We serviced a
AMANA WASHER
Model NTW4605EW0
Near Eastlake, OH 44095
Dan H
Job Details: 01/26/2023
"Installed new suspension, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Willoughby Hills, OH 44094
Joe O
Job Details: 01/26/2023
Cc: not completing load on bulkyFound error code f8e1(long fill) f7e6(motor fault) f7e7(motor unable to reach target rpm). Found drain hose ran under sink directly to drain. Advised customer drain needs to be at 39 inches. Ran auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mayfield, OH 44143
Joe O
Job Details: 01/26/2023
"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 33 degrees. Found evap completely frosted over. Ohmed out heater harness from control. Found open. Needs evap harness, and elementElement out of stock. Office to reschedule ; ordrng 1 W11650660 (Element) and 1 W11545823 (Evap harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Eastlake, OH 44095
Dan H
Job Details: 01/26/2023
"Installed new ice box fan, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Highland Heights, OH 44143
Joe O
Job Details: 01/26/2023
"Cc: squeaking/whining noiseFound error codes f6e2(communication error) and f2e1(stuck key). Ran auto test. Ran manual high speed spin. Found seal squeaking. Needs gear caseAdvised customer may need control and ui. Customer does not want to repair at this time ; ordrng 1 W11393685 (Gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 01/26/2023
"Customer complaint that unit is not heat, confirmed, found thermal cut off open, unit needs new thermal cut off kit, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 279816 (Cut off kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Highland Heights, OH 44143
Joe O
Job Details: 01/26/2023
Installed doors. Customer stated they do not have the name plate. Re ordering name plate; ordrng 1 W10876598 (nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/26/2023
"Customer complaint of buzzing noise, confirmed, found evaporator frozen solid, found defrost thermostat open, unit needs new fan/thermostat/harness; ordrng 1 WPW10514110 (Fan/harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS08
Near South Euclid, OH 44121
Joe O
Job Details: 01/26/2023
"Cc: intermittently not coolingFound temps in ff section at 54 degrees, freezer at 34 degrees. Evap partially frosted over. Found unit would not enter into diagnostics mode. Cycled power. Entered diagnostics. Manually defrosted. Unit is defrosting. Found thermistors in range. Needs control. Customer had control from previous repair(new never installed). Installed control. Advised customer to monitor over the next 48 hours. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC300VW1
Near Mayfield, OH 44143
Jason N
Job Details: 01/26/2023
"Cc hot water setting does not work, not spinning out all the time.Ran hot water wash selection, found unit intermittent adds cold water and if bumping the ATC switch causes water to stop entering. Unit will need ATC switch replaced. Part (W10202616) is discontinued. Unable to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/26/2023
Cc: not washingFound no stored error codes. Ran auto test. Found motor just humming. Capacitor failed. Replaced capacitor. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXBL1
Near Mentor, OH 44060
Dan H
Job Details: 01/26/2023
"Customer complaint that unit is not working and theres water in the bottom, started normal wash cycle, unit filled and began washing, ran test cycle, unit completed test cycle, all components working, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chesterland, OH 44026
Jason N
Job Details: 01/26/2023
"Cc no water coming into unit. Ran diagnostics, found code 4-4 for wash motor failure. Wash motor did not turn on during test cycle. Unit will need wash motor. Customer not convinced. Started normal cycle, water is coming in to unit, wash motor did turn on during normal cycle but pump sounds very sluggish. Quoted customer wash motor replacement. Customer declined repair at this time. Estimate only. ; ordrng 1 W10902372 (Wash motor)"
We serviced a
GE WASHER
Model GTW220ACK1WW
Near Huntsburg, OH 44046
Jason N
Job Details: 01/26/2023
"Cc unit not starting cyclesRan diagnostics, found code 14 for lid lock failure. Ran spin drain, confirmed lid will not lock. Unit needs lid lock service kit ; ordrng 1 WH08X32697 (Lid lock)"
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BBL01
Near Pepper Pike, OH 44124
Joe O
Job Details: 01/26/2023
Installed microwave appliance manager and switches. Turned power back on. Still getting error code f6e8. Needs ui boardsPart shows out of stock. Office to reschedule; ordrng 1 W10570025 (panl-cntrl) and 1 WPW10708464 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Cleveland, OH 44135
Manny
Job Details: 01/26/2023
