We serviced a
GE DRYER
Model GTDP490ED2WS
Near Mentor, Ohio 44060
Joe O
Job Details:
01/04/2024
Replaced belt. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Willoughby, Ohio 44094
Joe O
Job Details:
01/04/2024
"Cc: right front burner stuck on highFound right front burner will not cycle heat. Stays on high. Found infinite switch not cycling. Needs infinite switch; ordrng 1 WPW10434452 (switch-inf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Garrettsville, Ohio 44231
Corina H
Job Details:
01/04/2024
CC that the cooktop is not working. Confirmed. Found a wire pinched. Spliced the wire together. Tested. Opt test ok. Did adjust the flames for a simmer.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Mentor, Ohio 44060
Joe O
Job Details:
01/04/2024
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, Ohio 44106
Jason N
Job Details:
01/04/2024
"Cc unit not heating Checked power to unit, found 0v. Breaker was turned off. Turned breaker on. Checked power to unit, good at 250v L to L, 123 L to N. Started timed dry cycle, unit heating properly. Advised customer that power may have been restored when breaker was cycled off and back on, in this case, if heating issue returns, he would need an electrician to check breaker/power to unit."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Cleveland, Ohio 44143
Jason N
Job Details:
01/04/2024
"Cc unit not turning onCustomer stated she had a vented company out to service the venting, which was blocked accordingly to the vent company. This company was running the dryer the entire time they were cleaning the vent, afterwards the dryer wouldnt work again. Checked all thermals, found thermal fuse open again. Replaced using truck stock part. Ran dryer op test for several minutes, good heat and tumble. Again, due to venting location, unable to verify proper airflow. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Euclid, Ohio 44117
Jason N
Job Details:
01/04/2024
"Cc lid not shutting/locking Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Started normal cycle, unit sensed, filled and advanced to wash. Switched to drain and spin, unit locked lid, spun and drained. No issues found with unit at this time. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS04
Near Kirtland, Ohio 44094
Jason N
Job Details:
01/04/2024
"Cc unit stopped making ice Found fill tube frozen up. Steamed out tube, not lot of ice blocking tube. Ice maker cycled, and filled with water. Discussed with customer potential inlet valve weep and estimate if we were to replace valve. Customer is going to monitor at this time. ; ordrng 1 W10408179 (Valve)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Painesville, Ohio 44077
Jason N
Job Details:
01/04/2024
"Cc unit dead after power outageConfirmed, no response from UI. Checked ACU status indicator light, light is not illuminated. Double checked by checking power to UI, 0v. Unit will need main ACU board replaced. Quoted customer repair cost. Customer not moving forward with repair at this time, estimate only. ; ordrng 1 W11029844 (Control-elec)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
01/04/2024
"CC that the ice maker is not working and the right hand gasket is ripped. Confirmed. Found the ice maker wheel stuck. The gasket is ripped at the top. Will need a gasket and ice maker. ; ordrng 1 W10886931 (Ice maker) and 1 W10830046 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, Ohio 44094
Corina H
Job Details:
01/04/2024
CC that after a few minutes it beeps f9e1. Confirmed. F9e1 not draining. Drain pump humming. Will need a new drain pump. ; ordrng 1 W11412291 (Drain pump)
We serviced a
KENMORE DRYER
Model 110.67042600
Near Independence, Ohio 44131
Bill
Job Details:
01/04/2024
"Cc horrible noise, confirmed cc. Changed rollers and pulley, opt test good.; used 1 4392067RC (Dryer repair kit) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, Ohio 44011
Angel
Job Details:
01/03/2024
Cc that unit is not cooling and they had sears come out about 4 times even did a sealed system job and unit started cooling but lasted like a day or 2. Took temperatures and fridge was at ambient temperature. Used nitrogen to see if I could find a leak and found leak at capillary line in cabinet at the back of unit. Took some pics and called tech line spoke with Rick explained issue and unit is not repairable going under review.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Madison, Ohio 44057
Dan
Job Details:
01/03/2024
"Customer complaint of buzzing noise, all components running, No unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Conneaut, Ohio 44030
Dan
Job Details:
01/03/2024
"Customer complaint of rotate knob error, confirmed, unit needs new user interface , customer does not want repair at this time; ordrng 1 W11478524 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Willoughby Hills, Ohio 44092
Dan
Job Details:
01/03/2024
