We serviced a
MAYTAG DRYER
Model MGDB766FW0
Near Mentor, OH 44060
Dan H
Job Details: 01/31/2024
"Installed new motor, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Mentor, OH 44060
Dan H
Job Details: 01/31/2024
"Customer complaint of loud noise, confirmed, found blower wheel covered in lint, cleared lint, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Dan H
Job Details: 01/31/2024
"Installed new gearcase, rotor, motor, clutch, slider, and washplate, op test good"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS10
Near Chardon, OH 44024
Dan H
Job Details: 01/31/2024
"Installed lp conversion kit, unable to test as unit is not installed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Austinburg, OH 44010
Dan H
Job Details: 01/31/2024
"Installed new deli drawer, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Conneaut, OH 44030
Dan H
Job Details: 01/31/2024
"Customer complaint that unit fills and does nothing else, ran diagnostics found f8e1(long/no fill) error code, valves open and close, good flow through them, Started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Conneaut, OH 44030
Dan H
Job Details: 01/31/2024
"New door glass has some imperfections that cannot be seen, customer wanted this notated, installed new door glass, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/31/2024
CC that the unit does not agitate. Confirmed. Fould the bolt to the washplate loose. Reinstalled the bolt. Ran a calibration. Opt test ok.
We serviced a
KENMORE REFRIGERATOR
Model 596.69313010
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/31/2024
CC that the freezer works and the ff section is not cooling properly. Confirmed. Will need a new control. Cust is going to repair himself ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Broadview Heights, OH 44147
Bill
Job Details: 01/31/2024
"Changed Ui board, still the same issue. Called tech line, ran a few test with tech line. Tech line suggested that I change out the control board again. Ordered control board.Tech line Austin.; ordrng 1 W11543994 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Bill
Job Details: 01/31/2024
"Cc not cleaning properly, confirmed cc. Found that filter had not been seated properly, and was blocking spray arm from spinning. Seated filter, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Parma, OH 44134
Bill
Job Details: 01/31/2024
"Cc items freezing in ff section, confirmed cc. Food near air vent was freezing, explained to customer why food was freezing in that location. Also showed customer how to reset filter light, and change temps on unit. Unit is operating as intended"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Independence, OH 44131
Bill
Job Details: 01/31/2024
"Changed latch, tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Cleveland, OH 44120
Bill
Job Details: 01/31/2024
"Cc unit not heating, confirmed cc. Tested all sensors, and then found that the timer was faulty in certain locations. Gave estimate of repair to customer, customer chose not to continue repairs at this time. ; ordrng 1 WPW10185982 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Shaker Heights, OH 44120
Bill
Job Details: 01/31/2024
"Changed shocks, ran test cycle. Opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near University Heights, OH 44118
Jason N
Job Details: 01/31/2024
"Cc unit heating but not tumblingConfirmed drum is not turning in cycle. Checked inside unit, found belt snapped, idler pulley laying inside. Quoted customer repair cost. Replaced belt and idler pulley using truck stock repair kit. Ran dryer op test, good heat and tumble. Op test good. ; used 1 4392065 (Norm repair) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44106
Joe O
Job Details: 01/31/2024
"Cc: not workingFound grounding issue in outlet. Outlet loose, ground light on outlet tester flickering. Found control indicator light on but will not start or allow entry into diagnostics. Needs controlAdvised customer outlet needs replaced. ; ordrng 1 W11417466 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/31/2024
"Cc unit not making iceRan ice maker diagnostics, ice maker harvest test good, unit indexed to harvest position and back to home. Ran ice maker fill test, no water entering, valve is energized. Checked fill tube, found fill tube frozen closed. Checked fill tube heater, found heater reading open(burnt out). Unit will need freezer door replaced. Quoted customer freezer door replacement. Customer declined repair at this time, will consider and call back if moving forward. ; ordrng 1 LW11026425 (Dor-fip)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44120
Joe O
Job Details: 01/31/2024
Cc: not heating. Found unit is not receiving proper power. Need electrician
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Shaker Heights, OH 44120
Joe O
Job Details: 01/31/2024
"Cc: locked, oven hinge brokeFound unit locked light on. Found door hinge not seated correctly. Found error codes f2e2(stuck key) f5e1(latch). Found latch flopping around. Will not function. Needs lower door latchCustomer does not want to repair at this time; ordrng 1 WPW10471348 (latch-door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Jason N
Job Details: 01/31/2024
"Cc unit ff section not cooling, ice building up Found ff evaporator frosted over. Ran tests 2, 3, 39. Found in test 3 ff evaporator fan is not turning on. Unit will need fan/harness replaced. ; ordrng 1 WPW10389152 (Support) and 1 W11087438 (Harness)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, OH 44077
Jason N
Job Details: 01/31/2024
"Cc unit taking a long time to dry loads Ran dryer test, timed dry on high heat. Checked temperature at exhaust, unit cycling properly between 180-150 degrees. Unit op test good. Checked airflow at vent outlet. Airflow is low but is present but vent run is very long though house to outside. Customer states they have never had venting serviced. Advised to have a vent service company inspect/clean venting."
