Near Grafton, OH 44044
David R
Job Details: 09/12/2018
WASHER MAYTAG MVWX655DW0 Replaced wash plate and screw. Op test ok.
Near Bedford, OH 44146
Dan H
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRB32WDMBW00 "Customer complaint that unit was not cooling, customer states that the unit was completely warm and then started cooling around 10am this morning, fresh food section temperature at 45 degrees, freezer section at 8 degrees right now, evaporator fan is
Near Brimfield Township, OH 44240
Robert A.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cycled i/m, good, found water valve unplugged, ohmed valve, good, plugged in, op test okOfr 2500001926"
Near Cleveland, OH 44135
Macaulay G.
Job Details: 09/12/2018
DRYER ROPER RED4516FW0 Unit is receiving power. Could not push start button. Found start button not in place on panel. Attached correctly. All tested ok.
Near Brecksville, OH 44141
David R
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced harnes-wire. Advised customer 24-48 hours for refrigerator to return to normal functions. Op test ok.
Near North Ridgeville, OH 44039
Paul P.
Job Details: 09/12/2018
RANGE GE JBP68D0M2BB "Found power surge either from main control or breaker is causing the issues. Put together quote for customer today, they will think about having the repair done. Service call only."
Near WILOUGHBY HLS, OH 44094
Brian M
Job Details: 09/12/2018
DISHWASHER KITCHENAID KUDS30IXBL0 "Cc that unit hard to start sometimes, loud grinding Found unit misaligned Door was hitting cabinet before closing all the time Ran test cycle did not find any unusual noises Realigned dishwasher OP TEST OK"
Near South Euclid, OH 44121
Corey L.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL MFI2067AES "Customer complaint ice maker is not working, confirmed twisted ice maker to jump start, ice maker turned clockwise about 5 teeth then reversed 5 teeth back and forth, turned ice maker off and back on, twisted ice maker heard a couple click sounds then ic
Near Brooklyn, OH 44144
Paul P.
Job Details: 09/12/2018
WASHER MAYTAG MVWC565FW1 "Replaced motor capacitor in washer. Ran through manual and diagnostic tests, motor is starting, washer is now working properly."
Near Cleveland, OH 44109
Paul P.
Job Details: 09/12/2018
REFRIGERATOR MAYTAG MRT711SMFZ00 "Confirmed delivery date, confirmed purchase on SB web. Found slight gap at top seal, letting air in top. Stretched seal with steamer, tested seal, now sealing properly. Did not set down mitigation mat, no water running to refrigerator."
Near Avon Lake, OH 44012
Corey L.
Job Details: 09/12/2018
REFRIGERATOR KITCHENAID KSRS27CNBL00 "Customer complaint ice frozen on frz floor again 63 days after same issue was resolved, confirmed frz floor a sheet of ice, evap pan frozen solid, drain tube is clear, found drain pan off center of rubber grommet under pan, corrected evap pan, cleared ic
Near Auburn Township, OH 44023
Dan H
Job Details: 09/12/2018
WASHER WHIRLPOOL WTW8500DC0 "Installed new drain pump, op test good"
Near Dorset, OH 44032
Brian M
Job Details: 09/12/2018
RANGE WHIRLPOOL WFG320M0BW0 Cc that unit will not heat Found back side of board burnt out Needs control board Customer does not want to repair at this time Customer paid svc
Near Willoughby, OH 44094
Arthur V
Job Details: 09/12/2018
DISHWASHER WHIRLPOOL WDF320PADB3 Reattached rail end cap that had come off rail. Op test good
Near North Randall, OH 44128
Corey L.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Customer complaint ice bin is stuck, confirmed ice bin was shoved in incorrectly and jammed, cycled auger and bin fell into place, everything intact, bin removes normally, had customer test, op test good"
Near Reminderville, OH 44202
Dan H
Job Details: 09/12/2018
WASHER MAYTAG MHWC7500YW0 "Installed new motor, op test good"
Near North Ridgeville, OH 44039
Chad P.
Job Details: 09/12/2018
RANGE KITCHENAID KFGG500ESS2 Installed DSi and regulator. Broil now working. Ran bake at 350 and let heat cycle. Op test ok.
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/12/2018
REFRIGERATOR KITCHENAID KRSC503ESS00 "Replace board and steam out evap,opt test ok,replace lights on freezer lights didn’t came on call tech line spoke some one in tech line signal got lost in my phone last words was not repairable,found broken wiring fix it with some wired had in truck all
Near Valley View, OH 44125
Chad P.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed led control. Op test ok. Advised any issues please contact us back for service.
