Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8440 customer reviews

Corina B.

Corina B.

DISHWASHER WHIRLPOOL DU1300XTVQ1 "CC that there unit has black marks on the dispenser, the tub and around the vent. Cust is using liquid detergent. Started a cycle, spray arms are clear. Gasket is good. Advised cust to use pods instead of liquid or powder. To do a clean cycle every month with dishwasher magic or white vinegar. Optest ok."

Near Randolph Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

WASHER ADMIRAL ATW4475XQ0 "Installed new valve, found leak in drain hose, called landlord, no answer, he has not been quoted ; ordrng 1 WPW10189267 (Hose), used 1 SHIPPING (shipping and handling) from stock"

Near Arden Ave, Lakewood, OH 44107
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW3 Cc unit not draining Removed drain hose from drain tube ran test drain pump functioning properly Found customer drain to be clogged and not allowing unit to drain properly Advised to get drain inspected

Near Silica Sand Rd, Garrettsville, OH 44231
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: frost build up on freezer wallsFound customer had frost removed. Found all gaskets are sealing. Advised customer an item in the freezer could have been holding the door open. Found some items over hanging the shelves. Could not duplicate issue. Op test ok

Near Whitman Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW6300WW0 I accidentally rid of the dryer on the washer in the washer in the dryer. Service charge for the washer was awesome applied to the dryer. This washer is 10 years old. The bearings are shot it’s leaking from underneath most the time the tub will not separate customer will just buy a new one

Near Mohegan Trl, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FRU17G4JW21 "Cc unit not cooling Customer states it will stop cooling intermittently, and frost up on back. They have defrosted it, and it will work after. Unit cooling at time of arrival, no frost or ice buildup. Evap fan running. Good frost pattern on evap. Found door gasket tore on left side, magnet separated. Lower right corner wrinkled up on itself, may be letting air inside unit. Customer doesn’t think gasket is a problem. Advised that is the only thing I see obvious at this point that could be causing an issue."

Near Bridgeton Dr, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MHW5100DC "Drain pump seized. Customer took the pump apart he did not find anything inside the pump. The reason why the display was not working was because of the multiple overflow and error codes. I cleared the codes unit tested good drain pump is still seized. Customer can install the part himself.; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"

Near Mapleton Beach E Dr, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc unit not cooling in ff section Found evap frosted up cleared ice Found thermistor not in range Needs fan thermistor kit ; ordrng 1 W11033168 (harns-wire)

Near Morgan Trail, Aurora, OH 44202
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Richmond Rd, Lyndhurst, OH 44124
Brian M.

Brian M.

RANGE WHIRLPOOL SF315PEPB2 Cc unit not igniting on any burners and oven not heating Found bake igniter open Found no power coming from spark module to front switches Found 2 of the 4 front switches damaged Also found that the knobs are broken and does not turn burner off all the way (potentially causing customer to leave gas on ) Would like to replace all igniters due rust on the base of each one Would need to replace rear venturis due to screws rusted out ; ordrng 1 WPW10361492 (harns-wire) and 1 W10918546 (igntr-oven) and 1 WP6610341 (module-spk) and 4 WP98006100 (knob)s and 2 WP6610244 (venturi)s and 4 W10837674 (screw)s and 2 WPW10209656 (igntr-surf)s and 2 WPW10209657 (igntr-surf)s

Near E 142nd St, Garfield Heights, OH 44125
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDI02CRBS2 Cc: not cleaning properlyRan diagnostics test cycle. Found cold water at start of cycle. Found unit has good pressure. Spray arms are functioning. Unit is functioning as designed. Advised customer to run hot water at the sink. Also advised to run high temp wash for higher performance. Op test ok

Near Bunnell Ct, Cleveland, OH 44113
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS321SDHV04 Filter is plugged I took the filter out of the housing there was pressure. Customer needs a new filter; ordrng 1 EDR1RXD1 (water filter)

Near 2nd St, Fairport Harbor, OH 44077
David R.

David R.

WASHER AMANA NTW4516FW3 "Cc of the unit not working correctly, making a weird sound not letting clothes wash. Unit plugged in. Gave a error code F8E1 error code. Tested in manual. Both valves are working and correct. Valves on the right way. Took a look under. Found cam cracked and chipped. Replaced from t/s. Ran test, good. If any other noise pops up, would order gearcase. As of now. Op test ok; used 1 W10721967 (PULLEY) from stock"

Near W 14th St, Lorain, OH 44052
Jason N.

Jason N.

WASHER WHIRLPOOL GHW9460PL0 "Cc unit only cycling on hot water and leakingRan wash test on cold, hot water coming in. Found water lines reversed on back of unit. Corrected and restarted wash test. Unit not draining in bellow. Found 6 socks stuck in bellow blocking drainage holes. Ran wash cycle for 20 min, no leaks found on unit. Op test good."

Near Pinewood Ct, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW5100HC0 Wrong part ordered. Will need strike that goes into latch. Ordering ; ordrng 1 W11457841 (STRIKE)

Near Cleveland St, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 30 degrees, compressor and condenser fan are running, good frost pattern on evaporator, found evaporator fan barely spinning, unit need new evaporator fan; ordrng 1 WPW10464673 (Evaporator fan)"

Near Willard Ave, Bedford, OH 44146
Gabriel P.

Gabriel P.

OTR MICROWAVE KITCHENAID KMLS311HBS3 Found wrong screw that holds micro wave it was huge screw so what happens it broke the nut plate and fall on blower it will need the screw and nut plate ; ordrng 1 W10821385 (hard-mount) and 2 W11122643 (nut)s

Near Quarry Lakes Dr, Amherst, OH 44001
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF300ESS00 "Cc: not coolingFound temps at 72 in ff section, and freezer at 30 degrees. Found freezer evap frosted over. Entered diagnostics, tested defrost. In defrost unit pulling 530w. Unit is defrosting. Found drain tube is plugged up. Found mullion is cracked and not seated correctly. Cleared drain. Needs p trap, control, evap thermistor, and mullion; ordrng 1 W11035836 (cntrl-elec) and 1 W11190084 (tube-drain) and 1 WPW10383615 (thermistor) and 1 WPW10624450 (rail-mulln)"

Near Sussex Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW95HEDW0 The unit has overflow and pressure error needs a control and sensor ; ordrng 1 W11032117 (cntrl-elec) and 1 WPW10448876 (switch-wl)

Near Austinburg Rd, Ashtabula, OH 44004
Brian M.

Brian M.

DBL WALL OVEN JENN-AIR JJW9630DDS "Cc unit not unlocking and lower door hinges are weak Unlocked top oven ran test bake OP Test Ok Found Lower hinges to be weak and need replaced ; ordrng 1 WP74010283 (hinge), used 1 SHIPPING (shipping and handling) from stock"

Near Regent Park Dr, Chardon, OH 44024
Brian M.

Brian M.

