Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 4750 customer reviews

Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Found led lights strobing and flashing when door is opened. Will need new AC/DC main light module. Maintenance will install. No return visit. This is the same issue as before so tech is only charging $.; ordrng 1 WPW10515058 (LED MODULE 21141), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Ave, Cleveland, OH 44113
Brian B.

Brian B.

RANGE AMANA AGR5330BAS3 "Found gasket pulled or torn off on bottom, sent pics. It looks like bottom of gasket separated and fell down . Installed new gasket making sure all clips are installed securely. Op test ok . Checked door opening and closing to see if it is rubbing on gasket. No rubbing found. Do not see any other reason for gasket failure."

Near E 74th St, Cleveland, OH 44103
Brian B.

Brian B.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Machine is new , door was damaged at delivery. Customer has not received door yet, but wanted us to look at machine to make sure no other parts are needed. Found shoulder bolts that handle attaches to are bent. Will also need 2 shoulder screws. Office to add that to order, customer will call when door comes in. Ship parts to : 31057 Durham Dr., Westlake, oh, 44145. Will r/s for 3 weeks out.; ordrng 2 WPW10661886 (SHOULDER SCREW)s"

Near W 9th St, Cleveland, OH 44113
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW1 "Cc wet clothes after end of cycleFound error code f0e4 Spin limited by tempRan manual test on water valves, cold valve dumping in hot waterFound water lines reversed, switched linesRan auto testOP TEST OK"

Near Northview Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL WFW9400SW02 Cc of leak Ran multiple wash testsCould not duplicate a leak at this timeOP TEST OK

Near Sablewood Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc of water leaking out of ice maker Found wAter to leak from ice maker when dispensing water Reseated water connections OP TEST OK

Near Whisperwood Ln, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSS48QDX05 Cc of no cool Found top portion of evap frozen over Hooked gauges up 0psi on low side and 100psi on high side Leak in sealed system NO COOL UNIT BUILT IN WILL NEED 2 techs if job is approved Will need compressor heat exchanger evaporator pan heater and dryer Also condenser will need to be cleaned out Estimate only customer to contact warranty company

Near Hardwick Dr, Aurora, OH 44202
Dan H.

Dan H.

RANGE KITCHENAID KFED500ESS02 "Customer complaint that oven does not heat properly and upper oven self clean does not work, started bake for 350 degrees, Temperature after 25 minutes preheat time at 357 degrees, started self clean for upper oven, door locked self clean started, unit is operating as designed"

Near Centuryway Rd, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Customer complaint that water dispenses slow and unit barely makes any ice, found very little water flow from supply, customer has saddle piercing valve , advised customer to have a plumber install a 1/4” ball valve, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"

Near Vickie Ln, Bedford Heights, OH 44146
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not advancing to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, repeated with same results, unit is operating as designed"

Near Brune Dr, Bedford, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Installed new deli control, op test no good , unit needs new main control and power supply board; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"

Near Keystone Rd, Parma, OH 44134
Dan H.

Dan H.

WALL OVEN MAYTAG MEW7530DS00 "Customer complaint that unit is not working, found display blank and buttons gasket unresponsive, found thermal fuse open, jumped out, display lit, unit heats, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML 22.86) from stock"

Near Chagrin Blvd, Beachwood, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5HVAXVL03 "Customer complaint that unit is not making ice, Cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, unit needs new ice maker, customer does not want repair at this time ; ordrng 1 2198597 (icemaker assy 154.45), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 188th St, Cleveland, OH 44122
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WML75011HW0 "Installed new cams, switches and fuse, op test good"

Near Altamont Rd, Cleveland, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Customer complaint that fresh food section doors are broken and unit is not making ice, found hinge mounts broken on doors, found ice maker bail arm mount broken, unit needs new fresh food section doors and ice maker ; ordrng 1 4317943 (icemaker only) and 1 LW10413519 (dor-fip ms) and 1 LW10557493 (dor-fip)"

Near Dellwood Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

DBL WALL OVEN MAYTAG MGT8720DS05 "Customer complaint that knob is not working, found burner valve seized, unit needs new burner valve; ordrng 1 WPW10206287 (valve-brnr)"

Near Shannon Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DC5 Installed new part unit op tested good

Near Riverside Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL RBD275PDB12 S16122 the unit is is shutting down once it reaches a high enough temperature there is a service pointer talking about for airflow causing fuses to open the oven still operates The fans that will be replaced with spending 250 rpm’s faster that should correct the overheating issue. Special project codes covers both parts and labor sp 4317445; ordrng 2 WPW10176670 (BLOWER 1200RPM)s

Near Fairview Ave, Kirtland, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR AMANA ARB2557CSL "The Fridge is not cooling there’s no heat transfer barely 8 Cross pattern compressor is drawing .75 A needs an evaporator motor estimate only; ordrng 1 12002041 (kit,evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lassiter Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDC03IVWH4 "The ui is not responding the only button that works is cancel the unit need a new ui est only ; ordrng 1 WPW10250008 (UI), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Miner Rd, Highland Heights, OH 44143
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 "The units transmission has failed needs replaced est only ; ordrng 1 W11035751 (T CASE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lytle Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

DRYER MAYTAG MEDB850WQ0 The unit had a squeaking idler pulley and a bad roller installeddryer kit op tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Warrensville Center Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

RANGE GE JGB3001ER2SS "The unit temp sensor is open at sensor. Needs replaced ; ordrng 1 WB20K10027 (temperature sensor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Saybrook Rd, University Heights, OH 44118
Jeff M.

Jeff M.

KITCHEN MAYTAG MDB7749AWB1 S25453 the ui is non responsive I called tl the unit needs a new ui; ordrng 1 W10811148 (UI)

Near Glenbrook Blvd, Euclid, OH 44117
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTM404ESS3 "Dishwasher had just been ran before technician arrived, no unusual odors detected. Spoke to Sterling at Whirlpool tech line, file #7723726785, inspected drain loop and trap under sink, all proper. Ran normal wash cycle with no soap to check hot water, no unusual odors from water supply. Filled rinse aid dispenser with Jet-dry, set on #3setting. Ran diagnostics, found a F9E4 error code for diverted lower spray arm, made sure spray arm was not stuck or hitting lower basket. During diagnostic run, ran heater and drain, no unusual odors. Ran clean cycle with Affresh and prodry setting. If customer experiences odor after these steps, tech line suggested they have plumber check drains for any feedback of gas to the dishwasher."

