We serviced a
WRF767SDEM01 Whirlpool
Model Refrigerator
Near North Royalton, OH 44133
Paul P.
Job Details: 08/21/2018
Found evaporator in FF section frosted up. Ran through control diagnostic, passes control tests. Defrosted evaporator, found brass thermistor. Replaced with w10902214 thermistor out of truck stock. Ran refrigerator through second control test, pass all tests. Refrigerator is operating properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR)
We serviced a
DFHT1843PS3 Frigidaire
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 08/21/2018
ustomer complaint temps getting warm sometimes and seals torn, confirmed ff section seal torn, frz section will not stay seated to channel in the door causing door not to fully shut allowing warm are to enter, snow and ice built up near fan on frz floor melting and freezing, temps were 46 ff and 26 frz, evap fan was running and evap had a good frost pattern, ordering ff and frz section seals, ordrng 1 242193209 (gasket-frzr door 88.56) and 1 242193212 (gasket-refr door 101.71)
We serviced a
FPEW3085KFB Frigidaire
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 08/21/2018
Installed new parts, op test good
We serviced a
WFG320M0BW1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/21/2018
, Door to unit does not hit seal at all at top. Since the door is not sealing properly, the heat that is escaping is discoloring the cupboards beside the unit and damaging paint. Office to order door gasket. Took picture of damaged paint.; ordrng 1 WPW10535778 (gaskt-door)
We serviced a
FFTR1814QS0 FRIGIDAIRE
Model REFRIGERATOR
Near Warrensville Heights, OH 44122
Dan H
Job Details: 08/21/2018
Customer complaint that door gasket keeps falling off, door does not appeared be warped, gasket mounts are good, found cabinet and door gasket sticky, causing door gasket to be pulled out of groove when door is opened, advised customer to clean fridge cabinet and door seal, unit is operating as designed ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Highland Hills, OH 44122
Dan H
Job Details: 08/21/2018
found gear oil all over under unit, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
We serviced a
WGD75HEFW0 whirlpool
Model dryer
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/21/2018
Cc filter net not catching all the lint,check blower wheel it was normal,she is not happy with design I told call consumer assist in her owners manual,there’s not issues with dryer explain to her if dryer sheets were to fall in filter use vacuum,opt test ok ; Job Cmpltd
We serviced a
KRMF706ESS01 whirlpool
Model refrigerator
Near Aurora, OH 44202
Corina B
Job Details: 08/21/2018
Replaced the drain tube. Optest ok, Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/21/2018
Washer turns on for a few seconds and then shorts out. Would not stay in any cycle.; ordrng 1 W11116592 (cntrl-elec)
We serviced a
TBX25RLB GE
Model REFRIGERATOR
Near Cleveland, OH 44128
Dan H
Job Details: 08/21/2018
Customer complaint that unit is not cooling, fresh food section temperature at 61 degrees, freezer section temperature at 36 degrees, evaporator fan is running, condenser fan and compressor are running, found evaporator frozen solid, found defrost heater open, no power coming to defrost heater, unit needs new heater and defrost timer ; ordrng 1 WR51X466 (HEATER) and 1 WR9X502 (timer defrost)
We serviced a
MBF1953DEM00 MAYTAG
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 08/21/2018
, Customer complaint of temperature being higher than it should be. Found evidence of frost in fresh food and freezer components from door being left open. Otherwise, all functions are normal. Advised customer to clean door seals and around cabinet where door seals at to ensure proper function. No water to unit, did not put mitigation mat down.; Job Cmpltd
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Chad P.
Job Details: 08/21/2018
Installed compressor. Charged unit. Op test ok. 24 hrs for normal cooling
We serviced a
JCD2389GTB jennair
Model refrigerator
Near Solon, OH 44139
Corina B
Job Details: 08/21/2018
Replaced the temp control. Steamed evap out and cleared drain hole. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WRF767SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/21/2018
Defrosted fresh food evaporator. Replaced defrost thermistor. All tested ok.; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
PYE2200AYW MAYTAG
Model DRYER
Near Bedford Heights, OH 44146
Dan H
Job Details: 08/21/2018
Installed new rollers, op test good ; Job Cmpltd
We serviced a
WRF535SWHZ00 Whirlpool
Model Refrigerator
Near Aurora, OH 44202
Brian M
Job Details: 08/21/2018
Cc that unit has ice on middle of freezer door Found gasket not sealing in the middle Steamed gasket OP TEST OK
We serviced a
WRF736SDAM11 Whirlpool
Model Refrigerator
Near Streetsboro, OH 44241
Brian M
Job Details: 08/21/2018
Cc no water or iceNo filter installed, reinstalled filterOP TEST OK
We serviced a
GTWN4250D1WS GE
Model Washer
Near Cleveland, OH 44109
Corey L.