DISHWASHER JENN-AIR DW871UQW Cc of a leak Found leak to be on bottom of pump housing Needs pump housing but part is NLA Part# Y912902; ordrng 1 Y912902 (Pump housing)

Near Rivers Edge Dr W, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M0BW2 I was trying to remove the screws for the igniter’s out of the burner heads they will not come out needs new burner heads; ordrng 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner) and 1 WPW10515453 (burnr-head) and 1 WPW10515454 (burnr-head) and 2 WPW10515455 (burnr-head)s

Near Mill St, Conneaut, OH 44030
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not filling with water, not cleaning dishes.Ran diagnostics, found codes 4-3 for motor not running. Ran wash cycle, pump motor not running. No power from relay on control. Unit needs control board. ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)"

Near Cormere Ave, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Cc: not cooling, frost in rear of ff sectionFound temps in ff section at 55 degrees, freezer at 25 degrees. Found temps set at -5 in freezer and 33 in ff section. Found ff evap and freezer evap have frost build up. Found freezer evap is frosted just around fan. Customer stated he has an issue with the door being left open. Ran diagnostics to test frost pattern. Control not allowing to run diagnostics test. Needs ff evap fan, harness, and controlCustomer does not want to repair at this time"

Near Shakerwood Rd, Warrensville Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSC503ESS00 CC that the unit is not making ice. Found the wire is pinched at the door. Will need a new door. ; ordrng 1 LW10728959 (Door)

Near Park Pl, Berea, OH 44017
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW The unit had a no fill Long fill code. I cycled the hot and cold water valves tested good I checked the pressure sensor dome and tube looked good I recalibrated machine

Near Dillon Dr, Ashtabula, OH 44004
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2976AEM03 Cc unit seems like it runs forever Unit is running properly Advised customer on noise issues and showed him in owners manual of run time OP Test Ok

Near Messenger Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4850XQ0 "CC that the washer does not spin the clothes. Ran diag F7E1 – BASKET SPEED SENSOR FAULT, F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Found the belt slipped off no shield on the gearcase. Reattached the belt. Unit started to agitate and spin. When in a spin the bear are worn. Will need and gearcase. ; ordrng 1 W11255272 (Gearcase), used 1 Shipping from stock"

Near Northland Ave, Lakewood, OH 44107
Corina B.

Corina B.

RANGE WHIRLPOOL WFE505WOHS1 CC that f1e1 is in the ui. Ran diag F1E0 Internal board failure to hit cancel cancel start error came back up. Will need a main control. ; ordrng 1 W11314391 (Control)

Near Mayfield Rd, Cleveland, OH 44106
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 Found no error codes also notice unit is plug on gfi advise customer to change it for a regular 15 or 20 amp outlet but customer complaints that some times it comes on sometimes it won’t replace control if it continues with same issue he will need to switch outlet for further diagnostics ran calibration and auto test pass

Near Oakdale Dr, South Amherst, OH 44001
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that ice maker doesn’t work when arm is up and customer just doesn’t like unit anymore “it doesn’t have enough room”, explained to customer that if the arm is in the up position that the ice maker is turned off, unit is operating as designed"

Near W 58th St, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Customer complaint of moisture build up in fresh food section, found a 1/4” gap on bottom right side of unit, called whirlpool techline spoke to butch, unit is unrepairable"

Near McCracken Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER MAYTAG MHWE400WW01 "Customer complaint of f21 and suds error codes, drain hose is clear, pressure hose is clear, customer replaced the drain pump , unit needs new central control unit, customer does not want repair at this time; ordrng 1 WPW10326458 (Ccu), used 1 SHIPPING (shipping and handling) from stock"

Near Queens Ct, Westlake, OH 44145
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 when I first arrived I noticed that the machine was over sudsing it appeared as if to much soap got into the dishwasher. I called tech line and they told me that if a customer rinses their dishes too much what happens is the soap has no salts and sugars and fats to break down and therefore collects inside the dishwasher to the extent where it will constantly over suds. told the customer stop rinsing the dishes. She wants a new kick panel installation because the old one has a watermark on it. ; ordrng 1 WPW10526114 (panel)

Near Lanark Ln, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 "CC that the control panel is getting discolored. Console is discolored. Took pic. Advised cust warranty does not cover cosmetic, to call whirlpool to get a concession. Ran diag no codes. Ran a calibration. Optest ok."

Near Markbarry Ave, Euclid, OH 44132
Corey L.

Corey L.

RANGE WHIRLPOOL WFG540H0AE0 "Installed dsi board, op test good"

Near Lakeland Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 The unit is too cold in the freezer and too warm in the frigid. Needs a new control; ordrng 1 W11371382 (CONTROL )

Near Reynolds Rd, Mentor, OH 44060
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH32519HV5 Customer was experiencing heating issues with the microwave. Upon my arrival I tried to duplicate the issue and I could not. Unit tested good and operated correctly

Near Mercury Ct, Roaming Shores, OH 44085
Dan H.

Dan H.

RANGE WHIRLPOOL WGG745S0FS02 "Customer complaint that upper oven is not lighting, confirmed, found control not sending power to igniter, unit needs new control, customer does not want repair at this time; ordrng 1 W10878844 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near W 132nd St, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint that unit is freezing food in fresh food section, adjusted temperature offsets in both freezer section and fresh food section , advised customer to monitor"

Near Clifton Blvd, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Same prior issue call whirlpool tech line spoke steve he had me checked test 6 again read 02 open again told me to check at the control if is open check p2 connector the the brown and pink on a scale 200ohms it had less then 1 ohm so the the control not reading the bi metal that is close will need control need control ; ordrng 1 W11089236 (cntrl-elec)

Near W Oviatt Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 The unit will not power on the unit needs a new control and UI; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)

Near Proctor Rd, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFTR2021TS1 Installed fan blade OP Test Ok

Near OH-303, Ravenna, OH 44266
Joe O.

Joe O.

WASHER MAYTAG MHWE450WW01 "Cc: not draining, not spinning out clothesFound error code f34(unload indication), states unit sensed a load in the unit while on clean cycle. Ran test cycle. Unit fills washes, drains and spins. Unit reached high speed spin. Unit drained all water out without issue. Ran normal cycle. Ran drain and spin. Could not duplicate issue. Unit functioning as designed. Op test ok"

Near Woodburn Dr, Moreland Hills, OH 44022
Jason N.

Jason N.

RANGE KITCHENAID KGST307HBS4 "Cc unit control panel works intermittently, unit seems to get hot on top.Confirmed some function buttons on touch panel do not work. Unit needs interface panel. Panel (9781973CB) shows NLA on parts lookup. Able to run bake test to 350 degrees, blower fan working correctly. Airflow is normal through venting. Console and top of unit getting warm due to normal oven venting.; saved tckt"

Near Montgomery Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found no issue with unit but found drain hose on the floor advise then what to do to correct issue,also they said the never receive any parts from fedex"

Near W 14th St, Lorain, OH 44052
Dan H.