"Found blower wheel damaged (see pic), reordering blower wheel ; ordrng 1 WP697772 (Blower)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby Hills, Ohio 44094
Dan
Job Details:
01/03/2024
"Customer complaint of frost build up in freezer section , found freezer section door gasket not sealing, pulled gasket out to seal, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Willoughby, Ohio 44094
Dan
Job Details:
01/03/2024
"Customer complaint that unit is not making ice, confirmed, found tan wire through the freezer section door open, unit needs new freezer section door , customer does not want repair; ordrng 1 LW11026425 (Frz door (ss)), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Mentor, Ohio 44060
Dan
Job Details:
01/03/2024
"Customer complaint that unit is not starting, ran diagnostics found f7e9(locked rotor) and f7e8(motor drive module over temp) error codes, found rotor sitting on floor under unit, no damage, reinstalled with loctite, op test good"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, Ohio 44060
Joe O
Job Details:
01/03/2024
Installed motor. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Mentor, Ohio 44060
Joe O
Job Details:
01/03/2024
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 2.4oz of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
MAYTAG WASHER
Model MAV8551AWW
Near Willoughby, Ohio 44094
Joe O
Job Details:
01/03/2024
Installed motor and belt. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL00
Near Willoughby Hills, Ohio 44094
Jason N
Job Details:
01/03/2024
"Cc unit leaking water underneathFound source of leak to be evaporator drain pan in rear of unit. Drain pan is cracked/deterioated, will need replaced. Customer declined repair, estimate only. ; ordrng 1 WP12579803 (Pan-drain)"
We serviced a
KENMORE DRYER
Model 11097281800
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
01/03/2024
"Cc unit not heatingRan dryer op test on timed dry. Good ignition and flame, let cycle several times. Unit stopped heating after 2 cycles. Unit will kneed gas coils replaced. Unable to find truck stock coils, will need to be ordered ; used 1 279834 (COIL) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
01/03/2024
"Cc unit will intermittently stop in cycle and flash a codeRan diagnostics, found code f1e2 for control : MCU failure. Per service manual, replace main control. ; ordrng 1 W11629914 (Control-elec)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KW12B
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
01/03/2024
"Cc unit leakingFound unit door does not latch, flipped latch internally to get door to close so I could run a test cycle. Ran test cycle, advanced through fill, wash and drain. Found unit does not drain, drain pump only humming. Unit will need door latch and drain pump replaced; ordrng 1 5304525220 (Latch) and 1 A00126401 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44128
Jason N
Job Details:
01/03/2024
Installed main control. Ran test cycle and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Moreland Hills, Ohio 44022
Jason N
Job Details:
01/03/2024
"Cc unit making loud noise after running for awhile. Ran unit for approx 10 minutes, let heat pump system turn on. No abnormal noise heard. Added large damp clothing load to unit and resumed cycle. Let cycle for 20 minutes, unit is heating, drain pump turned on several times, cooling fan is running. Unit is not making an abnormal noise at this time. Unable to duplicate concern at this time, advised customer to monitor and possibly record noise if he encounters this again."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Chesterland, Ohio 44026
Jason N
Job Details:
01/03/2024
"Cc unit making a noise during spin Ran test cycle, loud bearing noise during spin, gearcase will need replaced. Quoted customer repair cost. ; ordrng 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Maple Heights, Ohio 44137
Bill
Job Details:
01/03/2024
"Cc oven not heating, confirmed cc. Found igniter was burnt out, changed igniter from truck stock. Opt test good; used 1 12400035 (Igniter) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Mayfield Heights, Ohio 44124
Bill
Job Details:
01/03/2024
"Cc unit building heavy condensation under freezer door, confirmed cc. Tested gasket for air gaps, found none. Ordered freezer door, and badge. Office to follow up as door is out of stock. Ran a bead of caulk around cabinet and frame of freezer.; ordrng 1 LW10636404 (Freezer door) and 1 W11178521 (Name plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lyndhurst, Ohio 44124
Bill
Job Details:
01/03/2024
"Cc unit will not continue after water fills, confirmed cc. Found error code f4e3, tested ohms for motor circuit, from control board 7.3 ohms. Unit will need a control board. Gave estimate for repair, Customer chose not to continue repairs at this time; ordrng 1 W11637581 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Shaker Heights, Ohio 44122
Bill
Job Details:
01/03/2024
