We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Middleburg Heights, OH 44130
Bill
Job Details: 03/28/2024
"Tapped into system, pressurized to 150 psi of nitrogen, bubble tested the evaporators, condenser, filter dryer and compressor lines. No leaks found, let pressure stand for 20 min, no drop in pressure. Changed out filter dryer and compressor, used lokring. Vac system to 30 vac for 20 min, recharged system with 1.9 oz of r 600. Monitored evaporators for frost pattern, pattern formed. Opt test good, advised customer to give it 24 hours to come to temps."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Eastlake, OH 44095
Joe O
Job Details: 03/28/2024
Cc: right front burner not ignitingFound weak ignition on front right burner. Igniter not seated properly. Reseated. Op test ok
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/28/2024
CC that there is a rattle. Confirmed. Found the shield touching the blower housing. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Independence, OH 44131
Manny
Job Details: 03/28/2024
"Cc unit leaking and have what looks like water splashing underneath, verified and the marks are oil splashes, tilted back and gearcase leaking oil, unit needs gearcase and drive components. Customer will not proceed at this time will try to get unit replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W10754158 (motor stator(under 10 yrs warranty )) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor(under 10 yrs warranty)) and 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cleveland, OH 44113
Manny
Job Details: 03/28/2024
"Cc unit not making ice, verified and frost on the back on the ice box, and fill tube heater open, ordering return and supply gaskets and fill tube heater.; ordrng 1 W11087201 (heater) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Cleveland, OH 44102
Manny
Job Details: 03/28/2024
"Replaced rails and fan, warned customer that the door slides really smooth and if no paying attention it can hot someones legs when opening, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Cleveland, OH 44111
Manny
Job Details: 03/28/2024
"Cc unit not cooling in ff, verified and fuse open and heater out of range unit needs harness and heater; ordrng 1 W11577969 (Harness) and 1 W11199204 (diffuser) and 1 W11579349 (Heater)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Lakewood, OH 44107
Manny
Job Details: 03/28/2024
"Cc unit not cooling in ff, verified and evap frosted, ran diagnostic and defrost sensor open and heater not coming on, unit will need defrost heater assembly.; ordrng 1 W11650661 (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ11
Near Avon Lake, OH 44012
Manny
Job Details: 03/28/2024
"Replace damper and heater, advise customer to allow up to 48 hours for temps to equalize, op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Middleburg Heights, OH 44130
Manny
Job Details: 03/28/2024
"Cc unit not working, verified latch not working, replaced with pre Id, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Streetsboro, OH 44241
Corina B
Job Details: 03/28/2024
"Replaced the door, harness, leds. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Aurora, OH 44202
Corina B
Job Details: 03/28/2024
Replaced the control. Ran a calibration. Started a quick cycle. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Solon, OH 44139
Corina B
Job Details: 03/28/2024
CC that the unit is not washing the dishes. Confirmed. F7e1 wash motor not running. Ran diag pump and motor not running. Will need a new pump and motor; ordrng 1 W11416362 (Pump and motor)
We serviced a
GE WALL OVEN
Model JKP36G004BG
Near Moreland Hills, OH 44022
Corina B
Job Details: 03/28/2024
"CC that the broil shorted out. When using the bake burned the food. Will need a new broil and a thermocouple. Part is nla. ; ordrng 1 WB44X173 (Broil) and 1 WB24X176 (Thermocouple) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Pepper Pike, OH 44124
Corina B
Job Details: 03/28/2024
CC that the unit is not working. Confirmed. Found no water coming out of the hot. Water Spigot is turned on. Will need a plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/28/2024
CC that the ff section is not cold. Confirmed. 55* fz 10. Control set at 35*. Good frost pattern on the evaporator. Will need a main control and ui. ; ordrng 1 W11399844 (Control) and 1 W11284720 (Ui)
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXRE01
Near Gates Mills, OH 44040
Corina B
Job Details: 03/28/2024
Replaced Icemaker and heater. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Sheffield, OH 44054
David R
Job Details: 03/28/2024
"Replaced damper, tested in diagnostics. Good. All test Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Avon, OH 44011
David R
Job Details: 03/28/2024
"Cc LF code. Followed tech sheet, all valves in range of where they should be, says to replace main control. F8E1, F2E1. Also found squealing lbc/squeak in agitate and spin, gearcase started to go. Quoting for control and valves; ordrng 1 W11611438 (Main Control) and 1 W11165546 (Valves), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Olmsted, OH 44070