Dan H.

MICROWAVE WHIRLPOOL WMH53520CS "Customer complaint that unit is not heating, confirmed, unit needs new magnetron, customer does not want repair at this time ; ordrng 1 W10818686 (Mag), used 1 SHIPPING (shipping and handling) from stock"

Near Scenicview Dr, Broadview Heights, OH 44147
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2570FEZ07 Installed ui. Advised customer to monitor over the next 48 hrs. Op test ok

Near King Edward Ct, Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Cc: freezing food in temp control drawer, frost build up at rear of drawerFound temps in deli drawer at 42 degrees. Advised customer of the evaporator at the rear of the ff section. Found pantry thermistor is reading 38 degrees. Found minimum temp of pantry drawer in 6 hrs was 27 degrees, average temperature in pantry is 37 degrees. Maximum 41 degrees. Could not duplicate issue. Op test ok"

Near Renoir Way, Pepper Pike, OH 44124
Jason N.

Jason N.

REFRIGERATOR KENMORE 363.9654316 "Cc unit leaking in ffFound freezer evap drain iced over again. Cleared ice from freezer, steamed drain hole and tube. Ran poly line through tube, removed some more sludge. Poured water down drain hole, good flow through to drain pan. Op test good."

Near Shaker Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

DISHWASHER ELECTROLUX FDB1100RHC0 "Installed new drain hose, op test good"

Near Sloane Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that freezer was not cooling, unable to get accurate temperature readings, unit is making ice, good frost pattern on evaporator , fans are running, compressor is running, unit is operating as designed"

Near Chatham Pl, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHV05 "Replaced the ice maker. Optest ng. Called t/l Rich step 33 open sensor. checked the connections, good. Will need a new control. ; ordrng 1 W11196400 (Control)"

Near Byron Dr, North Olmsted, OH 44070
Corina B.

Corina B.

RANGE MAYTAG MGR8875WS1 CC that the unit is not getting to temp. Turned oven on to 350* igniter reached 3.12 amps dropped to 0 amps. In diag igniter 3.3 amps. Broil 3.4 amps will need a new gas valve. ; ordrng 1 12002604 (Gas valve)

Near Brookfield Rd, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE n/a "Cc unit not cooling Found relay clicking and compressor not running Tested compressor replaced relay Unit is running and cooling OP Test Ok advised to let cool for 24 hours Sold customer dryer repair kit he did not want it installed ; used 1 8201786 (STARTER), and 1 4392065 (DRYER REPAIR KIT) from stock"

Near Spatterdock Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Found ice buildup common with evaporator drain tube clog, cleared drain tube, op test good"

Near Tonawanda Dr, Rocky River, OH 44116
Brian M.

Brian M.

COOKTOP ELE JENN-AIR JED3430GS01 Installed glass top OP Test Ok

Near Rambling Creek Trail, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ Installed new part unit tested good

Near Rock Creek Rd, Chardon, OH 44024
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDE70FXSS5 CC that the unit is leaking on the left hand side. Took the door off started a cycle . Let the dishwasher run for 30 minutes. No leaks. Optest ok

Near Hinsdale Ct, Middleburg Heights, OH 44130
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDP01FLSS6 "Customer complaint door wasn’t shutting all the way so it was taped shut to wash but since tape was removed it has been staying shut, confirmed door is shutting and staying closed, could barely pull and door would pop open, Marc one notes on latch say this is an updated latch and per factory order strike also, unit needs strike and latch; ordrng 1 8193830 (latch asy) and 1 WP8574157 (strike), used 1 SHIPPING (shipping and handling) from stock"

Near Barnsley Way, Broadview Heights, OH 44147
Corey L.

Corey L.

COOKTOP ELE JENN-AIR JED3430WF01 "Found element crumbling, replaced element with part sent, op test no good, harness is ok, re-ordering infinite switch and element; ordrng 1 WP8273994 (elmnt-surf) and 1 WPW10222828 (switch-inf)"

Near Warwick Ct, Aurora, OH 44202
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF736SDAB10 "Customer complaint water leaking from ice maker area when dispensing water, confirmed, found ice maker solenoid leaking past when water dispensing solenoid is activated, quoted to replace with ts surplus part, ok, replaced duel valve, op test good; used 1 WPW10341329XxSURPLUS (XXVALVE) from stock"

Near Hyannis Port Dr, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint freezer door was not shutting on the left side all the way but since from opening and shutting several times it has been shutting and sealing completely but would like tech to make sure it was operating properly, gaskets are touching all the way around cabinet, drawer is pulling tight, unit is operating as designed, ff doors not level, leveled doors"

Near Ashton Ln, Bay Village, OH 44140
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8500DC5 "Cc: not starting, error codeUnit is not allowing selections. Entered diagnostics. Found error code f3e2(inlet water temp fault) f0e4(spin limited by water temp) f5e1(lid switch fault). Unit will not allow diagnostics to run. Needs control and ui.Ui shows out of stock. Office to reschedule; ordrng 1 W11095624 (console) and 1 W11209420 (cntrl-elec)"

Near Sidley Rd, Thompson, OH 44086
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG505MOBS3 "Found no issue also show manager unit igniter working as design,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Brian M.

Brian M.

RANGE WHIRLPOOL KODE500ESS04 Cc food caught on fire and burnt bottom of door and smoke in glass Found upper oven door to have burn mark and smoke inside glass panels Ran test bake and broil unit is functioning just fine no issue Needs outer glass/panel and inner glass Spoke to safety department, Unit is under 1 year warranty they said to replace anything that’s needed ; ordrng 1 W11354870 and 1 WPW10347596 (glass-door) and 1 W10827059 (door)

Near Barchester Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH31017AS5 "Did not found any damage on unit also ran coffee mug with cold water and it heat pass advise customer to not use paper plates or paper towels to avoid from lighting on fire told her to use ceramic and or hard plastic plates for me use,opt test ok"

Near Osborn Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

REFRIGERATOR ELECTROLUX EI23BC35KS8A The freezer door is not ceiling. I found the upper rack not in place causing the right side of the freezer door to stay cracked open

Near Maple Hill Rd, Willoughby Hills, OH 44094
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFS20EVMS13 Cc unit not making ice Found icemaker rotating but not calling for water Needs icemaker ; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Potomac Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

RANGE WHIRLPOOL WFE505W0HZ0 Cc unit seems to cook fast on right front burner Checked over unit and burner found unit working as designed OP Test Ok

Near Felch St, Warrensville Heights, OH 44128
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDE40FXSS3 "Replace parts,opt test ok"

Near Wildwood Dr, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint of ice build up in back of frz and ff losing cool, confirmed temps were 56 in ff and -3 in frz, found ff door sagging not making full seal on corner, added washer using the extra washer on upper hinge, found bracket for hinge on door on the right side but hinge is on left, switched, cleared ice and frost, op test good"

