Near Elyria, OH 44035
David R
Job Details: 10/03/2018
RANGE WHIRLPOOL WFE745H0FS1 "Cc unit would not pre heat in bake, convect cycle would not heat up hot enough. Checked power going into unit, good. Checked power going into bake element, good. Oven sensor reading 1400 ohms, out of range. Ordering sensor and control.; ordrng 1 W108338
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Ran diagnostics,ice maker error,ice maker harvest,thermistor test,ice box fan test,ice maker heater activation,ice maker fill test they all pass spoke to DH senior tech explain all I did and what I replace he advised me to replace board cause of reason o
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 10/03/2018
BUILT IN OVEN JENN-AIR JJW9530DDS "The knob is cracked. Ordering two of them she only needs one but she will have a spare one customer can install. ; ordrng 2 WP7737P245-60 (KNOB)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44129
Corey L.
Job Details: 10/03/2018
DRYER WHIRLPOOL MGD5801TW0 "Customer complaint dryer making a noise, started dryer, heard a metal scrapping thumping sound, found tension pulley bearing broke in half, this with continuous use has deformed the shaft pulley rides on, unit needs new tension pulley and bracket asm; or
Near Cleveland, OH 44108
Corey L.
Job Details: 10/03/2018
RANGE WHIRLPOOL WFE540H0ES1 "Customer complaint of f3e2 error and her cake burnt in 20 min, ran diagnostics found f3e2 bake/broil range over temp, started bake cycle at 350, as soon as it beeped at preheat end temp was 410, temp sensor ohmed at 1320 at around 83 degrees, ordering bo
Near Chagrin Falls, OH 44022
Chad P.
Job Details: 10/03/2018
DRYER WHIRLPOOL WED9270XW1 Found drum out of round causing objects to get stuck between it and the bulk head. Needs drum replaced. ; ordrng 1 W10865330 (DRUM)
Near Brecksville, OH 44141
Chad P.
Job Details: 10/03/2018
REFRIGERATOR KITCHENAID KRFF507ESS01 Found ice box sweating. Found fan running to slow. Needs ice box fan replaced. ; ordrng 1 W10846539 (FAN)
Near Brecksville, OH 44141
Chad P.
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Installed drawer for Cust. P/n w11162439P/n w10904001Drawer now checks good. Found disp ice door not seating closed. Adjusted. Op test no good. Needs disp assy replaced. ; ordrng 1 W11163769 (DISP ASSY)
Near Avon Lake, OH 44012
Brian B
Job Details: 10/03/2018
WASH/WASH/DRY ST WHIRLPOOL WET3300XQ0 "Replaced thermal cutoff. Ran test cycle. Heater cycling on and off, maintenance had previously cleaned out vent.. Op test ok. No further labor charges. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Royalton, OH 44133
Chad P.
Job Details: 10/03/2018
RANGE KITCHENAID KSGB900ESS2 Found console damaged. Installed to get functions back. Need to reorder. ; ordrng 1 W10913685 (CONSOLE)
Near Cleveland, OH 44135
Corey L.
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL GB2SHDXTQ00 "Customer complaint of same issue, confirmed -19 frz and 60 ff, damper is working, fans are running, frost build up on evap wall, found defrost heater failed, bi metal checks good; ordrng 1 WP67001794 (heater- de 60.72), used 1 SHIPPING (SHIPPING AND HAND
Near Chesterland, OH 44026
Dan H
Job Details: 10/03/2018
GAS RANGE MAYTAG MGRH752CDS "Customer complaint that oven shuts off on its own, started bake for 350 degrees confirmed, control died, control is recieving 120vac , unit needs new control; ordrng 1 5701M754-60 (cntrl-elec)"
Near Cleveland, OH 44107
Brian B
Job Details: 10/03/2018
RANGE WHIRLPOOL WFG550S0HV0 "Ran entitlement, verified pop. CC of error code. Plugged unit in.. F2E1 error flashing on display. Ran diag and cleared code. Tested bake function, code keeps coming back. Reseated all connections to oven control, code still comes back. Stuck or shorte
Near Kent, OH 44240
Corina B
Job Details: 10/03/2018
