We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Geneva, OH 44041
Dan H
Job Details: 10/06/2021
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW00
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/06/2021
"Cc that the unit stopped cooling fresh food section but freezer works. Took temps 50* on fresh food section and -8* on freezer. Theres frost on freezer, Took evaporator cover off and found drain tube clogged up, also found the area for air flow to fresh food section with ice as well. Because of drum tube clogged, clogged up the air flow to fresh food section. Cleared all out. Op test ok. Advice cust to allow unit 24 hours to reach normal temps."
We serviced a
KITCHENAID RANGE
Model KFGG500EWH3
Near Euclid, OH 44123
Corina B
Job Details: 10/06/2021
"CC that the oven is not getting hot. Turned the oven on to 350* let oven cycle for 30 minutes, 350*. Advised cust to wait 15 minutes after the buzzer to insert the food. working as designed. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWB3
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/06/2021
Found console buttons not working console shorted also control has burn spots and latch breaking from wearing tare ordering parts need it ; ordrng 1 W10811155 (User) and 1 W11202746 (Control) and 1 WPW10404412 (Latch) and 1 W10258275 (Fuse)
We serviced a
KENMORE WASHER
Model 110.2890279
Near Painesville, OH 44077
Joe O
Job Details: 10/06/2021
Installed lid switch. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW5
Near Euclid, OH 44123
Corina B
Job Details: 10/06/2021
"CC that the unit does not turn on. Confirmed. Checked power at the terminal block, 50 volts. Used the jumper box plugged into a different outlet, unit turned on. Will need an electrician. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KEMS309BBL00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/06/2021
Cc unit doesnt seem to fe accurate Ran test bake with probe heated to 375 reading is about 387 Ran test bake to 400 reading is about 412 Not seeing anything out of range unit is functioning properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austinburg, OH 44010
Dan H
Job Details: 10/06/2021
"Customer complaint that unit was not cooling, fresh food section temperature at 37 degrees, freezer section temperature at-10 degrees, compressor and condenser fan are running, evaporator fan is running, found service pointer that states to replace the control; ordrng 1 W11455229 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Painesville, OH 44077
Joe O
Job Details: 10/06/2021
"Cc: squeal, squeaking noise during spinRan drain and spin. Found seal not lubed enough. Re greased seal. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Jason N
Job Details: 10/06/2021
"Cc unit oven not clicking/ignitingCustomer stated unit was working then just stopped. Ran bake test, no spark from ignitor. Checked connections on ignitor, valves, dsi spark board. Found wire connector for bake valve disconnected and hanging. Reinstalled connector. Ran bake test, good spark and ignition. Let oven preheat. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Amherst, OH 44001
Angel
Job Details: 10/06/2021
Cc that door was not staying opened . Verified and door would not stay up found it was missing a bushing on the right side. Installed a new bushing door working as designed now. Opt test ok.
We serviced a
GE MICROWAVE
Model JE1590SH01
Near Mentor, OH 44060
Joe O
Job Details: 10/06/2021
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fairport Harbor, OH 44077
Dan H
Job Details: 10/06/2021
"Part recieved was a freezer door gasket, reordering control, part is out of stock so not scheduling return appointment ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW
Near Jefferson, OH 44047
Dan H
Job Details: 10/06/2021
"Customer complaint of loud squealing noise, confirmed, installed new dryer repair kit , op test good"
We serviced a
JENN-AIR DBL WALL OVEN
Model WW30430P
Near Austinburg, OH 44010
Dan H
Job Details: 10/06/2021
"Installed new element and hinges, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/06/2021
No issue found working as designed
We serviced a
KITCHENAID RANGE ELE
Model KERS303BSS0
Near Richmond Heights, OH 44143
Manny
Job Details: 10/06/2021
"Cc unit not heating as it should only gets to about 200 degrees . Customer also stated that they saw sparks coming through the oven vents, found burned out bake element. Unit will need a bake element; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS03
Near Beachwood, OH 44122
Manny
Job Details: 10/06/2021
"Replaced door gasket door not sealed all the way, had to use my heat gun to mold the gasket to the mullions. opt test ok"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Willoughby Hills, OH 44094
Jason N
Job Details: 10/06/2021
"Cc unit door not latching, sometimes wont spinCustomer states he has to hold door shut to get cycle to start. Sometimes unit will not spin clothes out. Found door latch not fully capturing strike on door, door will almost want to pop back open before it locks. Replaced door latch using customer supplied pre Id parts. Door latching good. Ran test cycle, all functions passed. Op test good."
