Service History 5

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Willoughby, OH 44094
Corina B
Job Details: 09/10/2021
"CC that there is a knocking noise. Checked the fans, compressor water. Normal noises. Cyst does have a saddle valve. Advised cust to replace the saddle valve with an inline valve. Showed customer the owners manual with normal noises. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 09/10/2021
"Found terminal burn replace from t/s opt test ok ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Aurora, OH 44202
Brian M
Job Details: 09/10/2021
"Cc unit not cooling in freezer Pressure is at 20 low side and high side at 90, Whirlpool states compressor is bad Recovered refrigerant Replaced compressor using back stock Ran 28 inch vac for 20 min Watched no change Recharged with 5.75 oz r134a; used 1 W10779331 (Compressor), and 1 Tjaf1200 (Tube) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW1
Near Highland Heights, OH 44143
Dan H
Job Details: 09/10/2021
"Customer complaint that unit is taking a long time to dry clothes, found vent crushed(see pic), advised customer to replace vent, started normal dry cycle, unit heated, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Bedford, OH 44146
Manny
Job Details: 09/10/2021
"Unit starts and shuts off on its own no communication between ui and main control, ordering main control and ui, Customer cant find house key, she asked if I could wait like 15 mins for her sister to unlock the door. Informed AP of the Issue waiting with customer. ; ordrng 1 W11112662 (Ui) and 1 W11171748 (Main control)"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Painesville, OH 44077
Joe O
Job Details: 09/10/2021
Cc: control locks power cook on cook topInstalled display board. Found old display board not clipped in. Cooktop would not power on with new board. Removed and re installed old board. Reordering ui board; ordrng 1 W11208294 (display)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lakewood, OH 44107
Angel
Job Details: 09/10/2021
"Cc that unit is not draining. Verified and unit was full of water ran diagnostics and found error code F8E4 drain electrical problem and F6E4 float switch open. Vacuumed out water and found glass obstructing the drain hole removed cleaned out and tested unit unit draining as should but the impellers have a little damage to them will need to order drain pump. Customer does not want to fix right now because of time issue. Will call later if they decide to get it replaced. Do not order part. Opt test ok.; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, OH 44136
David R
Job Details: 09/10/2021
"Replaced door, bin and UI. Tested water. Slow water pressure, let customer know to try new water filter. All other components good, icemaker cycled. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Parma, OH 44130
Gabriel P
Job Details: 09/10/2021
Found door rubbing with cabinet on freezer it needed a washer replace front t/s opt test ok ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Mentor, OH 44060
Corina B
Job Details: 09/10/2021
"CC that the dishes are coming out dirty. Confirmed. Checked the power at the control 0 volts to the pump and motor. Will need a new control. Advised cust the pump and motor might also need to be changed. Poss; ordrng 1 W11306302 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 09/10/2021
Replaced bake igniter. Tested at 350*. Good op test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW02
Near Olmsted Falls, OH 44138
Angel
Job Details: 09/10/2021
"Cc that washer was not doing anything. Verified ran diagnostics and found error code f21 long drain f20 no water detected entering machine. Verified and drain pump is working intermittently will need new drain pump replaced.; ordrng 1 280187 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 09/10/2021
"No issues found working as designed,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Joe O
Job Details: 09/10/2021
"Cc: unit filling, pausing, then re fillingFound no stored error codes. Ran auto test found unit is not shifting. Replaced actuator. Ran auto test and calibration. Ran normal cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Aurora, OH 44202
Marie V
Job Details: 09/10/2021
Cc that the unit is not heating. Confirmed check power and found terminal block L2 blown. Unit will need power cord and terminal block. ; ordrng 1 279318 (Terminal block wires) and 1 PT500L (Power cord 3prong)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Maple Heights, OH 44137
Marie V
Job Details: 09/10/2021
Cc that the unit is not heating. Confirmed. Check power form L1 to N 120 and from L2 to N 2V. Cust check breaker box and found a fuse that was blown. He replaced it. Tested unit. Started heating. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Jeff M
Job Details: 09/10/2021
Installed the new part op tested good. While I was there I noticed that the Mullins strip was broken this mustve happened very recently; schdld next appmnt for 9/22 WED AM
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Brian M
Job Details: 09/10/2021
Went to recover refrigerant found unit to be in a 20 inch vac Filled unit with 150 psi of nitrogen Waited did not see anything move Sprayed all visible lines with soapy water Nothing Called whirlpool stated previous conditions and todaysNon repairable.
