Service History 48

We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Jeff M
Job Details: 06/11/2021
The lid latch is fine needs a new lid catch no eta; ordrng 1 W11457841 (Lid catch)
We serviced a
AMANA RANGE
Model AGR5330BAS
Near Cleveland, OH 44109
Jason N
Job Details: 06/11/2021
"Cc unit oven not working. Ran bake test, igniter not glowing. Checked power to igniter. Found igniter connector terminal pushed out. Reseated terminal. Reran bake test. Good ignition and flame. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Solon, OH 44139
Brian M
Job Details: 06/11/2021
Cc of squeaking Found right top hinge making noise Could not remedy with spray or grease Needs hinge Will need 2 techs to remove built in fridge door ; ordrng 1 W10691136 (hinge-door)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/11/2021
Installed panel OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Newbury Township, OH 44065
Joe O
Job Details: 06/11/2021
"Cc: not startingFound error codes f5e3(lid will not unlock) f5e1(lid is up) f6e3(communications error). Needs control, ui, and lid switchCustomer does not want to repair at this time; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console) and 1 W10810403 (lid lock assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, OH 44024
Joe O
Job Details: 06/11/2021
"Cc: leaking, shutting down mid cycleFound unit leaking from sump assembly. Needs sump kit, and sump mold.Needs the same parts as prior repair. Less then 1 year ago. Parts covered.; ordrng 1 WD19X25700 (Sump kit) and 1 WD19X25867 (Sump mold)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland, OH 44102
Corina B
Job Details: 06/11/2021
Replaced the coin interface. Optest ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319EBS2
Near Lakewood, OH 44107
Corina B
Job Details: 06/11/2021
Replaced the magnetron and diode. Heated a glass of water. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/11/2021
Replace control and fan customer want it new unit but explained him we have to follow with whirlpool for what they want us to replace
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Amherst, OH 44001
Gabriel P
Job Details: 06/11/2021
Level unit but did not hear loud sound customer was hearing we try loading it with clothes and nothing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details: 06/11/2021
Installed the new part op tested good. Thermostat
We serviced a
MAYTAG DISHWASHER
Model MDB3100AWX
Near Lorain, OH 44053
Gabriel P
Job Details: 06/11/2021
Unit was not was not pumping water but parts was discontinued
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details: 06/11/2021
"Replaced deli control, deli harness, icemaker and icemaker fan. Steamed all ice off from under FF evap. Tested, good, set unit back to set temps. Good. Give unit time to cool back to normal temps and start making ice."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Seven Hills, OH 44131
Dan H
Job Details: 06/11/2021
"Installed new drawers, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Parma, OH 44134
Dan H
Job Details: 06/11/2021
"Customer complaint that cooktop is bubbling, cooktop has grease baked on to surface(see pics), unit is operating as designed"
We serviced a
GE DISHWASHER
Model GDWF160R10SS
Near Painesville, OH 44077
Joe O
Job Details: 06/11/2021
"Cc: leaking underneathFound unit leaking from solenoid on water valve. Needs water valve. ; ordrng 1 WD15X10014 (water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.76239401
Near Lorain, OH 44053
Gabriel P
Job Details: 06/11/2021
"Found temp on freezer at 16 degrees on the high setting also it has good frost pattern will need operating thermostat control ,but is no longer available"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF995FIFZ00
Near Olmsted Falls, OH 44138
David R
Job Details: 06/11/2021
"Cc FF not cooling. Found ice freezing up on evap. Followed SP. unit needs updated control, evap kit, and both ice makers. Gave estimate to customer. Customer paid SVC only. Do not order parts ***schedule as 3 count ; ordrng 1 W11389713 (Control) and 1 W10889841 (Fan, evap kit) and 1 W10898228 (Icemaker, door) and 1 W10898289 (FZ icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Rocky River, OH 44116
Corina B
Job Details: 06/11/2021
"CC that the dishes are coming out wet. Checked the heating element and fuse, good. Ran diag 120 volts to the heater. Heater turns on. Advised cust to use Sani rinse, extended heat and high temp to have better drying. Optest ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL04
Near Rocky River, OH 44116
Corina B
Job Details: 06/11/2021
"CC that there is water leaking. Confirmed. Found it leaking at the supply line. Will need a new valve and cover.; ordrng 1 WPW10445062 (Valve) and 1 WP2188755 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Mentor, OH 44060
Jeff M
Job Details: 06/11/2021
The drain was frozen I clean the drain cleaned the drain hose everything tested good. Customer paid in full he wrote one check and I applied it to the previous service call for the dryer
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Cleveland, OH 44109
Jason N
