Near Ashtabula Township, OH 44004
Arthur V
Job Details: 09/10/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Found unit not draining. Found unit is installed with drain hose going thru the floor into the basement and i can not gain access due a finished ceiling. Advised customer we also cannot gain access due to finished trim covering dishwasher base. Customer i
Near Rootstown, OH 44272
Robert A.
Job Details: 09/10/2018
REFRIGERATOR FRIGIDAIRE FRS26H5ASB3 "Adjusted bail arm lower to shut off ice sooner, op test okCust to watch"
Near Atwater, OH 44201
Robert A.
Job Details: 09/10/2018
RANGE FRIGIDAIRE LGGF3043KFT "Cleaned burners, checked all flames, bright blue, good, op test ok"
Near Kent, OH 44240
Robert A.
Job Details: 09/10/2018
WASHER WHIRLPOOL MVWX655DW1 "Ran diognostics no codes, ran recal cycle, found dog bone under unit hitting guard, removed, op test ok"
Near Mentor, OH 44060
Brian M
Job Details: 09/10/2018
WASHER WHIRLPOOL WTW5000DW0 Cc of unit not spinning Found unit to spin and agitate at the same time Needs hub kit Replaced using back stock Ran calibration and auto test OP TEST OK ; used 1 W10528947 (HUB 2616) from stock
Near Kent, OH 44240
Robert A.
Job Details: 09/10/2018
WASHER MAYTAG MVWB835DW1 "Installed valve, ran test 51, op test ok"
Near Mentor, OH 44060
Brian M
Job Details: 09/10/2018
RANGE JENN-AIR JDS1750ES0 Cc that unit not turning on Found unit getting power all the way up to the control board but control not sending out power Needs control and display board Jennair told her she would have to owe for svc can labor Customer calling jennair to gets parts cove
Near Cleveland, OH 44113
Paul P.
Job Details: 09/10/2018
RANGE CALORIC RST308UK "Found 2 oven top left burners not igniting. Also, oven burner not igniting. At the minimum, oven will need igniter kit 786324, gas valve Y0300664, 3” burner Y0305336 and 4” burner Y0303558. Only the igniter is currently available, no other parts are avai
Near Mentor, OH 44060
Jeff M
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ I can see the doors visually shifted to the right door is still not sealing properly on the right side. Needs new door; ordrng 1 W10919622 (SS DOOR)
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 09/10/2018
DISHWASHER WHIRLPOOL WDF520PADM7 The upper rail stop is missing cust can install ; ordrng 2 WPW10082861 (STOPPERS)s
Near North Olmsted, OH 44070
Paul P.
Job Details: 09/10/2018
WASHER WHIRLPOOL CAE2745FQ0 "Installed lid switch and control. Calibrated washer, and ran through test mode. Washer is working properly. Did not set down mitigation mat, washer is near floor drain."
Near North Olmsted, OH 44070
Paul P.
Job Details: 09/10/2018
REFRIGERATOR MAYTAG MFF2258DEH01 "Tested freezer door, found gasket does need replaced. Steamed new gasket in, and unstuck door switch (was frozen). Refrigerator is now working properly. Set down mitigation mat."
Near Lorain, OH 44052
Gabriel P
Job Details: 09/10/2018
REFRIGERATOR MAYTAG MFI2665XEW7 "There is 125 v going to icemaker,jump start valve and it kick on,jump start ice maker but it didn’t turn on,have a bad ice maker ,also replace drain tube fridge had a service pointer for the drain tube only charging for ice maker,leave water mat ; used 1
Near Solon, OH 44139
Dan H
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint that water is leaking on top of unit, proof of purchase is from sears, sears does not put model number on receipt, ran entitlement for purchase date, found a hole in ice maker fill tube, unit needs new fill tube; ordrng 1 67006317 (tu
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 09/10/2018
WASHER WHIRLPOOL WTW4950XW0 "Cc not spinning ,found motor burn,belt melted,cam burn ,shifter burn,also found oil leak through gear case giving customer est .do not order parts customer will not fix did not leave water mat machine not plug in customer disconnected hoses"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/10/2018
DISHWASHER WHIRLPOOL WDF750SAYM0 "Replace sump and dispenser ,opt test ok,leave water mat and show a video of no leaks when running diagnostics"
Near Maple Heights, OH 44137
Corey L.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Package did not contain spacers just the adhesive, reordering spacers, the top of the frz door that strikes the light switch is bowed down making it intermittently not trigger switch to engage ice maker, unit need new freezer door; ordrng 1 13109214WQ (d
Near North Royalton, OH 44133
Corina B
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Replaced the parts listed. Optest ok
Near Cleveland, OH 44109
Corey L.
