Service History 463 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW7230HC1

Near Independence, Ohio 44131

David R

Job Details: 02/22/2024

"Cc customer talked to customer support, customer said the support team told her Tell tech call technical support to get you a new washer. Cc rust spots on her clothes, bad gearcase, buildup of debris that was left at bottom of wash tub after cycle was done. Techline said he cannot replace the unit. Order and replace parts as needed. ** 3 count, replacing entire tub and basket assembly. ***for now do not order parts. Customer does not want unit fixed. She is calling whirlpool ; ordrng 1 W11178227 (Basket) and 1 W11219115 (Tub) and 1 W11568797 (Filter) and 1 W11550891 (Agitator) and 1 W11396717 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Rocky River, Ohio 44116

Angel

Job Details: 02/22/2024

"Replaced ui, ccu and mcu tested unit and still having same issue. Called BJ to see if unit has programming I have to do but wasnt sure so I called tech lime spoke with Travis explained issue tried some steps with him and nothing unit not repairable."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Elyria, Ohio 44035

David R

Job Details: 02/22/2024

"Replaced harness, spark module for back middle burner, center igniter, burner heads, and hinges. Tested all burners good. Oven good and not opening. All components working. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ06

Near Oberlin, Ohio 44074

David R

Job Details: 02/22/2024

"Cc intermittent humming noise. Sounds like vibration from compressor, some lines could vibrate against cabinet. Tried moving some compressor lines, resetting the bolts to compressor and making sure all screws tight. Customer can raise feet to stable unit if needed. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Aurora, Ohio 44202

Corina H

Job Details: 02/22/2024

CC that there is a noise by the filter area. Confirmed. Found the damper making a noise. Will need a new damper; ordrng 1 W11236851 (Damper)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ1

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 02/22/2024

Installed drain pump. Ran wash test then canceled to drain. Good drain out and completely drained. Op test good.

We serviced a

ELECTROLUX DRYER

Model EFME627UTT1

Near Painesville, Ohio 44077

Jason N

Job Details: 02/22/2024

"Cc unit making thumping noise during operationRan dryer test cycle, confirmed thumping noise, can also smell rubber being emitted from unit. Unit will need drum support rollers. Quoted customer repair cost. Ordering 2 kits. ; ordrng 2 5304523155 (Kit)s"

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/22/2024

Replaced the dryer repair kit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Painesville, Ohio 44077

Corina H

Job Details: 02/22/2024

CC the left door hits the stop and does not shut. Confirmed. Raised the door with washers. Opt test ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

KENMORE DRYER

Model 417.94802301

Near Jefferson, Ohio 44047

Jason N

Job Details: 02/22/2024

"Cc unit loud noises and not drying clothesRan dryer test cycle, found drum is not tumbling but heater element is functional. Found drum belt is broken and idler pulley is contacting motor pulley, this is the loud noise they are experiencing. Unit will need belt and pulley replaced. Quoted customer repair cost. ; ordrng 1 5304507499 (Idler arm assy) and 1 134503600 (Belt)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/22/2024

Cc that clip on top rack broke and dispenser door was not closing. Confirmed broken clip and damaged dispenser door. Replaced clip and dispenser opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/22/2024

Replaced door opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Mentor, Ohio 44060

Corina H

Job Details: 02/22/2024

CC that the unit is leaking on a heavy cycle. Started a bulky cycle. Found the drain is backing up with the water. Will need a plumber. Opt test ok.

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS556ESS05

Near Columbia Station, Ohio 44028

David R

Job Details: 02/21/2024

Replaced cooktop. Good. Op Test Ok.

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Westlake, Ohio 44145

Angel

Job Details: 02/21/2024

Replaced heating element tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVWB980BG0

Near North Olmsted, Ohio 44070

Angel

Job Details: 02/21/2024

Cc that unit will not start washing just gives a F51 fault. Ran diagnostics and found fault. So I looked underneath unit and found screw to the rotor was loose so I added loctite and reinstalled it tested unit opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Rocky River, Ohio 44116

Angel

Job Details: 02/21/2024

Cc that theres rust coming down from top of basket and towels are getting ripped. Verified and can see rust stains coming down from top side of the basket ordering tub. Couldnt find anything that was sharp that can cause clothes to get ripped but ordering agitator i case its warped. Office to reschedule ; ordrng 1 W11513244 (Basket) and 1 W11550891 (Agitator)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, Ohio 44145

Angel

Job Details: 02/21/2024

"Replaced ui, control board and freezer evap harness with fan."

