Near Lakewood, OH 44107
Dan H
Job Details: 10/01/2020
RANGE KITCHENAID KFDC500JSS00 "Customer complaint of gas smell, confirmed, found gas leaking from connection to supply, tightened, op test good"
Near Conneaut, OH 44030
Jeff M
Job Details: 10/01/2020
DRYER SAMSUNG DV219AGWXAA "Gas valves are failing it will cycle 3 4times in a row but eventually stop lighting all together. This model will not let me buy the gas valves individually you have to buy an assembly. ; ordrng 1 DC62-00201A (valve-gas), used 1 SHIPPING (shipping and ha
Near Cleveland, OH 44139
Brian M
Job Details: 10/01/2020
DISHWASHER KENMORE 665.16769 "Cc unit not draining all the time Found a little bit of water in tub Ran drain drained out Ran test cycle found sump not creating enough pressure to spin arms Needs motor ; ordrng 1 W10428168 (pump&motor), used 1 SHIPPING (shipping and handling) from sto
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/01/2020
REFRIGERATOR GE GFSF6KKYCBB Installed drain tube. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW8240YW0 Found off balance error code ran few towels on rinse and spin pass opt test ok
Near Westlake, OH 44145
Corina B
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW8500DC0 CC that there is a humming noise. Found a nail in the drain pump. Cleared the nail. Optest ok. The waterl supply line has a bubble in the line. Advised cust to replace the line ASAP.
Near Parma, OH 44134
Dan H
Job Details: 10/01/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Customer complaint that unit is molding on the inside and that there is water under the filter, advised customer that there is always some water under the filter, advised customer to run the hot water in the sink before starting, advised customer to run
Near Gates Mills, OH 44040
Corey L.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Recovered and installed evap and dryer, held 28” vac 15min, added 5.0 oz r134a, pressure low side positive 4, frost on third coil already, op test good, advised customer to allow 24 hrs for temps to settle"
Near Willoughby, OH 44094
Joe O
Job Details: 10/01/2020
DRYER MAYTAG MEDB765FW0 "Cc: not drying all clothesFound error code f4e4(l2 line voltage error) states line voltage under 50v. Found unit is receiving proper power. Customer stated they have power checks every so often which could kill power. Advised customer of moisture sensor.
Near Bainbridge Township, OH 44023
Brian M
Job Details: 10/01/2020
WALL OVEN WHIRLPOOL WOD51EC7AW01 "Cc unit not powering on after baking Found UI dead Found thermal fuse open Used jumper fuse ran auto test and manual test on fans OP Test Ok Needs thermal fuse ; ordrng 1 WPW10545291 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
Near Chardon, OH 44024
Brian M
Job Details: 10/01/2020
DISHWASHER GE GDF620HGJ2BB Cc unit not powering on Removed power from main control re seated UI connection and reapplied power unit turned on Ran 2 test cycles OP Test Ok
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/01/2020
WASHER MAYTAG MHW5630HW0 Installed dishwasher. Ran quick test. Op test ok
Near Richmond Heights, OH 44143
Joe O
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG510S0AS2 Installed electrode. Ran test bake. Op test ok
Near Jefferson, OH 44047
Jeff M
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed new part unit tested good
Near Mentor, OH 44060
Jeff M
Job Details: 10/01/2020
WASHER WHIRLPOOL RTW4516FW2 The machine was not working for the customer I found the drain hose was laying on the floor unit tested good once I moved the drain hose
Near Strongsville, OH 44136
David R
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced kit. Tested. Good. Op test ok
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Installed drain tube, cleared drain. Op test ok"
Near Parma, OH 44134
David R
Job Details: 10/01/2020
OTR MICROWAVE KITCHENAID KMHC319ESS5 "Cc unit hood light turning on by itself, mostly at night. Looks like there may be a timer set up for the light to come on certain time. Canceled timer, also reset unit back to factory settings and unplugged for 5 mins. Customer to monitor. Unit test good
Near Lakewood, OH 44107
Corina B
Job Details: 10/01/2020
WASHER MAYTAG MHW7000XG1 "CC that the washer does not start and gives an error code. Ran diag f1e2 MCU ERROR - MULTIPLE RESETS, found the spider is broken. When spinning the basket metal is rattling. Will need a new tub and basket. ; ordrng 1 WPW10409998 (Basket), used 1 Oversize
Near Valley View, OH 44125
Dan H
Job Details: 10/01/2020
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer does not have proof of purchase, ran entitlement, it show pd of 6/4/19 which places unit outside of warranty, customer does not want to pay, customer will contact whirlpool, unit will need user interface sent if/when it comes back through"
Near Kent, OH 44240
Brian M
Job Details: 10/01/2020
DISHWASHER KENMORE 66513419K701 "Cc unit not washing properly Found sump able to run but isnt creating enough pressure to move spray arms Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44104
Dan H
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint that cooktop and oven are not working, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Rocky River, OH 44116
Corina B
Job Details: 10/01/2020
OTR MICROWAVE KITCHENAID n/a Cust does not want us to look at the microwave.
