Near Brecksville, OH 44141
Brian M
Job Details:
10/30/2020
COOKTOP ELE WHIRLPOOL GCI3061XB Cc unit popped and shut off Found fuse open used jumper unit turned on and then popped made ark on ipc board near left rear hot plate Ohmed out rear hot plate found temp sensor open Needs ipc and hot plate Customer reaching out to whirlpool ; ordrng 1 W10
Near Berea, OH 44017
Corey L.
Job Details:
10/30/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint of a loud noise, customer had taken off hub and washplate to look at teeth but spinning shaft by hand noise is still heard, noise is in gearcase, quoted, to replace W11454734, customer does not want repair at this time, left quote; use
Near Pepper Pike, OH 44124
Dan H
Job Details:
10/30/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Customer complaint that every couple of weeks there is no power to unit, ran diagnostics no error codes found, user interface buttons are not working consistently, unit needs new user interface ; ordrng 1 W11165145 (Control panel)"
Near Strongsville, OH 44149
Corey L.
Job Details:
10/30/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint dw not washing just fills and drains, confirmed wash motor not running, found wash motor not fully seated into connection at control, inserted and taped to prevent reoccurring, op test good"
Near Parma, OH 44130
Corey L.
Job Details:
10/30/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint upper rack wheels really squeaky, confirmed, replaced with adjuster kit sent, op test good"
Near Madison, OH 44057
Jeff M
Job Details:
10/30/2020
WASHER MAYTAG MHWE900VJ01 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Harpersfield Township, OH 44041
Jason N
Job Details:
10/30/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MWNA "Installed ice maker, ran manual harvest test, ice maker indexed properly and filled mold with water. Op test good."
Near Pepper Pike, OH 44124
Jason N
Job Details:
10/30/2020
RANGE JENN-AIR CVG316W "Cc unit exhaust fan switch is brokenCustomer stated she had a hard time turned the fan off last time she used it. Inspected fan switch, confirmed plastic housing that mounts switch to top plate is broken, causing switch to fall into plate. Unit needs exh
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/30/2020
WASHER WHIRLPOOL WTW7300DW0 Replace all parts took me a while but got it done
Near Euclid, OH 44132
Joe O
Job Details:
10/30/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc: not washingCustomer states the unit will start washing then stop and will not continue cycle. Ran 1hr wash cycle. Unit filled, started washing, unit drained, re filled and continued washing, unit then stopped washing. Found sump is receiving proper p
Near Amherst, OH 44001
David R
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Icemaker not needed. Cc unit leaking from hose. Found house going back to house is leaking, has crack. Not actual hose from refrigerator. Suggested new line or cut and splice where crack is at. Also low pressure coming from house, thatÂ’s why getting half
Near Rocky River, OH 44116
Corina B
Job Details:
10/30/2020
DRYER MAYTAG MGD9700SQ0 CC that the unit is not heating. Found the thermal fuse is open. Replaced the fuse from t/s. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok. ; used 1 WP3392519 (Thermal fuse) from stock
Near Avon Lake, OH 44012
Corina B
Job Details:
10/30/2020
WALL OVEN WHIRLPOOL KEBC208KSS0 "CC that the cooling fan is noisy. Found the fan out of the bracket. Will need the upper cooling fan. And cust to replace both fans at the same time. ; ordrng 1 WP4455334 (Upper fan) and 1 WPW10016550 (Lower fan), used 1 Shipping from stock"
Near Painesville, OH 44077
Jeff M
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL MFF2558VEB4 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Highland Heights, OH 44143
Jason N
Job Details:
10/30/2020
REFRIGERATOR KITCHENAID KRMF706EBS04 "Cc unit drip tray falling offCustomer stated drip tray not staying snapped in. Advised customer this drip tray sits in dispenser housing, does not clip or snap into place. Also had questions about unit operation. Unit is working as designed."
Near Avon Lake, OH 44012
Corina B
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC that the unit is not cooling in the freezer. Fz 10-15 ff 37-42 2 vacuum 140 high side step 4-5, 0 100 high side step 4-4, 1.59 ampsPartial frost pattern on freezer evap Called t/l Kathy, unplugged the unit high side 160 low side 0 equalized to 40 psi.
