Service History 483 - Fred's Appliance

We serviced a

GE WASHER

Model GFWN1100L2WW

Near Rock Creek, OH 44084

Joe O

Job Details: 04/09/2021

"Cc: loud during spinRan test cycle. Found inner basket hitting outer tub. Needs inner and outer tub assemblys, and inners basketCustomer does not want to repair at this time ; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10142 (washing machine bask) and 1 WH45X10101 (washer drum front wi), used 2 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51EC0HS01

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/09/2021

"Took POP. Cc that the bottom oven is not getting to temp . Ran diag no error codes. Preheated oven to 350* it stayed at 349* took temps was at 344, 324*. Recalibrate the oven to 5* higher and tested unit, got to 350* after preheated. explain cust how to do it in case that they like cooking with a higher temp. unit is working as designed at this moment. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Andover, OH 44003

Brian M

Job Details: 04/09/2021

Cc unit not heating Found power supply to be damaged Replaced using truck stock OP TEST OK Found the power supply at wall is bad was smoking unplugged dryer and turned off breaker advised not to use until power 240v is fixed by electrician ; used 1 PT500L (3 PRONG DRYER CORD) from stock

We serviced a

AMANA RANGE

Model AER6303MFS2

Near Euclid, OH 44117

Jason N

Job Details: 04/09/2021

"Cc, display not working.Replaced control board, unit still unresponsive, found not neutral coming from wall outlet.Advised customer to contact electrician for house wiring."

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Concord Township, OH 44077

Dan H

Job Details: 04/09/2021

"Customer complaint that right front burner is not low enough and oven temperature is too low, adjusted burner, started bake for 350 degrees, temperature after preheat at 354 degrees, op test good"

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Cleveland, OH 44143

Jason N

Job Details: 04/09/2021

"Replaced baking element, operation test pass."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Solon, OH 44139

Jason N

Job Details: 04/09/2021

Replaced defrost evaporator harness. Defrosted evaporator. Op test good

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Moreland Hills, OH 44022

Jason N

Job Details: 04/09/2021

"Could not install door due to damage. Reordering door, customer to call office when door arrives to schedule. ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Hiram, OH 44234

Brian M

Job Details: 04/09/2021

Removed every piece off lid door Installed new door and all parts OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD5600SQ0

Near Euclid, OH 44132

Joe O

Job Details: 04/09/2021

Installed timer. Op test no good. Found gas coil failed. Replaced gas coil. Ran test cycle. Op test ok; used 1 279834 (COIL) from stock

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Willoughby Hills, OH 44094

Joe O

Job Details: 04/09/2021

Installed control and ui p. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS4

Near Mayfield, OH 44143

Joe O

Job Details: 04/09/2021

"Cc: arcing and flamesFound burn marks on inside of microwave. Tested unit with cup of water. No arcing or flames. Unit is heating. Tested multiple times. Spoke with BJ, Stated when the cover gets burned it can cause an arcing. Could not duplicate issue. Needs cover; ordrng 1 W11197783 (covr-inlet)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHB01

Near Cleveland, OH 44108

Joe O

Job Details: 04/09/2021

Installed water valve and fill tube. Op test ok

We serviced a

JENN-AIR MICROWAVE

Model JMC2430WS01

Near Brecksville, OH 44141

Jason N

Job Details: 04/09/2021

"Installed magnetron, inverter, door interlocks, and turntable motor. Unit is heating, lights are working. No turntable and no cooling fan. All power checks good from filter board to main board. Possible main board issue. Cust does not want to continue repair; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model MED7230HW1

Near Cleveland, OH 44113

Corina B

Job Details: 04/09/2021

"Entitlement is good. CC that the unit is not heating. Checked the vent outside, good. Unit is not heating. Found the heating element is open. Will need a new heater. ; ordrng 1 WP3387747 (Element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Oberlin, OH 44074

David R

Job Details: 04/09/2021

Replaced handle. Good. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/09/2021

Installed customer supplied lid lock. Ran manual lid lock/unlock. Lid still not locking or unlocking. Needs controlControl out of stock office to reschedule ; ordrng 1 W11411581 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Mayfield Heights, OH 44124