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Avon, Ohio 44011

Angel

Job Details: 02/21/2024

Cc that after she cleaned the oven with some chemicals it smells like gas. Smelled inside oven and it gives a distinct smell like it was gas. So I pulled out unit and spray soap bubbles on every fitting and line and no leaks. Also checked around burners and knobs and nothing but as soon as you stick you head on the top oven which was the one she cleaned it gives that smell. Explained to customer I cannot detect any leaks it must be the chemicals from the cleaner she used which is really strong.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/21/2024

Cc that since she bought the unit she says dishes were never cleaned as should and she cleans the filter. Ran diagnostics no fault codes and ran a test cycle with no issues. So I ran a normal cycle to see what it would do and found spray arm on bottom was not spinning ordering pump assembly.; ordrng 1 W11460945 (Pump)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/21/2024

Cc that unit will not start a cycle just beeps. Verified and it had an F8E4 fault float switch open. Looked underneath and found water line fitting leaking at valve causing it to trigger the float switch. Tightened the fitting properly and dried out the drip pan tested unit opt test good.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 02/21/2024

Cc that the unit will not start. Verified and found knob on back is cracked and shaft on timer stripped. Ordering knob and timer.; ordrng 1 W11675852 (Knob) and 1 W11685947 (Timer)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Lorain, Ohio 44052

Angel

Job Details: 02/21/2024

"Cc that dishwasher turned off on them and they rested unit flipping g the breaker and worked for a couple of days than shut off again. Checked power to control board and had power but not sending voltage to ui. Will need ui and control board. Gave customer estimate and decided not to proceed.; ordrng 1 W11305303 (Control board) and 1 W11088845 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WALL OVEN

Model MEW9530FZ04

Near Lakewood, Ohio 44107

Marie V

Job Details: 02/21/2024

"Cc that control unit is not working. Confirmed, found thermal fuse open and receiving 120V. Cust will install part himself. ; ordrng 1 WPW10545255 (Thermal fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS11EM4EB00

Near Beachwood, Ohio 44122

Jason N

Job Details: 02/21/2024

"Cc unit temps reading approx 20 degrees lower then setpointCustomer states according to their thermometer inside the oven, the temperature is lower than what the oven is being set for. Ran bake test to 300 degrees. Used temp probe to record temperature and then averaged. Average temperature is 313 degrees. The customers oven temperature gauge is reading 275 degrees. Advised customer no issues found with unit temperature, and that their temperature gauge is not accurate. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWB965HW0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 02/21/2024

"Cc black specs appearing in tub and on clothingConfirmed black spec and residue in basket. Pulled agitator, found black/brown soil and detergent buildup on basket bottom and under agitator. Cleaned off buildup. Reinstalled agitator and ran rinse and spin cycle to flush system. Advised customer to run a Clean washer cycle before next use. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW3

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 02/21/2024

"Cc unit not finishing cyclesRan diagnostics, found code f8e1 for low/no fill. Found drain hose laying on floor draining into floor drain. Moved unit over closer to washtub to secure drain hose to side of tub. Cleared code and ran test cycle. All functions passed. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS2

Near Cleveland, Ohio 44104

Jason N

Job Details: 02/21/2024

"Cc unit new install, customer wants to ensure installation and operation are goodInspected unit, all hoses, drains and electrical are connected properly. Ran test cycle, unit filled, washed and drained. No faults. No leaks. No issues found. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, Ohio 44105

Jason N

Job Details: 02/21/2024

"Cc unit not cooling properly Found all product in freezer is frozen, ff section cooling properly. Customer states it didnt work again until they unplugged it and plugged it back in. Checked frost pattern, good frost pattern. Compressor and condenser fan are running. No issues found with unit. Asked customer about service call, she states unit is RaC and under warranty. Advised I didnt have any of that information on the job. Customer called RaC, agent stated its under warranty from WP. Asked to provide documentation to our office. RaC is calling WP back to provide our office with necessary docs. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, Ohio 44120

