We serviced a
WHIRLPOOL STACKED W/D
Model WET4024HW0
Near Cleveland, OH 44113
Dan H
Job Details: 07/21/2021
"Customer complaint that dryer drum is not spinning, confirmed , found belt snapped, unit needs new belt; ordrng 1 3394652 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ02
Near Kirtland, OH 44094
Joe O
Job Details: 07/21/2021
Installed freezer led. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Walton Hills, OH 44146
Corina B
Job Details: 07/21/2021
"Cust showed pop, sent pic. CC that there is frost in the freezer. Confirmed. Found the freezer gasket not touching the cabinet frame. Steamed out the gaskets. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Cleveland, OH 44120
Dan H
Job Details: 07/21/2021
"Customer complaint of frost build up in freezer section, doors are sealing, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Lorain, OH 44053
Marie V
Job Details: 07/21/2021
"Cc that the unit is making a grinding noise when agitating. Ran diag no error codes , ran auto test, pass cust told me which one was the noise, explain that thats normal operation. Explain that 6-7 bath towels = a full load and that they only need 1-2 tablespoons of detergent Pedro load. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 07/21/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Painesville, OH 44077
Jeff M
Job Details: 07/21/2021
Installed the new part op tested good. Control
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Solon, OH 44139
Corina B
Job Details: 07/21/2021
CC that there is a loud noise. Found a lot of frost in the freezer. Found the freezer gasket coming off. Steamed out the freezer. Will need a new cover.; ordrng 1 W10919804 (Cover)
We serviced a
KITCHENAID WINE COOLER
Model KURR314KSS00
Near Westlake, OH 44145
Marie V
Job Details: 07/21/2021
"Took POP . Cc that the unit is not cooling and that they had to turn the cooling off because it had an alarm every 4 hours or so. When arrived turned cooling back on, no fan running. Only the condenser fan was running. Took back panel off and verify all connections, found a connector on compressor not all the way in. Plugged in all the way and compressor started for a second and then it stopped, I unplugged unit and waited and plugged back in. No changes, took front panel off and verify connections in the front. They were all good. When put unit back together compressor and evap fan started running. Advice cust to monitor. And allow unit 24 hours to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chesterland, OH 44026
Joe O
Job Details: 07/21/2021
"Cc: water line on rear of unit has hole, customer wondering if shelves are missingFound pin hole in filter housing water line. Advised customer the extra spaces in the freezer are to allow the shelves to be moved. Needs water filter lines; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)"
We serviced a
WHIRLPOOL STACK W/D
Model WED6620HC0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/21/2021
"Cc: since last visit for the washer, the dryer started leakingCustomer stated since we repaired the washer the dryer started leaking from the door while using the steam function. Found water markings on the front of the dryer. Ran auto test. Unit is misting as it should. Checked outside vent. Found low air flow. Advised customer to have venting checked. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Needs venting checked"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGD506GSS00
Near Aurora, OH 44202
Corina B
Job Details: 07/21/2021
Customer stated the burners would spark when unit was off. Advised cust to get a video of the spark if it happens again. Replaced the burner heads. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Oakwood Village, OH 44146
Dan H
Job Details: 07/21/2021
"Customer complaint that unit is not making ice and the freezer is not freezing food, fresh food section temperature at 55 degrees, freezer section temperature at 32 degrees, partial frost pattern on freezer section evaporator, unit needs new fresh food section evaporator and compressor, customer does not want repair at this time ; ordrng 1 W11492867 (Evaporator) and 1 8201675 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1100XTLB1
Near Seven Hills, OH 44131
Dan H
Job Details: 07/21/2021
"Installed new tub, no leaks , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Westlake, OH 44145
Marie V
Job Details: 07/21/2021
