We serviced a
WRB322DMBM0 whirlpool
Model refrigerator
Near Strongsville, OH 44136
Chad P.
Job Details: 08/06/2018
Advised the door is not self closing and does not have a traditional closer. Leveling feet not down. Lowered feet and leaned unit back to assist door in closing. Adjusted to Custs preference. Op test ok. ; Job Cmpltd,
We serviced a
WRS571CIHW00 whirlpool
Model refrigerator
Near Broadview Heights, OH 44147
Chad P.
Job Details: 08/06/2018
Found unit set to 39 and still freezing items. Needs thermistor kit and cover. Will call Techline on return. ; ordrng 1 W10316760 (thermistor, KIT) and 1 WPW10425252 (COVER)
We serviced a
JS48PPDUDB02 whirlpool
Model refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/06/2018
Replaced the parts listed. Optest ok
We serviced a
WED9500DC4 whirlpool
Model dryer
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/06/2018
CC that the door cover is loose. Popped the cover in place. Optest ok. ; Job Cmpltd
We serviced a
MVWC400XW0 WHIRLPOOL
Model WASHER
Near Hambden Township, OH 44024
Dan H
Job Details: 08/06/2018
Customer complaint of loud grinding noise right before rinse cycle, started rinse and spin cycle, noise is pulley rubbing on pulley shield, unit needs new cam and pulley shield, ; ordrng 1 W10721967 (PULLEY) and 1 WPW10427633 (SHIELD)
We serviced a
596.57547791 KENMORE
Model REFRIGERATOR
Near Perry, OH 44081
Dan H
Job Details: 08/06/2018
Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees , freezer section temperature at 73 degrees, fans are not running, compressor is not running, unit was in defrost, advanced timer, condenser fan started, compressor is running, no frost pattern forming, compressor is seized, customer does not want repair ; ordrng 1 R0131672 (compressor)
We serviced a
MFT2776DEM02 MAYTAG
Model REFRIGERATOR
Near Perry Township, OH 44057
Dan H
Job Details: 08/06/2018
Customer complaint unit is still not cooling, fresh food section temperature at 55 degrees, freezer section at 17 degrees, nothing running when tech arrived, evaporator thermistor, fresh food section thermistor, freezer section thermistor are all within range, ran test 4, fresh food section evaporator fan is working, freezer section evaporator fan is working condenser fan is running, compressor is running, good frost pattern on fresh food section and freezer section evaporators, ordering evaporator fan and harness ; ordrng 1 W11033168 (FAN)
We serviced a
WRT311FZDB01 whirlpool
Model refrigerator
Near Bedford, OH 44146
Dan H
Job Details: 08/06/2018
Customer complaint that unit is not making ice and freezer section door opens, cycled ice maker , ice maker ejected ice and fill mold, raise unit up in front to allow door to fall closed, op test good ; Job Cmpltd
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 08/06/2018
Installed cover. Op test ok. Ordered cleaner as a courtesy for scratch ; ordrng 1 TJ102 (CLEANER. )
We serviced a
WRS321SDHZ01 whirlpool
Model refrigerator
Near Walton Hills, OH 44146
Dan H
Job Details: 08/06/2018
Customer complaint of loud noise, noise is coming from evaporator fan motor, ordering new evaporator fan motor ; ordrng 1 WP2315549 (FAN MOTOR)
We serviced a
MFI2568AES WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Chad P.
Job Details: 08/06/2018
h,v, board failure. ordrng 1 W10890094 (CONTROL.)
