Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/05/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 Cc lights out Replaced freezer light OP Test Ok
Near Bedford, OH 44146
Corina B
Job Details: 02/05/2021
WASHER MAYTAG MVWC465HW3 CC that the unit shakes when it spins. Leveled unit. Started a rinse and spin with towels. Optest ok
Near Chagrin Falls, OH 44022
Joe O
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL KSCS25INSS00 Installed water filter housing.tested op test ok
Near Cleveland, OH 44128
Joe O
Job Details: 02/05/2021
WASHER MAYTAG MVW6230RHW0 Cc: error codeFound error code f0e9(off balance pause) f0e5(off balance). Ran diagnostics test cycle. Unit is very well balanced. Advised customer to adjust clothing when unit goes out of balance. Op test ok
Near Novelty, OH 44072
Jason N
Job Details: 02/05/2021
RANGE MAYTAG MER5775QAS Installed infinite switch. Tested burner operation. Op test good.
Near Parma, OH 44129
Corina B
Job Details: 02/05/2021
WASHER WHIRLPOOL WTW5005KW0 "CC that the lid lock will be flashing. Ran diag no codes. Ran manual test for the lid lock, good. Found the hot and cold are reversed. Switched hoses. Started a rinse and spin. Optest ok."
Near Mentor, OH 44060
Jeff M
Job Details: 02/05/2021
WASHER MAYTAG WTW5000DW The belt popped off The main pulley was loose I tightened up all the reinstall the belt unit tested good
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 02/05/2021
DRYER WHIRLPOOL WED4950HW0 "Did not found any issue all fuses and heater and operating thermostat,all working as design advise customer to monitor"
Near Brook Park, OH 44142
Corina B
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that there is no water or ice. Found the reservoir frozen. Ff section set to be colder in the ff section. Ff section is overpacked with food. Adjust to keep the ff at 3 snowflakes and to not overpack the ff section. Cycled the ice maker. Optest ok
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/05/2021
DISHWASHER MAYTAG MDB7979SHZ0 Units racks working as designed explained to customer about the height setting on the rack where if you hit the levers it will drop the rack for different settings making it tilt on him when the rack has a lot of weight on it. It may has been press when loading unit customer wants to stay with parts Opt test ok.
Near North Ridgeville, OH 44039
Corina B
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 CC that there was pressure on the one copper line. Found the process stub loose. Replaced the process stub. Vacuumed the system held vacuum charged system with 40.8 grams of r600. Unit cooling. Optest ok.
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/05/2021
DISHWASHER WHIRLPOOL MDB4949SKB0 Replaced float switch on unit opt test ok.
Near Lyndhurst, OH 44124
Dan H
Job Details: 02/05/2021
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is not turning on, confirm n ed, found unit only receiving 120vac from outlet, advised customer that they need an electrician to correct power supply, unit is operating as designed"
Near Cleveland, OH 44113
Joe O
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRT138FZDW00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.16oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), 1 W10895720 (Coupler), 1 W10896689 (Coupler), 1 W10895748 (Coupler), 1 W10895713 (Coupler), and 1 W10896678 (Coupler) from stock"
Near Euclid, OH 44117
Joe O
Job Details: 02/05/2021
DRYER MAYTAG MEDC465HW0 Cc: long dry timesCustomer stated the unit gets hot but not drying clothes. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Unit has good heat and air flow. Found outside vent plugged. Advised customer to check outside vent periodically to ensure it is not plugged. Op test ok
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/05/2021
WASHER MAYTAG MVWC465HW2 "Cc that the unit is not washing good that one time was draining and filling at the same time. Ran diag found F7E6 motor fault. Found shifter off place. Corrected issue. Ran auto test, and calibration. Op test ok"
Near Elyria, OH 44035
Gabriel P
Job Details: 02/05/2021
DRYER WHIRLPOOL WGD5100HW0 Found gas pipe broken need assembly parts ordering ; ordrng 1 280119 (Burner assembly)
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed inlet water valve. Tested dispense and ran manual ice maker harvest test. Ice maker indexed properly and filled mold with water. Op test good.