Job Details: 09/10/2018
WALL OVEN WHIRLPOOL RBS305PDB12 "Customer complaint unit won’t heat up, started bake cycle, confirmed unit not heating either element, unit is getting proper power, found thermal fuse open, unit needs new thermal fuse; ordrng 1 WP9759243 (thrmst-fix 56.83), used 1 SHIPPING (SHIPPING AND
Near Parma, OH 44129
Corina B
Job Details: 09/10/2018
WASHER GE GTW330ASK0WW Replaced the motor and rps sensor. Optest ok.
Near Parma, OH 44129
Corina B
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced the ice maker. Optest ok.
Near Parma, OH 44129
Corina B
Job Details: 09/10/2018
WASHER WHIRLPOOL MVWX655DW1 "CC that the unit does not spin and does not drain. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, ran a manual spin and agitate, good. Checked the suspension rods, good. Started a rinse and spin with 6-8 bath towels. Advised cust to use 1 pod or 1-2 tablespo
Near Parma, OH 44134
Corina B
Job Details: 09/10/2018
DRYER WHIRLPOOL ADG7000AWW CC that the drum is not turning. Found the belt is worn. Will need a new belt. Replaced the belt from t/s. Optest ok. ; used 1 341241 (BELT 1540) from stock
Near Cleveland, OH 44102
Corey L.
Job Details: 09/10/2018
WASHER GENERAL ELEC GHWN5250D0WS "Customer complaint start button not working, confirmed start is needed to enter diagnostics, cannot enter diagnostics, unit needs new control; ordrng 1 WH12X10613 (board asm mounted)"
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 09/10/2018
DISHWASHER WHIRLPOOL WDF310PAAS1 "Main control is not sending power to the sump motor needs new main control; ordrng 1 W10804120 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44124
Jeff M
Job Details: 09/10/2018
WASHER MAYTAG MVWX655DW1 The unit is getting 120vac the green led on the board isn’t on needs a new control ; ordrng 1 W11116592 (CONTROL )
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 09/10/2018
WASHER WHIRLPOOL WFW75HEFW0 Installed new part unit op tested good
Near Strongsville, OH 44136
Macaulay G.
Job Details: 09/10/2018
REFRIGERATOR JENN-AIR JSC24C8EAM00 Call Ed tech line. That advised to shim the door switch and have the customer monitor ice maker.
Near Harpersfield Township, OH 44041
Arthur V
Job Details: 09/10/2018
RANGE GE JGB810SET1SS "Talked to bill @ techline and SM. Need to order Complete conversion kit per bill unit has a different orafice for the broiler. ; ordrng 1 WB28K10828 (kit conversion lp), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44136
Macaulay G.
Job Details: 09/10/2018
REFRIGERATOR KITCHENAID KRFC704FSS00 "Replaced control, main board, valve, evaporator cover, and ice maker. All tested ok. Put mitigation mat under refrigerator."
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 09/10/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 Found drain clogged in fresh food compartment. Used compressed air and a wire to clear drain. All tested ok. Put mitigation mat under refrigerator.
Near Ashtabula, OH 44004
Arthur V
Job Details: 09/10/2018
MICROWAVE GE PEB7226EH2ES Found no 120 v to transformer— switches test good. Needs pcb assy ; ordrng 1 WB27X27305 (pcb main asm)
Near Amherst, OH 44001
David R
Job Details: 09/10/2018
WASHER MAYTAG MVWB765FW0 "Replaced agitator, drawer and housing. Ran service test. Ran normal wash and drain/spin. Op test ok."
Near Lorain, OH 44055
David R
Job Details: 09/10/2018
WASHER AMANA NTW4605EW0 "Replaced tub ring. Found lid lock stuck in lock position. Corroded and rusted from water gettin into it, replaced latch. Op test ok.; used 1 W10838613 (LATCH) from stock"
Near Ravenna, OH 44266
Robert A.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Found tust spot on lft ff door, cleaned, pitt markes in door, needs door; ordrng 1 W11104477 (LFT FF DOOR SS)"
Near Deerfield, OH 44411
Robert A.