David R
Job Details: 03/28/2024
"Replaced rails, stoppers, adjusters good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44035
David R
Job Details: 03/28/2024
"Replaced main control, went SP W11710100 with customer about continuous spin, new control board has updated software but customer will still need to hook unit up to WiFi for any future over the air software updates. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Grafton, OH 44044
David R
Job Details: 03/28/2024
"Cc unit locked, washed rugs in. F9E1. All the backing of the rugs came off. Was able to get all the debris out. Tested. Unit is running properly now. Advised to now put those rugs in or types of rugs with that backing, customer will be charged if happens again. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Grafton, OH 44044
David R
Job Details: 03/28/2024
"Replaced wash pump motor, spray arm, control. Ran diagnostics, good. All components test good and working. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Willowick, OH 44095
Jason N
Job Details: 03/28/2024
"Cc unit shaking violently and making noiseRan diagnostics, no codes stored. Ran test cycle, all functions passed, no abnormal vibration or noise. Ran test cycle w/towel load. Unit sensed, filled and agitated. Advised customer on water level expectations for unit. Switched to drain and spin cycle, unit spun out and drained, minimal vibration. Advised customer some vibration is expected with unit, but if vibration is aggressive or noisy, check load distribution in tub, may need to redistribute and restart spin cycle. Unit is working as designed."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Willowick, OH 44095
Jason N
Job Details: 03/28/2024
"Cc unit not spinning and draining Ran diagnostics, found code f8e1 low/no fill. Found drain hose connected to an extension hose and running along floor, draining into floor drain. Secured drain hose along wall with loop. Cleared codes and ran test cycle. All functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/28/2024
Cc top pops off of agitator Customer stated the top of the agitator keeps popping off during the wash cycle. Replaced agitator using customer supplied pre id parts. Snapped cap back on. Cap does not seem loose. Advised customer to monitor. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Mentor, OH 44060
Jason N
Job Details: 03/28/2024
"Cc oven does not workRan bake test, no spark at ignitor. Ran broil test, again, no spark at ignitor. Checked power into DSI board on bake and broil cycles, board receiving 117v. Unit will need DSI board replaced. ; ordrng 1 W11162730 (Module-spk)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Geneva, OH 44041
Jason N
Job Details: 03/28/2024
"Cc unit lid will not lock Ran cycle test, lid lock continually trying to lock, latch unable to find lock position. Unit will need latch replaced. Quoted customer repair cost. Replaced latch using truck stock. Ran test wash cycle, unit locked lid, sensed and advanced to fill. Op test good. ; ordrng 1 W11513248 (Latch)"
We serviced a
FRIGIDAIRE RANGE
Model FEF368GSD
Near Ashtabula, OH 44004
Jason N
Job Details: 03/28/2024
Installed both left side infinite switches. Tested all burners for proper operation. All tested good. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby, OH 44094
Joe O
Job Details: 03/28/2024
Installed led kit. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Joe O
Job Details: 03/28/2024
Cc: loud noise after roughly 10 mins runningRan test cycle(timed dry high heat). Found after blower wheel heats up it exposes a crack. Needs blower wheel and motor; ordrng 1 WP697772 (blower wheel) and 1 W11448775 (Motor)
We serviced a
KITCHENAID COOK TOP
Model KCED600GSS01
Near Chesterland, OH 44026
Joe O
Job Details: 03/28/2024
"Cc: right front burner not workingFound burner open. Needs right front burner. ; ordrng 1 W11171119 (elmnt-surf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44143
Joe O
Job Details: 03/28/2024
"Installed harness, and pump cover. Ran auto test. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HPY
Near Cleveland Heights, OH 44106
Joe O
Job Details: 03/28/2024
Installed filter housing. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS2
Near Shaker Heights, OH 44120
Joe O
Job Details: 03/28/2024
Installed panel. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Bill
Job Details: 03/27/2024
"Found leak on left side, mirrored to the right side leak. Sealed leak, waited for caulking to set, tested no leaks detected. Advised customer to monitor."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Solon, OH 44139
Bill
Job Details: 03/27/2024
"Installed knob and timer, tested opt test good. Advised customer to always turn the knob clockwise."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Bedford, OH 44146
Bill
Job Details: 03/27/2024
"Cc not advancing through cycles, confirmed cc. Found drain line laying across the ground to the drain, rerouted hose to utility sink. Tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Maple Heights, OH 44137