We serviced a
WHIRLPOOL DRYER
Model LE4440XWW0
Near Lakewood, OH 44107
Manny
Job Details: 09/10/2021
"Cc unit timer wont advance, found time knob and shaft with deterioration, timer advance but hard to determine which cycle has been selected since knob wont grab on to shaft. Ill need to order new timer and timer knob, timer knob is discontinued. Contacted BJ he said to still list the parts needed even if the are discontinued to summit the report to the warranty company.; ordrng 1 WP348320 (Timer) and 1 3392732 (Timer knob)"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Madison, OH 44057
Jeff M
Job Details: 09/10/2021
Installed the new part op tested good. Motor
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QHX00
Near Aurora, OH 44202
Jason N
Job Details: 09/10/2021
"Cc unit leaking and frost buildup in freezerFound frost buildup around dispense chute in freezer. Ice door for dispenser is not sealing up properly, tabs on door are broken off. Unit needs ice door kit. Checked for leaks, found drip tray under unit overflowing. Tray had slipped down below heater coils which caused it not to evaporate defrost water fast enough. Emptied tray and reset into position, ensured it was secure. Ordering ice door kit and customer wants to replace dispenser grille. ; ordrng 1 W10823377 (Ice door kit) and 1 WP2180325 (Grille)"
We serviced a
MAYTAG WASHER
Model MVWB855DC1
Near Avon Lake, OH 44012
Angel
Job Details: 09/09/2021
"Cc that unit was not operating or wanting to do anything. When arrived customer explained that unit started working ran diagnostics and found error code F6E3 acu can not hear or communicate with ui. Will need main control board and ui replaced. Gave customer estimate and Customer will not fix unit. Do not order parts. Opt test ok.; ordrng 1 W10916649 (Main control) and 1 W11226503 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFEW3025PBC
Near Conneaut, OH 44030
Jeff M
Job Details: 09/09/2021
The unit is not working correctly I found the door was locked and the fan was on. I was able to jimmy the door open. I found that the main control board had a thermal event. I tested the heating elements the heating elements tested good needs a new main control board no ETA.; ordrng 1 316418595 (Control) and 1 1w3 (Shipping)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 09/09/2021
Installed the new part op tested good. Actuator
We serviced a
MAYTAG FREEZER
Model MZF34X16DW01
Near Huntsburg, OH 44046
Brian M
Job Details: 09/09/2021
"Cc unit still not cooling properly and melting ice cream Found unit to have good temps from bottom to middle section but upper shelf warmer Found fan not running properly Needs fan motor ; ordrng 1 WPW10359880 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Dan H
Job Details: 09/09/2021
"Customer complaint that unit was humming then shut off and will not turn back on, plugged in user interface lit up, canceled, drain pump just humming, , unit needs new drain pump ; ordrng 1 WPW10581874 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cleveland, OH 44110
Dan H
Job Details: 09/09/2021
"Customer complaint that unit is not making ice, fresh food section temperature at 38 degrees, freezer section temperature at -6 degrees , ran ice maker diagnostics, no error codes, found ice bin full, unit is operating as designed"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Lyndhurst, OH 44124
Dan H
Job Details: 09/09/2021
"Customer complaint that unit is not heating and light will not shut off, ran diagnostics found f6e6(oven appliance manager lost communication ) error code, door switches are good, started bake for 350 degrees, oven barely heated, control is sending a constant 120vac to oven light, button on user interface is working unit needs new control and thermostat ; ordrng 1 WP4449751 (Tstat) and 1 W11179310 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland Heights, OH 44121
Dan H
Job Details: 09/09/2021
"Customer complaint that unit is not heating, started normal dry cycle, unit is heating, good airflow out of unit, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44125
Manny
Job Details: 09/09/2021
Replaced oven glass door opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, OH 44108
Dan H
Job Details: 09/09/2021
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Manny
Job Details: 09/09/2021
"Cc unit not cooling, found suction line kinked at the evaporator impossible to repair due to the location of the kinked on the line Called wp tech line. Dem the unit non repairable by wp tech"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Parma, OH 44130
Gabriel P
Job Details: 09/09/2021
Ran diagnostic test found no error code also ran calibration and auto test they both pass also ran a load is filling and agitating and washing ask how is she loading unit and advise her how better run unit and what to watch out for
