We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Brooklyn, OH 44144
Gabriel P
Job Details: 09/29/2021
"Replace filter housing,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Highland Heights, OH 44143
Joe O
Job Details: 09/29/2021
"Cc: no powerEntered diagnostics. Found error code f6e2(communication error). Unit will not allow test cycle. Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Brecksville, OH 44141
David R
Job Details: 09/29/2021
"Cc unit console not turning on. Unplugged console from control. Drain pump came on. By tech sheet UI console needed. Gave estimate to customer. Customer calling kitchenaid. If parts authorized would suggest replacing control W10866116 as well; ordrng 1 WPW10537425 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVMT00
Near Broadview Heights, OH 44147
David R
Job Details: 09/29/2021
Unplugged. Replaced emitter control. Let unit sync. Icemaker cycled and called for water. Give time for unit to cool and ice to drop. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44128
Corina B
Job Details: 09/29/2021
"Replaced the gearcase, motor, shifter, capacitor, hub and cam and belt. The agitator was seized to the gearcase. Had to break the agitator. Cam was not delivered. Used t/s. Will need a agitator. ; ordrng 1 W11161960 (Agitator), used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DRYER
Model MEDC500VW0
Near Woodmere, OH 44122
Corina B
Job Details: 09/29/2021
"CC that the unit does not heat. Checked the outside vent, no air flow. Checked the lint trap full of lint. Advised cust to clean the lint trap after each use. Opt test ok"
We serviced a
JENN-AIR WALL OVEN
Model JJW9530DDS
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/29/2021
"CC that the oven door does not unlock after a self clean. Confirmed. Used a coat hanger to under the door. Checked the fuse at the control, open. Will need to be disconnected at the power cord not enough line to pull the unit out. ; ordrng 1 WP7403P899-60 (Safety switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Lakewood, OH 44107
Manny
Job Details: 09/29/2021
"Cc unit leaks from freezer, found the freezer door not closing all the way, rails and evap were full of ice steamed and lubricated rails steamed evap, opt Test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 09/29/2021
Replace valve ran unit and record a video underneath show customer no leak opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/29/2021
Cc: not draining properlyFound drain hose is clear. Drain pump just humming. Cleared standing water. Cleared drain pump of debris. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Streetsboro, OH 44241
Brian M
Job Details: 09/29/2021
Cc gasket not sealing Customer had tape on section of gasket to hold in place causing air gaps causing moisture in the rear Pushed gasket back into channel nothing wrong with gasket Showed customer how gasket is supposed to sit
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS2
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/29/2021
"CC that the unit turns on and off, ice and water will stop working. Confirmed. Will need a main control. ; ordrng 1 WPW10310240 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV154CLSA
Near Parma, OH 44134
Marie V
Job Details: 09/29/2021
"Cc that the unit is not heat. Confirmed by putting a cup with water in, check how many amp. Unit is pulling 10.33 amps. High side. Unit will need magn, and diode. Cust will call back if they want to continue.; ordrng 1 5304519335 (Magnetron) and 1 5304509479 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Seven Hills, OH 44131
David R
Job Details: 09/29/2021
"Cc unit not cooling. Found unit has non coated evap. Also recommend replacing compressor as well, could have sucked in air through system. Gave customer estimate for all parts needed. Does not want to go ahead with repair at this time being. ** would schedule as 4 job count if repair ever needed.; ordrng 1 WPW10537710 (Drain pan) and 1 WPW10501260 (Cover) and 1 W10917531 (Evap) and 1 W10276644 (Comp), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Painesville, OH 44077
Dan H
Job Details: 09/29/2021
"Customer complaint that unit is not starting, confirmed, found user interface frozen and unable to select cycles, ran diagnostics found f5e1(lid switch fault) error code, unit needs new lid lock, part is out of stock so not scheduling return appointment ; ordrng 1 W10810403 (Lid lock)"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Gabriel P
Job Details: 09/29/2021
Check vent is clear check for error code no error ask customer what shes drying she said 4 things at a time told if she does 4 things in auto it will not work cause is a small load she needs to do small loads in time dry and big loads in auto or time dry either way advise her to try it
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW
Near Cleveland, OH 44106
Manny
Job Details: 09/29/2021
"Cc unit is freezing item on the back of top shelf, temp in freezer is 2 degrees and refrigerator at 33 degrees, recommended customer to place high humidity items away from vent. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20PKXBN00
