We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near East Cleveland, OH 44112
Joe O
Job Details: 02/13/2024
"Cc: wet clothes at end of cycleFound error code f0e5(off balance). Checked suspension rods, checked good. Ran auto test, all functions working. Ran quick wash. Unit filling and washing. Found excessive suds in unit. Ran drain and spin. Found unit well balanced. Advised customer clothing could have caused unit to go off balance. Advised on detergent usage. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL DRYER ELE
Model LEQ9858PW1
Near Cleveland, OH 44110
Manny
Job Details: 02/13/2024
"Replace all parts ordered, unit heating. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Maple Heights, OH 44137
Manny
Job Details: 02/13/2024
"Cc that unit not igniting, verified and not heating, replaced With TS, opt test ok; used 1 12400035 (igniter,oven) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Maple Heights, OH 44137
Manny
Job Details: 02/13/2024
"Replace control, console, latch and valve, unit giving f7e4 and f7e3 replaced shifter and cap with TS opt test ok; used 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Garfield Heights, OH 44125
Manny
Job Details: 02/13/2024
"Replaced pump motor ran test cycle, opt tested ok"
We serviced a
MAYTAG WASHER
Model SE7800
Near Pepper Pike, OH 44124
Corina B
Job Details: 02/13/2024
CC that there is water leaking. Confirmed. Found water leaking at the bleach dispenser to the tub and also water coming from the drain hose. Parts are nla.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM06
Near Pepper Pike, OH 44124
Corina B
Job Details: 02/13/2024
Replaced the ice maker. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MAH5500BWW
Near Chagrin Falls, OH 44022
Corina B
Job Details: 02/13/2024
"CC that there is a noise in the spin cycle. Confirmed. Found the bearings worn. Will need a new tub and basket. Parts are nla. ; ordrng 1 22002897 (Spinner) and 1 22002115 (Basket) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Benton, OH 44449
Corina B
Job Details: 02/13/2024
"CC that the unit will not turn on. Confirmed. Checked the outlet, good. Checked power at the control, good. No light on the control. Will need a new control and drain pump. ; ordrng 1 W11513246 (Control) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Ravenna, OH 44266
Corina B
Job Details: 02/13/2024
CC that the water will not dispense. Confirmed. Water only dispenses for 1 seconds. Found calcium build up on the valve. Water started working. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Kent, OH 44240
Corina B
Job Details: 02/13/2024
CC that there is a noise that comes and goes. Ran diag no error codes. Started a rinse and spin with clothes. No unusual noises. Opt test ok. Advised Cust to get a video of the noise.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Bedford Heights, OH 44146
Corina B
Job Details: 02/13/2024
"CC that the unit is freezing food in the ff section. Confirmed. Partial frost pattern on the evaporator. Will need a new evaporator, compressor; ordrng 1 W11578004 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506619 (Coupler) and 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11578570 (Coupler) and 1 W11506619 (Coupler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KICU500XSS
Near Beachwood, OH 44122
Corina B
Job Details: 02/13/2024
"CC that the unit will not turn on. Confirmed. Checked power at the unbox 240volts. Replace the module and the ui. ; ordrng 1 WPW10396615 (Ui) and 1 W10857230 (Module)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Pepper Pike, OH 44124
Corina B
Job Details: 02/13/2024
CC that the unit is not getting hot. Ran a calibration 7-1 no heat. Checked the heater 120 volts from the control to the heater. Ohmed out the heater circuit 22 ohms. Advised Cust to run the hot water in the sink before starting the dishwasher. Opt test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near University Heights, OH 44118
Jason N
Job Details: 02/13/2024
"Cc unit not draining all the way, standing water and rinse aid needs refilled every few daysNo standing water in unit at this time. Ran wash test, then canceled to drain. Drain out good, no restrictions, complete drain. Reran cycle and drain out test. Drain pump this time just humming, not pushing water. Intermittent drain pump operation. Unit will need drain pump and dispenser replaced. Quoted customer repair cost. ; ordrng 1 5304507354 (Dispenser) and 1 154388801 (Cap) and 1 A00126401 (Pump assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/13/2024
"Cc freezer is causing frost/freezer burn in product Customer stated freezer is too cold, product is frozen solid and freezer burn appears on open product. Explained to customer freezer is designed to freeze product in a solid state, freezer burn will appear on any product or packaging that was exposed to air/moisture and is not directly caused by the unit. Advised customer use tightly sealed bags or containers to minimize freezer burn and use product within a certain time period. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/13/2024