We serviced a
MAYTAG RANGE
Model MGT8800FZ00
Near Elyria, OH 44035
David R
Job Details: 10/06/2021
"Cc unit Switch membrane face is melting, 2nd time, knobs adhesive is not stuck anymore, bottom oven ignitor bad oven not working. Also had concerns of top burners not being to have enough space on top and design of bottom oven going all the way to floor when opening. Customer said a appliance store Schuenemann is replaced parts under a warranty. Here to document, give estimate and call techline. Called techline to document. ; ordrng 1 W11160335 (Switch membrane) and 1 279311 (Igniter) and 5 W11188712 (Bezel)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Euclid, OH 44123
Jason N
Job Details: 10/06/2021
Cc unit RH door needs replaced due to damageReplaced RH ff door using customer supplied part. Leveled doors. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Maple Heights, OH 44137
Marie V
Job Details: 10/06/2021
"No refrigerant on unit. Replaced compressor and filter drier , put unit into a vacc, 28. Waited 15 min , No changes on gages. Filled with r134a 4.7 oz. good frost on evap. Op test okAdvice cust to allow 24 hours for unit to get back to normal temps."
We serviced a
MAYTAG DBL WALL OVEN
Model CWE5800ACS
Near University Heights, OH 44118
Manny
Job Details: 10/06/2021
Replaced bake element ran bake to 350 to verify that the unit is cycling as it should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2021
"Installed new hinges and lid, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Cleveland, OH 44102
Gabriel P
Job Details: 10/06/2021
No issue found unit working as designed
We serviced a
WHIRLPOOL DRYER
Model WED5700VW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/06/2021
"CC that the unit is not heating. Checked the air flow, good. Checked the thermostat cycling off to early. Will need a new thermostat. ; ordrng 1 WP8318268 (Thermostat)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Parma, OH 44130
David R
Job Details: 10/06/2021
Cc unit making noise when drum spending. Took off front panel and screw fell out from door gasket. Let customer know and showed the screw. Tested. Unit is good. No noises. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/06/2021
Cc unit not drying well Ran diagnostics found no errors Ran auto test unit is running as designed Customer not satisfied with this out come
We serviced a
FRIGIDAIRE DRYER
Model FLEB8200FS1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/06/2021
"Cc dryer not working Found start switch broken, found belt snapped, motor grinding and rear bearing worn out Advised on parts needed ; ordrng 1 134503600 (belt) and 1 134196602 (Motor) and 1 131777700 (shaft assy) and 1 134399700 (switch) and 4 134844470 (knob)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Bentleyville, OH 44022
Brian M
Job Details: 10/06/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Highland Heights, OH 44143
Jason N
Job Details: 10/06/2021
"Installed console. Tested button functionality, passed. Display is correct. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44128
Corina B
Job Details: 10/06/2021
Replaced the screw. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Mayfield Heights, OH 44143
Corina B
Job Details: 10/06/2021
Replaced the door. Steamed the freezer out. Opt test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Beachwood, OH 44122
Brian M
Job Details: 10/06/2021
Part number added ; ordrng 1 W11467648 (Door)
We serviced a
GE REFRIGERATOR
Model GTH20SBBASS
Near Mentor, OH 44060
Joe O
Job Details: 10/06/2021
"Cc: freezing in ff section, has not shut off in daysFound temps in ff section at 34 degrees, freezer at 6 degrees. Ohmed out heater circuit, and thermistors. No open circuits. Needs control; ordrng 1 WR55X11104 (board control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Willowick, OH 44095
Joe O
Job Details: 10/06/2021
Installed control. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS2
Near Beachwood, OH 44122
Jason N
Job Details: 10/06/2021
"Cc unit leaking from tube behind unitCustomer stated they noticed water starting to seep from under unit recently. Pulled unit out, found slow drip from inlet valve to filter housing inlet line. Pulled out and tried to reseat, still dripping. Will reorder inlet valve, still under 1 yr warranty, will need filter head to replace inlet lines to ensure proper seal. ; ordrng 1 WP12544124 (Inlet valve) and 1 W11346623 (Filter head)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Pepper Pike, OH 44124
Jason N
Job Details: 10/06/2021