Near Avon, OH 44011
Marie V
Job Details: 02/05/2021
WASHER FRIGIDAIRE n/a "Cc that the unit is not working. Found tub sideways, spring on unit is broken, unit will need shocks, springs and hose because hose is sitting on a sharp edge, is possible that is broken and after repair could leak. Cust will call back if he wants to continue with repair this will need a 2 tech; ordrng 1 134957000 (Spring) and 1 5304491701 (Shock kit) and 1 5304491700 (Shock back) and 1 134639920 (Hose), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Marie V
Job Details: 02/05/2021
MICROWAVE JENN-AIR JMV8208CS0 "Replaced interlock, ran unit. Op test ok"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Cc unit spit out a few cubes then stopped again Found icemaker working properly but no water Spoke to BJ found water valve getting 120v at proper time but valve not opening Needs valve ; ordrng 1 WPW10420083 (valve), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details: 02/05/2021
DRYER SAMSUNG DV48J7700EW/A2 "Cc unit not starting cycle. Found idler pulley broken apart. Replaced from t/s. Tested. Good. Heat cycling, op test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/05/2021
WASHER WHIRLPOOL WFW3090JW0 Found no error code s or issue when arrive ran diagnostics pass customer said intermittently buttons dont work I told customer that cause is not showing and issue at the moment cant duplicate issue but if is happening intermittently it could a user interface show him price of parts
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit not cooling again.Checked pressure, found low side in 10 in vacuum. Checked for leaks using uv light. Found connection on ff evaporator leaking. Recovered refrigerant. Repaired connection. Brought system into 28 in/hg vacuum for 15 min. Held vacuum for 15 min. No change to gauges. Recharged system with 5.5pz of r134a. Unit starting to cool, low side pressure good at 10psi. Advised customer again to allow 24 hrs for unit to return to desired temps."
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/05/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc that the door wont stay close. Took everything from inside of dish washer still no changes, cust explained that she Tripped on the door, and that the door opens more than it was before. Unit will need hinges. Cust will not fix; ordrng 1 WP8534854 (Hinge left) and 1 WP8534853 (Right hinge), used 1 SENIORDISCOUNT (senior discount) from stock"
Near North Royalton, OH 44133
David R
Job Details: 02/05/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc not draining. Found debris by drain pump, removed and found drain pump damaged, replaced from t/s. Tested, good, ran through diagnostics. All components working. Op test ok *** advised customer to buy and put a clamp on the hose under sink to pipes. ; used 1 W10876537 (PUMP-DRAIN) from stock"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/05/2021
DRYER MAYTAG MEDB835DW3 Pulley and roller kit were replaced on unit because of squeaky noise issue. Tested unit after replacing parts and working perfectly. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Wickliffe, OH 44092
Jeff M
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL GI5SVAXVB02 The unit is not cooling compressor is running theres no heat transfer needs a compressor evaporator and filter estimate only; ordrng 1 Ship (Ship) and 1 W10160407 (Compressor) and 1 12002730 (Evap)
Near Pepper Pike, OH 44124
Dan H
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint that lights are out, confirmed, found freezer section led out, unit needs led module, customer does not want repair; used 1 W10695459 (LED MODULE) from stock"
Near Cleveland, OH 44128
Dan H
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint that unit is not dispensing ice, found control lock on, turned off, op test good"
Near Mentor, OH 44060
Jeff M
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 the freezer evap fan is making a pulsating sound needs a new fan ; ordrng 1 W11032800 (Fan) and 1 Ship (Ship)
Near Cleveland, OH 44102
Corina B
Job Details: 02/05/2021
DRYER WHIRLPOOL PYE2300AYW Replaced the belt. Started a cycle. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Solon, OH 44139
Brian M
Job Details: 02/05/2021
DISHWASHER JENN-AIR JDB6900AWB Cc unit not running properly and sometimes doesnt start Found door latch hook to be worn out and not latching all the way Also found when running motor is not creating enough pressure to move upper spray arm Needs latch and motor assembly Both parts seem to be NLA ; ordrng 1 903098 (latch assy) and 1 99001935 (Motor assembly)
Near Painesville, OH 44077
Jeff M
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM03 The compressor is making a very low hard chugging sound I called BB. the compressor needs to be replaced; ordrng 1 W10276644 (Compressor)
Near Cleveland, OH 44113
Joe O
Job Details: 02/05/2021
WASHER AMANA NTW4516FW1 "Cc: walking, off balanceFound suspension extremely bouncy. Needs suspension rodsCustomer does not want to repair at this time; ordrng 1 W10780045 (suspension), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
David R
Job Details: 02/05/2021
WASHER MAYTAG MVW7232HW0 "Called customer, was about to tell her put a load in to verify the leak while I was on the way. Customer said leaking from hoses. She tried to tighten but still leaking. Could be stripped valves from when installed. Ordering valves, customer is also buying new hoses just in case. ; ordrng 1 W11165546 (Valve)"
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/05/2021
WASHER KENMORE 110.272726 Installed lid switch. Ran wash test. Unit working properly. Op test good.
