Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7687 customer reviews

Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced the control. Brought core back for return. Steamed out the fz evap. Optest ok.

Near Peppermill Ct, North Olmsted, OH 44070
Corina B.

Corina B.

DRYER WHIRLPOOL WGD9750WW0 Replaced the belt. Optest ok; used 1 SHIPPING (shipping and handling) from stock

Near Archmere Ave, Brooklyn, OH 44144
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDW01 Installed new parts op tested good

Near Eastway Rd, South Euclid, OH 44118
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 "CC that the unit is burning the floor. Checked the oven sensor 1090 ohms. Called t/l Andrew checked the gasket, door, flame is good. to replace the control and the oven sensor. Cust has an extended warranty with whirlpool, Carrie. Whirlpool sent a sr number over, wpcsy00dpl1 cancel app for Wednesday ; ordrng 1 W11113908 (cntrl-elec 12575) and 1 WPW10181986 (sensor 8357)"

Near E 159th St, Cleveland, OH 44110
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4850HW1 Installed new parts op tested good

Near Hamlen Ave, Cleveland, OH 44120
Brian M.

Brian M.

WASHER WHIRLPOOL WFW6620HW0 "Cc of walking Found unit to have excessive vibration tried to level feet no good Called whirlpool, they suggested I take pedi stool off and run it again, took pedi stool off with customers help, no change Called whirlpool back, they say I need to replace the tub Needs tub assembly, Need second tech on return visit; ordrng 1 W11287251 (TUB ASSEMBLY )"

Near McClintocksburg Rd, Diamond, OH 44412
Brian M.

Brian M.

WASHER GE GTW485ASJWS Installed speed sensor and update Ran test cycle OP Test Ok

Near Fieldstone Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV52J8700EP/A2 "Replace shaft and roller,opt test ok"

Near Rosecliff Dr, Lorain, OH 44053
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC302EPA00 "Customer stated they could not find the parts delivered to them, even though tracking shows delivered on 3-13-19. Reordering gaskets.; ordrng 2 W10830047 (gasket-fip)s"

Near Butternut Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part op tested good

Near Ridgeview Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed the new part op tested good

Near Poore Rd, Conneaut, OH 44030
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Installed hub Ran auto test and calibration OP Test Ok

Near OH-59, Ravenna, OH 44266
David R.

David R.

SXS REFRIGERATOR WHIRLPOOL WRS526SIAH00 "It looks like damper is inside air diffuser assembly. Other wise will have to break styrofoam apart, no way to get back together, glued. Ordering assembly, office to refund difference in parts ; ordrng 1 W11177624 (diffuser ASSEMBLY )"

Near Briar Bush Ln, Strongsville, OH 44149
Corina B.

Corina B.

WASHER WHIRLPOOL CAE2745FQ0 Replaced the interface. Started a cycle. Optest ok. Unit not hooked up. Cust said that it can be left where it is at

Near Behrwald Ave, Cleveland, OH 44109
Jason N.

Jason N.

DRYER SAMSUNG DV45K7600EWA3 "Cc unit making noiseCustomer stated making a grinding noise when using unit loaded with clothes. Checked drum drive components. Found both back drum rollers worn. Unit needs drum support rollers.; ordrng 2 DC97-16782A (DRUM ROLLER3748)s, used 1 SHIPPING (shipping and handling) from stock"

Near Canyon Ridge Dr, Painesville, OH 44077
Dan H.

Dan H.

RANGE KITCHENAID KFGD500ESS04 "Customer complaint that upper oven is not working properly, started bake for 350 degrees, temperature after preheat at 360 degrees, unit is operating as designed"

Near Montello Rd, Independence, OH 44131
Dan H.

Dan H.

RANGE WHIRLPOOL RBD275PDQ7 "Customer complaint that oven will shut off and display gos blank, found cooling fan not working, unit needs new cooling fan, customer does not want repair ; ordrng 1 WPW10016550 (blower), used 1 SHIPPING (shipping and handling) from stock"

Near Henley Rd, East Cleveland, OH 44112
Jason N.

Jason N.

DRYER SAMSUNG DV42H5000EWA3 "Cc unit not heating Checked power in to unit, good at 242v, checked all thermals, found heater element open. Unit needs element. Customer not repairing at this time, estimate only."

Near S Ashwood Ln, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 "Installed the agitator was still squeaking I got it to duplicate the noise while I was in the home replace the cam and belt unit test good. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

Near Norman Ave, Ashtabula, OH 44004
David R.

David R.

DISHWASHER KITCHENAID KDPE234GPS0 "Cc no water. Found float switch knocked out of place. Whole frame is bent, door is bent, door is hitting cover to float switch because it is pushed so far forward. Ordering parts. Customer will call once parts come to reschedule return date.; ordrng 1 W10864081 (gasket) and 1 W10873429 (housing) and 1 W11157407 (panel) and 1 WP8531743 (gasket) and 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge) and 2 WPW10084086 (door balance wheel)s and 2 WPW10195039 (float switch)s and 1 WPW10681506 (tub-dishwr)"

Near Chamberlain Rd, Grafton, OH 44044
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not spinning properly, found drain hose laying on the floor , ran diagnostics found f8e1(long/no fill) error code, advised customer that drain hose needs to be a minimum of 39” off of floor, unit is operating as designed"

Near South Blvd, Maple Heights, OH 44137
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc Frost building up in FZ and temp in FF. Found Fz Evan frosted up over, fan hardly running, ice and FZ cabinet floor, water dripping into FF. Found thermistor out of range. Replaced from t/s. Tested. Steamed all ice. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"

Near Tall Oaks Trail, Olmsted Township, OH 44138
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint that unit is only dispensing crushed ice, found ice bin lever missing solenoid, corrected, op test good"

Near Dandridge Dr, Warrensville Heights, OH 44128
David R.

David R.

WASHER MAYTAG MVWB835DW4 "Replaced parts, ran diagnostics test 51. Also ran a load on a normal cycle with load inside. Good. Op test ok"

Near Marigold Blvd, North Ridgeville, OH 44039
Joe O.

Joe O.

RANGE WHIRLPOOL WFE515S0ES0 Cc: no resistance in hingesInstalled hinges. Op test ok

Near Johnnycake Ridge Rd, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SMBM Installed control. Op test ok

Near Atkins Rd, Geneva, OH 44041
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cc: intermittently not dispensing iceFound some cubes bridged together. Ice is dispensing at the moment. Adjusted water flow to ice maker to allow less water in at fill. Advised customer to monitor. Op test ok

Near Fox Run Cir, Roaming Shores, OH 44084
Jason N.

Jason N.

DRYER AMANA NED4600YQ1 "Cc unit not workingConfirmed unit will not start, checked power in to unit, couldn’t not pull plug from receptacle. Turned off breaker, pried plug out. Found l2 and terminal burnt and plug melted. Same for receptacle. Advised customer to contact electrician."

