Near Strongsville, OH 44149
David R
Job Details: 10/07/2020
REFRIGERATOR WHIRLPOOL EDNHGXRL00 "Cracked valve. Replaced. Tested, good. Left water on, Icemaker turned off. Unit good. Op test ok"
Near Willoughby, OH 44094
Jason N
Job Details: 10/07/2020
DISHWASHER MAYTAG MDB8949SAB1 "Cc unit not working, nothing happens when you press buttonsConfirms unit will not respond to button input, no leds. Checked power in to unit, good at 123v. Checked power at control, good at 123v. Unplugged UI, ran keypad check. Unplugged and plugged in u
Near Brimfield Township, OH 44240
Brian M
Job Details: 10/07/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Installed shelf OP Test Ok
Near Parma, OH 44129
Dan H
Job Details: 10/07/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Customer complaint that the unit temperature is not steady, sometimes will froze food and sometimes is good. Found service pointer inadequate temperatures. It was all in good place. Temp on freezer was 5 degrees and 38 on fresh food section. Ordering par
Near Brimfield, OH 44240
Brian M
Job Details: 10/07/2020
DISHWASHER WHIRLPOOL WDF590SAJW0 Installed hinges Leveled unit Ran test cycle OP Test Ok
Near Cleveland, OH 44128
Joe O
Job Details: 10/07/2020
WASHER WHIRLPOOL MVWC465HW2 "Cc: not agitating or spinningFound error code f0e4(high water temp/rinse cycle) f7e6(motor fault) f0e5(off balance load). Ran manual agitate and spin unit is not shifting. Found cam worn, actuator not shifting, and thermistor out of range. Needs cam, wat
Near Rocky River, OH 44116
Dan H
Job Details: 10/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit is not making a lot of ice, fresh food section temperature at 44 degrees, freezer section temperature at 21 degrees, ran ice maker diagnostics found e2(motor lost position)and e5( timed ice making), fans are running, ice ma
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 10/07/2020
WALL OVEN WHIRLPOOL RBS245PRS03 "Cc: PF error when using(no power outages)Customer stated the unit shut down and showed a pf error. She stated it happened 2 times, she stated 1 time when it happened it displayed lock on the display but the door was unlocked. and she hasn’t used it since
Near South Euclid, OH 44121
Joe O
Job Details: 10/07/2020
DISHWASHER KITCHENAID KUDE20FBBL0 "Cc: not starting, grinding at start of cycleFound error code f8e4(drain motor electrical problem). Found drain pump is not receiving proper power from control. Ohmed out drain pump. Needs control and drain pumpControl shows out of stock, office to resche
Near Aurora, OH 44202
Joe O
Job Details: 10/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Cc: not cooling(cooling off light on)Found cooling was shut off to unit. Turned cooling on, watched. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
Near Strongsville, OH 44149
David R
Job Details: 10/07/2020
WASHER GE WHRE5550K2WW "Cc unit not spinning/agitate. Found motor not running, light on motor control blinking fast rapidly. Hard master rest, motor started working again. Will need new motor. Customer paid SVC, do not order parts ; ordrng 1 WH20X10076 (washing machine drive),
Near Rocky River, OH 44116
Dan H
Job Details: 10/07/2020
REFRIGERATOR KITCHENAID KUWS246ESS2 "Customer complaint that unit stopped working, confirmed, nothing is running, unit needs new thermostat ; ordrng 1 WP4344659 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 10/07/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc: ice build up under freezer drawer, black residue on trackFound drain tube plugged up. Found grease from track on track. Advised customer it the grease formed in the frost from the tracks. Needs drain tube; ordrng 1 W11190084 (tube-drain)"
Near Lakewood, OH 44107
Dan H
Job Details: 10/07/2020
STACK W/D KENMORE 417.6172351 "Installed new lock and drain pump, op test no good , found control not sending power to drain pump , unit needs new control; ordrng 1 5304511971 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44106
Dan H
Job Details: 10/07/2020
