Service History 484 | Freds Appliance

We serviced a

KITCHENAID OTR MICROWAVE

Model KOCE507ESS07

Near Rocky River, Ohio 44116

Manny

Job Details: 12/21/2023

"Cc unit giving error code, verified and codes f5e1 for inverter, F6e4 for console mismatch and f1e1 for appliance manager issue, unit runs for a few seconds and code comes back, unit will need console, appliance manager, mag and inverter.; ordrng 1 W10217711 (inverter) and 1 W11346197 (Magnetron) and 1 W10915648 (cntrl-elec) and 1 W11093258 (panl-cntrl(under 60 months warranty)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakewood, Ohio 44107

Manny

Job Details: 12/21/2023

"Cc unit bounces around, verified and suspension rods bad, replaced and good, opt test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 12/21/2023

Replaced the clip. Opt test ok

We serviced a

ELECTROLUX WASHER

Model EIFLS55IIW0

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 12/21/2023

"CC that the water keeps coming in when you unplug the water, will stop when turning the water off. Will need new water valve. Cust does not want to repair at this time. ; ordrng 1 134637810 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 12/21/2023

"CC that the dryer is not drying. Confirmed. Found the vent outside having a screen blocking the airflow. Removed the screen, good airflow. Let dryer cycle for 15 minutes. Opt test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS07

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 12/21/2023

CC that the unit will run for a minute then gets real steamy. Replaced the control. Will need the cooling fan. ; ordrng 1 W11443154 (Fan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYE0

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 12/21/2023

Replaced the latch. Opt test ok.

We serviced a

FRIGIDAIRE RANGE

Model LGGF3043KFB

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 12/21/2023

CC that the unit is not heating in the oven and smelling gas. Confirmed. 2.65 amps at the igniter. Will need the igniter. Replaced the igniter from t/s. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Lorain, Ohio 44052

Angel

Job Details: 12/21/2023

"Cc that unit is not agitating and husband already replaced actuator but did not fix issue. Tested unit in diagnostics and found gearcase is bad. Unit will need gearcase, belt, cam and capacitor replaced. Gave customer estimate and decided not to proceed.; ordrng 1 W11454372 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11395618 (Run capacitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Middleburg Heights, Ohio 44130

Angel

Job Details: 12/21/2023

"Cc that unit was getting stuck on wash. Verified and found drain pump was bad and cold water valve was not functioning control board looses power when filling and comes back but house power is good. Will need drain pump, inlet valve and control board. Gave customer estimate decided not to proceed. ; ordrng 1 W10876600 (Drain pump) and 1 W11168740 (Valve) and 1 W11116592 (Control board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, Ohio 44136

Angel

Job Details: 12/21/2023

Cc that unit was beeping and wouldnt stop draining. Verified and saw that it had a F8E4 float switch open. Looked at drip pan and it had some water in it. Dried it out and verified tub seal and saw it had like if water was coming down the side so I replaced tub seal and tested unit to see if unit would leak and I could not detect any leaks opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrt318FZDM09

Near Strongsville, Ohio 44136

Angel

Job Details: 12/21/2023

Cc that light will not turn on and they installed a new switch. Verified switch and found it wasnt even on the wires were covered in insulation so I cleared the insulation to extend the wires plugged in the switch opt test good.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ09

Near Strongsville, Ohio 44149

Angel

Job Details: 12/21/2023

Cc that door was not aligned completely. Removed door and adjusted hinges opt test good.

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Elyria, Ohio 44035

Marie V

Job Details: 12/21/2023

"Cc that the unit did not wash the clothes unit fills up and makes a clicking noise. ran diag found error code f7e5 , f2e1. Replaced shifter from T/S, latch and capacitor that was sent. Ran calibration and stared a normal cycle. Op test ok. Showed cust unit is working, ; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Strongsville, Ohio 44136

David R

Job Details: 12/21/2023

Replaced belt parts. Tested. No noise. Good. All components working. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near North Royalton, Ohio 44133

David R

Job Details: 12/21/2023

Replaced FZ door. Steamed all ice. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Parma, Ohio 44134

David R

Job Details: 12/21/2023

"Replaced strike, latch good. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Independence, Ohio 44131

Bill

Job Details: 12/21/2023

"Changed control, heater, and thermistor. Opt test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs321sdhz08

Near Brooklyn, Ohio 44144

David R

Job Details: 12/21/2023

"Replaced icemkaer, evap fan, heater and thermistor. Found old icemaker leaking water, built up ice on fan blade causing loud noise. Corrected and test. All good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MB0

