Near Rocky River, OH 44116
Corina B
Job Details:
07/08/2020
DRYER SAMSUNG DV5451AEWXAA01 "CC that the unit is not heating. Checked the power, good. Found the heater is open. Will need a new heater. ; ordrng 1 DC97-14486A (Heater), used 1 Shipping from stock"
Near Chester Township, OH 44026
Joe O
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Cc: not making iceFound optics are functioning. Found ice maker is receiving proper power, ice maker is not cycling. Needs ice maker.; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/08/2020
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Replace control and thermister also steam evaporator,turn power on opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/08/2020
DISHWASHER KITCHENAID KDTM404ESS2 "Cc that the unit is leaking and it looks like is coming from the door. Started a normal cycle, no leaks detected ran for 30 minutes"
Near Solon, OH 44139
Corey L.
Job Details:
07/08/2020
DISHWASHER WHIRLPOOL WDF760SADB1 "Customer complaint dw doesn’t dry and spray arm is missing, confirmed middle spray arm is missing, unit needs spray arm, no rinse aid in dispenser, advised customer to use a rinse aid in order to aid the drying ; ordrng 1 WPW10498900 (spray arm), used 1
Near Shaker Heights, OH 44120
Dan H
Job Details:
07/08/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Installed new hinges, op test good"
Near Oakwood Village, OH 44146
Corey L.
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint Leeds in ff and frz not working, confirmed ff ceiling leds and frz led out, found frz led failed, replaced with part sent, op test good"
Near Shaker Heights, OH 44120
Dan H
Job Details:
07/08/2020
WASHER WHIRLPOOL WTW57ESVW1 "Customer complaint that it washes but water is not coming out of clothes, found unit not spinning properly, found pieces of clutch and brake under unit , unit needs new brake assembly and clutch, customer does not want repair ; ordrng 1 W10820043 (Brake
Near Bedford, OH 44146
Corey L.
Job Details:
07/08/2020
RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint drawer is uneven like it’s not sitting right, confirmed drawer tapers down to the right, attempting adjusting sheet metal to prevent metal from moving, unable to get drawer in straight ordering drawer parts ; ordrng 1 W10462909 (brkt-m
Near Mentor, OH 44060
Jason N
Job Details:
07/08/2020
RANGE WHIRLPOOL WFE525S0HT0 "Cc unit smoked and error code presentCustomer stated she was using unit oven, when smoke detectors in house went off, error code on display of f6e1 for oven overtemp when heating. Verified f6e1 in diagnostics. Checked resistance reading on temp probe, at
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
07/08/2020
DRYER MAYTAG MED6230HW0 "Cc unit will squeak when in useConfirmed light squeak intermittently during cycle. Pulled unit apart, lubricated all rollers, idler pulley. Checked for any loose panels/screws. Reassembled, reran test cycle, squeak still intermittently present. Ordering
Near Mentor, OH 44060
Jason N
Job Details:
07/08/2020
DRYER WHIRLPOOL WGD4850HW0 "Cc unit making a chattering noise when in useRan dryer test cycle, noise starting about 5 min into cycle. Sounds like idler pulley bracket. Replaced idler pulley using customer supplied pre Id dryer kit. Ran op test for 10 min. No abnormal sound present.
Near Aurora, OH 44202
Brian M
Job Details:
07/08/2020
RANGE WHIRLPOOL WOC75EC0HS01 Installed UI Walked customer through setting up WiFi
Near Aurora, OH 44202
Brian M
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc unit stopped cooling for 9 days and then it started cooling and making ice on Friday and has been cooling Found ice bucket full and temps in freezer to be at 5 and fridge at 40 These are normal operation temps Called whirlpool suggested to replace deli
Near Westlake, OH 44145
Corina B
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced the evap cover and control. Brought core back for return. Steamed out the evap. Optest ok
Near Willowick, OH 44095
Jason N
Job Details:
07/08/2020
REFRIGERATOR MAYTAG MBFI953YEW3 "Cc unit ice buildup in freezer, temps not consistent, and a fan noise from ff sectionConfirmed ice sheer on bottom on freezer, evap drain is clogged. Unit still using duckbill drain, needs updated p-trap drain tube kit. Ran diagnostics, found damper maki
Near Aurora, OH 44202
Brian M
Job Details:
07/08/2020
DRYER WHIRLPOOL WGD8000DW4 Customer showed pop took pic Cc unit is scorching cloths Found unit to be operating properly But unit has a stored code of air flow Went and checked out side vent unit is venting but does not have a good air flow Possibly a vent restriction or vent is to
Near Westlake, OH 44145
Corina B
Job Details:
07/08/2020
REFRIGERATOR MAYTAG MFI2569YEM0 CC that the ice or the water are not dispensing. Found the pad back is broke. ; ordrng 1 WPW10185233 (Pad)
Near Eastlake, OH 44095
Jason N
Job Details:
07/08/2020
OTR MICROWAVE WHIRLPOOL WML55011HB2 Cc unit door trim cracked.Confirmed bottom on unit door trim broken away. Replaced using customer supplied pre Id part. Op test good.
