Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Map of Willoughby, OH

Excellent knowledge. Friendly and fast




Review of Fred's Appliance Service


Map of Parma, OH

Answered all my questions an concerns




Review of Fred's Appliance Service

Overall a good experience.


Map of Cleveland, OH

Prompt and Professional




Review of Fred's Appliance Service


Map of Berea, OH

Mrs




Review of Fred's Appliance Service


Map of Parma, OH

Peggy




Review of Fred's Appliance Service


Map of Bentleyville, OH

service




Review of Fred's Appliance Service

good service


Map of Lorain, OH

Maytag Clothes Washer Repair




Review of Fred's Appliance Service

Gabriel is a highly skilled technician with a disciplined approach toward troubleshooting and resolving disabled appliances. He listened to my concerns with patience and empathy was clear in explaining the best solution to our problem.


Map of North Olmsted, OH

Very good




Review of Fred's Appliance Service

Gabriel came in, was very professional and matter of fact. He knew immediately what was going on. Nice man, got it running very fast and gave me advice so it won't happen again.


Map of Bedford Heights, OH

Professional




Review of Fred's Appliance Service

I was thoroughly impressed with the communication and professionalism from the time the appointment was made through the end of my appointment. I will use Fred’s Appliances service for all my appliance needs. Thanks for fixing my dishwasher!


Map of Twinsburg, OH

Dryer repair




Review of Fred's Appliance Service

Dan and partner did a great job!


Good experience




Review of Fred's Appliance Service

Joe was friendly, courteous, and fixed the issue timely. Very happy with level of service.


One time




Review of Fred's Appliance Service

They fixed my washing machine quickly. I wish they had worn a mask.


Response from Fred's Appliance Service:

Hi Wendy, Thank you for sharing your feedback. We are glad to hear that your machine was repaired quickly. We have been implementing policies to ensure our customers and team are staying as safe as possible during this time. All of our technicians are provided an array of PPE including face masks. We will be sure to remind Dan to wear his mask while in customer's homes and when social distancing is not possible. Your feedback is appreciated! Thank you, The Fred's Team


Washer




Review of Fred's Appliance Service

Great customer experience and good professional advice and attitude!


A Good Experience




Review of Fred's Appliance Service

Jeff was on time, very professional and very informative regarding the appliance he had come to evaluate. He reassured us that the appliance was of no danger when it malfunctions. He covered all the options available to us with this appliance. It was a pleasure having him in our home.


Very helpful




Review of Fred's Appliance Service

Jeff helped to save us money by calling GE for help.


Great




Review of Fred's Appliance Service

Excellent and thank you


Freezer repair




Review of Fred's Appliance Service


Very pleasant experience




Review of Fred's Appliance Service

In addition to being a very competent service technician, Cristina was on time, very knowledgeable and capable, and a really nice person!


Refrigerator Repair




Review of Fred's Appliance Service

Dida great job, problem solved.


Kitchen Aid Dishwasher




Review of Fred's Appliance Service

Jason was very professional and efficient. He provided all my options so I could make the best decision. He was very careful and wore mask and social distanced for a safe atmosphere. Thank you!


most excellent refrigerator repair




Review of Fred's Appliance Service


Reliable!




Review of Fred's Appliance Service

Arrive promptly. Knowledgeable. Good service. Thanks!


Great Service




Review of Fred's Appliance Service

Very impressed with service. Good communication and follow-up from beginning to end. Very professional.


Wonderful employee




Review of Fred's Appliance Service

He was kind, considerate, knowledgeable, friendly, and so much more.


On time/ polite/ knowledgeable




Review of Fred's Appliance Service

No complaints


Spencer Range Repair




Review of Fred's Appliance Service

Gabe was friendly, knowledgeable and resolved my issue!


Dishwasher




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Service was very good.




Review of Fred's Appliance Service

Everything went smoothly!


Great Service




Review of Fred's Appliance Service

Gabriel was friendly, on-time and professional. Further, he was detailed in his explanation of the problem and the solution which I appreciated.


Great service




Review of Fred's Appliance Service

They know what they are doing, professional and easy to deal with.


The level of customer care was over the top👍




Review of Fred's Appliance Service

Phenomenal service from start to finish.


Maggie




Review of Fred's Appliance Service

I was amazed, not only did you double check everything, but also showed me different ways to clean my oven. Great guy!!!!!


A Great Company




Review of Fred's Appliance Service

They did a great job, but take a few days to come out and do the work.


Response from Fred's Appliance Service:

Hi Rob! Thanks for sharing your feedback. We apologize for the delay in repairing your dryer. Our goal is to get our customers taken care of as quickly as possible. With Summer being our busiest season our technicians take on as many calls as they can fit into their route. Again we apologize for the wait. However, we are happy to hear that you are happy with the work that Joe provided. If you have any questions about your dryer repair feel free to reach out! Thanks again and have a great weekend! -The Fred's Team


Great fast service




Review of Fred's Appliance Service

They came out and diagnosed the problem and didn’t stop til they fixed it


great job!!




Review of Fred's Appliance Service

Corina B arrived right on time, figured out the problem and fixed it in less than an hour. She was very pleasant and professional in every way. If we ever need Fred's services again, I'd request Corina B! Thank you!!


Prompt service.




Review of Fred's Appliance Service

Problem diagnosed and repairs made in short order.


Erran




Review of Fred's Appliance Service

Corey was punctual, professional and knowledgeable!! We would definitely use Fred’s for future repairs!


Excellent job




Review of Fred's Appliance Service

Excellent service


Great product knowledge




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

He was on time and explained what happened and what he was doing to fix the freezer.


Great service




Review of Fred's Appliance Service

Explained well what needed to be repaired


Great Service




Review of Fred's Appliance Service

Corina is a very personable individual who serviced our appliance with professional courtesy. She explained what she was doing and what had to be done to correct the problem. I believe she was in and out within an hour. The issue appears to be fixed, Thank you for your time and assistance.


Great service




Review of Fred's Appliance Service


below average




Review of Fred's Appliance Service

Rather not comment


Response from Fred's Appliance Service:

Hi Patricia! Thanks for sharing. We do apologize that Jason was not able to get to the root of the burning smell, but during his findings, he did notate that the source might be due to an electrical issue and recommends having an electrician check it out. If you'd like we can schedule with a different technician for a second set of eyes we would be happy to do so to make sure you are taken care of. If you have any questions about yesterdays visit let us know. Thanks! -The Fred's Team


Nice service but not resolved.




Review of Fred's Appliance Service

I don’t feel like my problem was resolved. The water is still cloudy.


Response from Fred's Appliance Service:

Hi Kristen! Thanks for your feedback. We apologize that the issue is still not resolved with your water dispenser. If you'd like we would be happy to schedule a return visit to run a new diagnostic or send a different technician for a second set of eyes. We want to make sure you are taken care of. We will have one of our team members reach out to follow up with you shortly. If you have any questions beforehand feel free to reach us directly at 888-453-7337 or you can hop on our website to live chat with us. Thanks Kristen! -The Fred's Team


good service




Review of Fred's Appliance Service

Joe found the problem and solved the issue He was very professional


Great Service by Corina




Review of Fred's Appliance Service


Refrigerator Door Adjustment




Review of Fred's Appliance Service

Jason, our service technician was cordial, knowledgeable and expeditious. He resolved our problem with the refrigerator. For the short amount of time spent on the "fridge," we thought the charge was somewhat overpriced.


Response from Fred's Appliance Service:

Hi James! Thanks for sharing your feedback with us. We know unexpected repairs are never fun. We structure our labor charges off of a flat-rate labor guide instead of charging hourly. We believe this is the fairest so each customer has the same experience no matter if it is a seasoned technician or a newer technician completing your repair. Should you experience any issues with your repair we do warranty our trip and diagnostic fee for thirty days. Overall we are happy to hear you thought Jason was knowledgable and expeditious. If you have any questions just let us know! Thanks and have a good one! -The Fred's Team


Great service, great price




Review of Fred's Appliance Service

Great service at a great price! Gabriel (service technician) was friendly and efficient.