Near Westlake, OH 44145
Corey L.
Job Details: 09/12/2018
DISHWASHER WHIRLPOOL DU1030XTXS3 "Installed new heating element, op test good"
Near Concord Township, OH 44077
Corina B
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL GB2FHDXWB02 CC that there was a rattling noise in the freezer. Removed the evap cover placed double side tape on the cover. Optest ok.
Near Saybrook Township, OH 44004
Arthur V
Job Details: 09/12/2018
DISHWASHER MAYTAG MDB8969SDH0 Ran diagnostics no errors. Ran thru test cycle. All function working including heater. No errors. Advised cust to run water at sink before starting and to use rinse aid. Also advised customer to use a dishwasher cleaner. Unit test good ; used 1 SENIOR
Near Mentor, OH 44060
Arthur V
Job Details: 09/12/2018
RANGE WHIRLPOOL WEE760H0DS0 Replaced bake element. Op test good. Advised customer how to change from Celsius to F. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Shalersville Township, OH 44266
Dan H
Job Details: 09/12/2018
WASHER FRIGIDAIRE FFLE3911QW0 "Customer complaint of loud banging noise during spin cycle , suspension is good, started rinse and spin cycle, no unusual noises heard, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Near Cleveland, OH 44124
Brian M
Job Details: 09/12/2018
WASHER WHIRLPOOL WFW92HEFC0 "Cc door hard to close and machine noisy when it goes into spinRan auto test, normal operationOP TEST OK Customer could not supply pop and said he wasn’t paying Ran entitlement purchased 7-26-18 homedepot"
Near Cleveland, OH 44121
Brian M
Job Details: 09/12/2018
WASHER MAYTAG MVWB765FW0 "Cc wash cycle not working properlyFound codes for overload and off balance loadsRan auto test, calibration OP TEST OK Advised customer to reposition drain hose"
Near Brooklyn, OH 44144
Paul P.
Job Details: 09/12/2018
DRYER MAYTAG MEDC215EW1 "Replaced start button in dryer, now operating properly."
Near Independence, OH 44131
David R
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Adjusted Fresh food door hinge and bracket. Op test ok.
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 09/12/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit would not power up. Found loose connection where touch pad connects to main control. Reattached properly. No Op test Used sb webb for pop could not test unit is not hooked up.
Near Ravenna, OH 44266
Robert A.
Job Details: 09/12/2018
DISHWASHER WHIRLPOOL WDF330PAHB0 "Installed sump asm, ran diognostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon, OH 44011
Macaulay G.
Job Details: 09/12/2018
DRYER MAYTAG MED9600SQ0 Replaced bracket and screen. All tested ok.
Near Avon Lake, OH 44012
Brian B
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Removed housing and replaced Icemaker. Ran diag and cycled and filled Icemaker. Op test ok.
Near Kent, OH 44240
Robert A.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Recovered refrigerant, replaced ff evap, pulled 28”vac w/pump, watched 15 min, no change, charged 5.5oz r134a, unit cooling, ran test 4, op test ok"
Near Westlake, OH 44145
Chad P.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL JSD2789HES Installed I.m. Advised to allow 24 hrs for bin to fill
Near Cleveland, OH 44111
Paul P.
Job Details: 09/12/2018
WASHER GE GTW460ASJ4WW "Tested washer, found not spinning/draining out water. Checked drain, no obstructions, voltage going to drain pump. Drain pump not operating, office to order drain pump. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 WH
Near Brecksville, OH 44141
Paul P.
Job Details: 09/12/2018
MICROWAVE FRIGIDAIRE FGMV175QFA "Tested microwave components. Door switches, capacitor, diode and magnetron checking properly. Found thermal cutout for the vent motor testing open, along with fuse open.; ordrng 1 5304464094 (thermal cutout) and 1 5304488359 (fuse)"
Near Aurora, OH 44202
Corina B
Job Details: 09/12/2018
RANGE JENN-AIR W256 CC that f1 comes up when heating the oven or when it’s not turned on it will beep and flash f1. Will need to replace the timer and the UI. Parts are no longer available. ; ordrng 1 Y704729 (TIMER) and 1 Y712592 (UI)
Near Avon, OH 44011
Corey L.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Home Depot has a meeting in progress Rhonda is attending in the room of the unit, repair will need to be rescheduled ; schdld next appmnt for 9/13 THU !"
