We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Elyria, OH 44035
Marie V
Job Details: 09/01/2022
Cust said that theres a 5 year extended warranty that when she called Maytag they said is all covered. They did not send authorization for repair. Cc that the top rack is falls out. Confirmed. Found right hand side track weld is broken. Ordering top tracks. ; ordrng 1 W11259786 (Right hand side track) and 1 W11259785 (Left track)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 09/01/2022
Cc that unit was barely making ice. Verified and found evaporator frosting over steamed out all ice and frost removed evaporator over and found thermistor in wrong spot replaced it with new one and added a zip tie. Checked heater and it was good. Explained to customer to give it a couple of hours to start cooling properly and making ice. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grafton, OH 44044
David R
Job Details: 09/01/2022
"Replaced control. Ran diagnostics, good. Ram normal cycle, tested options. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Garrettsville, OH 44231
Brian M
Job Details: 09/01/2022
Cc drain pump not working Found wire pulled apart Spliced wire together OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mentor, OH 44060
Joe O
Job Details: 09/01/2022
"Cc: not cooling properlyFound temps in ff section at 56 degrees, freezer at 40 degrees. Found small amount of frost build up on freezer cap tube. No frost build up on ff evap. Needs ff evap, and compressorFound rusty putty knife under deli drawer(took pic of rusty ff liner); ordrng 1 W11492867 (Evaporator) and 1 W10832994 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS420DMASS
Near Waite Hill, OH 44094
Joe O
Job Details: 09/01/2022
"Cc: leaking, fluctuating in tempsAdvised customer fluctuating temps is normal during cooling. Found unit leaking down the back of unit. Underneath. Unit wheels will not adjust to raise unit. Spoke with BJ, he stated to advised customer unit would need pulled out and to contact us if he still wants service. Bj stated not to charge unit because we could not diagnose."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, OH 44128
Manny
Job Details: 09/01/2022
"Cc fz door not closing and unit not cooling, found left slider screw loose fasten screw and door closes properly, can see evap getting a frost pattern, advise customer to allow 24 hours for temps to reach the set temp and to put a water bottle in the freezer and once frozen she can load the unit again. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Lyndhurst, OH 44124
Manny
Job Details: 09/01/2022
"Cc unit smells like burn plastic, found melted plastic on heating element, cleared plastic and ran test cycle, unit still smells like burning plastic, advise customer that unit will still smell like plastic until the residual plastic burned off completely, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/01/2022
"CC that f8e1 comes up. Confirmed f8e1 Found the cold water turned off. Checked the pressure hose, clear. Ran a co test. Started a quick wash. Opt test ok"
We serviced a
GE RANGE
Model J2B918SEL2SS
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/01/2022
CC that the unit cooktop is not working. Confirmed. No gas coming through the cooktop. Found the gamine turned off. Turned the gas back on. Tested the cooktop. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Windham, OH 44288
Brian M
Job Details: 09/01/2022
Cc unit not advancing Found cold water clogged again Cleaned filter Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Elyria, OH 44035
Marie V
Job Details: 09/01/2022
"Replaced control ui and rotor, ran diag. Unit did not spin. Verify ohms on rotor, off range. Unit will need rotor as well, gearcase leaking oil . clutch is stuck and theres few lines on rotor broken, the harness connections has a green color inside will need harness. Ordering all parts listed. ; ordrng 1 W10754448 (Clutch) and 1 W10780060 (Harness) and 1 W10754158 (Stator) and 6 W11027980 (Bolts)s and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10752283 (Impeller)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Painesville, OH 44077
Dan H
Job Details: 09/01/2022
"Customer complaint that freezer section door gasket is not sealing, found door gasket not mounted properly, reinstalled, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Willoughby, OH 44094
Joe O
Job Details: 09/01/2022
"Cc: intermittently not making iceFound temps in ff section at 42 degrees, freezer at 5 degrees. Customer stated unit stopped making ice for 4 days. Stated it happened multiple times. Unit has a full bin upon arrival. Ice maker cycled and filled after arrival. Unable to duplicate issue. Unit functioning as designed at this time. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Columbia Station, OH 44028
David R
Job Details: 09/01/2022
Cc unit not making ice. Found icemaker not cycling on its own. Ordering icemaker.; ordrng 1 W11556926 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/01/2022
