Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWH00 Cc: rattle noiseFound noise is coming from damper. Advised customer this is normal operation. Op test ok

Near Meadowview Dr, Wickliffe, OH 44092
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint of frost build up in freezer section , found freezer section door gasket not sealing, used heat and petroleum jelly to adjust, door is sealing now, op test good"

Near Chatham Dr, Seven Hills, OH 44131
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit not advancing cyclesRan diagnostics found codes f8e1 for valve failure, f0e2 for oversuds, f0e5 for offbalance. Ran auto test, cold water in very low psi, only a trickle. Checked psi at source valve, same low water pressure. Advised customer she will need a plumber to investigate why water pressure is low to the unit."

Near Hopkins Rd, Mentor, OH 44060
Corina B.

Corina B.

MICROWAVE KITCHENAID KOCE507ESS00 Microwave is part of the oven

Near Valley Forge Dr, Fairview Park, OH 44126
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc: ice maker froze up under bin, frost build up in freezerFound ice maker chute seal not seated allowing warm air into ice bin. Ice bin frosted in place. Cycled ice maker. Found water leaking from ice maker. Needs ice maker. Installed ice maker. Cycled ice maker. Op test ok; used 1 W10882923 (ICE MAKER ASSY10359) from stock"

Near Natona Rd, Euclid, OH 44117
Dan H.

Dan H.

SXS REFRIGERATOR WHIRLPOOL ED2VHEXVQ01 "Wrong condenser fan motor was ordered, ordering the correct motor ; ordrng 1 W10124096 (Con fan)"

Near Stilmore Rd, South Euclid, OH 44121
Brian M.

Brian M.

FREEZER MAYTAG MBF1958XES1 Cleared ice from bottom of freezer Replaced drain tube and cleared drain tube port OP Test Ok

Near Nautilus Trail, Aurora, OH 44202
Brian M.

Brian M.

DISHWASHER FRIGIDAIRE LGID2475QF Cc unit not working Found power turned off to unit Had customer turn it back on Ran several test cycles could not duplicate a non working issue Advised to watch OP Test Ok

Near Som Center Rd, Solon, OH 44139
Joe O.

Joe O.

DRYER GE GFDS140ED1WW "Cc: not workingFound belt snapped. Pulleys and bearings checked good. Needs belt; ordrng 1 WE12M29 (BELT3968), used 1 SHIPPING (shipping and handling) from stock"

Near Kinsman Rd, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR AMANA ASI2175GRS04 Cc water was t dispensing then it started to work Ran a few glasses of water found no issue with dispensing Advised customer on door switch and temps that sometimes unit may get to cold and water will freezer in reservoir OP Test Ok

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Joe O.

Joe O.

WASHER MAYTAG MVWC360AW0 "Cc: not cleaning properlyFound error code f7e6(motor fault). Ran auto test, found unit is not shifting. Ran manual test. Unit is not shifting. Checked under unit found gearcase leaking oil. Needs gear case, cam, belt and actuatorCustomer does not want to repair at this time"

Near Eddy Rd, Cleveland, OH 44108
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDFE104HPS0 "Customer complaint that unit is not dispensing soap, dispenser is working, unit is not filling with water, found supply valve, off, turned on, unit is operating as designed"

Near Auburn Ave, Cleveland, OH 44113
Jason N.

Jason N.

WASHER MAYTAG MVWB855DC3 "Cc unit not operatingCustomer stated unit will not power on. Plugged in, able to get into diagnostics, found code f6e2 for ui cannot hear acu. Unit needs console and main control.; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"

Near Bridlehurst Trail, Kirtland, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling.Found no airflow to ff compartment. Ff section almost room temperature. Ice/frost buildup in freezer around evap fan, fan blade stuck. Cleared ice/frost buildup, fan started up. Freezer door not pulling in like normal, will leave gap if not pushed in manually. Cleaned up slide rails, lubed with food grade silicone. Door slides catching and pulling door in correctly now. Advised customer to allow up to 24 hrs for both compartments to return to desired temps."

Near Renwood Ave, Euclid, OH 44119
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE104ESS Cc unit won’t drain Found glass in drain pump Damaged pump blade Replaced drain pump using truck stock Ran several fill and drains Raised drain tube in cabinet to prevent backflow OP Test Ok Paid both tickets on one check ; used 1 WPW10348269 (PUMP-DRAIN) from stock

Near Wilton Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Cc of smell, condensation build up. Found FF door gasket had gaps in in. Corrected. Found drain under evap clogged a little, removed ice, so water will not drip down to FF section. Good. Op test ok"

Near Ethel Dr, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice door not openingCustomer stated the ice door would not open. Customer attempted to show issue. Could not duplicate issue. Unit functioning as designed. Advised customer motor could be overheating. Quoted for ice door motor and ice door. Unit functioning as designed. Op test ok

Near Riverview Ct, Bentleyville, OH 44022
Brian M.

Brian M.

RANGE KITCHENAID KSGG700ESS1 Cc unit giving error code Confirmed error Replaced Control board Ran test bake to 350OP Test Ok

Near Morning Star Dr, Roaming Shores, OH 44084
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFC42FTS05 "Customer complaint that freezer section door is too hard to open, freezer section door opened right up, opened and closed several times, unit is operating as designed"

Near Three Village Dr, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Installed new ice maker , op test good"

Near Queens Park Ave, Mayfield Heights, OH 44124
Corina B.

Corina B.

REFRIGERATOR JENN-AIR JFC2290VEM8 Replaced the drain tube. Steamed out the drain hole. Optest ok

Near Redwood Blvd, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 Replaced the valve. Checked the hot and cold. Optest ok

Near Parkview Dr, Seven Hills, OH 44131
David R.

David R.

FREEZER WHIRLPOOL WZF34X20DW01 Replaced parts. Tested. Good. Op test ok

Near Slife Rd, Grafton, OH 44044
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF320PADW2 CC that the unit is not working properly. Ran diag no codes. Ran a calibration. Found the filter dirty. Clean the filter. Advice cust to use white vinegar to do a clean cycle and clean the filter every 6-8 weeks. To run the hot water in the sink before starting the dishwasher . Optest ok.; used 1 Senior discount from stock

Near Whittlesay Ln, Rocky River, OH 44116
Jason N.

Jason N.

WASHER KENMORE 110.9258222 Installed lid switch. Ran wash test then spin drain. Op test good.

Near Colonial Dr, Mentor, OH 44060
Jason N.

Jason N.

DRYER SAMSUNG DV42H5200EPA3 "Cc unit not dryingRan op test, no heat. Checked thermals, found heater element open. Unit needs heater element. Customer not repairing at this time, estimate only."

