We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Westlake, OH 44145
Corina B
Job Details: 05/04/2021
CC that the water is cloudy. Confirmed that there a specs in the water. Removed the filter. Water came out clear. Will need a new filter. Optest ok.
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Solon, OH 44139
Dan H
Job Details: 05/04/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and agitated , unit drained and filled back up, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 05/04/2021
Infinite switch was replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near North Royalton, OH 44133
David R
Job Details: 05/04/2021
"Replaced parts. Ran test 12, good. All components working. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Westlake, OH 44145
Corina B
Job Details: 05/04/2021
"CC that it did not finish a load. Found the belt off of the cam and motor. Called t/l in a meeting till 4. Talked to BJ will need a gearcase and belt. Called t/l to replace the belt and gearcase; ordrng 1 WPW10006384 (Belt) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, OH 44012
Corina B
Job Details: 05/04/2021
Replaced the ui and latch. Brought core back for return. Does not have to original box. Started a normal cycle. Selected every cycle correct time. Optest ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Broadview Heights, OH 44147
David R
Job Details: 05/04/2021
"Cc unit is not drying properly, or taking a longer time to dry, also customer said they arent getting a lot of lint on trap. Took vent off unit. Running on high temp, temp is cycling and heating properly. Called techline, Joel, documented. Dryer is heating and cycling, unit in apartment, vent goes to roof, would advise vent clean out. Unit is good. Advised of not overloading as well."
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KSS03
Near Cleveland, OH 44109
David R
Job Details: 05/04/2021
"Cc oven control panel not displaying, missing numbers. Called Brain. Part is discontinued. Let customer know know. Customer paid SVC.; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model MQF1656TEW00
Near Parma, OH 44134
David R
Job Details: 05/04/2021
"Cc unit wasnt cooling, but they found that someone had left something caught in door, door open causing things to thaw out. Unit has been freezing things but just wanted it all checked out. Tested. Fans running and items are freezing/froze. Talk to customer about making sure vents are good for airflow. Unit is good. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44134
David R
Job Details: 05/04/2021
Parts not needed. Found blower wheel not seated on motor causing poor airflow. Corrected. Tested. Good. Op test ok
We serviced a
MAYTAG DRYER
Model LDG8824AAM
Near Westlake, OH 44145
Marie V
Job Details: 05/04/2021
Cc that the unit sounds like something got loose. Confirmed. Found a screw loose on the drum and it was hitting the top of the dryer. Corrected issue. Tested unit. Op test ok advice cust to replace foil vent with flexible metal or rigid metal because is a fire hazard.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rocky River, OH 44116
Marie V
Job Details: 05/04/2021
Cc that the unit is not working properly. Unit is set to a regular cycle and deep water wash. Ran diag no error codes. Ran auto test on unit. Both valves are getting 117V . Drain pump is getting 118V. Unit agitates and spins. Unit is working as designed. Calibrated unit. Pass
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Lakewood, OH 44107
Marie V
Job Details: 05/04/2021
Cc that the unit is squeaking. Took unit apart and lint on blower wheel and pulley stiff. Will need new pulley and blower wheel cleared all out. Replaced pulley and cleaned blower wheel. Tested unit. Op test ok; used 1 279640 (PULLEY-IDR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Joe O
Job Details: 05/04/2021
"Cc: grinding noiseFound cam and agitator loose. Removed cam and agitator, inspected for damage, no damage. Tightened cam and agitator. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Marie V
Job Details: 05/04/2021
"Cc that the unit wasnt filling with hot water and now it is and the water lever works sometimes. Ran diag no error codes. Leveled unit as much as I could, also tested water valves, they worked good, explain cust that in normal unit will only put a little more water if they have a heavy load recommended cycle for that would be bulky sheets. Calibrated unit. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 05/04/2021
Cc that the bottom handle is loose and husband said that the ice cream wasnt frozen last time. Took temp freezer is at 4* and 37 on fresh food section. Theres evidence of door been left open condensation on the freezer top part. Explain cust op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Rootstown, OH 44272
Brian M
Job Details: 05/04/2021
Cc unit leaking Found leak coming from salt tank that is sitting next to washer
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Cleveland, OH 44109
Corina B
Job Details: 05/04/2021
Replaced the right door. Optest ok.