Near Painesville, OH 44077
Jeff M
Job Details: 02/05/2021
STACK W/D WHIRLPOOL WET4024HW0 I install the new parts it did not work after going through the harness ohming out the wiring harness everything tested good after further inspecting the control box I realize they sent me a used control packed as new I took pictures of the box you can see were they covered up the original shipping label you can see there is initials of a previous technician that used this part. Mark shipped us the bad part need to re-order originally tried calling Whirlpool, ordrng 1 W11189317 (Control) and 1 W11189317
Near Cleveland, OH 44119
Jason N
Job Details: 02/05/2021
RANGE AMANA ARG7200W "Cc unit oven temps seem to fluctuate. Customer states she had a a few Instances where food was not cooked all the way. Ran bake test to 350, let cycle several times. Good ignition each cycle, temped oven after 3 cycles. Reading 360 degrees. Let cycle for 15 minutes, good ignition each time, temps staying around 355-364 degrees. Could not duplicate a temperature issue at this time."
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/05/2021
DBL WALL OVEN KITCHENAID KEBS277SSS00 Customer had the units out in accessible I tested the heating element. elements tested good the main control board is not supplying power needs a new main control; ordrng 1 WPW10119142 (Main control) and 1 Ship (Ship)
Near Maple Heights, OH 44137
Dan H
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint of loud noise, heard slight vibration when compressor is running, leveled unit, vibration stopped, op test good"
Near Solon, OH 44139
Brian M
Job Details: 02/05/2021
DRYER MAYTAG MED6630HC1 Customer agreed to repair this time. Will need seal kit and rollers ; ordrng 1 W11401018 (Seal) and 4 WPW10314173 (support)s
Near Aurora, OH 44202
Brian M
Job Details: 02/05/2021
DISHWASHER KITCHENAID KDTM404KPS0 Cc unit not working Found Error for wash motor Sump not running Needs sump assembly ; O-emld tckt
Near Strongsville, OH 44149
David R
Job Details: 02/05/2021
REFRIGERATOR KITCHENAID KRFF507HPS01 "Customer had POP. Leveled out doors, leveled feet up. Let customer know about leveling in owners manual. If anything else comes up. Customer to contact warranty. Op test ok"
Near Rocky River, OH 44116
Corina B
Job Details: 02/05/2021
MICROWAVE WHIRLPOOL WML55011HS6 "CC that the fan and the lights do not work. Confirmed the lights and fans do not work. Checked the connections, good. Will need a main control and control to the fan and light; ordrng 1 W11443147 (Control) and 1 W11443149 (Control)"
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found resorver tank frozen not allowing water to dispense water steam tank water started to work also check resistance on fridge thermistor it was 4.46 ohms on 47 degrees and freezer was 18.6 ohm on 6 degrees it was close on both checks so calling whirlpool tech line to see if is right and to see if the logic is in the user interface, she found service pointer on reservoir tank wants me to replace issue also she will not put any more parts for temp she said unit has a setting temp for a reason to charge freezer to 4 snow flakes and fridge to 2 snow flakes customer not happy ; ordrng 1 W10841140 (Caulk) and 1 212643 (Permagun) and 1 WP2300868 (Fitting 5/6) and 1 WP2198677 (1/4 fitting) and 1 W10841140 (Rta)
Near North Ridgeville, OH 44039
David R
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Replaced part. Tested. Customer still said there is a faint smell. Went through back of fridge, took off water line. Put water through it straight from hose, customer said there is a smell. Confirmed. Let customer know old water line could be having something in it causing faint smell. Change out water line, advised plumber. Other than that new door water line is good, needed. Op test ok"
Near North Ridgeville, OH 44039
David R
Job Details: 02/05/2021
DISHWASHER MAYTAG MDB4949SHZ0 "Replaced parts. Ran hot water to sink before starting up 7nit, ran diagnostics, good. Ran a normal cycle for 20 mins, good not turning off. Advised customer they need some rinse aid in dispenser. Unit test good. Op test ok."