We serviced a
WWA3100GALWH GE
Model washer
Near Newbury Township, OH 44065
Dan H
Job Details: 08/06/2018
Customer complaint that unit will not stop filling, found a mouse chewing through pressure hose, unit will need new pressures hose, part is no longer available ; ordrng 1 WH41X0128 (PRESSURE HOSE)
We serviced a
WRB322DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Corina B
Job Details: 08/06/2018
CC that the fz defrosted the ice and the food and then refreexed the food and there is a noise every so often. Ran diag found the damper motor is rattling when opening. Will need a new control and a damper control. Called SM to order parts. ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)
We serviced a
MVWX655DW1 maytag
Model washer
Near Newbury Township, OH 44065
Dan H
Job Details: 08/06/2018
Customer complaint of loud noise, Customer started normal wash cycle , unit filled, unit does not agitate, loud grinding noise coming from gearcase when unit tries to agitate, unit needs new gearcase
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Olmsted Falls, OH 44138
Corina B
Job Details: 08/06/2018
CC that the dishwasher is not working. Found the pump and motor are not running. Will need a pump and motor. The control will work on light wash. Called SM to order parts. ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor)
We serviced a
GB2FHDXWS06 WHIRLPOOL
Model REFRIGERATOR
Near Painesville, OH 44077
Corina B
Job Details: 08/06/2018
CC that there is still water coming out when changing the drain tube. Steamed out fz drain hole. Optest ok.
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near Brecksville, OH 44141
Chad P.
Job Details: 08/06/2018
Replaced LED freezer light. Op test ok; Job Cmpltd
We serviced a
PRG3000P GE
Model range
Near Brecksville, OH 44141
Chad P.
Job Details: 08/06/2018
Due to age, parts are NLA. Unit non repairable burners failing and flame coming from under burners. Regulator making odd tapping sound. Advised Cust that unit is not repairable, Job Cmpltd
We serviced a
WHIRLPOOL STACK W/D
Model ITW4300SQ0
Near Avon Lake, OH 44012
Brian B
Job Details: 08/06/2018
This machine is not a stack unit and not the mod and ser listed. Will input correct mod. CC that machine leaking at right front corner. Removed case. No leaks found under machine. Found drain holes in top tub ring clogged up. Cleaned out holes, ran test cycle. Op test ok
We serviced a
ABB2224BRW00 amana
Model refrigerator
Near Shaker Heights, OH 44122
Chad P.
Job Details: 08/06/2018
Found unit frosting on the back wall in freezer section. Ff section doing okay. Unit appears to be recovering. Forced defrost and cleaned frost. Op test ok. ; Job Cmpltd
We serviced a
WTW4816FW2 whirlpool
Model washer
Near Lyndhurst, OH 44124
Chad P.
Job Details: 08/06/2018
Found unit only giving hot water. Ran service mode. Unit giving cold. Reset control and calibrated. Op test ok. ; Job Cmpltd
We serviced a
GTW680BSJ1WS GE
Model washer
Near Bainbridge Township, OH 44023
Corina B
Job Details: 08/06/2018
Replaced the parts listed. Programmed the control. Optest ok
We serviced a
WFW75HEFW0 whirlpool
Model washer
Near Bentleyville, OH 44022
Corina B
Job Details: 08/06/2018
Replaced the parts list. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
KDTM354DSS5 kitchenaid
Model dishwasher
Near Bainbridge Township, OH 44023
Corina B
Job Details: 08/06/2018
Cust showed pop, sent pic. CC that the unit will not turn on. Found there is no power to the unit. Found the switch to the dishwasher is turned off. Optest ok
We serviced a
JDS8850CDW01 jenn-air
Model range
Near South Russell, OH 44022
Corina B
Job Details: 08/06/2018
CC that the broiler does not work, he replaced the element. The broil element relay is stuck open. Will need a new control. Called SM to order part.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Conneaut, OH 44030
Jeff M
Job Details: 08/06/2018
The fan stoped working installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP) from stock,
We serviced a
MAYTAG REFRIGERATOR
Model MBL2258XES4
Near Conneaut, OH 44030
Jeff M
Job Details: 08/06/2018
The unit had a avg temp of 40. I could not find anything wrong with the unit I did recommend her to clean the condenser coil’s at least once a year; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Mentor, OH 44060
Arthur V
Job Details: 08/06/2018
Replaced both section of drain hose. Op test good ; Job Cmpltd
We serviced a
KENMORE REFRIGERATOR
Model 253.54703402
Near Geneva, OH 44041
Arthur V
Job Details: 08/06/2018
Replaced evap fan motor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEQ
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/06/2018
Found water leaking from front of i/m, replaced, cycled, op test ok; used 1 4317943 (ICEMAKER12359) from stock, Job Cmpltd,
We serviced a
GE WASHER
Model WCVH6260FWW
Near Auburn Township, OH 44023
Robert A.
