We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Jason N
Job Details: 02/24/2022
"Cc unit not making ice after last repairCustomer stated unit made 1-2 batches of ice since last repair then stopped again. Ran ice maker diagnostics, found code E5 for timed ice making. Called wp techline, JR, verify proper airflow and temperatures, may need to log temperature data. If all that checks out, may be a Ui logic issue and would need replaced. Called BJ, cannot log temperature data at this point, can try replacing UI ensure proper operation before charging customer. Customer does not agree with this, will not pay for any more parts. Office will need to discuss with customer on next steps; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mayfield, OH 44143
Corina B
Job Details: 02/24/2022
"CC that there is not a lot of cold water, the door alarm does not work, the food is freezing in the ff section, does not go into a defrost and there is writing on the freezer door. Showed cust the coils for the water, the bins are not in center with each other, checked the freezer evaporator good frost pattern. The door alarm beeps after 5 minutes. Plastic film still on the door. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL3
Near Beachwood, OH 44122
Corina B
Job Details: 02/24/2022
CC that the spray arm got stuck on the lower rack. Confirmed. Found the spray arm getting caught on the low rack. Re attached the spray arm and adjusted the rack. Let the dishwasher run for several minutes not getting caught on the rack. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS0
Near Elyria, OH 44035
Angel
Job Details: 02/24/2022
Customer cancelled at door and decided not to continue with diagnosis.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Garrettsville, OH 44231
Brian M
Job Details: 02/24/2022
Cc drawers popping open Found them not aligned properly Fixed drawers. OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
David R
Job Details: 02/24/2022
"Replaced damper, tested. Good. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near North Royalton, OH 44133
David R
Job Details: 02/24/2022
"Replaced lid lock, actuator, belt t/s, cam t/s. Found cam broken and loose belt. Ran diagnostics, cleared error codes. Ran calibration. Good, op test ok ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFA
Near Painesville, OH 44077
Dan H
Job Details: 02/24/2022
"Customer complaint of clunking noise, confirmed, noise is coming from compressor during start up and shut down, unit needs new compressor ; ordrng 1 5304512654 (Compressor)"
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/24/2022
"Cc unit making loud screeching noise.Confirmed loud pulley or roller noise when starting dry cycle. Pulled unit apart, found belt idler pulley mostly seized and worn on shaft. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
maytag range
Model n/a
Near Warrensville Heights, OH 44128
Corina B
Job Details: 02/24/2022
There is no model and serial tag on the unit. Advised cust to call the warranty company back.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma Heights, OH 44130
Gabriel P
Job Details: 02/24/2022
"Found a loud grinding noise from cam and belt was strip and shifter was damage replace all parts from t/s ,opt test ok ; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Atwater, OH 44201
Brian M
Job Details: 02/24/2022
Cc unit not cycling properly Found screens clogged Cleaned fill valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Cleveland, OH 44120
Manny
Job Details: 02/24/2022
"C unit not draining, set unit into diagnostics found error code F9E1 for long drain tilted unit back and pump is o er heating and humming, gave customer an estimate for the repair and she said that she was calling rent a center to get a new unit. Customer will not proceed with the repair.; ordrng 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near North Ridgeville, OH 44039
Angel
Job Details: 02/24/2022
Cc that the units screen went blank and would not do anything else. Reseted unit and unit started working as should ran diagnostics and no error codes stored. Tested unit a couple of times and passed. Explained to customer that this units being electronic sometimes they can have a glitch and need to be reseted. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE02
Near North Ridgeville, OH 44039
Angel
Job Details: 02/24/2022
Cc that unit was still not making ice. Verified temperatures and ff section was at 47* and temp was set to 33* and freezer was at 19* and temps were set to -3* took off freezer evap cover and found a ball of ice on capillary tube sent picture to BJ and said that by whirlpool if unit has a coated ff section evaporator to replace the filter drier with a uv one. Rescheduled with customer to replace drier.; ordrng 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Brecksville, OH 44141
David R
Job Details: 02/24/2022
Replaced right door gasket. Good. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Kent, OH 44240
Brian M
Job Details: 02/24/2022
Installed element and switch OP Test Ok
We serviced a
KENMORE WALL OVEN
Model 790.49069401
Near Painesville, OH 44077
Dan H
Job Details: 02/24/2022
"Installed new control, op test good , element was never installed and needs returned"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Willoughby, OH 44094
Dan H
Job Details: 02/24/2022
"Customer complaint of white streaks on clothes, ran diagnostics no error codes found, all components are working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/24/2022
"Installed control and temp probe. Ran bake test to 300 degrees, let cycle several times, recorded temp to ensure temperature stability. Reading 311 after first cycle, 297, 302, 307 subsequent cycles. Op test good."