"CC that there is oil and water leaking. Confirmed. Found oil leaking from the gear case. Will need a gear case, clutch, rotor, stator, agitator and slider. ; ordrng 1 W11393685 (Gear case) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W11550891 (Agitator)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Diamond, OH 44412
Brian M
Job Details: 09/01/2022
Cc unit not locking Ran diagnostics found error for lid lock Ran lid lock test Could not duplicate issue with lid lock Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 09/01/2022
Installed ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Mentor, OH 44060
Dan H
Job Details: 09/01/2022
"Customer complaint that wheel scratched floor, found wheels damaged, installed new right and left side wheels, op test good"
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 09/01/2022
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 09/01/2022
"Customer complaint that unit is not agitating, ran diagnostics found f7e5(shifter fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
GE WASHER
Model GTW330ASK3WW
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/01/2022
"CC that the u it lid lock is not unlocking. Unit was unplugged when arriving. Started a cycle and a drain and spin. Started a quick wash with towels in. Finished the load. Advised cust to monitor the washer. Happens again will need the lock. ; ordrng 1 WH08X32697 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near South Euclid, OH 44121
Manny
Job Details: 09/01/2022
"Cc unit shaking when in cycle, found unit not leveled ran diagnostics and unit finished with no codes, leveled unit and ran spin test to max RPM and unit has normal vibration during spin, cux happy with the vibration. Unit working as designed, opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Strongsville, OH 44136
Marie V
Job Details: 09/01/2022
"Replaced damper, and adjusted handles. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Broadview Heights, OH 44147
David R
Job Details: 09/01/2022
"Cc unit is not cooling. FF section about 60* and FZ 20*. Found ice building up on back FZ evap cover. Voltage not coming from control. Will need harness, controls, thermistor and heater if needed.**2 job count to steam all ice; ordrng 1 W11546690 (Control) and 1 WPW10558423 (Ice bin) and 1 W11203289 (Control) and 1 W11546681 (Harness) and 1 W11546610 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, OH 44011
Angel
Job Details: 09/01/2022
Replaced valve tested unit. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Rocky River, OH 44116
Angel
Job Details: 09/01/2022
Cc that leds in the ff section on the left hand side are out the ice maker overflows with ice and the door handle came off. Confirmed leds will need to be ordered with service pointer led kit. The ice maker is working fine and the arm its just that where the majority of the ice falls it doesnt have to much contact with arm causing ice maker to keep making ice explained to customer that they would have to move the ice around when full so it can make contact with arm. And for the handle I contacted BJ because this unit has custom made doors and handles to match cabinets and BJ said if there not the ones from manufacturer they will have to get in contact with the contractor who got them installed to fix issue. Office to reschedule parts out of stock. ; ordrng 4 W11632139 (Led kit)s
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cleveland, OH 44105
Marie V
Job Details: 09/01/2022
"Cc that the unit shows washing but no water or noise from motor. Started a normal cycle, no water coming in. Found water was closed. Cust had garbage disposal replaced. Plumber forgot to open water back up.Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Cleveland, OH 44115
Marie V
Job Details: 09/01/2022
Cc that the unit has a lot of condensation inside fresh food section. Confirmed. Found gasket is not sealing on 2 corners and found a gap on the liner as well. Corrected issue by sealing up gap and steaming up gasket. Added petroleum jelly to gasket. Advice cust to allow at least 1 you without opening door so it can dry in the proper shape. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/01/2022
Cc unit not powering on Plugged unit it Ran diagnostics no issues found Ran calibration OP Test Ok Ran quick wash no issues Advised to watch
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 09/01/2022
Replaced heater. Ran diagnostics. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Cleveland Heights, OH 44118
Angel
Job Details: 09/01/2022
Cc that unit was loud when spinning. Confirmed unit is rattling loud when spinning. Verified and found a couple screws missing from back of unit causing the rattling. I had some spare quarter inch screws so I installed them and tested unit. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER5875QAF
Near Shaker Heights, OH 44120
Angel
Job Details: 09/01/2022
