Service History 470 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model MAH5500BWW

Near Solon, OH 44139

Dan H

Job Details: 05/07/2021

"Customer complaint that unit is leaking enough to fill laundry room, , started normal wash cycle, unit filled and began washing, unit drained, ran drain and spin cycle, ran rinse and spin, no leaks found, unable to duplicate the problem"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Mogadore, OH 44260

Brian M

Job Details: 05/07/2021

Installed valve OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Garrettsville, OH 44231

Brian M

Job Details: 05/07/2021

Cc of error Found error this time flashing f8e4Float switch Removed and cleared float switch Ran test found water leaking on the left side Found issue to be that unit was tilted to far forward during installation and causing water to push over barrier Fixed installation

We serviced a

GE WASHER

Model GFWS2600F1WW

Near Chardon, OH 44024

Brian M

Job Details: 05/07/2021

"Cc unit not draining Found drain pump motor grinding and not starting right away needs drain pump ; ordrng 1 WH23X10051 (pump drain), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Painesville, OH 44077

Joe O

Job Details: 05/07/2021

Installed control. Ran test cycle. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Marie V

Job Details: 05/07/2021

Cc that the unit is not spinning the clothes out. It took two times to get it to spin. Ran diag found error code of F7E6 motor fault. Deleted error code and check unit underneath found shifter off place will need to be replaced. Ran auto test when put back together it worked ; ordrng 1 W10913953 (Shifter)

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Elyria, OH 44035

Gabriel P

Job Details: 05/07/2021

Cc that freezer was not cooling still. Verified and found one of the solder joints on the uv filter had a pin hole removed filter cleaned area and sanded and installed new filter and soldered. Put it into a vacuum and it stayed in vacuum. Recharged unit and no leaks were detected pressure stayed at zero. Recommended customer to wait 24hrs before putting any food in it. Opt test ok

We serviced a

KITCHENAID RANGE

Model KFGG500EWH3

Near Euclid, OH 44123

Corina B

Job Details: 05/06/2021

Replaced the trim. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44055

Gabriel P

Job Details: 05/06/2021

"Hub was replaced but had to cut the wash plate up to replace the hub because it was ceased so will need to order customer a new wash plate. Ordering part.also damage gearcase shaft trying to cut agitator replace gearcase from truck stock now we wait for agitator to arrive ; ordrng 1 W10902814 (Washplate), used 1 W11035751 (Gearcase) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Installed new basket , op test good"

We serviced a

MAYTAG WASH/DRY STACK

Model LSE7806ACE

Near Ashtabula, OH 44004

Joe O

Job Details: 05/06/2021

"Cc: screeching noiseFound rollers worn. Needs rollers; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WALL OVEN

Model CWG3100AAB

Near Geneva, OH 44041

Joe O

Job Details: 05/06/2021

Installed sensor. Ran test bake. Unit averaging 347 degrees. Going to leave and unit started flashing f3 error. Needs clock. Clock is discontinued; ordrng 1 12001620 (clock asm(discontinued))

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Olmsted Township, OH 44138

David R

Job Details: 05/06/2021

Replaced parts. Tested. Ran diagnostics test 51/52. Good. Op test ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS01

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 05/06/2021

Ui has been replaced. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 05/06/2021

Cc that washer was walking on them. Verified and we had to level the unit and explained to customer that they could only load washer with 6 to 7 regular bath towels and only 2 tablespoons of detergent. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB855DC4

Near Berea, OH 44017

David R

Job Details: 05/06/2021

"Customer threw away old lid already, possible had the hinge parts needed still inside. Ordering; ordrng 1 WP8563965 (Left bracket) and 1 WP8572974 (Right hinge) and 4 W11404293 (Screw)s"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma Heights, OH 44130

Gabriel P

Job Details: 05/06/2021

Shifter came out of pulley there is a service pointer to change it for the original one replace from truck stock opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHT2117NF4

Near Ashtabula, OH 44004

Brian M

Job Details: 05/06/2021

Installed icemaker Ran test harvest OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

Replaced the drain pump. Optest ok.