"Cc lights in unit are not working. Replaced all LED modules. Illumination restored to unit. Customer also wants a replacement freezer bin. Quoted parts cost. Customer can install freezer bin, no return needed. ; ordrng 1 WPW10493169 (Bin-freezer)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mentor, OH 44060
Dan H
Job Details: 02/13/2024
"Customer complaint that unit is not filling up, ran diagnostics no error codes found, started quick wash cycle, unit filled up to normal water level, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Dan H
Job Details: 02/13/2024
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Austinburg, OH 44010
Dan H
Job Details: 02/13/2024
"Customer complaint that racks are rusting, confirmed, both upper and lower racks are rusted beyond repair kits use, unit needs new upper and lower racks, part is out of stock so not scheduling return appointment ; ordrng 1 W10909088 (Upper rack) and 1 W11129404 (Lower rack)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Austinburg, OH 44010
Dan H
Job Details: 02/13/2024
"Customer complaint that unit is not powering on, ran diagnostics found f9e1(long drain) error code, drain pump is receiving 120vac , unit needs new drain pump; ordrng 1 WPW10276397 (Drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS04
Near Ashtabula, OH 44004
Dan H
Job Details: 02/13/2024
"Customer complaint that shelf is broken, confirmed, unit needs new drawer rail; ordrng 1 WPW10468557 (Rail)"
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Geneva, OH 44041
Dan H
Job Details: 02/13/2024
"Customer complaint that unit is not starting, confirmed, thermal fuse is good, unit needs new control, customer does not want repair ; ordrng 1 WPW10532428 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGB860DEJ2WW
Near Madison, OH 44057
Dan H
Job Details: 02/13/2024
"Customer complaint that broiler is not working properly, confirmed , found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Olmsted Township, OH 44138
David R
Job Details: 02/13/2024
"Cc not cooling. 0 pressure at shradder valve. Put 130 nitrogen in, small hissing sound. Pressure dropping. Cut out and replaced filter drier from t/s. Tested connections again. Small hissing still appears. Not from any lokring connections. Seems like internal leak. Called techline, after replacing dryer, hissing noise still present. Not coming from any connections. Internal leak. Non repairable. Customer relations will in contact with customer.; used 1 W11109499 (drier) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
David R
Job Details: 02/13/2024
"Cc no ice. Made 2-3 batches of ice since last visit and thats it. Ran test 36, after about 30 seconds Icemaker Fan started running normally. Took pic of FZ evap cover , frost building up. Seems like not defrosting correctly. Called techline, sent picture over, went over information with them on ice hasnt been making for a while now, if it does make ice, only a few batches and then water just leaks from ice maker. Techline, referring to frost on Evap, says a possible defrost issue on the evap causing wrong temp to go to icemkaer or blocked up airflow issue to icemkaer. If necessary replace defrost components to FZ evap and clear air way to icemaker.; ordrng 1 W11575358 (Motor evap harness) and 1 W11575359 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Elyria, OH 44035
David R
Job Details: 02/13/2024
"Cc first time since parts replaced, unit defrosted and she lost food. FZ evap is good frost pattern all the way down. Went into diagnostics, test 1 FC thermistor shows 02 open. Tested open from board, ordering kit and main control to make sure has proper voltage. ; ordrng 1 W10316760 (Thermistor) and 1 WPW10226427 (Control) and 1 W11172798 (Control)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44109
Marie V
Job Details: 02/13/2024
"Cc of unit making a noise. Confirmed, removed front panel , replaced dryer kit, tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44109
Marie V
Job Details: 02/13/2024
"Replaced control board and shifter, ran calibration and stared a cycle. Op test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Olmsted Falls, OH 44138
Angel
Job Details: 02/13/2024
Cc that they only have hot water. Tested unit and found hoses were reversed on back of unit. Installed them correctly tested unit opt test good.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Elyria, OH 44035
Angel
Job Details: 02/13/2024
"Cc that foot pedal fell because screw came off. Confirmed, screw came off pedal but the tread on the foot pedal are stripped will have to order foot pedal.; ordrng 1 W11636605 (Pedal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Amherst, OH 44001
Angel
Job Details: 02/13/2024
Replaced damper tested opt test good.