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Seven Hills, OH 44131
Manny
Job Details: 09/09/2021
Cc unit leaks on bottom. Found no leaks unit working as designed. Opt test ok
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Willoughby, OH 44094
Dan H
Job Details: 09/09/2021
"Customer complaint that unit is not spinning properly and making noise, found suspension mount broken, suspension is very worn out, unit needs new suspension kit, customer will contact us if they want the repair ; ordrng 1 W10780045 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Painesville, OH 44077
Dan H
Job Details: 09/09/2021
"Customer complaint that unit is leaking, found water splashing over tub lip, tilted unit back slightly with leveling feet, no water splashing over tub lip observed , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20PKXBN00
Near Elyria, OH 44035
David R
Job Details: 09/09/2021
"Cc unit is frost up on FZ behind evap and has to defrost it every 5-7 days. Heater checks good, 25 ohms. Used flat head to turn timer into defrost, not sending 120 to heater. Would replace timer and bi metal at same time. Ordering parts. ; ordrng 1 W10822278 (Defrost timer) and 1 WPW10225581 (Bi metal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ
Near Parma Heights, OH 44130
Gabriel P
Job Details: 09/09/2021
"Found error code f4e3 motor not running confirm not running giving estimate ; ordrng 1 W11087376 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG SXS REFRIGERATOR
Model MFI2568AEW
Near Cleveland, OH 44118
Manny
Job Details: 09/09/2021
"Cc unit not cooling in the freezer after a power outage, found evap fan encased in ice, steamed evap, good frost pattern. Monitored unit for 10 mins temp seems to be going down. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Westlake, OH 44145
Angel
Job Details: 09/09/2021
Range Cord was replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Manny
Job Details: 09/09/2021
"Cc Unit is stuck in 1 min. Confirmed that the unit is stuck on one minute and wont advance, try resetting the unit but it wont reset, try putting unit into diagnostics, unit shuts off and restarts still stuck on 1 min. Unit need main control and ui; ordrng 1 W11367297 (User interface) and 1 W11334214 (Electronic control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Avon, OH 44011
Marie V
Job Details: 09/09/2021
Cc that the unit was leaving about an 1inch of water. Cust replaced drain pump and it seems to work for a while but is doing the same thing. Check unit didnt have any water. Started unit. It wouldnt drain. Got it to drain and found glass inside also found drain pump impeller broke. Unit will need new drain pump. Cust will change. ; ordrng 1 WPW10348269 (Drain pump)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Jeff M
Job Details: 09/09/2021
Unit has a lot of soap residue break down inside the machine. They do not have hot water going to the unit so they are running tap cold wash for everything at the same time only using pods the pods do not disintegrate properly in Coldwater I recommend for them to either a fix the hot water side on the washer so they can run a proper clean washer cycle or switch soaps something that is more cold water friendly
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/09/2021
Try doing the same thing i did in the back to the front ask bj of what he thinks he said it was a good idea told customer that if it continues to freeze I will contact whirlpool tech line
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Jason N
Job Details: 09/09/2021
"Could not install burner plates. Found small plate was damaged, insulation pad was almost completely shredded in box. Will need to reorder small burner plate.; schdld next appmnt for 10/1 FRI !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Painesville, OH 44077
Joe O
Job Details: 09/09/2021
Cc: hanging wire in freezerFound customer was referring to ice maker bail arm. Customer requested to remove ice maker. They have no water hooked up to unit. Removed ice maker per customer request. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Willowick, OH 44095
Dan H
Job Details: 09/09/2021
"Customer complaint that ice maker is over flowing, confirmed, customer states ice maker has been replaced already, unit needs new control , customer does not want repair ; ordrng 1 MSC21C6MFZ00 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bedford Heights, OH 44146
Jason N
Job Details: 09/09/2021
"Cc unit not spinning clothes out. Customer stated unit will not always spin out clothing. Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm popped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Angel
Job Details: 09/09/2021