"Installed main control, invert board and condenser fan motor. Compressor turned on, condenser fan running. Unit starting to cool. Advised customer to allow 24-48 hrs for unit to return to desired temps and for ice production to resume. Noticed water line ice maker was severed in several spots. Used push connectors to repair. Op test good. ; used 2 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Bay Village, OH 44140
Angel
Job Details: 10/06/2021
Cc that left rear burner was not working. Verified and had the wrong cap on burner replaced with right cap working as designed also the customer had some questions about the different operations the range has explained to customer all quest.Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conneaut, OH 44030
Dan H
Job Details: 10/06/2021
"Customer complaint of long dry times, found lint screen clogged, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started normal dry cycle, unit heated, good airflow outside, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/06/2021
Cc unit not drying well Found 90% of settings set to low or no heat Advised on settings OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL4
Near Pepper Pike, OH 44124
Jason N
Job Details: 10/06/2021
"Cc unit leaking Ran wash test, did find small drops of water coming from right side of door. Tub gasket looks flat and brittle. Unit needs tub gasket. Checked under unit for additional leaks, none found. ; ordrng 1 W11177741 (Gasket)"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Westlake, OH 44145
Angel
Job Details: 10/06/2021
"Cc that unit is not heating. Checked voltage and was good had 240vac disassembled unit and tested heating element found heating element open. Will need heating element replaced. Gave estimate to customer they said they would think about it. ; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Conneaut, OH 44030
Dan H
Job Details: 10/06/2021
"Installed new harness, op test good"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2021
"Customer complaint that flames come out of left side of left front burner too high, adjusted flames lower, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Manny
Job Details: 10/06/2021
"Found error codes f11 and f24, couldnt find f11 on tech sheet, bj recommended calling tech line, called tech line talked to JR. told him that I cant find f11 error on tech sheet. he said f11 is cause by acu if Motor windig have between 6 to 20 ohms, tested motor windings have 12.6 ohms, ordering acu and pressure switch as recommended by wpl tech.; ordrng 1 W11334214 (Acu) and 1 W10597311 (Pressure switch) and 1 W10676317 (Pressure hose)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Dan H
Job Details: 10/06/2021
"Customer complaint that unit is shaking, ran high speed spin in manual test cycle, shaking is normal, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cleveland, OH 44113
Gabriel P
Job Details: 10/06/2021
"Customer having same issue with unit on previous visit, he advise to replace controls explain customer why we should ordering ; ordrng 1 W10843055 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Euclid, OH 44117
Joe O
Job Details: 10/06/2021
"Cc: not heatingFound wire loose in igniter. Pulled unit out, found floor under unit warped and burned. I advised the design of the unit is to have a broiler under unit so it will get hot and depending on material of the flooring it can get hot and warp. Advised customer they can contact whirlpool. Re installed wire. Ran test bake. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bedford Heights, OH 44146
Brian M
Job Details: 10/06/2021
Installed igniter Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Corina B
Job Details: 10/06/2021
"CC that the unit will not spin and will not start. Found the drain pump stuck on. Held the start in, cleared the drain pump. Ran diag no codes. Ran a manual agitate and spin. Ran a calibration. Started a rinse and spin with towels. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44104
Gabriel P
Job Details: 10/06/2021
"Found shifter defective replace from t/s ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Cleveland, OH 44105
Marie V
Job Details: 10/06/2021
Cc that the UI does not work and n that cant get water from the door. Confirmed. Asked cust if doors were removed when it was installed cust said yes. Found UI not plugged in. Corrected issue. Tested water at the door. Lines had air. Water came in. Op test okBrought core for return
We serviced a
KITCHENAID KITCHEN
Model KUBR204ESB00
