Local Reviews

Rated 4.8 out of 5 stars based on 4385 customer reviews

Robert A.

Robert A.

REFRIGERATOR GE GFE28HSHCSS "Installed frz door, op test ok"

Near Aurora Hudson Rd, Aurora, OH 44202
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Drawer front not recieved, cleared ice from frz fan, still making noise, needs fan motor; ordrng 1 W11109595 (FAN MOTOR)"

Near Olga Ave, Streetsboro, OH 44241
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL MFX2676FRZ00 "Found ff evap frozen, ran diognostics, ff thermistor bad, fan not running correctly, needs ff fan asmValve chatter from disp, needs regulatorCust to let us know; ordrng 1 W10786952 (REGULATOR87.29) and 1 W11087438 (EVAP FAN ASM7967), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stonewater Dr, Kent, OH 44240
Dan H.

Dan H.

RANGE WHIRLPOOL WFE710H0AH0 "Customer complaint that oven temperature is 30 degrees too low, started bake for 350 degrees , 222 temperature after 25 minutes preheat at 357 degrees, unable to duplicate the problem, unit is operating as designed ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near High St, Bedford, OH 44146
Dan H.

Dan H.

RANGE WHIRLPOOL WFG525S0HS0 "Customer complaint that oven would only heat to 175 degrees , customer had foil payed across vents on bottom of oven, removed foil, started bake for 350 degrees, unit heated up to 350 degrees, unit is operating as designed"

Near Randolph Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

COOK TOP WHIRLPOOL JED8430BDF "Customer complaint that unit is sparking, Confirmed, infinite switch is shorting out, unit needs new infinite switch; ordrng 1 WP74008248 (switch-inf 70.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jackson Rd, Moreland Hills, OH 44022
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW02 The unit is making a rattling sound during agitation mode. The slide assy for the clutch needs to be replaced ; ordrng 1 W10734521 (slider)

Near Taylor Rd, Painesville, OH 44077
Arthur V.

Arthur V.

RANGE KENMORE 790.7231901 Installed switch harness assembly. Op test good. Took spark module never installed back for return. Ignitor was taken by CB when she ordered the module. Please refund customer 2.80. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Chapel Rd, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS20XVMS6 "CC that the unit is not working. Found no fans, or the compressor ar working. There are no lights to the UI. The lights in the unit are working. Will need a main control and UI. UI is no longer available"

Near Dumbarton Blvd, Richmond Heights, OH 44143
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Checked over unit, excessive build up of calcium on heating element, ran diognostic cycle, no codes, watched cycle, good, no burnt wires found, cleaned element, suggest using a dishwasher cleaner in unit, op test ok"

Near Slagle Rd, Windham, OH 44288
Robert A.

Robert A.

REFRIGERATOR MAYTAG MFI2269FRZ02 "Found bin full, tested auger motor, good, tested disp, good, i/m cycled on its own, and filled, temps good, checked pointers, none, working as designed, op test ok"

Near Messenger Rd, Chagrin Falls, OH 44023
Paul P.

Paul P.

DRYER KENMORE 110.620621 "Found open heating element, office to order heater.; ordrng 1 3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fortune Trail, Westlake, OH 44145
Paul P.

Paul P.

DISHWASHER WHIRLPOOL KUDC03FVSS3 "Installed WPW10285180 control. Control now operating dishwasher properly. Did not use pump assembly or wire harness, tech took those parts. Set down mitigation mat."

Near W Asplin Dr, Rocky River, OH 44116
Paul P.

Paul P.

WASHER WHIRLPOOL WFW72HEDW0 "Replaced dispenser drawer assembly and handle. Also installed bellow W11106747, supplied by customer, part was in home. Ran operational test, washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Northcliff Ave, Cleveland, OH 44144
David R.

David R.

WASHER WHIRLPOOL WFW95HEDC0 "Started normal cycle, lid locked and after that nothing. No rotation to the basket. No water entered unit. F1E2 Motor Control ERROR. Ordering ACU; ordrng 1 W11032117 (cntrl-elec)"

Near Woodlands Dr, Brecksville, OH 44141
Paul P.

Paul P.

RANGE WHIRLPOOL WFG114SWB0 Found igniter was mounted backwards by previous person. Re installed igniter to proper position.

Near Marlborough Ave, Parma, OH 44129
David R.

David R.

WASHER WHIRLPOOL MTW6700TQ0 "Cc of banging noise during spin cycle. ran service mode, no errors, passed service test. No grinding or any noise. Checked suspension rods, grease on them. Ordering rods.; ordrng 1 W10820048 (suspension 73.22), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Island Rd, Grafton, OH 44044
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Light won’t come,there is no light for this model is how is manufacture"

Near Emerald Dr, Elyria, OH 44035
Paul P.

Paul P.

WASHER WHIRLPOOL WTW5500XW0 "Went to test washer, this time multiple trouble codes, found the gear case had failed and took out the shifter, and control board. Cost to repair is more than replacement. Customer will not be repairing the washer, will be replacing it."

Near Kenton Ave, Maple Heights, OH 44137
David R.

David R.

WASHER AMANA NTW4516FW2 "Customer said while taking clothes out washer, lid was opened and the tub was still spinning. Unplugged when i arrived. Water left in unit. Vacuumed water out. Objects found in drain pump, pump just humming. Not agitating. Ordering control, drain pump, motor, shifter, and cap.; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W10919003 (pump-water) and 1 W11170317 (CONTROL ) and 1 W11175257 (CAP)"

Near Middle St, Wellington, OH 44090
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JFC2290VEM2 Replaced end cap. All tested ok. Put mitigation mat under refrigerator.

Near Vista Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWX500XW0 Found that motor has open start winding. Does not want to repair.

Near Woodrun Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GS6HEXNS04 Had called customer before arriving and got no answer. Was not how on arrival. Left tag on door.

Near Eldorado Trail, Strongsville, OH 44136
Paul P.

Paul P.

