We serviced a
WFE515S0EB1 WHIRLPOOL
Model RANGE
Near Parma, OH 44130
Chad P.
Job Details: 08/08/2018
Cc complaint that cook top has discolored. Attempted to clean. No effect. Discoloration looks like when you heat metal and it develops a blueish color. Needs cooktop replaced. Ran entitlement for pop. Checks good. ; ordrng 1 W10245805 (cooktop)
We serviced a
MVWB765FW2 maytag
Model washer
Near Concord Township, OH 44077
Brian M
Job Details: 08/08/2018
Installed control and Ui Ran auto test and calibration OP TEST OK ; Job Cmpltd
We serviced a
KUDS30IXWH6 KITCHENAID
Model DISHWASHER
Near Parma, OH 44130
Chad P.
Job Details: 08/08/2018
Found adjusters broken. Needs adjuster kit. S23010 for parts and labor. Installed adjusters. Op test ok. ; used 1 W10712394 (ADJUSTER (SET OF 2))
We serviced a
WTW5600XW3 whirlpool
Model washer
Near Valley View, OH 44125
Paul P.
Job Details: 08/08/2018
F7E5 and F7E6 fault codes, control not sensing basket speed, shifter fault, motor speed fault. Replaced actuator From Truck Stock. Ran calibration and test modes, washer is operating properly now. Did not set down mitigation mat, washer is over basement floor drain.; used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Independence, OH 44131
Corina B
Job Details: 08/08/2018
CC that the unit is not cooling. Found the ff evap covered in frost and ice. Steamed evap out. Replaced the thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
JSC24C8EAM00 jenn-air
Model refrigerator
Near Lakewood, OH 44107
Corey L.
Job Details: 08/08/2018
Customer complaint ice still not being made, no ice in bin, ice frozen in ice maker but did not eject, found bimetal failed, unit needs new ice maker with harness, subtracted price of fill tube
We serviced a
JGD8430ADB JENN-AIR
Model RANGE
Near Brecksville, OH 44141
Corina B
Job Details: 08/08/2018
Replaced the parts. Optest ng. Called tl JT file #7722662011 back LFburner is not sparking. Switched wires no spark. Changed ignitor no spark, when ignitor is not attached will spark. Checked the voltage from outlet to burner head, 120 volts.; ordrng 1 74010769 (harns-wire)
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Mentor, OH 44060
Jeff M
Job Details: 08/08/2018
User interface is not responding needs replaced; ordrng 1 WP5760M339-60 (UI), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 8/13 MON 8
We serviced a
WHIRLPOOL RANGE
Model RF263LXTQ3
Near Mentor, OH 44060
Jeff M
Job Details: 08/08/2018
he units Infinite switches are all having issues three of them you cannot adjust the temperature and one of them will not turn needs four new infinite switches I recommend of the customer do not use till they’re fixed; ordrng 2 WP3148952 (SWITCH)s and 2 WP3149400 (SWITCH)s and 4 WP3400882 (SCREWS )s, schdld next appmnt for 8/13 MON
We serviced a
GE STACK W/D
Model GUD27ESSJ1WW
Near Conneaut, OH 44030
Arthur V
Job Details: 08/08/2018
Replaced control bd. Op test good. Customer to monitor ; Job Cmpltd,
We serviced a
HOT POINT DRYER
Model HTDX100EM8WW
Near Conneaut, OH 44030
Arthur V
Job Details: 08/08/2018
Found unit needs timer knob. Knob cracked. Using other knob timer turns properly. Ship direct to customer for him to install; ordrng 1 WE1M652 (timer knob), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Brimfield, OH 44240
Robert A.
