Service History 462 - Fred's Appliance

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/27/2021

"Replace terminal harness,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/27/2021

"Replace all parts,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ

Near Strongsville, OH 44136

Corina B

Job Details: 05/27/2021

Replaced the hinges and reinstalled the door. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near North Olmsted, OH 44070

Marie V

Job Details: 05/27/2021

"Cc that the unit is making a noise. Ran unit sounds normal. Took unit apart and looked everything was good, unit work is as designed advice cust to replace flexible foil vent for rigid metal or flexible metal. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Westlake, OH 44145

Marie V

Job Details: 05/27/2021

"Cc that the unit it starts it self and the only way to prevent that is by pressing lock on the UI, that the top rack adjuster is broken and that the unit is not draining and also that when you pull the top rack out it hits the seal. Replaced both adjuster, drained unit by pressing cancel, it took 2 times, removed drain pump found a small piece of glass and food . Removed and tested unit. Unit is draining slow , check the hose to make sure that is not kinked, is not , most likely drain pump has become week, due to been clogged and still try to drain , also unit will need UI. ; ordrng 1 W11084650 (Ui) and 1 W10876537 (Drain pump)"

We serviced a

AMANA REFRIGERATOR

Model ARSE66ZBS

Near Jefferson, OH 44047

Jeff M

Job Details: 05/27/2021

Installed the new part op tested good. Ice maker

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS6

Near Highland Heights, OH 44143

Dan H

Job Details: 05/27/2021

"Installed new magnetron, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SFZ4

Near Parma, OH 44129

Dan H

Job Details: 05/27/2021

"Customer complaint that unit is leaking, confirmed, found unit leaking from wash motor, unit needs new sump assembly, customer not want repair at this time; ordrng 1 WPW10591570 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Seven Hills, OH 44131

Corina B

Job Details: 05/27/2021

Replaced the main control and ui. Ran a calibration. Brought core back for return. Optest ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8500BR0

Near Rocky River, OH 44116

Marie V

Job Details: 05/27/2021

"Replaced control and ran diag. Op test n good.called Whirlpool tech line spoke with Andy, he told me that the unit will bearings and most likely a second tech fir this job because of how bad the tub is ceased to shaft. ; ordrng 1 W10435302 (Bearings), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Avon Lake, OH 44012

Marie V

Job Details: 05/27/2021

"Replaced suspension , lid lock is not needed at this point. Tested unit, is working good. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GHWN4250D2WW

Near Willoughby, OH 44094

Joe O

Job Details: 05/27/2021

Cc: multiple rinse cyclesCustomer stated unit will run multiple rinse cycles towards the end of cycle. Ran light cycle with no extra rinse with a medium load size. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/27/2021

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Cleveland, OH 44108

Jason N

Job Details: 05/27/2021

"Cc unit oven not working. Ran bake test, ignitor glowing faintly, drawing only 2.6a. Ignitor is weak, needs replaced. Replaced ignitor using truck stock, customer stated he never received any parts. Ran bake test to 390 degrees, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Streetsboro, OH 44241

Brian M

Job Details: 05/27/2021

Installed lid OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near North Royalton, OH 44133

Dan H

Job Details: 05/27/2021

"Customer complaint of banging noise, ran diagnostics no error codes found, ran manual test cycle for high speed spin and heavy agitate , no banging noises heard, suspension is good, installed new agitator, op test good"

We serviced a

GE RANGE

Model JBP66E0H1BB

Near Madison, OH 44057

Jeff M

Job Details: 05/27/2021

Installed the new part op tested good. Bake element

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Elyria, OH 44035

Gabriel P

Job Details: 05/27/2021

Found ice maker fill tube line frozen and heater not in place is not glueing ordering heater ; ordrng 1 W11087201 (Fill tube heater)

We serviced a

GE DISHWASHER

Model DDT57SGF2BB

Near Painesville, OH 44077

Jeff M

Job Details: 05/27/2021

I ordered the wrong part temperature sensor its not located in the turbidity sensor its located in the float switch. I have the part for return; ordrng 1 WD21X10519 (Float switch)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW02

