Near Aurora, OH 44202
Jason N
Job Details: 11/25/2019
RANGE JENN-AIR D140 Cc unit downdraft motor doesn’t work Customer stated it only hums and smells like burning electrical. Confirmed downdraft motor seized. Motor (12001311 ) is nla for this unit.
Near Painesville Township, OH 44077
Jeff M
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 I called Whirlpool Tech line regarding the warm temperatures. He proceeded to tell me there are two issues that could cause this one is if the drip pan in the evaporator is warped it could cause excessive freezing on the evaporator itself. As long as the
Near Cleveland, OH 44111
Corey L.
Job Details: 11/25/2019
WASHER MAYTAG LAV3600AWW "Customer complaint washer keeps going out of balance and moving around floor, found tb TDL-0131-S to check spring eyebolt length under unit for this complaint, feet under unit were uneven making unit teeter, leveled feet, adjusted front eyebolt to tighte
Near Cleveland, OH 44113
Dan H
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed new harness, deli control, and led module, op test good"
Near Brooklyn, OH 44144
Corey L.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Customer complaint fridge gasket has gap, not sure exactly what customer is referring to, There are small gaps between gasket and door but is still foamed to the liner, did ring a gap on frz bottom frame, siliconed gap, see gap pics"
Near North Ridgeville, OH 44039
David R
Job Details: 11/25/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Cc of UI changing numbers by itself and noise. UI changing time ahead by itself, and also when the microwave is done heating up, the finish noise to let you know it’s done sounds low and gurgled. Ordering UI control.** customer had POP; ordrng 1 W1129927
Near Cleveland, OH 44102
Corey L.
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Installed ff door, op test good"
Near Pepper Pike, OH 44124
Dan H
Job Details: 11/25/2019
WASHER MAYTAG MVWB835DW4 "Customer complaint that unit stops mid cycle and agitation is loud, ran diagnostics found f7e5(shifter failure) error code, found shifter worn out, installed new shifter, op test no good , unit needs new control also; ordrng 1 W11105155 (cntrl-elec), us
Near Seven Hills, OH 44131
Dan H
Job Details: 11/25/2019
DRYER MAYTAG MGDB850WQ0 "Customer complaint of loud squealing noise, confirmed, unit needs new pulley and rollers, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Near Valley View, OH 44125
Dan H
Job Details: 11/25/2019
WASHER WHIRLPOOL MVWB835DW4 "Customer complaint that unit stops mid cycle and light flashes, also does not fill with water, ran diagnostics found f0e3(over loaded), f0e5(off balance), and f5e1(lid switch fault, lid was up) error codes, lid is not locking, installed new lid lock, op
Near Parma, OH 44129
Corey L.
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW4855HW1 "Customer complaint washer is not filling up with water and pointed to level 3/4 up the basket for max on deep water, advised this is normal operation, average load size for this machine is 6-7 bath towels roughly halfway up the basket, and the unit will
Near Lorain, OH 44053
Gabriel P
Job Details: 11/25/2019
RANGE WHIRLPOOL WFE505W0HS1 Found 240 on terminal when preheating to 350 but is not turning on the bake element check voltage to element 000 control not send voltage to bake element check voltage to control 122 also when on preheat relay on control makes a clicking sound will need c
Near Roaming Shores, OH 44085
Arthur V
Job Details: 11/25/2019
WASHER WHIRLPOOL WTW5840BW0
Near Willoughby Hills, OH 44094
Corina B
Job Details: 11/25/2019
REFRIGERATOR KENMORE 253.4472311 "CC that the unit is not cooling. Ff 68*. Found the thermostat is staying off. Tapped the thermostat and unit turned on. Will need a thermostat. Cust is going to install part; ordrng 1 216715500 (temperature control), used 1 SHIPPING (SHIPPING AND HANDLIN
Near Parma, OH 44134
Corey L.
Job Details: 11/25/2019
RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint of a small dent above control, confirmed and first part sent was also damaged, took pic of damage on second part, replaced part, once protective plastic cover was removed a very faint ding could still be noticed on top right of control
Near Parma, OH 44134
Corey L.
Job Details: 11/25/2019
WASHER WHIRLPOOL MVWB765FW3 "Customer complaint washer going off balance on every cycle except rapid wash when washing bedding, advised customer queen and king sized comforters are too big for this unit, average load size is 6-7 towels, ran diagnostics found locked rotor error and o
Near Parma Heights, OH 44130
Corey L.