WASHER MAYTAG MVWC416FW0 "Installed new agitator, ran on spin cycle. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Harvard Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

DRYER GAS MAYTAG MGDC215EW2 The unit is not heating I tested all the fuses the out let and the flame sensor glow bar and the gas coils all tested good there is a big dent in the top of the console the unit needs a new timer and 2 switch selectors ; ordrng 1 WP3399639 (TEMP SWITCH) and 1 WPW10117655 (START SWITCH) and 1 WPW10185981 (TIMER)

Near E Middle Rd, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit is not completing cycle, found drain hose laying on the floor, advised customer that the drain hose must be a minimum of 39” off of floor, unit is operating as designed"

Near Heath Rd, Chesterland, OH 44026
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced pump and motor. Ran cycle and drained. Op test ok.

Near Vermilion Rd, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR GE GFE28HSHDSS Installed paddle OP TEST OK

Near Fronek Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer does not have pop but will send one in.. ran entitlement purchased from Lowe’s 11-14-2017Customer complaint of rattle noise.. Ran manual test on fans and compressor could not get unit to duplicate a rattle

Near Holborn Rd, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8979SFZ2 Installed rails OP TEST OK

Near S Riverside Dr, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Cc of unit dripping water out of freezer Found drain pan full of ice steamed ice out with steamer and made sure drain tube was clear OP TEST OK

Near Gate Post Ln, Chardon, OH 44024
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDT710PAYM2 "Repaired left side rail, had slipped off track, nothing damaged, operating properly. Set down mitigation mat."

Near Eldorado Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW3 The unit was sitting on a overflow plastic thing c pic I removed it unit op tested good

Near Strumbly Glen Ln, Waite Hill, OH 44094
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH32519HZ1 Installed new part unit op tested good

Near Oakridge Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSR57R18DM Installed new part unit op tested good

Near Nutwood Ln, Wickliffe, OH 44092
Arthur V.

Arthur V.

WASHER MAYTAG MVWC555DW1 Found inner badket loose and washplate would not come off. Washplate would have to be chiseled off and basket replaced. E. 1-w10752719@282.74. And 1-w10902814 a 100.94.CUSTOMER DOES NOT WANT REPAIRED

Near Call Rd, Perry, OH 44081
Robert A.

Robert A.

REFRIGERATOR MAYTAG MFF2558VEW6 "Found evap drain frozen, Replaced drain tube, cleared ice, op test ok parts only to Special Project S38253.Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Edwards Ln, Chagrin Falls, OH 44023
Robert A.

Robert A.

WASHER GE GTW460ASJ6WW "Installed control and lock, prograhmed, ran spin test, op test ok"

Near N Market Pl Dr, Aurora, OH 44202
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4950XW3 "Ran diognostics, 7-1 sensor fault , replaced, ran recal, op test ok; used 1 WPW10006355 (ACTUATOR5713) from stock"

Near Zeta St, Ravenna, OH 44266
Robert A.

Robert A.

WASHER WHIRLPOOL MVWB955FC0 "found unit leaning back, Ran diognostics, off ball load, leveled unit, ran test 51, all good, no leak found, poss from unit being off bal, op test okNote, 2dents in unit 1at top, 1 at bottomCust states that unit is under warr and refuses to payCust contacting warr coContacted js"

Near Clover Dr, Ravenna, OH 44266
Brian B.

Brian B.

RANGE GE JGS905SEK1SS Replaced key panel. Heated oven to 350. All functions normal. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Ranney Pkwy, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Found door not lining ,found floor not level show customer by switching fridge on the other spot and it was the floor still put in two washer so it will help a little ,opt test ok; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"

Near Wisteria Way, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Replace parts opt test ok also show manager that It was working

Near Midway Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER GE GTW680BSJ2WS Replace drain pump ran diagnostics operation test ok

Near Jaeger Rd, Lorain, OH 44053
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "CC that the food in the ff is freezing. Ff 32-41* checked the thermistor, passed. Checked the damper door it’s opening and closing. Will need a new control. Brought core back for return. Cust was a no n a hurry and pulled unit out. Did not want me to get the protective pads. Replaced the control from t/s. Optest ok. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 15220) from stock"

Near Lyndway Rd, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 CC that there is a noise. Found the freezer fan is vibrating. Found ice on the ice maker. Will need a new adapter for the ice maker. Will need a new evap fan kit. Called SM to order parts. Cust is calling whirlpool to see if they will cover the parts

Near Cottonwood Trail, Chagrin Falls, OH 44023
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 Replaced the capacitor. Started a agitate and a spin on a manual test. Optest ok.

Near Northfield Rd, Maple Heights, OH 44137
Corina B.

Corina B.

DRYER MAYTAG MEDX655DW1 "CC that the sanitize cycle, clothes come out damp. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent.found the l2 and neutral wires were reversed. Corrected the wires. turned the sanitize cycle on, heating. Optest ok."

Near Arch St, Maple Heights, OH 44137
David R.

David R.

WASHER WHIRLPOOL WFW72HEDW0 "F6E3, F8E3, F3E1Replaced water level sensor. Went into normal cycle. Valves come on for a quick second shut right off. Water still draining out at start of cycle. Checked drain pump. Found objects in pump. Ordering ACU and water valve and drain pump.; ordrng 1 W10599356 (water inlet valve) and 1 W11031829 (cntrl-elec) and 1 WPW10605427 (pump-water)"

Near Butternut Ridge Rd, Oberlin, OH 44074
Corina B.

Corina B.

DRYER GAS MAYTAG MGD5700TQ0 "CC that the motor just buzzes. Found the support rollers are worn and the motor windings are bad. Will need a new motor, blower wheel and support rollers. Replaced parts from t/s. Optest ok.; used 1 279827 (MOTOR 13161), 1 349241T (ROLLER KIT 2055), and 1 WP694089 (WHEEL-BLOWER 2472) from stock"

Near Derbyshire Rd, Cleveland Heights, OH 44106
Macaulay G.

Macaulay G.

SXS REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Replaced bulb, harness, and socket. All tested ok."

Near Meadow Ln, Lorain, OH 44055
Macaulay G.

Macaulay G.

DISHWASHER KENMORE 665.13122K703 "Customer complaint of dishwasher not drain. Advised to run garbage disposal before running dishwasher, use Affresh tablets to clean dishwasher, and to clean filters in dishwasher regularly. All tested ok."