Near Wickliffe, OH 44092
Joe O
Job Details:
10/30/2020
REFRIGERATOR KITCHENAID KBFS25EWBL4 "Cc: frost build up in freezer, sheet of ice in freezer floorFound freezer gasket ripped and torn allowing warm air into unit. Found ff gasket ripped. Needs ff gasket and freezer gasket and p trap, Customer does not want to repair at this time"
Near Pepper Pike, OH 44124
Dan H
Job Details:
10/30/2020
RANGE KITCHENAID KSEG700EBS2 "Installed new user interface, op test good"
Near Mentor, OH 44060
Jeff M
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS "Upon my arrival the ice bin was full. The unit was blowing cold air. the freezer section was frozen. Unit was operating as designed customer states the unit has shut down and turn back on multiple times in the past. The compressor is operating the fans a
Near Bay Village, OH 44140
Corina B
Job Details:
10/30/2020
REFRIGERATOR JENN-AIR JFX2597AEP2 Replaced the water valve. Optest ok. ; used 1 Shipping from stock
Near Aurora, OH 44202
Brian M
Job Details:
10/30/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Cc unit dripping water off mullion Found mullion heater humidity control off Advised on the function and advised to leave it on OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details:
10/30/2020
REFRIGERATOR GE GSH25JSDBSS Installed icemaker Let cycle checked for leaks OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
10/30/2020
RANGE WHIRLPOOL WFE505W0JS0 Installed new part unit tested good
Near Maple Heights, OH 44137
Joe O
Job Details:
10/30/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Cc: tub smashed, door not always closing properly, ui not allowing selections, leakingFound tub smashed, ui tabs broken and flexing. Found gasket is ripped. Needs tub, and uiTub and ui show out of stock. Office to reschedule; ordrng 1 W11395600 (UI) and
Near Walton Hills, OH 44146
Corey L.
Job Details:
10/30/2020
DISHWASHER KITCHENAID KDTE204DSS0 "Replaced drain pump, op test good"
Near Walton Hills, OH 44146
Joe O
Job Details:
10/30/2020
WASHER MAYTAG MVW6230HC0 "Cc: leakingFound drain hose does not have factory clamp, and found small leak coming from drain hose. Also belt squealing. Needs belt, drain hose, clamp, belt, and hose from drain pumpHose from drain pump shows out of stock, office to reschedule; ordrng
Near Cleveland, OH 44144
Corey L.
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of frost in frz but ice in ff went away, confirmed about 5 small droplets of ice in front center of frz ceiling, found a few other gaps in liner to cabinet and found top left corner of frz dr gasket not fully sealed to cabinet, plastic
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/30/2020
DISHWASHER WHIRLPOOL WDTA75SAHZ0 "Replace pump & motor,opt test ok I highly recommend customer to get a plumber I think the pressure to unit is no strong enough thatÂ’s probably why he is not getting enough water inside check valve is good on unit"
Near Atwater, OH 44201
Brian M
Job Details:
10/30/2020
RANGE WHIRLPOOL WFE320M0ES0 "Cc front burners not working properly and gasket is peeling off around door Found front left switch not activating element until its on high, right front burner open and switch is burnt , gasket it ripping at the top Needs switches burner and gasket ; or
Near Lakewood, OH 44107
Dan H
Job Details:
10/30/2020
DRYER GE GFDS350GL1WW "Customer complaint of squealing noises, confirmed, unit needs new idler pulley, and rear bearing; ordrng 1 WE12X83 (Pulley) and 1 WE1M462 (Bearing sleeve), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
10/30/2020
DRYER AMANA NED4655EW1 Heating ele open installed new part unit tested good ; used 1 279838 (ELEMENT) from stock
Near Mentor, OH 44060
Jeff M
Job Details:
10/30/2020
WASHER WHIRLPOOL MVWX700XL2 I put it in diagnostics there were no error codes. We ran a large load appear to operate as designed as a high-efficiency machine.
Near North Ridgeville, OH 44039
David R
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Replaced parts, lights good. Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps."