We serviced a
GE REFRIGERATOR
Model GFE28HMKJES
Near Painesville, OH 44077
Jason N
Job Details: 01/31/2024
Installed evaporator cover assembly. Airflow restored to ff section. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 01/31/2024
"Customer complaint that unit tripped gfci twice and is not powering up now, confirmed, main control is receiving 120vac , unit needs new control; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 01/31/2024
"installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 2.4oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44102
Manny
Job Details: 01/31/2024
"Dampers no opening, Ordering dampers and harness ; ordrng 1 W11087463 (damper) and 1 W11609466 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44127
Manny
Job Details: 01/31/2024
"Cc unit constantly draining, verified and unit stuck in drain cycle, found off balance code reset ran test cycle opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/31/2024
"Replace control and console, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/31/2024
Replaced heater opt test ok
We serviced a
JENN-AIR COOK TOP
Model JIC4715GS00
Near Chagrin Falls, OH 44022
Manny
Job Details: 01/31/2024
Replaced board and elements opt test ok
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near Solon, OH 44139
Manny
Job Details: 01/31/2024
"Replaced bake element, opt test ok"
We serviced a
KENMORE WASHER
Model 11020372711
Near Middleburg Heights, OH 44130
Manny
Job Details: 01/31/2024
"Replace hoses provided by customer, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Olmsted Township, OH 44138
David R
Job Details: 01/31/2024
"Cc unit not turning on or doing anything, door is locked, cannot get model/serial. Had to break open door to get model/serial, no charge for new latch. Unit main control no green light, getting 120vAC directly to control. Control shorted. Will need new control and latch.; ordrng 1 W11700916 (Latch) and 1 W11419171 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Olmsted Township, OH 44138
David R
Job Details: 01/31/2024
"Cc unit not cooling. Ice build up in FZ section causing a defrost issue. Will need new control, new heater with harness and thermistor. Gave estimate, ordrng 1 W11546690 (Control) and 1 W11650661 (Heater) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 01/31/2024
"Replaced all controls, UI, drawer, power and main control. Replaced icemaker from t/s and icemaker fan. Icemaker cycled in diagnostics and called for water. All fans working. Correct temp in all sections. As of now, unit working correctly. ; used 1 W11294907 () from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT22DCXJB00
Near Bay Village, OH 44140
Marie V
Job Details: 01/31/2024
"Cc that the unit is getting frosted on freezer and some water going to refrigerator section. Found evaporator drain is clogged. Also door could have been left open. Drain will need to be clear out. Cust is sure it was not a door issue, if is not, could be a weak insulation on unit."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF8A
Near Bay Village, OH 44140
Marie V
Job Details: 01/31/2024
"Cc that unit is not cooling but freezer is ok. Confirmed unit is at 50*. Found filter housing is leaking and drain on ice maker is clogged. Clear that out, ordering part for water line. Explained cust not to use water and shut off ice maker to avoid more leaks going to unit , the leak was preventing cold air to come to fresh food.; ordrng 1 242009602 (Filter fitting), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Westlake, OH 44145
Marie V
Job Details: 01/31/2024
"Cc that unit stopped draining ,now is unresponsive. Stared unit dran Kicks in, no draining water. Removed water and insoected drain pump. Nothing in it. Unit will need new drain pump. Cust will talk to husband and call back.; ordrng 1 W10876600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MW0
Near Brook Park, OH 44142
Marie V
Job Details: 01/31/2024
Replaced all parts. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/31/2024
"Cc of control panel damage. Confirmed, replaced panel. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrqa59cnkz01
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2024
"Cc that unit is freezing food in drawer and that theres still plastic on shelfs and door seal is broken. took temps, 39*. Can feel air on return line coming back in to refrigerator, can cause food to freezer. Ordering gasket and removed plastic from shelfs, called techline spoke to butch, he said to set freezer left side to 3. Ordering gasket.; ordrng 1 W11456682 (Gasket door)"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS956ESS02
