Near North Olmsted, OH 44070
David R
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Cc temp not cooling, UI some display is bright others dim or not showing.. FF 45-50*, Fz 25*. Has new coded FF EVAP, ball of ice on FZ Evap on line. Talk to BB. First step whirlpool recommends is to replace filter drier; ordrng 1 W10861423 (cntrl-elec 26
Near Cleveland, OH 44105
Dan H
Job Details: 08/26/2019
WASHER CROSLEY CAW42114GW1 "Customer complaint that unit stopped before spin cycle, ran diagnostics found f7e5(shifter fault) and f8e3(overflow condition ), found unit not agitating or spinning, unit needs new shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUAT
Near Cleveland, OH 44107
Corina B
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced the led light in the freezer. The insulation around the freezer light ripped the connection to the light. Unit is non repairable. Called t/l for cust to call cust service. Brought unused control back.
Near Lakewood, OH 44107
Corina B
Job Details: 08/26/2019
REFRIGERATOR MAYTAG MFF2558VEM4 CC that the ff section is not cooling. Found the fz evap fisted. Replaced the main control from t/s. Steamed evap out. Optest ok. ; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC 15677) from stock
Near Cleveland, OH 44109
Dan H
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL ASI2575FRS00 "Customer complaint that unit is not making ice, cycled ice maker , ice maker did not start, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 WPW10300022 (icemaker 153.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Conneaut, OH 44030
Arthur V
Job Details: 08/26/2019
RANGE JENN-AIR JDS9865BDP "Found unit needs control panel / user interface ; ordrng 1 WP5760M373-60 (panl-cntrl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 08/26/2019
WASHER MAYTAG MVWX655DW1 "Cc unit control panel not workingPlugged in unit, unit powers on, checked codes, found codes f5e1 for latch fault, f5e3 for latch unlock fault. Found lid latch jammed down inside unit, reattached and ran manual lid lock, lock will not stay engaged, unit
Near North Ridgeville, OH 44039
David R
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced damper control, tested, regular sounds. Op test ok"
Near Williamsfield, OH 44093
Brian M
Job Details: 08/26/2019
REFRIGERATOR KITCHENAID KFIL27CXMS5 Installed ice maker and drain tube Steamed out evap drain pan OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 08/26/2019
DISHWASHER WHIRLPOOL WDF550SAFS0 "Cc wash cycle motor noisyConfirmed wash motor very noisy in cycle. Maint. Couldn’t find motor, finally did. Could not install. Pump hose clamps are crimp type clamps, will need cut off or twisted off. I do not have enough hose clamps of that size to repl
Near Solon, OH 44139
Brian M
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Popped UI into place Grabbed part for return
Near Mentor, OH 44060
Jason N
Job Details: 08/26/2019
DISHWASHER KITCHENAID KDTE104ESS3 "Cc unit not washing dishesRan diagnostics. Found codes 7-1 for no heat. Ran diagnostics cycle, wash motor intermittent. Unit needs wash motor. Replaced with truck stock. Ran diagnostics cycle all the way to reset heater circuit. Op test good.; used 1 WPW
Near Seven Hills, OH 44131
David R
Job Details: 08/26/2019
FREEZER WHIRLPOOL WZF34X18DW03 "Cc build up of ice. Found foam pieces from door blocking gasket from sealing on door. Removed pieces, steamed gasket. Op test ok"
Near Parma, OH 44134
David R
Job Details: 08/26/2019
RANGE AMANA ACS3350AW "Cc of door and smell of gas. Door hinges needed but not available anymore 31715201. Smelled around, used the Bubble test on the places where gas comes from, regulator, no signs of gas leaking or anything. Let unit bake to 350* for 20 mins. Did not smell
Near Solon, OH 44139
Brian M
Job Details: 08/26/2019
DISHWASHER WHIRLPOOL WDT730PAHZ Installed door OP TEST OK
Near Madison Township, OH 44057
Jason N
Job Details: 08/26/2019
WASHER MAYTAG MHW5500FW1 "Installed control boards. Tested UI function. Test good, could not run wash cycles as customer had unit disconnected and pulled away from water/drain."
Near Broadview Heights, OH 44147
David R
Job Details: 08/26/2019
MICROWAVE JENN-AIR JMC8130DDS "Cc of door. Glass Door is coming apart from door panel assembly. Checked with BB, parts no longer available. Relayed to customer. Only paid SVC."