Near South Euclid, OH 44121
Joe O
Job Details:
10/30/2020
WASHER WHIRLPOOL MAV4057AWW "Cc: not spinningRan spin cycle, unit spinning. Found water leaking under unit. Leaking from center onto pulley and belt. Spoke with BJ, Needs gearcase, cam, and tub supportTub support shows no longer available. BJ also stated special tools are needed to
Near Avon Lake, OH 44012
Corina B
Job Details:
10/30/2020
WASHER MAYTAG MHW8630HC1 CC that there is mold in the dispenser. Advised cust to leave the dispenser open. To use 1-2 tablespoons of he detergent and fabric softener. Dispenser came damaged. Cust is ok without changing the dispenser. Ran a calibration. Optest ok.
Near Beachwood, OH 44122
Jason N
Job Details:
10/30/2020
WALL OVEN KITCHENAID KEBC147KBL03 "Cc unit door opening is stiff, need to use a lot of forceConfirmed door opening is harder then it should be, left side hinge is worn. Replaced door parts using customer supplied parts. Door open now normal. Customer satisfied with operation. Op test good
Near Conneaut, OH 44030
Jeff M
Job Details:
10/30/2020
DISHWASHER KITCHENAID KUDS30IVBL3 "Installed new part unit tested failed. Upon further inspection on the new main control board that I installed I found a small capacitor that is swollen they originally sent us a bad control board. Reorder parts ; ordrng 1 WPW10250015 (panel-cntl) and 1
Near Avon Lake, OH 44012
Corina B
Job Details:
10/30/2020
REFRIGERATOR KITCHENAID KSSC48FMS00 Replaced the ice maker from t/s. Cycled ice maker. Optest ok.; used 1 4317943 (Ice maker) from stock
Near Diamond, OH 44412
Brian M
Job Details:
10/30/2020
WASHER MAYTAG MVWB835DW4 Cc of noise when spinning Found rotor and slider damaged due to rotor bolt backed out Needs rotor and slider ; ordrng 1 W10734521 (slider) and 1 W10915701 (rotor)
Near Cleveland Heights, OH 44118
Joe O
Job Details:
10/30/2020
WASHER WHIRLPOOL WFW75HEFW0 "Installed control, pressure sensor and drain pump. Ran quick test cycle. Ran quick wash. Op test ok"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details:
10/30/2020
WASHER MAYTAG MVWX655DW0 "Cc: noise, would not stop spinningFound error codes f2e1(stuck key) f7e1(basket speed fault). Ran tachometer test. Unit is reading basket speed. Ran manual spin. Found hub and gear case stripped. Need hub and gear case.Customer does not want to repair a
Near Westlake, OH 44145
Gabriel P
Job Details:
10/30/2020
DISHWASHER/B-IN KITCHENAID KUDE60FXSS0 Found a water wave splashing water of the loop in the from splashing water out call whirlpool tech line spoke to Ed, he said when changing to rinse some times spray arm doesnÂ’t rotate properly when diverter kicks ; O-emld tckt
Near Beachwood, OH 44122
Jason N
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Cc unit ff door not closing or opening correctly.Customer thinks LH ff door hinge is bad. Door pops when opening or closing. Found unit pushed up against wall too far, corner of LH ff door contacting wall trim. Moved unit out slightly, door operation now
Near Pepper Pike, OH 44124
Dan H
Job Details:
10/30/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Installed new ice maker fill tube, op test good"
Near Rocky River, OH 44116
Dan H
Job Details:
10/30/2020
DRYER KENMORE 110.850884 "Customer complaint that unit shuts off after a few minutes and door pops open, confirmed, found latch worn out , installed new latch, op test good ; used 1 279570 (LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Avon, OH 44011
Gabriel P
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL GD5RVAXVY05 "Filter hounsing leaking ordering ; ordrng 1 WPW10121138 (housing), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Warrensville Heights, OH 44128
Joe O
Job Details:
10/30/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Installed door. Op test ok
Near Strongsville, OH 44149
David R
Job Details:
10/30/2020
DISHWASHER ESTATE TUD4700MU0 "Replaced all parts. Left bottom panel off while running machine, no leaks. Dispenser is sprinting open. Op test ok"
Near Cleveland, OH 44120
Jason N
Job Details:
10/30/2020