Near Cleveland, OH 44111
Brian B
Job Details: 09/12/2018
RANGE ELE WHIRLPOOL WFE540H0ES0 CC that oven is not working. Found open bake element. Office to order part.; ordrng 1 W10779716 (BAKE ELEMENT )
Near Perry Township, OH 44081
Arthur V
Job Details: 09/12/2018
WASHER GE WJRR4170G1WW "Found knob worn and needs replaced. ; ordrng 1 WH01X10310 (knob asm control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lakewood, OH 44107
Brian B
Job Details: 09/12/2018
DISHWASHER KITCHENAID KDTE204GPS0 "Found machine fills with water, but main wash pump not starting. 120v out of control with connector off. Cannot get probes into connector while plugged in under load. Will need new pump assembly and will also replace control as it might be bad. Also, dra
Near Westlake, OH 44145
Macaulay G.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Unable to do repair to water line. Needs a 3/8 to 1/4 fitting. Will need to buy supplies for repair.; schdld next appmnt for 9/13 THU 8-11
Near Fairview Park, OH 44126
Paul P.
Job Details: 09/12/2018
REFRIGERATOR AMANA MFI2067AES "Spoke to technician support, found that the 12 series Maytag uses a different control board replacement, had incorrect boards being sent out. Office to order HV control. Did not set down mitigation mat, refrigerator is not operational. Will need to retur
Near Independence, OH 44131
Chad P.
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found unit appears to be now defrosting and running the compressor at the same time. Thermostat checks good. Needs adc replaced. Please try for first call off the day. Cust very upset. ; ordrng 1 WPW10352689 (ADC. )
Near Roaming Shores, OH 44084
Arthur V
Job Details: 09/12/2018
WASHER MAYTAG MHWE500VP00 Installed pressure sensor and hose along with air trap that i broke No good still getting a suds error as soon as water starts to flow. Called techline Andrew. I was told to replace the drain pump and the motor control. File number 7722922594. Mo
Near Wickliffe, OH 44092
Arthur V
Job Details: 09/12/2018
RANGE WHIRLPOOL WFG520S0FS0 Front burners not always lighting W10881749. Order kit. Mail directly to customer for him to install. Customer to replace both front large caps and throw the rest of the kit away. These are cast iron caps and make for a hotter spark ; ordrng 1 W10881
Near Euclid, OH 44143
Brian M
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Cc that unit not staying cool Fridge 48 freezer 28Found leak at compressor line Needs compressor and filter replaced ; ordrng 1 W10843121 (drier-tube) and 1 WPW10507886 (compressor)
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 09/12/2018
REFRIGERATOR GE PYE23PSDCSS "Fresh food evaporator fan is not running properly. Office to order fan. Put mitigation mat under refrigerator.; ordrng 1 WR60X26866 (FF FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Madison, OH 44057
Jeff M
Job Details: 09/12/2018
DISHWASHER WHIRLPOOL WDT720PADM1 The heating Circuit tester fine needs a new control; ordrng 1 W10751502 (cntrl-elec)
Near Mantua Township, OH 44255
Dan H
Job Details: 09/12/2018
DISHWASHER AMANA ADB1300AFS0 "Customer complaint that unit is not cleaning the dishes, started normal wash cycle, wash motor did not start, wash motor is recieving 120vac , unit needs new sump assembly, customer does not want repair, customer refuses to sign paperwork, customer did
Near Elyria, OH 44035
Macaulay G.
Job Details: 09/12/2018
WASHER WHIRLPOOL WTW4816FW1 "Lid latch not coming unlocked and drain was not pumping. Removed foreign debris from pump, tested ok. Tried lock from truck stock but it was damaged before unpacking. Office to order lid latch. Put mitigation mat under washer.; ordrng 1 W10838613 (lid lo
Near Conneaut, OH 44030
Arthur V
Job Details: 09/12/2018
DISHWASHER MAYTAG MDB4949SDZ0 Found hole in tub where spot weld went crazy Needs tub replaced. Extra time. ; ordrng 1 WPW10681507 (tub-dishwr)
Near Mentor, OH 44060
Jeff M
Job Details: 09/12/2018
DRYER MAYTAG MGDB765FW0 The unit is making a squeaking sound I’m not able to locate witch roller it is there are 4 in this model. The unit needs a dryer repair kit ; ordrng 1 4392067 (dryer repair kit)
Near Euclid, OH 44117
Jeff M
Job Details: 09/12/2018
WASHER WHIRLPOOL WTW5200VQ2 "Water valve is getting power needs a new water solenoid; ordrng 1 WPW10144820 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44134
Chad P.