Job Details: 08/06/2018
Cc not spinning out, found pump clogged, cleaned, ran unit, op test ok
We serviced a
KENMORE REFRIGERATOR
Model 10657372700
Near Avon Lake, OH 44012
Brian B
Job Details: 08/06/2018
Found machine at room temp on both sides. Compressor running, but very hot. Checked wattage, 88 watts, no frost pattern on evap. Low side leak... will need new evap and compressor.. will give est. customer does not want to repair machine.. do not order parts.;
We serviced a
KESC300HXH1 Kitchenaid
Model Range
Near Cleveland, OH 44107
Corey L.
Job Details: 08/06/2018
Installed parts, plugged unit in, op test good; Job Cmpltd
We serviced a
KGST307HBS6 Whirlpool
Model Range
Near Rocky River, OH 44116
Corey L.
Job Details: 08/06/2018
Customer complaint flames are not that strong and left rear burner won’t lite, confirmed, found orfices clogged, cleared, op test good;
We serviced a
MDB4949SDZ0 Maytag
Model Dishwasher
Near Parma, OH 44129
Paul P.
Job Details: 08/06/2018
Slight sudsing at end of cycle. Customer is using rinse aid and proper dishwasher soap (cascade pods). Performed water hardness test, water at 15 plus gpg. Suggest customer try quick wash cycle, and not to add booster (finish powder), but to try finish water hardness additive, if any. Set down mitigation mat.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model NTW4605EW0
Near Mentor, OH 44060
Jeff M
Job Details: 08/06/2018
The control is not always working correctly. Needs replaced ; ordrng 1 W11116498 (CONTROL ), schdld next appmnt for 8/8 WED 8-12,
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Eastlake, OH 44095
Jeff M
Job Details: 08/06/2018
, I reloaded the dishwasher delete one away but the gasket is very worn needs replaced; ordrng 1 154827601 (gasket), schdld next appmnt for 8/8 WED !,
We serviced a
GE REFRIGERATOR
Model GSC23LSRCSS
Near Hambden Township, OH 44024
Robert A.
Job Details: 08/06/2018
Found evap frozen, heater open, bi metal good, put into forced defrost no power to heater, needs controlCust to let us know; ordrng 1 WR17X11865 (ICE CUP/DISP ARM5515) and 1 WR51X10055 (HEATER8541) and 1 WR55X10942P (CONTROL206.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near Brooklyn, OH 44144
Paul P.
Job Details: 08/03/2018
Found the freezer door, and handle damaged. Also, screws are missing from the door. Office to order FZ door, handle and screws.; ordrng 1 LW10547320 (dor-fip ss) and 1 W10827046 (handle,door (ss)) and 2 WP67006908 (screw)
We serviced a
KFCS22EVMS4 Whirlpool
Model Refrigerator
Near Cleveland, OH 44106
Brian M
Job Details: 08/03/2018
Cc of ice build up on bottom of fridge and leaking out Unit needs ptrap kit,, Used truck stock to replace drain Cleared out ice OP TEST OK used 1 W10619951 (TUBE-DRAIN)
We serviced a
WDTA50SAHZ0 Whirlpool
Model Dishwasher
Near North Olmsted, OH 44070
Corey L.