Near Mentor, OH 44060

Joe O

Job Details: 05/27/2021

Cc: shaft disconnected on upper freezer shelfFound shaft pulled itself out of gear. Reinstalled shaft. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Grafton, OH 44044

Gabriel P

Job Details: 05/27/2021

"Replace drain hose,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Wellington, OH 44090

Gabriel P

Job Details: 05/27/2021

"Took pics of pop,found error code f4e3 motor not running confirm motor humming and getting proper voltage ordering pump assembly ; ordrng 1 W11087376 (Pump assembly)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Maple Heights, OH 44137

Corina B

Job Details: 05/27/2021

Replaced the belt and cam. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/27/2021

When arrive found user interface door open light on when door was completely shut calling whirlpool to see what they want me to do next they had me check harness on door and found some open replacing door ordering ; ordrng 1 W10757550 (Door left stainless)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland, OH 44113

Jason N

Job Details: 05/27/2021

"Cc unit leaking.Customer stated they already changed the door gasket, did not remedy the issue. Ran wash cycle, found leaking near middle of door. Pulled door panel, found leaking from vent deflector. Unit needs vent defector and gasket. ; ordrng 1 WP8269259 (Gasket) and 1 WPW10428211 (Deflector)"

We serviced a

KITCHENAID RANGE

Model KFDC558JSS00

Near Broadview Heights, OH 44147

Dan H

Job Details: 05/27/2021

Found said and Mac numbers on WiFi module for customer

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Cleveland, OH 44135

Gabriel P

Job Details: 05/27/2021

"Customer complaints of long dry times and found plastic vent kink in the back and explained does are fire hazard also told them which one to buy and also found bird nest inside vent not allowing air to come out advise to clean vent of house,opt test ok"

We serviced a

SAMSUNG DRYER

Model DV393GTPAWR/A1

Near Mentor-on-the-Lake, OH 44060

Jeff M

Job Details: 05/27/2021

Installed the new part op tested good. Pulley

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Lakewood, OH 44107

Jason N

Job Details: 05/27/2021

"Cc unit codes f2e1, oven not useable Confirmed unit display coding f2e1 for keypad stuck/shorted key. Replaced keypad using customer supplied pre Id part. Keypad operation test good. Ran bake test. All functions normal. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Cleveland, OH 44109

Jason N

Job Details: 05/27/2021

"Cc unit not cooling in ff section, freezer section may be too cold.Customer stated certain items in ff section seem to be warmer then before, they recently changed temperature in ff section to 34 and it seems to be better. Ran thermistors temperature checks. Called WP techline, Andrew, reran thermistor checks. All current temperatures and averages in 6 hrs, look good. Evaporator and condenser fans checks were good. Unit is operating as designed at this time, no further repair at this time. Customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44125

Jason N

Job Details: 05/27/2021

"Cc unit not cooling in ff sectionFound unit has no airflow to ff section, freezer evaporator frosted over. Ran manual defrost, defrost circuit did not turn on. Defrosted evaporator, found bad connection on defrost connector, terminal was pushed out of connector. Pushed and locked terminal back into connector. Reran manual defrost, heater turned on. Defrost circuit good. Cleared all ice from freezer. Advised customer to allow up to 24 hrs for unit to return to desired temps in both compartments."

We serviced a

WHIRLPOOL FREEZER

Model WRF767SDHZ00

Near Beachwood, OH 44122

Dan H

Job Details: 05/27/2021

"Installed new led module, op test good"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Painesville, OH 44077

Joe O

Job Details: 05/27/2021

"Cc: not washing on towels or bulky items cycles, squealing noise during spinCustomer stated unit will show 1 minute on cycles then shut off immediately. Found no stored error codes. Ran diagnostics test cycle. Found belt stretched. Needs belt and controlControl out of stock, office to reschedule; ordrng 1 W11498803 (Control) and 1 W11239857 (belt)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Parma, OH 44134

Dan H

Job Details: 05/27/2021

"Customer complaint that upper rack is falling down, found adjusters broken, tracks are good, unit needs new adjusters , customer does not want repair ; ordrng 2 WPW10546503 (Adjuster)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW1

Near Mentor, OH 44060

Jeff M

Job Details: 05/27/2021

Installed the new part op tested good. Ui

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/27/2021

Installed hi limit thermostat and cycling thermostat. Ran dryer op test. Good airflow at vent outlet Unit cycling heat on and off. Op test good.