Near Wolf Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDS35FXSS3 "Top rack adjuster wheels fell off, causing door to stay open. Labor and parts covered by pointer W10756177B. Replaced adjuster kit from truck stock. All tested ok.; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"

Near Holly Dr, Berea, OH 44017
Paul P.

Paul P.

WASHER KENMORE 110.477018 "Found belt slipping, op test ok, office to credit customer back for spring and shock absorber. Tech took unused parts. Set down mitigation mat.; saved tckt"

Near Golf View Ln, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER ROPER RTW4516FW2 Customer had leak proof hoses. Advised to replace with regular hoses. Washer tests ok.

Near Whitney Rd, Strongsville, OH 44136
Paul P.

Paul P.

DISHWASHER AMERICANA ADW1100N35WW "Unable to separate impeller from pump housing, dishwasher would need whole assembly replaced. Customer has not decided to replace pump assembly, will need reimbursed parts and labor. Job is incomplete, until refund is issued.; saved tckt"

Near W 142nd St, Cleveland, OH 44111
Macaulay G.

Macaulay G.

DRYER GE GTX18ESSJ0WW Timer is shorted and high limit thermostat is open. Does not want to repair.

Near Hearthstone Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced dispenser assembly. All tested ok.

Near Crestview Dr, Brecksville, OH 44141
Paul P.

Paul P.

WASHER MAYTAG MVWC300XW1 "Installed actuator, calibrated, balanced and performed drain, spin and agitate tests. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Aberdeen Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF330PAHW1 I ran the unit into a diagnostics cycle the heating on never kicked on even 10 minutes after the cycle ended it stayed room temperature it should kick On minutes after I got done draining. Ele tested good and so did the fuse; ordrng 1 W11087226 (CONTROL )

Near Ridge Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 "unit was leaving the clothes damp at the end of the cycle customer assisted that only happens on heavy duty I load the machine with towels. It did not spin the towels out and it was balance need a ccu ; ordrng 1 WPW10192966 (CCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Severn Ln, Wickliffe, OH 44092
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 Found upon arrival unit not leaking. Customer has been using both ice maker and water dispenser and there are no leaks. Freezer door working properly now. Op test good Could not get receipt to balance without other oarts already installed. Per first visit balance is 140.14. Collected 140.14 ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Sanford St, Painesville, OH 44077
Robert A.

Robert A.

REFRIGERATOR GE DSD26DGWABG "Found evap fan making noise, needs motor and blade, no filter in unit, no water flow, valve will buzz, needs filter, both lights in frz broken, needs bulbs; ordrng 2 8009 (LIGHT BULB617)s and 1 WR02X12343 (BIPASS CAP1537) and 1 WR60X10185 (FAN MOTOR86.20) and 1 WR60X10208 (FAN BLADE1404), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Creekside Dr, Aurora, OH 44202
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced end cap and mullion. All tested ok.

Near Pumpkin Ln, Broadview Heights, OH 44147
Robert A.

Robert A.

MICROWAVE WHIRLPOOL WMH78019HZ1 "ran diognostics, no codes, Found convect heat working, microvave not working, transformer recieving 120vac, mag not heating, needs mag and diode; ordrng 1 W11230995 (MAG) and 1 W11256462 (DIODE)"

Near Williams Ave, Ravenna, OH 44266
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Customer complaint that unit is not working, found mount had fallen into cabinet and was laying across filter board terminals causing unit to trip breaker when unit was plugged in, reinstalled mount, op test good"

Near Park E Dr, Beachwood, OH 44122
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint that unit is not operating, found no power to unit, found breaker off, turned on started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Park E Dr, Beachwood, OH 44122
Dan H.

Dan H.

FREEZER FRIGIDAIRE LFFH17F3QWA "Installed new thermostat, op test good"

Near Sunset Dr, Warrensville Heights, OH 44122
Robert A.

Robert A.

FREEZER FRIGIDAIRE LFFH17F3QWA "Found nothing running, found t stat open, jumped out, comp and fan running, needs t stat; ordrng 1 5304513033 (T STAT3705)"

Near Industry Rd, Rootstown, OH 44272
Robert A.

Robert A.

DRYER GE DBXR463ED1WW "Found front glides warn through, making noise, unit needs cleanedCust to let us know; ordrng 1 WE49X20697 (TOP BEARING KIT46.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Maple View Ct, Streetsboro, OH 44241
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5VHEXVB04 Installed new part unit op tested good

Near Glastonbury Cir, Richmond Heights, OH 44143
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer was given a new machine in August. Will update mod and ser number. Checked temps, 4 deg freezer, 55 ff and in drawers. Both the frz fan and the ff fans are running. Called whirl TL, David, did not get an sr #.. checked ff evap, no ice buildup on evaporator. He said ff fan could be running because it might be defrosting that evap. Unplugged unit and Ohmed out ff thermister from main board, 4.72k ohms, this corresponds to a temp of 54deg. This is the temp that was measured, thermister good. Ran diag step 4, 3 way valve working properly. He said UI is probably not reading correctly and to replace UI. Will replaced both boards. Office to order parts. ; ordrng 1 W11036562 (UI CONTROL) and 1 WPW10675033 (CONTROL BOARD)"

Near Muirfield Way, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit op tested good

Near Stonecreek Dr, Mayfield Heights, OH 44143
Gabriel P.

Gabriel P.

RANGE HOT POINT KOSE500EWH01 "Replace parts opt test ok control connector pop off from the control board customer need a control,ordering ; ordrng 1 W10588716 (panl-cntrl)"

Near Tiffany Ct, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Well check temperature on freezer 04 degrees fresh food section 36 degrees all working good Call tech line advise me bush 7723223287 to replace UI and said it should of be replace the first time before replace the board ice maker is normal told by whirlpool advise customer to empty container every 8 days so it don’t over flow sense she dont use lot of ice or turn the switch off ,ordering parts customer was very upset I try calming her down she wanted me to replace her fridge try to explain to her I had no power to do that I was there repair the fridge she will call lowes to found out to replace her fridge cause she said this rediculess she was upset to me cause I did not order anything for her ice maker ; ordrng 1 WPW10758681 (cntrl-elec)"

Near Riegelsberger Rd, Avon, OH 44011
Arthur V.

