Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/21/2019
WASHER MAYTAG MVWB835DW4 Cc start button not working all the time Found unit to have no stored errors and when I pressed the button it started right away Ran lid lock test to verify that button was making proper selection At this time unit is functioning as design. Advised custom
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 11/21/2019
OTR MICROWAVE WHIRLPOOL WMH31017HS2 Installed new part unit op tested good
Near Rocky River, OH 44116
Corey L.
Job Details: 11/21/2019
REFRIGERATOR MAYTAG MSD2274VEM00 "Customer complaint ice keeps dispensing, confirmed Im solenoid is continuously running when door is closed, unit needs taurus control board 2322547, customer does not want repair at this time, would like tech to leave solenoid unplugged, ok, left quote w
Near Cleveland, OH 44108
Jason N
Job Details: 11/21/2019
RANGE WHIRLPOOL ACS4250AW "Cc unit not heating up Ran bake test, bake element not heating up, checked resistance of element, good at 27 ohms. Checked power in to bake element, missing L1. Unit needs control, control is nla (Y0315570)."
Near Edgewood, OH 44004
Jeff M
Job Details: 11/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Customers complaint unit is not keeping temperature. Unfortunately upon arrival all the temperature seems fairly consistent with the temperature of the unit was set to 38fridge and 2 freezer. Customer had a few pictures of the units below 30°. While using
Near South Euclid, OH 44121
Jeff M
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL MBF1953YEW3 Unit was producing cold air I was not able to duplicate or find an issue unit tested good
Near Edgewood, OH 44004
Joe O
Job Details: 11/20/2019
WASHER MAYTAG MVWX655DW1 "Cc: stuck in sensing cycleFound error codes f2e1(stuck key) f8e1(no fill long fill) f8e5(hot cold reversed) and f0e2(over suds). Ran auto test. Found hot and cold reversed, found cold water valve stuck closed. Replaced water valve with (W11127357 water v
Near Edgewood, OH 44004
Joe O
Job Details: 11/20/2019
RANGE WHIRLPOOL WFG770H0FZ0 "Cc: will not hold tempsFound unit receiving proper power. Ran test bake to 350. Unit preheated, cycled heat. Called whirlpool tech line spoke with Andrew. He asked what the average cycling temperature has been. He stated that if the units average cycling
Near Cleveland, OH 44120
Jeff M
Job Details: 11/20/2019
WASHER WHIRLPOOL WFW95HEDW0 Installed new part unit op tested good
Near Maple Heights, OH 44137
Jeff M
Job Details: 11/20/2019
RANGE WHIRLPOOL WFG505M0BS3 I explain to the cust that burner caps are all different because they’re different size burners
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 11/20/2019
RANGE KITCHENAID KOSE500EBS04 The part needs to be re-ordered they sent me a used part the box has been opened the label has been ripped the control wasn’t even in its original packing sleeve it was sitting on top of it. Re-order for a new part; ordrng 1 W11179310 (cntrl-elec)
Near South Euclid, OH 44121
Jeff M
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 There is also a dent in the freezer door they sent the incorrect fridge door I took pictures of the incorrect part I took pictures of the dents. The unit needs a new left hand fridge door and freezer door; ordrng 1 W11307285 (dor-fip) and 1 W11307300 (do
Near Newburgh Heights, OH 44105
Corey L.
Job Details: 11/20/2019
WASHER MAYTAG MVWB765FW3 "Customer complaint washer did not drain out all the way on the rinse cycle, ran diagnostics no errors, found drain duct taped to standing pipe with no air gap, advised customer to remove tape, customer removed tape, ran calibration, op test good, instruc
Near Cleveland, OH 44102
Corey L.
Job Details: 11/20/2019
WASHER WHIRLPOOL WFW9050XW00 "Replaced drain pump, op test good"
Near Willoughby, OH 44094
Jason N
Job Details: 11/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc unit not making iceRan ice maker diagnostics, found code e2 for motor lost position. Ran motor test and fill test, ice making motor unresponsive. Unit needs ice maker.; ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10764668 (ice maker)"
Near Parma Heights, OH 44130
Corey L.
