Service History 488 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford Heights, OH 44146

Dan H

Job Details: 03/31/2021

"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) and f0e9(ob pause) error codes, cleared, leveled unit, suspensions good, ran drain and spin, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG114SWQ1

Near Cleveland, OH 44128

Dan H

Job Details: 03/31/2021

"Customer complaint that oven light is flickering and broiler handle is broken, oven light did not flicker, oven light button is working, Wires are all connected tight, unit needs new broiler handle and control ; ordrng 1 WP3405184 (Handle) and 1 WPW10335164 (Cntrl)"

We serviced a

JENN-AIR RANGE

Model JES8850BAS

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/31/2021

"Cc that left front burner not turning on and buttons on ui not functioning properly. Verified and will need ui and left burner switch. Customer will not proceed with fixing the unit.; ordrng 1 WPW10206079 (Control panel) and 1 WPW10185286 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ4

Near Bedford, OH 44146

Dan H

Job Details: 03/31/2021

"Customer complaint that unit is not heating, placed glass in unit, heated for 1 minute, unit heated, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ03

Near Ravenna, OH 44266

Brian M

Job Details: 03/31/2021

Cc of no ice Found icemaker rotating but not calling for water Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB01

Near North Ridgeville, OH 44039

David R

Job Details: 03/31/2021

"Cc unit not cooling correctly. FZ is cold but no airflow going down to FF. Ice forming on evap cover. Unplugged unit to check resistance. Heater and evap fan check good. Plugged in. Followed tech sheet. Control not sending volts to defrost, ordering control and harness with bi metal. Ice needs to be steamed.; ordrng 1 W11200746 (Harness with bi metal) and 1 W11353813 (Control assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD6630HW1

Near Pepper Pike, OH 44124

Jason N

Job Details: 03/31/2021

Cc unit needs front panel replaced due to damage.Replaced front panel using customer supplied pre Id part. Switched door opening side per customer request. Op test good.

We serviced a

ROPER REFRIGERATOR

Model RS22CFXTQ00

Near Painesville, OH 44077

Jeff M

Job Details: 03/31/2021

The filter housing was leaking and remove the filter it stopped leaking the filter housing is discontinued

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Rootstown, OH 44272

Brian M

Job Details: 03/31/2021

Cc of error Could not get UI to respond Customer had a UI sent to her from whirlpool Installed UI Ran auto test and calibration OP Test Ok

We serviced a

AMANA RANGE

Model AGG222VDW0

Near Eastlake, OH 44095

Jeff M

Job Details: 03/31/2021

Installed the new part op tested good.

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Berea, OH 44017

Marie V

Job Details: 03/31/2021

"Cc that the unit will not stay on, and that the door was switch by Best Buy and the glass inside does not stays in place. Ran diag no error codes. Explain cust that if only drying some clothes to use time dry cycle and select the time they want to dry. If theres no enough clothes on dryer sensor wont be in touch and it will shut down thinking that the clothes are dry. Also about the door called cust she said that Best Buy change the door from left to right and did not put 8 screws back in and brackets to hold glass in place, cust will have to call Best Buy to fix this problem. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHV01

Near Strongsville, OH 44149

David R

Job Details: 03/31/2021

"Cc of beeping noise from UI, no water. Customer said unit was dropped out of truck when delivered. Dents on right door. Some broken parts. Right door is warped and not coming into contact with switch. No water circulating through unit. Ordering parts needed and broken parts. Let customer know door will take 4-8 weeks to arrive. Customer is going to call whirlpool. ; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (Dual valve) and 1 W11311416 (Hinge) and 1 W11311686 (Cam) and 1 WPW10394053 (Filter housing) and 1 W11245972 (Door) and 1 2200086 (Thimble top) and 1 W10884773 (Badge)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Mentor, OH 44060

