Service History 48

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Madison, OH 44057

Dan H

Job Details: 12/29/2023

"Customer complaint that unit is not starting cycle, ran diagnostics found f3e1(water level system error ), f9e1(long drain) and f8e3(overflow condition) error codes, ran test cycle, unit is draining very slow and displayed f9e1 error again, cleared filter basket, op test good"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Madison, OH 44057

Dan H

Job Details: 12/29/2023

"Customer complaint that unit is not heating, confirmed, found element and wire burned, unit needs new element and wire repaired , customer does not want repair at this time ; ordrng 1 WE11X21156 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FGEF3032MWD

Near Kirtland, OH 44094

Jason N

Job Details: 12/29/2023

"Cc oven not coming up to proper temperature Checked temperature probe resistance at room temperature, checked good at 1087 ohms. Ran bake test to 350 degrees. Unit preheated to 362 degrees, let cycle several times. Average temperature at 357.2 degrees. Unable to duplicate an oven temperature issue at this time. Unit is working a designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Madison, OH 44057

Dan H

Job Details: 12/29/2023

"Installed new suspension and back panel, unable to test cause unit is uninstalled"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Solon, OH 44139

Corina B

Job Details: 12/29/2023

"CC that the door does not shut. Confirmed. Removed the door, bent the receiver back in place. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Madison, OH 44057

Dan H

Job Details: 12/29/2023

"Customer complaint that unit is leaking, found a sock in fabric softener funnel, removed, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Painesville, OH 44077

Dan H

Job Details: 12/29/2023

"Customer complaint that unit runs a lot and is loud, found condenser vibrating off floor , raised and leveled unit, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMW4

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/29/2023

"Cc unit not drying dishes Ran diagnostics, no codes stored. Ran test cycle to ensure heater is turning on at the end. Heater turned on. Advised customer to ensure heat dry is turned on for every cycle and to use rinse aid for maximum drying efficiency, but also be aware that there will be water/moisture remaining at the end of the cycle due to this being a plastic tub unit. No issues found, unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Avon, OH 44011

Marie V

Job Details: 12/29/2023

"Unit has been running good. No weird noises, motor had no water when noise happened. Thats why it happened. Adjusted feet on unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Lakewood, OH 44107

Marie V

Job Details: 12/29/2023

"Cc that handle came off. Confirmed, adjusted and used lock tite on all handles screws. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near South Euclid, OH 44121

Jason N

Job Details: 12/29/2023

"Cc unit did not finish cycleRan diagnostics, found codes f8e1 for low/no fill, and f0e7 for load detected when running clean cycle. Found drain hose laying on floor. Customer stated it was on the side of the washtub but it keeps falling down so they left it. Found drain hose retainer not installed. Installed retainer and secured drain hose to side of washtub. Cleared codes and ran test cycle. All functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM00

Near Bedford Heights, OH 44146

Corina B

Job Details: 12/29/2023

"CC that the unit is not cooling. Unit was pulled out. Confirmed. 74 in both area. Compressor is hot. Fans are running. The ui is dim. Will need a new evaporators, ui and compressor. Cust does not want to repair ; ordrng 1 W10917531 (Evaporator) and 1 W10276644 (Evaporator) and 1 WPW10608485 (Evaporator) and 1 W10861908 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KCED600GSS01

Near Solon, OH 44139

Corina B

Job Details: 12/29/2023

Replaced the cooktop. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ0B

Near Streetsboro, OH 44241

Corina B

Job Details: 12/29/2023

"CC that the unit is not cooling. Confirmed. Found no evap no frost pattern. Will need a compressor, evaporator and couplers. ; ordrng 1 W11546692 (Evaporator) and 1 W11504449 (Coupler) and 1 W11506619 (Coupler) and 1 W11580057 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrt311fzdw02

Near Kent, OH 44240

Corina B

Job Details: 12/29/2023

CC that the unit is not cooling properly. Confirmed. Found the freezer fan not spinning. Replaced the fan from t/s. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Ravenna, OH 44266