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "CC that the unit is leaking. Unit had the water turned off and was pulled out when I arrived. Poured water into the drain hole, found the drain hose is leaking. Will need a new drain hose. Called SM to order part. ; ordrng 1 241830905 (tube-drain)"
Near Kent, OH 44240
Corina B
Job Details: 10/03/2018
DISHWASHER MAYTAG MDBH945AWW2 "CC that the unit does not turn on. Control is dead. Checked the power at the latch, 120 volts. Checked the power at the control, 120 volts. Will need a new control. Called SM to order part. ; ordrng 1 WPW10218834 (cntrl-elec)"
Near WILOUGHBY HLS, OH 44094
Brian B
Job Details: 10/03/2018
DRYER FRIGIDAIRE FFSE5115PW0 Disassembled machine to get to heater found 2 out of 3 heater coils shorted together. This may have caused relay on board to weld closed. Will need new heater assembly and control. Office to call customer and tel her if there are any further charges. Do
Near Chardon, OH 44024
Dan H
Job Details: 10/03/2018
WASHER GE GTWN2800D1WW "Customer complaint that unit is not filling during rinse cycle, started at rinse cycle, unit put a half inch of water in basket and completed rinse cycle, unit adds a little more water when other rinse cycles are selected, unit needs timer and pressure
Near Elyria, OH 44035
Gabriel P
Job Details: 10/03/2018
WASHER WHIRLPOOL WTW4800BQ1 "Suspension are bad giving customer est ; ordrng 1 W10780045 (suspension 8371), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Concord Township, OH 44077
Arthur V
Job Details: 10/03/2018
RANGE WHIRLPOOL WFE770H0FZ1 Found terminal block and power cord shorted. Both need replaced ; ordrng 1 PT500 (cord-power) and 4 WP3400029 (nut)s and 1 WPW10245259 (block-term)
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found the delay in the disp is to fast and not allowing cubes to fall. Needs disp assy replaced. ; ordrng 1 W11163767 (DISP)
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL WRT541SZDM00 The issue resolved itself. I took the back wall out what ice did form melted on its own
Near Westlake, OH 44145
Macaulay G.
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL JSD2789HES Not repairable. Office to refund for labor and part please. Put mitigation mat under refrigerator.
Near Euclid, OH 44119
Brian M
Job Details: 10/03/2018
WASHER AMANA NTW4516FW2 "Cc unit does not fills up doesn’t do anything elseFound undergarment stuck in drain Removed, ran OP TEST OK"
Near Euclid, OH 44119
Brian M
Job Details: 10/03/2018
WASHER AMANA NTW4516FW2 "Cc unit does not fills up doesn’t do anything elseFound undergarment stuck in drain Removed, ran OP TEST OK"
Near Westlake, OH 44145
Chad P.
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL JSD2789HES Installed I.m. Advised to allow 24 hrs for bin to fill
Near Westlake, OH 44145
Macaulay G.
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL JSD2789HES Not repairable. Office to refund for labor and part please. Put mitigation mat under refrigerator.
Near Westlake, OH 44145
Chad P.
Job Details: 10/03/2018
REFRIGERATOR WHIRLPOOL JSD2789HES Installed I.m. Advised to allow 24 hrs for bin to fill
Near Auburn Township, OH 44023
Robert A.
Job Details: 10/02/2018
DRYER MAYTAG MDE5500AYW "Replaced idler pully and rear rollers, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near North Ridgeville, OH 44035
David R
Job Details: 10/02/2018
REFRIGERATOR AMANA ABB1924BRW00 "Cc that unit is making loud noises. Checked Evap fan, no ice or anything hitting fan. Checked compressor. All functions normal. Advised customer of the opening and closing of damper, that makes a rotating noise. When in defrost noise from Evap heater. Op
Near Strongsville, OH 44149
David R
Job Details: 10/02/2018
DISHWASHER KITCHENAID KUDS35FXSS5 "Replaced pump and motor. Ran normal wash, all functions normal. Op test ok."