WASHER KENMORE 110.2064299 "Customer complaint that unit is not spinning, confirmed, found clutch worn, brakes locked up; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
Near Geneva Township, OH 44041
Jeff M
Job Details: 10/07/2020
DISHWASHER FRIGIDAIRE FGID2466QF2A "Control board is failing not allowing you to make a selection needs both main control and user display; ordrng 1 5304496526 (console assembly) and 1 5304504782 (board), used 1 SHIPPING (shipping and handling) from stock"
Near Garfield Heights, OH 44105
Dan H
Job Details: 10/07/2020
REFRIGERATOR MAYTAG MFI2569VEM4 "Customer complaint that unit is not cooling, conf, nothing is running, relay on control is clicking, unit needs new control; ordrng 1 WPW10312695 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Lorain, OH 44053
Gabriel P
Job Details: 10/06/2020
WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics no error codes ran calibration and auto test pass ,also press on basket an it bounce only one time so shocks was good just found and off balance load,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/06/2020
RANGE WHIRLPOOL MGR8875WS1 Replace control then preheat to 350 pass opt test ok
Near Concord Township, OH 44060
Jason N
Job Details: 10/06/2020
FREEZER FRIGIDAIRE FPUH19D7LF1 "Installed ice maker. Ran manual harvest test, ice maker indexed properly, but no water coming in to ice maker. Valve has power, is actuating. Could not check water pressure in to unit, Customer has no access to water shutoff or connections due to the con
Near Gates Mills, OH 44040
Brian M
Job Details: 10/06/2020
DISHWASHER MAYTAG MDB4949SHW0 Im main control Ran diagnostics test OP Test Ok
Near South Euclid, OH 44121
Joe O
Job Details: 10/06/2020
RANGE WHIRLPOOL MER8700DS1 Installed element. Ran test bake. Op test ok
Near Lyndhurst, OH 44124
Brian M
Job Details: 10/06/2020
WASHER MAYTAG MVWX655DW1 Cc unit not spinning Or draining Ran diagnostics found no errors Ran auto test no issue found Ran calibration ran drain and spin OP Test Ok
Near Cleveland, OH 44122
Brian M
Job Details: 10/06/2020
DRYER AMANA LGA20AW Installed blower and attached vent OP Test Ok
Near Orange, OH 44022
Brian M
Job Details: 10/06/2020
DISHWASHER KITCHENAID KDFE104DSS0 Cc unit had plastic on heater Found a piece of plastic on heater Removed and ran auto test until heater kicked on No issue found with heater Advised to run a few empty cycles to help remove smell from previous cycle
Near Cleveland Heights, OH 44118
Joe O
Job Details: 10/06/2020
DRYER WHIRLPOOL WGD4815EW2 Installed timer. Ran test cycle. Op test ok
Near North Olmsted, OH 44070
Corey L.
Job Details: 10/06/2020
DISHWASHER MAYTAG MDBS561AWW "Customer complaint heater kit sent for install on recall order to heater, replaced heater with kit at the home, op test good, only installed heater, Bill to"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Temperature was 6 degrees in the back but unit freezer had too much food so it wasn’t getting up to temperature in the front advise customer to minimize food so it won’t block the vents
Near Edgewood, OH 44004
Jeff M
Job Details: 10/06/2020
DRYER WHIRLPOOL WED4815EW There was a dent I was pushing against the fan to pull the dent out unit tested good
Near Concord Township, OH 44060
Jason N
Job Details: 10/06/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A Installed out door panel. Ran op test. Op test good.
Near Wellington, OH 44090
David R
Job Details: 10/06/2020
WASHER MAYTAG MVWB855DC4 Replaced control and console. Ran test 51/52. Good. All components working. Op test ok
Near Eaton Estates, OH 44044
David R
Job Details: 10/06/2020
WASHER AMANA NTW4516FW3 Leaking water into unit without even using it. Replaced valve. Tested. Good. Op test ok
Near Cleveland, OH 44118
Dan H
Job Details: 10/06/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 "Customer complaint that unit is not working, no buttons on user interface are working, found loose connection to power supply, tightened, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 10/06/2020
RANGE HOOD WHIRLPOOL WVW51UC0FS1 Installed button control. Tested all functions. Op test good.