Cc that unit was not heating after using the self clean. Tested u it and it would stay at 100* took unit out and ohmed out heating element and it was good so i ohmed out the thermal switch and it was open this is a resettable one so I reseted it and tested the unit and it preheated to 350* just fine. Recommended customer to try not to use the self clean to avoid issues or possibly damaging other components on unit. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG715H0EE0
Near South Euclid, OH 44118
Manny
Job Details: 09/01/2022
"Cc unit still not heating properly, ran bake at 350 and this time I used 2 different probes at the same time, unit reaches 350 on display and probe 1 has cast iron pan attached and temps at 355 and the other probe is taking ambient temperature in the cavity and temp at 358, highest temp was 368 then flame goes off and comes back on when temp gets to around 345, temps seems ok calling techline to report no issues found spoke to Bruce, he agreed that temps are within range, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Solon, OH 44139
Brian M
Job Details: 09/01/2022
Cc of noises Could you duplicate Showed article on whirlpool website that talks about normal noises Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, OH 44119
Joe O
Job Details: 09/01/2022
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, no changes to gauges. Went to recharge. Found 7nit has restriction. Pulled filter drier. Found no pressure from perimeter loop. Isolated perimeter loop. Charged with 140psi nitrogen. Found perimeter loop restricted. Called whirlpool tech line spoke with jr. unit non repairable"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/01/2022
"CC that the lid switch is flashing. Confirmed. F5e3 Lid Lock Will Not Unlock. The lid lock keeps locking and unlocking. Replaced the lid lock from t/s. Ran a calibration. Started a cycle. There is water on the floor, found the drain hose popped off. Filled washer tested the drain hose, good. Vacuumed the water up from the floor. Opt test ok. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44118
Manny
Job Details: 09/01/2022
"Cc unit not dissolve soap, ran diagnostics and found codes F1e2 for software issues f4e3 for motor not running, f7e1 for no heat, unit needs motor, heater and control, customer will not proceed with the repair, advise her to call wpl and see if she gets a concession ; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec) and 1 W10518394 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Garfield Heights, OH 44125
David R
Job Details: 09/01/2022
"Cc unit stopping at wash or Rinse. Found cam pulley assembly missing but that holds it together. One of cam from t/s was missing a piece, marking as 2 needed from t/s. Replaced cam. Tested, good. Op Test Ok ; used 2 W10721967 (PULLEY) from stock"
We serviced a
SAMSUNG DRYER
Model Dv45k6500ev/a3
Near Berea, OH 44017
David R
Job Details: 09/01/2022
"Replaced heater assembly. Ran unit, good. Recommend that customer gets vents clean out. The back Al the way to outside. Otherwise unit is good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44144
Marie V
Job Details: 09/01/2022
"Cc that the unit stops heating and it trips the breaker, timer finishes but does not heat. Verify power at terminal block, L1 to N 120, L2 to N 118V, L1 to L2 240v. Started unit unit is heating up. Verify amp draw is 23.1 while heating up. Breaker was tripped. Touched and is a little warm also unit needs double breaker is a 240V unit. Is hooked up to a 20 amp breaker. Will need electrician."
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Chesterland, OH 44026
Joe O
Job Details: 09/01/2022
Cc: not heating? Found loose connection on element. Re seated connection. Ran test cycle. Op test ok
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Olmsted Township, OH 44138
David R
Job Details: 09/01/2022
"Cc UI display not coming on, customer unplugged and plugged back in, started working for about a week, then stopped again. Tested power, 120v coming into unit. Called GE techline, 120 to main control, 13vdc going to UI. Order and replace UI and harness. ; ordrng 1 WD21X25725 (Ui) and 1 WD21X10545 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Solon, OH 44139
Brian M
Job Details: 09/01/2022
"Cc unit fell Found damage to compressor, inside and outside door damage Hinges broken Needs all new doors and hardware. ; ordrng 1 W10800808 (dor-fip ss) and 1 W10800812 (Door skin) and 1 W10800820 (door-skin) and 1 W10800816 (dor-fip) and 1 W11474472 (Screw) and 1 WPW10485980 (hinge-door) and 1 WP2316804 (spacer) and 1 2302879 (hinge,bottom fzr) and 1 WPW10485980 (hinge-door) and 1 WP2316804 (spacer) and 1 W11474472 (Screw) and 1 WP2316804 (spacer) and 1 W11474472 (Screw) and 1 2302878 (hinge bottom ff) and 2 3400525 (screw)s and 2 3400230 (screw)s and 2 WP2006346 (washer)s and 1 W10482554 (gap-hinge) and 2 WP2006346 (washer)s and 1 WP2302876 (hing-bushg) and 2 WP2004994 (hing-bushg)s and 1 W10527053 (hinge-door) and 1 WP2006780 (hinge-door) and 2 W10482554 (gap-hinge)s and 1 W11103181 (compressor), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Columbia Station, OH 44028
David R
Job Details: 09/01/2022
"Replaced UI, ran test 51/52. Good. All options working, good. Op Test Ok."