Near Parma, OH 44134
David R
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW6200VW0 "Cc LF error code, some water dripping on floor. Found new dispenser service pointer. Long Fill error code. Went through tech sheet found some of the coils way out of range. Will need valve assembly, nozzle and dispenser. Customer paid SVC, do not order p
Near Solon, OH 44139
Joe O
Job Details: 10/01/2020
DBL WALL OVEN KITCHENAID KODE500ESS00 Installed door glass. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 10/01/2020
RANGE WHIRLPOOL WEG730H0DS0 Found error code f8e0 fan failure not operating ordering I don’t have one in stock ; ordrng 1 W11107275 (fan-blwr)
Near Chesterland, OH 44026
Joe O
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
Near Cleveland, OH 44111
Corina B
Job Details: 10/01/2020
DRYER MAYTAG MEDX655DW1 CC that the unit will not turn on. Checked the voltage l1 to n 0 volts. L2 to n 120 volts. L1 to l2 120 volts. Will need an electrician.
Near Mentor, OH 44060
Jeff M
Job Details: 10/01/2020
REFRIGERATOR GE GFE29HMEEES "That frig fan is seized up needs new eve app fan and sum module update; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R882802 (refer sum module ver), used 1 SHIPPING (shipping and handling) from stock"
Near Chesterland, OH 44026
Corey L.
Job Details: 10/01/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer just fills then drains, ran diagnostics found F8e1 long fill no fill, found cold water valve only partially opening to allow cold water in and timing out, replaced with ts valve, op test good; used 1 W11210463 (VALVE) from stock
Near Ravenna, OH 44266
Brian M
Job Details: 10/01/2020
REFRIGERATOR AMANA AFI2538AEB Cc not cooling Found compressor windings Open Recovered refrigerant removed compressor and checked oil for burnout No burnt oil Spoke to bj advised on compressor and wire harness ; ordrng 1 67007121 (Power cord) and 1 W10160407 (compressor)
Near Brimfield Township, OH 44240
Brian M
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW4816FW2 Cc unit not starting found unit in pump mode Reset control Ran auto test and calibration OP Test Ok
Near North Olmsted, OH 44070
David R
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Cc sometimes cooling sometimes FF o4 Fz not working correctly, ice build up in FZ evap wall. Will need to steam out. Thermistor checks good, heater and in line thermal fuse check good. Control not sending out correct voltage. Order control, steam out eva
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW Installed new part unit tested good
Near Perry Township, OH 44077
Jeff M
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 installed new part unit tested good
Near Olmsted Falls, OH 44138
David R
Job Details: 10/01/2020
OTR MICROWAVE MAYTAG MMV4206FZ5 "Cc unit hood light not turning off. Tested new bulb to confirm, control relay must be stuck ordering main control. ; ordrng 1 W11256464 (cntrl-elec)"
Near Berea, OH 44017
David R
Job Details: 10/01/2020
RANGE MAYTAG MER6600FZ2 Customer had POP. Cc oven not goin past pre heat. Found main harness sparked and burnt. Do not have one on truck stock. Ordering main harness ; ordrng 1 W11134676 (harns-wire)
Near Perry, OH 44081
Jeff M
Job Details: 10/01/2020