Job Details: 11/20/2019
RANGE WHIRLPOOL WFE505W0HW1 "Replaced terminal block and nuts, op test good, instructed customer on cooktop burner options and how it operates by cycling on and of for lower settings, unit is operating as designed"
Near Mayfield Heights, OH 44124
Jason N
Job Details: 11/20/2019
COOK TOP KITCHENAID KGCS105GSS09 "Cc unit LF burner not igniting Confirmed LF burner no ignition, other burner functions good. Customer has new igniter but could not install himself. Burner head screws are corroded, unable to remove top without drilling out. Quoted customer for replaceme
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 11/20/2019
WASHER WHIRLPOOL WTW8040DW4 "Customer complaint of thumping noises every cycle and multiple times, ran diagnostics no errors, started quick cycle, thumping sound is the supply lines shaking from pressure when the unit calls for hot and or cold water, advised customer to have a plumb
Near Bainbridge Township, OH 44023
Jason N
Job Details: 11/20/2019
WALL OVEN COMBO ELECTROLUX E30EW85ESS2 "Cc unit upper and lower bake not working Upper oven bake element open, needs elementLower oven element test good, not receiving power from board relay. Ran broil test, broil test good. Lower needs control board. Quoted customer for full price for repair,
Near Burton, OH 44021
Brian M
Job Details: 11/20/2019
DISHWASHER KITCHENAID KDTE334DSS1 Cc unit seems to be loud Found drain pump to be a little noisier than normal Advised drain pump is functioning but noisy Needs drain pump EST only
Near Russell Center, OH 44072
Brian M
Job Details: 11/20/2019
WASHER MAYTAG MTW5700TQ0 Installed switch Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Garfield Heights, OH 44105
Jason N
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBB00 "Cc unit freezing in refrigerator sectionFound ff evap cover and evap frosted over. Defrosted. Ran thermistor checks. All passed. Ordering fan, harness, and evap cover. ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 W11188493 (cover-
Near Solon, OH 44139
Brian M
Job Details: 11/20/2019
COOKTOP ELE IKEA ICR555DB01 Cc unit not working Found wire inside not fully seated to control board Reseated connection Turned on all burners OP TEST OK
Near Solon, OH 44139
Brian M
Job Details: 11/20/2019
DISHWASHER MAYTAG MDB8959SFZ4 Installed panel OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Mantua Township, OH 44255
Brian M
Job Details: 11/20/2019
DISHWASHER GE GDF520PGJ2WW Cc unit is not drying dishes and she feels like she has to push on door to get unit to start Ran diagnostics found switch to be working as design and found no error codes Ran manual test on each load Found heater not turning on but resistance on element i
Near North Royalton, OH 44133
Corey L.
Job Details: 11/20/2019
DRYER GE GTD45GASJ2WS "Replaced thermostats, op test good"
Near Parma Heights, OH 44130
Corey L.
Job Details: 11/20/2019
REFRIGERATOR MAYTAG MBF2258XEW6 "Customer complaint of no cool in fridge freezer seems ok, confirmed temps were at 1 in frz and 60 in ff, found evap fan not failed, unit needs evap fan motor; ordrng 1 WPW10128551 (evaporator fan motor)"
Near Cleveland, OH 44110
Jason N
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Cc unit making a knocking or thumping soundUnit not equipped with ice maker. Listened to unit for noises. No abnormal noises present. Advised customer that it will most likely be the cavity walls expanding and contracting due to temperature changes.
Near Kent, OH 44240
Brian M
Job Details: 11/20/2019
MICROWAVE WHIRLPOOL WOC97ES0ES02 Cc unit giving error for inverter Followed diagnostics in tech sheet Needs inverter board Spoke to BJ he advised it is also best to replace mag at the same time Needs inverter and mag Customer wants to contact whirlpool
Near Cleveland, OH 44124
Jason N
Job Details: 11/20/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc unit not powering on randomlyPowers on unit several times, ran auto test. Unit is functioning normally at this time. Replaced control board using customer supplied pre Id part. Ran auto test and calibration. Op test good."
Near Elyria, OH 44035
David R
Job Details: 11/20/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Turned off power to unit while working on it. Replaced parts. Turned back on. Tested icemaker and icemaker fill valve. Op test ok.
Near Cleveland, OH 44106
Jason N
Job Details: 11/20/2019
WALL OVEN WHIRLPOOL WOD51EC0HW01 "Cc unit upper oven not baking or broilingCustomer states it won’t preheat and shuts off, have to flip breaker to reset unit to work again. Ran diagnostics, found code f6e4 for UI to acu status mismatch. Per tech sheet ordering acu controls and UI panel.;
Near Ashtabula, OH 44004
Arthur V
Job Details: 11/20/2019
REFRIGERATOR CROSLEY CRT182QB8B Replaced evap fan motor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Painesville Township, OH 44077
Arthur V
Job Details: 11/20/2019
WASHER ADMIRAL ATW4475XQ0 Found unit needs transmission. Customer does not want repaired.
