We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, OH 44139
Jason N
Job Details: 07/09/2021
"Cc unit doors not aligned, and ice door brokenStill waiting on back order parts for ice door. Inspected doors. Found ff door panel sticking out on top compared to freezer door. No adjustments for this direction. Possible hinge distortion or warped door. Door is on back order, will order hinge first to see if this will remedy the issue before trying a door. ; ordrng 1 W10691136 (Hinge)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 07/09/2021
"No refrigerant on system at this point, removed filter drier and 3way valve, installed new, blew nitrogen through the system, put unit into a vacc 28. No change in gages after 15 min, filled unit with R134A 5.5OZ. Then ran step 4. No changes, called BJ said that most likely cap tube is clogged up. When blew nitrogen something black came out on filter dryer. Called whirlpool Dave explain situation he said that that black stuff coming out of the unit means that is contaminated, theres no way to clear that out, cant be repaired. Whirlpool will contact cust."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, OH 44145
Gabriel P
Job Details: 07/09/2021
"Replace glass door,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/09/2021
Laundry room was very tight I had to climb threw the of washer many time to fix blower on dryer found blower loose correct issue opt test ok Also took pictures of small room
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Fairview Park, OH 44126
Gabriel P
Job Details: 07/09/2021
"Replace ice bin,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Olmsted Falls, OH 44138
Marie V
Job Details: 07/09/2021
"Defrosted fresh food section Evap. Replaced evap harness with fan and control board. Op test ok. Advice cust to allow fresh food section a few hours to get back to temp, since doors were open and I was working with steam inside. Op test okBrought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS8
Near Westlake, OH 44145
Gabriel P
Job Details: 07/09/2021
"Found drip pan clogged steam and clear out debris in the back,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, OH 44001
Gabriel P
Job Details: 07/09/2021
"Found shifter came out of place also replaced for the original from service pointer,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Joe O
Job Details: 07/08/2021
Installed ice maker. Cycled ice maker. Op test ok
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X20DW04
Near Mentor, OH 44060
Joe O
Job Details: 07/08/2021
"Installed door. Customer stated unit had been leaking. Found suction line frozen. Spoke with BJ, he stated because the door was warped it could have caused the unit to run longer trying to keep unit cool. Advised customer to monitor. Op test ok"
We serviced a
KENMORE WASHER
Model 110.2613241
Near Euclid, OH 44132
Joe O
Job Details: 07/08/2021
"Cc: wont spin, not draining, not completing cycleFound error codes f5e1(lid lock error) f1e2(main control fault). F0e5(off balance) f0e2(over suds). Found lid lock broke. Needs lid lock and controlCustomer does not want to repair at this time; ordrng 1 W10810403 (lid lock assy) and 1 W10812699 (cntrl-elec)"
We serviced a
AMANA RANGE
Model AGR5630BDW1
Near Seven Hills, OH 44131
Corina B
Job Details: 07/08/2021
"CC that the oven does not heat. Turned oven on to 350*. Spark ignited after first spark. Did see a non coated spark harness. Igniter cycled several times. Advised cust if it happens again to replace the Spark harness.; ordrng 1 WPW10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Seven Hills, OH 44131
Corina B
Job Details: 07/08/2021
CC that the unit is freezing food in the ff section. Checked pressure and high side was at 90 psi and low side at 20 in vacuum and equalized at 45 psi. Called Spoke with Andy. Unit is non repairable. Did add r134 to unit.