Job Details: 09/12/2018
DRYER MAYTAG MGDB835DW2 Tech is unable to removed original pipe to install new on valve assy. Valve is just getting damaged. Spoke with s.m. To send parts to c.p at home so he can use is garage to work on valve. Please ad to job list so if this is successful we can return to Cu
Near Mentor-on-the-Lake, OH 44060
Brian B
Job Details: 09/12/2018
WASHER GE GTW460ASJ6WW "CC that after machine finishes cycle, she cannot start another load and lid lock light flashing. Problem is intermittant. Ran fault code mode. Code for lid lock issue. Or control not reading lid lock properly. Will order control and lid lock. Customer ne
Near Aurora, OH 44202
Corina B
Job Details: 09/12/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 The fill vavle does not go back into place. Inside of door is warped. Tried with a water line and a wire get so far then stops. Will need a new door and UI on the side of door. Called SM to order parts. ; ordrng 1 W11123970 (panel-ui) and 1 W11129497 (LT
Near North Madison, OH 44057
Corina B
Job Details: 09/12/2018
REFRIGERATOR GE GNE26GMDGES "CC that there was lightning that hit the house, the freezer fan stopped running. When arriving the unit was unplugged. Found the fz fan not running. Will need a new control and fz fan. Called SM to order parts. ; ordrng 1 WR55X27068 (board asm main contr
Near Auburn Township, OH 44023
Dan H
Job Details: 09/11/2018
RANGE GE JGB850SEF2SS "Customer complaint that display is missing segments, confirmed, unit needs new control ; ordrng 1 WB27X25328 (control board t012 e)"
Near Bedford Heights, OH 44146
Dan H
Job Details: 09/11/2018
WASHER MAYTAG MVWC565FW0 "Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance load) error code, found hub broken , removed agitator bolt with 1/2 impact, unable to remove agitator, unit needs new tub, basket, agitator, gearcase, hub, and other pa
Near Cleveland, OH 44105
Dan H
Job Details: 09/11/2018
WASHER GE GTWN2800D2WW "Customer complaint that unit fills but doesn’t start agitating, confirmed, found motor not running, motor is recieving 120vac , unit needs new motor, customer does not want repair at this time ; ordrng 1 WH20X10093 (motor and inverter a 222.17), used 1
Near East Cleveland, OH 44112
Corey L.
Job Details: 09/11/2018
WASHER MAYTAG MVWB765FW0 "Customer complaint washer not working, unit was unplugged, plugged unit in and unit started draining while display flashes f3e1 pressure system fault, inspected pressure hose, pressure hose clear, cleared code unit now sits in idle, started diagnostics t
Near Garfield Heights, OH 44125
Paul P.
Job Details: 09/11/2018
RANGE WHIRLPOOL WFG510S0AS1 "Bottom of trim on oven worn, not holding the oven front glass well. Also, door handle and screws stripped. Office to order top trim (black), door handle (stainless) and 2 mounting screws.; ordrng 2 WPW10200660 (screw)s and 1 WPW10310922 (trim-vent) and 1
Near Williamsfield, OH 44093
Brian M
Job Details: 09/11/2018
WASHER FRIGIDAIRE FAFW3801LW5 Cc of pause issue Ran diagnostics found error for long fill Found No cold water entering but hot enters fine Needs fill valve dispenser assembly Customer needs to have access to washer for techs return if we remove dryer it will be $100 labor +tax Custome
Near Highland Heights, OH 44143
Corina B
Job Details: 09/11/2018
DISHWASHER WHIRLPOOL WDF520PADM3 "CC that the dishes are not coming out clean, the lights are not lighting and there is a smell. Found there is a black rub hose on the drain and it’s not above the sink. Advised cust to replace the hose and have a loop. Started the dishwasher pump and mot
Near LaGrange Township, OH 44050
David R
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Advised customer of temperature settings. Advised to try a warmer setting, one snowflake before the recommended. Light bulb not working properly. Ordering bulb.; ordrng 1 8009 (light bulb)"
Near North Royalton, OH 44133
David R
Job Details: 09/11/2018
REFRIGERATOR FRIGIDAIRE FGHF2366PFEA Cc that ice maker was making crushed ice not cube. Ice jammed in container. No power to solenoid. Ordering solenoid assy and ic container.; ordrng 1 241675704 (solenoid assy) and 1 242100106 (ice container assy)
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Tube disconnected from air pocket after changing filter. Office to order spigot and tube. Put mitigation mat under refrigerator.; ordrng 1 W11227371 (SPIGOT) and 1 WPW10511930 (tube-water)
Near Painesville Township, OH 44077
Jeff M
Job Details: 09/11/2018
WASHER WHIRLPOOL WTW4950HW1 The cold water valve is leaking ; ordrng 1 W11038689 (WATER VALVE )
Near Cleveland, OH 44109
Corey L.
