Service History 470 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDTM404EBL3

Near Beachwood, OH 44122

Corina B

Job Details: 02/15/2022

CC that there is a noise when its running. Confirmed. Found the lower spray arm not attached correctly. Adjusted the spray arm. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8240YW0

Near Cleveland, OH 44108

Jason N

Job Details: 02/15/2022

"Installed drive hub. Ran auto test, all functions passed, no abnormal noises. Op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW

Near Cleveland, OH 44102

Angel

Job Details: 02/15/2022

Customer had a POP. Cc that unit was making a loud grinding sound. Verified and found that the pulley was grinding with the cam replaced cam kit tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/15/2022

"Cc that sometimes you try to start unit and then come back and it did not stared the cycle and that sometimes it makes a loud noise while running. Ran diag no error codes. Asking questions to cust I was able to find the noise, is coming from the cam, also unit froze while I was working on it. Had to unplug u it and reboot it to get it to work again. Unit will need cam, belt and Ui. Office will contact once they have eta on the parts; ordrng 1 W11478524 (Ui) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Mentor, OH 44060

Dan

Job Details: 02/15/2022

"Customer complaint that unit is not draining, found broken glass in drain pump housing, removed, unit drains, op test good"

We serviced a

WHIRLPOOL WASHER

Model MVWC200XW1

Near Cleveland, OH 44128

Manny

Job Details: 02/15/2022

"Cc unit not doing anything only clicking and lid lock light flashing, set unit in diagnostics found error code F5E1 and F5E2 both for lid lock fault, replaced latch with T/S #W10404050, opt test ok.; used 1 W10404050 (LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near North Royalton, OH 44133

David R

Job Details: 02/15/2022

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 4.23oz r134a, unit cooling, pressures good, give 24 hours to return to normal temps. Reset temp control, op test ok"

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Aurora, OH 44202

Brian M

Job Details: 02/15/2022

Installed element OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/15/2022

Cc drum not spinning Found belt not installed Installed belt OP Test Ok

We serviced a

JENN-AIR WALL OVEN

Model JJW2430DS03

Near Cleveland, OH 44102

Angel

Job Details: 02/15/2022

Cc that unit had a F2E1 error code. Confirmed unit had the code replaced the console tested unit. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Elyria, OH 44035

Marie V

Job Details: 02/15/2022

Cc that the unit gaskets is not installed all the way and that the oven door has a chip in it. Confirmed. Installed gasket and ordering door for cust. Also cook top is scratched. Took pics. Office will contact once they have eta on the parts. ; ordrng 1 W11183708 (Cook top)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Painesville, OH 44077

Dan

Job Details: 02/15/2022

"Customer complaint that unit is freezing food in fresh food section, fresh food temperature at 25 degrees, freezer section temperature at 5 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MAH4000AWW

Near Newbury Township, OH 44065

Brian M

Job Details: 02/15/2022

"Cc unit not draining Found tub loose and bouncing Found timer not sending proper voltage to drain pump Timer is NLa suspension NLa ; ordrng 1 22002786 (timer) and 1 WP22003059 (motor-pump) and 1 22001988 (Struts), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Orwell, OH 44076

Brian M

Job Details: 02/15/2022

Cc unit always going out of balance Found that unit is not filling up properly due to drain hose is the down position Advised that unit is never filling up and clothes are not washing properly due to drain hose placement Advised on proper placement

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Madison, OH 44057

Joe O

Job Details: 02/15/2022

Cc: clicking noise; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYB05

Near Mentor, OH 44060

Corina B

Job Details: 02/15/2022

Replaced the drain tube. Steamed out the freezer. Opt test ok

We serviced a

WHIRLPOOL COMPACTOR

Model TC8700XYP3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/15/2022

"Installed power nuts on ram. Greased screws and chain. Operation test good, full functions and no abnormal noises."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rocky River, OH 44116

Angel

Job Details: 02/15/2022

"Replaced gearcase, cam, and belt tested unit. Opt test ok."

