We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Ridgeville, OH 44039
Angel
Job Details: 09/09/2022
Cc that its still building up moisture but on the ff section seal on bottom. I checked seal and its sealing properly added some vaseline to help it stick better but will be ordering seal to get it replaced. ; ordrng 1 W10830162 (Seal)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Wickliffe, OH 44092
Jason N
Job Details: 09/09/2022
Installed main control. Ran auto cycle and calibration. Started rinse and spin cycle. Cycle ran in entirety without issues. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rock Creek, OH 44084
Brian M
Job Details: 09/09/2022
Cc no cool Found customer to have cooling turned Off Showed customer buttons and how to use it OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE0
Near Painesville, OH 44077
Dan H
Job Details: 09/09/2022
"Customer complaint that ice is forming in evaporator fan, found ice maker fill tube leaking, unit needs new fill tube; ordrng 1 241796405 (Fill tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mentor, OH 44060
Corina B
Job Details: 09/09/2022
"Recovered refrigerant, replaced compressor Eva and drier, pulled 28vac w/ pump, watched, good, charged 6oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2800XTVY1
Near Avon Lake, OH 44012
Angel
Job Details: 09/09/2022
Replaced control and panel. Tested unit opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland, OH 44119
Jason N
Job Details: 09/09/2022
"Cc unit door hard to open sometimes and the handle is looseFound door sealing good. Advised customer that pressure/temperature differences in ambient and interior causes vacuum effect that will dissipate within approx a minute. Verified.Tightened door handle. Found door stop is on the wrong side, corrected door stop position. Op test good."
We serviced a
AMANA REFRIGERATOR
Model BR18VC
Near South Euclid, OH 44121
Manny
Job Details: 09/09/2022
"Cc unit no cooling, compressor is seized up and condenser fan not working, looking for parts list and cant find it anywhere, called BJ he couldnt find it either, he said that given the age of the unit parts could be NLA and to advise customer not to repair even if we can find the parts since the unit is so old."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44134
David R
Job Details: 09/09/2022
Replaced both Ui and main control. Good. Ram test 51/52. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
David R
Job Details: 09/09/2022
"Replaced control, tested. Good, Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Elyria, OH 44035
Marie V
Job Details: 09/09/2022
Replaced tracks. Tested unit. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Mentor, OH 44060
Dan H
Job Details: 09/09/2022
"Customer complaint that unit is leaking, ran quick wash cycle, unit filled, agitated, drained, and spun, no leaks found"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details: 09/09/2022
"Replaced the control, sensor and harness. Brought the core back for return. Started a sensor cycle. Advised cust to monitor the cycle. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/09/2022
"Found drip pan clogged steam it and unclogged it,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 09/09/2022
"Found brown wire loose on connector for heater correct issue ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Brian M
Job Details: 09/09/2022
Cc no ice found e5 error Replaced icemaker and reset fridge OP Test Ok ; used 1 W11294907 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/09/2022
"CC that he oven is blank. Confirmed. Found the thermal fuse is open. Jumped the fuse out. Oven started to heat. Will need a new fuse. ; ordrng 1 WPW10545255 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WDZ57L18DH00
Near Lakewood, OH 44107
Angel
Job Details: 09/09/2022
Cc that unit was making a loud sound. Verified snd found ice buildup around fan took off evaporator cover as well and found evaporator was starting to frost up and saw that the thermistor was not on the correct spot. Replaced thermistor and steamed out all frost and ice made sure heater was working and it was explained to customer the issue and to monitor for now if any issues to give us a call. Opt test ok.
