We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Aurora, OH 44202
Robert A.
Job Details: 08/17/2018
Found ff/frz 70deg, found comp not running, comp making a buzz noise, tapped system, at 65psi, needs comp at 65psi, needs comp and drier; ordrng 1 W11107278 (COMP KIT) and 1 W11109499 (DRIER), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 8/20 MON ! [****], saved tckt [SdLink\314804a.png], saved tckt [SdLink\31480
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Kent, OH 44240
Robert A.
Job Details: 08/17/2018
Unit not cooling, comp making noise, checked system w/uv light, no dye, tapped system, lowside at 35; highside at 55, bad comp, recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 5.5 oz r134a, unit cooling, pressures good, ran test 4, op test ok; used 1 W10276644 (COMP KIT) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GNE25JGK FWW
Near South Euclid, OH 44121
Jeff M
Job Details: 08/17/2018
The units handle is broken. Needs replaced ; ordrng 1 WR12X25618 (HANDLE ), schdld next appmnt for 8/23 THU 8-12,
We serviced a
WHIRLPOOL RANGE
Model KGRA806PSS01
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
reinstalled the user interface it was popped out of place unit tested good I recalibrated the oven it was 40° off;, Job Cmpltd
We serviced a
MVWB865GW0 Maytag
Model Washer
Near Independence, OH 44131
Paul P.
Job Details: 08/17/2018
Tested washer, not filling at hot water inlet to balance water temperature at any setting. Checked connections at control and water inlet valve, found loose connector at water inlet. Made sure all connections fitted properly. Tested washer with small towel wash load, washer is now filling properly. Then ran in drain and spin cycle to test drain, operating properly. Set down mitigation mat.; Job Cmpltd
Near Cleveland, OH 44113
Corey L.
Job Details: 08/17/2018
Maytag Washer Customer complaint start and done buttons do not work and sometimes others, confirmed, buttons not working, did stuck key test, unit needs new control panel; ordrng 1 W10811151 (panel-cntl 151.95)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAE
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
As soon as I plugged in the main LED module module only work for a few seconds and then burned out they took a picture of the control. ; ordrng 1 WPW10515057 (LED) and 1 WPW10515058 (LED MOD), schdld next appmnt for 8/24 FRI 8-12,
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
he unit has a pressure sensor error. The sensor hose is clear the unit needs a new sensor. I unlocked the door so they can access the clothes in the unit ; ordrng 1 WPW10448876 (SENSOR ), schdld next appmnt for 8/21 TUE 8-12,
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW1
Near Painesville, OH 44077
Arthur V
Job Details: 08/17/2018
Replaced mcu. Unit op test good. Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHW00
Near Mentor, OH 44060
Arthur V
Job Details: 08/17/2018
Found top left side of freezer seal not sealing. Removed everything from freezer and checked slides and glides. Looks good. Used heat to reform gasket on left side. Unit sealing correctly now. Advised the customer to give a extra push when closing the freezer door for a few days until the memory of the seal sets in ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Arthur V
Job Details: 08/17/2018
Check out throughout no leaks. After running a bulky items load found small amount of water by tub ring at top of tub. Needs tub ring ; ordrng 1 WPW10550152 (ring-tub), schdld next appmnt for 8/22 WED
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF2
Near Concord Township, OH 44077
Arthur V
Job Details: 08/17/2018
Upon arrival unit Has a full ice bucket Cust states unit quits making ice about every 2 weeks when he resets the breaker and then unit makes ice again Talked to Ron at techline need to replace main bd. Reschedule at cust request ; ordrng 1 242115283 (board-main power), schdld next appmnt for 8/22 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Bedford Heights, OH 44146
Robert A.
Job Details: 08/17/2018
Found ice bin full, tested auger, good, tested ice dispencer, good, checked temps, good, unit working correct, op test ok; , Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW1
Near Bedford Heights, OH 44146
Robert A.