Near Kent, OH 44240
Brian M
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit still not making ice Found ice tray empty Ran several test harvest cycles they all work properly and has good water pressure when filling Advised on dropping temps in freezer to help with ice production It may be that thermistor isn’t reading prop
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details:
07/08/2020
WASHER MAYTAG MVWC465HW2 "Customer complaint washer not starting, confirmed, found shifter fault code found gearcase and components muddy and corroded from a basement flood, flood damage not covered under warranty, quoted to repair, customer does not want repair, took control wit
Near Elyria, OH 44035
David R
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Replaced parts. Leveled out as best as possible. Good. Op test ok
Near Rootstown Township, OH 44266
Brian M
Job Details:
07/08/2020
WASHER MAYTAG MVWB765FW3 Cc sheet stuck under plate again Found screw to have backed out leaving play in agitator Replaced agitator and screw made sure bolt was tight OP Test Ok
Near Russell Center, OH 44072
Jason N
Job Details:
07/08/2020
WASHER HOT POINT HSWP1000M4WW "Cc unit making noise when in cycle, also tub not centeredCustomer states unit has not been right since he moved. Confirmed tub not centered in unit. Found tub assembly shifted over to right, motor mounting stuck behind base plate brackets. Lifted tub ass
Near Valley View, OH 44125
Corina B
Job Details:
07/08/2020
WASHER WHIRLPOOL MVWB835DW4 "Replaced the ui, control and latch. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok"
Near Cleveland, OH 44120
Dan H
Job Details:
07/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV04 "Customer complaint that unit is not dispensing ice, found ice in bin frosted together jamming auger motor, cleared ice , auger motor and auger are working, ice door is sealing, unit is operating as designed"
Near Russell Center, OH 44072
Jason N
Job Details:
07/08/2020
DRYER MAYTAG MEDB765FW0 "Cc unit coding f6e3 again.Ran diagnostics, confirmed f6e3 and also f6e2. Called wp techline, Leon, nothing else to be done based on previous repairs that did not remedy the issue. Unit designated as non repairable, advised customer WP will be contacting
Near Mayfield Heights, OH 44143
Corina B
Job Details:
07/08/2020
REFRIGERATOR KITCHENAID n/a CC that the ff section is not cooling. Found a lost of frost on the evap cover. Steamed out the evap. Replaced the thermistor from t/s. Optest ok. ; used 1 WPW10384183 (Thermistor) from stock
Near Beachwood, OH 44122
Corina B
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KRFC300EWH03 Wrong compressor. Reconnected the line at the condenser. ; ordrng 1 W10507884 (Compressor)
Near Edgewood, OH 44004
Jason N
Job Details:
07/07/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit front damagedConfirmed unit oven door damaged. Unit needs handle, door top trim and front glass/trim panel.; ordrng 2 W10831019 (screw)s and 1 W11249559 (glass-door) and 1 W11449263 (HANDLE TRIM)"
Near University Heights, OH 44118
Corina B
Job Details:
07/07/2020
WASHER WHIRLPOOL WFW95HEXW0 "F6e1 COMMUNICATION ERROR BETWEEN CCU AND MCU,F8e1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED. Dcs3-1 and 3-2 good, dl3-1 and 2 54 ohms dl3-2 and 3 54 ohms. Dls2-1 and 2 open for closed and open. Will need a new door latch and
Near WARRENSVL HTS, OH 44122
Corina B
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 Replaced the ice maker. Cycled ice maker. Optest ok.