We serviced a

AMANA RANGE

Model AGR5330BAB

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/15/2022

"Cc unit has not power on display, but burners work. Verify and no display, removed back cover and found the inlet power to control not plugged in all the way, secure connector, opt test ok"

We serviced a

GE REFRIGERATOR

Model PSB48YSXASS

Near Cleveland, OH 44135

David R

Job Details: 02/15/2022

"Cc unit FZ loosing temp, condensation build up in FF on shelf. Temp set at 37 FF and -6 in FZ. Display shows 38 FF and 8 FZ. Called GE techline. Through diagnose said unit needs a sealed system repair. Techline said to replace Condenser underneath unit, both evaps, heat exchanger, compressor. To replace condenser underneath, will need to lay the built in fridge on its back. GE techline said that sealed system parts are still under warranty. Gave customer GE factory service number, customer is going to call and see whats covered and whats not and ask about repair. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Sheffield, OH 44054

Marie V

Job Details: 02/15/2022

"Cc that the unit shows an error code. Confirmed. Ran diag found 2 error codes of F7E1 tachometer missing or wrong signal. Ran auto test and when motor gets power only hums. Verify capacitor, failed. Unit will need new capacitor. ; ordrng 1 W11395618 (Capacitor)"

We serviced a

KENMORE REFRIGERATOR

Model 2536008941

Near Painesville, OH 44077

Dan

Job Details: 02/15/2022

"Installed new control and bimetal, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Pepper Pike, OH 44124

Jason N

Job Details: 02/15/2022

Installed sump assembly. Ran diagnostics in entirety to reset codes. Op test good.

We serviced a

MAYTAG WASHER

Model WVWC565W

Near Perry, OH 44081

Dan

Job Details: 02/15/2022

"Installed new hub, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near East Cleveland, OH 44112

Manny

Job Details: 02/15/2022

Replaced part list. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Brian M

Job Details: 02/15/2022

Installed sensor and wire harness Advised to watch OP Test Ok

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Jefferson, OH 44047

Joe O

Job Details: 02/15/2022

Installed gas valve. Tested. Unit still acting the same. Unit lights with a high flame then pressure drops. Advised customer they need to contact propane company and get pressure checked.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Avon Lake, OH 44012

Angel

Job Details: 02/15/2022

Cc that unit still not making ice. Verified temperatures again and found FC at 12* and RC at 55* this time. Took off evap cover in RC and had good frost pattern also fan was was working. So i called BJ and asked me to check the freezer evaporator and at the moment was in defrost mode took out all stuff from FC and removed cover waited a while to check on frost pattern since it was in defrost mode. Verified frost pattern and evaporator had perfect frost pattern. Called BJ and explained to him and i stated to him that we havent changed the temperature control board yet and he said lets change that if that doesnt work to call techline. Ordering part.; ordrng 1 W11330486 (Panel-ui)

We serviced a

GE RANGE

Model CGS990SET5SS

Near Mentor, OH 44060

Corina B

Job Details: 02/15/2022

Replaced the igniter and control. Heated oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Olmsted Township, OH 44138

David R

Job Details: 02/15/2022

"Cc unit doesnt feel like it cleans good. Ran diagnostics, no error codes. Followed tech sheet diagnostics cycle and all 3 sprays arms are working in the appropriate cycles, shooting water and rotating normally. All components working properly. rinse aid, corrected, put more in there had sample packets on truck. Went over making sure dishes are set up correctly, making sure hot water is getting to unit first before starting. Correct cycles adding in rinse aid. Also trying added options like hi temp sani rinse. Trying different detergent. Making sure no hard food left over on items in dishes. Making sure to clean filter. Before leaving out finish quantum detergent. Put unit on normal plus hi temp and long heated dry. Customer to monitor, unit working as designed. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/15/2022

Cc that the freezer light is not working. Confirmed. Replaced freezer light. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near Geneva, OH 44041