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/01/2022
Cc no heat Found heater open Advised to replace with thermostat and temp sensor ; ordrng 1 WE04X25198 (thermostat) and 1 WE4M398 (thermistor) and 1 WE04X26138 (dryer thermostat) and 1 WE11X21156 (heater and housing a) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Kirtland, OH 44094
Joe O
Job Details: 09/01/2022
"Cc: intermittently making iceFound temps in ff section at 49 degrees, freezer at 3 degrees. unit has good water pressure. Ice maker cycled after arrival. Did not fill completely. Manually cycled ice maker completed fill. Needs ice maker and water valve. ; ordrng 1 W11556926 (Ice maker) and 1 W11524655 (Water valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Seven Hills, OH 44131
Manny
Job Details: 09/01/2022
"Cc the door keeps popping open, verify and latch is damaged and wont close, replaced latch and noticed top rack slides out on its own and right side binding and not closing all the way, leveled unit and door is closed all the way and rack doesnt slide out any more. Ran diagnostics cycle no codes and unit finished without any issues or leaks, advise customer to monitor the unit since it didnt leak during diagnostics. Opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEB5208D556
Near Cleveland, OH 44124
Brian M
Job Details: 09/01/2022
Recorded funds
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Brian M
Job Details: 09/01/2022
Installed bracket Found coupler missing teeth Needs coupler ; schdld next appmnt for 9/12 MON !
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details: 09/01/2022
"Replaced the timer. Put the timer on jeans let run for awhile, timers not moving. Op test ng. Checked the moisture sensor, Has continuity. control board was not pushed all the way in.still not advancing. Called BJ checked the timer contacts, good. Checked the power at the board 120 volts. could possibly the control board. Will need a board and sensor. ; ordrng 1 W10853313 (Sensor) and 1 W10640709 (Harness) and 1 WPW10476828 (Control)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Bedford, OH 44146
Angel
Job Details: 09/01/2022
Replaced glass assembly. Control board was not replaced employee could not find the board in the warehouse so I took off the back panel on control and verified to see if i could see anything wrong and found a connector loose. Reseated it and tested unit and turned on fine. Did not need control board. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details: 09/01/2022
"Cc that the freezer has frost and that the fresh food is not cooling. Took temps -2* in freezer and 33* in fresh food section. Took pics of freezer evaporator. Full frost pattern, no over frosted. I see frost on freezer food thats cause when door is open or air leak. No air leaks on freezer or fresh food. Liner is sealed up. Defrosted ice build up on evaporator drain tube and dumped water is clear. Called whirlpool tech line spoke with Charles. Verify all possibilities of air gettin into freezer, found that drain tube is not long enough to get to the T on the drain. That causes a lot of warm air to go into freezer and clogged the drain. Ordering tube. Office will contact once they have eta on the part. ; ordrng 1 W11547140 (Drain tube)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Chesterland, OH 44026
Dan H
Job Details: 09/01/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 31 degrees, both evaporator fans running now, unit needs new compressor, part is out of stock so not scheduling return appointment ; ordrng 1 W11592009 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Chardon, OH 44024
Dan H
Job Details: 09/01/2022
"Customer complaint that lid will not lock, found strike broken off, installed new strike, op test good ; used 1 W11457841 (Strike) from stock"
We serviced a
AMANA FREEZER CHEST
Model C15B
Near Williamsfield, OH 44093
Dan H
Job Details: 09/01/2022
"Customer complaint that unit is not cooling properly, temperature at 29 degrees, compressor is running, compressor amp draw is good, unit needs new thermostat , part is no longer available; ordrng 1 C3628403 (Tstat)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Andover, OH 44003
Dan H
Job Details: 09/01/2022
"Installed new wash plate, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Dan H
Job Details: 09/01/2022
"Installed new control, unit is not installed, unable to test"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Conneaut, OH 44030
Dan H
Job Details: 09/01/2022
"Customer complaint that unit is not agitating, ran diagnostics found f7e6(motor fault) and f7e5(shifter fault) error codes, found cam striped out, unable to remove cam from gearcase they are rusted together, unit needs new gearcase and cam kit, customer does not want repair ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Cleveland, OH 44102
Marie V
Job Details: 09/01/2022
"Cc that the unit is freezing food. Damper has been replaced and thermistor on fresh food section. Took temps fresh food is at 23* temp is set to 40*. Verify damper motor open and closes good. Checked thermistor resistance 7kohms on a cup with ice, unit will need main control. ; ordrng 1 W11088499 (Control) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DISHWASHER