Gwendolyn




Review of Fred's Appliance Service

Service was quick and efficient. However, it takes a week or two to get appointments.


Response from Fred's Appliance Service:

Hi Kenneth! Thanks for sharing your experience. Our goal is to get to our customers as quickly as possible. As Summer is our busiest season our technicians add on as many calls as they can to their route. We do apologize for the wait. However, we are happy to hear that you thought service was quick and efficient. If you have any additional questions or concerns about your visit just let us know. Thanks again and have a good day! -The Fred's Team


Jason




Review of Fred's Appliance Service

Jeff did a great job. Wish he would’ve taken the bad parts with him. He said he didn’t have access to a dumpster, all the trash would have to go to his house. That’s not right. He could’ve cleaned the dirty finger prints out of fridge & freezer before he got it running. Now all the cleaners freeze before the actual grim is cleared out. Again Jeff did a fantastic job & happy with his work. All the delays with whirlpool sucked, I will never be buying a whirlpool product ever again!


Response from Fred's Appliance Service:

Hi Jason! Thank you for sharing your feedback. We apologize for the parts left behind and the fingerprints left on your refrigerator. Our technicians don't always have additional room on their trucks to take parts back and we apologize that this was not communicated with you beforehand. We will make sure to pass the feedback as well. Overall we are happy that you were satisfied with Jeffs's work. If you have any questions about your repair we are here to help. Thanks and have a good day! -The Fred's Team


Fred's Appliance Never Disappoints




Review of Fred's Appliance Service

Refrigerator needed repair. Called Fred's Appliance as in the past for other repairs. Sorry that I don't remember who it was that set-up a same day appointment but she was great. I requested Art V. as we had him previously but he was not available. So we got to meet Brian M. He was great also!


Tyesha




Review of Fred's Appliance Service

Great service


Great service! Fixed the problem




Review of Fred's Appliance Service

Brian called ahead to see if he could come earlier than appointment time. He was great! Fixed the problem so far. Thank you!


Great, fast service




Review of Fred's Appliance Service


Iam very satified




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

We thought he was very good. Took his time with us as well. I would request him for us again Nancy Leciejewski


Great service. David was very nice and knowable.




Review of Fred's Appliance Service


Happy to have my microwave repaired!




Review of Fred's Appliance Service

Very professional and friendly.


Sandy




Review of Fred's Appliance Service


Refrigerator water leak




Review of Fred's Appliance Service

Joe was very courteous, professional, and informative. He explained to me everything that he was doing to repair the refrigerator water leak. He made sure he left the area clean and dry. He revealed excellent customer service.


Great service by David




Review of Fred's Appliance Service

David was thorough, knew how to solve the problem in a satisfactory manner....no mess!


Awesome




Review of Fred's Appliance Service

Gabriel did a great job fixing my dryer!


very good service




Review of Fred's Appliance Service


Expensive




Review of Fred's Appliance Service

I thought the price to change two refrigerator lights was expensive. Does not carry refrigerator filters so I will need to pay an additional service fee to have them return.


Response from Fred's Appliance Service:

Hi Karla, Thank you for reaching out! We appreciate your feedback on pricing and will certainly review it together with our team. While we do not carry filters, we can either ship you one or we will be happy to send a technician back for no additional service charge as long as it's within 30 days. Hope this helps! Thanks! The Fred's Team


Great service




Review of Fred's Appliance Service

Cory was very friendly told us just what the problem was we got it fixed and we're good to go


Great service




Review of Fred's Appliance Service

Knowledgeable and pleasant.


Nice to have someone who knows what they’re doing.




Review of Fred's Appliance Service


Dan Fixed the unfixable !!




Review of Fred's Appliance Service

We had several service calls by another appliance service company with no results plus a battered floor from repeated removal of the unit. Dan (from Fred’s appliance) diagnosed the problem on the first visit and we are now able to finally use our oven. Fred’s appliance was great. HecMarie was apprenticing with Dan - exceptional work - attention to detail and respectful of our kitchen. Thank you both !!!!


The technician Gabriel did a great job for us.




Review of Fred's Appliance Service


Whirlpool cooling Issue




Review of Fred's Appliance Service


Great service, very friendly




Review of Fred's Appliance Service

Quick, respectful, polite and fixed my dryer


Excellent service!!!




Review of Fred's Appliance Service

Tech was on time, very pleasant and fixed my washer with in 20 minutes.


Very efficient on time professional. Corey L gave great service. He is wonderful




Review of Fred's Appliance Service

Will use Fred's again


Debra




Review of Fred's Appliance Service

Awesome


Milan




Review of Fred's Appliance Service

Service performance great. Moved my time last minute. Over $200 for 15 minutes work.


Response from Fred's Appliance Service:

Hi Milan, Thank you for your review! We review our pricing structure frequently and will be sure to include your job in our next evaluation. We are happy to hear that the service performance was great! Have a great weekend! The Fred's Team


Quick and helpful




Review of Fred's Appliance Service

The repairman was quick, courteous, and very helpful, would use Fred’s again!


Roger




Review of Fred's Appliance Service

Great


Great




Review of Fred's Appliance Service

Jeff was great! Very polite and fixed the issue quickly!


great and friendly service




Review of Fred's Appliance Service

was very pleased with Gabriel's professionalism and technical know how. would recommend his company and him to any of my friends and family


Tech finally figured out the problem, yeah!!




Review of Fred's Appliance Service


Service was excellent




Review of Fred's Appliance Service


Great Technician




Review of Fred's Appliance Service

Gabriel is very professional, courteous and thorough. A true credit to and ambassador for Freds'.


Good job




Review of Fred's Appliance Service

Excellent service lovely young man


I was very impressed by Jason: knowledgeable and a great explanation.




Review of Fred's Appliance Service

Happy and satisfied.


Great Service




Review of Fred's Appliance Service

Never have I ever had such a great professional knowledgeable technician as Corina. Fred’s Appliance repair is lucky to have her!


Great service




Review of Fred's Appliance Service


Timely Service




Review of Fred's Appliance Service

The representive, Brian, was on time and very thorough. He inspected my concerns and left me with his findings. I was pleased with the service.


Great service!




Review of Fred's Appliance Service

Jeff was super knowledgeable and extremely courteous.


Great Service




Review of Fred's Appliance Service


Great Service!!!!




Review of Fred's Appliance Service

The tech that came out was very knowledgeable and very polite. We had him a year ago when he came to look at our dryer and he was just as polite and knowledgeable then. Glad we had him again. Thank you!!!!


Great Service




Review of Fred's Appliance Service

Knowledgeable, fixed the washer, it’s running great!


Great service




Review of Fred's Appliance Service

Corina was very professional she explained what she was doing. I was really impressed with her arrival time which was in her window of time frame and not afterwards


control board replacement




Review of Fred's Appliance Service


Great Job! Very Professional...




Review of Fred's Appliance Service

He was on time and Very Helpful.. Thank you!!


Good job




Review of Fred's Appliance Service

Quick professional and courteous.


Respectful technician wore his mask.




Review of Fred's Appliance Service

Fred's is super-organized. Gives you your window of time for service. Technician calls when he is on the way. Mine suggested that I appeal to Maytag to pay for my repair because it was just slightly past the 1-year warranty, and Maytag did! Saved me a lot of money.


Great Customer service




Review of Fred's Appliance Service


Great, friendly service




Review of Fred's Appliance Service

Jason was on time and very pleasant.


Great Service




Review of Fred's Appliance Service


Excellent




Review of Fred's Appliance Service


Great serivice




Review of Fred's Appliance Service

Gabriel was, & prompt and just an awesome employee! You should be proud! He followed all of the COVID protocol as well.


Another great experience.




Review of Fred's Appliance Service

Excellent !


A Pleasant Experience




Review of Fred's Appliance Service

Corina is a pleasure to work with. She has always been courteous and professional. A definite asset to your business.


