Service History 474 - Fred's Appliance

We serviced a

FRIGIDAIRE DRYER

Model FFLE3911QW0

Near Mentor, OH 44060

Joe O

Job Details: 05/06/2021

"Installed harness, and thermal fuse. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Westlake, OH 44145

Corina B

Job Details: 05/06/2021

CC that the deli drawer is not closing. Found the evaporator has frost and ice building up. Found a service pointer W11092686 to replace the drain pan. Found the evap fan not running. Will need a new drain pan and fan. ; ordrng 1 W11087438 (Fan) and 1 W11457241 (Drain pan)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Avon, OH 44011

Corina B

Job Details: 05/06/2021

Replaced the bellow. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID RANGE

Model KFGC506JSS00

Near Highland Heights, OH 44143

Joe O

Job Details: 05/06/2021

"Installed hinges. Tested. Ran test bake, tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44109

Corina B

Job Details: 05/06/2021

"Entitlement is good. CC that there is no sound, loud noise In a spin off balance. Ran diag F3e3 water temperature, f0e5 off balance, f0e3 overload, f0e9 off balance paused. The basket leaning forward, leveled the basket. Checked the water valves, Checked the sound, on high. Will need a new control and ui. Office to reschedule ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)"

We serviced a

AMANA DISHWASHER

Model ADB1000AWB1

Near Maple Heights, OH 44137

Corina B

Job Details: 05/06/2021

CC that the soap dips does not open. Started a cycle with no detergent dispenser opened. Started a cycle with detergent dispenser opened. Called BJ spray arm spinning. Checked the gasket and spray arm good. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model WED6120HC1

Near Mentor, OH 44060

Dan H

Job Details: 05/06/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Warrensville Heights, OH 44128

Corina B

Job Details: 05/06/2021

Repaired the liner. Optest ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

SAMSUNG DRYER

Model DV45K6200GWA3

Near University Heights, OH 44118

Jason N

Job Details: 05/06/2021

"Installed customer supplied gas valve assembly. Ran dryer op test several times. Unit buzzed on the first test, no unusual noises after that. Advised customer may be the motor but because we are unable to diagnose properly when the sound does happen, its just guessing at this point. Customer not continuing with this repair."

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland, OH 44110

Joe O

Job Details: 05/06/2021

"Cc: not coolingFound temps at 68 in freezer and 58 in ff section. Found no frost pattern on evaporators. Found resting pressure at 70 low side, and 74 high side. Running pressures at 68 low side and 115 high side. 3 way valve is not opening. Needs 3 way valve. Valve shows under 10 year parts only warrantyValve shows out of stock, office to reschedule; ordrng 1 W11429997 (Valve)"

We serviced a

MAYTAG WASHER

Model MHW6630HW

Near University Heights, OH 44118

Joe O

Job Details: 05/06/2021

"Cc: sd error, stopping middle of cycleFound error code f0e2(over suds). Ran quick wash to test pressure system. Found excessive suds in unit. No detergent was left in dispenser prior to cycle. Advised customer on soap usage. Pressure system checks good. Unit has good drain flow. Ran quick test cycle. Unit functioning as designed. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS5

Near Broadview Heights, OH 44147

David R

Job Details: 05/06/2021

"Cc unit leaking, hasnt used in years. Ran unit for half an hour. No leaks. Washing correctly and drained all water out. Unit working correctly. Op test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF57R16FW04

Near Independence, OH 44131

David R

Job Details: 05/06/2021

"Cc unit not latching. When trying to latch, the lock is working correctly but the part on the cabinet that it is suppose to lock to is facing the wrong way. Calling techline, techline said the lock is part of the door. Ordering door. Let customer know to make sure to check door and check latch when new door arrives. ; ordrng 1 W11178521 (Badge) and 1 W10746776 (Door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ07

Near South Euclid, OH 44118

Corina B

Job Details: 05/06/2021

"CC that the water and ice are not working. Removed the filter used the bypass plug, water started coming out. Advised cust to use certified filter. Optest ok."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Parma, OH 44134