DISHWASHER GE PDW9280J00SS The user interface is not responding. The lower door seal came off it comes with the inner door panel that panel is discontinued the unit cannot be fixed; ordrng 1 WD31X10067 (dishwasher inner doo ) and 1 WD34X10915 (keypad)
Near Elyria, OH 44035
David R
Job Details: 10/01/2020
DRYER ROPER RED4516FW0 "Replaced part. Tested. Good, cycled heat. Op test ok"
Near Cleveland, OH 44121
Dan H
Job Details: 10/01/2020
OTR MICROWAVE WHIRLPOOL WMH31017AS2 "Customer complaint of f1e4 error code, confirmed, unit needs new control. Customer does not want repair at this time.; ordrng 1 WPW10666267 (Control)"
Near North Ridgeville, OH 44039
David R
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HC0 Replaced parts. Ran diagnostics test step 12. Good. Op test ok
Near Shaker Heights, OH 44122
Dan H
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KBFS22ECMS00 "Customer complaint that the unit has a low water pressure and ice maker is not working. Confirmed, water valve was not open all the way and found ice maker broken. Replaced ice maker from truck stock. Op test good HV; used 1 W10884390 (ICE MAKER ASSY) fr
Near Chardon, OH 44024
Corey L.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed frz door, op test good"
Near Madison, OH 44057
Jeff M
Job Details: 10/01/2020
WALL OVEN JENN-AIR n/a "This is a countertop microwave. That’s is built in to look like a combo. The unit needs a mag est only ; ordrng 1 WPW10126794 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44124
Dan H
Job Details: 10/01/2020
COMPACTOR WHIRLPOOL TU950QPXS2 "Customer complaint foot level was not working, foot lever is working now, unit is operating as designed"
Near Kirtland, OH 44094
Joe O
Job Details: 10/01/2020
DRYER MAYTAG MGD5630HW1 "Installed control, and harness. Ran test cycle. Op test ok"
Near Roaming Shores, OH 44085
Brian M
Job Details: 10/01/2020
WASHER ELECTROLUX EFLS527UIW1 Cc unit locked and flashing error after starting load with water shut off to unit Found unit locked and unplugged Let unit run and it unlocked after 5 min of running E11 means no water entering Ran test cycle OP Test Ok
Near Madison Township, OH 44057
Jeff M
Job Details: 10/01/2020
DRYER ESTATE EED440WQ0 Customer states the unit was still not drying the unit does produce heat. I was able to locate the blocked vent recommend customer to clean unit tested good
Near Brooklyn, OH 44144
Corey L.
Job Details: 09/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ice used to melt together and make it not dispense and it seem be doing it again, some cubes have melted together slightly in bin, can see different in new pieces to ice already in bin, dispensing properly, advised the ice should be us
Near Chagrin Falls, OH 44022
Joe O
Job Details: 09/30/2020
RANGE JENN-AIR JJW3830DS02 "Cc: f2e1 error codeFound error code f2e1(stuck key). Found all connections are seated properly. Needs uiUi shows out of stock, office to reschedule; ordrng 1 W11232121 (panl-cntrl)"
Near Brooklyn, OH 44144
Corey L.
Job Details: 09/30/2020
WALL OVEN MAYTAG n/a "Unable to locate ms tag, Customer complaint oven not staying on all the time will give error codes f2f3f5f7, errors for temps sensor and control not receiving data from sensor, customer stated after quote they replaced temp sensor and still same issue, t
Near Cleveland, OH 44135
Corey L.
