Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/10/2020
WASHER KENMORE 110.248623 "Customer complaints unit not spinning,found coupling broken replace from truck stock 285753a,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details:
08/10/2020
WASHER WHIRLPOOL WTW4816FW The units Capacitor is not storing a charge Allowing it to not agitate correctly.; ordrng 1 W11158830 (capacitor)
Near Concord Township, OH 44077
Jeff M
Job Details:
08/10/2020
WASHER MAYTAG MVWB835DC5 Installed new part unit tested good
Near Avon, OH 44011
Gabriel P
Job Details:
08/10/2020
DRYER WHIRLPOOL MEDB835DC3 Replace inner door but customer show me one of the trim on front door on the left loose when changing door notice the plastic hole for the screw was broke but explain customer that is not a functioning part it reconsider as cosmetic so I could guarantee h
Near Madison Township, OH 44057
Jason N
Job Details:
08/10/2020
RANGE KENMORE 790.980238 Installed relay board and blower fan. Ran functionality test an all burners and bake test to 350 on both upper and lower ovens. All checked good. Op test good.
Near Aurora, OH 44202
Brian M
Job Details:
08/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Found ice in mold Replaced heater control and valve Ran test 57 and 43 OP Test Ok Ice ejected and re filled Advised to give it 48 hours to produce
Near Auburn Township, OH 44023
Brian M
Job Details:
08/10/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc of ice build up in fridge Found evap completely frosted over back wall encased in ice Cleared ff evap found fan not running Replaced using truck stock Switch defrost setting to normal OP Test Ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock
Near Cleveland, OH 44109
Dan H
Job Details:
08/10/2020
RANGE WHIRLPOOL WGG745S0FS02 "Installed new latch, op test good"
Near Lakewood, OH 44107
Corina B
Job Details:
08/10/2020
REFRIGERATOR WHIRLPOOL KRFF302ESS01 CC that the unit is not cooling. Checked the evap partial pattern. Will need a new evap and compressor. ; ordrng 1 W11459354 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)
Near Fairview Park, OH 44126
Corina B
Job Details:
08/10/2020
DISHWASHER MAYTAG MDB4949SHZ0 "CC that the dishes are coming out dirty. Ran diag, 6-4 float switch open, 7-1 no heat. Found the pump and motor wires not plugged into the control. Reattached the wires. Ran a calibration. Optest ok."
Near Rocky River, OH 44116
Corina B
Job Details:
08/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the led lights. Optest ok
Near Chardon, OH 44024
Jeff M
Job Details:
08/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ The icemaker has a e2 code motor lost home position needs the icemaker ; schdld next appmnt for 8/21 FRI 12-5
Near North Ridgeville, OH 44039
Corey L.
Job Details:
08/10/2020
DRYER KENMORE 110.6810231 "Installed element, op test good"
Near Mentor, OH 44060
Jeff M
Job Details:
08/10/2020
REFRIGERATOR KITCHENAID KBFS20EVMS11 The icemaker was continuously cycling. Installed new part unit tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Painesville, OH 44077
Jeff M
Job Details:
08/10/2020
WASHER AMANA NFW5800HW0 Installed new part unit tested good
Near Avon Lake, OH 44012
Corina B
Job Details:
08/10/2020
REFRIGERATOR JENN-AIR JFC2290VEM8 CC that the unit is leaking. Found the drain hole blocked with ice. Service pointer W10632338E to replace the drain tube. Will need a drain tube; ordrng 1 W10619951 (Drain tube)
Near Avon Lake, OH 44012
Corina B
Job Details:
08/10/2020
DRYER GE DWXR483EG0WW "CC that there is a squealing when running. Found the bearing is cracked, the pads are missing and the idler pulley is seized; ordrng 1 WE12X83 (Idler) and 1 WE3M26 (Bearing) and 1 WE1M504 (Pad) and 1 WE09X27634 (Felt) and 1 WE1M1067 (Felt), used 1 Shippi
Near Solon, OH 44139
Corey L.