We serviced a
KENMORE WASHER
Model 110.26002011
Near Lakewood, OH 44107
Angel
Job Details: 09/09/2022
"Cc that unit sometimes finishes cycle sometimes it doesnt. Ran diagnostics and put unit into a spin and found that the gear-case is bad gears and bearings inside are bad looked underneath and it has oil around pulley cover. Unit will need gear case, cam, and belt. Gave customer estimate and they will rather buy a new unit. Charged service call.; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt) and 1 WPW10006355 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Brecksville, OH 44141
Gabriel P
Job Details: 09/09/2022
Advise customer to always check door is close otherwise it will moister on switch and will be frost around it and cause to stay close other than that unit working as design
We serviced a
GE REFRIGERATOR
Model PTS22SHRARBS
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/09/2022
"CC that there is water leaking. Confirmed. Found a pin hole in the water valve. Will need a new valve. Advised cust to replace the plastic waterline with a braided flex or a copper line. ; ordrng 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Independence, OH 44131
David R
Job Details: 09/09/2022
Replaced hose and heater. Good. Ran diagnostics. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44119
Manny
Job Details: 09/09/2022
"Cc unit not spinning, ran diagnostics and no codes, ran test and wash plate spinning on its own, tried to remove wash plate but is stuck on shaft, tilted unit back and noticed oil on the pulley, unit needs gear case, cam, hub and wash plate.customer will not proceed with the repair at this time stating she has a home warranty and shes going to call them and see if they approve the repair.; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Euclid, OH 44123
Manny
Job Details: 09/09/2022
"Replaced drain pan, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brecksville, OH 44141
Gabriel P
Job Details: 09/09/2022
Found fill tube frozen clear out ice and ran icemaker test and it fill opt test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Cleveland, OH 44135
Angel
Job Details: 09/09/2022
Cc that unit was not cooling on top shelves. Confirmed could not feel any air on top but noticed evaporator was frosted up removed cover checked heater and heater was good unit will need control box and thermistor. Office to reschedule control box out of stock.; ordrng 1 W11496884 (Control box) and 1 WPW10383615 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Shaker Heights, OH 44120
David R
Job Details: 09/09/2022
"Replaced vent, gasket, deflector. Ran unit 25 mins, no leak. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near East Cleveland, OH 44112
Jason N
Job Details: 09/09/2022
"Cc unit not turning onConfirmed, no response from unit. Checked power to control board, good at 118v, no statues LED on control board. Unit needs control board. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11498796 (Main control)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Mentor, OH 44060
Dan H
Job Details: 09/09/2022
"Customer complaint that unit is taking a long time to wash, ran test cycle, no error codes found, incoming water temperature at 80 degrees, unit completed test cycle, unit is operating as designed, advised customer to run hot water in sink before starting"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYW02
Near Solon, OH 44139
Brian M
Job Details: 09/09/2022
Cc unit not cooling Found unit to half frost pattern Suspect sealed system issue Recommend compressor and evap replacement ; ordrng 1 W10309988 (compressor) and 1 WPW10239732 (evaporator) and 1 WPW10143759 (dryer) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/09/2022
Cc unit not working and just beeps Found installers to not have tightened water line on valve creating a leak Tightened and cleaned drip pan OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Gates Mills, OH 44040
Jason N
Job Details: 09/09/2022
"Cc unit not powering onFound unit is unresponsive. Able to enter diagnostics mode. Found service pointer W11481344 for unresponsive unit. Per service pointer, replace ACU with latest software version. Customer declined repair. Estimate only; ordrng 1 W11322901 (ACU)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Mayfield, OH 44143
Jason N
Job Details: 09/09/2022
"Cc unit not heating Ran dryer op test, found after 2 cycle, gas coils are not longer opening gas valve, no flame. Replaced gas coils using truck stock part. Ran dryer test for 5 cycle, good ignition and flame each time. Op test good. ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Parma, OH 44130
David R
Job Details: 09/09/2022
Cc unit making noise. Not hooked up to water but icemaker turned on. Showed customer how to turn off and on owners manual. Unit is good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Maple Heights, OH 44137
Brian M
Job Details: 09/09/2022
Cc unit not working properly Found lid lock not functioning Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Willoughby Hills, OH 44092
Jason N
Job Details: 09/09/2022
"Cc unit not filling its correct amount of waterCustomer stated loads are not getting enough water, not covering the clothing load. Ran diagnostics, found codes f0e3 for overload and f2e1 UI stuck button. Ran auto test and calibration, all functions passed. Started normal wash load with clothing. Unit sensed and filled just below clothing level and then advanced to wash. Advised customer this is correct for these units, it will not fill tub with water. Advised use of deep water each cycle for maximum water level and only 2tbl spoons or 1/4c of detergent max per load. Unit is working as designed."
