Near South Euclid, OH 44121
Jason N
Job Details:
07/06/2020
DISHWASHER WHIRLPOOL DU1055XTPT4 "Cc unit not draining Found standing water in tub Ran cancel drain, pump, only humming. Checked drain line, found disposal drain plug was not knocked out. Called landlord, he said to go ahead and do it. Knocked out disposal drain plug. Ran wash test then
Near North Olmsted, OH 44070
David R
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Cc no ice, and temp rising both sections. Temp in FZ about 25*, temp in FF about 45*. Customer has non coated evap in FF. Found Service Pointer, Sealed system repair. Ordering compressor if process tube too short then replace. ***3 job count *** sealed s
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced diffuser. Also put 100% silicone at the bottom of the cabinet on freezer section to seal the gap.,also customer accidentally send part to her work so had to wait 15 minutes for one of her employees to bring part but during that time we start ste
Near North Ridgeville, OH 44039
David R
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc no ice. Found Icemaker was not cycling on its own. Valve checked good. Will need Icemaker, did not want fixed at this time. ; used 1 W10884390 (ICE MAKER ASS) from stock"
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
07/06/2020
WASHER MAYTAG MVWB835DW5 "Cc: not draining, making clicking noiseFound error code f0e3(overload). Advised customer on loading. Ran auto test and calibration. Op test ok"
Near Elyria, OH 44035
David R
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDBE00 "Cc unit not coming on, customer had a different company come out before us, also prior to issue Icemaker not working. Plugged unit in, PO keep coming up on UI and within 2-3 seconds will cut the unit off and keep trying but will not actually turn on. Pow
Near Berea, OH 44017
David R
Job Details:
07/06/2020
FREEZER WHIRLPOOL WZF34X18DW03 "Gasket fit but door is bowed at top, not allowing gasket to sit properly. Ordering gasket and door. If need be use a shim on bottom hinge. ; ordrng 1 W10746783 (dor-fmd) and 1 W10856583 (gasket-dor) and 1 WPW10481434 (nameplate)"
Near Lorain, OH 44055
Gabriel P
Job Details:
07/06/2020
WASHER AMANA NTW4516FW3 "Ran diag found no error codes. Ran a rinse and spin cycle with towels. Explain cust how new energy efficient top load washer works. Everything seems normal is working as design,opt test ok"
Near Chagrin Falls, OH 44022
Brian M
Job Details:
07/06/2020
DISHWASHER FRIGIDAIRE FDB421RFS3 C unit not turning on Verified timer getting power Timer not functioning Needs timer #154294401 is NLA ; ordrng 1 154294401 (timer)
Near Bay Village, OH 44140
Gabriel P
Job Details:
07/06/2020
DISHWASHER PORT KITCHENAID KUDS30FXSS1 Replace all parts. Drain pump is clear. Ran auto test. Op test ok
Near Cleveland, OH 44120
Corina B
Job Details:
07/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cust showed pop, sent pic. CC that the ice maker does not work.ran diag step 56 no error codes. Ran step 57 and step 45. Cycled and filled. Optest ok"
Near Parma, OH 44134
Corina B
Job Details:
07/06/2020
WASHER WHIRLPOOL WFW72HEDW0 "CC that the unit does not drain. Checked drain pump, clear. Replaced the drain pump. Started a rinse and spin. Optest ok. Advised cust to use 1-2 tablespoons of detergent."