DISHWASHER WHIRLPOOL WDP350PAAW6 "Installed control board and latch switch. Op test no good. Same result, unit is not recognizing door is closed. Found connector terminals on micro switch connecting making intermittent contact, spread too far apart. Squeezed terminals inward to make bett
Near Valley View, OH 44125
Joe O
Job Details:
10/30/2020
REFRIGERATOR FRIGIDAIRE FRS6LF7FWO Installed water paddle. Tested. Op test ok
Near Lakewood, OH 44107
Dan H
Job Details:
10/30/2020
REFRIGERATOR MAYTAG MSD2757AEW "Customer complaint that dispenser buttons are not working, found loose wire on ice dispenser paddle, reconnected, op test good"
Near Brecksville, OH 44141
Joe O
Job Details:
10/30/2020
MICROWAVE KITCHENAID KMBP107ESS02 "Attempted to pull unit out, unit is hard wired. Harness runs behind oven. Spoke with BJ, Need second tech to assist with removing second appliance to get microwave out. Customer stated they are calling kitchenaid because they could not wait for the micro
Near Cleveland, OH 44107
Dan H
Job Details:
10/30/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QS4A "Installed new air damper and cleared ev drain tube, op test good"
Near Cleveland, OH 44107
Dan H
Job Details:
10/30/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint of black marks on clothes, ran diagnostics found f0e5(off balance) error code, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Near Brook Park, OH 44142
Corina B
Job Details:
10/30/2020
DRYER WHIRLPOOL WGD5100HW0 "Replaced the sensor, harness and control. Optest ok."
Near Cleveland, OH 44110
Jason N
Job Details:
10/30/2020
RANGE WHIRLPOOL WFG320M0BS3 Installed outer glass panel. Reattached door handle. Op test good.
Near Westlake, OH 44145
David R
Job Details:
10/30/2020
DRYER MAYTAG LDG8824AAM Replaced parts. Tested. Threw a wet wash clothes in. Let run for 10 mins. Heat cycling on and off. Good. Op test ok.
Near Shaker Heights, OH 44120
Corey L.
Job Details:
10/30/2020
WASHER KENMORE 110.238221 "Customer ran several loads and stated it does it still randomly even using the different cycles, still have not seen a failure occur if there is an issue still it could still be timer stalling as advised last visit but I cant see how there is anything el
Near Moreland Hills, OH 44022
Brian M
Job Details:
10/29/2020
REFRIGERATOR KITCHENAID KBFN402ESS02 Customer showed pop took pic Cc light not working Found led board not functioning properly ; ordrng 1 W11368839 (Led Control board)
Near Olmsted Township, OH 44138
David R
Job Details:
10/29/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Went through step 4. No groaning noise from 3 way valve. Partial frost pattern on both evaps, restriction or leak. Ordering FF EVAP. On return replace evap, compressor and filter.No help needed. Schedule 5 hour. Big job ; ordrng 1 WPW10643261 (evaporator
Near Cleveland, OH 44110
Jason N
Job Details:
10/29/2020
RANGE WHIRLPOOL WFG505M0BS3 "Cc unit oven door glass shattered. Confirmed outer glass panel shattered, side trim is also bent. Quoted estimate on lbc again for customer. She is contacting WP to see if she can get this repair covered. ; saved tckt"
Near Ashtabula, OH 44004
Jeff M
Job Details:
10/29/2020
REFRIGERATOR MAYTAG MFI2569VEB2 Upon my arrival the unit was operating fine. I could not find an issue.the way the customer was describing the issue it sounds like a control. I cannot determine for certain. Op tested good
Near Willowick, OH 44095
Corina B
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the door. Optest ok.
Near Olmsted Falls, OH 44138
Dan H
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that ice is melting in bin twice a day, found solid chunk of ice frozen in bottom of bin, ice box fan is running, ice box thermistor Is good, cycled ice maker , ice maker cycled and filled, water is leaking from ice mold, cycled i
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/29/2020
COOKTOP ELE KITCHENAID KCED606GSS00 "Replace switch and knob,opt test ok"
Near Madison Township, OH 44041
Jason N
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed both ice maker. Ran manual harvest tests on lower and upper. Op test good for both.