Job Details: 09/10/2018
DISHWASHER KITCHENAID KDTE234GBS0 "Ran diognostics, 4-3 motor not running, found motor recieving power, needs sump; ordrng 1 W11085683 (SUMP ASM)"
Near North Benton, OH 44449
Robert A.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Cc not disp ice, tested auger, will just humm intermitently, reset connections, tested several times, needs auger; ordrng 1 W10822606 (AUGER MOTOR)"
Near Westlake, OH 44145
Gabriel P
Job Details: 09/10/2018
WASHER WHIRLPOOL WTW5000DW1 "Adjusted legs ,explain customer how machine operates,ran cycle,drain and spin,opt test ok,leave water mat,"
Near Westlake, OH 44145
Gabriel P
Job Details: 09/10/2018
REFRIGERATOR KITCHENAID KSSS48QDX05 "Replace gasket operations test ok,and steam gasket,leave water mat"
Near Parma, OH 44129
Paul P.
Job Details: 09/10/2018
RANGE WHIRLPOOL WFG320M0BW0 "Replaced mounting screws and top bracket. Installed bottom brackets per service pointer. Re installed door on oven and tested, working properly."
Near Aurora, OH 44202
Robert A.
Job Details: 09/10/2018
MICRO OVEN KITCHENAID KMHS120ESS1 "Installed fan motor and control, op test ok"
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRS322FDAM04 CC that the filter light comes on to soon and the ice maker keeps making ice. Advised cust it depends on how much you use the water dispenser and the ice for the use of the filter. The ice maker needs to be turned off manually or it will keep running. Op
Near University Heights, OH 44118
Dan H
Job Details: 09/10/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed new lower rack wheels, op test good"
Near Westlake, OH 44145
Paul P.
Job Details: 09/10/2018
DISHWASHER MAYTAG MDB5000AWW "Tested incoming power, did not have 120v connection. Checked plug, had pulled away from outlet and had buildup. Corrected issue. Tested dishwasher, working properly now. Service call only, prepayment put in to system. Set down mitigation mat. Found minor
Near Mentor, OH 44060
Brian M
Job Details: 09/10/2018
BEVERAGE CENTER KITCHENAID KUBL204ESB00 Cc that unit rattles Found legs to compressor not fully seated Tighter and repositioned bolts on legs OP TEST OK
Near Chesterland, OH 44026
Brian M
Job Details: 09/10/2018
DRYER WHIRLPOOL MGDC700VW0 Installed latch and seal OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Willoughby, OH 44094
Brian M
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Could not duplicate issue OP TEST OK
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/10/2018
WASHER WHIRLPOOL WFW94HEXW1 "CC that the unit is leaking. Found the bellow has a rip at the bottom. Ran diag F6e1 COMMUNICATION ERROR BETWEEN CCU AND MCU, f9e1 LONG DRAIN, checked the power coming into the unit and out, 120 volts. Checked the power to the control 120 volts. Does not
Near Concord Township, OH 44077
Brian M
Job Details: 09/10/2018
RANGE GE PGB908SEM1SS Cc that bake will not work Found unit unable to preheat Bake igniter open Used truck stock to replace Ran test bake OP TEST OK ; used 1 12400035 (IGNITER5299) from stock
Near Painesville, OH 44077
Brian M
Job Details: 09/10/2018
WASHER MAYTAG MVWB835DW2 Cc not startingRan autotest and calibration OP TEST OK
Near Euclid, OH 44119
Brian M
Job Details: 09/10/2018
WASHER AMANA NTW4516FW2 "Cc unit does not fills up doesn’t do anything elseFound undergarment stuck in drain Removed, ran OP TEST OK"
Near Rocky River, OH 44116
Brian B
Job Details: 09/10/2018
REFRIGERATOR KITCHENAID KFXL25RYMS0 "Ice-maker not making ice. Checked temps, 5 frz, 40 ff, 12 ice area. Checked voltage to I/m, 120v. Cycled manually, unit filled, valve good. Will need new Icemaker. Customer paid dep , office to order part.; ordrng 1 WPW10300024 (ICE MAKER 23689), used
Near Chardon Township, OH 44024
Arthur V
Job Details: 09/10/2018
DRYER KENMORE 417.81102 Replaced heater assy. Op test good
Near Westlake, OH 44145
Brian B
Job Details: 09/10/2018
WASH/DRY COMBO WHIRLPOOL WTW6400SW3 "When filling, F1 error code. This is a pressure system fault. Checked hose and air dome. All look good. Will need new control. Customer paid dep.. office to order part. ; ordrng 1 WPW10189966 (CONTROL 21633), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Broadview Heights, OH 44147
Chad P.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRF535SMHB00 Found humidity control off. Turned on and cleaned up condensation. Checked lights and seals. All checks good. Installed grill cover. Op test ok.