Arthur V.

DRYER GE "Found front panel needs bearing,slides,air duct needs replaced. g. Parts needed are 1-we3m26@46.98. 2-we1m504@11.36ea. 2- we1m1067@7.69 ea. 1-we14x21334@78.51. . CUSTOMER DOES NOT WANT REPAIRED"

Near Gillett St, Painesville, OH 44077
David R.

David R.

DRYER MAYTAG MEDB765FW0 "Customers had questions about venting. Tested dryer, heat cycled. Went outside to check vent. Heating blowing to outside. Advised customer of heating since they have a long vent from machine to outside. Op test ok."

Near S Lake St, Amherst, OH 44001
Dan H.

Dan H.

WASHER MAYTAG MVWX500XW0 "Customer complaint that unit gets stuck on sensing, ran diagnostics found f2e1(stuck key), f1e2(motor control fault), f7e1(basket speed sensor fault), and f0e5(off balance load), unit is starting cycles on it own, light flashing all over user interface, unit needs new control, customer does not want repair ; ordrng 1 W10393448 (cntrl-elec 320.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hollister Rd, Cleveland Heights, OH 44118
David R.

David R.

DISHWASHER MAYTAG MDB7749SBM2 "Arrived, customer has unit running through a wash. Found water on floor.Water leaking from left side of dishwasher. Insulation behind front panel wet. Adjusted feet. Ran cycle. No leaks. Op test ok."

Near Hyannis Port Cir, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Cust showed pop, sent. There are 2 receipts one has the correct date wrong model. The second has correct model wrong date. CC that the unit does not drain and does not wash. Checked the control has 120 going to the pump and motor. Will need a new pump and motor. Called SM to order part. ; ordrng 1 W11085683 (pump&motor) and 1 WP8565925 (stop)"

Near Fairmount Blvd, Shaker Heights, OH 44118
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354EBS3 Customer does not have pop Ran entitlement purchased 11-3-2017 from Lowe’s Installed racks and adjusters OP TEST OK

Near Woodin Rd, Chardon, OH 44024
Brian M.

Brian M.

MICRO OVEN GENERAL ELEC JVM6175DF1BB Cc of unit flashing code Found unit unplugged Plugged unit in ran 2 min test cycle and 2 30 sec test OP TEST OK

Near Sanford St, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFRT18L4JBP Cust model serial do not match the records. Called office. Cust will need to call warranty company to update the model and serial number. When it’s corrected it will need a thermostat ; saved tckt

Near E 63rd St, Cleveland, OH 44105
Arthur V.

Arthur V.

RANGE KENMORE 790.9280301 Replaced Control and overlay. Unit op test good. Took core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Stone Hollow Rd, Mentor, OH 44060
Macaulay G.

Macaulay G.

RANGE KENMORE 790.943547 "Relay not closing for bake. Office to order control.; ordrng 1 316557118 (clock/timer 125.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Carleen Ave, Avon, OH 44011
Arthur V.

Arthur V.

WASHER MAYTAG MVWB765FW3 Ran diagnostics upon arrival and got a f0e5 error. Overloaded. Cleared code and ran a verification cycle. Unit passed. Let customer load washer and cycled on colors his preferred cycle. Unit filled and started washing. Customer stated drum wasnt turning while adjatating before but is now. Unit working as designed. Op test good

Near E Union Rd, Jefferson, OH 44047
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GSS26C4XXY00 Door cams are worn down causing doors to come open when other is shut. Office to order all 4 door cams. ; ordrng 1 W10500004 (hinge-door) and 1 W10876191 (cam-door) and 1 WPW10257203 (cam-door) and 1 WPW10257206 (cam-door)

Near Orchard Grove Dr, Middleburg Heights, OH 44130
Arthur V.

Arthur V.

DRYER MAYTAG MGD3500FW0 Customer states they did not receive the part. Old part was not defective. Part of seal on door was coming loose. Loosened door hardware and reattached seal. Op test good

Near Welton Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Customer states last weekend she came home to freezer meat all thawed out but with frost on the back wall of freezer. She unplugged unit and cleaned out then restarted. Unit is working properly now. Possible power issue glitch or outage. Advised customer to monitor and call back if issue returns or if she sees frost on back wall.

Near W 13th St, Ashtabula, OH 44004
Macaulay G.

Macaulay G.

RANGE ELE FRIGIDAIRE FPEF3077QFA Unit not allowing for selection of any cycles. Has proper power. Office to order bother potentiometers and circuit board.; ordrng 1 316472802 (circuit board) and 1 5304493649 (potentiometer) and 1 5304494433 (potentiometer)

Near Saratoga Trail, Strongsville, OH 44136
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Replaced water tank. Tested dispenser, no leaks, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Ran diagnostics no error codes customer say they un plug unit for 2 minutes and started working ran auto test pass ,ran calibration pass there was probably a glish and customer might of fix it by rebooting ,no issue operation test ok"

Near Bellflower Dr, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBRS19KTWH6 "Customer complaint that ice maker was not installed, installed ice maker op test good"

Near Hanover Rd, Gates Mills, OH 44040
Paul P.

Paul P.

WASHER GE GWLN2800D1WS "Tested washer. Water levels uneven/lower than normal on later cycles. Office to order timer and pressure switch. Set down mitigation mat.; ordrng 1 WH12X10479 (switch pressure) and 1 WH12X10527 (timer washer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Laurel Ln, Valley View, OH 44125
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8540FW1 "Customer complaint that door did not unlock and unit displayed f3e1 error code, ran diagnostics found f3e1(water level system failure) error code, cleared ran quick wash cycle, unit filled and completed wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed, no proof of purchase ran entitlement for purchase date"

Near Pennywhistle Cir, Painesville, OH 44077
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Inspected fresh food section, temps reading average of 43 degrees, with thermostat set at second setting. Office to order thermostat. Did not set down mitigation mat today, will on return visit.; ordrng 1 W10866230 (thermostat)"

Near Great Oaks Pkwy, Independence, OH 44131
Brian B.

