Service History 460 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYB02

Near Pepper Pike, OH 44124

Joe O

Job Details: 03/31/2021

Installed control. Unit is cooling. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model LGGF3043KFM

Near Rock Creek, OH 44084

Jeff M

Job Details: 03/31/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Lakewood, OH 44107

Jason N

Job Details: 03/31/2021

"Cc making a clicking noise Customer stated unit was making a clicking or ticking noise for the first few cycles, then it quit. Ran dryer op test, unit has excessive vibration. Pulled unit apart, found front motor mount clip had popped off. Reinstalled motor mount clip. Reran dryer op test, no abnormal noises or vibrations heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44108

Jason N

Job Details: 03/31/2021

"Cc unit not filling with water and not sensing Found unit drain hose laying on floor into basement drain. Advised customer drain hose must be elevated. Hooked up drain hose to wash tub next to sink. Customer started wash cycle. Unit filled with water, sensed and advanced to wash. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Chardon, OH 44024

Brian M

Job Details: 03/31/2021

Cc Unot not draining Found drain cutting in and out Replaced pump Installed drain pump

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Pepper Pike, OH 44124

Joe O

Job Details: 03/31/2021

Replaced control. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Elyria, OH 44035

Gabriel P

Job Details: 03/31/2021

"Amp on compressor was 11,7 to high and is turning off will not start ordering parts needed ; ordrng 1 W11092625 (Compressor) and 1 W10843121 (Filter) and 1 W10836706 (Evaporator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Brook Park, OH 44142

David R

Job Details: 03/31/2021

"Cc unit leaked a couple of drops coming from float switch. Had a bowl under to catch water. Gasket checks good. Tightened bracket float switch connects to. Ran dishwasher. Watched. Ran 30 mins, no leaks at all. Adjusted feet up a little. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJBL0

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/31/2021

Installed links. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Corina B

Job Details: 03/31/2021

"Unplugged 25 psi equal plugged in low 10 vacuum high 125 psi freezer 70 ff 55. Used nitrogen found it leaking at a connection in the evap . Fixed connection Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Elyria, OH 44035

Gabriel P

Job Details: 03/30/2021

Heating element was replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVB01

Near Fairview Park, OH 44126

Marie V

Job Details: 03/30/2021

"Cc thats the unit isnt cooling one day and the next day it will cool again and you can hear a clicking noise. Took temp found 66* on fresh food section and 63 on freezer. Evap fan is running no frost pattern and condenser fan is also running but no the compressor, clicking noise is coming from start device. Replaced start from Surplus. Evap started to get frost all over. Op test ok.; used 1 WPW10197428 (Start device) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near South Euclid, OH 44121

Jason N

Job Details: 03/30/2021

"Cc unit front grille plate cracked, needs replacedInstalled front grille using customer supplied pre Id parts. Leveled unit to reduce door swing out. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Amherst, OH 44001

Gabriel P

Job Details: 03/30/2021

Found unit not draining use shot vac emptying water and took drain pump apart found filter drain pump cover shattered into pieces ordering ; ordrng 1 WPW10215093 (Filter drain pump) and 1 W10919003 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Parma, OH 44129

Marie V

Job Details: 03/30/2021

Took POP.Cc that the unit is missing a leg. Put part in. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW1

Near Berea, OH 44017

Marie V

Job Details: 03/30/2021

"Cc that is the same noise as last time and same part. Ran diag F7E6 motor fault F0E2 over suds. Ran auto test everything worked good but found hub stripped also shaft is stripped too will need gear case as well. Cust does not want gearcase but the hub replaced, advic cust that we cannot warranty the hub because it needs gear case cust said go ahead with repair. Replaced hub from T/S. Op test ok; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Parma, OH 44134

Marie V

Job Details: 03/30/2021

"Cc that the unit makes a clunk noise when is washing. Ran diag found error code F0E5 off balance load. Ran auto test no unusual noises. Cust said that is when is washing, started a normal cycle, no unusual noises, added some clothes to the unit. No unusual noises. Advice cust to monitor unit, or take a video of the sound. But the noises that I heard are normal. Working as designed"