Near Kirtland, OH 44094
Jason N
Job Details:
10/29/2020
WASHER GE WJSR4160G2WW "Cc unit not advancing cyclesCustomer states they will have to manually turn timer sometimes because it sticks in one spot. Ran wash test, watched timer module, timer module making clicking and popping noises inside, not moving. Gears inside timer module
Near Cleveland, OH 44114
Corina B
Job Details:
10/29/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced the control, pump and motor. Ran a calibration. Optest ok"
Near Chagrin Falls, OH 44022
Brian M
Job Details:
10/29/2020
RANGE GE ZGP304NR3SS Installed igniter Ran test bake to 350OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Parma Heights, OH 44130
Corina B
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "CC that the ice maker is not making and food is getting frost bite. The control is set at the lowest setting. Ran diag passed. Checked the ice maker not cycling. Getting 120 volts from the control. Will need a new control, ui and ice maker. ; ordrng 1 WP
Near Brecksville, OH 44141
Brian M
Job Details:
10/29/2020
DISHWASHER KITCHENAID KDFE104HPS0 Cc of a smell Ran diagnostics found no errors Ran through test cycle no smell found Inspected wires no issue found Could not duplicate a issue at this time
Near Avon, OH 44011
Gabriel P
Job Details:
10/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Replace console and advise customer to download app and call whirlpool connect to get the connected to unit wifi ,opt test ok"
Near South Amherst, OH 44001
Gabriel P
Job Details:
10/29/2020
DISHWASHER KITCHENAID KDTE234GPS0 Found lots of issues with unit found 120 voltage on valve but not filling also door no closing properly and console door panel is crooked ordering parts needed ; ordrng 1 W10908291 (door-inner) and 1 W11165143 (panel) and 1 W11175771 (valve-inlt)
Near Lorain, OH 44052
Gabriel P
Job Details:
10/29/2020
WASHER MAYTAG MVWC300VW1 "Hot water valve not working ordering ; ordrng 1 WPW10144820 (valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Avon Lake, OH 44012
Corey L.
Job Details:
10/29/2020
WASHER MAYTAG MVW6230HW0 "Customer complaint noise every time it spins, started medium spin, confirmed noise, noise coming from belt, added a very small dab of hi temp grease to pulley to stop noise, op test good"
Near Avon, OH 44011
David R
Job Details:
10/29/2020
WALL OVEN KITCHENAID KEBC207KSS04 "Wrong part ordered, part ordered is top blower motor. Found correct part for bottom over blower. Have part not used with me ; ordrng 1 WPW10016550 (blower)"
Near Conneaut, OH 44030
Jeff M
Job Details:
10/29/2020
WASHER MAYTAG MVWB835DW0 Installed new part unit tested good
Near Berea, OH 44017
Corey L.
Job Details:
10/29/2020
DISHWASHER WHIRLPOOL KDPE234GPS0 "Customer complaint dishwasher not filling, ran diagnostics found f6e4 float switch open, found pea under float switch, removed, unit filled and washed on normal and express wash cycles, op test good"
Near Avon Lake, OH 44012
David R
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Cc door alarm light not going off, cannot dispense water/ice, deli drawer out, frost/ice on fascia front and rear cabinet. Followed service pointers for rare cabinet and fascia heater. Tested power going to deli, 14vdc. Going into diagnostics test 16/17
Near Aurora, OH 44202
Brian M
Job Details:
10/29/2020
DISHWASHER KITCHENAID KUDS30IVBL4 Installed gasket Made sure unit was level OP Test Ok
Near Avon Lake, OH 44012
David R
Job Details:
10/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit leaking from left front corner, customer said they just replaced the inner seal themselves recently before calling us out. Had customer run unit before arriving. Verified leak. Took off door and place see through clear door on. Was motor sprayer
Near Avon, OH 44011
Gabriel P
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Parts didnÂ’t arrive but light was working when arrive also customer show me of frost building up on top door and shelf explain her that could of been cause by the door being open she said she search that in google thatÂ’s what it said and I told her thatÂ’
Near Aurora, OH 44202
Brian M
Job Details:
10/29/2020
DRYER SAMSUNG DV52J8700EPA2 Cc of noise Found noise coming from idler pulley Replaced using truck stock OP Test Ok ; used 1 DC93-00634A (Samsung Pulley) from stock
Near Concord Township, OH 44077
Jeff M
Job Details:
10/29/2020
REFRIGERATOR JENN-AIR JS48SEDBDA The units not going through the frost cycle I put the unit in diagnostics main control board is sending power to the heating circuit. I opened up the in-line heater fuse tested good this unit has a dual glass heating element which is open the part is disc
Near Parma Heights, OH 44130
Jason N
Job Details:
10/29/2020
WASHER WHIRLPOOL WTW5600XW0 "Cc unit not advancing cyclesCustomer stated itÂ’s stopped washing and spinning. Ran wash test, motor free spinning. Checked under unit. Found drive belt inside guard, drive pulley loose and has been rubbing on guard. Motor pulley is also melted and damage
Near Lorain, OH 44055
Gabriel P
Job Details:
10/29/2020
WASHER WHIRLPOOL WTW8500DC0 "Replace both control,ran calibration and auto test pass,opt test ok"
Near Seven Hills, OH 44131
Corina B
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced the damper. Optest ok; used 1 Shipping from stock
Near Strongsville, OH 44136
Corey L.