Job Details: 08/03/2018
Customer complaint dishwasher fills then after a few minutes just drains, started test cycle, wash motor did not turn on, fuses on control ohm less tHan 3, wash motor ohms at 8.7, wires are good connections are good, unit needs new wash motor&pump assembly; ordrng 1 W11087376 (pump&motor)
We serviced a
WOC95EC0AS01 Whirlpool
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 08/03/2018
Customer complaint light in oven won’t turn off, light on when tech arrived but door will not shut, found a small screw wedged in the door hinge, removed screw door shut and light went off, then customer says unit won’t go past 117 in bake, found temp set to Celsius, changed to Fahrenheit, op test good; Job Cmpltd,
We serviced a
WED4616FW0 Whirlpool
Model washer
Near Lorain, OH 44052
Gabriel P
Job Details: 08/03/2018
Cc is not heat well,and making some noise when rotating,check temp read 460 degrees and going up ,is heating good,check idler pulley and rollers ,pulley was bad replace from truck stock,rollers were good also lots of change in the blower wheel,clean then out explain customer to empty money of pocket before washing and drying,put everything back together ran a cycle opt test ok ; used 1 WP691366 (PULLEY DRIVE)
We serviced a
KITCHENAID RANGE ELE
Model KFGD500ESS04
Near Painesville Township, OH 44077
Arthur V
Job Details: 08/03/2018
Cycled unit at 350 deg. Temp stopped at 380 and came back on at 330 giving a med temp of 355. Unit checks good. At this time. Unit cycled at least 6 times. Always the same reading. Advised customer to let oven preheat for a longer time when baking cakes breads etc. ; Job Cmpltd, s
We serviced a
FRIGIDAIRE RANGE
Model PLGFZ390ECE
Near Madison, OH 44057
Gail V.
Job Details: 08/03/2018
Found bake ignitor weak. Replaced with truck stock. Op test good ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Cleveland, OH 44108
Jeff M
Job Details: 08/03/2018
User interface is not responding main control is getting power needs a control and ui; ordrng 1 W10595568 (cntrl-elec) and 1 W10811169 (UI),
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEM00
Near Cleveland, OH 44108
Jeff M
Job Details: 08/03/2018
The grill on the back of the fridge is broken needs replaced; ordrng 1 WPW10330850 (GRILL), schdld next appmnt for 8/8 WED 8-12
We serviced a
WHIRLPOOL REFRIGERATOR
Model K80611832
Near Chardon, OH 44024
Robert A.
Job Details: 08/03/2018
, Installed lft ff door, op test ok; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model HTH17CBT2RWW
Near Lyndhurst, OH 44124
Robert A.
Job Details: 08/03/2018
Installed evap fan motor and blade, op test ok; Job Cmpltd,
We serviced a
FGHN2866PF1 FRIGIDAIRE
Model REFRIGERATOR
Near Strongsville, OH 44136
Corina B
Job Details: 08/03/2018
CC that when installing a new ice maker the unit control started not working and then unplugged the im, control started to work again. Will need a new im.; ordrng 1 5303918493 (freezer ice maker)
We serviced a
MDB7749AWW2 MAYTAG
Model DISHWASHER
Near Chesterland, OH 44026
Dan H
Job Details: 08/03/2018
Installed new bimetal, op test good ; Job Cmpltd
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/03/2018
Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heated, burner is short cycling, unit needs new coil pack and thermostat
We serviced a
LFHT1817LW9 Frigidaire
Model Refrigerator
Near Cleveland, OH 44104
Brian M
Job Details: 08/03/2018
Cc of food not getting cold Found frost built up in freezer on drain pan Defrosted freezer and cleaned out drain cup in fridge
Near Cleveland, OH 44104
Brian M
Job Details: 08/03/2018
Frigidaire Refrigerator Cc of water leaking in fridge Found water leaker from drain cup attached to control housing Tube was pushed out from drain tube and styrofoam clogging drain Removed and cleaned out drain cup Reinstalled OP TEST OK
We serviced a
WMH78019HZ0 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/03/2018
Replaced fuse, diode, and magnetron. Tested and opened fuse again
We serviced a
MVWC425BW0 Maytag
Model Washer
Near Cleveland, OH 44104
Brian M
Job Details: 08/03/2018
Cc of unit not draining Found pump getting power but not pushing water out Needs drain pump Replaced using truck stock Ran auto test and calibration OP TEST OK
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Berea, OH 44017
Chad P.