We serviced a
MAYTAG WASHER
Model MVW623HW0
Near Lakewood, OH 44107
Jason N
Job Details: 05/04/2021
"Installed drive belt. Ran auto test. No abnormal sounds heard, op test good."
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Geneva, OH 44041
Joe O
Job Details: 05/04/2021
"Cc: not heatingFound element open. Needs heating elementCustomer does not want to repair at this time ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/04/2021
"Cc unit door not sealing Customer showed popCustomer states the right hand door doesnt seem like its sealing. Checked door gasket, magnet is matching up with cabinet, door is pulling in when closed. Door is sealing up properly. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model LSR7233DQ0
Near Mayfield Heights, OH 44124
Dan H
Job Details: 05/04/2021
"Installed new lid switch, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Austinburg, OH 44010
Joe O
Job Details: 05/04/2021
"Cc: not washingFound sump receiving proper power. Not running. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTDP490GD0WS
Near North Olmsted, OH 44070
Marie V
Job Details: 05/04/2021
"Cc that the unit does not start and seems like the drum is not spinning. Confirmed. Found drive belt broken and slide that drum drives on are worn. Cust will fix. ; ordrng 1 WE12M29 (Belt) and 2 WE1M1067 (Slide)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Willoughby, OH 44094
Dan H
Job Details: 05/04/2021
"Installed new ice maker , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Independence, OH 44131
David R
Job Details: 05/04/2021
"C unit is continuously draining. Found unit stuck in flood mode. As soon as plugging in unit, drain kicked on. Held cancel button, cancelled drain out. No error codes. Ran diagnostics, good. Op test ok"
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/04/2021
"Cc that the unit will not reach 350 on both ovens it only goes up to 250*. Check incoming power unit has 241V. Check orange wire and yellow and white from control board for heating element. it showed open start oven and the bottom never got hot. I also check ohms on bottom element. It had 24ohms. Unit needs element for top oven. Started preheating bottom oven to 350*. Pass. ; ordrng 1 WB44T10110 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
David R
Job Details: 05/04/2021
"Replaced parts. Tested. Drain did not come on, found broken cover and wires out of connection. Spliced and put new connections on. Tested. Ran diagnostics, good, ran calibration, good. Op test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44135
Marie V
Job Details: 05/04/2021
Cust never received igniter. Use from T/S. Replaced all parts and preheated unit to 350*. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Maple Heights, OH 44137
Corina B
Job Details: 05/04/2021
CC that there is squealing. Found the belt slipping. Will need a new belt and cam. Office to reschedule ; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Cleveland, OH 44120
Jason N
Job Details: 05/04/2021
"Cc unit making a loud whining noiseRan dryer op test, no abnormal noises heard. Ran dryer test with damp clothing load for 15 min. No abnormal noises heard. Could not duplicate a loud whining noise at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/04/2021
"Installed gearcase, actuator and capacitor. Ran auto test and calibration. Op test good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Diamond, OH 44412
Brian M
Job Details: 05/04/2021
Cc preferred low heat not drying Found dryer working properly No issue found at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Garrettsville, OH 44231
Brian M
Job Details: 05/04/2021
Cc of unit not working Found error of f8e4 flow switch Ran auto test no issue found Ran several fill and drains Could not duplicate a issue at this time
We serviced a
ROPER WASHER
Model RTW4640YQ1
Near Eastlake, OH 44095
Brian M
Job Details: 05/04/2021
"Cc unit not working Found shifter not working and cam teeth are worn Advised on belt ; ordrng 1 W10721967 (drive pulley) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/03/2021
"Cc that the washer had a error code of F9E1 they cleaned hoses and drain pump trap and then they started getting another error code. Found duck tape on drain hose, this can cause siphoning on unit, removed . Ran diag found f3e1 water system error, F5e4 door opened between cycle and F9E1 long drain. Ran auto test , and drain pump works but sounds like something is on the catch. Took unit apart, removed catch, found 3 face maks a sock and some change. Cleared all out. Ran diag and deleted error codes that came back when it was on auto test, ran auto test again. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Rocky River, OH 44116