Joe O

Job Details: 02/14/2022

Installed hub. Ran test cycle. Op test ok

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Euclid, OH 44132

Corina B

Job Details: 02/14/2022

CC that the unit is not draining. Confirmed. Water trickling out of drain hose. F9e1 Long Drain. Checked the drain pump found padding in the drain pump. Ran a rinse a cycle filled and drain. Opt test ok

We serviced a

KITCHENAID RANGE

Model KFEG504KPS0

Near Strongsville, OH 44149

David R

Job Details: 02/14/2022

"Replaced door assembly. Tested, good, op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ

Near Cleveland, OH 44111

Marie V

Job Details: 02/14/2022

Replaced spray arm and seals. Tested unit. Also leveled unit. Op test ok. No leaks

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/14/2022

"Replaced parts ordered, op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Euclid, OH 44117

Corina B

Job Details: 02/14/2022

CC that the u it will not start a load. Confirmed. Found the drain hose not secured and will fall to the ground. Raised the drain hose and secured it. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/14/2022

"Cc unit not spinning out Found unit to have a damaged tub hub but can not replace due to wash plate seized to shaft Will needs plate and hub ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/14/2022

"Cc unit has same issue as last time you guys replaced the control, ran diagnostics cycle unit fills and drain without any issues, all draining hoses and ports all in place and not leaks. Unit will need a main control; ordrng 1 W11200557 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Lakewood, OH 44107

Marie V

Job Details: 02/14/2022

Cc that the unit is not cooling properly. Confirmed. Took temps 45* freezer and 50* on fresh food. Removed back panel and found a big block of ice in the evaporator. Unit will need sealed system repair. Unit will need filter drier installed to find leak. Gave estimate to cust he said that he was under warranty.; used 1 WPW10143759 (DRIER) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Avon, OH 44011

Angel

Job Details: 02/14/2022

"Cc that unit is not spinning. Ran diagnostics to check error codes found a F7E1 basket speed fault and F7E6 motor fault. Looked under washer and gearcase is bad leaking oil belt had slipped off as well from oil and shifter is damaged as well. Will need gearcase, cam, shifter, and belt gave customer estimate and stated hed rather spend the money on a new unit. Charged service call.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Shifter) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW0

Near Aurora, OH 44202

Joe O

Job Details: 02/14/2022

"Cc: not heatingFound heating element open. Needs elementCustomer does not want to repair at this time ; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Willoughby Hills, OH 44092

Corina B

Job Details: 02/14/2022

CC that there is a squealing noise. Confirmed replaced the dryer repair kit. Opt test ok.

We serviced a

KITCHENAID DBL WALL OVEN

Model KODE307ESS02

Near Lakewood, OH 44107

Marie V

Job Details: 02/14/2022

Cc that the unit is getting error codes and when it heats up on high temps over 400* it shuts down. They have to turn the breaker off and on. Ran diag found error code F2E1 UI stuck button F0E1 oven user interface failure. Called tech line spoke with Leon explain the issue and what I found with the inches of the Unit. It was set to 30 instead of 27. He said that its supposed to be set to 27 otherwise you will have all kinds of problems. Preheated unit to 420*. Op test ok

We serviced a

WHIRLPOOL WASHER

Model LCE4332PQ1

Near Lakewood, OH 44107

Marie V

Job Details: 02/14/2022

"Cc that the unit is not going through the cycles. Unit had water inside. When start the cycle and cancel does not drains the water. Called BJ help me diag, Ran diag , unit filled up , agitate, spin and drain. Unit will need main control. Control is not longer available. Unit cant be repair. ; ordrng 1 326048436 (Control discontinued), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KEBS207SSS04

Near North Royalton, OH 44133

David R

Job Details: 02/14/2022

"Cc unit top oven is burning items when baking. No error codes. Took unit out. Tested sensor for top oven at control, reading 1080 at room temp, took temp out and temp from in oven still 1080 at room temp, oven bake and broil both coming on. Went to options and decreased calibration -10. Customer to bake and monitor. Showed how to calibrate. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Garrettsville, OH 44231