Jason N

Job Details: 05/06/2021

"Cc unit not finishing cycles, codes f9e1Customer states it will not finish the cycle, and leaves water on the bottom.Ran diagnostic, found code f9e1 for drain problem. Did not install pre Id part, as this not the drain pump. Ran diagnostics test cycle, all functions passed. Found unit is tilted forward excessively. Adjusted unit leveling for a slight tilt back using leveling feet. Started quick wash cycle. Let wash and drain several times. Unit is operating as designed at this time, could not duplicate drain issue."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Chesterland, OH 44026

Corina B

Job Details: 05/06/2021

"CC that the ff is not cooling. Found a lot of ice on the evap. Ran step 128 program 6.0.0. Service pointer W11033419D. To replace the control and cover. ; ordrng 1 W11389712 (Control) and 1 W10889841 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Elyria, OH 44035

Gabriel P

Job Details: 05/06/2021

"Found burn control again and also not draining check all harness for continuity pass check resistance to each part and found drain pump with only 2 ohms and it suppose to be 15 to 60 ohms it is shorting this control board is going to need control and drain pump of reach out customer for schedule ; ordrng 1 WPW10348269 (Drain pumps) and 1 W11225084 (Control), used 1 WPW10348269 (Defected drain pump need one) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near South Euclid, OH 44121

Jason N

Job Details: 05/06/2021

Installed shelf and support. Filled in liner cracks with epoxy. Advised customer to allow 24 hrs for epoxy to fully cure.

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Westlake, OH 44145

Marie V

Job Details: 05/06/2021

"Cc that the unit has an error codes of F9E1 and that it will work but you have to let it for a min and then try, seems like is overheating. Ran diag found error code F9E1 product not draining, replaced drain pump, tested unit let it run and verify that theres no leaks. Pass, deleted error code. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD7230HW0

Near Lakewood, OH 44107

Marie V

Job Details: 05/06/2021

"Cc that the unit turns on but does not start. Turned u it on and try to start a regular cycle and motor hums but does not start and then it stops. Try to spin basket to see if it will continue, it will go for a second and then it stops and it will go again and then it will stop. Took unit apart and checked Voltage 120V when starting, motor smells like burn. Unit will need new motor. Blower wheel is clear nothing on the way preventing from tumbling. ; ordrng 1 279787 (Motor) and 1 W10847984 (Switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYE6

Near Lakewood, OH 44107

Marie V

Job Details: 05/06/2021

"Cc that the unit will fill and drain but does not run. Tested unit. Control is sending 120V to motor, motor sounds like is trying but nothing happens unit will need new pump motor. Cust will call if they want to continue with repair ; ordrng 1 WPW10482480 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Cleveland, OH 44124

Joe O

Job Details: 05/06/2021

"Installed ice maker. Cycled ice maker, filled. Op test ok"

We serviced a

WHIRLPOOL DRYER GAS

Model WGD7300XW0

Near Mantua, OH 44255

Brian M

Job Details: 05/06/2021

Cc unit jumping time Found unit to heat up normally but in timed dry unit will jump timing Also there is a scraping noise coming from rollers Needs UI and control and belt kit Parts not in stock office to schedule ; ordrng 1 WPW10298648 (console) and 1 WPW10294316 (cntrl-elec) and 1 4392067 (dryer repair kit)

We serviced a

MAYTAG WASHER

Model MVWC425BW1

Near Maple Heights, OH 44137

David R

Job Details: 05/06/2021

"Customer just moved in, unit about 8 years old. Customer complaint not moving from spin. F9E1 long drain, F7E1 basket speed fault, F2E1 stuck key. Found basket not moving. Gearcase binding up, loud. Will need new drive system, gearcase, hub, pulley. Customer paid SVC. Do not order parts ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Pulley) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH

Near Streetsboro, OH 44241

Brian M

Job Details: 05/06/2021

Cc of noises Found all noises customer is hearing is normal operation sounds OP Test Ok