Near Manchester Ln, Avon, OH 44011
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Customer complaint washer stops mid cycle and won’t finish, ran diagnostics found over load, motor over temp, long fill faults, cleared, found quarter between wash plate and basket, removed, ran svc calibration cycle, unit completed cycle no errors, removed agitator, teeth not worn, op test good"

Near Valeside Ln, Olmsted Township, OH 44138
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint water is leaking from bottom, found unit leaking from front door and running down to floor, excessive dog hair is blocking bellow from sealing properly and clogging drain holes in bellow, advised customer to make sure hair is cleared after and before every cycle, found drain clogged, cleared"

Near Bagley Rd, Cleveland, OH 44130
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW1 Cc: not filling with enough waterCustomer states unit does not fill enough to cover the clothes. Advised customer the units are designed to use less water and be more energy efficient. Ran auto test and calibration. Unit functioning as designed. Op test ok

Near Jackson St, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1400AGW1 Pump was not running installed new part unit tested good

Near Middle Ridge Rd, Madison, OH 44057
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Customer complaint water missing ice maker and ice builds up under bin, confirmed, found stream at ice maker weak when filter is installed, filter is over half life advised to try replacing filter first to be sure but the filter head could be sticking, order part W10906054 if problem persists"

Near Glencreek Ln, Strongsville, OH 44136
Jason N.

Jason N.

WASHER MAYTAG MHW5630HW0 "Cc unit is loud when in cycle.Customer states her brother leveled unit, but it’s walking forward and loud when in a spin Ran diagnostics, found code f0e2 for oversuds. Ran auto cycle, all functions passed, no abnormal sounds. Ran wash cycle with 6 large towels, then switched to drain and spin. Unit vibrating forward, pedestal drawing coming out. Unit is not level. Leveled unit, restarted drain and spin. Unit vibration minimal, normal for unit. Unit is working as designed. Op test good."

Near Daniel Dr, Willowick, OH 44095
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc unit not making iceFound broken wiring at bottom of freezer door. Enough wiring left to make a repair. Soldered broken wires using western union style splice and shrink wrapped. Wrapped harness and routed away from kick plate. Ran ice maker harvest test 44, op test good, came back 22 for harvest complete. Advised customer to allow up to 24 hrs for ice be produced."

Near Heatherglen Dr, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GS6NBEXRL00 "Installed parts listed, op test good"

Near Long Boat Cir, Strongsville, OH 44136
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104HWH0 "Cc unit not sitting center, can see white foamy stuffConfirmed unit slightly over too far right, insulation visible on left side. Pushed unit over to even up gaps on both sides. Remounted. Customer satisfied with install. Op test good."

Near Jackson St, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFCS22EVS2 "Cc unit not coolingCustomer stated ff section just recently stopped cooling. Freezer section still freezing normally. Found no airflow from damper opening. Checked damper operation in diagnostics, damper op test good. Found freezer evap half iced over, possible short cycled defrost. Steamed evap clear, checked airflow passages. Airflow restored to ff section. Advised customer to monitor for possible future cooling issues as this may indicate a failing control. Op test good."

Near Fernway Ct, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR KENMORE 106.5113921 CC that the unit is not cooling. No frost pattern on the evap. Tapped the system-20 psi. Used nitrogen no leaks on the evap or compressor lines. Eat inside the cabinet. Unit non repairable

Near Peach Blvd, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 "Found error code f0e3 overload and f0e5 off balance load advise customer how to proper load unit and how to use it no other issue at the moment,opt test ok"

Near Covington Pl, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found paper wrap on cord making popping sound remove opt test ok

Near Millenium Ct, North Ridgeville, OH 44039
Jeff M.

Jeff M.

DISHWASHER KENMORE 1393K012 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near N Nearing Cir, Geneva, OH 44041
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4850HW1 "CC that the unit does not spin the clothes out on certain cycles. Ran diag no codes. Checked the hot and cold, correct. Ran a manual drain, spin and agitate. Ran a calibration started a rinse and spin with clothes came out damp. Advised cust to wrap clothes around the wash plate and use 1-2 tablespoons of he detergent. Optest ok"

Near Ivan Ave, Euclid, OH 44123
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF560SAFW2 "Customer complaint dw leaking when we started first time, started cycle, found unit leaking from water inlet at tub, found cover loose not holding air trap and inlet hose to tub, tightened, op test good"

Near Ingleside Dr, Berea, OH 44017
Corey L.

Corey L.

COOKTOP ELE WHIRLPOOL G9CE3675XS00 "Customer complaint cooktop is turning on by itself usually by morning burner is on and the control lock is on at night, ran diagnostics found f2e1 stuck key fault, followed procedures cycling power and clearing codes, started every burner medium heat and let run 5 min, canceled and ran diagnostics, no faults returned, advised customer to use afresh cooktop cleaner W10355051B, customer questioned cat may be sitting on cooktop canceling control lock and starting burners, advised getting a camera to confirm that or try laying an oven safe silicone mat over top of control at night to prevent accidental burner activation"

Near Emerald St, North Ridgeville, OH 44039
Corina B.

Corina B.

WASHER WHIRLPOOL VAW3584GW1 CC that he unit will not finish a cycle. Ran F5E3 – LID UNLOCK FAULT. Found the lid switch is out of range. Replaced the latch from t/s. Ran a calibration. Started a drain and spin. Optest ok. ; used 1 W11307244 (Latch) from stock

Near E 123rd St, Cleveland, OH 44108
Joe O.

Joe O.

DRYER MAYTAG MEDX655DW Cc: not startingFound start switch not seated correctly. Reseated start switch. Op test ok

Near Forest Rd, Willowick, OH 44095
Brian M.

Brian M.

FREEZER WHIRLPOOL EVL209NBTQ00 Installed evap fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Bell Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

DRYER MAYTAG MEDB765FC0 "CC that the seal is loose. Removed the drum checked the seals, tight. Advised cust the top of the gasket is suppose to be loose. Optest ok."

Near Arlington Ave, Cleveland, OH 44108
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30IXBL8 Cc unit leaking from bottom Ran test cycle found there to be a great amount of suds still in tub with no soap added Unit is leaking from front left with soapy water Cleared out soap Ran another test cycle did not duplicate a leak Advised on soap usage and tub clean out

Near Wembley Ct, Chagrin Falls, OH 44023
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FFHS2611LBC "Customer complaint of weird noises coming from fridge every 20 seconds or so, confirmed noise is like a humming coming from compressor, verbally quoted to replace compressor, customer does not want repair and will purchase new"

Near W 210th St, Fairview Park, OH 44126
Jason N.

Jason N.

