Service History 491 | Freds Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near North Olmsted, Ohio 44070

David R

Job Details: 12/20/2023

"Replaced valve. Cleared error codes. Ran diagnostics, all components working. Found the bottom spray arm not all the way in, out of place. Debris was wrapped around it and filter had a lot of debris and build up in it, cleared all the build up. Ran unit a couple times through diagnostics with cups inside to make sure water spray arms moving correctly. Good. All components working. Would advised to make sure to clean filter 1-2 times a month if not more, advised to use dishwasher cleaner. Make sure no big items left on dishes before putting in. Utilize all options after cycles if needed. Unit is working as designed. All components good. Also calling whirlpool to document..Documenting that unit is working correctly. Op Test Ok."

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW0

Near Bedford, Ohio 44146

Marie V

Job Details: 12/20/2023

"Replaced water valve, door lock and latch. Tested unit on wash and drain and spin. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Brooklyn, Ohio 44144

Marie V

Job Details: 12/20/2023

Cc that door wont close. They dont know witch screw it is. Showed cust. Cust used teflon on screw. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Westlake, Ohio 44145

Marie V

Job Details: 12/20/2023

Replaced control panel. Programmed to control. Level unit Ran dlsm calibration. Op test ok

We serviced a

ROPER WALL OVEN

Model 1052401

Near Garfield Heights, Ohio 44125

Bill

Job Details: 12/20/2023

"Cc gas smell, confirmed cc. Found minor leak in main line, and potential leak in temperature valve. Unit is to old to get parts for. Explained to customer what I had found."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW08

Near Cleveland, Ohio 44109

Manny

Job Details: 12/20/2023

Replace both doors and had to steam the gasket to make the unit seal. Advised to allow time for the wrinkles to come off the gaskets

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Willoughby, Ohio 44094

Jason N

Job Details: 12/19/2023

"Cc unit not powering on. Customer stated he power cycled the unit to restore functionality to the unit. Unit is working at this time. Ran diagnostics, found code 2-1 for interface stuck key. Based on code and complaint, ordering interface console. ; ordrng 1 W11165145 (Console)"

We serviced a

FRIGIDAIRE DRYER

Model GLEQ2152ES1

Near Painesville, Ohio 44077

Dan

Job Details: 12/19/2023

"Installed new element, op test good"

We serviced a

MAYTAG WASHER

Model LAT8826AAE

Near Painesville, Ohio 44077

Dan

Job Details: 12/19/2023

"Customer complaint that unit is not spinning, confirmed, brake is seized, unit needs new brake assembly, tool for assembly is no longer available, unit cannot be repaired ; ordrng 1 WP6-2011900 (Brake)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Mentor, Ohio 44060

Dan

Job Details: 12/19/2023

"Customer complaint of loud banging noise, ran drain and spin cycle, noise is normal, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Austinburg, Ohio 44010

Dan

Job Details: 12/19/2023

"Customer complaint that lights are out, confirmed, found deli control compartment filled with water which corroded board and harness through deli drawer, unit needs new deli drawer, part is out of stock so not scheduling return appointment ; ordrng 1 W10815669 (Drawer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ01

Near Willoughby, Ohio 44094

Joe O

Job Details: 12/19/2023

Cc: odor from unitCustomer stated the unit is giving off an odor. Stated the odor is coming from the back of the machine. Advised customer there is nothing in the machine that will give off an odor. Unit has good temps. Found mold in evaporator pan. Advised customer the odor may be coming from the mold. Needs cleaned. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Chesterland, Ohio 44026

Joe O

Job Details: 12/19/2023

"Cc: noiseFound error codes f7e3(basket engaged during wash) f0e3(overload) f7e5(shifter failure). Ran diagnostics test cycle. Found slider not fully engaging. Needs sliderCannot repair today due to Customers stationary sink in the way, cannot access the bottom of machine. Customer will need stationary sink moved.; ordrng 1 W10734521 (slider)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Parma, Ohio 44129

Bill

Job Details: 12/19/2023

"Cc f1e1 code, confirmed cc. Changed control board, opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Cleveland, Ohio 44135

Bill

Job Details: 12/19/2023

"Cc water leaking, confirmed cc. Found supply line for hot water side leaking at the valve. Tightened, leak has stopped, advised customer to replace supply lines. Opt test good."

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Rocky River, Ohio 44116

Bill

Job Details: 12/19/2023

"Changed heating element, opt test good."