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Amherst, OH 44001
Angel
Job Details: 02/13/2024
Cc that unit is not spinning out clothes completely. Verified and unit needs bearings replaced and tub looks damaged as well so I will order tub assembly also ordering stator and rotor there rusted with water. Ordering parts. Office to reschedule.; ordrng 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 W10381078 (Tub assembly)
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Painesville, OH 44077
Joe O
Job Details: 02/13/2024
"Cc: door locking, not completing cycleFound error codes f9e1(long drain) f5e2(door lock error) f0e1(load in during clean washer cycle). Ran normal cycle, canceled unit drained. Ran diagnostics test cycle. Unit filling, washing, draining, and spinning. Needs control and pressure sensorCustomer does not want to repair at this time ; ordrng 1 W11201290 (cntrl-elec) and 1 WPW10448876 (switch-wl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Joe O
Job Details: 02/13/2024
"Cc: filling, not washing, not spinning on drain and spinCustomer stated unit continuously filled and would not wash. Then when they put it on drain and spin the unit would not spin the clothes out and the time was not advancing. Ran normal cycle. Unit filled and started washing. Canceled. Ran drain and spin. Unit draining and spinning. Found once unit got to 12 mins remaining, time stops moving, unit continuously spinning. Needs control and ui; ordrng 1 W11419171 (Control) and 1 W11478526 (Ui)"
We serviced a
GE DRYER
Model PTD60EBPR0DZ
Near Rome, OH 44085
Jason N
Job Details: 02/12/2024
"Cc unit not heating Checked power into unit, good at 245v. Pulled front panel and checked thermals. Found purple wire burnt off heater element assembly. Unit will new heater assembly per GE bulletin HL07-21 and purple wire repaired. Quoted customer repair cost. ; ordrng 1 WE11X21156 (Heater and housing assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44144
Manny
Job Details: 02/12/2024
"Cc unit not washing, verified and 4-3 replaced pump+motor, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Streetsboro, OH 44241
Corina B
Job Details: 02/12/2024
"CC that there was a plastic piece that fell off. Confirmed. Found the adjuster is broken. Will need new adjusters ; ordrng 1 W10712395 (Adjuster), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Painesville, OH 44077
Joe O
Job Details: 02/12/2024
Installed control and dispenser. Tested. Op test ok
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Avon, OH 44011
Angel
Job Details: 02/12/2024
"Cc that unit was making loud noise after a heavy load they had in it and makes the noise like a minute after running. Confirmed tested until and started making like a rubbing noise. Took apart unit and found rear rollers stuck in place not spinning and they had a flat spot on them. Replaced rollers, belt and idler pulley tested unit opt test good.; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Avon Lake, OH 44012
Angel
Job Details: 02/12/2024
"Cc that freezer is frosting over. Confirmed evaporator is frosted over same issue as last time. Unit will need control board, thermistor and heater with harness ordering parts.; ordrng 1 W11566851 (Control board) and 1 W11650659 (Heater) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MW0
Near Cleveland, OH 44106
Manny
Job Details: 02/12/2024
"Cc not heating, verified and replaced igniter opt ok; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS956ESS02
Near Columbia Station, OH 44028
Marie V
Job Details: 02/12/2024
