We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Mentor, OH 44060
Dan
Job Details:
10/01/2024
"Customer complaint that unit is dripping, confirmed, found valve leaking, unit needs new valve; ordrng 1 WH13X26535 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE RANGE
Model 79077483806
Near Mentor, OH 44060
Dan
Job Details:
10/01/2024
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Willoughby, OH 44094
Dan
Job Details:
10/01/2024
"Installed new control, op test no good , gas valve is not opening up, coils are good, coils are getting power, unit needs new regulator ; ordrng 1 W10861656 (Reg)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS26L3AF3
Near Eastlake, OH 44095
Dan
Job Details:
10/01/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 39 degrees, freezer section temperature is at 0 degrees, good frost pattern on evaporator, compressor and condenser fan are running, evaporator fan is running but very loud, unit needs new evaporator fan ; ordrng 1 5304532557 (Ev fn)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Jefferson, OH 44047
Dan
Job Details:
10/01/2024
"Customer complaint that oven is not heating properly, ran diagnostics found f3e0(oven sensor opened/shorted) error code, oven temperature sensor reads 1081ohms, gas is coming out of burners way too fast, unit needs new gas valve and regulator ; ordrng 1 W11590251 (Gas valve) and 1 W11590292 (Reg)"
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Ashtabula, OH 44004
Dan
Job Details:
10/01/2024
"Customer complaint of water under deli drawer, confirmed, found evaporator drain tube clogged, cleared, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Geneva, OH 44041
Dan
Job Details:
10/01/2024
"Customer complaint of noise, found frost build up into evaporator fan, cleared, op test good"
We serviced a
GE DISHWASHER
Model GLD4500N10WW
Near Madison, OH 44057
Dan
Job Details:
10/01/2024
"Customer complaint that unit is not starting, confirmed, found latch not working properly, found door switch mounts warped causing latch to no close switches, the whole assembly is part of user interface , unit needs new user interface , part is no longer available ; ordrng 1 WD34X11280 (Ui)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Eastlake, OH 44095
Jason N
Job Details:
10/01/2024
"UI is not responding to touch. Needs new UI.; ordrng 1 W10902370 (ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Willowick, OH 44095
Jason N
Job Details:
10/01/2024
Check for a frost pattern and tested the functionality of the refrigerator. Unable to replicate the issue. Temperature probe readings 5 degrees in the freezer and 37 degrees in the fridge.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Euclid, OH 44123
Jason N
Job Details:
10/01/2024
Replaced freezer door. Tested functionality. Everything works as it should
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44119
Jason N
Job Details:
10/01/2024
Burning smell coming from the breaker. Customer will need an electrician to replace it.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
10/01/2024
Installed new door gasket. Tested to make sure door was properly sealed. Everything works as it should.
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRS05
Near Chesterland, OH 44026
Jason N
Job Details:
10/01/2024
"Cleaned out drain tube, de iced the bottom of the freezer"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Chesterland, OH 44026
Jason N
Job Details:
10/01/2024
Replaced idler pulley. The Idler pulley was squeezing.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
BOSCH DISHWASHER
Model SHXM4AY55N/28
Near Chardon, OH 44024
Jason N
Job Details:
10/01/2024
"Suds buildup in dishwasher. Tested unit, couldn't find any mechanical problems. Instructed client on proper loading and usage procedure."