Near Painesville Township, OH 44077
Arthur V
Job Details: 09/10/2018
REFRIGERATOR KENMORE 253.7480240E Replaced ferrule. Customer to monitor. Before i arrived customer found leak in water supply line to ice maker. Shut off water to icemaker for the customer. Customer calling maintenance for repair of water supply line. Advised customer not to use plastic
Near Reminderville, OH 44202
Dan H
Job Details: 09/10/2018
WASHER MAYTAG MHWC7500YW0 "Customer complaint that unit is not spinning clothes out, ran drain and spin , unit spun very slowly, unit needs new motor; ordrng 1 WPW10192987 (motor-drve)"
Near Bedford, OH 44146
Dan H
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Part recieved is not correct part(see pics), part is still out of stock ; ordrng 1 W11035835 (CNTRL )"
Near Parma, OH 44130
Chad P.
Job Details: 09/10/2018
WASHER MAYTAG MVWC565FW1 Arrears pulley rubbed on cover. Adjusted. Found hot and cold reversed. Corrected. Op test ok.
Near Oakwood Village, OH 44146
Dan H
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 67 degrees, partial frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, tapped syst
Near Bay Village, OH 44140
Brian B
Job Details: 09/10/2018
WASHER WHIRLPOOL MAV7200AWW "Machine not spinning. Found failed clutch pulley. Brake not releasing. Also, found grease and water leaking through main bearing housing. Customer wants est on replacing clutch only. Will give est. customer does not want to repair. Do not order parts. P
Near Olmsted Township, OH 44138
Chad P.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRT519SZDT02 Found freezer packed causing poor air flow and intakes to ice up. Advised to empty unit and shut it down. Leave doors open for 48 hrs and then resume use as normal. Reduce amount of food placed in the freezer.
Near Valley View, OH 44125
Chad P.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc that lights are turning off at random and power must be reset to get them to come back on. Pulled unit and checks main board and power supply board. Compression fitting on water valve started leaking. Tightened fitting and installed a stress relief. L
Near Painesville Township, OH 44077
Brian M
Job Details: 09/10/2018
RANGE JENN-AIR JMC1150WS00 Cc no heat Found low side wires to transformer fried Needs transformer and wires Wires no longer available for order Unit left unplugged Customer does not want to repair Paid svc
Near Amherst, OH 44001
David R
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Refrigerator no cool, unplugged unit. Plugged back in. Compressor kicked on and started running. Frozen control.Icemaker getting power to it but will not cycle on its own.Customer to wait and see if icemaker kicks back on before ordering one.DO NOT ORDER
Near Elyria, OH 44035
David R
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found power to ice maker but ice maker will not cycle on its own. Ordering ice maker.; ordrng 1 WPW10300025 (mold-ice)
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Fresh food evaporator was frozen up. Defrosted and replaced thermistor with one from truck stock. All tested ok. Put mitigation mat under refrigerator.; used 1 W10902214 (THERMISTOR) from stock
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Fresh food evaporator was frosted over again. Found that thermistor was installed incorrectly. Replaced thermistor from truck stock. All tested ok. Put mitigation mat under refrigerator.; used 1 W10902214 (THERMISTOR) from stock
Near Avon, OH 44011
Macaulay G.
Job Details: 09/10/2018
REFRIGERATOR GE PFE28RSHHSS "Customer showed a video of noise coming from fresh food compartment. Icemaker is not advancing. Office to order ice maker, fresh food evaporator fan, and updated software. Put mitigation mat under refrigerator.; ordrng 1 WR30X25766 (icemaker asm) and 1 W
Near Lorain, OH 44053
David R
Job Details: 09/10/2018
WASHER AMANA NTW4516FW2 Replaced suspension and gear case. Op test ok.