"Cc that washer started sensing but never did anything else. Verified and found unit in flood mode. Ran diagnostics and found error code F0E2 OVER SUDS CONDITION DETECTED, F9E1 LONG DRAIN, and F3E1 PRESSURE SYSTEM FAULT checked pressure hose and it was not kinked blew through it and was not clogged ran a calibration and auto test but unit still was not functioning properly drain pump was over heating as well will need main control board and drain pump replaced. Customer does not want to fix do not order parts.; ordrng 1 W11116592 (Main control) and 1 W10876600 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Maple Heights, OH 44137
Jason N
Job Details: 09/09/2021
"Cc unit leaking Customer stated when unit drains, water leaks from underneath. Ran drain pump manual operation, checked under unit. Found water spraying from interior drain hose, found small tear in rubber hose. Unit needs interior drain hose. Not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11553446 (Hose drain interior)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Rocky River, OH 44116
Marie V
Job Details: 09/09/2021
"Cc that the unit was making a loud noise and it was steady. Ran diag step 3 , 4 , 57 . Ran all components on unit that can make noise and check evap cover and fan for frost it was good. Could not duplicate issue. Working as designed for now. Advice cust to take a quick video if noise comes back. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB01
Near Wickliffe, OH 44092
Dan H
Job Details: 09/09/2021
"Customer complaint that freezer section door handle is falling off , confirmed, tightened handle, op test good"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland, OH 44109
Gabriel P
Job Details: 09/09/2021
"Replace fresh food seal only the freezer was good it just needed to snap on also steam both gasket and lubricate then also explain customer that unit is leaning forward cause of floor warped they to have to put something underneath from legs to bring unit to level otherwise the door will not support the weight and also found few damages on unit and took pictures,opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Kipton, OH 44049
David R
Job Details: 09/09/2021
"Cc unit not heating correctly. Found open thermal fuse. Replaced from t/s. Tested. Heated on high, hot heat coming outside vent. Op test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM00
Near Fairview Park, OH 44126
Marie V
Job Details: 09/09/2021
"Cc that the unit is not cooling properly that ice maker is slow and that it made a crack noise. Took temps 23* on freezer 54* fresh food section. Found a block of ice on freezer back wall. Took cover off . Unit has a good frost pattern. When you touch the evap finger sticks. Found fan no running. Check for power has 119V . Unit will need new evaporator fan.; ordrng 1 WP2315539 (Fan), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/09/2021
CC that the unit is not draining. Confirmed. Found a piece of glass in the drain pump. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/09/2021
CC that there is a noise and the food is freezing. Confirmed found the deli drawer not in line with the drawer. Found the damper making a noise. Will need a new damper and thermistor ; ordrng 1 W11164593 (Damper) and 1 W10316760 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/09/2021
"CC that there is rust on the door. Confirmed. Found the finish is coming off causing the unit to rust. Took pictures. Will need a new panel, office to reschedule. ; ordrng 1 W11087377 (Panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near LaGrange, OH 44050
David R
Job Details: 09/09/2021
"Replaced icemaker, called fog water, no leaks. Good. Tab on W10270087 was broken. Might have been from taking things. Sending over to office/parts to find and review. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Strongsville, OH 44149
David R
Job Details: 09/09/2021
"Cc unit measure fill was set too high and caused water to over flow. No lights, FZ fan humming. Found whole deli drawer control filled with water and wires broken. Causing all issues. Unplugged harness from drawer, lights and UI working again. Build up of ice 2-4 inches in FZ on evap. Will take time to replace and steam.** I let customer know door will take 4-8 weeks to arrive; ordrng 1 W10815669 (Deli door and control) and 1 W11249952 (Motor evap) and 1 Wpw10769076 (Deli ui) and 1 W11170612 (Harness)"
We serviced a
KENMORE RANGE
Model 790.78853601
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/09/2021
CC that the burner flame is not high and the burner does not light right away. Cleaned the burners and the orfices Opt test ok
We serviced a
GE WASHER
Model GTW685BPL0DG
Near Chesterland, OH 44026
Joe O
Job Details: 09/09/2021
"Cc: not draining or spinningFound drain pump not running. Small amount of humming from drain pump. Drain hose is clear. Needs drain pumpDrain pump out of stock. Office to reschedule ; ordrng 1 WH23X27574 (pump drain asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.87088602