Near Glen Dr, Brecksville, OH 44141
Jeff M.

Jeff M.

REFRIGERATOR AMANA ABC2037DES "Compressor is not kicking on it is receiving power i used the jumper to put power to the compressor directly it tripped the tool needs a compressor is seized. EST only; ordrng 1 W10160407 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lockwood Rd, Madison, OH 44057
Paul P.

Paul P.

WASHER MAYTAG MHW5100DW0 "Tested washer, found leak at cold water inlet. Tightened inlet line, tightened bolt on rotor, and cleaned out front boot and checked drain filter. Washer operating properly now."

Near Towpath Rd, Broadview Heights, OH 44147
Paul P.

Paul P.

DRYER MAYTAG MGDB835DW4 "Switched door swing to other side. Ran full diagnostics, only found 1 error code for stuck key. Ran User Interface and key encoder test, dryer working properly. Ran dry cycle with wrinkle prevent, opened door, closed door and restarted dryer, no issues with restarting. Did find obstruction at dryer door before switching it, this may have interfered with prior operation."

Near Tudor Cir, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR FRIGIDAIRE LGHB2869TF1 "Found temperatures normal in refrigerator fresh food and freezer sections. Temperature settings at 0 for freezer and 38 refrigerator. Area in back of refrigerator will normally be a lot cooler, around 30 degrees, to maintain the temperature in the rest of the refrigerator space."

Near Vista Dr, North Royalton, OH 44133
Paul P.

Paul P.

DISHWASHER KITCHENAID KUDS30IXBLA Replaced heater and dispenser. Dishwasher ops test=working properly. Set down mitigation mat.

Near Munich Dr, Parma, OH 44130
Macaulay G.

Macaulay G.

DRYER GE GTD42EASJ0WW Replaced drum assembly and knob. All tested ok.

Near Edgehill Oval, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW1 Unit not responsive. Control has 120 vac. Office to order control.; ordrng 1 W11116590 (cntrl-elec)

Near Jaquay Rd, Columbia Station, OH 44028
Macaulay G.

Macaulay G.

REFRIGERATOR GE GFE28HMHEES "Replaced hinge, mullion, and condenser fan. All tested ok."

Near Ravines Edge Way, LaGrange, OH 44050
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Recovered refrigerant, replaced evap and drier, pulled 28"vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"

Near Lake Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WFW72HEDW0 Unit has errors for over fill and pressure switch. All pressure tubing and wiring to switch checked ok. Office to order pressure switch.; ordrng 1 WPW10448876 (switch-wl)

Near Butternut Ridge Rd, Elyria, OH 44035
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 CC that the wash plate spin really fast. Found the agitator will spin fast. Will need a new hub. Cust does not want to repair.

Near Derby Way, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER GE GFWR2700H1WW CC. That unit unit is off balance and resets. Started a quick cycle. Found the shocks are worn. Will need new shocks.

Near Ambleside Dr, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER FRIGIDAIRE FGID2466QF4A Replaced the hose. Optest ok. Did not need the pump. Will need to refund the drain pump. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Jamestown Pkwy, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE KITCHENAID KODE500ESS04 Replaced the outer door and handle. Optest ok.

Near Center Rd, Avon, OH 44011
Corina B.

Corina B.

RANGE KITCHENAID KDRP467KSS0 Replaced the glass. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Schwartz Rd, Avon, OH 44011
Corina B.

Corina B.

WASHER MAYTAG LSE7806ACE "CC that the washer will not start. Checked the lid switch, good. Checked the timer has 120 volts. Will need a new timer."

Near Lexington Ct, Westlake, OH 44145
Corina B.

Corina B.

DRYER MAYTAG MEDB850WQ0 CC that the unit does not turn on. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok; used 1 WP3390719 (THERMAL FUSE) from stock

Near Grande Ct, Westlake, OH 44145
Robert A.

Robert A.

WASHER WHIRLPOOL WTW5000DW1 "Installed tub, gearcase, hub and wash plate, ran recal cycle, op test ok"

Near Lakeview Dr, Ravenna, OH 44266
Robert A.

Robert A.

RANGE KITCHENAID KSEG700ESS0 "Ran diognostics, f8e0 cooling fan runjing too slow, needs cooling fan, replaced, tan auto test, good, set bake watched unit, fan on, op test okCalled tl sm; used 1 W11107275 (FAN-BLWR) from stock"

Near Edson Rd, Kent, OH 44240
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit, no signs of a leak, insulation clean, no crackes found, op test okOfr 2500001968"

Near Nicholas Way, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Found i/m stuck in 6oclock possition, replaced, cycled no fill, cycled again, checked for power out to valve, none, bad i/m, nneds to order; ordrng 1 W10884390 (ICE MAKER), used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Vista Cir, Kent, OH 44240
Robert A.

Robert A.

DISHWASHER PORT MAYTAG MDC4809PAB1 "Ran diognostic cycle, suds in unit, need to use less soap, unit leaning slightly forward, no way to level due to portable unit, watched cycle, no othe leaks found, op test ok"

Near Diver Rd, Deerfield, OH 44411
Corey L.

Corey L.

DRYER MAYTAG MGDB850WQ0 "Customer complaint of a loud squeaking while drying, confirmed found pulley failed, used ts surplus to quote and replace, DO NOT RESTOCK, replaced pulley, lubricated, op test good ; used 1 279640XXX (DO NOT RESTOCK PLLY 21.10) from stock"

Near Thornton Dr, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Customer complaint water line broke, confirmed found dispenser water line broke under door, took pic, this unit has water line preinstalled with the door, unit needs new freezer door, advised customer we will be in contact with them with a return date when we get tracking info on door; ordrng 1 LW11026364 (FRZ DR)"

Near Northcliff Ave, Brooklyn, OH 44144
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7500GC0 "Customer complaint clothes have powder detergent left on clothing, confirmed, advised customer the theory of operation of this unit, advised customer to only use 1-2 tbsp of he soap with an average load size of 6-7 bath towels"

Near Claridge Ct, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Customer complaint icemaker was not working there is frost in the ice bin, temps were -1 frz and 40 ff where temp settings are at, small amounts of frost dusted around ice in bin, seals are good, dispenser flap sealing good, advised customer to cycle dispenser and dump at least a cup of ice a day to cycle ice if getting items in the frz is more frequent than using ice, this will allow warm air to enter and create frost and slowly melt cubes together, cleared frost from bin to “start over”"

Near Baldwin Reserve Dr W, Middleburg Heights, OH 44130
Corey L.