Corina B

Job Details: 12/29/2023

Replaced the lid. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXWH6

Near Chagrin Falls, OH 44023

Corina B

Job Details: 12/29/2023

Replaced the rails. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Mentor, OH 44060

Dan H

Job Details: 12/29/2023

"Customer complaint that unit is not heating, unit heated, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW9400SU01

Near Chardon, OH 44024

Dan H

Job Details: 12/29/2023

"Customer complaint that door will not close, confirmed, found hinge broken, unit needs new hinge; ordrng 1 WP8183202 (Hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID COOK TOP

Model KICU569XBL00

Near North Olmsted, OH 44070

Manny

Job Details: 12/28/2023

"Cc unit not working verified and unit is dead, check incoming power and 241vac, checked power to display and nothing, checked power from module no voltage, unit needs display harness and control but control discontinued; ordrng 1 WPW10396615 (display) and 1 W11676565 (Harness) and 1 W10857233 (module(discontinued))"

We serviced a

GE REFRIGERATOR

Model PFE29PSDASS

Near Chardon, OH 44024

Jason N

Job Details: 12/28/2023

"Cc unit making intermittent loud noiseCustomer stated unit will intermittently a loud vibration/fan noise, unable to pinpoint location. Unit is not making abnormal noise at this time. Ran diagnostics functionality tests, all fans, compressor and damper operation good, no abnormal noise. Unable to duplicate noise. Found service bulletin in GE site pertaining to fan noise from FF fan, and updated parts that would need installed. Quoted customer as possible cause and repair cost. Customer not moving forward at this time, estimate only. ; ordrng 1 WR49X32042 (Refrigerator fan moisture kit) and 1 WR98R4546322 (Sum module)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/28/2023

"Cc that they had too many issues with this unit it was leaking also making a noise it was repaired, 2 or 3 times and now is leaking and making the same noise again. When arrived confirmed noise is coming from damper motor. Also water at freezer gasket. Changed setting on mullion to 100% and will order gasket to install behind gasket on freezer door. ; ordrng 1 WPW10479155 (Damper motor) and 1 W11159728 (Gasket for seal)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ2

Near Lorain, OH 44052

Angel

Job Details: 12/28/2023

Replaced ui and control board tested unit opt test good.

We serviced a

MAYTAG RANGE

Model MER6600FW5

Near Painesville, OH 44077

Dan H

Job Details: 12/28/2023

"Customer complaint that oven temperature is to low, oven temperature sensor is good, started bake for 350 degrees , temperature after preheat at 367 degrees, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Sheffield Lake, OH 44054

Angel

Job Details: 12/28/2023

Cc that unit is not starting. Verified and found door switch broken had switch from surplus installed new one tested unit opt test good.; used 1 WP3406107 (Door switch) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Avon Lake, OH 44012

Angel

Job Details: 12/28/2023

Replaced strike opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Avon Lake, OH 44012

Angel

Job Details: 12/28/2023

Cc that unit is freezing but sometimes ice cream will be a little soft. Unit is in the garage so I explained to the customer about having these types of units in the garage if it gets below 50* they will not function properly garage temperature has to be at least 55* or more for unit to function properly. Got unit to start running and made sure it had good frost pattern but the frost pattern was like halfway and checked watts and amperage and it was running at .56amps which is really low and at 65watts. Unit seems to have a freon leak ordering compressor and evaporator will have to check for leaks next visit because there still keeping stuff cold in the freezer. ; ordrng 1 W11580057 (Compressor) and 1 W11546692 (Evap)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD708MPS00

Near Bay Village, OH 44140

Angel

Job Details: 12/28/2023

"Cc that unit is not dispensing ice. Verified and could hear the motor humming. Removed motor to see if anything was damaged but looks like motor is jammed, also ordering ice chute and ui seems like theres warm air getting into unit.; ordrng 1 W10822606 (Dispenser motor) and 1 WPW10504458 (Chute) and 1 W11425798 (Seperator) and 1 W11626104 (Ui)"