Job Details:
08/10/2020
DRYER MAYTAG MCE8000AYW "Was able to remove pulley, replaced pulley with extra stock part WP31001535, op test good, took unused motor for return
Near Cleveland Heights, OH 44118
Dan H
Job Details:
08/10/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint of f5 error, ran diagnostics found f5e2(lid will not lock), f5e3(lid will not unlock) , and f5e1(lid switch fault) error codes, unit needs new lid lock, installed new lid lock, ; used 1 W10810403 (LID LATCH) from stock"
Near Strongsville, OH 44149
Gabriel P
Job Details:
08/10/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Customer need bottom fridge seal but notice that seal comes with the door call shawn he said to order door also hinges defective replace other parts ordering parts needed also office make sure fridge door comes with seal ; ordrng 1 LW10668765 (dor-fip) an
Near Cleveland, OH 44113
Dan H
Job Details:
08/10/2020
WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not working, found unit dead , no buttons responding, unit needs new control and user interface, ordering control, I have a user interface, left with office at lofts; ordrng 1 W11334214 (Cntrl)"
Near Madison Township, OH 44057
Jeff M
Job Details:
08/10/2020
WASHER MAYTAG MHW5630HW0 I called tech line I explain to them the situation but the unit is still squealing after 2 stators in one tub replacement they recommended for the tub to be replaced a second time.
Near Elyria, OH 44035
Gabriel P
Job Details:
08/10/2020
WASHER WHIRLPOOL WTW5000DW1 Found gearcase leaking oil and agitator teeth stripped so as hub ordering parts needed some parts that I ordered has oil all over it ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)
Near Oberlin, OH 44074
David R
Job Details:
08/10/2020
RANGE JENN-AIR JDS9860AAP "Cc of F1 code when baking. Went through tech sheet. Tested sensor, fluctuations but had oven door open and bake was at 400. Good. Per tech sheet will need new control. Gave estimate to customer, customer paid SVC, do not order parts ; ordrng 1 12001656 (
Near North Olmsted, OH 44070
Corey L.
Job Details:
08/10/2020
DISHWASHER KITCHENAID KDPM604KPS0 "Customer complaint of noise about an hour into cycle, customer showed video of noise and sounds like it could be from fill valve or wash motor, ran express wash for 10 min twice, no noise, ran diagnostics found two f8e2 inlet valve electrical problem err
Near Amherst, OH 44001
Gabriel P
Job Details:
08/07/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Door was damage,re ordering ; ordrng 1 W10746789 (dor-fmd)"
Near Brecksville, OH 44141
David R
Job Details:
08/07/2020
WASHER WHIRLPOOL WFW94HEAW0 "Replaced parts. No leaks. Found from unit banging around, cracked the tip of the air trap. Will have to order out. Only need one tech to return and install. Customer can use for now and if something pops up can call and let us know. ; ordrng 1 WPW1026050
Near Avon, OH 44011
Gabriel P
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Call customer leave voicemail,replace parts,cooling started working but dispensing water did not verify if water was coming in to unit pass order filter housing ; ordrng 1 W11162041 (housing)"
Near North Madison, OH 44057
Jeff M
Job Details:
08/07/2020
WASHER WHIRLPOOL WFW5620HW0 Customer had the electric company come out to inspect electric lines at the road and electrician come out to inspect the in-house wiring everything tested good came back normal. Customer still having issues with the machine machine needs new user interfa
Near North Madison, OH 44057
Jeff M
Job Details:
08/07/2020
DRYER AMANA NED7200TW "The unit is not heating when you first turn it on thereÂ’s a little bit of heat. After that heat stops the heating relay on the main control is operating correctly the unit is getting correct power I found the cycling thermostat has zero ohms should be 10
Near Geneva, OH 44041
Jeff M
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL XXXX Customer needs a plumber he needs the waterline hooked up to the fridge the machine is brand new two weeks old. Explain we do not hook up waterlines. He needs a plumber. I wouldÂ’ve just hooked it up if there was an existing waterline but he needs the floo
Near Lorain, OH 44052
Gabriel P
Job Details:
08/07/2020
WASHER MAYTAG MVWB835DC3 "Found error code f7e9 locked rotor ,and f0e5 off balance load and f0e3 overload and f2e1 stuck key delete codes ran calibration and auto test pass ran a normal cycle with a size of 7regular large towels pass,opt test ok"
Near Chardon, OH 44024
Brian M
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Cc unit not cooling in fridge Found ff evap fan not running properly bearing in fan is loud Needs evap cover fan kit ; ordrng 1 W11167902 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Dan H
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near Richmond Heights, OH 44143