We serviced a

KITCHENAID WALL OVEN COMBO

Model KOCE500ESS11

Near Aurora, OH 44202

Brian M

Job Details: 05/06/2021

Customer had concerns about microwave Advised that there is a known issue and according to a service pointer that recommends a door replacement Ran test bake to 350 unit heating up properly ; ordrng 1 W10775493 (glass-door) and 1 W10687342 (door/mw) and 1 WPW10128850 (arm) and 1 W11214480 (arm)

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Streetsboro, OH 44241

Brian M

Job Details: 05/06/2021

Installed agitator OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRD22FKBT02

Near Lakewood, OH 44107

Marie V

Job Details: 05/06/2021

"Cc that the unit is freezing things on fresh food section and that the freezer is colder than before. Took temps 36* on fresh food section and -3 on freezer and unit still running. Unit has a complete frost pattern and unit is set to 2 on freezer and 2 on fresh food section recommended is between 2 and 3. Unit will need new thermostat , cust paid Part and SC; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44102

Marie V

Job Details: 05/06/2021

"Cc that the unit left some white detergent on clothes, and they washed a blanket and it was soaking wet. Ran diag found error code of F0E5 off balance load. Called Whirlpool tech line. They said not to send us back for noises and shaking, the shaking is due to the floor not level. Added clothes to unit and filled with water and ran agitation and drain and spin. Check unit at the bottom everything is in place . Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Amherst, OH 44001

Marie V

Job Details: 05/06/2021

"Replaced parts, ran diag found F8E5 hot and cold reverse. Check valves they were reverse. Corrected issue , ran auto test and calibra. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS09

Near Garfield Heights, OH 44128

Brian M

Job Details: 05/06/2021

Replaced seal on oven OP Test Ok Customer then had a complaint about upper microwave door not always closing Per service pointer needs door hinges have already been replaced ; ordrng 1 W10687342 (door/mw) and 1 W10775493 (glass-door) and 1 WPW10128850 (arm) and 1 W11214480 (arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Solon, OH 44139

Brian M

Job Details: 05/06/2021

"Cc of dents in door and unit not level Found dents in door but nothing will fix it Can not level unit any further due to punch points on cabinets. Nothing can be done without replacing doors ; ordrng 1 W10915640 (dor-fip) and 1 W10910852 (dor-fip) and 1 W10910835 (dor-fip), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Painesville, OH 44077

Dan H

Job Details: 05/06/2021

"Customer complaint that unit is not starting, confirmed, found 120vac to control, unit needs new control ; ordrng 1 W11116590 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Painesville, OH 44077

Dan H

Job Details: 05/06/2021

"Installed new cooktop, unit is not installed, unable to test"

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Painesville, OH 44077

Dan H

Job Details: 05/06/2021

"Customer complaint that oven light is not working, confirmed, found harness for light not connected to control, connected, op test good"

We serviced a

KENMORE WASHER

Model 110.2510231

Near Novelty, OH 44072

Joe O

Job Details: 05/06/2021

"Cc: stopping in spin cycleFound error code f2e1(stuck key) f7e1(basket speed fault). Ran tachometer test. Unit is reading basket speed. Ran auto test and calibration. Needs controlCustomer does not want to repair at this time; ordrng 1 W10582044 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JIC4430XB0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 05/06/2021

Installed cooktop. Op test ok

We serviced a

GE WASHER

Model WCVH6800J2WW

Near Shaker Heights, OH 44122

Brian M

Job Details: 05/06/2021

"Cc unit not spinning Found belt snapped and rear pulley loose Needs pulley and belt reorderd ; ordrng 1 WH07X10016 (drive pulley kit) and 1 WH08X10024 (driving_belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDW

Near Brooklyn, OH 44144

Corina B

Job Details: 05/05/2021

CC That there are screws missing from the freezer door. Confirmed. Will need screws. ; ordrng 4 WP489497 (Screw)s

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ

Near Ashtabula, OH 44004

Joe O

Job Details: 05/05/2021

Cc: pipes banging when fillingRan test cycle. Found small amount of chatter from pipes. Needs water valve; ordrng 1 WPW10327249 (water intake valve)