Near Brooklyn, Ohio 44144

David R

Job Details: 12/21/2023

"Cc weird smell. Gas is still on. No odor. Checks all connections. Checked in oven, and behind. Nothing out of the ordinary. Could be chemicals off components still being burned for the factory. Turned oven on. Let heat. Normal smells of gas igniting. Normal smells while oven is running. No concerns. All normal. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model MED4500MW0

Near North Ridgeville, Ohio 44039

David R

Job Details: 12/21/2023

"All new parts in, test good. Moto, dryer kit and blower wheel, good. Running and no noise. Heat is cycling. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near North Ridgeville, Ohio 44039

David R

Job Details: 12/21/2023

Replaced FZ gasket. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Westlake, Ohio 44145

David R

Job Details: 12/21/2023

Cc unit icemaker leaking. Found water line frozen where goes into icemaker. Removed all ice and steamed. Good. No leaks. Op Test Ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL01

Near Beachwood, Ohio 44122

Joe O

Job Details: 12/21/2023

Installed gasket. Op test ok

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near Pepper Pike, Ohio 44124

Joe O

Job Details: 12/21/2023

Cc: not startingFound customer was not pressing button hard enough. Tested. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Kirtland, Ohio 44094

Joe O

Job Details: 12/21/2023

"Cc: not making iceFound fill tube frozen. Needs ice maker, water valve, and fill tube Ice maker out of stock. Office into reschedule; ordrng 1 W11455232 (Ice maker) and 1 W11677731 (Fill tube) and 1 W11455388 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW01

Near Cleveland, Ohio 44118

Jason N

Job Details: 12/21/2023

"No refrigerant to recover. Installed compressor, drier and evaporator. Pulled vacuum on system to 30 in/hg. Held vacuum. Recharged system with 4.8oz of r134a. Low side stable at 5 psi, good frost pattern starting. Advised customer to allow up to 24 hrs of run time before restocking unit. Op test good."

We serviced a

MAYTAG DRYER

Model MED8630HC2

Near Cleveland, Ohio 44102

Manny

Job Details: 12/21/2023

"Replace motor, wheel and belt, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Maple Heights, Ohio 44137

Manny

Job Details: 12/21/2023

"Cc unit not cooling in the fz, verified and cabinet separated in the ff and fz, Called tl spoke to Chris, unit deemed not repairable and sent for exchange."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV00

Near Amherst, Ohio 44001

David R

Job Details: 12/21/2023

Cc same issue. Ice building up in back FZ. New Parts replaced malfunctioning. Heater not coming on. Ordering parts needed plus main control of voltage is not correct. ; ordrng 1 W11437914 (Thermistor clip) and 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor) and 1 WPW10495967 (Heater) and 1 WP2315549 (Motor) and 1 W11196400 (Main Control)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL03

Near Elyria, Ohio 44035

Angel

Job Details: 12/21/2023

Cc that theres water around door and inside of unit. Verified and found line coming from the cabinet kinked and missing a clip that holds the line together.; ordrng 1 W11574772 (Hinge cover) and 1 W11518276 (Tube)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Amherst, Ohio 44001

Angel

Job Details: 12/21/2023

"Cc that unit stopped defrosting again. Confirmed evaporator is full of frost, removed evap cover to see if anything was out of place and everything is as should, went through the whole trouble shooting in service matters and everything passed from what the process explains to do. called tech line spoke with Rob explained issue and everything that has been replaced and what Ive done today and he stated to change ui again but from whirlpool stock.; ordrng 1 W11567938 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Chardon, Ohio 44024

Dan

Job Details: 12/21/2023

"Customer complaint that unit is not making ice, freezer section temperature at -2 degrees, cycled ice maker , no water entering mold, found fill tube frozen, valve is seeping , unit needs new valve; ordrng 1 W11455388 (Valve)"

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC0

Near Chardon, Ohio 44024

Dan

Job Details: 12/21/2023

"Customer complaint of squealing noise, confirmed, pulley is seized, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Windsor, Ohio 44099

Dan

Job Details: 12/21/2023

"Installed two check valves per whirlpool techline, op test no good , unit still dripping, called whirlpool techline spoke to Jonathan, suggested pressure regulator; ordrng 1 W10786952 (Pressure regulator)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland, Ohio 44108