Near North Royalton, OH 44133
David R
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Condensation on top of freezer door, followed service pointer. Put some sealant around, steamed gasket. Op test ok"
Near Lorain, OH 44053
Gabriel P
Job Details: 08/26/2019
DRYER WHIRLPOOL CEM2743BQ0 "When arrive land lord said they were screws in the back out one of attendants try to work on it and took the wrong screws off the wall panel with rollers in the back drop down and so I had took take everything apart to put it back together correctly also
Near Lorain, OH 44053
Gabriel P
Job Details: 08/26/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 "Replace valve and hose,opt test okay"
Near Lorain, OH 44052
Gabriel P
Job Details: 08/26/2019
COOKTOP ELE AMANA ACR4303MFW3 "Found that unit not getting proper voltage only getting 203 not 240 advise him to get an electrician also he complains that the old stove use too light up the burner all the way explain him that is the way they designed it for safety feature also found s
Near Westlake, OH 44145
Gabriel P
Job Details: 08/26/2019
DISHWASHER KITCHENAID KUDE70FXSS5 Found no error code ran diagnostics pass it’s filling and washing unplug unit plug back in reboot
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/26/2019
DISHWASHER WHIRLPOOL KDTE104ESS0 "Found error f4e3 motor not running it fills it drain but won’t wash try rebooting computer and still nothing giving estimate for pump replace from truck stock ,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WPW10605057 (PUMP AND MOTOR ASSY
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/26/2019
WINE COOLER WHIRLPOOL WUW35X24DS01 Found compressor shutting to soon every 4 minutes not running long enough to freeze evaporator senior tech bj help diagnose this problem it will need main control and control panel will not repair do not order part opt test ok
Near Shaker Heights, OH 44120
Corey L.
Job Details: 08/26/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Customer had unit pulled from cabinet, found the top rack slide loose and leaking, replaced the top slide, op test good, customer to have unit reinstalled by contractor and will use water mit mat left then, no need for part # W11259786 , refund reflected
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint things are still freezing, temps were 3 frz and 38 ff, unit is operating as designed, customer had drawer too full of bagged veggies not letting proper airflow, customer removed the excess items to a new location, control not needed, t
Near Fairview Park, OH 44126
Corey L.
Job Details: 08/26/2019
DRYER MAYTAG MEDC465HW0 "Customer complaint dryer is not heating, confirmed, power is good to unit, found fixed thermostat open, jumped, element heated, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or soli
Near Rocky River, OH 44116
Corina B
Job Details: 08/26/2019
DISHWASHER KITCHENAID KDTM354DSS5 "CC that the dishes are not drying and there is a heavy residue. Checked the heater, open. Will need a new heater. Office to order parts. ; ordrng 1 W10703867 (heater)"
Near Brooklyn, OH 44144
Corey L.
Job Details: 08/26/2019
DRYER MAYTAG MGDX655DW2 "Customer complaint no physical damage? Lowe’s is unsure what he issue with this unit was, this is a gas unit unable to test at Lowe’s, they said not to worry about looking at it since we don’t have an issue description"
Near Parma, OH 44129
Corey L.
Job Details: 08/26/2019
DRYER WHIRLPOOL WED9500TW3 "Customer complaint dryer time goes down way to fast, vents are clear to outside, advised customer to clean moisture sensor as fabric softer will crate a waxy film over sensors preventing them from properly sensing the load, customer was unaware of the ma
Near Parma, OH 44130
Corey L.
Job Details: 08/26/2019
RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint out side of oven is too hot, customer had oven preheated to 350, set to 450 while temping exterior, cooktop temped at 98 and 120 from vent on door, handle 81, unit is operating as designed"
Near Broadview Heights, OH 44147
Dan H
Job Details: 08/26/2019
DRYER WHIRLPOOL WGD9200SQ0 "Installed new pulley bracket, op test good"
Near Rocky River, OH 44116
Corey L.