Near Columbia Station, OH 44028
Marie V
Job Details: 01/31/2024
"Cc that burner keeps sparking after is on and middle burner sparks as well. Replaced harness and spark module. Same issue, ordering burner and spring; ordrng 1 W11173537 (Burner orifice) and 1 W10554297 (Spring)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Rocky River, OH 44116
Angel
Job Details: 01/31/2024
Replaced front panel and console opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Rocky River, OH 44116
Angel
Job Details: 01/31/2024
Replaced valve made sure no leaks opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Garfield Heights, OH 44125
Angel
Job Details: 01/31/2024
"Discharged freon, replaced compressor and drier put unit into a vacuum and held at 30 waited 10mins to make sure pressure would remain at vacuum and recharged unit with 47g of R600a. Recommended customer to wait at least 24hrs for proper cooling opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Parma, OH 44134
Angel
Job Details: 01/31/2024
Cc that unit was making a rattling noise. Confirmed sound. Looked underneath unit and found rotor screw came off reinstalled with loctite tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Rocky River, OH 44116
Angel
Job Details: 01/31/2024
"Cc that unit was making a noise while running which is not the same issue as last time. Verified and noticed cam is jammed up looks like from overloading and noticed that gear case is starting to leak a bit of oil. Explained to customer issue and whats going on; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model DBXR463GG1WW
Near Bay Village, OH 44140
Angel
Job Details: 01/31/2024
"Cc that unit was making squealing noise. Tested unit and could not hear anything with a high pitch so I took apart unit and found that front drum bearing and slide bearings were worn out and belt is tearing up also will need the drum rear bearing as well. Gave customer estimate and decided not to proceed.; ordrng 4 WE1M504 (Slide bearings)s and 1 WE3M26 (Top drum bearing) and 1 WE25M40 (Bearing kit) and 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near Amherst, OH 44001
Angel
Job Details: 01/30/2024
"Cc that they left on vacation and came back and unit was completely dead no lights or nothing so they flipped breaker to reset unit and started working as should but they have had it happen before already. Checked temps and they were good so will be ordering power supply board, main control board and ui.; ordrng 1 W10830278 (Power supply board) and 1 W10843055 (Control board) and 1 W11092503 (Ui)"
We serviced a
KENMORE WASHER
Model 417.61722510
Near Chardon, OH 44024
Joe O
Job Details: 01/30/2024
Cc: not workingFound error codes e41(lid open). Found lid lock not engaging in diagnostics or in normal cycle. Found upper panel bent upward not allowing the lid to sit flush. Pressed bent area down. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/30/2024
Cc: error codesFound unit does not have a properly grounded outlet. Advised customer unit needs to be properly grounded. Installed control. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/30/2024
Installed cover. Op test ok
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X20DW06
Near Hiram, OH 44234
Corina B
Job Details: 01/30/2024
"Replaced the compressor. Compressor does not start.tried a different outlet, not dropping power. Tested the power at the start device constantly 120 volts. Bench tested the compressor turns on 120 volts. Called t/l Nate, replace the compressor again. Checked the drier,restricted. Replaced the drier. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ01
Near Berea, OH 44017
David R
Job Details: 01/30/2024
All lights worked on side but top lights and FZ did not work. All wiring good. Rechecked and short in 3 LED wire top of FF section. Ordering another kit out to fix problem. ; schdld next appmnt for 2/7 WED 9
We serviced a
JENN-AIR RANGE
Model JIS1450DS2
Near Middleburg Heights, OH 44130
David R
Job Details: 01/30/2024
Cc unit bake not working correctly. Correct power. Bake element broken. Will need element. Ordering. ; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Middleburg Heights, OH 44130
David R
Job Details: 01/30/2024