Brian B.

DISHWASHER WHIRLPOOL WDF560SAFM2 Replaced water valve. Ran test cycle. Still no water into machine. Disconnected waterline from valve. No water pressure to machine. Faulty shut off valve under sink. Advised customer that she will need plumber to replace shut off valve. Dishwasher checks ok.

Near Westwind Dr, Avon Lake, OH 44012
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "CC of not making ice..Ran diag, step 18. Icemaker receiving power but not rotating. Will need new Icemaker. Will give est. customer does not want to repair. Paid sc, good for 30 days. Do not order part."

Near E Shoreland Ave, Rocky River, OH 44116
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KFIS20XVMS5 "found display dead and unit not running. Checked voltage on main board conn J6, per tech sheet, 12v dc. Measured 13vdc. Checked voltage on UI panel. 13v dc. UI board is NLA.. Called Whirl TL, Rich, 7723223726. He said even though we are measuring 13v on UI, it is a corrupted voltage and my meter cannot see this. He said it is the main board that will have to be replaced. Customer paid dep, office to order part.; ordrng 1 WPW10312695 (CONTROL BOARD 11990), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wolf Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JRSD2790W Found no leaks. All tested ok. May have been from dropped cubes.

Near Perham Dr, Berea, OH 44017
Brian B.

Brian B.

DRYER MAYTAG MEDB765FW0 "Part sent is not the part intended. No electronics , just a bare console. Will reorder part.; ordrng 1 W11089306 (OVERLAY)"

Near Landings Way, Avon Lake, OH 44012
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Order slides and door gasket. Mullion is not bowed but door will not seal in the middle Reschedule at customer request. ; ordrng 1 W10571967 (gasket-fip) and 2 WPW10120018 (slide)s

Near Gillett St, Painesville, OH 44077
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 "Cust showed pop, sent pic. CC that the unit does not go pass the rinse cycle. Ran diag f8e1 long fill no fill, f7e1 basket speed fault, checked the capacitor, no resistance. Will need a new capacitor. Called SM to order parts. ; ordrng 1 W11158831 (CAPACITOR )"

Near Washington Blvd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WASH/DRY STACK WHIRLPOOL LSE7806ACE "Timer is getting power n not working needs a timer ; ordrng 1 WP22001924 (TIMER), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairmount Blvd, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

RANGE KITCHENAID KEBS207DBL9 Part came faulty reorder power going in no power exists ; ordrng 1 WP9760587 (TRANS)

Near Whitetail Run Ln, Mentor, OH 44060
David R.

David R.

DISHWASHER KITCHENAID KUDP01FLSS0 Replaced both controls and ribbon. Unit would still not come on. Correct power to unit. Fuse open. Ordering fuse.; ordrng 1 8193762 (thermal fuse)

Near Deer Run Dr, Amherst, OH 44001
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE404DSS0 Installed control ran test OP TEST No good Found vent fan shorting put board Needs vent fan replaced ; ordrng 1 WPW10469574 (vent7031)

Near Manor Dr, Mentor-on-the-Lake, OH 44060
David R.

David R.

RANGE WHIRLPOOL WEG745H0FS0 "Customer said smelled gas probably an hour after using the bake cycle, after already turned off. Turned on gas. Started every burner one by one. No gas smell left behind. Started bake and broil. Faint smell of gas but could be from initial starts of cycle. Ordering both bake and broil burner and regulator. Turned off gas before leaving.; ordrng 1 W10764654 (burnr-oven) and 1 W10861656 (regulator) and 1 W11233678 (BURNER BROIL)"

Near Butternut Ridge Rd, Elyria, OH 44035
Dan H.

Dan H.

COOKTOP ELE JENN-AIR JED3430WB01 "Installed element and infinite switches, op test no good right rear switch is still not sending power, reordering infinite switch ; ordrng 1 WPW10215034 (switch-inf)"

Near Chatfield Dr, Cleveland Heights, OH 44106
Paul P.

Paul P.

RANGE WHIRLPOOL AER5845QAF Liner on door warped. Office to check into availability of door liner. Left previously ordered parts with customer for now until disposition of repair can be decided.; ordrng 1 74008742 (liner-door)

Near Melody Ln, Parma, OH 44134
Paul P.

Paul P.

DISHWASHER AMERICANA ADW1100N35WW "Unable to separate impeller from pump housing, dishwasher would need whole assembly replaced. Customer has not decided to replace pump assembly, will need reimbursed parts and labor. Job is incomplete, until refund is issued.; saved tckt"

Near W 142nd St, Cleveland, OH 44111
Brian M.

Brian M.

DRYER MAYTAG MEDB765FW0 Cc that when unit is in normal dry the unit will run fo4 5 min then shut off Found continuity on sensor wires Needs ACU replaced ; ordrng 1 W11089308 (cntrl-elec)

Near Leroy Center Rd, Painesville, OH 44077
Brian B.

Brian B.

MICROWAVE WHIRLPOOL WMH32519HZ2 Machine was manufactured in 2018 per entitlement. Sent pic of receipt. Work light will not turn off. Constant voltage to receptacle. Relay on board stuck closed. Will need new board. Office to order part. Customer needs after 12 appt if poss.; ordrng 1 W11221051 (CONTROL BOARD)

Near Avon Belden Rd, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER KENMORE 417.978127 "Found gearcase leaking oil, belt oiled, drainpump making noise, needs gearcase asm, and pumpCust to replace; ordrng 1 131206800 (STUD2635) and 1 131545101 (TRUNNION7522) and 1 131862900 (PULLY1455) and 1 134418700 (HUB3033) and 1 134511600 (BELT1378) and 1 134735700 (GEARCASE52246) and 1 137107000 (PLATE1285) and 1 137221600 (PUMP11057) and 2 137539500 (BOLT918)s and 1 5303279394 (SEAL KIT4978), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ford Ln, Burton, OH 44021
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Freezer fan frost with ice making fan to make grinding noise,freezer evap had a good frost,found drain clog with a small foam clear it out and steam ice on fan try forcing defrost element did not start unplug connector plug in back in didn’t work reset board and works ordering UI I have replace this part for this fridge for same issue cause of whirlpool advice me to put on for same issue an has fix it ; ordrng 1 W10865869 (cntrl-elec)"

Near Clifton Ave, Lorain, OH 44055
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Cc of food still freezing in FF when the temp is set at recommended setting. Now is set at warmest setting. Lowest setting condensation still over food. Top shelf is 45F bottom at 37F. New control was installed 8/7/18. Ordering control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W11085365 (cntrl-elec)

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
David R.

