We serviced a
WMH78019HZ1 whirlpool
Model microwave
Near Avon, OH 44011
Gabriel P
Job Details: 08/20/2018
Cc light underneath don’t turn on ,found pop in sb web,ohm out light bulb open need new bulb,explain customer light bulb is not cover cause is a cosumer replaceable item,customer calling whirlpool ; Job Cmpltd
We serviced a
KRFC302EBS00 kitchenaid
Model refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/20/2018
Replaced the lt hand and fz handle. The RT side handle has a dent in the handle. Will need a new handle. Called SM to order part. ; ordrng 1 W10860298 (handle)
We serviced a
KMCS1016GBS0 kitchenaid
Model microwave
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/20/2018
CC that there are scratches on the top of the microwave. Found scratches on the microwave top cabinet. Called SM to order part. Not parts listed for unit
We serviced a
KSEG700EBS2 kitchenaid
Model range
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/20/2018
CC that are spots in the glass cooktop. Will need a new cooktop. Called SM to order a cooktop. ; ordrng 1 W10814036 (cooktop)
We serviced a
JSD2789GES jennair
Model refrigerator
Near Painesville Township, OH 44077
Corina B
Job Details: 08/20/2018
CC that the fz keeps frosting up. Frost on evap. Checked heater and bi metal, good. Will need a defrost control. Control is no longer available, Job Cmpltd
We serviced a
WFG745H0FS1 whirlpool
Model range
Near Mentor, OH 44060
Corina B
Job Details: 08/20/2018
Replaced the regulator. Optest ng. Checked the spark module has 120 v to the control then looses the 120 v. Will need a control and spark module. Called SM to order parts.
We serviced a
JTP30SP1SS GE
Model Wall oven
Near Bay Village, OH 44140
Brian B
Job Details: 08/20/2018
Replaced control and sensor. Heated oven to 350. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
79041022800 kenmore
Model cooktop
Near Cleveland, OH 44114
Brian B
Job Details: 08/20/2018
Found display digits not all working. Will need new controller.customer paid dep. office to order part. Customer needs early appt if poss.; ordrng 1 316577015 (controller 20795), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
Cg205W JennAir
Model Cooktop
Near Cleveland, OH 44103
Paul P.
Job Details: 08/20/2018
Tested burners, right front not lighting properly. Cleaned RF burner using #18 and #10 tip cleaner, also cleaned igniter cover. Tested RF burner, working properly on cooktop
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/20/2018
Replaced sump assembly, gasket, water inlet valve, inlet nut, and intake port. Found the tube itself is leak where the heater mounts are. Mounts are corroded and causing it to not seal. Office to order entire tub
We serviced a
WRT318FZDB02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44111
Paul P.
Job Details: 08/20/2018
Replaced updated control in refrigerator per service pointer. Set control, refrigerator is now operating properly
We serviced a
WRF560SMYB05 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corey L.
Job Details: 08/20/2018
Customer complaint there was a no cool in both sections, since unit was unplugged for 24hrs about and then plugged in, unit is now cooling, temps were set to max, ff temp 34, frz -2, adjusted temps to recommended, found duck bill style valve clogged with cap tube cap from factory and debris, removed obstructions; Job Cmpltd
We serviced a
GB2FHDXWB02 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/20/2018
Replaced rails. All tested ok.
We serviced a
WTW7500GW0 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Chad P.
Job Details: 08/20/2018
Unit had 16 min left is wash when tech arrived. Let unit complete cycle. Operations all normal. Ran entitlement for pop. Checks good. Gave tips and advised on use and cleaning. Op test ok. ; Job Cmpltd
We serviced a
KMHS120ESS5 KITCHENAID
Model MICROWAVE
Near Rocky River, OH 44116
Macaulay G.
Job Details: 08/20/2018
Replaced all four supports, thermal fuse, and door switches. Tested ok.; Job Cmpltd
We serviced a
FFTR1814QB4A Frigidaire
Model Refrigerator
Near Cleveland, OH 44135
Paul P.
Job Details: 08/20/2018
Replaced defrost thermostat and timer. Confirmed operation, refrigerator is working properl
We serviced a
WRF560SEYM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Dan H
Job Details: 08/20/2018
Replaced control and put unit into defrost. All tested ok.
We serviced a
NTW4516FW2 Amana
Model Washer
Near Shaker Heights, OH 44120
Corey L.