Near Weatherby Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

WALL OVEN KITCHENAID KOCE500ESS09 Preaheat oven on convection is good advice customer to wait 10 minutes so heat can circulate also switch on me are bad ordering ; ordrng 1 W11449277 (SWITCH )

Near Capri Ln, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Cc unit still leakingCustomer snapped photos of leak, states it’s sporadic but when it does leak, it’s a large puddle. Checked ff and freezer drains, both clear, poured water down both, exits into drain pan. Ran water valve test using both ice makers, no leaks present. Ran water dispense test, no leaks present. Poured water into drain tray under unit, not leaking at this time. Seen some water under drain pan on back cabinet cross member. Unsure if I spilled or it’s slowly leaking out. Talked to BJ, based on sporadic nature of leak timing, logically sounds like a leak around defrost time. Suggested to customer to replace drain tray to start. Will need second tech to help with unit, as tray is mounted under cabinet. ; ordrng 1 W11225840 (tray-evap5845) and 2 WPW10141622 (leveling leg446)s, used 1 SHIPPING (shipping and handling) from stock"

Near Woodbury Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GS6NBEXRL00 "Customer complaint fridge losing cool and ice door flap broke so a towels has been placed and ice accumulated under ice bin, temps were 60 in ff and -5 in frz, found cold air return blocked with solid ice from moisture accumulation resulting from ice door allowing warm air in unit, gaskets are sealing well, cleared ice in cold air return, unit needs ice dispenser parts to repair; ordrng 1 WP2305202 (bracket) and 1 WP2305242 (connector ) and 1 WP2305258 (door-chute) and 1 WPW10184813 (motor ICE DR)"

Near Long Boat Cir, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint dw leaking from somewhere and could be running down fill line in cabinet, confirmed water in cabinet under sink, found drain hose connected to rubber extension using a copper fitting, leaking at connection, quoted for labor and svc to replace rubber hose with a piece of extra dw drain hose on truck surplus, ok replaced using customers clamps, op test good"

Near Orme Rd, Garfield Heights, OH 44125
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint washer not advancing gets stuck until manually advanced on different load sizes, found rain laying on floor to floor drain on an extension, ran diagnostics found long fill no fill error, cleared, unit is next to home drain pipe and cannot be closer to sink hose is not long enough to hang plastic bracket, found stiff rubber elbow in customer sink from an old washer with nylon still attached, removed nylon installed drain hose to elbow and used extra clamp in bag to fasten, hung on sink, unit not level is on shims, removed shims and leveled unit, calibrated, op test good"

Near Rockside Rd, Seven Hills, OH 44131
Brian M.

Brian M.

FREEZER KITCHENAID WRV986FDEM Cc of noise and temps don’t seem right Found temps in freezer at 3 and fridge at 37Freezer was set at 1 advised on dropping temps Noise was from track bar popped off and was banging around behind freezer drawer Fixed bar OP Test Ok

Near Overton Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

COOKTOP ELE WHIRLPOOL WCG55US6HS00 Call tech line spoke jk we did live chat and he believes is not rust cause i can’t feel it with my fingers he thinks that it is a spill from cooking and customer is not properly cleaning it he also said stainless you have to constantly be cleaning it gave customer file number he will call whirlpool also took pictures of brown spot

Near McIntosh Place, Avon, OH 44011
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint pauses when trying to wash and lid lock doesn’t come on then when lid is lifted and shut it fills again, ran diagnostics no errors, ran calibration, passed, started quick wash cycle, unit filled and advanced to wash, unit is operating as designed, referred to quick start guide for tips and theory of operation"

Near N Linden Ln, Parma, OH 44130
David R.

David R.

DISHWASHER MAYTAG MDB8949SBW3 Replaced part. Good. Tested. Taking correct commands. Op test ok

Near Olympus Ct, Strongsville, OH 44149
David R.

David R.

DRYER WHIRLPOOL WED6620HC0 "Cc of long dry times. Checked vent outside to make sure customers cleared nest, good airflow. No error codes. Unit is getting 240vAC. Took off vent from back of dryer, heat is cycling on and off, temp reads good. Let timed dry and bulky sheets cycle on and off for 10 mins. Tried test kit they send customers, good, found lint trap with lint, cleared. Went over loading and sensor with customer. If something feel dry and is hitting the sensor bars, time can be deducted and shorten the length of a cycle. A large comforter or small load can do this. If dryer spots are hitting sensor or if load in general not hitting sensor, time will deduct. Let customer know about dryness leveled being raised. Also if needed to check owners manual for correct cycles to use for clothing articles. Also to check for eco boost and wrinkle shield with steam options. Everything else checks good. Op test ok"

Near W Cross Creek Trail, Brecksville, OH 44141
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG320M0BW2 Installed new part no effect. Some of the igniters are cracked; ordrng 1 WPW10515459 (igntr-surf)

Near Mill St, Conneaut, OH 44030
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507HPS01 Cc of scratch on liner Found repair not to be the best option Cleaned scratch for customer but stated that the epoxy will not be as smooth and possibly be discolored Customer opted out on that repair

Near Dogwood Cir, Beachwood, OH 44122
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc unit filter light comes on. Asked when the last time she replaced it, customer said about 5-6 months ago is when the filter was replaced. Per owners manual there is an “order” display and a “replace” display for filter. Looked into diagnostics. Everything checked good. Unplugged unit to reset it, then also today I reset the water filter option so we can track it from today’s date. Unit test good. Customer to watch, if comes on again. Op test ok."

Near Scottsdale Dr, Broadview Heights, OH 44147
Brian M.

Brian M.

WASHER FRIGIDAIRE LAFW3511KB0 Cc unit not filling properly Found unit to fill normally Checked tech sheet it’s specs are for 4.5 inches of water in tub Unit is filling to about 5 inches According to tech sheet unit is operating properly

Near Rockside Rd, Bedford, OH 44146
David R.

David R.

REFRIGERATOR KENMORE 253.648144 "Cc water leaking from FZ section down into FF. Drain hose was clogged up right with. Took off evap cover. Found a long crack in cabinet itself, rusted out. When it goes into defrost, the water travels along the crack and goes in the FF section. Cannot repair. Let landlord know."

Near Scenicview Dr, Broadview Heights, OH 44147
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Cc unit not cooling Found evap wall completely frosted over Cleared enough ice to get to bi metal found bi metal stuck open Needs bi metal wire kit ; ordrng 1 W10861655 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

Near Robertdale Rd, Bedford, OH 44146
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHS2322MWD "Cc: not cooling ff section, frost build up in freezerFound temps in freezer at 0 degrees, and ff at 59 degrees. Found return vent completely frosted over. Found drain plugged up. Needs drain cleared and vent. Cleared ice and frost build up. Advised customer to allow 24 hrs for temps to adjust. Op test ok"

Near Kirtstone Terrace, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Cleared frost, Installed new evaporator fan control and thermistor, op test good"

Near E 113th St, Cleveland, OH 44104
Joe O.

Joe O.

DRYER MAYTAG MED5630HC0 Cc: not powering onFound unit only receiving 120v. Advised customer he needs an electrician.

Near Broadmoor Rd, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER FRIGIDAIRE FBD2400KB6B "Cc center water arm not workingFound lower spray arm separated from drive plate. Checked arm over, not broken, came unclipped. Snapped back into place, checked to ensure it’s secure. Ran wash test, spray arm working normally. Unit op test good."