Job Details: 06/11/2021
Cc unit control panel gets hot Customer showed popCustomer stated control panel got hot when using oven. Ran bake test to 350 degrees. Tempted control console after preheat. Console reading peak temp of 143 degrees near vent opening. Advised customer this is normal due to oven vents. Unit is working as designed.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Jeff M
Job Details: 06/11/2021
Installed the new part op tested good. Door switch
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Seven Hills, OH 44131
Dan H
Job Details: 06/11/2021
"Installed new motor and blower wheel, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Painesville, OH 44077
Joe O
Job Details: 06/11/2021
Installed led module. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKBT05
Near Willoughby Hills, OH 44092
Dan H
Job Details: 06/11/2021
"Customer complaint that unit is not making ice, cycled ice maker, ice maker did not cycle, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 2198597 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Madison, OH 44057
Joe O
Job Details: 06/11/2021
Cc: noise while runningCould not duplicate noise. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGE755C0BS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/11/2021
Cc unit caught on fire Found unit outside Doors are locked and can not unlock Power cord is burnt Seems to be a faulty power cord Took pics
We serviced a
GE WASHER
Model GFWN1100L2WW
Near Madison, OH 44057
Joe O
Job Details: 06/11/2021
"Cc: leaking from frontFound unit leaking from bellow. Needs bellow; ordrng 1 WH08X10049 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Aurora, OH 44202
Brian M
Job Details: 06/11/2021
"Cc no ice Found unit to have e5 error thermistor Ran manual harvest and water test on ice maker Passed Needs ice maker ; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Garrettsville, OH 44231
Brian M
Job Details: 06/11/2021
Cc unit leaking wont stop dripping in tub Found cold valve not closing properly Replaced valve using truck stock Ran auto test and Calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Sheffield, OH 44054
Gabriel P
Job Details: 06/11/2021
"Replace control hv order,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/11/2021
"Found freezer evaporator no frost pattern and compressor is overheating is at 10.4 amps too high giving estimate on compressor and evaporator and filter customer will not repair ; ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor) and 1 WPW10143759 (Filter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/11/2021
"Unit working as design explained unit do not fill all the way to the top any more cannot compare them like the old fashion ,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Middleburg Heights, OH 44130
David R
Job Details: 06/11/2021
"Cc that some of her rugs are getting torn, all other clothes are fine. Explained that they might be getting caught up and tearing. Took a cloth, no spots that indicate any sign up ripping/sharp. Adjusted front feet up, to have things lean to the back a little. Unit test good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near North Olmsted, OH 44070
David R
Job Details: 06/11/2021
"Cc unit making real loud screeching noise. Confirmed. Sounds like something is binding up, checked, nothing. Service pointer W11520474, explains if could be a relay on control. Ordering control, replace first. Also ordering gear case components as well just in case needed. ; ordrng 1 W11543997 (Control) and 1 W11423758 (Gearscase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Amherst, OH 44001
David R
Job Details: 06/11/2021
"Leak is coming from back of unit. Found water valve in back of unit cracked and had a leak. Took pics. Replaced water valve , had an extra one on the truck. ; saved tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB
Near Rocky River, OH 44116
Corina B
Job Details: 06/11/2021
"CC that the ice maker is leaking. Confirmed. The ice maker is cracked. Will need a new ice maker. Office will reschedule. ; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cleveland, OH 44130
Corina B
Job Details: 06/11/2021
Replaced the ui. Brought the core back for return. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Willoughby, OH 44094
Jeff M
Job Details: 06/11/2021
Installed the new part op tested good. Control and dispenser
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Mentor, OH 44060
Jeff M
Job Details: 06/11/2021
Installed the new part op tested good. Door and ring
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Painesville, OH 44077
Dan H
Job Details: 06/11/2021
"Customer complaint Of loud noise, noise is air damper, damper is very quiet today, customer does not want us to replace air damper at this time, if call comes back send an air damper"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Brook Park, OH 44142
Corina B
Job Details: 06/11/2021
Replaced the gearcase. Ran a calibration. Started a rinse and spin cycle with towels. Found the water lines are reserved. Advised cust to use 1 to 2 tablespoons of he detergent and fabric softener. Optest ok.