Job Details: 08/17/2018
Ran diagnostics 9-1 long drain, ran drain and spin, cleared pump, ran test cycle, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Solon, OH 44139
Robert A.
Job Details: 08/17/2018
, Found plug still in disposal, removed, op test ok; Job Cmpltd,
We serviced a
NTW4650YQ0 amana
Model washer
Near Lorain, OH 44053
Gabriel P
Job Details: 08/17/2018
Replace suspension,ran diagnostics opt test ok,ran spin cycle opt test ok,leave water mat ; Job Cmpltd
We serviced a
AER6303MFB1 amana
Model range
Near Lorain, OH 44055
Gabriel P
Job Details: 08/17/2018
Cc is to hot top corner ,check corner temp 183 f degrees ,calling tech line to verify if is normal ,Rf 7722732689 spoke joe he said they get that complain all the time,if gasket sealing properly and oven temperature is doing the job is normal to have heat in the side panel keep kids away from stove that’s what joe,explain customer ; Job Cmpltd
We serviced a
KRFF507ESS01 kitchenaid
Model refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 08/17/2018
CC that the water does not come out strong. When dispensing water it starts strong then trickles. Found the shut off as a saddle valve. Will need to replace the saddle valve with an inline valve.Will need a plumber. Optest ok. ; Job Cmpltd
We serviced a
KSDB900ESS2 kitchenaid
Model range
Near Beachwood, OH 44122
Corina B
Job Details: 08/17/2018
CC that the oven does not work. Talked to contractor and he said it has a 110v. I advised him it need a 240v line to run the oven. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
GLFH17F8HWB frigidaire
Model freezer
Near Orange, OH 44022
Corina B
Job Details: 08/17/2018
CC that when opening the door the control and lights flicker. Checked the switch and wires good. Will need a control and switch. Called SM to order parts. Cust can install. ; ordrng 1 297235200 (CONTROL 10665) and 1 297243800 (switch 818), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
JGB650SEF1SS GE
Model range
Near Cleveland, OH 44128
Corina B
Job Details: 08/17/2018
CC that the middle burner does not light all the time and the clean self takes along time. Turned the burner on lights every time. Advised cust self cleans will put off a smell due to the heat. To clean the oven yourself instead of a self clean. Optest ok. ; Job Cmpltd
We serviced a
WRF991BOOM01 WHIRLPOOL
Model REFRIGERATOR
Near Walton Hills, OH 44146
Dan H
Job Details: 08/17/2018
Installed new deli user interface, op test good; Job Cmpltd
We serviced a
FFTR1814QS1 frigidaire
Model refrigerator
Near Cleveland, OH 44128
Corina B
Job Details: 08/17/2018
CC that the light does not work and ff is not cooling. Found the lightbulb is burnt, will need a new one. Removed he evap cover, good frost pattern. The drain hole is clear.. Optest ok; Job Cmpltd
We serviced a
MED5570TQ0 MAYTAG
Model DRYER
Near Avon, OH 44011
Macaulay G.
Job Details: 08/17/2018
Replaced timer. Advancing and heating ok.; Job Cmpltd
We serviced a
KDFE104DWH2 KITCHENAID
Model DISHWASHER
Near Parma, OH 44129
Chad P.