Job Details: 11/25/2019
REFRIGERATOR MAYTAG MBF2258XEW6 "Installed evap fan, op test good, advised customer to allow 24-48 hrs for temps to settle"
Near Parma, OH 44134
David R
Job Details: 11/25/2019
WASHER MAYTAG MVWC465HW "Cc noise, banging noise. Found coins under agitator. Went through test mode, over load error. Tested components and everything sounds normal, in spin/agitate, no noise. Tested in manual on spin/ agitate, good. Suspension checks good. Ran rinse and spin w
Near Streetsboro, OH 44241
Jason N
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit making humming noiseConfirmed noise coming from freezer. Found fan grille vibrating against bad panel. Removed and added small piece of foam insulation to isolate fan vibration. Vibration removed.
Near Cleveland, OH 44128
Dan H
Job Details: 11/25/2019
RANGE WHIRLPOOL WFG505M0BS0 "Customer complaint of gas smell and burner takes an hour to light, started bake for 350 degrees, found igniter weak, installed new igniter, burner lit, no gas smell noticed, unit is operating as designed ; used 1 12400035 (IGNITER) from stock"
Near Garrettsville, OH 44231
Jason N
Job Details: 11/25/2019
WASHER MAYTAG MVWB865GW0 "Cc unit codes f6e3 errorRan diagnostics, found code f6e2 for UI acu communication fault. Replaced console and control board using customer supplied pre Id parts. Ran auto test and calibration, op test good."
Near Auburn Township, OH 44023
Jason N
Job Details: 11/25/2019
RANGE WHIRLPOOL WFE505W0JS0 "Cc burners on cooktop are flakingFound what looks to be metal scorch flakes from bottom on pots or pans stuck onto glass. Advised customer that depending on what type of cookware she’s cooking with, this may return on the new cooktop. Installed new glass
Near Cleveland, OH 44139
Dan H
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed new thermistor, op test good"
Near Orange, OH 44122
Dan H
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Customer complaint that freezer section is not cooling, unit is in a garage, explained to customer that freezer section will not work in garage during winter months, This refrigerator is intended for use in a location where the temperature ranges from a
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/25/2019
RANGE KITCHENAID KODE500ESS02 "Replace broil element,all racks and gasket then preheat the broiler to 450 also for got to mention when taking upper broiler element notice wire connector was snapped I had to take wall oven from the wall to work on the back use some wire from truck stoc
Near Perry Township, OH 44081
Joe O
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc: drawer stuckFound drawer not installed correctly. Re installed drawer. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 11/25/2019
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Replace door,opt test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 11/25/2019
DRYER WHIRLPOOL WED95HEDC0 "CC that the unit is not getting hot. Checked the terminal block l1 to n 0 volts, l2 to n 120 volts l1- to l2 0 volts. Will need an electrician. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. optest ok"
Near Lakewood, OH 44107
Corina B
Job Details: 11/25/2019
DRYER KENMORE 110.694228 "CC that the unit is not heating. Checked the terminal block, correct power. Checked the fuses, good. Checked the contacts at the timer. Will need a timer."
Near Amherst, OH 44001
Gabriel P
Job Details: 11/25/2019
DISHWASHER KITCHENAID KUDS30IVBL0 "Found a purse underneath dishwasher having contact with hinge making clacking sound,correct issue,opt test ok"
Near Bay Village, OH 44140
Corina B
Job Details: 11/25/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cust showed pop, sent pic. CC that the unit is freezer food. Checked the return clear. Advised the customer the shelves need to be in line with each other to have proper airflow. Optest ok"
Near Painesville, OH 44077
Arthur V
Job Details: 11/25/2019
REFRIGERATOR FRIGIDAIRE LGHB2867PF6A Replaced dispenser module. Op test good
Near Berea, OH 44017
David R
Job Details: 11/25/2019
DRYER WHIRLPOOL WED85HEFC2 "Replaced parts, tested. Op test ok."
Near Parma, OH 44130
David R
Job Details: 11/25/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Replaced parts, tested, good. Op test ok."
Near Strongsville, OH 44136
Corey L.