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ

Near Willoughby Hills, OH 44094

Jason N

Job Details: 05/06/2021

Replaced main control

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

CC that the wiring needs checked. Found the screw to the terminal block stripped. Replaced the terminal block from t/s. Optest ok. ; used 1 279320 (BLOCK-TERM) from stock

We serviced a

GE WASHER

Model WCVH6800J2WW

Near Shaker Heights, OH 44122

Dan H

Job Details: 05/06/2021

"Installed new belt, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Strongsville, OH 44136

David R

Job Details: 05/06/2021

Cc unit is squeaking when pulling forward top racks and making clicking noise when opening up door all the way. Adjusted kickplate because it was hitting door when opening. Adjusted top rack. Had customer test. Good. No noises. Op test ok

We serviced a

GE RANGE

Model JGB918SEL3SS

Near North Royalton, OH 44133

David R

Job Details: 05/06/2021

"Replaced part, tested, ran unit at bake 350, good, cycling. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model LGR4634JQ1

Near Euclid, OH 44132

Dan H

Job Details: 05/06/2021

"Installed new belt, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS0

Near Cleveland, OH 44130

Gabriel P

Job Details: 05/06/2021

Cc that unit is leaking from bottom left hand corner. Verified ran a normal cycle and a rinse and no leaks were detected. Asked customer to monitor for now and she would get a chance to record leak to please do it to try to track down issue. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Customer complaint that unit is not working, after wiring up unit and plugging in, unit was flashing waiting for start button to be pressed, pressed start, unit started right up, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Customer complaint that unit is not dispensing ice, confirmed, found wire broken where wire run through door, unit needs new freezer section door, customer does not want repair ; ordrng 1 LW11037733 (Frz Door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Customer complaint that leds are out, installed new freezer section led module, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

Gabriel P

Job Details: 05/06/2021

Ui and main control has been replaced. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WEE730H0DS0

Near Parma, OH 44134

David R

Job Details: 05/06/2021

"Cc unit reaching 600* and giving F6E1 error. Over temp. Followed tech sheet. Tested harness and sensor from control, reading 1072, in range. Will need to replace control and also recommend replacing sensor as well. Customer paid SVC, do not order parts ; ordrng 1 W10833885 (Sensor) and 1 W11050557 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW

Near Strongsville, OH 44149

Gabriel P

Job Details: 05/06/2021

Cc that ice maker is making loud noise. Verified and we manually cycled the ice maker and no noises coming from unit or ice maker. What we found was that the line in the back of the unit going to the ice maker popped off the valve so we reinstalled and cycled again and working as designed. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Broadview Heights, OH 44147

David R

Job Details: 05/06/2021

Replaced parts. Adjusted front feet up. Tested. Let run for 20 mins. Good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC

Near Andover, OH 44003

Brian M

Job Details: 05/06/2021

Installed UI Ran auto testOP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Avon, OH 44011

Marie V

Job Details: 05/06/2021

"Replace parts, no gas leaks, preheated unit to 400*. Op test ok. Unit while preheating never shut down like it was doing."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Avon, OH 44011

Marie V

Job Details: 05/06/2021

"Replaced all parts, op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC7HS02

Near Gates Mills, OH 44040

Jason N

Job Details: 05/06/2021

"Cc unit lower oven stayed on after running first bake.Customer stated the lower oven was still on for over an hour after first bake on both upper and lower ovens. Customer stated they could still feel heat. They shut breaker off and called for service. Turned breaker back on for unit, ran bake test on both upper and lower ovens to 300 degrees. Let preheat and cycle, then shut off both ovens and measured temps, both cavities temps dropping slowly, cooling fan is on. Unit is working as designed. Called wp techline. Safety documentation."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADB0

Near Chardon, OH 44024

Brian M

Job Details: 05/06/2021

Cc of leak Found no leak at this time Advised on soap usage

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS01

Near Avon, OH 44011

Marie V

Job Details: 05/06/2021

"Replaced part. Cleaned all glass from inside door and outside. Still advised cust to clean floor one more time just to make sure that theres no more glass on floor, tested oven. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

"CC that the unit does not work. Ran diag F0E2 OVER SUDS CONDITION DETECTED.. Ran a manual test for the lid lock, agitate and spin. Working as designed. Optest ok."

