Service History 461 | Freds Appliance

We serviced a

KENMORE DRYER

Model 417.94802301

Near Jefferson, Ohio 44047

Dan

Job Details: 02/27/2024

"Installed new belt and idler pulley, op test good"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Eastlake, Ohio 44095

Joe O

Job Details: 02/27/2024

"Cc: beeping, not starting Found control not sensing door latch. Needs control; ordrng 1 WD21X24901C (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Wickliffe, Ohio 44092

Joe O

Job Details: 02/27/2024

"Cc: oven not heatingFound igniter closed. Control relay closing. Not getting proper power at gas valve. Needs gas valve, control, and igniter.Control out of stock. Office to reschedule ; ordrng 1 W11590251 (Gas valve) and 1 W11590294 (Igniter) and 1 W11620481 (Control)"

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRB01

Near University Heights, Ohio 44118

Joe O

Job Details: 02/27/2024

"Cc: not cooling properlyFound temps in ff at 49 degrees, freezer at 19. Found evap frosted over. Entered manual defrost, unit not heating. Ohmed out heater circuit from control. Found defrost thermostat out of range. Needs harness; ordrng 1 W11260592 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Amherst, Ohio 44001

Angel

Job Details: 02/27/2024

Cc that she thinks unit is not heating. Tested unit and unit is heating and has good airflow. She stated she had some pants shirts and socks and took 45mins to dry. Explained to customer 45mins is pretty good specially if she had a lot of clothes in it and to make sure clothes are spun out correctly as of now unit working as designed opt test good.

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near North Olmsted, Ohio 44070

Angel

Job Details: 02/27/2024

Cc that knob would only turn halfway. Verified and its not that it turns halfway it just had the wrong knob installed it had a regular one instead of the knob with the simmer tested unit after switching knobs around opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/27/2024

Replaced heater tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Westlake, Ohio 44145

Marie V

Job Details: 02/27/2024

"Replace control panel, took pics . Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Westlake, Ohio 44145

Marie V

Job Details: 02/27/2024

Replace motor assembly and drain pump. Tested unit also leveled. Op test ok no leaks; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, Ohio 44111

Marie V

Job Details: 02/27/2024

"Cc that someone came to level unit and they heard a squeak noise on unit when spinning drum by hand. Tested unit, ran drain and spin, spin basket by hand no noise at this point. Cust will monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ11

Near Cleveland, Ohio 44144

Marie V

Job Details: 02/27/2024

"Defrosted evap, replaced controls and sensor. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Lakewood, Ohio 44107

Marie V

Job Details: 02/27/2024

"Cc that cant use oven beacuse of code. Confirmed, fan error code. Will need new fan. Ordering parts. ; ordrng 1 W11107275 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lakewood, Ohio 44107

Marie V

Job Details: 02/27/2024

"Cc that unit will not start a cycle just stays on wont stop. Confirmed unit will not operate properly, control was damaged by capacitor and unit gearcase is grinding and squeaking. Ordering parts needed for repair ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W11567712 (Control) and 1 W11478524 (Panel) and 1 W11550891 (Agitator)"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Lakewood, Ohio 44107

Marie V

Job Details: 02/27/2024

"Cc that unit is loud when it starts. Stared unit, working as designed. Explain cust how this new unit works and what are normal noises. Op test ok"

We serviced a

GE WASHER

Model GTW680BSJ1WS

Near Avon, Ohio 44011

Marie V

Job Details: 02/27/2024

"Cc that unit is not spinning the clothes out no matter the spin setting. Confirmed, tested unit on drain and spin, no clothes unit showing false off balance load and adding water. Ran diag, got error codes 3 locked rotor monitor, 26 OOB. 14 lod lock failure. Theres B , unit will need new software update. Cust will buy new appliance ; ordrng 1 WH98R23015001 (Software), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5200GPA3

Near Broadview Heights, Ohio 44147

David R

Job Details: 02/27/2024

"Used t/s dryer kit. Found rollers on back on drum seized up. Hard to get off, warped panel, seized nut. Was able to fix problem. Back panel DC97-07521H discontinued if ever needed.; used 1 DESAMKIT (dryer repair kit) from stock"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Parma Heights, Ohio 44130

David R

Job Details: 02/27/2024

Replaced knob and timer. Tested. Good. Heating and cycling. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model ned4655ew1

Near Cleveland, Ohio 44130

David R

Job Details: 02/27/2024

Cc unit not working. Found from belt. Replaced kit from t/s. Tested. Good. Op Test Ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Parma, Ohio 44130

