Service History 50

We serviced a
AMANA DRYER
Model ALE331RAW
Near Madison Township, OH 44057
Jeff M
Job Details: 06/09/2021
Customer states that the tub was not spinning upon my arrival the tub was spinning. I loaded it down with blankets and three pillows the unit still spun
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/08/2021
"Customer complaint that lid is not locking, confirmed, found lid broken causing lid to not lineup with lock, unit needs new lid, customer does not want repair at this time; ordrng 1 W11259006 (Lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Aurora, OH 44202
Brian M
Job Details: 06/08/2021
Installed drain pump Ran auto test OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Parma, OH 44129
Dan H
Job Details: 06/08/2021
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/08/2021
"customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Maple Heights, OH 44137
Dan H
Job Details: 06/08/2021
"Customer complaint that washer is making a grinding noise, ran drain and spin cycle, noise is drain hose vibrating off of back panel, adjusted, unit sounds normal now, op test good"
We serviced a
GE MICROWAVE
Model JVM2070SH001
Near Bedford Heights, OH 44146
Dan H
Job Details: 06/08/2021
"Customer complaint that unit is not heating, confirmed, issue is on high voltage side, capacitor and diode are good, magnetron making loud humming/buzzing noise, unit needs new magnetron , customer does not want repair ; ordrng 1 WB27X10735 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Aurora, OH 44202
Dan H
Job Details: 06/08/2021
"Customer complaint that agitator is not moving, confirmed, found shifter had fallen out of cam, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Willoughby, OH 44094
Joe O
Job Details: 06/08/2021
"Cc: broil kicking on during bake(burning food)Customer stated broil kicks on intermittently during bake. Stated it will kick on at highest setting, burning the food. Customer stated just the broil kicks on, it not every use. Ran test bake. Unit preheated. Unit functioning as designed. Quoted for control. Customer does not want to repair at this time.Op test ok; ordrng 1 W11528177 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near North Ridgeville, OH 44039
David R
Job Details: 06/08/2021
"Customer had questions about run time of unit. Checked over, unit checks good. Let customer know the compressor can run up to 80/90% of the time. Went into diagnostics, test 7. Changed to an automatic 8 hour defrost mode. Turned water on for customer and checked dispenser, good. Ive called for water, unit test good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Grafton, OH 44044
David R
Job Details: 06/08/2021
Washer/dryer combo. Cc unit dryer drum is not moving. Been unplugged for a couple weeks. Plugged in started up dryer and its working and the drum spinning. Tested different cycles and took panel off to check the inside. Let unit run. Heating and cycling. Belt looks good. No noises. Everything checks good.unit was running for 10 mins. Good. Op test ok
We serviced a
JENN-AIR WALL OVEN
Model JJW2830WS02
Near Eastlake, OH 44095
Joe O
Job Details: 06/08/2021
"Cc: cooling fan errorFound error codes f8e0(low fan speed under speed). Ran fan test in diagnostics. Found upper blower fan not blowing at low speed. Need upper blower; ordrng 1 WPW10273667 (blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Broadview Heights, OH 44147
Corina B
Job Details: 06/08/2021
CC that the Lights are not working and the unit went High temp. Confirmed on the lights. Cust reset the breaker. Replaced the led lights in the ff
We serviced a
MAYTAG DRYER
Model SDG4606AWW
Near Mentor, OH 44060
Joe O
Job Details: 06/08/2021
"Cc: little heat, long dry timesFound high pitch squeal. Found unit not heating. Igniter open. Needs igniter, rollers and pulley; ordrng 1 WP37001308 (ignitor) and 2 WP37001042 (support)s and 1 WPY54414 (pulley-idr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC1
Near Garrettsville, OH 44231
Dan H
Job Details: 06/08/2021
"Customer complaint of f6e2 error, ran diagnostics found f6e3(miscommunication acu cannot hear ui), f0e3(overloaded) , f6e2(miscommunication ui and acu) , and f2e1(stuck key) error codes, unit needs new control and user interface, customer does not want repair ; ordrng 1 W11162441 (Ui) and 1 W11401710 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS3
Near Avon, OH 44011
Marie V
Job Details: 06/08/2021
Cc that the door just falls down quick. Confirmed found cable for spring broken. Replaced both sides from T/S. Tested . Op test ok; used 1 8194001 (Link) from stock
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Painesville, OH 44077
Jeff M
Job Details: 06/08/2021
The idler pulley failed.; ordrng 1 WPW10547292 (Pulley) and 1 S
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 06/08/2021
Installed control Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Broadview Heights, OH 44147
Corina B
Job Details: 06/08/2021
CC that the unit sometimes starts and there is a line in the screen. Confirmed. Will need a new main control and ui. Office to reschedule ; ordrng 1 W11419051 (Main control) and 1 W11478525 (Ui)
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Independence, OH 44131
Corina B
Job Details: 06/08/2021
Replaced the ui. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 06/08/2021
"Cc unit self clean not working properly Customer stated the self clean didnt clean the splatter off his oven door glass, but it did clean the inside of the oven. Advised customer that unit is working as designed. Customer will need to clean oven door glass manually. Unit working as designed."