"Replaced burner gas valve, still having issue. Called techline spoke with Steve he said to replace caps and tubes. Ordering parts,; ordrng 1 W11678108 (Flame spreader) and 1 W10836474 (Cap burner) and 1 W10545843 (Tubing gas) and 1 W10545844 (Tubing gas)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Columbia Station, OH 44028
Marie V
Job Details: 02/12/2024
"Cc that unit works great but on wrinkle control it stops. Confirmed explain cust thats how this unit works. On wrinkle control (The Wrinkle Control feature will run after your drying cycle is complete. It periodically starts and stops the dryer, tumbling the load without heat to help avoid wrinkling. Wrinkle Control automatically starts at the end of the cycle). Unit is working as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW02
Near Berea, OH 44017
Marie V
Job Details: 02/12/2024
" Cc that unit is making ice but is leaking. Confirmed found fill tube not inserted all the way, spraying water to freezer section as well. Corrected and cycle. Ice maker. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW4
Near Mentor, OH 44060
Joe O
Job Details: 02/12/2024
Installed water valve. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Cleveland Heights, OH 44112
Manny
Job Details: 02/12/2024
"Cc unit not latching, verified and latch broken, replaced, test good, no water hook up fit the washer, unit test good"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near University Heights, OH 44118
Manny
Job Details: 02/12/2024
Cc unit not working verified and breaker tripped. Unit working as designed opt test ok
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Oberlin, OH 44074
David R
Job Details: 02/12/2024
"Parts replaced. Called techline. Same issue, door intermittently opening. Not always happening. Went over all door parts and piston, latch, spring kit, panel, drawers. parts replaced and adjusted. Techline documented, technician from Techline could not think of anymore parts to replace. As of today unit is working, but stated intermittent issue. Unit is in cabinet good, not off centered or leveled wrong. Customer to call customer support if needed. Documenting. As of today working normally. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Brook Park, OH 44142
David R
Job Details: 02/12/2024
"Cc unit not getting up to temp. Customer has a temp gauge in oven. Using her temp gauge, my temp gun and temp probe to test actual temp. Set to 350* took about 10 mins to preheat. Customers oven gauge took about another 5 mins to get up in temp to 350*. Temp gun and probe, all read 350*. Same with moving temp to 400* all test correct. Calling whirlpool to document. Unit is good. Unit is working correctly and temps are good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Berea, OH 44017
Marie V
Job Details: 02/12/2024
"Cc of unit taking too long to wash. No error codes, explain cust how long cycles are, showed cycle guide table. Also adjusted drain hose and tested unit. Working properly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Parma, OH 44134
David R
Job Details: 02/12/2024
"Cc questions about water level. Went over Extra Power button. Water level, the cycle in general. Ran unit with and without Extra Power to show customer. Unit is working correctly. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Aurora, OH 44202
Corina B
Job Details: 02/12/2024
Replaced the control. Ran a calibration. Started a rinse and spin. Opt test ok.
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6LS0
Near Aurora, OH 44202
Corina B
Job Details: 02/12/2024
Replaced the chimney and cover. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 02/12/2024
Replaced the control. Ran a calibration. Opt test ok.