Job Details: 08/17/2018
Reinstalled sprayer, corrected gasket on disp and raised upper rack. Ran calibration. Op test ok. ; Job Cmpltd
We serviced a
FFEF3015LSM frigidaire
Model range
Near Cleveland, OH 44128
Corina B
Job Details: 08/17/2018
CC that the left front and the back right burners are not working. Found the terminal to both burners are burnt. Will need new terminals. Call SM to order parts. ; ordrng 2 316442300 (element)s and 2 5303935058 (TERMINAL BLOCK)s
We serviced a
WFE505W0HZ0 whirlpool
Model range
Near Lorain, OH 44053
Brian B
Job Details: 08/17/2018
Replaced listed parts. Installed cord and tested unit. All functions normal. Op test ok.; Job Cmpltd
We serviced a
WTW8500DC4 whirlpool
Model washer
Near Avon Lake, OH 44012
Brian B
Job Details: 08/17/2018
CC that machine is noisy. Ran diag, no codes.. ran service test cycle and tested agitation , drain pump and spin. all sounds are normal. All functions normal. Leveled machine. Op test ok.; Job Cmpltd
We serviced a
MMV4205FZ3 maytag
Model microwave
Near Bay Village, OH 44140
Brian B
Job Details: 08/17/2018
Replaced vent hood work light. Removed excess silicone caulking that was blocking receptacle. Advised customer that silicone bead is on every unit and it keeps bulb in place during shipping. Tested light. Op test ok.; Job Cmpltd
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Cleveland, OH 44104
Dan H
Job Details: 08/17/2018
Customer complaint that unit is not draining, confirmed, cannot remove agitator bolt to remove basket to clear debris from drain filter , unit needs new agitator, basket, gear case, tub, drain filter and screws; ordrng 1 W10512161 (TUB) and 1 W10752187 (BOLT) and 1 W10811956 (GEARCASE) and 1 W10811957 (BASKET) and 1 W10909670 (NUT) and 1 W11032711 (WASHER) and 1 W11161960 (AGITATOR ) and 2 WP90767 (SCREW)
We serviced a
WFG510S0AS2 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/17/2018
Customer complaint that unit shuts off by itself when baking, ran diagnostics no error codes found, started bake for 350 degrees , burner lit, after an hour burner stopped light, unit needs new dsi board, installed dsi board, op test good ; used 1 WPW10511278 (DSI BOARD)
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Wellington, OH 44090
Macaulay G.
Job Details: 08/17/2018
Dishwasher was not getting water. Found that contacts on wire to valve were not making contact all of the time. Repaired connections. All tested ok.
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Wellington, OH 44090
Macaulay G.
Job Details: 08/17/2018
Replaced used interface. All tested ok.
We serviced a
WFW75HEFW0 Whirlpool
Model Washer
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/17/2018
Cc unit not turning onCheck power at outlet, was okCheck power to control board, was okNo power send out from control boardNeeds control board replaced ; ordrng 1 W11201274 (CONTROL)
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 08/17/2018
Installed I.m. Unit cycled and called for water. Op test ok. ; Job Cmpltd
We serviced a
GX5FHTXVB05 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44105
Brian M
Job Details: 08/17/2018
Cc that water and ice not working Found getting water to inlet valve Found ice maker not completing harvest and water valve not opening when wTer is being called for Needs icemaker and water valve ; ordrng 1 D7824706Q (ice maker) and 1 WP12544124 (valve)
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/17/2018
Found unit stored long fill fault and o.b. Fault. Found leveling leg backed up into base. Corrected leveling leg. Adjusted water supply and checked inlet. Now more water going to unit. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 Maytag
Model Dishwasher
Near Cleveland, OH 44120
Brian M
Job Details: 08/17/2018
c that track is brokenFound right track broken Replaced using back stock OP TEST OK; used 1 W11259785 (TRACK ), and 1 W11259786 (TRACK )
We serviced a
WED7000DW2 Whirlpool
Model Dryer
Near Garfield Heights, OH 44125
Paul P.