Model 36315165793
Near Euclid, OH 44132
Corina B
Job Details: 09/01/2022
"CC that the unit is not washing. The heat cycle was turned off. Checked the power at the heater, 120 volts turns on. Started a cycle when advancing the timer there is water leaking from the pump and motor. Will need a pump and motor. Cust does not want to repair ; ordrng 1 WD26X10013 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/01/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/01/2022
"Found error code f6e2 lost communication clear error ran calibration and auto test ; ordrng 1 W11135391 (Console) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2450RDQ0
Near Lorain, OH 44052
Gabriel P
Job Details: 09/01/2022
"Console had a stuck key gave estimate customer will not repair ; ordrng 1 154474601 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Oberlin, OH 44074
Gabriel P
Job Details: 09/01/2022
"Motor is defective giving estimate customer will not fix; ordrng 1 W10890624 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Strongsville, OH 44136
Gabriel P
Job Details: 09/01/2022
"Frost was cause by not closing door all the way explain Customer,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44136
Gabriel P
Job Details: 09/01/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Gabriel P
Job Details: 09/01/2022
Confirm the two right burner not sparking so test ignitor there good will need spark module ordering ; ordrng 1 WP6610341 (Spark module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/01/2022
"Replace control,opt test ok if it continues to have issue customer will like to get refund it back"
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Chardon, OH 44024
Joe O
Job Details: 09/01/2022
"Cc: not filling, not washingFound unit is filling, not washing. Found loose connection on control. Reseated connection. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Ashtabula, OH 44004
Dan H
Job Details: 09/01/2022
"Installed new water valve, op test good"
We serviced a
AMANA WASHER
Model NTW4600YQ1
Near Cleveland, OH 44135
Marie V
Job Details: 09/01/2022
Cc that the unit is banging with a small load or any size. Confirmed. Press down on basket it jumps back too many times. Ordering dampers. Ran a auto test everything else works good.; ordrng 1 W10780048 (Dampers)
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/01/2022
"Replace drain pump,opt test ok"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Garfield Heights, OH 44105
Angel
Job Details: 09/01/2022
Cc that unit will not spin after washing some blankets she had in unit. Unit is fine what the customer meant was that it was sticking on the wash and it wouldnt do anything found drain hose on floor placed the drain hose correctly and explained the issue to the customer why it was happening and started a cycle for her so she can see the difference and that it would work fine now. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details: 09/01/2022
"Replaced control board, ui and harness also replaced drain pump since issue happened at the end of the cycle the drain pump could be causing the issue as well. Ran a calibration and auto test. Opt test ok.; used 1 W11399437 (Drain pump) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS67EHSB2
Near Highland Heights, OH 44143
Corina B
Job Details: 09/01/2022
"CC that the u it stopped cooling. Confirmed. 76* both sides. Removed the evap cover no frost pattern. Compressor, fans are running. Will need a new evaporator and compressor. Customer does not want to repair. ; ordrng 1 5303918284 (Evaporator) and 1 5304475098 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.563764
Near Ashtabula, OH 44004
Joe O
Job Details: 08/31/2022
"Cc: not making iceCustomer stated unit stopped making ice for roughly a day. Then started making ice again, unit started over flowing from ice maker. Needs ice makerCustomer does not want to repair at this time ; ordrng 1 WPW10190961 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Painesville, OH 44077
Joe O
Job Details: 08/31/2022
Cc: not fillingRan test cycle. Tested all water temps. Found unit is filling and agitating. Ran spin. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HWJ
Near Painesville, OH 44077
Dan H
Job Details: 08/31/2022
"Customer complaint that unit is tripping gfci, temperature at-2 degrees, evaporator fan and compressor are running, good frost pattern on evaporator, advised customer that the manufacturers recommend not using a gfci outlet, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon, OH 44011
Marie V
Job Details: 08/31/2022
"Replaced control , fan with harness and installed new pan for evaporator. Set temps to recommended. Op test ok.Brought core for return"
We serviced a
WHIRLPOOL DRYER
Model LTE6234DQ0
Near Mentor, OH 44060
Dan H
Job Details: 08/31/2022
"Installed thermal cut off kit and timer, op test good"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Painesville, OH 44077
Dan H
Job Details: 08/31/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lorain, OH 44052
Angel
Job Details: 08/31/2022
Replaced heater tested unit.opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mentor, OH 44060
