We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lyndhurst, Ohio 44124
Jason N
Job Details: 02/16/2024
"Cc unit will sometimes not start a cycleCustomer stated the unit will start sensing but then after a minute or so will go straight to done. Ran diagnostics, no codes stored. Ran test cycle. All functions passed. Replaced motor capacitor as a precaution in case capacitor is weak. Reran test cycle and calibration. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW0
Near Chagrin Falls, Ohio 44023
Joe O
Job Details: 02/16/2024
"Cc: not advancing in cycle, not agitatingFound error codes f7e6(motor fault) f8e1(long fill). Found low pressure from water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Benton, Ohio 44449
Joe O
Job Details: 02/16/2024
Installed control and drain pump. Found ui will not start up. indicator light on the control is on. Needs encoders; ordrng 1 W11481116 (Encoder)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Aurora, Ohio 44202
Joe O
Job Details: 02/16/2024
Cc: oven not ignitingFound control is sending proper power to dsi board. Oven not igniting. Needs dsi board; ordrng 1 W11162730 (module-spk)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Mentor-on-the-Lake, Ohio 44060
Dan
Job Details: 02/16/2024
"Customer complaint that unit is not filling up, started normal wash cycle, valves open, good flow, unit filled up to normal water level and began washing, unable to duplicate the problem, unit is operating as designed"
We serviced a
JENN-AIR RANGE
Model JDS1750ES1
Near Rocky River, Ohio 44116
Manny
Job Details: 02/16/2024
"Cc unit not working and gives code, verified and f8e0 for fan speed, replaced with pre Id and no good same message, unit needs main control; ordrng 1 W10803488 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, Ohio 44107
Manny
Job Details: 02/16/2024
"Cc unit just hums verified and stuck in drain cycle, reset, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Fairview Park, Ohio 44126
Manny
Job Details: 02/16/2024
"Cc unit give codes, verified and f2e2 and f7e0 and f7e3 check underneath and gearcase leaking. Unit needs gearcase.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HS01
Near Strongsville, Ohio 44136
David R
Job Details: 02/16/2024
"Replaced both big dual elements. Hot Surface light off, came on correctly at 150* surface temp, took 10 mins to go off. Good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MDE7600AYW
Near Solon, Ohio 44139
Joe O
Job Details: 02/16/2024
"Cc: squeaking noisesFound rollers and pulley worn. Needs rollers and pulley; ordrng 1 WP6-3700340 (bearing) and 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Garfield Heights, Ohio 44125
Joe O
Job Details: 02/16/2024
"Cc: not coolingFound temps in ff at 68 degrees, freezer at 66 degrees. Found unit has no frost pattern. Compressor is running. Pulling .3 amps. Needs compressor and evap; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator)"
We serviced a
WHIRLPOOL RANGE
Model AGR6303MMS0?
Near Cleveland, Ohio 44122
Joe O
Job Details: 02/16/2024
Cc: door panel falling offFound mod serial tag missing. Outer door panel falling off. Installed spare screws in bottom of outer door panel
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bay Village, Ohio 44140
Angel
Job Details: 02/16/2024
Cc that at the end of the cycle door will stay locked and on the beginning of the cycle she would have to push door down for it to lock. Found door coming apart on the left hinge side. Will need lid replaced.; ordrng 1 W11259006 (Lid) and 2 W11168238 (Bearing)s
We serviced a
JENN-AIR WALL OVEN
Model JMW2430LM00
Near Brecksville, Ohio 44141
David R
Job Details: 02/16/2024
"Replaced signal harness first. Did not work, still throwing error code New blower replaced today is good. Tested at 175* and 225* while out of cabinet, good. Put everything back together, tested 350*, bake and Convect bake. Good. Cycling and heating. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MGDP576KW0
Near Fairview Park, Ohio 44126
Manny
Job Details: 02/16/2024
"Cc timer not advancing in time dry, verified and unit needs timer ; ordrng 1 WPW10185992 (timer)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Parma Heights, Ohio 44130
Manny
Job Details: 02/16/2024
"Cc unit takes too long to dry, verified and everything checked out, check all settings and good, found outside flap stuck removed and reinstalled, ran test and unit working properly, advise to run time dry for mix loads. Unit working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Brecksville, Ohio 44141
Manny
Job Details: 02/16/2024
"Cc unit not cooling properly, but now it is, verified and temps are good, ran diagnostic and fz sensor open and control overheating, needs control, start device and harness ; ordrng 1 W11524656 (Control) and 1 W11708428 (Harness) and 1 W11561262 (Start device)"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Seven Hills, Ohio 44131
Manny
Job Details: 02/16/2024