Job Details: 08/08/2018
Ran normal cycle, found a metal ant trap, under unit, hitting guard into pully, removed, tested unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland, OH 44111
Brian B
Job Details: 08/08/2018
CC that machine won’t spin. Ran diag, code for overloaded. Cleared code. Reset power. Ran calibration and auto test. Ran drain and spin. Op test ok.; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EEW0
Near Cleveland, OH 44111
Brian B
Job Details: 08/08/2018
CC that display sometimes goes blank and machine starts to warm up. Checked wall outlet, voltage stable and outlet good. Reseated connectors on control, all tight. Advised customer that if display goes out again, he will need new control. Will give est. customer does not want to repair at this time. Do not order part. Paid sc, good for 30 days.;
We serviced a
MVWB765FW2 maytag
Model washer
Near Concord Township, OH 44077
Brian M
Job Details: 08/08/2018
Installed control and Ui Ran auto test and calibration OP TEST OK ; Job Cmpltd
We serviced a
KSSS36MDX kitchenaid
Model refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 08/08/2018
Cc that unit not cooling Found fan not running Hand spun fan ran for a few min then stopped Needs fan replaced
We serviced a
NTW4516FW2 amana
Model washer
Near Willoughby Hills, OH 44094
Brian M
Job Details: 08/08/2018
Cc that lid lock broke Customer had unit torn apart, he tried to fix latch himself Crossed wires now control does not read that a lock is installed
We serviced a
WRS325FDAM04 whirlpool
Model refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 08/08/2018
customer complaint refrigerator is not cooling, confirmed unit is at room temp both compartments, fans are running, compressor is not, customer stated action appliance replaced start device, start device TJ90RCO410 was used, tested original start device, compressor kicked on and tripped start device right away, compressor is seized
We serviced a
FGHS2631PF3 frigidaire
Model refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/08/2018
Freezer temp is 3 degrees but is showing -18 on display fresh food is 50 degrees showing on display 64 degrees found and air leak on freezer door gasket,also I on plug unit to reset board ,found fan evap making noise,open back panel found ice on evap steam ice ohm out thermistor is good need to replace motor fan ,giving the cust of the display for customer opt leave water mat
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model WRS342FIAW00
Near Brimfield, OH 44240
Robert A.
Job Details: 08/08/2018
Cust turned water off, replaced filter housing, frz door switch and ice door, op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH2
Near Fairview Park, OH 44126
Brian B
Job Details: 08/08/2018
CC that machine leaked from front.removed front and ran test cycle. No leaks found. Advised customer to make sure nothing is sticking through rack holding float and also, make sure upper rack is all the way seated. Op test ok. Placed water mat under machine.;
We serviced a
NTW4516FW1 amana
Model washer
Near Warrensville Heights, OH 44128
Brian M
Job Details: 08/08/2018
Cc of noise during agitate Dog was not in right position Fixed dogs OP TEST OK ; Job Cmpltd
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Cleveland, OH 44124
Brian M
Job Details: 08/08/2018
Cc of water leaking from top Found water reservoir leaking at valve Reservoir not seated in valve all the way Repositioned valve OP TEST OK ; Job Cmpltd
We serviced a
WED4815EW whirlpool
Model dryer
Near Euclid, OH 44123
Brian M
Job Details: 08/08/2018
Cc that loud scraping sound Found inside glide popped out of place and rubbing Put back into place OP TEST OK ; Job Cmpltd
We serviced a
WRS325FNAE whirlpool
Model refrigerator
Near Eastlake, OH 44095
Brian M
Job Details: 08/08/2018
Cc that lights flicker Upon arrival unit is working as normal Lights are on and functioning OP TEST OK If happens again please pre Id all led boards ; Job Cmpltd
We serviced a
RTW4516FW1 roper
Model washer
Near Eastlake, OH 44095
Maddie Pasek
Job Details: 08/08/2018
Cc that unit leaks Ran multiple loads and different options could not get unit to leak Customer has good fill hoses no cracks or leaks on fill valves Underneath shows no sign of water leaking out unit is dry. But the floor is visibly wetI can not find the source of a leak at this time ; Job Cmpltd
We serviced a
AGR66003SFS1 amana
Model range
Near Parma, OH 44134
Paul P.
Job Details: 08/08/2018
Replaced burner caps and front burner heads, tested range, working properly now.; Job Cmpltd
We serviced a
WRF757SDEM00 whirlpool
Model refrigerator
Near Parma, OH 44129
Paul P.