Joe O

Job Details: 03/31/2021

"Cc: popping, banging noise from metal, grate feet popping offRan test bake. Heard some popping from metal expanding and contrasting. Called whirlpool tech line spoke with Chris. He stated to have the customer run unit as hot as it can for roughly an hour to assist in seasoning the metal, otherwise popping is normal. Needs gratesCustomer to installSr: 7730384735; ordrng 1 W10620480 (grate-brnr)"

We serviced a

WHIRLPOOL DRYER

Model GGW9200LL1

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/31/2021

Ignitor was replaced and tested unit working as should. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Parma, OH 44134

Corina B

Job Details: 03/31/2021

Replaced the drain pump. Optest ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chesterland, OH 44026

Joe O

Job Details: 03/31/2021

"Cc: no heat, constantly runs until door is openFound unit is only receiving 120v. Found fuse blown. Advised customer without proper voltage the unit will not heat."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/31/2021

Cc high pitch sound when cycle begins. Verified and found belt drive slipping on pulley causing it to screech when cycle begins. Ordering parts.; ordrng 1 W10721967 (Cam kit) and 1 W11239857 (Belt drive)

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC1

Near North Olmsted, OH 44070

Marie V

Job Details: 03/31/2021

"Cc that the unit will fill and then spin and then stop, and does not finish the cycle, also that she got wet clothes at the end of the cycle. Ran diag no error codes. Started a normal cycle, unit started filling and then spinning . Read owners manual this is normal operation. Advice cust to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Got a load of clothes and got them wet, after that ran a rinse and spin cycle. Unit is working as designed at this moment.Op test ok"

We serviced a

KENMORE RANGE

Model 362.75320101

Near Rocky River, OH 44116

Marie V

Job Details: 03/31/2021

Replaced part. Op test ok

We serviced a

GE REFRIGERATOR

Model GSS23GMKGCES

Near Avon, OH 44011

Marie V

Job Details: 03/31/2021

"Replaced main control and found thermistor on freezer was off in Kohms will need new thermistor. Defrosted all ice on evaporator so unit can work good ultimately I come back. Ordering part ; ordrng 1 WR55X10025 (Thermistor), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Cleveland, OH 44111

Marie V

Job Details: 03/31/2021

"Cc that the unit is leaking from right hand side. Started unit confirmed unit is leaking from float switch took it apart and when put back in water that came down touch the switch and wire and it sparked. After that unit did not want to work. Cancel cycle and check for power at the pump, no power, control is shorted from what happened. Will order parts needed. ; ordrng 1 W11306302 (Control) and 1 WP8531743 (Gasket) and 1 WPW10195039 (Switch)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS00

Near Broadview Heights, OH 44147

David R

Job Details: 03/31/2021

"Old gasket burned from self clean, upper oven. Marks from gasket burned onto door. Took pics. Customer wants to know if that can be replaced, might be considered cosmetic. Customer will have to contact whirlpool to get a concession for part. Tested temp, bake 350*, good. calibrated up by 10* showed customer how to calibrate. Customer wanted calibration back to 0, corrected. Left customer service number and part number with customer. Op test ok** WPW10709147 frame, part number customer needs"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Ravenna, OH 44266

Brian M

Job Details: 03/31/2021

Cc of noise Ran unit with a load of towels Did not hear anything abnormal at this time Advised to watch OP Test Ok

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Chardon, OH 44024

Dan H

Job Details: 03/31/2021

"Customer complaint that unit is not working, started normal dry cycle, unit started and heated, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS5

Near Shaker Heights, OH 44122

Jason N

Job Details: 03/31/2021

"Cc unit not washingRan diagnostics, found codes 6-1 no/low flow water, 6-2 for fill valve electrical problem and 6-6 for cool water. Checked water in to unit, good water pressure. Checked fill valve resistance, good at 1.1k ohms. Checked voltage to fill valve, no good at 14vac. Checked float switch, float switch contacts checked good. Float switch only receiving 42vac. Unit needs control board. ; ordrng 1 W10479761 (Control board)"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS36IS1