Near Elyria, OH 44035
Angel
Job Details: 09/28/2021
Cc that still frosting up on freezer evap did a forced defrost and heater working as should and timer. New timer has a additional black wire for different settings tried a different setting but small wheel will not run when cooling only when in defrost. Will need new timer. Reordering timer.; ordrng 1 W10822278 (Timer)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Pepper Pike, OH 44124
Manny
Job Details: 09/28/2021
Convection fan start vibrating really loud at high Rpm. Ordering convection fan; ordrng 1 W10860984 (Convection fan)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Perry, OH 44081
Joe O
Job Details: 09/28/2021
Installed control. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Painesville, OH 44077
Joe O
Job Details: 09/28/2021
"Cc: unit not startingFound lid broken. Needs lidCustomer does not want to repair at this time ; ordrng 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DBL0
Near Cleveland, OH 44121
Joe O
Job Details: 09/28/2021
"Cc: runs for roughly 1 min then shuts offFound standing water in unit. Canceled to drain. Ran normal cycle. Found error codes F8e1(slow drain) f8e4(drain motor electrical problem) f3e3(owi failed calibration). Ran diagnostics test cycle. Ohmed out drain pump(checked good). Potentially drain pump over heating. Needs control, drain pump, and owi; ordrng 1 WPW10705575 (sensor) and 1 WPW10531320 (drain pump) and 1 W10866116 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
David R
Job Details: 09/28/2021
Replaced dual valve and icemaker. Cycled icemaker and had it called for water. Turned icemaker back on. Give time for ice to form and drop. Op test ok.
We serviced a
AMANA DRYER
Model NED5800HW0
Near Deerfield, OH 44411
Brian M
Job Details: 09/28/2021
Cc unit not turning on Plugged unit in. Front spot on UI started to get hot and has melted the plastic Checked power unit is getting power Checked over fuses found thermistor open Needs UI control and thermistor ; ordrng 1 WP8577274 (thermistor) and 1 W11378950 (Cntrl) and 1 W11459337 (Harness) and 1 W11388023 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Euclid, OH 44117
Corina B
Job Details: 09/28/2021
Replaced the float switch. Advised cust to use 1-2 tablespoons of detergent ui is coming up. . Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS2
Near Ravenna, OH 44266
Brian M
Job Details: 09/28/2021
"Cc unit not washing Found sump getting power but not running Needs sump assembly ; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/28/2021
"Cc unit not startingPowered unit on, started normal cycle. Let cycle for a minute. Canceled cycle and started another cycle. Cycle started normally. Had customer start a cycle with clothing load. Unit is working properly at this time. Could not duplicate a no start condition."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near South Euclid, OH 44121
Jason N
Job Details: 09/28/2021
"Cc unit not advancing cyclesCustomer stated unit fills and drains at the same time, never gets to wash. Found drain hose laying on floor. Corrected drain hose installation. Ran auto test and calibration. All functions passed. Started normal cycle, unit sensed properly, and advanced to wash cycle. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Westlake, OH 44145
Marie V
Job Details: 09/28/2021
Cc that the lid is broken. Confirmed. Replaced lid. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Maple Heights, OH 44137
Manny
Job Details: 09/28/2021
"Cc unit not operating, found error codes F2E1for stock key and F4E4 for missing L2, tested power to the unit 240VAC for L1 to L2 118VAC Form L1 to N and 115VAC from L2to N, cant duplicate issue unit working as designed right now advise customer to keep an eye on it and if anything out of the ordinary to try to record or take a picture of the issue and give us a call back.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Berea, OH 44017
David R
Job Details: 09/28/2021
Replaced fuse and door switch. Thermal cutoff good. Unit still not running. Found power from outlet wrong. Getting L1-L2 240v L2-N 240v and L1-N 1v. Customer going to contact a electrician. Unit test good as far as components go.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44135
Marie V
Job Details: 09/28/2021
Replace control and drain pump. Op test okBrought core for return
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Cleveland Heights, OH 44106
Joe O
Job Details: 09/28/2021
Installed control. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
Gabriel P
Job Details: 09/28/2021
Replace left door but lights are not coming on check connector p10 pin 1 and pin 2 no Voltage check switches they are good but when connected not working took top panel and found wire error corode and burnt call whirlpool tech line and had issue connecting but finally was able to connect spoke to rich he said is not repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Shaker Heights, OH 44120
Jason N
Job Details: 09/28/2021
Installed deli drawer and pantry ui. Ran dispense tests. All functions passed. Op test good.