Near Cleveland, OH 44124
Jason N
Job Details: 02/05/2021
DISHWASHER GE GSD3300K55BB "Could not install part, customer claims never received part. Will reorder. ; ordrng 1 WD21X10268 (Drain solenoid)"
Near Cleveland Heights, OH 44112
Corina B
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Replaced control. Made sure settings for ff were set to correct settings. Optest ok
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRT318FZW05 "Installed new door and evaporator wall, op test good"
Near Mentor, OH 44060
Dan H
Job Details: 02/05/2021
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint of squealing noise, Confirmed, belt is squealing, found gearcase leaking oil, unit needs new belt, gearcase, and pulley kit; ordrng 1 W11239857 (Belt) and 1 W10721967 (Pulley) and 1 W11454734 (Gearcase)"
Near Perry, OH 44081
Joe O
Job Details: 02/05/2021
WASHER MAYTAG MVWB725BW0 Cc: loud during spinFound bearings loud with hand spin. Needs bearing kitCustomer does not want to repair at this time; used 1 W10435302 (BEARING) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/05/2021
WASHER WHIRLPOOL WTW5500XW0 Diagnosed unit and found error code F7E5 shifter fault. Looked under unit and was leaking oil from gear case. Gear case will need to be replaced. Customer will not fix unit will buy new appliance. AT
Near North Olmsted, OH 44070
Marie V
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc that the door does not always close. Found shelf warped. Will need new glass shelf. Also mullion gets stuck with the right hand side door , it does not always work properly will also need a new mullion; ordrng 1 W10311759 (Mullion) and 1 W11213107 (Glass shelf)"
Near Kent, OH 44240
Brian M
Job Details: 02/05/2021
WASHER AMANA NTW4516FW3 Cc of leak Found leak coming from broken hot valve Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/05/2021
RANGE AMANA AGR5330BAS3 Replaced parts op test no good. Called Whirlpool tech line,ask me to replace the igniters.; ordrng 3 WPW10209656 (Igniter)s
Near Amherst, OH 44001
Marie V
Job Details: 02/05/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced ice door. Op test okStill waiting on door to arrive ; O-emld tckt
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint of ice build up under deli drawer, found fresh food section evaporator frozen solid, unit needs new control and fresh food section evaporator fan/thermistor ; ordrng 1 W11033168 (Fan/thermistor) and 1 W10843055 (Cntrl)"
Near Aurora, OH 44202
Brian M
Job Details: 02/05/2021
WALL OVEN KITCHENAID KODE500ESS Cc of error f2e1 when baking Found stored error f2e1 Reset power and control and error came back Needs UI board ; ordrng 1 W10588749 (panl-cntrl)
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/05/2021
WASHER MAYTAG MVW6230RHW0 Wrong part order need console panel ordering ; ordrng 1 W11404471 (Panel console)
Near Willowick, OH 44095
Joe O
Job Details: 02/05/2021
WASHER WHIRLPOOL MVWB765FC3 "Cc: water leaking into drum, clicking during spin, not spinning clothes outFound water seeping from water valve. Cold water solenoid sticking open. Ran auto test. Found small clicking from suspension rods during spin. Needs water valve and suspension rods; ordrng 1 W11130359 (suspension) and 1 W11165546 (valve)"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/05/2021
MICROWAVE GE PVM9179DKWW Customer is having an issue with the steam function in the microwave not working properly. Needs a control ; ordrng 1 WB56X30173 (Control)
Near Aurora, OH 44202
Brian M
Job Details: 02/05/2021
WASHER WHIRLPOOL MHW4300DC0 "Cc unit will not power on Found control getting power but no indicator light on Control not sending power Needs main control ; ordrng 1 W11030502 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Kent, OH 44240
Brian M
Job Details: 02/05/2021
WASHER GE WPSE4200A0WW Cc unit leaking Found to be leaking from transmission Needs transmission and its NLa ; ordrng 1 WH38X10002 (transmission asm)
