Near Avon, OH 44011
David R
Job Details:
07/01/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc top drawer in FZ is stuck and won’t come out halfway, bin cracked. If FF bin isn’t covered, call customer and see about them paying. FZ bin is cracked, customer was trying to get drawer from being stuck. Problem with the rails on upper bracket, stuck
Near Cleveland Heights, OH 44118
Joe O
Job Details:
06/30/2020
REFRIGERATOR KITCHENAID KFIS29BBBL03 Installed led module and drawer face. Deli board not functioning. Found deli board is receiving proper power. Needs deli board.; ordrng 1 WPW10732682 (cover)
Near Westlake, OH 44145
Corina B
Job Details:
06/30/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 CC that the ff section is not cooling. Ff 57* Fz 5*. Found the ff evap blocked with ice. Service pointer ; ordrng 1 W11395558 (Evap cover) and 1 W11114721 (Control)
Near Avon, OH 44011
Corina B
Job Details:
06/30/2020
RANGE WHIRLPOOL PER5505BAT "CC that the burner put a hole threw the burner and pot. Checked the switch open. Will need a new switch, burner and receptacle. ; ordrng 1 12001676 (Receptacle) and 1 WP7403P239-60 (Switch) and 1 WP12001560 (Element), used 1 Shipping from stock"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
06/30/2020
WASHER MAYTAG WTW5520SQ0 "Cc: leaking under unitFound unit leaking from hole in drain hose. Needs drain hose; ordrng 1 WPW10096921 (hose3014), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Falls, OH 44138
David R
Job Details:
06/30/2020
WASHER MAYTAG MVWB765FW0 "Replaced part. Tried diagnostics the first time, did spin but not fully like how it should. led techline. Mark, gave symptoms, unit will agitate but on spin agitator will move slowly and basket will not spin. Heineken said sounds like the scanner nut is
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/30/2020
WALL OVEN WHIRLPOOL WOC75EC0HS01 Cc that the unit does not chimes. Found error code F6E0 Oven user interface - lost communication. Ordering parts. ; ordrng 1 W11428561 (CONSOLE )
Near Avon, OH 44011
Corina B
Job Details:
06/30/2020
DRYER WHIRLPOOL WED85HEFW2 "CC that the unit will not turn on. Found the terminal block damage. The cord is melted. Will need a new terminal block and cord. Cust is going to install parts; ordrng 1 WP3397659 (Terminal block) and 1 PT500L (Cord), used 1 Shipping from stock"
Near Cleveland, OH 44119
Jason N
Job Details:
06/30/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Cc unit tones not workingTried turning tones function back on via touchpad, no change. Unplugged unit for 30 seconds, plugged back in, still no change. Unit needs control board.; ordrng 1 W10892389 (cntrl-elec)"
Near Cleveland, OH 44139
Brian M
Job Details:
06/30/2020
DISHWASHER KITCHENAID KUDI01ILBL6 Customer only got pump in no water valve Need to re order valve Installed pump ; ordrng 1 WP8531669 (valve-inlt)
Near North Olmsted, OH 44070
David R
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced door. Handle is too short. Screws where handle goes are switched up on the newer door. Ordering door handle from top doors, will fit. ; ordrng 1 W10899551 (handle)"
Near Wickliffe, OH 44092
Jeff M
Job Details:
06/30/2020
WASHER WHIRLPOOL WFC7500VW2 I installed the new lock it did not work. It does the same thing you press start after a few seconds everything starts flashing. Needs the a new control ; ordrng 1 WPW10192965 (cntrl-elec)
Near Amherst, OH 44001
Gabriel P
Job Details:
06/30/2020
DISHWASHER WHIRLPOOL KUDE20IXSS8 Replace parts. Op test ok
Near Rocky River, OH 44116
Corina B
Job Details:
06/30/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 CC that the unit is not cooling. Ff 40* Fz 20*. Checked the evap ball of ice at the right hand. Checked the compressor and drier joints no leak. Checked the pressure 10” vacuum. Equalized at 30” on the high and low side. Added Freon. Called t/l Dave, unit
Near Cleveland, OH 44120
Joe O
Job Details:
06/30/2020
RANGE GE JGSP28BEK4BB Cc: customer getting high levels of carbon monoxideRan test bake to 350. Let unit cycle. Could not duplicate issue. Op test ok
Near Westlake, OH 44145
Corina B
Job Details:
06/30/2020
RANGE KITCHENAID KGRS505XSS04 Replaced the valve. Optest ok; used 1 Shipping from stock
Near Avon, OH 44011
Corina B
Job Details:
06/30/2020
DISHWASHER MAYTAG WDT730PAHZ0 "The model number did not match, called the office. Unit is a whirlpool not a Maytag. CC that the unit is not draining. Checked drain pump, clear. Drain pump is running. Optest ok."