Corey L.

MICROWAVE MAYTAG MMV4205BAS "Customer complaint unit not heating, confirmed, unit smells when turned on, removed unit and retested with cover off, smell is coming from the magnetron, have ts surplus mag after removing nuts from the bolts found out they are not bolts holding mag but pressed in studs can’t use ts mag, cap is corroding at pins also ordering cap and diode; ordrng 1 8206562 (CAP) and 1 DE91-70063D (DIODE) and 1 WPW10126786 (MAG)"

Near Zona Ln, Parma, OH 44130
Corey L.

Corey L.

DRYER WHIRLPOOL WGD4616FW1 "Customer complaint dryer not heating, confirmed, ent is clear to outside, ignitor is not glowing, found thermal cutoff open, unit needs thermal cutoff; ordrng 1 W11050897 (CUTOFF)"

Near Pleasant Hill Dr, Parma, OH 44130
David R.

David R.

WASHER MAYTAG MVWB835DW1 Wrong console was sent out. Throwing F2E3 error code (UI mismatch). The one sent out has a steam option that the unit does not have ordering console.******Requesting Double Labor; ordrng 1 W10861510 (console)

Near Portman Rd, Amherst, OH 44001
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Customer complaint that unit is leaking from bottom of freezer section , found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good , parts covered per special project S38253; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Chickadee Ln, Lyndhurst, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF532SMHV00 "Customer complaint of a noise like a Mac truck like every 3 hours or so, found damper motor as the noise heard, damper is excessively loud, unit needs new damper motor; ordrng 1 WPW10594330 (DMPR CNTRL )"

Near W 182nd St, Cleveland, OH 44135
David R.

David R.

WASHER MAYTAG MVWB850YG1 "F51 error code, Motor RPS Failure. Found tub cracked on side. Will need Sensor and new tub. *****Do not order parts. ; ordrng 1 W10381078 (outer tub 321.38) and 1 WPW10178988 (sensor 32.36), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Halsted Ln, Avon, OH 44011
David R.

David R.

DRYER AMANA NGD4655EW2 "Found no gas to unit, unable to find shutoff, advise customer to contact landlord."

Near Parmely Ave, Elyria, OH 44035
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Unit intermittently turning itself off. Ordering UI; ordrng 1 WPW10521642 (cntrl-elec)

Near , CT
David R.

David R.

WALL OVEN WHIRLPOOL RBD275PDS12 "Display has numbers out and some showing up. Ordering Panel.***** Ship Part to. 50 Ashbourne Dr, Westlake 44145; ordrng 1 WP8300429 (panl-cntrl 212.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Doral Dr, Avon, OH 44011
David R.

David R.

WASHER WHIRLPOOL WTW4855HW1 "No error codes. Service test, all functions normal. Leveled unit. Cleared debris hitting drain pump impeller. Ran drain spin. Op test ok."

Near Hanamar Dr, Avon, OH 44011
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WFW75HEFW0 "Drain pump is slipping, causing drain cycles to take longer. Office to order drain pump.; ordrng 1 WPW10605427 (pump-water)"

Near E River Rd, Elyria, OH 44035
David R.

David R.

DISHWASHER KITCHENAID KUDE20FBSS0 "Customer purchased adjusters. Replaced, tested. Op test ok."

Near Fairway Dr, Avon, OH 44011
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDT970SAHV0 Sump motor receiving 120 vac but not functioning. Office to order sump assembly.; ordrng 1 W11087376 (pump&motor)

Near Pebble Brook Ln, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

DBL WALL OVEN WHIRLPOOL KODE500ESS04 Console receiving 12 vdc. Not turning on or responding to touch. Office to order console.; ordrng 1 W11086141 (console)

Near Fairview Park, OH 44126
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRS342FIAW00 "Installed ui and ice door, op test ok"

Near Wilkes Rd, Atwater, OH 44201
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTM404EWH3 Replaced spray arm. All tested ok.

Near Larchwood Dr, Berea, OH 44017
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE745H0FH1 Used actual goods issue date for pop. Unit has a runaway temp. Set at 350 went to 470 still climbing. Needs erc and sensor. Erc is a psp item. Called SM Did not Reschedule per SM due to being a xparts order. Advised customer to call us when parts arrive ; saved tckt

Near Sherman St, Geneva, OH 44041
Paul P.

Paul P.

WASHER MAYTAG MVWC415EW1 "Replaced control, ran washer through calibration, manual and automatic tests, working properly."

Near Arbor Way, Parma, OH 44134
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF736SDAB11 "No error codes for ice maker. Another company was here and replaced ice maker less than a week ago. All components to ice maker are functioning. To the customers recollection, the previous technician did not unplug unit before replacing ice maker. Unplugged unit for about 30 seconds and plugged back in. Ice maker fan immediately started circulating air better than before. Advised to keep an eye on it. Call us back if issues continue."

Near Pine Woods Way, Olmsted Township, OH 44138
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Deforested unit. Installed control. Op test ok. 24 hrs for normal cooling to resume.

Near Keywood Blvd, LaGrange, OH 44050
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW7040DW1 Found unit needs drain pump. Second time unit failed —used my truck stock part and haven’t got it back yet please order drain pump. ; ordrng 1 W10876600 (drain pump)

Near Gillett St, Painesville, OH 44077
Arthur V.

Arthur V.