Jason N

Job Details: 12/21/2023

"Installed control. Unable to remove washplate, will need to cut off and order washplate to compete gearcase replacement. Noticed when disassembling unit, suspension springs are aftermarket and not correct tension. Customer states they were installed by previous company who tried to work on unit. Ordering correct suspension as well. ; ordrng 1 W11130362 (Suspension) and 1 W10752283 (Washplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lorain, Ohio 44055

Marie V

Job Details: 12/21/2023

"Replaced main control , panel, door seal and evaporator harness fan. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Bay Village, Ohio 44140

Marie V

Job Details: 12/21/2023

"Cc that the unit stopped cooling. Freezer was like refrigerator but now is not getting cold. Confirmed, took temps 56* in freezer. Took cover off and showed cust, big ice build up at evaporator, used pad on floor and pulled out unit, used kill a watt meter to check amp draw, 0.64. Unit is low on refrigerant, inspected copper tubes behinf unit, no oil leaks. Mostly evaporator leaking, low side. Will need compressor and evaporator. Cust will not fix.; ordrng 1 WPW10608485 (Evaporator) and 1 W10309988 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DRYER

Model GTD75ECSL0WS

Near Aurora, Ohio 44202

Corina H

Job Details: 12/21/2023

"CC there there is scrapping and the back wheel will not go back on. Confirmed. Cust took the dryer apart. The bearings was taken off and could not reinstall. Reinstall the bearing. Used grease on the bearing. Tested no noise. Did not find anything in the seal to be scrapping. Advised Cust to monitor, noise comes back will need the bearings and slides. ; ordrng 1 WE3M33 (Bearing) and 1 WE1M300 (Bearing retainer) and 2 WE03X34318 (Slide)s and 2 WE3M51 (Slide)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Kent, Ohio 44240

Corina H

Job Details: 12/21/2023

CC that the door will not unlock. Confirmed. Drain pump is running not pumping water out. Will need a new drain pump. ; ordrng 1 WPW10391443 (Drain pump)

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Windham, Ohio 44288

Corina H

Job Details: 12/21/2023

"CC that f27 comes up. Confirmed. F27 OVERFLOW CONDITIONS. Checked the pressure sensor clear. Ran a diag cleared code. Started a cycle. If happens again Will need the pressures switch, valves and control. Looks like to much detergent being used. ; ordrng 1 W11455206 (Control) and 1 W11315637 (Key) and 1 WPW10212596 (Valve) and 1 WPW10212598 (Valve) and 1 WPW10448876 (Switch)"

We serviced a

KENMORE DRYER

Model 110.86294530

Near Lakewood, Ohio 44107

Marie V

Job Details: 12/21/2023

"Cc that unit heats sometimes and sometimes heat does not comes on. Tested unit, heating up, called Bj, could be relay or control. Both parts are discontinued, left part number. Will not fix.; ordrng 1 691360 (Discontinued), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Cleveland, Ohio 44109

Marie V

Job Details: 12/21/2023

"Cc unit not cooling. Found fan not running, replaced from T/S. Checked voltage, reading 160V, replaced battery on meter, showing 140V then 120V. Cust said he will check power. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Brook Park, Ohio 44142

Marie V

Job Details: 12/21/2023

"Cc that unit was making a loud noise and showed me video. Confirmed, found rotor screw loose from oil coming out of gearcase. Ordering parts needed for repair ; ordrng 1 W10902814 (Washplate) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11393685 (Gearcase) and 1 W10754448 (Clutch)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Brook Park, Ohio 44142

Marie V

Job Details: 12/21/2023

"Cc that unit is making noise while running. Confirmed, found allen key on seal removed. Tested unit. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Orwell, Ohio 44076

Dan

Job Details: 12/21/2023

"Customer complaint that clock changes to 12 oclock frequently, power is good, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11567368 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Amherst, Ohio 44001

Angel

Job Details: 12/21/2023

Cc that washer will not stop draining. Confirmed plugged in unit and it was in a flood mode cancelled out mode and ran a calibration and auto test and passed. Unit did have and error code F0E2 over suds condition. Explained to customer how much detergent to use opt test good.