We serviced a
KENMORE RANGE
Model 790.46602502
Near Painesville, OH 44077
Jeff M
Job Details: 06/08/2021
The Internet switch failed which also tripped the in-line fuse needs both switch and fuse; ordrng 1 318191023 (Switch) and 1 318005213 (Fuse) and 1 S
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB0
Near Cleveland, OH 44122
Corina B
Job Details: 06/08/2021
Replaced the tub. Started a cycle. Had to remove the model and serial. Cust put it in with the owners manual. Optest ok.
We serviced a
GE REFRIGERATOR
Model PDS22SFSARSS
Near Chardon, OH 44024
Dan H
Job Details: 06/08/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 1 degrees, fans are running, compressor is running, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDB835DW2
Near Painesville, OH 44077
Joe O
Job Details: 06/08/2021
Cc: squeaking/squealing noiseFound rollers and pulley worn. Needs dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, OH 44001
David R
Job Details: 06/08/2021
"Cc unit not agitating. Found actuator not in correct position of cam. Corrected, put back in correct spot. Tested. Good. Unit is agitating and spinning properly. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Mentor, OH 44060
Joe O
Job Details: 06/08/2021
Installed evap fan motor and harness. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/08/2021
"Cc unit making noise when in spin Ran manual spin test, loud bearing noise present. Unit needs heating kit. Replaced bearings, shaft and tub seal using truck stock. Ran spin test, no abnormal sounds heard. Op test good.; used 1 W10435302 (BEARING) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Lakewood, OH 44107
Jason N
Job Details: 06/08/2021
"Cc unit not cycling properly. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Started quick cycle w/clothing. Let run in entirety. Cycle completed."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Berea, OH 44017
Marie V
Job Details: 06/08/2021
"Replaced door and hinges, gave cust advice . op test ok"
We serviced a
KENMORE WASHER
Model 110.5072011
Near Sheffield Lake, OH 44054
David R
Job Details: 06/08/2021
"Replaced water valves, tested. Good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Kent, OH 44240
Brian M
Job Details: 06/08/2021
Cc unit super loud Found bearings Loud and wash plate not budging Needs Gearcase washplate and clutch and slider ; ordrng 1 W11455453 (Gearcase) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10734521 (slider)
We serviced a
MAYTAG RANGE
Model MER6770AAW
Near Avon Lake, OH 44012
David R
Job Details: 06/08/2021
Cc unit giving codes. Codes relate to control board problem and sensor problem. Followed tech sheet. Will need control. Control is discontinued. Unit is about 20 years old. Customer paid SVC. ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSC21C6MFZ00
Near Strongsville, OH 44136
Marie V
Job Details: 06/08/2021
"Cc that the unit has frost inside freezer. Confirmed, found gasket not sealing properly, steamed out and added petroleum jelly to gasket, and advised cust to allow at least an hour for the gasket to cool down with that shape . op test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Mentor, OH 44060
Joe O
Job Details: 06/08/2021
"Cc: not fillingFound no stored error codes. Ran normal cycle. Unit not filling. Ran auto test. Unit filling, washing, draining and spinning. Ran calibration. Ran normal cycle. Unit not functioning. Needs control.; ordrng 1 W11112658 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, OH 44149
