We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44135
Marie V
Job Details: 08/30/2021
"Took POP. Cc that the unit was leaking water from freezer to fresh food section. Confirmed and that theres condensation inside fresh food section. Found drain tube clogged. Cleared out drain tube. Water comes out from behind unit. Also set freezer to max to try to keep the most cold in freezer ,advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44135
Marie V
Job Details: 08/30/2021
Cust will not be available today 8/30/21. Next available schedule is the 9/13/21.; schdld next appmnt for 9/13 MON !
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Corina B
Job Details: 08/30/2021
Replaced the shifter. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland, OH 44102
Dan H
Job Details: 08/30/2021
"Installed new bellow, unable to test cause unit is not installed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Dan H
Job Details: 08/30/2021
"Customer complaint that unit is not working, started normal dry cycle,heard arcing from inside outlet , found melting on power cord and outlet(see pic), advised customer that they need an advised customer that they need an electrician to correct power supply and a power cord, customer will get there own power cord"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Wellington, OH 44090
David R
Job Details: 08/30/2021
"Customer had POP 4/22/21. Cc unit flames to high on low settings. All four, turned down level inside valve. Customer watched and said he is good with the new low. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Lorain, OH 44052
Gabriel P
Job Details: 08/30/2021
"Replace drip pan,and steam ice,opt test ok"
We serviced a
GE REFRIGERATOR
Model gsh25isxl
Near Cleveland, OH 44106
Corina B
Job Details: 08/30/2021
Cust stated the water is working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Roaming Shores, OH 44085
Brian M
Job Details: 08/30/2021
"Cc unit not cooling properly and center is hot Found condenser fan not running spin fan by hand and it took off Stopped fan will not run with out a push Needs condenser fan motor ; ordrng 1 W10854034 (motor-cond), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jeff M
Job Details: 08/30/2021
I tapped the system. Recovered the remaining Freon. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 6 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.
We serviced a
KITCHENAID RANGE
Model KFGG500EWH3
Near Euclid, OH 44123
Jason N
Job Details: 08/30/2021
"Cc unit oven not keeping temps or preheating to set tempCustomer states unit is not preheating to temps and staying there, having issues baking. Ran bake test to 300 degrees. Good ignition, Noticed lower drawer has metal pans stacked near top, advised customer that too many metal pans could cause mis-ignition. Let preheat and cycle, temps reading 270 degrees. Calibrated temps +20 and ran bake to 300 again, let cycle. Temps averaging 285 degrees, calibrated to +30 degrees. Ran bake to 350 degrees, average temp at 347 degrees. Advised customer +/-10 degrees from set point is normal operation. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Euclid, OH 44132
Jason N
Job Details: 08/30/2021
"Cc unit not completing cycles, no cold water coming in.Ran diagnostics, found code f8e1 for no/long fill. Ran auto test, no cold water coming in to unit. Found source valve for cold water shut off at wall. Opened valve. Ran auto test, all functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Geneva, OH 44041
Joe O
Job Details: 08/30/2021
"Cc: cooling off light on, leakingFound cooling light off light on, customer stated they was trying to get the door alarm to function. Unit leaking from ice bin(ice melting). Turned cooling on. Door alarm came on after a little bit. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Brooklyn, OH 44144
Manny
Job Details: 08/30/2021
Gas connection treads are cross treaded unit need valve assembly.; ordrng 1 WP8318277 (Valve assembly)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lakewood, OH 44107
Marie V
Job Details: 08/30/2021
Cc that theres no display on Ui. Confirmed. Replaced UiI and helped cust connect unit to WiFi and app phone. Tested unit pass. Op test okBrought core for return
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44111
Marie V
Job Details: 08/30/2021
"Cc that the unit takes too long to dry, started unit. Unit cycled. found vent not installed and where it should be installed is clogged up took pic. Advice cust to have vent cleared out or routed somewhere else because it comes out under the steps in front of home where u cant get to cleared out. Once the vent is install outside unit will operate. Working as designed"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Brooklyn, OH 44144
Dan H
Job Details: 08/30/2021
"Customer complaint that unit is not starting, confirmed, unit is receiving correct power from supply, unit needs new control and user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"
We serviced a
JENN-AIR MICROWAVE
Model JMV9186WS2
Near Lakewood, OH 44107
Marie V
Job Details: 08/30/2021
Cc that the screw that holds the control is broken and UI comes off. Confirmed found control bracket broken will need new bracket and grilled vent as well . Ordering parts. Not in stock office will contact.; ordrng 1 W10245199 (Bracket control) and 1 W10310711 (Grilled vent.)