We serviced a
KITCHENAID RANGE
Model KDRS407VSS04
Near Euclid, OH 44143
Manny
Job Details: 09/09/2022
"Cc u it never heated , stated took 3 hours for unit to reach 350, pull unit out disconnected power removed back cover and ohm out bake element and passed, plugged unit in and set to bake, took voltage and no voltage going to element, removed control cover and found one of the bake wires disconnected, reconnected noticed that when control gets pushed back into the slot bake wire is getting snagged on the frame, noticed cover a little bent straighten out control coven wire not getting snagged anymore, set to bake unit reaches 350, put unit together opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC3
Near Cleveland, OH 44106
Manny
Job Details: 09/09/2022
"Cc unit is dead, checked power and outlet have 134Vac, asked BJ if this voltage is ok, he said is a little high and advise calling tech line, called tech line spoke to Nick ran some test have me disconnect components to see if we see there service lights on control, no lights coming on have me check ohms on drain and recirculating pumps both within range, checked resistance on latch and 92ohms, he suggested that could be a voltage spike taking the control out. Customer doesnt want the control replaced stated that this is second unit of the same and both times control issues she said she want the unit replaced and shes going to call wpl to see if they replaced it if not shes going to put it on the curb. Still waiting on parts; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM01
Near North Royalton, OH 44133
Gabriel P
Job Details: 09/09/2022
"Found fan not blowing fast enough need fan gave estimate customer will try to have whirlpool help then opt test ok ; ordrng 1 WP2315549 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR RANGE
Model JDR8895AAB
Near Parma Heights, OH 44130
David R
Job Details: 09/09/2022
"Cc lower bake oven not working. Getting correct power. Crack on element. Ordering element.; ordrng 1 WP7406P428-60 (Lower bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Aurora, OH 44202
Corina B
Job Details: 09/09/2022
Used dampeners on the compressor and line. Ran step 5 running as designed. Opt test ok
We serviced a
MAYTAG RANGE
Model MGR6775ADB
Near Cleveland, OH 44135
Angel
Job Details: 09/09/2022
Cc that handle came off. Took apart door found screws inside reinstalled screws and handle tightened them up real good had customer test it. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 09/09/2022
Ran diagnostic found no error code ran calibration and auto test pass ran drain and spin cycle pass then ran rinse and spin with a load pass unit working as design .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Fairview Park, OH 44126
Angel
Job Details: 09/09/2022
"Cc that her lettuce was freezing. Checked temperatures and ff section was at 36* at the lowest setting and freezer was at 12*. Removed evaporator cover to make sure unit had good frost pattern and it did unit will need control box and thermistor. Office to reschedule control box out of stock.; ordrng 1 W11353813 (Control box) and 1 W11438736 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Ravenna, OH 44266
Brian M
Job Details: 09/09/2022
Installed bearing OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Strongsville, OH 44136
David R
Job Details: 09/09/2022
"Cc unit not draining. 6-4, 8-2, error. Replaced drain pump from t/s. Ran rinse cycle. Completed. Good. Op Test Ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Jason N
Job Details: 09/09/2022
"Installed thermal cutoff and thermal fuse from truck stock. Ran dryer op test, good heat and tumble. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MEDE251YL0
Near Olmsted Township, OH 44138
David R
Job Details: 09/09/2022
"Cc unit loud screeching. Bad idler. Replaced dryer kit from t/s. Tested. Good. Found motor switch wearing down, able to correct placement. Good. Op Test Ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44104
Manny
Job Details: 09/09/2022
"Cc unit no spinning, ran diagnostics cycle found codes F7E5 for shifter fault, F7E1 basket speed fault, F7E6 for motor fault and F1E2 for motor control fault, unit will start spinning then it reset and wont start unless unit power is reset, unit will need control , motor, shifter and cap. Customer will not proceed with the repair.; ordrng 1 W11116590 (cntrl-elec) and 1 W11283592 (motor-drve) and 1 W11395618 (Capacitor) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950hw0
Near Willowick, OH 44095
Jason N
Job Details: 09/09/2022