Great Service




Review of Fred's Appliance Service

Corina B demonstrated her abilities and throughly explained the process and the repairs to my washer on her visit. I appreciated the excellent customer service provided to me by ALL at Fred’s Appliance Service! Sincerely, Teresa S


Mrs. Savel




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Very nice and professional i will give him 10


Great service




Review of Fred's Appliance Service


Tom




Review of Fred's Appliance Service


WASTE OF MONEY!!! Need refund!




Review of Fred's Appliance Service

We had a sound in our wash machine like there were pieces of gravel in the basket at certain times during spin cycles. The repairman said it was fixed, charged us $186 and within minutes of him leaving I put a load of wash in, iand about 15 minutes into the cycle, the same sound started all over again!!! My husband and I are livid! We called Fred’s and now we have to wait another whole week to get someone to come back. We better not be charged again or we are contacting the credit card company. No excuse for this. The repair man was friendly.


Response from Fred's Appliance Service:

Hi Diane! Thank you for sharing your experience. We apologize that it was not a positive one for you and that the issue with your washer is still not resolved. We will send a different technician out your way for a new diagnostic and you would not be charged another service charge for the return visit. With Summer being our busiest season we try to get our customers taken care of as quickly as possible. We placed you on a cancellation list and will reach out to you first thing to make sure you are available. Should you have any questions prior to the technicians return just let us know. We appreciate your feedback. -The Fred's Team


Great Service!




Review of Fred's Appliance Service

Jason and Fred’s appliance are great!


Two excellent service techs




Review of Fred's Appliance Service

Brian and Joe did wonderful work on our refrigerator ice maker. These two techs are knowledgeable and worked efficiently to solve the issues.


Great Service




Review of Fred's Appliance Service

Great Service.. Moved up my appointment as requested to accommodate..


Great Service




Review of Fred's Appliance Service


Great service and understanding




Review of Fred's Appliance Service

Overall great guy he really went above and beyond. I am disabled and I’m truly grateful that he could handle the chaos going on in the house when he was here!


Great service




Review of Fred's Appliance Service

Came early, polite, clean, pleasant, got the job done.


Professional, competitive pricing!




Review of Fred's Appliance Service


John




Review of Fred's Appliance Service


super service




Review of Fred's Appliance Service

needed dryer repair. warranty co. offered another service/repair co. - instead I requested Fred's because I was so happy with their previous service. Warranty Co. complied with my request for Fred's. Brian continued to provide excellent repair service


Service Call




Review of Fred's Appliance Service

Thorough


Service




Review of Fred's Appliance Service

The technician that came to my house did not show us anything he was doing. He reset the water filter and told us that’s what we need to do but didn’t show us how to do it. The refrigerator also needed the wheels raised and told us to buy the tools needed to raise it but didn’t do it for us.


Response from Fred's Appliance Service:

Hi Giuseppe! Thanks for sharing your experience with us. We apologize for the lack of communication with the technician during your visit. We do not want our customers to feel unaware of what is happening during the diagnostic. We will make sure to pass this feedback to him as well. We did touch base with the technician in regards to the wheels. If you have any additional questions about your repair please let us know! We appreciate your feedback. Thanks and have a good day! -The Fred's Team


Jason was very pleasant and observed today’s safety code.




Review of Fred's Appliance Service

Very prompt, kept inside the time they said he would arrive and the main office did call that he was running late, but he did make it within the window they told us he would be here. ,


Garcia




Review of Fred's Appliance Service

Technician was extremely kind and hard working.


Service




Review of Fred's Appliance Service


Neil




Review of Fred's Appliance Service

Service call went well, problem solved, Jeff was very courteous.


Cyndi




Review of Fred's Appliance Service

Amazing service


great job




Review of Fred's Appliance Service

Jeff was on time and took care of the issue right away


Great service




Review of Fred's Appliance Service

Fred’s appliance calls ahead to let you know they are on the way. Prompt service. Cory was very nice and polite. He was able to fix the freezer without a problem.


service was on yhe slow side, price was very high




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Albert! Thanks for sharing your feedback. We apologize for the delay in getting this repair completed for your refrigerator. We know that you have been waiting a long time for parts. We do our best to get our customers taken care of as quickly as possible and updated as much as we can, especially when they are on backorder with the distributor. When it comes to pricing we frequently evaluate our structure to make sure it is in line with industry standards. During our next evaluation, we will certainly consider your review. Should you have any additional questions in regards to your repair just let us know. Thanks and have a good day! -The Fred's Team


Very nice and on time.




Review of Fred's Appliance Service

Corina was very helpful and explained more helpful things about my new washer then the manual. She gave me tips. I'm only sorry the manufacture makes these appliance so crapy.


Jo




Review of Fred's Appliance Service


Cindy




Review of Fred's Appliance Service

We were very pleased with the service we received from the service man. Expert knowledge.


Marion




Review of Fred's Appliance Service

He was a true delight! Went over and above to explain everything!


Mrs.




Review of Fred's Appliance Service


Thanks!




Review of Fred's Appliance Service

The technician tried her best to fix our refrigerator, and determined that it's irrepairable. She then gave us the next steps toward getting our fridge replaced under our warranty. She was kind and professional, and I appreciate her attempts at fixing our fridge! Thank you!


Professional Service.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

He did a great job figured out the problem and went right to work getting it fixed


Great Customer Service




Review of Fred's Appliance Service

Joe did a great job!!


Fridge




Review of Fred's Appliance Service

Buy the extended warranty


Mary




Review of Fred's Appliance Service


EXPERIENCE




Review of Fred's Appliance Service

Corina B did an excellent job. She came for the original call and returned to install the part required. I if I ever need to call for repair service again I would most definitely ask for her.


Timely & quick




Review of Fred's Appliance Service

Jason was on time for the appointment. Was able to diagnose the problem quickly. Ordered the part needed came back again, on time. Installed the part on the washing machine and was out in a timely manner. Been working properly since then. Yay! Thanks, Jason.


Barbara




Review of Fred's Appliance Service

Corina was great and exemplifies customer service. She patiently explained air flow in refrigerator and why my vegetables were freezing. Appreciated her time and expertise, thank you.


Great service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

My stove works great, he was very nice. Thank you.


ms.




Review of Fred's Appliance Service

Wasn't very knowledgeable hd to look up a lot and i had to tell him whT I thought was the prblem. Corena is the best tech and I don't want anyone but her coming out anymore she's the only one that knows what she's doing! Give her a excellent rating


Response from Fred's Appliance Service:

Hi Rose! Thanks for sharing your experience with us. We apologize that you felt your technician was inexperienced and unsure during your visit, but happy to hear that you've had positive outcomes with Corina. If you have any additional comments in regards to your dryer repair just let us know. Thanks and have a good day! -The Fred's Team


Friendly knowledgeable




Review of Fred's Appliance Service

Great customer service the app is amazing knew exactly his arrival time.


Great service




Review of Fred's Appliance Service

Jason was on time, followed Covid protocol, fixed my dryer professionally and quickly. I would without hesitation recommend Jason and Fred’s Appliance.


Judy




Review of Fred's Appliance Service

He was was on time and efficient. Very friendly and knowledgeable. Thanks for all your help.


Savel




Review of Fred's Appliance Service

Wrong part sent when technician arrived. He had to reorder and reschedule for a week later. Meanwhile I still kept losing produce due to malfunction of fridge.


Response from Fred's Appliance Service:

Hi Mark! Thank you for sharing your feedback. We truly apologize for the incorrect part that was sent to your home and a new one having to be ordered. With Summer being our busiest season our goal is to get all customers taken care of as quickly as possible and again apologize for the delay with your repair. If you have any additional comments or concerns about your visit please let us know. Thanks and have a good day! -The Fred's Team


Good Service




Review of Fred's Appliance Service

Service man was very nice. I love how you can see when your appointment is nearing.


Professional service




Review of Fred's Appliance Service

The repairman was professional, friendly and on time for the appointment.