Near Kent, OH 44240
Brian M
Job Details: 02/05/2021
WASHER MAYTAG MVWX655DW1 "Cc unit not spinning out properly Found tub hub damaged and splines on gearcase also chewed up Needs tub hub and gearcase ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details: 02/05/2021
WASHER WHIRLPOOL MHW5630HW0 Needs a gasket and a control per service pointer ; ordrng 1 W11322901 (Control) and 1 W11314648 (Bellow) and 1 Ship (Ship)
Near Conneaut, OH 44030
Jeff M
Job Details: 02/05/2021
DRYER AMANA NGD4600YQ I installed the new part it did not work any better. I took the new part out installed the old part. I found while testing the C wire which is a orange wire to ground which comes off of the timer if you all the time are in the right position itll work if you let go of the timer it will shut off needs a timer I have the coils for return; ordrng 1 W11043387 (Timer)
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/05/2021
WASHER MAYTAG MTW5700TQ0 "Customer complaint that unit is not spinning properly, confirmed, unit needs new clutch and brake assembly ; ordrng 1 W10820043 (Brake assembly) and 1 285785 (Clutch)"
Near Euclid, OH 44123
Jason N
Job Details: 02/05/2021
DISHWASHER FRIGIDAIRE FFBD2406NS11B "Cc unit leaking from underneathStarted wash cycle, unit immediately started leaking from motor to sump connection. Unit needs sump and o-rings. ; ordrng 1 154728201 (Sump) and 1 154246901 (O-ring front) and 1 154247001 (O-ring rear)"
Near Painesville, OH 44077
Jason N
Job Details: 02/05/2021
MICROWAVE AMANA RSBG659P "Cc unit making noise and burning smell.Checked components, transformer, capacitor for proper resistance and to ensure not shorted to case. Transformer windings checked for proper resistance according to tech sheet. Removed main fuse and installed breaker switch. Ran quick heat test on unit. Found capacitor terminal arcing to capacitor case. Insulation housing on terminal is cracked allowing arc to jump to case. Unit will need new capacitor. Still under warranty. ; ordrng 1 H.V.Capacitor (59001651)"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/04/2021
WASHER WHIRLPOOL WTW7500GW2 "Ran diagnostics found error code f5e2 and f5e3 both error talks about latch but it been replace already replace control ran calibration and auto test pass,opt test ok .AT"
Near Berea, OH 44017
Gabriel P
Job Details: 02/04/2021
DRYER AMANA NED4655EW1 Confirm unit not heating check for proper voltage pass also took back panel off check for continuity on heater pass also check all fuses pass turn unit back on and started heating, call senior-tech bj he dont what may cause it if everything test good and started to heat it may was loose connection
Near Madison, OH 44057
Jeff M
Job Details: 02/04/2021
REFRIGERATOR KENMORE 2536041261E Installed the new part op tested good.. I did tell him the fridge is in the garage. On real cold days like today theres a good chance the fridge will never turn off due to how cold it is. Soon as I plugged it in the fridge did turn on but I did have to set the thermostat to the max
Near Highland Heights, OH 44143
Joe O
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc: not making iceInstalled ice maker. Ran ice maker harvest and fill. Op test ok
Near Painesville, OH 44077
Jason N
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Cc unit not making iceConfirmed no ice in ice container, found ice fill tube and funnel frozen up. Removed ice maker. Cleared ice from icemaker funnel and steamed out fill tube. Replaced ice maker, ran manual ice maker tat, unit indexed and filled mold with water. Op test good"
Near Avon, OH 44011
Marie V
Job Details: 02/04/2021
RANGE KITCHENAID KSIB900ESS1 "Cc that the oven is burning the cookies and it burn her grout . Check temp sensor ohms were 1083, heating element is food fan is good as well unit will need main control. Ran diag found error code of f6e1 over temp. Cust wants to see if we can order a new oven door because it has burn marks on the door and the glass. Took pics. ; ordrng 1 W11100619 (Control) and 1 W10902192 (Liner door) and 1 W11339500 (Glass door)"