Job Details: 08/20/2018
Customer complaint unit won’t get past wash cycle, ran diagnostics found f7e5 shifter fault, ran manual tests, unit did not switch to agitate, unit needs actuator, replaced with ts part, calibrated, op test good; used 1 W10913953 (ACTUATOR)
We serviced a
WMH32519FZ0 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Chad P.
Job Details: 08/20/2018
Installed mag diode and cap. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW0 Maytag
Model Washer
Near Chardon, OH 44024
Brian M
Job Details: 08/20/2018
Installed listed parts Ran test cycle OP TEST No good Changed pulley and actuator Ran test cycle OP Test no good Drive basket is stripped out needs new basket hub kit and screws 1st pulley was an open box and missing spring ; ordrng 1 W10528947 (drive hub kit) and 1 W10752719 (basket) and 6 WP8533953 (screw)s, used 2 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR)
We serviced a
WRF736SDAM13 Whirlpool
Model Refrigerator
Near Euclid, OH 44132
Corey L.
Job Details: 08/20/2018
When tech arrived ff temp was 38 and freezer was at -1, temps were adjusted to coldest setting, unit is now making ice, adjusted settings to recommended
We serviced a
MGDB835DW4 Maytag
Model Dryer
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 08/20/2018
Customer complaint dryer only heats on high, started timed dry on low heat, unit heated, checked vent, vent was not replaced from last dryer and has lint built up not allowing unit to expel the moisture, advised customer to replace semi rigid vent with the shortest run possible to the wall, showed customer installation instructions; Job Cmpltd
We serviced a
WFG520S0FS0 Whirlpool
Model Range
Near University Heights, OH 44118
Corey L.
Job Details: 08/20/2018
Customer complaint LF burner not lighting, confirmed, spark is weak, replaced with supplied burner, op test good; Job Cmpltd
We serviced a
KUDP01FLSS0 kitchenaid
Model dishwasher
Near Amherst, OH 44001
Gabriel P
Job Details: 08/20/2018
Valve not opening ordering valve and control board CP suggested to order both ; ordrng 1 WP8531669 (valve-inlt) and 1 WP8564543 (cntrl-elec)
We serviced a
WED9270XW0 WHIRLPOOL
Model DRYER
Near Kirtland, OH 44094
Dan H
Job Details: 08/20/2018
Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Macaulay G.
Job Details: 08/20/2018
Unit has refrigerant leak. Reclaimed refrigerant and installed up drier. Put on vacuum for 15 minutes and held an additional 15. Charged with 4.9 ounces of r134a. Compressor is noise from leak. Office to order compressor.; ordrng 1 WPW10507886 (compressor), used 1 WPW10143759 (DRIER)
We serviced a
WFG320M0BB2 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44149
Macaulay G.
Job Details: 08/20/2018
Replaced control. All tested ok.; Job Cmpltd
We serviced a
WFE515S0ES0 Whirlpool
Model Range
Near North Olmsted, OH 44070
Paul P.
Job Details: 08/17/2018
Replaced glass/door front. Replaced oven bottom drawer front. Door and drawer checked in, and working properly.; Job Cmpltd
We serviced a
MAYTAG RANGE
Model ILLEGIBLE
Near Painesville, OH 44077
Jeff M
Job Details: 08/17/2018
The unit has a ui Communications error code and a run away temp I would recommend temp sensor user interface a main control to be replaced. But I can’t read the model # ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Painesville Township, OH 44077
Holly Butcher
Job Details: 08/17/2018
7722738787 file # install the door found that the cabinet is actually smaller than the door insulation has swollen to the point were a door will not fit. I called Whirlpool they will come in contact with the customer in five days or so; Job Cmpltd,
We serviced a
KMHP519ESS2 KITCHENAID
Model MICROWAVE
Near Rocky River, OH 44116
Macaulay G.
Job Details: 08/17/2018
Replaced magnetron and diode. All tested ok. ; Job Cmplt
We serviced a
ge WASHER
Model GHWN4250DWW
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 08/17/2018
Customer is having issues with the unit spinning I ran a drain and spin tested good found the belts frayed. Ran a cycle with towels did not spin needs a control ; ordrng 1 WH01X10302 (belt - 6 rib) and 1 WH12X10614 (control asm), schdld next appmnt for 8/23 THU 8-12
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW00
Near Conneaut, OH 44030
Arthur V
Job Details: 08/17/2018
, Replaced ice maker Unit cycled and filled. Op test good. ; Job Cmpltd,
We serviced a
LFHB2741PFBA frigidaire
Model refrigerator
Near South Amherst, OH 44001
Gabriel P
Job Details: 08/17/2018
Cc not making ice,check ice,it was making loud noise motor was stuck ordering new ; ordrng 1 243297606 (ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Munson Township, OH 44026
Robert A.