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Avon, OH 44011
Gabriel P
Job Details: 06/11/2021
"Check fuse is good check other things checked voltage and is good found loose connection,correct issue opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Elyria, OH 44035
Gabriel P
Job Details: 06/11/2021
"Steam gasket and it seal also add it Vaseline,opt test ok,working as design"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Warrensville Heights, OH 44128
Jason N
Job Details: 06/11/2021
Cc unit door oven glass came offConfirmed outer glass panel separated from frame. Replaced outer glass using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ00
Near Pepper Pike, OH 44124
Jason N
Job Details: 06/11/2021
Cc unit center mullion cracked.Confirmed mullion cracked. Replaced mullion rail using customer supplied pre Id. Mullion operation good. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS00
Near Beachwood, OH 44122
Jason N
Job Details: 06/11/2021
"Cc unit leaking Found ff evaporator iced over, leaking into ff section. Cleared ice and water, steamed out evaporator drain. Found small bits of Styrofoam in drain tray. Good flow through drain hole. Op test good."
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Huntsburg, OH 44046
Brian M
Job Details: 06/11/2021
"Installed fan found motor getting 12v dc constant power but still not running Variable speed voltage is not there Needs control ; ordrng 1 WR55X23924 (board asm main contr), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Jeff M
Job Details: 06/11/2021
Installed the new part op tested good. Control
We serviced a
WHIRLPOOL STACK W/D
Model WFC8090GX0
Near Madison, OH 44057
Jeff M
Job Details: 06/11/2021
Installed the new part op tested good. Door
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Elyria, OH 44035
David R
Job Details: 06/11/2021
"Cc unit not working, not having power, black display. Tested power incoming, 120vAC. Could not find tech sheet. Called GE tech line. Stayed that control board is solid Green, lost of communication in control, can unplug door harness and see if it will go back to working but might eventually need controls if not working or happens again. Unplugged door harness. Ui working and taking commands now. Giving estimate for controls just in case happens again. Customer only to pay SVC today ; ordrng 1 WD21X24900 (Main control) and 1 WD21X23462 (Ui kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ARB220RCW
Near Wellington, OH 44090
David R
Job Details: 06/11/2021
"Cc unit is not cooling, both sections read 70* put watt meter on. Tested compressor. Running 880 watts, cuts down to 15 watts. Tested start device, good. Swapped out with new one, to also test. Locked up compressor. Sealed system job. Customer paid SVC only. Do not order parts***3 hour job ; ordrng 1 W10160407 (Compressor) and 2 Wpw10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Wellington, OH 44090
David R
Job Details: 06/11/2021
"Customer never got part. Might have got delivered to next door neighbor but they they didnt answer their phone. Ordering another, reschedule ; ordrng 1 W11087376 (Wash motor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44111
Corina B
Job Details: 06/11/2021
"CC that the clothes are still wet at the end of a cycle. Cust had a quick wash started when arriving. F7e1 Tachometer missing or wrong signal. Replaced the shifter from t/s. Started a spin cycle with the clothes. Clothes came out damp. Optest ng. Sense done and the lid lock flash. Will need a main control. Office to reschedule . ; ordrng 1 W11519742 (Control), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/11/2021
"Replaced the ice maker, led lights and main control. Cycled the ice maker. Brought the core back for return. Optest ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW1
Near Cleveland, OH 44135
Corina B
Job Details: 06/10/2021
Replaced the control and drain pump. Brought core back for return. Ran a calibration. Started a rinse and spin. Optest ok.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFH
Near Cleveland, OH 44111
Corina B
Job Details: 06/10/2021
CC that the oven does not heat but the broil does. Confirmed. Tested the igniter 2.59 amps. Will need a new igniter replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Richmond Heights, OH 44143