Joe O

Job Details: 04/09/2021

"Cc: electrical smell, and noise, not workingFound no response from unit. Unit is receiving proper power. No indicator light on control. Found no shorted wires or burned up on harness. Found burn mark on washer top. Needs control, ui, and upper harnessControl shows out of stock, office to reschedule; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (cntrl-elec) and 1 W11316252 (harns-wire)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Lorain, OH 44053

Gabriel P

Job Details: 04/09/2021

"Replace start switch,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Concord Township, OH 44077

Dan H

Job Details: 04/09/2021

"Customer complaint of clicking sound, started normal wash cycle, found upper rack spray arm not mounted properly causing clicking noise, corrected , op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44113

Corina B

Job Details: 04/09/2021

"entitlement is good. CC that the unit gets off balance. Ran diag f0e5 off balance load, f7e9 Locked Rotor. Ran a calibration. Checked the suspension rods, good. Started a rinse and spin, good. Advised cust to use a bulky items to get more water and 1-2 tablespoons of he detergent. Optest ok."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Eaton Estates, OH 44044

David R

Job Details: 04/09/2021

"Put new UI on, good display is working now. Ran diagnostics, no error codes. Ran a test diagnostics, good, all components working. Ran a manual component spin and agitate. All components sound normal. Good. Looked underneath, good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Elyria, OH 44035

Gabriel P

Job Details: 04/09/2021

Found error code f6e2 Communication Error: UI Cannot Hear ACU also lid broken on the left side is crack also dispenser crack ordering part needed ; ordrng 1 W11259006 (Lid) and 1 W10919352 (Dispenser) and 1 W11112656 (Ui) and 1 W11170706 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW8120HC0

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/09/2021

Cc that is not working and that is grinding. Plugged in unit and drain pump started going. Ran diag found error code of F3E2 pressure system fault F1E2 motor drive module over voltage F8E1 long fill . Deleted error code and cal Cel pump from running it starts in 10 seconds after it was cancel. Check pressure hose it was in place not kinked or with holes on it. Unit is not grounded on the outlet advice cust to have an electrician to repair. Unit will need main control. ; ordrng 1 W11419052 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Mentor, OH 44060

Dan H

Job Details: 04/09/2021

"Customer complaint that unit is not heating up enough to dissolve tablets, ran diagnostics found f7e1(no heat) error code, unit ran test cycle wash motor just made a humming noise, wash motor is receiving 120vac , heater worked after test cycle, unit needs new sump assembly and control, customer does not want repair at this time ; ordrng 1 W10854221 (Cntrl) and 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW

Near Elyria, OH 44035

Gabriel P

Job Details: 04/09/2021

All temperature are good unit working as design cant find and issue with unit

We serviced a

FRIGIDAIRE DRYER

Model FGX831CS1

Near Mentor, OH 44060

Dan H

Job Details: 04/09/2021

"Installed new bearing, op test no good , unit needs new idler pulley , land lord did not answer and has not been quoted ; ordrng 1 5304507499 (Pulley)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ

Near Elyria, OH 44035

Gabriel P

Job Details: 04/09/2021

Cc that dishwasher not working. Verified and found error codes F6E4 float switch open and F10E1 dispenser electrical problem. But found that dishwasher was not receiving water and found it was not receiving 120v will need control board. Ordering part.; ordrng 1 W11225084 (Control) and 1 WPW10195039 (Float switch)

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/09/2021

Took pop . Cc that the unit is leaking from the front. Unit has old dispenser. Service pointer W11481731. Will order new dispenser. ; ordrng 1 W11465533 (Dispenser)

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Elyria, OH 44035

Gabriel P

Job Details: 04/09/2021

"Found error code f6e3 lost communication ordering parts needed also for the AF error found a sock wrapping the dryer vent causing a restricted air flow explained to them that it is not recommended that it could cause further issues with unit.; ordrng 1 W11158453 (Control) and 1 W11116871 (Console), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL RANGE

Model RF263LXTQ3

Near Avon Lake, OH 44012

David R

Job Details: 04/09/2021

"Replaced part. Tested, good. Op test ok.**office to bill; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8500BW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/09/2021

Installed rollers and belt and idler pulley OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Olmsted Township, OH 44138

Marie V

Job Details: 04/09/2021

When arrived cust said the the ice maker started working . Im taking parts back for return. Also advice them that if the top is not in place door will show open and icemaker wont work.