David R.

DRYER MAYTAG MEDB725BW0 Thumping noise. Loose belts and signs of fraying on ends. Ordering belts and pulley.; ordrng 1 WP8544742 (belt) and 1 WPW10136934 (belt) and 1 WPW10547292 (pulley-idr)

Near Nesthaven Way, North Ridgeville, OH 44039
David R.

David R.

DRYER MAYTAG MDG9806AWW "Put on new belt and bearing. Still a thumping noise during cycle. Found the drum out of round. Found blower wheel broken from motor. Ordering blower wheel.DO NOT ORDER TUMBLER PART.Refund on $36.74 on parts replaced today.Collect $113.65 on return.; ordrng 1 33001790 (wheel,blower 32.86) and 1 33001889 (dryer,tumbler 219.54), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Briarpatch Dr, Olmsted Falls, OH 44138
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "Broken connection at input power to door, refrigerator will need freezer door. Only service for today, quote only. Office not to order part unless contacted by customer.; ordrng 1 LW10261130 (dor-fip wh), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Rockside Rd, Independence, OH 44131
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MVWB765FW1 Ran through test cycles. All tested ok other than drain. Washer stopped during drain. Found drain was clogged. Removed debris. All tested ok. Put mitigation mat under washer.

Near Canterbury Rd, Westlake, OH 44145
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Replaced motor, cap and actuator. Ran service mode. Op test ok."

Near Prospect St, Elyria, OH 44035
Paul P.

Paul P.

DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."

Near Woodland Ave, Cleveland, OH 44104
Paul P.

Paul P.

DISHWASHER GE GDT695SMJ2ES "Found vent cover off inside dishwasher. Repaired vent cover, ran dishwasher on wash and drain cycle. Dishwasher is operating properly. Set down mitigation mat."

Near Granger Rd, Cleveland, OH 44125
Paul P.

Paul P.

WASHER AMANA NTW4516FW3 "Repaired drain line, ran washer through calibration and diagnostics, washer is working properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Center Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 Replace valve operation test ok

Near Center Rd, Avon, OH 44011
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Cc of food still freezing in FF when the temp is set at recommended setting. Now is set at warmest setting. Lowest setting condensation still over food. Top shelf is 45F bottom at 37F. New control was installed 8/7/18. Ordering control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W11085365 (cntrl-elec)

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
David R.

David R.

DRYER MAYTAG MEDB725BW0 Thumping noise. Loose belts and signs of fraying on ends. Ordering belts and pulley.; ordrng 1 WP8544742 (belt) and 1 WPW10136934 (belt) and 1 WPW10547292 (pulley-idr)

Near Nesthaven Way, North Ridgeville, OH 44039
David R.

David R.

DRYER MAYTAG MDG9806AWW "Put on new belt and bearing. Still a thumping noise during cycle. Found the drum out of round. Found blower wheel broken from motor. Ordering blower wheel.DO NOT ORDER TUMBLER PART.Refund on $36.74 on parts replaced today.Collect $113.65 on return.; ordrng 1 33001790 (wheel,blower 32.86) and 1 33001889 (dryer,tumbler 219.54), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Briarpatch Dr, Olmsted Falls, OH 44138
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "Broken connection at input power to door, refrigerator will need freezer door. Only service for today, quote only. Office not to order part unless contacted by customer.; ordrng 1 LW10261130 (dor-fip wh), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Rockside Rd, Independence, OH 44131
Gabriel P.

Gabriel P.

RANGE GE JGBP35BEJ4BB "Broil work and burner oven don’t, check voltage to ignator getting 122 voltage check outlet voltage 122,ohm out ignator open ordering new customer paid service,parts and shipping owe labor ; ordrng 1 WB13K0021 (igniter-oven bake 90.18), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near , CT
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "Buzzing sound coming from damper ordering new,spoke to maddie she found pop customer has manufacture warranty ; ordrng 1 WPW10594330 (control)"

Near Fielding Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Door was warp bottom inside by gasket took pic ordering another door for the third time ; ordrng 1 LW10599404 (dor-fip)

Near Vincent Ave, Lorain, OH 44055
Jeff M.

Jeff M.

DRYER ELE WHIRLPOOL WED7000DW1 Part is not here reorder ; ordrng 1 279816 (thermal cut off hi)

Near Tamarac Blvd, Willoughby, OH 44094
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MVWB765FW1 Ran through test cycles. All tested ok other than drain. Washer stopped during drain. Found drain was clogged. Removed debris. All tested ok. Put mitigation mat under washer.

Near Canterbury Rd, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS29BBWH03 "The units ff evap is frozen the unit needs a sensor harness ; ordrng 1 WPW10277799 (SENSOR HARNESS ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Maple St, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Found hinge cover broken and needs replaced —— ; ordrng 1 W10921527 (COVER )

Near Arthur Ct, Madison, OH 44057
Paul P.

Paul P.

DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."

Near Woodland Ave, Cleveland, OH 44104
Paul P.

Paul P.

DISHWASHER GE GDT695SMJ2ES "Found vent cover off inside dishwasher. Repaired vent cover, ran dishwasher on wash and drain cycle. Dishwasher is operating properly. Set down mitigation mat."

Near Granger Rd, Cleveland, OH 44125
Arthur V.

Arthur V.

STACK W/D FRIGIDAIRE FLSE60RGS1 "Found broken blower wheel. Needs replaced. ; ordrng 1 131362400 (fastener) and 1 131476300 (blower wheel), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Spruce Ln, Mentor, OH 44060
Paul P.