Job Details: 09/11/2018
WASHER WHIRLPOOL WTW8540BW1 "Nut holding rotor to shaft is seized, unit needs outer tub, shield motor and rotor; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 WPW10137698 (shield) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Near Newbury Township, OH 44065
Robert A.
Job Details: 09/11/2018
RANGE JENN-AIR JDS9865BDP22 "Ran diognostics, no codes, Found conv element asm shorted, needs element asm; ordrng 1 WPW10213813 (CONVECT ELEMENT ASM20681)"
Near Bay Village, OH 44140
Chad P.
Job Details: 09/11/2018
WASH/DRY STACK GE WCVH6800J1MR "Cc that randomly unit is not completing the wash cycle. Found pump loud. Trap clear. Unit store pump fault. Needs drain pump assy replaced. ; ordrng 1 WH23X10028 (pump, 166.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
David R
Job Details: 09/11/2018
WASHER WHIRLPOOL WTW8000BW0 "Ran through diagnostics. Fault code F70, overloaded. Service test checked fine. Spun tub, stopped midway through. Removed tub, shaft locking up. Ordering shaft and bearing kit.; ordrng 1 W10435302 (bearing)"
Near Conneaut, OH 44030
Arthur V
Job Details: 09/11/2018
MICROWAVE WHIRLPOOL KOCE500ESS05 "Microwave heating but not strong enough. Supposed to get a 30 deg rise after a minute. Talked to techline Dave. Told to check power power is good. Needs mag tube and inverter. Customer calling wlp ; ordrng 1 W10217711 (inverter) and 1 W11098747 (MAGNET
Near Chardon Township, OH 44024
Arthur V
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found freezer not going into defrost. Needs fan motor kit with thermister. Advised cust to shut unit down 24 hrs prior to return visit. ; ordrng 1 W11032800 (FAN MOTOR ASSEMBLY ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Found small cubes, low water pressure at door, bi-passed filter, no change, needs supply line and valve cheched, op test okKick plate broken, cust to install; ordrng 1 WPW10534155 (KICK PLATE)"
Near Mogadore, OH 44260
Robert A.
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc ice door not closing, needs ice door, ; ordrng 1 WPW10353552 (ICE DOOR ASM)"
Near Streetsboro, OH 44241
Robert A.
Job Details: 09/11/2018
WASHER WHIRLPOOL WTW8500DC0 "Checked outlet, good, plugged in unit, no spark, Ran diognostics, 7-8 stator over temp, 6-2 and 6-3, no comm, basket free, connections good, needs control and ui; ordrng 1 W10812418 (CONTROL) and 1 W10838672 (UI)"
Near Lorain, OH 44053
Gabriel P
Job Details: 09/11/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Cc when turn on and open after 3 hour there was water seating there and dish wasn’t clean ,ran diagnostics error f6E3 heater fault and F7E1 air leak ,started auto test but did not wash sump humming didn’t turn on,test heating element ordering new pls cus
Near Elyria, OH 44035
Gabriel P
Job Details: 09/11/2018
RANGE WHIRLPOOL WFE320M0ES1 "Range was dropped door got damage and bottom shelf drawer also left body leg of appliances got dent it badly which could cause air leaks when using oven no matter if I replace parts range will still be crooked ,spoke to Shawn told me not repairable ; sch
Near Avon, OH 44011
Gabriel P
Job Details: 09/11/2018
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "Call tech line ,spoke to Wayne rf81988007 show me how to get to diagnostics and help me ran couple icemaker test,found icemaker fan not working there was twelve voltage going to fan but not spinning ordering new and service pointer air leak seal,leave wa
Near Rocky River, OH 44116
Brian B
Job Details: 09/11/2018
RANGE KITCHENAID KSIB900ESS1 "Replaced terminal block and attached ground strap to frame. When plugged in and tested, no voltage leaking to frame. Tested induction top, not working, top is dead. Removed top and checked voltage to module. 240v. Ohmed out module fuses, both open. Will
Near Rocky River, OH 44116
Brian B
Job Details: 09/11/2018
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Checked temps, 2 frz, 37 ff, correct. I/m not making any ice. Cycled I/m. Did not fill. Cycled again and checked voltage on valve. I/m filled this time. Cannot determine if problem is valve or I/m, will order both. ; ordrng 1 242252702 (valve) and 1 530
Near Broadview Heights, OH 44147
Chad P.
