We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
12/01/2023
"Cc that the unit is not making ice. Confirmed . Took temps 12* in freezer, unit was set to 5. Checked error codes on ice maker E5 timed ice maker. Ice maker cycles and tested water valve and is working as well. Possible ice maker issue. Set temps back to 0*. And rebooted unit. Gave estimate on ice maker. Cust will monitor op test ok; ordrng 1 W11658802 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near North Royalton, Ohio 44133
Manny
Job Details:
12/01/2023
"Cc unit not closing properly, verified and unit raised too high causing console to hit mounting bracket, lowered unit and door closes properly opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC7ESWW0
Near Mentor, Ohio 44060
Joe O
Job Details:
12/01/2023
"Cc: not draining, humming noiseFound motor harness broke. Needs harness Customer does not want to repair at this time ; ordrng 1 W10204122 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Conneaut, Ohio 44030
Dan
Job Details:
11/30/2023
"Customer complaint that unit is not spinning properly, ran drain and spin cycle, lid locked, unit spun out, drain pump is working, started normal wash cycle, cold water is barely entering unit, good flow from supply, unit needs new valve ; ordrng 1 W11513255 (Valve)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/30/2023
"Customer complaint of squealing noise , confirmed, installed dryer repair kit , op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, Ohio 44060
Dan
Job Details:
11/30/2023
"Installed new deli drawer and led modules, op test good"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Mentor, Ohio 44060
Dan
Job Details:
11/30/2023
"Customer complaint that unit is not filling, ran diagnostics no error codes found, started normal wash cycle, lid locked, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDG25SHBT1
Near Highland Heights, Ohio 44143
Joe O
Job Details:
11/30/2023
"Cc: door not closing properly, latch handle looseCustomer stated wife fell on door, now not shutting properly. Found door opening past 90 degrees. Found hinges are built into tub and door frame. Needs door frame. Advised customer could also need tub which is discontinued. Spoke with bj, no refund if tub is needed, due to being advised in advance.; ordrng 1 WP9743028 (frame), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
11/30/2023
"Cc unit offbalance all loads, all the time Ran test cycle, found unit vibration more then usual during spin. Checked suspension, checked good. Found excessive side to side movement from basket. Gearcase drive shaft /bearings are worn. Unit will need gearcase replaced. Quoted customer repair cost. Customer declined repair at this time. ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, Ohio 44125
Bill
Job Details:
11/30/2023
"Cc unit keeps skipping cycles, could not confirm. Did find an error code f8e1 long fill no fill. Tested valves tested within range, gave quote for new board replacement. Customer chose not to continue repairs at this time.; ordrng 1 W11170317 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Bedford, Ohio 44146
Bill
Job Details:
11/30/2023
"Cc unit not agitating, could not confirm. Ran diagnostics opt test good, had customer place load of laundry in unit. Watched load unit operated as intended."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Brecksville, Ohio 44141
Bill
Job Details:
11/30/2023
"Paint was still not a match, reached out to WP tech line. Found part number, ordered paint. Office to follow up as paint is out of stock.; ordrng 1 80051 (Paint)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Fairview Park, Ohio 44126
Manny
Job Details:
11/30/2023
"Found internal leak on high side unit no repairable, unit send for review for exchange.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Moreland Hills, Ohio 44022
Corina H
Job Details:
11/30/2023
"CC that the unit is not making ice. Confirmed. Checked the wires, good. Cycled the ice maker lost position. Will need a new ice maker. Cust is going to install the ice maker. ; ordrng 1 W10873791 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
11/30/2023
"CC that there is a fault code f8e0. Confirmed. Will need the cooling fans and the control. The part was a fan blade. Part is out of stock, office to reschedule ; ordrng 2 W11598119 (Blower fan)s and 1 W11448962 (Control) and 1 W11598200 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Lorain, Ohio 44053
Angel
Job Details:
11/30/2023
"Cc that unit was not heating. Verified power and found terminal block burnt L2 shorted. Replaced terminal block and power cord tested unit opt test good.; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22KMKVES
Near Amherst, Ohio 44001
Angel
Job Details:
11/30/2023
"Cc that ice seemed small but they werent sure. Verified temps and freezer was at 4* and 8 inside icemaker area. Found that water pressure to unit is weak customer stated its been like that since there old refrigerator, verified valve they have and they have a saddle valve. Recommended customer to change it for a quarter turn valve unit working as designed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Elyria, Ohio 44035
Marie V
Job Details:
11/30/2023