We serviced a
JENN-AIR MICROWAVE
Model JNMC8127DDS
Near Lyndhurst, OH 44124
Brian M
Job Details:
10/01/2024
Cx unit going into defrost cycle randomly Couldnt duplicate issue but suspect a faulty control Almost all parts for microwave are nla
We serviced a
KITCHENAID RANGE
Model KFGC506JPA07
Near Shaker Heights, OH 44122
Brian M
Job Details:
10/01/2024
Installed spark and harness no good unit to have reverse polarity at outlet used different outlet Op test okCustomer needs electrician
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS00
Near Pepper Pike, OH 44124
Brian M
Job Details:
10/01/2024
Replaced glass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB00
Near Cleveland, OH 44135
Manny
Job Details:
10/01/2024
"Cc unit dripping, verified and icedoor no sealing and thermal fuse open unit needs ice door and harness replaced, will need to steam evap on return ; ordrng 1 W11545823 (Evap harness) and 1 W11678833 (Ice door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44103
Manny
Job Details:
10/01/2024
"Replaced icemaker, thermistor, control and module, ran force harvest and icemaker homed and fills advise to allow 24 hours for temps to equalize and ice production. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Cleveland, OH 44106
Manny
Job Details:
10/01/2024
"Maintenance stated that tenant is complaining of oversuds, ran test found f0e2 for key held too long, ran test cycle and good unit working as designed opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS00
Near Beachwood, OH 44122
Manny
Job Details:
10/01/2024
"Cc condensation everywhere, verified and gas; ordrng 1 W11403914 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Shaker Heights, OH 44122
Manny
Job Details:
10/01/2024
"Cc unit of track or something, verified and bad suspension, and belt squeak and oil leaking from gearcase, unit needs gearcase, pulley, belt shifter and suspension ; ordrng 1 W11396716 (Suspension) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11449840 (Gearcase) and 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Bedford, OH 44146
Manny
Job Details:
10/01/2024
"Cc unit has frost in the fz, verified and gasket not sealed on top right corner, adjusted hinge and sealed all the way, advise customer to monitor unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near North Royalton, OH 44133
Manny
Job Details:
10/01/2024
"Cc unit not making ice, verified and icemaker off, turned on and ran force harvest, and opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Middleburg Heights, OH 44130
Manny
Job Details:
10/01/2024
"Cc unit makes a thumping sound when spinning, verified and no codes ran test cycle and drain hose hitting on back, adjusted hose and reran test cycle and no more thumping, advise to have the load distributed evenly. opt test ok"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Elyria, OH 44035
David R
Job Details:
10/01/2024
"Sealed system repair, good. Went to replace switch, took old door switch out and liner cracked, also harness inside cabinet broke off, wires are not non repairable. Called TL, documented. TL will be in touch with customer on next steps. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Lorain, OH 44052
Angel
Job Details:
10/01/2024
Cc that unit is not washing or spinning. Verified and found cam was damaged and jammed up. Removed cam and explained to customer that shaft on gearcase is a bit damaged but he still decided to repair. Replaced cam tested unit by running a wash with some towels and than ran a spin option test good. Recommended to keep loads light.; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon Lake, OH 44012
Angel
Job Details:
10/01/2024
"Cc that unit had an F9E1 fault code. Verified underneath and found that gear case is leaking a lot of oil as well. Unit will need gear case, clutch, slider and drain pump. Gave customer estimate and decided not to proceed.; ordrng 1 W11449841 (Gearcase) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Avon Lake, OH 44012
Angel
Job Details:
10/01/2024
"Cc that unit is not heating. Verified and found heater open. Ordering heater.; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44103
Angel
Job Details:
10/01/2024
"Replaced tub, control board and harness."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Lakewood, OH 44107
Angel
Job Details:
10/01/2024
Replaced mullion tested door opt test good.
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Rocky River, OH 44116
Angel
Job Details:
10/01/2024
"Cc that unit is not cooling. Verified on back of unit and found that everything was running but the compressor. Found overload is tripping because compressor keeps overheating. Found some dye around rear of drain tube. Unit will need evaporator and compressor replaced. Gave customer estimate and decided not to proceed.; ordrng 1 ADL73981017 (Evaporator) and 1 TCA38151706 (Compressor) and 1 ADH73150210 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44128
Bill
Job Details:
10/01/2024
"Cc did not finish cycle, confirmed cc. Belt was off and cam was damaged, replaced belt and cam from truck stock. Calibrated and tested opt test good.; used 1 W10721967 (Splutch), and 1 W11239857 (Belt) from stock"
We serviced a
GE REFRIGERATOR
Model Gde21egkprww
Near Cleveland, OH 44128
Brian M
Job Details:
10/01/2024
Cx unit leaking in freezer Found drain pan clogged Cleared and steamed cleaned out bottom of freezer for customer Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8740DW1
Near Chagrin Falls, OH 44022