Corina B
Job Details:
08/07/2020
DRYER WHIRLPOOL GEW9200LQ0 "CC that the unit does not heat. Confirmed. Checked the terminal block, good. Found the thermal cutoff is open. Jumped the wires, unit started heating. Will need a thermal cutoff.y; ordrng 1 279973 (Thermal cutoff)"
Near Parma, OH 44134
David R
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Cc shelving isnÂ’t on correctly and light in FZ not always coming on. Corrected shelving. Replaced light with one off the truck. Tested good. Op test ok; used 1 W11396033 (SWITCH ) from stock
Near Brooklyn, OH 44144
Dan H
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint that unit is making a loud noise in spin, confirmed, bearings are worn out, installed new bearings, op test good ; used 1 W10435302 (BEARING) from stock"
Near Cleveland, OH 44109
Dan H
Job Details:
08/07/2020
DRYER WHIRLPOOL WED6620HC0 "Customer complaint of loud noise, found dryer vent rattling, adjusted, op test good"
Near Cleveland, OH 44109
Dan H
Job Details:
08/07/2020
DRYER MAYTAG MGDC465HW0 "Customer complaint that unit smells like gas, started timed dry cycle, burner lit, no gas smell noticed, the floor of the basement that the unit is in was recently painted advised customer that this is likely the cause of the smell she noticed, unit is o
Near Mentor, OH 44060
Jason N
Job Details:
08/07/2020
DRYER WHIRLPOOL WGD7000DW3 "Cc unit door hard to closeReplaced catch and strike using customer supplied pre Id parts. Closed up catch a little bit to ease closing of door. Let customer close door, customer satisfied. Op test good."
Near Broadview Heights, OH 44147
Corey L.
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint lettuce and greens froze and went mushy a few times, temps were 34-38 in ff 0 frz, water line is hooked up, advised to keep lettuce away from wall, adjusted temp to 40 and advised to allow 24hrs for temps to settle"
Near Lorain, OH 44052
Gabriel P
Job Details:
08/07/2020
DRYER CROSLEY VGD6505GW0 "Unit heating properly temp inside unit 347 heat coming out of unit 215 there may be a clogg in the ceiling vent advise customer to get maintenance person to check vent,opt test ok"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details:
08/07/2020
WASHER MAYTAG MVWB865GW0 "Customer complaint of f5 error , plugged unit in, f5 flashes then user interface shuts off and this repeats, unit needs new control, customer says he paid sears for a warranty,advised customer to call sears; ordrng 1 W11162440 (CNTRL), used 1 SHIPPING
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KBRA20ELSS01 Replace parts opt test ok
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KFIV29PCMS01 Cc unit loud again Found freezer fan frosted up again Called whirlpoolThey recommend replacing fan and bimetal and setting defrost to timed; ordrng 1 WPW10514110 (motor evaporator)
Near Avon, OH 44011
Gabriel P
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Temp was accurate,freezer temp 04 and fridge temp 36 on recommended working as designed,opt test ok"
Near Cleveland Heights, OH 44118
Jason N
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM "Cc unit not making iceRan manual harvest test on ice maker, ice maker not indexing, power into ice maker good at 120v. Unit needs ice maker. Do not have replacement truck stock in yet, will need to order. ; ordrng 1 W10884390 (icemaker)"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
08/07/2020
RANGE WHIRLPOOL WFC150M0EB4 "Found loose screw correct issue,opt test ok Also customer didnÂ’t got receipt I need it but took a picture the one she has Home Depot did not send her the right one they told her thats all she need she will contact Home Depot to get actual receipt "
Near Cleveland, OH 44108
Jason N
Job Details:
08/07/2020
REFRIGERATOR AMANA ART318FFDW06 "Cc unit not coolingPlugged unit in, compressor not running. Good power to start relay at 116v. Replaced start relay, breaker tripped when compressor tried to start. Ohmed out compressor pins, found common to start pins reading only 1.3 ohms, essentially
Near Madison, OH 44057
Joe O
Job Details:
08/07/2020
RANGE WHIRLPOOL WFE550S0HZ1 Installed hinges. Op test ok
Near Aurora, OH 44202
Brian M
Job Details:
08/07/2020
WASHER MAYTAG MVWX655DW1 Cc unit not powering on Found control getting power but not turning on Needs control ; ordrng 1 W11116592 (cntrl-elec)
Near Novelty, OH 44072
Joe O
Job Details:
08/07/2020
WASHER MAYTAG MVWB725BW0 Cc: sound like a jetFound bearings extremely loud in hand spin. Needs bearing and shaft kitCustomer does not want to repair at this time
Near Cleveland, OH 44110
Corina B
Job Details:
08/07/2020
DRYER MAYTAG MEDC465HW0 "Cust showed pop, sent pic. CC that the unit is not working. Checked the outlet l1 to n 120volts, l2 to n 0volts l1 to l2 0 volts. Will need an electrician. Optest ok."