Near North Madison, OH 44057
Jeff M
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL GR2FHMXVY01 The rear drain in the freezer was frozen I steamed the drain clean unit tested good
Near Perry Township, OH 44081
Jeff M
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Pcust is using more ice then what the unit can make op tested good
Near Strongsville, OH 44136
Corey L.
Job Details:
06/30/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Customer customer water leaking, found heavily condensation on both vertical and horizontal mullions, heaters operating during test cycle, found frz drawer difficult to open and close needs pushed all the way in order to be shut, ordering both frz drawer
Near Aurora, OH 44202
Brian M
Job Details:
06/30/2020
RANGE WHIRLPOOL RF365BXPW Cc burners are damaged Found all 4 burners breaking down and damaged Needs all 4 burners Customer to install ; ordrng 2 WP660533 (elmnt-surf)s and 1 WP660532 (elmnt-surf)
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Replace valve opt test ok
Near Lakewood, OH 44107
Gabriel P
Job Details:
06/30/2020
WASHER MAYTAG MVWX655DW0 Replace parts . Ran calibration and auto test. Pass. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "Found freezer gasket with water inside. Cleared all out. Checked for any air gaps, there was none. Found that the drain hose is clogged and that’s why the gasket had water. Cleared the hose. Couldn’t pull unit out because is very tight to the top cabinet
Near Aurora, OH 44202
Brian M
Job Details:
06/30/2020
WASHER WHIRLPOOL WFW9400SW04 Cc unit loud when spinning Found tub bearing to be going found play in tub and when spinning you can hear the bearing Needs front and rear tub Est only ; ordrng 1 W10772618 (tub-outer) and 1 W10772607 (tub-outer)
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Took picture of POP. Cc that the ice maker is not working. Found error code E5 Ice maker thermistor is bad. Cycle the ice maker but there’s no water going to it. Found the line frozen. Used steamer. Also advice cust to lower the top racks until the can fi
Near Middleburg Heights, OH 44130
David R
Job Details:
06/30/2020
REFRIGERATOR KITCHENAID KSCS25INBL00 "Cc no ice. Checked Icemaker, no ice inside. Ice Dispenser is working. Water dispenser is working properly. Checked valves, good. Line is clear going up to Icemaker. Voltage is good. Icemaker not cycling on its own. Flipper broke when taking out Icemaker.
Near Bay Village, OH 44140
Gabriel P
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found a screw that holds on slide rails interference rail to shut door on left another technician found same issue with same screwand he try a different screw but wouldn’t close Call tech line Spoke to brian he said try a different screw explain him we tr
Near Strongsville, OH 44136
David R
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Did not need control. Door was not properly adjusted and was not correctly on hinge, causing door to not touch light switch. Customer wanted unit legs adjusted. Found left rubber foot missing. Found hinge bracket holding in wires are bent and cut some wi
Near Cleveland, OH 44109
Corina B
Job Details:
06/30/2020
DRYER AMANA NEC3120FW CC that there is a noise. Turned unit on let run for 10 minutes. Could not duplicate the noise. Optest ok
Near Lakewood, OH 44107
Gabriel P
Job Details:
06/30/2020
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Replace ice maker. Steamed all ice on bottom of unit and drain hose cleared out the drain hose. Op test ok
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details:
06/30/2020
WASHER GE GUD27ESSJ0WW "Customer complaint washer still not working, confirmed unit starts to agitate and spin for only 1-3 seconds before stopping and less are blinking, found speed sensor failed, customer does not want repair at this time, do not order WL49X20360; saved tckt"
Near Westlake, OH 44145
Gabriel P
Job Details:
06/30/2020
RANGE WHIRLPOOL WFE515S0EW0 "Found error code F9E0 Miswired house Miswired range. Found L1 on terminal block it’s blown. Replaced parts from t/s. Preheat oven to 350*, pass. Also cook top check good. Op test ok; used 1 PT400 (4 PRONG RANGE CORD), 1 SENIORDISCOUNT (senior discount),
Near Kingsville, OH 44048
Jeff M
Job Details:
06/30/2020
DISHWASHER WHIRLPOOL MDB8959SFZ4 The right and left upper rails have failed both upper rails need to be replaced customer tried calling Home Depot to look up the info they cannot find the extended warranty I told them once they have the information with their warranty have their warranty
Near Willoughby, OH 44094
Jason N
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Cc unit not making iceCustomer stated she cleaned the freezer out over the weekend, and now it’s making ice. Found freezer door switch sticking, making intermittent contact, freezer light will sometimes not come on. Replaced using misc truck stock(W11396
Near Cleveland, OH 44102
Corey L.