Near Talford Ave, Cleveland, OH 44128
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint frz not cooling well and ice not being made, Confirmed No ice and temps were 27 in frz 39 ff and 35 in ice box, ice box fan is on, found broken wire in harness W11170612 to deli drawer, gave quote for replacement and offered unplugging deli board control to eliminate harness and correct cooling issue, ok unplug; used 1 SHIPPING (shipping and handling) from stock"

Near Fairwinds Dr, Strongsville, OH 44136
Corey L.

Corey L.

MICROWAVE WHIRLPOOL KOCE500ESS09 "So parts were ordered for oven based on trying to depress right switch arm on mw and it was stiff not engaging switches, since have seen a few of these units elsewhere and they are all this way so wpl tl was called, spoke with Joel, found there is a control arm that releases right switch once door is closed so far, unit is designed to have to push on door after shutting to make door fully hit all switches, unit is operating as designed using same"

Near Woodlawn Ct, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR GE TBX14SMDRWH Cc: leaking water into fridgeFound drain tube plugged up. Steamed out drain tube. Op test ok

Near Ranchland Dr, Mayfield Heights, OH 44124
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDZ0 "Cc: not cleaning dishes properly, soap dispenser not always openingFound no stored error codes. Ran diagnostics test cycle. Found cold water at the beginning of cycle. Advised customer to run hot water at sink prior to starting unit. Found both spray arms are functioning. Unit has good pressure. Found excessive suds in test cycle. Dispenser not opening. Found error code f6e4(float switch open) tested float switch. Found float switch is functioning. Needs dispenserCustomer does not want to repair at this time"

Near Monticello Blvd, Cleveland Heights, OH 44121
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc freezer frosting. Found food blocking door from closing. Clean out all ice, steamed gasket. Let customer know that food was blocking door. Let gasket conform, 30 mins. Let customer know to not over pack freezer. Good. Op test ok"

Near Bristol Ct, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Replaced part. Tested. Good. Op test ok

Near Parma Park Blvd, Parma Heights, OH 44130
Jason N.

Jason N.

RANGE WHIRLPOOL AGR5330BAW3 "Cc unit not operating correctly.Customer does not have pop, ran m/s for entitlement, good purchase date.Customer stated she has trouble when running bake, it will lock on her. Ran bake test to 350 degrees. Good ignition, flame, preheat in 10 min. Let cycle several times. Advised customer if she holds start button for 3 seconds it will lock controls. Hold another 3 for unlock. Unit is operating as designed. Customer instruct."

Near E 104th St, Cleveland, OH 44104
David R.

David R.

WASHER MAYTAG MVWC565FW0 "Replaced parts, tested. Blew through pressure house. Good. Ran diagnostics. Good. Op test ok"

Near Cook Rd, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFX2876DRM00 Found water on deli drawer board wire were snap and control board shorted gave estimate customer will not repair

Near Walker Rd, Bay Village, OH 44140
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit will not advance cycles.Ran diagnostics, found codes f8e1 for no fill/ long fill. Found drain hose running along floor to basement floor drain. Advised customer that this will be the issue. Customer will need an extension on drain hose to ensure proper mounting of at least 30” above floor. Talked to BJ, found an extension kit that should work for this situation. Ordering kit. Office to call customer to schedule next service if this kit is covered under warranty. ; ordrng 1 285835 (connector) and 1 285863 (drain hose) and 1 WP384496 (couplr-hse)"

Near Huss Ave, Cleveland, OH 44105
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDS30FXPA4 "Found pump not working gave estimate customer will not repair,opt test ok"

Near Westover Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1400AGS1 Installed new part unit tested good. Customer is telling me that the unit is not drying she is not using rinse aid and she’s letting the dishes sit. I told her that’s not recommended.

Near Daniels Ave, Conneaut, OH 44030
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL LSQ8243HQ0 replace all parts but timer started acting funny call tech line they told me to replace timer the new one is defective ; ordrng 1 WP3953321 (timer)

Near Carrington Ave, Cleveland, OH 44135
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new door part unit tested good

Near Plymouth Ridge Rd, Kingsville, OH 44048
Joe O.

Joe O.

DRYER WHIRLPOOL MED3500FW1 Customer did not have pop. And stated it should be under warranty. Advised customer I cannot do anything without the pop or svc.; saved tckt

Near E 257th St, Euclid, OH 44132
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHW0 Installed new part unit tested good

Near Callender Rd, Rome, OH 44085
Dan H.

Dan H.

WASHER FRIGIDAIRE FFFS5115PW0 "Customer complaint of buzzing noise, confirmed, buzzing noise is coming from lock, unit needs new door lock; ordrng 1 131763256 (Lock), used 1 SHIPPING (shipping and handling) from stock"

Near W 69th St, Cleveland, OH 44102
Joe O.

Joe O.

RANGE WHIRLPOOL WFG510S0AW1 "Cc: food spilled down vents in ovenCleaned up spill. Op test ok.Spoke with BJ, he stated for cleaning to just charge a flat rate."

Near Glenhurst Rd, Willowick, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDW05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200, 1 W10890099, 1 W10890128, 2 W10890290, 2 W10891067, 1 W10890115, 1 W10890290, and 1 W10891067 from stock"

Near Dellbank Dr, Cleveland, OH 44144
David R.

David R.

DRYER MAYTAG MEDB850YW2 Found element open. Cleared out a lot of lights not/debris. Ordering element and missing clip. ; ordrng 1 WP8544771 (element) and 1 WP98234 (nut)

Near Fernwood Dr, Olmsted Falls, OH 44138
Corey L.

Corey L.

STACK W/D GE GUD24ESSJ0WW "Customer complaint washer unbalanced even on small loads, confirmed, found straps from suspension to tub broken on three of the four rods, advising all four be replaced, quoted to replace all four suspension straps; ordrng 4 WH01X20438 (strap assembly)s, used 1 SHIPPING (shipping and handling) from stock"

Near Pearl Rd, Strongsville, OH 44136
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Customer complaint that some things are freezing in freezer section ,fresh food section temperatures 43 degrees , freezer section 20 degrees found freezer section air flow setting wide open closed air flow setting, advised customer to monitor"

Near Lincoln Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR KITCHENAID KBSD618ESS01 "Cc of light out, water leaking. Found water line crimped or broken, water leaking every time water is getting dispensed. Will need water line and led light. Voltage is good from control. if water line is found, add that on list to order***put on cancellation. CWOW; ordrng 2 W11462342 (MODULE )s"

Near Grand Oak Tr, Olmsted Falls, OH 44138
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer complaint that unit was not cooling, unable to take temperatures temp gun read 194 degrees that is not accurate, , found evaporator partially frozen, control is not sending power to heater, installed new control, op test good"

Near Ogontz Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer having issue with electronic the ui pO keep showing every 10 minutes call bj senior tech he said he saw that before it will need ui and control also found evap frozen when taking a look it did not have taps on cover and pan look like a rain bow gave estimate parts he need it he will call whirlpool to see if they would cover for parts ; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (cover-evap) and 1 W11330971 (UI) and 2 W11456069s and 1 W11457241 (PAN DRIP) and 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Evelyn Dr, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER MAYTAG MDG3500BWW "Customer complaint dryer is not heating, confirmed, vent is clear to outside, found coils failed, replaced with ts part, op test good ; used 1 279834 (COIL) from stock"

Near Kerrwood Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found left door warp not pressing switch need left door customer does not have actual receit but took picture of the one they have office review also schedule customer when door arrives ; ordrng 1 W11307224 (dor-fip)

Near W 38th St, Lorain, OH 44053
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc. Unit not draining/wet clothes at end of cycle.Ran diagnostics, found code f8e1 for no fill/ long fill. Found standing water in wash tub next to unit. Ran diagnostics cycle, water containing to fill tub until covering end of drain hose. Advised customer she will need a plumber to unclog wash tub as this will cause the unit to siphon water back into tub. Unit op test good."