Job Details: 09/30/2020
DRYER MAYTAG MGD8630HW1 "Customer complaint of f3e5 error sometimes, confirmed f3e5 back moisture sensor open/shorted, cleared, moisture sensors checks good, found unit leaning forward heavily, and to right preventing clothes from hitting back sensor appropriately, leveled, op t
Near North Olmsted, OH 44070
Corina B
Job Details: 09/30/2020
RANGE MAYTAG MER6600FZ2 Replaced the panel. Optest ok.
Near Woodmere, OH 44122
Brian M
Job Details: 09/30/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Cc fridge not cooling Found diffuser to be iced over Cleared ice OP Test Ok
Near Bainbridge Township, OH 44023
Brian M
Job Details: 09/30/2020
DISHWASHER KITCHENAID KUDC03IVBS4 Cc unit not starting Found latch not latching properly Needs latch ; ordrng 1 WP8269209 (switch) and 1 8193882 (bolt-latch) and 1 WP8524471 (actuator) and 1 WP8268540 (spring) and 1 WP8269117 (handle)
Near North Olmsted, OH 44070
David R
Job Details: 09/30/2020
WASHER WHIRLPOOL WTW4800XQ1 "Cc leaking, stopping mid cycle, not filling up correctly, draining and spinning repeatedly but not finishing cycle. Error codes, off balance error, F8E3 overflow condition, main control fault. Went through tech sheet, pressure switch shows open. Gearcas
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/30/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 Installed icemaker water line OP Test Ok Took pics of floor damaged from original water line breaking
Near Cleveland, OH 44108
Dan H
Job Details: 09/30/2020
WASHER MAYTAG MVWX655DW2 "Installed new control, op test good"
Near Aurora, OH 44202
Brian M
Job Details: 09/30/2020
DISHWASHER KITCHENAID KUDS25SHWH1 Upper spray arm mount broken Needs mount and screw ; ordrng 1 WP8539324 (mount) and 1 WP8268812 (mount) and 1 WPW10349488 (screw)
Near Solon, OH 44139
Joe O
Job Details: 09/30/2020
WASHER MAYTAG MHW5100DW0 "Cc: on normal cycle stops at 41 mins on timer and will not continue cycleCustomer states it only does it with a large load. Asked customer if she had a load I can test it with. Customer stated she does not have a load. Ran normal cycle with no load. Unit
Near Geneva Township, OH 44041
Jeff M
Job Details: 09/30/2020
REFRIGERATOR KITCHENAID KFIS20XVMS00 The front display keeps resetting needs a new main control; ordrng 1 WPW10310240 (cntrl-elec)
Near Solon, OH 44139
Brian M
Job Details: 09/30/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit freezing food Found top shelf to be colder than set point Advised on product placement and temp adjustment OP Test Ok
Near Solon, OH 44139
Brian M
Job Details: 09/30/2020
REFRIGERATOR GE ZISS36NCASS Cc unit is hot up top and freezing food Found condenser packed with dust Cleared dust off condenser Advised it may take 48 hours to adjust temps
Near Geneva, OH 44041
Jeff M
Job Details: 09/30/2020
RANGE CROSLEY CRG3480MBA "Customer smells gas inside the oven. I turn the gas valve back on everything tested good I turn the oven on bake it was slow needs a new bake igniter. I turn the unit back off I let it sit for a few minutes I start smelling natural gas with the oven bein
Near Solon, OH 44139
Joe O
Job Details: 09/30/2020
REFRIGERATOR AMANA TC18VW "Cc: moisture build up between freezer and ff section, freezer door hard to closeFound shelves in door hitting lower pantry drawers. Found lower shelf was swapped with second shelf. Swapped shelf’s. Op test ok"
Near Painesville, OH 44077
Jeff M
Job Details: 09/30/2020
FREEZER KENMORE 253-920-3282 This is a really old freezer it is not a self defrosting freezer. The compressor is not turning on needs the temperature control thermostat which is discontinued; ordrng 1 216023000 (control-temperature)