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/06/2021
"Installed lower wine rack. Found rack still not closing properly. Attempted to adjust rack. Unit still will not close properly. Called whirlpool tech line spoke with Steve. Advised of issue. Advised we replaced the lower wine rack. Stated they wanted measurements of rack assembly and screws spacing. Found lower rack brackets are not square from corner to corner measurements. Found left rear to right front at 22 13/16 and right rear to left front 23 3/16. Found screw holes off by 1/16 inch. Spoke with trade care team. Trade care team stated we have to email the invoice to whirlpool, so they can schedule another service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Westlake, OH 44145
Angel
Job Details: 10/06/2021
Cc that water was dripping to the fresh food section and ice on freezer floor.. Took temperatures to verify and ff section at 37* and freezer at 6* found that drain tube is clogged up so every time it goes into a defrost water rolls forward to the freezer and falls through the ducts to the ff section. Steamed out freezer and cleared drain tube. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDC4100AWX
Near Mentor, OH 44060
Corina B
Job Details: 10/06/2021
Replaced the seal kit. Check ball is not there. Part is nla ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Painesville, OH 44077
Jason N
Job Details: 10/06/2021
"Cc unit not agitatingRan diagnostics, found code f7e6 for motor fault. Cleared fault. Ran auto test, unit did not shift into agitation. Replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. All functions passed, unit is agitating. Op test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS06
Near Cleveland, OH 44120
Marie V
Job Details: 10/06/2021
Cc that the door has a dent. Confirmed. Replace door. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Cleveland, OH 44120
Marie V
Job Details: 10/06/2021
Cust said that they bought the part for range. Do not need service on this job. Op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFGA
Near Kent, OH 44240
Brian M
Job Details: 10/06/2021
Cc of leak Found evap drain pan frozen Found debris in drain tube Cleared tube and pan OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near North Royalton, OH 44133
Angel
Job Details: 10/06/2021
Replaced water valve and cycled ice maker to make sure it cycles found fill tube frozen steamed out and Tested unit it is dispensing water as should also ice maker harvest and filled functioning as should. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Olmsted Township, OH 44138
Angel
Job Details: 10/06/2021
Cc that right front burner would not ignite. Verified back of unit and ignitor was not plugged in. Had to take off top because ignitor wire was tangled and there was not enough slack to plug it in. Reinstalled ignitor and top tested unit. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF4A
Near Mentor, OH 44060
Corina B
Job Details: 10/06/2021
"CC that there is water leaking on the floor and food freezing in the ff section. Ff 45* Fz 3* control is set at 41* ff 0* fz. Found the drain hole clogged with ice. Steamed out the drain hole. Poured water in the drain hole, clear. Checked the return vent, good. Advised cust to not block the damper area. The ui is missing the digits. Does not want to repair the ui. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Painesville, OH 44077
Jason N
Job Details: 10/06/2021
"Cc left side of door piece is brokenConfirmed mullion rail is broken, will need replaced. Ordering mullion rail. ; ordrng 1 WP12722803B (Mullion rail)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44120
Marie V
Job Details: 10/06/2021
"Cc that the unit is not cleaning dishes. She tried twice because is a new unit and it did not work. Started a normal cycle, unit started filling with water, not enough water coming in to the unit. Tried to get to the main water put unit is installed and glued in to granite counter top, cant take it off to verify that is open all the way. Advice cust to have maintenance from building to help her take unit out and verify water coming out of main shut off valve. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Chesterland, OH 44026
Brian M
Job Details: 10/05/2021
Installed door OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFAA
Near Painesville, OH 44077
Jason N
Job Details: 10/05/2021
"Installed ice maker, ran manual ice maker cycle. Ice maker indexed properly, filled mold with water. No leaks. Op test good."