We serviced a

GE REFRIGERATOR

Model PTS22LCSARCC

Near Eastlake, Ohio 44095

Joe O

Job Details: 12/21/2023

"Cc: ice maker not shutting off, freezing fill tubeFound ice maker over filled with water. Fill tube frozen. Needs water valve; ordrng 1 WR57X10086 (valve and tube asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Seven Hills, Ohio 44131

Manny

Job Details: 12/21/2023

"Cc unit not working, making a noise and was banging on the last cycle they ran, verified and unit stuck in drain cycle, customer stated they washed a rug, advise customer that rugs tend to be really heavy and can set the unit off balance, clear cycle and ran test cycle opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near Mentor, Ohio 44060

Joe O

Job Details: 12/21/2023

"Cc: f9e1 errorFound unit has good drain flow. Needs sump assembly; ordrng 1 W11416362 (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Conneaut, Ohio 44030

Dan

Job Details: 12/21/2023

"Customer complaint that unit is not cooling , confirmed, nitrogen tested no leaks found, pulled system apart nitrogen purged lines, reconnected line and charged, op test no good, unit has restriction, disconnected line and purged again, op test no good , system has a floating restriction, called whirlpool techline spoke to nick, sent to review for possible non return"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Westlake, Ohio 44145

Manny

Job Details: 12/21/2023

"Customer stated that whatever I did works and that the unit is running properly now, verified and everything working as designed, advised customer to monitor unit and if any issues to let us know and well reorder the parts. Opt test ok"

We serviced a

FRIGIDAIRE WALL OVEN

Model FGET3065KFA

Near Painesville, Ohio 44077

Joe O

Job Details: 12/20/2023

Replaced element. Tested. Op test ok

We serviced a

KITCHENAID RANGE

Model KGRS303BSS1

Near Maple Heights, Ohio 44137

Bill

Job Details: 12/20/2023

"Cc oven not working, confirmed cc. Found error code f3e0 oven prob open or shorted. Pulled unit out and tested prob, prob open. Ordered new prob, follow up scheduled for 12/22; ordrng 1 WPW10181986 (Oven prob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Ashtabula, Ohio 44004

Dan

Job Details: 12/20/2023

"Installed new compressor, leak ring leaked, stub on compressor broke off trying to remove leakring, reordering compressor ; ordrng 1 W11635510 (Compressor)"

We serviced a

GE RANGE

Model JGSS66SEL2SS

Near Geneva, Ohio 44041

Dan

Job Details: 12/20/2023

"Customer complaint that unit trips breaker when door is opened, confirmed, switched unit to different outlet, unit did not trip other outlet, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chardon, Ohio 44024

Dan

Job Details: 12/20/2023

"Customer complaint of f8e4 error, confirmed, found unit leaking from water inlet, unit needs new inlet assembly ; ordrng 1 W11535094 (Inlet), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Chesterland, Ohio 44026

Dan

Job Details: 12/20/2023

"Customer complaint that unit is not powering on and was displaying error codes, confirmed, diagnostic led on control says control is good, unit needs new user interface and harness ; ordrng 1 W11414079 (Ui) and 1 W11627526 (Harness)"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ1

Near Willoughby Hills, Ohio 44092

Dan

Job Details: 12/20/2023

"Installed new control, op test good"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7AS04

Near Eastlake, Ohio 44095

Dan

Job Details: 12/20/2023

"Customer complaint that oven is dead, confirmed, found thermal fuse open, unit needs new thermal fuse ; ordrng 1 WPW10545255 (Tfuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS2

Near Mentor, Ohio 44060

Dan

Job Details: 12/20/2023

"Customer complaint of f8e4 error, confirmed, found supply hose loose and dripping into drip tray, tightened, op test good"

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Painesville, Ohio 44077

Dan

Job Details: 12/20/2023

"Customer complaint that unit is not draining, confirmed, nothing found in filter basket, nothing in impeller, unit needs new drain pump, customer does not want repair at this time; ordrng 1 WH11X34740 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model n/a

Near Willoughby, Ohio 44094

Joe O

Job Details: 12/20/2023

"Cc: not starting, not draining, burning smellFound unit full of water. Found motor humming, not starting. Pulled belt off, motor spinning. Excessively loud. Needs motor, and belt.; ordrng 1 WP21001950 (motor-drve) and 1 WP22003483 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD52ES4MZ00

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 12/20/2023

Cc: fan noiseFound convect fan nut fell off fan. Reinstalled nut. Tested. Op test ok

We serviced a

AMANA RANGE

Model n/a

Near Maple Heights, Ohio 44137

Joe O

Job Details: 12/20/2023

"Cc: burners igniting on their own, Gas odorFound serial number worn off machine. Customer had gas off and unit unplugged upon arrival. Plugged unit in, turned on gas. No gas odor. Burners not igniting. Unit is receiving proper power. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS00