Marie V
Job Details: 05/03/2021
"Cc that the ice is clumping, confirmed. Check ice shoot and added some water on it to verify that is was sealing properly. Ran step 97 and valve wouldnt come on, it took about 5 time to get it to work when ran step 96 it pass. Unit will need new water valve. And valve is slowly wiping water into ice tray making all the ice get stuck and not been able to break apart when is dispense. ; ordrng 1 W11194380 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Westlake, OH 44145
Marie V
Job Details: 05/03/2021
"Cc that the unit burner will stay on and will not shut down or go lower. Tested all burner the left front is bad. Unit is going to need new burner with sensor in it that reads temp, cust will not fix. She will call if she wants to continue.; ordrng 1 WPW10187839 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/03/2021
"Cc that the unit is leaking. ; ordrng 1 W11044559 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Amherst, OH 44001
David R
Job Details: 05/03/2021
Replaced parts. Cleared error codes. Tested test 51/52. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Lorain, OH 44053
David R
Job Details: 05/03/2021
Found more broken parts. Ordering ; ordrng 1 W11094449 (Third level track left) and 1 W11256437 (Track right)
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Lorain, OH 44053
David R
Job Details: 05/03/2021
"Cc baking and took extra time to bake. Showed customer how to calibrate oven if needed and can also refer to owners manual. Advised to preheat oven and once hits preheat then wait additional 5 mins. Put unit on 350* tested, cycling, temp is good. Calibrated unit up by 10, customer can adjust. Op test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS10
Near Fairview Park, OH 44126
Corina B
Job Details: 05/03/2021
"Cust showed pop, sent pic. CC that the unit is not turning on. Checked the fuse, good. Checked p1 1-2 120 volts. Will need a main control. Office to reschedule ; ordrng 1 W11467778 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Brook Park, OH 44142
Corina B
Job Details: 05/03/2021
"CC that the freezer rod feel off and cant close the door. found the wheel on the rail broken on the right side. The cover to the filter is broken. Will need a new rail, cover and clip. Cust can install parts; ordrng 1 W10625068 (Rail) and 1 W10852685 (Clip) and 1 W11190820 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSF2MIXAWW
Near Parma Heights, OH 44130
Corina B
Job Details: 05/03/2021
"CC that the ff section is not keeping temperature. Ff 45* Fz 11* unit was in a defrost when arriving. fans are running compressor is running. Condenser coils are dirty cleaned coils. Will need a ui and control. ; ordrng 1 WR55X10684 (Ui) and 1 WR55X10832 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma, OH 44134
Corina B
Job Details: 05/03/2021
"Tapped system 20 vacuum. Did not rise when unplugging it. Used nitrogen with soap bubbles no leaks. Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok ; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brecksville, OH 44141
Dan H
Job Details: 05/03/2021
"Customer complaint that unit is not draining, found chopper blade broken and jamming drain pump, installed new drain pump , op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
David R
Job Details: 05/03/2021
"Replaced, switch, tested, good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Royalton, OH 44133
Dan H
Job Details: 05/03/2021
"Installed new valve, op test good"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Strongsville, OH 44136
Dan H
Job Details: 05/03/2021
"Customer complaint of gas smell from center burner, found gas leaking where gas line meet manifold, tightened, no leak now, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402EPA02
Near Middleburg Heights, OH 44130
David R
Job Details: 05/03/2021
Replaced parts. Icemaker cycled and dropped ice/called for water. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Olmsted Falls, OH 44138
Dan H
Job Details: 05/03/2021
"Installed new heater, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Eastlake, OH 44095