Near Elyria, OH 44035
Corey L.
Job Details: 10/06/2020
WASHER WHIRLPOOL WFC7500VW2 "Customer complaint clothes too wet at end of cycle, customer has a sheet and about 4 other mixed garments, knob set at quick wash with the unit in the off position, user guide states 2-3 lightly soiled mixed garments only using quick wash cycle, started
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/06/2020
DISHWASHER KITCHENAID KDFE104DSS5 "Replace row,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/06/2020
DOWNDRAFTVENT KITCHENAID n/a Call bj for assistance blower is out side the house this unit does not come with blower also vent goes underneath to basement and to out side the blower outside does not come with unit by senior tech bj we don’t work on this unit and blower design outside
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Found normal sound coming from fan customer believed it was to loud took panel off and found no ice sorrounding fan blade it was clear it may be a vibration from panel loose screw on panel it did sound a little better but no issue found advise customer t
Near Walton Hills, OH 44146
Brian M
Job Details: 10/06/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not drying well Ran diagnostics found no error Ran diagnostics test heater turns in just fine Advised customer on the benefits of using jet dry and left her samples OP Test Ok
Near Cleveland Heights, OH 44118
Joe O
Job Details: 10/06/2020
DRYER WHIRLPOOL WGD4815EW2 Installed timer. Ran test cycle. Op test ok
Near Brecksville, OH 44141
Brian M
Job Details: 10/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc unit not washing Found sump assembly not running but getting power Replaced using truck stock Ran auto test OP Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock
Near Columbia Township, OH 44028
Corey L.
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL KRSC703HBS00 "Customer complaint fridge lost cooling last week and had been emptied and unplugged but plugged back in Saturday and has been cooling normally since, temps were 8frz and 38 ff, fans running, unable to duplicate the problem, advised unplugging unit for at
Near Warrensville Heights, OH 44122
Dan H
Job Details: 10/06/2020
WASHER MAYTAG MVWC465HW2 "Installed new gearcase, op test good"
Near Brecksville, OH 44141
Brian M
Job Details: 10/06/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed icemaker fill tube and heater OP Test Ok
Near Broadview Heights, OH 44147
David R
Job Details: 10/06/2020
DISHWASHER KITCHENAID KDPM704KPS0 "Cc leaking from left side. Saw water leaking, leveled unit up on left side some more. Did find water inside vent assembly but after leveling did not see anymore water leaked. Unit was running about 30-40 mins before arriving. Ran about another 30 mins. N
Near Conneaut, OH 44030
Jeff M
Job Details: 10/06/2020
DRYER MAYTAG MDE18PDAYW0 Customer states the unit shuts off on its own I ran the machine for some time on high heat the unit never shut off. I was not able to duplicate the issue. Customer wanted me to change the coin operated price. Took a minute to figure it out because the ins
Near Strongsville, OH 44136
David R
Job Details: 10/06/2020
REFRIGERATOR FRIGIDAIRE FGHB2844LF7 "Replaced parts. Showed customer where rust went through and started to eat away the cabinet, took pics. Give 24 hours for unit to get back to normal temps and ice to start forming."
Near Chardon, OH 44024
Corey L.
Job Details: 10/06/2020
DRYER MAYTAG MEDX500XW0 "Customer complaint dryer squeaks badly, confirmed, found tension pulley failed, unit needs dryer repair kit; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44149
David R
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc Icemaker not working. Found Icemaker not cycling, stopped midway through. Replaced from t/s. Watched called for water, give time to drop ice. Op test ok.; used 1 WPW10300024 (ICE MAKER) from stock"
Near Strongsville, OH 44149
David R
Job Details: 10/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc had questions for cycle times, specifically soak/clean. Time says 7 hrs on display. Went through owners manual, estimated times vary from 6:45-7:30 hrs long. So the time is correct. Checked other specs of unit. Test good. Op test ok"
Near Willoughby, OH 44094
Jason N
Job Details: 10/06/2020
WASHER WHIRLPOOL WFW70HEBW0 "Cc unit not spinning and bellow wire came offFound basket very stiff to move by hand, hanging up in certain spots and scraping on tub. Advised customer it will most likely be an internal bearing or tub bracket issue. Quoted customer approx. repair cost o
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 10/06/2020
DRYER MAYTAG MED6230HW0 "Installed control board. Ran diagnostics tests, op test good."