Near E 113th St, Cleveland, OH 44108
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FC3 Ran calibration and auto test pass also found error code f2e1 delete ran drain and spin pass no issue at the moment

Near Eleanore Dr, Cleveland, OH 44135
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit not filling with enough waterRan diagnostics, found codes f3e2 for inlet water temp fault, f0e4 for spin limited by water temp, f0e3 for overload. Ran auto test. Found no hot water coming in. Checked water source, good water flow and psi from both holt and cold. Replaced inlet valve assembly using customer supplied pre Id part. Ran manual water activation tests and reran auto test. All water flow looks good, all functions passed. Op test good."

Near Locke Ave, Cleveland, OH 44108
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS20EVMS13 "Cc unit building up ice in freezerConfirmed ice buildup on bottom of freezer, found evap drain iced over. Found service pointer W10632338E for this issue. Unit over 5 yr, only part is covered. Unit needs updated p-trap drain tube. Replaced with truck stock. Cleared ice from freezer bottom and evap drain tray. Drain clear. Op test good.; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Grandview Terrace, East Cleveland, OH 44112
Brian M.

Brian M.

DRYER MAYTAG MEDB835DW3 Cc unit not responding all the time Ran UI test no errors Could not duplicate an issue But installed new UI Op

Near Willow Cir, Aurora, OH 44202
Jeff M.

Jeff M.

DRYER KENMORE 11066662500 "Heating element is open and door switch is broken. Both parts needs to be replaced est only ; ordrng 1 279838 (element,heater) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"

Near Courtland St, Fairport Harbor, OH 44077
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc FF evap frozen. Has been replaced before, once by us, and under the 1 year warranty customer said another company was out and did stuff to it as well. Found about 2-3 inches on evap of frost. Checked thermostat placement, correct. Checked and main control malfunctioning. Not sending out correct voltage through harness. Founf Service Pointer dated July this year. W11092686F. Ordering parts.***adding as 3 count. Lots of ice/frost. Will definitely take time to defrost; ordrng 2 2185788 (clamp)s and 2 67006425 (screw)s and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11457241 (KIT) and 1 WPW10389152 (support) and 1 WPW10501260 (cover-evap)"

Near Bears Paw, Elyria, OH 44035
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE104DSS1 Installed drain pump. Ran test cycle. Op test ok

Near Lakemont Ave, Euclid, OH 44123
Joe O.

Joe O.

RANGE FRIGIDAIRE FGF366CSE "Cc: front right burner not working, not signaling when pre heatedFound debris around burner. Ran test bake, found igniter pulling 2.4 amps. Unit is igniting. After preheat unit would not reignite. During preheat unit running over temp. Needs oven igniter and oven sensor. Advised customer the unit may still need control with the rising temps. Quoted for all 3 parts. Customer does not want to repair at this time"

Near Park Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

DRYER MAYTAG MDG4000AWW "Found defective coil not opening valves replace from t/s opt test ok ; used 1 279834 (COIL), and 1 SENIORDISCOUNT (senior discount) from stock"

Near Foster Ave, Elyria, OH 44035
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG515S0EB1 Before I got to the home customer took the oven apart and clean the igniter. After that it worked 10 times in a row consistently the first spark; used 1 SENIORDISCOUNT (senior discount) from stock

Near Brownell Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Pump is not needed I ran the dishwasher I could not find a leak. Customer ran the dishwasher without the upper rack most likely caused the door to leak water

Near Fairgrounds Rd, Painesville, OH 44077
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Installed control Ran auto test and calibration OP Test Ok

Near E Garfield Rd, Aurora, OH 44202
Dan H.

Dan H.

WASHER ADMIRAL ATW4475XQ0 "Customer complaint that unit is leaking, found solenoid on valve rusted, leaking and not working, unit needs new valve ; ordrng 1 WPW10144820 (Valve), used 1 SHIPPING (shipping and handling) from stock"

Near Arden Ave, Lakewood, OH 44107
Brian M.

Brian M.

FREEZER WHIRLPOOL EVL209NBTQ00 "Cc unit not cooling Found unit off and unplugged Unplugged unit removed evap cover found unit to have good frost pattern within 5 mins of turning on Watch for several min found evap fan not running spun fan by hand and it took off but running really slow Stopped fan and it will not run on its own Needs evap fan ; ordrng 1 WP3-60336-001 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Bell Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint that unit is over heating and shutting off and flashing error code, ran diagnostics found f6e1(oven over temperature) error, oven temperature sensor is at 1100 ohms, unit needs new control ; ordrng 1 W11295998 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Harley Ave, Cleveland, OH 44111
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334GBS0 Cc unit not draining Found disposals plug Still in Knocked it out ran test cycle OP Test Ok

Near N Pine Ct, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SMBM "Installed ice maker. Ran manual ice harvest, ice maker indexed properly and filled mold with water. Op test good."

Near Shannon Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2976AEM03 "Cc unit freezer light out Found freezer light dead moved ff led to freezer and freezer to ff section Customer does not want to order new led ; ordrng 1 W11130208 (module), used 1 SHIPPING (shipping and handling) from stock"

Near Messenger Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4930XW3 "Cc unit tub separated from frame Found front right suspension rod broken away from bushing ball. Tub leaning. Customer stated unit was bouncing hard before this happened, she had thought it was simply overloaded. Unit needs suspension springs, also found tub ring broken in half. Unit will need tub ring as well. Customer not repairing at this time, estimate only.; used 1 SHIPPING (shipping and handling) from stock"

Near Belrose Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit tested good

Near N Creek Dr, Painesville, OH 44077
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE334GPS0 "Installed main control and ui panel. Ran diagnostics cycle in entirely, no codes at end. All functions passed. Op test good."

Near Westwood Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed new part unit tested good

Near Nelmar Dr, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR KENMORE 596.766046 "Customer complaint fridge still getting warmer, confirmed, found compressor and fans running, tapped process line, unit in 27” vac, added a few ounces of r134a, was able to stabilize low side at 0 psi, frost forming on evap, customer will not be getting a CFC job for this used fridge, low side at 0 still after 10 minutes of runtime, advised cooling will last for an unknown amount of time as it has a pinhole leak in the sealed system, ok; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Corby Rd, Cleveland, OH 44120
Jeff M.

Jeff M.