Jason N
Job Details: 06/10/2021
"Cc unit not turning on Checked power in to unit , good at 242 L to L and 124v L to N. Ran dryer test, motor humming. Able to tumble when turning drum by hand. Unit needs drive motor. ; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near Brook Park, OH 44142
Corina B
Job Details: 06/10/2021
"CC that the unit does not go past the rinse cycle. Confirmed. Ran diag F7E1 BASKET SPEED FAULT.. found the gear case is leaking oil. Will need a gearcase, cam, shifter, motor, capacitor ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10890624 (Motor), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Sheffield Lake, OH 44054
Marie V
Job Details: 06/10/2021
"Cc that the unit shakes a lot . Ran diag found error code F0E5 off balance load , deleted error code. Ran auto test ,pass . Ran calibration, explain cust that unit only need1-2 tablespoons of detergent and 6-7 bath towels equals a full load. Advice cust that if the unit goes off balance it will try to rearrange clothes but if it fails to do so it will shut down at that point you have to run drain and spin. Unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Perry, OH 44081
Jeff M
Job Details: 06/10/2021
It appeared that the icemaker was in the off position. I turned it on ran a manual cycle everything tested good. This style icemaker its possible when the bin was full and the auger motor was running that it actually couldve turned the switch off for the icemaker is located at the bottom of the icemaker exposed
We serviced a
WHIRLPOOL WASHER
Model WTW5000 DW3
Near Perry, OH 44081
Jeff M
Job Details: 06/10/2021
The unit had a low fill not long fill code. I cleared the code re-calibrate the machine unit tested good I was not able to duplicate issue
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Chardon, OH 44024
Joe O
Job Details: 06/10/2021
"Cc: locked, drain pump runningFound no stored error codes. Found air trap clear. Found no siphon break in drain line. Advised customer of potential siphon issues. Ran normal cycle, unit filled to minimum level. Found bellow ripped, leaking from bellow. Ran drain and spin low flow from drain pump. Need drain pump, and bellow. Customer does not want to repair at this time ; ordrng 1 WPW10605427 (pump-water) and 1 W11106747 (bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Chesterland, OH 44026
Joe O
Job Details: 06/10/2021
Cc: screeching noiseFound belt slipping on pulley. Needs belt.; ordrng 1 W11239857 (belt)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Highland Heights, OH 44143
Jason N
Job Details: 06/10/2021
"Cc unit not shutting down, keeps heating. Customer stated unit not stop running, have to open door to stop unit. Checked all thermals, found heater element shorted to case. Replaced using truck stock. Ran quick heat cycle, heater cycling properly, shut off on cool down. Unit stopped when timer reached off. Op test good. ; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ1
Near Avon Lake, OH 44012
Marie V
Job Details: 06/10/2021
"Cc that the u it will fill but will not wash. Started a rinse and spin to test , it agitate for a sec and that stopped, ran diag got error code error F5E1 lid switch fault F7E5 shifter fault . Ran manual test to test lid lock. Pass replaced shifter from T/S and ran calibration, then started a normal cycle. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Madison, OH 44057
Jeff M
Job Details: 06/10/2021
Installed the new part op tested good. The adjuster kit for my truck stock; used 1 W10712394 (Adjusters) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Brook Park, OH 44142
Corina B
Job Details: 06/10/2021
Cust stated the ice maker has been working. Does not want us to replace the ice maker. Optest ok
We serviced a
MAYTAG DISHWASHER
Model WDF520PADM7
Near Gates Mills, OH 44040
Joe O
Job Details: 06/10/2021
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Avon, OH 44011
Marie V
Job Details: 06/10/2021
"Cc that the unit is making a loud noise and that is not drying. Ask cust it is not drying or taking too long cust said that it takes about 2 hours to dry. Found vent full of lint explain cust that it need to be cleared out on every load and also the vent outside will need to be cleared out is on a second floor. Noise is coming from blower wheel, removed and found a peanut butter lid on it. Removed, tested unit have another noise this time comes from inside drum, check and found a screw between felt seal and drum. Removed tested. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5600XW3