Near Painesville, OH 44077
Jason N
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not washingRan diagnostics, found codes 2-1 for ui stuck button and 4-3 for motor not running. Unit needs pump motor assembly. ; ordrng 1 W11087376 (Pump/motor) and 1 W11305297 (Control board)"
Near Dorset, OH 44032
Brian M
Job Details: 02/04/2021
WASHER MAYTAG MVWC465HW2 Cc unit stuck on rinse Plugged in found unit flashing on rinse reset control Ran auto test and calibration OP Test Ok
Near Madison, OH 44057
Dan H
Job Details: 02/04/2021
DRYER WHIRLPOOL WED5620HW "Customer complaint that unit is not heating, started normal dry cycle, unit heated, repeated on several different cycles, unit heated every time, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Near Ashtabula, OH 44004
Jeff M
Job Details: 02/04/2021
OTR MICROWAVE WHIRLPOOL WMH31017HS6 The outlet is supplying power. The in-line fuse inside the microwave tested good needs a new main control board; ordrng 1 W11175576 (Control)
Near Highland Heights, OH 44143
Joe O
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRS973CIHV00 Cc: ff evap completely frosted overCustomer thawed unit prior to us coming out. Found thermistor reading out of range. Needs evap thermistor and cover; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near Willoughby, OH 44094
Dan H
Job Details: 02/04/2021
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed new led module, op test good"
Near Cleveland, OH 44113
Corina B
Job Details: 02/04/2021
DRYER WHIRLPOOL WED560LHW1 CC that the unit will run for 5 minutes and shut down. Ran diag no codes. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Started a time cycle ran for 15 minutes without shutting down. Advised cust to have the vent checked to make sure its clear. The vent is on the roof.
Near North Ridgeville, OH 44039
David R
Job Details: 02/04/2021
OTR MICROWAVE WHIRLPOOL WOC54EC0AS00 "Fixed handle. To turn energy saver on/off, hold settings/clock for 3 secs. Waiting for parts to come to fix other repair. ; schdld next appmnt for 2/12 FRI !"
Near Parma, OH 44130
Marie V
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Cc that the unit is building up ice under the freezer door. Door is closing and seal is good advice cust to always make sure that the door is all the way close. Also that the right hand door gasket is ripped off. Add some petroleum jelly on gasket and grease on rails so door slide in better.; ordrng 1 LW10353181 (Door) and 1 W11178521 (Name plate)
Near North Royalton, OH 44133
Marie V
Job Details: 02/04/2021
WASHER MAYTAG MHWE300VW12 "Cc that the door is broken and that is making a loud noise. Unit will need door hinge is broken . Also block cement is Brocken theres a lot of rubber and plastic at the bottom of the unit , motor sounds bad and will need belt since is pealing off. Cust will not fix. ; ordrng 1 WP8183202 (Door hinge) and 1 WPW10008880 (Counter wght) and 1 WP8182793 (Motor) and 1 WPW10388418 (Belt), used 1 SHIPPING (shipping and handling) from stock"
Near Chesterland, OH 44026
Joe O
Job Details: 02/04/2021
DISHWASHER MAYTAG MDB9959SKZ0 "Installed ui, board and harness. Tested. Op test ok"
Near Cleveland Heights, OH 44106
Corina B
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL KDFE104DWH4 "CC that its leaking and the upper rack is broken. The adjuster is broken. The manifold gasket fell off. Reinstall the gasket. Will need the adjuster. ; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
Near Maple Heights, OH 44137
Corina B
Job Details: 02/04/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 CC that the dishes are coming out dirty. Ran diag no codes. Found no water going into the unit. Removed the waterline no water coming out. Will need a plumber. Optest ok.