Near Myers Rd, Geneva, OH 44041
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDW01 There’s a service pointer talking about excess frost buildup inside the freezer the rear Styrofoam tower needs to be replaced along with the control board.; ordrng 1 W10919804 (duct-air) and 1 W11353813 (CONTROL)

Near Eastway Rd, South Euclid, OH 44118
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4800XQ0 No part yet I went to the home because it wasn’t far away from where I was; saved tckt

Near Westchester Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

WASHER WHIRLPOOL WFW6620HC0 "Installed dispenser, ran wash test, op test no good.Small drip on bottom of unit. Found tear on upper lip of bellow gasket. Unit needs bellow gasket.; ordrng 1 W11314648 (bellow)"

Near Stanhope-Kelloggsville Rd, Williamsfield, OH 44093
Arthur V.

Arthur V.

REFRIGERATOR GE CFE28USHBSS Replaced feature bd No good. Other part ordered is incorrect part. I need the display bd not the facia. This was my fault. Please order correct part. ; ordrng 1 WR55X30439 (cafe lcd board singl)

Near OH-45, Austinburg, OH 44010
Corey L.

Corey L.

WASHER MAYTAG MVWB750WQ0 "Customer complaint washer just buzzes and won’t start after stopping mid cycle, found long drain error, drain pump just buzzing when activated, found drain hose shoved into standing pipe about 1.5 ft when pulled out water was heard and syphoned out, advised customer to have drains cleaned, pump still buzzing when line is clear unit needs drain pump asm; ordrng 1 W10536347 (drain pump asm)"

Near Tail Feather Dr, North Ridgeville, OH 44039
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not washing dishes, customer stated it’s all he got from Home Depot. Ran diagnostics, found codes 4-3 motor not running, and 7-1 no heat. Wash motor not turning on during cycle, motor relay not clicking on. No power to motor . Unit needs control board.; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)"

Near Peck Rd, Mantua, OH 44255
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 "The ice chute gasket is missing. And the icemaker is constantly filling with water water but needs a gasket and valve; ordrng 1 WPW10287601 (seal) and 1 WPW10349187 (valve), used 1 SHIPPING (shipping and handling) from stock"

Near S Woodland Rd, Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS01 "Cc: not coolingFound temps in ff section at 80 degrees, and freezer at 84 degrees. Could not pull unit out. Ran diagnostics could not hear compressor running. Spoke with BJ, he stated to look for a leak, and check compressor power. Advised him I can not pul unit out because customer has a table built into the wall. Stated to listen for carefully for the compressor to kick on. Could not hear compressor. Stated to call whirlpool tech line. Called whirlpool spoke with Andy. He stated the unit will have to be pulled, he stated to check wattage of compressor. He stated to check for leaks and restrictions. Isolate the sealed system if necessary. Pulled unit. Found compressor not running. Checked power from Orion board. Compressor not receiving power. Needs Orion board; ordrng 1 W11336586 (CONTROL)"

Near Knowlton Ave, Cleveland, OH 44106
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4800XQ0 No part yet I went to the home because it wasn’t far away from where I was; saved tckt

Near Westchester Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

DISHWASHER MAYTAG MDB4949SHZ1 "Installed new valve, unit filled, wash motor is not spraying, unit needs new sump assembly ; ordrng 1 WPW10591570 (pump&motor)"

Near Beacon Hill Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Temperature in the freezer was 40 temperature in the fridge or 60 no heat transfer needs a compressor and fresh food evaporator estimate only; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

Near Chalfant Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF707ESS01 "The drain tubes plugged. The drain has a built up of hard stuff.; ordrng 1 W11084807 (extension), used 1 SHIPPING (shipping and handling) from stock"

Near Traynham Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Customer complaint that fresh food section is not cooling, fresh food section temperature at 80 degrees, freezer section temperature at 31 degrees, evaporator fan is not running, good frost pattern, no power to fan motor, no power from control, unit needs new control ; ordrng 1 WPW10317076 (cntrl-elec)"

Near Linden Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Found error code f7e5 shifter fault and f5e3 lid lock fault and f7e1 basket speed fault delete code spin basket for tension notice it was a little hard to turn took cam underneath found gearcase bended to the side before giving estimate I try taking agitator out and it wouldn’t come out giving estimate he will not fix

Near Oak Point Rd, Lorain, OH 44053
David R.

David R.

DRYER WHIRLPOOL MEDC465HW0 "Cc of noise, heat is working and cycling. Bad idler pulley. Replace with dryer repair kit tested. Good. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Winchester Ct, Strongsville, OH 44136
Corey L.

Corey L.

RANGE WHIRLPOOL WFG320M0BS3 "Customer showed pop, customer complaint a seal can be seen inside the door, confirmed the inner seal for door glass is broken and hanging inside, ordering inner gasket; ordrng 1 W11104748 (gasket-wnd)"

Near Blossom Park Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL GMC305PRS01 "Found bake element working but broil was broken customer want me to give him an estimate on broil elements and put in glass he bought he will fix it; ordrng 1 WP9760771 (elmnt-brol), used 1 SHIPPING (shipping and handling) from stock"

Near Chelsea St, Avon, OH 44011
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW0 "Customer complaint washer making a loud noise when switching through parts of the cycle like was to rinse or rinse to spin, ran agitation and spin tests, all sounds are normal customer did not hear the noise, asked for 4 or 5 towels, customer put one bath towel and four hand towels in, started normal wash, unit filled and advanced to wash, not hearing noise, ran drain and spin, advised customer to try to take a video of sound if it happens again"

Near Jennings Ridge Dr, Cleveland, OH 44109
Arthur V.

Arthur V.

DRYER MAYTAG MEDC300BW0 Found issue is with a open thermal fuse due to a clogged vent. Replaced t fuse. Op test good Took motor. ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Scotch Pine Ct, Perry, OH 44081
Corina B.

Corina B.

WASHER MAYTAG MAV7600AWW Replaced the timer. Started a normal cycle. Filled and started to agitate and spin. Optest ok.

Near Orchard Cir, Chagrin Falls, OH 44022
David R.

David R.

DISHWASHER WHIRLPOOL WDT970SAHW0 "Cc of heat, also questions about cycles, answered and also referred them to owners manual. No error codes. Ran service diagnostics. All components working. Poured water on element to show customer it is working. Went over heat dry and extended dry. Unit is good. There was no MSN sticker on unit. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near State Rd, North Royalton, OH 44133
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Installed ice maker, ran diagnostics test, all functions passed, no codes, op test good."

Near Pontius Rd, Mogadore, OH 44260
Corina B.

Corina B.

COOKTOP ELE KITCHENAID KCGS556ESS02 "CC that the right front burner does not work. Found unit is siliconed in place, builder uninstalled the cooktop. Found the igniter unplugged for the spark module. Optest ok."