Near North Royalton, OH 44133
Corey L.
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 water spitting from dispenser and loud chatter, while Drees is calling wpl back turned pressure down a little on water line, pressure is now normal, advised Drees to call us with concessions number for visit, customer would like pressure regulator W10786
Near Seven Hills, OH 44131
Corey L.
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint fridge not cooling, confirmed both sections room temp, fans are on compressor is not, while accessing compressor comp kicked on then off in a few seconds, found start dev failed, replaced with ts part, *have several extra in truck plea
Near Bentleyville, OH 44022
Joe O
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice door not sitting properlySnapped ice door in place. Tested. Op test ok
Near Bainbridge, OH 44023
Joe O
Job Details:
08/07/2020
OTR MICROWAVE WHIRLPOOL WMH53520CS7 "Cc: unit stays on when door is openTested unit multiple times. Let unit run. Ran unit and opened the door, could not duplicate issue. Op test ok"
Near Cleveland, OH 44108
Corina B
Job Details:
08/07/2020
DRYER WHIRLPOOL WED4850HW0 "CC that the unit is tripping the breaker and after a while the dryer starts again. Checked outlet, good. Turned dryer on let run. Talked BJ checked the red wire from the timer drawling 23.9 amps. Will need an electrician. Optest ok"
Near Brimfield, OH 44240
Brian M
Job Details:
08/07/2020
WASHER MAYTAG MVWX700XL2 "Cc unit loud Found bearings to be worn and making noise with low hand spin speed Needs gearcase replaced Est only ; ordrng 1 W11035747 (gearcase), used 1 SHIPPING (shipping and handling) from stock"
Near Euclid, OH 44123
Jason N
Job Details:
08/07/2020
REFRIGERATOR MAYTAG MFI2665XEW1 "Installed customer supplied reservoir/filter head, and union. Tested water dispense multiple times, good psi and flow. Op test good."
Near Oberlin, OH 44074
David R
Job Details:
08/07/2020
RANGE JENN-AIR JJW9630DDS "Cc of noise when turning on lower oven. Put bake on and started lower oven, loud noise coming from lower fan. Nothing stuck in it. Gave customer estimate. Customer paid SVC, do not order parts ; ordrng 1 WP74008437 (fan- tange), used 1 SHIPPING (shipping
Near Bratenahl, OH 44108
Jason N
Job Details:
08/07/2020
REFRIGERATOR MAYTAG MFI2269FRB02 "Cc unit not making ice and loud humming sound.Customer states the humming is intermittent but ice maker hasnÂ’t worked in a while. Found ice maker position in mid harvest, manual cycled ice maker the rest of the way, harvested ice and refilled with water.
Near Painesville Township, OH 44077
Jeff M
Job Details:
08/07/2020
FREEZER FRIGIDAIRE FFU17F5HWH Remove the old evaporator solder the new evaporator. put the unit in a 30 inch vacuum 20 mins unit tested good charge the unit with 4.2 ounces of Freon unit tested good.