We serviced a

GE RANGE

Model JGB600SET2SS

Near Lakewood, OH 44107

Angel

Job Details: 12/28/2023

Cc that broil works but not the bake. Verified and found igniter is open. Will need igniter replaced. Gave customer estimate and decided to proceed replaced igniter tested unit opt test good. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/28/2023

"Cc of unit not heating. Confirmed, found cut off open. Replaced cut off and thermostat from T/S. Cant verify air flow is on the roof, cust has a blower that helps air flow for dryer and is cycling at 178* and 135 on high heat. Op test ok; used 1 279816 (CUTOFF) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Chesterland, OH 44026

Jason N

Job Details: 12/28/2023

"Cc unit displays f7e1 Confirmed f7e1 for tachometer missing or wrong signal. Ran test cycle. Unit did not agitate or spin, motor only humming. Replaced motor capacitor using customer supplied pre id part. Reran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Parma Heights, OH 44130

Manny

Job Details: 12/28/2023

"Cc unit stuck in cycle, verified and unit stuck in drain cycle, reset and found code f7e5 ran test and heard noise underneath found pulley damage replaced shifter and pulley with TS, ran test cycle and no noise or codes, opt test ok; used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC2

Near Parma, OH 44130

Manny

Job Details: 12/28/2023

"Cc unit taking long times to dry, verify and unit heating properly, but restricted airflow, check vent outlet and Found flap stuck halfway down with lint in the swivel, removed lint and flap opening properly but housing loose like it was removed and not installed correctly, clipped outlet housing back in. Advise customer to use time dry when using mix loads. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM06

Near Shaker Heights, OH 44122

Jason N

Job Details: 12/28/2023

Cc unit ff door needs replaced due to damageReplaced ff door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Mentor, OH 44060

Joe O

Job Details: 12/28/2023

Cc: shutting down mid cycleCustomer had unit running upon arrival. Customer stated machine shut off after about 20 mins. Found motor over heating. Needs motor; ordrng 1 279827 (motor!dryer)

We serviced a

FRIGIDAIRE RANGE

Model PLES389ECH

Near Mentor, OH 44060

Joe O

Job Details: 12/28/2023

"Cc: not heatingFound element open. Needs elementCustomer does not want to repair at this time ; ordrng 1 318254906 (element bake 3400w), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Mentor, OH 44060

Joe O

Job Details: 12/28/2023

Cc: not coolingFound compressor seized. Needs compressor; ordrng 1 W11370574 (Compressor) and 1 W11109499 (drier-tube)

We serviced a

MAYTAG DRYER

Model MGD6230RHW3

Near Euclid, OH 44123

Joe O

Job Details: 12/28/2023

Cc: noiseFound blower wheel broke. Needs blower wheel and motor; ordrng 1 WP697772 (blower wheel) and 1 W11549461 (Motor)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Euclid, OH 44123

Joe O

Job Details: 12/28/2023

"Cc: not startingFound drain pump running upon applying power. Cancelled. Started. Found low water pressure. Good house pressure. Needs water valve. Customer does not want to repair at this time; ordrng 1 W11210463 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Painesville, OH 44077

Dan H

Job Details: 12/28/2023

"Customer complaint of grinding/rubbing noise, confirmed, found a screw in felt slide, removed, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Willoughby, OH 44094

Dan H

Job Details: 12/28/2023

"Customer complaint that unit is not starting, started normal wash cycle, unit filled , wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly ; ordrng 1 W11025157 (Sump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44134

Manny

Job Details: 12/28/2023

"Cc unit not cooling in both sections, verified and warm in the for and frozen on fz, unit needs heater and evap fan.; ordrng 1 W11559968 (Fan) and 1 W11650660 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Seven Hills, OH 44131