Job Details: 08/17/2018
Dryer not starting. Customer states they did not receive any parts. Found loose connections at moisture strip and also thermostat. Made sure all connections tight, checked components for continuity and ohm readings, all testing properly. After powering on, the Dryer would not go in to diagnostics, tested wiring, found door switch arm broken/faulty. Can manually engage door switch, and dryer operates. Reviewed information with Shawn. Found compatible 10569603 in stock, used door switch out of van stock. Tested dryer, now operating properly.; used 1 WPW10569603 (DOOR SWITCH)
We serviced a
MDE4658AYW Maytag
Model Dryer
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 08/17/2018
Installed new bracket, found pulley on motor broke in half, the blower wheel is stripped, unit needs new motor and blower wheel; ordrng 1 56000 (blower wheel) and 1 WP2200376 (motor-drve)
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWS
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 08/17/2018
Installed heater and control, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WRF555SDFZ03 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 08/17/2018
Found cubes sticking together in twos or three from the mold causing them to hit the chopper blades when dispensing. Turned cube size down. Advised to use as normal. ; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/17/2018
Noises an operations check normal. Op test ok. ; Job Cmpltd
We serviced a
MGDB880BW0 maytag
Model dryer
Near Lorain, OH 44055
Gabriel P
Job Details: 08/17/2018
Cc not heating,open gas dryer found burn lent inside dryer,it mite of cause a fire,dryer needs all this burn parts replace,spoke to my senior tech,he let me know to take lots of pictures and let my part distributor the side on ordering the parts ,pls call customer wants figure out on parts
We serviced a
WRV986FDEM01 kitchenaid
Model refrigerator
Near Sheffield, OH 44054
Gabriel P
Job Details: 08/17/2018
Cc fan freezer being loud,found lots of ice on evap,steam out,also ohm out defrost element 31.7,ohm out evap fuse it had continuedy when I check for voltage to element there was no voltage ordering board
We serviced a
WED85HEFW0 Whirlpool
Model Dryer
Near Gates Mills, OH 44040
Brian M
Job Details: 08/17/2018
Cc that room is getting hot and dust being thrown every where Found that dryer vent has popped off the back of unit Reattached vent to dryer OP TEST OK ; Job Cmpltd
We serviced a
KDFE104HPS0 kitchenaid
Model dishwasher
Near South Euclid, OH 44121
Corina B
Job Details: 08/17/2018
Replaced the drain hose. Optest ng. Found the pump and motor is leaking. Called SM to order part. ; ordrng 1 W11085683 (pump&motor)
We serviced a
WRS325SDHV00 whirlpool
Model refrigerator
Near Cleveland, OH 44139
Corina B
Job Details: 08/17/2018
CC that the unit is not cooling. Ff 65 fz 32. Tech sheet does not go with unit. Called tl Tbor file #7722730982 found correct tech sheet defrost does go into a defrost. He said the thermistor could have fallen off or is out of range. Unplugged unit to go back to
We serviced a
MFW2055DRM00 maytag
Model refrigerator
Near Eastlake, OH 44095
Brian B
Job Details: 08/17/2018
Replaced filter head and damper. Tested both, op test ok.; Job Cmpltd
We serviced a
CAE2795FQ0 whirlpool
Model washer
Near Rocky River, OH 44116
Brian B
Job Details: 08/17/2018
CC that machine won’t spin. Ran a drain and spin, machine did not spin. Checked lower components, all good. Checked for friction, none found. Reset power, ran calibration and auto test, machine now spinning. Ran drain and spin. Op test ok.; Job Cmpltd
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Jefferson, OH 44047
Brian M
Job Details: 08/17/2018
Cc of no cool Found frost build all over evap Could not get unit to go into diagnostics 38.2 ohms on HeaterNeeds control board a thermistor ; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10384183
We serviced a
WRT311FZDM01 Whirlpool
Model Refrigerator
Near Euclid, OH 44117
Brian M
Job Details: 08/17/2018
Installed fan blade kit and steamed out freezer OP TEST OK
We serviced a
KBLS36FKB00 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44108
Corey L.