We serviced a

FRIGIDAIRE DRYER

Model FFLE3911QW0

Near Mentor, OH 44060

Joe O

Job Details: 05/06/2021

"Installed harness, and thermal fuse. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Westlake, OH 44145

Corina B

Job Details: 05/06/2021

CC that the deli drawer is not closing. Found the evaporator has frost and ice building up. Found a service pointer W11092686 to replace the drain pan. Found the evap fan not running. Will need a new drain pan and fan. ; ordrng 1 W11087438 (Fan) and 1 W11457241 (Drain pan)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

Replaced the bellow. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, OH 44143

Joe O

Job Details: 05/06/2021

"Installed hinges. Tested. Ran test bake, tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44109

Corina B

Job Details: 05/06/2021

"Entitlement is good. CC that there is no sound, loud noise In a spin off balance. Ran diag F3e3 water temperature, f0e5 off balance, f0e3 overload, f0e9 off balance paused. The basket leaning forward, leveled the basket. Checked the water valves, Checked the sound, on high. Will need a new control and ui. Office to reschedule ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)"

We serviced a

AMANA DISHWASHER

Model ADB1000AWB1

Near Maple Heights, OH 44137

Corina B

Job Details: 05/06/2021

CC that the soap dips does not open. Started a cycle with no detergent dispenser opened. Started a cycle with detergent dispenser opened. Called BJ spray arm spinning. Checked the gasket and spray arm good. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model WED6120HC1

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Warrensville Heights, OH 44128

Corina B

Job Details: 05/06/2021

Repaired the liner. Optest ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

SAMSUNG DRYER

Model DV45K6200GWA3

Near University Heights, OH 44118

Jason N

Job Details: 05/06/2021

"Installed customer supplied gas valve assembly. Ran dryer op test several times. Unit buzzed on the first test, no unusual noises after that. Advised customer may be the motor but because we are unable to diagnose properly when the sound does happen, its just guessing at this point. Customer not continuing with this repair."

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland, OH 44110

Joe O

Job Details: 05/06/2021

"Cc: not coolingFound temps at 68 in freezer and 58 in ff section. Found no frost pattern on evaporators. Found resting pressure at 70 low side, and 74 high side. Running pressures at 68 low side and 115 high side. 3 way valve is not opening. Needs 3 way valve. Valve shows under 10 year parts only warrantyValve shows out of stock, office to reschedule; ordrng 1 W11429997 (Valve)"

We serviced a

MAYTAG WASHER

Model MHW6630HW

Near University Heights, OH 44118

Joe O

Job Details: 05/06/2021

"Cc: sd error, stopping middle of cycleFound error code f0e2(over suds). Ran quick wash to test pressure system. Found excessive suds in unit. No detergent was left in dispenser prior to cycle. Advised customer on soap usage. Pressure system checks good. Unit has good drain flow. Ran quick test cycle. Unit functioning as designed. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Broadview Heights, OH 44147

David R

Job Details: 05/06/2021

"Cc unit leaking, hasnt used in years. Ran unit for half an hour. No leaks. Washing correctly and drained all water out. Unit working correctly. Op test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF57R16FW04

Near Independence, OH 44131

David R

Job Details: 05/06/2021

"Cc unit not latching. When trying to latch, the lock is working correctly but the part on the cabinet that it is suppose to lock to is facing the wrong way. Calling techline, techline said the lock is part of the door. Ordering door. Let customer know to make sure to check door and check latch when new door arrives. ; ordrng 1 W11178521 (Badge) and 1 W10746776 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ07

Near South Euclid, OH 44118

Corina B

Job Details: 05/06/2021

"CC that the water and ice are not working. Removed the filter used the bypass plug, water started coming out. Advised cust to use certified filter. Optest ok."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Parma, OH 44134

Jason N

Job Details: 05/06/2021

"Cc unit not finishing cycles, codes f9e1Customer states it will not finish the cycle, and leaves water on the bottom.Ran diagnostic, found code f9e1 for drain problem. Did not install pre Id part, as this not the drain pump. Ran diagnostics test cycle, all functions passed. Found unit is tilted forward excessively. Adjusted unit leveling for a slight tilt back using leveling feet. Started quick wash cycle. Let wash and drain several times. Unit is operating as designed at this time, could not duplicate drain issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Chesterland, OH 44026