Jason N
Job Details: 03/27/2024
"Cc unit not getting hot Customer states unit stopped heating and the timer does not work. Checked power into unit, found missing L1 or L2. Unit is fed by a fuse box above. Checked fuses, found a blown 30A fuse. Advised customer they will need to replace fuse for unit to operate correctly. Also advised customer to replace vent tube. Vent tube is black plastic, which i conveyed to customer is a potential fire hazard, recommended semi- rigid metal vent tube."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lorain, OH 44053
David R
Job Details: 03/27/2024
"Cc unit not cooling, SxS, cooling somewhat on FZ side, customer just moved in about a month ago. Found that unit not defrosting. Back FZ wall all frosted over. Chee we cling first to make sure control sending correct voltage to heater, in diagnostics. Control sending sending 120vAc to heater circuit. From diagnostics, open fuse and shorted heater. Will need heater, harness, fuse; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor) and 1 WPW10495967 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44111
Jason N
Job Details: 03/27/2024
"Cc unit leaking Customer states she had a plumber come out to check for leaks on her plumbing. They documented they could not find a leak. Found a puddle already forming behind unit, hot valve on wall has a slow drip. Ran washer on max fill for 10 minutes, no leaks found on unit. Also noticed water around customers water main pipe to hot water tank as well as water present under her baseboards. Snapped pics. Could not duplicate leaks from unit, advised customer to call back the plumber."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/27/2024
Cc unit leaking from the rear Customer stated their plumber advised them the unit is leaking from the rear when running a cycle. Pulled unit and ran wash cycle. Observed unit. No leaks found after 25 minutes. Could not duplicate leak concern at this time. Reinstalled unit. Op test good.
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Cleveland, OH 44120
Jason N
Job Details: 03/27/2024
"Installed timer. Ran test cycle, timer advancing. Op test good."
We serviced a
GE DRYER
Model PFD95GSPT1DS
Near Jefferson, OH 44047
Dan H
Job Details: 03/27/2024
"Customer complaint that control lock is on and will not shut off, turned control lock off, op test good"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Dan H
Job Details: 03/27/2024
"Installed new wash plate and bolt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montville, OH 44064
Dan H
Job Details: 03/27/2024
"Customer complaint of bad smell, fresh food section temperature at 39 degrees, freezer section temperature at-13 degrees, smell is open citrus in fresh food section , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chesterland, OH 44026
Dan H
Job Details: 03/27/2024
"Customer complaint that unit went off balance showed f0e5 error code, suspension is good, put wet load in basket, ran drain and spin cycle, unit completed spin cycle, unit did not go off balance, basket/tub movement is normal, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Wickliffe, OH 44092
Dan H
Job Details: 03/27/2024
"Customer complaint that unit is not cleaning top rack, placed glasses upright and ran test cycle, glasses filled, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan H
Job Details: 03/27/2024
"Customer complaint that unit is not making ice, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 WPW10300024 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Painesville, OH 44077
Dan H
Job Details: 03/27/2024
"Customer complaint that unit is not cooling, freezer section temperature at 4 degrees, fresh food section temperature at 57 degrees, found evaporator fan not running, found evaporator drain tube clogged causing ice to push air channel up in evaporator fan, cleaner, fan is running, op test good"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Valley View, OH 44125
Bill
Job Details: 03/27/2024
"Cc noise, confirmed cc. Installed a dryer repair kit from truck stock, tested opt test good; used 1 4392065 (Dryer repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44103
Jason N
Job Details: 03/27/2024
"Cc unit not cooling in both sections Customer states they just recently installed unit, has not cooled since install. Unit is cool at this time, customer has no product in unit. Compressor is running. Ran diagnostics, all thermistors reported as passed. Pulled evaporator cover to check frost pattern, heavy frost on first 2 coils only. Possible inefficient compressor or undercharge from factory. Ordering compressor and will recharge system on return. ; ordrng 1 W11635510 (Compressor) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560sehz01
Near Euclid, OH 44123
Corina B
Job Details: 03/27/2024
CC that someone cut the waterlines and the freezer handle is loose. Confirmed. Used johnguest fittings on the waterlines. Tightened the handle. Tested. Opt test ok.