Near Conneaut, OH 44030
Jason N
Job Details:
07/07/2020
RANGE AMANA AER6603SFW2 Installed LF infinite switch. Tested burner op. Op test good.
Near Columbia Station, OH 44028
David R
Job Details:
07/07/2020
REFRIGERATOR GE DFE28JSHCSS "Cc little stream of water coming from dispenser. Customer just replaced water filter about a month ago. Pulled unit out. Took off water line. Found the water pressure low, also found little kinks in the copper line itself. Customer has old style shut off
Near Strongsville, OH 44136
David R
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced parts, also found dent where door meets the door switch, added door spacer from t/s. Customer threw away core return boxes, so will have to put into a different box. Tested multiple times, good op test ok; used 1 WP2177331 (DOOR SPACER) from sto
Near Broadview Heights, OH 44147
David R
Job Details:
07/07/2020
WASHER MAYTAG MHW6630HW0 "Cc LOC error code. Customer had control lock on and didn’t notice. Let customer know. Showed them. Went through diagnostics, good. Op test ok"
Near Cleveland, OH 44132
Corina B
Job Details:
07/07/2020
DRYER WHIRLPOOL WED5000DW2 CC that the unit does not turn on. Confirmed. Found the black wire in the terminal block burnt. The wrong screws were used. Will need a new terminal block with wires. ; ordrng 1 279318 (Wires)
Near Broadview Heights, OH 44147
David R
Job Details:
07/07/2020
LAUNDRY CENTER WHIRLPOOL MGDB765FW0 "Cc “check lint screen” light on all the time when starting unit, stricker caught clothes, fabric sheets sometimes get caught on lint grille. Check lint screen light is more so a safety feature to let you know to check it, per owners manual will come on u
Near Cleveland, OH 44119
Corina B
Job Details:
07/07/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS2 Replaced the control. Brought core back for return. Heated a cup of water. Optest ok.
Near Elyria, OH 44035
Gabriel P
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Did not replace new control found a bad issue one of wire snap and burn connecter the wire that snap comes from the cabinet calling whirlpool tech line spoke to dave, whirlpool will replace unit can’t no longer be repairable
Near Lakewood, OH 44107
Gabriel P
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Replace parts but the right door has a dent at the top. Reordering door.; ordrng 1 13107887SQ (dor-fip ss)
Near Lorain, OH 44052
Gabriel P
Job Details:
07/07/2020
WASHER WHIRLPOOL MVWC465HW2 "Cc that the unit does not advance and stays in sensing or wash. Ran diag found F8E1 – NO FILL, LONG FILL. Found drain hose on the floor. Explain cust on how to properly install the drain hose. Showed her on the owners manual. Ran calibration and auto tes
Near Avon, OH 44011
Gabriel P
Job Details:
07/07/2020
RANGE AMANA AER6303MFS2 Replace parts. Preheat oven to 350*degrees . Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/07/2020
DISHWASHER GE GDT535PSJ2SS "Cc that the unit is not dispensing all the soap, and dishes are not getting clean. Put a pod of detergent on unit, press star for a normal cycle. Unit control started clicking, after 2 min started the cycle and it will work for 10 seconds and stops follo
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/07/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Found ice on the door switch. Advice cust to keep an eye on the child lock, because it will get stuck in between the door and cabinet and it will creat condensation inside freezer and on the door switch and stays stuck close. Cleared out the ice. Op test
Near Mentor, OH 44060
Corina B
Job Details:
07/07/2020
REFRIGERATOR AMANA BR18VW CC that the ff is no cooling. Confirmed. Unit went into a defrost. Heater did not turn on. Checked heater has continuity. ?Found the defrost thermostat open. Steamed out the evap. Replaced the thermostat from t/s. Optest ok. ; used 1 WP10442411 (Thermosta
Near Conneaut, OH 44030
Jason N
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW4816FW2 Installed gearcase and agitator. Ran auto test and calibration. Op test good. Gap around agitator base seems more even then prior to parts replacement.