Job Details: 08/03/2018
Found agitator seized to drive shaft. Locked on vice grips. Still could not break free. Will need to break or cut off agitator to make repair. Needs agitator ordered. Cust very understanding.
We serviced a
MAH6500AWW Maytag
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 08/03/2018
Customer complaint washer didn’t drain and there is water in the unit, started drain cycle, unit drained, ran diagnostics, no codes found, control doing weird things and most likely is the culprit to randomly “not draining”, started quick wash, unit is operating as designed
We serviced a
NGD4655EW2 amana
Model Dryer
Near Bay Village, OH 44140
Corey L.
Job Details: 08/03/2018
Customer complaint dryer making loud noises during operation, confirmed found rubber on support roller wore came apart from roller which caused the felt pad to fall off of 1/2 the drum, replaced supports rollers with ts and used high temp adhesive to reapply felt to drum, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 349241T (ROLLER KIT), and 1 WPY055980 (HIGH TEMP ADHESIVE)
We serviced a
WMH76719CS1 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Chad P.
Job Details: 08/03/2018
Found interlocks failing (door switches). Replaced, op test ok
We serviced a
KDTE104ESS1 Kitchenaid
Model Dishwasher
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/03/2018
Cc dishwasher not draining ,check drain pump found glass ran diagnostics test,opt test okay draining properly now
We serviced a
FGHC2331PFCA FRIGIDAIRE
Model REFRIGERATOR
Near Strongsville, OH 44149
Corina B
Job Details: 08/03/2018
CC that the ice dispenser will drop ice and doesn’t work. When dispensing the ice the ice will get caught in the door trap. Found the ice bin not lined up. Ran a couple cups of ice came out good. Optest ok. ; Job Cmpltd
We serviced a
MED5620TQ0 WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Corina B
Job Details: 08/03/2018
CC that the unit does not heat. Checked the outside vent good. Checked the power supply, good. Found the heating element is open. Replaced the heating element from t/s. Optest ok. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent.
We serviced a
KITCHENAID RANGE
Model KESA907PSS00
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 08/03/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDB01
Near Geneva Township, OH 44041
Arthur V
Job Details: 08/03/2018
Replaced adc control. Unit started with fan running. Unit was defrosted before arrival ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $124.99 CC Ref # 1196858600, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 08/03/2018
Replaced control. Let unit cycle. Op test good. Took core for return dispenser operating now also. ; Job Cmpltd,
We serviced a
KENMORE DRYER ELE
Model 110.60724990
Near Solon, OH 44139
Robert A.
Job Details: 08/03/2018
Ran unit, low airflow to outside, found high cut off open, jumped out, good heat, replaced, op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Maple Heights, OH 44137
Robert A.
Job Details: 08/03/2018
Ran diognostics disp error, no water entering unit, ran unit, disp motor not finding possition, needs disp motor; ordrng 1 WPW10352973 (DISP MOTOR), schdld next appmnt for 8/8 WED !,
We serviced a
LFH17F3QWA Frigidaire
Model Freezer
Near Maple Heights, OH 44137
Brian M
Job Details: 08/03/2018
Installed timer and temp control OP TEST OK
We serviced a
WRS325FDAM04 Whirlpool
Model Refrigerator
Near Amherst, OH 44001
Gabriel P
Job Details: 08/03/2018
Cc lights are dim ordering new lights check connection and the lights still dim office to order parts customer prefer first stop if possible ; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light MAIN)
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Broadview Heights, OH 44147
Robert A.