Job Details: 08/21/2018
Customer complaint of noise when speeding, ran spin cycle, ran light wash cycle, unit fill agitated and spun, no unusual sounds heard, unable to duplicate the problem, unit is operating as designed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near Windsor, OH 44099
Arthur V
Job Details: 08/21/2018
, Found pads missing. Replaced pads from truck stock. Also had water valve as a extra part. Installed water valve broken at screw unit op test good. Left mat ; used 2 8268961 ([Alt for WP8268961), and 1 W10872255 (WATER VALVE) from stock, Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Dorset, OH 44032
Arthur V
Job Details: 08/21/2018
Found cold water just trickling in. Needs water valve. Reschedule at customer request ; ordrng 1 W11210463 (WATER VALVE ), schdld next appmnt for 8/28 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM0
Near Brimfield Township, OH 44240
Robert A.
Job Details: 08/21/2018
Found segments in disp out, needs ui; ordrng 1 W11092503 (UI), schdld next appmnt for 8/24 FRI !,
We serviced a
WDT970SAHV0 whirlpool
Model dishwasher
Near Lorain, OH 44053
Gabriel P
Job Details: 08/21/2018
Cc black stains,on dishes,check dish washer inside found no sign of black stuff,customer didn’t know about running water in the sink and to clean filter explain to her how to clean filter and how to put back on and the cover,explain to why is good to run hot water to sink,leave water mat every thing looks good ,explain her to always use rinse aid; Job Cmpltd
We serviced a
WED8000DW3 whirlpool
Model dryer
Near Lorain, OH 44052
Gabriel P
Job Details: 08/21/2018
cc squeak noise,found rollers ,melted ,clean shaft,oil it with zoom spout,,clean idler pulley also opt test ok took pic pop ; used 2 WPW10314173 (SUPPORT ROLLER) from stock, Job Cmpltd
Near Richmond Heights, OH 44143
Corina B
Job Details: 08/21/2018
maytag oven Can not find Mosel/serial number, sent pic. CC that the control does not set the correct temp. Will need a control if we find the m/s
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Kent, OH 44240
Robert A.
Job Details: 08/21/2018
Replaced control, panel and ribbon cable, ran auto test, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Windham, OH 44288
Robert A.
Job Details: 08/21/2018
Replaced control, ran test 51, op test ok; Job Cmpltd,
We serviced a
MDB4949SDZ0 whirlpool
Model dishwasher
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 08/21/2018
CC that the pump and motor and the wheels are bent. The pump and motor are secure and the wheels are good. The tub is good. Unit is not hooked up. ; Job Cmpltd
We serviced a
PVM9179SK1SS GE
Model microwave
Near Parma, OH 44130
Brian B
Job Details: 08/21/2018
CC that sounds do not work. Turned on sounds in programming. Tested unit, all functions normal, op test ok.; Job Cmpltd
We serviced a
RT18AKXKQ03 roper
Model refrigerator
Near Parma, OH 44129
Brian B
Job Details: 08/21/2018
Machine at room temp, compressor not running. 120v to compressor. Stared with tester, running at 135 watts. Will need new starter.
We serviced a
LGR6620PT0 WHIRLPOOL
Model DRYER
Near Walton Hills, OH 44146
Dan H
Job Details: 08/21/2018
Customer complaint that unit is not heating, found burner not lighting all the time, amp draw is correct, unit needs new coils, 279834 (2 coil gas valve set)
We serviced a
KFGD500EWH04 Kitchenaid
Model Range
Near Mantua Township, OH 44255
Brian M
Job Details: 08/21/2018
Replaced igniter and orificeOP TEST OK
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Dan H
Job Details: 08/21/2018
Replaced control. Calibrated unit. Ran test cycle. All filled ok. ; Job Cmpltd
We serviced a
WFE505W0HW0 Whirlpool
Model Range
Near North Royalton, OH 44133
Paul P.