Brian M

Job Details: 02/14/2022

Cc of error Found error codes associated with needing software update according to service bulletin Walked customer through WiFi setup unit is now updated OP Test Ok Leveled unit

We serviced a

WHIRLPOOL DRYER

Model WED8500DC1

Near Conneaut, OH 44030

Dan

Job Details: 02/14/2022

"Customer complaint of squeaking noises, confirmed, unit needs new pulley and rollers, installed new dryer repair kit, op test good ; used 1 4392067 (Dryer kit) from stock"

We serviced a

MAYTAG WASHER

Model n/a

Near Cleveland Heights, OH 44106

Jason N

Job Details: 02/14/2022

"Cc unit did not drainCustomer stated unit didnt drain out, they stopped using it. Found unit with tub full of water, switched to spin/drain mode. Unit spun out and drained. Refilled tub 2x and switched to spin/drain mode. Unit draining and spinning properly. Could not duplicate no drain issue at this time."

We serviced a

MAYTAG WASHER

Model MVWB835DW0

Near Streetsboro, OH 44241

Brian M

Job Details: 02/14/2022

Cc unit not working Found giving a error for overload Ran auto test and calibration No issues found Advised on load sizing.

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Aurora, OH 44202

Brian M

Job Details: 02/14/2022

Installed latch OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Cleveland, OH 44120

Jason N

Job Details: 02/14/2022

"Cc unit not heating Confirmed unit is not heating. Checked power in to unit, good at 243v. Checked all thermals, all thermals checks good, element checked good. Tested timer contacts, found a-c and b-c reading open on Timed dry setting. Unit needs timer. ; ordrng 1 WPW10185992 (Timer)"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Cleveland, OH 44104

Jason N

Job Details: 02/14/2022

"Cc unit has long dry timesRan dryer op test, unit good heat and tumble. Checked venting at unit wall connection. Pulled vent, lint blowing back into room, venting in building is clogged. Advised customer to contact building maintenance or vent company to inspect/clean venting. Unit is working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITWH3

Near Garfield Heights, OH 44125

Jason N

Job Details: 02/14/2022

"Installed main control, bimetal, pump/motor assembly, and repaired wiring to j-box. Op test no good, unit does not fill with enough water for pump to circulate. Checked water pressure at sink connection, good psi. at 65 psi. Unit needs inlet valve. ; ordrng 1 WPW10158389 (Inlet valve)"

We serviced a

WHIRLPOOL DRYER

Model WED88HEAW1

Near Solon, OH 44139

Brian M

Job Details: 02/14/2022

Cc of long dry times Unit is producing proper heat Advised to have vent looked at

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Avon, OH 44011

Angel

Job Details: 02/14/2022

"Replaced ui, dual water valve and filter housing unit started dispensing water and no leaks. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44119

Corina B

Job Details: 02/14/2022

"CC that the lid does not lock and does not work had to turn the water off because it was pouring into the washer. . Ran diag F8E3 OVERFLOW CONDITION, F0E2 OVER SUDS CONDITION DETECTED F7E6 MOTOR FAULT. Confirmed. Found the hot water valve not turning off. Replaced the valve from t/s. Ran a calibration. Started a rinse and spin. Opt test ok ; used 1 W11210459 (VALVE) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.15919001

Near Euclid, OH 44117

Joe O

Job Details: 02/14/2022

"Cc: continuously filling with waterFound water valve is seeping. Needs water valve; ordrng 1 WP8531669 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, OH 44119

Manny

Job Details: 02/14/2022

"Unit is missing L2, not receiving proper power from outlet, customer needs to check their power supplies to the unit."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Westlake, OH 44145

Angel

Job Details: 02/14/2022

Cc that unit is shaking and vibrating. Verified and ran diagnostics and found error code F0E5 oof balance load. Asked customer how much clothes does she was and said about half a tub so i explained to her that when she does loads she wants to try to keep her load evenly jeans with jeans towels with towels because mixed load will tend to have heavier weight on one side causing the unit to go off balance. Also leveled her unit a little better than it was and explained to her as well that the vibration on her unit is going to be a little more than normal because she has it on a second floor and the floor is wood making it vibrate more than normal. Unit working as designed. Opt test ok.