Near North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 CC that the fz and ff are not cooling. Found the evap fan not running. Checked the red and white wires to the fan 120 volts. Replaced the evap fan from t/s. Optest ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Eastwood Blvd, Garfield Heights, OH 44125
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDS40CVSS3 "Customer complaint that unit is not cleaning the dishes, placed glasses upright in racks , started normal wash cycle, incoming water temperature at 97 degrees, top rack is not getting enough water pressure to spray, cleaned out filter, op test good"

Near Penfield Ln, Solon, OH 44139
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Ordering heating element is shorted and snap; ordrng 1 W10703867 (heater)

Near Hidden Tree Cir, North Ridgeville, OH 44039
Corina B.

Corina B.

ICE MAKER KITCHENAID KUIA18PNLS5 "CC that there is no ice. Started a cycle no frost pattern on the evap. Checked the volts to the gas valve 120 volts. Tapped the system -20 psi. Will need a evap, compressor and gas valve"

Near Memphis Ave, Brooklyn, OH 44144
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced part. Tested. Good. Op test ok

Near Crinkleroot Clearing, Brecksville, OH 44141
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replace tub and transfer everything notice there was a part broken inside of old tub ordering would not need to come back customer will install parts,opt test ok do not schedule but order parts ; ordrng 1 W10837623 (bracket)"

Near Cooley Rd, Grafton, OH 44044
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL WOC75EC7HV00 Installed new parts unit tested good the inner door was not needed I have the door for return; used 1 SHIPPING (shipping and handling) from stock

Near Bryden Rd, Beachwood, OH 44122
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE FFBD2406NS11B Cycled unit for 20 min in wash and drain no leaks. ; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket)

Near Fobes Rd, Rock Creek, OH 44084
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Cc: door alarm continuously goes off after door is open, noise in freezer after door is closed, freezing on top shelf in ff sectionFound evap is frosted up near the evap fan. Evap fan hitting ice. Found damper loud. Found unit not defrosting properly. Entered manual defrost. Unit defrosting. Needs control and damper; ordrng 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)"

Near Berwick Rd, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees , freezer section temperature at 23 degrees, evaporator fan is running, good frost pattern, compressor and condenser fan are running, thermistors are good, unit needs new control; ordrng 1 WPW10120827 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Dorchester Rd, Gates Mills, OH 44040
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WML55011HS3 "Cc unit not heating or making loud noise Customer stated unit making a loud buzzing noise during some cycles, also intermittently not heating. Ran several heat tests, unit is heating normally at this time, transformer initial mag power up is quite noisy, every cycle. Ordering transformer and mag.; ordrng 1 W11334531 (TRANSFORMER) and 1 W11402082 (MAGNETRON)"

Near Longview Trail, Chagrin Falls, OH 44023
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced air duct. And shelf. Op test good

Near Clearway Dr, Eastlake, OH 44095
Joe O.

Joe O.

WASHER FRIGIDAIRE FFLE3911QW0 "Cc: washer went off balance, walked its way to the middle of the floor and now won’t workEntered diagnostics, unit would not fill or spin. Found error code c6(clutch alarm). Reset control. Re entered diagnostics. Unit filling. Unit will not spin or agitate. Found shifter just rotating, can not locate home position. Shifter also banged up. Needs shifterCustomer does not want to repair at this time"

Near E Shore Blvd, Timberlake, OH 44095
Arthur V.

Arthur V.

OTR MICROWAVE KITCHENAID KMHS120EBS1 Found unit drawing 10.90 amps with very little heat. Needs mag tube and diode. Customer does not want repaired.

Near Stoneybrook Ln, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER MAYTAG MDB4949SDH3 "Customer complaint dishwasher leaked, found evidence of water leaking under unit, started quick wash and let run 30 min, not one drop anywhere, leaking looks like it occurred on the right side under frame, pulled out unit and checked for evidence of water on or around noise dampener and upper rack bolts, nothing seen after installing water mat.

Near Lark St, Lakewood, OH 44107
Dan H.

Dan H.

RANGE AMANA AGR5330BAS3 "Installed new oriface and line, op test good"

Near Stickney Ave, Cleveland, OH 44109
David R.

David R.

DRYER WHIRLPOOL WGD8000DW4 "Replaced parts, tested. Op test ok"

Near Oakhurst Cir, Brecksville, OH 44141
Arthur V.

Arthur V.

WASHER MAYTAG MHW6630HW0 Replaced vent coupler. I addressed concerns over not spinning out. I ran diagnostics and got a f0e5overloaded error. I put current load on drain and spin and unit did spin out load. I cleared the error code for future diagnostics. Customer has used a couple of times and unit has not leaked prior to replacing vent. Left leak mats.

Near Hidden Glen Dr, Mentor, OH 44060
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW4 "Installed part, calibrated, op test good, took part with to send to academy"

Near Carmichael Dr, Chesterland, OH 44026
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW0 "CC that there’s a code F8E1 Valve failure. Checked the valves pins 1 and 2 1153 ohms, 1 and 3 1189 ohms. Called t/l Ed if unit is on a pedestal the drain hose need to be 36” from the stand. Drain hose needs to be raised. Optest ok."

Near Exeter Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced lights. Tested. Good. Op test ok

Near Montridge Ct, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR GE GTS18FBMDRWW "Customer complaint fridge making very loud rattling like dishes banging, cooling was off when tech arrived, raised temp to turn on cooling, customer stated the sound hasn’t happened since the call was made for svc, when compressor kicks off it rattles very loudly, but customer says it’s always done that it’s a constant sound like something in the fan in the back, fan is clear of obstructs, advised to take a video if it happens again"

Near Victoria Ave, Lakewood, OH 44107
Jason N.

Jason N.

DRYER WHIRLPOOL CET9100GQ0 "Cc unit dryer displays f70, will not workCalled wp tech line, Leon, transferred me to commercial tech line. Tech line stated check power in to dryer, f70 code basically means no power to dryer main board. Went to check power, found receptacle burned and melted. Told customer to shut breaker off. Advised customer to contact electrician."

Near Kent, OH
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed pantry door. Op test ok

Near Lake Rd, Madison, OH 44057
Jason N.

Jason N.

DRYER MAYTAG MEDC400BW0 "Cc unit not heatingChecked power in to unit, good at 241v. Checked all thermals, found element open. Replaced using customer supplied pre Id part. Op test good."

Near Windward Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDB765FW0 "Replace sensor one of terminal was broken part #on sensor wp338906 sur plus notice we don’t carry this part on truck stock also found coils making a clicking sound turning replace both defective parts opt test ok ,took pic of pop ; used 1 279834 (COILXXACADEMY RETURNXX) from stock"

Near Lake Rd, Sheffield Lake, OH 44054
Jason N.

Jason N.

REFRIGERATOR GE GFE27GSDASS "Installed evap fan. Confirmed fan op, good airflow. Advised customer to allow 24 hrs for unit to return to desired temps."