Near Brecksville, OH 44141
Chad P.
Job Details: 09/10/2018
WASHER WHIRLPOOL WTW4800XQ2 "Found GEARCASE leaking oil and getting into shifter. Needs GEARCASE and shifter replaced. Cust will be replacing the unit. Office to not order parts unless contacted. ; ordrng 1 W11255272 (GEARCASE 245.58) and 1 WPW10006355 (SHIFTER, 57.13), used 1 SHIPP
Near Brecksville, OH 44141
Chad P.
Job Details: 09/10/2018
MICROWAVE JENN-AIR JMW2430DS01 New door broken. Need to reorder. 10141 village ln. ship parts to this address. ; ordrng 1 W10798378 (DOOR GLASS)
Near Lakewood, OH 44107
Paul P.
Job Details: 09/10/2018
DISHWASHER GE GDT545PSJ2SS "Tested door to dishwasher, found bottom cover and assembly had pulled out, blocking door from opening all the way. Reset bottom cover, door now opening properly. Set down mitigation mat."
Near Cleveland, OH 44128
Dan H
Job Details: 09/10/2018
ES5FHAXSB00 "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 5 degrees, Found air damper broken and freezer section temperature control slide stuck in closed position unit needs new air dif
Near University Heights, OH 44118
Corina B
Job Details: 09/10/2018
DRYER WHIRLPOOL WGD5540SQ0 CC that the timer stays on 40 mins and does not advance. Will need a new timer. Called SM to order part. ; ordrng 1 WP8578909 (timer)
Near Newbury Township, OH 44065
Corina B
Job Details: 09/10/2018
WASHER MAYTAG MVWX655DW0 "CC that it’s making a loud noise. Ran diag F7E1 – BASKET SPEED FAULT, ran a auto test. Basket will not go into a spin. Will need a hub. Called Sm to order part; ordrng 1 W10528947 (drive hub kit 2616), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Avon Lake, OH 44012
Brian B
Job Details: 09/10/2018
WASHER WHIRLPOOL WFW7590FW0 "Found new tub damaged. Customer said shipping co. Just threw box off truck and left it in the middle of his driveway. Called SM, will order new tub. In the meantime, customer will call whirl for new machine. Advised customer to call us if they replace ma
Near Mentor, OH 44060
Arthur V
Job Details: 09/10/2018
DISHWASHER KITCHENAID KUDS35FXSS8 While taking out dishwasher i put a hole in the fill assy. Need to order Reschedule per customer request. They wont be home all week next week ; ordrng 1 W10878507 (hose-fill)
Near Parma, OH 44134
Chad P.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Unit around 55 in ff section and 25 in freezer. Loud buzzing noise from. Compressor. Comp drawing over two amps. Needs compressor replaced. This is oilless. Cfc tech with lokring kit only. Should be ra. Or dh. Big job. 3 job count. ; ordrng 1 W10903340 (C
Near Brook Park, OH 44142
Chad P.
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Found diffuser knocking loudly. Needs replaced. . ; ordrng 1 W11164593 (DIFFUSER)
Near University Heights, OH 44118
Chad P.
Job Details: 09/10/2018
RANGE MAYTAG MGR8674AW0 "Found intermittent ignition on fr burner and bake burner. Needs cap, burner and screws for cook top burner and ignitor for bake ignitor. ; ordrng 2 WP3368921 (SCREW)s and 1 WPW10183374 (CAP) and 1 WPW10324262 (IGNITOR) and 1 WPW10406878 (BURNER)"
Near Cleveland, OH 44102
Macaulay G.
Job Details: 09/10/2018
DISHWASHER KITCHENAID KUDT03FTSS0 "Found lots of glass shards in sump of unit. Chopper blade was critically damaged. Office to order chopper. Put mitigation mat under dishwasher.; ordrng 1 W10083957V (chopper), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Chardon, OH 44024
Dan H
Job Details: 09/10/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint that drawer track fell off and drawers broke deli drawer, found track and deli drawer lid broken, unit needs new track and lid; ordrng 1 W10827015 (LID) and 1 WPW10326469 (rail-centr)"
Near Broadview Heights, OH 44147
Corina B
Job Details: 09/07/2018
DRYER MAYTAG MGDB835DW4 Cust showed pop, sent pic. CC that the lint light comes on during the cycle and the top get hot. Ran diag F4E3 Restricted Airflow, checked outside barely any airflow. Cust has a long run. Advised cust to have vent wizard and come out to reroute the vent.