"Cc light out and a little smoke, confirmed cc. Changed bulb, socket. Opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, Ohio 44104
Bill
Job Details:
01/03/2024
"Cc stoped working wont drain, confirmed cc. Found error code f0e5 off balance load, reset system drained water. Changed pump as old pump didnt sound right. Tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44111
Bill
Job Details:
01/03/2024
"Cc buzzing noise and unit will not turn on, confirmed cc. Compressor tries to come on, during which there is a buzzing noise coming from compressor. After about 3 sec unit stops. Ordered compressor and capacitor; ordrng 1 W11370574 (Compressor) and 1 W11652060 (Cap)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, Ohio 44102
Manny
Job Details:
01/03/2024
"Cc unit not working it made a noise and now not working, verified and turn knob to normal and started, unit working as designed, customer said she cant believe its working now. Unit working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, Ohio 44102
Manny
Job Details:
01/03/2024
"Cc unit making noise, verified and block of ice by the fan removed ice and ran fill test on icemaker and fill tube no in all the way causing unit to leak when icemaker fills corrected fill tube opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HWO
Near Cleveland, Ohio 44113
Manny
Job Details:
01/03/2024
"Cc unit not working, he tried diagnosing the unit but unit shut off before he can see the full code, thinks its a f8 but could be a f8, ran diagnostic and unit shuts off all I could see was an F6 before display when off, re ran and see f6 can not see the rest, unit needs console and control, customer will not proceed.; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model LEQ8000HQ0
Near Cleveland, Ohio 44105
Manny
Job Details:
01/03/2024
"Cc unit not working, verified and unit gas a shorted thermal fix and heater connector melted, unit needs heater and thermal fix.; ordrng 1 WP3977767 (thrmst-fix) and 1 279838 (element,heater)"
We serviced a
GE REFRIGERATOR
Model ZISP420DTASS
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
01/03/2024
"CC that when getting water its leaking. Confirmed. Found the water tank leaking. Will need a new tank. ; ordrng 1 WR17X11176 (Water tank), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEMS308SSS04
Near Westlake, Ohio 44145
Marie V
Job Details:
01/03/2024
"Cc that convection works but bake does not pass over 200 and some *. Stared unit, took voltage at bake, 240v, found bake is open and broil does not looks very good as well. Unit will need bake element, recommend replacing broil as well. Also door drops too low and when close door not always turns off lights.; ordrng 1 WPW10207398 (Bake) and 1 WP9760774 (Broil), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Westlake, Ohio 44145
Marie V
Job Details:
01/03/2024
Cc that dispenser is not working that stuck on dispenser door and dispenser door doesnt open all the way. Started unit motor not running getting proper voltage to motor . ordering part. ; ordrng 1 W11613480 (Motor)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Fairview Park, Ohio 44126
Bill
Job Details:
01/03/2024
"Cc water acts funny after installing filter water will trickle to a stop but no interruptions of ice. Could not confirm. Ordered new filter housing, follow up scheduled for 1/9; ordrng 1 W11172791 (Filter housing black)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Solon, Ohio 44139
Bill
Job Details:
01/03/2024
"Cc not cooling, could not confirm. Took temps in freezer 10 degs took temps in ff section 33 degs. Customer explained that they had fast ice set for a day or 2 and that is when the unit started to warm up. But about 12 to 14 hours later. It started making ice. Ordered new wiring harness and heater. Follow up scheduled for 1/08; ordrng 1 W11229025 (Wiring harness) and 1 W10857624 (Heater)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Brook Park, Ohio 44142
Marie V
Job Details:
01/03/2024
Replaced control board.tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Parma Heights, Ohio 44130
Marie V
Job Details:
01/03/2024
"Unit running on vacc, added nitrogen found leak at evaporator, replaced parts, and followed r134a process , full frost pattern on evap, showed cust, advised to allow 24 hours before restocking unit. Op test ok"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCU483VSS01
Near Amherst, Ohio 44001
Marie V
Job Details:
01/03/2024
"Cc that cf burner is not working properly. Confirmed, will need new gas valve. ; ordrng 1 WPW10385582 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ3
Near Lorain, Ohio 44053
Angel
Job Details:
01/03/2024
"Cc that unit tripped breaker and now it wont turn on. Found fuse open and will need switches replaced. Gave customer estimate and he proceeded with repair. Installed new switches and fuse opt test good.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490XXX (xno orderx INTERLOCK SW KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lorain, Ohio 44052