RANGE WHIRLPOOL WFC150M0JS0 "Cc unit oven not working staying in pre heatRan bake test, element not powering on, checked wiring on terminal block. Found red hot wire burnt off terminal. Unit needs terminal block and wiring repair. Used wire harness W/terminal block from truck stock. Ran bake test to 300 degrees. Op test good.; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

Near Barrett Rd, Geneva, OH 44041
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBF2258DEE00 "Cc unit leaking from freezerFound bottom of freezer iced up, evap drain frozen over. Cleared evap drain and de iced freezer bottom and drain tray. Checked drain tube, drain tube clear. Unit already equipped with updated p-trap drain tube. Op test good."

Near Morning Star Dr, Roaming Shores, OH 44084
Joe O.

Joe O.

RANGE KENMORE 362.753201 "Cc: not heating properly, long pre heat timesFound oven igniter only pulling 2.7 amps. Long ignite times from both bake and broil. Needs bake and broil igniters. Replaced bake and broil igniters. Tested. Op test ok; used 2 12400035 (IGNITER5299) from stock"

Near Shoreview Ave, Euclid, OH 44132
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc unit console cracked and door not aligned properlyConfirmed corner of console housing broken away. Replaced using customer supplied pre Id part. Adjusted leveling feet on unit for door to properly align to tub. Customer satisfied with door alignment. Op test good.

Near Whitney Ln, Painesville, OH 44077
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDBH949PAM4 "The control lock is flashing. I cannot turn it off diagnostics resetting power does not work needs a new control panel; ordrng 1 W10811163 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

Near Centennial St, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 The drain pump failed. Needs a new pump ; ordrng 1 W10919003 (pump-water)

Near OH-193, Andover, OH 44003
Jason N.

Jason N.

REFRIGERATOR GE TFF22DSF "Cc unit not coolingFound both compartments at room temperature. Compressor is not running. Good power in to start relay, relay coil is open. Unit needs start relay. Relay(WR7x124) is NlA as well as its sub WR7X138."

Near Pinegate Dr, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint When dispensing the water stream is lower than it should be, tested dispenser, water pressure is normal, removed filter and timed 8 seconds of filling to fill one cup, water filled to just under 1 cup, called wpl tl for video chat confirmation of water flow rate, spoke with jk and set up video chat, tl confirmed flow is normal, customer asked if regulator would fix the fact the water valve is not opened all the way, tl confirmed pressure regulator will fix allow valve to be opened all the way, tl not recommending braided line at all since it can create odor or bad taste in water since it’s rubber, we can install pressure regulator after water supply is changed to pex or copper, *Office to schedule once customer has supply line changed; ordrng 1 W10786952 (valve)"

Near River Smt, North Royalton, OH 44133
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFC150M0EW3 Replace parts opt test ok

Near Fairwood Blvd, Elyria, OH 44035
Jeff M.

Jeff M.

WASHER MAYTAG MHW5500FW1 Installed new part unit tested good

Near Westwood Dr, Ashtabula, OH 44004
Joe O.

Joe O.

RANGE ELE MAYTAG MER8674AS0 Installed bake element. Ran test bake. Op test ok

Near Lakemont Ave, Euclid, OH 44123
Jeff M.

Jeff M.

FREEZER FRIGIDAIRE FFU20FC6AW8 "The defrost timer is sticking. The heat circuit tested good. Needs a new timer ; ordrng 1 5304518034 (TIMER), used 1 SHIPPING (shipping and handling) from stock"

Near Lake Rd, Conneaut, OH 44030
Dan H.

Dan H.

RANGE KITCHENAID KSDB900ESS0 "New control is not the correct part, reordering ; ordrng 1 W11099721 (Cntrl)"

Near Mayfield Rd, Chesterland, OH
Jason N.

Jason N.

FREEZER FRIGIDAIRE FFFH20F2QWC "Cc unit not coolingFound unit is cooling, but no air circulation in cabinet. Found evap fan iced over as well as evap drain. Cleared ice from around fan, and cleared evap drain. De iced freezer. Fan operation restored. Good airflow circulation. Advised customer to allow up to 24 far for unit to return to desired temps. Op test good."

Near Gaitside Trail, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Customer complaint of frost build up in freezer under ice bin, confirmed frost build up above dispenser in frz, warm air entering dispenser area, ordering ice door flap asm; ordrng 1 W11423787 (ICE DR)"

Near Loriann Dr, Berea, OH 44017
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that ice bin is stuck, removed ice bin, showed customer how to remove ice bin, unit is operating as designed"

Near Beechwood Dr, Independence, OH 44131
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Customer complaint of f5 error, confirmed ran diagnostics found F5e1 f5e3 f0e3 f8e6, cleared, unit beeping and lid lock clicking while unit is in standby, quoted to replace latch, replaced latch, op test no good, replaced main control with part sent, calibrated, op test good, left unused console with customer upon customer request"

Near Invermere Ave, Cleveland, OH 44128
Brian M.

Brian M.

WASHER MAYTAG MHW5500FW0 "Cc unit gave error of f8e3 Found stored code for f8e3 pressure sensor Found unit not responding to all button selection during UI test Start and power button not responding as well at temp and soil level Needs sensor and UI board ; ordrng 1 W10911044 (panel-cntl) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

Near Creaser Rd, Orwell, OH 44076
Joe O.

Joe O.

RANGE WHIRLPOOL WFE505W0HW1 I spoke power cord and terminal block. Tested. Op test ok

Near Nicholas Ave, Euclid, OH 44123
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Customer complaint water tastes funny like metal even after several gallons have been ran, found customer using branded rubber supply line, advised replacing with copper line or pex, showed customer 5’ pex kit in owner’s manual, customer purchasing water line for plumber to install, shut off is behind fridge on lower wall; ordrng 1 8212547RP (tube-water), used 1 SHIPPING (shipping and handling) from stock"

Near Bexley Dr, Bay Village, OH 44140
Joe O.

Joe O.

RANGE WHIRLPOOL WFE550S0HZ1 Installed listed parts. Tested unit. Op test ok

Near Washington Dr, Richmond Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FRT18H6CSB2 "CC that there is water leaking In The ff section. Removed the evap cover, drain hole is clear. Air vent to the ff and freezer are clear. Checked gaskets, good. No water to the unit. Optest ok."

Near Lake Ave, Lakewood, OH 44107
Jason N.

Jason N.

FREEZER WHIRLPOOL GC3SHAXVT02 "Cc unit ice buildup up in freezerConfirmed small amount of ice on insider door liner near gasket. Gasket is molded and stiff in that area. Unit needs freezer door gasket. Cust also states unit does not dispense ice. Ran dispense test, auger turned but not turning ice crushed mechanism. Found auger drive shaft end and container receiver both rounded off. Unit need auger drive shaft and ice container. Advised customer that freezer door gasket is only available in black, beige is nla. Customer is ok with this. ; ordrng 1 2306997 (door gasket frz (blk14770) and 1 WP2188917 (shaft2483) and 1 WPW10174538 (ice-contnr), used 1 SHIPPING (shipping and handling) from stock"

Near Homewood Ave, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: noise, styrofoam in crushed iceFound styrofoam around the chute for the ice maker. Removed styrofoam. Found vibration noise coming from rear of unit. Process stub on compressor rubbing cardboard cover. Bent process stub slightly to keep it off the cover. Op test ok"

Near E 195th St, Euclid, OH 44117
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Customer claims to have extended warranty and does not want to pay service charge ; saved tckt

Near New York Ave, Cleveland, OH 44105
Joe O.