We serviced a
JENN-AIR RANGE
Model JGRP536WP01
Near Willoughby, OH 44094
Corina B
Job Details: 02/12/2024
"CC that the griddle pops when on and the food does not cook well. Confirmed. When on the bake element for the griddle pops. Will need a bake element. Cust does not want to repair at this time; ordrng 1 W10193014 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Willowick, OH 44095
Jason N
Job Details: 02/12/2024
"Cc unit displays error codes, will not startRan diagnostics, no codes stored. Could not start a test cycle, unit non responsive. Unit then faulted f6e2 for ACU\HMI communication error. Quoted customer ACU replacement. ; ordrng 1 W11410329 (Control-elec)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Solon, OH 44139
Manny
Job Details: 02/12/2024
"Cc that error codes came back and cooling fans running, had to shut power to reset fan, verified and shorted controller and UI, harness has a short and trips control when cooktop is in use, unit needs control harness and UI; ordrng 1 W11100515 (cntrl-elec(under our warranty)) and 1 W10814444 (harns-wire) and 1 W10915031 (panl-cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Strongsville, OH 44136
Manny
Job Details: 02/12/2024
"replaced compressor, placed in a 29in vacuum and holding for 15 minutes, charged with 1.76oz of R600a pressure holding at 5 inch vacuum good frost pattern on evap, unit is cooling, opt test ok; used 1 W11504445 (5/4 NR MS 00), 1 W11504449 (4/2 NR AL 00), 2 W11504415 (8.5/8 NR MS 00), 2 W11504431 (7/5 NR MS 00), 1 W11506619 (8 NK MS 00), and 2 W11506635 (Tube w valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM02
Near Cleveland, OH 44111
Marie V
Job Details: 02/12/2024
"Cc that unit is not cooling in fresh food. Temps on freezer -2* and fresh food is 50*. Took cover off, found fan not operating, getting 120V, replaced fan from T/S. Fan is working. Op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Parma, OH 44134
David R
Job Details: 02/12/2024
"Cc unit making noise, not going through cycle and leaking fluid on floor. Lifted unit up. Gearcase leaking. All over drive motor components, saturated. Ordering all drive parts.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11395618 (Cap) and 1 W10913953 (Actuator)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Seven Hills, OH 44131
David R
Job Details: 02/12/2024
"Will need correct front right burner, missing. Middle burner not spark. Ordering orfice, electrode, module if needed and burner. ; ordrng 1 W11531096 (RF burner) and 1 W11186518 (Orfice holder) and 1 W11643126 (Center electrode) and 1 W10860916 (Spark module)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS03
Near Broadview Heights, OH 44147
David R
Job Details: 02/12/2024
Ice dispenser not working. Found a loose connection on UI. Corrected. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
David R
Job Details: 02/12/2024
Cc unit making grinding noise as soon as you turn it on. Spin/Agitate. Cam recently replaced and unit is still grinding. Nothing stuck or caught. Coking from gearcase. Ordering drive parts. ; ordrng 1 W10528947 (Hub) and 1 W11418231 (Agitator) and 1 W10772621 (Washer) and 1 W11454738 (Gearcase) and 1 W11213879 (Belt) and 1 WPW10427633 (Shield) and 1 W11222082 (Motor) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near North Royalton, OH 44133
David R
Job Details: 02/12/2024
"Replaced icemaker, cleared frost from top of water line. Ran diagnostic step 31, cycles to home position and called for water. Good. Set bars 2 in FZ and 3 in FF. Good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MCD2358WEM01
Near Strongsville, OH 44136
David R
Job Details: 02/12/2024
"Cc unit not giving water from from dispenser. Water to door is good. Coking out connection. Water line in door is frozen up. Some wires starting to get crimped at door. Heater open. Will need new door, door is NLA, W10269445"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Wellington, OH 44090
David R
Job Details: 02/12/2024
"Cc unit not draining. Replaced the drain hose, put up in height at disposal so nothing can back up into it. Replaced drain pump. Good. Ran diagnostics, no skips. Good. All water drained out. Good, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Rocky River, OH 44116
Angel
Job Details: 02/12/2024
"Cc that unit would not start or fill. Confirmed, tested unit and it would just blink and would not start. Ran test in diagnostics and gave error code F06 drive motor or control board issue. Unit tried starting to spin but than stopped. Ordering control board and drive motor; ordrng 1 WPW10192966 (Control board) and 1 WPW10192987 (Motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, OH 44011
Angel
Job Details: 02/12/2024
Discharged freon Replaced compressor and drier. Put unit into a vacuum and held a 30 vacuum. Charged unit with 56g of R600a. Recommended customer to wait at least 24hrs for proper cooling.; used 2 W10895713 () from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield, OH 44054
Angel
Job Details: 02/12/2024
Installed impeller and spacer tested dispenser opt test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Elyria, OH 44035
Angel
Job Details: 02/12/2024
"Cc that unit is going out of balance a lot. Ran diagnostics to test the spin and confirmed issue unit will need suspension rods. Looked underneath washer to make sure everything was good and found gear case was leaking oil as well. Gave customer estimate for gear case, belt, cam and suspension rods and decided not to proceed.; ordrng 1 W11130362 (Suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Elyria, OH 44035
Angel
Job Details: 02/12/2024
Replaced control board set temps and made sure everything was functioning properly opt test good.