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 09/28/2021
Cc unit not powering on Found no power to unit Advised on electrician
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 09/28/2021
Cc unit stopped making noises and end tones beeps Found error for miscommunication error on UI Needs UI ; ordrng 1 W11428561 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Middleburg Heights, OH 44130
David R
Job Details: 09/28/2021
"Unit in garage. Went through and found gearcase leaked and splatted all over bottom components, getting inside and not able to clean off. Control green light is steady and not going on/off as normally does. Lid lid is broken. Giving all parts needed for repair. * requesting double labor ; ordrng 1 W11307244 (Latch) and 1 W11116590 (Control) and 1 W10752283 (Wash plate) and 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W11283592 (Motor) and 1 W10721967 (Splutch) and 1 WPW10006384 (Belt) and 1 W11481722 (Actuator) and 1 W11395618 (Cap) and 1 WPW10427633 (Shield)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Independence, OH 44131
David R
Job Details: 09/28/2021
"New door is damaged, took pics. Ordering** requesting double labor, ; ordrng 1 W11465916 (Door)"
We serviced a
GE DRYER
Model GTD65EBSJ0WS
Near Shaker Heights, OH 44122
Manny
Job Details: 09/28/2021
Replaced drum belt opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Seven Hills, OH 44131
Marie V
Job Details: 09/28/2021
Cc that the unit keeps freeze in I. The fresh food section and is not cold enough. Confirmed. Took temps 48* fresh food section and -6 on freezer. Check ohms on thermistor it was on range. Unit will need main control and evap harness and fan.; ordrng 1 W10807590 (Control) and 1 W10837236 (Thermistor) and 1 W10633627 (Fan)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM0
Near Beachwood, OH 44122
Manny
Job Details: 09/28/2021
"Cc unit not cooling in both sections. Confirmed that unit is really warm, not frost pattern on evap, compressor is buzzing and really hot, unit will need seal system repair, quote customer but will not proceed with the repair.; ordrng 1 W10160407 (Compressor) and 1 W10314606 (Evaporator) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44128
Joe O
Job Details: 09/28/2021
"Cc: not locking at start of cycle, not washingAdvised customer they are designed to lock in the rinse cycle. Installed actuator. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW02
Near Cleveland, OH 44104
Jason N
Job Details: 09/28/2021
"Cc unit not making ice, now not cooling in either compartment. Found unit cold in freezer but not freezing product. Pulled evap cover, found ice ball on cap tube. Unit has refrigerant leak. Unit will need sealed system repair. Customer not repairing, estimate only. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Filter drier)"
We serviced a
JENN-AIR REFRIGERATOR
Model JSC24C8EAM00
Near Avon, OH 44011
Angel
Job Details: 09/28/2021
"Replaced evaporator, compressor, and drier filter did a vacuum recharged with 5.3oz of r134. Opt test ok. Recommended customer to wait 24hrs for proper cooling."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Maple Heights, OH 44137
David R
Job Details: 09/28/2021
Valve not needed. Found hot water was not turned on. Corrected. Reset faults. Ran diagnostics. Good. All components working. Good. Op test ok.