"Cc that unit oven is not working. Confirmed, found igniter open, replaced from T/S. Preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brook Park, Ohio 44142
Marie V
Job Details:
11/30/2023
"Cc that unit was shaking, and unit moved forward. Ran diag, no error codes, ran unit on spin, adjusted feet. Needed to be level, explained cust how unit works, cust is not happy with washer. Advice load size and detergent. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Cleveland, Ohio 44144
Marie V
Job Details:
11/30/2023
"Cc that some clothes are not drying all the way. Stared unit, verify air flow outside, is perfect. Took temps unit cycles between 179* and 135*. Is good. Explain cust difference from normal cycle and time dry. Unit is working properly. Op test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, Ohio 44102
Marie V
Job Details:
11/30/2023
"Cc that unit is squeaking, confirmed. Replaced pulley and rollers from surplus. Op test okSee notes, ; used 1 Wp691366 (Pulley), and 2 349241T (Rollers) from stock"
We serviced a
GE DISHWASHER
Model GSD900G01
Near Lakewood, Ohio 44107
Marie V
Job Details:
11/30/2023
"Cc unit is not draining. Unit had water when arrived. Advanced to drain, it drained. Tested motor, all working properly. 2 things could have happened. Motor failed to drain and it filled twice. Gave estimate on motor,or time failed. And timer is not longer available. Cust will monitor. Since is working at this point. Op test ok; ordrng 1 WD26X10013 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFU13F2VW
Near Rocky River, Ohio 44116
Marie V
Job Details:
11/30/2023
"Cc that unit stopped cooling and it stripped breaker as well. Plugged in unit. Compressor hums and overheats, and clicks off after few seconds. Used kill a watt Meter. Compressor is drawing 8.5 amps. Will need new compressor. Cust will not fix. ; ordrng 1 5304521562 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX305ESS2
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
11/30/2023
"CC that the ice bin is over flowing. Ran diag the water level is say full and bin is empty. Will need a recirculating pump and bin thermistor ; ordrng 1 W11542867 (Recirculating pump) and 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
11/30/2023
"CC that the unit is not heating up. Confirmed. Found the magnetron weak. Will need a new magnetron, diode, and capacitor. ; ordrng 1 W11213318 (Capacitor) and 1 W11256462 (Diode) and 1 W11402082 (Magnetron)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
11/30/2023
CC that the led lights are out. Confirmed.Will need the led lights. ; ordrng 4 W11632139 (Led light)s
We serviced a
GE RANGE
Model CGS995SEL1SS
Near Aurora, Ohio 44202
Corina H
Job Details:
11/30/2023
CC that the upper oven is not heating. Confirmed. Found the igniter is weak. Replaced the igniter from t/s. Heated the oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
GE REFRIGERATOR
Model PFE28KSKJSS
Near Sheffield, Ohio 44054
David R
Job Details:
11/30/2023
"Using new module to try and update unit. Plugged in, waited 12 mins, module update complete. Unit is good, back on and comp working. Went through diagnostics, all components working. Good. Op Test Ok. ***paid in full previous visit."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, Ohio 44070
David R
Job Details:
11/30/2023
"Replaced chute, coupling and ice bin. Tested, good. All components working."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakewood, Ohio 44107
Manny
Job Details:
11/30/2023
"Replace modules and motor, steamed evaporator to replace pan but after clearing the ice the pan straightened but the fan no moving since it was encased in ice, taking the pan for return and applying the pan cost to the motor, collected for fan and labor; ordrng 1 W11087438 (motor-evap.), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Cleveland, Ohio 44104
Manny
Job Details:
11/30/2023
"Replace igniter, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, Ohio 44105
Manny
Job Details:
11/30/2023
"Cc that racks dont fit and keep falling off and the thanksgiving dinner was ruined by the racks falling when she put the food in, Cabinet is separated causing the rack to fall, unit sent for review for exchange ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Beachwood, Ohio 44122
Manny
Job Details:
11/30/2023
"Cc that unit sounds like a plain taking off, think its the bearings, ran test cycle and bearings are loud, customer will not proceed with the repair ; ordrng 1 W10381078 (outer tub) and 1 W10820039 (hub), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Amherst, Ohio 44001
Angel
Job Details:
11/30/2023
"Cc that unit is maki g a loud screeching noise. Tested unit and confirmed noise. Unit will need idler pulley replaced, used repair kit from truck stock to replace rollers, belt and idler pulley tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EWH09
Near Amherst, Ohio 44001
Angel
Job Details:
11/30/2023
"Cc that freezer door on the bottom center part seems like its not sealing properly because it has a bit of frost buildup. Confirmed cc, looked underneath door and noticed that the gasket is not sealing properly. Removed door and steamed out gasket and added some vaseline to help moisture the gasket and seal properly opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Lorain, Ohio 44052