Near Aurora, OH 44202
Brian M
Job Details:
07/06/2020
COOKTOP ELE WHIRLPOOL WCG77US0HS00 Cc unit won’t stop clicking Found right rear burner switch stuck in the down position Replaced switches Ran test OP Test Ok
Near Solon, OH 44139
Brian M
Job Details:
07/06/2020
REFRIGERATOR KITCHENAID KSF26C4XYY04 "Cc unit not cooling Found unit to have Normal frost pattern on evap not a sealed system issue Found fan not running or receiving power checked rear control found no voltage going to fan Unplugged unit for 30 sec then plugged back in Normal operation retu
Near Euclid, OH 44119
Jason N
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL ATF2110DRW "Cc unit still leaking in ff Customer states still finding small puddles on bottom of ff section. Rechecked drain cup and drain line. Both clear and look good. Poured water down drain, good flow down through tube. Noticed condensation on back wall of ff s
Near Chagrin Falls, OH 44022
Brian M
Job Details:
07/06/2020
HOOD WHIRLPOOL GXW7336DXS2 Cc unit will not go on high Found switch to be malfunctioning Needs switch ; ordrng 1 W11245985 (switch-pb)
Near Strongsville, OH 44136
David R
Job Details:
07/06/2020
WASHER MAYTAG MVWB855DC3 "Spin is working. Tested diagnostics, no error code. Manually went into spin/agitate, good both working. Went through a couple of mins of rinse/spin cycle. Working correctly. Op test ok"
Near Strongsville, OH 44136
Corey L.
Job Details:
07/06/2020
WASHER WHIRLPOOL WTW7040DW0 "Customer complaint seems only in bulky cycle it will shut off mid cycle sometimes, no errors, unit is connected to gfi, amp draw with weight on bulky cycle could be cutting power to unit stopping cycle, advised to have gfi removed before replacing contro
Near Highland Heights, OH 44143
Jason N
Job Details:
07/06/2020
REFRIGERATOR GE ZISS480DRCS "Cc unit not dispensing water.Customer stated he tried it earlier today and now it’s working, it didn’t work for 2 days. Ran dispense test multiple times. Water dispensing normally at this time. Advised customer to monitor, possibly frozen line in freezer
Near Parma Heights, OH 44130
Corey L.
Job Details:
07/06/2020
WASHER MAYTAG MVWB765FW3 "Customer complaint washer knot working but outlet was tested with a hairdryer and worked, found unit plugged into gfi, advised gfi needs changed for unit, confirmed unit not responding at all, unable to open lid for ms as it’s locked will get on return,
Near Cleveland, OH 44106
Jason N
Job Details:
07/06/2020
WASHER WHIRLPOOL WTW4800XQ4 "Cc unit off balanceFound unit front right suspension spring broken away from suspension bushing ball. Other spring bushings showing signs of damage as well. Unit needs suspension springs.; ordrng 1 W10780048 (suspension7103), used 1 SHIPPING (shipping an
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/06/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Took pictures of POP. unit is not level. Notice that the unit does not have enough space at the top to raise the front and lower the back. The counter top is granite so they put a bracket on top of DW to hold unit. Explain cust that the side of the unit
Near Aurora, OH 44202
Brian M
Job Details:
07/06/2020
DRYER MAYTAG MED4200BW0 Installed control Tested each cycle OP Test Ok
Near Strongsville, OH 44136
Corey L.