Angel
Job Details:
01/03/2024
"C that unit is not doing anything and wont drain. Verified and unit has a f9e1 error code. Checked unit and looks like control board went out ordering control board, harness and drain pump.; ordrng 1 W11626074 (Control board) and 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near LaGrange, Ohio 44050
David R
Job Details:
01/03/2024
Replaced wash motor and control. Ran through diagnostics test mode. All components working. Good. Op Test Ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2432KW1
Near Olmsted Falls, Ohio 44138
David R
Job Details:
01/03/2024
"Cc unit not washing. Water is going in and will drain. Wash motor bad. Will need wash motor and sensor. Gave estimate; ordrng 1 154844301 (Pump assembly) and 1 154762601 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model CVE3400W
Near Broadview Heights, Ohio 44147
David R
Job Details:
01/03/2024
"Cc some burners working/ not, will trip breaker. Unhooked power to test, getting 240 from breaker, good. Most times when turning breaker on, the power will shut off immediately. When I did get to run for a few seconds. Found loud motor blower. Found shorted relays. Could be a mixed short in between them all. No burn marks or any shorts for elements. Would replace all switches and blower motor. Some parts are NLA 71001304 Motor Blower NLA, 71001303 Fan control switch NLA,W11088181 switch x212002125 Dual switch x2Fan wheel WPY707985; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Brecksville, Ohio 44141
David R
Job Details:
01/03/2024
New updated control. In diagnostics it recognizes the new updated control. No gaps in gasket. Wires behind evap panel are good. Lines are good. Send to engineers.
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Independence, Ohio 44131
David R
Job Details:
01/03/2024
Replaced lid. Tested. Good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Valley View, Ohio 44125
Manny
Job Details:
01/03/2024
"Cc door gasket coming off verified and door liner is warped, unit needs fz door; ordrng 1 LW10680726 (dor-fip)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEM4
Near Parma, Ohio 44129
David R
Job Details:
01/03/2024
"Cc unit not making ice, icemaker stuck in position. Found good voltage to icemaker. Stuck in rotation and will not come out of it. Ordering ice maker and harness. ; ordrng 1 D7824706Q (Icemaker) and 1 WPD7813010 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Olmsted Falls, Ohio 44138
David R
Job Details:
01/03/2024
"Replaced ignitor and control. Advised customer when changing modes or temps for oven, to press start to confirm change. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Euclid, Ohio 44132
Joe O
Job Details:
01/03/2024
"Recovered refrigerant, installed compressor, evaporator, and couplers. Put unit into 28 inch vac for 15 mins, recharged with 4.24oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W11504445 (5/4 NR MS 00), and 1 Tjaf1200 () from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Elyria, Ohio 44035
Marie V
Job Details:
01/03/2024
"Cc that latch is broken. Confirmed, replaced latch, had a bit of hard time, top is dented as well as the back of unit, have pics. Unit was bought this way. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Painesville, Ohio 44077
Dan
Job Details:
01/03/2024
"Installed new hinges, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rootstown, Ohio 44272
Corina H
Job Details:
01/03/2024
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 1.87oz r600. unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Kent, Ohio 44240
Corina H
Job Details:
01/03/2024
CC that there is a flashing and does not start. Confirmed. Found the float switch laying under the motor. No pan for the float switch. Cust can install part; ordrng 1 W11550169 (Drain tray)
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Streetsboro, Ohio 44241
Corina H
Job Details:
01/03/2024
"CC that water comes in when the unit is turned off. Confirmed. Found the cold valve not shutting, even when the unit is unplugged. Replaced the valve from t/s. Tested. Opt test ok. ; used 1 W11210459W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Aurora, Ohio 44202
Corina H
Job Details:
01/03/2024
Replaced the harness. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Lorain, Ohio 44055
Angel
Job Details:
01/03/2024
Cc that door drops when you open it. Confirmed opened door and it drops if you let it go. Verified and found one of the hinges broken replaced left hinge opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Avon Lake, Ohio 44012
Angel
Job Details:
01/03/2024
Cc that unit is not cooling properly in ff section. Took temperature and it was around the 50s. Removed bottom drawer and found that evaporator is frosted over unit will need control board and thermistor replaced; ordrng 1 W11087438 (Hsrness) and 1 W10843055 (Control board) and 1 W11457241 (Pan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near North Olmsted, Ohio 44070