"Unit is under warranty. Looked up the entitlement shows in warranty. Cc that the freezer light works sometimes but its been good for the last week, also frost on freezer and ice got melted and had snowflakes all over freezer compartment, and that the doors arent aligned. Ice is good now, explain cust that maybe door didnt closed all the way causing frost on freezer and ice to melt, left hand side door is lower and mullion is barely hitting top to properly open and close, added washer to left door and oiled bottom hinges so door can close better. Ask cust to test door. Op test ok; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
GE DRYER
Model DBSR463GG7WW
Near North Olmsted, OH 44070
Marie V
Job Details: 07/21/2021
"Cc that the switch broke. Confirmed replace start switch, tested unit, unit started heating. Advice cust to replace plastic vent because thats considered a fire hazard. Replace with flexible metal or ridged metal. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 07/21/2021
Cc unit still not closing properly and UI messing up Called whirlpool stated findings and stated what previous work was done to try and fix, Unit going for review
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 07/21/2021
Installed the new part op tested good. Icemaker
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 07/21/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Joe O
Job Details: 07/21/2021
"Installed control. Found control beeping, would not run. Ohmed out compressor, evap fan. Hooked up compressor tester. Found compressor not running. Re ordering control. Needs compressor, evap fan motor, ui, and inverter boxParts out of stock, office to reschedule; ordrng 1 W10822580 (evap fan motor) and 1 W10839424 (cntrl-elec) and 1 W10841139 (compressor) and 1 W10629033 (inverter box) and 1 W10818296 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/21/2021
Replaced the heater and valve. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IKSS03
Near Chagrin Falls, OH 44022
Corina B
Job Details: 07/21/2021
Replaced the condenser fan. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GFE24JSKFFSS
Near Perry, OH 44081
Jeff M
Job Details: 07/21/2021
Installed the new part op tested good. Damper. I found that the freezer seal is not ceiling correctly there is a rip in the corner needs a seal; ordrng 1 WR14X25030 (Gasket)
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/21/2021
"Cc that the unit is leaking from door. Confirmed found were the steam comes out loose causing water to go between door and leak, adjusted and tested and took bottom panel off. Found a very small leak from seal on unit. Unit will need seal from pump. ; ordrng 1 WD08X22758 (Seal pump), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model n/a
Near Eastlake, OH 44095
Dan H
Job Details: 07/21/2021
"Customer complaint of f96 error code, confirmed, f96 error is for cooling fan , lower fan is running, upper fan is not unit need new upper cooling fan; ordrng 1 WB26X31060 (Cooling fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44120
Jason N
Job Details: 07/21/2021
"Cc unit leaking Cust stated unit leaking from motor connection under unit upon first use. Found drain pump housing cracked, not sealing. Unit needs drain pump. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11219380 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Madison, OH 44057
Joe O
Job Details: 07/21/2021
Cc: not fillingFound error codes f3e2(inlet water temp fault) f8e1(long fill) f2e1(stuck key). Found no water flow from hot valve. Pulled lines has good pressure. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details: 07/21/2021
I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Just to be sure I also pressurize the system to 100 pounds held for 10 minutes. Charge the unit with 4.27 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
David R
Job Details: 07/21/2021
"Cc unit not getting pass rinse. Tried to spin tub, would not spin. Found basket speed error. Basket feels locked up. Look and found a long 2-3 inch nail stuck in basket drain hole. Locking up basket. Removed. Tested. Good. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277SBL04
Near Beachwood, OH 44122
Corina B
Job Details: 07/21/2021
"Cc that oven takes to long to pre heat. Ran diagnostics and found error code F6E1 cook oven over temperature. Turned oven off for 30 seconds ran diag bake and broil turn on. Heated both ovens to 350* top oven is heating slower. Will need a main control and temp sensor. ; ordrng 1 WPW10119142 (Control) and 1 WPW10131825 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Chardon, OH 44024
Brian M
Job Details: 07/21/2021
Cc that another company replaced soap dispenser and now dishwasher leaks Found dispenser not bolted in Tightened and added screws to dispenser OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Brian M
Job Details: 07/21/2021
"Cc that sometimes unit will not run Ran unit, unit seems to be functioning properly at this time"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Lorain, OH 44052