Manny

Job Details: 12/28/2023

"Customer states that he thinks that the parts was used because it came in a open box and the bottom weld is broken, verified and no padding in box discharge line is bend but fixable, bottom bracket weld is snapped looks like the compressor came off the box during shipping will reorder compressor.; ordrng 1 W11574734 (Compressor)"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Parma, OH 44134

Manny

Job Details: 12/28/2023

Cc unit not advancing verified and not advancing replaced timer opt test ok

We serviced a

KITCHENAID WALL OVEN

Model KEMC308KSS02

Near Westlake, OH 44145

Manny

Job Details: 12/28/2023

Replaced la

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Columbia Station, OH 44028

David R

Job Details: 12/28/2023

Customer is cooking and all burners and grills are hot. Tried replacing all but too hot. Customer said he will put on the remaining ones. Good. Op Test Ok.

We serviced a

KENMORE WASHER

Model 110.25132411

Near Berea, OH 44017

Marie V

Job Details: 12/28/2023

"Cc that the unit is not completing cycle and they have to play with latch in order to work. Ran diag found error code F5e3 lid unlock fault . Tested unit, replaced latch from T/S. Ran calibration. Op test ok; used 1 W11307244 (DOOR LOCK), from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Columbia Station, OH 44028

David R

Job Details: 12/28/2023

"Cc maybe leak on the floor, even when not using, not draining. No error codes. Ran unit all the way through test diagnostics, good, all components working. No leaks. All water draining. Going though and heat turning on at end of cycle. Advised customer make sure nothing is impeding any of the spray arms to get jammed and spray water to front door. As of today. No problems. Adjusted height of drain pump hose under sink to disposal. All functions normal. All draining is good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Berea, OH 44017

David R

Job Details: 12/28/2023

"Replaced wash motor assembly. Tested good, no leaks. All components good. Customer to mount. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Seven Hills, OH 44131

David R

Job Details: 12/28/2023

"Replaced FF gasket. Also advised customer to not place heavy items to weigh down door, could potentially open fridge. Unit is good. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Berea, OH 44017

David R

Job Details: 12/28/2023

Replaced agitator and screw. Customer was asking anything that can be done about clothes with strings wrapping around agitator. Can possible use a washable clothes bag to secure items in. Ran diagnostics. Good. Ran drain/spin to test. Unit is good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS00

Near Columbia Station, OH 44028

David R

Job Details: 12/28/2023

"CC unit not cooling top section. Ice build up on FF evap. Fan is not working. Ordering fan, harness and support. ; ordrng 1 W10633627 (Fan) and 1 WPW10389152 (Fan support) and 1 WPW10277799 (Harness fan FF evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Grafton, OH 44044

David R

Job Details: 12/28/2023

"Cc questions about door opening and closing. No problems. Opening and closing properly. Adjusted latch strike. One sleeve was cracked, replaced from t/s. Tested. Good. Op Test Ok. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near LaGrange, OH 44050

David R

Job Details: 12/28/2023

Cc unit not washing. Water coming in and draining good. 4-3 wash motor error. Ordering control and wash motor. ; ordrng 1 W11613479 (Wash motor) and 1 W11637581 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Bay Village, OH 44140

Angel

Job Details: 12/28/2023

Cc that unit is working now but sometimes if you open the door after it starts the unit will freeze and get stuck in drain mode but will not do anything even if you try to reset it. Ran diagnostics to see the error codes and and had and F8E4 error code float switch open. Looked underneath and found some water in drip pan. Found seal was bad had one in truck from surplus parts. Replaced gasket explained to customer opt test good.; used 1 W11483553 (Gasket) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS06

Near Avon Lake, OH 44012

Angel

Job Details: 12/28/2023

Replaced doors opt test good.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Avon, OH 44011

Angel

Job Details: 12/28/2023

Cc that unit has damage to it. Verified and found damage to rear panel and cabinet ordering parts. Office to reschedule.; ordrng 1 W10676680 (Cabinet) and 1 W11486091 (Rear panel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Parma Heights, OH 44130