Great service! Friendly, on time, and efficient!




Review of Fred's Appliance Service


Efficient service




Review of Fred's Appliance Service

On time and through.


very professional@considerate




Review of Fred's Appliance Service

Hope this replacement parts,solves the Lint issues overall Cory went over the history this Magtag Bravos XL with the issues.


Julie




Review of Fred's Appliance Service


??




Review of Fred's Appliance Service

Excellent


Very responsive to our needs




Review of Fred's Appliance Service

Very responsive to our needs


Great experience!




Review of Fred's Appliance Service

Jeff fixed the problem very quickly and was very friendly. We thank you all for all the help fixing our washer.


parts ordered




Review of Fred's Appliance Service

Tech was awesome. Time from ordering parts to installation was great1


Prompt & Efficient!




Review of Fred's Appliance Service


Warranty issues




Review of Fred's Appliance Service

Great job


Fast and professional




Review of Fred's Appliance Service

Professional appearance and got job done quickly.


Great job




Review of Fred's Appliance Service


Judy




Review of Fred's Appliance Service

Fast and efficient


B Wall




Review of Fred's Appliance Service

Great communication, called when close heading to my service call. A+ rating for me!


Broken washer




Review of Fred's Appliance Service

Gabriel explained everything we needed to know about our broken washer so we could make an informed decision on how to proceed with repair/replacement.


very nice person




Review of Fred's Appliance Service

He was really respectful of my need for social distance, was knowledgeable.


Great!!!




Review of Fred's Appliance Service

awesome service!


Cari




Review of Fred's Appliance Service

Being able to track the technician is a great tool. Gabriel very knowledgeable and pleasant, very respectful.


Dryer Repair - Jason




Review of Fred's Appliance Service

Jason did a terrific job in quickly diagnosing the problem and repairing the dryer. This was my second experience with Fred's Appliance Service and both repair scenarios were expertly handled by Jason. Job well done!!


Gabriel was super friendly and was fabulous servicing our stove. You have an ace employee in him!! Great job




Review of Fred's Appliance Service


Recall




Review of Fred's Appliance Service

Good work in and out


He did a great job




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Stephanie




Review of Fred's Appliance Service

great customer service just took too long to come out


Response from Fred's Appliance Service:

Hi Stephanie! Thanks for sharing your experience with us. We apologize for the wait in getting to your washer. Our goal is to get to our customers as quickly as possible. With Summer being our busiest season our technicians take on as many calls as they can each day to ensure we are getting everyone taken care of. However, we are happy to hear your thoughts on our great customer service. If you have additional questions or comments about your repair just let us know. Thanks and enjoy your weekend! -The Fred's Team


Great Service and helpful advice.




Review of Fred's Appliance Service

Gabriel was very knowledgeable and efficient. He was familiar with our appliance and worked his way through several issues, explaining the process along the way.


Friendly and Knowledgeable Service




Review of Fred's Appliance Service

I've been putting off having any kind of services done on our home during the pandemic then our dishwasher broke. I have a high-risk son and was worried about having someone from outside our "bubble" in our home. When I scheduled the appointment I asked about having a technician wearing a mask and it was no issue. I was thankful to get the service update a few days before with a picture and name of the person coming as well as a call when he was on his way. Gabriel was friendly, accommodating and explained to me the steps along the way. He was able to fix our problem with out having to replace any parts which I was thankful for and provide some info on what caused the problem. Overall a positive experience.


Great service




Review of Fred's Appliance Service

Everything was great but it took over a week in a half to arrive


Response from Fred's Appliance Service:

Hi Ray! Thanks for sharing your feedback! We apologize for the delay in getting to your home to check out your washer and dryer. The summer season is our busiest. Our technicians take as many calls as they can within their route to make sure they can reach each customer as quickly as possible. However, we are happy to hear that everything else turned out great for you. If you have any questions about your repair just let us know. Thanks again and have a great weekend! -The Fred's Team


Fast service




Review of Fred's Appliance Service


Kathy




Review of Fred's Appliance Service


Whirlpool oven




Review of Fred's Appliance Service

Polite fast & knowledgeable service


Great Service




Review of Fred's Appliance Service

Fred’s Appliance Service was AWESOME! They are in touch with you every step of the way. Always keeping you informed about when your technician will arrive! Our technician Gabrielle was knowledgeable, courteous, and personable!


Dishwasher repair




Review of Fred's Appliance Service

Easy, on time, fixed my Problem


Courteous service; skilled professional!




Review of Fred's Appliance Service

Would definitely recommend Fred’s!


Great service




Review of Fred's Appliance Service


Repair of washer




Review of Fred's Appliance Service

Corey was brilliant. He came in, diagnosed the problem, ordered parts and promised he will come back on Tuesday to fix washer. He was true to his word, was very prompt and finished work with no effort on my part. He was very respectful too. Thank you Corey.


Early and Efficient




Review of Fred's Appliance Service

David arrived early which was greatly appreciated. He wore a mask which I appreciated as well. And he efficiently fixed my washer. Plus he was friendly. Great combination.


Brenda




Review of Fred's Appliance Service


Great Service - knew right away what the problem was




Review of Fred's Appliance Service

This is the second time using Fred's Appliance and we are highly satisfied


Dryer repair




Review of Fred's Appliance Service

They showed up on time and diagnosed and repaired it fast. Great job!,,


Maytag Appliance Owner




Review of Fred's Appliance Service

Thankful and fortunate that a cancellation opening allowed my appliance to be looked at the same day I called for an appointment that would have been the following week. That was good customer service 👍🏾


Shelley




Review of Fred's Appliance Service


Dwain




Review of Fred's Appliance Service

Not happy..he was short with talk and curt. Did experience that with others.


Response from Fred's Appliance Service:

Hi Dwain! Thank you for sharing your feedback. We apologize that your technician came off in a negative manner. We pride ourselves on customer service so we will make sure he receives this feedback as well. We hope that after Brian cleaned the filter that your washer is running smoothly for you. If you have any additional comments about your repair just let us know. Thanks and have a good day! -The Fred's Team


Joe C.




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

David was friendly, obviously knew what he was doing, confirmed that the clicking noise is something this model does. There’s no problem with it. Wore a mask! 🙂


Great service




Review of Fred's Appliance Service


Fixed it!




Review of Fred's Appliance Service

Great technicians, felt very comfortable having them in my house. Oven now works! 4 stars rather than 5 due to the fact that parts had to be ordered and techs had to return to finish the job. Long wait between appointments. Waited 6 days for first appointment and then had to wait another 7 days for second appointment.


Response from Fred's Appliance Service:

Hi Maureen! Thanks for sharing your experience with us. We do apologize for the delay in repairing your oven. Summer is our busiest season and our goal is to try and get all of or customers taken care of as quickly as possible. However, we are happy to hear that you felt comfortable with David in your home and that your oven is back up and running. If you have any additional comments or concerns please let us know. Thanks again! -The Fred's Team


Jeff M.

Jeff M.

STACK W/D WHIRLPOOL WET4024HW0 I installed the new part it did not work I called Tech Line he told me to re-order main control board their servers are down he could not document any of the information; ordrng 1 W11189137 (Control)

Near Athens Ave, Painesville, OH 44077
Joe O.

Joe O.

DRYER WHIRLPOOL WED7500GC0 Installed latch and strike. Tested. Op test ok

Near Longview Dr, Kirtland, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 I installed the chec valve no change the unit still drips it seems to be dripping faster now. Needs a water valve; ordrng 1 WPW10341329 (Valve)

Near Shirley Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4815EW1 "Replace motor,cam,cover,belt ran calibration and auto test pass .opt test ok"

Near Oakwood Dr, Olmsted Falls, OH 44138
Joe O.

Joe O.