Near Chagrin Falls, OH 44022
Dan H
Job Details:
07/07/2020
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at at 26 degrees, fans are running , compressor is running , partial frost pattern on evaporator, found system in a 10” va
Near Lakewood, OH 44107
Gabriel P
Job Details:
07/07/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Cc that the unit is making ice slowly and started leaking again. Removed the drain hose , found dirt , debris. Cleared out. Steamed the drain hole and hose as well. Checked ice maker. Harvested the ice maker and It cycle. Explain cust that the ice maker
Near Mentor, OH 44060
Corina B
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW8000BWD "CC that the unit is making noise and black stuff on the floor. Found the bearings are leaking oil. Will need a rotor,stator,bearings and rps sensor. ; ordrng 1 W10435302 (Bearings) and 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps),
Near Cleveland, OH 44106
Jason N
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW4800XQ4 "Installed suspension spring, ran auto test. Op test good."
Near Mentor, OH 44060
Corina B
Job Details:
07/07/2020
RANGE JENN-AIR JGRP430HM00 CC that the burner cover is missing. Confirmed. Part is not in look up with service matters or marcone. Will need to research part. Took pic of the missing part
Near North Madison, OH 44057
Joe O
Job Details:
07/07/2020
WASHER WHIRLPOOL WFW6620HW0 "Cc: not drainingFound standing water in unit. Ran drain and spin to clear water. Entered diagnostics. Found no stored error codes. Ran quick test cycle. Ran normal cycle. Ran drain and spin. Found hot and cold reversed. Corrected, ran normal cycle. Ran d
Near Madison Township, OH 44057
Joe O
Job Details:
07/07/2020
WASHER MAYTAG MHW5630HW0 Installed tub. Ran test cycle. Op test ok
Near Painesville, OH 44077
Joe O
Job Details:
07/07/2020
DRYER SAMSUNG DV45K6200EWA3 "Cc: long dry timesFound temps at rear vet of unit only reaching 130 degrees. Spoke with BJ. Ohmed out thermistor, checked good. Found relay on control shutting down after heating for a min. Shutting down heat to one element. Needs control; ordrng 1 DC92-
Near Cleveland, OH 44106
Joe O
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW4850HW1 "Installed gearcase and hub. Ran auto test. Op test no good. Replaced cam. Ran auto test. Unit still not testing good. Called whirlpool tech line, whirlpool has training going and could not be reached; used 1 W10721967 (PULLEY) from stock"
Near Bainbridge Township, OH 44023
Dan H
Job Details:
07/07/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 "Installed new dispenser, op test good"
Near Aurora, OH 44202
Dan H
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Installed new fill tube heater and control, op test good"
Near Kent, OH 44240
Brian M
Job Details:
07/07/2020
REFRIGERATOR MAYTAG MFF2055DRH00 Cc unit not cooling properly and right door broken Found right door lower door hinge to be damaged when door opens it’s falls off also damaged upper portion of freezer door Found evap fan not running but getting power Needs door right ff door and freezer
Near Moreland Hills, OH 44022
Brian M
Job Details:
07/07/2020
WALL OVEN WHIRLPOOL KEBS207DBL4 Installed customer supplied board Ran test bake on upper and lower oven OP Test Ok
Near North Olmsted, OH 44070
David R
Job Details:
07/07/2020
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc door handle loose, top freezer sliding and rubbing when closed, deli drawer falling. Tightened handle, corrected door at hinge and also added a shim to help raise it. Inspected. Found drawer cracked, went over not having a lot of weight on top. Orderi
Near Aurora, OH 44202
Brian M
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed icemaker Ran test harvest OP Test Ok
Near Parma, OH 44129
Corey L.