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 10/06/2020
DISHWASHER KITCHENAID KDTE234GWH0 "Cc: adjusters broken, dispenser not openingInstalled dispenser. Adjuster lever broken. Needs adjuster housing; ordrng 1 WPW10588164 (housing) and 1 WPW10588165 (housing)"
Near Cleveland, OH 44102
Dan H
Job Details: 10/06/2020
WASHER WHIRLPOOL WTW7500GC2 "Customer complaint of f5 error, ran diagnostics found f5e3(lid will not unlock) and f8e1(long/no fill) error codes, lid locks and unlocks, unable to duplicate the problem , unit is operating as designed"
Near Geneva, OH 44041
Jeff M
Job Details: 10/06/2020
WASHER MAYTAG MHW5630HW0 the units running in the drain and spin cycle when I got there I let the cycle complete I did not hear any of normal noises I did go over with the customer proper loading procedure for a front load washer unit tested good
Near Cleveland, OH 44119
Jason N
Job Details: 10/06/2020
DRYER KENMORE 110.696228 "Cc unit will not startVerified good power in at 242v. Checked all thermals, found thermal fuse open. Replaced using truck stock. Ran op test, good heat and airflow. Checked venting at outlet, good airflow, vents clear. Op test good.; used 1 WP3392519 (TH
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/06/2020
WASHER WHIRLPOOL WFW9500TW01 The unit had a F 35 code pressure sensor failure customer had part installed new part unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock
Near Cleveland, OH 44118
Jason N
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc unit leaking at water inlet valve. Confirmed small drip from source line. Replaced water inlet valve using customer supplied pre Id part. Turned water back on, no leaks. Tested dispense operation. Op test good."
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/06/2020
DISHWASHER WHIRLPOOL WDF520PADM5 Ran diagnostics no error codes pass ran 4 cups on top shelf then ran test again pass water inside was equal on both four cups working as designed
Near Garfield Heights, OH 44105
Corey L.
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Advised class c no warranty, Customer complaint fridge not cooling since plugged in, confirmed, room temp, compressor and fans running, no frost pattern compressor is very hot, several dents on unit, CFC issue would need compressor W11209866 and drier, w
Near Highland Heights, OH 44143
Jason N
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Installed ice door assembly. Tested dispense functions, op test good."
Near Streetsboro, OH 44241
Brian M
Job Details: 10/06/2020
DRYER SAMSUNG DV50K8600EV/A3 Installed idler and belt OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 10/06/2020
WASHER MAYTAG MVWB765FW3 Installed new part unit tested good
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 10/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc: shuddering noiseCustomer states plumber came out and stated the unit needs a water valve. He also stated there is a water hammering, and to install some other water pressure device. I advised customer we do not do anything with plumbing and that woul
Near Cleveland, OH 44114
Dan H
Job Details: 10/06/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 "Installed new valve, op test good"
Near Cleveland, OH 44113
Dan H
Job Details: 10/06/2020
REFRIGERATOR JENN-AIR JFC2290REM00 "Installed new damper control, op test good"
Near Warrensville Heights, OH 44122
Dan H
Job Details: 10/06/2020
WASHER MAYTAG MVWC465HW2 "Installed new gearcase, op test good"
Near Cleveland, OH 44103
Joe O
Job Details: 10/06/2020
MICROWAVE WHIRLPOOL WMH76719CZ Installed mag and diode. Tested. Op test ok
Near Strongsville, OH 44136
Corey L.