Marie V

Job Details: 12/28/2023

"Cc of a grease leaking from right hand side, confirmed, no water just grease is from hinges, had too much grease on them. Corrected op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Brook Park, OH 44142

Marie V

Job Details: 12/28/2023

"Replaced gearcase, slider, rotor , stator and wahsplate. Found lid has a crack on it. Ran calibration, pass. Still working but it will break all the way soon. Ordering lid and hinges, ; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Hinge l) and 1 WP8572974 (Hinge r)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Brook Park, OH 44142

Marie V

Job Details: 12/28/2023

"Cc door is not closing properly because hinge is broken. Confirmed, will need new hinge, ordering parts; ordrng 1 WP8563965 (Hinge l) and 1 WP8572974 (Hinge R)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Rocky River, OH 44116

Marie V

Job Details: 12/28/2023

"Replaced control board, tested all buttons. Working op test okBrought core for return"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS22

Near Westlake, OH 44145

Marie V

Job Details: 12/28/2023

"Cc that microwave clip is broken. Confirmed, replaced part. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 12/28/2023

CC that there is water leaking. Confirmed. Found the dishwasher leaning forward. Raised the feet to level the dishwasher. There are no screw to support the dishwasher from moving. Advised Cust to get a bracket to go under the countertop to secure the dishwasher. Started a cycle let run for 25 minutes no leaks. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM804ESS0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 12/28/2023

CC that there is a burning smell when the heater turns on. Confirmed. Found a piece of debris on the heater. Removed the debris. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Streetsboro, OH 44241

Corina B

Job Details: 12/28/2023

There is a clicking sound. Confirmed replaced the slide from t/s. Ran a spin and an agitate. ; used 1 W10734521 (SLIDER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chagrin Falls, OH 44022

Corina B

Job Details: 12/28/2023

CC that the lights are not working and freezer handle is loose. Confirmed. Found the 3 led lights in the ceiling out. Replaced the led light from surplus t/s. Tightened the handle. Opt test ok. ; used 1 W11239944 (Led) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Pepper Pike, OH 44124

Corina B

Job Details: 12/28/2023

"CC that there is a loud noise when turning it on. Confirmed. Found the blower wheel is cracked. The drum is rusting and paint is flaking off. Will need a new drum, dryer repair kit, blower wheel and a motor. Office to reschedule ; ordrng 1 W10626460 (Drum) and 1 W11126010 (Motor) and 1 WP697772 (Wheel), used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Cleveland, OH 44124

Corina B

Job Details: 12/28/2023

"CC that the door fell and hit her knee. Confirmed. Found the hinges are broken. Will need new hinges. Called safety. Zhen unit is going to be replaced due to hinges breaking.Cust needs to call safety. ; ordrng 1 W11573703 (Hinges) and 1 W11573702 (Rt hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Beachwood, OH 44122

Corina B

Job Details: 12/28/2023

CC that the dryer is not heating. Confirmed. Found the heater open. Replaced the heater and the cutoff. Tested. Opt test ok.

We serviced a

GENERAL ELEC MICROWAVE

Model PSB9100DF1WW

Near Lyndhurst, OH 44124

Corina B

Job Details: 12/28/2023

"CC that the microwave is not heating. Confirmed. Tested with a cup of water, magnetron buzzing. Will need a new magnetron, diode and capacitor. ; ordrng 1 WB26X32629 (Magnetron) and 1 WB27X11033 (Capacitor) and 1 W11256462 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/28/2023

"CC that the freezer is at 32 and ff is at 40. Confirmed. Found a ball of ice on the evaporator. Will need the compressor and evaporator. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Wickliffe, OH 44092

Corina B

Job Details: 12/28/2023

"CC that the water is leaking, squealing and rust spots on the clothe. Found the valve weeping, the belt is slipping. There is rust on the lid. Replaced the valve and belt from t/s. Will need touch up paint. Customer can paint the lid. ; ordrng 1 72017 (Paint), used 1 W11210459 (VALVE), 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near Strongsville, OH 44136