Job Details:
07/07/2020
DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint dw making loud noise, confirmed noise is coming from chopper area, removed all removable pieces from top of sump, nothing found, unit needs new sump asm, part covered per MR0OI00FP1 ; ordrng 1 WPW10591570 (pump&motor)"
Near Aurora, OH 44202
Dan H
Job Details:
07/07/2020
OTR MICROWAVE WHIRLPOOL WMH53521HW4 "Customer complaint that unit jumps from standard to military time on its own, outlet is good, set clock to 12 hour mode, unit is operating as designed, if problem should reoccur unit will need a control"
Near Kent, OH 44240
Brian M
Job Details:
07/07/2020
MICROWAVE KITCHENAID KMLS311HWH1 Cc buttons are worn off and bottom button just fell off Found buttons to be worn. And bottom button is missing cover Needs control panel ; ordrng 1 W11226994 (panl-cntrl)
Near Aurora, OH 44202
Brian M
Job Details:
07/07/2020
RANGE WHIRLPOOL WFG550S0HZ1 Installed control dsi and gas valve ran test bake unit ignited right away and heated to pre heat temps Opened door to trigger unit to re ignite OP Test Ok
Near Westlake, OH 44145
Gabriel P
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found evap frozen with ice steam evaporator then replace thermistor and control,opt test ok"
Near Cleveland, OH 44102
Corey L.
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer not filling with cold only hot, found water lines switched cold on hot and hot on cold, corrected, op test good"
Near Parma Heights, OH 44130
Corey L.
Job Details:
07/07/2020
DRYER MAYTAG MED5630HW1 "Customer complaint dryer seal on back keeps falling out after pushed back in, confirmed about 1 foot of the back felt is disconnected from drum, found unit heavily leaning forward, leveled unit, re-glued disconnected felt to drum, op test good"
Near Cleveland Heights, OH 44118
Joe O
Job Details:
07/07/2020
REFRIGERATOR KITCHENAID KFIS29BBBL03 Installed ui. Op test ok
Near Garrettsville, OH 44231
Dan H
Job Details:
07/07/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not sensing water level properly, Ran diagnostics no error codes found, started normal wash cycle, unit over filled,until needs new control; ordrng 1 W11170319 (Cntrl)"
Near North Olmsted, OH 44070
David R
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Parts not needed, got here and water is working fine, customer complaint was about the Icemaker not working, but customer said it started working and giving a lot of ice. Got here customer had arm up, put down and started cycling on it’s own. Pushed out
Near Lorain, OH 44052
David R
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB04 Replaced part. Tested. Good. Op test ok
Near Rootstown Township, OH 44240
Brian M
Job Details:
07/07/2020
REFRIGERATOR KENMORE 10662152111 "Cc unit not cooling Found ice ball on suction line and no frost pattern Unit has a leak or restrictionAdvised it will needs a sealed system repair Evap and compressor ; ordrng 1 WPW10314205 (evaporator) and 1 W10507884 (compressor), used 1 SHIPPING (ship
Near North Olmsted, OH 44070
Gabriel P
Job Details:
07/07/2020
WASHER WHIRLPOOL MVWX655DW1 "Cc that the unit is leaking. Couldn’t find any leaks from the unit. Ran manual diag , ran cold water and then drain the water out, nothing. Checked drain pump , drain hose , hosing valve, but no sign of leaks. But did notice that the valve from the cust
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY05 "Checked temp found 75 * on fresh food section and -7on freezer. Found evap frozen. Force unit into a defrost, pass. By metal is good. Giving estimate on control customer will fix steam ice on evap and replace control and program opt test ok ; used 1 SEN
Near Pepper Pike, OH 44124
Jason N
Job Details:
07/07/2020
WALL OVEN KITCHENAID KEBS107SSS04 Installed hidden bake element. Ran bake test to 300 degrees. Op test good.
Near Cleveland, OH 44124
Jason N
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL ED2KHAXV001 Installed evap drain tray. Op test good.
Near Bedford Heights, OH 44146
Corey L.
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint ff section not cooling, confirmed ff temp was 70 and frz was -20, frost build up on evap but not on evap, evap had food airflow, fan is blowing in the right direction, unit would not go into diagnostics, unit needs new control; ordrng
Near Parma Heights, OH 44130
Corey L.
Job Details:
07/07/2020
WASHER WHIRLPOOL MHW5630HW0 "Showed pop, Customer complaint washer leaks a few drops in the front after heavy loads only, found dog hair on door gasket and evidence of water dripping down the outside of the front panel around Maytag label, started wash cycle and let unit fill, seen
Near Walton Hills, OH 44146
Corey L.