Jason N
Job Details: 08/31/2022
Installed water valve. Operational test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rocky River, OH 44116
Manny
Job Details: 08/31/2022
"Cc unit making a really loud noise, ran diagnostics and found code F7E1 for basket speed fault, checked shifter and good, ran test cycle and after spin part unit try to slow down and unit started making a real loud noise tilted unit back and found cam spline stripped and lots of plastic powder from cam, replaced cam with TS #W10721967, ran diagnostics and calibration, opt test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland, OH 44119
Manny
Job Details: 08/31/2022
"Cc top rack falling off, verified and adjuster are broken, replaced adjusters with pre id ones, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 08/31/2022
Replace drain pump opt test ok
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX535HPA
Near Garfield Heights, OH 44128
Corina B
Job Details: 08/31/2022
"Cust showed pop, sent pic. CC that the unit gets hot. Unit does have a cabinet door covering unit. Door does have an opening for airflow. Called BJ and said this is normal. Ran diag condenser fan turns on. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Berea, OH 44017
David R
Job Details: 08/31/2022
"Took pic, screw holding in agitator broke in half when trying to get agitator off. Tried WD40, different lubricants, hot water. Screw still stuck in agitator. Tried hitting agitator out and chipped it. Cannot complete repair. Would need tub/basket assembly 10 year warranty. Chipped agitator, no cost. Sending over for review ; ordrng 1 W11550891 (Agitator) and 1 W10752187 (Screw) and 1 W10811960 (Basket) and 1 W10909670 (Nut spanner) and 1 WPW10215093 (Filter) and 1 W11219115 (Outer tub)"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Chardon, OH 44024
David R
Job Details: 08/31/2022
"Cc unit making noise. Ran unit, seems like vibration noise. Replaced idler and belt. Ran unit again. Vibration still there. Looks like vent is vibrating against gas line, corrected and moved gas line tighter to wall to not cause vibration. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Orwell, OH 44076
Brian M
Job Details: 08/31/2022
Cc unit not washing proper Found error for water temp And error for clean washer Service bulletin suggested to run updatesWalked customer through updates Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WGD5620HW
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 08/31/2022
"Unit was not leaking it was the sink next to it,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Joe O
Job Details: 08/31/2022
Cc: leakingFound signs of leaking through gear case. Found bearings excessively loud. Needs gear case; ordrng 1 W11449840 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Wickliffe, OH 44092
Dan H
Job Details: 08/31/2022
"Installed new control and thermistor, op test good, Customer threw core box away, took packed core, placed label, set by front door for pick up with me m"
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details: 08/31/2022
"Customer complaint that unit is not dispensing fabric softener, found water standing in dispenser, found dispenser leaking, unit needs new dispenser assembly ; ordrng 1 W11524106 (Dispenser)"
We serviced a
KITCHENAID REFRIGERATOR
Model krsf505ess00
Near Garfield Heights, OH 44125
Marie V
Job Details: 08/31/2022
"Cc that the fresh food section is not cooling. Confirmed. Took temps 43* in fresh food and -3* in freezer. Found SP followed steps on air gaps, none. Unit will need fan and UI. Also unit is leaking from water valve. Gave estimate. Cust will call back if they want to continue. ; ordrng 1 W11509096 (Ui) and 1 WPW10238100 (Valve) and 1 W11098695 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHB00
Near Mentor, OH 44060
Jason N
Job Details: 08/31/2022
"Installed ice maker, ran test cycled ice maker indexed and filled with water. Could not install door cam, part diameter is too big for door stop and door receiver. Parts lookup confirms the part number is correct for this cam/closer. May need parts research to figure out correct part we need for LH door. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Walton Hills, OH 44146
Marie V
Job Details: 08/31/2022
"Cc that the unit does not always start. Ran diag, no error codes. Asked cust to start unit. Cust press start unit stays in standby mode. Explain cust that this unit you have to press start to Wake up and then start to start cycle. Or you can move knob to wake up unit and then start to start cycle. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Solon, OH 44139
Corina B
Job Details: 08/31/2022
CC that there is a fault code f8e4. Confirmed. Found water in the drain pan. Emptied the drain pan. Tightened the supply line. Started a calibration. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Ridgeville, OH 44039
Angel
Job Details: 08/31/2022
Cc that moisture was building on the bottom part of the seal on left hand side in ff section door. I noticed freezer gasket was a little wrinkled so i steamed out the seal on freezer and ff section side added vaseline and sealed with silicone around cabinet area. Opt test ok.