Near Strongsville, OH 44149

Corina B

Job Details: 03/31/2021

"CC that the ice maker is not working. Cycled ice maker not cycling properly. Will need a new ice maker. ; ordrng 1 5303918493 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Kent, OH 44240

Brian M

Job Details: 03/31/2021

Cc unit is locked Entered diagnostics mode door unlocked Removed clothes Ran auto test completed with no error

We serviced a

MAYTAG WASHER

Model A712

Near University Heights, OH 44118

Jason N

Job Details: 03/31/2021

"Cc unit not draining. Ran drain and spin cycle, tub spinning but water is not draining. Found drain pump impeller is not moving. Checked inside pump, nothing stuck, impeller is separated from shaft. Unit needs drain pump. Marcone is not coming up with part number for this pump, used V&V to locate part number. Office to schedule customer for next service date. ; ordrng 1 WP6-2022030 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Shaker Heights, OH 44120

Jason N

Job Details: 03/31/2021

Cc unit coding Lo Flo when running warm or hot cycle.Found hot water source valve closed going to unit. Opened valve. Operation test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Aurora, OH 44202

Brian M

Job Details: 03/31/2021

Cc unit not cooling Found no frost pattern on either evap as well as no die Pressure in low side was in a 28 inch vac Added nitrogen to see if I can hear a leak Put in 140 psi and unit seemed to hold sprayed down tubing and evap no leak found Called whirlpool Non repairable

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Mantua, OH 44255

Brian M

Job Details: 03/31/2021

Cc unit not washing well Found customer to be putting in to light of a load for sensor to pick up Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Broadview Heights, OH 44147

David R

Job Details: 03/31/2021

"Customer had POP. Cc leaking from Icemaker. Found when Icemaker installed, plastic line in between Icemaker and water line was pushed all the way back, when Icemaker called for water, just poured into the FZ. Corrected and steamed all ice. Good. Op test ok"

We serviced a

GE REFRIGERATOR

Model PFSS5RKZHSS

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/31/2021

"Found control board not responding the relay continues to click and unit lights turn off and on and compressor not starting will need to replace control board. Ordering part.; ordrng 1 WR55X11098 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Strongsville, OH 44149

Corina B

Job Details: 03/31/2021

"Recovered refrigerant, replaced compressor and evaporator, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok. Used piercing valve from t/s. When installing the shelf the left door got scratched. The freezer handle is broken. Will need a new door, handle and ui. ; ordrng 1 W11254958 (Door) and 1 W11330486 (Ui) and 1 W11360641 (Door handle), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/31/2021

"Cc: ice build up on freezer floor, cracked linerFound drain plugged with foam insulation. Called whirlpool tech line spoke with Steve. Advised of cracked liner. He stated to use the liner repair kit to repair crack, and dig out foam insulation from drain. Cleared drain. Needs liner repair kit.Liner repair kit out of stock, office to reschedule ordrng 1 8201700 (repair kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Aurora, OH 44202

Brian M

Job Details: 03/31/2021

Cc of seal seeming weak Gasket is fine and sealing properly OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Cleveland, OH 44111

David R

Job Details: 03/31/2021

"Replaced parts. Tested on normal dry, saw dial moving down. Put on less dry, dial moved till turned off and went into wrinkle prevent. Wrinkle Prevent last 90 mins. Advised customer to make sure to not mistake that for dryer running constantly. Adjusted feet in front. Winding noise, coming from motor. Nothing stuck. Ordering motor, wheel, belt; ordrng 1 W10841144 (Motor) and 1 WPW10131172 (Belt) and 1 WPW10349492 (Wheel)"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near North Royalton, OH 44133