We serviced a

MAYTAG DRYER ELE

Model LDE7304ACE

Near University Heights, OH 44118

Jason N

Job Details: 05/27/2021

"Installed rear drum rollers. Ran dryer op test, op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mayfield Heights, OH 44124

Jason N

Job Details: 05/27/2021

"Installed shift actuator. Ran auto test, all functions passed. Op test good."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Avon, OH 44011

Marie V

Job Details: 05/27/2021

Cc that the unit is making loud noises. Plugged into outlet and tested unit. Confirmed found plastic bearing broken. Will need to be replaced. Part is not in stock. ; ordrng 1 279441 (Bearing ring)

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Painesville, OH 44077

Jeff M

Job Details: 05/27/2021

Installed the new part op tested good. Sump pump

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Mogadore, OH 44260

Brian M

Job Details: 05/27/2021

"Cc unit wont drain Ran auto test unit is operating properly other than bearings being loud At this time I see bearings needing replaced and suspension is weak ; ordrng 1 W10440786 (suspension) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW04

Near Atwater, OH 44201

Brian M

Job Details: 05/27/2021

Customer to reach to Lowes warranty to reschedule Spoke to office cant service at this time

We serviced a

MAYTAG FREEZER

Model MZF34X16DW06

Near Rootstown, OH 44272

Brian M

Job Details: 05/27/2021

Cc unit not cooling Found no frost on evap checked unit over no uv die anywhere Found unit it be in 20 inch vac on low side and about 90 on high side Added nitrogen and watch dont seeing a change in pressure Checked over all visible connections and lines no bubbles Called whirlpool, Non repairable

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Mantua, OH 44255

Brian M

Job Details: 05/27/2021

Installed control and heater OP Test Ok

We serviced a

GE WASHER

Model GTW750CPL1DG

Near Painesville, OH 44077

Joe O

Job Details: 05/27/2021

"Cc: lid lock fell inFound lid lock and bezel broke. Needs lid lock service kitCwow:440-354-3774; ordrng 1 WH08X32697 (Lid lock service kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Joe O

Job Details: 05/27/2021

"Cc: intermittent ice productionFound no stored error codes. Found ice tray empty. Cycled ice maker in diagnostics, found ice maker cycling, and filling. Ice tray thermistor reading out of range. Needs ice maker; ordrng 1 W11294907 (icemaker)"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/27/2021

Installed fan OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Chesterland, OH 44026

Jason N

Job Details: 05/27/2021

"Cc unit making squealing noise and burning smell one time. Ran auto test, verified belt slipping on pulley. Unit needs drive belt. Replaced drive belt using truck stock. Reran auto test, no abnormal sound heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Avon, OH 44011

Marie V

Job Details: 05/27/2021

"Cc that the unit has control panel issues and that the cooktop has a chip on it. Plugged into outlet, tested unit, no problem with control panel. Took pics of chip on cook top. Part isnt in stock; ordrng 1 W11156895 (Cooktop)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Joe O

Job Details: 05/27/2021

Installed water valve. No way to test water. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Brian M

Job Details: 05/27/2021

"Cc unit not dispensing water or ice and doesnt seem to shut Found door dented in by switch location Tried to use square to help but its to far in Needs door ; ordrng 1 W11435353 (Door), used 1 WP2177331 (DOOR SPACER) from stock"

We serviced a

GE WALL OVEN

Model PT7550SF8SS

Near University Heights, OH 44118

Corina B

Job Details: 05/27/2021

"Cc that oven is getting to hot. Verified and lower oven cooling fan is not turning on. Will need to replace both cooling fans. Ordering parts and office will need to reschedule.; ordrng 1 WB26X31060 (Fan) and 1 WB26X23613 (Lower fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC215EW1

Near Cleveland, OH 44119

Jason N

Job Details: 05/27/2021

"Cc unit not working. Ran diagnostics, found code f8e1 for no fill/long fill. Found drain hose laying on floor going into drain hole. Was able to add small loop in hose. Customer stated he recently removed wash tub due to crack. Ran run test and calibration. All functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Ashtabula, OH 44004