Job Details: 08/17/2018
Installed sump and owi sensor, ran diagnostic cycle, op test okPlaced mat under unit see pic; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS
Near Painesville, OH 44077
Jeff M
Job Details: 08/17/2018
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
Installed new cooktop and console, op test good , one knob is also broken, ordering knob, customer will install;
We serviced a
JENN-AIR RANGE
Model JES9800CAB01
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
to repair the downdraft fan involves removing the oven. the way that it is installed the customer does not want the oven moved. He was hoping it would be able to be repaired where it sits unfortunately it has to move customer is fine with just having a low setting on the downdraft. ; u
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
The unit isn’t making ice I took the bin out there is no ice in the bin the ICEMAKER needs to be replaced ; ordrng 1 WPW10300024 (ICEMAKER ), schdld next appmnt for 8/21 TUE 12-5,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
lock has failed estimate only customer will call Whirlpool; ordrng 1 W10810403 (LOCK ), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Willoughby, OH 44095
Jeff M
Job Details: 08/17/2018
The seal is not tight against the door or the cabinet along the bottom of the fridge needs new door with seal also there is a service pointer discussing frost buildup and the kit needs to be ordered; ordrng 1 LW10599407 (dor-fip)
We serviced a
IKEA MICROWAVE
Model IMBS104GSS00
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 08/17/2018
, Installed new parts the unit still does not recognize the door being opened or closed needs new controls; ordrng 1 W11160286 (UI) and 1 W11196485 (MAIN CONTROL ), schdld next appmnt for 8/21 TUE
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ
Near Willoughby, OH 44094
Jeff M
Job Details: 08/17/2018
Customer had moisture buildup on the shelves as she open the door. And moisture accumulating on top of the freezer door in her owners manual states moisture buildup in certain locations is considered normal.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Wickliffe, OH 44092
Jeff M
Job Details: 08/17/2018
Can not find a leak. For 15 minutes I ran a normal cycle did not find anything looked underneath machine. 20 minutes I ran a clean washer cycle looked underneath the washer after words could not find anything; Job Cmpltd,
We serviced a
MEDC215EW1 Maytag
Model Dryer
Near Willoughby, OH 44094
Brian M
Job Details: 08/17/2018
Cc that unit is squeaking Found back wall tweaked and rubbing drum Tweaked panel back out No squeaking noise OP TEST OK
We serviced a
WTW7500GC0 Whirlpool
Model Washer
Near Eastlake, OH 44095
Brian M
Job Details: 08/17/2018
14:51, Cc of noise Found wash plate loose Tightened washplate OP TEST OK
We serviced a
MVWC300CXW1 Maytag
Model Washer
Near Shaker Heights, OH 44120
Paul P.
Job Details: 08/17/2018
Tested washer found that washer not shifting between spin and agitate. Performed ohms test on shifter, 2580 ohms=good resistance. Checked connections to shifter and motor, found all connections good, passed all electrical tests. All tests pass, except shifter fault will come up, along with motor fault. Voltage readings at main board will fluctuate above and below listed values
We serviced a
WRT311FZDW00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 08/17/2018
Customer complaint of no cool, confirmed unit is completely dead, no only lights are on, compressor is not getting power, found thermostat open, unit needs new thermostat
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Chardon Township, OH 44024
Jeff M
Job Details: 08/17/2018
The adjustors are broken and the clips are missing and the lower rack collapsible rack has broken; ordrng 2 W10082853 (pivot-tine)s and 1 W10728160 (tine-row) and 2 WPW10546503 (AJUSTER)s and 1 WPW10588164 (HOUSING LEFT) and 1 WPW10588165 (RIGHT), schdld next appmnt for 8/23 THU 12-5,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEB6
Near Saybrook Township, OH 44004
Arthur V
Job Details: 08/17/2018
Found new ice maker stalled mid cycle. Replaced with truck stock unit icemaker cycled and filled. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Mentor, OH 44060
Arthur V
Job Details: 08/17/2018
Replaced shaft assy and rps sensor. Unit op test good. Left leak mat ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFF2550FEZ01
Near Mentor, OH 44060
Arthur V
Job Details: 08/17/2018
Replaced right side fresh food door in stainless. Op test good. Dent in side of unit looks like it was caused by a ratchet strap. It is barely visible and does not affect the operation. Customer ok with this. Unit op test good. ; Job Cmpltd,
We serviced a
GE DRYER
Model DPSR483EA1WW
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 08/17/2018
Found unit heating properly and has good air flow from outlet of unit. But air is restricted in a couple of spots on the add on vent coming off of dryer. Unit needs vent replaced. Collected by cc in the office. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Garrettsville, OH 44231
Robert A.