David R

Job Details: 03/31/2021

"Cc rattling noise coming from back, tried to adjusted feet to get rid of noise. Ran unit, could hear rattling. Sounded like coming from back of unit. Took off panel and repositioned, tightened back panel. Did not see anything loose on inside of unit. Readjusted legs. Tested with/without heat on timed dry. Good, no noise. Let timed dry run for 25 mins, no noise. Op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC7HS03

Near Painesville, OH 44077

Jeff M

Job Details: 03/31/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Westlake, OH 44145

Gabriel P

Job Details: 03/31/2021

Cc that top door feels little rough on top freezer door when rubbing hand up and doing call Whirlpool tech line spoke to Tj we did face time and show him he doesnt believe any different in the sound on both doors gave customer file number to contact whirlpool

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Cleveland, OH 44135

Gabriel P

Job Details: 03/31/2021

Main control board and ui was replaced. Ran calibration and auto test. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KSEG700EBS3

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/31/2021

Replaced convection fan and baffle. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYB02

Near Pepper Pike, OH 44124

Joe O

Job Details: 03/31/2021

Installed control. Unit is cooling. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model LGGF3043KFM

Near Rock Creek, OH 44084

Jeff M

Job Details: 03/31/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Lakewood, OH 44107

Jason N

Job Details: 03/31/2021

"Cc making a clicking noise Customer stated unit was making a clicking or ticking noise for the first few cycles, then it quit. Ran dryer op test, unit has excessive vibration. Pulled unit apart, found front motor mount clip had popped off. Reinstalled motor mount clip. Reran dryer op test, no abnormal noises or vibrations heard. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44108

Jason N

Job Details: 03/31/2021

"Cc unit not filling with water and not sensing Found unit drain hose laying on floor into basement drain. Advised customer drain hose must be elevated. Hooked up drain hose to wash tub next to sink. Customer started wash cycle. Unit filled with water, sensed and advanced to wash. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Chardon, OH 44024

Brian M

Job Details: 03/31/2021

Cc Unot not draining Found drain cutting in and out Replaced pump Installed drain pump

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Pepper Pike, OH 44124

Joe O

Job Details: 03/31/2021

Replaced control. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Elyria, OH 44035

Gabriel P

Job Details: 03/31/2021

"Amp on compressor was 11,7 to high and is turning off will not start ordering parts needed ; ordrng 1 W11092625 (Compressor) and 1 W10843121 (Filter) and 1 W10836706 (Evaporator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Brook Park, OH 44142

David R

Job Details: 03/31/2021

"Cc unit leaked a couple of drops coming from float switch. Had a bowl under to catch water. Gasket checks good. Tightened bracket float switch connects to. Ran dishwasher. Watched. Ran 30 mins, no leaks at all. Adjusted feet up a little. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJBL0

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/31/2021

Installed links. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Corina B

Job Details: 03/31/2021

"Unplugged 25 psi equal plugged in low 10 vacuum high 125 psi freezer 70 ff 55. Used nitrogen found it leaking at a connection in the evap . Fixed connection Recovered refrigerant, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Elyria, OH 44035

Gabriel P

Job Details: 03/30/2021

Heating element was replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVB01

Near Fairview Park, OH 44126

Marie V

Job Details: 03/30/2021

"Cc thats the unit isnt cooling one day and the next day it will cool again and you can hear a clicking noise. Took temp found 66* on fresh food section and 63 on freezer. Evap fan is running no frost pattern and condenser fan is also running but no the compressor, clicking noise is coming from start device. Replaced start from Surplus. Evap started to get frost all over. Op test ok.; used 1 WPW10197428 (Start device) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW02

Near South Euclid, OH 44121

Jason N

Job Details: 03/30/2021

"Cc unit front grille plate cracked, needs replacedInstalled front grille using customer supplied pre Id parts. Leveled unit to reduce door swing out. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Amherst, OH 44001

Gabriel P

Job Details: 03/30/2021

Found unit not draining use shot vac emptying water and took drain pump apart found filter drain pump cover shattered into pieces ordering ; ordrng 1 WPW10215093 (Filter drain pump) and 1 W10919003 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Parma, OH 44129