Cc ice door flapper not closing all the way. Not blocked. Can see light coming through. Ordering separator. ; ordrng 1 W11423781 (Separator) and 1 W11423784 (Separator)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Strongsville, OH 44136
David R
Job Details: 01/30/2024
"Cc unit not working. No power. Unit not coming on and locked. Unlocked unit. Power coming into unit and to control. Control board not responding and no flashing green light. Ordering main control, UI, latch and harness ; ordrng 1 W11583890 (Control) and 1 W11316252 (Upper harness) and 1 W11565030 (Latch) and 1 W11591400 (UI control)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW
Near Brooklyn, OH 44144
Manny
Job Details: 01/30/2024
"Cc unit shutting off mid cycle, verified and unit its overheating, removed vent and completely clogged up with lint, advise customer to have maintenance cleaned and replaced vent with a semirigid. Unit working as designed. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Strongsville, OH 44136
David R
Job Details: 01/30/2024
Replaced light in oven. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near North Royalton, OH 44133
David R
Job Details: 01/30/2024
"Customer said everything is working fine now. Had a complaint of no ice/ no ice dispensing. Today customer said everything working, just wanted everything still checked out. No error codes. Crushed and cubed working. Ice maker full tube line intact and not broken. All fans working. Doors closing and magnetic is working. No frost build up. All components check good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Strongsville, OH 44136
David R
Job Details: 01/30/2024
"Cc when pressing the start button doesnt always come on. Replaced parts sent, fuse and thermistor. Restarted unit. Every time I started it up, unit came right on. Unit is working and functioning properly. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Diamond, OH 44412
Corina B
Job Details: 01/30/2024
Replaced the ui. Ran a calibration. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Avon Lake, OH 44012
Marie V
Job Details: 01/30/2024
"Cc that glass oven shattered, confirmed m cleaned out as mich glass as I could, replaced glass, Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Amherst, OH 44001
Angel
Job Details: 01/30/2024
Replaced ui and control board ran a test cycle opt test good.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Lorain, OH 44055
Angel
Job Details: 01/30/2024
Cc that unit is going out of balance no matter what you wash. Verified and suspension is good also unit is leveled properly. Ran diagnostics and found error code f0e5 off balance load. Looked in service matters and found service pointer on issue unit will need new tub. Ordering tub office to reschedule part saying out of stock.; ordrng 1 W11172199 (Basket)
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Westlake, OH 44145
Angel
Job Details: 01/30/2024
Cc that the light inside drum and end of cycle timer does not work. Verified and unit is running even with the door open found door switch was broken causing the issue. Gave customer estimate for door switch decided to proceed. Had part from surplus replaced switch tested unit and had customer test it herself opt test good. ; ordrng 1 WP3406107 (Door switch)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ1
Near Mogadore, OH 44260
Corina B
Job Details: 01/30/2024
"CC that the dishes and not dry, smell, the ui is not responding. Confirmed. Ran diag 5-2 door not opening. No rinse aid being used. A black rubber drain hose is installed. The clear ridged drain hose is clear. Advised Cust to have a ridged drain hose installed. Advised Cust to hold the cancel button for 3 seconds to cancel. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Kent, OH 44240
Corina B
Job Details: 01/30/2024
Replaced the bulb. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFT2
Near Ravenna, OH 44266
Corina B
Job Details: 01/30/2024
"Replaced the control, pump and motor. Ran a calibration. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL2
Near Solon, OH 44139
Corina B
Job Details: 01/30/2024
"CC that the u it is still flashing f8e4. Confirmed. Found water in tub. The water valve is weeping. Replaced the valve from surplus t/s. Tested. Opt test ok; used 1 W11434044 (Valve) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Solon, OH 44139
Corina B
Job Details: 01/30/2024
"CC that an f8e4 comes up. Confirmed. Ran diag F8e4 Overfill/Float Switch Open, f9e1 Draining: Product Not Draining. Checked drain pan, clear, no signs of water in the pan. Replaced the float switch from surplus t/s. Started a cycle. Opt test ok. ; used 1 W11545764 (Switch) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Moreland Hills, OH 44022