DRYER AMANA NED7200TW Installed new part unit tested good

Near Swetland Rd, Madison, OH 44057
Jeff M.

Jeff M.

LAUNDRY CENTER WHIRLPOOL WTW5000DW2 Installed new part unit tested good

Near Maple Ave, Madison, OH 44057
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit tested good

Near River Rd, Perry, OH 44081
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW Installed new part unit tested good ; used 1 W10913953 (ACTUATOR) from stock

Near Parrish Rd, Conneaut, OH 44030
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed door harness and pantry control. Pantry ui function restored. Op test good.

Near Fay Rd, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7000DW0 "Cc: noise in spinFound bearings extremely loud in hand spin. Ran auto test. Could not remove wash plate. Needs wash plate, gear case and slide.Customer does not want to repair at this time"

Near Tote Rd, Rock Creek, OH 44084
Corey L.

Corey L.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Customer complaint dishwasher had been blinking for hours the outer door light and clean light power was cycled at breaker and today it is working and has completed the cycle, cycle complete when tech arrived, ran diagnostics, found f8e4 overfill, cleared, ran service test cycle, passed, found unit leaning forward slightly and under-countertop model should be installed under counter further to prevent spills from counter customer asked about, cabinets are new and unit needs to have new holes for mounting unit, advised to contact installer to get unit installed level and under counter"

Near Fowler Dr, Willoughby Hills, OH 44094
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer not drying well takes a long time, found unit without venting using a pantyhose zip tied to back of unit, started timed dry, unit is operating as designed, advised getting a proper ventless system from Lowe’s or amazon to better expel moisture from the dryer"

Near E 47th St, Cleveland, OH 44105
Corey L.

Corey L.

WASHER WHIRLPOOL CHW9160GW0 "Customer complaint of f29 error again, confirmed, cleared through diagnostics, found strike over tightened according to tech sheet f29 error steps show over tightening is possible, loosened strike to have a little play, ran perm press cycle all the way through, unit locked and unlocked, harness ordered is not complete harness for lid lock asm Called wpl tl spoke with Austin, advised to see if strike adjustment fixes issue and if continuity is seen testing dcs3 connection to lid lock then would need part W10664387 lower main harness"

Near Detroit Ave, Cleveland, OH 44102
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint after several vinegar cycles there was still dripping from the door, found unit leaning slightly, adjusted unit back to original position before sump was installed adjusting back and front feet, started quick wash cycle, let run 30 min, no leaking observed, left water mit mat again, advised if still leaking we will need to order clear door to help with the diagnostics"

Near Elmwood Rd, Bay Village, OH 44140
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Installed new part unit tested good now the other shelf is starting to crack the cracks are not from abuse they almost look like they’re from old weathered plastics that’s just splitting like dry rot; ordrng 1 W11284453 (shelf-glas)

Near Austin Rd, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 The unit had a long fill no Fill I cycled the water valves unit tested good I cleared the code op tested good

Near Grove Dr, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GI5SVAXVB02 "Cc: not making iceFound ice maker is receiving 125v, ice maker lost home position. Needs ice maker; ordrng 1 WPW10190981 (icemaker16666), used 1 SHIPPING (shipping and handling) from stock"

Near Woodside Ave, Jefferson, OH 44047
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW6400SW1 Found the rotor screw got loose don’t know what kind of load cause it to get loose re tighten back up again opt test ok

Near Hidden Glen Dr, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc unit leaking inside Found evap drain pan iced over Cleared drain tube OP Test Ok

Near North St, Garrettsville, OH 44231
David R.

David R.

DRYER MAYTAG MEDC465HW0 Replaced parts. Tested. Good. Op test ok

Near W Sprague Rd, Cleveland, OH 44130
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer complaint things are getting frosty in FF section, customer had compressor replaced about 7-8 days ago. No gaps in gaskets. Icemaker is good, ice bin full. Right now unit is in defrost mode. Temp reading in FF 41*, FZ 8* Running through diagnostics mode, test 1 and 2 thermistor pass. Test 3 evap fan working, damper is opening and closing properly. Test 7 set to basic standard 8 hour defrost. Unplugged unit for 1 min to reset controls. Compressor turned on, sounds good. Set temps to 40* in FF 1* in FZ. Unit test good. Have customer keep an eye on it, if still frosting will order out damper control with thermistor. WPW10479155. As of now. Op test ok"

Near Huntington Park Dr, Strongsville, OH 44136
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW9400SW02 "Found error code f70 control failure and f71 ui center control failure unit will not do nothing giving estimate but found center control discontinued not repairable,opt test ok"

Near Canterbury Cir, Amherst, OH 44001
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4850HW1 Called cust when at house. Got called in to work. Reschedule for next week; schdld next appmnt for 8/20 THU !

Near Ivan Ave, Euclid, OH 44123
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KSSC48QMS01 "Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 77 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, found system in a 20” vacuum, nitrogen tested, no leaks heard at visible joints, frost pattern formed when refrigerant was added, system has an internal leak, unit is not repairable"

Near Glasgow Ln, Solon, OH 44139
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7000DW4 Cc of noise Found noise customer is hearing is the lid lock actuating Unit is running as designed

Near S Mantua St, Kent, OH 44240
Brian M.

Brian M.

DISHWASHER WHIRLPOOL DU1345XTVB5 Cc unit not powering on Found control bi metal open Replaced using back stock Ran test cycle OP Test Ok ; used 1 W10258275XXX (XXX DO NOT RESTOCK XXX) from stock

Near Creekledge Ct, Streetsboro, OH 44241
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS311SDHM04 "Customer complaint fridge has bad condensation issue, confirmed found water droplets around diffuser and accumulation on top shelf, found ff door not sealing on left side near mullion, could not get gasket retrained to frame properly since the door gasket barely reaches cabinet and less than an 1/8th of magnet on gasket is touching frame, adjust door height, no change, unit needs new ff door, did not schedule a return advised we will schedule once tracking is received for door; ordrng 1 LW11259517 (dor-fip)"

Near Apple Ave, Cleveland, OH 44113
Jason N.

Jason N.

WASHER MAYTAG MHW6630HW0 "Cc unit still leakingReviewed service pointer W11457481, found basket is spinning in cw direction. Per service pointer, removed vent deflector. Replaced stator motor using customer supplied pre Id part. Ran drain and spin to verify correct ccw basket spin direction. Ran quick wash cycle in entirety. No leaks from front door, no leaks under unit, no leaks inside unit. Op test good."

Near Hidden Glen Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5000DW2 "Found thermal cutoff fuse open gave estimate customer about had it with unit,she will get new"

Near Notre Dame Cir, Elyria, OH 44035
Brian M.

Brian M.

DISHWASHER GE GSD2200G00WW "Cc unit not washing Found sump assembly able to run but instead of washing it drainsNeeds motor and timer ; ordrng 1 WD26X10013 (motor/pump assy) and 1 WD21X10155 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Bristol Dr, Ravenna, OH 44266
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Installed water valve, purged water. Cycled ice maker. Op test ok"

Near Lincoln Ave, Parma, OH 44134
Joe O.

Joe O.