Job Details:
07/07/2020
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint cooktop flames are too hi on low and she cannot simmer, confirmed 4 of he 5 flames did not turn to simmer on lo setting, adjusted flame size on 4 burners set too high, op test good"
Near Chardon, OH 44024
Joe O
Job Details:
07/07/2020
RANGE GE JS968SK6SS Pulled door apart. Replaced gasket. Customer cleaned glass. Reassembled door. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Rootstown Township, OH 44240
Brian M
Job Details:
07/07/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit will not drain Found glass in drain Removed glass Ran test Cycle OP Test Ok
Near Maple Heights, OH 44137
Corey L.
Job Details:
07/07/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Customer complaint food freezes on middle shelves of ff, temps were 40 in ff and -8 in frz, set at recommended, thermistors checks pass, installed foil tape on half of cold air return, adjusted temps up 3 for frz and one for ff advised to monitor"
Near Geneva Township, OH 44041
Joe O
Job Details:
07/07/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Cc: not completing full cycleCustomer states unit only runs for roughly 15 mins. Ran test cycle. Ran diagnostics test cycle, found error code f6e4(float switch open). Found float switch to be functioning. Unit has good drain loop. Unit is not back fillin
Near Lyndhurst, OH 44124
Corey L.
Job Details:
07/07/2020
WASHER MAYTAG MVWB835DW4 "Customer complaint washer not working, confirmed, power to unit is ok, found water leaking from shut off valve above unit in basement dripping onto back of console onto main control puddling up shorting control, advised customer this is not covered under
Near Willoughby, OH 44094
Jeff M
Job Details:
07/06/2020
RANGE WHIRLPOOL WFC150M0EW3 The upper oven lid hangers were in the wrong spot op tested good
Near Kirtland, OH 44094
Jeff M
Job Details:
07/06/2020
RANGE WHIRLPOOL KSDB900ESS The burner caps where not on the correct burners. Op tested good
Near Mentor, OH 44060
Jeff M
Job Details:
07/06/2020
REFRIGERATOR KITCHENAID KBFS20EVBL2 I remove the old filter installed a new one unit tested good
Near Conneaut, OH 44030
Jeff M
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Part of the tray was still frozen and the drain was clear I steamed out the drain thoroughly there is no ice left inside the freezer and it will work properly now
Near Cleveland, OH 44119
Corina B
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced the control and valve. Brought the core back for return. Optest ok
Near Newbury Township, OH 44065
Joe O
Job Details:
07/06/2020
MICROWAVE GE JVM6175EF1ES Installed door. Op test ok
Near Solon, OH 44139
Joe O
Job Details:
07/06/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 Installed control and auger motor. Tested. Op test ok
Near Shaker Heights, OH 44122
Joe O
Job Details:
07/06/2020
REFRIGERATOR KITCHENAID KSSC36FTS00 "Cc: not coolingFound lights flickering on and off. Compressor kicking on and off. Unit will not continue to run. Found unit is receiving constant 120v. Relay on control buzzing, and continuously opening and closing. Needs control kitCustomer does not wa
Near Mayfield, OH 44143
Joe O
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Cc: not making iceFound bail arm not fully inserted into ice maker. Re seated bail arm. Cycled ice maker. Op test ok
Near South Amherst, OH 44001
David R
Job Details:
07/06/2020
DRYER WHIRLPOOL WGD5000DW3 Replaced part. Let sit so adhesive can stick. Good. Op test ok
Near Cleveland Heights, OH 44118
Corina B
Job Details:
07/06/2020
RANGE AMANA AGR5330BAW3 CC that the control can not set the bake. Found the control has malfunction. Replaced the control. Heater oven to 350*. Optest ok
Near Mentor, OH 44060
Jeff M
Job Details:
07/06/2020
STACK W/D KENMORE 417.927022 "The rear main bearing is completely sheared and half needs a new bearing; ordrng 1 5303281153 (bearing kit-rear), used 1 SHIPPING (shipping and handling) from stock"
Near Geneva, OH 44041
Jeff M
Job Details:
07/06/2020
WASHER MAYTAG MVWC200XW0 "The units suspension is worn out and needs to be replaced ; ordrng 1 W10780048 (suspension), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44122
Jason N
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Cc unit not making ice.Ran manual ice maker harvest, ice maker indexed, did not fill with water, Valve buzzing. Checked water source at unit rear. No water in. Had customer check water tap connection in basement. Confirmed valve is open, valve in questi