We serviced a
JENN-AIR DISHWASHER
Model JDB1060AWS
Near Aurora, OH 44202
Brian M
Job Details: 09/28/2021
Cc unit not working Found control getting power but not working Ribbon cable on user interface has solder mitigation Needs control and UI UI is NLa 99003136; ordrng 1 12002709 (board control) and 1 99003136 (Ui)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD612ESS01
Near Solon, OH 44139
Brian M
Job Details: 09/28/2021
"Cc unit flooded her floor Found water leaking from door hinge conduit connected to door is broken exposing wires and broke water line To replace it looks to be part of the door found 3 leds out in freezer Will need door and leds; ordrng 3 W11462342 (Led)s and 1 W10800792 (dor-fip us), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Beachwood, OH 44122
Corina B
Job Details: 09/28/2021
Replaced the drain pump. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/28/2021
Replaced the control and thermistors. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH2
Near Cleveland, OH 44109
Marie V
Job Details: 09/28/2021
"Cc that the unit stopped making ice and the water stopped coming from the dispenser. It started working good but the ice maker didnt continue, confirmed found ice stuck in ice maker preventing from cycling. Cycled ice maker tested unit, filled with water. Advice cust to monitor unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/28/2021
Could not remove washplate. Wash plate seized to shaft. Will need cut off. Needs wash plate; ordrng 1 W10902814 (washplate)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Chagrin Falls, OH 44022
Corina B
Job Details: 09/28/2021
Replaced the gaskets. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Cleveland, OH 44113
Marie V
Job Details: 09/28/2021
Replaced control and evap cover. Had to replace the harness from all one and put the new thermistors on it.tested fan pass. Put door back in. Op test okNo core for return
We serviced a
MAYTAG DRYER
Model DE7600
Near Shaker Heights, OH 44122
Manny
Job Details: 09/28/2021
"Replaced rollers , pulley, belt and blower wheel, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Mayfield, OH 44143
Joe O
Job Details: 09/28/2021
Customer did not receive part. Re ordering water valve; ordrng 1 W11434044 (Water valve assembly)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Highland Heights, OH 44143
Joe O
Job Details: 09/28/2021
"Cc: after power outage display would not function properlyUnit would not turn on with power button. Entered diagnostics, Found no stored error codes. Exited diagnostics, found unit will power up after entering diagnostics. Found correct voltage and polarity at outlet. Needs control and uiSpoke with BJ, found a pre auth on parts onlyControl out of stock. Office to reschedule; ordrng 1 W11352122 (Control) and 1 W11318817 (cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Cleveland, OH 44120
Manny
Job Details: 09/28/2021
"Cc unit light wont shut off, found control sending constant voltage to light even when the turn off is pressed. Unit will need control board.; ordrng 1 W10878844 (Control board)"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Bedford Heights, OH 44146
Corina B
Job Details: 09/28/2021
CC that as soon as it started it was cooling down. Found the gas line turned off. Turned the gas line back on. Ran diag no codes. Working as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44111
Marie V
Job Details: 09/28/2021
Cc that the unit did not finish the cycle and that the unit was banging. Ran calibration and diag found error code of F0E5 off balance. Floor is not level. Very hard to tried to level. Cust wanted to add a piece of wood to try to get it level. Explain that thats not the best way .is not a permanent fix. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details: 09/28/2021
"Cc unit stops mid cycle, ran diagnostics and heard metal on metal grinding noise, found oil leaking from gearcase, unit will need gear case replaced ; ordrng 1 W11454741 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Bedford, OH 44146
Corina B
Job Details: 09/28/2021
Cust is not happy with how the glass has double sided tape to hold the door. Called t/l Leon file # 7731851150 nothing to do other then use the tape that comes with the door. Replaced the door. Found to screws missing on the handle. Used screws to tighten the bracket. Opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Independence, OH 44131
Gabriel P
Job Details: 09/28/2021
"Customer complaint that unit some time work and some time dont he have correct temperature the it will be in 60 degrees another day then it will work again I believe is the electronic board calling whirlpool tech line to confirm it spoke to Chris 7731859211; ordrng 1 WPW10317076 (Control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/28/2021