"Cc unit making noise, verified can duplicate noise, tilted unit back and found gear case leaking oil and oil on some of the drive components, unit needs gear case, pulley, agitator, cap, and actuator.; ordrng 1 W11550891 (Agitator) and 1 W11551646 (Lock nut) and 1 W11449840 (Gear case) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11395618 (Capacitor) and 1 W11481722 (Actuator)"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Ashtabula, OH 44004
Dan H
Job Details: 01/26/2023
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping out, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 WH23X28418 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Hiram, OH 44234
Brian M
Job Details: 01/26/2023
Cc unit over cooling Found temps to be at 38 but control reading 45 damper not closing Adjusted temp offset using control settings Advised to watch and give it 72 hours If issue is still present will need control and thermostat ; ordrng 1 WPW10746274 (cntrl-elec) and 1 WPW10224292 (harns-wire)
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Painesville, OH 44077
Corina B
Job Details: 01/26/2023
"CC that the unit is still taking to long to dry. Removed the vent let dry cycle several times cycling off at 279* on high and cycling back on at 180*. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked vent outside, on a second story, flaps have a birds nest inside. Gave cust dryer vent wizard. Took pic. Opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Chardon, OH 44024
Joe O
Job Details: 01/26/2023
Cc: oven not heatingFound igniter open. Replaced igniter. Tested. Op test ok Customer showed pop; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Lorain, OH 44055
Angel
Job Details: 01/26/2023
Cc that unit was not working. Verified and unit turns on but doesnt want to do anything. Ran diagnostics and unit had an F8E1 error for long fill and F5E2 and F5E4 for latch verified latch and found unplugged so I plugged it in and ran a test cycle and unit started functioning as should opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Amherst, OH 44001
David R
Job Details: 01/26/2023
"Replaced tub assembly, ran unit on normal. No leaks. Ran a diagnostics cycle to test all components, good, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Parma, OH 44134
Gabriel P
Job Details: 01/26/2023
Ran rinse and spin no leak at the moment advise to monitor
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Berea, OH 44017
Gabriel P
Job Details: 01/26/2023
"Found cutoff open replace from t/s opt test ok ; used 1 279816 (CUTOFF) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Berea, OH 44017
Gabriel P
Job Details: 01/26/2023
"Replace dryer kit,opt test ok"
We serviced a
AMANA DRYER
Model NGD4655EW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/26/2023
Found fuse open replace from t/s opt test ok
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/26/2023
Found power cord not plug in all the way also reset factory settings opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QTB00
Near Amherst, OH 44001
Gabriel P
Job Details: 01/26/2023
"Took filter out,opt test ok ;"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Amherst, OH 44001
Gabriel P
Job Details: 01/26/2023
"Found drain hose on floor correct issue and explain customer how unit works then ran calibration and auto test pass,opt test ok"
We serviced a
GE REFRIGERATOR
Model PFSS6PKWASS
Near Sheffield Lake, OH 44054
Angel
Job Details: 01/25/2023
"Cc that unit is not cooling properly in the top section of the refrigerator and its been leaking as well. Verified and found that the ff section drain tube is clogged up and the evaporator is all frozen up tried steaming out ice to remove foam from evap cover but its so brittle that it will start breaking also the damper assembly has damage to wiring because of water running over it will need damper assembly, evaporator cover fan, thermistor and main board replaced checked for parts and damper assembly is discontinued but also the customer stated that even if it was available it was to expensive to repair.; ordrng 1 WR55X10763 (Control board) and 1 WR13X10573 (Evap assembly) and 1 WR23X10582 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HZ10
Near Chesterland, OH 44026
Joe O
Job Details: 01/25/2023
Installed magnetron and diode. Tested. Op test ok
We serviced a
AMANA REFRIGERATOR
Model afd2535deb6
Near Chardon, OH 44024
Brian M
Job Details: 01/25/2023
Installed tube Cleaned drain tube OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/25/2023
"Replaced tub. Ran, no water. Good, no leaks. All components working good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEB01
Near Parma, OH 44134
Corina B
Job Details: 01/25/2023
"CUSt showed pop, sent pic CC that the unit is not making ice. Ice maker was cycling when arrived. There are cubes in the bin. The cubes are half the size. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Parma, OH 44129
Corina B
Job Details: 01/25/2023
"CC that the ff food freezes and is on cold, doors do not Aline and there is a creek when opening. Confirmed. Steamed freezer door out to get even with the ff door. Ff door is hitting the screws. Raised the door. Freezer was a max cold, put to normal and the ff at recommended. Advised cust to monitor. Opt test ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Berea, OH 44017