Job Details: 10/06/2020
WALL OVEN KITCHENAID KEBS208SSS04 "Customer complaint upper oven not heating properly will stop around 354 when set to 375, confirmed, found bake element failed, unit needs hidden bake element; ordrng 1 WPW10207398 (elmnt-bake)"
Near Cleveland, OH 44106
Joe O
Job Details: 10/06/2020
WASHER AMANA NTW4516FW1 "Cc: not cyclingFound error code f5e3(lid lock fault) f5e2(lid lock fault). Ohmed out lid lock, found lid lock reading out of range. Needs lid lockCustomer does not want to repair at this time"
Near Parma, OH 44129
Joe O
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Cc: leaking water into freezer compartment, freezing food in ff compartment, thermostat adjuster not turningFound temps in ff section at 41 degrees, freezer at 8 degrees. Found water leaking into freezer section from vent. Drain tube plugged up. Cleared
Near Mantua, OH 44255
Brian M
Job Details: 10/06/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed icemaker and fan Ran test harvest OP Test Ok
Near Maple Heights, OH 44137
Corey L.
Job Details: 10/06/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer has a loud noise and won’t complete a cycle, found shifter no finding position, shifter W10913953 failed not letting cam release creating noise, quoted for shifter, moisture signs on shifter as well, customer does not want repai
Near Pierpont, OH 44082
Jeff M
Job Details: 10/06/2020
WASHER WHIRLPOOL WTW5000DW3 The cold water inlet valve has failed needs to be replaced ; ordrng 1 W11038689 (valve)
Near Strongsville, OH 44136
Corey L.
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint dispenser leaking from water still and now ice dispensers, found condensation building on outside of ice door flap, temps were 1 and 38, water connection behind ui is fully installed, ordering new frz door; ordrng 1 LW10913113 (dor-fip
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/06/2020
RANGE WHIRLPOOL KODE500ESS05 Customer complaints of loud buzzing noise after preheat waiting for noise to occur after 20 minutes it make really bad loud buzzing ordering parts double labor ; ordrng 2 W10860984 (motor-fan)s and 2 W11245567 (blower)s
Near Lakewood, OH 44107
Dan H
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that fresh food section evaporator is frosting over, confirmed, unit needs new control; ordrng 1 W10843055 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Dan H
Job Details: 10/06/2020
WASHER MAYTAG MVWB835DC3 "Customer complaint that lid is not locking, confirmed, unit needs new lid lock; ordrng 1 W10861642 (Lock)"
Near Perry Township, OH 44077
Jeff M
Job Details: 10/06/2020
RANGE MAYTAG MGR8800FZ0 The burner will light after a while I noticed the color of the spark coming from the igniter is Orange not blue needs a new burner head comes with an igniter; ordrng 1 WPW10515455 (burnr-head)
Near Cleveland, OH 44102
Dan H
Job Details: 10/06/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Took pics of door dents and scratches on floor; O-emld tckt
Near Cleveland, OH 44118
Jason N
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc unit leaking at filter and water coming from underneath unitCustomer stated it drips slowly from filter cover and water is running from behind unit underneath. Customer showed pics of water on floor behind unit. Turned water on, Inlet valve dripping,
Near Mantua Township, OH 44202
Brian M
Job Details: 10/06/2020
DISHWASHER KITCHENAID KDTM354ESS2 "Cc unit not washing Found sump getting power but just humming Needs sump assembly ; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 10/06/2020
DRYER WHIRLPOOL WED6600VW0 "Idler pulley is seized and placed also needs a belt; ordrng 1 8547174V (pulley-idr) and 1 WP8547168 (belt), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44124
Jason N
Job Details: 10/06/2020
MICROWAVE IKEA IMBS104GSS02 "Cc unit not working,has powerFound unit interface not responding normally to button input. Some buttons are not working, buttons that are working are not responding correctly. Ordering interface panel and ui control. Adding main control as well.; ordrng
Near Willoughby, OH 44094
Jeff M