WASH/DRY COMBO GE GTUP270GM4WW "Found unit loud in wash and shifting from wash to spin. Oil covering floor of washer. Sides inside were at on tome painted see pics. Needs gearcase ,drain pump (very loud ),fork assy ,etc. unit is a stack unit will have to have unit removed and reinstalled after repair. Unit in tight quarters see pics est = 89.95 sc. 18.99 shipping. 1-wh16x10186@ 160.99. And 1-wh38x10018@ 17.05. 1-wh01x10607@ 10.02 and 1-wh16x10147@ 63.92. And 1- wh23x10040@ 112.46. 225.00 labor. Total est = 747.27. Cust does not want repaired After cost of washer repair checked out dryer making a scrapping bearing sound. Did not estimate dryer due to cost of washer"

Near Center St, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL ADB1400AGW1 "Found unit touch pad lights up for a30 sec period then goes blank. Order control ; ordrng 1 W10906422 (elect,control board)"

Near Brentwood Dr, Painesville, OH 44077
Brian M.

Brian M.

RANGE WHIRLPOOL WMH32519HV3 Cc of unit popping breaker Found unit to pop breaker on outlet installed for unit Ran extension cord to another outlet not connected to microwave outletRan multiple test OP TEST OK Needs electrician

Near Mennonite Rd, Mantua, OH 44255
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WMH31017HW2 Door cracked in door frame under handle. Needs door Please xparts door. Talked to SM. Lowes may be responsible since door is physically damaged Did not reschedule ; ordrng 1 W11247220 (DOOR WHITE)

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

WASHER KENMORE 110.475117 Customer complaint no spin Found unit not draining Cleaned drain pump out packed full of debris Ran auto test OP TEST OK

Near Deepview Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 "Cc no power not workingChecked power to unit, ok Could get into diagnostics, needs control board; ordrng 1 W11116590 (cntrl-elec)"

Near Lincoln Ave, Ravenna, OH 44266
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG515S0EB1 Found front burners taking a long time to light. Talked to Bruce at techline order new burner caps Ship directly to customer for him to install. ; ordrng 1 W10881749 (cap-burner)

Near Harbor Ave, Ashtabula, OH 44004
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM704ESS2 "Cc unit making a clunk sound and not drying dishesRan diagnostics, no errors present, all functions passedCustomer not using rinse aid, advised on useFound bottom kick plate bent outward,hitting door when fully openingStraightened out kick plate, OP TEST OK"

Near S Woodland Rd, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

DRYER GE GTDP200EF4WS Replace parts but nothing it humming but did not start call senior tech brian to help me with wiring diagram and had me check omhs from brown wire that goes to motor to start switch and it was going up and down brian said the motor is bad he ask for me to request second technician cause is very tricky to take out and he said i never took one out before I’m also ok if any technician will like to take this complete stop ; ordrng 1 WE17X22217 (motor & pulley)

Near N Nantucket Dr, Lorain, OH 44053
Robert A.

Robert A.

WASHER MAYTAG MVWB765FW2 "Installed clutch and gearcase, ran test 51, optest ok"

Near Sandy Lake Rd, Ravenna, OH 44266
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Found heater wires intact. Ice maker full of ice but not cycling. Talked to techline last time out. Order icemaker ; ordrng 1 W11099789 (icemaker)

Near Arthur Ct, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW4 "Found pop on sb web,found error code f9e1 drain pump system problem long drain,and f8e6 water hazard and f7e0 loss of power and f2e1 stuck key found hair pin inside drain pump that’s why it wasn’t draining,reboot computer,ran calibration and auto test all pass will run auto test next to customer again so he see is working,opt test ok"

Near Sharondale Dr, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 No cool temp on freezer 40 fresh food section 55 fridge is two months old fan working thermister also working took back panel off no froze pattern at all check compressor for oil leak found nothing ordering evap and dryer compressor is running is working request another technician with me for this seal system job and just a reminder I found a hole on the left side of freezer in the inside I took pics too cover our end ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)

Near Oneil Blvd, Lorain, OH 44055
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GI5SVAXVB00 "Found out compressor was not running shake start switch it felt like something is broken replace it with truck stock,opt test ok check if evap start having frost pattern and it is ; used 1 8201786 (STARTER 71.55) from stock"

Near N Pasadena Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7000DW3 "Replace gearcase opt test ok,it had that squeak told customer if still have the squeak after running couple loads call us back"

Near Wedgewood Ave, Elyria, OH 44035
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced the parts listed. Brought core back for return. Optest ok.

Near Robinwood Ave, Lakewood, OH 44107
Brian B.

Brian B.

RANGE WHIRLPOOL WFG525S0HS0 "Replaced door hinges. Tested door, op test ok."

Near Walnut St, Mentor-on-the-Lake, OH 44060
Brian B.

Brian B.

MICROWAVE WHIRLPOOL UMV1160CB3 Found interlocks not working properly. Replaced from t/s. Tested unit. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Felton Rd, South Euclid, OH 44121
Brian B.

Brian B.

DBL WALL OVEN JENN-AIR JJW9630DDB Customer wanted temps checked on both ovens. Heated ovens to 350. Both ovens reached temp at same time. Temps were within specs. Advised customer on how to change calibration if necessary. Op test ok

Near Rabbit Run Dr, Brooklyn, OH 44144
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed fridge door OP TEST OK

Near Wellesley Blvd, Painesville, OH 44077
Paul P.

Paul P.

WASHER MAYTAG MVWC565FW1 "Installed lid lock and control. Tested washer in diagnostic and wash cycles, working properly. Tech took core for return. Set down mitigation mat."

Near Brookside Blvd, Cleveland, OH 44111
Paul P.

Paul P.

OTR MICROWAVE MAYTAG MMV4206FB0 "Installed control panel assembly that was sent, not the LED display board was not with the assembly, nor was it listed separately from the control panel on the diagram. Contacted SM, looking in to ordering display.; schdld next appmnt for 12/20 THU 8-11"

Near Beechwood Dr, North Royalton, OH 44133
Paul P.

Paul P.

COOK TOP WHIRLPOOL WCG97US6DS00 Cooktop acceptable to customer. Installed new cooktop.

Near Hawthorn Trace, Independence, OH 44131
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Inspected and installed front panel on dishwasher. Operating properly. Set down mitigation mat.

Near Tudor Cir, Brecksville, OH 44141
Paul P.

Paul P.

WASHER WHIRLPOOL WFW70HEBW1 "Installed door lock. Performed diagnostic and wash test, ops test good. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bishops Ct, Broadview Heights, OH 44147
Macaulay G.

Macaulay G.

FREEZER KITCHENAID KRFF305EBS00 Found screw to door was loose. Tightened screws and doors.