"Replace water cup fill,opt test ok"
We serviced a
MAYTAG DRYER
Model WGD5000DW1
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/28/2021
Start dryer and found no noise also customer said left front leg came out put back on ran a load of towels still no noise is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/28/2021
"Replace icemaker,opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Mentor, OH 44060
Dan H
Job Details: 09/28/2021
"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, customer plugged unit in, compressor did not start, applied 120 vac to compressor compressor did not start, unit needs new compressor , part is out of stock so not scheduling return appointment ; ordrng 1 W11547126 (Compressor)"
We serviced a
WHITE-WSTINGHSE FREEZER
Model FU211LRW5
Near Willoughby, OH 44094
Dan H
Job Details: 09/28/2021
"Installed new door gasket, op test good"
We serviced a
GE REFRIGERATOR
Model GSH25JGDBBB
Near Willoughby, OH 44094
Dan H
Job Details: 09/28/2021
"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, customer plugged unit in , evaporator fan is running, compressor and condenser fan are running, frost pattern formed, unable to duplicate the problem, advised customer to monitor for 24 hours"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/28/2021
"Found filter housing not releasing enough pressure gave estimate customer will call whirlpool to see if they will cover parts if not she maybe fix threw us ; ordrng 1 W11346623 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Westlake, OH 44145
Angel
Job Details: 09/28/2021
Cc that ice would not dispense found that from removing the other door the small shaft that come up from the ice motor to the ice bin to dispense it is not there will need to order.; ordrng 1 W11228132 (Shaft)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/28/2021
Cc of leak ran for 20 min did not duplicate a leak Possibly a issue with spray arms Customer to install ; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Brecksville, OH 44141
David R
Job Details: 09/28/2021
"Replaced heater. Ran test while unit was out, good. No leaks. Tested while in under cabinet. Good. Op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44108
Jason N
Job Details: 09/28/2021
"Cc unit only dispensing hot waterCustomer stated the only water the comes out on may cycle is hot water. Ran manual water valve test. Found cold and hot water reversed. Switched water lines on back of unit. Ran auto test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Chardon, OH 44024
Dan H
Job Details: 09/28/2021
"Customer complaint of water flowing into ice bin, confirmed, found evidence of a leaking valve, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11535162 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOK TOP
Model KGCP467JSS2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/28/2021
"Cc that stove front right burner valve broken Found left front valve to be free spinning will not shut off or turn on properly Needs valve 3191292 part is no longer available Unit is not safe to use at this time ; ordrng 1 3191292 (valve,top bnr sm (1))"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
David R
Job Details: 09/28/2021
Replaced FZ gasket. Leave closed for about 30 min-1 hr for seal to conform correctly to cabinet. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chardon, OH 44024
Dan H
Job Details: 09/28/2021
"Customer complaint that strike broke, confirmed, installed new strike, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Broadview Heights, OH 44147
David R
Job Details: 09/28/2021
"Cc unit not coming on. Found error code F6E2/F6E3. Communication error UI and Control. Will need both UI and main control. Gave estimate to customer. Customer paid SVC only. ; ordrng 1 W11112658 (Main control) and 1 W11112656 (UI console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GIE21GTHCBB
Near Madison, OH 44057
Dan H
Job Details: 09/28/2021
"Customer complaint that unit is not cooling, freezer section temperature at 76 degrees, fresh food section temperature at 75 degrees, evaporator fan is running, condenser fan is running, compressor was not running but then started and unit started cooling, unit needs new compressor; ordrng 1 WR87X25648 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Geneva, OH 44041
Dan H
Job Details: 09/28/2021
"Customer complaint that unit is not allowing cycles to be selected or to start , confirmed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, user interface is good , unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Westlake, OH 44145
Gabriel P
Job Details: 09/28/2021