Manny

Job Details: 02/27/2024

"Cc unit not working, verified and gearcase shattered seals, unit needs gearcase and all drive components; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11409708 (Shield) and 1 W11481722 (Shifter) and 1 W11395618 (Cap) and 1 W11550891 (Agitator) and 1 W11551646 (Spaner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, Ohio 44136

Manny

Job Details: 02/27/2024

"Cc unit make a a noise, and door is clicking, verified and diffuser is loud, and door stopper was loose fastened and good, ordering diffuser .; ordrng 1 W11236851 (diffuser)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Broadview Heights, Ohio 44147

Manny

Job Details: 02/27/2024

"Cc unit not draining, verified and pump humming, took apart and nothing in pump, replaced pump with pre Id, ran test opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, Ohio 44113

Manny

Job Details: 02/27/2024

"Cc unit not draining, verified and 19 ohms at pump but nothing at connector unit need harness.; ordrng 1 W11643701 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, Ohio 44104

Joe O

Job Details: 02/27/2024

Cc: Pipes shaking when washing. Advised customer this is caused by water pressure and would need a plumber to install hammer devices. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, Ohio 44143

Manny

Job Details: 02/27/2024

"Basket was stuck on gearcase, took me 45 mins to removed, replaced parts order opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXPA8

Near Beachwood, Ohio 44122

Corina H

Job Details: 02/27/2024

Replaced the hose. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/27/2024

"CC that the unit does not start every time. Ran diag no error codes. Ran an auto test, good. Started a normal cycle. Started the unit several times started every time. Working as designed. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS01

Near Solon, Ohio 44139

Corina H

Job Details: 02/27/2024

"CC that there is a noise. Confirmed. Found the freezer fan pulsating. Voltage is dropping and coming back. Will need a new control and fan. ; ordrng 1 2259385 (Fan) and 1 W10818296 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FC1

Near Solon, Ohio 44139

Corina H

Job Details: 02/27/2024

"CC that there is a fault f3e1 that comes up. Confirmed. Ran diag f3e1 WATER LEVEL SYSTEM ERROR. Checked the pressure hose, clear. Ran a a co test the drain pump does not shut off. Checked pin 1 and 4 on j28 5 dc volts. Will need a new pressure sensor.Cust can install part; ordrng 1 WPW10448876 (Pressure sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Aurora, Ohio 44202

Corina H

Job Details: 02/27/2024

Replaced the damper. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Aurora, Ohio 44202

Corina H

Job Details: 02/27/2024

Replaced the pump and motor. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Ravenna, Ohio 44266

Corina H

Job Details: 02/27/2024

"CC that there is a fae4. Confirmed. Started a calibration fae4 diverter cant find position, f1e1 control failure. Will need a control and pump. ; ordrng 1 W11672039 (Control) and 1 W11460945 (Pump and motor)"

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Garrettsville, Ohio 44231

Corina H

Job Details: 02/27/2024

"CC that there is black marks on the clothes. Confirmed. Cust never switched natural gas to propane Orfice. Cust is going to try to install the Orfice. ; ordrng 1 W11581317 (Orfice), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/27/2024

"CC that the unit does not finish a cycle, leaking, does not drain. Ran diag F7e9 f7e3, found water leaking in the seal, Gearcase is leaking oil. Will need a new Gearcase, rotor, stator, clutch, slide. Cust does not want to repair. ; ordrng 1 W11393685 (Gearcase) and 1 W10579778 (Stator) and 1 W10734521 (Slide) and 1 W10447979 (Rotor) and 1 W10754448 (Clutch)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS22

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/27/2024

Replaced the ui. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW86HEBW2

Near Solon, Ohio 44139

Corina H

Job Details: 02/27/2024

"CC that the unit does not finish a spin cycle. Confirmed. F3E1 f9e1 f6e3 f8e3 found the drain is slow. Will need a new drain pump. ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model AKS3640SS

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 02/27/2024

"Cc: left front igniter cracked. Not igniting properlyFound screws for burner head rounded out. Attempted to get screws out but no bits or screw drivers will grab. Needs orface holders and screws. Customer does not want to repair at this time ; ordrng 2 WP7527P026-60 (holder-orf)s and 1 WP74007691 (holder- or) and 1 WP7527P028-60 (holder-orf) and 7 WP400021-1 (screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW97HEDBD0