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW1
Near University Heights, OH 44118
Jason N
Job Details: 07/08/2021
Installed heater element. Ran dryer op test. Good heat and airflow. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Seven Hills, OH 44131
Corina B
Job Details: 07/08/2021
"Cust showed pop, sent pic. CC that the unit is leaking. Checked underneath no water marks. Found coins in the gay and basket. Started a normal cycle. Working as designed. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/08/2021
"CC that the unit is not washing. Found the control and wires are burnt. Took pictures. Will need a new control and harness. ; ordrng 1 W10854216 (Control) and 1 W10854216 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/08/2021
Replace both tracks opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Brian M
Job Details: 07/08/2021
Installed latch Ran auto And drain and spin OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Strongsville, OH 44149
Marie V
Job Details: 07/08/2021
"Cc that the unit is not dispensing ice. Confirmed. Removed the ice bin all ice was stuck together, cust said that they dont use the ice often but they never had a problem. Explain cust that when we open the door war air get to the ice and gets stuck together and then when you try to get it is too hard that the motor cant break that ice to dispense. Remove all ice and cust got it all apart, put it back together and tested. Op test ok. Advice cust that if the ice does not get used often to avoid this issue they can get rid of the ice once a week. That will help."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW05
Near South Euclid, OH 44121
Joe O
Job Details: 07/08/2021
"Cc: freezing in ff section, water was not dispensingFound temps at 38 in ff section. Water is functioning at this time. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Grafton, OH 44044
Gabriel P
Job Details: 07/08/2021
Took pictures of pop is under one year manufacture warranty also found leak by the tip of heating element ordering element and nuts also there is a technician schedule to go replace ice maker at 20th if parts for dishwasher arrive sooner pls schedule same technician to replace part the same day ; ordrng 2 W11538351 (Nut)s and 1 W11537778 (Heater)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 07/08/2021
Installed new sump ran test cycle Still same leak in same location For further testing need customer to have a braided water line installed so we can pull dishwasher out and verify where leak is coming from Used old drain pump on new sump assembly because it was damaged ; ordrng 1 W11412291 (Drain pump)
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Streetsboro, OH 44241
Brian M
Job Details: 07/08/2021
"Cc of no bake or broil Found control not sending power to igniters And spark module seems to be hot Needs control, and spark module Parts not in stock office to schedule ; ordrng 1 W11162730 (module-spk) and 1 W11393093 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Strongsville, OH 44149
Gabriel P
Job Details: 07/08/2021
"Found shifter came out of place replacing the original shifter,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 07/08/2021
Found temps in ff section to be 26-35Freezer section to be at 22 Found frost pattern to be on half of freezer evap Needs sealed system repair Needs compressor evap and drier Unit is under 5 year warranty for sealed system ; ordrng 1 W10756020 (compressor) and 1 W10286069 (drier-uv) and 1 W11035765 (evaporator)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Aurora, OH 44202
Brian M
Job Details: 07/08/2021
Cc unit not baking properly Found oven to be about 15 degrees to low Calibrated oven OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Parma, OH 44130
Marie V
Job Details: 07/08/2021
Replace dispenser. Tested with some water. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Warrensville Heights, OH 44128
Jason N
Job Details: 07/08/2021
"Cc unit not washing clothesRan diagnostics, found codes f7e6 for motor fault. Checked under unit, found splutch bound up, yoke will not move. Replaced using truck stock. Reran auto test and calibration. All functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
CROSLEY WASHER
Model CAW35114GW0
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 07/08/2021
Cold water valve was not functioning replaced it with truck stock unit tested good; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
Corina B
Job Details: 07/08/2021
"CC that the unit does not finish a cycle. Ran diag F8E1 NO FILL, LONG FILL, F3E1 PRESSURE SYSTEM FAULT. Replaced the control and pressure hose. Ran a calibration. Started a normal cycle with clothes finished a cycle. Cust was using a full cup of sanbil laundry sanitizer would cause a lot of soap suds. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WRS571CIHZ01
Near North Royalton, OH 44133
Corina B
Job Details: 07/08/2021
CC that there is a noise and food freezing on the wall by the freezer. Confirmed. Found the damper making a noise. Will need a new damper. The bins have a space in between. Advised cust to have the shelfs in line. ; ordrng 1 W11164593 (Damper)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 07/08/2021
"Cc unit still not sensing properly. Found unit stuck in drain mode. Could not cancel out. Checked pressure hose, could not blow through, found hose kinked at tub connector. Cut kinked section out, reattached. Ran wash test cycle. Unit sensed and advanced to wash. Op test good."