David R
Job Details:
01/03/2024
New icemaker good. All components working and cycling correctly. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Solon, Ohio 44139
Corina H
Job Details:
01/03/2024
CC that the unit does not start. Confirmed. Found the knob is broken. Will need a new knob. Part is out of stock. Cust can install; ordrng 1 W11675852 (Knob)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seven Hills, Ohio 44131
Manny
Job Details:
01/03/2024
"Evacuated refrigerant, replaced compressor, and filter, placed in a 29in vacuum and holding for 15 minutes, charged with 56g of R600a pressure holding at 1 psi, good frost pattern on evap, unit is cooling, advise to allow 24 to 48 hours for temps to equalize, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Avon Lake, Ohio 44012
Angel
Job Details:
01/03/2024
Pressurized system with nitrogen to see if I can detect a leak and no leaks detected. So I replaced the drier filter only and tried to recharge unit but its so cold in the garage the compressor doesnt want to kick on; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kirtland, Ohio 44094
Joe O
Job Details:
01/03/2024
"Installed valve, ice maker, and fill tube. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Cleveland, Ohio 44135
Manny
Job Details:
01/03/2024
"Cc gasket coming off, verified and door liner warped try resetting the gasket but keeps coming off, unit needs ff door.; ordrng 1 LW10668874 (dor-fip)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, Ohio 44024
Jason N
Job Details:
01/03/2024
"Cc unit not making iceRan ice maker diagnostics, reading e0, no faults. Ran test 45 water fill test, no water entering ice maker. Pulled fill tube and checked water flow from valve, good flow. Fill tube is frozen up, unit will need fill tube heater replaced. Quoted customer repair cost. ; ordrng 1 W11087201 (Heater)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Madison, Ohio 44057
Dan
Job Details:
01/03/2024
"Customer complaint of grinding noise and water spilling out the back, unit filled with water when tech arrived, canceled cycle, unit drained, ran drain and spin cycle, found agitator lose, tightened, found grinding noise coming from gearcase, unit needs new gearcase, customer will reach out to their home warranty company ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Madison, Ohio 44057
Dan
Job Details:
01/02/2024
"Installed new suspension, belt and pulley, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model LCEM752L-W-3
Near Geneva, Ohio 44041
Dan
Job Details:
01/02/2024
"Customer complaint that unit was smoking really bad, confirmed, found transmission not spinning causing belt to burn as motor spins, unit needs new transmission , part is no longer available ; ordrng 1 5304465118 (Transm)"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Geneva, Ohio 44041
Dan
Job Details:
01/02/2024
"Installed new element, also found pulley seized, installed new pulley, op test good ; used 1 DC93-00634AXXX (XXNO REODERIDLER PULLEY) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Geneva, Ohio 44041
Dan
Job Details:
01/02/2024
"Customer complaint that drum is not turning, confirmed, found belt popped off of pulley, no damage, reinstalled, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Madison, Ohio 44057
Dan
Job Details:
01/02/2024
"Installed new valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, Ohio 44076
Dan
Job Details:
01/02/2024
"Installed new harness, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Painesville, Ohio 44077
Dan
Job Details:
01/02/2024
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Willoughby, Ohio 44094
Dan
Job Details:
01/02/2024
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Mentor, Ohio 44060
Dan
Job Details:
01/02/2024
"Customer complaint of noise, noise is coming from air damper, unit new air damper, customer does not want repair at this time; ordrng 1 WPW10594330 (Air damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Chesterland, Ohio 44026
Joe O
Job Details:
01/02/2024
"Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 2.4oz of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chardon, Ohio 44024
Jason N
Job Details:
01/02/2024
"Cc unit not washing dishes, detergent not dissolving Ran diagnostics, found code 6-1 for low/no water. Wash pump did not turn on right away during test cycle. Opened door and closed several times, found pump motor will not always turn on, intermittent operation. Unit will need pump/motor assembly replaced. Quoted customer repair cost. ; ordrng 1 W11178672 (Pump/motor)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Chardon, Ohio 44024
Jason N
Job Details:
01/02/2024
"Cc cooktop light staying onReplaced main control using customer supplied pre id part due to failed light control triac. Tested light functions, fans and heat op. All functions passed. Op test good."