Marie V

Job Details: 03/30/2021

Took POP.Cc that the unit is missing a leg. Put part in. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW1

Near Berea, OH 44017

Marie V

Job Details: 03/30/2021

"Cc that is the same noise as last time and same part. Ran diag F7E6 motor fault F0E2 over suds. Ran auto test everything worked good but found hub stripped also shaft is stripped too will need gear case as well. Cust does not want gearcase but the hub replaced, advic cust that we cannot warranty the hub because it needs gear case cust said go ahead with repair. Replaced hub from T/S. Op test ok; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB757JW0

Near Parma, OH 44134

Marie V

Job Details: 03/30/2021

"Cc that the unit makes a clunk noise when is washing. Ran diag found error code F0E5 off balance load. Ran auto test no unusual noises. Cust said that is when is washing, started a normal cycle, no unusual noises, added some clothes to the unit. No unusual noises. Advice cust to monitor unit, or take a video of the sound. But the noises that I heard are normal. Working as designed"

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 03/30/2021

"Cc that the unit takes up to 3times to dry. Turned unit on it started heating right away. Check outside vent it was of place , when arranging vent a bunch of lint came out . Unit will need to be cleared out, lots of lint has been going back to unit. Cust called Lowes to get a dispatch because the have a 3 year extended warranty. The waiting time is long so cust will pay SC and call Lowes tomorrow for a dispatch. Cleared out lint from dryer. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Berea, OH 44017

Marie V

Job Details: 03/30/2021

"Cc that something is making a noise. Plugged unit in drain pump started going , canceled. Ran error codes. F0E5 off balance load detected. Ran auto test everything works good. Explain cust not to only use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Check pressure hose is clear. Calibrated unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Cleveland, OH 44115

Corina B

Job Details: 03/30/2021

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Oberlin, OH 44074

David R

Job Details: 03/30/2021

"Replaced gasket, good. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Columbia Station, OH 44028

David R

Job Details: 03/30/2021

"Replaced parts. Tested, ran diagnostics, good. Ran a calibration, good. Ran a regular drain/spin cycle, good, no noise. Op test ok"

We serviced a

MAYTAG COMPACTOR

Model MTUC7000AWS2

Near Strongsville, OH 44149

David R

Job Details: 03/30/2021

"Cc of not compacting and noise. Tested switches, unit is compacting correctly. Took off bottom plate to check chains, gear splines are slipping on motor. Ordering gear drive. Schedule as 2 count; ordrng 1 882699 (Gear drive), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM384ESS2

Near Strongsville, OH 44149

David R

Job Details: 03/30/2021

"Cc unit not working, not cleaning. Has see through glass on front panel. Started normal cycle. Water entered, pump motor just humming, not moving water around, arms not moving. Went into diagnostics F7E1, no heat error code. Nothing about motor. Went through tech sheet tested. Bad motor, getting voltage from control. *** have to pull unit out to change motor ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG515S0ES0

Near North Royalton, OH 44133

David R

Job Details: 03/30/2021

"Replaced part. Had customer test, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Strongsville, OH 44136

David R

Job Details: 03/30/2021

Replaced parts. Tested in diagnostics and Icemaker called for water. Good. Give time for unit to cool back to normal temps and then Icemaker to make ice. Give 24-48 hrs for full bin

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/30/2021

"Cc unit making squealing noisePulled unit apart, found belt idler pulley seized up. Replaced using truck stock part. Ran dryer op test, no abnormal noises heard. Op test good. ; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHB00

Near Strongsville, OH 44136

David R

Job Details: 03/30/2021

"Cc no water getting into Icemaker, he has used a hair dryer to throw out and sometimes will go back to working. Went to tech sheet for Icemaker. Checked wires down at hinge, getting 120 with door switch closed coming from control. Checked resistance for heater, out of spec per tech sheet. Says will need FC door. Gave estimate to customer. Customer calling whirlpool. Customer paid SVC, do not order parts.; ordrng 1 LW11026427 (Door black), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TS0