We serviced a

KENMORE REFRIGERATOR

Model 106.5959299

Near Westlake, OH 44145

Angel

Job Details: 02/14/2022

"Cc that unit was not dispensing ice and not making ice. Verified and found icemaker did not finish cycling tried resetting and cycling but would not cycle will need icemaker. The auger motor would not function either i could not hear the switch clicking so removed front ui cover and found the tab that holds the switch was broken so the paddle was not able to press the switch will need switch cover. Ordering parts.; ordrng 1 WP2180226 (Cover) and 1 4317943 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model 36315165794

Near Madison, OH 44057

Dan

Job Details: 02/14/2022

"Customer complaint that unit is not starting, confirmed, wash motor is not starting, wash motor is receiving 120vac , unit needs new wash motor, customer does not want repair ; ordrng 1 WD26X10013 (Wash motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TE0

Near Painesville, OH 44077

Dan

Job Details: 02/14/2022

"Customer complaint that unit is not cooling properly, fresh food temperature at 46 degrees, freezer section temperature at 45 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unit needs new control, also filter will not stay in filter housing, unit needs new filter head; ordrng 1 A01078804 (Cntrl) and 1 242009602 (Filter head)"

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Willoughby, OH 44094

Dan

Job Details: 02/14/2022

"Customer complaint that unit is leaving white streaks on clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, agitator is working, fill valves are both working, unit drains and spins, unable to duplicate the problem , unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS

Near Mentor, OH 44060

Dan

Job Details: 02/14/2022

"Installed new ice maker , op test good"

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Solon, OH 44139

Brian M

Job Details: 02/14/2022

Complaint unit not advancing Found unit to have cold water shut off Advised on why unit needs cold water turned on OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED6120HC1

Near Willowick, OH 44095

Joe O

Job Details: 02/14/2022

Cc: loud thumpingCustomer stated they purchased unit as open box from Best Buy and unit has big dents hitting the drum. Popped dents out away from drum. Tested. Op test ok Advised customer warranty will not cover cosmetic. Customer showed pop

We serviced a

MAYTAG DRYER

Model MEDB400VQ0

Near Parma, OH 44134

Gabriel P

Job Details: 02/14/2022

"Found pulley squeaking replace from t/s,opt test ok ; used 1 279640 (PULLEY-IDR), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near North Royalton, OH 44133

David R

Job Details: 02/14/2022

"Replaced splutch assembly, actuator and belt. Found cam parts had broken, causing rubbing against bottom shield. Ran diagnostics, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Cleveland, OH 44113

Marie V

Job Details: 02/14/2022

"Cc that the freezer is not cooling properly. Took temps when arrived freezer 2* and fresh food section is. 33*. Unit is running correctly. Evaporator fan and condenser fan are running same with compressor. Cust can notice temp raise when is on defrost mode specially when freezer is not full. Set temp on freezer 2 * lower, .Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Mentor, OH 44060

Dan

Job Details: 02/14/2022

"Customer complaint of electrical burning smell, inspected control and user interface , no burning noticed, ran test cycle , nothing burned underneath unit, found unit leaking from sump, unit needs new sump assembly , customer does not want repair at this time; ordrng 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44122

Corina B

Job Details: 02/14/2022

Replaced the drain pump and the float switch. Found the waterline dripping. Advised cust to keep an eye on the waterline. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Willowick, OH 44095