Near Mentor, OH 44060
Brian M
Job Details: 10/02/2018
WASHER MAYTAG MVWC200BW1 Cc unit stuck in drain Found unit unplugged and stuck in drain mode Reset board ran diagnostics no errors Ran auto test ad calibration OP TEST OK
Near Chardon, OH 44024
Brian M
Job Details: 10/02/2018
DISHWASHER KITCHENAID KUDS30IXSS8 Cc that unit will not fill when all selections are made heavy duty pros rub hitemp sani rinse and heat dry Ran auto test no issues Ran test cycle of customers selections unit is running and filling normally OP TEST OK
Near Mayfield, OH 44143
Brian M
Job Details: 10/02/2018
WASHER KENMORE 110.499626 Cc that unit does not reach high speed Ran manual and auto test Unit is reaching 1000 rpms as designed OP TEST OK
Near Euclid, OH 44119
Brian M
Job Details: 10/02/2018
DRYER WHIRLPOOL WED95HEDC0 Cc of dry time off Found venting poorly done Advised customer on keeping venting clear
Near Cleveland, OH 44119
Brian M
Job Details: 10/02/2018
REFRIGERATOR ELECTROLUX FFSS2615TS0 Cc of condensation on freezer Found freezer gasket not sealing Steamed gasket OP TEST OK
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details: 10/02/2018
DRYER WHIRLPOOL WED49STBW Cc unit not turning on Unit was unplugged Plugged unit in after inspecting wires OP TEST OK
Near Westlake, OH 44145
Paul P.
Job Details: 10/02/2018
WASHER WHIRLPOOL WTW6600SG3 Replaced suspension in washer.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parma Heights, OH 44130
Paul P.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL GI6FARXXY07 "Tested operation of ice maker. Turning, dropping ice, but not consistently. Properly refilling with water. Made sure door is sealing properly, and bin set in correctly. Replaced ice maker, due to inconsistent dispensing. Set down mitigation mat.; used 1
Near Shaker Heights, OH 44122
Corey L.
Job Details: 10/02/2018
RANGE KITCHENAID KSGG700ESS1 "Customer complaint biggest burner left front will not turn down temp to low knob stops at med, confirmed, found mid knob switched with left front knob, LF knob has “power” & “simmer” not high med and low like the rest"
Near Cleveland, OH 44104
Corey L.
Job Details: 10/02/2018
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint of a scratch or something in between glass on door, found a small piece of foam stuck to glass between glass on door, blew through door vent to remove foam, op test good"
Near Cleveland, OH 44111
Corey L.
Job Details: 10/02/2018
RANGE WHIRLPOOL WFG550S0HZ0 "Customer complaint of f2 e1 error code reoccurring, confirmed display reads f2e1 when tech arrived, ran diagnostics found f2e1, connections are snug, replaced control with part shipped, op test good"
Near North Olmsted, OH 44070
Corey L.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Installed new bracket and spacer, op test good, repair was a courtesy approved by AB, no payment collected"
Near South Euclid, OH 44118
Corey L.
Job Details: 10/02/2018
WASHER WHIRLPOOL WTW4800XQ1 "Customer complaint washer is not filling up with water, ran diagnostics found f8e2 hot/cold rev, f3e2 water temp fault, cleared codes, started service tests, inlet hoses are installed correctly, all components pass tests, started light wash on normal cyc
Near MAYFIELD VILLAGE, OH 44143
Corey L.
Job Details: 10/02/2018
DRYER WHIRLPOOL MDE6200AYQ "Installed parts, op test good"
Near Westlake, OH 44145
Gabriel P
Job Details: 10/02/2018
RANGE WHIRLPOOL KOSC504ESS00 "See Brian pvr ,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/02/2018
DISHWASHER KITCHENAID KDTE254ESS0 "Arm wasn’t spinning freely cause plastic tube came of sump,put back in place and put 4 cups in bottom and top shelf to see if they fill about the same and they did,opt test ok explain customer to clean filter every two weeks and run hot water to sink bef
Near Westlake, OH 44145
Gabriel P
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replace icemaker,and valve,and icemaker harness,ran diagnostics test 25 ice maker auto fill,pass,opt test ok,leave water mat"
Near Westlake, OH 44145
Brian B
Job Details: 10/02/2018
RANGE WHIRLPOOL KOSC504ESS00 Disconnected 240 cable from junction box below until. Used oven dolly to pull oven from wall. Replaced both fuse and shut down stat. Tested unit. Optest ok.