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Shaker Heights, Ohio 44120

Bill

Job Details: 12/19/2023

"Cc no power, confirmed cc. GFCI tripped and would not reset, explained to customer that they need to get an electrician out to replace outlet."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH78019HZ05

Near Aurora, Ohio 44202

Bill

Job Details: 12/19/2023

"Cc f2e1, confirmed cc. Changed door opt test good."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 12/19/2023

"Cc: gasket torn, light switch brokenFound right ff gasket torn. Found right ff door switch broken off. Needs gasket and door switchBuilt estimate for gasket and switch; ordrng 1 W10830046 (gasket-fip) and 1 W11291138 (switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED9700SB0

Near Lakewood, Ohio 44107

Joe O

Job Details: 12/19/2023

Cc: squealingRan test cycle. No abnormal noises. Pulled kick panel. Found rollers and pulley spinning. None of the pulleys or rollers look worn. No signs of slipping belt. Checked blower. No signs of wear. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Aurora, Ohio 44202

Bill

Job Details: 12/19/2023

"Cc not making ice, confirmed cc. Found icemaker thermistor open, ordered new ice maker.; ordrng 1 W11546935 (Ice maker)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS09

Near Cleveland, Ohio 44125

Bill

Job Details: 12/19/2023

"Changed all high end components, tested opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS2

Near Westlake, Ohio 44145

Manny

Job Details: 12/19/2023

"Cc unit skips the cycle and goes to done, verified and no codes, ran test cycle and good, set unit to express wash and watch it for 10 minutes and good, unit loses power to latch, unit needs latch and control. ; ordrng 1 W11412299 (Latch) and 1 W11672225 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Garrettsville, Ohio 44231

Corina H

Job Details: 12/19/2023

CC that the unit is not draining. Found the drain wire broken. Replaced the harness and drain pump. Opt test ok.

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC56IS8

Near Amherst, Ohio 44001

Marie V

Job Details: 12/19/2023

"Replaced ice maker. Unit showing at panel door ajar, it wont dispense water also make ice. Ordering both door switches. ; ordrng 2 241835505 (Switch)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Elyria, Ohio 44035

Marie V

Job Details: 12/19/2023

" Cc that unit is not cooling. Confirmed, no frost on evaporator, unit has a refrigerant leak, will need sealed system repair. Ordering compressor evap and drier. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT108FFDW03

Near North Royalton, Ohio 44133

Marie V

Job Details: 12/19/2023

"When arrived took temp with thermal couple ,reading 39* fresh food and 0* in freezer took pic. Also removed back evaporator cover and took pics, replaced control and thermistor, set to recommended temps and freezer to max. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Oberlin, Ohio 44074

David R

Job Details: 12/19/2023

"Cc unit concerns or unit shaking when spinning. Leveled unit out, customer wanted unit down, as far down as it will go. Customer already has zip tied and foam on drain hose to prevent from moving around. Went through diagnostics, no error codes. All components working in test mode. Put 4 large bath towels in. Ran water into unit, ran drain and spin, all checks are good. Recommend anti vibration pads for customer. Unit is good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Wellington, Ohio 44090

David R

Job Details: 12/19/2023

"Cc unit not cooling. In 2015 sealed system repair. Used UV light. Leak on FF evap. Moisture into system. Will need comp and evap. Sealed system repair. Gave estimate to customer. ordrng 1 W10276644 (Comp) and 2 WPW10143759 (Drier)s and 1 W11492867 (Evap FF), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM05

Near Grafton, Ohio 44044

David R

Job Details: 12/19/2023

"Cc concerns when opening the FZ door. Let customer know to open the door by holding handle in the middle, otherwise unit drawers can come off track. Unit is good. All components good. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ09

Near Grafton, Ohio 44044

David R

Job Details: 12/19/2023

Replaced both cover. Other one was dented. Tested good. Op Test Ok.

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Parma Heights, Ohio 44130

David R

Job Details: 12/19/2023

Replaced suspension rods. Tested. All components good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Seven Hills, Ohio 44131

David R

Job Details: 12/19/2023

Customer had diffuser from whirlpool. Replaced part. Tested. Good. Also let customer know temps are good. Will have to adjust temps as needed and also to keep the airflow not blocked up on sides and back. Op Test Ok. ; used 1 W11645127 ( Diffuser) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Berea, Ohio 44017

David R

Job Details: 12/19/2023

"Replaced wash motor, main control good. Ran through entire diagnostics, good. All components working. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ17