Gabriel P
Job Details: 07/21/2021
Arrive at customer home and he said he return dryer and got General Electric and that he dont need service
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44109
Jason N
Job Details: 07/21/2021
"Cc unit icing up in freezer.Found both doors not sealing, lot of frozen condensation buildup on freezer. Both doors are uneven with cabinet, shimmed both doors using washers. Adjusted leveling of unit to have gravity close ability. Advised customer to monitor. Op test good. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 07/21/2021
"Replace control and console,opt test ok"
We serviced a
WHIRLPOOL FREEZER
Model WRT518SZFM00
Near Burton, OH 44021
Brian M
Job Details: 07/21/2021
Cc of frost build up in the middle front Inspected gasket could not see a reason to replace Filled liner in with silicone adhesive Advised to watch ; used 1 W10841140 (Adhesive) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Middlefield, OH 44062
Brian M
Job Details: 07/21/2021
Installed valve and actuator Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG DRYER
Model LDE8424ACE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/21/2021
"Replaced the idler pulley and support rollers. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Warrensville Heights, OH 44128
Corina B
Job Details: 07/21/2021
"CC that the unit is not unlocking. Confirmed. Checked the lid lock. Replaced the lid lock. Opt test ng the ui is not selecting cycles. Will need a main control and ui.; ordrng 1 W11100602 (Control) and 1 W10861510 (Ui), used 1 W10810403 (LID LATCH), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44128
Corina B
Job Details: 07/21/2021
"CC that the unit is not heating and the timer never went off. Confirmed. Checked the terminal block, good. Checked the vent outside, clear. Started a time dry timer moved. Started an automatic dry cycle, timer move. Checked the wires at the fuses and thermostat. Found a loose wire at the thermostat. Plugged the connections in. Opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Jason N
Job Details: 07/21/2021
"Cc unit making metal grinding sounds. Ran test cycle, found spin basket loose. Tried to tight spinner nut. Shaft is also spinning with drive block. Unable to tighten down. Unit needs gearcase. ; ordrng 1 W11454741 (Gearcase) and 1 WP21366 (Nut) and 1 WP389140 (Drive block)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor, OH 44060
Joe O
Job Details: 07/20/2021
"Cc: panel not allowing selections, dispenser brokeFound ui lit up but will not allow selections. Dispspring fell out, and rubber seal falling out. Needs ui and dispenserUi shows under 5 year parts only warranty Ui shows out of stock, office to reschedule; ordrng 1 W10803367 (panel-cntl) and 1 W10861000 (detergent dispenser)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, OH 44035
David R
Job Details: 07/20/2021
"Cc icemaker not working. Older style icemaker. Tested and getting 120 vAC in diagnostics. Icemaker not cycling, stuck midecyle. Ordering. ; ordrng 1 W10882923 (Icemaker)"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Euclid, OH 44132
Jason N
Job Details: 07/20/2021
Adjusted heater housing
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, OH 44092
Jason N
Job Details: 07/20/2021
"Cc unit not washing and making clicking noisesRan diagnostics, found code f7e6 for motor fault. Found shift actuator arm slipped out of splutch yoke. Per service pointer, W11531483, replaced shifter. Recently used truck stock part. Ordering shift actuator. Part not showing in stock on Marcone site, office to contact customer with next service date. ; ordrng 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 07/20/2021
"Cc: door will not adjustFound adjuster for ff door stripped. Needs lower ff door hinge; ordrng 1 W11292872 (hinge-door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW
Near Elyria, OH 44035
David R
Job Details: 07/20/2021
Icemaker leaking. Found water line not completely in. Readjusted correctly. Good. Tested and water is not leaking. op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Gabriel P
Job Details: 07/20/2021
Office reschedule I call them give them a estimate on when I was arriving and they said to reschedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WOD51EC0HS01
Near Wickliffe, OH 44092
Jason N
Job Details: 07/20/2021
"Cc unit not heating Ran bake and broil tests on both ovens, no power to elements. Checked power in to unit, found Red L voltage missing. Pulled unit. Found burnt wire nut on j-box at rear of unit due to loose connection. Cut back wire, installed new wire nut. Reinstalled unit. Ran bake tests on both upper and lower ovens. Good heat. Op test good."