Job Details:
10/29/2020
DRYER WHIRLPOOL WED8000DW4 "Customer complaint of longer dry times than before, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent also has a hard bend at unit connection, star
Near Brooklyn, OH 44144
Jason N
Job Details:
10/29/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 "Cc unit lower spray arm not working.Ran diagnostics, found code f5e2. Confirmed in diagnostics cycle lower spray arm is not rotating. Could be diverter issue or possibly the spray arm itself. Replaced pump and motor assembly using customer supplied pre I
Near Olmsted Falls, OH 44138
David R
Job Details:
10/29/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not spinning. Took off washplate, found hub stripped. Replaced from t/s. Tested and calibrated, good. Op test ok; used 1 W10528947 (HUB) from stock"
Near Brook Park, OH 44142
Dan H
Job Details:
10/29/2020
WASHER WHIRLPOOL MVWB835DW1 "Customer complaint that unit will not turn on at all, confirmed, ran diagnostics found f6e2(communication error) error code, user interface passed test, unit needs new control; ordrng 1 W11024149 (Cntrl), used 1 SHIPPING (shipping and handling) from st
Near South Euclid, OH 44143
Jason N
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc unit not making iceRan ice maker diagnostics, no water entering during fill test. Found ice tube frozen up. Checked tube heater for resistance and power. Heater is reading open. Heater is not available as a serviceable part on this unit. Unit needs fr
Near Cleveland, OH 44102
Jason N
Job Details:
10/29/2020
WASHER AMANA NTW4516FW3 "Cc unit shaking/bouncing in spin cycle.Checked tub suspension, tub bouncing several times when pushed down. Suspension springs are weak. Unit needs tub suspension.; ordrng 1 W10780045 (suspension)"
Near Mentor, OH 44060
Jeff M
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Customer never flushed the water when she installed a new filter I ran 2 gallons of water through the dispenser and recommended for her to make another bin of ice and then dump it
Near Cleveland, OH 44135
Jason N
Job Details:
10/29/2020
DISHWASHER KITCHENAID KDPM354GPS0 "Cc husband fell on unit when door was open.Customer needs quote on repair due to door damage. Found inner door panel dented, will cause unit to not seal. Also door hinges are bent, door opening too far and will not close back up to latch. Quoted customer
Near Berea, OH 44017
Dan H
Job Details:
10/29/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Installed new door, op test good"
Near Strongsville, OH 44149
Corina B
Job Details:
10/29/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "CC that the dishes are coming out dirty. Checked the control 0 volts to the pump and motor. Will need a main control and pump and motor. Cust is calling whirlpool to see if they will pay for the parts. If they do not just order the control to start with.
Near Mentor, OH 44060
Jeff M
Job Details:
10/29/2020
WASHER WHIRLPOOL WTW4816FW2 Customer wash the rug which caused the machine to go off balance and detach the suspension unit tested good
Near Lorain, OH 44052
Gabriel P
Job Details:
10/29/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 Replace parts from service pointer and electronic that whirlpool training told me that should take care issue with evaporator on fridge freezing opt test ok
Near Garfield Heights, OH 44125
Corey L.
Job Details:
10/29/2020
REFRIGERATOR WHIRLPOOL WRT318FZW05 "Customer complaint fridge is not too cold and frz knob broke, confirmed temps were -3 frz and 47ff found ice blocking channels to fridge not letting air circulate, warm air entering unit, ice droplets on ceiling, found dent in door by liner, gaskets on f