Paul P.

WASHER AMANA NTW4516FW3 "Repaired drain line, ran washer through calibration and diagnostics, washer is working properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Center Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 Replace valve operation test ok

Near Center Rd, Avon, OH 44011
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found condensation at top ( top of cabinet ) of freezer area Found gap in between liner and cabinet. Needs sealant for gap areas ; ordrng 1 WP482338 (RTV )

Near Hillcrest Ct, Conneaut, OH 44030
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Found error f5e1,lid lock fault it click 6 times won’t start washing replace new from truck stock ran calibration and auto test pass explain customer possible cause ,opt test ok ; used 1 W10838613 (LATCH 86.85) from stock"

Near Center Ridge Rd, Westlake, OH 44145
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2474QF7B Installed new part unit op tested good

Near Farley Dr, Mentor, OH 44060
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Found unit not cooling, comp and fans running, tapped system, at 35psi, needs comp and drierOfr 1606002487; ordrng 1 W10507884 (COMP KIT)"

Near OH-303, Streetsboro, OH 44241
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG515S0EB Installed new part unit op tested good

Near Eaglesmere Ave, Cleveland, OH 44110
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Installed new part unit op tested good

Near E 66th St, Cleveland, OH 44103
Jeff M.

Jeff M.

RANGE KITCHENAID KSGG700ESS The unit is a gas oven I tested each key and all the functions the unit has op tested good

Near Euclid Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZD00 The evap fan failed installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Joseph St, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL GHW9250MT2 The unit went off balance and the clothes where wet she was washing a heavy load. The unit tested good explain to her that this can occasionally happen due to the importance of a balance the load with a wash machine and high-speed spin

Near St James Dr, Mentor, OH 44060
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL MZD2766GEB "Found evap frozen, heater and bimetal good, needs adaptive defrost control, per marcone nlaCust to replace; ordrng 1 61003990 (ADC NLA5499), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Breezy Acres Dr, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced led control bd. Tightened door handle on freezer door and lowered front leveling legs.

Near W Jackson St, Painesville, OH 44077
Corina B.

Corina B.

WASHER MAYTAG MVWB980BW0 "CC that the unit goes into ul. Found oil leaking. Basket comes out. will need bearing, rps sensor, rotor and stator. Called SM to order parts. ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"

Near Churchill Blvd, University Heights, OH 44118
Arthur V.

Arthur V.

DRYER WHIRLPOOL LER3624EQ1 Found thermal cut off open. Changed thermal kit. Op test good ; used 1 279816 (CUTOFF) from stock

Near Taylor Rd, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFF302ESS01 Upon arrival unit working properly. Customer showed me pictures of inside fridge (see pic ) Conditions shown are of a door being open or a obstruction in the door. Advised cust. Re leveled unit using front legs. Unit op test good. Advised to make sure doors close completely. Turned on temp alarm for customer

Near Morning Star Dr, Roaming Shores, OH 44084
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDTA50SAHN0 Found unit needs a motor sump assy. Unit fills and drains wash motor never engages. Customer just purchased unit and wants it replaced not repaired. Does not want me to order parts which are 1-W11087376. Customer putchased at Lowes Hermitage PA Customer does not want repaired Unit was purchased on 8-30-18. But was not delivered until 10-2-18. Customer returning unit to Lowes in Hermitage. Customer would like Lowes to pick up and install a new one.

Near North Blvd, Andover, OH 44003
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHB2866PP3 "Installed i/m, cycled, op test ok"

Near Center Rd, Garrettsville, OH 44231
Robert A.

Robert A.

WASHER MAYTAG MVWC565FW1 "Cc not enough water, ran diognostics, no codes, ran recal cycle, ran deep water wash, watched unit, filled correct, op test ok"

Near Stroup Rd, Rootstown, OH 44272
Robert A.

Robert A.

DRYER GE GTD45EASJ2WS "Installed door switch, op test ok"

Near Marion Ave, Mogadore, OH 44260
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(motor fault) error code, found transmission seized, unit needs new transmission, customer does not want repair at this time ; ordrng 1 W11035747 (gearcase 242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Dayton Rd, Madison, OH 44057
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Checked cond fan, good, plugged in unit, fans and comp running, no out of the ordinary sound heard, op test okOfr 2500001943"

Near Nicholas Way, Kent, OH 44240
Dan H.

Dan H.

WASHER MAYTAG MHWC7500YW0 "Customer complaint that unit is not spinning clothes out, Ran drain and spin cycle with wet load, unit never entered high speed spin, found high speed stator out of range unit needs new motor ; ordrng 1 WPW10192987 (motor-drve)"

Near Commodore Cove W, Aurora, OH 44202
Dan H.

Dan H.

WASHER MAYTAG MHWE550WW01 "Customer complaint of f21 error code, confirmed, unit needs new drain pump ; ordrng 1 280187 (pump-water 155.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jackson Rd, Moreland Hills, OH 44022
Robert A.

Robert A.

WASHER MAYTAG MVWC565FW1 "Installed control, ran recal cycle, op test ok"

Near Pergl Rd, Solon, OH 44139
Robert A.

Robert A.

DRYER WHIRLPOOL WGD5600XW0 "Found idler pully making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER) from stock"

Near Mardale Ave, Bedford Heights, OH 44146
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL ED2LHAXMQ10 "Found no air flow to ff side, evap drain frozen, airways to ff frozen, cleared i e and airways, op test ok"

Near Woodbury Dr, Solon, OH 44139
Arthur V.

Arthur V.

RANGE GE JGB900SEF1SS "Replaced bake burner with ignitor. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near OH-46, Jefferson, OH 44047
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FFHS2311LBLA "Installed and cycled i/m, op test ok"

Near Munn Rd, Chagrin Falls, OH 44023
Brian B.

Brian B.

WASHER WHIRLPOOL WFW75HEFW0 "Installed new dispenser. Ran test cycle, op test ok. 8"

Near Delaware Ave, Lakewood, OH 44107
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "cust showed pop, sent pic. CC that the unit is not draining. Found the drain loop below the sink. Raised drain hose. Checked drain pump, clear. Optest ok"

Near Cedarview Dr, Beachwood, OH 44122
Macaulay G.