Corina B

Job Details: 05/06/2021

"CC that the ff is not cooling. Found a lot of ice on the evap. Ran step 128 program 6.0.0. Service pointer W11033419D. To replace the control and cover. ; ordrng 1 W11389712 (Control) and 1 W10889841 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Elyria, OH 44035

Gabriel P

Job Details: 05/06/2021

"Found burn control again and also not draining check all harness for continuity pass check resistance to each part and found drain pump with only 2 ohms and it suppose to be 15 to 60 ohms it is shorting this control board is going to need control and drain pump of reach out customer for schedule ; ordrng 1 WPW10348269 (Drain pumps) and 1 W11225084 (Control), used 1 WPW10348269 (Defected drain pump need one) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near South Euclid, OH 44121

Jason N

Job Details: 05/06/2021

Installed shelf and support. Filled in liner cracks with epoxy. Advised customer to allow 24 hrs for epoxy to fully cure.

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Westlake, OH 44145

Marie V

Job Details: 05/06/2021

"Cc that the unit has an error codes of F9E1 and that it will work but you have to let it for a min and then try, seems like is overheating. Ran diag found error code F9E1 product not draining, replaced drain pump, tested unit let it run and verify that theres no leaks. Pass, deleted error code. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Lakewood, OH 44107

Marie V

Job Details: 05/06/2021

"Cc that the unit turns on but does not start. Turned u it on and try to start a regular cycle and motor hums but does not start and then it stops. Try to spin basket to see if it will continue, it will go for a second and then it stops and it will go again and then it will stop. Took unit apart and checked Voltage 120V when starting, motor smells like burn. Unit will need new motor. Blower wheel is clear nothing on the way preventing from tumbling. ; ordrng 1 279787 (Motor) and 1 W10847984 (Switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYE6

Near Lakewood, OH 44107

Marie V

Job Details: 05/06/2021

"Cc that the unit will fill and drain but does not run. Tested unit. Control is sending 120V to motor, motor sounds like is trying but nothing happens unit will need new pump motor. Cust will call if they want to continue with repair ; ordrng 1 WPW10482480 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Cleveland, OH 44124

Joe O

Job Details: 05/06/2021

"Installed ice maker. Cycled ice maker, filled. Op test ok"

We serviced a

WHIRLPOOL DRYER GAS

Model WGD7300XW0

Near Mantua, OH 44255

Brian M

Job Details: 05/06/2021

Cc unit jumping time Found unit to heat up normally but in timed dry unit will jump timing Also there is a scraping noise coming from rollers Needs UI and control and belt kit Parts not in stock office to schedule ; ordrng 1 WPW10298648 (console) and 1 WPW10294316 (cntrl-elec) and 1 4392067 (dryer repair kit)

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Maple Heights, OH 44137

David R

Job Details: 05/06/2021

"Customer just moved in, unit about 8 years old. Customer complaint not moving from spin. F9E1 long drain, F7E1 basket speed fault, F2E1 stuck key. Found basket not moving. Gearcase binding up, loud. Will need new drive system, gearcase, hub, pulley. Customer paid SVC. Do not order parts ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Pulley) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH

Near Streetsboro, OH 44241

Brian M

Job Details: 05/06/2021

Cc of noises Found all noises customer is hearing is normal operation sounds OP Test Ok

We serviced a

KITCHENAID WALL OVEN COMBO

Model KOCE500ESS11

Near Aurora, OH 44202

Brian M

Job Details: 05/06/2021

Customer had concerns about microwave Advised that there is a known issue and according to a service pointer that recommends a door replacement Ran test bake to 350 unit heating up properly ; ordrng 1 W10775493 (glass-door) and 1 W10687342 (door/mw) and 1 WPW10128850 (arm) and 1 W11214480 (arm)

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Streetsboro, OH 44241

Brian M

Job Details: 05/06/2021

Installed agitator OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRD22FKBT02