Jason N

Job Details: 02/21/2024

"Cc unit did not spin all the water out, lights flashingFound model in job is different then unit. Corrected model in job. Customer took a video of unit when it stopped in cycle. In video the fault code that was flashing was f0e9 for offbalance pause. Ran diagnostics, verified code f0e9 in history. Cleared code and ran test cycle. All functions passed. Ran spin and drain cycle with several wet towels. Unit spun and drained properly. Advised customer to ensure she is choosing the correct cycle for the load, and to run an additional drain and spin cycle if offbalance situations occur. Unable to duplicate spin/drain issue at this time."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Lakewood, Ohio 44107

Marie V

Job Details: 02/21/2024

Cc that unit is not washing or starting the cycle. She plugged in unit and unit stared washing. Found agitator is coming off. Replaced agitator. Ran calibration. Started cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Euclid, Ohio 44132

Joe O

Job Details: 02/21/2024

"Cc: not rinsingFound no stored error codes. Ran auto test. Unit filling, locking, agitating, draining and spinning. Ran quick wash. Unit filling and washing. Unit advanced to rinse cycle. Could not duplicate issue. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Euclid, Ohio 44117

Joe O

Job Details: 02/21/2024

"Cc: not draining and spinningFound no stored error codes. Ran auto test, ran calibration. Ran drain and spin. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Cleveland, Ohio 44110

Joe O

Job Details: 02/21/2024

"Cc: not making ice, po errorFound unit has good temps. Confirmed po. Found ice stuck in bail arm. Removed ice. Ice maker started cycling. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Euclid, Ohio 44117

Joe O

Job Details: 02/21/2024

"Cc: not coolingCustomer stated the power kept flickering and once power came back unit would not cool. Customer stated unit kept clicking, and would not get cold. Found unit not cooling at all. Compressor tripping overload. Compressor excessively hot. Found condenser fan is running. Allowed some time for compressor to cool. Hooked up compressor tester. Found compressor started, pulling over 1.5 amps. Spoke with bj, likely burners out the compressor by over heating. Needs compressorParts and labor covered under 5 year part and labor warrantyCompressor shows out of stock. Office to reschedule; ordrng 1 W10233960 (compressor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near East Cleveland, Ohio 44112

Joe O

Job Details: 02/21/2024

"Cc: not spinning, wet clothes at end of cycleNo error codes. Ran drain and spin. Unit functioning as designed. Could not duplicate issue. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Cleveland, Ohio 44143

Joe O

Job Details: 02/21/2024

Cc: rattling noiseFound pulley seized. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB329DMBW03

Near Conneaut, Ohio 44030

Dan

Job Details: 02/21/2024

"Customer complaint of noise, confirmed, found ice maker turned on with no water supply to unit, turned ice maker off, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Conneaut, Ohio 44030

Dan

Job Details: 02/21/2024

"Customer complaint of loud noise, ran auto test cycle, found cam grinding, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/21/2024

"Installed new control and user interfaces, advised customer to monitor"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/21/2024

"Customer complaint of brown residue in tub after cleaning, brown residue is soap build up from off the tub, started normal wash cycle, unit filled to normal water level and began washing, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Brook Park, Ohio 44142

David R

Job Details: 02/21/2024

"Called techline. Went over parts replaced. Symptoms sound like either the motor is shutting off, airflow issue, something is overheating. Called customer, ordering parts needed.; ordrng 1 W11549461 (Motor) and 1 WP3387747 (Heater) and 1 279973 (Thermostat kit)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Seven Hills, Ohio 44131

David R

Job Details: 02/21/2024

"Replaced electrode, burner holder, burner and module good. Ran test. All burners good. Op Test Ok."

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL214KSB00

Near Brecksville, Ohio 44141

David R

Job Details: 02/21/2024

Replaced Temp Sensor. Reset temps. Customer to change temps as needed. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Brecksville, Ohio 44141

David R

Job Details: 02/21/2024

"Cc unit temp freezing some items in FF. Went through all sensors in diagnostics, all check proper and where they should be at after testing with my temp probe. Went over owners manual and tech manual with customer. Temp is used to be changed as needed. Reset temps to 41 in FF, 2 in FZ and Produce Setting for FF deli, customer to change settings as needed and than give 24 hrs for unit to adjust to settings. Also airflow plays part as well. Make sure nothing is blocking where airflow travels or things can possibly freeze. Question about water dispenser. Per owners manual air in line can push out remaining water after dispensing, normal. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Orwell, Ohio 44076

Dan

Job Details: 02/21/2024

"Installed new harness, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Painesville, Ohio 44077