Near Newbury Township, Ohio 44065

Joe O

Job Details: 02/27/2024

"Cc: f9e1 error, not finishing cycleFound error code f9e1(long drain), f6e3(communication error between ui and control), f3e2(temperature system error) f8e3(overflow conditions). Ran auto test. Found unit filling, washing, draining, and spinning. Needs control and pressure sensorCustomer does not want to repair at this time ; ordrng 1 W11031839 (cntrl-elec) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW3

Near Chesterland, Ohio 44026

Joe O

Job Details: 02/27/2024

"Cc: moisture sensor issuesAdvised customer on moisture sensor, and mixed loads. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Chardon, Ohio 44024

Joe O

Job Details: 02/27/2024

"Cc: not cooling/holding tempsFound temps in freezer at 31 degrees, ff at 51 degrees. Found compressor only pulling .4 amps. Needs compressor, and evaporator; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"

We serviced a

ELECTROLUX STACK W/D

Model FFLG3911QW1

Near Strongsville, Ohio 44136

David R

Job Details: 02/27/2024

"Replaced latch and door springs. Put on Normal Cycle, with load of towels, tested. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Middleburg Heights, Ohio 44130

David R

Job Details: 02/27/2024

"Cc unit icemaker will not sense when to stop, ice build up at bottom of FZ. Customer does not want icemaker fixed, just the drain tube. When returning, remove the icemaker and water line from unit including drain tube repair; ordrng 1 W11190084 (Drain Tube Kit)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Middleburg Heights, Ohio 44130

David R

Job Details: 02/27/2024

"Cc unit went off balance with the load she had in, washer moved, customer had someone moved back into place. Just wanted to have checked out. No error codes. Ran a factory test and calibration test. Good. All components working, good. Ran a normal cycle with load. Good. Op Test Ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Berea, Ohio 44017

David R

Job Details: 02/27/2024

"Cc unit no operating. Correct voltage to unit. Found open thermal fuse. Replaced from t/s. Advising customer to have vent cleaned if needed. Unit heat cycling on/off. Good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ0

Near Columbia Station, Ohio 44028

David R

Job Details: 02/27/2024

"Replaced main wash pump and heater. Ran diagnostic, all normal sounds. Good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WOD93EC0AS05

Near Avon, Ohio 44011

Marie V

Job Details: 02/27/2024

"Cc that was going to use the self clean and after an hour glass shattered. Confirmed, Gave estimate; ordrng 1 W10827059 (Glass), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR RANGE

Model JES9800CAB00

Near Westlake, Ohio 44145

Angel

Job Details: 02/27/2024

Cc that they had another power outage and time and date on range are wrong and they dont know how to put it back in time. Set time and date for them and made a video on there phone to follow what I do since they have difficulty setting time and date and functioning with unit opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Westlake, Ohio 44145

Angel

Job Details: 02/27/2024

Replaced heater ran a auto test opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, Ohio 44055

Angel

Job Details: 02/27/2024

Cc that unit is not draining. Ran diagnostics and no fault codes. So I ran a test cycle and ran perfectly. Tested every function individually and all work as should. Looked underneath washer and everything looked good. Looks like washer is just being overload or going off balance and they think unit is not draining. Recommended to not overload washer and what to do if washer goes off balance. Cant find any issues with unit opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FTX03

Near Brecksville, Ohio 44141

Manny

Job Details: 02/27/2024

"Cc unit just flashing, verified and unit just keep flashing and clicking, unit voltage comes and goes,since we had similar issue before she advised to check control, unit needs control; ordrng 1 W10802701 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Elyria, Ohio 44035

Marie V

Job Details: 02/27/2024

"Cc that unit is doing the same thing, after washing stays draining wont stop. Plugged in unit stared draining, does not stops. Cancel cycle and ran diag, found error code F3E1 pressure system fault. Checked pressure hose, is clear, no kinks or pin holes. Unit will need new control. Cust will not fix.; ordrng 1 W10582042 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44110

Jason N

Job Details: 02/26/2024

"Cc unit stuck in sensing, not advancing. Ran diagnostics, found code f8e1 for low/no fill. Ran test cycle. All functions passed, both water valves working, drain hose elevated on washtub. Started normal cycle with clothing load. Found customer is using too much detergent, a whole cup full, advised only 1/4c or the 1st line on the cup. Unit sensed, filled and advanced to wash. No issues fund with unit, op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 02/26/2024

Replaced drain hose tested unit opt test good.