Job Details: 11/25/2019
SXS REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Customer complaint fridge is on coldest setting and only got a little colder than before, confirmed temps were 65 in frz and 68 ff, found refrigerant low, no leaks detected, low side in 23” vac and high side 100psi, added 2 more oz of r134a, waited 10 mi
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 11/25/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good
Near Parkman Township, OH 44062
Jason N
Job Details: 11/25/2019
FREEZER UPRIGHT FRIGIDAIRE FFFH17F2QWD Cc unit temps not holdingFound ice jammed in evap fan shroud. Removed ice buildup from fan and drain. Cleared drain and ensured good flow through. Removed ice from freezer floor. Evap fan test good. Reshaped lower right corner door gasket. Advised custome
Near North Ridgeville, OH 44039
David R
Job Details: 11/25/2019
WASHER WHIRLPOOL WFW92HEFW0 "Cc of no sound on display and fabric signal says hold 3 seconds for sounds, held and sounds came back on. No error codes, ran test cycle and on C3 water filled into fabric softener position. Unit is good. Op test ok"
Near Cleveland, OH 44110
Corina B
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 CC that the unit is not cooling and the gasket is torn. Unit was off when arriving. Ran diag checked the compressor 11.5 amps. Compressor has a locked rotor. Found the ff gasket torn. Will need a compressor and gasket. ; ordrng 1 W10507884 (compressor) an
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 11/22/2019
RANGE KITCHENAID KOSE500EBS04 As I was looking for the breaker I was unable to find it the customer had addition put on our house we called the electrician he told me it was on a two separate 15 amp breaker‘s. not on a 50 amp double throw. After talking with the electrician explain to
Near Mentor, OH 44060
Joe O
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Cc: not making iceFound temps in ff section at 46 degrees and freezer at 19 degrees. Called bj we went over the whole machine. Could not locate any leaks. He stated it could be air in the system. And that because the compressor is loud it could be weak an
Near Euclid, OH 44123
Jeff M
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 The unit was occasionally making ice. When I got there icemaker was in process of harvesting It got halfway through the process to stop. I took the machine apart I jumped t/h nothing happened . with my voltage meter the icemaker is receiving power I check
Near Kirtland, OH 44094
Joe O
Job Details: 11/22/2019
REFRIGERATOR JENN-AIR JCB2388ARB "Cc: not making, leaking on bottom of freezer sideFound temps at 6 in freezer and 42 in ff section. Customer had ff section temp turned down a little. Found drain tube plugged up. Ice maker is receiving proper power but will not cycle. Needs drain cleaned
Near Cleveland, OH 44103
Jeff M
Job Details: 11/22/2019
DRYER WHIRLPOOL WET4024HW0 The unit are on the 2nd floor inside a closet with the steps 4ft in front of the unit vary little room to work. 2 techs required I talked with Brian about this just we r going to per Id part for both units then schedule 2 techs and extra time to complete
Near Pepper Pike, OH 44124
Dan H
Job Details: 11/22/2019
RANGE KITCHENAID KEBS107SSS04 "Installed new element and control, op test no good , now bake is also not working, bake was working on first visit, unit needs new thermal fuse, thermal fuse that was sent here was not received ; ordrng 1 WP8304452 (fuse-thrml)"
Near Atwater, OH 44201
Brian M
Job Details: 11/22/2019
DISHWASHER MAYTAG MDB4949SHZ0 Cc power cord burnt on back of unit Found plug to have gotten hot and burnt itself to the back side of the dishwasher No major damage Replaced power cord Ran test cycle OP TEST not good Found control board not sending power to drain pump and water valve N
Near Chardon, OH 44024
Jason N
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc unit leaking in freezer and ice maker not workingFound ice covering freezer bottom, cleared ice, ran ice maker harvest. Fill tube frozen, dumping water into freezer. Steamed fill tube clear, retested. Op test good. Customer also stated water dispense
Near North Ridgeville, OH 44039
David R
Job Details: 11/22/2019
DRYER SAMSUNG DVG45M5500Z/A3 "Cc unit shutting off, after couple of mins. Put on normal with load, after3-5 mins unit went to cooling and 1 min then shut off. Put on timed dry unit ran. Checked and found sensor bad. Ordering sensor and harness.; ordrng 1 DC96-00766A (SENSOR HARNESS)
Near Mayfield Heights, OH 44124
Dan H
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint that ice jams up and water filter door is broken, found bail arm had come out of ice maker , reinstalled, found water filter door broken, ordering filter door, customer will install ; ordrng 1 WP67006331 (cover-filt)"
Near Conneaut, OH 44030
Arthur V
Job Details: 11/22/2019
WASHER WHIRLPOOL WTW4616FW1 Upon arrival unit in a continuous drain mode. Let unit finish drain mode. Ran diagnostics no errors. Ran a service cycle unit passed with no errors. Water pressure good Found unit is filling and adjatate at the same time. Needs control. ; ordrng 1 W1112
Near Cleveland, OH 44113
Dan H
Job Details: 11/22/2019
DISHWASHER KITCHENAID KDFE104DSS5 "Customer complaint that unit is not cleaning the dishes, ran diagnostics found 4-3(wash motor not running) and 7-1(no heat) error codes, unit started test cycle, unit filled, wash motor keep starting and stopping, heater is working, unit needs new cont
Near Cleveland, OH 44102
Dan H
Job Details: 11/22/2019
DRYER AMANA NED4655EW1 "Customer complaint that unit is not starting, confirmed, timer motor is not spinning, timer is receiving 240vac, unit needs new timer; ordrng 1 W10745655 (timer)"
Near Westlake, OH 44145
Corey L.