Dan

Job Details: 02/21/2024

"Customer complaint that door is falling down, confirmed, found hinges broken, unit needs new hinges, customer does not want repair; ordrng 1 W11573703 (Hinge) and 1 W11712996 (Hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5800BW0

Near Mentor, Ohio 44060

Dan

Job Details: 02/21/2024

"Customer complaint that unit is not spinning properly, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mentor, Ohio 44060

Dan

Job Details: 02/21/2024

"Customer complaint of vibrating and noise, back panel is rattling, found service pointer W11695259, adjust tabs, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Painesville, Ohio 44077

Dan

Job Details: 02/21/2024

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Cleveland, Ohio 44120

Marie V

Job Details: 02/21/2024

"Cc that unit stopped working and theres water at the bottom. Confirmed, found terminal l1 loose, has to replace nut and reattach. Stared unit, no error codes. $raining and washing properly. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW0

Near Berea, Ohio 44017

Marie V

Job Details: 02/21/2024

"Cc that the unit is not washing now, the motor does not sound like is running. Stared unit, confirmed, motor not running. Replaced from previous preid, . Tested unit. No leaks . Op test ok; used 1 W11025157 (Motor) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHB00

Near Strongsville, Ohio 44136

Manny

Job Details: 02/21/2024

Replace led module opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Strongsville, Ohio 44149

Manny

Job Details: 02/21/2024

"Cc unit leaking and floor is buckled because of the water, took pictures of the floor, and found hole on the fill tube on the top of the unit, causing it to leak from the top of the cabinet, unit needs fill tub; ordrng 1 W11415785 (Fill tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Parma Heights, Ohio 44130

Manny

Job Details: 02/21/2024

"Cc unit rusting, verified and basket, cabinet, top and back panel are rusted, customer asked if we can just replace the whole unit, explained that Im can only diagnose and take pictures and order the parts needed but he can contact Wpl and see what they say.; ordrng 1 W10676680 (cabinet) and 1 WPW10612925 (nameplate) and 1 W11097645 (top) and 1 W11417171 (Panel-rear) and 1 W10811957 (spin basket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Highland Heights, Ohio 44143

Corina H

Job Details: 02/21/2024

"CC that the lights are dim. Confirmed. Service pointer to replace the lights with the kit. Unit is pass 5 years. Will need the led lights. ; ordrng 1 W11683242 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Kent, Ohio 44240

Corina H

Job Details: 02/21/2024

CC that the freezer light is not working. Confirmed. Advised customer this model does not have a freezer light. Opt test ok; schdld next appmnt for 2/26 MON !

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Mogadore, Ohio 44260

Corina H

Job Details: 02/21/2024

CC that the unit will not start a cycle. Confirmed. Ran diag F7e4. Unit will not spin. Replaced the slide from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Ravenna, Ohio 44266

Corina H

Job Details: 02/21/2024

"Replaced the housing, valve and the line. Tested. Opt test ok. Advised Cust to replace the Advised cust to replace the saddle valve with an inline valve ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 02/21/2024

CC that there is a noise in agitate and spin. Confirmed. Found the washplate loose. Retightened the bolt to the washplate. Advised cust if it happens again will need the washplate

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near North Royalton, Ohio 44133

David R

Job Details: 02/21/2024

"Cc unit make a half container of ice then stopped, can hear icemaker cycling but not water entering. Frozen fill tube. Heat checks out of range. All connections are good behind the Ui dispenser. Good voltage. Will need a new door. **; ordrng 1 LW11026425 (FZ door) and 1 W11518204 (UI control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 02/21/2024

"Cc unit not cooling Found unit slightly cool. Checked frost pattern on evaporator, no frost pattern. Unit has a refrigerant leak, will need sealed system repair. ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Drier-uv)"

We serviced a

AMANA DISHWASHER

Model ADB1400AMS0

Near South Euclid, Ohio 44121

Jason N

Job Details: 02/21/2024

"Cc unit not filling/washingCustomer states new install, makes a sound but not filling with water. Started normal cycle. Found noise in question is the drain pump turning on during initial start. Advised customer this is normal and will drain out for 30-40 seconds before filling. Unit filled with water and started washing. Unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near LaGrange, Ohio 44050

David R

Job Details: 02/21/2024

"When first arrived, took temps. Temp reads 40 in FF and 0 in FZ, ice bin full of ice. Temp is good. Replaced main control kit in back. Tested. All components working. Good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Garfield Heights, Ohio 44125