Job Details:
06/30/2020
WASHER AMANA NFW7200TW "Replaced strike, op test good"
Near Columbia Township, OH 44028
David R
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Cc not cooling, worked for 3 days and slowly lost temp. 65* in unit. Put watt meter on. Low wattage 37-45 and low amps .40. Talk to Brian, indication of leak, low refrigerant. First step To put filter dryer on and if other leaks are seen then order as ne
Near Willoughby Hills, OH 44094
Corey L.
Job Details:
06/30/2020
DRYER WHIRLPOOL WED49STBW1 "Customer complaint door pops open every time using and sometimes just shutting the door, confirmed bite on latch is weak, replaced with ts latch, op test good; used 1 279570 (LATCH) from stock"
Near Cleveland, OH 44108
Jason N
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL JFC2089HPF "Cc unit not making enough iceCustomer stated he changed the water filter and ice production seemed to improve. Ice container 3/4 full at this time. Ice maker harvested ice right before I looked at unit. Ran ice maker diagnostics, ice maker indexed and fi
Near North Olmsted, OH 44070
David R
Job Details:
06/30/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Replaced Icemaker. Customer did not buy filter. Let them know that it does need replaced, customer is getting today and installing themselves. Put Icemaker is, diagnostics test 120, went through, working correctly, gave “PA” all steps passed. Went to tes
Near South Euclid, OH 44121
Jason N
Job Details:
06/30/2020
WASHER MAYTAG MVWB865GW0 "Cc unit not filling enough and pipes making noiseCustomer stated it doesn’t seem to fill with enough water. Ran auto test and quick cycle with towels w/deep fill option on. Water level normal, advised customer this option will give them the most water. C
Near Mentor, OH 44060
Jeff M
Job Details:
06/30/2020
FREEZER WHIRLPOOL WZC3115DW01 Installed new part unit tested the same The lower panel of the lid is designed to be separated and replaced the lid is held in with 32 plastic tabs the issue the customer is having what is the gap on the corners.the unit is functioning as designed there i
Near Cleveland, OH 44115
Corina B
Job Details:
06/30/2020
WASHER MAYTAG MVWB765FW2 Replaced the agitator. Ran a calibration. Ran a drain and spin. Optest ok.
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
06/30/2020
WASHER AMANA NTW4516FW Hot and cold lines were reversed
Near Lyndhurst, OH 44124
Jason N
Job Details:
06/30/2020
OTR MICROWAVE WHIRLPOOL WMH78019HZ0 "Cc unit buzzing and not heatingRan heat test, unit buzzing loudly, unit drawing 5.8a. Unit did not heat water. Unit needs magnetron. Customer not repairing at this time, estimate only."
Near Parma, OH 44129
Corey L.
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint ice made but water won’t dispense, confirmed ice in bin but very thin, water in line to dispenser not making it, bullet piercing valve opened, water line to dispenser clear of obstructions, replaced water valve, op test no good, found
Near Berea, OH 44017
Corey L.