Brian M
Job Details:
10/01/2024
Cx noise when on Found noise coming from idler pulley needs kit Replaced using repair kit Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE REFRIGERATOR
Model GTS19KYNCRFS
Near Amherst, OH 44001
Angel
Job Details:
10/01/2024
"Cc that unit is stopped cooling. Verified and everything is running but no frost pattern on evaporator. Unit has a leak will need compressor, evaporator and drier. Gave customer estimate and decided not to proceed.; ordrng 1 WR87X31628 (Evaporator) and 1 WR87X31765 (Compressor) and 1 WR87X30875 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PTS22SHRARBS
Near Cleveland Heights, OH 44118
Bill
Job Details:
09/30/2024
"Changed hose, drain hose. Tested opt test good, advised customer to monitor.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Strongsville, OH 44136
Bill
Job Details:
09/30/2024
"Cc making noise on occasion, confirmed cc. Pulley was locking up, replaced pulley, rollers, and belt from truck stock. Tested opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KENMORE DRYER
Model ="110.61202013"
Near Madison, OH 44057
Brian M
Job Details:
09/30/2024
"Cx unit not heating Found unit to heat only on certain spot on timer Needs timer Not repairing ; ordrng 1 WPW10186032 (timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Perry, OH 44081
Brian M
Job Details:
09/30/2024
Cx unit not getting water Found supply not to have water Customer needs plumber / contractor
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Eastlake, OH 44095
Brian M
Job Details:
09/30/2024
Installed belt Ran test cycle Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE RANGE
Model JGB600SET1SS
Near Beachwood, OH 44122
Brian M
Job Details:
09/30/2024
Cx unit not getting to temp Used customer digital oven thermometer Unit is reaching set point high of 360 and low of 348 unit is functioning properly
We serviced a
KITCHENAID WALL OVEN
Model KEBS209BSS00
Near Solon, OH 44139
Brian M
Job Details:
09/30/2024
Cx not keeping good temps and fans turn on and off by themselves after shut down Found temp upper oven after several cycles to be an average of 349.7 and lower at 355.4At this time I do not see an issue but suspect a faulty control board that is nla W10317345Due to the intermittent fan issue customer is saying is happening. ; ordrng 1 W10317345 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Solon, OH 44139
Brian M
Job Details:
09/30/2024
Cx light staying on where you choose cycle Found ui not completely shutting off Needs ui ; ordrng 1 W10803367 (panel-cntl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Elyria, OH 44035
David R
Job Details:
09/30/2024
"Replaced heater and thermistor. Tested in diagnostics, heater came on. Good. All components working. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, OH 44109
Manny
Job Details:
09/30/2024
"Cc unit not spinning and shutting off, verified and resistance when trying to spin drum by hand, ran test cycle and use only spinning slowly, motor is buzzing and unit shutting off, ordering control motor and tub. Need 2 techs to replaced tub; ordrng 1 W11354541 (Stator"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, OH 44111
Marie V
Job Details:
09/30/2024
"Replaced Washplate and hub, ran high speed spin, and calibration. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44053
Angel
Job Details:
09/30/2024
Cc that unit is building up condensation again. Verified and noticed that the mullion heater was auto so I put it for it to work 100% of the time and recommended customer to monitor and if issue continues will have to call Whirlpool to see what they say.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Madison, OH 44057
Dan
Job Details:
09/30/2024
"Customer complaint that control panel is not working, confirmed, unit needs new control, customer has extended warranty and does not want repair at this time; ordrng 1 W11629912 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Painesville, OH 44077
Dan
Job Details:
09/30/2024
"Customer complaint that unit is leaving black spots on clothes, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Elyria, OH 44035
David R
Job Details:
09/30/2024
Replaced main control and hose. Tested. Good. All components working. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Columbia Station, OH 44028
David R
Job Details:
09/30/2024
Replaced wash motor. Tested. All components working. Op Test Ok.
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Rock Creek, OH 44084
Joe O
Job Details:
09/30/2024
"Cc: not starting. Found belt snapped. Needs belt; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ12
Near Chesterland, OH 44026
Joe O
Job Details:
09/30/2024
"Cc: humming noise, condensation on door. Found all fans and compressor sound good. No abnormal noises. Found void in freezer door. Needs door. Office to reschedule; ordrng 1 W11652977 (Freezer door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chesterland, OH 44026
Joe O
Job Details:
09/30/2024
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lakewood, OH 44107
Marie V
Job Details:
09/30/2024
"Cc that unit is making a noise like something is grinding. Confirmed on diag, found damper motor loud . Will need new; ordrng 1 W11236851 (Diffuser)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44102
Marie V
Job Details:
09/30/2024
"Replaced control, ran calibration and stared a normal cycle. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Novelty, OH 44072
Joe O
Job Details:
09/30/2024