We serviced a

GE REFRIGERATOR

Model PFCS1NFWASS

Near Westlake, Ohio 44145

Angel

Job Details: 02/26/2024

"Cc that unit is not cooling at all. Took temps and both sections at 70*. All fan were running so took u it out of spot and noticed compressor was cold it hasnt been running. Checked power at inverter board and it has 120vac and 5vdc from board but compressor not running will need inverter board replaced ordering part.; ordrng 1 WR49X10283 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS03

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/26/2024

Cc that unit will start but sometimes it wont and starts making noises. Confirmed issue. Looks like switches dont engage correctly causing issue removed unit from spot to check and everything looked good unit will need switches and holders replaced.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Bay Village, Ohio 44140

Angel

Job Details: 02/26/2024

"Cc that unit is not making ice. Verified and found wires on bottom of door broken will need door replaced. Gave customer estimate and decided to hold off on it. ; ordrng 1 LW10728959 (Door), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/26/2024

"Customer complaint that unit is not cooling, confirmed, compressor is making loud noise, unit needs new compressor kit; ordrng 1 W11592010 (Compressor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, Ohio 44134

Manny

Job Details: 02/26/2024

"Cc unit not spinning, verified and ran diagnostic cycle and f7e4 for shifter fault, replaced with pre Id, ran test cycle with towels, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Cleveland, Ohio 44105

Manny

Job Details: 02/26/2024

"Cc that now clothes are way too wrinkly, she showed me a pillow case thats its really wrinkled, ran diagnostic and no code theres is powder detergent in softener dispenser, ran test cycle opt test ok, spoke to BJ calling TL spoke to Ritz he said unit working as designed, advise customer to make sure that the unit is not overloaded and that is set in the appropriate cycle base on the amount of clothes."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Willoughby Hills, Ohio 44092

Manny

Job Details: 02/26/2024

"Cc that unit was moved to install a drip pan, and now its leaking, verified and water on drip pan, ran test and some water came out,took back panel off and console, ran test and water leaking from valve housing, looks like unit was banged and cause the housing to separate causing the leak, noticed some bang spots on the back panel as if unit was pushed too far against the wall or maybe fall on int back, unit needs valve assembly, and advise customer to install L shaped water line to prevent this issue is the unit needs to be moved; ordrng 1 W11624934 (Housing)"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Maple Heights, Ohio 44137

Manny

Job Details: 02/26/2024

"Replace fan and chute, no leaks opt test ok"

We serviced a

GE DISHWASHER

Model GDF620HSJ2SS

Near Maple Heights, Ohio 44137

Manny

Job Details: 02/26/2024

"Replaced control, ran test cycle, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Strongsville, Ohio 44149

Manny

Job Details: 02/26/2024

"Replaced fill tube, ran fill test and no leaks. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Highland Heights, Ohio 44143

Corina H

Job Details: 02/26/2024

Replaced the led lights. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Solon, Ohio 44139

Corina H

Job Details: 02/26/2024

Replaced the led lights. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/26/2024

"CC that the water leaks from the filter, the light does not work and the freezer housing is broken. Confirmed. Cust is using a generic water filter. Found the housing to the freezer broken, the led lights are out. Will need a new housing, led, water housing and filter. ; ordrng 1 W11346622 (Housing) and 1 W11527432 (Led light) and 1 EDR4RXD1 (Filter) and 1 W11434460 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Streetsboro, Ohio 44241

Corina H

Job Details: 02/26/2024

CC that the dishwasher does not finish a cycle. Confirmed. Ohmed out the drain pump 90 ohms on each. Found a twist tie and a piece of glass wrapped around the drain pump. Cleaned out the pump. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Ravenna, Ohio 44266

Corina H

Job Details: 02/26/2024

Replaced the valve Cust supplied and the ice maker. Tested. Opt test ok. ; used 1 W11482383 (Valve) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF7

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/26/2024

"Customer complaint that unit is leaking, confirmed, found unit leaking from valve, unit needs new valve ; ordrng 1 242252702 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL STACK W/D

Model WFW560CHW2

Near Painesville, Ohio 44077

Dan

Job Details: 02/26/2024

"Customer complaint that unit is not dispensing fabric softener, confirmed, unit needs new valve, unit is stacked, TWO TECHS NEEDED TO REMOVE DRYER; schdld next appmnt for 2/29 THU !"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS2

Near Painesville, Ohio 44077

Dan

Job Details: 02/26/2024

"Customer complaint that broiler is not working, started broil on high, broil element is working, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS09