Angel
Job Details:
11/30/2023
Cc that unit was leaking from right rear corner. Tested unit and confirmed leak coming from drain hose. Customer had a new one so I replaced it for her tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Avon Lake, Ohio 44012
Angel
Job Details:
11/30/2023
"Cc that unit is not cleaning. Ran unit to test it and it fills with water and drains but wont wash unit will need pump assembly replaced. Gave customer estimate and stated they will think about it charged service call.; ordrng 1 W11665769 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOSE900HSS20
Near Westlake, Ohio 44145
Marie V
Job Details:
11/30/2023
"Cc that oven handle was damage inside box and that is making a nose when closing door. Confirmed, replaced handle and hinges. Found side trim has hitting door when closing. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near North Olmsted, Ohio 44070
Marie V
Job Details:
11/30/2023
"Cc that unit is not washing the dishes properly and pod is not dissolving. Rn diag found error code 4|1 motor not running. Tested unit is working . Called whirlpool tech line spoke to Andrew he said that unit is probably running intermittently, he said to replace wire harness ; ordrng 1 W11242945 (Wire harness)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Olmsted, Ohio 44070
Marie V
Job Details:
11/30/2023
"Cc that the unit is leaking when draining. Stared unit, can hear motor sounds a little loud , ordering motor and cap. Also found a pin hole on drain hose. Will need new as well. ; ordrng 1 W11244231 (Drain hose) and 1 W11026785 (Motor) and 1 W11162560 (Cap)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon Lake, Ohio 44012
Angel
Job Details:
11/30/2023
Cc that unit is making a loud noise at the end of the cycle but it has do e it sometimes not all the time. Ran diagnostics to run unit in a spin and started hearing a clunking noise. Looked underneath and found rotor screw came off. Reinstalled screw with some loctite tested unit again opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, Ohio 44110
Joe O
Job Details:
11/30/2023
"Cc: not drainingFound drain pump harness broken. Needs harness. ; ordrng 1 W11568983 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cleveland, Ohio 44119
Joe O
Job Details:
11/30/2023
"Installed control, tested. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, Ohio 44119
Joe O
Job Details:
11/30/2023
"Installed harness, and control. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Euclid, Ohio 44119
Joe O
Job Details:
11/30/2023
"Cc: not heating properly, archingFound element open. Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WASHER
Model 110.20022013
Near Euclid, Ohio 44123
Joe O
Job Details:
11/30/2023
"Cc: not draining properlyFound error code f9e1(long drain). Ran manual drain. Pump not running. Checked under unit. Found gear case leaking oil. Found pump receiving 120v. Needs drain pump and gear caseCustomer does not want to repair at this time ; ordrng 1 W11454741 (Gear case) and 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willowick, Ohio 44095
Joe O
Job Details:
11/30/2023
"Cc: vibration noiseNo abnormal noises upon arrival. Ran compressor, and fans in diagnostics. No abnormal noises. Raised front of machine. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Willoughby, Ohio 44094
Joe O
Job Details:
11/30/2023
"Cc: gasket not staying in doorFound gasket not seated in groove. Groove in door not maintaining hold on gasket. Was able to get gasket reseated. Advised cus if gasket doesnt hold will need doorBuilt estimate for door. ; ordrng 1 LW10636410 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Mentor, Ohio 44060
Joe O
Job Details:
11/30/2023
Installed element. Tested. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF7
Near Ashtabula, Ohio 44004
Joe O
Job Details:
11/30/2023
"Cc: display shows 54 efFound display shows error code sy ef(evap fan error). Found evap fan not running. Needs evap fan motor; ordrng 1 241509402 (motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Parma, Ohio 44129
David R
Job Details:
11/30/2023
Replaced door switch. Tested. Good. All components and heat working. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH1
Near Parma, Ohio 44129
David R
Job Details:
11/30/2023
"Cc unit leaking from door onto floor, intermittent not happening every cycle. Unit is leveled. Customer said they have had the kickplate off and seems to be leaking at door or under door. Also mentioned it doesnt leak to middle or end of cycle. All connections good, all tight, no leaks from water or drain line. As of now, no leaks but will order and replaced all seals and vent. ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Seal) and 1 W11483553 (Gasket) and 1 W11664713 (Door seal)"
We serviced a
JENN-AIR MICROWAVE
Model JMC2127WS01
Near Avon Lake, Ohio 44012
Angel
Job Details:
11/30/2023
"Cc that unit is not heating or turning the turn table after a power outage they had. Tested unit and confirmed, asked customer to turn off unit at breaker for a minute to reset it and tested unit again and it started working as should tested it about 3 times with no issues opt test good."