Near North Ridgeville, Ohio 44039

David R

Job Details: 12/19/2023

Replaced fan motor and blade. Tested. All normal sounds. Good. Op Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Painesville, Ohio 44077

Dan

Job Details: 12/19/2023

"Customer complaint that door is not opening slowly, confirmed, found friction pads broken, installed new pads, op test good"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Painesville, Ohio 44077

Dan

Job Details: 12/19/2023

"Customer complaint that timer is hard to turn and knob broke, confirmed, installed new timer and knob, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Chardon, Ohio 44024

Dan

Job Details: 12/19/2023

"Installed new tub, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED6150PB0

Near Chardon, Ohio 44024

Dan

Job Details: 12/19/2023

"Installed new control and motor, op test no good , found outlet l1 drops out to 60vac when unit is started and l2 jumps up to w40vac when start is hit, advised customer that they need an electrician to correct power supply"

We serviced a

WHIRLPOOL DISHWASHER

Model mdb8959skz

Near Mogadore, Ohio 44260

Corina H

Job Details: 12/19/2023

"CC that the upper spray arm is not moving. Confirmed. No error codes. Checked the pump and motor at the control 0 ohms. Will need a pump and motor. Cust does not want to repair ; ordrng 1 W11416363 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Cleveland, Ohio 44102

Joe O

Job Details: 12/19/2023

Cc: detergent lowFound customer did not know where to put detergent for load and go. Advised customer of load and go tank. Op test ok

We serviced a

MAYTAG DRYER

Model MGDC200XW0

Near Westlake, Ohio 44145

Manny

Job Details: 12/19/2023

"Cc 7nit not heating, verified, and bad coils, replaced with TS opt test ok; used 1 279834 (COIL) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Westlake, Ohio 44145

Manny

Job Details: 12/19/2023

"Cc unit leaking, verified and ran test cycle and no leaks, took bottom off and checked and found detergent on foam, customer showed me a pic of suds coming out of the unit, advise to use less detergent and once they run out to switch to finish, since they have soft water, opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KEMC308KSS02

Near Westlake, Ohio 44145

Manny

Job Details: 12/19/2023

"Cc that spilled soup on the mw door and latch got some on it and now oven says door is open, verified and power to the latch but switch bad, unit needs latch and customer wants glass door clean.; ordrng 1 WPW10195934 (latch-door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Euclid, Ohio 44123

Manny

Job Details: 12/19/2023

"Replace control and sensor, ran bake test and good advise customer place shims under the feet to prevent the unit from rocking since their floor is cushioned, took core for return."

We serviced a

MAYTAG DRYER

Model MGD6500MW1

Near Lakewood, Ohio 44107

Manny

Job Details: 12/19/2023

"Disassemble and reassemble unit to fit through the door, unit needs to be hook to gas but all functional, advise customer to connect to gas and run a cycle to verify proper heat."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44105

Jason N

Job Details: 12/19/2023

"Cc unit not spinning, continues making a grinding noise. Plugged in unit, found unit stuck in drain out mode. Canceled drain out mode. Ran test cycle, all functions passed. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 12/19/2023

Cc unit interior lights not working properlyReplaced all interior LED modules using customer supplied pre id parts. Illumination restored to unit. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 12/19/2023

"Cc unit not powering on Plugged in unit, unit flashed f5 and then stopped responding. LED status light in main control not lit. Replaced lid latch, op test no good, same result. Unit powers on then flashes and main control goes dead. Lid latch damaged main control, both would need replaced. Customer declined repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 12/19/2023

Cc Ff door gasket falling offReplaced door gasket and used silicone to secure gasket in door track. Advised customer to allow gasket to cure in place for several hours. Op test good.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Garfield Heights, Ohio 44125

Jason N

Job Details: 12/19/2023

"Cc unit not filling/sensing correctlyRan diagnostics, no codes stored. Started normal cycle with clothing load, unit filled/sensed and advanced to wash. Water level is proper for load sensed. No issues found. Unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 12/19/2023

Cc unit not draining Found bottom of unit with standing water. Pressed cancel for drain out. Drain pump only lightly humming. Unit will need drain pump replaced. Quoted customer drain pump replacement. Replaced drain pump using truck stock part. Ran wash test then canceled to drain. All functions passed. Op test good. ; used 1 W10876537 (PUMP-DRAIN) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Avon, Ohio 44011

Marie V

Job Details: 12/19/2023

"Cc that unit is leaking. Confirmed, found switch was tripped, followed water leak lines, coming from door seal. Ordering part,; ordrng 1 W11483553 (Door seal)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Beachwood, Ohio 44122