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Chesterland, Ohio 44026
Jason N
Job Details:
01/02/2024
"Cc unit not responding, have to reset breaker to get working again Found unit is working properly at this time. Ran diagnostics, found codes f1e0 for internal error and f2e0 for keypad disconnected. Ran bake test to 350 degrees, unit preheated properly and cycled. Customer states the issue only seems to happen in periods of long bake usage, several hours. Called WP techline, Drew, based on history and information provided, unlikely new controls would help due to highly intermittent nature of complaint. Advised to have customer power cycle unit when/if no response issue occurs."
We serviced a
JENN-AIR MICROWAVE
Model JMV8208WS0
Near Cleveland, Ohio 44144
Bill
Job Details:
01/02/2024
"Cc unit would not start, confirmed cc. Tried to start unit, unit would burp but not start. Tested continuity in micro switches, continuity tested good. Ordered control board. Follow up scheduled for 1/5; ordrng 1 WPW10569241 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Parma, Ohio 44134
Bill
Job Details:
01/02/2024
"Cc unit making funny noise, could not duplicate. Tested unit twice in diagnostics both auto and manual test. Unit operating as intended."
We serviced a
GE WASHER
Model GTW720BSNWS
Near Seven Hills, Ohio 44131
Bill
Job Details:
01/02/2024
"Changed valve, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Independence, Ohio 44131
Bill
Job Details:
01/02/2024
"Cc not cold in fresh food section, confirmed cc. Ice maker is making ice, and freezer is cold. Tested evaporator fan, would not turn on. Ordered new fan, follow up scheduled for 1/4; ordrng 1 W11033168 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTDP220EF3WW
Near Solon, Ohio 44139
Bill
Job Details:
01/02/2024
"Cc drum not turning, confirmed cc. Belt broken, ordered belt. Scheduled follow up for end of day same day as part arriving 1/3.; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DRYER
Model 110.78002010
Near Solon, Ohio 44139
Bill
Job Details:
01/02/2024
"Cc unit not working, confirmed cc. Belt broken, used rebuild kit from truck stock. Opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near Bedford Heights, Ohio 44146
Bill
Job Details:
01/02/2024
"Cc damage on door, confirmed cc. Changed door heated gasket to seal. Opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Shaker Heights, Ohio 44122
Bill
Job Details:
01/02/2024
"Cc error code, confirmed error code f1e1 acu failure. Ordered new control, follow up scheduled for 1/4; ordrng 1 W10864049 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Cleveland, Ohio 44105
Manny
Job Details:
01/02/2024
"Replaced suspension, pulley and valve, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland, Ohio 44128
Manny
Job Details:
01/02/2024
"Replace motor, auger and spacer, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Beachwood, Ohio 44122
Manny
Job Details:
01/02/2024
"Cc that icemaker made a noise and stopped producing ice, verified and bail arm off the ice maker, reinstalled and icemaker started running but then got stuck and wouldnt move check voltage and good, jump T to H and nothing unit needs ice maker; ordrng 1 W11542654 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Lyndhurst, Ohio 44124
Manny
Job Details:
01/02/2024
"Replace heater, opt test ok"
We serviced a
GE DISHWASHER
Model GDT665SFN2DS
Near Lyndhurst, Ohio 44124
Manny
Job Details:
01/02/2024
"Cc unit leaking, verified and unit leaking from sump gasket needs sump and pump kit; ordrng 1 WD19X25867 (Sump kit) and 1 WD19X25700 (Pump kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