Near Westlake, OH 44145
Brian B
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL ET8CMMXKQ05 Replaced water valve. Cycled and filled Icemaker. Optest ok.. Customer has plastic waterline attached to machine. This is a flood hazard and should be replaced with either copper or braided flexline for refrigerators. Customer was not told about shipping
Near Perry Township, OH 44081
Arthur V
Job Details: 10/02/2018
RANGE WHIRLPOOL WFG505M0BB2 New glass shattered while installing. Needs new glass nameplate. And top trim AV only ; ordrng 4 W10837674 (screw)s and 1 W11105139 (BRACKET ) and 1 WPW10481433 (nameplate) and 1 WPW10535776 (glass-door)
Near Rocky River, OH 44116
Brian B
Job Details: 10/02/2018
RANGE AMANA AER6303MFS1 Found oven control not responding.. checked voltage on terminal block. Only have 120v on block. One leg missing. Found worn wall receptacle. Will need electrician to replace receptacle. Range checks ok.
Near Westlake, OH 44145
Brian B
Job Details: 10/02/2018
WASHER MAYTAG MVWB755DW0 "CC that machine won’t spin and lid does not lock. Ran diag, f5e3 and f5e2 codes, lid lock failure. Will give est.. customer does not want to repair at this time. Do not order part. Paid sc."
Near Geneva, OH 44041
Arthur V
Job Details: 10/02/2018
REFRIGERATOR ELECTROLUX EW23BC85KSS "Found icemaker thermister hanging off and obviously shorted. Sy cf in display. Model number is rubbed off. Got model off of reciept ——called techline Mike. Needs ice maker and main control bd Cust is aware of air handler issue and has decided to do thi
Near Mentor, OH 44060
Jeff M
Job Details: 10/02/2018
OTR MICROWAVE WHIRLPOOL WMH53520CS2 Marcon look up has the wrong part # I have the part for return and I have the correct part number off of the original control; ordrng 1 W11100597 (CONTROL )
Near Burton, OH 44021
Dan H
Job Details: 10/02/2018
DRYER WHIRLPOOL WET4027HW0 "Installed new timer, op test good"
Near Streetsboro, OH 44241
Dan H
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Installed new valve, op test good"
Near Aurora, OH 44202
Dan H
Job Details: 10/02/2018
WASHER WHIRLPOOL MVWB400VQ0 "Installed new drain pump, op test good"
Near Solon, OH 44139
Dan H
Job Details: 10/02/2018
RANGE KITCHENAID KSGG700ESS0 "Installed new cooling fan, op test good"
Near Strongsville, OH 44136
David R
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 Ice maker not cycling by itself. Tightened door handle. Ordering ice maker.; ordrng 1 5303918493 (freezer ice maker)
Near Berea, OH 44017
Macaulay G.
Job Details: 10/02/2018
MICROWAVE MAYTAG MMV6180WW1 Advised on function of microwave.
Near Cleveland, OH 44121
Brian M
Job Details: 10/02/2018
WASHER WHIRLPOOL GHW9250ML0 "Cc that unit does not spinRan auto test unit would not spin Motor control getting power but not sending it to motor Needs motor control ; ordrng 1 W10756692 (cntrl-elec 253.20), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44132
Brian M
Job Details: 10/02/2018
DRYER AMANA NED4655EW1 Customer showed pop took pic Cc timer not advancing Found unit getting proper power and voltage Needs timer replaced ; ordrng 1 W10857612 (timer)
Near Broadview Heights, OH 44147
Chad P.
Job Details: 10/02/2018
DISHWASHER MAYTAG MDB4949SDZ0 Confirmed burnt smell in unit. Ran diagnostics. No faults. Wiring and controls check good. Small amount of debris on heater. Removed as best as possible. Ran service test mode. Passed and heater checks good. Advised on cleaning products and it’s okay to u
Near Cleveland, OH 44128
Chad P.
Job Details: 10/02/2018
REFRIGERATOR AMANA ABB1924BRB00 Found unit has recovered at this time. Small amount of ice on the back wall. Possible failed defrost. Forced unit into defrost. Unit is able to defrost. Fans and lights working. Likely failed defrost cycle. Advised to use as normal and monitor. Op test o
Near Concord Township, OH 44077
Corina B
Job Details: 10/02/2018
DRYER GE GTD490ED7WS CC that the dryer does not start. Found the timer is stripped. Will need a new timer. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Cust does not want to repair
Near Olmsted Township, OH 44138
Paul P.