"Cc unit randomly trips breaker, seems to get hot. Found unit breaker tripped when arrived. Reset breaker, noticed breaker is only a 20A. Per WP installation, electric units should be on a 30A circuit. Advised customer to contact electrician to have breaker upgraded to a 30A circuit"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS
Near Aurora, OH 44202
Corina B
Job Details: 09/09/2022
"CC that the unit is leaking on the left side not all the time. Removed the front panel started a cycle, no signs of leaking from the vent or dispenser. Let the unit run for several minutes no leaks. Replaced the gasket from surplus stock. No leaks. Started a rinse cycle no leaks. Opt test ok ; used 1 W11483553 (Gasket) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Diamond, OH 44412
Brian M
Job Details: 09/09/2022
Installed control and lid lock Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 09/09/2022
"Found seal with a hole giving estimate customer will not fix ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Elyria, OH 44035
Marie V
Job Details: 09/09/2022
"Replaced control UI, gearcase, harness, rotor, stator, impeller, screws , clutch. Ran auto test. And calibration Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Willowick, OH 44095
Jason N
Job Details: 09/09/2022
"Cc unit freezer door still not sealingCustomer claims the freezer door on the upper left corner is pulling back again and not sealing and now the ice maker is not working because the freezer is not holding temperature. Found freezer door sealing properly when arrived, could not find an issue with gasket. No frost buildup in freezer section. Tested gasket sealing ability by opening and closing door several times, gasket pulled in and sealed each time, does not drift back open. Manually cycled ice maker, found ice jammed in mold. Cleared and cycled ice maker. Ice maker indexed and filled mold. No issues found at this time with door gasket."
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDM1
Near Brooklyn Heights, OH 44131
Manny
Job Details: 09/09/2022
"Cc unit no washing properly, found spray arms clogged up, removed clogged from spray arm ran test cycle no codes and unit finished without any issues but spray arms are clogged again, advise customer of spray arms replaced, customer will install no need for return visit.; ordrng 1 WPW10605345 (Spray arm) and 1 W10803178 (arm-spray), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Middleburg Heights, OH 44130
Marie V
Job Details: 09/09/2022
"Unit has compressor replaced, replaced filter drier, while pushing back in place filter drier broke. Had to replace twice. Set unit into a vacc. 29. Waited 15 min, no changes in gages. Filled unit with r600 44oz. Full frost pattern. Op test ok; ordrng 1 W10897193 (Lockring) and 1 W10896677 (Lock ring), used 2 W10843121 (DRIER), and 2 W10896710 (Lock ring) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Corina B
Job Details: 09/09/2022
"CC that the freezer is frosting up. Confirmed. Ran diag the to the heater 0 volts from the control. Ohmed the heater is 23 ohms. Will need a control board. ; ordrng 1 WPW10739408 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WSR57R18DM02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/09/2022
Cc unit making noise Found noise to be Freon running through evap this is normalAdvised customer on noises And pointed them to the noise page on whirlpool website
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Westlake, OH 44145
Angel
Job Details: 09/09/2022
"Steamed out the evaporator Replaced harness, fan and pan kit. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Grafton, OH 44044
David R
Job Details: 09/09/2022
"Cc unit not cooling properly. FZ temp is good. Upper FF 45/50*, in drawer is 45*. Took out drawer, same issue, not defrosting properly. Ice build up on evap cover. Took pics. Looked on SERVICEMATTERS, SP W11092686, frost build up on evap, gives kit number to be replaced. S code S16360 covers labor. Would replace service kit, with new evap fan harness. *2 count to defrost unit. ; ordrng 1 W11087438 (Fan w/ evap harness) and 1 W11457241 (Service kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS420DXBSS
Near Painesville, OH 44077
Dan H
Job Details: 09/09/2022
"Installed new inverter board, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Perry, OH 44081
Dan H
Job Details: 09/09/2022
"Customer complaint of buzzing noise, buzzing is compressor running, No unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Jefferson, OH 44047
Dan H
Job Details: 09/09/2022
"Customer complaint of f6e2 error code, confirmed, unit needs new control and user interface ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Andover, OH 44003
Dan H
Job Details: 09/09/2022