Macaulay G.

DRYER ROPER RED4516FW0 Unit not turning on in any cycle. Found open thermal fuse. Replaced from truck stock. All tested ok. Vent was clean.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Zona Ln, Parma, OH 44130
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW2 Unit was not functioning properly. Not washing or spinning correctly on any cycles. Ran load calibration. All tested ok. Put mitigation mat under washer.

Near Chesapeake Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

REFRIGERATOR GE GNE26GGDCBB Replaced drain tube and cleared drain. All tested ok.

Near Richland Dr, North Royalton, OH 44133
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7040DW0 "CC that f3e1 comes up. Ran diag f5e3 lid lock will not unlock, ran test 8. Check dc power to the lid lock and control 1v dc. Will need a new control called SM to order parts. ; ordrng 1 W10810403 (lid lock assy) and 1 W10812423 (cntrl-elec)"

Near Wandle Ave, Bedford, OH 44146
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE334GBS0 CC that the unit is not working. Found 120 volts going to the unit. Will need a new control. Called SM to order part. ; ordrng 1 W11120155 (CONTROL )

Near Thistle Ln, Novelty, OH 44072
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL KSRG22FKWH04 Found no issues. Operating properly. Put mitigation mat under refrigerator.

Near Tollis Pkwy, Broadview Heights, OH 44147
Paul P.

Paul P.

REFRIGERATOR MAYTAG MSF22D4XAW00 "Installed interface, tested operation. Refrigerator is operating properly."

Near Lanyard Dr, Parma, OH 44129
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDTE334DBL0 "CC that it’s leaks. Started the dishwasher found its leaking from the pump and motor. Will need a new pump and motor. Called Sm to order part ; ordrng 1 WPW10455261 (pump&motor 16040), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Riverwood Dr, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR GE GFE26GMHGES "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"

Near W Main St, Madison, OH 44057
Paul P.

Paul P.

DISHWASHER GE DDT595SGJ0WW Installed soap dispenser. Noticed the top console cover also needs replaced. Office to order console/cover. Set down mitigation mat.; ordrng 1 WD34X23197 (console cvr graphic)

Near Beech St, Berea, OH 44017
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE FDB1050REM4 "Customer complaint of clicking noise, found no power to unit, unable to test, advised customer that they need an electrician to correct power supply"

Near Franks Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

RANGE WHIRLPOOL MER6755AAS "Customer complaint that left front element isn’t working, confirmed , found broken wire at element, repaired wire, op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Thornapple Rd, Mayfield, OH 44143
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBRS19KTWH6 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Hanover Rd, Gates Mills, OH 44040
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LGHB2867PF7A Replaced user interface. Put mitigation mat under refrigerator.

Near Shelly Dr, Seven Hills, OH 44131
Brian M.

Brian M.

WALL OVEN COMBO GE SCB1001MSS01 "Installed listed parts OP TEST no good Found proper voltage going to boards but low voltage transformer not sending power Needs low voltage transformer Place on cancellation list ; ordrng 1 WB20X10021 (transformer power8541), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Auburn Rd, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDS30FXBL3 Control shorted and harness damaged. Needs replaced. Customer does not want to repair.

Near Josephine Dr, Independence, OH 44131
Macaulay G.

Macaulay G.

MICRO OVEN WHIRLPOOL WMH31017FS0 Replaced control. All tested ok.

Near Independence, OH 44131
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Installed listed parts OP TEST OK Customer also had complaint about no water Found water reservoir frozen solid and cracked Needs water reservoir ; ordrng 1 W11229977 (TANK ) and 1 WR02X10471 (connector union 5/16)

Near E Washington St, Chagrin Falls, OH 44022
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GSF26C4EXB02 Found leak at water line out of inlet valve. Cut line back to new. All tested ok. No leaks.

Near Settlers Passage, Brecksville, OH 44141
David R.

David R.

DISHWASHER MAYTAG MDB7749SBM3 Replaced console. Tested. Op test ok.

Near Stratford Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER MAYTAG MHW5500FW0 Replaced the UI. Ran a CO test. Started a normal. Optest ok.

Near Middlefield Rd, Cleveland Heights, OH 44106
Corina B.

Corina B.

WASHER AMANA NTC3500FW00 "CC that he unit is not draining. Ran a rinse and a spin, Unit drained. Optest ok."

Near Mayfield Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

MICRO OVEN WHIRLPOOL WMH31017HS2 CC that the side is dent. Found a dent on the side and back of cabinet. Will need new cabinet and wrap. Unit is not repairable. Took pics. Called SM. Called t/l TBor file # 7723218413

Near Walker Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

OTR MICROWAVE ELECTROLUX EI30BM60MSA Top deflector grill broken ordering new; ordrng 1 5304488464 (deflector)

Near Meadowbrook Dr, Lorain, OH 44053
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed water tube, op test ok"

Near Sugarbush Glen, Chardon, OH 44024
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDF540PADM2 Dishwasher was fixed by customer.

Near Superior Ave, Cleveland, OH 44114
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Evacuated Freon Installed dryer and evap Ran a 28 inch vac for 20 min Filled unit with 4.9 oz of Freon Even frost pattern returned to evap before reinstalling evap cover OP TEST OK

Near Katey Rose Ln, Euclid, OH 44143
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ Dishwasher was installed incorrectly. I re-position the dishwasher level it appropriately unit tested good

Near Harbor Ridge Ln, Fairport Harbor, OH 44077
Brian M.

Brian M.

WASHER KENMORE 110.499626 Cc of clothes not sticking to walls after cycle Ran a test cycle with wash clothes Ran normal OP TEST OK Advised customer that the unit does a low speed tumble to get clothes off of wall and they fall to middle and should be damp not soaking wet

Near Joyce Rd, Mayfield, OH 44143
Brian M.

Brian M.

REFRIGERATOR KENMORE 106.415638 Installed icemaker ran test harvest OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Ridgeway Dr, Aurora, OH 44202

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