Near East Cleveland, OH 44112
Dan H
Job Details: 09/30/2020
WASHER MAYTAG MVWB765FW1 "Customer complaint of loud noise, confirmed found gear oil all over gearcase and under unit, unit needs new gearcase. Customer does not want to repair at this time.; ordrng 1 W10811956"
Near Fairview Park, OH 44126
Corina B
Job Details: 09/30/2020
DISHWASHER WHIRLPOOL MDB4949SDZ0 CC that the unit will not drain every time. Ran diag F6e4 float switch open. f8e2 Drain Motor Electrical Problem. Reset the float switch. Replaced the drain pump from t/s. Optest ok. ; used 1 WPW10348269 from stock
Near Aurora, OH 44202
Brian M
Job Details: 09/30/2020
DRYER MAYTAG MEDX655DW1 Cc unit drying well Ran test cycle unit is heating up as design but Found customers vent to be extremely long of a run Advised on recommended vent length and advised on a possible dryer vent booster
Near Cleveland, OH 44132
Jeff M
Job Details: 09/30/2020
DRYER WHIRLPOOL WED8000DW4 The machine is not tumbling I took it apart found the belt was broken could not find a reason why the belt broke.; ordrng 1 W10849499 (belt)
Near Mentor, OH 44060
Jeff M
Job Details: 09/30/2020
WASHER WHIRLPOOL WTW7120HW0 Install the new part I did not work the new control board did not have a status light when I unplug the user interface with power still on the status light came on and the lock started to actuate on its own. Board is working needs a user interface there i
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 09/30/2020
RANGE WHIRLPOOL MGR6600FZ1 "Control sending 122 voltage to spark board but still no spark also try checking omh reading on valve show open ordering both part,o; ordrng 1 W11162730 (module-spk) and 1 WPW10602001 (valve-gas)"
Near Elyria, OH 44035
Gabriel P
Job Details: 09/30/2020
WASHER WHIRLPOOL WTW5000DW1 "Replace all parts,then ran calibration and auto test pass, opt test ok"
Near Perry, OH 44081
Jeff M
Job Details: 09/30/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Installed new part unit tested good
Near Concord Township, OH 44060
Jeff M
Job Details: 09/30/2020
DRYER SAMSUNG DV45H7000EWA2 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Rocky River, OH 44116
Corina B
Job Details: 09/30/2020
WASHER MAYTAG MVWC465HW "CC that there is an error code. Ran diag no codes. Ran a manual a, spin, drain, hot and cold valve. Working correctly. Optest ok."
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 09/30/2020
WASHER WHIRLPOOL MVWB835DW4 "Customer complaint washer not working, confirmed, f6e2 fault, cleared, found corrosion build up on back right of control from dripping above washer, stains on back of console witnessed, unit needs control quoted for repair, advised calling Maytag for pot
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 09/30/2020
FREEZER FRIGIDAIRE FFU12F2HW8 "Customer complaint frz lost cooling but lights are on, confirmed frz room temp, compressor is not running, compressor passed bench test, unit needs starter, quoted, ok, replaced starter, op test good ; used 1 8201786 (STARTER) from stock"
Near Cleveland, OH 44119
Jeff M
Job Details: 09/30/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit tested good
Near South Euclid, OH 44121
Jeff M
Job Details: 09/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The bin was stuck there must’ve been an ice jam I pulled the bin out everything works
Near Rocky River, OH 44116
Corina B
Job Details: 09/30/2020
RANGE WHIRLPOOL WFE320M0JS Replaced the door. Cleaned the broken glass out of unit. Optest ok.