Bill

Job Details: 12/28/2023

"Cc not getting cold, confirmed cc. 34 in freezer, 50 in ff sec. Pulled amps during compressor operation. Amps at 0.78, ordered new compressor, evap, and filter dryer. Follow up scheduled for 1/04.; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Filter dryer) and 1 W11550396 (Evap)"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near North Royalton, OH 44133

Bill

Job Details: 12/28/2023

"Cc grinding noise, confirmed cc. Found bolt holding rotor assembly was loose. Tightened, opt test good."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near North Royalton, OH 44133

Bill

Job Details: 12/28/2023

"Cc unit starts but does not heat, confirmed cc. Replaced the heating element from truck stock. Opt test good.; used 1 279838 from stock"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2827LL00

Near Brecksville, OH 44141

Bill

Job Details: 12/28/2023

"Confirmed error codes, spoke with tech line. Tech line had me order signal harness and eol harness. Office to follow up as signal harness was not in stock.; ordrng 1 W10562910 (EOL harness) and 1 W11249916 (Signal harness)"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Broadview Heights, OH 44147

Bill

Job Details: 12/28/2023

"Cc unit stopped working, confirmed cc. Found electrical issue with outlet. Advised customer they need to get an electrician out to fix issue."

We serviced a

SAMSUNG DRYER

Model DVG52A5500C/A3

Near Walton Hills, OH 44146

Bill

Job Details: 12/28/2023

"Cc unit will not start, confirmed cc. Tested belt switch and thermistors on blower housing, found the thermistors where open. Ordered new thermistors, follow up scheduled for 1/4/24; ordrng 1 DC32-00007A (Thermistor) and 1 DC47-00016A (Thermistor ac), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Beachwood, OH 44122

Bill

Job Details: 12/28/2023

"Cc same noise as before, confirmed cc. Was able to get it to make noise after playing with it a bit. Same as before condenser vibrating on the tile floor. Advised customer to slide a bit of cardboard under unit to help reduce noise of vibrations."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland, OH 44128

Jason N

Job Details: 12/28/2023

"Cc unit not spinningPlugged in unit, found unit stuck in drain out mode. Canceled drain out mode, started into drain out mode again. Checked pressure hose, blew through hose, hose is clear. Ran diagnostics, found code f8e1 for no/low fill, f3e1 for pressure system fault and f1e1 for main control fault. Unit will need main control replaced ; ordrng 1 W11654022 (Control-elec)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Garfield Heights, OH 44125

Jason N

Job Details: 12/28/2023

"Cc unit smokes when trying to run a bakeInspected oven cavity. Found evidence of a spillage on bottom oven plate, pulled plate and checked underneath. Ran bake test, found residual spillage is burning off bottom plate. Let burn residual off then stopped cycle. Ran bake test again to burn off more residue. Ran heat cycle until unit stopped smoking. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44105

Jason N

Job Details: 12/28/2023

"Cc unit frequently goes offbalance, agitation is hard on clothing Ran diagnostics, found code f0e9 for offbalance pause. Ran test cycle, all functions passed. Tub suspension checks good. Ran spin and drain test with clothing load. No abnormal vibration or movement. Advised customer on choosing appropriate wash cycle for the load, and ensuring load distribution during spin cycle to minimize vibration/off balance situations. If offbalance stoppage of unit happens, they can run an additional Drain and Spin. Unit is working as designed."