Near Cedar Branch Trail, Strongsville, OH 44149
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE540H0ES1 Terminal block and harness are damaged. Office to order harness and terminal block.; ordrng 1 W10629314 (HARNESS ) and 1 WP8203546 (block-term)

Near Greenwich Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

B/IN REFRIGERATO JENN-AIR JS48PPDBDA Unit was turned off when I arrived. Customer states that fresh food compartment began to get warm air coming from the top. They said that they were told by our office personnel that they should leave it off to defrost.; schdld next appmnt for 12/17 MON !

Near Patterson Ln, Olmsted Township, OH 44138
Macaulay G.

Macaulay G.

REFRIGERATOR GE GFE28HMHEES "Dispenser door hinge is damaged, mullion is not springing in to position, and condenser fan motor bearings are making a loud noise. Office to order fan motor assembly, hinge, and mullion.; ordrng 1 WR13X10982 (hinge center asm lh) and 1 WR17X13240 (mullion articulating) and 1 WR60X23363 (fan gasket asm)"

Near Ravines Edge Way, LaGrange, OH 44050
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Ice maker thermistor is open and fan motor is seized. Office to order fan motor and ice maker.; ordrng 1 243297606 (ice maker) and 1 5304493604 (fan & gasket kit)

Near Sophia Ln, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE515S0ES0 "Replaced side panels, door glass, and drawer panel. All tested ok."

Near Grace Rd, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW0 Basket speed sensor fault. Found drive hub is stripped and wash plate is seized to shaft. Office to order wash plate and drive hub.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)

Near Oakwood Cir, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW1 User interface not responding at all. Found interface wire had vibrated loose at control. Corrected connection issue. All tested ok.

Near Elgin Oval, Olmsted Township, OH 44138
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7500GW Installed new part unit op tested good

Near Wood Rd, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FGHN2844LFA Installed new part operation test it failed . I tested the plug at the connector I’m getting 13 Dcv the sent a bad motor ; ordrng 1 241509402 (motor)

Near Valley View Dr, Chesterland, OH 44026
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDC03IVBL0 "Quoted customer for kitchenaid sent dispenser installation, ok, installed dispenser, op test good"

Near Hazelmere Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5550XW0 The units wash plate is stripped out needs replaced ; ordrng 1 WPW10215115 (WASH PLATE )

Near Hanover Rd, Gates Mills, OH 44040
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE204ESS1 Glass in the pump

Near Chartley Rd, Gates Mills, OH 44040
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4955HW0 The unit is getting 120v the control is dead needs replaced ; ordrng 1 W11230135 (CONTROL )

Near Newell Rd, Shaker Heights, OH 44122
Brian B.

Brian B.

WASHER MAYTAG MVWC416FW0 Found agitator was loose. Reinstalled agitator using loctite on threads. Ran calibration and auto test. Op test ok.

Near Vineyard Ave, , OH 44105
Brian B.

Brian B.

DISHWASHER MAYTAG MDB7749AWM2 "Found panel not responding. 120v to control. Ran panel test, failed. Will need new panel. Will give est. customer does not want to repair at this time. Do not order parts. Paid sc, good for 30 days."

Near Broadway Ave, Cleveland, OH 44127
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW2 The hot and cold where reversed

Near E Baintree Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDW01 The unit temps tested good the unit is in the garage I did explain to her how the temperatures affect the cooling of the machine

Near Hyde Park, Beachwood, OH 44122
Jeff M.

Jeff M.

DRYER KENMORE 110.6092299 Vent popped off again I had some aluminum heat tape. Resecured the venting tested good

Near Fox Hill Dr, Kirtland, OH 44094
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS51ES4EB "Installed fuses, op test good"

Near Nelwood Rd, Parma Heights, OH 44130
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH32519FS0 "Customer complaint mw stays on after it beeps done and says close door when door is closed sometimes also the stovetop mw light stays on, confirmed, replaced door switches with pre id part, op test good, found relay to light on board failed, unit needs new control board, control comes up unavailable in marcone unit is a little over a year old I’m thinking sm can find it; ordrng 1 W10824822 (CNTRL)"

Near Orchard Blvd, Parma Heights, OH 44130
Corey L.

Corey L.

WASHER AMANA NTW4605EW0 "Installed parts, op test no good, replaced cam with ts part, op test good, can hear motor shaft lightly squeaking now that main noise is remedied, calibrated and ran spin test four times, squeaking is barely heard now, if customer recalls for noise order motor W10889172; used 1 W10721967 (PULLEY) from stock"

Near Sylvia Dr, Brook Park, OH 44142
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint washer just makes a noise but won’t start, plugged unit in and drain pump kicked on, canceled cycle, ran diagnostics found f8e1 long fill no fill, customer said drain hose had fallen onto floor but had been put back onto sink, advised customer only to use 1-2 tbsp of an he detergent"

Near Wainfleet Ave, Cleveland, OH 44135
Corey L.

Corey L.

DRYER MAYTAG MEDX655DW1 "Installed new timer, op test good"

Near Center Ridge Rd, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Temps were -5 frz and 38 ff temps are set to coldest in both sections -5 and 33, added 1.5 ounces of r134a, low side 11 and high at 130, compressor not loud anymore, advised customer to monitor temps for the next few days, op test good"

Near Beachwood Dr, Rocky River, OH 44116
Corey L.

Corey L.

DRYER MAYTAG MEDB400VQ0 "Installed part listed, op test good"

Near Southwood Dr, Brooklyn, OH 44144
David R.

David R.

WASHER MAYTAG MVWC565FW Replaced hub kit and drain pump. Ran calibration and service test mode. Op test ok.

Near Kimberly Cir, Oberlin, OH 44074
David R.

David R.

WASHER MAYTAG MVWB835DW1 "Replaced control and console. Console is damaged, cracked on the face of the front. Ordering new console.; ordrng 1 W10861510 (console)"

Near Portman Rd, Amherst, OH 44001
David R.

David R.

DISHWASHER MAYTAG MDB4949SDZ0 "Replaced sensors, pump and control. Ran test mode, cleared faults. Op test ok."