Job Details:
07/06/2020
RANGE WHIRLPOOL WFE535S0JZ0 "Customer complaint oven takes too long to preheat timing cycles it seems to take 10 or so min to about 350 then another 20 to get to 450, ran diagnostics no errors, started bake for 450, unit preheated to 350 in 15 minutes, then to 440 in another 10, the
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/06/2020
WASHER WHIRLPOOL MVWC465HW2 "Took pictures of POP. Ran diag found error code F5E2 – LID LOCK FAULT. Replace from T/S. Ran calibration and auto test, pass. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
Near Cleveland, OH 44120
Corina B
Job Details:
07/06/2020
WASHER MAYTAG MET3800TW2 "Replaced the timer. Optest ng. Checked the temperature switch pin 1 and 7 120 volts. Pins 1 and 6 0 volts. Will need a new switch. ; ordrng 1 W10114118 (Switch), used 1 Shipping from stock"
Near Painesville, OH 44077
Joe O
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed door. Op test ok
Near Mentor, OH 44060
Joe O
Job Details:
07/06/2020
REFRIGERATOR GE PSCS3RGXGFSS "Cc: not making ice, loud noiseCycled ice maker, ice maker cycles but does not call for water. Needs ice maker; ordrng 1 WR30X10093 (icemaker asm19605), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Brooklyn, OH 44144
Corina B
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Replaced the freezer handle. Optest ok.; used 1 Shipping from stock
Near Cleveland, OH 44128
Corina B
Job Details:
07/06/2020
WASHER MAYTAG MVWB835DC3 "Replaced the gearcase, drain pump, control, rotor, stator, wire Harness, clutch, cam. Ran a calibration. Started a normal cycle, optest ok. Brought core back for return ; used 1 W10811956 (Gearcase) from stock"
Near Strongsville, OH 44136
David R
Job Details:
07/06/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc wasn’t cooling but a day later was working correctly, said was frost in FZ all over. Tested temps, normal, looked in both sections no frost or anything out of the normal, no water line hooked up. Temps were 40* in FF, 3* in FZ, in defrost mode right n
Near Brecksville, OH 44141
Corey L.
Job Details:
07/06/2020
DISHWASHER WHIRLPOOL WDF760SADT2 "Customer complaint when the cycle is finished sometimes it stats a new one automatically and then it needs canceled to open, had customer demonstrate what happens when this occurs, when the cycle is complete she thought she had been told to press the sta
Near Brecksville, OH 44141
Corey L.
Job Details:
07/06/2020
WASHER MAYTAG MHW6630HC0 "Customer complaint of a dent on lower left side of wall, unit is a front load two techs needed to transfer suspension and drum, rescheduling to have another tech with;
Near Kent, OH 44240
Brian M
Job Details:
07/06/2020
RANGE MAYTAG MER8600DE0 Cc unit not heating Found bake element open Needs bake element Found element to be under a 10 year warranty Part is covered ; ordrng 1 W10779716 (elmnt-bake)
Near Atwater, OH 44201
Brian M
Job Details:
07/06/2020
DRYER MAYTAG MED5630HC1 Cc unit not drying well on sensor mode Tried to test sensors but control board keeps shutting down on test cycle Needs control board ; ordrng 1 W11388032 (Control)
Near Cleveland, OH 44144
Corina B
Job Details:
07/06/2020
WASHER WHIRLPOOL WTW7300XW0 "Replaced the hub. Optest ng. Found the basket is seized to the bearing. Will need a new bearings. Basket does not come off of the tub. Will need a new tub, basket. Cust does not want to repair. ; ordrng 1 W10193886 (Tub) and 1 W10310957 (Basket), used 1
Near Strongsville, OH 44149
David R
Job Details:
07/06/2020
RANGE WHIRLPOOL WFE540H0ES0 "Cc of spark in oven and spark at control. Found element broke in half. Getting 240vc from outlet, control is not sending out 240 down to element, less than 1vAC. Will need control and element. Customer paid SVC, do not order parts ; ordrng 1 W10779716 (e
Near Elyria, OH 44035
Gabriel P
Job Details:
07/02/2020
RANGE AMANA AGR5330BAS3 Door frame came on will need part listed took pic of pop ; ordrng 1 WPW10535793 (glass-door)
Near Lorain, OH 44053
Gabriel P