Near Ironwood Cir, Aurora, OH 44202
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 Installed listed parts. Ran auto test and calibration p. Op test ok

Near E 253rd St, Euclid, OH 44132
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Replace main light,all light came on ,opt test ok"

Near Compass Cove, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW3 The part is not needed there’s nothing wrong with the washer she didn’t know how to use it.

Near Amhearst Cir, Beachwood, OH 44122
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL MFI2569VEM3 Replaced right side fresh food door seal. Reformed using heat

Near Hendricks Rd, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER MAYTAG MED6000XG0 The blower will not come off in one piece I had to break the wheel off. after that there was so much lint buildup inside the machine I had to clean the machine out otherwise the machine would’ve caught on fire. After I reassembled the unit the idler pulley was squeaking customer explained me that he paid for a dryer repair kit there’s nowhere in the notes that stated that except the write up. I had to disassemble the machine the second time and install the dryer repair kit unit tested good.

Near Bellflower Dr, Geneva, OH 44041
Corey L.

Corey L.

WASHER KENMORE 110.2513241 "Customer complaint washer won’t spin out clothes and is loud, confirmed found hub stripped, quoted to replace, ok, replaced with ts hub, op test good, calibrated and cleared oob error; used 1 W10528947 (HUB) from stock"

Near Dunfield Dr, Cleveland, OH 44143
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBFC42FTS03 "Installed control, op test good, advised waiting 48 hours for temps to settle"

Near Capital Hill Cir, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

DRYER MAYTAG MEDB765FW0 Customer having a intermittent problem with start button on panel. Advised customer to warm up finger before attempting. Unit did not fail after many attempts. Could not duplicate issue

Near Ireland Rd, Montville, OH 44064
Jason N.

Jason N.

WASHER WHIRLPOOL MVWC465HW2 "Cc unit not washing Customer stated he tried running a cycle after last service, wouldn’t start cycle, unit just sat there. Ran auto cycle, no hot water coming in, hot valve shut off. Opened and reran auto test, all functions passed. Had customer start normal cycle. Unit op test good."

Near Nelmar Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC465HW2 When arrive found unit full of water inside try to drain it found pump motor humming loud and over heating so drain water with shot vac they also not loading unit properly and using too much detergent also over loading unit advise then how to proper use unit also replace drain pump from surplus parts I had on truck stock W10919003

Near Parkway Dr, Lorain, OH 44053
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104HPS0 Replaced the pump and motor and control. Ran a calibration. Optest ok.

Near Russell Ave, Parma, OH 44134
Jeff M.

Jeff M.

FREEZER WHIRLPOOL WZF34X20DW01 The seal in the top right corner popped out of the channel push the seal back in place unit tested good

Near Holly Hill Dr, Cleveland, OH 44128
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL W1TXEMMWQ00 Icemaker had a crack under neath allowing to leak when it has water in it replace from truck stock opt test ok ; used 1 4317943 (ICEMAKER) from stock

Near Garfield Blvd, Lorain, OH 44052
Gabriel P.

Gabriel P.

WASHER MAYTAG MHWE950WW01 Found valve Leaking from underneath after running normal cycle will need a valve giving estimate took pictures of vslve leaking customer will not repair

Near Cascade Ct, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 "Found a dry sheet stick into vent where heat goes into found something sticky clean out also calling tech line they said customer may had some sticky in there that area or could of been manufactured he ask to rub a dry sheet on the area to see if it catches but is good,also customer has a fire hazard flex foil advise him which one to get opt test ok"

Near Hollow Wood Ln, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Bottom freezer led was defective replace pass all lights work opt test ok

Near Muirfield Way, Westlake, OH 44145
Joe O.

Joe O.

DRYER WHIRLPOOL WED4850HW0 Cc: loud thumping noiseFound a screw under the felt for the drum. no damage to unit. Removed screw. Ran test cycle. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard

Near Dorsh Rd, South Euclid, OH 44121
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint lights in fez and top of ff are out, confirmed, found from led failed, removing module caused wires to strip from harness, tried pulling out to splice but wires are not long enough, was able to get bare wires touching to complete circuit to allow for lights to operate, called tl, spoke with Ed, trade team will contact the customer within 48-72 hrs"

Near Aaron St, Berea, OH 44017
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354EBS3 "CC that a spoon fell on the heater and melted. Found plastic on the heater, cleaned the residue from the heater. Ran a calibration. Optest ok."

Near Northland Ave, Lakewood, OH 44107
Joe O.

Joe O.

DRYER WHIRLPOOL WGD75HEFW0 Cc: loud vibrationUnit sounded like blower wheel was cracked or off balance. Looked down in blower found debris in blower. Customer vacuumed out debris. Ran test cycle. Op test ok

Near Fay Dr, South Euclid, OH 44121
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2269VEW8 "Installed main control, Programmed to 1720. All functions test good. Customer also stated she was not able to dispense water and ice maker wasn’t working. Customer installed new filter, but did not seat in properly. Removed and reseated. Water dispense now working."

Near Durham Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW6620HC0 Water is leaking out of the soap dispenser. Needs a new soap dispenser; ordrng 1 W11318755 (drawer)

Near Lansbury Ln, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint that unit is not dispensing water sometimes, unit dispensed water today, removed filter, good flow through water system, unit is operating as designed"

Near MacBeth Ave, Fairview Park, OH 44126
Dan H.

Dan H.

WASHER MAYTAG MVWB835DC3 "Customer complaint that unit is not starting, confirmed, nothing working on user interface, control tests good, unit needs new user interface ; ordrng 1 W11120178 (console)"

Near W 47th St, Cleveland, OH 44102
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG505M0BB2 Igniter failed installed new part unit tested good; used 1 12400035 (IGNITER XXACADEMY RETURNXX) from stock

Near E 125th St, Cleveland, OH 44120
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC704FPS03 Customer said handle was not the issue it was a dent on door next to handle took pictures ordering door we will keep track of door then reschedule they are aware ; ordrng 1 W10849509 (dor-fip)

Near St James Trail, Avon, OH 44011
Jason N.

Jason N.

REFRIGERATOR GE GSS25XSPABS "Cc unit freezer frosting and not coolingConfirmed evap frosted over, checked defrost circuit from board, reading open. Recommended replace both defrost thermostat and heater. Customer not repairing at this time, will call office to schedule if moving forward with repair. Estimate only at this time."

Near Mulberry Rd, Chardon, OH 44024
Dan H.

Dan H.

DRYER WHIRLPOOL WGD9750WW0 "Customer complaint that unit is not starting, confirmed, found belt snapped, unit needs new belt; ordrng 1 661570V (belt), used 1 SHIPPING (shipping and handling) from stock"

Near Archmere Ave, Brooklyn, OH 44144
Arthur V.

Arthur V.

WASH/DRY STACK FRIGIDAIRE FLSE72CGS8 "Found trans locked up and burnt the belt. Transmission is no longer available. Also would need a idler pulley,trans drive pulley and a belt. Unit manufactured 2-98."