Near Painesville, Ohio 44077

Dan

Job Details: 02/26/2024

"Customer complaint of noise, confirmed, noise is coming from air damper, installed new air damper, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chardon, Ohio 44024

Dan

Job Details: 02/26/2024

"Installed new led modules, op test good"

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Willoughby, Ohio 44094

Joe O

Job Details: 02/26/2024

"Cc: not powering onFound no indicator on control. Found unit is receiving proper power. Ohmed out drain pump. Pump within spec. Needs controlCustomer does not want to repair at this time ; ordrng 1 W10812424 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Willoughby, Ohio 44094

Joe O

Job Details: 02/26/2024

Cc: scraping noiseReplaced pulley and belt. Tested. Noise coming from motor. Needs motor and blower wheel; ordrng 1 WP694089 (wheel) and 1 279827 (motor!dryer)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ09

Near Willoughby, Ohio 44094

Joe O

Job Details: 02/26/2024

Installed control and ui. Tested. Op test ok

We serviced a

GE REFRIGERATOR

Model GSCF3PGXCFBB

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 02/26/2024

"Cc: leakingFound unit leaking from water line. Needs reservoir ; ordrng 1 WR17X11440 (water tank assm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 02/26/2024

"Cc, drain pump stuck on, lid lockedFound error code f9e1(long drain). Found cannot reset control. Found drain is clear. Unit continuously draining. Had to pop open latch to get lid open. Needs control, drain pump, and latch; ordrng 1 W11543994 (Control), rqstng P&A on 1 W11396717 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, Ohio 44119

Joe O

Job Details: 02/26/2024

"Cc: not washingFound error codes f8e1(long fill). Customer shuts water off between cycles. Advised customer could have accidentally forgot to turn water on before starting unit. Ran auto test. Found water sputtering, but filling, and has good pressure. Found unit is agitating, draining and spinning. Advised unit could have also had a soap sud stuck in pressure line if using too much detergent. Ran calibration. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KEBU208SSS03

Near Mentor, Ohio 44060

Dan

Job Details: 02/26/2024

"Customer complaint that light went out again, confirmed , transformer is bad again, unit needs new transformer ; ordrng 1 WP9760588 (Transformer)"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 02/26/2024

"Customer complaint that unit fills and doesnt agitate, ran diagnostics found f9e1(long drain) error code, unable to run test cycle, unable to start normal wash cycle, unit needs new control and drain pump ; ordrng 1 W11627413 (Cntrl) and 1 W11399437 (Drain pump)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEB0

Near Wickliffe, Ohio 44092

Joe O

Job Details: 02/26/2024

"Cc: not functioning. Found ui not lighting up, found interior lights illuminated. Found no voltage out to display from control. Needs control; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZO

Near Mentor, Ohio 44060

Joe O

Job Details: 02/26/2024

"Cc: leakingPulled off spray arm. Found lower spray arm separating. Ran test cycle. No leaking. Needs spray arm. Customer does not want to repair at this time ; ordrng 1 W10837249 (spray arm lower), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED75HESW0

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 02/26/2024

"Replaced cut off, 2 cutt off came in, brought one back for return, tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cleveland, Ohio 44102

Marie V

Job Details: 02/26/2024

"Cc that unit does nothing, makes a noise when it starts then shuts off. Ran diag, 7-2 variable speed motor failure. Unit will need new motor, controlNo; ordrng 1 W11460946 (Motor) and 1 W11629914 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44144

Marie V

Job Details: 02/26/2024

"Cc that unit is not cooling and they had someone and said it was a compressor, took temps over 26* in freezer. Took cover off found big ice on evaporator. Has a leak, Unit needs sealed system, no refrigerant in system. ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Parma, Ohio 44129

Marie V

Job Details: 02/26/2024

"Cc that unit is shaking every cycle no matter load size unit shakes too much and it caused wall damage and floor and it had removed the closed door from hinge. Cust Said they have tried bigger loads, smaller, mid, other cycles even on delicates they said unit will shake. Ran diag found error code f0e5 off balance load. Tested dampers, are good.unit is leveled. Called tech line, spoke with rich , confirmed that tub is good, dampers and level, he said that gearacse can be defective causing unit to go off balance on the spin, Also drum looks like it had some rust , took pics. Ordering as well. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11172199 (Basket) and 1 WPW10215115 (Washplate)"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Parma, Ohio 44130