"Cc unit tangles the clothes, agitator is loose but bolt tightened, unit need agitator and cap; ordrng 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL DRYER
Model AED4475TQ1
Near Bay Village, Ohio 44140
Angel
Job Details: 02/16/2024
"Replaced timer tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near University Heights, Ohio 44118
Jason N
Job Details: 02/16/2024
Installed dispenser and drain pump. Ran wash cycle then canceled to drain. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, Ohio 44133
David R
Job Details: 02/16/2024
Replaced entire drive system. Tested. Food. Op Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 02/16/2024
"Cc unit not draining, burning smellRan cancel drain out, drain pump only humming and getting hot. Drain pump is seized or jammed with debris. Either way, pump will need replaced. Estimate only. ; used 1 W11412291 (Drain pump) from stock"
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Shaker Heights, Ohio 44120
Jason N
Job Details: 02/16/2024
"Cc unit intermittently making scrapping noiseConfirmed noise, idler pulley is squealing. Quoted customer idler pulley replacement. Replaced idler pulley using truck stock part. Ran dryer test for several minutes, no abnormal noises heard. Op test good.; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Parma, Ohio 44134
David R
Job Details: 02/16/2024
Replaced entire drive system. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cleveland, Ohio 44105
David R
Job Details: 02/16/2024
Replaced pump wash motor. Ran diagnostics. Good. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Olmsted, Ohio 44070
David R
Job Details: 02/16/2024
?The front panel control screen is broken, too pics. Hinges not working properly when closing. Still complaints of not cleaning. Will order the pump motor one more time and call whirlpool next visit; ordrng 1 W11416785 (Front panel) and 1 W11573703 (Hinge) and 1 W11573702 (Hinge) and 1 W11662067 (Cover) and 1 W11416362 (Pump motor)"
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Westlake, Ohio 44145
Angel
Job Details: 02/16/2024
Cc that door squeaks and unit as well intermittently. Started unit and its not the door is coming from the back of unit. Had to take apart unit and rear bulk head because the metal was bent causing it to squeak so I realigned the metal bracket and reinstalled everything tested unit no more squeaks opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Elyria, Ohio 44035
David R
Job Details: 02/16/2024
"Replaa as iced main and power control, replaced FZ thermistor. Tested in diagnostics, Test 1 pass, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, Ohio 44039
David R
Job Details: 02/16/2024
"Replaced FZ evap harness, heater good. Reset temps. Reset unit, good. Op Test Ok"
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, Ohio 44131
Manny
Job Details: 02/16/2024
"Replaced all parts ordered, ran test F2E1 for key stuck, flex harness that comes with control is garbage, any time that harness is used the unit has a f2e1, reuse old flex harness opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C5XXY00
Near Shaker Heights, Ohio 44122
Joe O
Job Details: 02/16/2024
"Cc: leaking, not dispensing iceFound auger motor only receiving 46v. Found drain plugged. Needs drain tube, control, and drain cleared; ordrng 1 W10379525 (extension) and 1 WPW10235488 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS01
Near Westlake, Ohio 44145
Angel
Job Details: 02/16/2024
Cc that microwave is not heating properly. Tested the unit myself and it heated the water. So I ran diagnostics and found error code F9E0 mis-wire fault. So I got to junction box and checked the wiring and was good also made sure to check power and good as well. So I reseted unit and asked customer if we can test a popcorn bag since they were having issues with it as well and it popped the popcorn perfectly. Explained to customer maybe with me resetting unit now its working properly so I recommended them To monitor it for now and if anything to call again.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Richmond Heights, Ohio 44143
Jason N
Job Details: 02/16/2024
"Cc unit not spinning out clothing all the time Ran diagnostics, found codes f0e3 for overload and f7e6 for motor fault. Ran test cycle. Found unit did not shift into agitation. Checked under unit, found splutch ring melted. Replaced cam(splutch) and actuator using truck stock parts. Re ran test cycle, all functions passed. Op test good.; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Willowick, Ohio 44095
Jason N
Job Details: 02/16/2024
"Installed inlet valve. Ran test cycle, all functions passed, no abnormal noise. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lorain, Ohio 44055
Angel
Job Details: 02/16/2024
Cc that freezer is leaking. Verified and freezer is not leaking its coming from behind the unit. Took unit out of spot and noticed the have a small valve to close and open water and its leaking from it. Will need a plumber or somebody to replace it u it working as should opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB10