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Avon, OH 44011
Gabriel P
Job Details: 08/30/2021
"I saw a pottle of water on left front corner notice water is dripping down from the inner ring took ring out clean it and put lots of silicone also level the unit notice basket is tours the back more level back legs,opt test ok advise customer that if continues to leak she will need inner ring"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/30/2021
"Pump motor getting 120 voltage but is humming not starting need pump assembly customer will think about it ; ordrng 1 WPW10605057 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near South Euclid, OH 44121
Jason N
Job Details: 08/30/2021
"Cc unit moisture buildup up in drum Customer stated that after a load there was water/condensation buildup in drum to the point where she had to wipe it out. Later cycles seemed to be normal without any moisture issues. Customer stated she has an extended warranty, advised her we did not receive warranty information from WP, she will have to call WP or pay service call for diag. She is calling WP, advised JS, she said to go ahead and diag, we will wait for warranty information to come through or she will be billed. Ran dryer op test, checked airflow at vent outlet, good airflow, some lint buildup in cage, cleared out. Let run for several minutes, could not find a heat or airflow issue at this time. Customer also stated unit has tripped breaker a few times since. Checked breaker box, found unit is on a 20A double break. Advised customer to contact electrician as this is undersized for unit, would need 30A. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Cleveland, OH 44102
Corina B
Job Details: 08/30/2021
Replaced the door. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Middlefield, OH 44062
Brian M
Job Details: 08/30/2021
"Cc unit tripping breaker Found door switch connections burnt out.Found dead short in timer Needs timer and harness harness is NLA ; ordrng 1 W10894766 (timer) and 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garrettsville, OH 44231
Brian M
Job Details: 08/30/2021
Actuator popped off cam Put back in place OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Windham, OH 44288
Brian M
Job Details: 08/30/2021
Cc unit will not agitate Found shifter stuck in spin Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near University Heights, OH 44118
Jason N
Job Details: 08/30/2021
"Installed main control and UI panel. Op test no good. Unit will not power on, f6e2 reappears. Found wire harness between UI and main control corroded and looks to have been repaired at some point. Corrosion looks to have been result of detergent or some other soapy liquid seeping inside console area. UI harness did not get ordered, may have forgot to add to parts list. Will need UI harness. ; ordrng 1 W10822560 (Harness)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Madison, OH 44057
Joe O
Job Details: 08/30/2021
Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Mentor, OH 44060
Joe O
Job Details: 08/30/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Jeff M
Job Details: 08/30/2021
I installed the new part the unit is still not eating Im getting for continuity all the way to the heating element from the timer now but Im not getting continuity through the motor needs a new motor; ordrng 1 279827 (Motor)
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSS48MHX00
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/30/2021
Cc unit has condensation in fridge Found condensation to be caused by door not closing all the way due to bottles in door hitting shelves Moved bottles OP Test Ok
We serviced a
AMANA DRYER
Model NED7200TW
Near Cleveland, OH 44135
Manny
Job Details: 08/30/2021
"Cc unit wont start has power, took unit apart found broken belt, ordering belt, office to contact customer for scheduled when parts available. Office bill landlord ; ordrng 1 WPW10205415 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Brook Park, OH 44142
Dan H
Job Details: 08/30/2021
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121, and 1 W10890126 from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/30/2021
"Ran lots of test also ran normal with a load customer had other questions how to use unit explain and show her how to work it and how to load it,opt test ok Everything working as design no issues"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44111
Corina B
Job Details: 08/30/2021
Replaced the control. Started a drain and spin. Unit was not hooked up. Opt test ok
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Novelty, OH 44072
Brian M
Job Details: 08/30/2021
Customer wanted to switch call to dryer Dryer noisy Found wheels damaged Replaced using repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS
Near Eastlake, OH 44095
Joe O
Job Details: 08/30/2021
Installed sump assembly. Ran test cycle. Found unit still leaking underneath. Leaking from heating element. Needs heating element.Element out of stock. Office to reschedule; ordrng 1 W11537778 (Heating element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rocky River, OH 44116
Marie V
Job Details: 08/30/2021
"Replaced all parts, Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
David R
Job Details: 08/30/2021
"Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good. Can see temp dropping already. Give 24hours for unit to cool and return to correct settings."