Job Details: 11/22/2019
DRYER SAMSUNG DV45K6200EZ/A3 "Customer complaint dryer not starting, confirmed, found belt broken, unit needs drum belt; ordrng 1 6602-001655 (BELT 38.64), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brooklyn, OH 44144
Dan H
Job Details: 11/22/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 67 degrees, nothing is running, outlet has hot/neutral reversed, plugged into good outlet, still nothing is running, unit needs ne
Near Aurora, OH 44202
Brian M
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc lights are out Found freezer led not working Needs led Customer said he can pop new light in ; ordrng 1 W11205083 (module)
Near Parma, OH 44134
Dan H
Job Details: 11/22/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint that unit is not draining, found a piece of glass lodged in drain pump , drain pump has burning smell, installed new drain pump , op test no good, drain hose is clogged, unit needs new drain hose ; ordrng 1 8269144 (hose,drain) and 1 W
Near Ashtabula, OH 44004
Joe O
Job Details: 11/22/2019
DISHWASHER GE GLD4200L00WW Cc: not drainingFound plug still in the garbage. Removed plug. Op test ok
Near Andover Township, OH 44003
Joe O
Job Details: 11/22/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA Cc: not making iceFound ice maker fill tube line frozen. founf frost build up on rear of ice maker. Needs fill tube and air handler kit; ordrng 1 241920106 (FILL TUBE) and 1 5303918784 (air handler housin)
Near Concord Township, OH 44060
Jeff M
Job Details: 11/22/2019
REFRIGERATOR GE GSHS5KGBCSS Installed new part unit op tested good
Near Mentor, OH 44060
Joe O
Job Details: 11/22/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc: moisture on tub, rinse aid leaking from dispenserFilled rinse aid showed customer that it is from the rinse aid getting on the inside of the lid from filling. Ran diagnostics found no error codes. Found unit is functioning as designed. Op test ok"
Near Bay Village, OH 44140
Corina B
Job Details: 11/22/2019
STACK W/D WHIRLPOOL WFW9151YW00 "CC that the unit is leaking. Found the dispenser is leaking. Will need a new dispenser and hose. ; ordrng 1 W11366227 (HOSE) and 1 WPW10399327 (dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Chardon Township, OH 44024
Jeff M
Job Details: 11/22/2019
DISHWASHER KITCHENAID KDTE404DSS0 Installed new part unit op tested good
Near North Olmsted, OH 44070
Corina B
Job Details: 11/22/2019
DRYER WHIRLPOOL WGD4815EW2 "CC that the unit is not heating. Checked the fuses, good. Checked the gas coils, good. Checked the flame sensor good. Called t/l Adrian To checked the contacts at the motor. If good replace the timer. Checked the wires at the motor, good. Office to order
Near Kirtland, OH 44094
Joe O
Job Details: 11/22/2019
WALL OVEN KITCHENAID KEBS207BSS00 Cc: not cooking on left side of upper ovenFound unit is heating evenly with proper temps. Unit functioning as designed. Op test ok
Near Chesterland, OH 44026
Joe O
Job Details: 11/22/2019
WASHER MAYTAG MVWB835DW4 Cc: f6e2 error. Installed control and ui. Ran auto test and calibration. Op test ok
Near Hambden Township, OH 44024
Joe O
Job Details: 11/22/2019
DRYER SAMSUNG DV45H7000GW/A2 "Cc: noiseFound rollers warn, pulley separated into 2 pieces. Needs belt rollers and pulleyCustomer does not want to repair at this time"
Near Chardon, OH 44024
Joe O
Job Details: 11/22/2019
DRYER WHIRLPOOL WED5000DW2 Cc: humming but won’t operateFound debris stuck in blower wheel. Removed debris. Op test ok
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/22/2019
DRYER WHIRLPOOL MED8630HC "Cc unit making banging noise when operatingCustomer showed popConfirmed noise, sounds like blower wheel. Pulled front panel and blower housing cover, found blower wheel with multiple damaged fins. Unit needs blower wheel. ; ordrng 1 WP697772 (blower whee
Near Lakewood, OH 44107
David R
Job Details: 11/22/2019
DISHWASHER WHIRLPOOL GU2500XTPS3 "Cc unit not heating and clean light keeps coming on 5 mins into cycle. Checked and found heater did not come on in service mode. Checked heater. Open. Ordering heater element ; ordrng 1 W10518394 (heater 43.42), used 1 SHIPPING (SHIPPING AND HANDLING) fr
Near Lakewood, OH 44107
Corey L.