Joe O
Job Details: 05/03/2021
Cc: locked no powerFound no indicator light on control. Unit is not receiving any power. Found outlet arking internally and if you switch outlets unit is functioning. Needs outlet replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Madison, OH 44057
Jeff M
Job Details: 05/03/2021
The unit does not have any error codes I ran a calibration cycle unit tested good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Perry, OH 44081
Jeff M
Job Details: 05/03/2021
unit is making a squeaking noise and the noise is coming from the belt but there is a wild popping sound coming from within the transmission theres nothing stuck between the inner and outer tub I spun the main drive pulley by hand and I can feel the popping consistently inside the transmission needs a transmission and belt; ordrng 1 W11454734 (Transmission) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFM00
Near Cleveland, OH 44112
Jason N
Job Details: 05/03/2021
"Cc unit door not staying closed, Flooring under unit is extremely un-level. Advised customer unit door will not stay closed if unit is not able to be tilted back. Snapped pics of flooring level. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DVE50M7450WA3
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/03/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Willoughby, OH 44094
Jeff M
Job Details: 05/03/2021
Installed the new part op tested good.
We serviced a
SAMSUNG DRYER
Model DV218AEWXAA
Near Mentor, OH 44060
Jeff M
Job Details: 05/03/2021
The unit is not heating I took the machine apart I found the element open estimate only; ordrng 1 S (S) and 1 DC97-14486A (Heater)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Eastlake, OH 44095
Jeff M
Job Details: 05/03/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Olmsted Township, OH 44138
Dan H
Job Details: 05/03/2021
"Installed new control and user interface , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Painesville, OH 44077
Jeff M
Job Details: 05/03/2021
The unit is working intermittently it has a communications error needs a main control and user interface. There is no ETA on the main control board; ordrng 1 W11095624 (Ui) and 1 W11209420 (Control)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Berea, OH 44017
Marie V
Job Details: 05/03/2021
"Replaced part, tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Jefferson, OH 44047
Jeff M
Job Details: 05/03/2021
The unit had no codes I ran a calibration cycle. The put the unit is a drain n spin unit op tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/03/2021
Installed the new part op tested good. I cleared the codes how to drain code I also ran a calibration cycle. I did not do this last time because I didnt realize that this machine has a calibration cycle
We serviced a
KITCHENAID ICE MAKER
Model KUID508ESS2
Near Mentor, OH 44060
Brian M
Job Details: 05/03/2021
Installed pump OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/03/2021
"Cc unit not cycling properly. Ran diagnostics, found codes f8e1 for no/long fill and f5e2 for lid latch fault. Ran auto test, lid lock will not engage. Unit needs lid lock. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5840SW0
Near Willowick, OH 44095
Joe O
Job Details: 05/03/2021
"Cc: rumbling noise, off balance,missing bleach cupFound gear case making grinding noise. Found unit will not level, base and leaving system rusted together. Found pads worn. Needs gear case, coupler, brake and drive tube assembly, spanner nut, base, and counterweight springCustomer does not want to repair at this time; ordrng 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP21366 (nut-spaner) and 1 285771 (base) and 1 285901 (spring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near University Heights, OH 44118
Jason N
Job Details: 05/03/2021
"Cc unit not making ice Found bail arm in off position. Customer stated they had a power outage recently and they turned it off because it stopped working. Ran manual harvest test, ice maker indexed properly and filled with water. Ice maker is working properly at this time, advised customer to monitor."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Euclid, OH 44123
Joe O
Job Details: 05/03/2021
"Cc: leaking from dispenserFound air leak at John guess fitting. Reseated water lines. Tested. Op test ok Customer did not have pop. Spoke with JS, snow brothers to email pop."