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, OH 44137
Jason N
Job Details: 07/08/2021
"Cc unit not cooling Customer has not cooled yet after last service attempts. Plugged in unit, found compressor starting up and immediately shutting back off. Replaced start device using customer supplied pre Id part(supplied with compressor). Compressor started up and stayed running, watched frost pattern for 15 min. Frost pattern forming, checked low side pressure, good at 1psi. Unit starting to cool. Advised customer monitor and 24 hrs unit will be ready to restock."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near University Heights, OH 44118
Joe O
Job Details: 07/08/2021
Cc: not washingFound error codes f4e3(motor not running) f5e1(door stuck open). Door latch is functioning. Found sump receiving proper power. Not powering on. Needs sump assemblySump shows out of stock. Office to reschedule; ordrng 1 W11087376 (pump&motor)
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 07/08/2021
The icemaker has failed the unit is getting power. The harness tested good the unit needs a new icemaker. ; ordrng 1 W10873791 (Icemaker) and 1 S
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 07/08/2021
The unit was unlvl op tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Painesville, OH 44077
Jeff M
Job Details: 07/08/2021
Customer only uses the dishwasher once a week. I recommended for her to start using a clean washer cycle more often and using the dishwasher more frequently and if anything at least open the door in between washes so I can hear out this will solve the issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXB00
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 07/08/2021
"Check all switch all good check sensor level good check ice maker and re jump start but not cycling replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10251076 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEW
Near Shaker Heights, OH 44120
Joe O
Job Details: 07/08/2021
"Cc: ui goes blank and stops dispensing water and ice, not making iceCustomer stated display will shut down, and ui will light up when pushing buttons but will not function. Customer stated it happened after power outage, stated its intermittent. Needs control; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Solon, OH 44139
Brian M
Job Details: 07/08/2021
Installed diffuser OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3430GB00
Near North Royalton, OH 44133
Corina B
Job Details: 07/08/2021
CC that the knobs and the cooktop is hot to touch. Turned the cooktop on with 4 pots of water. Took temperature 200* to 180* called t/l temperature has no range on the cooktop. Working as designed. Optest ok
We serviced a
KENMORE DISHWASHER
Model 665.12773K311
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/08/2021
Installed drain pump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Cleveland, OH 44111
Jason N
Job Details: 07/08/2021
"Cc unit freezing product in ff section even on warmest setting.Checked evaporator health, found small ice ball on cap tube, no frost pattern. Unit has refrigerant leak. Quoted customer for sealed system repair, customer not repairing. Collected service call."
We serviced a
GE REFRIGERATOR
Model PSC23SGRBSS
Near Cleveland, OH 44113
Jason N
Job Details: 07/08/2021
"Cc unit does not dispense water or ice.Found no water will dispense and unit not making ice. Checked water in source in back of unit. Good water pressure in to unit and through filter housing. Checked reservoir. Not frozen. Checked power in to inlet valve, good at 119v when calling for water. Unit needs inlet valve. ; ordrng 1 WR57X33326 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/08/2021
"Found woman hair clip making vibrating sound and 2 pennies as well clear out no,more noise opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW
Near Avon, OH 44011
Gabriel P
Job Details: 07/08/2021
"Appliance was bury took pictures will need to reschedule,opt test ok ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, OH 44107
Marie V
Job Details: 07/08/2021
"Replace filter drier, control, ui, 3way valve. Put unit into a vacc 29. Waited few min, no changes on gages. Filled unit with 1R34A 4.5OZ. Turned unit back on and ran step 40. After running step, unit started working on freezer section. Good frost pattern started forming. Op test ok. Advice cust to allow unit 24 hours to reach normal temps. Amd that this unit works one section at the time."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Avon, OH 44011
Gabriel P
Job Details: 07/08/2021
"Found fuse open replace from t/s,opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near North Ridgeville, OH 44039
David R
Job Details: 07/08/2021
"Cc unit not draining. Nothing stuck. Tested and getting correct power. Will need new drain pump. Ordering. ; ordrng 1 WD19X24829 (Drain pump kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV40J3000EWA2
Near Painesville, OH 44077
Jeff M
Job Details: 07/08/2021
The dryer is making a rattling sound I took the unit apart I found the rollers are bad and needs replaced both of them; ordrng 2 DC97-16782B (Roller)s
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rocky River, OH 44116