Near Painesville, OH 44077
Jason N
Job Details: 02/04/2021
WASHER WHIRLPOOL MHW5630HW0 "Cc unit codes and not workingCustomer showed pop.Customer stated a code came up on the display. Hasnt worked in since. Ran diagnostics, no codes stored. Unit will not run an auto cycle, no functions are working. Unit coded f6e2 for no communication detected by HMI from ACU while in diagnostics. Unit needs ACU.; ordrng 1 W11322901 (ACU)"
Near Willoughby, OH 44094
Dan H
Job Details: 02/04/2021
WASHER MAYTAG MHW5630HC1 "Customer complaint that unit shakes and shakes and shuts off with 11 minutes left in cycle, advised customer that the display time is estimated and does not count down sequentially, ran diagnostics no error codes found, ran test cycle, all components working, ran drain and spin cycle, no unusual shaking observed, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Near Willoughby, OH 44094
Dan H
Job Details: 02/04/2021
WASHER MAYTAG MVW7232HW0 "Customer complaint that unit will not run clean washer cycle, confirmed, no hot water is entering basket on clean washer cycle, hot water valve opens in manual test mode, unit needs new control; ordrng 1 W11419171 (Cntrl)"
Near North Olmsted, OH 44070
Marie V
Job Details: 02/04/2021
DRYER WHIRLPOOL WGD5100HW0 "Cc that the unit does not heat,. Confirmed unit turns on the igniter but no flame comes on. Replaced coils from T/S. Replaced parts , op test no good. Gas line was shut off. Corrected issue. Op test ok; used 1 279834 (COIL) from stock"
Near Brecksville, OH 44141
Corina B
Job Details: 02/04/2021
ELEC SLIDE-IN JENN-AIR JES9750CAS02 Replaced the switches. Optest ok
Near Cleveland, OH 44144
Corina B
Job Details: 02/04/2021
WASHER MAYTAG MVWC465HW2 "CC that the unit is leaking, ran diag F8E1 NO FILL, LONG FILL. Found a hole in the tub. Will need a new tub. ; ordrng 1 W10371566 (Tub)"
Near Lorain, OH 44052
Corina B
Job Details: 02/04/2021
DISHWASHER KITCHENAID KDFE204EWH3 Replaced the ui. Optest ok.
Near Parma, OH 44129
Marie V
Job Details: 02/04/2021
WASHER MAYTAG MVWB850YW0 Cc that the unit makes a loud noise during spin cycle. When spin the basket by hand I can hear grinding noise coming from bearing. Check rotor and stator for anything that could be causing this noise everything look good. Try to removed basket it only goes about 1/2 inch up. Will need a second tech hand for this job. Ordering parts.; ordrng 1 W10435302 (Bearing)
Near Roaming Shores, OH 44085
Brian M
Job Details: 02/04/2021
WASHER AMANA NTW4516FW3 Cc oil all over floor Found gearcase to be seeping oil out all over floor Replaced gearcase OP Test Ok
Near Willoughby, OH 44094
Dan H
Job Details: 02/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint that unit is not making ice or dispensing water, water dispensed , found ice fill cup frozen solid, unit needs new valve; ordrng 1 W11043013 (Valve)"