WASHER WHIRLPOOL MVW6230RHW Cc: noiseCustomer stated she has not had a top load washer in years so shes unsure if the noises are normal. Found no stored error codes. Ran quick test cycle. Did not hear any abnormal sounds. Unit is functioning as designed. Op test ok

Near Windward Rd, Cleveland, OH 44119
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE204KPS "Cc: not workingChecked power at terminal block, found unit was receiving 0v. Unplugged unit. While unplugging unit started. Checked outlet, found outlet has proper power but looking inside outlet see some corrosion took pic. Advised customer unit may be loosing connection in outlet. Plugged unit back in, ran test cycle. Found unit is functioning as designed. Customer Needs outlet replaced. Op test ok"

Near Pleasant Trail, Cleveland, OH 44143
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 Cc filling then stopping. Checked error codes. Long fill no fill. Leveled and readjusted door lock. Ran rinse and spin cycle. Optest ok.

Near W 56th St, Cleveland, OH 44102
Joe O.

Joe O.

WASHER WHIRLPOOL WFW5620HW0 Installed control. Ran quick test cycle. Op test ok

Near S Green Rd, South Euclid, OH 44121
Brian M.

Brian M.

DRYER WHIRLPOOL MEDC465HW0 "Cc unit heated for a week then stopped Verified unit not heating, checked power checked fuses, pulled drum out and ran with out drum unit started to heat Put back together and unit is heating up properly Can not determine what the cause was"

Near Beaver Trail, Aurora, OH 44202
David R.

David R.

OTR MICROWAVE WHIRLPOOL WOC54EC0AS00 "Replaced parts, tested. Heating properly and lights are working. Good. Op test ok"

Near Avon Belden Rd, North Ridgeville, OH 44039
Brian M.

Brian M.

DISHWASHER GE GDT635HSJ2SS Cc of a noise when washing Ran several test cycles and waited for it to switch from upper and lower a few times Could not duplicate a abnormal noise at this time

Near Hilliary Ln, Aurora, OH 44202
Marie V.

Marie V.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Defrosted the evap. Replaced evaporator cover , thermistor and control. Advice cust to allow unit 24 hours to reach its normal temps. Brought core for return. Op test ok"

Near Crown Colony Dr, Avon, OH 44011
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BS Complaint UI not turning on Found wire not connected to board Plugged wire in OP Test Ok

Near Nicholas Way, Kent, OH 44240
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SHZ Cc: not dryingFound heater wire disconnected. Re connected heater wire. Ran test cycle. Op test ok

Near Elm Hill Dr, Solon, OH 44139
Marie V.

Marie V.

DRYER KENMORE 110.6613241 "Cc that the unit died. Check for power L1 to N 120 fromL2 to N 1#0 and from L1 to L2 240v. Found motor not moving at all, motor is Ceased and rollers and pulley as wheel. Motor is receiving 120 volts, centrifugal switch on motor cannot be moved by hand. Also cust has foil vent on dryer , explain that thats a fire hazard that it will need to be a semi rigid or flexible metal vent. Cust will not fix. ; ordrng 1 279827 (Motor) and 1 WP691366 (Pulley) and 2 349241T (Rollers)s, used 1 SHIPPING (shipping and handling) from stock"

Near Tanglewood Ct, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"

Near W 46th St, Cleveland, OH 44102
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: right side ff door not level, ice door not opening, freezing food in ff section, replace filter light keeps coming on every month, low water pressureFound temps in ff section at 37 degrees. Advised customer on loading unit. Found ice chute full of ice. Found unit has a Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Cleared ice from dispenser chute. Ice door is functioning. Unsure of how the ice buildup in chute. Adjusted door. Advised customer with low water pressure at dispenser the unit is going to think its using much more water and will continue to give the order filter light. Op test ok"

Near Elm Hill Dr, Solon, OH 44139
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed new door panel , op test good"

Near Auburn Rd, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Cc of no cool Found compressor on and running no frost pattern Unit has refrigerant leak Needs compressor and Evap ; ordrng 1 5303918274 (evaporator kit) and 1 240550946 (Compressor)

Near OH-183, Atwater, OH 44201
Marie V.

Marie V.

WASHER MAYTAG MHW6630HW0 "Cc that the unit was giving them an error code and that is leaking. Unit has old dispenser , ran diag found F5E4 unlocked failure F8E1 long fill F0E5 of balance load. Ran a rinse cycle. No leaks. Tilted unit check hoses and clamps at bottom of unit they were all in placed, no holes on hoses. Drain hose is not tight on the drain hole. Advice cust to correct that issue. Cust will try to call Maytag to see if they help with repair.; ordrng 1 W11465533 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

Near Fall Lake Ln, Amherst, OH 44001
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF330PAHW2 Customer showed pop took pic Cc unit not washing Found sump assembly running but not creating pressure Needs sump assembly ; ordrng 1 W11025157 (pump&motor)

Near Idlewood Dr, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW9050XWOO There is a hole in the bellow needs replaced estimate ; ordrng 1 WPW10381562 (Bellow) and 1 Ship

Near Spencer Cir W, Geneva, OH 44041
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5100HC0 "Found error f3e2 moister sensor shorted or open comfirn,ordering parts ; ordrng 1 WPW10298258 (Harness sensor) and 2 WP3387223 (Sensor)s"

Near N Leavitt Rd, Lorain, OH 44052
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WGG745S0FS02 "Found ui keys shorted,ordering controls ; ordrng 1 W10879583 (Control panel) and 1 W10878844 (Control)"

Near Bradley Rd, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced part. Tested. Good. Op test ok

Near E River Rd, Columbia Station, OH 44028
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FFID2426TTT The drain hose had a small blockage I cleared the blockage op tested good

Near Addison Rd, Geneva, OH 44041
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD5100HW0 "Replace burner assembly,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Did not receive the control. Pump and motor is here.; schdld next appmnt for 2/19 FRI !

Near Lake Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 The vibrating was coming from the static condenser along the back of the fridge. Customer purchased the fridge online she does not have a Receipts she was never told that she needed to Receipts. She was told by Whirlpool that we would just look up the information. I told her she needs a proof of purchase once she gets the proof of purchase to email it to our company

Near Adams Ave, Ashtabula, OH 44004
David R.

David R.

WASHER WHIRLPOOL WTW5105HW0 "Cc of noise in spin, showed video. Found capacitor screw was stripped, cap hanging down hitting cam in spin. Put in a bigger screw to hold in, tested. Good. Op test ok"

Near Noah Ln, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replace racks,but they needed the two clip stoper for the end of track they were missing,ordering no need to schedule appointment customer will install ; ordrng 2 W10508950 (Stopper)s"

Near Westwood Rd, Westlake, OH 44145
Jeff M.

Jeff M.

RANGE WHIRLPOOL WEG750H0HZ0 The unit was in demo mode I removed it from demo mode the unit works properly now I have a new part for return

Near Hunters Trail, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER MAYTAG MVW6230RHW0 "Replace panel,opt test ok"

Near English Turn, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Cc ice not dispensing Found auger motor locked up Needs motor ; ordrng 1 W10822606 (motor)

Near E Fairview Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

DRYER GE DWSR463EG70 The door attach was broken this machine has a reversible door I remove the door attached that was not being used and put it in the side that is being used unit tested good. Service call and labor charge is applied to the washer PVR

Near Skinner Ave, Painesville, OH 44077
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW3 "Installed new gearcase, cam kit, and belt, op test good"

Near Buckboard Ln, Mentor, OH 44060
David R.

David R.

DRYER WHIRLPOOL WED8500DC2 Cc squeaky noise. Found idler bad. Replaced with bracket that had idler. Tested. Good. Op test ok; used 1 W10837240 (Bracket with idler) from stock

Near Hollo Oval, Strongsville, OH 44149
David R.

David R.

WALL OVEN KITCHENAID KODE500ESS04 "Cc of oven cavity. Some of the finish is chipping off. Contacting tech line, Rich. Documented. Marked as non repairable item on his end. Advised customer to call customer support or relations to see if anything can be done further."