Near Solon, OH 44139
Corina B
Job Details: 09/07/2018
WALL OVEN WHIRLPOOL KEBS207SBL04 CC that the top of cakes burn and the middle is uncooked. Preheated both oven at 350* for 30 minutes took temp. 350* at the top and 350* at the bottom. Working as designed. Optest ok
Near Maple Heights, OH 44137
Corina B
Job Details: 09/07/2018
WASHER GE GTW680BSJ3WS Updated the software. Optest ok.
Near University Heights, OH 44118
Corina B
Job Details: 09/07/2018
MICROWAVE WHIRLPOOL WMH32519FW1 Replaced the magnetron. Optest ok.
Near Parma, OH 44129
Macaulay G.
Job Details: 09/07/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Fresh food compartment is not reaching temperature that is set by customer. Customer has medication that has medication that needs refracted but not frozen. All thermistors are testing ok. Office to order thermistor kit and control board. Put mitigation m
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/07/2018
REFRIGERATOR KITCHENAID KRFC704FSS00 CC that the ice maker is not making and water is leaking. Found the ff evap covered in ice and frost. Service pointer W11033419B to replace the control and evap cover. Ran test 128 6.00. Called SM to order parts. ; ordrng 1 W11167902 (EVAP COVER) and 1 W1
Near Maple Heights, OH 44137
Dan H
Job Details: 09/07/2018
RANGE WHIRLPOOL WFG320M0BW0 Customer complaint that left front burner is not lighting, left front burner lights right up, tested several times, unit is operating as designed
Near Parma, OH 44134
Corina B
Job Details: 09/07/2018
DRYER MAYTAG MGDX655DW1 CC that there is a grinding noise when running the dryer. Found the one glides is broken. Will need a new glide. Called SM to order part. ; ordrng 1 279441 (bearing ring)
Near North Royalton, OH 44133
Corina B
Job Details: 09/07/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 CC that the ice maker is not making ice. Ran test 56 e2 lost home position. Ran test 59 and 57, failed both test. Ran test 45 unit filled. Will need a new ice maker. Called Sm to order part.; ordrng 1 W11188383 (ICEMAKER)
Near Rocky River, OH 44116
Macaulay G.
Job Details: 09/07/2018
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Customer had complaints of missing parts and not sealing. All parts are in unit and all doors are sealing ok. No issues with unit.
Near Bedford Heights, OH 44146
Corina B
Job Details: 09/07/2018
REFRIGERATOR WHIRLPOOL ED5PVEXWS13 CC that the ff fluctuates in temp. Found the ff at the coldest setting. Will need a thermostat. Called SM to order part; ordrng 1 WP2198202 (thermostat 8340), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Strongsville, OH 44136
Chad P.
Job Details: 09/07/2018
WASHER WHIRLPOOL WFW92HEFC0 Found boot drain holes restricted. Removed boot and cleaned and flushed drain holes. Op test ok.
Near Garfield Heights, OH 44125
Corina B
Job Details: 09/07/2018
REFRIGERATOR FRIGIDAIRE LFHT2117LW8 The wires to the ice maker are not long enough to plug unit in. Took pic. Called SM to do research on ice maker. ; ordrng 1 241798224 (ice maker)
Near Shaker Heights, OH 44122
Dan H
Job Details: 09/07/2018
REFRIGERATOR WHIRLPOOL AFI2538AES Customer complaint that unit is not making ice, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 W10583817 (icemaker)
Near Olmsted Falls, OH 44138
Chad P.
Job Details: 09/07/2018
WASHER WHIRLPOOL WTW5590DSQ0 Installed dogs. Op test ok.
Near North Ridgeville, OH 44039
Chad P.
Job Details: 09/07/2018
WASHER WHIRLPOOL WTW5000DW1 Installed parts listed and put core on truck for return. Op test ok.
Near Cleveland, OH 44106
Chad P.
Job Details: 09/07/2018
WASHER MAYTAG MVWC555DW0 Found basket sensor shorted. Replaced. Op test ok. Cust only had 250.00 for repair. Tech said that was okay. ; used 1 W10913953 (ACTUATOR) from stock