Job Details: 10/02/2018
REFRIGERATOR GE DSE26JSEDCSS "Spoke to GE tech line, went over all components that have been replaced, determination is the internal foam seal on the door has failed, door will need replaced. Spoke to SM for confirmation. Did not set down mitigation mat, refrigerator has unresolved l
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/02/2018
DRYER WHIRLPOOL WED6400SB0 "CC that the unit does not start. Found the thermal fuse is open. Replaced the thermal fuse from t/s. Found the support roller and the idler pulley squeaking. Replaced the support roller from t/s. Advised cust the unit needs to be cleaned out, cust declin
Near Cleveland, OH 44120
Corina B
Job Details: 10/02/2018
WASHER AMANA NTW4516FW2 CC that the unit does not turn off. Found the drain pump is on. Held the start button in until the pump turned off. Found the hot and cold water were switched. Start a normal load. And a drain and spin. Advised cust that the hot water shut off is leaking.
Near Parma, OH 44134
Corina B
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Replaced the control. Optest ok.
Near East Cleveland, OH 44112
Corey L.
Job Details: 10/02/2018
WASHER MAYTAG MVWB835DW3 "Customer complaint unit will not start a cycle just beeps when start is selected, confirmed, ran diagnostics found f2e1 stuck key, and f7e1 lid lock fault, ran diagnostics test, lid did not lock, unit is getting proper power, cntrl thinks lid is locked w
Near Ashtabula, OH 44004
Arthur V
Job Details: 10/02/2018
RANGE GAS AMANA AGR66003SFW0 Replaced bake ignitor. Op test good. Burner lighting properly now
Near Edgewood, OH 44004
Arthur V
Job Details: 10/02/2018
WASHER AMANA NTW4516FW2 Upon arrival found unit in a continuous drain mode. Let control run to clear. Getting a long fill no fill error. Cleared error code and cycled unit. Unit cold and hot water valves working adjatating and spinning in test mode Unit op test good.
Near Lakewood, OH 44107
Corey L.
Job Details: 10/02/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dishwasher not advancing, started quick wash, unit filled then did nothing, drained and ran diagnostics test cycle, wash motor just humming, heater is good, unit needs new sump asm; ordrng 1 WPW10671941 (pump&motor)"
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 10/02/2018
DISHWASHER WHIRLPOOL WDF750SAYW1 "Installed sump asm, op test good, the handle ordered was the wrong handle needed, reordering correct handle, advised customer to keep panel for return visit, will install panel with correct handle, unit is operational; ordrng 1 WPW10358150 (handle)"
Near Bedford Heights, OH 44146
Dan H
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new valve, op test good"
Near Beachwood, OH 44122
Dan H
Job Details: 10/02/2018
REFRIGERATOR GE GTH17GBEDRWW "Customer complaint of a loud noise, unit unplugged when tech arrived, plugged unit, evaporator fan started, compressor and condenser fan are running, good frost pattern forming, no unusual noises heard, unit is operating as designed"
Near Pepper Pike, OH 44124
Jeff M
Job Details: 10/02/2018
REFRIGERATOR KITCHENAID KBSD608ESS00 Installed new part unit op tested good
Near Edgewood, OH 44004
Arthur V
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 When trying to mount wheel assy found 3 out of 4 screw holes stripped out in the frame. Canot repair frame. Called SM he deemed it unrepairable Talked to Twila and explained what the issue is.
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 10/02/2018
DRYER MAYTAG MEDC215EW1 "Found bad vibration while running, caused by rollers. Replaced support rollers. All tested ok."
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 10/02/2018
WASHER MAYTAG MVWB755DW0 Corrected tub ring install. All tested ok.
Near North Royalton, OH 44133
Macaulay G.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Drain line was clogged. Removed clog from drain and used steamer to remove ice from freezer. All tested ok. Put mitigation mat under refrigerator.
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 10/02/2018
REFRIGERATOR GE PYE23PSDCSS Replaced evaporator fan. All tested ok. Put mitigation mat under refrigerator.
Near Westlake, OH 44145
Brian B
Job Details: 10/02/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Updated date of install. Sent pics. CC machine won’t start. No response from panel. Removed door, 120v to control.. ran panel test, drain pump started. Will need new panel.. office to order part.; ordrng 1 W11165145 (PANEL)"
Near Cleveland, OH 44121
Paul P.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Refrigerator fresh food not cooling, air ventilation blocked in freezer, freezing shut the air intake to the fresh food compartment. Defrosted freezer, and opened damper to fresh food section. Did not set down mitigation mat, refrigerator needs cleaned o
Near Strongsville, OH 44136
Macaulay G.