We serviced a
MAYTAG WASHER
Model mvwc555dw0
Near Madison, OH 44057
Dan H
Job Details: 03/27/2024
"Customer complaint of loud noise, confirmed, found wash plate stripped, gearcase shaft is also worn out, unit needs new washplate and gearcase, customer does not want repair at this time; ordrng 1 W10902814 (Washplate) and 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Euclid, OH 44123
Jason N
Job Details: 03/27/2024
"Cc unit not cooling in ff sectionFound unit evaporator starting to frost over. Ran diagnostic, all thermistors reported as passed. Ran force defrost, heater turned on. Installed main control. Ran force defrost, heater turned on. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Brecksville, OH 44141
Manny
Job Details: 03/27/2024
"Cc unit not draining, and keeps water inside after cycle finish even after running drain and spin, verified and f0e1 for load during clean cycle, cleared code ran diagnostic cycle, and finished but water in the basket, ordering pressure sensor.; ordrng 1 W11316246 (switch-wl) and 1 W11456953 (Hose)"
We serviced a
MAYTAG DISHWASHER
Model MDBH949AWW1
Near Cleveland, OH 44128
Manny
Job Details: 03/27/2024
"Cc unit u it wont do anything, verified and unit is dead, removed terminal block cover and 120vac present but not on control ui has corrosion, unit needs control and UI, customer will not proceed.; ordrng 1 W10810347 (panel-cntl) and 1 WPW10285180 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Cleveland, OH 44128
Bill
Job Details: 03/27/2024
"Cc power brown out, confirmed cc via video. Lights would dim and power chime would play. Ordered control and Ui, office to follow up as parts where out of stock. checked frost pattern, frost pattern was good. Advised customer to have outlet checked by electrician to be safe.; ordrng 1 W11642015 (Ui) and 1 W11548534 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXY
Near Cleveland, OH 44128
Bill
Job Details: 03/27/2024
"Cc not dispensing ice, confirmed cc. Tested voltage at the dispenser motor, had not voltage. Tested out going voltage at the control board 120 dc present when button pressed. Found broken wire at door hinge. Repaired wire, tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44120
Manny
Job Details: 03/27/2024
"cc unit not spinning, verified and drain hose on the floor, elevated and good, advise customer that hose needs to be elevated, theres no stand pipe and the sink is too far and clogged up, after leaving basement customer asked if I had something for her to tie the hose, gave her some zip ties. Opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BSS01
Near Solon, OH 44139
Corina B
Job Details: 03/27/2024
"F6e8 lost communication with the manager. F6e0 Oven user interface lost communication. Checked the power at the p1-7 to p1-8 12vac. Will need the new ui. Cust does not want to repair at this time; ordrng 1 W10570025 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Oberlin, OH 44074
David R
Job Details: 03/27/2024
"Cc noise. Found no random noises. I did find the ice maker turned on with no water hook up. Turned off. Could have been the sound the customer is hearing, went through diagnostics. All functions good, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Wellington, OH 44090
David R
Job Details: 03/27/2024
"Cc of error code popping up after wash. Sense/Lid and Wash/Rinse lights on, looks like F8E6 error. Cleared code. Going through tech sheet, Water Hazard. Fault is when water in tub and lid left open longer than 10 mins. Check water pressure hose, valves, drain hose. Blew through pressure hose, slight resistance, maybe something got a little caught at the end, blew out. Hot and Cold Valves are good. Drain hose at good height. Lid switch is locking correctly. Ran multiple test modes, no more errors popping up. Ran a drain and spin. When all the way through with no codes. Good. Op Test Ok."