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS2

Near Grafton, OH 44044

David R

Job Details: 05/05/2021

"Cc unit not making ice. Found drain cap turned, almost off but loose enough for water to drop through. Unit called for water, water all draining through cap, showed customer, tightened, reservoir filled up. Started going through ice making. Give time for unit to make ice and drop. Op test ok"

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Westlake, OH 44145

Marie V

Job Details: 05/05/2021

"Cc that they plugged unit in and is not turning on. Confirmed, found main power cord not connected to the cabinet of the unit. Plugged in, op test ok advice cust to allow unit 25 hours to reach normal temps."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS

Near Cleveland, OH 44121

Jason N

Job Details: 05/05/2021

"Cc unit freezer not cooling and PO code comes up.Found unit freezer cold, but reading 25 degrees. Ran diagnostics test 3, found running step 4 causes unit to lose power resulting in PO code. Checked freezer evaporator fan motor, found fan blade stuck in ice, evaporator iced over. Ran manual defrost test 38, defrost heater turned on, defrost circuit is good. Unit needs control and freezer evap fan. Control not showing in stock from Marcone, office to contact customer for next service date. ; ordrng 1 W11109595 (Evaporator fan w/harness) and 1 WPW10675033 (Main control)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, OH 44266

Brian M

Job Details: 05/05/2021

Installed water valve Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Dorset, OH 44032

Joe O

Job Details: 05/05/2021

Cc: ice dispenser making noiseTested ice multiple times. Could not duplicate issue. Ice maker cycled. Op test ok

We serviced a

KITCHENAID COOK TOP

Model KICU500XSS01

Near Thompson, OH 44086

Joe O

Job Details: 05/05/2021

"Cc: not functioning, burning smellFound error code f47(emi filter board). Found fuse blown on emi filter board blown. Needs moduleCalled whirlpool tech line spoke with Leon. He stated to replace the module. Spoke with whirlpool safety, stated to replace the module.Entitlement shows module under a parts only warranty; ordrng 1 W10857230 (module)"

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Bay Village, OH 44140

Marie V

Job Details: 05/05/2021

"Cc that the she was using the oven and she heard a bang on unit, control now isnt working. Unit is getting proper voltage verify at the terminal block, L1 to N 120 L2 to N 120 L1 to L2 244V. Took back panel off and verify control. Found it shorted, took pics. Unit will need main control. ; ordrng 1 WP5701M796-60 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Ravenna, OH 44266

Brian M

Job Details: 05/05/2021

"Cc unit will not agitate Found washplate stripped out and tub hub damaged Needs washplate and tub hub ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Painesville, OH 44077

Joe O

Job Details: 05/05/2021

"Cc: not cooling in ff sectionFound temps at 6 in freezer and 62 in ff section. Found evaporator is completely frosted over. Entered manual defrost. Unit is defrosting. Needs controlReplaced control, steamed evap. Advised customer to allow 24 hours for temps to adjust. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.12793K310

Near Painesville, OH 44077

Dan H

Job Details: 05/05/2021

"Customer complaint of burning smell, found lower rack wheel fell off and landed on heater, unit needs new lower rack, customer will install ; ordrng 1 WPW10195417 (Rack wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Kent, OH 44240

Brian M

Job Details: 05/05/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Mogadore, OH 44260

Brian M

Job Details: 05/05/2021

Cc gasket not sealing and door uneven Leveled unit and positioned gasket OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Painesville, OH 44077

Joe O

Job Details: 05/05/2021

Cc: oven not heatingFound terminal block shorted out. Replaced terminal block kit. Ran test bake. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

KITCHENAID WALL OVEN

Model KEBS208SSS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/05/2021

"Cc unit not baking Found bake element open Needs element ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/05/2021

"Cc of no cool Found temps to be room temp and nothing running Spoke to BJ he advised and to order Compressor and GF2 board Compressor under warranty ; ordrng 1 W11333076 (Gf2 board) and 1 W11025999 (compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG STACK W/D