Job Details: 11/22/2019
RANGE WHIRLPOOL WFG520S0FS0 "Replaced control, op test good"
Near Mentor, OH 44060
Arthur V
Job Details: 11/22/2019
WASHER WHIRLPOOL MVWC465HW2 Getting a f2e1 error (stuck key). Af7e1 basket speed sensor fault. And a f7e7 basket can not reach target speeds. Found motor faulty. Unit needs motor and capacitor ; ordrng 1 W10832724 (drive motor) and 1 W11162560 (CAPACITOR )
Near Streetsboro, OH 44241
Brian M
Job Details: 11/22/2019
MICROWAVE KITCHENAID KMHS120ESS5 Installed interlock switches Ran test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Parma, OH 44129
David R
Job Details: 11/22/2019
DISHWASHER KITCHENAID KUDS30IXBT4 "Parts sent out were not complete and wrong panel. Used adjusters kit from t/s. Found out wrong model number was in system so wrong control panel was sent out. Reordering correct control.; ordrng 1 WPW10500173 (panel-cntl), used 1 W10712394 (ADJUSTER (SET
Near Rocky River, OH 44116
Corey L.
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer complaint fridge making constant rattling noise, confirmed found foam pad under condenser on half of cross bar, added foam strip to prevent rattling, op test good"
Near North Kingsville, OH 44030
Arthur V
Job Details: 11/22/2019
DRYER WHIRLPOOL WGD8000DW4 Replaced blower wheel and housing. Tested unit. Op test good. No more noise.
Near Amherst, OH 44001
David R
Job Details: 11/22/2019
DISHWASHER FRIGIDAIRE LGID2475QF0A Replaced kit. Tested. Good. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 11/22/2019
HOOD WHIRLPOOL GXW7336DXS2 "Dent on Lower chimney. Took pictures. Good is about 12-14 feet from floor. Would need a ladder to reach it and probably would have to move range to get to it as well. Called whirlpool tech line, past 30 day cosmetic warranty so there would be a charge fo
Near Aurora, OH 44202
Brian M
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc that unit was crushing ice when on cubesRan ice through and could no duplicate but advised that sometimes ice get caught in grinder and cause that issue Advised if it happens to just pull ice bucket and shake itOP TEST OK
Near Westlake, OH 44145
Corey L.
Job Details: 11/22/2019
RANGE FRIGIDAIRE FFEF3043LSK "Replaced control, op test good"
Near Concord Township, OH 44077
Arthur V
Job Details: 11/22/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Found no lights on. Turned off power no lights. Removed plug in dispenser drawer and lights came on. Needs user interface and wire harness. Extra time reschedule at customer request ; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)
Near Westlake, OH 44145
Corey L.
Job Details: 11/22/2019
DRYER WHIRLPOOL WED4800BQ1 "Customer complaint dryer is making loud sounds like animals screeching, found rollers failed, replaced using dryer repair kit, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Westlake, OH 44145
Corey L.
Job Details: 11/22/2019
WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint washer not draining or spinning, ran diagnostics found long drain error, cleared, found 1/4” opened end wrench in drain pump along with a sock and some change, removed obstructions, op test good, started a clean washer cycle and inform
Near Lakewood, OH 44107
Jeff M
Job Details: 11/22/2019
DISHWASHER WHIRLPOOL WDT720PADB2 Heating element was not on the unit had a 7–1 error code I ran a diagnostics. Unit tested good heating on the turn back on cannot find a cause for the heating element to turn off
Near Cleveland, OH 44104
Jeff M
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 The user interface has missing segments. Needs a new user interface. Also the inside of that refrigerator was very dirty and the doors were closed and the unit was on they recommended that customer to clean the unit before my return. I remove the freezer
Near Westlake, OH 44145
Corey L.