DRYER AMANA LEA30AW Cc: loud noise while runningFound blower wheel worn and vibrating inside blower housing. Blower wheel needs cut off and could damage motor shaft. Needs motor and blower wheelCustomer does not want to repair at this time

Near Duffield Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Customer complaint frz light not working and doors are slightly uneven, found light switch failed not opening up all the way to turn on light, replaced with ts surplus switch, op test good, adjusting feet off rollers would fix door un-even issue though customer is senior citizen and would like to be able to pull fridge out to clean without getting tools, doors are sealing well how unit sits ; used 1 W11396033X (SWITCHXXXSURPLUS) from stock"

Near Eldorado Trail, Strongsville, OH 44136
Dan H.

Dan H.

RANGE KITCHENAID KSDB900ESS0 "Customer complaint that oven is not working, unit keeps flashing, f3e1(bottom oven sensor open or shorted), bottom oven temperature sensor reads 1100 ohms, harness has continuity, unit needs new control; ordrng 1 W11099721 (CNTRL)"

Near Mayfield Rd, Chesterland, OH
Jeff M.

Jeff M.

FREEZER FRIGIDAIRE FFU20FC4AW2 I inspected the machine compressor is running good he transfer unit tested good could not find an issue; used 1 SENIORDISCOUNT (senior discount) from stock

Near Hall Rd, Andover, OH 44003
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 The unit is only getting 120 V of power between L1 and L2 there is 0 V customer needs an electrician

Near Beech St, Andover, OH 44003
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL MFI2665XEW6 Installed filter cover. Op test ok

Near Queen Mary Dr, South Euclid, OH 44121
Jeff M.

Jeff M.

WASHER MAYTAG MVWC465HW2 The bearings in the transmission are fine the ball bearing sound customer is hearing was a quarter .

Near Creek Rd, Andover, OH 44003
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: moaning noise, temps going upFound temps in ff section at 52 degrees, and freezer at 52 degrees. Found unit in a 18in vac. Checked all connections for leaks with us. Could not locate leak. Called whirlpool tech line spoke with Robert. Advised him of the issue. He stated the unit is not repairable. Advised customer they should hear from someone within the next 3-5days"

Near River St, Willoughby, OH 44094
Jason N.

Jason N.

DRYER WHIRLPOOL WED7990FW0 "Cc unit still not dryingRan diagnostics, no codes stored. Tenant has a load in unit when I arrived, sheets and towels, everything was dry. All filters are clean, unit still heating well. Maint. Stated when they inspected unit for this complaint, they were also finding loads that were dry when they came out. Have not been able to duplicate issue at this time. Adjusted customer focused dryness to f2 for 15% more dry. Maint will monitor if tenant still has issues."

Near Mentor Ave, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cc unit not cooling both sections Customer stated not making ice anymore as well. Checked temps in unit, ff reading 41, freezer at 23 degrees. Freezer evap missing frost on lower half. Installed tap valve on process, on freezer cooling demand, low side reading 5 in vacuum. Unit has small refrigerant leak, most likely on ff evap for this model. Advised customer to contact WP to see if they could cover some of the repair cost, leaving open to hear back from them. Estimate only at this time. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Barberry Hill Dr, Mentor, OH 44060
Dan H.

Dan H.

DRYER MAYTAG MGDC465HW0 "Installed new thermal cut off kit, op test good"

Near Bowmen Ln, Parma, OH 44134
Jason N.

Jason N.

WASHER KENMORE 110.9258222 "Cc unit not spinning or drainingFound lid switch housing broken off inside top panel. Bypassed switch to drain water from tub. Unit needs lid switch.; ordrng 1 285671 (switch,lid3986), used 1 SHIPPING (shipping and handling) from stock"

Near Colonial Dr, Mentor, OH 44060
Dan H.

Dan H.

DRYER WHIRLPOOL WED8500DC3 "Installed new drum felt, op test good"

Near Berkeley Dr, Westlake, OH 44145
Corina B.

Corina B.

DRYER WHIRLPOOL GEW9200LQ0 "Replaced the thermal cutoff. Checked the heater, good. Checked the outside vent good airflow. Optest ok"

Near Knollwood Trail, Cleveland, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Cc food freezing, customer did say something had froze but it was right in front of the damper vent. Explained that if the item was blocking the airflow then the cold air could of just froze that certain item, have to keep things from in front of that damper and let the airflow circulate. Went through diagnostics, all components test good. Op test ok"

Near Valley Villas Dr, Parma, OH 44130
David R.

David R.

WASHER MAYTAG MVWC565FW2 "Checked had questions about unit, cycle selections and options. Went over with customer, ran diagnostics , good. Unit is good. Op test ok"

Near Belmere Dr, Parma, OH 44129
Joe O.

Joe O.

WALL OVEN KITCHENAID KOSC504ESS00 "Cc: no power, door lockedFound thermal fuse and thermostat open. Installed listed parts. Ran test bake. Unit is still not heating. Found no voltage from to control to elements. Needs control; ordrng 1 W10803993 (cntrl-elec)"

Near Belcourt Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

REFRIGERATOR AMANA ARS2664BB CC that the ff is not cooling. Found the bi metal was open. Steamed out evap. Replaced the bi metal from t/s. Optest ok. ; used 1 WR50X10010 (Thermostat) from stock

Near Cranbrook Cir, Middleburg Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFE04 20” vacuum on the low side 50 psi on the high side. Checked for uv light. Used nitrogen 180 psi bubble test on the connection can not find the leak. T/l Sterling, unit is non repairable.

Near Gilbert Ave, Parma, OH 44129
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint won’t rinse or spin, ran diagnostics found motor speed fault, motor unable to reach target rpm and over suds faults, cleared, found two dimes jammed between agitator and basket, cleared, found cap weak, humming loudly, unit needs capacitor ; ordrng 1 W11395618 (CAP)"

Near Pearl Rd, Cleveland, OH 44109
David R.

David R.

WASHER MAYTAG MVWC565FW2 "Cc of leaking. Turning on water from shut off, found water leaking at connection and going under down unit. Tightened cold water hose, tested, good. Ran diagnostics. Good. No leaks. Op test ok"

Near Alber Ave, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Cc: freezing food in ff sectionFound temps in ff section at 39 degrees. Found temps set to 38 in ff section and freezer set at 0. Called whirlpool tech line spoke with Dustin, advised of issue and previous repairs. Ohmed out thermistors, found ff thermistor(pins 1 and 2 on p5 connector) at 6.6k ohms, and freezer thermistor(pins 3 and 4 on p5) at 17k. He stated to check evap for defrost issues, or ice buildup. Evap checked good. Needs ui; ordrng 1 W11269232 (panel-ui)"

Near King Edward Ct, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW2 Unit is working as designed confirmed valve is working customer complaints that it doesn’t fill all the way to the top explain that is the way is design and advise how to load unit

Near Aurensen Rd, North Ridgeville, OH 44039
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not draining. Found broken glass by drain pump. Removed, tested pump before putting back on. Good. Also zipped tied drain hose higher underneath sink. Tested. Good. Op test ok"

Near Bunts Rd, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5500XW1 Shaft on motor is bent also gearcase cover broken gave estimate customer will not repair

Near Crestwood Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDP01ILBS0 "New control that I install came with fuse but new one is open replace fuse from truck stock they would be no charge,opt test ok ; used 1 8193762 (FUSE KIT ) from stock"

Near Usher Rd, Olmsted Township, OH 44138
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHX2325TP0 "Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker started cycle, found gear stripped, unit needs new ice maker ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Florida Ave, Cleveland, OH 44128
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit upper rack piece fell offCustomer stated a plastic clip came off upper rack, couldn’t get back on. Found front rack stop popped off. Reinstalled. Installed upper rack adjusters anyway, as unit still has old style plastic adjuster bodies. Op test good."