David R
Job Details: 07/08/2021
Unit has no error codes. Went into diagnostics and all components working correctly. Unit is good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Lakewood, OH 44107
David R
Job Details: 07/08/2021
"Cc unit did frost up in FZ and FZ light wasnt working. After a couple days everything working fine. When coming out today. Everything good. No gaps around gasket but that might be the issue of warm arm is getting in. Gave estimate for gasket. Customer does not want to do at this time. Do not order. ; ordrng 1 W10443315 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Rocky River, OH 44116
David R
Job Details: 07/08/2021
"Replaced left door. Tested water and ice, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lakewood, OH 44107
David R
Job Details: 07/08/2021
Cc not agitating. Found actuator out of place. Replaced from t/s. Tested in diagnostics. Good. Agitating and spinning. Op test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB02
Near Cleveland, OH 44108
Jason N
Job Details: 07/08/2021
"Cc unit frosting in freezer Found some buildup of frost in freezer section. Warm air had been leaking in. Checked door gaskets, all seem to be sealing properly. Cleared frost from freezer. Heated freezer gasket to ensure good seal. Raised unit up in front using leveling legs to help with door closure. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model GMH6185XVS2
Near Amherst, OH 44001
Gabriel P
Job Details: 07/08/2021
Waited few minutes for customer to open door also he wants information what could cause issue explain him also he the side to not fix we reset board and start working; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Avon Lake, OH 44012
Marie V
Job Details: 07/08/2021
"Cc that the unit has a small leak and that the right hand side door you have to push the door to get it to close, and that the ice has gotten smaller and smaller. Confirmed ice it is smaller and door is hitting the bottom liner , door has to be leveled . Found water line for ice maker broken. Cut the line off and added a union and water line to get it installed on valve. Leveled unit , Tested op test ok. ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/08/2021
"Cc: shutting down mid cycle, not powering onFound unit receiving proper power. Found no stored error codes. Unit shut down mid cycle. Found unit still receiving proper power. Needs controlControl shows under 5 year parts only warranty in entitlement. Control out of stock office to reschedule; ordrng 1 W11305303 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Jeff M
Job Details: 07/08/2021
The line was plugged in the drain hose
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Roaming Shores, OH 44084
Jeff M
Job Details: 07/08/2021
Installed new part did not work. I just of the harness harness is good I just of the control board its still not sending power. After further inspection I found a huge indentation on the door not fully engaging the switch but engaging enough to not sound the door open alarm and to also shut the lights off but not engaging it enough to allow the dispenser to work needs a door; ordrng 1 W11307224 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Mayfield, OH 44143
Joe O
Job Details: 07/08/2021
Cc: not cooling in ff sectionFound temps in ff section at 53 degrees. Found ff evap completely frosted over. Found thermistor out of range. Needs ff evap fan assembly. Replaced fan assembly. Steamed out evaporator. Op test ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland, OH 44102
David R
Job Details: 07/08/2021
"Cc unit not washing, water coming into unit but no sounds from motor. Ran normal wash, water entered but wash motor did not start, cancelled and drained. Went into diagnostics, 4-3 wash motor error. Can hear motor just humming. Getting power. Will need wash motor. Ordering.***office to reschedule ; ordrng 1 W11087376 (Wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conneaut, OH 44030
Jeff M
Job Details: 07/08/2021
"The unit was not heating customer did have the venting cleaned by the maintenance. So the vent is clean I did find the dryer lint trap was holding water due to the high amount of wax from fabric softener built up on it. the heating element thermofuse and cut off where open installed the new part op tested good. ; used 1 279838 (ELEMENT), 1 279816 (Cut off), and 1 Wp3392519 (Fuse) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXSA01
Near Strongsville, OH 44136
Corina B
Job Details: 07/08/2021
"Recovered refrigerant, replaced evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1750EP1
Near Perry, OH 44081
Joe O
Job Details: 07/08/2021
Installed ui. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/08/2021
Installed the new part op tested good. Drain and control
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS02
Near Sheffield Lake, OH 44054
Marie V
Job Details: 07/08/2021
"Cc that the upper oven takes too long to preheat, tried to preheat unit ignitor glowing but no gas. Put the kill a wat meter, ignitor is pulling 3.4 amps. Gas valve opened up. Unit said that it was at 350* and took temps it was at 190*. Tookohms on oven sensor it was off. Unit will need oven sensor. Control acted up while I was testing oven. Advice cust that it might go any time . Ordering oven sensor.; ordrng 1 WP7430P044-60 (Oven sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model ARG7302WW