"Cc: error, not starting. Found unit reading incorrect dispenser levels. Replaced dispenser. Tested. Proper readings. Op test ok"
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Chardon, OH 44024
Jason N
Job Details:
09/30/2024
"Ordered client a new knob for dryer. Client is installing it himself. ; ordrng 1 WE01X24552 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, OH 44139
Jason N
Job Details:
09/30/2024
"Cc right side door not sealing/not closing all the way Found right door is closing and sealing, but concern is the auto close feature is not pulling door in tight enough to cabinet and may not fully seal to cabinet. Advised customer we can try replacing door hinges as these dictate auto close. Ordering hinges.; ordrng 1 W11700299 (Hinge-door right) and 1 W10691534 (Hinge -door right)"
We serviced a
JENN-AIR WALL OVEN
Model JJW3430LL01
Near Cleveland, OH 44113
Marie V
Job Details:
09/30/2024
"Cc that door does not closes properly. Door will go one way when closing. Replaced hinges, checked receivers, both good, and adjusted, found out that if you close the door too fast the spring is not open all the way and it makes the door close funny, showed cust, allow spring to stretch all the way when closing . Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Jason N
Job Details:
09/30/2024
"Cc unit not making ice, not cooling Found unit unplugged when arrived. Plugged in unit, let run for 15 minutes, no frost pattern on ff evaporator, no heat on compressor discharge. Unit has a refrigerant leak, will need sealed system repair. Parts are covered under KA 10 yr parts warranty. Quoted customer service and labor. ; ordrng 1 W11492867 (Evaporator) and 1 W11492867 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Tube extension)"
We serviced a
AMANA RANGE
Model ARG7102L
Near Maple Heights, OH 44137
Jason N
Job Details:
09/30/2024
"Weak igniter. Replaced igniter, tested oven. Everything works as it should; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near South Euclid, OH 44121
Jason N
Job Details:
09/30/2024
Bad control board. No indication light or signs of power. Tested drain pump and motor to make sure nothing was shorted.; ordrng 1 W11419051 (Control board) and 1 W11457841 (Strike)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Cleveland, OH 44106
Jason N
Job Details:
09/30/2024
needs new door gasket. Leaking from bottom left corner. Replaced door gasket.; used 1 W11483553 (door gasket) from stock
We serviced a
SAMSUNG RANGE
Model NX60A6311SS/AA
Near Cleveland Heights, OH 44121
Jason N
Job Details:
09/30/2024
Burnt chip on control PCB. Needs new PCB.; ordrng 1 DG94-04041C (control board)
We serviced a
AMANA RANGE
Model AER6603SMS1
Near Willoughby, OH 44094
Jason N
Job Details:
09/30/2024
"Dent in side of cooktop. Needs new cooktop. Parts pre-id-ed were incorrect.Parts not in stock at marcone, not scheduling follow up.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Chardon, OH 44024
Joe O
Job Details:
09/30/2024
Installed ice maker. Cycled. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kirtland, OH 44094
Joe O
Job Details:
09/30/2024
"Cc: clothes wrapped around agitator, not spinning out properly. Found error codes f7e6(motor fault) f8e3(overflow conditions). Ran manual agitate and spin. Found unit will not agitate or spin. Found no power out from control. Found control receiving 120v. Outlet has a hot neutral reverse. Needs control; ordrng 1 W11603811 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HW0
Near Mentor, OH 44060
Joe O
Job Details:
09/30/2024
Installed control. Op test ok
We serviced a
GE REFRIGERATOR
Model GFE28GMKFES
Near Perry, OH 44081
Joe O
Job Details:
09/30/2024
Installed fan and module. Advised customer to allow 24 hrs for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mentor, OH 44060
Dan
Job Details:
09/30/2024
"Installed new valve and led module, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan
Job Details:
09/30/2024
"Customer complaint that unit is not making ice, ice bin is empty , found ice maker harness lock clip not catching so harness is not seating properly, adjusted harness clip, harness locked into place, ice maker started, ejected ice, and filled, op test good , if problem should reoccur customer will need quoted for ice maker harness replacement"
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS11
Near Cleveland, OH 44143
Dan
Job Details:
09/30/2024
"Customer complaint that unit shuts off randomly and oven lights are not working and door falls, started bake for 350 degrees, unit heated , control never shut off, control is not sending power to oven lights, unit needs new control and hinges ; ordrng 1 W11620682 (Cntrl) and 1 WPW10335434 (Hinges) and 1 WPW10335433 (Hinge)"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Chesterland, OH 44026
Dan
Job Details:
09/30/2024
"Customer complaint of squealing noise, confirmed, found roller seized, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Middlefield, OH 44062
Dan
Job Details:
09/30/2024
"Customer complaint of low water level, unit unplugged when tech arrived, plugged in , drain pump started, unit is in continuous drain, canceled, ran diagnostics no error codes found, good flow through valves, ran auto test cycle, unit completed test cycle, all components working, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Conneaut, OH 44030
Dan
Job Details:
09/30/2024
"Customer complaint of no water coming out, ran diagnostics found f8e1(low/no flow) error code, started normal wash cycle, unit filled and began agitating, good flow through valves, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL STACK W/D