Near Parma, Ohio 44134
Manny
Job Details: 02/16/2024
"Replace icemaker and steam evaporator, cleared frozen full tube ran fill test and good advise customer to monitor the unit"
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Painesville, Ohio 44077
Dan
Job Details: 02/15/2024
"Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
KENMORE RANGE
Model 790.94383700
Near Chardon, Ohio 44024
Dan
Job Details: 02/15/2024
"Installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, Ohio 44076
Dan
Job Details: 02/15/2024
"Customer complaint that unit fills and does not agitate or spin, called whirlpool techline spoke to Leon, ran diagnostics found f7e6(motor fault) and f0e5(off balance) error codes, found orange wire open, unit needs new harness; ordrng 1 W11665968 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, Ohio 44004
Dan
Job Details: 02/15/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 24 degrees, found evaporator frozen solid, found defrost sensor open, unit needs new defrost heater/harness and thermistor ; ordrng 1 W11650660 (Defrost heater) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Berea, Ohio 44017
Marie V
Job Details: 02/15/2024
"Cc that unit is making a noise. Confirmed cam will not come off , shaft is bent. Unit will need new gearcase, belt, cam and new dampers. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Actuator) and 1 W10780045 (Dampers)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Lorain, Ohio 44055
Angel
Job Details: 02/15/2024
Cc that ui will freeze and wont do anything and she will have too unplug unit and reset it to work. Made sure outlet was properly grounded and it was Will order ui and control board.; ordrng 1 W11419056 (Ui) and 1 W11531525 (Control board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Avon Lake, Ohio 44012
Angel
Job Details: 02/15/2024
Cc that unit comes forward when you open the door. Verified and found whoever installed it installed it incorrectly and cabinets have damage from installation also noticed they drilled out some holes on the side of dishwasher to try to install a screw through there. Customer will have to contact contractor to fix issue.
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Bay Village, Ohio 44140
Angel
Job Details: 02/15/2024
Cc that she thinks theres a lot of lint stuck inside blower wheel because it falls inside when she takes it out and she wanted to clean it out. So I have her an estimate cleaned out dryer and recommended her not to push the dryer all the way back because shes restricting the airflow by kinking the vent and recommended her to get vent cleaned out as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rocky River, Ohio 44116
Angel
Job Details: 02/15/2024
"Cc that he thinks freezer is leaking. Verified and freezer is not leaking. Look in back of unit and found inlet valve leaking will need to be replaced. Gave customer estimate and proceeded with repair. Ordering valve.; ordrng 1 W10865826 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM6
Near Berea, Ohio 44017
Marie V
Job Details: 02/15/2024
"Replaced drain pump. Tested unit, op test ok advised to run a clean cycle before use. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Parma, Ohio 44134
Marie V
Job Details: 02/15/2024
"Cc that unit made a loud popping noise and Stopped heating. Confirmed, tested unit amp 3.6, unit will need new magnetron. Cust will buy new.; ordrng 1 W11391712 (Magnetron.), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Elyria, Ohio 44035
David R
Job Details: 02/15/2024
"Replaced LED Kit. Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.5 oz r134a. Unit starting to cool. Good pressures. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Elyria, Ohio 44035
David R
Job Details: 02/15/2024
"CC Somethings have not worked or not working at all. Oven door will pop open a little, so unit will think door is open/lights come on, then flame will go off. Front right burner not always lighting but will spark. The Middle Back Burner not lighting at all. Will need new hinges ; ordrng 1 W10903729 (Harness switch) and 1 W11319687 (Spark module) and 1 W11628654 (Center read surface ignitor) and 1 W11344539 (Burner head) and 1 W11344742 (Burner head) and 1 W11568941 (Hinge Left) and 1 W11568813 (Hinge Right)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Brecksville, Ohio 44141
David R
Job Details: 02/15/2024
"Cc unit not washing. Found tube and bracket broken. 4-3 wash motor error. Will need tube and bracket and wash motor. Gave estimate ; ordrng 1 W10917114 (Sump Pump motor assembly) and 1 W10340745 (Tube) and 1 W10195690 (Bracket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KGRS505XSS01
Near Valley View, Ohio 44125
David R
Job Details: 02/15/2024
"Cc unit top bake not working. Found bake ignitor amps not enough. Less than where it should be at, Will need ignitor. Gave estimate; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model 110.22352511
Near Broadview Heights, Ohio 44147
David R