Joe O.

DRYER AMANA NED4655EW1 Cc: not tumblingFound belt snapped and pulley worn. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock

Near Green Rd, Cleveland, OH 44121
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cc of no water coming from dispenser Found filter to be clogged Removed filter and water flow returned Advised to replace filter

Near Opal Ct, Streetsboro, OH 44241
Corey L.

Corey L.

MICROWAVE GE PVM9179DK1BB "Customer complaint mw now heating after a loud pop was heard, confirmed no heat, found magnetron failed, unit needs mag replaced; ordrng 1 WB27X10939 (magnetron asm), used 1 SHIPPING (shipping and handling) from stock"

Near Broxton Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

WASHER MAYTAG n/a Customer said she canceled the appointment

Near Ridge Rd, Parma, OH 44129
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS975SIDM00 Replace door ran fill test on ice maker opt test ok

Near Cotton Tail Ct, Amherst, OH 44001
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV520AEP/XAA02 "Customer found bad element it was open ordering at first customer wasn’t repairing but she change her mind that why I double charge her ; ordrng 1 DC93-00154A (ELEMENT), used 1 SHIPPING (shipping and handling) from stock"

Near Broad Blvd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 106.712991 Freezer door was not aligned properly which made it difficult to shut I readjusted the door now everything shut smoothly. Customer stated to me that she taped the door closed and the unit stoped leaking. I called the landlord they did not pick up I left a message that the machine was fixed

Near W 9th St, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF540CWBM00 "CC that the freezer is at the coldest setting. Checked the evap partial frost pattern on evap with a ball of ice in the right corner. Will need a new evap and congratulations. ; ordrng 1 W11256565 (Evaporator) and 1 WPW10466675 (Compressor), used 1 Shipping from stock"

Near Manor Park Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW Installed new part unit tested good

Near Sanborn Rd, Ashtabula, OH 44004
Corina B.

Corina B.

RANGE KITCHENAID KERI500YAL0 Replaced the switch. Optest ok; used 1 Shipping from stock

Near Birchwood Ln, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL TS25AFXKQ03 "Customer complaint that unit is leaking, found water dripping into evaporator drain pan from water filter housing; ordrng 1 WP2186443 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"

Near Rochelle Dr, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8540BW0 Cust was looking online at new washer and decided to buy new.

Near Persimmon Ln, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ART318FFDW07 "Unit was plugged in when arrive also temp on freezer is 0 degrees and fridge 38 degrees is cooling as designed ,opt test ok"

Near Meister Rd, Lorain, OH 44052
Corina B.

Corina B.

WASHER WHIRLPOOL WFW6620HW0 CC that the bellow fell off and f7e8 came up. Replaced the bellow. Ran a drain and spin and motor ran good. Optest ok

Near Liberty Ave, Cleveland, OH 44135
Jeff M.

Jeff M.

DRYER KENMORE 11074852400 The fuse was open. Installed new part unit tested good ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Netcher Rd, Jefferson, OH 44047
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC565FW0 CC that the unit is off balance. Found the basket leaning towards the right. Raised the feet. Unit is sitting on a pallet. Optest ok. ; used 1 Senior discount from stock

Near Pierpont Ave, Cleveland, OH 44108
Dan H.

Dan H.

REFRIGERATOR KENMORE 253.7044341A "Customer complaint that freezer section drawer track is cracked and one of the fridge shelves are cracked, confirmed, unit needs new right hand drawer slide and shelf cover; ordrng 1 5304507977 (Slide) and 1 5304508068 (Shelf), used 1 SHIPPING (shipping and handling) from stock"

Near Rockledge Dr, Brecksville, OH 44141
Corey L.

Corey L.

WALL OVEN FRIGIDAIRE FGET3066UFA "Installed cooling fan,, op test good"

Near Milton Rd, University Heights, OH 44118
Dan H.

Dan H.

RANGE WHIRLPOOL WGG555S0BS00 "Installed new control, op test good"

Near W 20th St, Cleveland, OH 44109
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 CC that the unit is not cooling. Found a gap in the freezer door. The screw that holds the slides backed out. Tightened the screw. Door closes. Damper is opening and closing. Optest ok.

Near St Clair Ave., Cleveland, OH 44108
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Hub is stripped but can’t get agitator out they going to need agitator as well gave estimate customer will not repair

Near Meadow Ln, Lorain, OH 44055
Jason N.

Jason N.

FREEZER WHIRLPOOL WZF34X16DW04 "Cc unit still collecting iceCalled wp techline, Dave, had me check condenser/compressor. All checked clean, no issues. Cabinet is warm on top in the middle all the way to up to the front where condensation/ice is forming on the inside. Possible liner insulation void. Unit designated as non repairable at this time. Advised customer WP will be contacting them in 3-5 business days."

Near Goldenrod Dr, Mentor-on-the-Lake, OH 44060
Brian M.

Brian M.

DRYER SAMSUNG DV42H5200EPA3 "Cc unit not heating Found heater open Needs heater Advised to replace pulley due to squeaking while running ; ordrng 1 DC97-14486A (Heater) and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"

Near Messenger Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Recovered refrigerant. Installed new ff evaporator and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min, held vacuum, no change to gauges. Recharged system with 5.5oz of r 134a. Unit cooling, low side stable at 3 psi on ff evap circuit. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Changed defrost timing in menu 7 to standard 8 hrs. Op test good."

Near Barberry Hill Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER KENMORE 41771712510 Customer told me the unit was not working I flipped the breaker in the panel which was right next to the washer turned the breaker back on unit tested good

Near Morningstar Dr, Madison, OH 44057
Brian M.

Brian M.