Job Details: 08/08/2018
Found excessive frost buildup in freezer, checked door fit and seals. Per service pointer #W10842568, office to order part W10864519, adapter for grey door seal. User interface not fully lighting, connections are testing properly. Office to order user interface. Set down mitigation mat.; ordrng 1 W10864269 (cntrl-elec) and 1 W10864519 (adapter)
We serviced a
MVWC565FW0 maytag
Model washer
Near Cleveland, OH 44144
Paul P.
Job Details: 08/08/2018
Checked operation of washer, and tried to run through calibration. Lid may not have not been down all the way, made sure washer passed lid lock test before calibration. Found loose pin connection at control board, corrected and ran calibration and fault codes, washer is operating properly. Could not confirm delivery/ in use date of washer, so collected for service today. Customer will contact Maytag to check on coverage and for refund if still under warranty. Did not leave mitigation mat, washer is in concrete floored basement near floor drain
We serviced a
KBFS25EWMS1 whirlpool
Model refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 08/08/2018
Installed new parts, op test good ; Job Cmpltd
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Willowick, OH 44095
Jeff M
Job Details: 08/08/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WFG510S0AS0 whirlpool
Model range gas
Near Bay Village, OH 44140
Corey L.
Job Details: 08/08/2018
Customer complaint oven does not light all the time in bake, confirmed lit the first time then didn’t after canceling and starting bake 3 times, dsi board was not getting the correct ohms, 7nit needs dsi board, the unit is wedged under a microwave that may be interfering with the ground since unit lit every time while testing voltage while unit was pulled away from micro, as soon as range was back under micro bake did not light with 5 try’s, seen discoloration on dsi board around resisters
We serviced a
GSH25JFXNCC GE
Model refrigerator
Near Euclid, OH 44119
Corey L.
Job Details: 08/08/2018
Customer complaint ice gets stuck in chute and water dispenser was frozen and clogged, water filter was changed 2 days ago, water dispensed with good flow, crushed and cubed ejected as normal, a little frost built up on inner ice chute, ordering recess asm
We serviced a
PDWF880R10SS GE
Model dishwasher
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 08/08/2018
Customer complaint dishwasher is leaking from bottom left corner, found the door seal worn out and pulled from the track on bottom left and gasket spring was caught in the door hinge, unit needs gasket and spring, advised customer not to use the unit, no water mat left
We serviced a
JENN-AIR WALL OVEN
Model W256
Near North Madison, OH 44057
Arthur V
Job Details: 08/08/2018
Customer complaint that bottom oven would not go past 140 deg Cycled oven at 350 and bake element came on bright red and cycled to 350 and the display climbed with the temp.Tried another time with both ovens on. Unit lower bake element slow to recover. Control relay clicking many times Needs control and lower oven temp sensor. Control NLA.
We serviced a
WRX735SDHZ00 whirlpool
Model refrigerator
Near Avon, OH 44011
Gabriel P
Job Details: 08/08/2018
Cc not making ice ,and making a cranking noise,check ice maker for 120 v ,jump started watch it to go through cycle,having here no cranking noise,leave water mat.opt test ok on everything icemaker is functioning correctly explain customer to record the noise so we can come back and found out what noise it is ; Job Cmpltd
We serviced a
WMH78019HZ0 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/08/2018
Capacitor arrived but transformer did not. ; ordrng 1 W11087316 (transformr)
We serviced a
FGHS2655PF5A frigidaire
Model refrigerator
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/08/2018
Cc condensation,on dispenser,and underneath ice container there was mild ice,check gasket they are sealing correctly ff,section door was sinc it need it leveling,press pedal of ice dispenser to check if flapper is closing,and it was opt test ok,door hinge are ok customer left for a trip to new york and came back with fridge having condensation on dispenser,she also had temperature on negative 6 told me best buy geek squad tell her to set it up at -6 degrees, explain whirlpool manufacturing is 37 fresh food section and 0 degrees on freezer; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Kent, OH 44240
Robert A.