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2827LL00
Near Brecksville, Ohio 44141
Bill
Job Details:
11/30/2023
"Changed control and Ui, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Strongsville, Ohio 44136
Bill
Job Details:
11/30/2023
"Changed control board, opt test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, Ohio 44012
Angel
Job Details:
11/30/2023
Cc that unit is making a loud screeching sound when water is coming in to unit. Ran unit and could hear it a bit but customer showed me a video and I confirmed it was the inlet valve. Gave customer estimate for part and decided to continue with repair. Found I had part from surplus replaced part tested unit opt test good.; used 1 W11210463 (Inlet valve) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, Ohio 44060
Dan
Job Details:
11/30/2023
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Mentor, Ohio 44060
Dan
Job Details:
11/30/2023
"Customer complaint that unit is not draining, confirmed impeller on drain pump is broken, unit needs new drain pump, customer does not want repair ; ordrng 1 WPW10515401 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS20
Near Beachwood, Ohio 44122
Manny
Job Details:
11/30/2023
"Replaced both controls, opt test ok too, cores for return."
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Independence, Ohio 44131
Manny
Job Details:
11/30/2023
"Found rotor screw loose fastened no noise advise customer to monitor the unit and if noise returns gearcase would be needed could be getting stuck and loosen up the rotors screw, opt test ok"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Broadview Heights, Ohio 44147
David R
Job Details:
11/30/2023
"Cc unit not heating properly. Found crack on bake element. Tested, open, power is good. Ordering element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, Ohio 44060
Dan
Job Details:
11/30/2023
"Customer complaint that unit is only filling with hot water, ran diagnostics found f8e1(long/no fill) error code, cold water is barely entering unit, unit needs new valve, installed new valve, op test good,; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, Ohio 44120
Jason N
Job Details:
11/30/2023
"Installed can, belt and shield. Ran test cycle in place. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, Ohio 44120
Jason N
Job Details:
11/30/2023
"Cc unit not cooling Found both sections at room temperature. Compressor is running but is hot to the touch. No frost pattern on evaporator. Unit has a refrigerant leak, will need sealed system repair. Customer is not here at this time, a relative is here for the service visit. Asked to speak to the customer. Called customer to discuss repair; ordrng 1 W11579351 (Evaporator) and 1 W11580057 (Compressor)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near South Euclid, Ohio 44121
Jason N
Job Details:
11/30/2023
"Cc unit not filling with water Ran diagnostics, found cod f7e2 for variable speed wash motor failure. Unit filled with water but wash motor did not turn on. Checked connections to motor and control, all checked good. Unit will need pump/motor assembly replaced. ; ordrng 1 W11460946 (Pump/motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Beachwood, Ohio 44122
Jason N
Job Details:
11/30/2023
"Cc unit stopped making ice Ran manual ice maker harvest test, ice maker making strange sounds while indexing, ice maker did not call for water. Customer stated before ice maker failed the ice container filled up with water. Quoted customer ice maker and inlet valve replacement. Customer declined repair at this time, estimate only. ; ordrng 1 WPW10420083 (Valve) and 1 W10884390 (ICE MAKER ASSY)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Highland Heights, Ohio 44143
Jason N
Job Details:
11/30/2023