Near Courtland St, Wellington, OH 44090
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Frost in Freezer and over air intake to FF section. Compressor not shutting off, control not going into diagnostics. Ordering control and needs to be steamed out.; ordrng 1 W11223729 (CONTROL )"

Near Keywood Blvd, LaGrange, OH 44050
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed control, cleared evap, op test ok"

Near Stamm Rd, Mantua, OH 44255
Robert A.

Robert A.

WASHER WHIRLPOOL WTW5000DW1 "cc not finishing cycle, Ran diognostics, 7-1 sensor fault, reset connections, tested tach, good, ran recal cycle, good, ran drain and spin, good, op test ok"

Near Tallmadge Rd, Diamond, OH 44412
Robert A.

Robert A.

DISHWASHER PORT MAYTAG MDC4809PAB1 "Installed float, switch and sump, ran diognostic cycle, op test ok"

Near Diver Rd, Deerfield, OH 44411
Robert A.

Robert A.

WASHER MAYTAG MVWX655DW1 "Installed adj and hub, ran recal cycle, good, ran drain and spin, good, op test ok"

Near Hampton Rd, Kent, OH 44240
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW0 "Found disp not draining, cleaned disp, op test ng, needs disp drawer, Cust to replace; ordrng 1 W10919352 (DISP)"

Near Mennonite Rd, Mantua, OH 44255
Brian M.

Brian M.

FRONT LOAD WASH WHIRLPOOL WFW8300SW00 Installed pump and knob Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Hampton Ridge Dr, Chardon, OH 44024
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW2 Cc of unit not working Found unit in a drain cycle Reset board ran test cycle OP TEST OK Ran calibration OP TEST OK

Near Elmar Blvd, Burton, OH 44021
Brian M.

Brian M.

RANGE GE PHP9036DJ2BB Installed cooktop OP TEST OK

Near Claridon Troy Rd, Burton, OH 44021
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC10FXSS5 "Cc not working/ powering on Checked power in at junction box underneath, ok 126 voltsChecked power at control board, ok 126 voltsNeeds control board and UI; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10481130 (panel-cntlUi)"

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL CAW42114GW1 Customer states unit is only 3 months old took pic of PoP Cc of oil all over her floor Found oil all over bottom of unit Gearcase leaking oil All over motor and actuator Needs gearcase motor belt and actuator Customer not happy she will be calling whirlpool Do not order parts yet

Near Frost Rd, Mantua, OH 44255
Dan H.

Dan H.

RANGE KITCHENAID KSDG950ESS1 "Customer complaint that oven temperature temperature is too low, started bake for 350 degrees, temperature after 20-25 minutes preheat at 350 degrees, unit is operating as designed"

Near Hemlock Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8040DW4 "Ran diognostics, no codes, tested manually, tightened rotor, good, removed adj, removed ball of lint from under adj, ran test 51, good, started normal wash, watched adj, high pitched noise comming from gearcase in adj, needs gearcase; ordrng 1 W10754448 (CLUTCH ) and 1 W10811956 (GEARCASE)"

Near Greenview Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDC10FXSS5 Rescheduling customer found harness wires melted didn’t see it the first time I was here ordering whirlpool covering everything what ever she needs; ordrng 1 KUDC10FXSS5 (HARNESS ) and 1 WPW10073520 (pad-ins) and 2 WPW10503548 (retainer)s

Near Shady Moss Ln, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GI7FVCXWY01 Replace parts opt test ok

Near Shakespeare Ln, Avon, OH 44011
Corina B.

Corina B.

RANGE WHIRLPOOL WFE720H0AS0 Replaced the control. Brought core back for return. Cust paid the bill to get a refund from whirlpool. Heated oven to 350* waited 20 minutes. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Treeside Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8500DW5 "Found washer sounding like a train gearcase is completely gone,machine needs a new gearcase ordering ; ordrng 1 W10811956 (drum assy)"

Near Canterbury Rd, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER MAYTAG MVWB750WQ0 "CC that ld comes up. Ran diag F32 long drain, ran co test the water valve turns on no water. When powering the control on and off the unit does not let you turn it back on, unless you unplug the washer. Will need a new control and valve."

Near Berringer Run, Westlake, OH 44145
Corina B.

Corina B.

RANGE KITCHENAID KFGG500ESS2 "Cust showed pop, sent pic. CC that the convection fan is not turning on. Turned oven on convention bake, fan turned on. Showed cust the fan is on. Advised cust to wait 10-15 minutes after the buzzer to insert food. Optest ok."

Near Mark Ave, Rocky River, OH 44116
Corina B.

Corina B.

DRYER WHIRLPOOL MCG8000AWW CC that the unit is not drying. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Dryer is heating. Had cust put dry towels in the dryer to see if the drum is turning. Optest ok. Wants a new tech; schdld next appmnt for 12/18 TUE 2-5

Near Rocky River Dr, Cleveland, OH 44111
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Rather pantry door. The freezer door is warped. Will need a new door.called SM to order part. ; ordrng 1 W11307257 (FREEZER DOOR)

Near W 70th St, Cleveland, OH 44102
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran diognostics, wash kotor not running, no heat, watched cycle, unit filled, washmotor not running but recieving power, needs sump; ordrng 1 W11087376 (SUMP)"

Near Locust Grove Dr, Chardon, OH 44024
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM404ESS0 "Customer complaint of a loud noise, bran test cycle, no unusual noises heard, unit is operating as designed"

Near Surrey Dr, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR GE DSD26DGWABG "Installed new control, op test good"

Near Creekside Dr, Aurora, OH 44202
Dan H.

Dan H.

MICROWAVE KITCHENAID KOCE507ESS05 "Installed new inverter, op test no good , unit needs new magnetron ; ordrng 1 W11098747 (magnetron)"

Near Antler Point, Aurora, OH 44202
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW7000DW3 "Replaced console, control, and valve. Ran calibration cycle. All tested ok."

Near Cook Rd, Olmsted Township, OH 44138
Paul P.

Paul P.

WASHER MAYTAG MVWC415EW1 "No trouble codes on test mode, lid lock on rinse/spin and manual diagnostics working properly, tested solenoid at 102 ohms, in the 85 to 155 range. During second wash test, lid did not unlock after an extended period, basket had stopped spinning. Office to order control.; ordrng 1 W11124822 (CONTROL)"

Near Arbor Way, Parma, OH 44134
Brian M.