Near Bainbridge Township, OH 44023
Brian M
Job Details:
08/07/2020
RANGE JENN-AIR JDS9860CDW1 Installed control and temp sensor Ran test bake OP Test Ok
Near Concord Township, OH 44077
Jeff M
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 Installed new part unit tested good
Near Concord Township, OH 44060
Corina B
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW8500DC0 CC that the unit does not start. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Will need a main control and ui; ordrng 1 W10838672 (Ui) and 1 W10812418 (Control)
Near South Euclid, OH 44121
Jason N
Job Details:
08/07/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Cc unit not cooling wellFound unit full of frost and frozen condensation. Large air leak from lower left side of door, gasket is not sealing on lower left edge or bottom of door. Pulled gasket off to try to flip around, noticed bottom of door is warped.
Near Streetsboro, OH 44241
Brian M
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 Cc unit dripping from water dispenser Ran several cups of water but no issue found At this time I can not duplicate a leak at the dispenser
Near Streetsboro, OH 44241
Brian M
Job Details:
08/07/2020
RANGE WHIRLPOOL WFG770H0FZ0 Installed gas lines Could not verify anything else due to no gas in store
Near Austinburg Township, OH 44084
Jeff M
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food evaporator is frozen over unit is a control board and sensor harness; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)
Near Cleveland, OH 44120
Joe O
Job Details:
08/07/2020
FREEZER WHIRLPOOL WZF34X20DW01 Installed control and thermistor. Op test ok
Near Cleveland Heights, OH 44112
Joe O
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW4815EW1 "Installed gear case, cam and motor. Ran auto test and calibration. Op test ok"
Near Kent, OH 44240
Brian M
Job Details:
08/07/2020
RANGE KENMORE 3627536101 Cc unit will not bake Found bake igniter openReplaced using truck stock Ran test bake OP Test Ok ; used 1 4342528XXX (XXX DO NOT RESTOCK XXX) from stock
Near Cleveland, OH 44109
Dan H
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW5100HC0 "Installed new rear panel, op test good"
Near Madison Township, OH 44057
Jeff M
Job Details:
08/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit tested good
Near Kent, OH 44240
Brian M
Job Details:
08/07/2020
DRYER ROPER RED4640YQ1 Cc unit not drying properly Ran test load with cloths for 20 min unit has normal temps coming from vent Found no issues with unit Venting is good has good air flow Can not duplicate a issue Unit working as design
Near Cleveland, OH 44113
Corey L.
Job Details:
08/07/2020
WASHER MAYTAG MVWB765FW2 "Customer complaint lid is scratched heavily, confirmed, replaced lid with part ordered, op test good"
Near Wickliffe, OH 44092
Joe O
Job Details:
08/07/2020
WASHER WHIRLPOOL WFC7500VW2 Installed control and ui. Unit still not functioning. Called whirlpool tech line spoke with Ed. Had me remove all plugs except for ui and power supply. Found unit is still not functioning. No further repairs available. He stated to have customer call cust
Near Parma, OH 44130
Corina B
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW7500GC2 Replaced the main control and ui. Ran a calibration. Brought the core back for return. Optest ok.
Near North Ridgeville, OH 44039
Corina B
Job Details:
08/07/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced the pump and motor and the control. ran a calibration. Optest ok
Near Cleveland, OH 44113
Corey L.
Job Details:
08/07/2020
DRYER MAYTAG MEDB765FW0 "Customer complaint top of dryer scratched heavily, confirmed, replaced top with part ordered, op test good"
Near North Olmsted, OH 44070
Corina B
Job Details:
08/07/2020
DRYER MAYTAG MGD6630HC0 "CC that the lint light is staying on. Ran diag no codes. Checked outside vent, clear. Turned dryer on normal cycle, no lint light turned on. Advised cust to clean the lint screen with water. Optest ok"
Near Willoughby, OH 44094
Joe O
Job Details:
08/07/2020
REFRIGERATOR MAYTAG MFX2571XEM3 Cc: leakingFound drain tube plugged up. Needs P trap. Installed ptrap. Steamed out ice. Op test ok (ptrap); used 1 W10619951 (TUBE-DRAIN) from stock
Near Mentor, OH 44060
Corina B
Job Details:
08/07/2020
RANGE KITCHENAID KSGG700ESS1 Replaced the blower fan. Heated oven to 350*. Optest ok.
Near Cleveland, OH 44103
Corey L.