Model MET3800TW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/05/2021

Installed hose OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Parma Heights, OH 44130

Marie V

Job Details: 05/05/2021

"Replaced ice maker , it cycle on its own. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Beachwood, OH 44122

Brian M

Job Details: 05/05/2021

Installed clips and pads OP Test Ok

We serviced a

KITCHENAID RANGE

Model KFGC500JSS01

Near Independence, OH 44131

Corina B

Job Details: 05/05/2021

"CC that there is a high pitch noise. Faint high pitch noise coming from the ui, when off. Called t/l Leon file # 7730671205 will need to replace the ui to see if the noise goes away. Will need a new ui. Office to reschedule ; ordrng 1 W11492299 (Ui)"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Seven Hills, OH 44131

Corina B

Job Details: 05/05/2021

CC that the breaker keeps tripping. Took a picture of the breaker box. Not on a Dedicated Circuit. Tested upper oven 3.5 amps. Working as designed. Talked to BJ could be a weak breaker. Optest ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Brooklyn, OH 44144

Corina B

Job Details: 05/05/2021

CC that the unit is not cooling. Ff and Fz 80*. Checked the compressor 9.45 amps. Locked rotor. Will need a compressor ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Parma, OH 44134

Corina B

Job Details: 05/05/2021

Replaced the door. Will need a badge and plugs. Cust can install the parts. ; ordrng 4 WP12246610 (Plug)s and 1 W11223753 (Badge)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Parma Heights, OH 44130

Marie V

Job Details: 05/05/2021

"Replaced parts, tested outlet, is good. tested unit twice and ask cust to try to confirm, op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA01

Near Westlake, OH 44145

Corina B

Job Details: 05/05/2021

CC that the freezer lights went out. Found 2 faulty light. Will need led light. Cust can install parts. ; ordrng 2 W11462342 (Led)s

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Elyria, OH 44035

Gabriel P

Job Details: 05/05/2021

"Follow all step of seal system and re charge it,opt test ok working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Lorain, OH 44055

Gabriel P

Job Details: 05/05/2021

Cc that water is warm when dispensed from unit. Verified and explained to customer that for the water dispenser there is no temperature setting for the water. Unit is working as designed. Opt test ok.

We serviced a

MAYTAG RANGE

Model MER8650ES0

Near Grafton, OH 44044

David R

Job Details: 05/05/2021

"Cc unit not heating correctly. Found warped element, broken. Ordering; ordrng 1 W10779716 (Element)"

We serviced a

KITCHENAID COOKTOP ELE

Near Cleveland, OH 44102

Corina B

Job Details: 05/05/2021

CC that there is a fault code f47 on the right hand side. F-47 Power supply from power control board to User Interface is missing or WIDE communication error between UI and power control board or an open fuse on the filter board. Will need a new module. Part is still under warranty. Office to reschedule. ; ordrng 1 W10857233 (Module) and 1 W10885135 (Module)

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Cleveland, OH 44102

Corina B

Job Details: 05/05/2021

"CC that there is a fault code and beeps. Ran diag F5e3 Lid Lock Will Not Unlock, f2 e1 UI Stuck Button. Unit beeps and shuts off. Checked the lock out of range. Will need a main control, ui and lock. Office to reschedule ; ordrng 1 W11112656 (Ui) and 1 W11400681 (Control) and 1 W10810403 (Latch)"

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536GS

Near Shaker Heights, OH 44122

Jason N

Job Details: 05/05/2021

"Cc unit burners not lightning properly.Customer states unit is under warranty, confirmed Jennair 24 mo. In service bench. Found 3 burner heads very slow to ignite, spark ignitors are raised up too close to burner cap. Tapped electrodes back down into ceramic insulators. Ran burner ignition tests. Spark and ignition much improved. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 05/05/2021

"Customer complaint that unit is not agitating, ran diagnostics found f0e2(oversuds) error code, started normal wash cycle, unit filled, wash plate is not moving separately from basket, found shifter not connected to cam, corrected, op test good"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, OH 44077