Model WET3300SQ1
Near Conneaut, OH 44030
Dan
Job Details:
09/30/2024
"Customer complaint that unit is not draining , confirmed, found lid switch broken, unit needs new lid switch, TWO TECHS REQUIRED , customer does not want repair at this time; ordrng 1 WP3355458 (Lid switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Madison, OH 44057
Dan
Job Details:
09/30/2024
"Customer complaint that water is dripping from dispenser, found dispenser door not sealing properly, found gap between cabinet and liner, unit needs new dispenser door and cabinet sealed to liner; ordrng 1 W11678832 (Ice door)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Strongsville, OH 44136
Bill
Job Details:
09/30/2024
"Replaced dispenser, test opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Bill
Job Details:
09/30/2024
"Replaced retainer and upper spray arm, tested"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Aurora, OH 44202
Bill
Job Details:
09/30/2024
"Cc lid broken, confirmed cc. Replaced lid"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA05
Near Aurora, OH 44202
Bill
Job Details:
09/30/2024
"Was setting up, when Brian located leak coming from the three way valve. Ordered new valve, follow up scheduled for 10/4 end of day as its the same day valve should arrive, unless we can find it closer through a different distributor. Will not Need a sec tech to complete.; ordrng 1 W11647768 (3 way valve)"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Aurora, OH 44202
Brian M
Job Details:
09/30/2024
Cx unit not starting Could not duplicate a non starting issue Unit is functioning correctly at this time
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Streetsboro, OH 44241
Brian M
Job Details:
09/30/2024
Cx unit not starting Found customer not knowing how to properly use machine Advised on function and how to run Ran auto test unit is functioning properly
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506EPA05
Near Aurora, OH 44202
Brian M
Job Details:
09/30/2024
See WJ pvr Does not need 2nd tech for return visit he said he can handle the sealed system by himself at this point ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Shaker Heights, OH 44122
Manny
Job Details:
09/30/2024
"Cc unit pump keeps running, verified and found f0e2 for oversuds and f0e5 for off balance load, ran test cycle and good, ran calibration and test cycle opt test ok cant duplicate the issue advised to monitor the unit and to try and record the issue as it happens"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Manny
Job Details:
09/30/2024
"Cc that unit is not making ice, verified and 120vac to icemaker but not working when jumped between T to H, unit needs icemaker.; ordrng 1 W10889233 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Cleveland Heights, OH 44106
Manny
Job Details:
09/30/2024
"Replaced damper, no noise, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near North Olmsted, OH 44070
Manny
Job Details:
09/30/2024
"Replaced sensors, set unit back to recommended, advise customer to allow up to 48 hours for temps to equalize"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairview Park, OH 44126
Manny
Job Details:
09/30/2024
"Cc unit frosting up, verified and all components checked out, found fz door liner swelled and warped, unit will need fz door replaced customer will not proceed at this time.; ordrng 1 W10919622 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Amherst, OH 44001
Angel
Job Details:
09/30/2024
Cc that unit is making a grinding noise at the end of the cycle when doing light loads. Verified and found screw came off rotor. Made sure slider was good and used loctite on screw and retightened. Tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB10
Near Parma, OH 44130
Angel
Job Details:
09/30/2024
Cc that unit is making a loud grinding noise. Confirmed issue. Found that when ice maker calls for water some of the water drips through the back and builds up around fan causing the noise. Cleared out ice and used permagum behind the fill tube to seal it. Tested ice maker to make sure there was no dripping opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44130
Angel
Job Details:
09/30/2024
"Replaced control board, thermistor and heater/harness opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44102
Angel
Job Details:
09/30/2024
"replaced gear case, belt, cam, capacitor, actuator and shield opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Lakewood, OH 44107
Angel
Job Details:
09/30/2024
"Installed new igniter, grates and control panel. Tested unit on a bake and preheated to 350* and reignited again how it should opt test good."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Olmsted Falls, OH 44138
David R
Job Details:
09/30/2024
"Cc unit not heating. Open fuse. Had kit 279816 from t/s that fits with correct standards to whats in unit. Also needed W11126010 motor, WP697772 wheel, which customer had at house, blower wheel but was stripped. Replaced parts. Heat working and no noise. Good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Berea, OH 44017
David R
Job Details:
09/30/2024
"Cc noise, wanted checked out. Found same issue, frost building up on Evap cover all over. Heater is good, issue with thermistor. As of now, removed ice. Customer paid svc, do not order parts. ; ordrng 1 WPW10487766 (Harness) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