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 56g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
HOT POINT RANGE
Model RGB26DEH1WW
Near Conneaut, OH 44030
Dan H
Job Details: 09/09/2022
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Ashtabula, OH 44004
Dan H
Job Details: 09/09/2022
"Customer complaint that unit is not heating, confirmed, found wire burned again, unit needs new element and wire repaired , customer does not want repair at this time ; ordrng 1 WE11M10001 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS05
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/08/2022
Replaced the glass. Found the handle is crooked. Will need a new handle; ordrng 1 W11518518 (Handle) and 1 W10839793 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Perry, OH 44081
Jason N
Job Details: 09/08/2022
Cc unit needs freezer replaced due to damage. Replaced freezer door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that unit was not cooling properly. Took temperatures and freezer was at 30* and ff section at 45*. Looked in freezer and saw evaporator has a ball of ice and no frost pattern. Called BJ to see if he thinks I should replace the drier filter to see if its just a restriction causing the issue or if it has a leak and he stated to replaced the drier filter with a dye filter to see if it fixes issue. Reclaimed refrigerant Replaced drier filter with uv drier put unit into a 30 vacuum and recharged with 4.50oz of R134a recommended customer to give it 24hrs for proper cooling. Opt test ok.; used 1 WPW10143759 (DRIER) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGW
Near Hiram, OH 44234
Brian M
Job Details: 09/08/2022
Cc unit not drying properly Ran diagnostics no issue found Advised on jet dry and water temp
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2022
Cc no power Found wire nuts to big and wires just floating Replaced wire nuts/ still no power Found fuse on control open Needs fuse ; ordrng 1 W10402110 (fuse) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2022
"Installed gearcase. Splutch is also damaged due to gearcase failure. Replaced using truck stock part. Ran auto test and calibration. No abnormal noise, all functions passed. Op test good.; used 1 W10721967 (PULLEY) from stock"
We serviced a
KENMORE GAS DRYER
Model 110.786327
Near Willoughby, OH 44094
Jason N
Job Details: 09/08/2022
"Cc unit not starting Ran dryer op test, drive motor humming loudly. Able to turn drum by hand, not seized up. Unit needs drive motor. Labor still under warranty, parts cost only. ; ordrng 1 279827 (Drive motor)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/08/2022
"Replaced the gearcase, rotor, stator, clutch, slide and agitator. Ran a calibration. Tested the agitating and spin. Unit is not hooked up. Opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF6
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that the light on the ui for the water selection would not light up. Confirmed it will work but the indicator light will not turn on unit will need ui replaced. Ordering part.; ordrng 1 5304513303 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that unit was not draining. Tested unit and it would not drain used my shop vac to remove water and than removed drain pump and found it had a piece of glass stuck inside removed it tested unit again. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Mantua, OH 44255
Brian M
Job Details: 09/08/2022
Installed switch and burner OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Grafton, OH 44044
Gabriel P
Job Details: 09/08/2022
"Replace light on freezer,opt test ok also found fascia heater broken ordering customer will install ; ordrng 1 W11197489 (Fascia)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM3
Near North Olmsted, OH 44070
Marie V
Job Details: 09/08/2022
"Cc that the unit is dripping water from dispenser and ice gets clumping. Confirmed. Found that water valve is wiping into ice maker. Ice maker fill area had ice build up so when is filling up water goes ever. Cust will call back if she wants to continue. ; ordrng 1 WPW10349187 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Marie V
Job Details: 09/08/2022
Replaced harness. Defrosted all ice. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Parma, OH 44129
Manny
Job Details: 09/08/2022
"Cc unit not working, found cap leaking oil, replaced cap opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Strongsville, OH 44149
David R
Job Details: 09/08/2022
"Replaced kit, fan and cover, reset temps to recommended. Give 24 hrs to cool, 24-48 hrs for full bin of ice. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 09/08/2022