We serviced a
JENN-AIR RANGE
Model JGCP436HM00
Near Brecksville, OH 44141
Manny
Job Details: 08/30/2021
"Cc front right burner not working, replaced front right burner op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/30/2021
"Replaced the suspension rods. Ran a calibration. Started a load of towels. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WALLOVEN
Model AOES2730WW
Near Seven Hills, OH 44131
Jason N
Job Details: 08/30/2021
"Installed temp probe sensor. Ran bake test to 300 degrees. Good preheat, no faults. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/30/2021
Cc unit is leaking Found concern to be normal defrost No issue found normal operation
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
David R
Job Details: 08/30/2021
Unit test good. Ordering timer just in case and missing legs. Dent on left side panel. ; ordrng 1 WPW10185982 (Timer) and 1 W11025920 (Feet)
We serviced a
KITCHENAID RANGE
Model KEBC171KBL04
Near Brecksville, OH 44141
Manny
Job Details: 08/30/2021
"Cc unit not working after self cleaning, found thrmst open. Ordering thrmst ; ordrng 1 WP9759242 (Thrmst)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Cleveland, OH 44105
Corina B
Job Details: 08/30/2021
"CC that the unit trips the breaker. Checked the outlet, fuse open. Replaced the fuse. Checked the power, correct. Checked the heater, not grounded and good. Checked the fuses, good. Wires are good. Replaced the fuses. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Avon, OH 44011
Marie V
Job Details: 08/30/2021
This unit is a countertop microwave. Cant be fixed needs to be replaced.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Avon Lake, OH 44012
Marie V
Job Details: 08/30/2021
Cc that the unit sometimes takes too long to start. Started unit. Started filling. Let it run for a few min. Ran diag, no error codes. Ran calibrat and explain cust that the unit sometimes will take longer to sense the amount of clothes that inside unit , not always will start right away. Unit Is working as designed at this point. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/30/2021
Replace softener dispenser ran few test opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Painesville, OH 44077
Jeff M
Job Details: 08/30/2021
Installed the new part op tested good. Light; ordrng 1 Q23 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/30/2021
"Replace door,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/30/2021
"Cc unit condensation dripping from ice makerCustomer showed popCustomer stated water is dripping form ice maker area into shelf tray. Found a few drops of water in ff door tray. Checked ice door gasket, ice chute gasket and ran ice make fascia heater test. Seals look good, heater turned on during test. Set mullion heaters to 100% full on. Could not find a source of condensation, possible ambient temperature causing condensation in unit. Advised customer to monitor."
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/30/2021
Cc unit not baking Found igniter arching off pan in drawer Moved pan started bake no issue Ran test broil no issue OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, OH 44120
Jason N
Job Details: 08/30/2021
"Cc unit not sensing or cycling properly.Ran diagnostics, found codes f7e1 for basket speed sensor fault and f7e7 for motor unable to reach target rpm. Ran auto test, during spin, lid unlocked as basket still turning, speed sensor bad. Unit needs shift actuator. Replaced using truck stock. Reran auto test, all functions passed. Ran calibration. Op test good.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Avon Lake, OH 44012
Marie V
Job Details: 08/30/2021
"Cc that the unit is taking too long to dry, sometimes takes 3 times. Ran unit. And took temps , unit is cycling on and off at correct temp. Found vent hose not aligned. Was twisted and it also had Lind inside and saw some feathers . Advice cust to call wizard vent to clear everything out on vent to make sure no bird is inside vent blocking air flow. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ0
Near Warrensville Heights, OH 44128
Corina B
Job Details: 08/30/2021
"CC that the front burners get too hot. Turned the burners on low, medium and high cycling on an off properly. Put a pan of water on the burner. Advised cust the burner cycles on and off. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model MGD7230HW0
Near Parma, OH 44134
Manny
Job Details: 08/30/2021
"Cc unit making a high pitch squeak, found roller with deterioration on metal shaft, replaced roller ran op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/30/2021
"Cc unit dispense slow and filters not lasting longCustomer stated unit dispense is slow and pulsing. The filter replacement light illuminates after only a month. Tested water dispense, confirmed low pressure and pulsing. Checked water pressure into unit from source connection in rear. Good water pressure in. Unit needs filter head. ; ordrng 1 W11346622 (Filter head/reservoir)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Gates Mills, OH 44040
Jason N
Job Details: 08/30/2021
"Could not install upper grille. Grille has small dents on right side, will have to reorder. No stock at Marcone, office to contact customer to schedule next service date.; ordrng 1 W11028271 (Grille upper)"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Avon Lake, OH 44012
Marie V
Job Details: 08/30/2021