Near Conneaut, OH 44030

Jeff M

Job Details: 03/30/2021

Unit is not cooling its room temperature inside the freezer. the fans are running theres no frost pattern theres no heat transfer the compressor is on needs an evaporator estimate only; ordrng 1 Ship and 1 5303918274 (Evap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Chesterland, OH 44026

Brian M

Job Details: 03/30/2021

"Customer complaint unit not cooling found ice ball on cap Tube on evaporator unit is not cooling compressor is running hot sealed system leak will need compressor evaporator and filter die dryer; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Chardon, OH 44024

Brian M

Job Details: 03/30/2021

Install be control and left hand side door Op test ok Advised to give it 48 hours to produce ice

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Cleveland, OH 44124

Jason N

Job Details: 03/30/2021

"Cc unit not dispensing ice Unit under 24mo warranty. Customer pulled M/s tag off unit and applied to a sheet of paper. Customer stated she went on vacation, when she came back, the unit would not dispense ice. Found ice in ice bin clumped and melted down through the ice chute. Steamed ice clear to be able to remove ice bin. Emptied ice bin, ran manual harvest test. Harvest test good. Advised customer if not using ice regularly or going out of town for an extended period of time, empty ice bin and turn ice maker off. Customer also stated unit does not have a nameplate badge. Confirmed, advised I can order, not sure if covered under warranty. Customer can install herself. ; ordrng 1 WPW10214168 (Nameplate)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Madison, OH 44057

Jeff M

Job Details: 03/30/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Orwell, OH 44076

Joe O

Job Details: 03/30/2021

"Cc: ice bin full of water, leaking from behind ice makerFound ice maker fill tube not seated correctly. Reseated ice maker fill tube. Cycled ice maker. Found low water pressure to unit. Advised customer of the issues with low water pressure. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Maple Heights, OH 44137

Joe O

Job Details: 03/30/2021

"Cc: not spinning out the clothesFound error codes f9e1(long drain) f0e5(off balance). Ran auto test. Unit is not shifting. Found drain pump running, unit draining. Found bearings extremely loud. Needs gearcase and actuator. Customer does not want to repair at this time ; ordrng 1 W11454741 (Gear case) and 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near Moreland Hills, OH 44022

Joe O

Job Details: 03/30/2021

Replaced led modules. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Beachwood, OH 44122

Joe O

Job Details: 03/30/2021

"Installed water valves, and roller assembly. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD25DIXHS00

Near Cleveland, OH 44128

Joe O

Job Details: 03/30/2021

"Installed bracket, paddles, and fitting. Tested. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Shaker Heights, OH 44122

Joe O

Job Details: 03/30/2021

Replaced drain pump. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Amherst, OH 44001

Gabriel P

Job Details: 03/30/2021

"Found latch broken also customer show me pop receipt unit was purchased 5/6/20 is still under one year warranty use latch from truck stock,opt test ok ; used 1 Wpw10569603 (Latch) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JMW2427DS01

Near Solon, OH 44139

Brian M

Job Details: 03/30/2021

Installed console OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Solon, OH 44139

Brian M

Job Details: 03/30/2021

Installed pump control and drain pump Ran test test OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Cleveland, OH 44115

Jeff M

Job Details: 03/30/2021

I found that the regulator solenoid has zero ohms should be roughly 210 ohms not sending a signal to the control board to ignite the broiler. Theyre fairly certain this machine is under warranty since its a vacant apartment and that this would be a contractor issue. They also think that this machine was already looked at by a previous technician but I have no notes on that.; ordrng 1 W10898290 (Regular) and 1 Ship