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 03/30/2021

"Cc that the unit takes up to 3times to dry. Turned unit on it started heating right away. Check outside vent it was of place , when arranging vent a bunch of lint came out . Unit will need to be cleared out, lots of lint has been going back to unit. Cust called Lowes to get a dispatch because the have a 3 year extended warranty. The waiting time is long so cust will pay SC and call Lowes tomorrow for a dispatch. Cleared out lint from dryer. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Berea, OH 44017

Marie V

Job Details: 03/30/2021

"Cc that something is making a noise. Plugged unit in drain pump started going , canceled. Ran error codes. F0E5 off balance load detected. Ran auto test everything works good. Explain cust not to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Check pressure hose is clear. Calibrated unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Cleveland, OH 44115

Corina B

Job Details: 03/30/2021

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Oberlin, OH 44074

David R

Job Details: 03/30/2021

"Replaced gasket, good. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Columbia Station, OH 44028

David R

Job Details: 03/30/2021

"Replaced parts. Tested, ran diagnostics, good. Ran a calibration, good. Ran a regular drain/spin cycle, good, no noise. Op test ok"

We serviced a

MAYTAG COMPACTOR

Model MTUC7000AWS2

Near Strongsville, OH 44149

David R

Job Details: 03/30/2021

"Cc of not compacting and noise. Tested switches, unit is compacting correctly. Took off bottom plate to check chains, gear splines are slipping on motor. Ordering gear drive. Schedule as 2 count; ordrng 1 882699 (Gear drive), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM384ESS2

Near Strongsville, OH 44149

David R

Job Details: 03/30/2021

"Cc unit not working, not cleaning. Has see through glass on front panel. Started normal cycle. Water entered, pump motor just humming, not moving water around, arms not moving. Went into diagnostics F7E1, no heat error code. Nothing about motor. Went through tech sheet tested. Bad motor, getting voltage from control. *** have to pull unit out to change motor ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES0

Near North Royalton, OH 44133

David R

Job Details: 03/30/2021

"Replaced part. Had customer test, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Strongsville, OH 44136

David R

Job Details: 03/30/2021

Replaced parts. Tested in diagnostics and Icemaker called for water. Good. Give time for unit to cool back to normal temps and then Icemaker to make ice. Give 24-48 hrs for full bin

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/30/2021

"Cc unit making squealing noisePulled unit apart, found belt idler pulley seized up. Replaced using truck stock part. Ran dryer op test, no abnormal noises heard. Op test good. ; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Strongsville, OH 44136

David R

Job Details: 03/30/2021

"Cc no water getting into Icemaker, he has used a hair dryer to throw out and sometimes will go back to working. Went to tech sheet for Icemaker. Checked wires down at hinge, getting 120 with door switch closed coming from control. Checked resistance for heater, out of spec per tech sheet. Says will need FC door. Gave estimate to customer. Customer calling whirlpool. Customer paid SVC, do not order parts.; ordrng 1 LW11026427 (Door black), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TS0

Near Conneaut, OH 44030

Jeff M

Job Details: 03/30/2021

Unit is not cooling its room temperature inside the freezer. the fans are running theres no frost pattern theres no heat transfer the compressor is on needs an evaporator estimate only; ordrng 1 Ship and 1 5303918274 (Evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Chesterland, OH 44026

Brian M

Job Details: 03/30/2021

"Customer complaint unit not cooling found ice ball on cap Tube on evaporator unit is not cooling compressor is running hot sealed system leak will need compressor evaporator and filter die dryer; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Chardon, OH 44024

Brian M

Job Details: 03/30/2021

Install be control and left hand side door Op test ok Advised to give it 48 hours to produce ice

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Cleveland, OH 44124

Jason N

Job Details: 03/30/2021

"Cc unit not dispensing ice Unit under 24mo warranty. Customer pulled M/s tag off unit and applied to a sheet of paper. Customer stated she went on vacation, when she came back, the unit would not dispense ice. Found ice in ice bin clumped and melted down through the ice chute. Steamed ice clear to be able to remove ice bin. Emptied ice bin, ran manual harvest test. Harvest test good. Advised customer if not using ice regularly or going out of town for an extended period of time, empty ice bin and turn ice maker off. Customer also stated unit does not have a nameplate badge. Confirmed, advised I can order, not sure if covered under warranty. Customer can install herself. ; ordrng 1 WPW10214168 (Nameplate)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Madison, OH 44057