Dan H

Job Details: 05/05/2021

"Installed new control and user interface , found a line broken off of dispenser, unit needs new dispenser, part is out of stock so not scheduling return appointment ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Mentor, OH 44060

Dan H

Job Details: 05/05/2021

"Customer complaint that unit is leaking, bellow is good, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, found evidence of water leaking passed bellow, advised customer to wipe bellow and door glass between uses , unit is operating as designed ."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44149

David R

Job Details: 05/05/2021

"Found F7E4 not engaging error. Not spinning. Rotor is spinning under but basket is barely moving. Ordering gearcase, clutch and slider; ordrng 1 W10754448 (Clutch) and 1 W11423759 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Parma, OH 44134

David R

Job Details: 05/05/2021

"Cc both front burners not lighting. Same issue as previous. Not lighting all the time. Cleaned and still working intermittently. Ordering burner heads ; ordrng 2 WPW10515455 (Burner head)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, OH 44133

David R

Job Details: 05/05/2021

"Cc unit not agitating. Found shifter was not put on correctly from factory. Corrected, tested, good. Op test ok"

We serviced a

MAYTAG DRYER

Model MED6230RHW

Near Painesville, OH 44077

Dan H

Job Details: 05/05/2021

"Customer complaint that unit is shutting down before clothes are dry, ran diagnostics found f3e2(moisture sensor open or shorted, found moisture sensor open , unit needs new MOV harness; ordrng 1 WPW10298258 (Harness)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 05/05/2021

"Customer complaints timer not advancing check vent out side is clog advise customer to clean also check voltage to timer confirm not advancing but is getting proper voltage need timer customer will think about it ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS02

Near Avon, OH 44011

Gabriel P

Job Details: 05/05/2021

Damper has been replaced. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Parma, OH 44134

Marie V

Job Details: 05/05/2021

"Cc that the unit is leaving white residue on clothes and one time the clothes were still wet by the end of the cycle. Cust change to HE detergent, I ran diag no error codes. Filled unit on manual test and started an agitation to see if any white particles will come out, none, just a little bit of detergent. Advice cust to run clean washer cycle once a month and to use 1-2 tablespoons of detergent per load. Couldnt find any problems with unit. Working as designed. Op test ok. Also explain cust on when having an off balance load what they unit will do if no one is there to rearrange clothes"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD2A

Near Middleburg Heights, OH 44130

David R

Job Details: 05/05/2021

Replaced UI. Tested. Good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Warrensville Heights, OH 44128

Jason N

Job Details: 05/05/2021

"Cc unit not starting cycle.Ran diagnostics, found codes f7e6 for motor fault, f7e7 for motor unable to reach target rpm, and f1e1 for main control fault. Power cycled unit. Ran auto test, all functions passed. Started normal load. Unit filled with water but would not advance to wash, just sitting idle. Unit needs main control. Control shows out of stock on Marcone, office to contact customer with next service date. ; ordrng 1 W11417466 (Main control)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Shaker Heights, OH 44120

Jason N

Job Details: 05/05/2021

"Cc unit not startingChecked power in to unit, found missing neutral from outlet. Checked breaker. Good power in at 245 L1 to L2, 123v L to N. Ran dryer op test, still not turning on. Found neutral missing again to unit. Advised customer to contact electrician to have breaker or outlet inspected. Found another outlet in basement to plug unit into, unit is working in this outlet."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44124

Brian M

Job Details: 05/05/2021

"Cc no bake Found several errors of f6e0 Miscommunication found UI to be cutting in and out while in diagnostics Needs UI and control,; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (UI) and 1 WPW10324262 (igntr-oven)"

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EW3

Near Elyria, OH 44035

Marie V

Job Details: 05/05/2021

"Took POP. Cc that the unit has an error code of F9E0, confirmed when arrive error code was showing in display. Check incoming power at terminal block. L1 to N 120, L2 to N 121 and from L1 to L2 241V. Check all wires and connections on unit they were all good. And the screws on terminal block are tight. Unit will need main control.; ordrng 1 W11122533 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Parma, OH 44134