Job Details: 08/08/2018
Ff 43, frz 42, frost only on cap tubes, comp making noise, needs ff evap and comp, deli ui missing segments, Special Project S71233Technical Service Pointer #: W10666205CWPW10732686 deli control. 171.02, cust to let us know; ordrng 1 W10276644 (COMP KIT) and 1 W10917531 (FF EVAP) and 1 WPW10732686 (DELI UI171.02), Cllctd $279.24 CC Ref # 1203563734, schdld next appmnt for 8/13
We serviced a
KSGG700ESS1 WHIRLPOOL
Model RANGE
Near Brecksville, OH 44141
Corina B
Job Details: 08/08/2018
CC that the spark does not light every time. Started a bake and broil no spark. Ran diag no codes. Will need a control and spark module. ; ordrng 1 W10860916 (module-spk) and 1 W11034208 (cntrl-elec)
We serviced a
WED95HEDW0 whirlpool
Model dryer
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/08/2018
Cc dryer not heating but starting working two days ago try to call office to cancel but it when to automatic voice mail,check venting it has a secondary venting about 4 feat next to dryer explain whirlpool don’t allow that ,ran a normal cycle and air flow was good customer is cleaning secondary venting trap once every load,dryer is functioning correctly nothing is wrong with dryer ,; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYW5
Near Euclid, OH 44132
Jeff M
Job Details: 08/08/2018
Installed new part unit op tested good ;
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEM00
Near Cleveland, OH 44108
Jeff M
Job Details: 08/08/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Cleveland, OH 44108
Jeff M
Job Details: 08/08/2018
, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Brimfield, OH 44240
Robert A.
Job Details: 08/08/2018
, Installed control, ran recal cycle, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Mogadore, OH 44260
Robert A.
Job Details: 08/08/2018
Installed valve and i/m, cleared waterline, op test ok; Job Cmpltd
We serviced a
WRB322DMBM00 whirlpool
Model refrigerator
Near Strongsville, OH 44149
Chad P.
Job Details: 08/08/2018
Installed damper and control. Advised to monitor. Op test ok. ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR109ESS00
Near Rocky River, OH 44116
Brian B
Job Details: 08/08/2018
, Replaced brackets and slides. Tested door. Op test ok.; Job Cmpltd,
We serviced a
PFE28RSHESS GE
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Dan H
Job Details: 08/08/2018
Customer complaint of loud noise, noise is coming from fresh food section evaporator fan, unit needs new fresh food section evaporator fan
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 08/08/2018
Replaced freezer door. order nameplate. Customer will install.; ordrng 1 WPW10481433 (nameplate)
We serviced a
GTD45GASJ2WS GE
Model DRYER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 08/08/2018
Timer checks good. Found door switch not plunging in correctly and causing unit to not start. Needs door switch replaced. ; ordrng 1 WE10X23879 (SWITCH)
We serviced a
KSF26C6XYY05 KITCHENAID
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Corina B
Job Details: 08/08/2018
CC that the unit is not turning off and not getting cold. Checked the ff evap no frost pattern and fz evap had partial frost pattern. Will need an ff evap and compressor. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDM2
Near Lakewood, OH 44107
Brian B
Job Details: 08/08/2018
Found drain pump humming , but not starting. Drain hoses all clear. Will need new pump. Replaced from t/s. Machine installed too far back into cabinet, side screw are not into any wood. Pulled machine out and screwed through side brackets. Ran test cycle. Op test ok.;
We serviced a
JENN-AIR DISHWASHER
Model JDB3600AWX5
Near Highland Heights, OH 44143
Jeff M
Job Details: 08/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEB5
Near Willoughby, OH 44094
Arthur V
Job Details: 08/08/2018
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYH2
Near Ravenna, OH 44266
Robert A.
Job Details: 08/08/2018
Ran diognostics, cold water, no heat, watched cycle, wash motor not running but receiving power, needs sump; ordrng 1 WPW10482482 (SUMP17176),
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 08/08/2018
Found closers on rails failed. Door hard to close. Needs rails replaced. ; ordrng 1 WPW10397635 (RAIL, RH) and 1 WPW10397636 (RAIL, LH)
We serviced a
KFCS22EVMS4 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 08/08/2018
C that there is water leaking from the fz. Found the drain tube is clogged. Found service W10632338 c, special project W10619951. Replaced the drain tube from t/s. Steamed out fz. Optest ok.