Cc of noise Found noise coming from rear due to vibration Adjusted feet to move tension vibration stopped Advised customer on feet adjustment
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 09/08/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details: 09/08/2022
"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, cleared, installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Ashtabula, OH 44004
Dan H
Job Details: 09/08/2022
"Customer complaint of ice build up on back wall of fresh food section , confirmed, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan/harness, customer does not want repair at this time; ordrng 1 W11087438 (Ev fan) and 1 W11087438 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Strongsville, OH 44136
Gabriel P
Job Details: 09/08/2022
"Drain pump arm was broken inside gave estimate customer wants to try putting on him self but if he cant he still wants us to come on 15 but if he install himself he will call and cancel appointment ; ordrng 1 Wh23x26206 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.26852504
Near Westlake, OH 44145
Angel
Job Details: 09/08/2022
"Cc that timer was not working. Tested timer and it was working every time had customer test it and worked for her as well explained to her to press down a bit than spin the knob to the cycle she wants and than pull knob. Gave her the estimate anyways incase she wants to replace it but timer is working perfectly on every cycle you choose or on any spot around timer. Opt test ok charged service call.; ordrng 1 WP8557393 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Royalton, OH 44133
Gabriel P
Job Details: 09/08/2022
Customer complaint of small ice production and that ice was small check error code of icemaker no error found also cycle icemaker pass did notice ice was small that dispense on the test ; ordrng 1 W11294907 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Kent, OH 44240
Brian M
Job Details: 09/08/2022
Cc that when dispensing unit will dispense crushed then goes to cubeFound issue with bin Needs bin Customer to install no need to return ; ordrng 1 W11251049 (Bin)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Warrensville Heights, OH 44122
Corina B
Job Details: 09/08/2022
"CC that the oven does not get hot, door gasket for the glass is broken and the handle is loose. Confirmed. The igniter 2.80 amps. Tightened the handle and adjusted the gasket. Replaced the igniter. Heated oven to 350*. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Mayfield, OH 44143
Jason N
Job Details: 09/08/2022
"Cc ice building up in freezer sectionFound ice buildup on bottom of freezer section, defrost drain tray iced over. Cleared ice from freezer and drain. Steamed down drain hole to clear blockage, ensured good flow through. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Warrensville Heights, OH 44122
Corina B
Job Details: 09/08/2022
Part is damaged. Will need to reorder took pictures ; ordrng 1 WPW10535776 (Door)
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW4
Near Brook Park, OH 44142
David R
Job Details: 09/08/2022
"Cc unit not heating. Broken ignitor. Replaced from t/s. Tested. Good. Op Test Ok ,; used 1 279311 (IGNITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parma, OH 44134
David R
Job Details: 09/08/2022
"Mullion rail scratches on it, took pics. Also customer had recording of noise, damper. Ordering rail and damper.*** customer to open box for rail and check it out. ; ordrng 1 WPW10479155 (Damper) and 1 W10806457 (Rail)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDR02FSSS3
Near Broadview Heights, OH 44147
David R
Job Details: 09/08/2022
"Cc unit blinking not working. Clean blinking 7 times and repeats, tech sheet. Check heater circuit through diagnostics. No debris on wash motor. Ran diagnostics, water into unit, wash motor good, at end of diagnostics heater is coming on. Reset. Found a penny from under water fill switch. Could of been causing unit to not fill correctly and shut off heater. Ran unit filled up 4 times, cancelled to drain. Good. Working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 09/08/2022
"Reset icemaker and started to operate,opt test test ok"
We serviced a
GE RANGE
Model JGB735SP1SS
Near Cleveland, OH 44135
Angel
Job Details: 09/08/2022
Cc that rear right burner will not ignite. Confirmed would mot ignite igniter did not have the metal pin to ignite replaced ignitor tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2022
Cc no ice Found icemaker rotating but not filling no noise coming from valve Swapped dispenser valve and ice valve and re ran test Needs dual Vale ; ordrng 1 WPW10420083 (valve) and 1 SHIPPING (shipping and handling)