Dan H

Job Details: 05/05/2021

"Installed new sump assembly, op test good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Warrensville Heights, OH 44128

Jason N

Job Details: 05/05/2021

"Cc unit making a knocking noiseConfirmed knocking noise when unit tumbling. Pulled front panel, found metal bead stuck in front felt seal. Removed and retested, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Fairview Park, OH 44126

David R

Job Details: 05/05/2021

"Customer had questions about different sounds with unit. Checked unit over. Normal sounds from when unit is switching between agitate and spin. Tested diagnostics, good. Unit is good. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 05/05/2021

"Bent the hinge in place,opt test ok"

We serviced a

JENN-AIR RANGE

Model JDRP636HL00

Near Broadview Heights, OH 44147

Jason N

Job Details: 05/05/2021

"Cc unit oven door not sealing on right side.Customer stated right side of door not sealing, can feel heat escaping. Ran bake test to 350 degrees, small amount of heat can be felt on right side of door, right side may be sticking out about an 1/8 compared to left side. Replaced door hinges using customer supplied pre Id part. No difference on door. Called wp techline, Dave, replace hinges, receivers and inner door. Parts not showing in stock on Marcone, office to contact customer with next service date. ; ordrng 1 W11334152 (Inner door) and 1 W11318331 (Receiver) and 1 W11317948 (Receiver)"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Amherst, OH 44001

Marie V

Job Details: 05/05/2021

"Cc that the unit is leaking. Ran diag and found error code f5e4 door not open error, F8E1 long fill. Unit has old dispenser will need new dispenser you can track water marks from it. Also ran a step 12 on diag to test unit, everything checked out good. Unit will need valve and dispenser ; ordrng 1 W11465533 (Dispenser) and 1 W11316256 (Valve) and 1 W11316255 (Valve)"

We serviced a

KENMORE RANGE

Model 790.9611240D

Near Elyria, OH 44035

Gabriel P

Job Details: 05/05/2021

"Found left front switch defective causing light to stay on ; ordrng 1 316436001 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Wickliffe, OH 44092

Dan H

Job Details: 05/05/2021

"Customer complaint that unit is not agitating, found shifter disconnected from cam, no damage to shifter or cam, reconnected, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44105

Jason N

Job Details: 05/05/2021

"Installed oven ignitor. Ran bake test to 350 degrees, op test no good. Ignitor not receiving power. Found gas valve open. Unit needs gas valve.; ordrng 1 WP98014893 (Gas valve)"

We serviced a

ELECTROLUX WASHER

Model EIFLW50LIW0

Near Geneva, OH 44041

Joe O

Job Details: 05/05/2021

"Cc: not spinning, noise, not finishing a cycleFound error code e38(air trap clogged). Ran test cycles. Ran spin cycle. No abnormal noises. Following test 5 per tech sheet, water level is not 4.5 inches or above. Needs pressure switch. Per tech sheet if pressure switch does not fix issue replace control. Advised customer unit may also need a control. Customer stated to replace both control and pressure sensor. ; ordrng 1 134762010 (switch,pressure) and 1 809019912 (control asmy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Rocky River, OH 44116

David R

Job Details: 05/05/2021

Replaced part. Tested. Good. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTMS02

Near Highland Heights, OH 44143

Brian M

Job Details: 05/05/2021

Replaced icemaker and switch OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Wickliffe, OH 44092

Dan H

Job Details: 05/05/2021

"Customer complaint that oven is not working, found bake valve solenoid open, installed new gas valve, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4850HW

Near Wickliffe, OH 44092

Dan H

Job Details: 05/05/2021

"Customer complaint that door spring makes noise when opened, found grommet on hinge damaged causing it to slide out from under hinge after a few opens, unit needs new hinge; ordrng 1 WP8066057 (Hinge)"

We serviced a

WHIRLPOOL RANGE

Model WOS31ES0JS01

Near Cleveland, OH 44109

Jason N

Job Details: 05/05/2021

Installed latch assembly. Ran bake test to 350 degrees. Unit heating. Op test good.

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