We serviced a
GE DRYER
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details: 03/27/2024
"Cc unit dryer not starting. Maintenance replaced door switch, no good. Found fuses in the back behind drum are open. Will need fuses; ordrng 1 WE4M529 (Thermostat) and 1 WE04X29059 (Thermostat fix) and 1 WE4M528 (Safety thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Olmsted Township, OH 44138
David R
Job Details: 03/27/2024
"CC of residue left on clothes. Customer had a cycle going when arriving, 5 mins left in spin mode. Went over soap/fabric softener usage. Water levels of different cycles, deep fill water level, extra rinse and soil options that can be added. Went over using the Clean Washer Cycle, can clean any build up debris left over. Needs to be done once a month atleast depending on washer usage. Went over the Extra Power Button. Went to diagnostics, overload ever code stored. Cleared. All functions and components test good. Reset unit. Good. Started a Bulky Cycle with no load to show customer the water level. Unit is working as it should. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44105
Manny
Job Details: 03/27/2024
"Cc unit not completing the cycles, verified and drain hose on the floor, ran test unit working as designed, advise customer to keep hose on since or have a stand pipe, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Avon Lake, OH 44012
Manny
Job Details: 03/27/2024
"Replaced control and suspension, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU948PWKQ1
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/27/2024
Replace fuse. Tested unit. Working properly. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/27/2024
"Cc unit still stopping after starting a cycleCustomer has video of unit stopping in cycle. Unit is displaying f0e7 for load detected while in clean cycle. Found service pointer W11564098 for this issue. Unit will need software update. Customer has Maytag app on phone but does not use it. Connected unit to WiFi via app. Unit downloaded software update. Ran calibration per pointer. Ran test cycle, all functions passed. Advised customer to monitor. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Seven Hills, OH 44131
Marie V
Job Details: 03/27/2024
"Cc that unit is not agitating the clothes. Ran diag found error code f0e3. Started unit. Unit agitating properly. Showed cust. Explained if running bigger loads wants to use bulky items, also add agitator bor better washing. Leveled Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0LZ3
Near Parma, OH 44134
Marie V
Job Details: 03/27/2024
Cc that the unit oven is not reaching 350*. Stared unit. Unit preheated to 350*. Couldnt duplicate issue. Advice cust to monitor. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Avon, OH 44011
Manny
Job Details: 03/27/2024
"Cc that unit just makes noise and that the softerner cap keeps coming off, verified and agitator screw was loose causing the dispenser to come off, and unit in a drain cycle, cleared cycle and ran diagnostic no codes, ran test cycle unit working as designed, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brook Park, OH 44142
Manny
Job Details: 03/27/2024
"Replaced all parts ordered,ran test cycle opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Kent, OH 44240
Corina B
Job Details: 03/27/2024
"CC that the unit trips the breaker on a self clean. Ran diag no error codes. Checked the outlet properly polarized. On a 20 amp breaker. Started a self clean with the kill a watt .14 amps. Let it run for 45 minutes. The microwave is on the same circuit as the oven. Advised Cust the unit needs to be on its own dedicated circuit. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Kent, OH 44240
Corina B
Job Details: 03/27/2024
CC that the unit is not making ice. Confirmed. Ran diag cycled the ice maker. Cycled and filled. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mogadore, OH 44260
Corina B
Job Details: 03/27/2024
CC that the unit keeps spinning in a rinse and spin. Ran diag no error codes. Started a quick cycle with clothes. The fabric softener is not being used. Advised Cust this is normal for the unit to spray the clothes and drain several times. Have to use the fabric softener to fill the unit up. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Atwater, OH 44201
Corina B
Job Details: 03/27/2024
CC that there is a 1 on the console. Confirmed. Found the ui lifting and not responding. Will need a new ui and console. ; ordrng 1 W11660284 (Console) and 1 W11632709 (Ui)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Garrettsville, OH 44231
Corina B
Job Details: 03/27/2024
CC that the unit shut off at the end of the cycle. Confirmed. Found the black wire on the terminal block not connected. Attached the wire. Ran a test. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEW00
Near Newbury Township, OH 44065
Corina B
Job Details: 03/27/2024
CC that there is a chemical smell was gone for several weeks. Fz 0 ff 37. Advised Cust the smells could be from food being left inside the refrigerator rotting. Opt test ok. Advised Cust to Use charcoal or baking soda to take the smell away.