We serviced a
SAMSUNG DRYER
Model DV350AEW/XAA03
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/20/2021
"Found hi limit open customer wants to paid for parts and service he will install him self,opt test ok ; ordrng 1 Dc47-00015a (High limit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSC24C8EYY02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/20/2021
Door wire broken need door but door is discontinued
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMS01
Near Richmond Heights, OH 44143
Jason N
Job Details: 07/20/2021
Cc unit needs water tube installed Installed water tube to filter housing using customer supplied part. Ensured no leaks. Ran dispense test. Dispense test good.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3041KFJ
Near Cleveland, OH 44124
Joe O
Job Details: 07/20/2021
"Installed spark harness, and knobs. Tested. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Shaker Heights, OH 44120
Corina B
Job Details: 07/20/2021
"Replaced the control. Programmed the control. Brought the core back for return. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/20/2021
Replaced the shifter. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Geneva, OH 44041
Jeff M
Job Details: 07/20/2021
The unit how is the new style actuators that slip out of the eyelets on the cam needs a new actuator no ETA; ordrng 1 W11481722 (Actuator)
We serviced a
SAMSUNG DRYER
Model DMV 218 A EWXAA
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/20/2021
The electric dryer is producing heat there is no airflow to the outside vent customer needs to get the venting cleaned
We serviced a
WHIRLPOOL DRYER
Model KOCE500ESS07
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/20/2021
There was a piece of string caught in the felt causing the thumping sound. Theres a squeaking coming from the rear main bearing needs a new rear main bearing. Unit heats fine ; ordrng 1 5303281153 (Kit) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Gabriel P
Job Details: 07/20/2021
Found ice buildup on evaporator on fridge and also found a service pointer to replace control and evaporator cover and also 2 x labor typing scode # S15330 ordering ; ordrng 1 W10889841 (Cover evaporator) and 1 W11389713 (Control)
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Euclid, OH 44132
Joe O
Job Details: 07/20/2021
Installed drain pump. Ran quick test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Jefferson, OH 44047
Jeff M
Job Details: 07/20/2021
The unit is making a squeaking sound. I took the belt off the sound went away. Needs a new belt ; ordrng 1 W11239857 (Belt)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/20/2021
"Ignitor is weak is taking 20 minutes to light ordering igniter ; used 1 12400035 (Ignitor), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Eastlake, OH 44095
Joe O
Job Details: 07/20/2021
Installed control. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model GSHF5KGXGCBB
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/20/2021
Cc fan noise from freezer Found evaporator fan blade contacting top of evaporator shroud. Loosed and repositioned fan shroud away from fan blades. Fan no longer contacting. Op test good.