Near Worton Park Dr, Mayfield, OH 44143
David R.

David R.

WASHER MAYTAG MVWB835DW1 "Cc unit not taking correct commands, jumping time up to 2 hours, not draining. Went into error codes F0E3 overload, F0E5 off balance. Ran diagnostics test 51/52. All components working correctly. Lid lock, good. Valves, good. Agitate/ Spin, good. Drain Pump, good. Depending on cycle plus options unit can take longer cycles. Also unit senses basket, can add or take away time. Ran unit on Normal cycle, for 25 mins, watched time. No added on time, time fluctuations but nothing more than a couple of mins. Make sure on unit spin speed is not mistakenly turned off or low, depending on clothing. Go over owners manual for proper loading and detergent dosage. Found a lot of sides after diagnostics test. Unit test good. Op test ok"

Near W 136th St, Cleveland, OH 44111
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found ice maker bin empty cycle ice maker it will not cycle also reset power try again nothing and also verify valve working confirm ordering ice maker ; ordrng 1 W10882923 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Calista Dr, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG320M0BS3 "Igniter was bad replace from t/s,opt test ok ; used 1 12400035 (IGNITER 52.99) from stock"

Near W 100th St, Cleveland, OH 44102
Joe O.

Joe O.

WASHER MAYTAG MHW5630HW0 Cc: intermittently not spinningFound error codes f0e2(oversuds) f0e5(off balance). Ran quick test. Unit is very well balanced. Advised customer on soap usage. Found gouge on inner door from unit going off balance. Advised customer on soap usage and loading. Unit functioning as designed. Op test ok

Near Mountain Quail Pl, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MAV6200AWW "Customer wants to make sure unit is not leaking, started normal wash cycle unit filled, advanced to drain and spin, unit drained, removed front panel, checked in back, no leaks found, unit is operating as designed"

Near Stanford Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIV29PCMS01 Installed freezer evap fan and cleared ice from that area OP Test Ok

Near Lucky Bell Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

DRYER WHIRLPOOL GEW9250PW0 "Cc unit smells hot Found unit not cycling the heater Found heater relay welded closed Needs main control Main control is NLATried calling safety department but it just keeps ringing ; ordrng 1 WP3387747 (element) and 1 279973 (cutoff-tml) and 1 8546219 (control board), used 1 SHIPPING (shipping and handling) from stock"

Near Mill Run, Aurora, OH 44202
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that unit got really hot and smelled like burning plastic, started bake for 400 degrees, oven heated up to 400 degrees, no unusual smells noticed, hot spot of unit is right above the vent, unit is operating as designed"

Near Crest Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new part unit tested good

Near Red Oak Ln, Rock Creek, OH 44084
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHV0 "Cc of upper rack coming apart. Replaced with t/s item but found out the last 2 digits changed, need a 95 instead of a 94, ordering adjuster kit out. ; ordrng 1 W10712395 (adjuster), used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"

Near Wainstead Dr, Parma, OH 44129
David R.

David R.

RANGE WHIRLPOOL WFG550S0HZ1 "Ran entitlement, customer purchased last year under 1 year warranty, Cc door stuck. Customer had power outage. Reset control by unplugging. Pressed clean button door locked and canceled. Unlocked. Door is free. Door hinges are messed up. Ordering out hinges and control; ordrng 1 W11258611 (cntrl-elec) and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near Northcliff Ave, Brooklyn, OH 44144
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc unit mullion heater hitting top Found mullion heater bowed out Needs mullion heater ; ordrng 1 WP12722803AP (rail-mulln)

Near Bainbridge Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC565FW "Cust showed pop, sent pic. CC that there is noises when it’s running. Ran diag no codes. Manual test agitate and spin. Checked basket center. Working as designed. Optest ok."

Near Gates Mills Blvd, Cleveland, OH 44124
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDP01ILWH3 "Cc unit not working Found UI board damaged and start button will not function Needs UI board ; ordrng 1 WP8531243 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

Near Doe Ct, Chagrin Falls, OH 44022
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTM404KPS0 "Installed new control, op test good"

Near Oakhill Rd, East Cleveland, OH 44112
Corina B.

Corina B.

WASHER MAYTAG MVWB850YW0 "CC that the unit is leaking. Found oil leaking from the bearing. Will need a new bearings stator, rotor and rps sensor"

Near Bass Lake Rd, Newbury Township, OH 44065
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFTR1814TW0 "Cc unit temps still not cold enough.Customer(landlord) stated Frigidaire told him temps should be -6 to 0 in freezer and 32-37 in ff temps at all times. He recorded temps bouncing from 42-38 in ff and 0-3 in freezer. Temped unit when I arrived, freezer at 3 degrees, ff at 38. Checked frost pattern on evap again, good solid frost on entire evap, freezer damper set to coldest. Ff thermostat set slightly above max. Installed new thermostat to make sure. Advised customer temps we are seeing are pretty typical for most refrigerators. Unit is not in a temperature controlled aprt. Temp currently in this aprt is 85 degrees. Customer to continue to monitor."

Near Daleford Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

REFRIGERATOR AMANA SBD20MW Customer had unit off Installed defrost timer and bu metal Turned unit back on Normal frost pattern showed OP Test Ok Advised to give it 24 hours to cool Rolled over what he paid for on parts into labor charge

Near Spencer Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

DRYER MAYTAG MEDB835DC4 "Customer complaint of no power, found display not allowing any selections, control sending voltage to console control, unit needs overlay ; ordrng 1 W11158457 (overlay)"

Near Pearl Rd, Cleveland, OH 44109
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced panel. Good. Op test ok

Near Dogwood Ln, Olmsted Township, OH 44138
Corey L.

Corey L.

REFRIGERATOR KENMORE 596.766046 "Customer complaint freezer not cooling and now fridge is warm, confirmed room temp in both sections, fans on compressor is not, bench test to compressor passed, unit needs starter, quoted to replace with ts part, ok, replaced starter, op test good ; used 1 8201786 (STARTER) from stock"

Near Corby Rd, Cleveland, OH 44120
Jason N.

Jason N.