We serviced a

KITCHENAID RANGE

Model KGRA806PSS02

Near Cleveland, OH 44120

Jason N

Job Details: 12/28/2023

"Installed spark module. Ran bake test, no spark. Op test no good. Checked power from ACU, 0v to spark module. Unit will need ACU replaced. Part (9761594) is discontinued. Unable to repair unit; saved tckt"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Cleveland, OH 44143

Jason N

Job Details: 12/28/2023

"Cc unit not starting Unit will not start, customer also claims a burning smell. Started timed dry cycle test, unit motor relay clicks but no tumble. Checked power at control relay, good at 121v. Checked all thermals, found thermal fuse open. Replaced thermal fuse using truck stock part. Retested dryer cycle, unit tumbles and heats. No burning smell. Unable to check vent outlet for proper airflow. Advised customer to contact a vent service company to have venting inspected/cleaned. Unit op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Gates Mills, OH 44040

Jason N

Job Details: 12/28/2023

"Cc unit squealing noise and small amount of water appearing from underneath Ran test cycle, heard noise from gearcase during spin cycle. Checked under unit, found water has been leaking through tub seal and into gearcase. Unit will need Gearcase replaced. ; ordrng 1 W11454734 (Gearcase)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TW6

Near Mentor, OH 44060

Dan H

Job Details: 12/28/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature 45 degrees, freezer section temperature at 37 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier ; ordrng 1 WPW10143759 (Drier) and 1 5303918274 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ5

Near Chesterland, OH 44026

Dan H

Job Details: 12/28/2023

"Customer complaint that burners are too low, confirmed, found that when stove is pushed all the way into stove slot it partially closes gas supply valve, advised customer that they needs a plumber to move gas line, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Roaming Shores, OH 44084

Dan H

Job Details: 12/28/2023

"Customer complaint that unit is making noise, confirmed, found hairline crack in blower wheel , installed new blower wheel, op test good ; used 1 WP697772 (Blower wheel) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Austinburg, OH 44010

Dan H

Job Details: 12/28/2023

"Installed new drain hose, op test good"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Geneva, OH 44041

Dan H

Job Details: 12/28/2023

"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 DC47-00019A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GSS22JFPDCC

Near Madison, OH 44057

Dan H

Job Details: 12/28/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 49 degrees, freezer section temperature at -10 degrees, found evaporator frozen solid, found defrost heater open, unit needs new defrost heater, customer does not want repair ; ordrng 1 WR51X10101 (Defrost heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Willoughby Hills, OH 44092

Joe O

Job Details: 12/28/2023

"Cc: squealingFound pulley lubricated, causing belt to slip. Whipped off pulley. All rollers spin free no abnormal noise. Tested. Found unit still squeaking. Spoke with bj, stated only other thing could be the motor. Needs motor and blower wheel; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Lyndhurst, OH 44124

Manny

Job Details: 12/27/2023

"Cc unit not heating, verified and good voltage took apart and heater open, unit needs element replaced ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ

Near Lyndhurst, OH 44124

Manny

Job Details: 12/27/2023

"Cc unit leaking into the fz, verified and drain clogged, steam and cleared drain, opt testok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near Mayfield Heights, OH 44124

Manny

Job Details: 12/27/2023

"Replace damper ran test 121 good operation, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FNAH01

Near Beachwood, OH 44122

Manny

Job Details: 12/27/2023

"Cc that both sides Modules have been replaced, and light still flickers, asked if the top Module in the ff was replaced hes asking if there was a 3rd light they didnt knew, unit needs module but customer will purchase from Amazon and install."

We serviced a

JENN-AIR COOKTOP GAS

Model JGD3536GS00

Near Shaker Heights, OH 44122

Manny

Job Details: 12/27/2023

"Cc flame discoloration and too high, verified and adjusted flame, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Beachwood, OH 44122

Jason N

Job Details: 12/27/2023

Cc door not closing due upper rack not retracting back all the way. Confirmed upper rack not retracting fully. Found adjuster wheel from original adjusters still in the left side track. Removed wheel. Upper rack retracting fully and door closing. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/27/2023

"Cc that unit is not heating up. Confirmed. Stared unit, ignitor does not comes on, checked all fuses good. Found ignitor open. Replaced from T/S. Tested unit. Ignitor comes on. Op test ok; used 1 279311 (IGNITOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, OH 44125

Manny

Job Details: 12/27/2023

"Cc rack falling off verified and wheel off adjusters, replaced adjuster with pre Id opt test ok"

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