Job Details: 08/21/2018
Checked stove top. Found bubbling, surface flaws in glass top. Office to order stove top (white). Concern is that the surface may crack along the bubbling/beading on the surface. ; ordrng 1 W11175877 (COOKTOP, WHITE)
We serviced a
SD125EG Amana
Model Refrigerator
Near Cleveland, OH 44128
Corey L.
Job Details: 08/21/2018
Customer complaint of leaking behind fridge, water valve on the unit had been disconnected from another company, customer has bullet piercing valve that’s off letting water pass and leak out of the old water valve, advised customer to call a plumber, customer called and set up an appointment with the plumber while tech was there, had customer put the leaking valve and copper line above kitchen floor in a five gallon bucket until plumber gets out, could not find another shut off besides the main
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Chad P.
Job Details: 08/21/2018
Installed doors op test ok. Advised to monitor icing. Any issues contact wpl back for service. ; Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Aurora, OH 44202
Dan H
Job Details: 08/21/2018
ordering basket; ordrng 1 W10811957 (spin basket)
We serviced a
KFIS29PBMS00 KITCHENAID
Model REFRIGERATOR
Near Fairview Park, OH 44126
Chad P.
Job Details: 08/21/2018
Found ff evap froze over and ice built into fan. Needs thermis harness. Unit will require complete defrost on return for parts install. ; ordrng 1 WPW10277799 (HARNESS)
We serviced a
GTW330ASK0WW GE
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 08/21/2018
Customer stated that unit is making a humming sound. Filled with water but will not drain. Emptied of water. Removed drain pump and found sand clogging impeller. Removed sand. All tested ok.
We serviced a
KFIS29BBWH00 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Chad P.
Job Details: 08/21/2018
Installed water tank. Turned water on and purged tank. Op test ok. ; Job Cmpltd
We serviced a
WRB322DMBW00 Whirlpool
Model Refrigerator
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/21/2018
Customer complaint ice not being made, frz temp was 12, frz had 2-3 items, found ice maker in the off position, moved arm down to “on” before Tech finished writing receipt ice dropped into bin, water re-entered ice maker, unit is operating as designed
We serviced a
MVWC425BW1 maytag
Model washer
Near Avon, OH 44011
Gabriel P
Job Details: 08/21/2018
Replace part listed,ran diagnostics, error code basket speed fault ,ordering shifter no charge for customer ; ordrng 1 W10913953 (actuator)
We serviced a
MVWB765FW1 maytag
Model washer
Near North Ridgeville, OH 44035
Gabriel P
Job Details: 08/21/2018
Cc water dripping to hose,replace with new and ran diagnostics test,opt test ok ,; used 1 WP89503 (HOSE) from stock, Job Cmpltd
We serviced a
GSF26C4EXS03 whirlpool
Model refrigerator
Near Perry, OH 44081
Corina B
Job Details: 08/21/2018
CC that the im is not working. Found ice cubes stuck by the fill valve. Cleared ice, cycled. Optest ok ; Job Cmpltd
We serviced a
WDF520PADM7 Whirlpool
Model Dishwasher
Near Mentor, OH 44060
Brian M
Job Details: 08/21/2018
Cc that some of the silverware has hard spots Advised customer to hand wash them and try again All other dishes are coming clean normally OP TEST OK ;
We serviced a
KFIS25XVMS6 Kitchenaid
Model Refrigerator
Near Solon, OH 44139
Brian M
Job Details: 08/21/2018
Install board OP TEST OK
We serviced a
FFHB2740PP8A Frigidaire
Model Refrigerator
Near Brooklyn, OH 44144
Paul P.
Job Details: 08/21/2018
Found blade missing on fan, therefore not moving enough air. Office to order fan. Also, 2 mounting screws need replaced.; ordrng 2 240555002 (screw-#8-32 x 3/8)s and 1 5304493604 (fan & gasket kit),
We serviced a
KDPM354GPS0 Kitchenaid
Model Dishwasher
Near Lakewood, OH 44107
Corey L.
Job Details: 08/21/2018
Installed new parts, op test good
We serviced a
MGDC500VW0 MAYTAG
Model DRYER
Near Brook Park, OH 44142
Chad P.