REFRIGERATOR GE GDSC3KCYAWW "Cc unit not coolingCustomer stated it’s been intermittently cooling then warming for awhile. Now it’s not cooling at all. Found compressor not running, start relay clicking. Changed start relay using misc truck stock. Compressor still will not start, ohmed out pins. All pins reading approx 4.7-10.2 ohms. Compressor drawing 8.8a on start. Compressor is locked up. Unit needs compressor. ; ordrng 1 WR87X20798 (compressor43115), used 1 SHIPPING (shipping and handling) from stock"

Near Stoney Springs Dr, Chardon, OH 44024
Jason N.

Jason N.

RANGE MAYTAG MER6600FZ2 "Cc unit sparked behind unitPulled rear panel, checked all wiring on harness and power cord. Found wire to bottom bake element pinched in side panel from assembly, insulation melted in 2 spots. Cut out bad wire, repaired with new wire. Ran bake test to 350 degrees. Op test good."

Near Plymouth Ridge Rd, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER MAYTAG MVWB765FC4 "Cust showed pop, sent pic. CC that there is not enough water going into the washer. Ran diag F8e1 Long Fill. Checked the hot and cold. Cold water valve was turned off. Turned the cold water valve on. Started a bedding, deep fill and deep clean. Unit filled with water."

Near E 149th St, Cleveland, OH 44120
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Insulation is sticking out on the corners of the new door. Took pictures. Will need a new door; ordrng 1 LW10858417 (Door)

Near Glenhurst Rd, Willowick, OH 44095
Gabriel P.

Gabriel P.

RANGE KITCHENAID KOSE500ESS01 "Replace panel ,opt test ok"

Near Greystone Dr, Amherst, OH 44001
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH31017HS4 "Replace door customer show me a tiny lint inside between glass check new door good,opt test ok"

Near North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFC150M0EW3 Found control not sending voltage to bake element need control ; ordrng 1 W11122557 (cntrl-elec)

Near Fairwood Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV48H7400EW/A2 Found heating element open gave estimate customer will not repair

Near Newbury Dr, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS06 "Cc: not making enough iceFound temps in freezer at 8 degrees. Found ice bin is half full. Customer states bin will not fill any more then half. Found optics are functioning. Spoke with BJ, he stated with temps at 8 in freezer he does not believe it to be a cooling issue. He stated the ice maker could be getting weak or failing. Advised customer. Quoted for ice makerCustomer does not want to repair at this time."

Near Caves Rd, Chesterland, OH 44026
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDE40FXSS3 Found unit working but when press a cycle lights on panel are dim also pump making a vibration sound bj ask to replace it ordering parts needed ; ordrng 1 WPW10348269 (drain pump) and 1 WPW10481117 (panel-cntl)

Near Wildwood Dr, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 Steamed the unit out installed new part unit tested good

Near Laskey Rd, Rome, OH 44085
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 37 degrees, compressor and condenser fan are running,evaporator fan is running, partial frost pattern on evaporator, system is in a 10” vacuum, no dye found, nitrogen tested, no leaks heard, called whirlpool techline spoke to stirling, unit is deemed non repairable, purchase date that whirlpool as shows unit is not covered under extended warranty for leak not found; O-emld tckt"

Near Edgewood Ct, Chagrin Falls, OH 44022
David R.

David R.

WASHER WHIRLPOOL WTW5000DW3 "Cc of knocking noise. Spun basket by hand, no apparent noises. No error codes. Ran auto diagnostics for components. All checked good. No noises. Saw the pressure hose hit the back cabinet a couple of times, that could be creating some noise. Checked underneath, everything looks good. Put a load of towels in, ran on quick wash, watched as it cycled. Heard thumping from valves turning on and off. Ran complete quick wash, no out of the normal noises. Hoses hitting back on unit. Unit is leveled. Went over proper loading. In even loads can bang around and unit will try to rebalance itself. Unit test good. Op test ok"

Near Michaels Ln, Broadview Heights, OH 44147
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF555SDHW02 Installed new part unit tested good

Near Woodin Rd, Chardon, OH 44024
David R.

David R.

DISHWASHER WHIRLPOOL WDF518SAFW "Cc of noise when starting up unit. Found broken glass in drain pump. Removed, tested, good. Op test ok"

Near Barrett Rd, Berea, OH 44017
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4955HW1 "Cc unit vibrating violently, drain hose shakesCustomer stated unit makes all kinds of noises, and unit will shakes when in a spin. Ran diagnostics, no codes stored. Ran auto test, all functions normal. Ran spin a drain test with 4 wet towel load. Vibration normal, no abnormal noises. Advised customer what sounds to expect from these units and that some vibration in a spin is normal. Unit is working as designed."

Near Thomas Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc unit not cooling. Customer stated ice melted and freezer starting to thaw. Checked frost pattern on evap, good frost, evap fan not running. Ran manual evap fan test step 3-2. Fan not turning on, good power in to fan at 14.1v dc. Fan will run if spun by hand to start. Unit needs freezer evap fan motor. ; ordrng 1 W11396715 (EVAP FAN7967), used 1 SHIPPING (shipping and handling) from stock"

Near Melridge Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint of ice build up in freezer section, found fresh food section and freezer section doors not sealing, adjusted door gaskets , doors sealing, now, op test good"

Near E 151st St, Cleveland, OH 44120
Jeff M.

Jeff M.

DISHWASHER KENMORE 1393K012 "The unit is leaking from the front. The unit is leveled. It needs a new door gasket ; ordrng 1 W11177741 (gasket), used 1 SHIPPING (shipping and handling) from stock"

Near N Nearing Cir, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER MAYTAG MVW6230HW0 The part has not been delivered needs to be re-ordered; ordrng 1 W11419173 (CONTROL)

Near Dillon Dr, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER MAYTAG n/a Cc unit not always locking Installed door latch ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near US-6, Rome, OH 44085
Joe O.

Joe O.

WASHER MAYTAG MVWX700XL2 "Cc: lid not locking, not spinning, loud motor, not drainingFound drain pump just humming. Unit intermittently not powering on. Found unit is receiving proper power at 119v. Found control sending proper power to drain pump at 119v. Found error code f9e1(long drain) f7e5(shifter fault) and f2e1(stuck key). Entered manual diagnostics. Lid lock is functioning, unit is shifting, and spinning. Needs drain pump and control. Customer does not want to repair at this time"

Near Mumford Rd, Burton, OH 44021
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4800BQ1 "Found fuse open also rollers broken as well replaced from t/s,opt test ok ; used 1 279816 (CUTOFF), and 1 4392065 (DRYER REPAIR KIT) from stock"

Near Inwood Blvd, Avon Lake, OH 44012
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW4 "Installed water valve and housing, op test good"

Near Aspen Hills Ln, Burton, OH 44021
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW3 Installed control Ran auto test and calibration OP Test Ok

Near Rockspring Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

WALL OVEN JENN-AIR JJW2830WS00 "CC that the fault is still there. Cust replace the upper fan and ui. Checked the lower fan. Will need a new lower fan; ordrng 1 WPW10273666 (Blower fan), used 1 Shipping from stock"

Near E 49th St, Cleveland, OH 44125
Corey L.

Corey L.

RANGE MAYTAG MER8775AW0 "Customer complaint bake element broke, confirmed found bake element failed, unit needs bake element; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Skyview Dr, Solon, OH 44139

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