We serviced a
GE REFRIGERATOR
Model PDS22SCPARSS
Near Lakewood, OH 44107
Manny
Job Details: 02/24/2022
"Cc unit not cooling stated that he replaced the start device but unit didnt start, unit is not cooling compressor is not running, used my tester and compressor is good, checked power coming to compressor and only getting 6V from control board, unit will need a main control. Customer will not proceed with the repair at this time, hell look around for a unit to purchase and if he decides to proceed with the repair hell call us. ; ordrng 1 WR55X10942 (bd asm main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV1153BAB
Near Bedford, OH 44146
David R
Job Details: 02/24/2022
"Cc unit not working. Control intermittently coking off and on. Found ribbion cable on control is breaking apart, and door switches are shorting out, latch bracket is cracked. DE94-01354E control assembly is discontinued, W10127090 control discontinued, DE96-00414A door switch bracket discontinued and will also need door switches all 3. Sending over ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Bedford, OH 44146
David R
Job Details: 02/24/2022
Cc unit leaking. Leaking coming from drain hose. Ordering hose. ; ordrng 1 W11244231 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Broadview Heights, OH 44147
David R
Job Details: 02/24/2022
Cc unit leaking water from FZ in FF. Drain tub clocked. Unclogged and steamed all ice. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 02/24/2022
Called whirlpool They suggest to run a clean cycle and if it continues to order and replace the ui and control at the same time
We serviced a
MAYTAG DRYER
Model SDE305DAYW
Near Aurora, OH 44202
Brian M
Job Details: 02/24/2022
"Cc of noise Found noise coming from drum and front baffle, drum is digging into baffle and has caused a groove in drum Will need drum, baffle, slides and rollers. Parts NLa; ordrng 2 WP37001042 (support)s and 2 WP37001298 (support)s and 1 WP500121 (pad) and 1 504467WP (cylinder assy) and 1 WP503616WP (bulkhead)"
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Beachwood, OH 44122
Jason N
Job Details: 02/24/2022
"Cc unit has moisture and streaks buildup between door glass.Found single streak in between bottom door. Advised customer that doors are not fully sealed and moisture will appear, but will dissipate after it cools. Pulled door apart and cleaned out streak. Advised customer be careful around top door vents to avoid dropping anything inside door as this will form spots/streaks inside. Unit is working as designed."
We serviced a
N/A N/A
Model LSR5132JQ1
Near Beachwood, OH 44122
Jason N
Job Details: 02/24/2022
Cc unit not workingFound timer will not engage internally to start any cycle. Unit needs timer module. Part (3946451) is NLA for this unit. ; O-emld tckt
We serviced a
WHIRLPOOL RANGE ELE
Model WOS92EC0AS03
Near Berea, OH 44017
Angel
Job Details: 02/24/2022
Cc that unit is dead and it happened after the self clean. Verified and found the thermal fuse open will need fuse replaced. Replaced thermal fuse tested unit and preheated to 350*. Opt test ok.; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock
We serviced a
WHIRLPOOL WASHER
Model LSR6334LQ1
Near Lakewood, OH 44107
Manny
Job Details: 02/24/2022
"Cc spin cycle not working, unit has oil leak and water coming from drive tube motor is humming and drain pump has a small leak from the seam, timer wont work on quick wash and agitator dogs need to be replaced. Unit needs a gearcase, drive tube , drive motor, timer, and drain pump replaced. Set next appointment as a 3 count and send for double labor.; ordrng 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 285753A (Drive motor) and 1 285753 (coupling,motor) and 1 285748 (cam-agitator) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WP3955489 (timer) and 1 WP3363394 (drain pump)"
We serviced a
WHIRLPOOL DRYER
Model MGDB765FW0
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/24/2022
"Call tech line spoke to steve he believes the heat is 15 degrees off and unit will need thermistor and operating thermal stat gave estimate customer will try to talk to whirlpool for coverage ; ordrng 1 WP3391912 (Operating thermal) and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
N/A WASHER
Model MVWX655DW0
Near Maple Heights, OH 44137
Corina B
Job Details: 02/24/2022
"CC that the clothes are coming out wet. Confirmed. Ran diag F7E1 BASKET SPEED FAULT, F5E1 LID SWITCH FAULT. Found the hub is worn. The gearcase is leaking oil. The washplate is seized the the shaft. Tried removing it with hot water. Will need a new gearcase, cam, hub, belt, shifter, capacitor ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor)"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Aurora, OH 44202
Brian M
Job Details: 02/24/2022
Cc of noise Replaced idler pulley Unit still has a vibration Front bulk head seems warped and out of round Bulk head is NLA; ordrng 1 8519245 (bulkhead)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 02/24/2022
"Cc unit not draining Plugged in unit, found unit stuck in drain out mode, but pump motor only humming. Drained water from tub, replaced drain pump using customer supplied part. Ran auto test, all functions passed. Op test good."