Job Details: 11/22/2019
RANGE KITCHENAID KSGB900ESS2 "Customer complaint all cooktop burners do not spark to light, confirmed no spark from all five burners, power to unit is good, found spark mod failed, unit is on an extension cord to an outlet on garage ceiling, advised unit needs a dedicated outlet, cus
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 11/22/2019
DISHWASHER WHIRLPOOL DU1100XTPS7 "Cc unit normal button flashing, cannot cancelConfirmed normal button flashing. Could only cancel after several attempts. Started cycle then normal button flashing again. Canceled, cancel drain then could not be canceled. Seems to be a keypad or control i
Near North Royalton, OH 44133
Dan H
Job Details: 11/22/2019
DRYER WHIRLPOOL WED500DW2 "Installed new timer , op test good"
Near Newbury Township, OH 44065
Brian M
Job Details: 11/22/2019
WASHER MAYTAG MVWB765FW2 Cc unit gave error of f6e2 Was able to verify error had f6e2 and f6e3 Needs control board and UI ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Independence, OH 44131
Dan H
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that unit is leaking, four days water line not seated properly at valve, reseated water line, op test good"
Near Parma, OH 44134
Corey L.
Job Details: 11/22/2019
WALL OVEN WHIRLPOOL JJW3430DB01 "Installed new parts, lights on display are half illuminated on the left side of console, customer is able to use oven, ordering new console; ordrng 1 W11236889 (console)"
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 11/22/2019
RANGE KITCHENAID KEBS109BBL00 "CC the the unit says to remove or insect the probe. Turned oven on several times would turn on. Called t/l Adrian will need oven probe to check the resistant. Will need a probe, control, probe sensor. ; ordrng 1 8186589 (jack-probe) and 1 WP9755542 (prob
Near Independence, OH 44131
Dan H
Job Details: 11/22/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer complaint of ice build up and freezer section leaking, found evaporator drain tube clogged, blew out drain tube, op test good"
Near Bay Village, OH 44140
Corina B
Job Details: 11/22/2019
DISHWASHER WHIRLPOOL WDT710PAYM6 "Replaced the gasket and deflector. Started a normal cycle. Optest ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Lorain, OH 44052
David R
Job Details: 11/22/2019
WASHER WHIRLPOOL WFW72HEDW0 "Cc of noise. Found drain pump was making noise, took apart and found nail inside. Removed, tested again. Good, ran test cycle, good. Op test ok"
Near Perry Township, OH 44081
Arthur V
Job Details: 11/22/2019
DRYER MAYTAG MEDB755DW0 Found customer had a option on called static reduce which causes unit to stop with 8min left and spritz a little water on load and restart. After removing option unit running normally. Advised customer to get her vent cleaned and also advised about the
Near Munson Township, OH 44024
Jason N
Job Details: 11/22/2019
RANGE KITCHENAID KSEG700ESS3 Cc unit right panel damagedConfirmed damage. Replaced right panel using customer pre Id part. Customer had unit uninstalled due to kitchen remodel.
Near North Olmsted, OH 44070
Corina B
Job Details: 11/22/2019
OTR MICROWAVE WHIRLPOOL WMH32519FW0 "CC that the light does not come on and does not heat. Checked the amp drawl 14.86 amps. Will need a new magnetron, diode and cap."
Near Bay Village, OH 44140
David R
Job Details: 11/22/2019
MICROWAVE WHIRLPOOL KEHU309SSS06 "Replaced part. Tested oven and microwave, good. Op test ok"
Near Orange, OH 44122
Jason N
Job Details: 11/22/2019
WASHER WHIRLPOOL WTW8200YW0 "Cc unit making load noise at the end of cycle.Ran auto test, confirmed loud bearing noise at spin. Unit needs tub bearing. Replaced using truck stock bearing kit. Ran auto test and spin test. Op test good.; used 1 W10435302 (BEARING) from stock"
Near Seven Hills, OH 44131
Corina B
Job Details: 11/22/2019
WASHER WHIRLPOOL WTW5000DW1 CC that the unit vibrates in a spin. Washer is on carpet. Ran a rinse and spin with towels. Raised the front of the washer up to be level with wood. Will need suspension rods.