Job Details:
08/07/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer is not operating, no visual defects, plugged unit in and ran diagnostics no errors, ran calibration, op test good"
Near Euclid, OH 44117
Corey L.
Job Details:
08/07/2020
DRYER KENMORE 110.778941 "Installed ignitor kit sent, op test good"
Near Elyria, OH 44035
Gabriel P
Job Details:
08/07/2020
DRYER SAMSUNG DV42H5200EP/A3 Replace parts opt test ok
Near Brimfield Township, OH 44240
Brian M
Job Details:
08/07/2020
DRYER WHIRLPOOL WED5620HW Complaint unit will not power on and missing terminal screws Replaced screws using terminal block kit from truck stock Hooked up power no good Removed top found UI not plugged in Plugged in UI Ran test cycle OP Test Ok ; used 1 279320 (BLOCK-TERM) from st
Near Brownhelm Township, OH 44001
Gabriel P
Job Details:
08/06/2020
RANGE KITCHENAID KOSE500ESS01 Found console not making a beep sound when using timer will need a console try resetting power did not work ordering ; ordrng 1 W10588714 (panl-cntrl)
Near Cleveland, OH 44111
Dan H
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW5100HC0 "New motor mount is broken off(see pics), reordering motor; ordrng 1 W11026785 (Motor)"
Near Westlake, OH 44145
Dan H
Job Details:
08/06/2020
DRYER WHIRLPOOL WED8500DC3 "Customer complaint of padding falling off, found rear felt slide falling off and damaged, unit needs new felt slide; ordrng 1 W11189144 (Seal)"
Near Aurora, OH 44202
Brian M
Job Details:
08/06/2020
WASHER MAYTAG MVWB835DC4 "Cc of no power Found unit to have stored code of f6e2 Unit will not advance past error Needs UI and control Customer to reach out to whirlpool ; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock
Near North Madison, OH 44057
Jeff M
Job Details:
08/06/2020
LAUNDRY CENTER WHIRLPOOL WTW5000DW2 I put the unit in diagnostics it did have a lock error code it also had a target speed failure code. I put it in manual test mode I cycled the lock witch tested good. I also ran a auto test cycle unit tested good. Needs a new control everything manually w
Near Strongsville, OH 44149
David R
Job Details:
08/06/2020
DISHWASHER KITCHENAID KDFE304DBL0 Here to document water damage. Damage kitchen/living room floor. Hooked water and drain back up. Started unit. Water is leaking underneath from wash motor WPW10455261. Took pics of damage and water leaking. Got all pictures to document. If customer needs
Near Westlake, OH 44145
Gabriel P
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found ice maker on frigde not sealing or closing properly and ice maker on freezer not cycling ordering parts needed ; ordrng 1 W10886931 (icemaker) and 1 WPW10549589 (door-ice)
Near Bainbridge Township, OH 44023
Brian M
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed deli board and wire harness Recovered refrigerant Installed listed parts Ran 28inch vac for 20 min let sit for 15 no change Recharged unit with 5.75oz r134a Normal frost pattern showed Advised to let cool for 48 hours OP Test Ok
Near Strongsville, OH 44136
David R
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Thermistor is damaged. Read through notes. Will have to reschedule and order out part, took pics. Setting as two job count. Customer still has food in freezer. Will take a while to steam all ice/frost off. Let customer know to possible unplug unit the mo
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
08/06/2020
RANGE GE JB655EK1ES "Replace cord and terminal block customer had wrong cord use one from truck stock,opt test ok ; used 1 PT400 (4 PRONG RANGE CORD) from stock"
Near Strongsville, OH 44136
David R
Job Details:
08/06/2020
SXS REFRIGERATOR KITCHENAID KSC23C8EYY02 "Cc not cooling properly, customer said unit making loud noise from fan in FF, then it stop. Got here temps are 60* in the FF and 30 in FZ. Frost on evap, fan not running. Took off evap and found connection from cabinet, wire has come out of connection po
Near Kirtland, OH 44094
Jason N
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not powering onCustomer forwarded pop to service @fredsappliance.comChecked power into unit at outlet, good at 120v. Checked power at j-box, found wiring connections tapped up and with wrong connectors, wiring burnt and melted. Repaired wiring, c