WASHER GE WHRE5550K2WWP "Cc unit will not spin Found motor flashing error 6 and 7According to tech sheet it states to check that unit spins freely and to replace motor Needs motor ; ordrng 1 WH20X10076 (washing machine driv), used 1 SHIPPING (shipping and handling) from stock"

Near Stoneman Rd, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED2KHAXVS01 "Customer complaint water not dispensing well after filter was replaced and old filter was put back in to test if it was filter but it was the same, confirmed flow is very slow, removed filter and checked flow, flow is normal without filter, shook filter to try to dislodge possible charcoal in filter injector, no change, filter head failed, left filter removed to keep flow normal while advising that this is now not filtered and is the same as the two water from sink, ok, customer also has a dw that needs adjusters, advised to call wpl to see if they can help out since the unit is just outside of warranty, quoted 45 svc for second appliance if we are to look at it when we return for filter head ; ordrng 1 WPW10121138 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near Stoer Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

WALL OVEN KITCHENAID KOSC504ESS00 "Installed control. Oven still not heating. Found thermostat open. Spoke with BJ, part must have been defective. Needs thermostat; ordrng 1 W11034459 (thrmst-fix)"

Near Belcourt Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Cc: not making ice, small cubesFound ice maker error code e5(ice maker timed out). Unit will not harvest. Needs ice maker; ordrng 1 W11294907 (icemaker)"

Near S Cheshire St, Burton, OH 44021
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM404KPS "Customer complaint that upper rack is broken, found adjusters and tracks broken, found tub dented at the top, prevent upper upper rack from pulling out, unit needs new tracks adjusters and tub; ordrng 1 W11409866 (Tub) and 4 W11086088 (Wheel-tub)s and 1 W11268090 (Adjuster) and 1 W11268086 (Adjuster)"

Near Northcliff Ave, Brooklyn, OH 44144
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JF36NXFXDE01 "Customer complaint of paint in back of ff section chipping away, found the paint chipped away in a line from on the left side and the back, also on shelf bracket in the center of ff section called tl Spoke with tj, started video chat, customer signed release, showed damage, advised there is no food grade save touch up paint for fridge interior so there is nothing we can do to repair, have customer call 1-800-JennAir (536-6247)"

Near Roseland Way, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Customer complaint there was a screw found in ice cube, confirmed customer showed screw found in ice cube still frozen in cube, ice maker and evap cover have all screws installed, extra screw in mold"

Near Hilliard Blvd, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMYB05 "Customer complaint im not working, confirmed no ice in bin, mold is full, jumped t-h, im failed, quoted to replace with ts part, ok, replaced im, op test good; used 1 4317943 (ICEMAKER) from stock"

Near Reeds Court Trail, Westlake, OH 44145
Brian M.

Brian M.

WASHER MAYTAG MED5630HW1 Cc unit squeaking when spinning out Ran test with empty load for 8 min high speed spin no noise heard Ran test load with a medium size load of clothes ran for 8 min on high speed spin No issue present at this time

Near Plank Rd, Montville, OH 44064
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHW00 "Replaced the tube. Cycled ice maker, no leaks. Optest ok"

Near Royal Ridge Ln, North Royalton, OH 44133
Brian M.

Brian M.

DRYER WHIRLPOOL WED70HEBW0 Cc of squeaking Found idler pulley damaged Replaced using dryer kit from truck stock Installed new belt and rollers OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Trail 1003, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc unit made a half a bin of ice then stopped Called whirlpool no Sr # got cut off before getting itBut they had me run test 36 for ice maker fan and to see if I had a air leak by fill tube Found there to be a air leak causing tube to freezer repositioned wires and tube and checked that air leak is gone Ran test 45 unit filled with water OP Test Ok at this time

Near Whisperwood Ln, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 I could not find a issue op tested good.

Near Lawton Ave, Rock Creek, OH 44084
Brian M.

Brian M.

KITCHEN WHIRLPOOL WDF590SAJM0 Cc unit not washing Found sump not running Replaced sump assembly Ran test cycle OP Test Ok

Near Egret Ct, Streetsboro, OH 44241
Jeff M.

Jeff M.

RANGE JENN-AIR JGS8860BDP18 The right hinge was squeaky customer had WD-40 all I did was spray WD-40 on the hinge

Near Dogwood Ln, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Call tech line i explain to them that I replaced the control the sensor block the air vent. He wanted me to replace the sensor again so customer had the other sensor that I did not install I installed a new sensor he also wanted me to block a different vet so I blocked to a different vent.

Near US-6, Andover, OH 44003
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint fridge had this loud noise that has went away,found ice built up on back of evap wall near fan, advised the sound was from ice accumulation near fan blade and has since cleared enough to spin freely, warm air is getting into frz, duel evap, found slides W10625067 failed not springing door closed fully, quoted to replace one but suggested they both be replaced, customer is going to call kitchenaid to see what they can do and look into extended warranty; used 1 SHIPPING (shipping and handling) from stock"

Near Fairview Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER AMANA NED7200TW "Replace parts ,but pulley did not fit on corina use Samsung pulley and it work pls send pulley"

Near Lake Rd, Rocky River, OH 44116
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer not filling, confirmed, found cold water shut off, customer opened valve and valve was leaking from handle, unit is operating as designed, ran diagnostics found long fill no fill error, cleared"

Near Massachusetts Ave, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint that soap remains on bottom after wash, started normal wash cycle, unit filled, wash motor never started, installed new sump assembly, op test good"

Near Elaine Dr, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

WINE COOLER KITCHENAID KURL304ESS01 Replace parts but door was not aligning with the cabinet we did all adjustments and still also found nip dent on door frame ask customer if he wants me to order one but he said he was going to call the contractor to get unit replace

Near Astor Pl, Rocky River, OH 44116
Joe O.

Joe O.

WASHER CROSLEY CAW42114GW2 "Cc: not starting, not operatingFound outlet has an open neutral. Connected unit to a different outlet. Ran auto test and calibration. Op test ok"

Near Melrose Ave, Cleveland, OH 44103
Dan H.

Dan H.

DRYER MAYTAG MED6230HW0 "Customer complaint that left front leg is broken, found leg jammed into cabinet, removed old leg, installed new leg, op test good"

Near Brookside Rd, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint that ice maker is not working and freezer section light is not working, found freezer section door gasket not sealing causing frost build up on door switch, ice maker cycled and filled, adjusted door gasket, freezer section door is sealing now, op test good"

Near Hawthorne Trace, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW03 "Customer complaint that unit is not cooling, fresh food section temperature at 61 degrees, freezer section temperature at 67 degrees, evaporator fan is running, condenser fan is running, compressor and condenser fan are running, no frost pattern on evaporator, tapped system, low side found in a 20” vacuum, high side at about 100 psi, found dye coming from inside the cabinet on the left(from front) side of unit, nitrogen tested, no leaks heard on any exposed tubing, called whirlpool techline spoke Adrian, unit has a cabinet leak, unit is unrepairable"

Near Turney Rd, Garfield Heights, OH 44125
Corina B.

Corina B.

WASHER MAYTAG MAV7600AWW "CC that there is a loud noise in a spin cycle but not making it now. Started a drain and spin lifted the lid several time started spinning. Removed front panel checked for oil, none. Working as designed. Did advise cust we do not have tools to replace the transmission"

Near River Parke, Rocky River, OH 44116
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW06 "Customer complaint that fresh food section is not cooling, found fresh food section door gasket falling out causing frost build up in air channels, corrected door gasket, cleared air channels op test good"

Near Christine Ave, Garfield Heights, OH 44105
Corina B.

Corina B.