Jeff M

Job Details: 03/30/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, OH 44076

Joe O

Job Details: 03/30/2021

"Cc: ice bin full of water, leaking from behind ice makerFound ice maker fill tube not seated correctly. Reseated ice maker fill tube. Cycled ice maker. Found low water pressure to unit. Advised customer of the issues with low water pressure. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Maple Heights, OH 44137

Joe O

Job Details: 03/30/2021

"Cc: not spinning out the clothesFound error codes f9e1(long drain) f0e5(off balance). Ran auto test. Unit is not shifting. Found drain pump running, unit draining. Found bearings extremely loud. Needs gearcase and actuator. Customer does not want to repair at this time ; ordrng 1 W11454741 (Gear case) and 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near Moreland Hills, OH 44022

Joe O

Job Details: 03/30/2021

Replaced led modules. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Beachwood, OH 44122

Joe O

Job Details: 03/30/2021

"Installed water valves, and roller assembly. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25DIXHS00

Near Cleveland, OH 44128

Joe O

Job Details: 03/30/2021

"Installed bracket, paddles, and fitting. Tested. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Shaker Heights, OH 44122

Joe O

Job Details: 03/30/2021

Replaced drain pump. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Amherst, OH 44001

Gabriel P

Job Details: 03/30/2021

"Found latch broken also customer show me pop receipt unit was purchased 5/6/20 is still under one year warranty use latch from truck stock,opt test ok ; used 1 Wpw10569603 (Latch) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JMW2427DS01

Near Solon, OH 44139

Brian M

Job Details: 03/30/2021

Installed console OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Solon, OH 44139

Brian M

Job Details: 03/30/2021

Installed pump control and drain pump Ran test test OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Cleveland, OH 44115

Jeff M

Job Details: 03/30/2021

I found that the regulator solenoid has zero ohms should be roughly 210 ohms not sending a signal to the control board to ignite the broiler. Theyre fairly certain this machine is under warranty since its a vacant apartment and that this would be a contractor issue. They also think that this machine was already looked at by a previous technician but I have no notes on that.; ordrng 1 W10898290 (Regular) and 1 Ship

We serviced a

MAYTAG WASHER

Model WHWE200XW00

Near Euclid, OH 44132

Jeff M

Job Details: 03/30/2021

The water valves are filling very slowly needs a new set of valves; ordrng 1 WPW10212596 (Water valve) and 1 WPW10212598 (Water valve)

We serviced a

WHIRLPOOL MICROWAVE

Model WMC50522HZ0

Near Independence, OH 44131

Jeff M

Job Details: 03/30/2021

The door was stuck. I use a flat head screwdriver to assist opening the door. Something was just sticking. I was not able to duplicate the issue after I got the door unstuck. The service charge on this PVR was combined and applied to the dishwasher PVR

We serviced a

WHIRLPOOL DRYER

Model WED586DSWD

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

"CC that the unit is not working, Checked the terminal block, good. Checked the thermal fuse, open. Replaced the fuse from t/s. Checked outside vent. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pepper Pike, OH 44124

Jeff M

Job Details: 03/30/2021

Installed the new part op tested good. I pulled the icemaker out theres a big clump of ice in the icemaker. Remove the ice inspected the icemaker and appears to be fine

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Maple Heights, OH 44137

Jason N

Job Details: 03/30/2021

"Cc unit went off balance. Customer stated unit went off balance doing towels. Code came up on display, f8e4. Advised customer code f8e4 will appear when opening the lid while in cycle, means lid must be closed during soaking. Ran diagnostics, found code f1e2 for motor module over voltage. Ran auto test, all functions passed. Ran calibration. Ran drain and spin with 5 large wet towels( these were already in the unit). No abnormal vibration or offbalance issues. Finished cycle, no issues. Advised customer to ensure load is properly balanced at start of spin and drain cycle, may have to pause unit to redistribute load. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Cleveland, OH 44105