Job Details:
06/30/2020
DRYER CROSLEY CED126SXQ1 "Customer complaint dryer didn’t stop when finished, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, using auto cycle will give you extended dry times
Near North Olmsted, OH 44070
David R
Job Details:
06/30/2020
REFRIGERATOR GE GTS16DTHJRWW Cc of noise. Found wire up against fan/blades vibration. Took cover off and corrected and made sure everything else was tight. Good. Op test ok
Near Reminderville, OH 44202
Brian M
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Cc produce drawer will not come off shelf Found design to be different on drawer rails and needed to be removed differently Installed drawer on new shelf OP Test Ok
Near Gates Mills, OH 44040
Jason N
Job Details:
06/30/2020
FREEZER FRIGIDAIRE FKFH21F7HW0 "Cc unit leakingFound small puddle sitting in front of unit coming from underneath. Checked drain hose and drain tray. No leaks. Found stream underneath unit coming from drippy water pipe on wall next to unit, rolling underneath unit due to floor slant. A
Near Painesville, OH 44077
Jeff M
Job Details:
06/30/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 call tech line again he told me to start pulling moving and bending the condenser around to try to get it to stop vibrating for the most part I got to stop vibrating I also added a lot of gasket foam material between like cardboard’s and brackets and cond
Near Edgewood, OH 44004
Jeff M
Job Details:
06/30/2020
WASHER MAYTAG MVW6230HW0 Installed new part unit tested good
Near Parma, OH 44134
David R
Job Details:
06/30/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Replaced part. Tested. Good. Op test ok
Near Maple Heights, OH 44137
Joe O
Job Details:
06/30/2020
DRYER GE GTD33GASK0WW Cc: not heatingFound gas coil is opening. Unit has no gas getting to unit. Needs plumber.
Near Strongsville, OH 44136
David R
Job Details:
06/30/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ Replaced part. Good. Op test ok
Near Valley View, OH 44125
Joe O
Job Details:
06/30/2020
WASHER WHIRLPOOL CAE2745FQ0 "Cc: not functioningCustomer stated when they ran the unit it only ran for a minute and went into a drain/humming. Found error code f5e1(lid switch fault). Ran test cycle. Found drain hose was not connected, unit syphoning water right back out, onto the f
Near Valley View, OH 44125
Joe O
Job Details:
06/30/2020
WASHER WHIRLPOOL CAE2745FQ1 Cc: not runningFound no stored error. Ran auto test and calibration. Found low hot water pressure. Advised customer they need a plumber. Op test ok
Near Diamond, OH 44412
Brian M
Job Details:
06/30/2020
WASHER MAYTAG MVWX655DW1 Installed Customer supplied tub hub and washplate Ran auto test and calibration OP Test Ok
Near Cleveland, OH 44128
Corina B
Job Details:
06/30/2020
WASHER MAYTAG MHW5100DW0 "CC that the unit is not working properly. Ran diag no codes. Ran an encoder test, passed. Ran a CO test. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."
Near Beachwood, OH 44122
Corina B
Job Details:
06/30/2020
WASHER MAYTAG MVWX550XW1 "CC that the unit does not spin the lot he’s out. Ran diag F7e1 BASKET SPEED SENSOR FAULT, service pointer W10606242.to run a calibration, checked in-between the tub and basket, the wires, capacitor, the shifter. Unit will spin and agitate. Needs a new sh
Near North Ridgeville, OH 44039
David R
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW8000BW0 "Cc of noise. Found bearing spilling oil. Checked underneath, oil on some components but not bad. Washplate is easy to come off. Would need bearings and hub. Gave estimate to customer. Customer paid SVC, do not order parts ; ordrng 1 W10435302 (bearing) a
Near Auburn Township, OH 44023
Brian M
Job Details:
06/29/2020
REFRIGERATOR MAYTAG MFX2570AEM4 Cc unit leaking in freezer Found drain tube clogged Cleared clog OP Test Ok
Near Lorain, OH 44055
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc that when use dispenser ice switches from ice cubes to crushed ice. And water is freezing on top left , explain cust that that’s we’re the cold air comes from freezer and is the coldest spot on fresh food section. Also that the water tastes funny, adv
Near Lorain, OH 44052
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc that ice maker is not working. Found IM not plugged in. Plugged IM and it cycle. Op test ok
Near Middleburg Heights, OH 44130
David R
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced parts. Put temp bars at 2, let customer know she can move up if need be. Give time for unit to return to normal temps. Op test ok"
Near Strongsville, OH 44136
David R
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Cc of a loud humming noise, but stopped about a week ago. Got there, went through diagnostics and tested all components that make noise, all check good. Did notice the evap cover was covered with ice/frost. Went to control to test, not sending correct vo
Near Avon, OH 44011
Gabriel P
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 "Cc that the dishes still too wet at the end of the cycle and that the pump is working intermittently. Ran diag found error code - F7-1 from service matter ask to delete code reset power and run diagnostics .Ran test, pass. Heating element had 254*degrees
Near Mentor, OH 44060
Corina B
Job Details:
06/29/2020
DISHWASHER GE DDT575SSF0SS "CC that the unit is not filling with water. Checked power at the valve 0 volts. Will need a new control. ; ordrng 1 WD21X22276 (Control), used 1 () from stock"
Near MIDDLEBRG HTS, OH 44130
David R
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 Replaced part. Tested. Good. Op test ok
Near Avon Lake, OH 44012
David R
Job Details:
06/29/2020
DRYER WHIRLPOOL WED8000BW0 Customer wanted unit cleaned out. Op test ok
Near Olmsted Falls, OH 44138
David R
Job Details:
06/29/2020
DRYER WHIRLPOOL GEW9250PW1 "Replaced parts. Tested, good, heated and cycled. Could not find vent to outside, let customer know because they were busy to make sure vent flap is opening while dryer is in use, if it is not. Will need vent cleaned out by professional."