We serviced a
GE DRYER
Model Pfds450el2ww
Near Painesville, OH 44077
Jason N
Job Details: 10/05/2021
"Cc unit making high pitched squealing noiseConfirmed squealing noise. Pulled unit apart, found rear drum bearing is dry and wore. Unit needs drum bearing. Noticed front glides are wearing down as well. Advised customer these should be replaced as well. ; ordrng 1 WE3M33 (Basket shaft kit) and 2 WE3M51 (Bearing slide)s and 2 WE3M52 (Bearing slide)s"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWP2
Near Montville, OH 44064
Dan H
Job Details: 10/05/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDS01IJBL0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/05/2021
"Found defective console but part is discontinued cannot be repaired,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM03
Near Roaming Shores, OH 44084
Dan H
Job Details: 10/05/2021
"Customer complaint of a loud noise, compressor and condenser fan are running , evaporator fan is running, opened and closed air damper, no unusual noises heard , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near North Olmsted, OH 44070
Marie V
Job Details: 10/05/2021
"Cc that the unit stopped making ice and that it just started 2 days ago but light in freezer sometimes works and sometimes does not, check light switch, has moisture, cleared out. Replaced ice maker and cycled, pass. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/05/2021
"Customer ask if we can return money that they paid in previous repair since unit reconsider warranty on a break room told by whirlpool office review Replace all parts,opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Jefferson, OH 44047
Dan H
Job Details: 10/05/2021
"Customer complaint that oven temperature is 25 degrees too low, confirmed, adjusted off set up 25 degrees, op test good"
We serviced a
KITCHENAID RANGE
Model KGRA806PSS00
Near North Royalton, OH 44133
David R
Job Details: 10/05/2021
"Cc unit stop button on display not working. No model/ serial to take pic of. Followed service pointer and found switch membrane wires scratched. Will need switch membrane. Customer paid SVC only, do not order parts. ; ordrng 1 WP9756559ES (Switch membrane), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Lorain, OH 44053
Angel
Job Details: 10/05/2021
Cc that unit stayed locked and wouldnt unlock than they disconnected unit and got it to unlock. Ran diagnostics and found error code f9e1 tried to darin out water but wouldnt do anything it would only hum. Manually took out water from tub with shop vac. Removed drain pump and found a metal object stock between impellers on drain pump. Replaced with new one incase of damage tested unit and draining and working as designed. Opt test ok.
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, OH 44143
Corina B
Job Details: 10/05/2021
Replaced the coils opt test ng. Replaced the gas valve. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID COOKTOP ELE
Model KCED600GBL01
Near Gates Mills, OH 44040
Corina B
Job Details: 10/05/2021
"CC that there are marks on the cooktop. Confirmed. The cooktop is smooth, no raised areas. cosmetic issue. Cust will reach out to whirlpool to see if they will cover parts."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Andover, OH 44003
Joe O
Job Details: 10/05/2021
"Installed,Oporto, blower wheel, and blower housing. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/05/2021
Installed control and UI Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/05/2021
Cc unit wont start Ran diagnostics no errors Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near North Royalton, OH 44133
David R
Job Details: 10/05/2021
Cc unit leaking from FZ. Found drain tube clogged up. Cleared turn and checked to make sure if any ice built up in FZ. Cleared as well. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Williamsfield, OH 44093
Joe O
Job Details: 10/05/2021
Cc: not runningFound drain pump constantly running. Found error code f8e1(long fill). Ran auto test and calibration. Ran normal cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Mayfield, OH 44143
Corina B
Job Details: 10/05/2021
"CC that the ff section is not cooling. Confirmed ff 57* Fz 6*. Found the ff evap covered in ice and frost. The drain pan is curved upward. Service pointer W11092686 to replace the pan. Will need a new control, ui and drain pan. ; ordrng 1 W11457241 (Drain pan) and 1 W11089931 (Ui) and 1 W10843055 (Control) and 1 W11033168 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/05/2021