Near Strongsville, OH 44136
Dan H
Job Details: 06/10/2021
"Customer complaint that unit is not spinning, basket is locked up, ran diagnostics found f7e7(motor unable to reach target rpm), f7e1(basket speed fault ), and f0e2(oversuds) error codes, gear oil all over under unit, unit needs new gearcase, customer does not want repair ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Montville, OH 44064
Jeff M
Job Details: 06/10/2021
The wash plate and shaft are worn down est only ; ordrng 1 W11455453 (Gear case) and 1 W10752283 (Wash plate) and 1 S
We serviced a
SAMSUNG DRYER
Model DV45K6200EZ/A3
Near Parma, OH 44129
Corina B
Job Details: 06/10/2021
"Cc that dryer is turning off and turning back on by itself and loud noise when running. Checked the outside vent for airflow, good. Support rollers are worn. Turned dryer on several times, would not start back up. Could not duplicate the problem. But needs the support rollers and idler pulley ; ordrng 4 DC97-16782A (Roller)s and 1 DC93-00634A (Idler pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Bay Village, OH 44140
Corina B
Job Details: 06/10/2021
"Replaced the control, evap fan and harness. Brought the core back for return. Steamed out the evap. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHB00
Near Avon, OH 44011
Marie V
Job Details: 06/10/2021
"Cc that the unit has frost on the freezer. When arrived unit was clear of frost, liner on unit is good as well including gasket, advice cust to always make sure door is close. Took pics. Op test ok"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBC276KBL0
Near Gates Mills, OH 44040
Joe O
Job Details: 06/10/2021
Cc: not heating properlyRan test bake. Found average temp for unit at 352 degrees. Unit functioning as designed. Op test ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland Heights, OH 44112
Jason N
Job Details: 06/10/2021
"Cc unit smells like gas when using ovenRan bake test, found igniter glowing but weak, would not ignite. Unit needs bake igniter. Replaced using truck stock. Reran bake test. Good ignition and flame. No gas smell from unit. Op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near East Cleveland, OH 44112
Jason N
Job Details: 06/10/2021
"Cc unit not drying clothes.Ran dryer test, no heat. Checked power in to unit good at 233v. Checked all thermals, found hi limit open. Replaced using truck stock. Ran dryer op test, good heat. Could not check airflow, venting runs to roof. Advised customer to have venting inspected. Unit op test good. ; used 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Brimfield Township, OH 44266
Brian M
Job Details: 06/10/2021
Cc drawer will not go in straight Found shelf bracket not installed properly Removed all shelves and repositioned left track OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Strongsville, OH 44136
David R
Job Details: 06/10/2021
"Customer questions about unit heating and moisture in tube. Went through diagnostics. No error codes. Explained the extended dry option to enhance the drying. Can also leave door open to help air dry. Element came on at end. No vent on unit. Showed customer, dumped water on it. Good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, OH 44147
David R
Job Details: 06/10/2021
"Replaced main control. Unit still not working, called tech line. Went through all components and voltage checks. Condenser fan motor is dropping ohms. Could be shorting control. Tech line said replace UI, main control and condenser fan motor all at once. Ordering ; ordrng 1 W11405309 (Ui) and 1 W11224256 (Control) and 1 W11127829 (Condenser fan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
Dan H
Job Details: 06/10/2021
"Customer complaint that unit is not draining, started normal wash cycle, unit filled and began washing, canceled, unit drained completely, repeated several times with same results, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Rocky River, OH 44116
Corina B
Job Details: 06/10/2021