Joe O

Job Details: 05/27/2021

Cc: not workingFound error code f8e1(long fill no fill). Needs water valve; ordrng 1 W11038689 (valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Parma, OH 44134

Dan H

Job Details: 05/27/2021

"Customer complaint of frost build up in freezer section, found lower freezer section door gasket not sealing, used steamer to reform gasket and petroleum jelly to help stick to cabinet, op test good"

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Beachwood, OH 44122

Brian M

Job Details: 05/27/2021

"Cc unit shaking violently Found suspension to be extremely weak basket bounces all over the place needs suspension rods ; ordrng 1 W10780045 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2778EEZ00

Near Avon Lake, OH 44012

Marie V

Job Details: 05/27/2021

"Cc that the unit started making a loud noise coming from the fan. When arrived unit was makin the noise, saw ice on evaporator cover. Took temp 15* on freezer and 44* on fresh food section. Took freezer evap off only half way front and ice on top. Called Senior tech BJ. Verify evaporator on FF is coated, whirlpool recommends to replaced filter drier to find leak. Quoted cust, he will call back to see if he wants to continue, compressor has enough line to recharge, no need to replace ; ordrng 1 WPW10143759 (Drier uv)"

We serviced a

KITCHENAID RANGE

Model KODE900HSS00

Near Moreland Hills, OH 44022

Jason N

Job Details: 05/26/2021

"Cc unit coded f8e0, unit shut down and display become non functional. Ran diagnostics, verified f8e0 for fan speed too low. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MED6200KW

Near Strongsville, OH 44136

Dan H

Job Details: 05/26/2021

"Customer complaint of heating problem, all components test good, unit is heating, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Lorain, OH 44053

Marie V

Job Details: 05/26/2021

"Cc that the unit started almost jumping when it was on a spin. Found shipping bolts still on unit. Removed them and ran a drain and spin, Advice cust to uni 1-2 tablespoons of detergent and to dilute the fabric softener. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lorain, OH 44052

Marie V

Job Details: 05/26/2021

"Cc that the unit will not drain, confirmed. Found blades from drain pump broken , replaced drain pump from Surplus. Tested unit . Op test ok; used 1 W11497943 (Drain pump) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FVWH01

Near Bentleyville, OH 44022

Brian M

Job Details: 05/26/2021

"Cc water not dispensing Found switch bracket to be broken Needs bracket ; ordrng 1 W10728484 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model MDG9306AWW

Near Aurora, OH 44202

Brian M

Job Details: 05/26/2021

Installed thermostats and igniter and coil valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Aurora, OH 44202

Brian M

Job Details: 05/26/2021

Cc unit says cooling off Reset control Turned fridge back on Unit started OP Test Ok Advised to watch

We serviced a

MAYTAG DISHWASHER

Model MDB8949SAM1

Near Aurora, OH 44202

Brian M

Job Details: 05/26/2021

Installed sump Ran test cycle OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KEMS308SSS02

Near Strongsville, OH 44149

Dan H

Job Details: 05/26/2021

"Customer complaint of arcing in the microwave, placed glass of water in microwave, heated for 1 minute, repeated several times, no arcing observed, ran for 3 minutes, no arcing, ran for 5 minutes no arcing observed, unable to duplicate the problem , unit is operating as designed a"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 05/26/2021

Cc microwave popping open a little randomly and UI goes black and then turns back on Found unit to need door skin and other hinge pieces replaced and UI f6e0 miscommunication error ; ordrng 1 W11428561 (Ui) and 1 W10687342 (door/mw) and 1 W11110515 (glass-door) and 1 W11214480 (arm) and 1 WPW10128850 (arm) and 1 W10874474 (hinge-door)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Maple Heights, OH 44137

Jason N

Job Details: 05/26/2021

Removed parts from old tub. Installed all parts over into new tub. Installed tub into unit. Connected unit to power and water. Ran auto cycle and calibration. All functions normal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM01