Job Details: 08/17/2018
Found srart relay clicking, replaced, op test ok; used 1 8201786 (STARTER7155) from stock, Cllctd $299.06 Check # 6086, Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Windham, OH 44288
Robert A.
Job Details: 08/17/2018
Ran diagnostic cycle, 2-1 stuck key, 1-2 control fault, ran test 51, needs control; ordrng 1 W11100602 (CONTROL), schdld next appmnt for 8/21
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/17/2018
Actuator was not registering the speed of a drum cam was worn out. Wash plate is also worn out; ordrng 1 W10902814 (WASH PLATE ), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock, schdld next appmnt for 8/27 MON 8-12,
We serviced a
WHIRLPOOl DRYER
Model LER4434AQ0
Near Cleveland, OH 44119
Jeff M
Job Details: 08/17/2018
The thermal was open the vent need cleaned. Installed new part unit op tested good. I also gave him Gary’s #; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
MEDX655DW0 maytag
Model dryer
Near Elyria, OH 44035
Gabriel P
Job Details: 08/17/2018
Replace part listed by pp,opt test ok ran cycle to make sure timer is moving, Set it at 50 move to 40 ,opt test ok ,and it’s heating ; Job Cmpltd
We serviced a
MTB2656DEQ maytag
Model refrigerator
Near Concord Township, OH 44077
Corina B
Job Details: 08/17/2018
CC that the unit is not cooling. Ff 58 fz 35. Turned unit into a defrost. Found the heater is open. Part is not longer available. Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF0
Near Conneaut, OH 44030
Arthur V
Job Details: 08/17/2018
Found ice maker broken and needs replaced. Please ship part to Fenton. 6600 depot rd Ashtabula,ohio 44004. ; ordrng 1 243297606 (ice maker), schdld next appmnt for 8/23 THU !,
We serviced a
FGHD2433KF1 FRIGIDAIRE
Model DISHWASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/17/2018
Sump motor is making loud noise. Bearing is going out.; ordrng 1 154844101 (motor kit)
We serviced a
CROSLEY WASHER
Model CAW35114GW0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/17/2018
Found unit needs a water valve. Cold water just trickling in. Replaced valve. Op tes
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Kent, OH 44240
Dan H
Job Details: 08/17/2018
Customer complaint that unit is leaking, confirmed, found unit leak through valve, unit needs new valve; ordrng 1 W11165546 (VALVE)
We serviced a
WFG530S0EW0 whirlpool
Model range
Near Middleburg Heights, OH 44130
Brian B
Job Details: 08/17/2018
CC that oven will not heat past 160. Found customer had placed a non stick liner on bottom of oven, blocking off the vents. Removed liner, set oven to 350. Oven preheated in 10 min to 350. Op test ok.; Job Cmpltd
We serviced a
WDT920SADM0 WHIRLPOOL
Model DISHWASHER
Near Kent, OH 44240
Dan H
Job Details: 08/17/2018
Customer complaint that unit is not draining, confirmed, found plastic hook lodge in drain pump housing, removed, unit drained, op test good
We serviced a
GE REFRIGERATOR
Model GTE18GTHBRBB
Near North Madison, OH 44057
Arthur V
Job Details: 08/17/2018
Found evap fan motor not running. Needs evap fan motor. ; ordrng 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HES
Near Solon, OH 44139
Robert A.
Job Details: 08/17/2018
Recovered refrigerant, replaced evap, comp, drier and slides, pulled 28”vac w/pump, watched, no change, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Aurora, OH 44202
Robert A.
Job Details: 08/17/2018
Found 1 tray of ice in bin, mold full of cubes, ran test 120, good, unit cycled and filled, fill tube heater working, found frz door not closing correctly, allowing warm air in, removed ice, reset product, good, op test ok;
We serviced a
JSD2789HES WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Macaulay G.