"Cc unit leaking water from behind filter Found water leaking from filter head, housing is cracked. Filter head/reservoir will need replaced. Quoted customer repair cost. ; ordrng 1 W11346622 (Reservoir)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, Ohio 44124
Jason N
Job Details:
11/30/2023
"Cc unit making grinding noise Ran test cycle, found unit clutch grinding when spin basket is in brake mode. Checked under unit. Found oil leaking from gearcase. Clutch, belt and shield saturated with oil. Unit will need gearcase replaced, along with belt and clutch. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield)"
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Strongsville, Ohio 44149
Bill
Job Details:
11/30/2023
"Changed rfid board, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garfield Heights, Ohio 44125
Bill
Job Details:
11/30/2023
"Cc unit freezes food in fresh, confirmed cc. Damper hanging up when closing. Ordered damper, uploaded pop. Follow up scheduled for 12/6; ordrng 1 W11645127 (Damper)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS05
Near Broadview Heights, Ohio 44147
David R
Job Details:
11/30/2023
Cc unit leaking under drawer. Leaking from valves or filter housing. Ordering parts needed. ; ordrng 1 W11451366 (Housing) and 1 W11189600 (Bracket) and 1 W11567408 (Dual valve) and 1 W11517696 (Tube) and 1 W11451365 (Reservoir)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Garfield Heights, Ohio 44125
Bill
Job Details:
11/30/2023
"Cc odd noise, confirmed cc via video. Tracked noise to the condenser fan, confirmed that was the noise via the customer. Repositioned wires to eliminate pressure from the backing plate. Opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near North Royalton, Ohio 44133
David R
Job Details:
11/30/2023
"Replaced control, valves, clutch, slide. Ran diagnostics, test mode, good. All components working. Good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED9700SQ0
Near Oberlin, Ohio 44074
David R
Job Details:
11/30/2023
"Cc unit will turn on but wont start. Found motor circuit good, door switch good, all fuses good. Getting 240 to unit. Bad control board. Control 8546219 is NLA. Customer paid svc
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVQ00
Near Painesville, Ohio 44077
Dan
Job Details:
11/30/2023
"Customer complaint that unit is not dispensing ice or water, confirmed, found dispenser lever popped out of mount and hitting switch, no damage, reinstalled, op test good"
We serviced a
GE RANGE
Model JB655DK4BB
Near Geneva, Ohio 44041
Jason N
Job Details:
11/30/2023
Installed surface burner. Tested both single and double element operation. Op test good.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
11/30/2023
"CC that the clothes do not come out clean, there is no hot water and the washer walks. Advised Cust to use whites to get the hot water. Leveled the washer. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Eastlake, Ohio 44095
Corina H
Job Details:
11/30/2023
Replaced the doors. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Perry, Ohio 44081
Dan
Job Details:
11/30/2023
"Customer complaint that unit is leaking, confirmed, found a pin hole in drain hose from hose rubbing against the wall, unit needs new drain hose ; ordrng 1 W11244231 (Hose)"
We serviced a
KENMORE FREEZER
Model 253.28432803
Near Madison, Ohio 44057
Dan
Job Details:
11/30/2023
"Customer complaint that unit is not cooling, temperature is at 36 degrees, compressor is running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 297414800 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, Ohio 44004
Jason N
Job Details:
11/30/2023
"Cc unit not starting a cycle all the time, having to repeatedly press start buttonRan diagnostics, no codes stored. Ran test cycle, all functions passed. Started normal cycle, unit sensed/filled and advanced to wash. Canceled and restarted several times, no issues found with unit. Unable to duplicate a no start condition."