Job Details: 08/17/2018
Installed new evap motor with jumper, cleared ice/frost build up, op test good;
We serviced a
WEG515S0FS0 WHIRLPOOL
Model RANGE
Near Euclid, OH 44123
Dan H
Job Details: 08/17/2018
Installed new cooktop and console, op test good , one knob is also broken, ordering knob, customer will install; ordrng 1 W11122869 (KNOB)
We serviced a
WRS965CIAE00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 08/17/2018
Installed parts, op test good; Job Cmpltd
We serviced a
MVWC555DW0 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 08/17/2018
Customer complaint of grinding noise, confirmed, found hub broken, unit needs new hub; ordrng 1 W10528947 (HUB )
We serviced a
MEDB835DW4 MAYTAG
Model DRYER
Near Mayfield Heights, OH 44143
Dan H
Job Details: 08/17/2018
Customer complaint that door is not closing, confirmed, found door latch had fallen into door, removed, no damage, reinstalled door latch, op test good
We serviced a
WTW8500DW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44120
Dan H
Job Details: 08/17/2018
Customer complaint that unit doesn’t wash, it makes a bunch of noise, and the clothes aren’t clean, ran diagnostics found f7e5(shifter failure), f7e8(stator motor over temperature ), and f0e5(off balance) error codes
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Woodmere, OH 44122
Dan H
Job Details: 08/17/2018
Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 28 degrees, found fresh food section evaporator frozen solid, cleared ice and moved thermistor to correct position, op test good ; Job Cmpltd
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/17/2018
Left refrigerator light was not coming on. Found that the wire to the light fixture was off. Reconnected wire. All tested ok
We serviced a
WGD6400SW0 WHIRLPOOL
Model DRYER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 08/17/2018
Thermal fuse was open. Replaced fuse from truck stock. All tested ok.; used 1 3392519 ([Alt for WP3392519) from stock, Job Cmpltd
We serviced a
MVWB980BW0 MAYTAG
Model WASHER
Near North Royalton, OH 44133
Macaulay G.
Job Details: 08/17/2018
Found error F51. No blockages between tubs. Replaced rps sensor. All tested ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
WRF992FIFH00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Macaulay G.
Job Details: 08/17/2018
Unit was not having beeping issue. Could not get issue to reoccur. All tested ok.
We serviced a
KSRP25QDWH00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Macaulay G.
Job Details: 08/17/2018
All seals checked ok. No obvious air leaks. Found age fractures that are drawing in moisture. Also, ice maker liner is chipping and coming out in the ice. Replaced ice maker from truck stock.; used 1 4317943 (ICEMAKER)
We serviced a
MGDB765FC0 MAYTAG
Model DRYER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/17/2018
Installed belt and idler. Op test no good. Still noise. Isolated motor and ran it. Noise still there. Needs motor and belt replaced.
We serviced a
MVWB765FC2 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/17/2018
Installed parts listed. Advised to use as normal. ; Job Cmpltd
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44134
Chad P.
Job Details: 08/17/2018
Found unit dropping power in spin. Ran power from a different outlet. Unit ran correctly. Advised to have electrician check power supply. If issues continue to contact wpl back for service. ; Job Cmpltd
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 08/17/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
MER7765WW1 MAYTAG
Model COOK TOP
Near Brook Park, OH 44142
Chad P.
Job Details: 08/17/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44135
Chad P.
Job Details: 08/17/2018
Installed control. Ran calibration and service test mode. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Brimfield, OH 44240
Robert A.
Job Details: 08/16/2018
Found f5e3, f5e2 lid lock failure, f2e1 stuck key, f6e2, comm error, reset connections, ng, needs lid lock, ui and controlCust to replace; ordrng 1 W10810403 (LATCH8946) and 1 W10812418 (CONTROL29404) and 1 W10861501 (UI22211), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
KDTE504DSS0 kitchenaid
Model dishwasher
Near Elyria, OH 44035
Gabriel P
Job Details: 08/16/2018
Cc complain there was a leak underneath,took cover off the bottom,the cover insulation was soaking wet found drain hose loose clamp wasn’t in all the way also dishwasher was tilt level legs,ran diagnostics,opt t3st ok leave water mat,; Job Cmpltd
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Kent, OH 44240
Robert A.