Jason N

Job Details: 03/30/2021

Cc unit lights blinking Customer stated it doesnt do it all the time. Found all lights working at this time. Replaced both ff LED modules and freezer LED module with customer supplied pre Is parts. All lights working. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Garfield Heights, OH 44125

Jason N

Job Details: 03/30/2021

Cc unit ff door not sealingReplaced gasket using customer supplied pre Id part. Heated gasket and stretched to make good seal. Found upper part of door gasket hanging too low to make magnet. Found door hinge washer for ff door on top hinge instead on lower hinge. Flipped washer to lower hinge. Door now sealing correctly on all sides. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KUDI02CRBS2

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/30/2021

Replaced drain hose. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Jason N

Job Details: 03/30/2021

"Installed control board. Ran wash test, unit functions are normal. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44127

Jason N

Job Details: 03/30/2021

"Cc unit not dispensing water. Verified water in to unit, good pressure up to filter head. No water from filter head. Found outlet water line kinked at filter head. Straightened water line. Tested water dispense, good water dispense. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Brecksville, OH 44141

Marie V

Job Details: 03/30/2021

Replaced freezer light. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

Replaced the door. Optest ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Highland Heights, OH 44143

Joe O

Job Details: 03/30/2021

Cc: not making iceFound ice maker lost home position. Replaced ice maker. Ran ice maker diagnostics cycle. Passed. Ran test 96(water fill test) then 97(ice maker fill test). Passed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Chardon, OH 44024

Jeff M

Job Details: 03/30/2021

The unit is freezing over on the fresh food evaporator. The unit will need a new evaporator cover and control board most of the time what happens is if the seals compromised too much humidity will get to the evaporator cause it to frost over. On the older models there was a software update to change the way the fans reacted turned on turned off and for the time that they turned on to change the way the machine defrosted. sensor was already replaced est only; ordrng 1 W11098695 (Evap seal) and 1 W11172798 (Control) and 1 Ship

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536BS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/30/2021

Cc piece under knob loose Found adhesive that holds Bezel in place is worn out Added super glue to bezel to hold in place OP Test Ok

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Lorain, OH 44052

Gabriel P

Job Details: 03/30/2021

Cc that washer will not work. Verified issue and found drain hose screwed into the drain pipe causing it not to have any ventilation and not advancing the cycles. Explained that they will need to fix the drain pipe for the unit to work properly. Also ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Aurora, OH 44202

Brian M

Job Details: 03/30/2021

Cc unit not cooling Found compressor extremely hot and cap tube has ice ball Needs seaLed system repair Compressor evap and drier ; ordrng 1 WPW10143759 (dryer) and 1 W11092625 (compressor) and 1 W10836706 (evaporator)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/30/2021

Customer showed pop took pic Cc unit showed lf error Found unit to be installed on a wood stand and drain hose is about even with drain port and is syphoning out when filling Advised customer on drain hose placement

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/30/2021

Cc unit not always starting Found knob pushed to far in Backed knob off just a little OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYW7

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

"CC that the unit is not heating. Ran diag 10-1- Dispenser Electrical Problem 7-1-No Heat. Ran a calibration heater did not turn on. Checked the fuse, good. Checked the control has 120 volts to the heater. Found the heater is open. Will need a new heater. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL COMPACTOR

Model GX900QPPS6

Near Brecksville, OH 44141

Marie V

Job Details: 03/30/2021

Replaced all parts. Tested unit. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Willoughby, OH 44094

Joe O

Job Details: 03/30/2021

"Cc: not drainingFound drain pump hit drain pan under unit and broke the harness and housing for drain pump. Needs harness and drain pump.Harness shows out of stock, office to reschedule; ordrng 1 W11399437 (Drain pump) and 1 W11405458 (Lower harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Sheffield, OH 44054

Gabriel P

Job Details: 03/30/2021

"Replace doors then steam gasket,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

CC leak in drain hose. Found hole in drainhose under sink. Replaced drain hoses. Ran cycle no leaking.