Corina B
Job Details: 01/25/2023
"CC that the door closure is broken. Confirmed. The mullion rail is broken, door is ok. Found the door switch also broken. Will need a new mullion rail and switch. Office to reschedule appointment ; ordrng 1 WPW10624450 (Mullion rail) and 1 W11123941 (Door switch)"
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Parma, OH 44134
Corina B
Job Details: 01/25/2023
"Replaced the heater. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM01
Near Sheffield, OH 44054
Angel
Job Details: 01/25/2023
Reclaimed refrigerant replaced compressor and filter drier used a uv drier put unit into a 30 vacuum waited to make sure it held a vacuum than recharged unit with 5.3oz of R134a. Recommended customer to wait 24hrs for proper cooling opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/25/2023
Cc unit leaking from door.Ran wash test and observed. Found leak from left side on door. Door gasket is warped on upper corner and allowing water to seep past. Replaced door gasket using customer supplied pre Id part. Reran wash test and observed. No leaks found. Op test good.
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, OH 44030
Dan H
Job Details: 01/25/2023
"Customer complaint that unit is not running, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Willoughby, OH 44094
Brian M
Job Details: 01/25/2023
Cc error of h20Ran diagnostics found error 56 long drain Found pressure sensor clogged
We serviced a
WHIRLPOOL WALL OVEN
Model GSC308PJS4
Near Beachwood, OH 44122
Brian M
Job Details: 01/25/2023
"Unit is 20 years old (a lot of parts are no longer being made )Found torsion bars in microwave door broken causing door to fall down Found switches in microwave broken as well Found oven door hinges weak causing door to fall when opening Recommend torsion bars, all 3 microwave switches and oven door hinges To be replaced ; ordrng 1 WP4452396 (spring) and 1 WP4452395 (spring) and 3 W10211972 (switch)s and 1 SHIPPING (shipping and handling) and 1 WP9760571 (hinge-door) and 1 WP9760572 (hinge-door)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Madison, OH 44057
Dan H
Job Details: 01/25/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB0
Near Thompson, OH 44086
Dan H
Job Details: 01/25/2023
"Customer complaint that handle is loose and dual element is not working and front elements get stuck on high, confirmed, tightened door handle, found element broken, unit needs new dual element and infinite switches, part is out of stock so not scheduling return appointment ; ordrng 1 W11517959 (Element) and 1 WPW10434452 (Infinite switch) and 1 WP3149400 (Infinite switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Solon, OH 44139
Jason N
Job Details: 01/25/2023
Installed inlet water valve. Turned water on and checked for leaks. No leaks found. Ran quick wash cycle. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Dan H
Job Details: 01/25/2023
"Customer complaint of squeaking noise, Ran high speed spin and heavy agitate, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
KENMORE WASHER
Model 110.922831
Near Garfield Heights, OH 44125
Jason N
Job Details: 01/25/2023
"Installed gearcase, tube and drive coupler. Ran wash test and spin test. Unit will agitate but will not spin. Clutch is not spinning when motor is running gearcase. Called BJ to discuss. Agreed upon reordering gearcase as this sounds like new gearcase is no good. ; ordrng 1 3360629 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/25/2023
"Cc: rankled, not sealing correctlyFound gasket is sealing, but does have tinkles from packaging. Found small rip in gasket. Needs gasket; ordrng 1 W10830189 (gasket-fip)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Westlake, OH 44145
Manny
Job Details: 01/25/2023
"Cc top rack wont come out and needs to know how to use the unit properly, verified and found top rack with one wheel off the rail, readjusted rack , and showed customer how to properly use the unit, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Westlake, OH 44145
Manny
Job Details: 01/25/2023
"Cc unit no cooling, verified and compressor pulling 1.6amps, spoke to CB ran some test she advised replacing Ff evap since everything is working fine, Ordering evap and filter, unit under 120 months warranty for parts and labor on cfc.; ordrng 1 W11505166 (Evap-Rc) and 2 WPW10143759 (dryer)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS
Near Solon, OH 44139
Brian M
Job Details: 01/25/2023
Cc of wash performance Found unit functioning as design Advised on water temp and soap
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Ridgeville, OH 44039
Manny
Job Details: 01/25/2023
"Cc unit keeps going pass off, and takes a while to dry, verify and unit shuts off when its supposed to, and heat was on low, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Bay Village, OH 44140
Angel