Job Details: 08/16/2018
Ran diognostics f2e0 key pad disconnected, checked connections, crack on control, needs key pad, ribbon cable and control; ordrng 1 W10915661 (CONSOL) and 1 W11025616 (RIBBON CABLE) and 1 WPW10453975 (CONTROL), schdld next appmnt for 8/21 TUE !, .+
We serviced a
FFHS2611LBLA frigidaire
Model refrigerator
Near Elyria, OH 44035
Gabriel P
Job Details: 08/16/2018
Cc complain is making ice slow and water dispenser is pouring little bit of water,customer replace new filter ,checked voltage to icemaker 120 bad ice maker found ice freeze up in arm of icemaker maybe it over work the ice maker also found water line inside fridge crack is leaking water underneath for that reason leave water mat ; ordrng 1 218976409 (tube) and 1 241798231 (ICEMAKER )
We serviced a
MVWB850YW0 maytag
Model washer
Near Westlake, OH 44145
Gabriel P
Job Details: 08/16/2018
When I took hoses of I put then back on the same the customer cousin install then switch them for customer and show her how to run washer ; Job Cmpltd
We serviced a
WTW4616FW1 amana
Model washer
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/16/2018
CC that there is a loud thump when it runs. Ran diag F5E3 – LID UNLOCK FAULT, checked the latch, good. Ran a rinse and spin, no noise. Optest ok.; Job Cmpltd
We serviced a
WRS571CIHW00 whirlpool
Model refrigerator
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/16/2018
CC That there is food freezing on the left hand side of the ff. Checked temps 41*-43* at different shelves. Checked the side wall 34*.. Checked gaskets, good. Checked damper, open and closes, good. Replaced the thermistor from t/s. Optest ok
We serviced a
KDTE104ESS2 kitchenaid
Model dishwasher
Near Aurora, OH 44202
Corina B
Job Details: 08/16/2018
CC that the unit does not wash. Ran diag 6-4- Float Switch Open. Reset the float switch. Ran a calibration. Advised cust to run the hot water in the sink before starting the dishwasher and to clean the filter once a month . Optest ok.
We serviced a
KRMF706ESS01 whirlpool
Model refrigerator
Near Aurora, OH 44202
Corina B
Job Details: 08/16/2018
Not the right drain tube. Called SM to order part. ; ordrng 1 W11084807 (extension)
We serviced a
MVWB765FW0 maytag
Model washer
Near Westlake, OH 44145
Brian B
Job Details: 08/16/2018
CC of LF error code. This is a long fill error. Ran diag and tested hot and cold water. After 20 minutes, hot valve broke down. Will need new water valve. Customer paid dep. office to order part
We serviced a
WRB322DMBW00 whirlpool
Model refrigerator
Near Avon, OH 44011
Brian B
Job Details: 08/16/2018
Replaced damper. Tested damper, op test ok.; Job Cmpltd
We serviced a
WRS325SDHZ00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Brian M
Job Details: 08/16/2018
Cc that things are freezing Customer had temps on both setting on high Adjusted temps to normal Advised to give it 48 hours ; Job Cmpltd
We serviced a
KUDS30IXWH7 Kitchenaid
Model Dishwasher
Near Cleveland, OH 44106
Brian M
Job Details: 08/16/2018
Installed harness and water valve OP TEST OK no good Control is getting power but not sending out Needs control board and ui ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10500173 (panel-cntl)
We serviced a
MVWC200XW3 Whirlpool
Model Washer
Near Cleveland, OH 44108
Corey L.
Job Details: 08/16/2018
Customer complaint lid lock just flashing only drain and spin works, found lid lock light flashing, tested lock, lid lock not responding to diagnostics tests, lid lock failed, replaced with ts lid latch, op test good; used 1 W10404050 (LATCH) from stock, Job Cmpltd
We serviced a
WFG505M0BS0 Whirlpool
Model Range
Near Cleveland, OH 44104
Corey L.