Job Details: 08/21/2018
Installed parts listed and rollers they the bands were coming off. Op test ok. ; used 1 349241T (ROLLER KIT)
We serviced a
MEDB835DW3 MAYTAG
Model DRYER
Near Bentleyville, OH 44022
Dan H
Job Details: 08/21/2018
Customer complaint of loud squeaking noise, found idler pulley seized, installed new idler pulley , op test good ; used 1 279640 (PULLEY-IDLER )
We serviced a
JSC24C8EAM00 JENN-AIR
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/20/2018
Checked new parts. Compressor was not under a vacuum. Office to order compressor again.; ordrng 1 W10309988 (compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Aurora, OH 44202
Robert A.
Job Details: 08/20/2018
Recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, charged 4.5oz r134a, unit cooling, op test ok; used 1 W10895713 (8/8.5 COUPLER), 1 W10895724 (8/5. COUPLER), 1 W10895750 (7/5 COUPLER), 1 W10896689 (5/4 COUPLER), and 1 W10896709 (5/5 COUPLER) from stock, Job Cmpltd,
We serviced a
KFIS25XVMS6 Kitchenaid
Model Refrigerator
Near Solon, OH 44139
Brian M
Job Details: 08/20/2018
Install board OP TEST OK
We serviced a
WRT311FZBM00 Whirlpool
Model Refrigerator
Near Brooklyn, OH 44144
Corey L.
Job Details: 08/20/2018
Customer complaint of water dripping on top shelf of ff section, confirmed, found evap tray frozen and drain hole blocked, found evap drain tube has duck bill style valve that was clogged, cleared debris, corrected valve, cleared ice, op test good; Job Cmpltd
We serviced a
WED75HEFW1 WHIRLPOOL
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/20/2018
Took unit apart again. Replaced blower. No change is noise. Removed blower and checked housing. Installed original blower. Ran unit. Same noise. Found blower housing tapping on units base. Adjusted base and housing. Op test ok. ; Job Cmpltd
We serviced a
KDFE104DSS2 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/20/2018
Control panel was not responsive. Found an issue with outlet under the sink. Pushed on cord and the unit began to work. Let go of cord and unit immediately stopped. Advised customer to have outlet repaired
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Dan H
Job Details: 08/20/2018
Cleared fresh food section evaporator and installed new fresh food section evaporator cover, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/20/2018
, Replaced diffuser. Op test good ; Job Cmpltd
We serviced a
AMANA RANGE
Model AGR6603SFS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/20/2018
Replaced outer door glass. Op test good. ; Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR6603SFS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/20/2018
Replaced right side fresh food door already sent to customer. Op test good ;
We serviced a
WRF757SDEM00 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Corey L.
Job Details: 08/20/2018
Customer complaint fridge too warm, ff section temp 60, frz 14, settings at the coldest settings, thermistors good, frz thermistor passed, ff thermistor passed, called techline, spoke with Toby, says to try syncing the board with the ui again by unplugging unit and replugging in, the ff section evap fan should turn on first since it is priority, if frz section evap fan turns on replace the main board, 7722751887, ff evap fan did not turn on after cycling power, ordering main control; ordrng 1 W10807388 (cntrl-elec
We serviced a
WRF535SMBB00 Whirlpool
Model Refrigerator
Near Parma, OH 44134
Paul P.
Job Details: 08/20/2018
Found warp in freezer door. Did paper quote for customer, decided not to repair at this time. Service only today
We serviced a
FFLE3911QW0 Frigidaire
Model Washer
Near Shalersville Township, OH 44266
Brian M
Job Details: 08/20/2018
Cc vibration from washerFound unit leaning backAdjusted feet out to level unit; Job Cmpltd
We serviced a
WRS331SDHM Whirlpool
Model Refrigerator
Near Bainbridge Township, OH 44023
Brian M
Job Details: 08/20/2018
Cc water leak from water lineFound broken water line Replaced water connector at fridge lineReplaced using truck stock ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd
We serviced a
WDF520PADB0 whirlpool
Model dishwasher
Near Elyria, OH 44035
Gabriel P
Job Details: 08/20/2018
Cc UI button not working properly,customer have to use the end of a fork to make start key work ordering new UI; ordrng 1 W10815819 (console)
We serviced a
MDE9606AYW maytag
Model dryer
Near Rocky River, OH 44116
Brian B
Job Details: 08/20/2018
CC that machine will not start. Found broken timer dial.. Also, shortened metal foil vent. Advised customer that we recommend rigid or semi rigid metal venting. Office to order knob, customer can install. No return visit.; ordrng 1 WP33001621 (DIAL 1518), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Aurora, OH 44202
Robert A.