Near Elyria, OH 44035
David R
Job Details: 11/20/2019
WASHER MAYTAG MVWC565FW1 Replaced control. Ran test mode and calibration. Op test ok.
Near Strongsville, OH 44149
David R
Job Details: 11/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Near Geneva Township, OH 44041
Arthur V
Job Details: 11/20/2019
WASHER AMANA NTW4516FW3 Found unit needs drain pump ; ordrng 1 W10919003 (pump-water)
Near Ashtabula, OH 44004
Arthur V
Job Details: 11/20/2019
WASHER MAYTAG MHW3505FW1 Found pump faulty and needs replaced. ; ordrng 1 WPW10605427 (pump-water)
Near Concord Township, OH 44077
Arthur V
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Cust overloading fresh food area. Advised about air flow and keeping a little space behind shelves open
Near Elyria, OH 44035
David R
Job Details: 11/20/2019
RANGE WHIRLPOOL WFG320M0BB2 "Glass was shattered, ordering pieces for it. Ordrng 3 W10837731 (screw)s and 1 W10883315 (brkt-mntg) and 2 W11104748 (gasket-wnd )s and 1 W11105139 (brkt-glass) and 1 WPW10481433 (nameplate) and 1 WPW10535776 (glass-door)"
Near Andover Township, OH 44003
Brian M
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of no cool Found ice ball on cap tube Checked for uv dye could not see any dye Tapped system found unit in a 10 inch vac and 150 on high side Called BJ he advised me to evacuate and recharge Recovered refrigerant ran a 28 inch vac for 15 min Recharged
Near Painesville, OH 44077
Arthur V
Job Details: 11/20/2019
WASHER WHIRLPOOL WTW5000DW2 Unit making a loud clunking noise in spin. Unit needs a gearcase and actuator and washplate Customer to call lowes for a replacment. ; ordrng 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Near North Ridgeville, OH 44039
Corina B
Job Details: 11/20/2019
DRYER WHIRLPOOL WED7500GW0 Replaced the control and thermistor. Brought control back for return. Optest ok.
Near Fairview Park, OH 44126
David R
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW02 "Checked out parts sent last time, part WPW10329686 was correct, part WP2223751 and WP2182179 were not correct. Also part that needs to be ordered to complete repair is listed W11049959 Part to be ordered and customer wants to put on themselves before att
Near Rocky River, OH 44116
Corina B
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Cust showed pop, sent pic. CC that there is water is the ff section and the freezer is not cold enough. Ff 41* Fz 5* Evap has a good frost pattern. Found the drain tube blocked by the condenser coils. Re adjusted the drain line. Raised the temp on the co
Near Mentor, OH 44060
Joe O
Job Details: 11/20/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed door. Unit still not shutting completely. Replaced door switches. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock
Near Painesville, OH 44077
Arthur V
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL WDT750SAHB0 Found unit needs pump and motor assy and adjuster. Got part numbers from SM. Reschedule at customer request ; ordrng 1 W10712395 (adjuster) and 1 W11087376 (pump&motor)
Near Cleveland, OH 44135
David R
Job Details: 11/20/2019
WASHER AMANA NTW4516FW3 "Cc of noise. Found squeak noise in spin mode. Took of pulley and found wore down. Replaced from t/s. Still making noise. Ordering gearcase, belt, pulley kit. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11255272 (gearcase), used 1 W1
Near Parma, OH 44134
David R
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Cc of noise and water leaking. Noise coming from condenser fan and leaking coming from valves. Ordering fan and valves; ordrng 1 W10156818 (fan blade) and 1 W10408179 (water vavle asm) and 1 WP2188874 (condenser fan motor)
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/20/2019
WASHER MAYTAG MVWB765FC2 Cc: unit won’t startCustomer states when they push to start it the lid lock flashes and does not start. Customer showed me how they start it. Unit started in normal cycle. Found error codes f5e1(lid switch fault-lid is up) and f8e6(water hazard). Ran manu
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/20/2019
GAS RANGE MAYTAG MGR6600FZ0 Installed electrode. Ran test bake. Op test ok
Near Lakewood, OH 44107
Corina B
Job Details: 11/20/2019