DRYER AMANA NED4655EW1 CC that the unit will not turn on. Checked terminal block l1 to n 0 volts l2 to n 120 volts. L1 to l2 52 volts. Will need an electrician. Optest ok

Near Larchmont Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFC42FTS00 Installed new part unit tested good

Near Lake Rd, Conneaut, OH 44030
Corina B.

Corina B.

RANGE WHIRLPOOL WEG745H0FS0 CC that a fault code comes up after the ovens runs for awhile. Ran diag f8e0 fan motor. Replaced the fan from t/s. Heated oven to 300*. Optest ok. ; used 1 W11107275 (Cooling fan) from stock

Near Clifton Blvd, Lakewood, OH 44107
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW2 "Customer complaint washer leaving water in after done sometimes and sometimes will wobble and move across floor a few inches, ran diagnostics found over suds, motor unable to reach rpm and motor fault errors, also lid switch fault, strike hitting correctly and clear, ran svc test cycle, lid locked and unlocked multiple times, unit agitated and spun on high and low, cleared faults, calibrated, unit is operating as designed, advised customer to only use 1-2 tbsp of an he detergent"

Near Ethan Dr, Olmsted Township, OH 44138
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW3 Added the extension hose. Started a normal cycle. Optest ok.

Near Huss Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit tested good. The new console is broken I took pic needs reordered.; ordrng 1 W11112656 (console)

Near Fay Rd, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5105HC0 I forgot to plug the water valves in for last time

Near N Ridge Rd E, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Cc: not operatingFound main harness connector disconnected. Reconnected unit started functioning. Unit is cooling. Advised to allow 24 hrs for unit to cool. Op test ok

Near Euclid Ave, Cleveland, OH 44114
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit door not latchingConfirmed latch mechanism not locking into place, seems stuck internally. Unit not recognizing door as being closed. Replaced latch using customer supplied pre Id part. Door op test good, started cycle. Op test good."

Near Forest Rd, Burton, OH 44021
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc: not drainingFound loose connection at power supply. Re connected power supply. Ran test cycle. Op test ok

Near Euclid Ave, Cleveland, OH 44114
Jeff M.

Jeff M.

RANGE WHIRLPOOL WEE750H0HW1 The switch failed needs replaced ; ordrng 1 W11129442 (switch-inf)

Near 2nd St, Fairport Harbor, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR GE GSS25GGHJCBB "Icemaker has failed icemaker estimate only; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling) from stock"

Near Honey Locust Ct, Painesville, OH 44077
Joe O.

Joe O.

RANGE FRIGIDAIRE FEF368GCA "Cc: wire shorted to rearFound broil connector shorted to cabinet. Found connector in good shape. No loose wires, no burned up wires. Tested unit. Op test ok"

Near W 9th St, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR IKEA IX5BBEXDS01 "Cc: frost build up in freezer, fan noise, ice maker arm fell off, water dispenser stickingFound ice maker bail arm only partially installed. Re installed bail arm. Found ice cubes stuck behind freezer drawer not allowing it to close, removed ice. Tested fan and water dispenser. Could not duplicate fan noise or water dispenser. Op test ok"

Near Broadale Rd, Cleveland, OH 44109
Jason N.

Jason N.

REFRIGERATOR GE GDSC3KCYAWW "Recovered refrigerant. Installed new compressor w/start relay and drier. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum, no change to gauges. Recharged system with 5.5oz of r134a. Good heat on condenser, low side stable at 1 psi, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. Op test good."

Near Stoney Springs Dr, Chardon, OH 44024
Brian M.

Brian M.

DRYER MAYTAG MGDB835DW4 Cc unit still not drying all the clothes Ran diagnostics found no error codes Ran test 5 for coil valve and heater passed no issue with coils Ran unit for about

Near Lake Rockwell Rd, Ravenna, OH 44266
Jason N.

Jason N.

DRYER MAYTAG MGD7230HW0 "Cc unit not drying clothing wellRan diagnostics, no codes stored. Ran diagnostics cycle, all functions passed. Cust states small loads seem to come out the dampest or mixed loads. Advised customer about load size when using sensor dry options, or using timed dry function for these types of loads. Airflow through vent outlet good. Flame cycling on and off properly. Unit is working as designed."

Near Chagrin River Rd, Bentleyville, OH 44022
Corey L.

Corey L.

WASHER MAYTAG LAT7793AAW "Customer complaint washer leaking sometimes, started normal wash cycle, while unit was filling leak found on left side wall, found leak coming from rubber injector inside injector sleeve, unit needs injector nozzle and valve; ordrng 1 12001677 (valve KIT), used 1 SHIPPING (shipping and handling) from stock"

Near Kennedy Ridge Rd, North Olmsted, OH 44070
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE704DBL0 Cc unit not draining Found piece of glass in pump Removed ran test cycleOP Test Ok

Near Suffield Oaks Ln, Mogadore, OH 44260
Dan H.

Dan H.

WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is not spinning, ran diagnostics no error codes found, ran manual test cycle, unit made grinding noise, found shifter not connected to cam, corrected, unit spins, op test good"

Near Lee Rd, Cleveland, OH 44128
Jeff M.

Jeff M.

DRYER SAMSUNG DV48H700GWA2 Installed new part unit tested good. Customer is in the process of redoing the venting

Near North Ave, Geneva, OH 44041
Gabriel P.

Gabriel P.

COOKTOP GAS KITCHENAID KGCC566HBL04 "Turn on back three burners and it spark but when turning on front burner gas comes out but it won’t do nothing it will need switches ; ordrng 1 WP4456901 (harns-wire), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Ambleside Dr, Avon Lake, OH 44012
Brian M.

Brian M.

RANGE WHIRLPOOL RBD275PRB00 Cc unit not at temp Found upper to be about 15 off and lower about 10 Used control board to adjust temps Ran test bake until unit cycled about 10 times temps are normal at this time

Near Rivers Edge Dr W, Chagrin Falls, OH 44023
Jason N.

Jason N.

DRYER FRIGIDAIRE GLGR331AS4 "Installed motor and rear drum, bearing. Ran dryer op test. Noise still presenting itself after about a minute of run time. Suspect there may be a hairline crack in blower wheel causing the noise. Advised customer about ordering a blower wheel, he agreed. ; ordrng 1 131775600 (blwr housing w/wheel9479), used 1 SHIPPING (shipping and handling) from stock"

Near W Main St, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507HPS00 Cc light out in freezer Replaced led OP Test Ok

Near Birch Hill Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR AMANA ART318FFDW06 "Cc unit ff section too cold, freezing productReplaced ff thermistor and cold control using customer supplied pre Id part. Advised customer to allow up to 24 hrs for unit to readjust temperatures. Op test good."

Near Marsol Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHX2325TP0 "Installed new ice maker , op test good"

Near Florida Ave, Cleveland, OH 44128
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit is not powering on, confirmed, control is receiving 120vac , installed new control, op test good ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"

Near Lee Rd, Cleveland, OH 44128

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