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Cleveland, OH 44115
Joe O
Job Details: 05/03/2021
Installed regulator. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model CGD9150GW2
Near Elyria, OH 44035
Gabriel P
Job Details: 05/03/2021
"Replace control board and also found belt loose correct issue,opt test ok also there was no core return"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC7AB01
Near Chardon, OH 44024
Brian M
Job Details: 05/03/2021
Cc lower oven locked Ran auto test and lower oven unlocked Ran test bake on Upper and lower OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 05/03/2021
"Found cam grinding with cover and and belt shredding took picture replace cam and belt,opt test ok ; used 1 W10721967 (Cam), and 1 WPW10006384 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Maple Heights, OH 44137
Jason N
Job Details: 05/03/2021
"Cc unit codes and keeps running.Customer stated there were that came up and it kept on running, was afraid motor was going to burn up. Ran diagnostics, found codes f9e2 for drain problem, and f8e4 for overfill. Ran auto test, all functions passed. Draining was a little slow. Checked drain line connection to disposal. Checked clear. Customer stated she no longer uses the disposal. Advised her she needs to run it in order to keep drain clear so unit can drain properly, or she will need to connected straight to sink drain. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/03/2021
Cc unit not powering on Found no indicator light on board needs control ; ordrng 1 W11116592 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB2257CSR
Near Solon, OH 44139
Brian M
Job Details: 05/03/2021
"Cc of leak Found leak at primary valve Advised to replace both ; ordrng 1 WP12544002 (valve-inlt) and 1 12002193 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 05/03/2021
"Cc unit leaking from underneathCustomer states tub is cracked. Inspected unit, verified that tub is cracked on bottom. Unit needs outer tub. Office to contact customer for next service date. ; ordrng 1 W10371566 (Tub)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW0
Near Westlake, OH 44145
Gabriel P
Job Details: 05/03/2021
"Rollers bearings where bad replace dryer kit,opt test ok ; used 1 4392065 (Dryer kit), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/03/2021
"Found rotor came loose re tight bolt use lock tight ran diagnostics pass,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521Z4U
Near Kent, OH 44240
Jason N
Job Details: 05/03/2021
Installed control board. Light operation test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Strongsville, OH 44136
David R
Job Details: 05/03/2021
"Cc stuff not freezing in FZ. Took pics. FZ is overpacked, no good airflow. Let customer know and also moved FZ to Max temp. Called techline to document, Robert. Documented that FZ is overpacked. Unit cannot cool properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Columbia Station, OH 44028
David R
Job Details: 05/03/2021
"Part replaced, tested, good. Op test ok"
We serviced a
WHIRLPOOL ICEMAKER
Model GI15NDXZS0
Near Strongsville, OH 44149
David R
Job Details: 05/03/2021
Replaced parts. Water reservoir cracked when taking parts apart. Ordering. ; ordrng 1 W10837384 (Pan)
We serviced a
JENN-AIR RANGE
Model JES9750CA00
Near Deerfield, OH 44411
Jason N
Job Details: 05/03/2021
"Cc unit oven not maintaining temperature. Customer stated it drops temperature during the bake cycle, she will cancel it then restart bake and it will read 25-30 degrees lower then bake setpoint. Checked unit setup, found unit set for 208v power supply. Changed to 240v. Ran bake test to 300 degrees. Let cycle, temperature settling at 275 degrees. Calibrated oven temp +20 degrees. Reran bake test to 300 degrees. Let cycle for 10 minutes. Temperature reading 285. Temperature is dropping. Ran manual bake relay test, found bake relay will intermittently turn on. Unit will need main control. Not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 WP8507P233-60 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Rootstown, OH 44272
Jason N
Job Details: 05/03/2021
"Cc unit leaking from dispenser area. Customer showed pop, under 1yr. Turned water on to unit, found small drip from behind filter head adapter. Inlet line from reservoir not sealing properly. Ordering filter head assembly.; ordrng 1 W11346622 (Filter assembly) and 2 WP2198677 (Fitting)s"