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 12/20/2023

Customer did not know how to reinstall kick plate. Her kids removed it when they tried to self diagnose the unit. She stated she found it laying on top of the machine. Re installed kick plate. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Beachwood, Ohio 44122

Joe O

Job Details: 12/20/2023

"Cc: not filling enoughAdvised customer on water level, advised on load size. Ran test cycle. Unit functioning as designed. Op test ok"

We serviced a

ADMIRAL DRYER ELE

Model AED4475TQ0

Near Chesterland, Ohio 44026

Joe O

Job Details: 12/20/2023

Installed motor and blower. Tested. Op test ok

We serviced a

GE WASHER

Model GFW850SSN0WW

Near Perry, Ohio 44081

Dan

Job Details: 12/20/2023

"Customer complaint of low fill and drain errors, found one of the valves just humming, good flow to valve, found drain hose stuffed into stack about 18 inches, corrected, unit needs new valve , customer does not want repair at this time; ordrng 1 WH23X29553 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near North Royalton, Ohio 44133

Bill

Job Details: 12/20/2023

"Changed control board and Ui, advised customer to monitor."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS0

Near Cleveland Heights, Ohio 44118

Bill

Job Details: 12/20/2023

"Cc not heating properly, confirmed cc. Found igniter weak, use igniter from truck stock. Opt test good.; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8300SW1

Near South Euclid, Ohio 44121

Bill

Job Details: 12/20/2023

"Cc unit not moving, confirmed cc. Ordered belt switch and lever. Follow scheduled for 12/26; ordrng 1 279782 (Belt shut off switch) and 1 WP8066120 (Lever)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model 596.72003016

Near Olmsted Falls, Ohio 44138

Manny

Job Details: 12/20/2023

Replace gears opt test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Olmsted Township, Ohio 44138

Manny

Job Details: 12/20/2023

"Replace latch and strike, op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Westlake, Ohio 44145

Manny

Job Details: 12/20/2023

"Cc unit bouncing around and stopping, verified and found unit rocking, feet not down, leveled unit opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Bay Village, Ohio 44140

Manny

Job Details: 12/20/2023

"Replace LED, opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089HTB3

Near Bay Village, Ohio 44140

Manny

Job Details: 12/20/2023

"Found bail arm off, reinstalled opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, Ohio 44110

Manny

Job Details: 12/20/2023

"Cc unit leaking gas, verified and smell gas, sprayed micro leak detector and gas supply line is leaking, advise customer to replace house gas supply line. Call safety to document spoke to Samantha"

We serviced a

FRIGIDAIRE RANGE

Model FGF368GCD

Near Cleveland Heights, Ohio 44121

Manny

Job Details: 12/20/2023

"Cc door not closing, verified and not closing, took door off and hinges are damaged, unit needs hinges but discontinued; ordrng 1 5304485228 (hinge kit(discontinued))"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near East Cleveland, Ohio 44112

Manny

Job Details: 12/20/2023

"Cc unit staining clothes and fabric softener not going down, verified and customer using fabric softener in the bleach dispenser, causing her clothes to come out with softener stains, educated customer on how to add the softener in the unit, and advise not to use anything but bleach in that dispenser, unit working as designed, opt test ok"

We serviced a

KITCHENAID RANGE

Model KCIG556JSS00

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 12/20/2023

"CC that the middle burner does not turn on. Confirmed f6e1 Communication error. Reconfigure the software. Tested. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 12/20/2023

"CC that there is water leaking into the ff section. Confirmed. Found the drain hole blocked with ice. Found the duck bill closed shut. Cut a triangle off, to open the open it up. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Aurora, Ohio 44202

Corina H

Job Details: 12/20/2023

"CC that the unit shakes in a spin cycle. Started a rinse and spin with towels. The towels were thrown in and not wrapped around the washplate. Leveled the washer. Opt test ok. Still shaking will need the suspension rods. ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Aurora, Ohio 44202

Corina H

Job Details: 12/20/2023

Replaced the damper. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 12/20/2023

CC the the door switch is broken. Confirmed. The wires are not long enough and the connections broke off. Called T/l Jonathan unit is non repairable.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 12/20/2023

Replaced the pump and motor. Ran a calibration. Started a cycle. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