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Fairview Park, OH 44126
Marie V
Job Details: 02/12/2024
"Cc that unit does not pass the sensing to start washing. Confirmed, ran diag found error code f7 shifter. Found slider broken. Replace from T/S. Ran calibration and stared a cycle. Op test ok; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cleveland, OH 44105
Marie V
Job Details: 02/12/2024
"Cc that unit is tripping gfci outlet and theres water in tub. Confirmed water, ran dia, error code f9e1 drain motor problem , Ran dia0.13 amp while filling,. 1.44 amps while running motor, 0.84 amps while draining. ; ordrng 1 W11416362 (Pump motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model K75021938
Near North Olmsted, OH 44070
Marie V
Job Details: 02/12/2024
Replaced drip pan and harness. Followed steps on SP. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Wickliffe, OH 44092
Jason N
Job Details: 02/12/2024
"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 68g of r600a. Low side stable at 3 in/hg vacuum, good heat on discharge, freezer section starting to cool. Advised customer to allow unit to run for up to 24 hrs to allow unit cool before restocking. Op test good."
We serviced a
KITCHENAID COOK TOP
Model kgcs105gss06
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/12/2024
"Installed surface ignitors. Op test no good, spark will still randomly happen on all burners. Installed ignition harness. Tested all burners for repeated proper operation. All burners igniting properly, no random spark from any burners when on or off; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/12/2024
"Installed main control. Evaporator was already defrosted due to unit totally shutting down for several days after last service. Plugged unit back in. Unit started into cooling mode, cooling ff section first. Advised customer to allow unit to run for up to 24 hrs before restocking. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Willoughby, OH 44094
Jason N
Job Details: 02/12/2024
Installed drive motor. Ran dryer op test for several minutes. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Ashtabula, OH 44004
Joe O
Job Details: 02/12/2024
"Cc: not maintaining temp in ff sectionFound temps in ff section at 44 degrees, freezer at 3. Found air seeping into ff section. Needs damper; ordrng 1 W11645127 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Ashtabula, OH 44004
Joe O
Job Details: 02/12/2024
Installed sump assembly and control. Ran diagnostics test cycle. Op test ok
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Ashtabula, OH 44004
Joe O
Job Details: 02/12/2024
Cc: squealingNeeds dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Joe O
Job Details: 02/12/2024
Found compressor stub not long enough to attach process. Needs compressorWill install evap and drier on return; ordrng 1 WPW10507886 (compressor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Joe O
Job Details: 02/12/2024
"Cc: not cooling properly.Found temps in ff at 72 freezer at 43. Checked pressures. Resting(home position) equalized at 40. Ff running 120 and 20. Freezer running, 10 and 140.3 way valve not operating. Put control in from new compressor. Needs 3 way valve. ; ordrng 1 W11575001 (3 way valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pepper Pike, OH 44124
Jason N
Job Details: 02/09/2024
Cc unit fault code f8e4Confirmed unit is displaying f8e4 for overflow. Checked drip tray under unit. Found water in tray. Cleared water and reinstalled. Cleared codes and ran test cycle. No leaks found. Ran quick wash for 30 min. No leaks found. Unable to duplicate leak or overflow condition at this time. Advised customer to monitor.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML75011HB
Near Painesville, OH 44077
Dan H
Job Details: 02/09/2024
"Installed new door, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Highland Heights, OH 44143
Joe O
Job Details: 02/09/2024
"Cc: not powering onFound harness shorted at power supply cord. Needs harness and control; ordrng 1 W10889942 (harns-wire) and 1 W11305303 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM06