Marie V

Job Details: 02/26/2024

"Cc that unit does nothing , they start the cycle and walk away when come back unit showing done but clothes are dry. Ran diag, no error codes stored. Stared a normal, towels, jeans cycle all working properly l couldnt duplicate issue. Advice cust to monitor."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, Ohio 44111

Manny

Job Details: 02/26/2024

"Cc unit makes noise and hinges are bad, verified and pump motor loud, and bottom gasket ripped, ordering motor, gasket and wheels.; ordrng 1 W11416363 (Pump motor) and 1 W11664713 (Gasket) and 2 W11551383 (Wheels)s"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Cleveland, Ohio 44102

Manny

Job Details: 02/26/2024

"Cc unit warm inside both cavities, verified and temps in the 60s, plug into killawatt and pulling 9.8amps, and compressor locked up and just clicks, and hot to touch, unit needs compressor, customer will not proceed at this time; ordrng 1 W10233960 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 02/26/2024

"Cc unit will intermittently not drain and spinRan diagnostics, found code f0e3 for overload. Ran test cycle, found unit will not drain out. Checked under unit, touched black wire on drain pump and it separated, blue wire is also showing signs of possible internal breakage. Repaired both wires to drain pump. Reran test cycle, found unit is not shifting into agitation. Checked under unit again, found splutch ring melted. Replaced using truck stock pulley/cam set. Ran another test cycle, all functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW01

Near Cleveland, Ohio 44118

Jason N

Job Details: 02/26/2024

"Cc unit not cooling Found unit at room temperature. Connected gauges and checked pressures, low side reading 21 in/hg vacuum, high side at 47psi. Amp draw on compressor reading .51A. Checked for uv dye on all connections. No dye found. Pressure checked system with 140psi of nitrogen. Used solution on all exposed joints and lines, no bubbles. Let sit pressurized, after 20min pressure decayed 6psi. Called WP techline, Rob, based on all information, refrigerant leak in cabinet, designated as non repairable, advised customer to call her warranty company for next steps."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 02/26/2024

"Cc unit error code f7e1Ran diagnostics, found code f7e1 for tachometer missing or wrong signal and f7e6 for motor fault. Found shift actuator not shifting into spin. Replaced shift actuator using customer supplied pre id part. Ran test cycle. Unit shifting, but agitating in only one direction and motor is not braking after spin. Replaced capacitor and wire harness using customer supplied pre id parts, reran test cycle, same result, missing CCW voltage to motor. Unit will need main control replaced. ; ordrng 1 W11567712 (Control-elec)"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Brook Park, Ohio 44142

David R

Job Details: 02/26/2024

"Replaced motor, heater, thermostat kit. Rechecked power. All good. Op Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Brook Park, Ohio 44142

David R

Job Details: 02/26/2024

"Cc unit doesnt feel like items are dry at all. There is no Rinse Aid in dispenser, customer does not have any. Went over diagnostics, no error codes. Ran through test mode, heater came on at end. Poured water on heater to test and show customer heating being activated. Went over owners manual that customer needs to use Rinse Aid along with Heated or EX dry to get the best drying that unit can provide, air dry if needed. Unit is good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Middleburg Heights, Ohio 44130

David R

Job Details: 02/26/2024

Cc unit walking. Customer had pads. Put underneath. After testing unit hasnt walked. Just advised of not over loading. Good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW2

Near North Royalton, Ohio 44133

David R

Job Details: 02/26/2024

"Cc unit dispenser tray leftover water inside, complaint of off balance. New drain pump test good. Found coins stuck between agitator. Removed, corrected. Found one of the absorber pads damaged, had one of surplus, replaced. Found customer floor dips in on right side, advised from wood shims or anti vibration pads to help lift unit and put basket centered. Good. Op Test Ok. ; used 1 W11197416 ( Absorber) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/26/2024

Replaced pump tested unit opt test good.

We serviced a

KITCHENAID RANGE

Model KSGG700EBS

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/26/2024

Cc that oven is taking too long to preheat and food is not cooking correctly. Tested unit and noticed that igniter was just clicking and not igniting after a couple of clicks or it wont even ignite. So I removed burner and found igniter was far away from burner so I adjusted it tested it and it ignited on one click. So waited till it got to 350* and waited till it ignited again and its working as should opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Lorain, Ohio 44052

Angel

Job Details: 02/26/2024

Cc that door would not close all the way. Confirmed door will need hinges replaced. Replaced hinges and explained to customer they cannot put the basket of clothes or make pressure to door because same thing will happen again opt test good.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 02/26/2024

Replaced timer and knob tested unit opt test good.

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