Marie V
Job Details: 06/08/2021
"Replaced pump assembly . Tested unit. Check for leaks, no leaks. Op test ok"
We serviced a
GE REFRIGERATOR
Model PSHF6TGXCDBB
Near Kirtland, OH 44094
Joe O
Job Details: 06/08/2021
"Cc: not cooling properlyFound temps in ff section at 58, freezer at 33. Found evap completely frosted over. Found heater open. Needs heater assembly. ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM00
Near Wickliffe, OH 44092
Joe O
Job Details: 06/08/2021
Installed control box. New housing had a cut in it. Swapped the old housing to the new control. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Lakewood, OH 44107
Jason N
Job Details: 06/08/2021
"Cc unit coding f8e0 Replaced blower fan using customer supplied part. Ran bake test to 300 degrees. Fan turned on, no fault codes. Op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Cleveland, OH 44144
Jason N
Job Details: 06/08/2021
"Cc unit not working, making noise in spinRan diagnostics, found codes f8e1 for long fill, f2e1 for ui stuck button and f0e3 for overload. Ran auto test, all functions passed. Started load test with towels, then switched over to drain and spin. Spin test good, normal vibration. Could not duplicate noise or any issues at this time."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kent, OH 44240
Brian M
Job Details: 06/08/2021
Cc of unit not agitating Found actuator broken Replaced using truck stock OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/08/2021
customer is having an issue with the machine not holding temperature. I preheated the oven to 350? its not sustain 350? after 10 minutes of dropped 20? so I adjusted the calibration by a positive 20? unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44109
Jason N
Job Details: 06/08/2021
Installed control board. Set to recommended. Advised customer to monitor.
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW
Near Willoughby, OH 44094
Joe O
Job Details: 06/08/2021
Cc: not staying onRan test cycle. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby, OH 44094
Joe O
Job Details: 06/08/2021
Cc: noiseRan test cycle. Found felt not seated correctly. Reseated felt seal. Op test ok
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Cleveland, OH 44105
Jason N
Job Details: 06/08/2021
Cc inside drum seal came offFound rear drum felt seal had come off and balled up on back of drum. Replaced felt seal using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WEGE745C0FS01
Near Kent, OH 44240
Brian M
Job Details: 06/08/2021
Cc legs are not movable Found legs to be working properly OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44120
Jason N
Job Details: 06/08/2021
"Cc unit making noise in cycleRan diagnostics, no codes stored. Ran auto cycle. Belt slipping on pulley when in spin, found oil coating belt and belt guard. Unit needs gearcase. ; ordrng 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Avon Lake, OH 44012
David R
Job Details: 06/08/2021
"Cc unit banging when sowing down from a spin. No error codes. Tested diagnostics, good, all components working completely. Found the drain hose smacking up against the back of the unit. Moved it behind hoses. Zip tied. Tested. Good. Op test ok."