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL GI5SVAXVB00 "Replace seal,opt test ok"
Near Mentor, OH 44060
Jeff M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The water line in the rear was kinked
Near Rootstown Township, OH 44272
Brian M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc of no water being dispense Found water line frozen Removed water line and cleared clogged Advised to move temp up also because he stated his veggies was freezing sometimes
Near Ravenna, OH 44266
Brian M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc of no water Found bladder frozen Defrosted bladder and adjusted temps OP Test Ok
Near Kent, OH 44240
Brian M
Job Details:
07/02/2020
DRYER AMANA NGD4655EW2 Cc unit not drying properly Found dryer to be functioning as design but she has a clog in vent going to roof Advised her to contact maintenance to have it cleaned
Near Kent, OH 44240
Brian M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Installed water valve and lines Ran several cups of water OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Mentor, OH 44060
Jeff M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 Installed new part unit tested good. I replaced the filter and still having slow water dispenser with the filter without a filter everything works fine needs a filter housing; ordrng 1 WPW10121138 (housing)
Near Mentor, OH 44060
Jeff M
Job Details:
07/02/2020
DRYER MAYTAG MEDC465HW0 "Timer is not working est only ; ordrng 1 WPW10185992 (timer), used 1 SHIPPING (shipping and handling) from stock"
Near Eastlake, OH 44095
Jeff M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 drain part covered, customer wants to install it himself; ordrng 1 W10619951 (drain tube)
Near Mentor, OH 44060
Jeff M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Customer has the unit turned all the way up there is a service pointer talking about in adequate temperatures and rerouting the thermostat sensor most the time when I run into these the thermostat needs replaced; ordrng 1 W10866230 (thermostat)
Near Aurora, OH 44202
Brian M
Job Details:
07/02/2020
REFRIGERATOR MAYTAG MSD2650KES "Cc unit leaking water into ice bin Found ice maker to have a crack in mold Needs icemaker assembly, cover wire harness and cover ; ordrng 1 D7824706Q (ice maker) and 1 67001489 (harns-wire) and 1 67004816 (cover-frnt) and 1 10884401 (arm-shut)"
Near Mayfield Heights, OH 44124
Jeff M
Job Details:
07/02/2020
REFRIGERATOR MAYTAG MRT118FFFM01 The temperatures inside the unit tested good customers just nervous
Near Highland Heights, OH 44143
Jason N
Job Details:
07/02/2020
REFRIGERATOR ELECTROLUX FRS3R4EB4 "Installed condenser fan assembly. No abnormal noise, op test good."
Near Ashtabula, OH 44004
Joe O
Job Details:
07/02/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Cc: frost build up in freezerFound freezer door gasket is not sealing correctly. Steamed gasket. Gasket sealing after steaming it out. Customer also had freezer over stocked. Advised customer on loading and how having too much in the freezer it can push o
Near Madison, OH 44057
Joe O
Job Details:
07/02/2020
REFRIGERATOR MAYTAG MTF2142EEQ01 Cc: not cooling properlyFound temps in ff section at 60 degrees and freezer at 25 degrees. evap fan is not running. Needs evap fan motor.Customer does not want to repair at this time
Near Leroy Township, OH 44077
Joe O
Job Details:
07/02/2020
DISHWASHER FRIGIDAIRE PLD2855RFC3 "Cc: Heating element not heating upOhmed out element, has 17 ohms. Ohmed out high limit thermostat, checked good. Ran diagnostics test. Found control is not sending power to element. Found unit not draining. Drain pump is receiving 120v. Needs control and
Near Grafton, OH 44044
David R
Job Details:
07/02/2020
RANGE WHIRLPOOL WFE525S0HV1 "Cc unit display and oven not working, Top burners are good. Went to back to look at terminal block. Burned up. Found ground wire from power cord not in correct spot. Correct and replaced terminal block, spliced burnt wires. Tested. Good. Display came bac
Near Cleveland, OH 44112
Corey L.