We serviced a
KENMORE DRYER
Model 11072722100
Near Elyria, Ohio 44035
Angel
Job Details:
11/30/2023
Cc that unit was making a loud screeching noise. Tested unit but could not duplicate issue. Gave customer estimate for idler pulley because of the complaint she described and she decided to proceed. Replaced belt which was worn out and hard also idler pulley was dried out making a little noise when spinning by hand and replaced rollers. Tested unit this time with weight opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Bedford, Ohio 44146
Bill
Job Details:
11/29/2023
"Cc unit not working, confirmed cc. Unit had error code, f7e1 and f7e6. Cleared codes ran diagnostics auto test, unit operated but was not as strong as it should be. Motor was making an odd clicking sound, ordered new motor, cam, belt, and shifter. Follow up scheduled for 12/4.; ordrng 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Shifter)"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Perry, Ohio 44081
Dan
Job Details:
11/29/2023
"Customer complaint of f7e1 error, started normal wash cycle, motor hummed and unit went straight to done, found capacitor shorted, installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Perry, Ohio 44081
Dan
Job Details:
11/29/2023
"Customer complaint that unit is not working and dispenser door is not opening, found thermal fuse open, jumped out unit powered up, found dispenser door broken, unit needs new dispenser and thermal fuse ; ordrng 1 W10258275 (Tfuse) and 1 WPW10199696 (Dispenser)"
We serviced a
GE REFRIGERATOR
Model TFX25JRYDWW
Near Mentor, Ohio 44060
Dan
Job Details:
11/29/2023
"Customer complaint that unit is leaking, looks like its possibly the evaporator drain tube clogged, cleared out, advised customer to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mentor, Ohio 44060
Dan
Job Details:
11/29/2023
"Customer complaint that unit is not draining, confirmed, unit needs new drain pump , installed new drain pump , op test good ; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Painesville, Ohio 44077
Dan
Job Details:
11/29/2023
"Customer complaint of grinding noise, found condenser fan blade hitting frame, adjusted, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, Ohio 44077
Dan
Job Details:
11/29/2023
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature is at 55 degrees, found fresh food section evaporator frozen solid, found evaporator drain pan cracked, unit needs new control, evaporator fan/thermistor, and evaporator drain pan; ordrng 1 W10843055 (Cntrl) and 1 W11457241 (Drain pan) and 1 W11033168 (Fan/thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3065KFA
Near Painesville, Ohio 44077
Dan
Job Details:
11/29/2023
"Customer complaint that upper oven is not coming on, confirmed, found bake element open, unit needs new bake element, part is out of stock so not scheduling return appointment ; ordrng 1 318601604 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Roaming Shores, Ohio 44085
Dan
Job Details:
11/29/2023
"Customer complaint that strike broke, installed new strike, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Roaming Shores, Ohio 44084
Dan
Job Details:
11/29/2023
"Customer complaint that freezer section door is not closing properly, found freezer section drawer bin not properly installed, corrected, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Geneva, Ohio 44041
Dan
Job Details:
11/29/2023
"Installed new control and user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Chagrin Falls, Ohio 44023
Joe O
Job Details:
11/29/2023
Replaced the control. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Solon, Ohio 44139
Joe O
Job Details:
11/29/2023
Installed control. Ran test bake. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
11/29/2023
"Cc: not startingFound bearing excessively loud. Found error codes f7e9(locked rotor) f7e3(motor drive module over current) f0e5(off balance) f0e3(overload). Found gear case leaking into motor. Needs gear case and statorMotor(stator). Customer does not want to repair at this time; ordrng 1 W11393685 (Gear case) and 1 W10754158 (motor stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Richmond Heights, Ohio 44143
Joe O
Job Details:
11/29/2023
"Cc: not heating properlyFound element open. Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Cleveland, Ohio 44143
Joe O
Job Details:
11/29/2023
"Cc: gasket rippedFound both ff gaskets torn. Needs gasketsCustomer to install; ordrng 2 W10830046 (gasket-fip)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW01
Near Mentor, Ohio 44060
Jason N
Job Details:
11/29/2023
"Cc unit water dispense not working, unit is making ice Confirmed unit will not dispense water. Checked power at dual inlet valve assembly, on demand, valve is receiving 121v. Unit will need valve assembly replaced. Replaced valve assembly using misc truck stock part (W11043013). Tested water dispense, good dispense and psi. Op test good. ; used 1 W11043013 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Mentor, Ohio 44060
Jason N
Job Details:
11/29/2023
"Cc unit occasionally freezing random product in ff section Checked for property airflow and frost pattern on evaporator. Frost pattern looks good, airflow damper set to min. Changed damper setting to max to minimize airflow into ff section. Replaced ff section thermistor using truck stock part. Advised customer to temperatures over the next 24-48hrs. Change temperature settings if needed and monitor. ; used 1 WPW10384183 (THERMISTOR) from stock"