"Cc that the unit is leaving water by the end of the cycle. Press drain, it drained some water. Took hose off and inspected nothing in it. Check drain pump was clear. Replace drain pump and tested unit, pass. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/30/2021
"Remove unit to replace latch and hinge ,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSC2324VF0
Near Cleveland, OH 44110
Joe O
Job Details: 08/30/2021
Installed damper. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/30/2021
"Found board ordered is not the correct board. Took board to return. Needs main board.; ordrng 1 W11172798 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Painesville, OH 44077
Joe O
Job Details: 08/30/2021
"Arrived, could not remove ice bin. Glides would not free up. Needs ice bin glides.Installed ice maker. Cycle. Op test okCustomer does not want to repair glides at this time. Left estimate for parts only.; ordrng 1 WPW10170987 (glide(165.42)) and 1 WPW10170835 (glide(139.60))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/30/2021
Called tech line whirlpool I updated Tech Line with what we have done and replace the evaporator fan and the dampener assembly we found that the evaporator fan was weak and not supplying adequate airflow.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Avon Lake, OH 44012
Marie V
Job Details: 08/30/2021
Cust called Lowes to get dispatch number and to try to get doors converted under warranty because of rust spots on doors. Cc that the unit has a lot of consensation on gasket. Confirmed. Found humidity sensor turned off. Tuners back on and explained cust that the mullion has a heater on it to prevent moisture and that if moisture appears they have to turn on. Op test ok will wait on authorization for doors because they have rust. ; ordrng 1 12977880SQ (Freezer door) and 1 13107887SQ (Door) and 1 13107888SQ (Left door)
We serviced a
WHIRLPOOL STACK W/D
Model WFW94HEXW2
Near Shaker Heights, OH 44120
Brian M
Job Details: 08/30/2021
Cc unit leaking Inspected before removing Found no leak Removed dryer and pulled out washer Drain pan needed Customer agreed to have pan replaced Cleaned out drain pump and boot replaced panRan test cycle again No leak found ; used 1 Home Depot purchase (Drain pan) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model YWMH78019HZ0
Near Orwell, OH 44076
Joe O
Job Details: 08/30/2021
"Installed smart pop board. Tested. Found unit still not functioning. Checked error codes. F1e4(acu pcba failure) f4e9(accupop error). Needs main controlControl shows unavailable. Called whirlpool tech line spoke with chris. No known issues with part(W11127099) Spoke with BL, he stated he is going to do a research request with distributor.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Brooklyn, OH 44144
Manny
Job Details: 08/30/2021
"Cc unit starting on its own after power outage, replaced main board op test ok"
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Geneva, OH 44041
Joe O
Job Details: 08/30/2021
Installed belt. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44108
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not spinning, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, tachometer test passed, found gear oil all over under unit, unit is not spinning just humming, unit needs new gearcase, customer does not want repair ; ordrng 1 MVWX655DW1 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Diamond, OH 44412
Brian M
Job Details: 08/27/2021
Customer usage error Advised customer on how to use washer OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Strongsville, OH 44136
David R
Job Details: 08/27/2021
"Unit gaskets are seal, no gaps. Doors are not hitting each other. Opening and closing correctly. Unit is good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Deerfield, OH 44411
Brian M
Job Details: 08/27/2021
Installed actuator OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EB2
Near Ravenna, OH 44266
Brian M
Job Details: 08/27/2021
"Cc unit not working Found red wire burnt at terminal and damaged power cord Used harness to repair wire and replaced power cord OP Test Ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 PT400 (4 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFM0
Near Newburgh Heights, OH 44105
Corina B
Job Details: 08/27/2021
Replaced the ui. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ02
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/27/2021
Cust is opening the units freezer door at the left side not in the middle making the door shift too one side. This is normal with this railing setup
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Royalton, OH 44133
David R
Job Details: 08/27/2021
"Cv unit making a noise. Ran through diagnostics, ran compressor, condenser fan, ran fans, ran damper. None of the normal noises customer said sounded like what she heard. All normal sounds as of today. Cannot duplicate. Also cut off power cord tag just in case noise coming from that. Unit test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Broadview Heights, OH 44147
David R
Job Details: 08/27/2021
"Cc her second unit same model that was installed, top buttons UI sometimes not working or not washing going through cycle. Found wires in the power box not fully connected. Unplugged. Got smaller wire nuts and corrected wires together. Ran diagnostics, no error codes. Ran diagnostics all the way through, good. Heater came on. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Garfield Heights, OH 44125
Corina B