Near Brecksville, OH 44141
David R
Job Details:
06/29/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Replaced gasket, steamed. Let customer know to leave close for half an hour. New gasket so it will take time to wear in like the other ones. Possible will stick out further than the other ones until warn in. Op test ok"
Near Mentor, OH 44060
Corina B
Job Details:
06/29/2020
REFRIGERATOR KENMORE 106.5110311 "CC that there is no water pressure and the ice cubes are hollow. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve valve. Will need a new water valve. ; ordrng 1 W10408179 (Water valve), used 1 Shipping from stock"
Near Kingsville Township, OH 44004
Jeff M
Job Details:
06/29/2020
REFRIGERATOR KENMORE 106.565434 "Icemaker is not working. Needs a icemaker estimate only; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (shipping and handling) from stock"
Near Ashtabula Township, OH 44004
Jeff M
Job Details:
06/29/2020
WASHER MAYTAG MVWC565FW2 The unit had a suds code I cleared the code op tested good
Near Concord Township, OH 44077
Jason N
Job Details:
06/29/2020
MICROWAVE GE JVM3160DFBB "Installed micro switch holder and micro switches. Replaced filter fuse. Ran heat test on 30 seconds w/water. Good heat, op test good."
Near Avon, OH 44011
Gabriel P
Job Details:
06/29/2020
RANGE AMANA AER6303MFS2 "Heating element broke on the back, grease or oil can cause it to short it out. No signs of fire. Will need new heating element. Terminal block check good. Ordering parts.; ordrng 1 W11182108 (elmnt-bake)"
Near Cleveland, OH 44119
Corina B
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "CC that the ice maker is not working. Cheek the water dispenser, no water. Checked the water coming in good pressure. No water coming out of the water valve. Checked power at the valve 73 volts. Will need a new valve and control. ; ordrng 1 WPW10238100 (
Near Edgewood, OH 44004
Jeff M
Job Details:
06/29/2020
DRYER MAYTAG MDE6200 AYW I check the power machine getting proper power customer needs an electrician
Near Painesville, OH 44077
Corina B
Job Details:
06/29/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 Replaced the adjuster. Optest ok
Near WARRENSVL HTS, OH 44122
Corina B
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 CC that the unit is not making ice. Cycled ice maker got stuck and didn’t advances. Will need a new ice maker; ordrng 1 WPW10300022 (Ice maker)
Near Roaming Shores, OH 44085
Joe O
Job Details:
06/29/2020
REFRIGERATOR GE PSS26LSRASS "Cc: evap fan noise, leaking from dispenserFound temps 44 in ff section and 03 in freezer. Found water leaking(steady drip) from water dispenser. Found evap fan stalls has low air flow and shaft play. Needs evap fan motor and water valve; ordrng 1 WR57X10
Near Garfield Heights, OH 44125
Corina B
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS322FDAW04 CC that the ice maker is not working and do not dispense the ice. Ice maker was off. Turned ice maker on cycled. Dispensed ice. Advised customer to empty the bin every 7-10 days. Optest ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/29/2020
RANGE JENN-AIR JDRP548WP03 Replace igniter. Op test ok
Near University Heights, OH 44118
Corina B
Job Details:
06/29/2020
DISHWASHER KITCHENAID KDTE234GPS0 "CC that the unit is not drying the dishes or not washing. Ran diag 7-1 no heat. Checked the water at the sink, good. Ran a calibration. Found no heat at end of diag. Checked the circuit, open. Found the heater wire unplugged. Reconnected the wire. Ran a
Near Aurora, OH 44202
Joe O
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 "Cc: not making iceFound ice maker cracked, and fill tube heater wire broken. Found control is not sending proper power. Needs fill tube heater and control; ordrng 1 W11114721 (cntrl-elec) and 1 W11366500 (FILL TUBE HEATER KIT)"
Near Oberlin, OH 44074
David R
Job Details:
06/29/2020
DRYER MAYTAG HDG16CH "Landlord explained, tenants saying dryer not drying. Went over load usage with landlord. Checked heating circuit, good. Ran unit with landlord there, ran about 25 mins with a towel inside. Good airflow outside. Unit cycled on and off every minute. Showed