Job Details: 02/15/2024
"Cc unit was locked and sensing light flashing. Cleared and cancelled cycle, water drained out. Found overload and over suds error. Cleared. Ran diagnostics, all components working. Ran a normal cycle. Advancing, biting is working as should be. Customer had two sheets in at time of unit messing up. Could have either wrapped around agitator or load was unbalanced enough for unit to not start back like it should. Unit is working. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, Ohio 44149
David R
Job Details: 02/15/2024
"Replaced slider, gearcase, agitator. Ran a load of towels. No of of the ordinary noise. All sounds good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Warrensville Heights, Ohio 44128
Manny
Job Details: 02/15/2024
Replace damper and LEDs opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, Ohio 44134
Manny
Job Details: 02/15/2024
"Cc unit stop mid cycle, found broken latch, replaced with pre Id, unit keeps draining, needs control.; ordrng 1 W11513246 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Maple Heights, Ohio 44137
Manny
Job Details: 02/15/2024
"Cc unit leaking, verified and found line not inserted all the way in filter housing, insert not leaking, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, Ohio 44105
Manny
Job Details: 02/15/2024
"Cc unit not draining, verified and unit bouncing, suspension lost tension, needs suspension ; ordrng 1 W10780045 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Shaker Heights, Ohio 44120
Manny
Job Details: 02/15/2024
"Cc unit not advancing, verified and suspension damaged and pulley and motor hit the floor, unit need motor, cam, shifter and suspension ; ordrng 1 W11396716 (Suspension) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Novelty, Ohio 44072
Corina H
Job Details: 02/15/2024
"CC that the unit will stop at 40 minutes and just fill and drain. Ran diag F0e3 Overload f7e0 Loss of Power f2e1 stuck key. Started a cycle with clothes on normal, filled, agitated and filled for the rinse. Working as designed. Advised half a basket is a full load and 1/2-1 tablespoons of he detergent"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Hiram, Ohio 44234
Corina H
Job Details: 02/15/2024
CC that the unit not working. Confirmed. Ran diag f8e1 long fill. Found the cold water trickling in. Will need a new valve; ordrng 1 W11513255 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Streetsboro, Ohio 44241
Corina H
Job Details: 02/15/2024
Replaced the adjusters. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Warrensville Heights, Ohio 44128
Corina H
Job Details: 02/15/2024
"CC that the unit does not start. Confirmed. Found the larch open. Will need a new latch. Replaced the latch from t/s. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
GE DRYER
Model PTD60EBPR0DZ
Near Rome, Ohio 44085
Jason N
Job Details: 02/15/2024
"Installed heater assembly. Ran dryer test, good tumble and heat. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mayfield Heights, Ohio 44124
Jason N
Job Details: 02/15/2024
"Cc unit not starting a cycle, just beepingRan diagnostics found code f5e1 for lid lock failure. Replaced lid latch using truck stock part. Ran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Mayfield Heights, Ohio 44124
Jason N
Job Details: 02/15/2024
"Cc unit continually leaking water inside tubConfirmed continuous drip into tub. Found the cold side inlet valve is the leaker, not closing up all the way. Quoted customer cold side inlet valve replacement. ; ordrng 1 W11168740 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, Ohio 44121
Manny
Job Details: 02/15/2024
"Checked parts and 2 loose wires on fan, call bj and he said purple wire is supposed to be loose but red wire goes to the connector, reordering fan, schedule customer for Monday ; ordrng 1 W11087438 (motor-evap)"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Willoughby Hills, Ohio 44092
Manny
Job Details: 02/15/2024
"Cc unit out of balance, verified and bad suspension, replaced with pre Id, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, Ohio 44004
Dan
Job Details: 02/15/2024
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, Ohio 44004
Dan
Job Details: 02/15/2024
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ2
Near Brook Park, Ohio 44142
Marie V
Job Details: 02/15/2024
"Cc that unit is not working and showing an error code, and the first time it was used theres was water on floor. Confirmed leak, removed drip pan, found water. Unit is leaking from tub, theres a gap. Ordering part.; ordrng 1 W11409866 (Tub)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, Ohio 44135
Angel
Job Details: 02/15/2024
Cc that unit is not dispensing the detergent. Verified and explained to customer that center of the agitator is not a dispenser for soap or softener either. Detergent has to be added on bottom of basket before adding clothes and softener will need to be added when it reaches the rinse unit working as designed this model does not have a dispenser.