Manny
Job Details: 01/30/2024
Removed oven replaced thermostats ran test opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Chagrin Falls, OH 44022
Manny
Job Details: 01/30/2024
"Replaced parts ordered, but reservoir frozen, steam and cleared reservoir, opt test ok"
We serviced a
SAMSUNG DRYER
Model DV56H9100GWA2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/30/2024
"CC that the clothes are not drying. Confirmed. Let dryer run for 25 minutes. Gas valve is not turning on. Will need a gas valve. Cust does not want to repair. ; ordrng 1 DC62-00201A (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland Heights, OH 44106
Manny
Job Details: 01/30/2024
"Cc unit didnt made ice and led flashing, verified and led flickering, receiver and transmitter board are dead again noticed lots of humidity around one of the leds removed contact were wet and frost behind it, Calling tl spoke to Adrian, sent him pictures, non repairable; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model wfw7590fw0
Near Cleveland, OH 44102
Manny
Job Details: 01/30/2024
"Cc unit not working, verified and no codes ran test cycle and unit will start rotating but then when is supposed to stop states making a noise, took apart and bad splines on tub shaft unit will need tub assembly and rotor, not proceeding ; ordrng 1 WPW10737541 (tub-outer) and 1 WPW10453673 (rotor), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL WASHER
Model wfw7590fw0
Near Cleveland, OH 44102
Manny
Job Details: 01/30/2024
"Cc unit loud when spinning, verified and tub shaft splines stripped, needs tub assembly and rotor, not proceeding ; ordrng 1 WPW10737541 (tub-outer) and 1 WPW10453673 (rotor), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL WASHER
Model wfw7590fw0
Near Cleveland, OH 44102
Manny
Job Details: 01/30/2024
"Cc unit not working, verified and pump clogged with a bra padding, removed ran test cycle opt test ok"
We serviced a
MAYTAG DRYER
Model MDE2300AYW
Near Lakewood, OH 44107
Manny
Job Details: 01/30/2024
"Cc unit squeaks, verified and unit needs rollers, belt and pulley, customer will not proceed at this time.; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3700340 (bearing) and 1 WP33002535 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44102
Manny
Job Details: 01/30/2024
"Cc unit not locking, verified and latch is broken, unit needs latch replaced with Surplus TS. Opt test ok; used 1 W11513248 ( Latch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near East Cleveland, OH 44112
Jason N
Job Details: 01/30/2024
"Recovered refrigerant. Installed evaporator. Pulled vacuum on system to 29 in/hg. Held vacuum, no decay. Recharged system with 4.27oz of r134a. Low side stable at 0psi, good frost pattern starting on evaporator. Advised customer to let unit run for 24 hrs before restocking. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Cleveland, OH 44121
Jason N
Job Details: 01/30/2024
"Cc drying concernsCustomer states unit takes a long time to dry, wants to ensure unit is working correctly. Ran dryer op test, good flame, tumble and airflow. Did not find any issues with unit at this time"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Willoughby, OH 44094
Jason N
Job Details: 01/30/2024
"Door tension rod. Ran wash test cycle, noticed lower spray arm not moving properly, left arm is continually spraying water towards left corner of door, water is overflowing past tub lip. Unit will need lower spray arm replaced. ; ordrng 1 W10860176 (Arm-spray)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Painesville, OH 44077
Jason N
Job Details: 01/30/2024
"Cc unit fault codes, stopped workingPower in unit, ran diagnostics, found codes fAe2 for vent wax motor electrical problem and f8e4 for overflow. Checked for water in drip tray, no water. Cleared codes and ran test cycle, all functions passed, no leaks. Ran quick wash cycle for 25 minutes, observed unit, no leaks. Unable to duplicate a leak/fault at this time."
We serviced a
KENMORE REFRIGERATOR
Model 59672003016
Near Geneva, OH 44041
Jason N
Job Details: 01/30/2024
"Cc freezer section not cold enoughFound partial frost pattern on evaporator. Checked compressor amp draw when running, reading .6A. Unit has a refrigerant leak, will need sealed system repair. Quoted customer estimate for the repair. Customer declined repair."