We serviced a

AMANA DRYER

Model NGD4655EW0

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

"CC that the unit is not heating. Checked the outside vent no airflow. Checked the exhaust at the dryer no airflow. Removed the blower housing found the blower wheel off. Reinstalled the blower wheel. Advised cust if it happens again will need the blower wheel. ; ordrng 1 WP694089 (Wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near North Olmsted, OH 44070

Corina B

Job Details: 03/30/2021

CC that there is a loud squealing noise. Found the idler pulley is seized. Will need a new pulley. ; ordrng 1 279640 (Pulley)

We serviced a

MAYTAG WASHER

Model MVWB965HW0

Near Chardon, OH 44024

Jeff M

Job Details: 03/30/2021

Installed the new part op tested good.. the lid is cracked ; ordrng 1 W11304319 (Lid)

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/30/2021

"Cc dryer making a squeaking sound. Verified and needs idler pulley. Ordering part and can not reschedule because part is out of stock. Office will need to reschedule.; ordrng 1 W10837240 (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Willoughby Hills, OH 44094

Jeff M

Job Details: 03/30/2021

I install the new part op tested failed. The sent a bad ui there was no packing paper there was no protective plastic on the face of the user interface. This is a return part that another person sent back to Macon that we have received. Reorder part ; ordrng 1 W10803367 (Ui)

We serviced a

WHIRLPOOL RANGE

Model GGG390LXS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/30/2021

"Cc middle valve will not shut off stays on valve was broken and twisted and bent told customer that wants valve breaks and start to leak it need to be replace there will be no way to shut it off cause is broken customer said we dont know whats we are doing he does not understand the purpose of valve being broken and not be able to shut off ; ordrng 1 WPW10298678 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

FRIGIDAIRE DRYER

Model FAQE7001LW0

Near North Olmsted, OH 44070

Corina B

Job Details: 03/30/2021

"Replaced the main control. Optest ng. Control is beeping and not working, reinstalled the old control. Started working normal. Called BJ will refund Cust the part and labor. Optest ok. ; ordrng 1 137070890NH (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Kent, OH 44240

Brian M

Job Details: 03/30/2021

Cc unit not heating or running Found thermal fuse open Replaced OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ08

Near Rootstown, OH 44272

Brian M

Job Details: 03/30/2021

Installed damper OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6R2FB5

Near Madison, OH 44057

Brian M

Job Details: 03/30/2021

"cc of no water being dispensed at door Found water lines to have sediment and deposits No water flow past filter Most likely have build up in fridge door lines Will need door and lines ; ordrng 1 241615175 (dsp door-frzr) and 1 240545308 (tank) and 2 240545201 (Elbow)s and 1 240434301 (housing), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT21S6ABH

Near Hiram, OH 44234

Brian M

Job Details: 03/30/2021

Cc unit doesnt seem as cold as it normally does Found ice in blend door area blocking air flow Removed ice OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Strongsville, OH 44136

David R

Job Details: 03/30/2021

Replaced part. Ran through diagnostics. Good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Bratenahl, OH 44108

Jason N

Job Details: 03/30/2021

"Cc unit water filter never installed.Customer stated there is a cap installed where the filter should be. Needs that removed and new filter installed. Removed bypass cap from filter housing, installed new water filter. Ran a gallon of water out of dispenser. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/30/2021

Cc that washer is leaking. Ran a bulky and deep water cycle which is where the customer says it leaks and found no leaks. Explained that if we dont duplicate the issue we can not do anything. Called whirlpool and spoke with Bruce and he said that we need to duplicate the issue or have a clear video of the washer leaking for us to do anything because without seeing the issue theres no way for us to fix the issue.

We serviced a

GE MICROWAVE

Model PEB1590DM1BB

Near Westlake, OH 44145

Gabriel P

Job Details: 03/30/2021

"Replace parts,and unit start working as design,opt test ok"

We serviced a

HOT POINT REFRIGERATOR

Model HSM25GFTCSA

Near Wellington, OH 44090

David R

Job Details: 03/30/2021

"Cc some items in FF froze, today everything is good. Looked at sensor in FF, test 9 ohms. Temp read 42*. Everything checks fine as of today. Changed temp from 5 to 4, warmer. Customer to monitor. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model n/a

Near Cleveland, OH 44143

Jason N

Job Details: 03/30/2021

"Cc unit mullion flipped not engaging into receiver Confirmed mullion will not flip correctly due to not hitting receiver, sliding underneath it. Used shims to bring receiver down into contact. Tested door multiple times to ensure operation. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Highland Heights, OH 44143