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Cleveland, Ohio 44135
Marie V
Job Details: 02/15/2024
"Replaced motor and blower wheel. Tested unit, normal operation. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near East Cleveland, Ohio 44112
Marie V
Job Details: 02/15/2024
"Cc that unit is not spinning the clothes out and is not all the time. Ran diag, no error codes, unit had clothes in it, tested it with that on drain and spin, pass, cust said that unit is not agitating properly. Stared a cycle, unit stared washing as well. Couldnt duplicate issue. Also told cust if turn on unit and shows cleaning cycle have to press any other button other wise unit will run a clean washer cycle and not wash the clothes. Unit is working properly.Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH2
Near Mayfield, Ohio 44143
Jason N
Job Details: 02/15/2024
Cc unit lower rack need new wheel assemblies installedInstalled all 4 wheel assemblies using customer supplied parts. Op test good.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Cleveland, Ohio 44128
Corina H
Job Details: 02/15/2024
CC that the lid does not unlock. Confirmed. Found the basket under the back side of the washer stuck. The foot came off. Reinstalled the foot. Unstuck the basket. Found the tub ring broken. Will need a new tub ring.; ordrng 1 W11550886 (Tub ring)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, Ohio 44128
Corina H
Job Details: 02/15/2024
"CC that there is a squealing noise. Confirmed. Found the gasket on the Gearcase is squealing. Will need a Gearcase, belt and pulley. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Pulley) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, Ohio 44111
Marie V
Job Details: 02/15/2024
"Replaced fan and control , unit lights are not working, And condenser fan, they are getting proper voltage. Will need condenser fan and lights. ; ordrng 2 W11602886 (Lights)s and 1 W11578915 (Condenser fan) and 1 W11458267 (Blade fan)"
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near Cleveland Heights, Ohio 44118
Manny
Job Details: 02/15/2024
"Cc that unit has black powder, verified and unit has grease all over it, inside on the drum, on the door, looks like the previous owner used to dry rags full of car oil, unit is working but will need to be cleanedf"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Kirtland, Ohio 44094
Jason N
Job Details: 02/15/2024
"Cc unit error code f7e1Ran diagnostics, confirmed f7e1 for tachometer missing or wrong signal. Ran test cycle, found unit will only hum in agitation and spin. Unit will need motor capacitor replaced. Quoted customer repair cost. Replaced motor capacitor using truck stock part. Cleared code and reran test cycle. All functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3900UW1
Near Willoughby, Ohio 44094
Jason N
Job Details: 02/15/2024
"Cc load not spinning out fully. Ran diagnostics, found code ef5 for load unbalanced. Ran spin and drain cycle with clothing load. Found unit making clicking noises underneath, not engaging into spin. Confirmed no spin. Checked under unit, found actuator not shifting pulley. Unit will need actuator replaced. ; ordrng 1 5304492254 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Mentor, Ohio 44060
Jason N
Job Details: 02/15/2024
Installed water line fitting. Tested dispense. No leaks. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Rocky River, Ohio 44116
Angel
Job Details: 02/15/2024
Replaced motor and ccu found old ccu burnt. Installed new ccu but display was not turning on now so I installed old control again and display turned on so will have to reorder ccu, ordering parts.; ordrng 1 WPW10192966 (Ccu) and 1 WPW10192981 (Control) and 1 WPW10192965 (Mcu)
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Avon, Ohio 44011
Angel
Job Details: 02/15/2024
"Cc that drum is not spinning. Verified and found belt was broken, used repair kit from truck stock and installed new rollers, belt and idler pulley. Tested unit opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCC31430AW03
Near Mentor, Ohio 44060
Jason N
Job Details: 02/15/2024
"Cc unit is a new install, does not power onChecked power at pigtail connection, found both red and black hot wires loose in wire nut connections. Cut back wiring and reattached with wire nuts. Ensured good tension. Powered unit on. Checked all burners for proper operation. All heating. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Highland Heights, Ohio 44143
Jason N
Job Details: 02/14/2024
"Installed new power cord, wiring and main control. Suspect connections on harness and power cord in junction box were not tight/insufficient tension which caused connections to melt and burn. Ran operation test, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Chesterland, Ohio 44026
Jason N
Job Details: 02/14/2024
"Cc unit making a grinding noiseConfirmed noise. Checked under unit, found slider ring had disconnected/slid down, contacting rotor. Quoted slider replacement. Replaced slider using truck stock part. Ran test cycle, no abnormal noise heard. Op test good. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chagrin Falls, Ohio 44022
Jason N
Job Details: 02/14/2024
"Cc unit leaking underneathRan test cycle, found pinhole in outer drain hose. Unit will need drain hose replaced. Also noticed during cycle, washtub next to unit where water is draining is clogged, water level will cover end of drain hose during a normal cycle. Advised customer to have washtub drain cleared out or have a plumber inspect. Customer wants to install drain hose, no return visit needed. ; ordrng 1 W11244231 (Hose)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Chagrin Falls, Ohio 44023
Jason N
Job Details: 02/14/2024
Tapped and straightened leveling foot mount hole. Installed leveling foot. Leveled unit. Op test good.