Job Details: 08/17/2018
No ice maker in unit. Office to order ice maker.; ordrng 1 D7824706Q (ice maker)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 08/17/2018
Unit is heating ok but drum is not turning freely. Found felt bearing on drum and on front panel, were hanging off and causing the drum to bind up. This causes the motor to over heat and shut down. Used high temp adhesive to reattach the felt strips. All tested ok.; Job Cmpltd
We serviced a
GSS25WGPJWW GE
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 08/17/2018
Customer complaint fridge randomly makes a clicking sound, confirmed after 10 min of checking moving parts the units control board had a relay clicking, unit needs board, quoted customer, customer does not want repair;
We serviced a
WTW6600SW2 whirlpool
Model washer
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/17/2018
Replace parts listed,ran diagnostics opt test ok,leave water mat ; Job Cmpltd
We serviced a
WRF767SDEM01 whirlpool
Model refrigerator
Near Avon, OH 44011
Brian B
Job Details: 08/17/2018
Replaced listed parts. Used steamer to clear coil. Sealed liner with silicone from t/s. Set controls. Op test ok.; used 1 W10841140 (SILICONE ADHESIVE ) from stock, Job Cmpltd
We serviced a
FFHS2622MSU Frigidaire
Model Refrigerator
Near Cleveland, OH 44102
Corey L.
Job Details: 08/17/2018
Installed new ice maker, cycled ice maker, op test good; Job Cmpltd
We serviced a
WTW4816FW2 whirlpool
Model washer
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/17/2018
Cc agitator does not work ,ran diagnostics no error code,ran auto test,customer has a warranty found pop on sb web,gear case broke inside is loud when egitates ordering gear case ; ordrng 1 W11255272 (GEAR CASE )
We serviced a
110.67862600 kenmore
Model dryer
Near Mayfield Heights, OH 44124
Corina B
Job Details: 08/17/2018
CC that the unit does not heat. Checked the voltage, good. Found the heater is open. Will need a new heater.
We serviced a
KRFC300ESS01 whirlpool
Model refrigerator
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 08/17/2018
CC that the ff is not cooling. Ran diag ff thermistor was giving a read of the ff. Will need a new control. Called SM to order part. ; ordrng 1 WPW10746274 (cntrl-elec 14156), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
C301 Whirlpool
Model Range
Near Willoughby Hills, OH 44092
Brian M
Job Details: 08/17/2018
Installed blower motorOP TEST OK
We serviced a
KSSS42MDX05 Kitchenaid
Model Refrigerator
Near Bratenahl, OH 44108
Corey L.
Job Details: 08/17/2018
Installed new door gasket, advised customer to reapply petroleum jelly for the next week or two to train seal to the cabinet, demonstrated, op test good; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
The unit was never lvl with the height of the countertop. Unit op tested good ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHB00
Near Willoughby, OH 44094
Jeff M
Job Details: 08/17/2018
The plastic pivot arm fell off the pedal that puts pressure against the microswitch unit tested good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
W10902061 Service pointed directly discussing the freezing issue needs the updated control with the software; ordrng 1 W11223731 (CONTROL ), schdld next appmnt for 8/20 MON 8-12,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
We serviced a
WHIRLPOOL RANGE
Model ART6121CC
Near East Cleveland, OH 44112
Jeff M
Job Details: 08/17/2018
The part arrived used. There is still packing slips in the box showing where it was sent. The dealer sent us used parts. I have the part for return this is also the fourth time in two months I receive the used part from the dealer. The box has signs that it was already open and use the original packing slip is covered up c pics; schdld next appmnt for 8/20 MON 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM00
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/17/2018
Order air diffuser for fresh food area ; ordrng 1 W10861170 (diffuser), schdld next appmnt for 8/20 MON !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Kingsville Township, OH 44004
Arthur V
Job Details: 08/17/2018
Replaced drain pump. Dampers not needed. Ran a recalibration cycle passed. Ran a rinse and drain cycle. Unit draining properly now. Op test
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville Township, OH 44077
Arthur V
Job Details: 08/17/2018
Replaced UI board. All selections now working. Op test good. Took core for return ; Job Cmpltd
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZC5415DW
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 08/17/2018
Replaced switch. Op test good ; Job Cmpltd
We serviced a
AMANA WASHER
Model NFW7200TW
Near Perry Township, OH 44081
Arthur V
Job Details: 08/17/2018
Cust complaint unit is making a sound like balls rolling around in tub when in spin cycle. Ran a drain and spin cycle no noise. Had customer put in a small load of towels and ran a rinse and spin cycle Est = 89.95 sc. 110.00 labor. Shipping 18.99. 1-wp34001340 @ 134.84. Total est = 378.54. Cust to purchase a new washer. ; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 08/17/2018
Found motor and blower wheel rubbing making noise customer is concerned with. Need to replace motor and blower wheel blower housing and clamp Used sbwebb for pop ; ordrng 1 279787 (motor) and 1 W10888146 (housing) and 1 WPW10121316 (clamp) and 1 WPW10349492 (wheel), schdld next appmnt for 8/20 MON !,
We serviced a
GE REFRIGERATOR
Model DFE29JSDGSS
Near Perry Township, OH 44081
Arthur V
Job Details: 08/17/2018
Called techline charles —- ran diagnostics getting three fan errors every one except fresh food fan motor. Erors state happened 1 time 8 days ago. Charles said to replace main bd and fresh food fan motor. Talked to SM. Fan motor showing not available. Subs to a kit that has been discontinued. Shawn to submit to NEW Someone to contact customer within 7-10 business about availability of getting part. Reschedule for 10 days out. ; ordrng 1 WR55X30452 (MAIN BD ) and 1 WR60X26866 (FRESH FOOD FAN MOTOR ), schdld next appmnt for 8/27 MON !