Job Details: 08/26/2019
DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint dishwasher not washing, confirmed wash motor not starting, replaced wash motor with part sent, op test no good, control not sending power to wash motor, unit needs new control; ordrng 1 W11225084 (cntrl-elec)"
Near Streetsboro, OH 44241
Joe O
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc: not dispensing water or iceFound inner door dented and not pushing the door switch. Needs doorOffice to reschedule. Door shows out of stock.; ordrng 1 W11104477 (dor-fip)
Near Lakewood, OH 44107
Corina B
Job Details: 08/26/2019
DRYER MAYTAG MGDB765FW0 CC that the unit is not starting. Started the unit up. Advised cust to lightly touch the ui. Optest ok.
Near Streetsboro, OH 44241
Joe O
Job Details: 08/26/2019
DRYER WHIRLPOOL WED4815EW1 Cc: heating element not workingRan test cycle. Unit heated and cycled heat. Op test ok
Near Garfield Heights, OH 44125
Dan H
Job Details: 08/26/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not starting, ran diagnostics found f2e1(stuck key), f5e2(lid lock fault), f7e7(motor unable to reach target rpm), and f0e2(over suds condition) error codes, lid does not lock, installed new lid lock, op test good ; used
Near WARRENSVL HTS, OH 44128
Dan H
Job Details: 08/26/2019
WASHER WHIRLPOOL WTW5700XL0 "Customer complaint that unit stopped washing, ran diagnostics found f7e5(shifter fault) error code, unit needs new shifter, customer does not want repair at this time ; ordrng 1 WPW10006355 (actuator)"
Near Cleveland, OH 44111
Corey L.
Job Details: 08/26/2019
WASHER MAYTAG MVWC565FW1 "Customer complaint lid lock stayed on too long a few times and once said off but locked, ran diagnostics found f0e2 over suds, cleared, advised customer on he detergent usage, manual test passed for lid lock, started drain and spin and paused a few times
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/26/2019
REFRIGERATOR JENN-AIR JB36NXFXRW04 Cc of filter reset light and temps seemed to rise Temps in fridge 36 and freezer -1Ran diagnostics found everything functioning as designed Did not see a reason as to the temp increase other than a possible defrost modeOP TEST OK
Near Geneva Township, OH 44041
Arthur V
Job Details: 08/26/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF Found user interface with segments missing. Found fresh food door gasket with magnet exposed. Needs door seal ; ordrng 1 241786009 (gasket-refr door) and 1 242058232 (user interface)
Near Garfield Heights, OH 44105
Dan H
Job Details: 08/26/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not starting, unit unplugged , plugged unit in, drain pump started, canceled , ran diagnostics found f8e1(long/no fill) error code, drain hose is laying on the floor and connected to very long extension hose, advised cust
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 08/26/2019
REFRIGERATOR GE DFE29JSDHSS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/26/2019
DISHWASHER MAYTAG MDB4949SHB0 Cc gasket is pulled away from unit and small grey piece fell off Found grey piece to be mounting hole cover put back into place Found gasket moved away from channel put gasket into place OP TEST OK
Near Cleveland, OH 44124
Brian M
Job Details: 08/26/2019
DRYER WHIRLPOOL GEW9200LL1 Cc unit will not power on Found power coming to control Called whirlpool they advised it could be both UI and control Because there is no way to test UI Advised and quoted customer for both controls Customer does not want to repair at this time
Near Cleveland, OH 44105
Dan H
Job Details: 08/26/2019
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Customer complaint that unit is not cooling, un t unplugged when tech arrived, plugged unit in, compressor started, evaporator fan is running, no frost pattern forming, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 WPW
Near Westlake, OH 44145
Gabriel P
Job Details: 08/26/2019
DISHWASHER KITCHENAID KUDC10FXSS5 Found error code f6e4 inlet water and float switch and f6e6 cool temperatures unit getting 120 v but when start a cycle it turns off will need control do not order parts will not repair
Near North Royalton, OH 44133
David R
Job Details: 08/26/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced heater, tested. Op test ok"
Near North Olmsted, OH 44070
Corina B
Job Details: 08/26/2019
DRYER MAYTAG MGDC215EW0 Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. Replaced the handle and door. Optest ok.