We serviced a
ELECTROLUX WASHER
Model EFLS517SIW0
Near Shaker Heights, OH 44120
Corina B
Job Details: 02/24/2022
"CC that the door does not latch. Confirmed. Found the door latch is broken will need a new latch. Cust can install part; ordrng 1 5304505231 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Rocky River, OH 44116
Manny
Job Details: 02/24/2022
"Replaced console, took core for return opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44105
Jason N
Job Details: 02/24/2022
"Cc unit not completing cyclesRan diagnostics, found code f8e1 for no/low fill. Ran auto test, found hot and cold lines are reversed. Corrected water line installation. Reran auto test, all functions working. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Westlake, OH 44145
Manny
Job Details: 02/24/2022
"Took 25 mins to steamed evap, Replaced parts listed, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near South Euclid, OH 44121
Corina B
Job Details: 02/24/2022
Replaced the heater. Opt test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/24/2022
"Cc unit not starting Checked power to unit, good power at 243v, found the power cord and terminal block burnt on L1 terminal due to loose connections. Unit needs power cord, terminal block and wire harness. ; ordrng 1 WP3397659 (Terminal block) and 1 WPW10450286 (Harness), used 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Cleveland, OH 44121
Corina B
Job Details: 02/24/2022
Replaced the door. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Euclid, OH 44123
Corina B
Job Details: 02/24/2022
CC that the unit stops working and clothes are wet. Confirmed ran diag F8e1 long fill no fill. F0e3overload. Tested the cold water no water coming in. Checked the hose has water. Checked the power at the valve 120 volts. Replaced the valve. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Eastlake, OH 44095
Corina B
Job Details: 02/24/2022
Replaced the rail. Opt test ok
We serviced a
SAMSUNG DRYER
Model Dve50r5400v/A3
Near Aurora, OH 44202
Brian M
Job Details: 02/24/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Avon Lake, OH 44012
Angel
Job Details: 02/24/2022
"Cc that unit is not spinning. Verified and unit has hub stripped again. Will need hub replaced hub is still under warranty. Also looked underneath unit and gear case has started to leak as well will need gear case, belt and cam as well. Gave customer estimate and said she rather buy a new unit. Charged service call.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Strongsville, OH 44136
David R
Job Details: 02/24/2022
"Cc unit has a burnt smell after drying. Found a lot of food items under heater and in filter, cleaned out everything. Ran unit, heater working properly. Advised customer of making sure big items on dishes are scrapped or cleaned off to try and prevent issue as much as possible. Unit is good, op test ok."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Westlake, OH 44145
Gabriel P
Job Details: 02/24/2022
Took pictures of moving date this is a new development also call whirlpool found unit popping open after 5 seconds of cooking they said it might be switches ; ordrng 3 W11397156 (Switch)s and 1 W11305909 (Monitor) and 1 W11201860 (Latch door) and 1 W11201858 (Latch door) and 1 W11486764 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Montville, OH 44064
Dan H
Job Details: 02/24/2022
"Installed new door panel, op test good"
We serviced a
AMANA REFRIGERATOR
Model DRB1901CW
Near Madison, OH 44057
Dan H
Job Details: 02/24/2022
"Installed new defrost timer and bimetal, cleared evaporator , op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Ashtabula, OH 44004
Dan H
Job Details: 02/24/2022
"Customer complaint that mount for mullion keeps falling off, confirmed, mullion mount is part of the door, unit needs new right side fresh food section door(ss); ordrng 1 242185670 (Door rh(ss))"
We serviced a
KENMORE WASHER
Model 11021302010
Near Madison, OH 44057
Dan H
Job Details: 02/24/2022
"Customer complaint that unit is not spinning, suspension is good, ran diagnostics found f7e1(basket speed fault), f7e7(motor unable to reach target rpm), and f7e5(shifter fault) error codes, confirmed unit is not spinning, gearcase is bound internally, freed basket, unit spins, bearings are worn, unit needs new gearcase, customer does not want repair; ordrng 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MES8800FZ2
Near Madison, OH 44057
Dan H
Job Details: 02/24/2022
"Installed ew infinite switch, op test good"
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Aurora, OH 44202
Brian M