Job Details: 08/03/2018
Found scratch in lid, see pic, cc noise in adj, Unit running with load when tech arrived, watched unit, clacking noise in gearcase, and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE) and 1 W11256781 (LID), schdld next appmnt for 8/8 WED ! [**]
We serviced a
WRS526SIAE WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Corina B
Job Details: 08/03/2018
Replaced the diffuser. Optest ok. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS
Near University Heights, OH 44118
Jeff M
Job Details: 08/03/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2LHAXMQ10
Near Kirtland, OH 44094
Jeff M
Job Details: 08/03/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Kirtland, OH 44094
Jeff M
Job Details: 08/03/2018
Incorrect motor was ordered the fan motor is making the noise not the evaporator motor; ordrng 1 W10846539 (ICEMAKER FAN MOTOR ), schdld next appmnt for 8/8 WED 8-12,
We serviced a
WOD93EC0AS04 WHIRLPOOL
Model WALL OVEN
Near Bainbridge Township, OH 44023
Dan H
Job Details: 08/03/2018
Installed new door latch, op test good ; Job Cmpltd
We serviced a
LFFH17F3QWA FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44120
Dan H
Job Details: 08/03/2018
Customer complaint that unit is not cooling, temperature at 78 degrees, no frost pattern, evaporator fan is not running, compressor is not running, unit needs new thermostat and defrost timer; ordrng 1 297318010 (TIMER) and 1 5304513033 (thermostat )
We serviced a
WED7300DW1 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/03/2018
Replaced blower wheel. All tested ok.; Job Cmpltd
We serviced a
WHIRLPOOL DRYER
Model CEM2743BQ0
Near Geneva Township, OH 44041
Arthur V
Job Details: 08/03/2018
Trued to straighten out cabinet No good. Unit needs outer cabinet replaced. Est = 89.95 sc. 140.00 in additional labor ( cust paid 98.00 the first trip). 60.00 shipping (extra lg pkg.) 323.59 parts. Total est=584.42. Parts needed are 1- w10547697 (240.20). And 4-49621. Extra time involved. Customer does not want repaired.
We serviced a
WFE540H0AS0 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 08/03/2018
Replaced main control. Oven heating properly now. All tested ok.; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 08/03/2018
Customer could not make the time slot. Please schedule for next friday in the morning. ; schdld next appmnt for 8/10 FRI 8-12,
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 08/03/2018
Customer could not make the time slot. Please schedule for next friday in the morning. ; schdld next appmnt for 8/10 FRI 8-12,
We serviced a
AMANA RANGE
Model AGR6603SFS0
Near Ashtabula, OH 44004
Arthur V
Job Details: 08/03/2018
Found trim on front of oven door loose. Letting air out and unit has sharp edges that could cut customer. ; ordrng 1 W10907141 (GLASS DOOR ), schdld next appmnt for 8/9 THU !
We serviced a
WTW7040DW0 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 08/03/2018
Found unit stored sereral faults for communications fault and o.b. Fault. Unit is level. Drive checks good. White residue complaint on clothing when unit does complete a cycle. Needs control kit installed and calibrated. ; ordrng 1 W11111456 (CONTROL KIT)
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 08/03/2018
Arrived to find unit has recovered and is cooling correctly at this time. Ran diagnostics. No faults. Changed defrost to standard. Advised to monitor and use as normal
We serviced a
JGD8430ADB JENN-AIR
Model RANGE
Near Brecksville, OH 44141
Corina B
Job Details: 08/03/2018
Replaced the parts listed. Optest ng. The one burner does not spark. Will need a spark module. ; ordrng 1 WP74009336 (igntr-surf) and 1 WP74010766 (module- sp)
We serviced a
WHIRLPOOL WASHE
Model WTW4816FW2
Near Edgewood, OH 44004
Arthur V
Job Details: 08/03/2018
Ran diagnostics no errors. Ran manual test passed. Found water valve hot water side stripped. Replaced with truck stock op test good ; used 1 W11210459 (VALVE) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Jefferson, OH 44047
Arthur V
Job Details: 08/03/2018
Replaced washplate. Op test good Advised cust to clean washer with affresh ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Roaming Shores, OH 44084
Arthur V
Job Details: 08/03/2018
Customer complaint of things not cold enough in fresh food at recommended settings. Found cust has food pushed all the way back against the back wall cutting off air circulation in the fresh food area. Advised cust to keep the area between the shelf and back wall clear for proper air flow. Customer called for a pop from lowes but they could not find the information Broken shelf is considered a cosmetic issue. Quote to customer 30.61 parts. 18.99 shipping. 50.00 labor. Total est = 106.32. Pop is actual goods issue date Customer to call wlp to attempt to get them to cover part needed. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFJA
Near Mogadore, OH 44260
Robert A.