Near Austin Rd, Geneva, OH 44041
Corina B.

Corina B.

WASHER MAYTAG MHN30PDCWW0 "CC that there is and error code. Ran diag no codes. Started a cycle, good. Optest ok."

Near Lorain Rd, Fairview Park, OH 44126
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW3090JW There was something caught in the pump clean the pump out unit tested good

Near Hazel Dr, Cleveland, OH 44106
Arthur V.

Arthur V.

DRYER CROSLEY VED6505GW0 Found unit running but no heat. Checked power no good. No 220v to dryer. New cord needs a electrician. Informed customer office of the issue

Near N Bend Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MVWB865GW0 Found 3 error codes f0e3 overload— f3e2 inlet thermistor shorted or open —- f8e1 —-long fill no fill. Needs water valve. ; ordrng 1 W11165546 (valve)

Near Crimson King Trail, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSF26C6XYY00 "CC that there is frost in the flames section. Steamed out the evap. Will need a main control, the first evap cover and thermistor. Office call cust with quote on pricing.; ordrng 1 WPW10235503 (cntrl-elec) and 1 WPW10384183 (thermistor) and 1 WPW10451893 (fan-scroll), used 1 SHIPPING (shipping and handling) from stock"

Near Chatham Point Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 Drum has significant damage I took a picture of the drum where it’s bent the inner drum assembly needs to be replaced the unit is non-functional.; ordrng 1 W10899578 (drum)

Near Haltnorth Walk, Cleveland, OH 44104
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced the adjuster kit. Optest ok.

Near Lorain Rd, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint frost developing behind deli drawer, confirmed, temps were 50 in ff and 4 in frz, fans are working, fridge not over loaded, ordering control; ordrng 1 W10797301 (cntrl-elec)"

Near Peppermill Ct, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBSD608ESS01 "Customer complaint ice maker won’t stop making ice and dumps into freezer, optics tests pass, everything is aligned Spoke with sterling, optics are good it must not be properly aligned, performed FaceTime video call with tablet and phone to watch ice bin hitting flap, everything appears inline, nanny was at home when tech arrive after speaking with wpl tl customer came home and Stated ice maker is missing bin when dropping and drops ice behind ice maker, tried adjusting bracket and ice maker best as possible to level, noticed bracket when installed properly pushes on fill cup, advised customer to monitor"

Near Granite Ct, Westlake, OH 44145
Corey L.

Corey L.

DRYER MAYTAG MEDB765FW0 "Installed parts, noise is way better maybe thumping could be heard faintly, customer agreed and is just worried that after warranty the thumping now will cause a part to fail, advised her the unit is safe to operate as normal"

Near Sprecher Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

STACK W/D GE GUD27ESSM0WW Customer complaints that top panel is bent and she never see it like that before but looking at the pictures it is normal is the way is designed

Near Sunflower Ln, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFTR1821QB3 Found door not sealing gasket was torn also hinges was squeaking also evaporator cover was broken and unit was plug in to gfi advise not to use gfi also found gfi trip no voltage gave estimates on parts need it he will not repair machine cooling for now customer will buy new

Near Middle Ave, Elyria, OH 44035
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADM7 Found tub damaged by heater. Needs tub. (See pics)Also found 4 error codes all to do with the triac loads on the dishwasher. Needs control tub ; ordrng 1 W10804026 (tub-dishwr) and 1 W10906426 (cntrl-elec)

Near Doty Rd, Madison, OH 44057
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 The unit was not getting enough power one of the glass fuses was blown customer already had it fixed before I showed up at the home I just confirmed that it was wired correctly

Near Salisbury Rd, South Euclid, OH 44121
Arthur V.

Arthur V.

WASHER WHIRLPOOL VAW3584GW1 Found drain hose going thru a floor drain causing a long fill no fill. Siphoning issue. Reattached to utility tub. Op test good Cleared error code

Near Bardmoor Blvd, Ashtabula, OH 44004
Jason N.

Jason N.

WASHER MAYTAG MHW5630HW0 "Cc unit leaking from underneath. Ran fill test, water leaking from underneath, found bellow with hole in bottom. Unit needs bellow gasket.; ordrng 1 W11314648 (bellow)"

Near Grenway Dr, Mentor, OH 44060
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7600XW1 "Customer complaint that unit did not drain and flashed so error, ran diagnostics found f71(suds detected) error code, ran test cycle, unit is not spinning, motor winding are out of range, unit needs new drive motor per tech sheet, customer does not want repair ; ordrng 1 WPW10419333 (stator), used 1 SHIPPING (shipping and handling) from stock"

Near Stormes Dr, Parma, OH 44130
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507ESS00 "CC that the unit quit cooling for a few days and is now cooling. For 40* fz 5*. Checked the flames evap, good frost pattern. Ran step 4 good frost pattern on fz evap. Will need a main control and ui; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel-ui)"

Near Kingsbury Dr, Rocky River, OH 44116
Corey L.

Corey L.

DISHWASHER WHIRLPOOL GU2300XTVB2 "Customer complaint dishwasher still not working, started normal wash, unit filled then hummed again, power to unit is correct, capacitor is open, unit needs new wash pump asm, customer is going to purchase a new unit and would like a refund on the full repair, advised our office will proceed with the refund; saved tckt"

Near Windsong Ct, Westlake, OH 44145
Dan H.

Dan H.

RANGE AMANA AER5735QAW "Customer complaint of nuclear codes on display, found sabbath mode turned on, turned off, op test good"

Near Primrose Dr, Seven Hills, OH 44131
Corina B.

Corina B.

RANGE JENN-AIR NO TAG CC that the ovens do not work the burner does not light. Could not find a m/s. Called BJ and t/l unit is not registered. Could not work on the unit

Near Fidelity Ave, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Customer complaint of clicking sound and unit is not cooling properly, confirmed, noise is relay on control, unit needs new control; ordrng 1 W10802701 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Wilma Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4850HW1 The unit was overloaded damaged the actuator and control board. ; ordrng 1 W10913953 (actuator) and 1 W11256099 (cntrl-elec)

Near Hamlen Ave, Cleveland, OH 44120
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that interior lights are not working, confirmed, found freezer section led bad, installed new freezer section led, op test good"

Near Jefferson Dr, Walton Hills, OH 44146
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOCA7EC0HZ00 Installed UI and control Connected unit to WiFi for customer ran test bake OP Test Ok

Near Shinnecock Ln, Aurora, OH 44202
Dan H.

Dan H.

WASHER AMANA ALW880QAW "Customer complaint that unit is not spinning, making noise, and has a leak, found idler pulley broken off of shaft, grinding noise is coming from transmission, water is leaking through tub seal onto transmission, unit needs new idler pulley, transmission, and tub seal , transmission is no longer available ; ordrng 1 27001038 (TRANSMISSION ) and 1 WP40045001 (idler pull)"

Near Rousseau Dr, Parma, OH 44129
David R.