We serviced a

MAYTAG DISHWASHER

Model MDPH980AKS0

Near Willoughby, OH 44094

Dan H

Job Details: 04/09/2021

"Customer complaint that unit is leaking, found evidence of water leaking passed seal, found lower door seal laying in bottom of tub, unit needs new door gasket and lower seal, unable to get the full model number off of tag its been worn off, unable to write out quote for repair, unit cannot be repaired without model number"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Rocky River, OH 44116

Marie V

Job Details: 04/09/2021

"Cc that the unit leaks from front door. Unit had some water on it. I followed the water marks from inside the door it come from vent. When removed found seal nor properly install, took pics. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Berea, OH 44017

Marie V

Job Details: 04/09/2021

"Took pop. Cc that the unit does not keep temp in oven and that the top will not stay hot. Check voltage coming in at the terminal block From L1 to N 123V from L2 to N 123 and from L1 to L2 244V. Check ohms on temp sensor 1085ohms. Preheated unit and I was taking voltage at the same time it started preheating , had 244V coming in to the element and then the control click ps and relay spark a little and stopped sending V, and keep doing that will send power will click and stop. Unit will need main control and temp sensor.; ordrng 1 W11432568 (Control) and 1 WPW10181986 (Oven sensor)"

We serviced a

WHIRLPOOL DRYER

Model VED6505GW0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/09/2021

Cc: noise Found screws stuck drum seal. Removed screw. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW0

Near Ravenna, OH 44266

Brian M

Job Details: 04/09/2021

Cc unit just flashing time left Found unit to be locked up reset control and ran auto test OP Test Ok Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS335SDHM03

Near Cleveland, OH 44113

Jason N

Job Details: 04/09/2021

Cc unit needs dispenser piece replacedConfirmed UI cover plate missing. Replaced using customer supplied pre Id part. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Cleveland, OH 44102

Corina B

Job Details: 04/09/2021

CC that the unit will not dispense water. Found the waterline was frozen. Steamed out the water line. Checked the temp good. The shelves are to high for the proper air flow. Lowered the shelves. Optest ok

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Bay Village, OH 44140

David R

Job Details: 04/09/2021

"Replaced parts. Tested. Good. Heat cycling, timed dry is working properly. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kent, OH 44240

Brian M

Job Details: 04/09/2021

Cc of smell Could not duplicate a abnormal smell Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYW00

Near North Olmsted, OH 44070

David R

Job Details: 04/09/2021

"Replaced parts. Tested. Good, no leaks. Op test ok"

We serviced a

IKEA COOKTOP ELE

Model ICI500XB01

Near Richmond Heights, OH 44143

Dan H

Job Details: 04/09/2021

"Customer complaint of no power, confirmed , power to unit, unit needs new power module; ordrng 1 W10857230 (Cntrl)"

We serviced a

KENMORE REFRIGERATOR

Model 106.567065

Near Kent, OH 44240

Brian M

Job Details: 04/09/2021

Cc of freezer not cold Found unit to have a sealed system leak Found little frost on bottom of evap Needs evap compressor and drier ; ordrng 1 WP2188823 (evaporator) and 1 W10309994 (compressor) and 1 WPW10143759 (dryer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/09/2021

"Cc that the ice maker is not working . Evaporator has good frost patter, ice maker is getting 120V when door is close and the ice maker it just goes to home and does not cycle unplugged unit and plugged back in still didnt worked. The lights switch are working .will order icemaker and valve. ; ordrng 1 W11284458 (Icemaker) and 1 WPW10179146 (Valve.)"

We serviced a

WHIRLPOOL WASHER

Model WFW9400SW01

Near North Olmsted, OH 44070

David R

Job Details: 04/09/2021

"Cc unit not turning on. When pressing power button just hear a beep. Can go into diagnostics. Found F70. Communication error main control. Checked pump and lock. Both shorted, open. Will need control, pump, lock. Customer paid SVC. Do not order parts; ordrng 1 WP8183259 (Main control) and 1 WP8183270 (Lock) and 1 280187 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE RANGE

Model 790.467819

Near Middleburg Heights, OH 44130

David R

Job Details: 04/09/2021

"Replaced element., tested bake 350. Cycling on/off. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Kent, OH 44240