WASHER AMANA NFW5800HW0 "CC that the unit is leaking from the back right hand side. Removed the top and back cover, started a normal cycle and a rinse and drain. The drain hose, water lines, the cabinet are dry. Advised cust to use 1-2 tablespoons of he detergent. Could not dupl
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFG00 Installed door. Steamed gasket. Op test ok
Near Mentor, OH 44060
Arthur V
Job Details: 11/20/2019
DRYER AMANA NED4655EW1 Found motor faulty. Needs motor and blower wheel. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Strongsville, OH 44149
Corina B
Job Details: 11/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 CC that the unit is not cooling. Ff 50* Fz 12*. Found the ff evap with frost steamed out the ff evap replaced the thermistor from t/s. Found the deli ui wire is broken and corroded. Will need a new door and control. ; ordrng 1 W10815669 (dor-fip ss) and 1
Near Grafton, OH 44044
David R
Job Details: 11/20/2019
RANGE WHIRLPOOL WFG320M0BB2 "Cc unit top burners and oven wasn’t working. Correct power to unit. Found no gas. Gas line in basement was shut off. Turned back on, tested top and oven at 350*. Op test ok."
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/20/2019
DISHWASHER MAYTAG MDB4949SHZ0 "When arrive found no power on dishwasher check breaker still no power found garbage disposal and dishwasher on the same circuit to customer they need to fix it also the outlet garbage disposal is connected is open hot reset breaker three times and power
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/20/2019
FREEZER KENMORE 253.9280412 "Found no frost on evaporator it was dry completely also didn’t feel any refrigerant flowing inside lines compressor was running but was over heating all the lines were over heat tap system 0 Freon will need a compressor evap and dryer giving estimate the
Near Rocky River, OH 44116
Corina B
Job Details: 11/20/2019
DISHWASHER FRIGIDAIRE FDB1100RHM2 "CC that there is water leaking. Found the gasket on the right side out. Readjusted the gasket started the dishwasher no leaks. Cust did say the gasket keeps coming off. Will need a new gasket. Cust can install part. ; ordrng 1 154827601 (gasket), used 1
Near Avon, OH 44011
Gabriel P
Job Details: 11/20/2019
FREEZER WHIRLPOOL WRS588FIHZ00 Seal on door bumping with right door making it hard to close try taking gasket off but is glue to the door I believe it might comes with door already install ordering door for customer he said lowes is replacing fridge to not worry about ordering door do
Near Westlake, OH 44145
Gabriel P
Job Details: 11/20/2019
DISHWASHER KITCHENAID KUDS35FXSS0 "Back rail stopper was broken but the other parts were ok replace back stopper,opt test ok"
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/20/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc: shaking and leaking from the rearCustomer stated at one point the unit walked almost off the drain pan under unit. Found no stored error codes. Ran quick test. Ran drain and spin. Ran normal cycle. Could not locate any signs of leaking, could not dup
Near Broadview Heights, OH 44147
Corey L.
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint freezer light went out, confirmed frz led is not lit, all other lights are on and bright, replaced frz led with module on ts surplus, op test good; used 1 W11205083 (MODULE) from stock"
Near Roaming Shores, OH 44084
Brian M
Job Details: 11/20/2019
RANGE KITCHENAID KSEB900ESS1 Cc that self clean isn’t working Advised customer on how to use self clean and that this machine does not get very hot when doing so and you have to go In after its done to actually clean up the water and debris Ran test bake to 350 to verify unit it heat
Near Elyria, OH 44035
Gabriel P
Job Details: 11/20/2019
RANGE WHIRLPOOL WFC150M0EW3 Customer said when maintenance came it when over 100 degrees but some times for her it doesn’t pass over 100 degrees check back for any loose connection found no loose connector also check voltage on outlet 250 pass turn on bake check voltage going in to
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/20/2019
WASHER MAYTAG MHW5630HW0 Cc unit leaks found unit to be installed over top of drain pan front of drain pan is cracked took before hand pics and customer is well aware of it. Moved washer way from pan to inspect unit tilted back and did not see any leaks Ran unit multiple times.