Near Bainbridge Township, OH 44023
Joe O
Job Details: 08/26/2019
REFRIGERATOR GE ZISS420NRHSS "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 12.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
Near WILOUGHBY HLS, OH 44094
Joe O
Job Details: 08/26/2019
MICROWAVE KITCHENAID KMBS104ESS02 "spoke with BJ Only have 1 switch. Need 2 interlock switches, control boardOffice to reschedule one of the parts show out of stock; ordrng 2 W10211972 (switch)s and 1 W10891908 (cntrl-elec) and 1 W11214928 (SWITCH HOLDER)"
Near Cleveland, OH 44128
Dan H
Job Details: 08/26/2019
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not draining, found unit paused in rinse cycle, canceled cycle , unit drained, ran diagnostics found f7e5(shifter fault) error code, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
Near Avon, OH 44011
David R
Job Details: 08/26/2019
DISHWASHER MAYTAG MDB7759AWS2 Replaced valve. Tested. Op test ok
Near Cleveland, OH 44106
Corey L.
Job Details: 08/26/2019
DRYER AMANA NED4655EW1 "Customer complaint dryer not spinning, confirmed, found tension pulley fell of and belt broken, replaced belt and pulley with ts, lubricated bearings, advised customer average load size for this unit is only 6-7 bath towels, noticed customer has foil sty
Near Novelty, OH 44072
Joe O
Job Details: 08/26/2019
RANGE WHIRLPOOL WEG730H0DS0 Cc: oven not working/error code f8e0Found code f8e0 cooling fan speed too low. Needs blower fan. Installed new blower fan. Ran test bake. Op test ok; used 1 W11107275 (FAN-BLWR10878) from stock
Near Kingsville, OH 44048
Arthur V
Job Details: 08/23/2019
REFRIGERATOR GE GTK21GBEABS Found evap fan motor loud. Needs motor and blade ; ordrng 1 WR02X12499 (refrigerator fan) and 1 WR60X26085 (refrigerator evaport)
Near Pepper Pike, OH 44124
Nicholas F.
Job Details: 08/23/2019
REFRIGERATOR GE PSB48YSHSS Customer has to leave talked to office reschedule for later today.; saved tckt
Near Cleveland, OH 44135
Nicholas F.
Job Details: 08/23/2019
DRYER WHIRLPOOL WED6400SW0 Cc dryer is load.confirmed.squeaking coming from roller.unit needs new rollers.customer is not getting repair at this time.; used 1 WPW10314173XXX (USE KIT PART4392067) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/23/2019
DISHWASHER KITCHENAID KUDC03FVSS2 "Found pump making loud noise and not spinning,ordering ; ordrng 1 WPW10780877 (pump&motor)"
Near Oberlin, OH 44074
David R
Job Details: 08/23/2019
WASHER WHIRLPOOL n/a "Cc of UI, either working or not working or switching to different settings by itself. Unit power button no working, turn knob and unit will switch to different cycles and turn off by itself. Will not let me go into service mode. Correct power from outlet
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW0 "Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10528947 (HUB) from stock"
Near Mentor, OH 44060
Jason N
Job Details: 08/23/2019
DRYER WHIRLPOOL TGDS740JQ1 "Installed idler pulley and drive belt. Dryer cycle test good, no abnormal sounds."
Near North Royalton, OH 44133
David R
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc freezer not working correctly. Customer said he had another company out before us and the same problem was going on when they they were here. Found frost build up on the back of the evap cover, little noise coming from fan, bar shaft from railing is m
Near Lorain, OH 44053
Gabriel P
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW8500DC5 "Ran unit with clothes no claking sound notice customer was over loading washer she fill it up to the top advise her to load it with 8 large towels is a full load show her it doesn’t fill to the top ran diagnostic no errors ran calibration pass and auto t
Near Rocky River, OH 44116
Corey L.
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint dishwasher just stopped working one day, showed pop, but they didn’t deliver until mid March customer is contacting Lowe’s for proof, confirmed no selections working, as connection box was touched to remove and check buzzing and zappin
Near Cleveland, OH 44108
Nicholas F.
Job Details: 08/23/2019
RANGE WHIRLPOOL WFG505M0BW2 Cc bulb stuck in socket confirmed.used potato to remove the broken bulb.put in new light bulb for customer.op test good. Customer order range offline
Near Cleveland, OH 44106
Dan H
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 24 degrees , evaporator fan is running, condenser fan and compressor are running, found fresh food section evaporator frozen soli
Near Lakewood, OH 44107
Nicholas F.
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW7500GW0 Cc high pitch noise durning spin.softener dispenser always has water in it.leaks from bottom.ran diagnostic fill tub full of water by turning on all water valves no leak.rsn auto test cycle unit passed all test.unit is operating as designed
Near Brooklyn, OH 44144
Nicholas F.