We serviced a

MAYTAG WASHER

Model WHWE200XW00

Near Euclid, OH 44132

Jeff M

Job Details: 03/30/2021

The water valves are filling very slowly needs a new set of valves; ordrng 1 WPW10212596 (Water valve) and 1 WPW10212598 (Water valve)

We serviced a

WHIRLPOOL MICROWAVE

Model WMC50522HZ0

Near Independence, OH 44131

Jeff M

Job Details: 03/30/2021

The door was stuck. I use a flat head screwdriver to assist opening the door. Something was just sticking. I was not able to duplicate the issue after I got the door unstuck. The service charge on this PVR was combined and applied to the dishwasher PVR

We serviced a

WHIRLPOOL DRYER

Model WED586DSWD

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

"CC that the unit is not working, Checked the terminal block, good. Checked the thermal fuse, open. Replaced the fuse from t/s. Checked outside vent. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Pepper Pike, OH 44124

Jeff M

Job Details: 03/30/2021

Installed the new part op tested good. I pulled the icemaker out theres a big clump of ice in the icemaker. Remove the ice inspected the icemaker and appears to be fine

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Maple Heights, OH 44137

Jason N

Job Details: 03/30/2021

"Cc unit went off balance. Customer stated unit went off balance doing towels. Code came up on display, f8e4. Advised customer code f8e4 will appear when opening the lid while in cycle, means lid must be closed during soaking. Ran diagnostics, found code f1e2 for motor module over voltage. Ran auto test, all functions passed. Ran calibration. Ran drain and spin with 5 large wet towels( these were already in the unit). No abnormal vibration or offbalance issues. Finished cycle, no issues. Advised customer to ensure load is properly balanced at start of spin and drain cycle, may have to pause unit to redistribute load. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Cleveland, OH 44105

Jason N

Job Details: 03/30/2021

Cc unit lights blinking Customer stated it doesnt do it all the time. Found all lights working at this time. Replaced both ff LED modules and freezer LED module with customer supplied pre Is parts. All lights working. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Garfield Heights, OH 44125

Jason N

Job Details: 03/30/2021

Cc unit ff door not sealingReplaced gasket using customer supplied pre Id part. Heated gasket and stretched to make good seal. Found upper part of door gasket hanging too low to make magnet. Found door hinge washer for ff door on top hinge instead on lower hinge. Flipped washer to lower hinge. Door now sealing correctly on all sides. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KUDI02CRBS2

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/30/2021

Replaced drain hose. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Jason N

Job Details: 03/30/2021

"Installed control board. Ran wash test, unit functions are normal. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44127

Jason N

Job Details: 03/30/2021

"Cc unit not dispensing water. Verified water in to unit, good pressure up to filter head. No water from filter head. Found outlet water line kinked at filter head. Straightened water line. Tested water dispense, good water dispense. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Brecksville, OH 44141

Marie V

Job Details: 03/30/2021

Replaced freezer light. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS

Near Lakewood, OH 44107

Corina B

Job Details: 03/30/2021

Replaced the door. Optest ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Highland Heights, OH 44143

Joe O

Job Details: 03/30/2021

Cc: not making iceFound ice maker lost home position. Replaced ice maker. Ran ice maker diagnostics cycle. Passed. Ran test 96(water fill test) then 97(ice maker fill test). Passed. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Chardon, OH 44024

Jeff M

Job Details: 03/30/2021

The unit is freezing over on the fresh food evaporator. The unit will need a new evaporator cover and control board most of the time what happens is if the seals compromised too much humidity will get to the evaporator cause it to frost over. On the older models there was a software update to change the way the fans reacted turned on turned off and for the time that they turned on to change the way the machine defrosted. sensor was already replaced est only; ordrng 1 W11098695 (Evap seal) and 1 W11172798 (Control) and 1 Ship

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536BS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/30/2021

Cc piece under knob loose Found adhesive that holds Bezel in place is worn out Added super glue to bezel to hold in place OP Test Ok

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