Near Roaming Shores, OH 44084
Brian M
Job Details: 11/20/2019
DISHWASHER KITCHENAID KDTE254ESS2 Installed listed parts Made sure unit is setting properly OP TEST OK
Near Mentor, OH 44060
Arthur V
Job Details: 11/20/2019
DRYER ESTATE TEDS840PQ0 Found element open. Replaced with truck stock. Op test good. Unit heating well. ; used 1 279838 (ELEMENT) from stock
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL ART318FFDW06 "Cc: noise, not cooling in freezer properly, freezing in ff sectionNoise sounds like freon is pulsing through the unit. Found temps in ff section at 42 degrees and freezer at 26 degrees. Spoke with BJ. he stated to check the evaporator frost pattern. Foun
Near Concord Township, OH 44077
Joe O
Job Details: 11/20/2019
DISHWASHER KITCHENAID KDTE104DSS0 Installed control. Ran test cycle. Op test ok
Near Brook Park, OH 44142
Corina B
Job Details: 11/20/2019
RANGE WHIRLPOOL WFG515S0ES1 "Replaced the spark module and the gas valve. Optest ng. Called t/l Chris checked the dc volts 10 dc volts, have 120 volts at the spark module, ohmed out the gas valve, correct. The spark module is the wrong part number on marcone. Will need a new spark m
Near Westlake, OH 44145
Gabriel P
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Check temp on freezer-4 degrees and 33 degrees fresh food section check temp that was set at it was-5 on freezer and 33 on fresh food section advise customer it was to cold to keep it on recommend connect killer watt meter 2.7 for compressor also force de
Near Willoughby, OH 44094
Jeff M
Job Details: 11/20/2019
WASHER WHIRLPOOL WTW4816FW2 Installed new part unit op tested good
Near Parma, OH 44134
Corey L.
Job Details: 11/20/2019
REFRIGERATOR KENMORE 253.748024 "Customer complaint fridge is freezing juice at the bottom of the fridge in the back, temps were 32-35 in ff and 2 in frz, found temp control at 9 of 10 coldest, adjusted back to recommended, adjusted freezer damper to max to allow less air into ff sectio
Near Brecksville, OH 44141
Corey L.
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL KDTM354ESS "Customer complaint dishwasher not drying very well, found customer not using rinse aid, referred customer to user guide stating rinse aid must be used and plastics will not dry well, customer does not want to use a rinse aid chemical to dry, advised cust
Near Cleveland, OH 44109
Corey L.
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dishwasher not draining at all, confirmed, found knock out plug still installed in garbage disposal, removed plug, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 11/20/2019
DISHWASHER WHIRLPOOL KUDS01FLSS3 "Cc unit still leakingCustomer stated they didn’t even run it yet, and it began leaking again after a few days. They turned the water to unit off. Turned water back on to unit, found slow drip from water inlet. Water bypassing valve, unit needs fill valve
Near Lyndhurst, OH 44124
Corina B
Job Details: 11/20/2019
REFRIGERATOR N/A KSSS42QMW01 CC that there is no water. Removed filter water came back. Advised cust to replace the filter.
Near Gates Mills, OH 44040
Corina B
Job Details: 11/20/2019
RANGE JENN-AIR PRG3000P CC that the was a big flame came out. Checked the igniter 3 amp will need a regulator and igniter. The regulator is nla
Near Sheffield, OH 44054
Gabriel P
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace mullions,opt test ok"
Near Cleveland Heights, OH 44118
Corina B
Job Details: 11/20/2019
DISHWASHER KENMORE 665.162934 CC that the unit will not start. Found the start button is worn and not starting. Will need a new ui. ; ordrng 1 WP8558963 (panel-cntl)
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 11/20/2019
FRONT LOAD WASH WHIRLPOOL WFW3090JW0 CC that is den on the ui. Unit will not go into diag. Service pointer W11395614A to replace the control. Called t/l Mark to replace the control. ; ordrng 1 W11334214 (TIMER)
Near Mentor, OH 44060
Jeff M
Job Details: 11/20/2019
WASHER KENMORE 110.2800201 "Burns inside the T case went out. Est only ; ordrng 1 W11132267 (gearcase), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 11/20/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed new part unit op tested good. Cust can install the name plate; ordrng 1 WPW10481433 (nameplate)
Near Concord Township, OH 44060