Near Shaker Heights, OH 44118
Jason N
Job Details: 02/09/2024
"Cc unit leaking waterCustomer stated they had an installer out to repair water line to unit, they still found spotting of water on floor afterwards on the left side. No water on floor at this time. Checked water line connection and valve water tube connection. All are secure. Ran ice maker cycle test, no water leaks on water fill activation. Ran force defrost on unit, unit defrosting, water collecting in drip pan. No leaks from drip pan. Did find evidence of water running along inside of unit frame, rust trail. Frame is dry at this time. Unable to find or duplicate a leak at this time."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland Heights, OH 44112
Jason N
Job Details: 02/09/2024
"Cc unit still not heatingCustomer claimed to have had an electrician verify 220v from correct breaker to unit. Checked power at terminal block on unit. Still reading, L1 to L2 reading 0v. L1 and L2 to N reading 122v. Spoke with customer, wanted me to check everything on the unit. Advised customer no further diagnosis can be made to unit without proper power. Again advised to have an electrician out to remedy power issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near East Cleveland, OH 44112
Jason N
Job Details: 02/09/2024
Installed evaporator cover. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Euclid, OH 44117
Jason N
Job Details: 02/09/2024
"Cc unit freezer not freezing anymore, refrigerator section is fineUnit today is cooling properly, water in freezer is frozen solid. Customer stated for a few days, freezer stopped working. Unit is located in a non-temperature controlled garage. Advised customer unit is not designed for this location per use and care guide. Unit is not able to regulate temperature properly. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44119
Jason N
Job Details: 02/09/2024
"Cc unit not working properlyRan diagnostics, found code f8e1 for no/low fill. Ran test cycle, found no hot water coming to it unit. Checked pressure at source connection. No water. Found hot water valve on wall near unit was closed off. Opened valve. Reran test cycle, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Solon, OH 44139
Corina B
Job Details: 02/09/2024
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.65 oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG DRYER
Model Mgdb835dw3
Near Streetsboro, OH 44241
Corina B
Job Details: 02/09/2024
CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF302ESS02
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/09/2024
"Cc unit keep making ice, bail arm off reattached opt ok advise customer to monitor the unit if bail arm comes off again ice maker will be needed. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Cleveland, OH 44125
Manny
Job Details: 02/09/2024
"Cc unit not heating like it used to, ran test everything worked perfectly, but heat on medium advised customer fo mor hear to set to high, she set it back to medium, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Ravenna, OH 44266
Corina B
Job Details: 02/09/2024
Replaced the control and pump and motor. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
GE DRYER
Model GTDP490ED2WS
Near Cleveland, OH 44119
Jason N
Job Details: 02/09/2024
"Installed thermostat. Ran dryer op test several times, unit heated each time. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near South Euclid, OH 44121
Joe O
Job Details: 02/09/2024
"Cc: drawer not closing properly, not cooling ff properly, lights out or dimFound ff evap is completely frosted over. Found deli board not functioning. Found deli harness broke. Found leds dim. Needs led kit, deli harness, and ff evap fan assembly; ordrng 1 W11087438 (motor-evap) and 1 W11683243 (Led kit) and 1 W11170612 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44106
Joe O
Job Details: 02/09/2024
Installed gear case and wash plate. Ran auto test and calibration. Op test ok