Near Lakewood, OH 44107

Marie V

Job Details: 05/06/2021

"Cc that the unit is freezing things on fresh food section and that the freezer is colder than before. Took temps 36* on fresh food section and -3 on freezer and unit still running. Unit has a complete frost pattern and unit is set to 2 on freezer and 2 on fresh food section recommended is between 2 and 3. Unit will need new thermostat , cust paid Part and SC; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44102

Marie V

Job Details: 05/06/2021

"Cc that the unit left some white detergent on clothes, and they washed a blanket and it was soaking wet. Ran diag found error code of F0E5 off balance load. Called Whirlpool tech line. They said not to send us back for noises and shaking, the shaking is due to the floor not level. Added clothes to unit and filled with water and ran agitation and drain and spin. Check unit at the bottom everything is in place . Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Amherst, OH 44001

Marie V

Job Details: 05/06/2021

"Replaced parts, ran diag found F8E5 hot and cold reverse. Check valves they were reverse. Corrected issue , ran auto test and calibra. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS09

Near Garfield Heights, OH 44128

Brian M

Job Details: 05/06/2021

Replaced seal on oven OP Test Ok Customer then had a complaint about upper microwave door not always closing Per service pointer needs door hinges have already been replaced ; ordrng 1 W10687342 (door/mw) and 1 W10775493 (glass-door) and 1 WPW10128850 (arm) and 1 W11214480 (arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Solon, OH 44139

Brian M

Job Details: 05/06/2021

"Cc of dents in door and unit not level Found dents in door but nothing will fix it Can not level unit any further due to punch points on cabinets. Nothing can be done without replacing doors ; ordrng 1 W10915640 (dor-fip) and 1 W10910852 (dor-fip) and 1 W10910835 (dor-fip), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Painesville, OH 44077

Dan H

Job Details: 05/06/2021

"Customer complaint that unit is not starting, confirmed, found 120vac to control, unit needs new control ; ordrng 1 W11116590 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Painesville, OH 44077

Dan H

Job Details: 05/06/2021

"Installed new cooktop, unit is not installed, unable to test"

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Painesville, OH 44077

Dan H

Job Details: 05/06/2021

"Customer complaint that oven light is not working, confirmed, found harness for light not connected to control, connected, op test good"

We serviced a

KENMORE WASHER

Model 110.2510231

Near Novelty, OH 44072

Joe O

Job Details: 05/06/2021

"Cc: stopping in spin cycleFound error code f2e1(stuck key) f7e1(basket speed fault). Ran tachometer test. Unit is reading basket speed. Ran auto test and calibration. Needs controlCustomer does not want to repair at this time; ordrng 1 W10582044 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JIC4430XB0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 05/06/2021

Installed cooktop. Op test ok

We serviced a

GE WASHER

Model WCVH6800J2WW

Near Shaker Heights, OH 44122

Brian M

Job Details: 05/06/2021

"Cc unit not spinning Found belt snapped and rear pulley loose Needs pulley and belt reorderd ; ordrng 1 WH07X10016 (drive pulley kit) and 1 WH08X10024 (driving_belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW

Near Brooklyn, OH 44144

Corina B

Job Details: 05/05/2021

CC That there are screws missing from the freezer door. Confirmed. Will need screws. ; ordrng 4 WP489497 (Screw)s

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ

Near Ashtabula, OH 44004

Joe O

Job Details: 05/05/2021

Cc: pipes banging when fillingRan test cycle. Found small amount of chatter from pipes. Needs water valve; ordrng 1 WPW10327249 (water intake valve)

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS2

Near Grafton, OH 44044

David R

Job Details: 05/05/2021

"Cc unit not making ice. Found drain cap turned, almost off but loose enough for water to drop through. Unit called for water, water all draining through cap, showed customer, tightened, reservoir filled up. Started going through ice making. Give time for unit to make ice and drop. Op test ok"

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Westlake, OH 44145

Marie V

Job Details: 05/05/2021

"Cc that they plugged unit in and is not turning on. Confirmed, found main power cord not connected to the cabinet of the unit. Plugged in, op test ok advice cust to allow unit 25 hours to reach normal temps."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS

Near Cleveland, OH 44121

Jason N

Job Details: 05/05/2021

"Cc unit freezer not cooling and PO code comes up.Found unit freezer cold, but reading 25 degrees. Ran diagnostics test 3, found running step 4 causes unit to lose power resulting in PO code. Checked freezer evaporator fan motor, found fan blade stuck in ice, evaporator iced over. Ran manual defrost test 38, defrost heater turned on, defrost circuit is good. Unit needs control and freezer evap fan. Control not showing in stock from Marcone, office to contact customer for next service date. ; ordrng 1 W11109595 (Evaporator fan w/harness) and 1 WPW10675033 (Main control)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, OH 44266

Brian M

Job Details: 05/05/2021

Installed water valve Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Dorset, OH 44032

Joe O

Job Details: 05/05/2021

Cc: ice dispenser making noiseTested ice multiple times. Could not duplicate issue. Ice maker cycled. Op test ok

We serviced a

KITCHENAID COOK TOP

Model KICU500XSS01

Near Thompson, OH 44086

Joe O

Job Details: 05/05/2021

"Cc: not functioning, burning smellFound error code f47(emi filter board). Found fuse blown on emi filter board blown. Needs moduleCalled whirlpool tech line spoke with Leon. He stated to replace the module. Spoke with whirlpool safety, stated to replace the module.Entitlement shows module under a parts only warranty; ordrng 1 W10857230 (module)"

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Bay Village, OH 44140

Marie V

Job Details: 05/05/2021

"Cc that the she was using the oven and she heard a bang on unit, control now isnt working. Unit is getting proper voltage verify at the terminal block, L1 to N 120 L2 to N 120 L1 to L2 244V. Took back panel off and verify control. Found it shorted, took pics. Unit will need main control. ; ordrng 1 WP5701M796-60 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Ravenna, OH 44266

Brian M

Job Details: 05/05/2021

"Cc unit will not agitate Found washplate stripped out and tub hub damaged Needs washplate and tub hub ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Painesville, OH 44077

Joe O

Job Details: 05/05/2021

"Cc: not cooling in ff sectionFound temps at 6 in freezer and 62 in ff section. Found evaporator is completely frosted over. Entered manual defrost. Unit is defrosting. Needs controlReplaced control, steamed evap. Advised customer to allow 24 hours for temps to adjust. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.12793K310

Near Painesville, OH 44077

Dan H

Job Details: 05/05/2021

"Customer complaint of burning smell, found lower rack wheel fell off and landed on heater, unit needs new lower rack, customer will install ; ordrng 1 WPW10195417 (Rack wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Kent, OH 44240

Brian M

Job Details: 05/05/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Mogadore, OH 44260

Brian M

Job Details: 05/05/2021

Cc gasket not sealing and door uneven Leveled unit and positioned gasket OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Painesville, OH 44077

Joe O

Job Details: 05/05/2021

Cc: oven not heatingFound terminal block shorted out. Replaced terminal block kit. Ran test bake. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

KITCHENAID WALL OVEN

Model KEBS208SSS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/05/2021

"Cc unit not baking Found bake element open Needs element ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/05/2021

"Cc of no cool Found temps to be room temp and nothing running Spoke to BJ he advised and to order Compressor and GF2 board Compressor under warranty ; ordrng 1 W11333076 (Gf2 board) and 1 W11025999 (compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG STACK W/D

Model MET3800TW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/05/2021

Installed hose OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Parma Heights, OH 44130

Marie V

Job Details: 05/05/2021

"Replaced ice maker , it cycle on its own. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Beachwood, OH 44122

Brian M

Job Details: 05/05/2021

Installed clips and pads OP Test Ok

We serviced a

KITCHENAID RANGE

Model KFGC500JSS01

Near Independence, OH 44131

Corina B

Job Details: 05/05/2021

"CC that there is a high pitch noise. Faint high pitch noise coming from the ui, when off. Called t/l Leon file # 7730671205 will need to replace the ui to see if the noise goes away. Will need a new ui. Office to reschedule ; ordrng 1 W11492299 (Ui)"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Seven Hills, OH 44131

Corina B

Job Details: 05/05/2021

CC that the breaker keeps tripping. Took a picture of the breaker box. Not on a Dedicated Circuit. Tested upper oven 3.5 amps. Working as designed. Talked to BJ could be a weak breaker. Optest ok

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