David R.

RANGE AMANA AGR6603SFW2 "Customer is saying, when using bake. Whatever item of food is in there, the top part will be burnt and the bottom will still be cold/warm. Had customer pre heat on bake at 350* before me arriving. Got here, pre heat was done. Let sit for another 10 mins. Customer had a thermometer inside reading 50-80* below 350. Tested temp with my temp gun, reads 350*. I bought biscuits to try and bake in oven. Set up, timer for 16 mins. Took out at end of time. Biscuits are done and golden at the top, baked all the way through. Took pictures. Waited a couple mins after removing food and unit is testing at 350*. Calling tech line. Joel. Documented. Instruct customer on findings and that with biscuits it proves unit is working properly"

Near Stanfield Dr, Parma, OH 44134
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FPS03 Installed gasket OP Test Ok

Near Aurora, OH 44202
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW5 Cc of LF Error Ran diagnostics confirmed LF error Ran manual valve test found cold water not entering Replaced valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock

Near Ridgeway Dr, Aurora, OH 44202
Jeff M.

Jeff M.

REFRIGERATOR KENMORE 10652293100 "I supply power directly to the motor did not turn on compressor is seized. Compressor seized estimate only do not repair; ordrng 1 W10309990 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Clarence Rd, Cleveland Heights, OH 44121
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF532SMHW01 Cc unit has I’ve on bottom Found drain pan clogged with styrofoam piece unit has new drain tube already installed Cleared clog OP Test Ok

Near Evergreen Dr, Streetsboro, OH 44241
Brian M.

Brian M.

DRYER AMANA NED4655EW1 Cc of no heat or runningFound unit not getting 220 v Switched breaker off and back on Unit is operating as design advised if issue keeps happening to electrician to replace breaker

Near Belden Dr, Windham, OH 44288
David R.

David R.

WASHER WHIRLPOOL WFW9620HW0 "Cc unit would not spin out or would shut off. Went into error history, F8E1. Found hot water valve not working. Hot water was not turn on to unit. Turned on. Manual tested components. Went through diagnostics cycle. All components test good. Also found shipping bolts still attached, removed. Parts not needed. Op test ok"

Near North Royalton, OH 44133
David R.

David R.

WASHER MAYTAG MHWE201YW00 Cc not draining. Removed all debris from drain pump housing. Tested. Good. Op test ok

Near Idlewood Trail, Strongsville, OH 44149
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF305ESS00 Installed control ui and harness Programmed board unit is now reading proper temperatures Advised it may take 48 hours to actually adjust temps

Near Brower Tree Ln, Kent, OH 44240
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Temperature in the freezer is 15° temperature in the fridge is 40° I pulled the refrigerator out a test of the load side my gauge is reading zero the unit was not in a vacuum. After I push the machine back I heard the three-way valve change to the freezer freezer and cooling. I ran a diagnostic test for the icemaker. It had an E5 error code. temp sensor failed its built into the icemakers unit needs a new icemaker.; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Ridgeview Ln, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Customer complaint that unit is not making ice, confirmed, ran ice maker diagnostics, found e2(motor lost position) error code, ran ice maker harvest test, ice maker did not harvest, unit needs new ice maker ; ordrng 1 WPW10764668 (ice maker)"

Near S Park Blvd, Parma, OH 44134
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit dry times longRan dryer test, checked airflow and heat. Good heat, no airflow through vent outlet. Found lint blockage in vent outlet, pulled out and cleared. Op test good."

Near Horton Rd, Garfield Heights, OH 44125
Jason N.

Jason N.

WASHER WHIRLPOOL WTW6400SW0 "Cc unit off balance and codes uLCustomer stated they replaced drive hub already, they have suspension spring that need installed. Ran diagnostics, found codes f71 for suds or basket friction. Installed customer supplied suspension rods. Ran diagnostics, cleared codes. Ran auto test, all functions passed."

Near Hickory Dr, Lyndhurst, OH 44124
Arthur V.

Arthur V.

FRONT LOAD WASH FRIGIDAIRE LTF6700FS0 "Needs drain pump. Pump just humming. Needs replaced. ; ordrng 1 137221600 (pump), used 1 SHIPPING (shipping and handling) from stock"

Near Robb Rd, Conneaut, OH 44030
Jason N.

Jason N.

REFRIGERATOR JENN-AIR JFC2089WEM9 "Cc unit not cooling Confirmed unit at room temperature in both compartments. Found compressor not running. Start relay burnt, replaced using truck stock. Op test good, unit cooling, advised customer to allow 24 hrs for before restocking. Customer also wanted to know about ice maker, said it hasn’t worked for awhile. Ran manual test harvest, would not cycle. Unit needs ice maker. Replaced using truck stock, ran manual cycle test, indexed properly. Op test good.; used 1 8201786 (STARTER), and 1 W10884390 (ICE MAKER ASSY) from stock"

Near Epping Rd, Gates Mills, OH 44040
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc of noise. Found coins stuck in between agitator. Removed and put agitator back together. Tested again. Still making noise, coming from gearcase. Ordering gearcase out.; ordrng 1 W11393685 (GEAR CASE)"

Near South St, Wellington, OH 44090
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSRX25FSST01 Cc of no ice after replacing ice maker Found ice maker still getting power but not rotating Spoke to whirlpool found optics to be bad Needs optic board est only

Near Auburn Rd, Chagrin Falls, OH 44023
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH32519HT2 "Cc of noise. Intermittent. Customer had sound recorded. Played video, sound started up, sound like is was coming from the fan, then unit shut right off. Customer said the turntable will also stop. Turned on fan high, med, low. No noise. Cannot pin point exact location. Ordering turntable motor first and then going from there if need be.; ordrng 2 W10642989 (motor-turn)s"

Near Akins Rd, North Royalton, OH 44133
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3 Installed control and ui. Ran auto test and calibration. Op test ok

Near Austin Powder Dr, Solon, OH 44139
David R.

David R.

DISHWASHER WHIRLPOOL WDT970SAHW0 "Called customer. Went over SVC, they said they shouldn’t be paying anything at all. Relayed information that this is not under warranty and that we would have to charge. Customer wanted number to office. Also told them to get in touch with Sears as well about warranty documents.; saved tckt"

Near State Rd, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: freezing in back of the pantry drawer and for section near ventFound temps in Ff section at 37 degrees, freezer at 5 degrees, and pantry at 36 degrees. Temp set to freezer 0 and ff 38. all gaskets sealing properly. Found top shelf in ff section not allowing air to travel between shelving. Advised customer on loading. Found customer has mats on all shelves, the mat on the shelf above the pantry was slid back on pantry shelf. Adjusted temp to 39 degrees. Advised customer to monitor over the next few days. Op test ok"

Near Glenwillow Pl, Solon, OH 44139
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 Installed the new part. Unit op tested good

Near Tiffin Ct, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2269VEM3 he ask what wrong with his unit explain him that that hes drain pan is clogged and everytime it goes to defrost mode the water start to roll down to the front and create a a sheet off ice on bottom explains him everything I had to do and gave him and estimate.