Brian M.

DRYER WHIRLPOOL MEDB835DW0 Installed listed partOP TEST OK

Near Covington Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

ICE MAKER KITCHENAID KUIX305EBL1 "Installed listed partRan diagnostic test for water fill, OP TEST OK"

Near Munn Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Customer complaint that unit stops mid cycle and does not spin, ran diagnostics found f8e1(long/no fill) error code, customer still has hot water turned off to unit, showed customer in use and care guide where it says unit must have both hot an cold water supplies turned on, found drain hose inserted in stack approximately 30”, advised customer that drain hose must be no more than 4.5” into stack, corrected drain hose, unit is operating as designed"

Near Macedonia Rd, Bedford, OH 44146
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS40CVSS4 "Customer complaint that dispenser never worked, dispenser solenoid did not melt, ran test cycle, no error codes found, unit completed test cycle, control is sending a constant 96vac to dispenser , console is too stripped to hold screws into now, ordering control, dispenser and console; ordrng 1 WPW10084124 (console) and 1 WPW10199696 (dispenser) and 1 WPW10285179 (cntrl-elec)"

Near Hollyhock Ln, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8959SBS Installed listed parts Ran test cycle Checked for leaks OP TEST OK

Near Cedar Glen, Chardon, OH 44024
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE304DWH0 "CC that the normal cycle does not work. Start a normal cycle, unit started. Stopped and started unit, started every time. Ran a calibration. Optest ok."

Near Rutland Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW0 Installed new part unit op tested good

Near S Holmes, Painesville, OH 44077
Dan H.

Dan H.

SXS REFRIGERATOR WHIRLPOOL ED5FHEXMS00 "New bracket, op test good"

Near Winston Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new control and ice maker, op test good"

Near River Rd, Madison, OH 44057
Dan H.

Dan H.

WASHER MAYTAG MVWC400XW3 "Customer complaint that unit fills up with water and then stops, ran diagnostics found f7e1(basket speed fault), f7e6( motor fault), and f7e5(shifter fault) error codes, unit will not agitate or spin, unit needs new capacitor and motor, customer does not want repair at this time ; ordrng 1 W10804664 (capacitor 48.82) and 1 WPW10363173 (motor-drve 258.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Canyon Ridge Dr, Painesville, OH 44077
Brian M.

Brian M.

RANGE GE PT925SN2SS "Cc that unit is about 25degrees off Ran test baked lower oven reaching 350 in 15 min period Upper oven said it reached 350 in 8 min but temp not even close Ohmed out door ribbon pins Upper = Pins 13/14; Lower = Pins 11/12 resistance was okay diagnostics states If resistance is. okay, look for damaged harness terminals or replace the display/logic board Unit needs a logic board ; ordrng 1 WB21X22134 (sensor asm) and 1 WB27T11067 (control display modu)"

Near Concord Ct, Solon, OH 44139
Gabriel P.

Gabriel P.

RANGE GE ZGP366NR2SS "Look at corina pvr ,; O-emld tckt"

Near Aberdeen Rd, Rocky River, OH 44116
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE254ESS0 Installed listed parts Ran test cycle OP TEST OK

Near Bainbridge Rd, Solon, OH 44139
Gabriel P.

Gabriel P.

DRYER MAYTAG MED9700SQ0 "Customer said that shield for light broke,so he threw the connection box of light bulbs out and left the wires loose hanging on the back ordering box and light shield for customer he will install no need to reschedule us back ; ordrng 1 3977373 (bracket 30.94) and 1 W10136369 (socket 30.68) and 1 W11226088 (LENS 18.14) and 1 WP22002263 (bulb-light 8.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stonewood St, Avon, OH 44011
Brian M.

Brian M.

DRYER MAYTAG MEDB725BW0 Cc of unit not heating Found element open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP8544771 (ELEMENT10349) from stock

Near Stratford Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT314TFDW Schedule for tomorrow unit was not plug in did not do no diagnostics also I advise customer to leave fridge plug in 24 hours ; schdld next appmnt for 12/14 FRI 8-11

Near Oneil Blvd, Lorain, OH 44055
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT118FFFM01 Installed listed parts OP TEST OK

Near Ginger Wren Rd, Pepper Pike, OH 44124
Brian M.

Brian M.

OTR MICROWAVE MAYTAG MMV1174FZ0 "Cc of not powering on Found thermal fuse open Replaced using truck stock OP TEST OK ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

Near Landerbrook Dr, Mayfield Heights, OH 44124
Corina B.

Corina B.

RANGE GE ZGP366NR2SS Brought send parts back for credit to customer. Replaced the fan and the reed switch. Optest ng. Called t/l Casey. To replace the control. Cust called GE to order part. Will need 2 techs.; schdld next appmnt for 12/21 FRI 8-11

Near Aberdeen Rd, Rocky River, OH 44116
Brian M.

Brian M.

DRYER WHIRLPOOL WED4950HW0 Cc of no heat Found unit not getting 220v Found breaker to dryer switched off Turned breaker on heat returned Advised customer on getting his breakers looked at by an electrician

Near Winslow Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Cust showed pop, sent pic. CC that the unit is not cooling. Found the control in Celsius, changed to Fahrenheit. Ran diag found the bi metal is open. Will need a new harness and control. Called SM to order parts. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)"

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WOD51EC0AS05 Replace control opt test ok

Near W Shore Pkwy, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SDZ0 Ran diagnostics 10 minutes test all pass no burning smell explain customer that some thing must to fall in the element and that’s why smell burn but every working perfect

Near Stonefield Dr, Avon, OH 44011
Corina B.

Corina B.

RANGE KITCHENAID KODE500ESS04 Found the front door is not straight will need a new door. Will need a new door. Called Sm to order part ; ordrng 1 W10771242 (glass-door)

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "White residue on clothes,customer was using 1/4 of soap explain to her she using to much need use two table spoon of soap and why ,ran diagnostics opt test ok"

Near Timberview Dr, Lorain, OH 44053
Corina B.

Corina B.

DISHWASHER KITCHENAID KDHE404DSS0 CC that the unit will run for about 5 minutes then quiets. Started unit on a normal wash unit stops after 5 minutes. Will need a new main control. Called SM to order part. Cust had control replaced on 5/18 no charge for control; ordrng 1 W10866116 (cntrl-elec)

Near Harborview Dr, Cleveland, OH 44102
Brian B.