Job Details: 02/24/2022
Cc of gas smell when opening door Gas was off at arrival turn gas on ran unit for a few minutes no abnormal smells Let unit sit could not smell
We serviced a
WHIRLPOOL ICEMAKER
Model KUID508HPS01
Near Cleveland, OH 44124
Brian M
Job Details: 02/24/2022
Installed pump OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Avon Lake, OH 44012
Angel
Job Details: 02/24/2022
Replaced heater tested unit. Opt test ok.
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near South Euclid, OH 44121
Jason N
Job Details: 02/24/2022
"Cc unit sometimes doesnt heat and the fan doesnt workConfirmed hood fan is not turning on during cycle or when fan button is pressed. Checked voltage at control board to fan motor. Good voltage at control for both speeds, 120.5vac. Unit needs fan motor and interlock switch kit for intermittent light and heat operation. ; ordrng 1 W11441128 (Fan motor) and 1 W11244490 (Interlock kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS2
Near Columbia Station, OH 44028
David R
Job Details: 02/24/2022
"Bracket screws never put back in. Corrected, good. Op test ok."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, OH 44145
Gabriel P
Job Details: 02/24/2022
"Customer complaint of time and clock resetting advise then to download app and synchronize unit to app and dont delete it that way it will go for time and date of phone,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW2
Near Westlake, OH 44145
Angel
Job Details: 02/23/2022
Cc that unit will not start just clicks same complaint as last visit in October. Checked unit and had no error codes checked power and was good checked connections on control and good as well. Took apart unit and checked fuses and thermostats and were good took off motor harness and plugged back in reinstalled all parts and tested unit and started working. Called BJ and explained issue and said it could be the motor to order motor and also ordering control. ; ordrng 1 W11413572 (Control) and 1 WP697772 (Blower wheel) and 1 279787 (Motor)
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFU17F5HWP
Near North Royalton, OH 44133
David R
Job Details: 02/23/2022
"Cc unit not cooling or any noises. Fan, compressor not turning on. Not getting 120 to comp. Will need door control. Ordering. ; ordrng 1 297370600 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Ashtabula, OH 44004
Joe O
Job Details: 02/23/2022
Installed sump and heater. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Jefferson, OH 44047
Joe O
Job Details: 02/23/2022
Cc: not agitatingInstalled belt and actuator. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/23/2022
Found pulley squeaking replace from t/s opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Angel
Job Details: 02/23/2022
Verified entitlement and its still under the 1 year manufacturing warranty. Cc that unit will not pass the wash cycle. Verified and found drain hose like 1 foot of the grown. Ran diagnostics and had error code F8E1 long fill/ no fill explained to customer that they will have to raise the drain hose at least 38 off the ground because if not the water will just syphon out while its trying to fill and will not start the wash cycle. Unit working as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Parma, OH 44129
Marie V
Job Details: 02/23/2022
Cc that the unit stopped running in about 40 min into the cycle and on the timer. And sometimes you try to do. Just 40 min and it does not starts. Confirmed. Verify timer found terminal that was open instead of close. Unit will need new timer. ; ordrng 1 WPW10185992 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Mentor, OH 44060
Corina B
Job Details: 02/23/2022
Replaced the ice maker. Cycled the ice maker. Opt test ok
We serviced a
MAYTAG DRYER
Model MGD6230RHW1
Near Highland Heights, OH 44143
Jason N
Job Details: 02/23/2022
Installed Ui and harness parts. Ran normal sensor dry cycle with damp clothing. Unit sensed and adjusted dry time based on moisture sensory. Unit op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Jefferson, OH 44047
Joe O
Job Details: 02/23/2022
Installed motor. Ran auto test and calibration. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 105.59297991
Near Madison, OH 44057
Dan H
Job Details: 02/23/2022
"Customer complaint that unit is not dispensing ice or water, confirmed, found control lock on, turned off, unit dispensed ice and water, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Maple Heights, OH 44137
Manny
Job Details: 02/23/2022