Near Highland Heights, OH 44143
Jason N
Job Details: 09/09/2021
"Cc unit not working, code f01Verified code f01 on display for main control failure. Unit needs main control. Part not showing in stock at Marcone, advised customer no eta. Based on price and possible unavailable part with no timetable, estimate only at this time. ; ordrng 1 W10339955 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Strongsville, OH 44136
David R
Job Details: 09/09/2021
Cc unit not draining. 9-1 long drain. Checked and motor is humming. Found metal strap broke fins in drain pump. Had one on truck. Replaced. Tested. Good. Op test ok. ; used 1 WPW10276397 (Drain pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Willoughby Hills, OH 44094
Jason N
Job Details: 09/09/2021
"Cc unit freezer section not cooling properlyCustomer stated twice now, unit freezer section has warmed up enough to allow ice to melt and product to thaw, then goes back to normal cooling. Freezer temps are normal at this time. Did find large amount of frost buildup on ff evaporator and cover, thermistor out of range. Ordering ff evap thermistor and fan. ; ordrng 1 W10316760 (Thermistor) and 1 W11098695 (Fan scroll) and 1 W10822639 (UI)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Gates Mills, OH 44040
Joe O
Job Details: 09/09/2021
Installed door panel. Op test ok
We serviced a
GE DRYER
Model GFD45GSSM0WW
Near Madison, OH 44057
Jeff M
Job Details: 09/09/2021
the flame tube was rubbing against a pice of metal. I bent the metal op tested good
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVQ2
Near Perry, OH 44081
Jeff M
Job Details: 09/09/2021
Installed the new part op tested good. Water valve
We serviced a
GE REFRIGERATOR
Model TFX20JRXAWH
Near Madison, OH 44057
Jeff M
Job Details: 09/09/2021
The unit is not defrosting I took the back wall out I tested the heating circuit needs a new heating circuit. comes as an assembly two heating elements and an in-line fuse. EST; ordrng 1 WR51X442 (Heater ASSY) and 1 123 (Shipping)
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Cleveland, OH 44109
Gabriel P
Job Details: 09/09/2021
"Replace heating element turn unit on and it heat,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willoughby Hills, OH 44092
Joe O
Job Details: 09/09/2021
Installed water valve. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, OH 44143
Joe O
Job Details: 09/09/2021
"Cc: buzzing noiseFound buzzing coming from gas coils/gas valve area. Needs gas coils; ordrng 1 5303931775 (coil kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET2765KFB
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/09/2021
"CC that the unit is dead. Confirmed. Cust had a control there. Checked the fuses, good. Checked the power coming in. Replaced the control. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Strongsville, OH 44136
Gabriel P
Job Details: 09/09/2021
"Ran diagnostic found no error ran factory test and calibration also ran drain and spin it pass,opt test ok Working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Strongsville, OH 44149
David R
Job Details: 09/09/2021
"Cc unit not dispensing ice and water. Found slight gap on left door not pushing door switch all the way closed. Used door spacer to help close switch correctly. Tested, with ice and water. Good. Op test ok.***if happens again will need to order left door stainless steel. W11435353; used 2 WP2177331 (DOOR SPACER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXSB00
Near Cleveland, OH 44105
Corina B
Job Details: 09/09/2021
"Replaced the diffuser and thermostat. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model GEW9868KL1
Near Wickliffe, OH 44092
Jason N
Job Details: 09/09/2021
"Cc unit shocking customer when touchedCustomer stated unit stopped producing heat at the same time, when touching unit, customer received a shock. Inspected unit power cord, and components for any wiring that may be shorting to cabinet. All checked good. Checked power into unit. Found missing N from receptacle. Advised customer to contact electrician"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Mentor, OH 44060
Jason N
Job Details: 09/09/2021
"Cc ice buildup on bottom of freezer, leaking Found ice buildup up on bottom of freezer, evap drain frozen over. Cleared ice from freezer, steamed out drain hole. Checked drain tube in rear of unit, clear and properly installed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFX2876DRM02
Near Kent, OH 44240
Brian M
Job Details: 09/09/2021
"Cc unit leaking Found valve cracked Needs valve ; ordrng 1 W10865826 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Strongsville, OH 44149
David R
Job Details: 09/09/2021
Replaced main control and console. Ran test 51/52. Good. All components working properly. Op test ok.