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Avon Lake, OH 44012
David R
Job Details: 06/08/2021
Customer had questions about the specs about unit. Tested microwave and oven. Both good. Op test ok.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Amherst, OH 44001
Gabriel P
Job Details: 06/08/2021
"Replace ui and moister harness and electrodes,opt test ok also it show no core return leave part with customer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, OH 44103
Corina B
Job Details: 06/08/2021
CC that the unit is not cooling. Confirmed. At room temp. Checked the pressure with the gauges High 190 psi low 0 psi equalized. Used nitrogen 140 psi and soap bubbles found a leak on the evaporator. Called t/l Austin asked about a coated evaporator will need to call whirlpool service department. ; ordrng 1 W10858281 (Evaporator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Strongsville, OH 44136
Marie V
Job Details: 06/08/2021
"Repl control board ,defrosted fresh food section evaporator and installed new evap fan and thermistors. Op test ok.Brought core for return"
We serviced a
WHIRLPOOL RANGE
Model KODE500ESS05
Near Kingsville, OH 44048
Jeff M
Job Details: 06/08/2021
Customer is having an issue with the machine that sustaining temperature I preheated the unit to 350? it did not hold temperature dropped 20? calibrated the oven positive 20? unit tested good
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Jefferson, OH 44047
Jeff M
Job Details: 06/08/2021
The broiler element failed not the bank. No eta; ordrng 1 W10249977 (Broiler element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Roaming Shores, OH 44084
Jeff M
Job Details: 06/08/2021
Cust is having a issue with the unit making noise. The sound of the compressor is making is normal the sound the customers is hearing is the Freon passing through the system unit is operating as designed the temperatures are all normal inside the units machine was making the noise as I was there it was the gurgling as the Freon was passing through the evaporator passing through the tubing . unfortunately theres nothing I can do about this noise this machine is operating as designed and functioning correctly.
We serviced a
WHIRLPOOL WALL OVEN
Model KOCE507ESS05
Near Roaming Shores, OH 44084
Jeff M
Job Details: 06/08/2021
The unit has an F1E5 inverter failed. Needs an inverter board and magnetron; ordrng 1 W11346197 (Mag) and 1 W10217711 (Inverter) and 1 S
We serviced a
WHIRLPOOL WASHER
Model LSC8244DQ0
Near Madison, OH 44057
Jeff M
Job Details: 06/08/2021
Installed the new part op tested good. 3 suspension spring and 1 counter balance spring
We serviced a
WHIRLPOOL DRYER
Model LGB6300PW0
Near South Euclid, OH 44121
Jason N
Job Details: 06/08/2021
"Cc unit not heatingRan dryer test, found igniter not glowing. Checked power in to igniter, 0v. Checked all thermals, found thermal fuse open. Replaced using truck stock. Reran dryer op test, good ignition and flame. Good airflow at vent outlet. Op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Perry, OH 44081
Jeff M
Job Details: 06/08/2021
Installed the new part op tested good. Ui
We serviced a
AMANA REFRIGERATOR
Model ABB2223DEW
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/08/2021
Found unit psi 20 into vacuum when running and high side very high when unit not running low side was 20 into vacuum and high side 0 add nitrogen and no thing came out of cap tube call whirlpool spoke to andy and is not repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Parma, OH 44129
Marie V
Job Details: 06/08/2021
"Cc that the unit stopped cooling. Took temps fresh food section 77* and 74* on freezer. Compressor is hot ,and not running. Tested compressor with a start device, it started running and closed freezer door for about 15 min to check frost pattern, no frost patter. Put a piercing valve from T/S on compressor, unit was on 28 vacuum, unit will need sealed system repair. Put evaporator fan on list because is loud. ; ordrng 1 W11334745 (Evap fan) and 1 WPW10143759 (Drier) and 1 W10507884 (Compressor) and 1 WPW10313899 (Evaporator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Olmsted, OH 44070
Marie V
Job Details: 06/08/2021
Replaced control and shifter. Calibrated unit and ran auto test. Op test okBrought core for return
We serviced a
WHIRLPOOL RANGE
Model KFDC506JSS00
Near Avon Lake, OH 44012
David R
Job Details: 06/08/2021
"Per entitlement page, shows unit in WARRANTY. Customer had questions about functionality. Went over and tested unit out. Everything working normally. Op test ok"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HB01
Near Streetsboro, OH 44241
Brian M
Job Details: 06/08/2021
Customer showed pop took pic Cc of discoloration of burner after a boil over Advised on a cleaner kit recommended by whirlpool No physical issues found just cosmetic
We serviced a
WHIRLPOOL COOKTOP ELE
Model KICU569XBL00
Near Cleveland, OH 44102
Corina B
Job Details: 06/08/2021
Replaced both modules and unit is still throwing the same error code F63 and C91 called whirlpool tech line and spoke with Bryan explained issue and said for us to replace the right hand side burners and middle burner that it could be a bad sensor in the element. Ordering parts.; ordrng 2 WPW10396548 (Cookplate)s and 1 WPW10396779 (Plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW05
Near Avon Lake, OH 44012
David R
Job Details: 06/08/2021
"Cc unit is leaking. Found ice build up underneath evap tray. Cleared all ice, cleared debris from the drain tube. Tested. Good. Op test ok."