Job Details:
07/02/2020
WASHER WHIRLPOOL WTW7300DW1 "Replaced rotor, calibrated, op test good"
Near Willowick, OH 44095
Corina B
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the gasket. The bottom of the gasket keeps popping out of the liner. Will need a new door. ; ordrng 1 LW10858417 (Door)
Near Richmond Heights, OH 44143
Corina B
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the freezer handle is loose and freezer light does not work. Found the shoulder bolt was crooked. Readjust the bolt and tightened the handle. Replaced the freezer switch from surplus t/s. Optest ok; used 1 W11396033 (Switch) from stock
Near Grafton, OH 44044
David R
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 "Cc Icemaker no working. Found Icemaker stuck mid cycle with ice sticking out of it. Found ice in line. Icemaker not cycling. Test 15, ice level sensor is good. Will need heater fitting tube, and Icemaker.; ordrng 1 W10347267 (fitting) and 1 WPW10251076 (
Near Bainbridge, OH 44023
Brian M
Job Details:
07/02/2020
DISHWASHER KITCHENAID KDTE104ESS1 Installed sump assembly Ran test cycle OP Test Ok
Near North Ridgeville, OH 44039
David R
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc Icemaker in FF not working. Went into diagnostics step 56, E5 error code, Icemaker thermistor is bad. Icemaker is cycling and water is good. Error code indicates new Icemaker needs to be replaced. Advised customer of non warranty. Customer to call whi
Near Mentor, OH 44060
Joe O
Job Details:
07/02/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Cc: no waterFound unit not filling with water. Found a piece of glass under float switch. Ran test cycle. Op test ok
Near Pepper Pike, OH 44124
Jeff M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Installed new part unit tested good
Near Pierpont, OH 44082
Jeff M
Job Details:
07/02/2020
DRYER SAMSUNG DD48J7700EWA2 The vent inside the unit came apart I reassembled the venting with aluminum foil tape unit tested good
Near Ashtabula Township, OH 44004
Jeff M
Job Details:
07/02/2020
WASHER WHIRLPOOL WTW5000DW2 Do unit was off balance and re-calibrated machine unit tested good
Near Cleveland, OH 44105
Corina B
Job Details:
07/02/2020
WASHER WHIRLPOOL WTW7500GC0 "Cust called rent a center, they said they are paying for the repair. Called office GH said we do not bill rent a center. Advised cust to call rent a center back to have them sent payment up with us"
Near Sheffield, OH 44054
Gabriel P
Job Details:
07/02/2020
WALL OVEN WHIRLPOOL RBS305PDB16 Cust complaint oven stay on and doesn’t turn off she has to turn breaker off call bj explain she will need control and ui but one part was discontinued she will get new
Near Avon Lake, OH 44012
Gabriel P
Job Details:
07/02/2020
REFRIGERATOR GE PSS26MGPACC Ui had stuck button intermittently it locked it self gave estimate on ui is discontinued cannot be fix
Near Cleveland Heights, OH 44106
Corey L.
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "Installed valve, op test good"
Near Cleveland, OH 44120
Jason N
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Cc unit leaking from housing and filter not staying inReplaced filter housing using customer supplied pre Id part. Reinstalled filter, no leaks. Showed customer how to install new filters. Tested dispense, Op test good."
Near Bedford, OH 44146
Brian M
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed water valve OP Test Ok
Near Cleveland, OH 44112
Corey L.
Job Details:
07/02/2020
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer turning on by itself some times not tumbling but display turns on, unit had moisture on it from dripping pipe above in basement, water drops can mimic a finger press, advised to have leak taken care of and protect dryer from exce
Near Garfield Heights, OH 44105
Jason N
Job Details:
07/02/2020
RANGE WHIRLPOOL WFE505W0HS0 Installed bake element. Ran test bake to 300 degrees. Op test good.
Near WARRENSVL HTS, OH 44128
Jason N
Job Details:
07/02/2020
WASHER MAYTAG MVWB765FC2 "Cc unit not starting wash cycle all the timeRan diagnostics, found codes f5e1 for lid switch fault, lid is up, and f7e9 for locked rotor. Ran auto test, all functions passed. Ran manual lid lock test several times. No physical obstruction on basket. Agit
Near WARRENSVL HTS, OH 44128
Jason N
Job Details:
07/02/2020
WASHER AMANA NTW4516FW3 "Cc unit not filling or cyclingRan diagnostics, found code f8e1 for long fill, no fill, and f5e2 for lid lock fault.Ran manual lid lock test, unit will not lock. Unit needs lid lock. Replaced using truck stock. Ran auto test and manual lid lock test. Unit
Near Cleveland, OH 44113
Corey L.