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "The fresh food evaporator has a leak needs a compressor and evaporator. Customer will have this job done he wants to call whirlpool first to see if they will cover it if not he will call us tomorrow and pay for the job; ordrng 1 W10832994 (compressor) an
Near Kirtland, OH 44094
Joe O
Job Details: 10/06/2020
DRYER MAYTAG MGD5630HW1 "Cc: not heating on normal cycle after first heatRan normal cycle with a small load the customer washed, unit heated then shut down after first heat. Ran diagnostics test cycle. All functions passed. Ran normal cycle again unit not heating. Called whirlpo
Near Cleveland, OH 44135
Dan H
Job Details: 10/05/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 "Customer complaint that Im is not filling with water, found ice maker twisted and stuck in twist position, ran service test cycle, no tests are activating, reset control, now unit shuts off completely when service test is run, unit needs new control b
Near Lakewood, OH 44107
Dan H
Job Details: 10/05/2020
BEVERAGE CENTER KITCHENAID KURR204ESB00 "The side of new door glass assembly has a hole in it(see pic), reordering glass assembly ; ordrng 1 W11431159 (Door glass)"
Near Mayfield, OH 44143
Jason N
Job Details: 10/05/2020
DRYER GE DBXR463ED2WW "Cc unit making noiseCustomer states she was doing several consecutive loads large loads when on the last load the unit started to sound slow and louder. Ran op test for several minutes, unit is operating normally, no abnormal sounds. Drum bearings sound
Near Maple Heights, OH 44137
Dan H
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 41g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocki
Near Seven Hills, OH 44131
Corey L.
Job Details: 10/05/2020
WASHER MAYTAG MVWB855DC3 "Customer complaint complaint washer not working, found f6e3 error, cleared and replaced console, calibrated, op test good, took control back for return"
Near Cleveland, OH 44122
Brian M
Job Details: 10/05/2020
DRYER AMANA LGA20AW Cc unit still not heating and making noise Found blower wheel to be broken away from motor Needs blower wheel ; ordrng 1 56000 (blower wheel)
Near Kirtland, OH 44094
Joe O
Job Details: 10/05/2020
COOKTOP ELE WHIRLPOOL WCE55US0HB01 Cc: dual burner intermittently not functioningFound dual burner not heating. Infinite switch not sending power to element. Needs infinite switch; ordrng 1 W10857622 (switch-inf)
Near Avon Lake, OH 44012
Dan H
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Found dye dripping from wire harness coming out of cabinet, no dye found on any exterior joints, nitrogen charged system, no leaks found on exterior components, called whirlpool techline spoke to Austin, unit is deemed as an internal leak and is non repa
Near Madison Township, OH 44057
Jeff M
Job Details: 10/05/2020
MICROWAVE GE PVM9195SF1SS "The power relay that supplies power to the high side is stuck in the on position causing the unit to heat as soon as it’s plugged in needs a new control board; ordrng 1 WB56X20629 (microwave main contr), used 1 SHIPPING (shipping and handling) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 10/05/2020
RANGE GE JB750DJ2CC "The infinite switch has failed it is not allowing the burner to cycle needs a new infinite switch; ordrng 1 WB24X25013 (range infinite contr), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44107
Dan H
Job Details: 10/05/2020
DISHWASHER MAYTAG MDB7749AWM2 "Installed new user interface, op test good"
Near Brecksville, OH 44141
Corey L.
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint frost was on frz ceiling and ice cubes melted together once, temps were 6 frz and 39 ff, no frost seen on ceiling, gaskets and doors sealing, showed customer about opening frz from one side or the other can pul drawer off track and pre
Near Madison, OH 44057
Jeff M
Job Details: 10/05/2020
REFRIGERATOR AMANA ASD2522WRW03 Installed new part unit tested good
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint lights in ff ceiling and frz are out random noise like ticking and dispenser paddle is hard to press, confirmed led failed in frz replaced with part sent, noise is from damper motor, dispenser paddle working as designed advised to be s