Near Faxon Pl, Elyria, OH 44035
Brian M.

Brian M.

MICROWAVE KITCHENAID KMHC319ESS3 Found guide wave to be damaged Ran test unit is pulling 14 amps and is heating normally Called whirlpool to state findings they advised that moisture and grease can cause it to char up and to just replace the cover. Needs cover Customer can install ; ordrng 1 W11197783 (covr-inlet)

Near Rugg St, Kent, OH 44240
Brian M.

Brian M.

DISHWASHER GE PDW7800P00BB Cc unit hasn’t been used in a long time and wanted to be checked out Plugged unit in and turned unit on ran 2 test cycles no issues present at this time OP Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Northview Dr, Chagrin Falls, OH 44023
David R.

David R.

WASHER MAYTAG MVWB835DW4 Replaced parts. Ran diagnostics test 51/52. Op test ok

Near Marigold Blvd, North Ridgeville, OH 44039
David R.

David R.

SXS REFRIGERATOR WHIRLPOOL WRS526SIAH00 "21382 is the correct address. Checked thermistors, all checked good. Tested from control thermistors are in range. Damper control door not closing. Ordering damper.; ordrng 1 W11087463 (damper), used 1 SHIPPING (shipping and handling) from stock"

Near Briar Bush Ln, Strongsville, OH 44149
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc: noise, intermittent cooling In freezerFound freezer evap completely frosted over. Evap fan hitting ice. Entered diagnostics manual defrost. Needs control. Customer does not want to repair at this time"

Near Harmony Falls Ln, Novelty, OH 44072
Corey L.

Corey L.

REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint ice melted in frz temps are warmer, confirmed 50 in both sections, small ball of ice on top right of evap and only on rung frosted, no dye found anywhere, heated up near possible restriction connections, low pressure was -15 psi, added about an oz and frost improved amp draw still low around .75, added a little more r134a pressure rose to 0 and amp draw was .97, let run for 15 minutes, op test good, advised customer to monitor, since this is a CFC no cool offered to put on schedule to re-install dryer if unit loses cool again over the weekend, no ordering dryer WPW10143759 may need ok’d by wpl.

Near Mayfield Rd, Cleveland Heights, OH 44121
David R.

David R.

RANGE WHIRLPOOL WFG525S0HS1 "Customer has closing docs, called builders and told them if any other information needs to be sent out, they should contact us. Cc broil does not come on intermittently. One day customer said broil didn’t come on, bake didn’t come on. They turned off the power, cycled back on. Then everything was working correctly. Happen 2-3 times where the oven did not light or work. Tested out. Put broil on, did not spark the first couple of times. Turned power off, turned on. Started working correctly. Checked and all wires hooked up correctly. Testing voltage from control to spark module. Ordering module, control and ignitor.; ordrng 1 W11162730 (module-spk) and 1 W11317846 (cntrl-elec) and 1 WPW10333842 (igntr-oven)"

Near Lindbergh Blvd, Olmsted Falls, OH 44138
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc: ff section not coolingFound temps in front at 51 degrees, and freezer at 01 degrees. Found for evap completely frosted over. Found service pointer(w11329116c) pertaining to this issue(model and serial do not fit service pointer) spoke with BJ, he stated because it is the same issue it could be the same correction. Found Rc thermistors reading out of range. Needs control and evap cover; ordrng 1 W11114721 (cntrl-elec) and 1 W11167902 (cover-evap)"

Near Bryden Rd, Beachwood, OH 44122
Joe O.

Joe O.

DISHWASHER MAYTAG MDBH980AWB "Cc: key pad not working, nut missing from lower spray arm, seals deteriorating, door latch screw hole strippedFound key pad not functioning. Found unit receiving proper power. nut missing from bottom spray arm. Found seal for sump deteriorating. Found latch handle broken. Needs screws, ui, latch assembly, Lower spray arm cap, and sump gasket. Ui shows no longer available; ordrng 1 12002361 (gasket) and 1 W10130695 (latch handle (blk)) and 1 W10197307 (panel-cntl) and 1 WP99003083 (cap- wash) and 4 WPY912620 (screw)s"

Near Langerdale Rd, South Euclid, OH 44121
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE LFSS2612TP0 CC that the light is not working. Found the lightbulb is open. Will need a new lightbulb. Cust can install; ordrng 1 5304511738 (LIGHTBULB )

Near E 75th St, Cleveland, OH 44127
Arthur V.

Arthur V.

WASHER MAYTAG MHW5500FW1 Found new tub assy rocking back and forth in high speed spin with a load. Both rotor and stator are showing signs of the rocking back and forth. Unit will need another tub assy along with the rotor and stator. ; ordrng 1 W10870751 (stator) and 1 W10901175 (tub-outer) and 1 W11253212 (screw) and 1 WPW10544980 (rotor)

Near OH-167, Pierpont, OH 44082
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 59 degrees, no frost pattern on freezer section evaporator , ran test 40, no frost pattern formed, unit needs new compressor; ordrng 1 W11025999 (compressor)"

Near Horseshoe Dr, Chagrin Falls, OH 44023
Joe O.

Joe O.

WALL OVEN JENN-AIR JJW2727DS00 Cc: f2e1 error codeFound f2e1(stuck key). Checked connections on control. Found all connections are seated correctly. Needs uiUi shows under 5 year warranty; ordrng 1 W11236899 (console)

Near Windy Hill Ln, Solon, OH 44139
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit stopped spinning and only makes humming noise, plugged unit in unit started humming, ran diagnostics found f7e9(not listed in tech sheet) error code, humming is coming from motor, motor windings are within range, unit needs new control ; ordrng 1 W11201274 (cntrl-elec)"

Near Wingate Rd, Maple Heights, OH 44137
Joe O.

Joe O.

WASHER WHIRLPOOL MVWB765FW3 "Cc: intermittently not drawing out all the waterFound error code f0e3(overload). Ran auto test. Unit functioning as it should but reads the spin failed in auto test. Checked for mechanical friction. Unit spins freely. Unit spins in diagnostics spin manual spin and drain and spin, but says it failed during auto test. Ran drain and spin. Unit spins. Canceled spin door does not unlock until basket stops spinning. Needs control; ordrng 1 W11195970 (cntrl-elec)"

Near Carriage Stone Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

DISHWASHER KENMORE 665.13012K110 Random machine through diagnostics dispenser opened. Ran the machine through normal cycle dispenser opened

Near Sharonlee Dr, Mentor, OH 44060
Arthur V.

Arthur V.

RANGE JENN-AIR JES1450DS0 Replaced bake element. Op test good ; used 1 SHIPPING (shipping and handling) from stock

Near Curberry Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GTW485ASJ3WS Replaced mode shifter and drain pump. Op test good. Unit spinning now. Drain pump no longer noisy.