GE REFRIGERATOR

Model ZISP420DTASS

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 12/20/2023

"CC that there is water leaking inside the freezer. Confirmed. Found the water valve dripping. Cust changed the filter, going to monitor. If does not stop leaking with the new filter will need a valve.; ordrng 1 WR57X33326 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Avon Lake, Ohio 44012

Angel

Job Details: 12/20/2023

Cc that unit is still freezing food in ff section. Took temps and ff section was at 38* most likely just turned on from defrost and freezer was at 10*. Checked frost pattern in freezer and looked good but did find thermistor located wrong so fixed thermistor but also ordering control box and thermistor.; ordrng 1 W11546690 (Control box) and 1 WPW10384183 (Thermistor)

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Avon Lake, Ohio 44012

Angel

Job Details: 12/20/2023

"Cc that unit was making a noise after repair. Tested unit and heard noise, took unit apart and noticed one of the rollers was making noise fixed issue tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Rocky River, Ohio 44116

Angel

Job Details: 12/20/2023

Cc that unit stopped making ice but turned unit off and to reset it and started working again. Since they had that issue I still Replaced ice maker made sure it would cycle and fill opt test good.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Rocky River, Ohio 44116

Angel

Job Details: 12/20/2023

"Replaced drain pump, control board and ui ran a test on unit opt test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6JM1

Near Lakewood, Ohio 44107

Angel

Job Details: 12/20/2023

Cc that unit is making a clicking noise and showed me a video of issue coming from the back of the unit. Removed back panel to compressor and looked around and waited to see if the clicking would start but no clicking. Customer had a start relay they bought but I explained to her that it could be the compressor going bad causing the overload to trip or a overheating issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Lakewood, Ohio 44107

Angel

Job Details: 12/20/2023

Cc that unit is not cooling. Confirmed freezer was at 52* and ff section at 64*. Looked at compressor it was running fine and nothing wrong at back. So I removed evaporator cover and found no frost pattern but at capillary line and one of the coils from the suction line on the evaporator was bent outwards most likely leaked from there but it was still cooling to where the customer had the ff section stuff in the freezer so I did not tap system ordering evaporator and compressor.; ordrng 1 W11578004 (Evap) and 1 W11580057 (Compressor)

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE00

Near Fairview Park, Ohio 44126

Angel

Job Details: 12/20/2023

Cc that units freezer door was not closing properly. Verified and found a screw missing on drawer installed a new screw that I had and adjusted door opt test good.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, Ohio 44111

Angel

Job Details: 12/20/2023

Cc that the burners are not igniting. Verified and found burners full of oil and food. Cleaned them off tested unit opt test good.

We serviced a

GE REFRIGERATOR

Model PFE29PSDSS

Near Avon, Ohio 44011

Angel

Job Details: 12/20/2023

"Cc that ff section is not cooling properly. Verified and found fan is not running in ff section. The fan is corroded, found service bulletin on issue and unit will need tower with new updated fan and update module ordering parts.; ordrng 1 WR49X32042 (Fan/tower) and 1 WR98R4546322 (Module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Parma, Ohio 44130

David R

Job Details: 12/20/2023

"Replaced control, vent, sprays arms, wash motor. Ran diagnostics, placed a couple glasses around to make sure water is spraying correctly. Good. Advised customer, that this is just a vent, no fan. So condensation is more than likely to come out and will need wiped. Went over cycles and options. Advised to make sure hot water is at sink and that dishes dont have big chunks on them. Advised of cleaning filter 1-2 times a month depending on usage. All components are functional and working as intended. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW2

Near Parma, Ohio 44129

David R

Job Details: 12/20/2023

"Cc smell of gas after unit is done drying. Customer had installers come back out and check, said all was normal. Just wants double checked to make sure. Possible gas could be dissipate into air from dryer and cause smell. Used soap bottle to put around connections. All good. Unit is functioning properly. Op Test Ok."

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Strongsville, Ohio 44136

David R

Job Details: 12/20/2023

"Cc unit rust on heater grid, ask about black spots inside on liner. Asked customer if they ever used cleaner, she said no. Advised to use cleaner and to go in and spray with soap and water to clean unit. Called techline. Agreed that ice will not drop and touch any rust spots. For customer to go in and clean unit soap and water and icemaker cleaner. Techline said to not replace anything at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, Ohio 44136

David R

Job Details: 12/20/2023

"Replaced hose and drain pump. Ran diagnostic, no error code. Ran test mode. All components working. Went over all cycles and options. All test good. Op Test Ok."

Our Service

Our Training