Job Details: 08/20/2018
Recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, charged 4.5oz r134a, unit cooling, op test ok; used 1 W10895713 (8/8.5 COUPLER), 1 W10895724 (8/5. COUPLER), 1 W10895750 (7/5 COUPLER), 1 W10896689 (5/4 COUPLER), and 1 W10896709 (5/5 COUPLER) from stock, Job Cmpltd,
We serviced a
WRF560SEYW00 whirlpool
Model refrigerator
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/20/2018
Replace ice maker and bail arm,jump start icemaker,opt test ok; Job Cmpltd
We serviced a
GEW9250PW0 whirlpool
Model dryer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/20/2018
Replaced the UI and main control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
GEW9250PW0 whirlpool
Model dryer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/20/2018
Replaced the UI and main control. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
GDT545PSJSS GE
Model DISHWASHER
Near Wellington, OH 44090
Macaulay G.
Job Details: 08/20/2018
Put in diagnostics. Heater relay on control not opening.ordrng 1 WD21X21916 (machine control good)
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 08/20/2018
Found unit stored timed ice making faults. Temps check good at this time. Ice fan working. Condenser clean. All fans and lights working. Reset power to unit. Cycled I.m. To home position. Called for water. All checks good. Advised to allow 24 for basket to fill. ; Job Cmpltd
We serviced a
KENMORE WASHER
Model 110.2102011
Near Willoughby, OH 44094
Jeff M
Job Details: 08/20/2018
The unit was not shifting it needed a new actuator used trucks stock part unit tested good; used 1 WPW10006355 (ACTUATOR) from stockJob Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Eastlake, OH 44095
Jeff M
Job Details: 08/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 08/20/2018
Gear case bearings are shot. The unit needs a tranny ; ordrng 1 W11035747 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
AMANA REFRIGERATOR
Model AFI2538AES4
Near South Euclid, OH 44121
Jeff M
Job Details: 08/20/2018
The ice bucket is frozen in place. Tried everything I recommend for the cust to turn the unit off over night with doors open to thaw the unit out.;, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Mentor, OH 44060
Arthur V
Job Details: 08/20/2018
, Replaced right side fresh food door already sent to customer. Op test good ;
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Ravenna, OH 44266
Robert A.
Job Details: 08/20/2018
Ran diagnostics, 81 long fill, hose and screens clear, water to unit low flow, 7-5 and 7-7, shifter fault, replaced, ran recal, op test ok; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
MDB7749SBM2 MAYTAG
Model DISHWASHER
Near Parma, OH 44134
Dan H
Job Details: 08/20/2018
Installed new user interface, op test good ; Job Cmpltd
We serviced a
MVWC565FW1 maytag
Model washer
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 08/20/2018
Replace part listed,opt test ok ,ran diagnostics test good; Job Cmpltd
We serviced a
MVWC565FW1 maytag
Model washer
Near Bay Village, OH 44140
Brian B
Job Details: 08/20/2018
CC that machine won’t go through cycle. Ran diag, f8e1, no fill long fill. Ran manual diag and tested hot and cold water, both working. Found drain hose inserted 3 feet down into standpipe. This is creating syphon action at same time machine is trying to fill. Corrected drain hose installation. Ran calibration and auto test. Op test ok.; Job Cmpltd
We serviced a
WFG550S0HZ0 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Chad P.
Job Details: 08/20/2018
Installed cooktop. Op test ok. Advised on cleaning with ceramic cook top cleaner. ; Job Cmpltd
We serviced a
MEDC300BW0 Frigidaire
Model Dryer
Near Cleveland, OH 44104
Corey L.