Near Madison, OH 44057
Jeff M
Job Details: 07/07/2021
Ignitor failed installed the new part op tested good. ; used 1 12400035 (Ignitor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44143
Jason N
Job Details: 07/07/2021
"Cc unit not cooling in refrigerator section. Found ice buildup on ff evaporator. Ran thermistor tests 1,2 and 39. All passed. Ran test 3, all fans working properly. Unit needs ff evaporator fan harness. Customer not repairing, needs repaired ASAP, is calling someone else. Estimate only. ; ordrng 1 W11087438 (Ff fan harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Chardon, OH 44024
Joe O
Job Details: 07/07/2021
Cc: intermittently not allowing selectionsFound unit is not allowing sleections. Needs uiEntitlement shows 5year parts only warranty on console assembly; ordrng 1 W11165145 (console)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma, OH 44134
Marie V
Job Details: 07/07/2021
Cc that the unit is not agitating .ran diag got error code F0E5 off balance load f7e8 motor stator over temp f0e3 overload. Found impeller striped. Replace impeller from Surplus. Deleted error codes and Ran calibration and auto test. Op test ok; used 1 W10902814 (Impeller) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Joe O
Job Details: 07/07/2021
"Cc: not cooling, beeping, fan pulsingFound compressor not running. Found relay on control clicking on and off. Needs control; ordrng 1 W10818296 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.12773K310
Near Brecksville, OH 44141
Marie V
Job Details: 07/07/2021
"Cc that the unit is leaking. Confirmed unit is leaking from diverter, unit will need new pump assembly. Cust will call if they want to continue ; ordrng 1 W10902307 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model WZF79R20DW03
Near North Royalton, OH 44133
Marie V
Job Details: 07/07/2021
Cc that the freezer has frost. Confirmed. Found door liner warped causing it to not seal properly. Unit will need new door. Took pics; ordrng 1 W10747004 (Door) and 1 W11178521 (Emblem)
We serviced a
WHIRLPOOL DRYER
Model WGD6120HC0
Near Columbia Station, OH 44028
Marie V
Job Details: 07/07/2021
"Replace motor , blower wheel and pulley. Put all back together hear a clicking noise but can get where is coming from, sounds from left side of unit. Took panel off and tested . No noise. Put unit back together clicking noise. Advice cust to run unit a few times to see if the noise goes away, it maybes coming from new motor or new pulley.op test ok"
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Chesterland, OH 44026
Brian M
Job Details: 07/07/2021
"Cc unit not cooling Found compressor not running Used compressor tester Compressor started and frost showed on ff evap Needs inverter ; ordrng 1 WR87X29409 (compressor inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Moreland Hills, OH 44022
Brian M
Job Details: 07/07/2021
Cc unit not starting Found ui lighting up but not making selections Unit seems to be locked out but does not have a lock button Needs UI and control ; ordrng 1 W11462458 (Control) and 1 W11460962 (Panel) and 1 W11460908 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland Heights, OH 44106
Jason N
Job Details: 07/07/2021
"Cc unit not cooling. Cust stated he can compressor cycling on and off. Unit unplugged when arrived. Plugged in unit, compressor kicked on. Checked amp draw on compressor, only drawing .5a. No frost pattern starting on evaporator. Unit has refrigerant leak, will need sealed system repair/refrigerant recharge. Parts not showing in stock from Marcone, office to contact customer for next service date. ; ordrng 1 W11407409 (Evaporator) and 1 W11480426 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3041KFJ
Near Cleveland, OH 44124
Joe O
Job Details: 07/07/2021
"Cc: new knobs do not sit correctly, left front and rear burners not ignitingFound igniter switches not sending power to spark module on left 2 burners. Found wrong knobs ordered. Unit has 2 different knobs. Needs knobs and switch harnessCannot return knobs due to not having original packing for them. ; ordrng 3 316564511 (knob-top valve)s and 1 316580614 (wiring harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Cleveland, OH 44102
Jason N
Job Details: 07/07/2021
Installed auger shaft. Ice dispense test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44105
Jason N
Job Details: 07/07/2021
"Cc unit not washing clothesCustomer showed pop. Ran diagnostics, found codes f7e6 for motor fault and f8e1 for no fill/long fill. Ran auto test, unit did not shift into agitation. Checked under unit. Found shift actuator arm slipped out of splutch yoke. Per service pointer, replaced shifter actuator using truck stock. Reran auto test. Op test good.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Madison, OH 44057
Jeff M
Job Details: 07/07/2021
Installed the new part op tested good. Icemaker
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IKSS03