Near Troy Township, OH 44234
Brian M
Job Details: 09/30/2020
WASHER MAYTAG MVWB835DW4 Cc water not entering Found no water flow during test Replaced valve Ran test and calibration OP Test Ok
Near Fairview Park, OH 44126
Corina B
Job Details: 09/30/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "CC that there is water leaking. Found the water line to the valve leaking. Cut the cracked waterline, re attached. Still leaking. Will need a new water valve.; ordrng 1 WPW10341320 (Water valve), used 1 Shipping from stock"
Near Cleveland, OH 44122
Dan H
Job Details: 09/30/2020
DRYER AMANA LGA20AW "Installed new rollers and coils, op test good"
Near Cleveland, OH 44135
Dan H
Job Details: 09/30/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 "Customer complaint that unit is not making ice, found ice maker thermistor ripped off, installed new ice maker , op test good"
Near Elyria, OH 44035
Gabriel P
Job Details: 09/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB02 "Found ice jam correct issue,opt test ok"
Near South Euclid, OH 44121
Joe O
Job Details: 09/30/2020
FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Cc: frost build upFound door is warped on the top not allowing seal to seal against unit. Needs door and name plateOffice to reschedule; ordrng 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)
Near Elyria, OH 44035
Gabriel P
Job Details: 09/30/2020
RANGE WHIRLPOOL WFG505M0BS3 "Found 122 voltage going to spark module but not sparking replace from sur plus parts,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 09/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 When installing new door notice harness was wrong connector re ordering ; ordrng 1 W10815695 (dor-fip ss)
Near Westlake, OH 44145
Dan H
Job Details: 09/30/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "Customer complaint that there is stuff floating in water, customer filled a glass with water, watched air bubbles in water dissipate after a few seconds, advised customer that this is normal, unit is operating as designed"
Near Rocky River, OH 44116
Corina B
Job Details: 09/30/2020
WASHER ROPER RTW4516FW Replaced the cord. Optest ok.
Near Maple Heights, OH 44137
Joe O
Job Details: 09/30/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Installed sump assembly, dispenser and lower spray arm. Ran test cycle. Advised customer to monitor over the next few washes. Op test ok"
Near Westlake, OH 44145
Dan H
Job Details: 09/30/2020
OTR MICROWAVE WHIRLPOOL WML55011HB2 "Installed new magnetron and transformer, mounts were damaged from prior install, unit was installed wrong, unit need new mounts; ordrng 1 W10821385 (Mount kit) and 1 W11122643 (Mount nut)"
Near Claridon Township, OH 44024
Jeff M
Job Details: 09/30/2020
RANGE KITCHENAID KSEG700ESS3 I set the unit to broil at 500° which is its hottest setting. Unit tested good in the owners manual it states that the lower the temperature the more often the broiler will cycle on and off. the way that it reads it’s almost like low medium high based not
Near Elyria, OH 44035
David R
Job Details: 09/30/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced parts. Tested, good. Give 24 hours to return to normal temps. Drawer chipped, ordering customer can put in themselves. ; ordrng 1 WPW10654844 (pan-utilty)"
Near Cleveland, OH 44102
Dan H
Job Details: 09/30/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a , no frost pattern formed on evaporator , found 3way valve not opera
Near North Ridgeville, OH 44039
David R
Job Details: 09/30/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Part not needed. Cc unit FZ door not shutting. Found one of the rail came off the track, not letting it close all the way. Corrected, tested, good."
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/30/2020
DRYER AMANA NED4655EW1 "Call whirlpool tech line spoke to Adrian, he wants we replace hi limit and bimetal fuse and still happening same thing is no repairable replce from t/s opt test ok ; used 1 279816 (CUTOFF), and 1 WP3392519 (THERMAL FUSE) from stock"
Near North Royalton, OH 44133
Corey L.
Job Details: 09/30/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Customer complaint ice maker over filling, confirmed bail arm disengaged from im, reinstalled, op test good, tightened frz dr handle, found rh ff dr gasket damaged showing magnetic strip, ordering gasket; ordrng 1 W10830162 (gasket-fip)"
Near North Royalton, OH 44133
Corey L.
Job Details: 09/30/2020
REFRIGERATOR JENN-AIR JFC2290VEM2 "Customer complaint of a rattling noise, confirmed, found condenser sagging slightly and creating sound, corrected, op test good"