We serviced a
SAMSUNG DRYER
Model DV409AEW/XAA
Near Ashtabula, OH 44004
Jason N
Job Details: 01/30/2024
"Cc unit not startingCustomer states he already replaced a bunch of parts but to no avail. Ran dryer test, confirmed no start. Checked door switch, belt switch, and thermostat. All checked good. Traced power down to motor, found missing L1 out from belt switch. Found terminal on belt switch was bent, causing connector not to seat. Reconnected. Started test cycle, unit started, tumble and heat good. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Beachwood, OH 44122
Joe O
Job Details: 01/30/2024
"Cc: detergent not dropping/dissolving, not washing properlyUnit has standing water. Ran test cycle. F6e2(fill valve electrical problem) f10e1(dispenser electrical problem) f8e1(slow drain) f8e2(drain motor electrical problem). Found unit is filling and washing. Spray arms full of debris. Some buttons not allowing selections on ui. Unit shut off mid diagnostics cycle. Needs drain pump, spray arms, dispenser, ui and control; ordrng 1 WPW10348269 (drain pump) and 1 WPW10605015 (dispenser) and 1 WPW10498900 (spray arm) and 1 WPW10491331 (spray arm) and 1 WPW10380065 (panel-cntl) and 1 W10597041 (cntrl-elec)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS0
Near Maple Heights, OH 44137
Joe O
Job Details: 01/30/2024
Installed gasket. Steamed unit out. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Cleveland, OH 44109
Joe O
Job Details: 01/30/2024
Cc: door handle falling off. Found set screws loose. Tightened. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44109
Joe O
Job Details: 01/30/2024
"Cc: not heatingFound igniter pulling 0 amps. Found white burn mark on igniter. Replaced igniter unit still not igniting. Not getting proper power to igniter. Needs control and gas valveControl out of stock. Office to reschedule ; ordrng 1 W11620481 (Control) and 1 W11590251 (Gas valve), used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44103
Joe O
Job Details: 01/30/2024
Cc: not draining and spinningFound error codes f8e1(long fill). Found drain hose on the floor. Attached hose to stationary sink. Ran auto test. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willoughby, OH 44094
Joe O
Job Details: 01/30/2024
Cc: slow filling. Ran auto test. Found unit has good pressure. Lid will not latch. Needs latchOffice to reschedule; ordrng 1 W11670519 (Latch)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Strongsville, OH 44136
David R
Job Details: 01/30/2024
Replaced glass lid. Leveled. Tested. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Elyria, OH 44035
David R
Job Details: 01/30/2024
Cc screeching. Replacing dryer repair kit. Tested. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bay Village, OH 44140
Marie V
Job Details: 01/30/2024
"Cc that unit stops mid cycle and lights starts to flash. Also that they want a brand new unit not a maytag. Stared a cycle, unit is filling up and washing.ran diaf, found error code f9e1 long drain fault, replaced latch and stared a bulky items cycle, when it finished washing and stared draining, unit stopped found wiring harness needs replaced. ; ordrng 1 W11643701 (Harness wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Westlake, OH 44145
Marie V
Job Details: 01/30/2024
Cc that unit was not making ice but is making ice now. And that needs water line to refrigerator replaced. Tested ice maker is working properly showed cust how to turn on or off. Try to level unit a little. For water line Explain cust thats a plumbing job. We only work on unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Cleveland, OH 44111
Marie V
Job Details: 01/30/2024
"Cc that the freezer is getting frosted over, confirmed. thermistor reading 28kohms. Not under ice. Called tech line spoke Steve, he said to replace thermistor.; ordrng 1 W10316760 (Thermistor) and 1 W11226500 (Light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER7700LZ2
Near Cleveland, OH 44111
Marie V
Job Details: 01/30/2024
Cc that handle is broken. Confirmed. Replaced both trim and handle. Op test ok
We serviced a
MAYTAG LAUNDRY CENTER
Model MVWE835DW4
Near Cleveland, OH 44111
Marie V
Job Details: 01/30/2024
"Cc that the unit is not changing settings on control and does not Wants to start. Ran diag, found error code F5e0, replace latch from T/S. Tested unit. Working properly. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Brook Park, OH 44142
Marie V
Job Details: 01/30/2024
"Cc that unit is leaking water from door, took door apart and stared unit, unit is overfilling. Replaced water valve. Tested unit. Op test ok"