Cc unit not cool enough in freezer temp in freezer is 10 degrees and in RC 42. Removed evap cover and foam duct is broken and a piece kept going to the fan causing a little squeaking noise and preventing airflow. Unit will need a new duct.; ordrng 1 W10919804 (duct-air)
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Solon, OH 44139
Manny
Job Details: 02/23/2022
"Cc unit gets to the spin cycle and shows 14min left then goes to 5 mins the stop and wont drain. Ran diagnostics cycle and unit has a really loud grinding noise, tilted unit back and found lots of oil on the floor and rotor and stator, unit will need bearings replaced as well as rotor stator, hub and latch. Ordrng 1 WPW10619844 (Latch) and 1 W10435302 (Bearing kit) and 1 W10820039 (hub) and 1 280146 (rotor) and 1 WPW10419333 (stator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44120
Marie V
Job Details: 02/23/2022
Replaced thermostat. Op test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Brook Park, OH 44142
Gabriel P
Job Details: 02/23/2022
Found evaporator frozen and fan not running ordering parts needed ; ordrng 1 W11405276 (Harness) and 1 WP2315549 (Fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/23/2022
"Replace ice chute and control,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Gabriel P
Job Details: 02/23/2022
"Found drain hose on floor siphoning water out when filling correct issue advise customer to keep hose up 35 inches,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/23/2022
"Installed Niagara board. Tested ice and water dispense, both dispense tests good. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Rocky River, OH 44116
Angel
Job Details: 02/23/2022
"Cc that unit will work sometimes and sometimes at the end of cycle it will display a F5E3 error.; ordrng 1 W11316250 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Lakewood, OH 44107
Angel
Job Details: 02/23/2022
Cc that unit when turning on sometimes there a boom from the right hand side and burners on the left hand side will turn off. Verified and unit will start turning on perfectly every time. Called BJ and said there could be a leak underneath top. Took off top and verified all connections and found the right front orifice line going to the valve was threaded on crooked tried to fix but was stripped will need the orifice holder and the valve also noticed that the key pad harness was kind of burnt so ordering key pad harness and display harness. Orifice holder out of stock on my end office to reschedule with customer. ; ordrng 1 W11186526 (Right holder-orf) and 1 W11241561 (Valve) and 1 W11176109 (Display harness) and 1 W11025616 (Key pad harness)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Royalton, OH 44133
David R
Job Details: 02/23/2022
"Replaced agitator, washplate. Tested. Good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBS00
Near Ashtabula, OH 44004
Joe O
Job Details: 02/23/2022
"Cc: not making iceFound ice maker cycling. Attempted to fill, water flowing down into drain pan. Needs fill tube and water valve; ordrng 1 WPW10601149 (fitting) and 1 WPW10279866 (valve-inlt)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Geneva, OH 44041
Joe O
Job Details: 02/23/2022
Cc: long dry timesCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting blocked. Unit has good heat and air flow. Needs venting cleaned and replaced
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Chardon, OH 44024
Corina B
Job Details: 02/23/2022
"CC that there is white marks on clothes and the clothes are not moving. Ran diag no codes. Ran a calibration. Started a cycle, agitating. Advised cust 1/2-1 tablespoons of he detergent. 6-8 bath towels equals a full load. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM1
Near Painesville, OH 44077
Corina B
Job Details: 02/23/2022
CC that the unit is making a horrible noise when running. Started a cycle. The motor is screeching when running. Will need a pump and motor. Called BJ part is still under warranty. ; ordrng 1 WPW10591570 (Pump and motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Cleveland, OH 44120
Marie V
Job Details: 02/23/2022
"Cc that the unit is not cold enough on both sections. Confirmed. Took temps 54* on fresh food and 15* on the freezer. Found evaporator full with frost. 83.7 kohms. Found defrost sensor open, from diag. Unit will need new evap harness with thermistor. ; ordrng 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Dan H
Job Details: 02/23/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 37 degrees set to 38 degrees, unit is operating as designed ; saved tckt"
We serviced a
MAYTAG RANGE
Model MER5550AAW