Job Details: 10/02/2018
REFRIGERATOR JENN-AIR JSC24C8EAM00 Unit has another sealed system leak. Can not pin point where leaking is coming from. Spoke with AB. Customer will receive refund for labor. Call is being put through to be reviewed by management.
Near Cleveland, OH 44102
Brian B
Job Details: 10/02/2018
WASHER GE GFWS2605F0RR "Found control panel no response. Removed top, 120v on j101 connector on control. Cannot tell from tech sheet what dc voltage should be on UI connector. Per SM, ok to order both boards. Panel is showing as NLA. Office to research..; ordrng 1 WH12X21675 (
Near Solon, OH 44139
Dan H
Job Details: 10/02/2018
MICRO/OVENCOMBO KITCHENAID KHHC2090SSS1 "Customer complaint that unit is not working, found all buttons on user interface unresponsive, unplugged unit and plugged it back in, all buttons working now, display is flashing on and off, random buttons on user interface are selecting on there own
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 10/02/2018
REFRIGERATOR FRIGIDAIRE FFTR1821QW3 Found freezer seal loose causing issue. Turned seal 180 degrees And reinstalled. Freezer door sealing properly now
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRT541SZDM00 The units fridge seal was deformed. I reformed the seal op tested good
Near Solon, OH 44139
Robert A.
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Found shelf not locking into hangers, adjusted hangers, op test ok"
Near Cleveland, OH 44106
Corina B
Job Details: 10/02/2018
WASHER MAYTAG MVWC565FW1 "Cust showed pop, sent pic. CC that the unit take a long time to run, doesn’t drain. Ran diag F8E1 – NO FILL, LONG FILL, F5E3 – LID UNLOCK FAULT, F0E2 – OVER SUDS CONDITION DETECTED, ran a calibration. Started a rinse and spin. Found the cold water was tu
Near Solon, OH 44139
Dan H
Job Details: 10/02/2018
DISHWASHER KITCHENAID KUDS40CVSS4 "Customer complaint that dispenser is not opening, confirmed, unit needs control and dispenser ; ordrng 1 WPW10199696 (dispenser) and 1 WPW10285179 (cntrl-elec)"
Near Willoughby, OH 44094
Brian B
Job Details: 10/02/2018
WASHER WHIRLPOOL WFW92HEFC0 "Replaced control, set detergent concentration level to 2 and water hardness to soft to put less soap in machine.. ran test cycle. Op test ok. Brought back core for return.."
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 10/02/2018
RANGE WHIRLPOOL WFE515S0ES1 Called whirlpool tech line. I talked with jk file # 7723081670 the frame is twisted I call d tl the unit is passed 30days
Near Lorain, OH 44052
Gabriel P
Job Details: 10/02/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Found air leak from freezer gasket,steam out,explain customer to not block venting on freezer they had lots of food in freezer,explain to customer what would happen ,also found pop sad web did water mat cause concrete on basement"
Near Strongsville, OH 44136
Macaulay G.
Job Details: 10/02/2018
DRYER MAYTAG MEDX655DW1 "Finish on drum is damaged, causing excess tension on support rollers. Office to order drum and rollers.; ordrng 1 W10899578 (drum) and 1 WPW10314173 (support)"
Near Chagrin Falls, OH 44022
Chad P.
Job Details: 10/02/2018
REFRIGERATOR KITCHENAID KSSO42FTX02 Installed interface. Op test no good. Same issues. Unit powers on and powers off. Appears service pointer is incorrect or incomplete. Needs main control replaced. Office to please refund difference in cost for parts. ; ordrng 1 W10789107 (CONTROL)
Near Maple Heights, OH 44137
Chad P.
Job Details: 10/02/2018
REFRIGERATOR KITCHENAID WRX988SIBM03 Found drain tube failed. Needs tube replaced. ; ordrng 1 W11084807 (DRAIN TUBE)
Near Cleveland, OH 44128
Chad P.
Job Details: 10/02/2018
WASHER AMANA NTW4516FW3 Unit not hooked up. Hookup unit up. Found only pump runs. Appears unit is in suds lock. Cleared suds lock and calibrated and ran service test mode. Op test ok.
Near Streetsboro, OH 44241
Robert A.
Job Details: 10/02/2018
WASHER WHIRLPOOL WTW4816FW2 "Ran diognostics, no codes, ran recal, op test okUnable to fully test without waterOfr 1606002479"