Jason N

Job Details: 12/19/2023

"Cc unit stopped in mid cycle, and flashed and beepedCustomer states this is the second occurrence of this issue, where the unit stopped in mid cycle and lights were flashing and unit was beeping. After a few days unit was useable again. Ran diagnostics, found code f8e4 for overflow. Ran test cycle, all functions passed, no leaks into drip tray. Due to highly intermittent nature, advised customer on possible oversuds or dish loading in lower rack as a cause."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Kent, Ohio 44240

Corina H

Job Details: 12/19/2023

Replaced the gasket. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKW0

Near Streetsboro, Ohio 44241

Corina H

Job Details: 12/19/2023

"CC that the unit is leaking. Confirmed. Found the inlet is leaking. Reset the gasket. Still leaking. Will need a inlet. ; ordrng 1 W11535094 (Inlet), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE WASHER

Model 110.5142511

Near Avon Lake, Ohio 44012

Marie V

Job Details: 12/19/2023

"Cc that the unit is not washing the clothes also note on unit showing making a noise. Ran diag, no error codes, tilted unit, leaking oil from gearcase. Will need new gearcase,belt. Cust will not fix. ; ordrng 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10908289 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Avon, Ohio 44011

Marie V

Job Details: 12/19/2023

"Cc that the unit is not filling up with water. Tested unit. Found error code f7e1, motor fault. Unit filled up with water and drained. Will need new pump motor.; ordrng 1 W11460945 (Pump motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Solon, Ohio 44139

Corina H

Job Details: 12/19/2023

Replaced the harness. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Novelty, Ohio 44072

Corina H

Job Details: 12/19/2023

"CC that the spray arms are not spraying. Confirmed. Found the control not sending power to the pump and motor. Will need a new control and pump. Cust does not want to repair. ; ordrng 1 W10817264 (Control) and 1 WPW10605059 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 12/19/2023

"CC that the unit is not working. Confirmed. Ran diag Fae2 Vent Wax Motor Electrical Problem f7e1 Single Speed Wash Motor Failure f9e1 Draining: Product Not Draining. Found the drain pump rattling. Will need a new drain pump. Cust does not want to repair ; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Beachwood, Ohio 44122

Jason N

Job Details: 12/19/2023

"Cc unit not making ice and ff section too cold, Found temperature setting for ff section at 33 degrees, advised to change setpoint to 38 degrees. Ran ice maker diagnostics, no codes. Found ice maker turned off. Turned icemaker back on, advised to allow up to 24 hrs for ice production to resume. Op test good."

We serviced a

GE RANGE

Model JS750SF1SS

Near Madison, Ohio 44057

Jason N

Job Details: 12/19/2023

"Cc unit still displays f20 faultInstalled temperature sensor. Ran bake test to 400 degrees. Let cycle for 10 minutes, temperature stable at 395 degrees. Canceled bake and started HI broil test. No faults. Op test good; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf736sdam10

Near Berea, Ohio 44017

Manny

Job Details: 12/19/2023

"Replaced valves, no leaks, opt test ok!"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Chardon, Ohio 44024

Corina H

Job Details: 12/19/2023

"CC that the unit is not cooling. Confirmed. The thermistor in the freezer is ripped off. The covered for both thermistors are missing. No frost pattern on the evaporator. Will need a compressor, evap. Thermistor, cover and drier. ; ordrng 1 WP2188822 (Evaporator) and 1 W10309989 (Compressor) and 1 WPW10143759 (Drier) and 1 W10316760 (Thermistor) and 2 W10425253 (Thermistor cover)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEBC107KBL04

Near Highland Heights, Ohio 44143

Joe O

Job Details: 12/19/2023

"Cc: not heating after self clean, noiseFound blower fan making rattle noise. Found thermal fuse open. Needs thermal fuse and blower; ordrng 1 WP9759242 (thrmst-fix) and 1 WPW10176670 (blower), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Kirtland, Ohio 44094

Joe O

Job Details: 12/19/2023

Cc: not coolingFound unit only pulling .7 amps. Cooling only on cap tube. Needs compressor and evaporator; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Ashtabula, Ohio 44004

Joe O

Job Details: 12/19/2023

Installed leds. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW04

Near Cleveland, Ohio 44109

Manny

Job Details: 12/18/2023

"Replace fz door, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW2

Near Cleveland, Ohio 44104

Joe O

Job Details: 12/18/2023

"Cc: not tumblingFound belt snapped. Needs belt; ordrng 1 341241 (belt,drive), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, Ohio 44109

Joe O

Job Details: 12/18/2023

Cc: off balanceRan drain and spin. Tested suspension rods. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Cleveland, Ohio 44134

Joe O

Job Details: 12/18/2023

Cc: clickingRan diagnostics test cycle. Ran normal cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Painesville, Ohio 44077

Jason N

Job Details: 12/18/2023

Installed harness and cover. Advised customer to allow unit to run for 24 hrs and monitor temperatures afterwards.