"CC that the unit is freezing food in the ff section. Fz 17* ff 32*. Checked the evap ball of ice of the evaporator. Will need a new evap. ; ordrng 1 W10836706 (Evaporator) and 2 WPW10143759 (Drier)s and 1 W11092625 (Compressor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Conneaut, OH 44030
Dan H
Job Details: 10/05/2021
"Customer complaint that unit is not washing properly, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE DRYER
Model GLGR341AS1
Near Conneaut, OH 44030
Dan H
Job Details: 10/05/2021
"Customer complaint that unit is not heating properly, confirmed, burner is short cycling, good airflow outside unit needs new coils , installed new coils, op test good ; used 1 279834 (COIL) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS00
Near Rocky River, OH 44116
Marie V
Job Details: 10/05/2021
"Cc that the fresh food section is not cooling but freezer is. Took temps 50* on fresh food section and 0* on freezer. No air flow to fresh food section, found evaporator full with frost. Ran diag I was able to turn on heater. Found SP. By the time I was done defrosting evap, found evaporator drain tube clogged, unit need new drain tube. ; ordrng 1 W11190084 (Drain tube)"
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Cleveland, OH 44135
Marie V
Job Details: 10/05/2021
"Replaced, control, agitator, clutch, rotor, stator, gearcase, slider and drain pump. Ran calibration and auto test. Pass. Op test okBrought core for return"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF
Near Avon Lake, OH 44012
Angel
Job Details: 10/05/2021
Cc that unit is not draining or working as should and that unit would stop 16mins before cycle was over.verified Unit and started unit and immediately drained all the water out units drain pump working as should. Tested unit and was filling and washing as well. Checked everything and unit connections were good. Spoke with BJ and asked me to call Frigidaire tech/line spoke with techline and explained issue with unit the unit and asked me to replace ui and main control board. Ordering parts.; ordrng 1 5304514670 (Main control) and 1 807144701 (Display) and 1 5304506663 (Console assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW6
Near Cleveland Heights, OH 44121
Corina B
Job Details: 10/05/2021
Replaced the harness. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FTGXKQ01
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/05/2021
Replace valve then cycle icemaker opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBW01
Near Conneaut, OH 44030
Dan H
Job Details: 10/05/2021
"Customer complaint that unit is leaking on floor, found ice build up on freezer section floor, found drain tube clogged, cleared evaporator drain tube, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HV1
Near Mogadore, OH 44260
Brian M
Job Details: 10/05/2021
Installed sensor Ran test showing in spec OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Avon, OH 44011
Angel
Job Details: 10/05/2021
Cc that unit us not drying. Ran diagnostics test and unit is heating as should. Explained to customer that this unit being plastic tub is harder for it to spread the heat and he should use rinse aid and prime the hot water before using dishwasher. Unit is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB4629AWB0
Near Mogadore, OH 44260
Brian M
Job Details: 10/05/2021
"Cc unit not washing properly Found sump to run for a min the shuts off control dims out found pressure tower broken as well Will needs control, motor kit and possibly UI, control and UI not available and pressure tower ; ordrng 1 W10243137 (cntrl-elec) and 1 W10254887 (panel-cntl) and 1 8283499 (pump&motor) and 1 8268862 (tower)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS00
Near Broadview Heights, OH 44147
David R
Job Details: 10/05/2021
Replaced the top oven back trim of door. Good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Ridgeville, OH 44039
Angel
Job Details: 10/05/2021
Cc that water is leaking in between the outer panel and console by the vent. Split panel apart and found some dry water stains. Will need the vent and seal. Ordering parts.; ordrng 1 WPW10329609 (Vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Ravenna, OH 44266
Brian M
Job Details: 10/05/2021
"Cc unit not cooling Found unit to be cooling but not defrosting properly Ran forced defrost unit defrosted Needs control, and harness ; ordrng 1 W11324678 (Control) and 1 W11324678 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model LSR5132PQ0
Near South Euclid, OH 44121
Corina B
Job Details: 10/05/2021
"CC that the unit is not spinning the clothes out. Confirmed. Started a cycle, motor is humming and not agitating. Checked the coupler is broken. Will need a coupler. ; ordrng 1 285753A (Coupling)"