Joe O

Job Details: 02/14/2022

Cc: intermittently will not turn onFound no stored error codes. Found unit connected to extension cord. Cord not suppling constant power. Need electrician

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Painesville, OH 44077

Dan

Job Details: 02/14/2022

"Customer complaint that house was recently converted to propane and plumber broke two orifaces while converting, confirmed, found two front burner orifaces broken, unit needs new orifaces; ordrng 2 W11337062 (Rf lf orifaces)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM02

Near Painesville, OH 44077

Dan

Job Details: 02/14/2022

"Customer complaint that unit is not making ice, ran ice maker diagnostics no error codes found, ice maker harvests, valve opens, found fill tube frozen, heater is receiving 120vac , unit needs new heater; ordrng 1 W11087201 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.67032601

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 02/14/2022

Replaced the heater. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXXY01

Near Solon, OH 44139

Corina B

Job Details: 02/14/2022

"Replaced the valve. Tested the water, no leaks. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE STACK W/D

Model GUD24ESSM1WW

Near Mentor, OH 44060

Joe O

Job Details: 02/14/2022

Cc: squealing noiseFound gear case leaking onto belt causing belt to slip. Needs gear case. ; ordrng 1 WH49X27322 (kit transmission pla)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF6A

Near Painesville, OH 44077

Joe O

Job Details: 02/14/2022

Installed lower spray arm. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near South Euclid, OH 44121

Corina B

Job Details: 02/14/2022

"CC that the u it stops and the screen goes blank, never finishes a cycle. Confirmed. Found the drain hose laying on the ground. Raised the drain hose started a cycle the power would flicker. Checked the outlet, the prongs are loose. Plugged washer into a different outlet, started a cycle. Unit did not turn off. Opt test ok"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Solon, OH 44139

Brian M

Job Details: 02/14/2022

Cc control goes out then kicks back on Unit it operating properly at this time Advised next time if it goes out to switch outlets to determine if its a outlet issue or if its a control issue

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Bedford, OH 44146

Brian M

Job Details: 02/14/2022

Cc no coolFound no pressure in system Needs evap and compressor Part not in stock office to schedule ; ordrng 1 W11507067 (Evap) and 1 WPW10750849 (compressor) and 1 WPW10143759 (dryer)

We serviced a

GE REFRIGERATOR

Model CVE28DM5NBS5

Near Chesterland, OH 44026

Brian M

Job Details: 02/14/2022

"Cc no water after replacing filter Found unit getting water at the back but not at dispenser Possibly a filter Customer to order a new filter if still not water then its an issue with the line and filter head Gave quote ; ordrng 1 WR17X31816 (Filter head) and 1 WR17X31817 (Hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Painesville, OH 44077

Joe O

Job Details: 02/14/2022

New dispenser drawer broken. Re ordering dispenser drawer. 2 techs needed; ordrng 1 W11524105 (Dispenser drawer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 02/14/2022

"Cc unit shut down and filled dispense not working properly againCalled wp techline, Bruce, possible wiring issue, checked all harness in freezer and refrigerator section, or UI board if all wiring checked good. Ordering Ui panel, will inspect wiring on return visit. ; ordrng 1 W11330971 (UI panel) and 1 WPW10675033 (Main control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44128

Manny

Job Details: 02/14/2022

"Replaced UI set unit to diagnostics and unit stops at step 6 called wpl tech line at 11:28am spoke to Leon and told him what parts we replaced and unit still have the same issue, he said could be owi sensor he had me disconnected the owi sensor and run diagnostics with sensor disconnected finished talking to tech at 12:0pm he advise to order owi sensor. Ordering owi sensor.; ordrng 1 W11410464 (Owi sensor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS00