We serviced a

MAYTAG RANGE ELE

Model MER6775AAN

Near Cleveland, Ohio 44124

Jason N

Job Details: 12/18/2023

"Cc lower oven bake element burnt outConfirmed lower bake element is physically burnt open. Quoted customer repair cost. Customer states she told the office she needed a bake element, was not happy we didnt have one with us. Ordering bake element. ; ordrng 1 WP7406P428-60 (Element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSF26C2EXY02

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 12/18/2023

"Cc unit making noises Found noise in question is the damper control when opening and closing. Unit is not experiencing cooling issues, damper is functional but noisy. Quoted customer damper replacement cost. Customer declined repair. Estimate only. ; ordrng 1 W10814173 (Diffuser)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near South Euclid, Ohio 44121

Jason N

Job Details: 12/18/2023

"Cc unit ff section too warm on upper shelves Found unit cooling but no airflow in ff section, fan not running. Ran tests, 1, 3, and 57. Thermistors reading 37 degrees in ff section, 42 degrees on ff evaporator(out of range), and fan did turn on during manual test. RC evaporator thermistor out of range, unit will need ff evaporator cover assembly. ; ordrng 1 W11395558 (Cover-evap)"

We serviced a

MAYTAG DRYER

Model MED6230RHW0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 12/18/2023

"Cc unit not heatingChecked power to unit, good at 245v L to L. Checked all thermals. Found heater element open. Unit will need element replaced. ; ordrng 1 WP3387747 (Element)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Lakewood, Ohio 44107

Jason N

Job Details: 12/18/2023

"Cc unit not powering on Found lid latch in locked position. Popped latch. Checked power to main control, good at 121v. Checked for shorted components. Drain pump resistance good at 20ohms. Unit will need lid latch and main control replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W11700916 (Latch) and 1 W11419051 (Cntrl-elec)"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDW01

Near Lakewood, Ohio 44107

Jason N

Job Details: 12/18/2023

"Cc refrigerator door gasket not staying in place Confirmed upper left corner of gasket falls out of liner. Door liner is warped, unit will need ff door. Advised customer door may take up to 4-6 weeks for delivery, and to call office when door arrives to schedule for install. ; ordrng 1 LW10680726 (Door-fip)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland Heights, Ohio 44118

Bill

Job Details: 12/18/2023

Replaced strike. Opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED95HEDC1

Near Beachwood, Ohio 44122

Bill

Job Details: 12/18/2023

"Changed thermistor, tested unit clicked motor tried to start then nothing. Called Brian, Brian and I found that start relay on control board was not operating. Explained to customer they would need a control board. Customer chose not to continue repairs at this time. Office to reimburse cost of thermistor.; ordrng 1 W10849080 (Control)"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Rocky River, Ohio 44116

Bill

Job Details: 12/18/2023

"Changed thermal fuse, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near North Olmsted, Ohio 44070

Bill

Job Details: 12/18/2023

"Cc unit acting erratically, ie sometimes wont drain until door is opened then closed etc. confirmed error code, 4 3 and 7 1. Ran diagnostics auto test all components operating properly. Noticed gasket was failing, Ordered new control, latch, and gasket follow up scheduled for 12/21; ordrng 1 WPW10653840 (Latch) and 1 W10906426 (Control) and 1 W11498831 (Gasket)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Euclid, Ohio 44132

Corina H

Job Details: 12/18/2023

"CC that the unit does not turn on and the freezer light is broken. Confirmed. The control is flashing, no fans or the compressor turning on. The hoosing to the freezer light tabs are broken. Will need a control and housing. ; ordrng 1 W11613574 (Control) and 1 WPW10313917 (Cover) and 1 W11518235 (Bulb)"