Joe O

Job Details: 02/21/2024

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 Tjaf1200 () from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS26C5XXY00

Near Shaker Heights, Ohio 44122

Joe O

Job Details: 02/21/2024

"Installed control. Went to replace drain tube. Found incorrect drain tube sent. Customer had package open. Found this is an updated part, but does not fit as factory part was narrow at opening. Found auger motor still not operating. Found unit now receiving 120v, but auger motor will not dispense. Auger potentially took out control. Needs auger motor as wellCredited customer for drain tube extensionCustomer does not want to continue with repair. Office to refund; ordrng 1 WP2323603 (motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Brecksville, Ohio 44141

Manny

Job Details: 02/21/2024

"Went to replace the parts ordered and noticed that the compressor was humming really loud, pull it out and hook to killawatt and compressor seized up and pulling 6.8amps compared to last time pulling 1.6amps, unit its warm in both sections now spoke to BJ he said most likely compressor was hard starting when I diagnose the unit and the reason what the unit was partially cold, advise to order compressor, unit needs compressor but out of stock on marcone; ordrng 1 W11557425 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MW0

Near Brook Park, Ohio 44142

Marie V

Job Details: 02/21/2024

"Cc that unit front 2 burners are not coming on. Confirmed. Had to correct orifice and ignitor, both working now, also they said oven is not hot enough. Preheated and had to calibrate 5* higher. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Elyria, Ohio 44035

Marie V

Job Details: 02/21/2024

"Cc that unit was banging s lot ,Not too many clothes ran diag, no codes, stared a load with towels and set to drain and spin after. All working great. Explain few things to cust. Unit is working properly. If theres no enough clothes to cover the bottom of the basket unit will go off balance and shake a lot. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Maple Heights, Ohio 44137

Manny

Job Details: 02/21/2024

"Cc unit makes a loud noise, verified and fill tube damaged leaking into the fan, needs fan, chute and fill tube ; ordrng 1 WP2315549 (evap fan motor) and 1 W11645360 (Chute) and 1 W10823511 (tube-water)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, Ohio 44111

Manny

Job Details: 02/21/2024

"Cc unit frosting up in the fz and barely cold in the ff, verified and a large crack on the fz liner, customer stated crack appeared suddenly overnight, verified and humidity building up in the fz and both gaskets are sealed properly, noticed a bit of liner warped at the bottom left of the ff, sent for review by Wpl.; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Cleveland, Ohio 44111

Manny

Job Details: 02/21/2024

"Cc that unit is not draining, verified and found pump connector disconnected most likely an overload as theres i scuffed marks on the pulley cover, reconnect, opt test ok if connector comes loose again harness will be heeded."

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Rock Creek, Ohio 44084

Jason N

Job Details: 02/21/2024

"Cc unit not draining, fault codeCustomer stated unit partially drained, made a strange noise then drained. Another occasion the unit did not drain but could hear the drain pump lightly humming. Replaced drain pump using miscellaneous truck stock part. Ran test cycle, all functions passed, unit drained out properly. Op test good. ; used 1 W10876600XXX (XXNO REDORDERXX PUMP-WATER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFL98HEBU0

Near Madison, Ohio 44057

Bill

Job Details: 02/21/2024

"Cc unit leaking, confirmed cc. Found debris stuck in the bellows, cleared debris. Opt test good.; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WOES3030LS01

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/20/2024

Cc that broil was not working. Verified and broil is working. Found that they were trying to broil with the door open but unit will not stay on if switch is not engaged. Explained to customer issue unit working as designed.

We serviced a

WHIRLPOOL DRYER

Model WED8000DW3

Near Avon Lake, Ohio 44012

Angel

Job Details: 02/20/2024

"Cc that unit is squealing when in use. Confirmed noise, will need idler pulley replaced. Gave customer estimate for the repair kit decided to proceed with repair. Installed new rollers, belt and idler pulley tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Berea, Ohio 44017

Marie V

Job Details: 02/20/2024

"Replaced gearcase, belt, cam agitator, shifter and damper. Also leveled unit and got it away from floor. Ran calibration and auto test. Op test ok"

We serviced a

MAYTAG DRYER

Model MED5100DW0

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 02/20/2024

"Cc of a noise. Confirmed , unit is squeaking. Took apart, found pulley and roller broken. replaced from T/S. Cleaned lint, tested unit, no noises. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Parma, Ohio 44129