Jeff M
Job Details: 11/19/2019
REFRIGERATOR GE GSHS5KGBCSS "Heating element for the freezer is open needs replaced; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Mentor, OH 44060
Arthur V
Job Details: 11/19/2019
WALL OVEN WHIRLPOOL WOD77EC0HS00 Replaced all parts listed. Was on the phone with techline a long time never could get console to reset. Told by Adrian order another console ; ordrng 1 W11351648 (CONSOLE )
Near Bainbridge Township, OH 44023
Jason N
Job Details: 11/19/2019
WALL OVEN KENMORE n/a "Cc unit fan is noisy when cooling downRan bake test to 400 let cycle. Fan bearings noisy after about 15 min. Cycled on and off, bearing noise intermittent. Unit need blower fan.; ordrng 1 318575603 (motor assembly12288), used 1 SHIPPING (SHIPPING AND HAN
Near Cleveland, OH 44104
Joe O
Job Details: 11/19/2019
DISHWASHER FRIGIDAIRE FDB2410HIC3B Cc: water not coming out of ItFound water turned off to unit. Ran test cycle. Unit filled and washed. Canceled cycle. Unit drained. Could not duplicate issue. Op test ok
Near Roaming Shores, OH 44084
Arthur V
Job Details: 11/19/2019
REFRIGERATOR FRIGIDAIRE LFTR1814LW1 Customer complaint no lights no power. Found unit was on a gfci circuit and circuit needed to be reset. Reset gfci and unit started. Op test good
Near Thompson, OH 44086
Arthur V
Job Details: 11/19/2019
DISHWASHER GE GDF620HMJ2ES Installed new control. No good. Same issue. Led light on solid techsheet says replace main control. Called techline talked to Casey. Issue is a short with the user interface bd and door harness. Should replace both. Additional cost would be 116.17 for a w
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details: 11/19/2019
WASHER FRIGIDAIRE FFLE3911QW0 Called techline talked to Mike. Went thru diagnostics and all functions were normal. Cleared error codes and reset control Unit only fills past first set of holes in basket
Near Madison, OH 44057
Arthur V
Job Details: 11/19/2019
RANGE HOT POINT RGB528GER5AD Upon arrival all burners working properly now. Unit not in good condition.
Near Olmsted Falls, OH 44138
David R
Job Details: 11/19/2019
RANGE KENMORE 790.9011201 "Cc oven bake/broil not working. Checked resistance, elements are good. Unit is receiving 240 from outlet. Plugged meter to control and harness on bake. Not giving out corrects volts to elements. Will need control and overlay*** do not order parts, custom
Near Strongsville, OH 44136
David R
Job Details: 11/19/2019
RANGE WHIRLPOOL WEG750H0HZ0 Display has a white line going across left side of display when in home screen. Ordering control UI*** ordering stainless steel one. Can parts check to make sure that it is the regular stainless and not black stainless ; ordrng 1 W11339755 (CONTROL Ui)
Near Cleveland, OH 44109
Joe O
Job Details: 11/19/2019
RANGE WHIRLPOOL WFG510S0AW0 "Cc: will not bake, just keeps clickingRan test bake. Bake started right up. Advised customer about loading the drawer. Ran bake. could not duplicate issue. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 11/19/2019
RANGE WHIRLPOOL WFG550S0HZ0 "Cc about temp being off or dropping. Tested temp sensor, 1081. Correct power to unit, outlet test good. No error codes. Put cast iron in oven, put on bake 350*. Electrode came on, burner lit immediately Preheat took about 7/8 mins. When trying to relight
Near Cleveland, OH 44109
Joe O
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed door gasket. Steamed out gasket. Op test ok
Near Cleveland, OH 44109
Joe O
Job Details: 11/19/2019
DRYER WHIRLPOOL VED6505GW0 Cc: not dryingFound unit not wired correctly. Corrected wiring. Ran test cycle. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace w
Near Cleveland, OH 44128
Corina B
Job Details: 11/19/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM02 CC that the unit is not cooling. Unit was unplugged. Checked the compressor 11.68 amps. Compressor is seized. Will need a compressor. ; ordrng 1 W11092625 (compressor) and 1 WPW10143759 (dryer)
Near Amherst, OH 44001
Gabriel P
Job Details: 11/19/2019
RANGE WHIRLPOOL KEBS208BWH1 "Found 256 v going to terminal but ohm out thermistor fuse it was open also by pass it and control panel turn on will need fuse but is discontinued ask bj to do a nation wide search did not find any can not be repairable ,opt test ok"