Near Brick Mill Run, Strongsville, OH 44136
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WML55011HS6 Parts have not arrived.; saved tckt

Near Center Ridge Rd, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc valve on back on unit is leakingConfirmed inlet valve has cracked plastic housing. Replaced using misc. truck stock. Turned water on, checked for leaks, no leaks. Tested dispense. Water dispense test good. Op test good.; used 1 Wpw10498976 (Valve) from stock"

Near Bromton Dr, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7120HW0 Did not find no errors on unit ran test pass is working as designed cannot duplicate unit

Near Pineview Dr, Westlake, OH 44145
David R.

David R.

OTR MICROWAVE KITCHENAID KMHS120EBS5 "Cc unit not coming on. Found switches shorted fuse. Replaced from t/s. Tested. Unit heated. Op test ok; used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Arbor Creek Dr, Strongsville, OH 44136
Joe O.

Joe O.

RANGE WHIRLPOOL GE397LXUS06 "Cc: not heating properlyCustomer stated her thermometer does not read the same temps as unit. Advised customer the bi metal oven thermometers lose Calibration and are not the most accurate way to read temps. Ran test bake to 400, let unit cycle. found average temp of unit is 416 degrees. Customer does not want unit calibrated. Op test ok"

Near Spring Gardens Dr, Mentor, OH 44060
Marie V.

Marie V.

REFRIGERATOR GE GTS21KCXAWW Replaced thermostat. Advice cust to allow 24 hours for unit to reach temperature. Also if change the settings on freezer to 7 it will not get enough air on fresh food section . Op test ok

Near Hospice Way, Westlake, OH 44145
Jeff M.

Jeff M.

OTR MICROWAVE GE JVM6175EF1ES When you press start on the microwave only the time starts the countdown. The text she has a flow chart and following the flow chart indicates that it needs a new main control estimate only.; ordrng 1 WB27X11080 (Control) and 1 Ship

Near Silvermound Dr, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new fresh food section evaporator drain pan, op test good"

Near W 58th St, Cleveland, OH 44102
David R.

David R.

REFRIGERATOR MAYTAG MFI2269VEW5 "Replaced part, programmed. Op test."

Near Park Pl, Berea, OH 44017
Brian M.

Brian M.

DRYER WHIRLPOOL WED7120HW Installed motor and blower Had heat for 3 min then cut out Heater had grounded out and popped Needs heater ; ordrng 1 WP3387747 (element)

Near OH-303, Streetsboro, OH 44241
Brian M.

Brian M.

DRYER MAYTAG MEDB765FW0 Cc unit not running Found thermal fuse open Replaced using truck stock Advised on having vent cleaned ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Highland Dr, Willoughby, OH 44094
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SDH2 "Cc unit not draining and needs parts Customer stated unit does not drain and she pulled a part out from the inside and cant get it back on, thinks she broke it. Part in question is the inlet protector cover. Advised her that its made to be removed and I can reinstall it. Ran cancel drain, drain pump humming. Checked for clog in drain hose. Customer has extension hose running to sink plumbing. Tried to removed hose to checked for clog, metal nipple broke away from tail pipe. Advised customer she will need to contact plumber. Replaced drain pump and ran wash test then cancel drain. Unit draining normally. Op test good.; O-emld tckt"

Near North St, Chagrin Falls, OH 44022
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HW6 Installed control. Tested. Op test ok

Near Becker Ct, Eastlake, OH 44095
Jason N.

Jason N.

DRYER WHIRLPOOL WED4800XQ0 "Cc unit start button not workingChecked all thermals, found thermal fuse open, unit needs thermal fuse. Replaced using truck stock. Ran dryer op test. Good heat. Checked venting for airflow. Good airflow. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Westchester Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL WTW6120HW0 "Customer complaint of loud noise, ran high speed spin and heavy agitate, ran low speed spin and slow agitate, no unusual noises heard, unit is operating as designed"

Near Priscilla Ave, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 When the unit fills with water it has a high pitch squealing sound which is caused by a water valve filling. The softener dispenser is not open emptying properly. Needs water valves and a dispenser second tech is required; ordrng 1 W11316255 (Hot valve) and 1 W11316256 (Cold valve) and 1 W11465533 (Dispenser)

Near Light House Ct, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc unit not powering on Found unit locked and UI completely unresponsive Unit was plugged in had indicator light unplugged to reset and no light came back Needs UI and control. ; ordrng 1 W11195970 (cntrl-elec) and 1 W11135391 (console)

Near Flora Dr, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc was there was no cubed ice dispensing from ice box found gasket crooked inside door where ice come out of which it was causing warmer air to come in to ice box causing the ice to create moisture and melting together making it hard to dispense and coming out crushed or in pieces. Recommended customer to verify gasket if same issue happens to make sure gasket is not out of place. Also he was not please that I did a bandage he was angry explain him there is no adjustment to make gasket not to move.Fixed issue tested the dispenser working as designed. Opt test ok. AT

Near Marian Cir, Fairview Park, OH 44126
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 Replaced dispenser. Tested. Good. Op test ok

Near Yellowstone Pkwy, Olmsted Township, OH 44138
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH31017HZ "CC that there is no power. Plugged unit in, heated water. Optest ok."

Near Center Ridge Rd, Rocky River, OH 44116
Brian M.

Brian M.

DRYER WHIRLPOOL WED49STBW1 Cc unit not working Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 3392519 () from stock

Near N Strawberry Ln, Moreland Hills, OH 44022
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "Customer complaint that unit does not complete the cycle, ran diagnostics found f8e1(long/no fill) error code, found drain hose inserted approximately 15 into drain stack , corrected, started normal wash cycle, unit filled and began washing"

Near Bertha Ave, Parma, OH 44129
Joe O.

Joe O.

DISHWASHER WHIRLPOOL DU1055XTSS2 Cc: continuously runningCustomer stated they will start the unit and it will just continue to run. Will not drain and or switch to any part of the cycle other then wash. Ran test cycle. Unit filled. Found cold water at start of cycle. Unit started washing. Unit started to drain. Advised customer to run hot water at the sink prior to starting the unit. Unit is heating. Needs owi and controlOwi shows out of stock. Office to reschedule; ordrng 1 WPW10705575 (sensor) and 1 WPW10084141 (cntrl-elec)

Near Brookside Dr, Cleveland, OH 44144
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QTB04 "Cc unit ice container button broke, cannot remove ice containerConfirmed button ear broke off inside, button loose. Replaced button and latch arm using customer supplied parts. Tested ice container removal, op test good."

Near Gaelic Glen, Solon, OH 44139
Brian M.

Brian M.

WALL OVEN GE JGSP42SET1SS Installed igniter ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Starbush Ct, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Installed water valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Upon my arrival the unit was working correctly it wasnt making any noise customer told me that it has not made a noise since I was there last. All the temperatures are normal all the sounds that the fan are making our normal now I have the new parts to return.

Near Mapledale Rd, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FBS03 Upon my arrival the unit was not making any noise. The temperatures were all good all the fans were running p tested good Customer had a video of the noise the noise was there it was very loud it almost sound like a fan was chipping on ice. Theres no frost inside the freezer and the noise is gone

Near Jeremy Ave, Mentor, OH 44060
Marie V.

Marie V.

RANGE WHIRLPOOL WFG550S0HZ1 Replaced control and oven sensor. Preheated unit to 350* and waited to cycle. Op test okBrought core for return

Near Edgemere Way, Avon, OH 44011
Corina B.

Corina B.

WASHER WHIRLPOOL WFW5620HW2 "Cc that unit does not turn on. Checked voltage at outlet correct and properly polarized. Checked voltage at incoming and outgoing power. 120 volts. Checked control voltage 120 v. No blinking light. Will need control, ui, and door switch. ; ordrng 1 W11319991 (Ui) and 1 W11322903 (Control) and 1 W11316250 (Latch)"

Near Montevista Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

DRYER ELECTROLUX EIMGD60JIW2 "Customer complaint of noise, started timed dry cycle, noise is vent rattling, unit is operating as designed"

Near Wildflower Way, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW2 Cust does not have a receipt. Trying to get a receipt from Lowes.