We serviced a
MAYTAG RANGE
Model MGT8720DS05
Near Kent, OH 44240
Brian M
Job Details: 09/09/2021
"Cc both upper and lower oven not baking Found both igniters glowing but are weak Needs igniters ; ordrng 2 12400035 (igniter,oven)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR6603SFW
Near South Euclid, OH 44121
Joe O
Job Details: 09/09/2021
Installed dsi board. Ran test bake. Op test ok
We serviced a
JENN AIR REFRIGERATOR
Model n/a
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/09/2021
"CC that the handle is broken. Confirmed. Will need a new handle. ; ordrng 1 WPW10183428 (Handle), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFWS1700H0WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/09/2021
"Cc unit not draining Found unit kind of torn apart customer cleaned filter Plugged unit in and drain pump grinding Needs pump ; ordrng 1 WH23X25518 (pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG COMMERCIAL WASH
Model MVWP575GW0
Near East Cleveland, OH 44112
Joe O
Job Details: 09/09/2021
Installed lid lock. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/09/2021
CC that the doors need to be changed. When removing the freezer door found paint chipped off of the ff door. Will need a new door. Office to reschedule ; ordrng 1 LW10677207 (Door) and 2 WP2183003 (Thimble)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFF2258FEZ
Near Newbury Township, OH 44065
Brian M
Job Details: 09/09/2021
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/09/2021
Installed element. Ran test cycle. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEW
Near Painesville, OH 44077
Jason N
Job Details: 09/09/2021
Cc unit needs new dispenser gasket Replaced dispenser door and bracket using customer supplied parts. Cleared frost buildup from freezer and ice container. Ran ice dispense test to ensure proper operation. Op test good. Customer paid for both jobs with single cc transaction
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Novelty, OH 44072
Corina B
Job Details: 09/09/2021
"CC that there is frost in the freezer. Confirmed. Ff38* Fz 5* Found very little frost on the back wall of the freezer. Checked the gaskets, good. Ran diag for the defrost heater good. Checked the evap fan no build up of the ice or frost. Advised cust to replace the Plastic waterline with a braided flex or copper line. Opt test ok"
We serviced a
JENN-AIR RANGE
Model JES9900BAS
Near Hiram, OH 44234
Corina B
Job Details: 09/09/2021
Replaced the burner. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near North Ridgeville, OH 44039
Angel
Job Details: 09/09/2021
Cc that unit is not making any ice. Verified cycled icemaker but was not filling verified power to valve and was receiving 120v also adjusted the water level on the icemaker cycled again and started filling like it should. Unit workin as designed. Opt test ok.
We serviced a
KENMORE DISHWASHER
Model 665.174623
Near Geneva, OH 44041
Jeff M
Job Details: 09/09/2021
Installed the new part op tested good. Inks
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44135
Marie V
Job Details: 09/09/2021
Cc that the unit stopped working. Confirmed . Cant get unit to diag. Took panel off and check for power has 120V. Control is not responding. Unit will need drain pump and control board. Office will contact once they have ETA; ordrng 1 W11458145 (Control) and 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Jefferson, OH 44047
Jeff M
Job Details: 09/09/2021
The unit is cooling. But the evaporator fan is not rotating its not spinning so its not forcing air into the refrigeration section. Needs a new fan and main control board no ETA; ordrng 1 W11487480 (Control) and 1 W11369036 (Fan motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cleveland, OH 44135
Marie V
Job Details: 09/09/2021
"Cc that the unit will not work. Confirmed when you press start unit starts to fill but tries to drain water that was left from previous cycle. You can hear drain pump trying to pump water. Moved unit and it started draining. Ran diag found error code of f9e1 long drain . Took drain pump out and inspected nothing inside, unit will need new drain pump. Cust will call whirlpool to see if they help with repair ; ordrng 1 W10919003 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model WDTA50SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 09/09/2021
Cc that the door on the unit is not shutting. Verified and could not duplicate issue ran diagnostics and no error codes and also ran test for them to verify everything was working properly. Explained to them about cleaning filter at-least once a month and using rinse aid. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near North Olmsted, OH 44070
Angel
Job Details: 09/09/2021
Cc that ice maker stopped working and that there was frost everywhere in the freezer. Verified and ice maker started to try to cycle but stopped because the arms were frozen from frost because of the door not being closed all the way. Cleared out cycled ice maker and filled working as designed. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Austinburg, OH 44010
Jeff M
Job Details: 09/09/2021
Idol or pulley was failing and the right rear support roller field. Installed a repair kit unit tested good; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Cleveland, OH 44135
Marie V
Job Details: 09/09/2021
"Cc that the unit is not washing the clothes it just not going though the cycle. Ran diag F0E5 off balance load, deleted error code. Ran auto test unit on step 4 should have filled to a min water level. It was higher and by the time it when to a drain it didnt drain all the water out. When unit tried to spin a gear noise started going very loud. Check unit at the bottom, it have been leaking oil is all over the rotor and stator, drain pump . Ordering parts. Office will contact to schedule ; ordrng 1 W10920541 (Control board) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W11455453 (Gearcase) and 1 W11161960 (Agitator) and 1 W10876600 (Drain pump)"