Near Conneaut, OH 44030
Jeff M
Job Details:
06/29/2020
WASHER WHIRLPOOL WTW4816FW2 the gap unit the agitator is almost a inch and a half. The unit needs a gear case the shaft could not be pressed in the case all the way or the mold for the agitator is off. ; ordrng 1 W11255272 (gearcase) and 1 WP3951744 (agitator)
Near Mantua Township, OH 44255
Joe O
Job Details:
06/29/2020
WASHER MAYTAG MVWB835DW4 Cc: grinding noise during spinFound error code f0e3(overload). Found bearings extremely loud in hand spin. Needs gearcase. Installed gearcase. Ran auto test and calibration. Op test ok; used 1 W10811956 (CABRIO GEARCASE) from stock
Near Concord Township, OH 44077
Jason N
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc unit still frosting in freezer sectionConfirmed some frosting still occurring in freezer. Checked gasket on both doors, both look good, no gaps. Evap fan is running, good airflow to ff section from damper. Found bag of product sitting across air retur
Near South Russell, OH 44022
Joe O
Job Details:
06/29/2020
FREEZER MAYTAG MZF34X16DW00 "Cc: gasket not sealing, leakingFound gasket will not seat correctly. Magnetic strip slid down in gasket. Needs door gasket. Customer to install. ; ordrng 1 W10850441 (gasket-dor19324), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping an
Near Mantua, OH 44255
Brian M
Job Details:
06/29/2020
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit smelling like propane and when hvac is on it worse and preheat takes to long Ran bake found no issue with igniting ran burners found that when burners are on and hvac is running the flames are dancing all over Called whirlpool they stated it was n
Near Beachwood, OH 44122
Corina B
Job Details:
06/29/2020
REFRIGERATOR KITCHENAID KRFC300EWH03 "CC unit is not cooling. Fans and compressor are running. Tapped the system 30” vacuum. a lot of oil on the floor. to replace the condenser and compressor. ; ordrng 1 WPW10346415 (Condenser) and 1 WPW10466675 (Compressor), used 1 Bpv31 from stock"
Near Cleveland, OH 44109
Dan H
Job Details:
06/29/2020
WASHER MAYTAG MVW8230HC0 "Installed new user interface, op test good"
Near Aurora, OH 44202
Brian M
Job Details:
06/29/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cc unit still not baking Found control board not sending proper voltage to dsi board all the time and when it does ignite dsi board just clicking Needs dsi board and control Please but on cancellation if possible please squeeze customer into the 30th ; or
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
06/29/2020
WASHER WHIRLPOOL MVWB835DC4 "Found unit not draining,use shot vac to empty water check pump found a hair pin inside clear out ran calibration and auto test pass is draining ,opt test ok"
Near Elyria, OH 44035
Gabriel P
Job Details:
06/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Cc that the ice maker does not work. Checked tem found 37* on fresh food section and 1* degrees on freezer. Ice maker wasn’t cycling , and fill also ice inside bin customer was angry we replace ice maker anyway,opt test ok . Op test ok; used 1 W10882923
Near Cleveland, OH 44109
Dan H
Job Details:
06/29/2020
RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint that elements are not working and of sparking from behind unit, found terminal block burned, installed new terminal block, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Painesville, OH 44077
Jason N
Job Details:
06/29/2020
DRYER SAMSUNG DV45K6200EWA2 "Cc unit not drying clothingCustomer states it takes a few cycles to dry clothing. Ran timed dry test on high heat, checked airflow at vent outlet, good airflow, good heat. Moisture sensor slippery with fabric softener residue as well as lint trap filter.
Near Conneaut, OH 44030
Jeff M
Job Details:
06/29/2020
RANGE AMANA AER6603SFW2 I tested the heating element it tested good needs the infinite switch I left the part with the cust just in case it is needed ; ordrng 1 WPW10434452 (switch-inf)