Near Orchard Grove Ave, Brooklyn, OH 44144
David R.

David R.

WASHER MAYTAG MVWB835DW4 Replaced part. Tested. Good. Op test ok

Near Harvest Ridge Way, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc freezer door not shutting all the way.Found freezer door sagging on left side, left side bracket slide completely broken away from mount. Pieces of slide sitting behind bottom drawer, not allowing door to close completely. Unit needs LH slide bracket. ; ordrng 1 W10625067 (Slide bracket(LH))"

Near Argus Ave, Cleveland, OH 44110
Corina B.

Corina B.

WASHER CROSLEY CAW35114GW1 Store faxed a receipt. CC that the unit does not work. Ran diag no codes. Found the hot and cold reversed. Switched the water lines. Optest ok.

Near Fidelity Ave, Cleveland, OH 44111
Brian M.

Brian M.

RANGE WHIRLPOOL WFE320M0ES2 Cc stove top light is on Found front right switch and burner shorted needs Burner and switch ; ordrng 1 W11047722 (elmnt-surf) and 1 WP3149400 (switch-inf)

Near Newton Falls Rd, Ravenna, OH 44266
Brian M.

Brian M.

RANGE WHIRLPOOL WFE540H0AS1 Cc burner not working Found wire burnt Had to splice in new section of wiring to burner Replaced burner abs switch OP Test Ok

Near OH-14, Deerfield, OH 44411
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW5 "Customer complaint of off balance loads, found unit leaning to the right, leveled, op test good"

Near Dewey Rd, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cc: freezer light and upper flights not workingNeeds freezer led. Installed freezer led. Op test okCollected svc for job 366171; used 1 W10695459 (LED MODULE) from stock

Near Istra Ln, Willoughby Hills, OH 44092
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE104EBS2 Replaced the dispenser. Optest ok.

Near Forest Hills Blvd, East Cleveland, OH 44112
Jason N.

Jason N.

WASHER MAYTAG MHW3505FW1 "Cc unit not finishing cycles. Ran diagsnostics, found codes f3e1 for water level system error, f9e1 for long drain, f0e1 for load detected during cleaning cycle, and f5e4 for door not opened between cycles. Ran diagnostics cycle, water not draining out during drain out cycle. Unit coded f9e1. Pulled drain filter basket, found to be 100 percent clogged with debris. Cleaned out then retested. All functions passed, no codes at end. Op test good."

Near E 90th St, Garfield Heights, OH 44125
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT118FFFZ01 "Could not complete job, evaporator sent out is incorrect for the model. Checked part number against model. Found model number provided is incorrect, last digits were 05 which, on the parts breakdown, is an all aluminum cooling system. Actual model last digits are 01. Ordering correct evaporator. Rescheduled. ; ordrng 1 W10836706 (Evaporator)"

Near Jeremy Ave, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Installed pump/motor assembly. Ran wash test, checked for leaks. Canceled and drained. Op test good."

Near W 14th St, Cleveland, OH 44109
Brian M.

Brian M.

DRYER MAYTAG MEDB835DW Cc unit not drying properly Found vent smashed into wall and not much can be done with that style of ventilation Advised on a sliding vent to help with issue

Near W Grant St, Kent, OH 44240
Jeff M.

Jeff M.

REFRIGERATOR GE GTS18XCRERWW Installed the new part op tested good. I took the old temp controller apart so you can visually see the score marks inside I took a picture

Near N Ridge Rd E, Madison, OH 44057
Marie V.

Marie V.

RANGE WHIRLPOOL XFG361LVS1 "Cc that the oven is just clicking and does not work. When arrive cust tries the oven and it worked he said that it happened last year so he didnt call for service but it happened again I diag cust that he is going to need a igniter. Ordering part. ; ordrng 1 WP9758079 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

Near Braemore Dr, North Ridgeville, OH 44039
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Recovered r134a , blew some nitrogen on the unit to clear any restrictions if they had any. Replaced all parts. Put unit into a vacuum 29 waited 15 min no changes on gage. Filled unit back with R134a 5.5 oz. good frost pattern on freezer and fresh food section. Op test ok advice cust to allow unit 24 hours to reach normal temps."

Near Bolton Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

RANGE KITCHENAID KFGD500ESS04 "Customer complaint that bottom oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

Near Montello Rd, Independence, OH 44131
Dan H.

Dan H.

COOKTOP GAS JENN-AIR CVG4280W "Installed new igniter, op test good"

Near Orchard Cir, Chagrin Falls, OH 44022
Joe O.

Joe O.

DISHWASHER/B-IN WHIRLPOOL GU2300XTVQ1 Installed sump assembly and

Near Edgewater Dr, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW6620HC0 When customer arrive she said it leaks lots off water every load so ran rinse and spin we watch it till cycle finish no leaks took top panel and back panel record a video off inside underneath an everything was dry no signs of leak check on dispenser and there was no leaks check gasket is not ripped ran 20 minutes regular cycle and no leaks cannot find leak at the moment showing no signs of any leak opt test ok advise customer to monitor

Near Eagles Glen Ct, North Ridgeville, OH 44039
Corina B.

Corina B.

DRYER WHIRLPOOL WED4850HW0 CC that the unit does not turn on. Checked the outlet good. Found a loose wire.

Near E 36th St, Cleveland, OH 44115
Joe O.

Joe O.

WASHER WHIRLPOOL MVWB765FC3 Installed suspension rods and water valve. Ran auto test and calibration. Op test ok

Near Larimar Dr, Willowick, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed new evaporator fan /thermistor and control, op test good"

Near E Scarborough Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cog filter being stuck. Had to use pliers to rip old filter out. Replaced with new. Tested. Good. Op test ok

Near Prestwick Cross, Westlake, OH 44145
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 "Cc: not workingFound error code f8e1(long fill no fill). Ran manual fill to check valves. Drained. ran normal cycle, unit filled and started washing. Its cold in the laundry room. Advised customer the water line may have froze which would cause it not to get any water. Ran auto test and calibration. Unit functioning as designed. Op test ok"

Near S Ridge Rd W, Ashtabula, OH 44004
David R.

David R.

DISHWASHER KITCHENAID KDTM404KPS0 "Replaced drain pump. Took a while to get from underneath, tight fit. Tested while out, good. Pushed back. Tested. Good. No leaks. Op test ok"

Near Braemar Way, Strongsville, OH 44149
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc was that refrigerator door was not sealing properly we steamed the gasket to expand it for it to seal properly and added a little of Vaseline to seal to help it seal better around edge of unit. Opt test ok. AT

Near Oakdale Ave, Lorain, OH 44055
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Replaced damper control on unit. Opt test ok.

Near Belladon Ct, Avon Lake, OH 44012
Jeff M.

Jeff M.

RANGE WHIRLPOOL WGG745S0FS Installed the new part op tested good.

Near OH-307, Austinburg, OH 44010
Dan H.

Dan H.

DISHWASHER WHIRLPOOL ADB1400AGS "Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting and to use a rinse aid, unit is operating as designed"

Near Glenbrook Rd, Kirtland, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVW6230RHW0 "Customer complaint that unit sounds like metal on metal when it starts, heard a slight sequel from belt, unit needs new belt; ordrng 1 W11239857 (Belt)"

Near Valley Ridge Dr, Eastlake, OH 44095
David R.

David R.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replace part. Tested. Good. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near Old Quarry Ln, Brecksville, OH 44141
David R.

David R.

COOKTOP ELE KITCHENAID KCED606GSS01 "Cc downdraft motor hasnt worked since they got it. Everything else is working fine. Took connections apart. Tested voltage coming into motor on HI, o bolts ac. Both getting correct voltage. Switch on order. ; schdld next appmnt for 2/19 FRI AM"

Near South St, Oberlin, OH 44074
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc unit not working properly Found error for water temp sensor out of range Four sensor to be shorted Replaced valve OP Test Ok ; used 1 W11165546 (VALVE) from stock

Near W Middletown Rd, North Benton, OH 44449
Marie V.