Brian B.

WALL OVEN WHIRLPOOL WOS51ES4ES00 "Found control panel turns on , but elements do not come on. Found open shut down tstat on back wall of oven. Office to order part. Customer needs early appt if poss ; ordrng 1 W11034459 (THERMAL )"

Near Charney Rd, University Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the ff is not cooling. Ff 53 fz 5. Ran diag step 4 the 3 way valve open waited for step 5 checked the frost pattern on the ff evap. Checked all solder joints good. Optest ok.

Near Bounty Way, Avon Lake, OH 44012
Corey L.

Corey L.

MICROWAVE WHIRLPOOL KHMS2056SSS1 "Installed inverter board, op test no good, using sp W10538575 tested relay boards and found relay failed on rear relay board,

Near Rockside Rd, Seven Hills, OH 44131
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT790SAYM3 CC that the unit does not start all the time and does not finish a cycle. Ran diag no codes. Ran a calibration tested good. Checked every cycle and it started. Open and closed door cycle started. Advised cust to get a video when it is not operating correctly. Optest ok.

Near Heron Bay, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 CC that the arm to the ice maker is staying up. Found the ice arm is up. Cycled the ice maker arm does move up and down. Advised cust this is normal. Optest ok.

Near Mapleview Ln, Avon, OH 44011
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FGHB2866PFEA "Customer complaint water line behind fridge is leaking, confirmed found both 1/4” & 5/16 lines with a crack, replaced with ts unions, op test good, customer wanted frz dr handle tightened, tightened handle, back cardboard cover is water damaged from the water leaking, customer had back cover off investigating the leak, ordering cover, customer to install, left water mat and advised customer place after installing back cover to give time for the water drips to dry up from diagnosing the leak, ok, customer would like ONLY FREDS in future appointments; ordrng 1 241733902 (COVER), used 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu), and 1 WR02X11330 (5/16 UNION) from stock"

Near Eastwood Ave, Fairview Park, OH 44126
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 The units light is blown. Cust can install ; ordrng 1 8206232A (lamp 40 watt)

Near S Belvoir Blvd, University Heights, OH 44118
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 CC that the unit does not go threw a spin cycle. Ran diag F0e3 overload. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent or 1 pod. Unplugged the unit waited 30 seconds. Ran a calibration. Ran an auto test. Advised cust to take a video when it happens. Optest ok.

Near Beechwood Dr, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 The millness heat strip is bowed. Customer did not realize that we were able to take care of the cosmetic damage that occurred during installation. I took pictures of the damage on all three of the doors the unit needs new fridge and freezer doors Mullen and name plate. I told the customer I will set up a return dates at the end of the month. That’s not the day we will come back just a placeholder and for her to give us a call when all the parts arrive; ordrng 1 W10919633 (RIGHT BS DOOR) and 1 W10919637 (BS FREEZER DOOR) and 1 W10919641 (LEFT BS DOOR) and 1 W11223753 (NAME PLATE) and 1 WP12722803B (MULLIN)

Near Lowell Dr, Highland Heights, OH 44143
Corina B.

Corina B.

OTR MICROWAVE AMANA AMV2307PFS0 Replaced the door cams. Optest ok.

Near Wascana Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

MICROWAVE JENN-AIR JMC8130DDS "The Microwave is not on a check to ceramic use tested good there is no power entering the machine there is a resettable 20 amp breaker mounted on the oven at the Markway plugs into the resettable 20 amp breaker needs to be replaced; ordrng 1 WP71002286 (20AMP BRAKER ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Som Ct, Cleveland, OH 44143
Brian B.

Brian B.

DISHWASHER WHIRLPOOL DU1100XTPB1 Removed old dishwasher. Replaced tub. Reinstalled unit. Ran test cycle. All functions normal. Op test ok. Placed water mat. Sent pic.

Near Hildana Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FFBD2406NB The sump motor is vary loud the bearings are failing ; ordrng 1 154844301 (motor & pump assy)

Near E 331st St, Eastlake, OH 44095
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2611PF7 Fridge section is not cooling evaporator fan is on dampener assembly is open heating element tested good. I could not find any damage pens. But I did find is behind the dampener assembly in that foam channel there is a load of ice. And slight airflow I recommended for the customer to overnight thaw the fridge to rectify the issue

Near Brush Ave, Euclid, OH 44132
Dan H.

Dan H.

MICROWAVE WHIRLPOOL KHMS2056SSS1 See cl pvr; saved tckt

Near Rockside Rd, Seven Hills, OH 44131
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 The lid lock has failed installed new part unit op tested good ; used 1 W10838613 (LATCH) from stock

Near Ardmore Rd, South Euclid, OH 44121
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Customer complaint that unit will not make ice, cycled ice maker, ice maker did not fill , water valve is working , unit needs new ice maker ; ordrng 1 W10908391 (icemaker)"

Near W 5th St, Brooklyn Heights, OH 44131
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MZD2667HEW The unit was off for a day or so and then just came back on on it’s own. Unit tested good unable to find an issue at this time; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Johnnycake Ridge Rd, Willoughby, OH 44094
Brian B.

Brian B.

DRYER MAYTAG MEDX655DW0 Found idler pulley making noise when on. Replaced pulley from t/s. Ran test cycle. Op test ok.; used 1 WP691366 (PULLEY DRIVE) from stock

Near E 50th St, Cleveland, OH 44105
Brian B.

Brian B.

RANGE WHIRLPOOL AGR5330BAS3 "Range is under 1 yr old. Verified pop, sent pic. CC that oven does not light. Found lever on safety valve in off position. Customer has not used oven since it was purchased. Reset safety valve to on position. Set oven to 350. Oven heated to 350, op test ok."

Near W 30th St, Cleveland, OH 44113
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB766FW "Customer complaint that unit is squeaking during agitation, ran fast and slow agitate and high and low speed spin in manual test cycle, no unusual noises heard, started normal wash cycle, unit started squeaking, found gearoil all over outside of rotor, unit needs new gearcase ; ordrng 1 W10811956 (drum assy)"

Near Hillside Rd, Independence, OH 44131

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