Brian M

Job Details: 04/09/2021

Replaced drain pump Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAW13

Near Seven Hills, OH 44131

David R

Job Details: 04/09/2021

Cc unit not cooling. Both sections 70*. Compressor and fan not running. Not getting correct voltage from control. Ordering control.; ordrng 1 WPW10589838 (Control)

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Avon, OH 44011

Gabriel P

Job Details: 04/09/2021

Cc that microwave is working intermittently so we called whirlpool for issue and explained to Rich and he told us to order control board and UI ordering part; ordrng 1 W11486769 (Console) and 1 W11486764 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Parma, OH 44134

Corina B

Job Details: 04/09/2021

CC that the unit fills with water washes for a second then stops. Ran diag 4-3 wash motor not running 7-1 no heat. Checked the power at the control to the pump and motor. 0 volts. Will need a new control. Office will need to reschedule ; ordrng 1 W11305303 (Control)

We serviced a

MAYTAG DRYER

Model MED9700SQ0

Near Parma, OH 44129

Corina B

Job Details: 04/09/2021

CC that the unit does not start. Found the belt frayed. Will need a new belt. ; ordrng 1 4392067 (Dryer repair kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, OH 44130

Dan H

Job Details: 04/09/2021

"Installed new evaporator fan motor and harness, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Cleveland, OH 44106

Dan H

Job Details: 04/09/2021

"Installed new door panel, op test good"

We serviced a

MAYTAG DRYER

Model MGDC400VW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 04/09/2021

CC that the unit is not heating. Found the thermal fuse is open. Replaced the fuse from t/s. Started a cycle. Optest ok. ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5600XW0

Near Wickliffe, OH 44092

Corina B

Job Details: 04/09/2021

CC that there is a squealing noise. Found the idler pulley seized. Replaced the pulley from t/s. Cleaned out inside of the dryer. Optest ok. ; used 1 279640 (Pulley) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Bay Village, OH 44140

Gabriel P

Job Details: 04/09/2021

"Replace heating element,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/09/2021

Ice maker was replaced. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Royalton, OH 44133

Gabriel P

Job Details: 04/09/2021

"When arrive no heat coming out took unit apart check all fuses and heater all pass check motor is good connect all connectors back on ran 40 minutes time dry and ran it when it was put back together is heating and cycling on and off,work as design it may was a loose connection"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Montville, OH 44064

Joe O

Job Details: 04/09/2021

"Cc: loud during spin, off balanceRan auto test. Ran drain and spin. Found unit squealing during spin. Found gear case leaking a bit of oil. Found suspension weak. Needs gear case and suspension rodsGear case out of stock, office to reschedule; ordrng 1 W11455453 (Gear case) and 1 W11130359 (suspension)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Bedford Heights, OH 44146

Dan H

Job Details: 04/09/2021

"Installed new drain pump, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW03

Near Lorain, OH 44055

Marie V

Job Details: 04/09/2021

Replaced main control. Set unit to recommended and turned the icemaker back on. Op test okBrought core for return

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ5

Near Broadview Heights, OH 44147

David R

Job Details: 04/09/2021

Replaced parts. Tested. Good. Op test ok

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KBFO42FTX02

Near Chagrin Falls, OH 44022

Jason N

Job Details: 04/08/2021

Installed freezer door gasket. Secured to liner with silicone in some spots as the liner is pulling away from door too much. Advised customer to allow 24 hrs for silicone to cure before opening freezer door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near North Ridgeville, OH 44039

David R

Job Details: 04/08/2021

"All parts replaced. Tested, good. Adjusted doors. Good. Missing badge for door, ordering, customer will put on themselves.; ordrng 1 W11223753 (Badge)"

We serviced a

JENN-AIR RANGE

Model JDS9865BDP

Near Brecksville, OH 44141

Jason N

Job Details: 04/08/2021

"Cc customer smells gas from unit. Customer stated she can smell gas in her house, had gas company out and they identified the range as the source of the gas. Turned gas back on to unit, checked all gas connection under unit and on cooktop with soap bubbles. Found cooktop feed tube running inside right side of unit had been scraped by RH oven door hinge creating a pinhole. Unit needs cooktop supply tube. Turned gas off to unit. Customer will call in to office later. Part not showing in stock on Marcone, office to schedule next service date. ; ordrng 1 WP7506P464-60 (Supply tube)"