We serviced a
JENN-AIR COOK TOP
Model JGD3536GS00
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/03/2021
Installed burner heads and electrodes. Found wires not connected properly on spark module. Swapped wires. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Cleveland, OH 44115
Joe O
Job Details: 05/03/2021
Cc: not workingFound power cord has a cut in it. Needs power cord. Apartment 202; ordrng 1 W11023766 (cord-power)
We serviced a
WHIRLPOOL WASHER
Model GHW9200LW
Near Chagrin Falls, OH 44023
Joe O
Job Details: 05/03/2021
"Cc: door not closing, wont startFound door lock not catching. Needs door lock; ordrng 1 WP8182634 (latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Gates Mills, OH 44040
Jason N
Job Details: 05/03/2021
"Cc unit powers on but will not run a cycle.Confirmed, unit will not start a cycle. Checked thermals, found thermal fuse open. Replaced using truck stock. Ran dryer op test, good heat. Could not check airflow, unit is vented through wall up to roof. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Gates Mills, OH 44040
Jason N
Job Details: 05/03/2021
"Cc unit not drying dishes. Customer showed pop.Ran diagnostics, no codes stored. Ran diagnostics cycle in entirety, no codes at end. Heater turned on. Found rinse aid dispenser empty. Customer stated she uses rinse aid. Filled rinse up disposer for her. Advised to use heated dry option with her cycles. Unit is working as designed at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 05/03/2021
"Cc that the ice maker still not working. When arrived cust said that the ice maker has been very low. Not even a full bin in a week. Check temp inside ice maker was 17* and 17* on freezer. Cycle ice maker, pass . When tried to get power to ice maker I wasnt getting any power. Check error codes, found E5 timed ice maker. Ran step 4 , and when it was done checked evaporator only a little frost on it. Unit will need sealed system. Parts are all covered on second to the fifth year extended warranty. Office will call as soon as we have ETA on part. ; ordrng 1 W11492867 (FF evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Drier) and 1 WPW10608485 (Freezer evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/03/2021
The unit is not cooling the compressor is not on. the inverter board is receiving 120 V of power the compressor is not drawing any power inverter board is drawling .02 A indicating that the compressor is not utilizing power. its receiving a signal to turn on the condenser fan is on. the compressor and the condenser do not work independently. It needs a new inverter board; ordrng 1 W11087200 (Inverter)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Corina B
Job Details: 05/03/2021
CC that there is a noise when the water is coming in. Found the cold valve making noise. Replaced the valve from t/s. Leveled the washer. Optest ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL STACK W/D
Model WFW94HEXW2
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/03/2021
"CC that the unit is leaking. Unit is in a drain pan, pan is dry. Found drain hose on the side of where the water is at. Started the washer drained, into the wall. Sounds like the drain pipe is blocked with a slow drain. Will need a plumber. Optest ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Cleveland, OH 44105
Corina B
Job Details: 05/03/2021
Replaced the lightbulb. Optest ok
We serviced a
MAYTAG STACK W/D
Model MET3800TW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/03/2021
"Wrong hose ordered Need to reorder correct ; ordrng 1 285871 (hose,tub to pump), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGR7661WB1
Near Bedford Heights, OH 44146
Corina B
Job Details: 05/03/2021
Replaced the cover. Heated oven to 350*. Advised cust to burn the grease off. Optest ok.
We serviced a
KITCHENAID WALL OVEN
Model KODC304EWH01
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/03/2021
Found lower thermostat open ordering lower blower as well ; ordrng 1 WPW10016550 (Lower blower) and 1 W11165152 (Lower thermalstat)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/03/2021
"Found outlet not properly ground advise customer to change it also found evaporator frozen with ice did not when to defrost found thermister out of range replace and steam evaporator,opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"