We serviced a

JENN-AIR RANGE

Model JDS1450DS1

Near Willoughby Hills, Ohio 44094

Corina H

Job Details: 12/18/2023

"CC that the oven does not heat. Confirmed. F1e0 Communication Error f2e1 stuck. Checked the power, good. The bake, broil and the fuse are good. Will need a control and possibly the ui.; ordrng 1 W11099813 (Control) and 1 W10911397 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEMS308SSS04

Near Bentleyville, Ohio 44022

Corina H

Job Details: 12/18/2023

"CC that the light in the microwave is not working and the convection fan is not turning. Confirmed. Will need the fan and light; ordrng 1 W10794022 (Fan motor) and 1 WPW10440740 (Light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Rootstown, Ohio 44272

Corina H

Job Details: 12/18/2023

CC that the oven is not keeping temperature to high or to low. Set the oven to 400* wait 20 minutes after buzzer. Temp is staying at 375*. Calibrated the oven 20* ranging from 425-430*. Will need a sensor and control. ; ordrng 1 W11448962 (Control) and 1 W11598120 (Temp sensor) and 1 W11600634 (Ui)

We serviced a

WHIRLPOOL DRYER

Model CGM2743BQ0

Near Ravenna, Ohio 44266

Corina H

Job Details: 12/18/2023

"CC that there is long dry cycles. Confirmed. Found the gas coils, no opening after several cycles. Will need the gas coils. ; used 1 279834 (COIL) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Ravenna, Ohio 44266

Corina H

Job Details: 12/18/2023

"Replaced the control, pump and motor. Ran a calibration. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA1

Near Aurora, Ohio 44202

Corina H

Job Details: 12/18/2023

CC that the unit is not draining. Drain hose is not connected to the sink. Can not pull the unit out due to no slack on the drain hose. Will need to have to drain hose hooked up to the garbage disposal. Replaced the drain pump. Tested. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Amherst, Ohio 44001

Marie V

Job Details: 12/18/2023

"Replaced heater, cleaned out lint, tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Lorain, Ohio 44053

Marie V

Job Details: 12/18/2023

"Cc that the unit lights are not working. Confirmed. Sp, S84638 replaced all lights. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Lorain, Ohio 44053

Marie V

Job Details: 12/18/2023

"Cc that the drain hose is banging at the back when spinning. Confirmed, unit has extra drain hose because original is too shot. Advic cust to add insulation showed pic. On drain hose. Back is installed properly. Line is too long making it shake and bang. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Lorain, Ohio 44055

Marie V

Job Details: 12/18/2023

"Cc that the control is not working. Confirmed showing error code f2e1. Followed steps on techsheet, unit will need new control panel. Office will contact once they have eta on control.; ordrng 1 W11620481 (Control)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, Ohio 44052

Marie V

Job Details: 12/18/2023

"Cc of drum not spinning. Confirmed, found belt broken and pulley off place. Replaced both, testes unit. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Lorain, Ohio 44052

Marie V

Job Details: 12/18/2023

"Cc that the unit is showing an error code on the panel and they where testing oven and a lot of smoke came off the oven. Unit is new never used. Cant find receipt. Ran diag found error code f8e0 upper blower fan too low , f3e0 main oven sensor shorted f1e1 internal error f9e0 miss wire if product , f2e1 stuck or shorted key board. Took apart tested oven sensor. Showing 1067ohms. Unit will need new control. Cust will call whirlpool to see if they would help.; ordrng 1 W11034208 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Avon Lake, Ohio 44012

Marie V

Job Details: 12/18/2023

"Cc that the unit is not making ice. Confirmed, found ice maker. Off . Turned back on ice maker cycled and filled up with water. Advice cust to monitor, he said he turned off because it wasnt working. If unit does not makes any more ice will need new ice maker. Op test ok; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Amherst, Ohio 44001

Marie V

Job Details: 12/18/2023

"Replaced damper motor, main control and water valve. Cycle both ice makers, no leaks. Tested water at the door. Op test oBrought core for return"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Elyria, Ohio 44035

Marie V

Job Details: 12/18/2023

"Cc that unit is not working properly or something is happening, press the water button and unit did not washed or spin, also another time unit was just spinning the clothes. Ran diag found error code f0e7 clean washer error. Explained cust what happened, if message comes on panel , you have to cancel message and continue with the cycle you want. If press start it will start a cleaning washer cycle, wont spin out the clothes. Ran auto test, also if using extra power button, unit will start agitating with the minimum water to fight the stains on clothes. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Olmsted Township, Ohio 44138

Bill

Job Details: 12/18/2023

"Cc wheel fell off, confirmed cc. Changed adjusters, tested opt test good."

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