CC that there is a vibration. Confirmed. When the compressor turns on the condenser is vibrating. Adjusted the condenser. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/10/2021
"Cc that the unit leaks at rinse cycle. Ran diag and filled unit all the way to the top and ran agitation while looking for a leak. No leaks, ran to test no leaks. Check unit underneath no leaks, ask cust to see video it only shows front of washer machine and water coming out cant see where is coming from. Started a normal cycle. No leaks. Called BJ and explain he said if we cant duplicate issue theres nothing we can do. Do not charge SC. Also found drain hose not secure advice cust to correct issue, cant drill a hole on sink to adjust."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44120
Jason N
Job Details: 06/10/2021
"Cc unit coding f0e9Found unit leaning on pallet on basement floor. Could not adjust unit level using leveling feet. Pallet rocks back and forth, floor very uneven. This will cause balance issue with loads. Called wp techline to document, sterling, this is an installation issue, customer must correct for unit to work correctly"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRK22ILWH13
Near Euclid, OH 44123
Joe O
Job Details: 06/10/2021
"Cc: water line broke at dispenser; ordrng 1 8201537 (fitting), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 06/10/2021
Water solenoid is closing pulley needs a new water solenoid; ordrng 1 WH13X10053 (Water valve) and 1 S
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jeff M
Job Details: 06/10/2021
Customer explained me that he was able to remove the string. I asked him if he wanted me to send the part back he said no he will do it
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Parma Heights, OH 44130
David R
Job Details: 06/10/2021
Tabs will not stick on because the outer door panel tabs end are broke. That door is NLA. Sending over to office for review of notes ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Strongsville, OH 44149
David R
Job Details: 06/10/2021
Replaced the gear case and cam. Tested and went through diagnostics. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Hiram, OH 44234
Brian M
Job Details: 06/10/2021
Cc no cool Found Uv dye coming from factory connection condenser line to cavity Recovered refrigerant Replaced using lokring fittings Ran 28 inch vac for 20 min watched for 15 no change Recharged with 5.5 oz r134a Pressure sitting at 5 on low side normal frost pattern OP Test Ok ; used 2 W10896689 (5/4) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Aurora, OH 44202
Brian M
Job Details: 06/10/2021
Cc unit not washing properly Installed sump assembly Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brecksville, OH 44141
Brian M
Job Details: 06/10/2021
Removed excessive ice build up from inside freezer Removed and installed rails and ice maker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Seven Hills, OH 44131
Dan H
Job Details: 06/10/2021
"Customer complaint that unit is leaking water, found fresh food section evaporator drain tube clogged, cleared, op test good"
We serviced a
KITCHENAID DISHWASHER
Model GU1500XTLQ2
Near Euclid, OH 44123
Joe O
Job Details: 06/10/2021
"Cc: not washing top rackRan test cycle. Found low pressure from sump. Needs sump assembly. Customer does not want to repair at this time; ordrng 1 W10782773 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakewood, OH 44107
Corina B
Job Details: 06/10/2021
CC that food is freezing in the ff section. Temp set at 40* ff 40-45* snack bin not inline with the crisper drawers.the snack drawer has to be in sync with the crisper drawer to keep the proper air flow around the refrigerator.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 06/10/2021
"Replaced gasket. Tested, good. Let customer know to make sure to push in straight or the rack can grab and pull the gasket."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/10/2021
Cc: leaking from gasketFound bellow ripped. Needs bellowBellow out of stock. Office to reschedule; ordrng 1 W11314648 (bellow)
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Bedford, OH 44146
Brian M
Job Details: 06/10/2021
Cc unit not heating Found vent to be about 20 feet long and no air passing throughUnit heating properly with vent disconnect Advised on vent cleaning or vent replacement