Job Details: 08/23/2019
REFRIGERATOR GE GTH20JBBA WW "Cc food is freezing in refrigerator section.9 degrees in fresh food section.-5 degrees in freezer section.good frost pattern on evaporator and evaporator fan is running.temp control set at 3,9 is coldest setting 0 is off,adjusted setting to 1.unit needs
Near Leroy Township, OH 44057
Arthur V
Job Details: 08/23/2019
WASHER WHIRLPOOL GHW9400PL0 "Found unit has a drain pump issue Unit getting a f02 error. Followed techsheet needs a drain pump. Advised customer bearing sounds a little loud he is aware No play in drum—- ; ordrng 1 280187 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from
Near Perry Township, OH 44057
Arthur V
Job Details: 08/23/2019
REFRIGERATOR GE PFCS1PJZASS "Found unit needs a air tower assy. Baffle not opening. ; ordrng 1 WR17X12456 (refrigerator air tow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Bainbridge Township, OH 44023
Dan H
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KSSP48QFS05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hour
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not dispensing water. Confirmed, unit needs new water valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
Near North Royalton, OH 44133
David R
Job Details: 08/23/2019
DISHWASHER KITCHENAID KUDS35FXSS8 "Cc not draining. Found hose was clogged, vacuumed out. Ran a couple time and unit drained. Wheels on bottom rack missing and clips missing. Dispenser broke. Ordering wheels, clips, postioners, dispenser.; ordrng 4 W10195416V (dish rack wheel)s and 2 WP85
Near North Royalton, OH 44133
David R
Job Details: 08/23/2019
REFRIGERATOR GE PFS22SISDSS Cc of leak. Water leaking from line going into fridge or connector to water line in fridge. Filter housing assembly WR17X11981 is discontinued.
Near Lyndhurst, OH 44124
Dan H
Job Details: 08/23/2019
REFRIGERATOR FRIGIDAIRE FRT17G4BW3 "Installed new thermostat , op test good"
Near Geneva Township, OH 44041
Arthur V
Job Details: 08/23/2019
WASHER AMANA NTW4516FW3 Customer complaint unit stopped mid cycle—— ran diagnostics only one error. F2e1. Customer admitted to stopping unit to check water level. Cleared code. Ran a service cycle. No errors. Ran a recalibration cycle. Op test good. Advised customer how to use t
Near Westlake, OH 44145
Gabriel P
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDFE104DSS0 "Found water inside dishwasher,customers said it was not draining found glass inside dishwasher and inside drain pump clear out ran diagnostics,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Concord Township, OH 44077
Jeff M
Job Details: 08/23/2019
WASHER WHIRLPOOL NTW4516FW3 The gear case is leaking oil. Needs replaced ; ordrng 1 NTW4516FW3 (GEAR CASE )
Near Rocky River, OH 44116
Corey L.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KFCS22EVWH5 "Customer complaint fridge gaskets are torn and creating mold, confirmed both right and left ff door gaskets are torn creating conditions for mildew, unit needs 2 white W10830045; saved tckt"
Near Mentor, OH 44060
Jason N
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc unit door falls when opening Or closing Confirmed door “falls” when opened, found bottom receiver plastic trim area of door broken away, receiver and washer gone. Customer lifting door to open. Unit needs new RH door. Customer paid parts and service,
Near Independence, OH 44131
David R
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced tubes and door. Tested. No chattering. Op test ok
Near Wickliffe, OH 44092
Jason N
Job Details: 08/23/2019
RANGE WHIRLPOOL WFG320M0BW2 "Cc unit oven not ignitingCustomer showed pop Ran bake test, igniter working fine, no gas flow. Checked regulator safety switch, lever on switch is missing, stuck in the off position. Unit needs new regulator. ; ordrng 1 W11346659 (REGULATOR)"
Near North Royalton, OH 44133
David R
Job Details: 08/23/2019
WASHER MAYTAG MVWB765FW1 Cc of lid. Just wanted lid put back on. Reattached lid. Checked to makes sure it locked. Op test ok. Took pictures of where the movers dropped the washer.