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 08/08/2018
Installed gear case and agitator. Op test ok. ; Job Cmpltd
We serviced a
DDT595SSJ2SS GE
Model DISHWASHER
Near LaGrange, OH 44050
Macaulay G.
Job Details: 08/08/2018
Found drain line had fallen below sink level. Fastened drain line above sink level. All tested ok. Could not use mitigation due to install.; Job Cmpltd
We serviced a
MDBH989AWB3 MAYTAG
Model DISHWASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 08/08/2018
Replaced control. All tested ok.
We serviced a
GTW680BSJ1WS GE
Model WASHER
Near Bainbridge Township, OH 44023
Dan H
Job Details: 08/08/2018
Customer complaint that unit is not spinning clothes out, ran diagnostics found 16(adaptive drain/slow drain) 18(drain pump clearing algorithm failed ) 27(water accessibility) error codes , pressure switch passed, drain pump is working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Newbury Township, OH 44065
Dan H
Job Details: 08/08/2018
Installed New gearcase, op test no good , unit needs new hub; ordrng 1 W10528947 (HUB)
We serviced a
MEDX500XL0 MAYTAG
Model DRYER
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 08/08/2018
Replaced main control, rear support rollers, idler pulley, and thermistor. All tested ok. Control wpw10272634 did not arrive prior to this visit. Will use on return visit.; used 1 279640 (PULLEY-IDLER)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 08/08/2018
Replaced control. Ran calibration. All tested ok.; Job Cmpltd
We serviced a
GI6SARXXF02 WHIRLPOOL
Model REFRIGERATOR
Near Olmsted Township, OH 44138
Macaulay G.
Job Details: 08/08/2018
Crushed flap for ice bucket is broken. Door seal is tearing, both crisper drawers are breaking in the back, and left door bin is cracked badly. ; ordrng 1 W10443238 (door gasket) and 1 W11185686 (ICE BUCKET) and 2 WP67004515 (pan- crisp)s and 1 WPW10212139 (bin-cntlvr)
We serviced a
106.89583705 KENMORE
Model ICE MAKER
Near Concord Township, OH 44077
Dan H
Job Details: 08/08/2018
Customer complaint that unit is not making ice, found start device burned and harness melted, unit needs new start device and harness ordrng 1 WPW10136197 (START DEVICE) and 1 WPW10193296 (HARNESS )
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Kirtland, OH 44094
Jeff M
Job Details: 08/08/2018
, Installed new part unit op tested better. Noises coming from the freezer fan I pulled the fridge out unplugged the condenser fan while the noise was resonating. The noise was constant even with the condenser fan unplugged. Freezer fan is making the noise; ordrng 1 W11109595 (FREEZER FAN), schdld next appmnt for 8/13 MON 8-12
We serviced a
FRIGIDAIRE WASHER
Model FAFW3577KW1
Near Mentor-on-the-Lake, OH 44060
Arthur V
Job Details: 08/08/2018
, Found plastic bag in drain pump pin trap. Removed. Op test good ;
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Newbury Township, OH 44065
Robert A.
Job Details: 08/08/2018
Cc lid will not open, Ran diognostics, lid lock fault, shifter fault, spun basket, bearings loud, tested lock, ng, also striker swolen, tested shifter, ngCust to replace; ordrng 1 W10404050 (LID LATCH5323) and 1 W11132267 (GEARCASE26926) and 1 WPW10006355 (SHIFTER5713) and 1 WPW10240513 (STRIKER2662), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Cleveland, OH 44102
Brian B
Job Details: 08/08/2018
CC that machine would not complete cycle. Ran diag, f7e5, shifter fault. Checked lower components, check good. Checked for friction on drive train, no friction. Cleared code. Replaced shifter from t/s. ran calibration and auto test and drain and spin. Op test ok. ;
We serviced a
WHIRLPOOL WASHER
Model NTW4605EW0
Near Mentor, OH 44060
Jeff M
Job Details: 08/08/2018
nstalled new part unit op tested good. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRBR102ESS00
Near Chardon, OH 44024
Robert A.