We serviced a
WHIRLPOOL MICROWAVE
Model KOCE500ESS07
Near Jefferson, OH 44047
Jeff M
Job Details: 07/20/2021
Do unit had an F9E0 code. They cleared the code I preheated the oven to 350 the code never came back customer experience this issue one time unit is operating as designed I cannot duplicate an issue the oven was operating upon my arrival
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Corina B
Job Details: 07/20/2021
"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAM1
Near Independence, OH 44131
Corina B
Job Details: 07/20/2021
CC that the unit stopped working in a middle of a cycle. Confirmed. Found the main control burnt inside. Will need main control replaced. Ordering part.; ordrng 1 W10486463 (Main control)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/20/2021
CC that there is still soap and clothes are soaked. Confirmed. Found shifter arm off cam causing it not to agitate replaced the shifter to old shifter service pointer is asking to replaced. Explained to customer only 6 to 8 bath towels is a full load and only 2 tablespoons of detergent. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS315SDHZ02
Near Parma, OH 44134
Corina B
Job Details: 07/20/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok advised cust to replace the plastic waterline with a copper or braided flex line."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/20/2021
"Two wrong things found one was hose were install reverse hot on cold and cold on hot also valve were turn off found error long fill no fill,correct issue opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/20/2021
"Replace thermostat ,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW0
Near Mentor, OH 44060
Joe O
Job Details: 07/20/2021
"Cc: not spinning out clothesFound error codes f7e5(shifter fault). Ran manual agitate and spin. Unit not shifting properly. Checked actuator. Found gear case leaking, belt worn, and actuator just buzzing. Needs gear case, actuator, and belt.Customer does not want to repair at this time; ordrng 1 W11454372 (Gear case) and 1 WPW10006384 (drive belt) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Lakewood, OH 44107
Gabriel P
Job Details: 07/20/2021
"When arrive everything working as design no issues found,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Mentor, OH 44060
Joe O
Job Details: 07/20/2021
Cc: leaking from frontCustomer stated she ran the unit 2 times prior to making appointment and unit was leaking from middle of the door. She stated she has since ran the unit with no issues. Ran test cycle. Could not duplicate leak. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Garfield Heights, OH 44105
Jason N
Job Details: 07/20/2021
"Cc unit lights up but will not start cycle. Found will not start a cycle. Upon pressing start, unit will only beep. Ran manual lid lock test, unit not reading lid in down position. Unit need lid latch. Replaced using truck stock. Ran auto test and then started normal cycle. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Cleveland, OH 44113
Jason N
Job Details: 07/20/2021
"Cc unit not cooling. Found both compartments of unit at room temperature. Compressor not running, checked voltage to start device, good voltage at 123v. Unit needs compressor start device. Replaced using truck stock. Compressor started up. Watched unit, freezer section starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good.; used 1 8201786 (STARTER) from stock"
We serviced a
GE REFRIGERATOR
Model PSC23SGRBSS
Near Cleveland, OH 44113
Jason N
Job Details: 07/20/2021
Installed inlet valve. Dispense test no good. No water coming through to dispense. Found water line frozen in door. Thawed water line. Op test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Corina B
Job Details: 07/20/2021
"Cc that washer will not operate correctly. Verified and ran diagnostics found no error codes. Also did a normal cycle to test unit and unit is working as designed. Explained to customer not to use more than 6 to 8 bath towels which is a full load and only 2 tablespoons of detergent. Started a normal cycle, filled correctly. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44114
Corina B
Job Details: 07/20/2021
CC that the unit is not cooling correctly. Confirmed. Found a lot of ice build up on the evaporator cover. Steamed out the evaporator and replaced the control from t/s. Opt test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Cleveland Heights, OH 44106
Jason N
Job Details: 07/20/2021
Installed outer door panel. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Hiram, OH 44234
Brian M
Job Details: 07/20/2021
"Cc unit not working Found several codes F2e1 f6e3 f6e2 Miscommunication errors and keypad error Needs UI and control Customer to reach out to whirlpool ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Windham, OH 44288
Brian M
Job Details: 07/20/2021
Installed control and UI Ran auto testOP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Royalton, OH 44133
Marie V
Job Details: 07/20/2021