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Cleveland, Ohio 44128
Jason N
Job Details: 02/14/2024
"Cc unit not heating or tumbling Ran cycle test, unit not starting. Belt is in place. Checked power at motor relay on control. 121v into relay but 0v out when starting a cycle. Unit will need main control replaced. Quoted customer repair cost.; ordrng 1 W10845086 (Control-elec)"
We serviced a
WHIRLPOOL DRYER
Model WED8900BC0
Near Cleveland, Ohio 44106
Jason N
Job Details: 02/14/2024
"Cc unit making a squeaking noiseRan dryer test, confirmed noise. Pulled front panel, found belt idler pulley seized. Quoted customer belt and idler pulley replacement as well as inner cabinet lint clean out. Replaced both part using truck stock repair kit. Cleaned out cabinet of lint buildup. Ran test cycle, no abnormal noises heard. Advised customer to have venting serviced/cleaned out. Unable to check for proper airflow through building. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZC5116LW0
Near University Heights, Ohio 44118
Jason N
Job Details: 02/14/2024
Installed lock assembly. Unit locking and unlocking properly. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 02/14/2024
"Cc unit not cooling down, overheating Ran cycle test on air only, timed dry setting. Heater element powering on. Checked element for short to case, confirmed, reading 3.1 ohms from L terminal to case. Quoted customer heater element replacement. Replaced heater element using misc truck stock part (WP3387747). Ran dryer op test, unit properly cycling heat. Op test good. ; used 1 WP3387747 (Element) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Solon, Ohio 44139
Corina H
Job Details: 02/14/2024
CC that there is no water going into the dishwasher. Ran diag 6-1 no water 6-4 float switch ran a calibration. Started a cycle. Advised Cust to run a cleaner and that the hot water is run before starting the dishwasher. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Avon Lake, Ohio 44012
Angel
Job Details: 02/14/2024
"Replaced control board, heater and thermistor set temps to recommended opt test good."
We serviced a
WHIRLPOOL DRYER
Model WGD49STBWO
Near Lorain, Ohio 44053
Angel
Job Details: 02/14/2024
"Cc that unit is not heating. Confirmed, tested unit and no heat igniter is not kicking on. Got to back of unit and found thermal fuse open. Gave estimate to customer proceeded with repair. Installed new thermal fuse tested unit opt test good. Recommended customer to get vent cleaned out.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Amherst, Ohio 44001
Angel
Job Details: 02/14/2024
"Cc that strike broke. Confirmed, replaced strike tested function of washer and made sure it would lock and unlock opt test good."
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Shaker Heights, Ohio 44120
Marie V
Job Details: 02/14/2024
"Inspected tub found cracks at the bottom. Also we were able to remove unit from cabinet and find issue, found springs paint was coming off the old one causing a squeak. Replaced them and tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18PKXGW01
Near Cleveland, Ohio 44109
Marie V
Job Details: 02/14/2024
Cc of a smell on unit. Confirmed it smells really bad. Took bottom cover of freezer and found something liquid yellowish. Cleaned all that out and freezer walls. After removing that unit stared smelling better. Advice cust to use baking soda to help remove any other smell that may be still inside. Evaporator had full frost pattern. Op test ok
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Cleveland, Ohio 44111
Marie V
Job Details: 02/14/2024
"Cc that control panel is not working the buttons are stuck , confirmed. I was able to start a cycle but cust said it works intermittently, unit will need new control panel; ordrng 1 WD21X31910 (Control panel) and 1 WD12X10469 (Console cover), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Oberlin, Ohio 44074
David R
Job Details: 02/14/2024
"Belt not broken. Found control making a loud humming when press the start button, like power is being shorted. Correct power from outlet. Checked all fuses good. Shorted at control, ordering motor and harness if shorted; ordrng 1 W11618917 (Main Control) and 1 W11549461 (Motor) and 1 W11556656 (Main harness)"