Job Details: 09/11/2018
WASHER WHIRLPOOL WTW5000DW1 "Found pump housing cracked. Also, motor making loud vibration noise when energized. Cap failed to deflect once and motor getting very warm to the touch. Needs pump, motor and cap replaced. ; ordrng 1 W10876600 (PUMP) and 1 W11158831 (CAP) and 1 WPW100064
Near Independence, OH 44131
Chad P.
Job Details: 09/11/2018
RANGE IKEA IGL730CS0 Found units cooling fan sensor faulting. Unit saved several f8 e0 faults. Needs fan assy replaced. No t.s. At this time. ; ordrng 1 W11107275 (FAN)
Near Westlake, OH 44145
Gabriel P
Job Details: 09/11/2018
REFRIGERATOR KITCHENAID KSSS48QDX05 "Notice gasket was bent forward in the back took gasket back out again steam out raise door and still doing same thing,put clay between gap in gasket didn’t work use Vaseline on gasket didn’t work ,put lube on hinge didn’t work requesting senior tech bria
Near Aurora, OH 44202
Dan H
Job Details: 09/11/2018
WASHER MAYTAG MVWB765FW0 "Installed new tub, basket, and gearcase, op test good"
Near Reminderville, OH 44202
Dan H
Job Details: 09/11/2018
WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"
Near Garfield Heights, OH 44105
Dan H
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that freezer section light is not working, freed light switch light works, op test good"
Near Maple Heights, OH 44137
Dan H
Job Details: 09/11/2018
REFRIGERATOR AMANA AFI2539ERM00 "Installed new damper control, op test good"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that unit is not making, ice, confirmed, found water supply line kinked, unlinked supply line, ice maker filled, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood
Near Cleveland, OH 44120
Corey L.
Job Details: 09/11/2018
WASHER AMANA NTW4516FW2 "Customer complaint it just whooshes around, ran diagnostics no codes found, all components passed service tests, ran calibration, unit is operating as designed, explained how this unit’s sensing cycle operates"
Near Beachwood, OH 44122
Corey L.
Job Details: 09/11/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint of no cool in ff section, confirmed ff temp was 60, frz was 0, found ff evap covered in ice, per service pointer W11033419B, evap cover, control, ice maker, and water valve are up to date, thermistor is good but in the wrong location,
Near Strongsville, OH 44149
Corey L.
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL GX5FHDXVQ00 "Installed new ice maker, op test good, advised customer to allow about 72hrs for ice bin to fill"
Near Berea, OH 44017
Corey L.
Job Details: 09/11/2018
REFRIGERATOR FRIGIDAIRE FGUS2642LF1 "Installed new parts, op test good"
Near Berea, OH 44017
Corey L.
Job Details: 09/11/2018
WASHER MAYTAG WFW72HEDW0 "Installed new drain hose, op test good"
Near Cleveland, OH 44109
Corey L.
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of some frost build up by freezer door, confirmed there is a little bit of frost around liner near frz dr, found decent sized gaps around cabinet at frz door, silicones gaps, op test good"
Near Rocky River, OH 44116
Corey L.
Job Details: 09/11/2018
DISHWASHER KENMORE 665.12763K312 "Replaced seal and nut for float switch, op test good"
Near Garfield Heights, OH 44105
Paul P.
Job Details: 09/11/2018
WASHER MAYTAG MVWX655DW0 Replaced drive hub and wash plate is washer. Ran calibration and test cycles. Washer is operating properly. Set down mitigation mat.
Near Cleveland, OH 44102
Paul P.
Job Details: 09/11/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Checked door seal, peeling slightly at the bottom, took picture. Checked around water valve, moved it around a little and dispensed water, could not find leak, however there is a small amount water corrosion wear around the valve coils. Customer has cust