We serviced a
MVWB865GW0 WHIRLPOOL
Model WASHER
Near Aurora, OH 44202
Dan H
Job Details: 08/17/2018
Customer complaint of loud noise and lid is loose, confirmed, noise is coming from bearings in gearcase, unit needs new gearcase and lid, unable to remove agitator bolt, unit also needs agitator, bolt, filter, basket, and tub; ordrng 1 W10512161 (TUB) and 1 W10752187 (BOLT ) and 1 W10811956 (GEARCASE ) and 1 W10811960 (BASKET) and 1 W10909670 (NUT) and 1 W11032711 (WASHER) and 1 W11161960 (AGITATOR ) and 1 W11259006 (LID) and 2 WP8533928 (SCREW)s and 1 WPW10215093 (FILTER)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Solon, OH 44139
Robert A.
Job Details: 08/17/2018
, Found ff evap frozen, unable to bet appart without breaking cover, needs evap cover; ordrng 1 W10875099 (COVER), schdld next appmnt for 8/20
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Aurora, OH 44202
Robert A.
Job Details: 08/17/2018
Found ff/frz 70deg, found comp not running, comp making a buzz noise, tapped system, at 65psi, needs comp at 65psi, needs comp and drier; ordrng 1 W11107278 (COMP KIT) and 1 W11109499 (DRIER), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 8/20 MON ! [****], saved tckt [SdLink\314804a.png], saved tckt [SdLink\31480
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Kent, OH 44240
Robert A.
Job Details: 08/17/2018
Unit not cooling, comp making noise, checked system w/uv light, no dye, tapped system, lowside at 35; highside at 55, bad comp, recovered refrigerant, replaced comp and drier, pulled 28”vac w/pump, watched, no change, charged 5.5 oz r134a, unit cooling, pressures good, ran test 4, op test ok; used 1 W10276644 (COMP KIT) from stock, Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GNE25JGK FWW
Near South Euclid, OH 44121
Jeff M
Job Details: 08/17/2018
The units handle is broken. Needs replaced ; ordrng 1 WR12X25618 (HANDLE ), schdld next appmnt for 8/23 THU 8-12,
We serviced a
WHIRLPOOL RANGE
Model KGRA806PSS01
Near Mentor, OH 44060
Jeff M
Job Details: 08/17/2018
reinstalled the user interface it was popped out of place unit tested good I recalibrated the oven it was 40° off;, Job Cmpltd
We serviced a
MVWB865GW0 Maytag
Model Washer
Near Independence, OH 44131
Paul P.
Job Details: 08/17/2018
Tested washer, not filling at hot water inlet to balance water temperature at any setting. Checked connections at control and water inlet valve, found loose connector at water inlet. Made sure all connections fitted properly. Tested washer with small towel wash load, washer is now filling properly. Then ran in drain and spin cycle to test drain, operating properly. Set down mitigation mat.; Job Cmpltd
Near Cleveland, OH 44113
Corey L.
Job Details: 08/17/2018
Maytag Washer Customer complaint start and done buttons do not work and sometimes others, confirmed, buttons not working, did stuck key test, unit needs new control panel; ordrng 1 W10811151 (panel-cntl 151.95)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FNAE
Near Eastlake, OH 44095
Jeff M
Job Details: 08/17/2018
As soon as I plugged in the main LED module module only work for a few seconds and then burned out they took a picture of the control. ; ordrng 1 WPW10515057 (LED) and 1 WPW10515058 (LED MOD), schdld next appmnt for 8/24 FRI 8-12,