Job Details: 01/25/2023
Cc that unit is not powering on. Checked power to unit and there no power getting to it so we checked the breaker box and everything looked good so we used an extension to try on another outlet and unit started right up customers will need an electrician to verify outlet or wiring unit working as designed opt test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS20
Near North Royalton, OH 44133
Gabriel P
Job Details: 01/25/2023
"Customer said before they move in to the new home that the contractor told them that fan turns on by it self and it wont shut off,so when I arrive power was off advise customer to turn power on and she did and fan is not turning on at the moment running diagnostic found no error explain customer to download app for smart appliance unit working as design advise to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma Heights, OH 44130
Gabriel P
Job Details: 01/25/2023
"Replace icemaker,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SFYM01
Near Solon, OH 44139
Brian M
Job Details: 01/25/2023
Cc temps are still warm Customer moved temps down to 2 snow flakes causing unit to run warmer and had air flow blocked Advised on control and placement
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/25/2023
Cc unit light out Replaced light in freezer OP Test Ok ; used 1 W10695459 (LED MODULE) from stock
We serviced a
MAYTAG DRYER
Model Med7230hw2
Near North Ridgeville, OH 44039
Manny
Job Details: 01/25/2023
"Cc unit loose power mid cycle, and display PF for power failure, ran test passes, check voltage good voltage, found ground and neutral connected together in term block, fixed connection, ran test ok advise customer to monitor the unit. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Atwater, OH 44201
Brian M
Job Details: 01/25/2023
Installed switch OP Test Ok
We serviced a
AMANA DRYER
Model Ned4655ew1
Near Brooklyn, OH 44144
Gabriel P
Job Details: 01/25/2023
"Found heater coils broken replace from t/s also cutoff was open replace,opt test ok ; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
Manny
Job Details: 01/25/2023
"Recover refrigerant, replaced compressor, filter, placed in a 29in vacuum and holding for 15 minutes, charged with 5.2OZ of R134a pressure holding at 2 psi, good frost pattern on evap, unit is cooling, noticed pressure was going down, filter is leaking from the seams replaced filter and placed in 29 in vacuum, have a restriction in filter, replaced filter, placed in 29 in vacuum and holding, charged with 5.2oz of R134a good pattern, and temps going down, advise customer to allow 24 to 48 hours for temps to equalize and to place a water bottle in the fz once frozen she can start loading it, used 2 TS# WPW10143759, opt test ok ; used 2 WPW10143759 (DRIER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX00
Near Brecksville, OH 44141
Angel
Job Details: 01/25/2023
Replaced control and ui than Reclaimed refrigerant and replaced control and filter drier put unit into a 29 vacuum made sure it held and recharged with 6.25oz of R134a. Explained to customer to wait at least 24hrs for proper temperature opt test ok.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Cleveland, OH 44134
Corina B
Job Details: 01/25/2023
"CC that the unit is not heating. Bottom door switch was in the open position. Reset the switch. Tested, unit is not heating. Will need a magnetron, diode and capacitor. Magnetron is still under warranty. Cust does not want to repair ; ordrng 1 W11391712 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/25/2023
"Cleared fresh food section evaporator and installed control, thermistor, and cover, op test good"
We serviced a
SAMSUNG DRYER
Model DV42H5400EW/A3
Near Cleveland Heights, OH 44118
Joe O
Job Details: 01/25/2023
"Installed rollers, and pulley. Tested. Op test ok ; used 1 SHIPPING (shipping and handling), and 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 01/25/2023
"Customer complaint that unit is not washing properly, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11025157 (Sump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, OH 44131
Corina B
Job Details: 01/25/2023
"Ran step 56 no errors, ran step 57 cycled. Ran step 45 no water coming out of the valve. Steamed out the fill tube. Replaced e ice make and heater to the fill tube. Tested, no leaks. Opt test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGF368GMB
Near Mentor, OH 44060
Dan H
Job Details: 01/25/2023
"Customer complaint that left rear burner is not lighting, left front burner lit right up, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Strongsville, OH 44149
David R
Job Details: 01/25/2023
"Tested compressor again. Replaced new Orion control board. Compressor kicked on and stayed on, let run for 30 mins, good, Frost pattern starting to form. Went through test 40, cooling test passed. Good. Reset temps and put Max Cool Option on. Good. Give 24 hrs to return to Normal Temps and 24-48 to have full bin of ice. Good. Op Test Ok."