Job Details: 08/08/2018
Checked over unit, talked w/cust, op test ok; Job Cmpltd,
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near Amherst, OH 44001
Gabriel P
Job Details: 08/08/2018
Replace lights opt test ok,only received 1 wpw10515057 install main light and freezer light all turned on bright functioning correctly ; Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Cleveland, OH 44120
Chad P.
Job Details: 08/08/2018
Motor not running. Unit stored. Motor fault. Leaned un t back. Water damage to all lower components. Control is only sending power to the lid lock. Nothing else. Needs shifter, motor, pump and control.
We serviced a
MAH4000AWW maytag
Model washer
Near Willoughby, OH 44094
Corina B
Job Details: 08/08/2018
CC that the timer does not advance unless you more it ahead. Will need a new timer. Called SM to order part; ordrng 1 WP22002867 (timer)
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Chardon, OH 44024
Robert A.
Job Details: 08/08/2018
Found no c at pump traced wire to shifter, reset connection, pump running, op test ok;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT3L1SZYB00
Near Garrettsville, OH 44231
Robert A.
Job Details: 08/08/2018
Ff anf frz 40, found drier seam leaking, recovered refrigerant, replaced drier, pulled 28”vac w/pump, watched, charged 3.7oz r134a, unit cooling, op test ok; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611PFCA
Near Ravenna, OH 44266
Robert A.
Job Details: 08/08/2018
Installed i/m, cycled and filled, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Rocky River, OH 44116
Brian B
Job Details: 08/08/2018
Found bottom of freezer gasket keeps falling out. Liner is warped, causing gasket slot to be too wide on bottom. Will need new freezer door and also gasket. Will r/s for 3 weeks but customer will call when new door arrives.; ordrng 1 12977864SQ (dor-fip ss) and 1 W10571967 (gasket-fip), schdld next appmnt for 8/27 MON !,
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS6
Near Rocky River, OH 44116
Brian B
Job Details: 08/08/2018
Found upper rack out of machine and parts missing from rack. Will need new adjusters, center wash arm components, and rack stops. Estimate does not include spray arm or manifold which is showing as NLA. Will give est. customer does not want to repair. Paid sc. do not order parts.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Westlake, OH 44145
Brian B
Job Details: 08/08/2018
CC of error code and machine shut off. Ran diag, error code for overload. Cleared code, ran calibration and auto test. All functions normal. Op test ok. No mat, machine in basement.; Job Cmpltd,
We serviced a
KDSS907SSS03 Kitchenaid
Model Gas Range
Near Mentor, OH 44060
Corey L.
Job Details: 08/08/2018
Customer complaint display cut out on self clean now nothing works, found thermostat open, jumped thermostat and powered the unit, cooling fan turned on display did not, no selections work, control housing was melted on top left corner around the control, needs control also; ordrng 1 WP9757807 (thrmst-fix 40.51) and 1 WPW10181439 (cntrl-elec 328.44)
We serviced a
MFT2574DEM01 Maytag
Model Refrigerator
Near Cleveland, OH 44119
Corey L.
Job Details: 08/08/2018
Customer complaint refrigerator is leaking through the bottom of the left door around the ice maker, found condensation and ice melted together and stuck halfway out of eject flap from the door not being fully closed allowing seal to ice maker to have a gap, when tech opened right door ketchup a container of food and a bottle of water were wedged between left door and crisper, when left door was opened items fell, customer has fridge full of food, advised customer make sure the doors can fully close at all times
We serviced a
FAV6800AWW Whirlpool
Model Washer
Near Lyndhurst, OH 44124
Corey L.