Near Geneva, OH 44041

Jeff M

Job Details: 05/26/2021

I removed the parts there was no Freon to extract. Installed new parts put it in the vacuum would not hold the vacuum was not able to locate a leak. So I added 200 pounds of nitrogen I still was not able to find a leak. But I could hear a ticking sound coming from the internal back wall of the refrigerator Im suspecting that there is a leak in the heat exchanger. I called Tech Line isolated the high side by side is not capable of holding pressure all my solder joints tested good. after spending 45 minutes on hold with Tech Line just to get a technician I told him what Ive done so far and what I tested it determined that the machine was non-repairable

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, OH 44135

Marie V

Job Details: 05/26/2021

"Cc that the ice maker stopped working, they turned off because they were not going to be home and when they came back, turned back on but it never worked. Temp on freezer was 2* and 15 on icemaker box. Ran diag for ice maker E5 ice maker thermistor is bad. Ice storage temperature satisfied but ice mold in frozen state too long. Possible ice mold thermistor issue. Called Senior tech BJ, we ran step 57,59,37. Unit will need new ice maker. ; ordrng 1 W11294907 (Icemaker)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Strongsville, OH 44136

Dan H

Job Details: 05/26/2021

"Installed new control and sump assembly, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Maple Heights, OH 44137

Jason N

Job Details: 05/26/2021

"Cc unit not completing cycles. Ran diagnostics, found code f9e1 for long drain. Ran auto test and calibration. All functions passed. Could not duplicate an issue with unit. Unit is working as designed."

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS01

Near Garfield Heights, OH 44128

Corina B

Job Details: 05/26/2021

"Replaced the controls and ui. Optest no. Checked the bake and broil, good. Called BJ tested power 240 volts coming in. 0 volts going out. The thermostat is hidden. Found the thermostat, open. Jumped out the thermostat, heated. Will need a thermostat.; ordrng 1 WP4449751 (Tstat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ06

Near Cleveland Heights, OH 44112

Joe O

Job Details: 05/26/2021

"Serial number from warranty company does not match unit. Advised customer we need a correct dispatch from warranty company. Spoke with BJ, Will need drain tube. Customer contacted warranty company, should get correct dispatch. ; ordrng 1 W10619951 (drain tube)"

We serviced a

KITCHENAID WALL OVEN

Model KEBS107DWH8

Near Euclid, OH 44123

Joe O

Job Details: 05/26/2021

"Cc: convect oven not workingCustomer stated the unit will start to heat up then shut down. Stated if they start it back up it will do the same thing. Ran test convect to 400 degrees. Unit is heating, blower is functioning. Unit not heating after initial pre heat. Ohmed out oven sensor. Needs controlControl shows no longer available; ordrng 1 4451845 (Control(discontinued))"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Streetsboro, OH 44241

Brian M

Job Details: 05/26/2021

Complaint unit leaking Inspected unit checked valves Could not determine a leak location and can not duplicate one due to not having water hook ups Physically unit looks fine

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near South Euclid, OH 44121

Joe O

Job Details: 05/26/2021

Cc: upper rack sliding outFound rear wheels needed removed. Removed rear wheels. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS01

Near Lyndhurst, OH 44124

Joe O

Job Details: 05/26/2021

Installed freezer led. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Rocky River, OH 44116

Marie V

Job Details: 05/26/2021

Replaced control and programmed. Unit started working. Check fans and compressor. Good. Op test ok. Advice cust to allow unit 24 hours to reach normal temps.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Avon Lake, OH 44012

Marie V

Job Details: 05/26/2021

"Cc that she cant open the door. Found hinges frozen. Defrosted, cleared all water out."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS6

Near Westlake, OH 44145

Marie V

Job Details: 05/26/2021

"Cc that the unit is leaking from freezer. Found drain tube clogged, Calle senior tech BJ told me to replace drain tube, theres no charge on that part, only SC and labor. Replaced drain tube and defrosted the drain. Op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44130

Gabriel P

Job Details: 05/26/2021

"Customer complaints of a loud squeaky sound found to much grease on cam replace part from t/s and also replace belt ,opt test ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma Heights, OH 44130

Gabriel P

Job Details: 05/26/2021

"Found drain hose on the floor correct issue,opt test ok"