Job Details: 08/27/2021
Replaced the control and ui. Brought core back for return. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/27/2021
"Replace valve,also delete code ran calibration and auto test pass opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Cleveland, OH 44108
Dan H
Job Details: 08/27/2021
"Customer complaint that oven is not heating, confirmed, no power to igniter, no power from control, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10556710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Roaming Shores, OH 44084
Jeff M
Job Details: 08/27/2021
The wiring harness in the rear is fried needs a harness and power cord; ordrng 1 W11551729 (Harness) and 1 TJ5604 (P cord)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Ravenna, OH 44266
Brian M
Job Details: 08/27/2021
Found connections in top not connected Connected wires OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Parma, OH 44134
Corina B
Job Details: 08/27/2021
"Cust showed pop, sent pic. CC that there was a power outage and the unit did not get cold again. Confirmed. Fz 50* ff 59*. Compressor turned on .82 amps. Let run for 15 minutes, checked the evaporator no frost pattern. Will need a new evap, and control. Office to reschedule ; ordrng 1 WP2188823 (Evaporator) and 1 W10843121 (Drier) and 1 W11190849 (Control) and 1 W10507884 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH989AWB3
Near Berea, OH 44017
Corina B
Job Details: 08/27/2021
"CC that the unit is not draining. Confirmed. Found the start and the cancel button not working. Will need a new ui. ; ordrng 1 W10811157 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/27/2021
Cc units temps not regulating They had service done prior to me arriving from another company Found units temp to be 36 in fridge and 1 in freezer At this time unit is functioning properly Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Orange, OH 44128
Brian M
Job Details: 08/27/2021
Cc mullion heater not connected at bottom Fixed mullion heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Brecksville, OH 44141
David R
Job Details: 08/27/2021
Replaced FZ led and top right led. Good. Op test ok.
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430IM03
Near Brecksville, OH 44141
David R
Job Details: 08/27/2021
Replaced bottom door trim. Customer checked it out. Good. Op test ok.
We serviced a
FRIGIDAIRE FREEZER
Model 25344753110
Near Beachwood, OH 44122
Brian M
Job Details: 08/27/2021
Cc unit not cooling Found no frost pattern on evap Compressor running extremely hot Recommend to replace compressor and evap ; ordrng 1 297414901 (Evap) and 1 5304478809 (compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Strongsville, OH 44149
David R
Job Details: 08/27/2021
Cc FZ icemaker is causing ice build up in bin. Bin is completely full of ice. Found icemaker leaking. Replaced with t/s. Tested. Icemaker called for water and no leaks. Customer to monitor over weekend. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Corina B
Job Details: 08/27/2021
"CC that the dishes are coming out wet. Ran diag No codes. Ran a calibration. Tested the water in the sink, good. Heater turned on. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Westlake, OH 44145
Corina B
Job Details: 08/27/2021
"Cust showed pop, sent pic. CC that there is a banging noise. Ran the diag for the fans, damper, no water to unit. Compressor. No usually noises. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ03
Near North Ridgeville, OH 44039
David R
Job Details: 08/27/2021
Cc unit FZ is working fine but FF is not cooling. About 60* in FF and 5 in FZ. Found evap in freezing is icing over and evap is al well. FF evap fan is running slow. No circulation. Icemaker working. Ordering control and evap cover kit.**will have to take all drawers out and removed right door. ** 2 job count *** requesting double labor ***one part out of stock. Office to reschedule ; ordrng 1 W11450890 (Control) and 1 W11395639 (Evap cover kit)
We serviced a
MAYTAG DISHWASHER
Model MDB6701AWB1
Near Bay Village, OH 44140
Corina B
Job Details: 08/27/2021
"CC that the unit sometimes flashes and does not start. Confirmed. Checked the ribbon cable, silver migration. Will need a new ui. Part is nla. ; ordrng 1 6-919822 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model LGR4634DQ0
Near Lakewood, OH 44107
Corina B
Job Details: 08/27/2021
"CC that the unit is not heating. Confirmed. Found the flame sensor wire broke off. Jumped the sensor, started heating. Will need a flame sensor. ; ordrng 1 WP338906 (Sensor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW
Near Mayfield Heights, OH 44124
Brian M
Job Details: 08/27/2021
Customer does not have proof of purchase and has to reach out to builders canceled call
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Elyria, OH 44035
David R
Job Details: 08/27/2021
"Replaced wash motor. Tested, ran for 10 mins. Good. Washing and no leaks. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/27/2021
"Found two dim lights and ui changing temps by it self also customer said they have an extended warranty advise then to contact store of warranty for authorization do not order parts till authorization is receiving ; ordrng 2 W10695459 (Light)s and 1 W11387386 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, OH 44108
Dan H
Job Details: 08/27/2021
"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve), used 1 SHIPPING (shipping and handling) from stock"