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44110
Dan H
Job Details: 01/25/2023
"Customer complaint that unit is not filling, found unit in continuous drain, canceled, started normal wash cycle, unit filled and began washing, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM
Near Euclid, OH 44117
Dan H
Job Details: 01/25/2023
"Customer complaint that unit is not dispensing ice or water, found filter clogged, advised customer that water filter needs replaced, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Cleveland, OH 44120
Jason N
Job Details: 01/25/2023
"Installed water valve. While reconnecting float switch, connector arced on water line. Due to low voltage of float switch, main control is now inoperable. Will need to order main control. ; ordrng 1 W11462459 (Main control)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Cleveland, OH 44120
Jason N
Job Details: 01/25/2023
"Cc unit not drying clothes Ran dryer op test. Good ignition and flame, cycling on and off properly. Checked venting at house outlet. Good airflow. Cust stated they just changed the vent tube thinking that it might have been the problem. Could not find an issue with unit at this time."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Cleveland, OH 44105
Joe O
Job Details: 01/25/2023
Cc: not heatingCustomer stated the unit was heating for about 2 loads then the unit stopped getting hot on the outside and was no longer heating. Advised customer the unit getting hot is a sign of poor venting. Found thermal cut off open. Needs thermal cut off. Part just replaced. Advised customer to have dryer vent cleaned as well.; ordrng 1 279973 (cutoff-tml)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fairview Park, OH 44126
Joe O
Job Details: 01/25/2023
"Cc: grindingRan quick wash. Found cam came loose. Needs cam. Parts received are incorrect parts. Replaced cam. Ran auto test, found unit squeaking. Checked motor motor pulley potential warped. Needs motor and beltMotor out of stock. Office to reschedule; ordrng 1 W11026785 (motor-drve) and 1 W11239857 (belt), used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Lakewood, OH 44107
Joe O
Job Details: 01/25/2023
Cc: not washingFound sump just humming. Control is sending proper power to sump. Needs sump assemblyEntitlement shows pump unit 10 year part only warranty. Sump shows out of stock. Office to reschedule; ordrng 1 W11416363 (Sump assembly)
We serviced a
MAYTAG DRYER
Model MEDX700XL0
Near Lakewood, OH 44107
Joe O
Job Details: 01/25/2023
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near University Heights, OH 44118
Jason N
Job Details: 01/25/2023
"Cc water dripping from top into washtubCustomer states water will pool in wash tub over a period of time due to water dripping. Found small drip from water dispense, valve on the log valve assembly is not closing up all the way. Log valve will need replaced. ; ordrng 1 W10853723 (Log valve)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near South Euclid, OH 44121
Jason N
Job Details: 01/25/2023
"Cc unit not drying Cust stated dryer takes 4 cycle to dry clothing and still not fully dry. Ran dryer op test, found no airflow from unit. Checked lint trap, found large lint blockage in vent housing above blower wheel. Cleared lint blockage and retested. Good heat and airflow. Op test good. Advised customer in lint screen cleaning."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44144
Gabriel P
Job Details: 01/25/2023
Replace harness and control opt test ok
We serviced a
GE REFRIGERATOR
Model GTS16DTHMRWW
Near Cleveland, OH 44108
Jason N
Job Details: 01/25/2023
"Cc unit ff section not cooling Found freezer working properly, all product frozen but no air flow to ff section. Checked evaporator fan motor. Motor is stuck, will need replaced. ordrng 1 WR60X31522 (Fan motor) and 1 WR60X10204 (Fan blade)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Euclid, OH 44123
Joe O
Job Details: 01/25/2023
Cc: sound like loose metal in unit when agitatingRAn auto test cycle. No abnormal noises. Ran quick wash. No abnormal noises. Checked under unit. No signs of rubbing or oil. Checked washplate for play. Ran with a couple towels. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Willoughby, OH 44094