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Avon Lake, OH 44012
David R
Job Details: 03/27/2024
"Cc unit not heating. Customer bought thermal fuse and heater off Amazon. Found open heater, coils broken. Replaced heater customer had. Tested. Heating and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Avon, OH 44011
David R
Job Details: 03/27/2024
"New pump motor replaced and good. Ran diagnostic, not draining. Found kitchen remodeled. With garage disposal, the knock out for dishwasher hose was never taking out. Removed knock out plug. That couldve been causing the leaking issue most likely. Ran unit, good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44109
Marie V
Job Details: 03/27/2024
"Cc that ht unit is making a noise when is spinning. Ran diag, no codes, ran auto test hears a noise when spinning. Coming from belt. Replace from T/S. Tested unit. All good. Calibrated. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44135
Marie V
Job Details: 03/27/2024
"Cc that dispenser is not working. Confirmed, found ice was clogged up. Cleared all out and tested dispenser. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Fairview Park, OH 44126
Marie V
Job Details: 03/27/2024
Cc that heard a loud noise and oven stopped working. Confirmed found element with a hole in it. Will need new; ordrng 1 W11095934 (Element) and 1 W11662148 (Bake element top and bottom)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Rocky River, OH 44116
Marie V
Job Details: 03/27/2024
Cc that control is not working properly. Confirmed. Control panel does not woks. Will need new. ; ordrng 1 W11159621 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Westlake, OH 44145
Marie V
Job Details: 03/27/2024
"Replace thermostat, tested unit, heating up. Recommend cust to replace foil vent is restricting air flow. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Jason N
Job Details: 03/27/2024
"Cc water dispense not working properly Found housing door had come off housing. Reinstalled door, installed filter. Water dispense very slow. Removed filter, water dispense pressure good. Unit will need filter housing replaced to restore filtered dispense pressure. ; ordrng 1 W10862461 (Housing)"
We serviced a
GE WALL OVEN
Model JTP56B0W1BB
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/27/2024
"Cc upper door not closing properlyConfirmed upper left door hinge is bent/coming apart. Found on parts breakdown, both hinges, left (WB14T10010) and right (WB14T10009) are discontinued. Advised customer we are unable to repair."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD1831UW0A
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/27/2024
"Cc unit not workingCustomer stated they had water issues in the building recently and the dishwasher does not start now. Found unit displaying .1 fault, which looks possibly like its the i1 fault on the techsheet for water fill error. Unit will not respond, cancel, or start buttons will only beep. Power cycled unit from breaker. Unit reset and entered standby mode. Pressed cycle start, unit filled and started washing. Pressed cancel, unit drained and entered standby. Unit op test good."
We serviced a
KENMORE DRYER
Model 11084821300
Near Pepper Pike, OH 44124
Bill
Job Details: 03/27/2024
"Changed heating element, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Madison, OH 44057
Dan H
Job Details: 03/26/2024
"Customer complaint that unit is leaking, confirmed, found unit leaking from elbow hose, found drain pump not working, unit needs new drain pump and elbow hose, customer does not want repair; ordrng 1 WD19X25461 (Drain pump) and 1 WD24X33918 (Elbow hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near Mayfield Heights, OH 44124
Corina B
Job Details: 03/26/2024
"CC that there is no water coming out of the dispenser. Confirmed. Removed the filter, water leaking from the housing. Will need a new housing. Customer does not want to repair ; ordrng 1 W11162041 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYWH02
Near Cleveland, OH 44103
Jason N
Job Details: 03/26/2024
"Cc freezer door not closing properly Confirmed door not closing tight to cabinet, found rail mount screw on left side coming out of rail, rail hitting screw head on the way back. Used loctite and threaded back in tight, also used on right side screw to prevent from backing out as well. Freezer door closing up all the way. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Shaker Heights, OH 44120
Joe O
Job Details: 03/26/2024
"Cc: not workingFound error code f2e1(stuck key). Selected cycle, started. Unit filling, washing, canceled cycle. Unit draining. Ran auto test and calibration. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Brook Park, OH 44142
Manny
Job Details: 03/26/2024
"Cc unit not heating, verified and took apart, and everything checks out, spoke to BJ and he suggested disconnecting gas line and crack open valve, did that and no pressure even after turning valve on all the way, advise customer to have a plumber or gas company look at the gas supply. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6500MW1
Near Brecksville, OH 44141
Bill
Job Details: 03/26/2024
"Cc not spinning out, confirmed cc. Found error code f8e1 long fill, unit never advanced cycles. Drain hose was laying across the ground with no elevation. Moved unit and repositioned drain line with proper elevation. Tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Grafton, OH 44044
David R
Job Details: 03/26/2024
"Cc unit flashing on sensing, also mentioned he reset and went into diagnostics and recalibrated unit. Ao no stored error codes. Ran through diagnostics and all components working. Shifter from t/s just incase malfunctioning. Put on a normal cycle and advancing back Sensing mode into Wash mode. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44124
Corina B
Job Details: 03/26/2024
CC that the unit does not turn on. Confirmed. Found the knob broken. Will need a new knob. Cust can install part. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near East Cleveland, OH 44112
Corina B
Job Details: 03/26/2024
"CC that the unit is leaking and the ui is broken off. Confirmed. Found the standpipe, leaking. Will need a plumber. Will need a new knob. Cust can install part; ordrng 1 W10875909 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB01
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/26/2024
CC that the ice dispenser is not working. Confirmed. Found ice buildup on the bottom of the ice bin. Removed the ice build up. Opt test ok.