Brian M

Job Details: 03/29/2021

Cc unit is not cooling they had a different company out and diagnosed it as a sealed system Found no frost pattern Will needs compressor and ff evap Parts covered by 10 year warranty ; ordrng 1 W10865322 (evaporator) and 1 W11025999 (compressor)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH0

Near Pepper Pike, OH 44124

Jason N

Job Details: 03/29/2021

"Cc unit lower rack wheels falling apart.Confirmed most of the track wheels have come off. Replaced all 4 wheel assemblies using customer supplied pre Id parts. Ran wash test. Found noise coming from drain pump. Pulled drain pump, removed wheel button from impeller. Reran test, no abnormal noises heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Ashtabula, OH 44004

Jeff M

Job Details: 03/29/2021

the upper screws where stripped out ; ordrng 2 WP67006380 (Screw)s

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Jefferson, OH 44047

Jeff M

Job Details: 03/29/2021

The user interface is not responding I cannot get the lid too lock and there is a code that prevents the high speeds been due to water temperature needs new controls a lock and a water valve; ordrng 1 W10810403 (Lock) and 1 W11195970 (Control) and 1 W11135391 (Ui) and 1 W11172234 (Valves)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/29/2021

Installed door

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Beachwood, OH 44122

Jason N

Job Details: 03/29/2021

"Cc unit filling with water but not washing. Ran diagnostics cycle, found codes 6-1 for low water, and 2-1 for UI stuck button. Unit filled with water, but wash motor did not turn on. Checked power to wash motor from control board. Found motor connector had come disconnected. Plugged connector back in. Ran wash test, wash motor turned on. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Richmond Heights, OH 44143

Jason N

Job Details: 03/29/2021

"Cc unit top rack making clicking noise when pushing back in. Confirmed clicking noise, this is a normal for the rail to make as its the feature of the 2 stage telescoping operation. Advised customer we can replace rails but noise may still persist. Replaced rails using customer supplied pre Id parts. Same noise present. Unit is operating as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/29/2021

"Cc unit freezer door opens crooked from left side.Advised customer that this is normal operation for these models.Called wp techline to verify, Andy, normal operation, advise customer to open freezer grasping from middle of handle., documentation only"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Mentor, OH 44060

Jeff M

Job Details: 03/29/2021

The drain in the rear was clogged with rust due to the drain pan customer has additional parts on order he will install all of the parts himself no return visit required; ordrng 1 W11162078 (Pan) and 1 Ship

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Jeff M

Job Details: 03/29/2021

Installed the new part op tested goodish. After installing the new lights and control board they stop flickering and one bad light failed that white is on order is not arrived yet. I showed the customer how to install the light he is more than capable of plugging the lights in and popping it in place.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Burton, OH 44021

Brian M

Job Details: 03/29/2021

Cc burner not centered Adjusted burner OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTSQ3

Near Aurora, OH 44202

Brian M

Job Details: 03/29/2021

Installed pump OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/29/2021

Cc of no heat for drying Found no error codes Ran auto test heater is turning on Advised on jet dry and gave samples OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HV4

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/29/2021

"Cc unit still making loading buzzing noise at beginning of cycle.Ran heat test, confirmed buzzing noise at start of cycle, goes away after a few seconds. Unit is heating properly, amp draw on unit is 16.6a. Called wp techline, Joel, check magnetron for damage to antenna, possible cap or diode. Check waveguide for burnt spots or pitting. Unusual that sound goes away after start of cycle. Pulled waveguide cover, no evidence of damage, cover clips broke, will need to replace. Ordering magnetron, cap and diode ; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (H.v. Cap) and 1 W11256462 (Diode) and 1 W11193296 (Waveguide cover)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Jeff M

Job Details: 03/29/2021

Finger print proofs Coding is peeling off the stainless steel panel.; ordrng 1 W11461694 (Panel)

We serviced a

IKEA DISHWASHER

Model IUD8010DS2

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/29/2021

"Cc unit burning smellFound food debris burnt onto heater element. Cleaned off element. Ran diagnostics test in entirety. All functions normal, heater turned on, no burning smell found. Op test good."

Our Service

Our Training