Job Details: 08/03/2018
Found no water in mold, cycled, not moving, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 243297606 (I/M), schdld next appmnt for 8/8 WED ! [**],
We serviced a
ROPER OTR MICROWAVE
Model MHE14XMB0
Near Kent, OH 44240
Robert A.
Job Details: 08/03/2018
Found outer frame and handle broken, needs inner, outer frames and handle; ordrng 1 4393782 (HANDLE BLACK) and 1 8169545 (INNER FRAME BLACK) and 1 8185217 (FRAME BLACK OUTER), schdld next appmnt for 8/8 WED ! [**],
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Brecksville, OH 44141
Robert A.
Job Details: 08/03/2018
Ran diognostic cycle, 7-1 no heat, 6-4 open triac on cb, watched cycle,, wash motor recieving power, not running, diverter not finding possition, needs sumpCust to talk w/lowes and wpl; ordrng 1 WPW10605057 (SUMP15645), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ETWH00
Near Aurora, OH 44202
Robert A.
Job Details: 08/03/2018
Cc water leaking from under unit, checked evap drain, some ice by drain, not clogged, but no ice in frz, checked drain pan, added water, no leak found, no water hooked up to unit, no signs of a leak from unit, op test ok, cust to watchNo damage to floor notedSee pics; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MED3500FW1
Near Bainbridge, OH 44023
Robert A.
Job Details: 08/03/2018
Unit has a vibration noise, tightened cab screws, op test ok; Job Cmpltd,
We serviced a
WRB322DMBW00 Whirlpool
Model Refrigerator
Near Maple Heights, OH 44137
Brian M
Job Details: 08/03/2018
Cc that ice stopped Found ice maker mid harvest and not rotating Ice maker getting power Needs ice maker Replaced using truck stock OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
KBFS25EWMS1 Whirlpool
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 08/03/2018
Customer complaint ice on freezer floor, ff gasket torn, and deli endcap pin broke, confirmed found tear on bottom left corner of left door, and endcap pin holding crisper lid broke, found unit has duck bill style dtube, quoted for repairs, ok, replaced with truck stock, bill dtube using S38253; ordrng 1 W10571956 (gasket-fip 111.67) and 1 W10874836 (endcap 17.47),
We serviced a
GBS307PDB12 Whirlpool
Model Range
Near Avon, OH 44011
Gabriel P
Job Details: 08/03/2018
Replace part listed,bake to temp 350 degrees opt test ok ; Job Cmpltd
We serviced a
KDTM354DSS5 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Brian M
Job Details: 08/03/2018
Cc that unit leaks at valve Found rubber gasket ripped Replaced from stock OP TEST OK
We serviced a
WED8200YW2 Whirlpool
Model Dryer
Near Westlake, OH 44145
Paul P.
Job Details: 08/03/2018
Checked dryer, no heat. Checked incoming power, 240v between L1 and L2, L1 and L2 to ground 120v=normal. Checked control panel, all ok. Checked connections, found open thermal cutoff. Office to order thermal cutoff.; ordrng 1 279973 (cutoff-tml)
We serviced a
MFI2569YEM0 Whirlpool
Model Refrigerator
Near Rocky River, OH 44116
Corey L.
Job Details: 08/03/2018
Customer complaint of frost in freezer, confirmed chucks of ice on bottom and top of door preventing it to close, the left side rail barely springs back when there’s no food in drawers, rails wearing out, suggested replacement, customer wants to clean ice out and monitor the door closing all the time now that he knows it springs back and that warm air is causing the frost build up, seals were good