Near North Ridgeville, OH 44039
David R
Job Details: 08/23/2019
DRYER MAYTAG MED6630HC0 "Cc of noise. Unit is leveled. Took off top, made sure everything was tight and nothing loose. Ran unit with towels inside to test. No noise, usual sounds. Op test ok."
Near North Olmsted, OH 44070
David R
Job Details: 08/23/2019
RANGE WHIRLPOOL WGE745C0FS00 "Replaced parts. Put thermometer in bottom oven, set oven 350* let preheat 30 mins. Tested correct temp. Op test ok"
Near Saybrook Township, OH 44004
Brian M
Job Details: 08/23/2019
RANGE WHIRLPOOL WFE550S0HZ1 Cc cooktop hot light turning off to quickly Turned on burners waited for light to turn on Turned burners off and waited 5-6 minutes for indication to turn off Advised customer that this is a normal time amount for light to kick off
Near Kent, OH 44240
Joe O
Job Details: 08/23/2019
WASHER MAYTAG MVWB755DW0 Cc: error code f3e1Found error code f3e1 pressure system fault. Checked pressure hose. checked tub to ensure pressure trap was not blocked. Could not locate any leaks or kinks. Hose may have pin hole leak. Needs pressure switch hose; ordrng 1 WP353244 (pr
Near Dorset, OH 44032
Brian M
Job Details: 08/23/2019
WASHER FRIGIDAIRE FFLE3911QW0 Cc unit not working at all washer part just sits and clicks Found unit not able to run diagnostics correctly Found main control board not wired correctly Rewired the control Ran a normal load test unit filled and agitated Ran diagnostics OP TEST OK
Near Richmond Heights, OH 44143
Jeff M
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WZF56R16DW04 The temperature inside the freezer was -10 the over template was not on. there’s two service pointers that talk about the machine randomly shutting off on its own. the fix is a new control board the service pointers apply to older versions of this fridge
Near Novelty, OH 44072
Jeff M
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed new part unit op tested good
Near Cleveland, OH 44135
Corey L.
Job Details: 08/23/2019
DRYER WHIRLPOOL WED5000DW2 "Customer complaint dryer made a loud sound so it was shut off and not used a few days then tried again and only a hum, confirmed started cycle, drum is restricted, moved by hand, belt drive is not restricted, removed blower housing and found a piece of s
Near Highland Heights, OH 44143
Jason N
Job Details: 08/23/2019
REFRIGERATOR GE PSI23MGPAWW "Cc unit motor(compressor) making noiseCustomer stated temps are slowly starting to climb. Confirmed compressor stuttering when running. Checked voltage in, good at 123v, checked amp draw, running .6 amps. Electrical checks are good. Unit will needs compr
Near Bainbridge, OH 44023
Joe O
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDFE104DSS5 Cc: don’t think soap is dispensing/stinky dishesStarted normal cycle. Found dispenser is functioning. Unit has good pressure. Found water in unit to be cold at the start of unit. Unit is not connected under sink. Could not duplicate issue. Op test ok
Near Chagrin Falls, OH 44022
Jeff M
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed new part unit op tested good
Near Cleveland, OH 44135
Corey L.
Job Details: 08/23/2019
REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer complaint fridge temp screen says -14 in frz and 20 in ff but both compartments seem to be cooling fine after cleaning screen, confirmed, temps were 38ff and 0frz, found film still over user interface and set to Celsius mode, instructed customer
Near Streetsboro, OH 44241
Joe O
Job Details: 08/23/2019
RANGE KITCHENAID KOCE500ESS01 Installed door glass. Op test ok
Near Parma, OH 44129
Corey L.
Job Details: 08/23/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint washer has not spun at all just clicks lid lock a bunch of times then drains, confirmed, found lid lock error, cleared, lid lock failed, replaced with part sent, op test good"
Near Parma, OH 44134
Corey L.
Job Details: 08/23/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint washer leaked again only when using clean washer cycle, started a clean washer cycle, called tech line spoke with Steve, advising to have customer use clean more often as this is operating as designed to “froth” up to clean washer, als
Near Warrensville Heights, OH 44122
Jason N
Job Details: 08/23/2019
FREEZER MAYTAG MZF34X16DW01 "Cc unit not cooling well, lot of frost buildup insideFound evap cover and evap covered in frost and ice. Ran force defrost, defrost heater turned on. Steamed inside unit and evap clear. Replaced thermistor and harness using pre id supplied parts. Advised