Job Details: 08/20/2018
ustomer complaint dryer not heating, confirmed, found thermal fuse open, replaced with ts fuse, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
MEDB765FW0 Maytag
Model Dryer
Near Painesville, OH 44077
Brian M
Job Details: 08/20/2018
Installed listed parts Used truck to replace inner latch catch OP TEST OK ; used 1 279570 (LATCH)
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Ravenna, OH 44266
Robert A.
Job Details: 08/20/2018
an diagnostics, 81 long fill, hose and screens clear, water to unit low flow, 7-5 and 7-7, shifter fault, replaced, ran recal, op test ok; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
WRT311FZDT00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Paul P.
Job Details: 08/20/2018
Found just a small amount of frost, food just needed moved from fan. Refrigerator was sitting uneven from wall, now looks correct.
We serviced a
WRS588FIHV00 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Dan H
Job Details: 08/20/2018
Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
We serviced a
WRS588FIHZ00 whirlpool
Model refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/20/2018
Replace door opt test ok,try to adjust right door but bolt strip,customer don’t know why is strip they didn’t touch it ordering hinge door,; ordrng 1 W11292872 (HINGE DOOR )
We serviced a
ES5FHAXSB00 whirlpool
Model refrigerator
Near Cleveland, OH 44128
Corina B
Job Details: 08/20/2018
CC that the unit is not cooling. Found frost on the evap cover, good frost pattern on the evap. The gaskets and the flap on the dispenser are good. The temp is at the coldest settings. Will need a thermostat. Called SM to order part. ; ordrng 1 4388932 (control,defrost adap) and 1 W11088945 (thermostat)
We serviced a
WFG505M0BS3 whirlpool
Model range
Near Maple Heights, OH 44137
Corina B
Job Details: 08/20/2018
Cust showed pop, sent pic. CC that the was a ticking when cooking and the front to burners are to high. Lowered the flames on the front 2 burner. Could not duplicate the clicking. Advised to take video if it happens again. ; Job Cmpltd
We serviced a
KRMF706ESS00 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/20/2018
Removed power to unit. Replaced ice maker and fan. All tested ok.
We serviced a
WRT318FZDW02 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Brian B
Job Details: 08/20/2018
Verified dop. Sent pics. Checked temps. -7 freezer, 28 ff, too cold. Checked thermisters, 23.95k ohms, freezer, 6.8 k ff, called whirl TL, ED, 7722748838. Per whirl, freezer thermister should be 25k to 27k at -5 deg. Freezer sensor is out of range . FF sensor should be 10 k at 26 deg. This seems out also, will need both sensors. Will also replace control to be sure machine is repaired on next visit.Customer called store, they will take machine back.; Job Cmpltd
We serviced a
JTP30SP1SS GE
Model oven
Near Bay Village, OH 44140
Brian B
Job Details: 08/20/2018
Removed old faceplate and installed on new control. Will not need a new faceplate. Job completed.; Job Cmpltd
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Chad P.
Job Details: 08/20/2018
Installed evap and drier. Charged unit. Op test ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Mentor, OH 44060
Arthur V
Job Details: 08/20/2018
Found unit leaking from under tub rind right by detergent dispenser. Needs replaced No shipping charges cust paid shipping already ; ordrng 1 WPW10362224 (ring-tub), schdld next appmnt for 8/24 FRI !
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXWH8
Near South Euclid, OH 44121
Jeff M
Job Details: 08/20/2018
Installed new part unit op tested good ; Cllctd $129.60 Check # 12203, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model ART6121CC
Near East Cleveland, OH 44112
Jeff M
Job Details: 08/20/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIG/TOP-FREEZ
Model M1TXEGMYW
Near Cleveland Heights, OH 44112
Jeff M
Job Details: 08/20/2018
The units condenser was clogged which would cause long run times. I cleaned the condenser. I also explain to the customer the occasional popping sound is normal Due to the change of temperature is from cooling to defrost. Unit tested good; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL01
Near Munson Township, OH 44024
Jeff M
Job Details: 08/20/2018
The ice maker was overflowing with ice The bail arm popped up. There was an ice build up propping the freezer door open I remove the ice tighten the door handle. Tested good ;
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 08/20/2018
Replaced motor blower wheel and housing. Op test good. ; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 253.7480240E
Near Painesville Township, OH 44077
Arthur V
Job Details: 08/20/2018
Replaced both styrofoam pieces in console. New parts fit much better. Customer to monitor ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,