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced parts listed, op test good"
Near Olmsted Township, OH 44138
David R
Job Details:
07/02/2020
WASHER MAYTAG MAV6300AWW "Cc black spots on clothes. Found grease coming up from seal, through middle of agitator. Also found grease on lower components, belts are worn down and greasy. Splines on transmission to agitator worn down and corroded, will have to break agitator off. A
Near North Olmsted, OH 44070
David R
Job Details:
07/02/2020
DRYER WHIRLPOOL WGD5100HW0 "Replaced part. Found motor piece broken off that connects belt. Replaced belt from t/s. Harness wire damaged when putting unit back together. Ordering motor, wheel if it gets damaged, harness.*** put on cancellation list ; ordrng 1 279787 (motor) and 1 W
Near WARRENSVL HTS, OH 44128
Jason N
Job Details:
07/02/2020
WASHER MAYTAG MVWC465HW2 "Cc unit not completing cyclesRan diagnostics, found codes f5e2 for lid lock fault, f5e3 for lid unlock fault, and f2e1 for stuck key. Unit needs lid lock. Replaced using truck stock. Ran auto test and manual lid lock test. Lid locking normally. Op test g
Near Ashtabula, OH 44004
Jeff M
Job Details:
07/02/2020
REFRIGERATOR MAYTAG MHE2651HEQ The start device was tripping I installed a new start device one that I had in my bag. It tripped the new start device the compressor is seized needs a new compressor the unit is like 20 years old customer will just buy a new one
Near North Olmsted, OH 44070
David R
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc lights out. Found wire on FZ bend and open. Replaced from t/s. Tested. Good. Op test ok; used 1 W11205083 (MODULE) from stock
Near Avon, OH 44011
Gabriel P
Job Details:
07/02/2020
DISHWASHER GE GDF610PSJ5SS "Cc that unit does not turn on. Check power going to main control , found 140Volts. Control not responding will part listed,will not repair"
Near Westlake, OH 44145
Gabriel P
Job Details:
07/02/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 "Ran diag found error code 2-1 stuck key, causing unit to start on its own. Replacing UI and harness. Top pick of POP; ordrng 1 W10566919 (jumper) and 1 W11403919 (UI )"
Near Aurora, OH 44202
Jason N
Job Details:
07/02/2020
WALL OVEN WHIRLPOOL WOCA7EC0HZ00 "Cc unit still not keeping time/date Ran diagnostics, found code history with multiple f6e0 codes for communication error. Unit is connected to WiFi. Called wp techline, Dustin, if connected to WiFi, should be updating and keeping current. Had me check cu
Near Rocky River, OH 44116
Gabriel P
Job Details:
07/02/2020
WINE COOLER KITCHENAID KURL304ESS01 Door never arrive took pictures of pop is under one year ordering door also took pictures of damage ; ordrng 1 W11431159 (DOOR )
Near Lakewood, OH 44107
Gabriel P
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found light switch broken. Replace from surplus (w11396033). Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 W11396033 (SWITCH) from stock"
Near Auburn Township, OH 44023
Jason N
Job Details:
07/02/2020
REFRIGERATOR MAYTAG MFI2568AES "Cc unit intermittent dispense of water or ice.Customer states dispense of either ice or water will intermittently stop working. Ran dispense tests multiple times, finally able to duplicate issue. Ran diagnostics, paddle input state is reading normal(on)
Near Cleveland, OH 44113
Corey L.