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Mantua, OH 44255

Jason N

Job Details: 04/08/2021

"Cc unit not rinsing or filling properly with water Customer started wash load as soon as we arrived. Unit set to normal load, filled with proper amount of water, advanced to wash. Advanced to wash cycle, unit adding water while spinning at draining at the same time. Called wp techline to verify if this cycle is functioning correctly, Leon, normal operation for this unit."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS09

Near Cleveland, OH 44105

Jason N

Job Details: 04/08/2021

"Cc unit light flickering and now not working. Found unit hood light is not working, checked lamp, lamps is good. 0v at lamp socket from control board. Unit needs control board. ; ordrng 1 W11182110 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Broadview Heights, OH 44147

Jason N

Job Details: 04/08/2021

Installed cold control set to recommended. All functions normal. Unit op test good.

We serviced a

MAYTAG WASHER

Model A712

Near University Heights, OH 44118

Jason N

Job Details: 04/08/2021

Installed drain pump. Filled tub with water then switched over to spin/drain. Unit drained normally. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Shaker Heights, OH 44120

Jason N

Job Details: 04/08/2021

Cc unit will fill but not washing againFound shifter arm had popped out of splutch yoke. Found service pointer for this issue. Replaced shifter using truck stock shift actuator. Ran auto test and calibration. Op test good.; used 1 W10913953 (Actuator) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Ashtabula, OH 44004

Joe O

Job Details: 04/08/2021

"Cc: banging noise, rattling, dents in doorsFound ff door and freezer door both dented. Ff temps at 39 degrees and freezer at 7 degrees. Found noise from r134a running through cap tube. Needs ff and freezer doorOffice to reschedule; ordrng 1 LW10680726 (dor-fip) and 1 LW10680729 (dor-fip)"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Cleveland, OH 44102

Corina B

Job Details: 04/08/2021

Replaced the control panel. Optest ok.

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Fairport Harbor, OH 44077

Joe O

Job Details: 04/08/2021

"Cc: runs for a little bit then stopsCustomer stated they can start the unit, it will run for a little bit and stop, stated They will start it back up and it will run for a few more mins then stop again. Advised customer on moisture sensor. Found no stored error codes. Ran moisture sensor test. Moisture sensor is functioning. Unit has good heat and air flow. Tested outlet thermistor. Outlet thermistor checks good. Nothing shorted to ground. Called whirlpool tech line spoke with Ed. Tested voltage to see if voltage drops out during cycle. Needs outlet thermistor; ordrng 1 WP8577274 (thermistor)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ

Near Painesville, OH 44077

Joe O

Job Details: 04/08/2021

"Cc: door not closing properly, cancel button not workingFound unit was sitting up on floor and slipped off. Reset unit. Door now closing. Cancel button functioning for me. Op test ok"

We serviced a

GE DRYER

Model GTDX100EM1WW

Near Eastlake, OH 44095

Joe O

Job Details: 04/08/2021

"Cc: not startingFound belt switch open. Needs belt switch.Took thermal cut off to return. ; ordrng 1 WD21X10261 (switch interlock), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ06

Near Mentor, OH 44060

Joe O

Job Details: 04/08/2021

Cc: loud when getting waterFound vibration noise from water valve solenoid when dispensing water. Needs water valve; ordrng 1 WPW10312696 (water inlet valve)

We serviced a

WHIRLPOOL RANGE

Model WEGA25H0HN0

Near Willowick, OH 44095

Joe O

Job Details: 04/08/2021

Installed ui. Ran test bake. Op test ok

We serviced a

WHIRLPOOL RANGE

Model KDRP407HSS4

Near Cleveland, OH 44121

Joe O

Job Details: 04/08/2021

"Cc: not heating, bake or broil, f02 errorFound thermal fuse open. Unable to test blower. F02 is welded relay on control. Could not get to control to test. Needs thermal fuse, and controlControl discontinued Advised customer unit may need a blower as well. ; ordrng 1 WP9759243 (thrmst-fix) and 1 4452444 (Control(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW

Near Wickliffe, OH 44092

Joe O

Job Details: 04/08/2021

Cc: knocking or clicking noiseFound r134a running through cap tube making tapping noise. Added another piece and Adjusted sound insulation. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near South Euclid, OH 44121

Joe O

Job Details: 04/08/2021

"Cc: broken shelfNeeds crisper cover frameCustomer to install ; ordrng 1 W11127833 (frame), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 04/08/2021

"Cc unit not heating. Ran dryer op test, no flame. Checked gas line,...absent. No gas line hooked up to unit. Advised property manager they will need a gas line connection for unit to operate properly. All other functions working on unit."