Near Brecksville, OH 44141

David R

Job Details: 02/14/2022

"Cc unit not cooling, hasnt heard compressor or fans for 2 weeks, customer had another company come out, did not do anything but said it is a sealed system repair. Temp reads 50 both sections. Unplugged unit, Plugged in. Unit compressor kicked on and fans all running. Let sit for 10-15 mins and took temps. Unit is starting to cool. Can hear refrigerant going through and valve switching from FF section to FF and all fans coming on properly. Suggested leaving water bottle in each section and monitor for 24-48 hours. After if still not cooling would recommend dye filter being replaced. As of today, unit is good, customer to monitor. Customer paid SVC only today."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Brecksville, OH 44141

David R

Job Details: 02/14/2022

"Cc unit will not go pass sensing. Found No Fill Long Fill error code. Found hot water not turned on, corrected. Cleared error. Ran diagnostics cycle. All components working. Ran calibration cycle as well. Good. Ran a normal cycle, went pass sensing into wash, good. Let customer know about hot water needing to be on unless using strictly tap cold. Customer recently had people out to replace hot water and furnace, forgot to turn machines hot water back on. Op test ok."

We serviced a

KENMORE WASHER

Model 11026912691

Near Westlake, OH 44145

Angel

Job Details: 02/14/2022

"Cc that unit was making loud sound when agitating. Verified and found agitator cam worn will not grab when going back and forth on Agitation will need to be replaced. Ordering part.; ordrng 1 285810 (Agitator cam), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB6

Near Parma, OH 44134

David R

Job Details: 02/14/2022

"Customer pulled out in middle of floor before I arrived. Cc unit front Ui control not working. Not being able to go into program mode. Display showing all 8s waiting for program. All wire conventions are good. Will need main control. Ordering control ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JMW2430WS02

Near Rocky River, OH 44116

Angel

Job Details: 02/14/2022

Replaced glass. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 02/14/2022

Customer complaint of not drying ran diagnostic no error found and ran test heater turn on to 197 degrees working as design

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Brecksville, OH 44141

Gabriel P

Job Details: 02/14/2022

"Replace float switch,then ran auto test pass,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near Brooklyn, OH 44144

Marie V

Job Details: 02/14/2022

"Ran entitlement it shows in warranty. Cc that the unit does not works. Confirmed, ignitor does not light up.verify power has 120V, ignitor was installed too close to the gas valve and it shorted out. Replaced ignitor from T/S. Tested unit. Op test ok; used 1 279311 (IGNITOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Parma Heights, OH 44130

Marie V

Job Details: 02/14/2022

"Cc that the unit fills up and drain but does not wash. Confirmed motor is receiving 122v. Unit will need new pump motor. Replaced pump motor from T/S. Tested unit, no leaks. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland, OH 44130

David R

Job Details: 02/14/2022

Replaced water valves and belt. Ran diagnostics and calibration. Good. Op test ok.

We serviced a

KENMORE DRYER

Model 417.947023

Near Cleveland, OH 44129

Manny

Job Details: 02/14/2022

"Replaced ordered parts, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Aurora, OH 44202

Jason N

Job Details: 02/14/2022

"Cc unit not cooling againConfirmed unit at room temperature. Compressor is running, checked pressure, low side in 20 in vacuum. Charged system with nitrogen, found leak at suction line joint, incomplete solder flow. Repaired joint, brought system down to 29 in/hg vacuum, tried to charge system with 4.5oz of r134a, no good, compressor is not pumping, low side reading 35 psi. Unit will need compressor replaced again. Compressor not showing in stock at Marcone. ; ordrng 1 W11393142 (Compressor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Cleveland, OH 44124

Jason N

Job Details: 02/14/2022

"Cc unit not making iceCustomer stated unit didnt make ice for about a week then slowly started making ice. Ran manual ice maker harvest test, ice maker having a hard time kicking out ice. Mold heater not turning on. Unit needs ice maker.; ordrng 1 D7824706Q (Icemaker)"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Strongsville, OH 44149

David R

Job Details: 02/14/2022

Replaced latch and main control. Ran diagnostics and normal cycle. Good. Op test ok.

Our Service

Our Training