Found unit not cooling start checking wiring connections and reboot electronic now unit is working and dropping temperature show customer office pls dont close job yet I told customer to call me tomorrow to make sure is cold in freezer
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Novelty, OH 44072
Brian M
Job Details: 09/28/2021
Installed wheels
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44149
David R
Job Details: 09/28/2021
Replaced gasket and put a dab of silicone behind as well. Tested and had customer test top rack as well. Not hitting gasket or coming out. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF3000ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 09/28/2021
"Cc that the unit is not cold enough in fresh food section. Took temp -2 * on freezer and 40* and 37* on fresh food section. Check thermistor , and control. Control is not sending 10VDc to the thermistor and thermistor is not reading properly. Unit will need control board and thermistor ; ordrng 1 WPW10384183 (Thermistor) and 1 W11035836 (Control)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Rocky River, OH 44116
Marie V
Job Details: 09/28/2021
"Cc that the unit will keep fan running, but it only happens sometimes. Took control off found grease on it. Replaced control board tested. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, OH 44149
Manny
Job Details: 09/28/2021
"Replace glass frame, liner and inner glass. Opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Brian M
Job Details: 09/28/2021
Cc unit leaking from dispenser area Verified Leak Needs dispenser Office to schedule ; ordrng 1 W11524103 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB03
Near Garfield Heights, OH 44125
Corina B
Job Details: 09/28/2021
"Replaced the door, bins. Cust does not have the nameplate. Will need a nameplate. Cust can install. Opt test ok. ; ordrng 1 W11223753 (Nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Elyria, OH 44035
Angel
Job Details: 09/28/2021
"Gearcase, stator, rotor, and slider were replaced ran calibration and auto test passed. Opt test ok."
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6FS2
Near Bay Village, OH 44140
Angel
Job Details: 09/28/2021
Cc that the lights are flickering. Found loose wire from connector made sure that the terminal was plugged in properly customer wiggled it around to make sure lights are working as should. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBS02
Near Avon, OH 44011
Angel
Job Details: 09/28/2021
Cc that f2e1 would pop up after preheat was done and you would open the door.Replaced ui tested working as should. opt test ok. Brought core with me.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LW8
Near Cleveland, OH 44110
Jason N
Job Details: 09/28/2021
"Cc unit not cooling Customer states unit never shuts off and freezer isnt freezing product. Found freezer cold but not freezing items. Checked frost pattern on evaporator, no frost pattern on evaporator, compressor is running. Unit has refrigerant leak. Needs sealed system repair. ; ordrng 1 242067214 (Evaporator) and 1 WPW10143759 (Filter drier)"
We serviced a
SAMSUNG DRYER
Model DV363EWBEUF/A1
Near Mentor, OH 44060
Jason N
Job Details: 09/28/2021
"Cc unit not heatingVerified no heat on dryer op cycle. Checked all thermals, found heater element open. Unit needs heater assembly. ; ordrng 1 DC97-14486A (Element assy)"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Fairport Harbor, OH 44077
Jason N
Job Details: 09/28/2021
"Cc unit coding f51Customer stated unit codes f51 when unit starts to agitate. Ran diagnostics, verified f51 for motor rps failure. Ran auto cycle, all functions passed. Checked under unit, found rotor bolt loose. Tightened rotor bolt and started normal wash. Unit filled, sensed and washed. No faults. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Painesville, OH 44077
Jason N
Job Details: 09/28/2021
"Installed damper control. Ran damper test, no abnormal sounds heard. Op test good."
We serviced a
KENMORE WASHER
Model 41761712510
Near Chardon, OH 44024
Joe O
Job Details: 09/28/2021
Installed control. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Strongsville, OH 44136
David R
Job Details: 09/28/2021
"Found thermal fuse, thermal cut off and element all open or broken. Replaced all parts from t/s. Tested. Heating and cycling. Good. Op test ok ; used 1 WP3392519 (THERMAL FUSE), 1 279769 (THERMAL CUTOF), and 1 279838 (ELEMENT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Lakewood, OH 44107
Marie V
Job Details: 09/27/2021
Cc that the touch panel is not working all the time. Confirmed. Replace UI. Tested pass. Explain cust that if fingers are wet or cold it cant detect properly when pressing . Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
Manny
Job Details: 09/27/2021
Replaced main control ran diagnostics and calibration op test ok.