Marie V.

WASHER MAYTAG MVWB850YW0 Replaced bearing kit. Tested unit. Op test ok

Near Manchester Rd, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Found drain pump winding shorted and also took out control gave estimate customer will not fix ; ordrng 1 W11116592 (Control) and 1 W10876600 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

Near Englewood Dr, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER WHIRLPOOL WFW92HEFW0 Cc: f9e1 errorInstalled drain pump. Entered diagnostics. Found error codes f3e1(water level system error) f9e1(long drain) f3e2(water temp sensor error) f5e4(door not opened between cycles). Ran quick test cycle. Found excessive suds in unit. Advised customer on soap usage. Found temperature sensor reading out of range. Needs heater assembly; ordrng 1 W10576399 (heater assy.)

Near Cedar Glen Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Cc of ice maker leaking customer showed me pics of leak At time of appointment there was no signs if ice maker leaking Ran through diagnostics found no issue followed TGuide and tilted unit back

Near Flannery Ct, Streetsboro, OH 44241
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed new valve, op test good"

Near Skytop Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDPE234GPS0 I put the unit in diagnostics there was no codes the unit operating correctly I reload the unit unit tested good

Near N Hambden St, Chardon, OH 44024
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2466QF6A I double checked the seal but the customer installed its the correct seal was not able to duplicate a leak so we ran a normal cycle I witnessed the machine leaking. The lower spray arm is split needs to be replaced. Customer said he will do it himself does not need us.

Near Cresthaven Dr, Willowick, OH 44095
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5100HW0 Installed cam and actuator OP Test Ok

Near Delores Dr, Streetsboro, OH 44241
Dan H.

Dan H.

RANGE AMANA AER6303MFS2 "Customer complaint that oven and cooktop are not working, confirmed, Found unit only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"

Near Piermont Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

WASHER GE GUD27GSSM2WW I was able to install the front two suspension rods I was not able to install the rear. The dryer has to be disassembled and removed from the washer in order to replace the rear suspension rods this requires two technicians to do. Customer would like to try the machine with just the two suspension rods if it works customer is satisfied if it does not work he will most likely just buy a new machine. ; ordrng 1 Ship

Near Mallard Bay, Perry, OH 44081
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "CC unit not making iceCustomer states the ice dispense is sometimes intermittent. It is working now. Verified ice container is full of ice, tested ice dispense several times. Ice dispense is normal. Advised customer if ice does not dispense when calling for ice, shake container to loosen ice then retry dispense."

Near Stonehedge Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER MAYTAG MVWC415EW2 Cc: whirling sound when fillingFound error code f5e3(lid unlock fault). Ran auto test and calibration. Unit functioning as designed. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock

Near Monterey Bay Dr, Mentor-on-the-Lake, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found error code E2 motor lost home position. Tried harvest test to find home position ice maker did not operate will need ice maker replaced.; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near Orchard St, Avon, OH 44011
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104HWH0 "Cc: not washingStarted unit, unit filled and started washing. Canceled cycle. Re started unit. Unit filled, started to wash again. Canceled cycle again and had customer start unit. Unit functioning as designed. Could not duplicate issue. Op test ok"

Near Carrington Ct, Willowick, OH 44095
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM354DSS5 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found , unable to duplicate the problem , unit is operating as designed"

Near Corydon Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 5 degrees, good frost pattern on evaporator , unit is operating as designed"

Near Ansel Rd, Cleveland, OH 44106
Joe O.

Joe O.

RANGE GE JGBP25DEM4WW "Cc: burner knob not turning, oven getting too hotFound left front valve will not turn. Found oven probe reading 1078ohms. Needs burner valve and controlCollected svc for job 366290; ordrng 1 WB21K10098 (valve burner 140) and 1 WB27K10354 (range elecgtronic cl) and 1 WB20K10015 (temp sensor), used 1 SHIPPING (shipping and handling) from stock"

Near Cedar Glen Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Installed new defrost thermistor and control, op test good"

Near MacBeth Dr, Rocky River, OH 44116
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW1 "Cc customer has general questions about operationAnswered questions about unit operation. Ran diagnostics test, no codes stored. All functions passed. Op test good. Paid for both jobs on first pvr."

Near Fiddlers Creek Dr, Painesville, OH 44077
Marie V.

Marie V.

DBL WALL OVEN JENN-AIR WW27430P "Cc that the top oven is not working , that takes for ever to heat, and Ui does not shows the time to clearly. Found broken wire on heating element. Turned breaker off corrected issue , turned unit back on UI does not show the time. Cust want to repair unit, will order parts. ; ordrng 1 WP71001872 (Panel), used 1 SHIPPING (shipping and handling) from stock"

Near Lake Rd, Bay Village, OH 44140
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW1 "Cc: buzzing noise, not drainingFound nail stuck in drain pump. Cleared out drain pump. Ran auto test and calibration. Op test ok"

Near Lakeshore Blvd, Euclid, OH 44132
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc that door bins do not fit in he has had them taped in for almost a year Found door bin to be to big or possibly the door liner is wrong Found 1 of the 3 bins to fit properly but only at bottom Ordering new bins but it may need a door if new bins do not fit No return visit needed If door is needed this is the part number W11301144 ; ordrng 3 WPW10224961 (bin-cntlvr)s

Near Clover Dr, Ravenna, OH 44266
Jason N.

Jason N.

WASHER MAYTAG MVWB725BW0 "Cc unit leaking water when using anything but cold wash.Cust states, unit will leak water and detergent when filling if using a cycle with warm or hot water. Ran auto test. Water not flowing through detergent tub ring cup, overflowing. Found tub ring cup 80 percent clogged with a sock and dried detergent. Cleaned out tub ring cup. Started wash cycle on hot water setting. No leaks. Ran several tub fills to clear out detergent from bottom of tub. Op test good."

Near Knollwood Trail, Cleveland, OH 44143
Marie V.

Marie V.

RANGE KITCHENAID KFGC506JBK00 "Cc that the unit wont connect to WiFi so she cant use the remote . Called whirlpool tech line spoke Austin."

Near Muirfield Dr, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MBF2258FEZ02 I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.

Near Battles Rd, Gates Mills, OH 44040
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDE40FXPA1 "Customer complaint that upper rack is falling off of track and rinse aid cap fell off, found upper rack track lock open,closed, op test good , ordering rinse aid cap, customer can install rinse aid; ordrng 1 WPW10077881 (Rinse aid cap), used 1 SHIPPING (shipping and handling) from stock"

Near Glasgow Dr, Highland Heights, OH 44143
Brian M.

Brian M.

DRYER SAMSUNG DV331AEWXAA Installed drum OP Test Ok

Near Stoneybrook Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

REFRIGERATOR ELECTROLUX EI27BS16JS5 The freezer light is not coming on I found the light switch is working properly the lightbulbs are good theres only 70 V coming to the light switch needs a main control board; ordrng 1 5303918501 (Main control) and 1 Ship

Near State Rd, Rock Creek, OH 44084
David R.

David R.

WASHER WHIRLPOOL WTW7120HW0 "Cc unit not turning on, ran 2 times and then dead. Confirmed not coming on, unplugged for 2 mins. Plugged back in, lid locked no unlocked, display read power failure. Went into diagnostics, no error codes. Ran test diagnostics, good. All components are working correctly. Fan factory calibration. Good. Op test ok. If happens again would order both main control and UI."

Near Mill Rd, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Customer complaint that bail arm came off of ice maker , confirmed, found ice maker fill cup broken off of ice maker , unit needs new ice maker, customer does not want repair ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

Near S Belvoir Blvd, South Euclid, OH 44121
David R.

David R.

WASHER MAYTAG MVWB865GW0 Replaced control and console. Tested. Ran test 52/51. Good. Op test ok

Near Patricia Dr, North Royalton, OH 44133
David R.