Job Details: 08/08/2018
Installed new latch, op test good; Job Cmpltd
We serviced a
WRT311FZDW01 Whirlpool
Model Refrigerator
Near Jefferson, OH 44047
Brian M
Job Details: 08/08/2018
Installed fan kit OP TEST OK
We serviced a
GI0FSAXVY05 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Paul P.
Job Details: 08/08/2018
We serviced a
KDTE204ESS3 Kitchenaid
Model Dishwasher
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/08/2018
Cc door slide forward when loading dishes,dishwasher level correctly,legs were raise all the way to the top,and dish washer is all the way close to the top of counter top there’s no more space to level,when contractors did her floors they did it all the way through underneath dish washer,customer going to have contractor fix it the she will call us back,left water mat
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ00
Near Perry, OH 44081
Jeff M
Job Details: 08/08/2018
The gasket is ripping. The center heating rail is broken and the pantry lid is missing. ; ordrng 1 W10827914 (LID) and 1 W10830055 (GASKET) and 1 WP12722813AP (RAIL), schdld next appmnt for 8/9 THU 12-
We serviced a
WHIRLPOOL DISHWASHER
Model DU810DWGU2
Near Painesville, OH 44077
Jeff M
Job Details: 08/08/2018
an the dishwasher for 20 minutes could not find an issue. Unit tested good. I cannot find any signs of burning or any smells of anything smells like a dishwasher; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW
Near Mentor, OH 44060
Jeff M
Job Details: 08/08/2018
It was working when I got there unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Mentor, OH 44060
Jeff M
Job Details: 08/08/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDC200XW3
Near Concord Township, OH 44060
Brian B
Job Details: 08/08/2018
Found failed motor, windings burned. Had to cut blower wheel off motor . Used one motor from t/s. Office to order blower wheel. BJ only on return visit.; ordrng 1 WP694089 (BLOWER WHEEL), used 1 279827 (MOTOR) from stock, schdld next appmnt for 8/10 FRI 1-4,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 08/08/2018
Customer complaint that washer was not completing cycles. Ran diagnostics no errors. Loaded washer with customers clothes and started on normal wash. Customer has a electrical issue Advised cust unit needs to be on its own independent circuit. Right now unit plugged into a extension cord. That is properly grounded unit completed a whole cycle before i left. Unit is working properly ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW00
Near Conneaut, OH 44030
Arthur V
Job Details: 08/08/2018
Found ice maker faulty. Overfilling and low ice production. Order ice maker ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 8/13 MON 12-5,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Conneaut, OH 44030
Arthur V
Job Details: 08/08/2018
Found unit doa. Could not put into diagnostics. Needs control. Found gearcase dripping with oil. Needs gearcase shield belt and drain pump. Extra time. SM ; ordrng 1 W10634026 (cntrl-elec) and 1 W11035751 (GEARCASE) and 1 WPW10006384 (belt) and 1 WPW10427633 (shield) and 1 WPW10581874 (pump-water), schdld next appmnt for 8/13 MON !,
We serviced a
790.41023803 Kenmore
Model Range
Near Madison, OH 44057
Holly Butcher
Job Details: 08/07/2018
Cc of no heat Element has 30 ohms And broil as 28 ohms Needs control board Customer does not want to repair at this time
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Cleveland, OH 44102
Paul P.
Job Details: 08/07/2018
Found trouble code F8E3, overflow condition. Pressure hose was not fully inserted on board. Corrected issue, ran washer, operating properly.
We serviced a
WTW4815EW1 whirlpool
Model washer
Near Cleveland, OH 44105
Corina B
Job Details: 08/07/2018
CC that the unit does not spin. Ran diag codes, F5E1 – LID SWITCH FAULT, F7E1 – BASKET SPEED FAULT,. The latch does not unlock when done with a cycle. Checked the basket and the shifter, good. Will need a control and latch. Called SM to order parts. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11124765 (CONTROL)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Madison, OH 44057
Arthur V
Job Details: 08/07/2018
Found pulley rubbing on shield. Tightened pulley and replaced shield. Op test good. Advised customer about overloading ; used 1 W10427633 ([Alt for WPW104276) from stock, Job Cmpltd,