We serviced a

GE REFRIGERATOR

Model GSS23GMKGCES

Near Avon, OH 44011

Marie V

Job Details: 04/08/2021

Replaced thermistor. Advice cust to monitor. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/08/2021

Installed brackets. Unit is sealing. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2295KES

Near Euclid, OH 44123

Dan H

Job Details: 04/08/2021

"Customer complaint that water line is broken, confirmed, found water line from filter head cut, unit needs new filter head; ordrng 1 WP67004106 (Filter head), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DRYER

Model FFLE3900UW3

Near Madison, OH 44057

Dan H

Job Details: 04/08/2021

"Installed new motor, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JCD2389DES

Near Cleveland, OH 44113

Dan H

Job Details: 04/08/2021

"Installed new valve, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mantua, OH 44255

Brian M

Job Details: 04/08/2021

Cc drain pump error Found drain pump kicking in and out Replaced pump OP Test Ok

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Berea, OH 44017

David R

Job Details: 04/08/2021

"Replaced all parts. Tightened up all screws inside. Tested, good. Op test ok"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WS02

Near Rocky River, OH 44116

Corina B

Job Details: 04/08/2021

"CC that the microwave is not working, tripped the breaker for a minute, turned back on. Advised cust to trip the breaker for 1 minute. Optest ok"

We serviced a

JENN-AIR DOWNDRAFTVENT

Model JED8230ADS

Near Bay Village, OH 44140

Corina B

Job Details: 04/08/2021

"CC that the fan does not turn off and there is a burning smell. Found the relay the the fan burnt and the cover is broken. Will need a new relay switch. Part is nla. ; ordrng 1 71001564 (Relay switch) and 1 W10341820 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG COMPACTOR

Model MTUC7000AWS2

Near Strongsville, OH 44149

David R

Job Details: 04/08/2021

"Replaced parts. Tested, good. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW5

Near Avon Lake, OH 44012

Marie V

Job Details: 04/08/2021

"Cc that the unit will not turn on. Tested outlet has proper voltage, try to go into diag it wasnt working. Removed console and check power at main control. 122V coming in. Plugged unit back in and try to run diag, got error code of F6E2 UI cannot hear ACU. F2E1 UI stuck button. Ran step 1 on tech sheet. ACU led light is flashing and the UI is getting 5Vdc but does not work also UI encoder test pass. Unit will need UI. Gave estimate to cust. She will call back if whirlpool helps with repair.; ordrng 1 W11112656 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL UPRIGHT / CHEST

Model WZF34X18DW04

Near Avon, OH 44011

Marie V

Job Details: 04/08/2021

Cc that the unit has ice building up. Found gasket not sealing at the bottom hinge. Will order part; ordrng 1 W10856583 (Gasket)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Ravenna, OH 44266

Brian M

Job Details: 04/08/2021

Cc UI not lighting up Ran UI test OP Test Ok Reset power and all UI light functions returned OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/08/2021

Cc audio not working Found speaker to be blown Needs UI speaker not sold separately ; ordrng 1 W11478526 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kent, OH 44240

Brian M

Job Details: 04/08/2021

Cc unit not draining Found control to have a blown resister for drain pump Applied 120v to drain pump and pump is seized Needs control and drain pump ; ordrng 1 W11417466 (Control) and 1 W11399437 (Pump)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Strongsville, OH 44136

David R

Job Details: 04/08/2021

"Found out of balance and overload error code. Put unit it manual spin, low and fast. Normal shaking. Could of been an uneven load, overloading issue. Also could of been leveling issue. Unit checks good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Streetsboro, OH 44241

Brian M

Job Details: 04/08/2021

Cc of noise Ran test load with towels agitate and drain and spin no abnormal noises found at this time Advised to watch OP Test Ok

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