We serviced a

GE MICROWAVE

Model JVM3160DF4BB

Near Madison, OH 44057

Jeff M

Job Details: 05/26/2021

The bracket that holds the door switches is worn out causing the switches to engage and disengage while the door is closed its a new switchboard; ordrng 1 WB06X10610 (Latch board) and 1 S

We serviced a

JENN-AIR RANGE

Model JES9800CAB00

Near Westlake, OH 44145

Marie V

Job Details: 05/26/2021

"Cc that preheated unit on bake and when put the food in it started burning the food and the broiler was turned on, preheated unit to 350* and the bake element shut off but the broil stayed on. Check wiring diagram, unit will need main control and oven sensor. ; ordrng 1 WP8507P234-60 (Control) and 1 12001656 (Oven sensor)"

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500ESS05

Near Chesterland, OH 44026

Joe O

Job Details: 05/26/2021

Installed outer door. Op test ok

We serviced a

SAMSUNG DRYER

Model DV363EWBEUF/A1

Near Mentor, OH 44060

Joe O

Job Details: 05/26/2021

"Cc: not dryingFound thermal cut off open. Needs thermal cut off; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Parma Heights, OH 44130

Gabriel P

Job Details: 05/26/2021

Found baby sock stuck in drain hose clear out working as design as right now

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Ashtabula, OH 44004

Brian M

Job Details: 05/26/2021

Complaint unit not spinning Due to do no proper water hook ups I can not test unit for this issue But sump assembly seemed to be running just fine

We serviced a

AMANA REFRIGERATOR

Model ABB2223DEW

Near North Olmsted, OH 44070

Gabriel P

Job Details: 05/26/2021

"Follow all steps of seal system,opt test ok ; used 1 Tjaf1200 (1/4 of tube ext) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Brian M

Job Details: 05/26/2021

Installed valve Ran manual test on components OP Test Ok

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GM0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 05/26/2021

Replaced the control and ui. Ran a calibration. Advised cust to use rinse aid. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 05/26/2021

"CC that there is a noise in the wash and spin cycle. Confirmed. Found the gear case has dropped. Will need a new gearcase, cover, belt, shifter, hub and cam. ; ordrng 1 W11454734 (Gear case) and 1 W10528947 (Hub) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Shifter) and 1 WPW10427633 (Cover)"

We serviced a

WHIRLPOOL ICEMAKER

Model GI15NDXZS0

Near Strongsville, OH 44149

Corina B

Job Details: 05/26/2021

CC that the unit is not making ice. Confirmed. Found the water filter not sitting right. The bin thermistor was not plugged all the way in. Found the recirculating pump not pumping the water up to the ice tray took apart and the shaft came right off will need a new recirculating pump. Spoke to HB for her to review.; ordrng 1 WPW10489122 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/26/2021

Cc unit upper rack contacting door gasket.Customer showed pop.Found upper rack contacting door gasket on left side. Found upper rack bowed outward. Removed upper rack and adjuster. Manipulated rack back into shape. Reinstalled adjuster and rack. Upper rack no longer contacting door gasket. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Broadview Heights, OH 44147

Dan H

Job Details: 05/26/2021

"Installed new lower seal, spray arm and float switch, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/26/2021

"Cc unit draining too much water, filling with too much water.Customer stated unit drains so much water, it floods her floor drain, thinks maybe unit is filling with too much water. She has a plumber coming out to inspect floor drain. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Water level sensor working properly, drain out is normal. Leveled unit. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near Moreland Hills, OH 44022

Dan H

Job Details: 05/26/2021

"Customer complaint that led lights are out, Confirmed, found lower left fresh food section light out, jumped out, all other lights lit, unit needs led module, part is covered under 1 year warranty on parts previously installed, part is out of stock so not scheduling return appointment ; ordrng 1 W11462342 (Led module)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC7HS02

Near Shaker Heights, OH 44122

Dan H

Job Details: 05/26/2021

"Installed new user interface , op test good"

We serviced a

WHIRLPOOL DRYER

Model LDE9806ACE

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/26/2021

"Installed blower wheel. Ran dryer op test for several minutes. Good tumble, heat and airflow. Op test good."

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