Joe O
Job Details: 01/25/2023
Cc: intermittently not coolingFound temps at 41 ff section and 3 in freezer. Customer has no load in freezer. Installed control box. Unit is cooling. Advised customer to monitor. Advised customer to place products in unit as they help maintain temps. Op test ok
We serviced a
GE DRYER
Model GFD45ESSM1WW
Near Ravenna, OH 44266
Brian M
Job Details: 01/25/2023
Cc unit not powering on Found unit missing voltage coming from outlet Needs electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/25/2023
"Recovered refrigerant, replaced evaporator, compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.24oz r134a, unit cooling, pressures good, op test ok ; used 1 W11506635 (Coupler) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF
Near Fairview Park, OH 44126
Gabriel P
Job Details: 01/25/2023
Found unit clog so steam opt test ok ;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willoughby, OH 44094
Joe O
Job Details: 01/25/2023
Installed gasket. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/25/2023
Cc unit interior lights flickering and dimFound all led modules slightly dim but freezer module has 2 LEDs out. FF lights brightened when freezer module was jumped out. Unit needs freezer led module. ; ordrng 1 W11104452 (Led module)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Lyndhurst, OH 44124
Jason N
Job Details: 01/25/2023
Installed bake element. Ran bake test to 350 degrees. Preheat test good. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/25/2023
Cc f9e1 Found water in tub hit cancel and it drained Ran diagnostics no errors stored called the whirlpool tl
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, OH 44143
Corina B
Job Details: 01/25/2023
Reattached the water line. Ice cubes are clumping advised cust this is normal due to opening the doors. The extended freeze stays on does not turn off. Would need to replace the ui on the door. Cust does not want to repair the ui. Brought part back for return
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Orwell, OH 44076
Brian M
Job Details: 01/24/2023
Cc dispenser not closing Found dispenser functioning properly Customer not pushing hard enough to close it
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 01/24/2023
Replace screws and still sparking them replace spark harness but still sparking ordering spark module bj is going to check tomorrow if this unit has two module also spark module is behind unit will need two technicians to move unit ; ordrng 1 W11319687 (Spark module) and 2 W11344433 (Spark harness)s
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Montville, OH 44064
Brian M
Job Details: 01/24/2023
Found cap busted open Installed capacitor and actuator Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Garrettsville, OH 44231
Brian M
Job Details: 01/24/2023
Cc unit not washing all the time Found motor not running Bad capacitor Replaced using truck stock Ran test cycle OP Test Ok If issue comes back pre Id W11497303 motor ; used 1 W11428524 (CAPACTIOR) from stock
We serviced a
KENMORE DRYER
Model 1106182000
Near Shaker Heights, OH 44120
Corina B
Job Details: 01/24/2023
"Replaced the dryer repair kit, cust supplied. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.. opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MZ00
Near Kent, OH 44240
Brian M
Job Details: 01/24/2023
F6e4 and f6e1 No info information tech sheet Called whirlpool No tech sheet found Suspect according to errors they suggest controls and temp sensor ; ordrng 1 W11594418 (Control) and 1 Ui (W11594228) and 1 W11594207 (Sensor)
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DT3
Near Cleveland, OH 44114
Corina B
Job Details: 01/24/2023
Cust is going to replace the lock.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Lorain, OH 44053
David R
Job Details: 01/24/2023
"Replaced valve, tested unit at 350* bake. Heating and cycling. Good, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Madison, OH 44057
Jason N
Job Details: 01/24/2023
Cc unit not finishing cyclesRan auto test cycle. Found drive belt slipping during spin. Replaced drive belt using truck stock. Reran auto test cycle. All functions passed. Op test good. ; used 1 WPW10006384 (BELT) from stock