Near Mill Creek Rd, Austinburg, OH 44010
Joe O.

Joe O.

DRYER WHIRLPOOL WGD5000DW3 Cc: unit does not stop when cycle is doneInstalled timer. Ran test cycle. Unit shut off. Op test ok

Near Huntmere Ave, Cleveland, OH 44110
Jeff M.

Jeff M.

DRYER MAYTAG LDE8624ACE Installed new part op tested good

Near Braemar Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc: not dryingOhmed our element. Checked good. Installed control. Ran diagnostics test cycle. Found water cold at the start of the cycle. Advised customer to run the hot water at the sink prior to starting the unit. Op test ok

Near University Pkwy, University Heights, OH 44118
Jeff M.

Jeff M.

DRYER HOT POINT HTDX100EM8WW The unit will not turn on I took the machine apart checked all the fuses push the start switch centrifugal switch I was not able to find an issue reassembled the unit and it started working.

Near Felch St, Warrensville Heights, OH 44128
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SDM0 Customer is having a sudsing problems it appears somehow dish soap managed to get into the dishwasher and tested good

Near Warrensville Center Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM804ESS2 Installed drain hoses. Ran test cycle. Op test ok

Near E Scarborough Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

DISHWASHER MAYTAG MDB6160AWW "Cc: not filling, unit stopped mid cycleFound unit is not draining or washing. Unit is full of water. Attempted to drain. Found unit will not drain. Checked power to motor. Found motor is not receiving any power. Pulled door panel. Found control slightly burned up, and not sending power to the motor. Needs control. Customer does not want to repair at this time."

Near S Green Rd, University Heights, OH 44122
Joe O.

Joe O.

DRYER GE DBXR463EG6WW Installed belt. Ran test cycle. Op test ok

Near McFarland Rd, South Euclid, OH 44121
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GBS0 Found wire not having good contact also had stainless cut all the way to copper plug machine and it work ran diagnostics no error code test pass also notice garbage disposal is plug in on the same circuit as unit advise customer to have each unit on it own dedicates circuit opt test ok

Near Summerhill Dr, Avon, OH 44011
Jason N.

Jason N.

DRYER FRIGIDAIRE FARE4044MW1 "Installed heater element. Dryer test, good heat. Op test good."

Near College St, Austinburg, OH 44010
Gabriel P.

Gabriel P.

MICROWAVE KITCHENAID KMBD104GSS00 Replace parts opt test ok preheated good I had to disemble twice cause I made a mistake but correct issue ran some heat and pass without having to push door aAlso in the beginning customer couldn’t find parts she was the babysitter so she had to ask customer over phone anyway all test ok

Near Granite Ct, Westlake, OH 44145
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5090GW "Customer complaint cycle didn’t finish water still in basket, confirmed water remains in tub drain pump humming, quoted to clear clog drain plus the price of he pump if it’s needed, ok, cleared water and found a pants sticker in filter, cleared, op test good"

Near Quail St, Cleveland, OH 44107
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Replaced main board, op test good, user interface not needed, taking new part and core for return"

Near Governor Ave, Cleveland, OH 44111
Corey L.

Corey L.

RANGE ROPER 9111 "Customer complaint over stopped working pilot went out and handle is loose, confirmed, found pilot orifice corroded and clogged, tapped and it cleared and lit, quoted to tighten handle, ok, tightened, op test good, customer unsure where ms is and tech was unable to locate ; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Cynthia Dr, Brook Park, OH 44142
Jason N.

Jason N.

DBL WALL OVEN ELECTROLUX EW27EW65GS2 Installed main relay board. Ran bake test and then broil test on upper and lower ovens. All functions normal. Op test good.

Near Rolling Acres Ct, Painesville, OH 44077
Jason N.

Jason N.

RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit oven door not closing, making a clicking noiseCustomer stated it’s staying open on the left side, and makes a click sound when opening or closing. Replaced both door hinges using customer supplied pre Id parts. Door op test good."

Near Mountain Park Dr, Mentor, OH 44060
Jason N.

Jason N.

DRYER KITCHENAID KEYS750JQ0 "Cc unit not heating Confirmed no heat condition, checked all thermals. Found hi limit thermostat open. Replaced suing truck stock. Ran test cycle, good heat. Op test good. Customer using long vent run as well as all plastics vent tubing, advised customer that this is a potential fire hazard with lint buildup in a plastic tube. Advised that this be replaced with rigid or semi rigid venting very soon.; used 1 279816 (CUTOFF) from stock"

Near Sweetbriar Ln, Novelty, OH 44072
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0HZ0 "Customer complaint right side hinge on door is making the rough clanking sound it did right before it broke last time, opened several times without hearing complaint, customer adamant this will break soon like the last one, quoted for hinge WPW10299224 replacement, customer is calling wpl does not want repair at this time"

Near Hamker Ct, North Ridgeville, OH 44039
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Replaced capacitor, op test good"

Near Olive Ave, North Ridgeville, OH 44039
Jason N.

Jason N.

RANGE AMANA AEP222VAW4 "Cc unit right front burner not workingFound customer not putting cookware on burner when trying to turn on. Advised customer that with these button burners, middle button needs to be depressed to power up coil. Tested all burners for function. All burners are heating properly. Unit is working as designed."

Near Chillicothe Rd, Kirtland, OH 44094
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 "Cc: off balanceNoticed unit is not leveled side to side. Found error code f0e5(off balance). Ran auto test. Found basket is balanced. Found noise coming from cam motor area. Suspension rods failing. Needs motor, cam, and suspension rods; ordrng 1 W10721967 (drive pulley) and 1 W11130362 (suspension) and 1 W11283592 (motor-drve)"

Near E 253rd St, Euclid, OH 44132
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4800XQ0 "The timer has to be messed with with to get the unit to start. The unit will only turn on if the timer is in very specific positions. Needs a timer ; ordrng 1 WPW10185982 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Westchester Rd, Shaker Heights, OH 44122
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc no ice. Went into service diagnostics, found ice maker not cycling on its own. Replaced from t/s. Tested, water went into ice maker. Give 24 hours for a full basket. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Kentucky Dr, Elyria, OH 44035
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the damper. Optest ok.

Near Miles Rd, Chagrin Falls, OH 44022
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ABB2224WEB3 Cc: not cooling properlyFound temps in freezer at 35 degrees and ff section at 62 degrees. Found ball of ice around cap tube. unit has good frost pattern. Found evap fan not functioning. Evap fan receiving proper power. Needs evap fan motor.; ordrng 1 WPW10128551 (evaporator fan motor)

Near E 224th St, Euclid, OH 44117
David R.

David R.

DRYER ROPER RED4516FW0 "Replaced part. Also found drum deal came all the way off. Used adhesive to put back on, tested. Op test ok"

Near Mills Dr, Lorain, OH 44052

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