Job Details: 08/16/2018
Customer complaint bake not working, confirmed, ignitor glowing but did not lite burner, ignitor failed, replaced ignitor with truck stock ignitor, heated to 350, op test good; used 1 12400035 (IGNITER)
We serviced a
KBFS25EWMS5 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44120
Brian M
Job Details: 08/16/2018
Cc of no cool Ff 67 Fr 66Found no frost pattern on evap Compressor and condenser fan running Could not tap system but amp draw on compressor was less than 1 amp ; ordrng 1 W10507884 (compressor45388) and 1 W10874836 (endcap 1747) and 1 WPW10143759 (dryer1709) and 1 WPW10317014 (evaporator20044),
We serviced a
MDB4709AWB1 Maytag
Model Dishwasher
Near Bedford Heights, OH 44146
Corey L.
Job Details: 08/16/2018
nstalled control, op test good
We serviced a
WTW4880AW0 whirlpool
Model washer
Near Chagrin Falls, OH 44023
Corina B
Job Details: 08/16/2018
CC that the unit does not go into a spin. Ran diag fault codes. F7E5 – SHIFTER FAULT, F7E6 – MOTOR FAULT, F2E3 – ran an auto test, would not spin. Found the shifter is not finding home position. Replaced the actuator from t/s. Ran a calibration. The hot water was not entering the unit, found its from the water line. Will need a plumber. Optest ok
We serviced a
WRSA15SNHZ whirlpool
Model refrigerator
Near Rocky River, OH 44116
Brian B
Job Details: 08/16/2018
We serviced a
WMH32519HV1 Whirlpool
Model Microwave
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/16/2018
Installed mounting nut OP TEST OK
We serviced a
FGHC2331PFCA Frigidaire
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 08/16/2018
Cc of no cool Found unit powered on but not running Reset power to to fridge Unit started to cool Frost pattern shown OP TEST OK
We serviced a
WMH32519HZ3 Whirlpool
Model Microwave
Near Lakewood, OH 44107
Paul P.
Job Details: 08/16/2018
We serviced a
AFI2539ERM00 Amana
Model Refrigerator
Near Maple Heights, OH 44137
Corey L.
Job Details: 08/16/2018
Customer complaint of freezing temps in fridge, confirmed ff temped at 22, and frz -9, settings were at the recommended settings, air baffle working, thermistor is good, unit needs new control, adjusted temps to 44 in ff and 4 in frz to help bring temps up until tech returns; ordrng 1 W11035752 (CNTRL)
We serviced a
WRT311FZDB00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44144
Corey L.
Job Details: 08/16/2018
We serviced a
NTW4516FW2 Amana
Model Washer
Near Cleveland, OH 44102
Corey L.
Job Details: 08/16/2018
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Jefferson, OH 44047
Arthur V
Job Details: 08/16/2018
Ran diagnostics. Getting a f8e1 error. Long fill no fill. Found issue is with customer water supply. Cold water just trickes in. If tub is not filled in a set time control thinks its overflowing and drains the tub. Cust needs a Well person to repair her pressure issue. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/16/2018
Found marks on top are meant to be there. The comkaint was not about the oven door it was about marks to the top. Found top trim discolored and needs replaced ; ordrng 1 W11096161 (TRIM STAINLESS), schdld next appmnt for 8/22 WED !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Jefferson, OH 44047
Arthur V
Job Details: 08/16/2018
Found ice cube entry point with the gasket deformed. straightened out now it is sealing Talked to Joel file number 7722723308. Cust getting a snall amount of condensation at the top of the freezer door gadkt. Raised front legs so there would be a more positive door closing Customer to monitor. ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Kent, OH 44240
Robert A.
Job Details: 08/16/2018
Ran diognostics f2e0 key pad disconnected, checked connections, crack on control, needs key pad, ribbon cable and control; ordrng 1 W10915661 (CONSOL) and 1 W11025616 (RIBBON CABLE) and 1 WPW10453975 (CONTROL), schdld next appmnt for 8/21 TUE !
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETWH00
Near Aurora, OH 44202
Robert A.
Job Details: 08/16/2018
found crack in drain pan, needs drain pan; ordrng 1 WP12579803 (DRAIN PAN7727), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $161.85 CC Ref # 1213883534, schdld next appmnt for 8/22 WED !