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/07/2021
"Cc of unit not cooling properly Found condenser fan not running Was able to hand spin fan and it does move but is super slow Advised customer to keep back off and put fan near compressor until replacement is done to help keep unit cooling properly ; ordrng 1 W10822259 (motor-cond), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/07/2021
Cc: freezing food in ff sectionFound temps in ff section at 39 degrees and freezer at 3 degrees. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Brian M
Job Details: 07/07/2021
"Cc of no ice deli board dead and led out Found error e5 on icemaker Found wires to deli board split Found freezer led out Also found ice dispenser motor just humming Not sure if its caused by deli board issue but recommend replacing it ; ordrng 1 W11294907 (icemaker) and 1 W10822606 (motor) and 1 W11170612 (harns-wire) and 1 W10695459 (module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/07/2021
"Cc unit not washing or drying Found error for open heater and wash motor Ran diagnostics test no good motor getting power but not running and found at the end heater turned onNeeds sump and control ; ordrng 1 WPW10605058 (pump&motor) and 1 W10875442 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Grafton, OH 44044
David R
Job Details: 07/07/2021
"Cc unit not dispensing ice. Found dispenser motor burned inside. Will need motor, shaft and seal. ** office to reschedule ; ordrng 1 W10822606 (Motor) and 1 W11509548 (Shaft) and 1 WPW10291905 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Maple Heights, OH 44137
Jason N
Job Details: 07/07/2021
"Cc unit not powering on Checked power units unit, good at 242v L to L, 123v L to N. Control board status led slow blinking. Checked power out to UI, good at 12.5vdc. Ordering HMI panel and control. Parts not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W11419056 (HMI panel) and 1 W11413569 (Main control)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model MHW5500FW1
Near Amherst, OH 44001
Marie V
Job Details: 07/07/2021
Cust had another person take a look at the unit. Cust said that she canceled last week. Does not need service on unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Strongsville, OH 44136
David R
Job Details: 07/07/2021
"Cc had questions about door being suctioned closed. Called techline, documented. Normal, when either side of door is being shut can create a vacuum on seal. Checked out unit, unit components check good. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204EPA4
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/07/2021
"Cc: not drying properly, breaking cupsFound no stored error codes. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Advised customer glasses could have broke from cold water wash then adding heat. Unsure of what actually caused glasses to break. Unit is heating. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 07/07/2021
"Cc unit not locking lid, not advancing cycles.Ran diagnostics, found code f8e1 no fill/long fill. Cleared code. Ran auto cycle and calibration. All functions normal. Possible household drain or water issue. Could not duplicate an issue with unit."
We serviced a
WHIRLPOOL RANGE
Model KSGG700EBS2
Near Amherst, OH 44001
Marie V
Job Details: 07/07/2021
"Cc that the oven does not heat at all. Ran diag no error codes. Turned on , it worked, cust said that it goes up to 150* and then it stops,. Preheated unit to 350* and it cycled several times. Couldnt duplicate issue. Advice cust to monitor. Rebooted unit. And tested oven. Is good. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/07/2021
Cc of noise Found idler locked up Replaced using dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/07/2021
Installed adjuster. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Jeff M
Job Details: 07/07/2021
Installed the new part op tested good. Led light
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Parma, OH 44134
Corina B
Job Details: 07/07/2021
Model and serial number do not match. Advised cust to call the store or whirlpool to get a pop or a concession
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 07/07/2021
The plastic is starting to come off in layers on the user display needs a new user display. It also just needs re-leveled the side of the user displays clipping the cabinet; ordrng 1 W11243318 (Ui)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
Marie V
Job Details: 07/07/2021
"Cc that when you unplug unit it sparks at the outlet and that it shows an error code of F2E2. Explain cust that if unplug washer and plug back in it will arch because rapid draw on available power occurs , resulting in a brief spark. This is normal. Ran diag got error code of F2E2 UI disconnected, F0E4 spin limited by water temp. Check hot and cold they were good. Found SP on error code. Cust showed me a pic. Check all connections, they were all in. Unit will need UI and water valve.; ordrng 1 W11478526 (Ui) and 1 W11165546 (Valve)"
We serviced a
N/A N/A
Model PYG2300AWW
Near Euclid, OH 44132
Joe O
Job Details: 07/07/2021
Cc: not heatingFound gas coils failed. Replaced gas coils. Ran test cycle. Op test ok ; used 1 279834 (COIL) from stock