Job Details:
07/02/2020
WASHER WHIRLPOOL WFW5090JW0 "Tried calling Ben 3x to come early no answer, showed up and buzzed management button who opened door, customer was in unit 4305 but only had the console, unit allows selections and locks door but will not add water nor spin the whole cycle, found sp W113
Near North Royalton, OH 44133
Corina B
Job Details:
07/02/2020
REFRIGERATOR WHIRLPOOL WRF560SEHW00 CC that the ice maker is leaking. Found the back wall of the freezer solid block of ice. Steamed the ice out. Replaced the valve and icemaker. Optest ng. Water is spraying out of the fill tube. Turned down the pressure to the water line cycled ice maker.
Near Concord Township, OH 44077
Joe O
Job Details:
07/02/2020
RANGE KENMORE 790.78909 "Cc: not heating(either oven)Found upper oven igniter open, igniter is receiving proper power. found lower oven igniter only pulling 2.4 amps. Needs upper and lower igniter. Installed oven igniters. Ran test bake. Op test ok; used 2 12400035 (IGNITER5299)
Near Brecksville, OH 44141
Corina B
Job Details:
07/02/2020
WASHER WHIRLPOOL WTW5840BW0 "CC that there is a loud noise in the spin cycle. Ran diag F7e1 basket speed fault, f7e7 MOTOR UNABLE TO REACH TARGET RPM. Found the gearcase siezed. Will need a new gearcase. ; ordrng 1 W11035747 (Gearcase), used 1 Shipping from stock"
Near North Olmsted, OH 44070
David R
Job Details:
07/02/2020
MICROWAVE WHIRLPOOL CAE2795FQ0 "Replaced part. Tested. Ran service diagnostics, good, all components working. Op test ok"
Near Cleveland, OH 44135
David R
Job Details:
07/02/2020
DRYER WHIRLPOOL RED4516FW0 "Cc of noise. Took off front panel, found debris stuck in front seal. Removed and tested. Good. Op test ok"
Near Cleveland, OH 44111
Corey L.
Job Details:
07/02/2020
OTR MICROWAVE MAYTAG MMV1175JZ0 "Installed mag cap and diode, op test good"
Near Moreland Hills, OH 44022
Jason N
Job Details:
07/02/2020
WALL OVEN WHIRLPOOL WOS51EC0HS01 "Installed control board an ui console. Ran bake test to 350 degrees. Unit preheat good, reaches 350 degrees. Op test good."
Near Fairview Park, OH 44126
David R
Job Details:
07/02/2020
DISHWASHER MAYTAG MDB7749SBM0 "Cc of leaking. Found seal starting to deteriorate, found a split on both ends. Causing letting water through. Checked around and all other components look good. Customer paid SVC, do not order parts ; ordrng 1 W11177741 (gasket), used 1 SENIORDISCOUNT (s
Near Independence, OH 44131
Corey L.
Job Details:
07/02/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer complaint there is a crack in the liner wpl sent an epoxy kit, confirmed cracked liner on right bottom of ff, epoxy kit for cracked liner has instruction sheet 8201699, the crack has a good size lip making it uneven, first couple steps state to
Near Eastlake, OH 44095
Corina B
Job Details:
07/02/2020
WASHER MAYTAG MVWC400XW1 "CC that the unit does not spin. Ran diag F7E1 – BASKET SPEED SENSOR FAULT, F7E5 – SHIFTER FAULT. When running a manual agitate it agitated. Did not manual spin. Checked the capacitor, wires good. Will need a new shifter. ; ordrng 1 WPW10006355 (Shifter)"
Near Maple Heights, OH 44137
Corey L.
Job Details:
07/02/2020
WASHER AMANA NTW4516FW3 "Installed parts listed, op test good"
Near Orange, OH 44122
Corey L.
Job Details:
07/02/2020
WASHER MAYTAG MVWB850YG1 "Customer complaint washer not working jus says f51 every time we try, confirmed f51 rod sensor fault, found screw loose to rotor, added loctite and tightened, op test good, only charging a svc for tightened screw"