"Cc that the unit is making a clanking noise when agitating. Showed me a video. That noise is normal operation. Still tilted unit and inspected rotor and stator , they were good. Started a load with towels and explain cust about unit. Op test ok working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Ravenna, OH 44266
Brian M
Job Details: 07/20/2021
Cc unit not sealing Found gasket to have popped out of channel Fixed gasket OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ravenna, OH 44266
Brian M
Job Details: 07/20/2021
Customer showed pop took pic Customer complaint no ice being dispensed Found shaft arm missing Customer to install ; ordrng 1 W11228132 (shaft)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kent, OH 44240
Brian M
Job Details: 07/20/2021
Leveled unit and calibrated OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Aurora, OH 44449
Brian M
Job Details: 07/20/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Aurora, OH 44202
Brian M
Job Details: 07/20/2021
Cc of no heat dry Ran diagnostics found no errors Let auto test run Found unit heating properly OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV40J3000EWA2
Near Painesville, OH 44077
Jeff M
Job Details: 07/20/2021
installed the new part op tested good. Rollers and pulley ; used 1 DC93-00634A (Pulley) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE515S0S2
Near Painesville, OH 44077
Jeff M
Job Details: 07/20/2021
Harness on the rear is melted I took a picture and needs a harness and power cord; ordrng 1 W11219898 (Harness) and 1 S and 1 5304512985 (3 prong)
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Elyria, OH 44035
David R
Job Details: 07/20/2021
"Cc unit making loud noise in spin and will no go through a complete cycle sometimes. Found error code for speed sensor. Bearings are worn down and also slow drain, clothes are blocking the drain port. Cannot get to it because bearings are rusted in. ; ordrng 1 W10435302 (Bearing kit) and 1 WPW10178988 (Speed sensor) and 1 W10820039 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near North Royalton, OH 44133
Marie V
Job Details: 07/20/2021
"Cc that the unit makes a loud noise when spinning. Cust started unit, when it when into a spin a loud noise was coming from bearings. Tilted unit and found black dust all over. Took rotor out and found stator filled with black grease and bearings are seized. Unit will need rotor, stator and bearings. ; ordrng 1 W10435302 (Bearings) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 WPW10178988 (Sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Chesterland, OH 44026
Dan H
Job Details: 07/20/2021
"Customer complaint that unit is not cleaning dishes properly and door is hard to close and lower rack wheel broke off, placed glasses upright in racks and started normal wash cycle, unit filled, glasses filled, incoming water temperature at 79 degrees, advised customer to run hot water in sink before starting, hinges are bent, unit needs new hinges and lower rack wheel, customer does not want repair ; ordrng 1 WP8534854 (Hinge l) and 1 WP8534853 (Hinge r) and 1 W10195416V (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03STSS0
Near Novelty, OH 44072
Dan H
Job Details: 07/20/2021
"Customer complaint that unit is not cleaning dishes on upper rack, placed glasses upright in racks and started normal wash cycle, unit filled, glasses did not fill, nothing in filters, unit needs new sump assembly , part is out of stock so not scheduling return appointment ; ordrng 1 WPW10780877 (Sump)"
We serviced a
WHIRLPOOL RANGE
Model GSC309PVS02
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/20/2021
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near North Olmsted, OH 44070
David R
Job Details: 07/20/2021
"Cc unit not producing ice. SxS unit. Found wires at bottom of hinge are cut through. Will need new door. Customer paid SVC, contacting customer service. ; ordrng 1 LW10669496 (Left door Stainless), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the unit will say sensing and it will not fill. When arrived unit had the sensing light blinking, press start unit started. Canceled cycle and ran diag. No error codes. Cust ask that why is it showing hold for 3 seconds, explain cust that that it to cancel, press just one time and it will start or pause the cycle, unit is working as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the unit is making a loud noise when agitating. Ran diag found error code F5E1 lid switch fault. Tilted unit. Found cam loose and belt, adjusted everything, unit will need cam and belt. ; ordrng 1 W10721967 (Cam) and 1 W11213879 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Broadview Heights, OH 44147
Marie V
Job Details: 07/20/2021
"Cc that the freezer has good temp but fresh food section is at 50*. Confirmed.freezer is at 0* and fresh food section from 50* to 45*. Found damper stuck close. Ran diag and opened it worked. Check ohms on thermistor 60* 67.9ohms. Unit will need thermistor. ; ordrng 1 12002355 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Parma, OH 44130
David R
Job Details: 07/20/2021
"Replaced right FF door. Tested good. Ordering whirlpool badge, customer to put on, no return. ; ordrng 1 W11178521 (Nameplate)"