Near Painesville, OH 44077
Dan H
Job Details: 02/23/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Brian M
Job Details: 02/23/2022
Cc unit over cooling freezing food Found damper sticking Open ; ordrng 1 WPW10196393 (damper control assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Ashtabula, OH 44004
Dan H
Job Details: 02/23/2022
"Recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10899131 (Lok ring), and 1 W10899126 (Lok ring) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WHD5090GW0
Near Cleveland, OH 44120
Jason N
Job Details: 02/23/2022
"Cc unit filter lights comes on randomly and unit will make a squealing noise sometime into the cycle. Started cycle, bottom filter light came on. Pulled filter and reset into position. Restarted cycle. Let run for 35 minutes, did not hear any abnormal sounds. Advised customer to record noise if it returns to help us identify. Unit is working as designed at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Madison, OH 44057
Joe O
Job Details: 02/23/2022
"Cc: tangling clothes, not spinning out, grinding noiseCustomer stated unit will work fine with small load but medium to full load unit will not spin out. Found no stored error codes. Ran auto test. Unit filling, washing. Unit not shifting properly. Needs clutch and sliderClutch out of stock. Office to reschedule; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Broadview Heights, OH 44147
David R
Job Details: 02/23/2022
"Replaced drain pump. Ran diagnostics, F0E3, F0E5 off balance and overload errors. Cleared, ran diagnostics and factory test. Good. All components working. Also found on cycles that the spin was either turned on off or on low. Advised customer to check settings and options to make sure that spin is set to appropriate level other wise clothes will not be dry and also to not overload machine , that can cause load wet issues as well. Unit test good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Bedford, OH 44146
David R
Job Details: 02/23/2022
"Cc unit making loud noises spin/agitate. Found gearcase leaking and washplate is stripped as well. Will need gearcase assembly and washplate. Gave estimate, paid SVC only, do not order parts.; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Washplate) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 02/23/2022
"Replace shifter,opt test ok"
We serviced a
HOT POINT FREEZER CHEST
Model HHM55MAWW
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/23/2022
"Cc unit not cooling Confirmed unit is not cooling, compressor is running but is very hot. Unit has refrigerant leak. This is an R600 unit, do not see any parts available for his unit. Called GE techline, unit is not serviceable."
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, OH 44022
Manny
Job Details: 02/23/2022
"Cc unit not powering on , I did what tech said and try to reset power but still not working, confirmed unit is dead no lights on, removed power supply from control have 119V removed control and status LED is blinking really fast, unit is receiving power to control but no out of control, unit will need a main control unit.; ordrng 1 WD21X25732 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFLE3911QW1
Near Cleveland, OH 44113
Marie V
Job Details: 02/23/2022
"Cc that the unit is leaking. Confirmed. Found fill hose has a crack on it. Will need new fill hose. ; ordrng 1 5304508358 (Fill hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ0
Near Madison, OH 44057
Joe O
Job Details: 02/23/2022
"Cc: arking, flames, and cooktop burner not workingFound element shorted to cabinet. Cooktop burner is functioning properly. Needs control and elementElement out of stock. Office to reschedule ; ordrng 1 W11308431 (cntrl-elec) and 1 W10779716 (elmnt-bake)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Lakewood, OH 44107
Angel
Job Details: 02/23/2022
Cc that unit was leaking on the plastic tank on the side of the dishwasher. Verified and was cracked will need to order water inlet assembly. Ordering part.; ordrng 1 W11535094 (Inlet assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Ravenna, OH 44266
Brian M
Job Details: 02/23/2022
Cc no cool Pressure test and called whirlpool Found factory joint at lokring leaking recovered refrigerant and replaced lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 8normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FE02
Near Chesterland, OH 44026
Manny
Job Details: 02/23/2022
"Cc top oven says is on but no heating, found burned out igniter, replaced igniter using TS # 12400035, op test ok.; used 1 12400035 (IGNITER) from stock"