Marie V

Job Details: 02/20/2024

"Cc that unit was shaking a lot at the end of the cycle. Ran diag, found error code f0e5 off balance load. Tested unit empty. Pass, used comforter and tested unit, all working great. Explain cust about off balance load and not running unit low on clothes, needs enough to cover the drum when is spinning. Op test ok"

We serviced a

GE DRYER

Model GTDP220GF5WW

Near Brook Park, Ohio 44142

Marie V

Job Details: 02/20/2024

"Cc of unit not staring. Confirmed, found belt broken. Replaced from surplus. Tested unit. Op .test ok; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland, Ohio 44111

Marie V

Job Details: 02/20/2024

Replace both lights and condenser fan. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Westlake, Ohio 44145

Marie V

Job Details: 02/20/2024

"Cc that unit is not agitating. Ran diag, no error codes. Tested unit. And stared a cycle. Unit working properly. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26BRDSB5

Near Westlake, Ohio 44145

Marie V

Job Details: 02/20/2024

"Cc that unit is lekaing from freezer. Confirmed, found evapotor drain tube clogged. Cleared all out. Tested drain, is clear.op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Westlake, Ohio 44145

Marie V

Job Details: 02/20/2024

"Cc that panel had a dent on it. Confirmed, took pics, ordering panel; ordrng 1 W11531750 (Panel)"

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC1

Near Willowick, Ohio 44095

Jason N

Job Details: 02/20/2024

"Installed Ui console. Ran dryer op test. Good heat, tumble, all functions passed. Op test good. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, Ohio 44060

Dan

Job Details: 02/20/2024

"Installed new drawer and shelf, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Cleveland, Ohio 44106

Jason N

Job Details: 02/20/2024

"Cc unit making noise during cycleRan dryer op test, confirmed noise. Pulled front panel. Found right side of drum contacting right side panel. Manipulated panel back into shape. Reinstalled drum and front panel. Reran test cycle. No abnormal noise heard, op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Aurora, Ohio 44202

Joe O

Job Details: 02/20/2024

Installed dsi board. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Beachwood, Ohio 44122

Dan

Job Details: 02/20/2024

"Installed new hinges, op test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Beachwood, Ohio 44122

Dan

Job Details: 02/20/2024

"Customer complaint that left door is lower than right door, leveled doors"

We serviced a

WHIRLPOOL DRYER

Model WGD8740DW0

Near Pepper Pike, Ohio 44124

Dan

Job Details: 02/20/2024

"Customer complaint that unit is not heating, confirmed, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Madison, Ohio 44057

Dan

Job Details: 02/20/2024

"Customer complaint that unit is going straight to done, confirmed, found shifter not working, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Strongsville, Ohio 44149

David R

Job Details: 02/20/2024

"Replaced evap fan, heater and thermistor. Reset temps. Tested components, good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near North Royalton, Ohio 44133

David R

Job Details: 02/20/2024

"Cc needs instruct. Customer believes she just isnt use to how washer works or might be hitting wrong cycles and options for it. Ran diagnostics, no error codes. All components working. Ran a Rinse and Spin. All components working. Good. Went over options with customer. The unit itself is good and working as designed. Put load of towels and clothes in. All components working. Unit is good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Westlake, Ohio 44145

Angel

Job Details: 02/20/2024

Diagnosed unit will need heating element replaced.; ordrng 1 WP3387747 (Heating element) and 1 280148 (Thermostat kit)

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near Parma Heights, Ohio 44130

Manny

Job Details: 02/20/2024

"Cc unit not, replaced flame sensor, cut off, and coils opt test ok; used 1 W11050897 (Cut off), 1 Wp338906, and 1 W10328463 (Coils) from stock"

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW53UC6LS0

Near Aurora, Ohio 44202

Corina H

Job Details: 02/20/2024

Breaker box was not labeled correctly. One tech checked power as other flipped the breakers. Found the wire to the junction box backed out. Reinstalled wire. Tested opt test ok.

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Hiram, Ohio 44234

Joe O

Job Details: 02/20/2024

Installed water valve. Ran auto test. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Garrettsville, Ohio 44231

Joe O

Job Details: 02/20/2024

"Installed control, harness, and drain pump. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWQ0

Near Hiram, Ohio 44234

Joe O

Job Details: 02/20/2024

"Cc: no iceFound ice maker stuck mid cycle. Needs ice maker; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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