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS950ESS02
Near Avon, OH 44011
David R
Job Details: 06/08/2021
"Part not needed. Cc, FR burner not igniting. Found that the FR burners middle cap was switched wrong with the Middles burner middle cap. Corrected. Tested. Unit is good."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Westlake, OH 44145
Corina B
Job Details: 06/08/2021
Cc that washer is shaking and banging. Verified and ran a rinse and spin with a load of towels and unit. Leveled the feet. Optest ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Novelty, OH 44072
Dan H
Job Details: 06/08/2021
"Customer complaint of screeching noise at beginning of cycle and sometimes unit drains and shuts off immediately when cycle is started, started normal wash cycle , no screeching noise heard, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brooklyn, OH 44144
Gabriel P
Job Details: 06/08/2021
"Found defrost working check thermister is good need control also customer wanted me to show her how to take out parts to get to evaporator so she can steam or clear all ice before I get back ; ordrng 1 W11035836 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Broadview Heights, OH 44147
Corina B
Job Details: 06/08/2021
CC that the unit is not turning on. Confirmed. Ran diag f6e2 ui lost communication with main control. unit will need main control board and ui. Ordering parts office to reschedule ui out of stock.; ordrng 1 W11135393 (Ui) and 1 W11429620 (Main control)
We serviced a
WHIRLPOOL DRYER
Model WED8540FW2
Near Chagrin Falls, OH 44023
Dan H
Job Details: 06/08/2021
"Customer complaint that unit is not working sometimes, started timed dry cycle, unit started and heated, customer explained that when it doesnt start they unplug for a minute then plug back in and unit works, unit needs new control; ordrng 1 W10875487 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Garfield Heights, OH 44125
Jason N
Job Details: 06/07/2021
"Cc unit not making ice and ff section warmer Found ice buildup on ff evaporator cover. Ran test 128 to check software version, no good, version is 6.0.0, should be 7.0.0. Service pointer W11033419D stated replace main control and evaporator cover. ; ordrng 1 W11167902 (Evaporator cover) and 1 W11333076 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Richmond Heights, OH 44143
Dan H
Job Details: 06/07/2021
"Customer complaint that unit does not spin out properly, ran diagnostics found f0e5(off balance) error code, unit leaning to the right, leveled unit, ran drain and spin cycle, unit spins, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/07/2021
"Customer complaint that unit is freezing food, freezer section temperature at-12, fresh food section temperature at 35 degrees, found fresh food section door not sealing, adjusted washers, door is sealing now, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mayfield Heights, OH 44124
Dan H
Job Details: 06/07/2021
"Customer complaint that deli drawer is falling off and of buzzing noise, no buzzing noise heard, unit needs new deli drawer tracks, part is out of stock so not scheduling return appointment ; ordrng 1 W10346891 (Track) and 1 W11226546 (Track)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Solon, OH 44139
Brian M
Job Details: 06/07/2021
Cc of lint build up in utility sink from washer Inspected unit Found unit running properly Advised on fabric softener usage OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Gates Mills, OH 44040
Dan H
Job Details: 06/07/2021
"Installed new control, op test good"
We serviced a
GE WALL OVEN
Model PT7550SF8SS
Near University Heights, OH 44118
Corina B
Job Details: 06/07/2021
Replaced the upper and lower fan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/07/2021
Customer showed pop took pic Customer complaint frost in fridge Found gasket not sealing on left side Fixed gasket OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Chesterland, OH 44026
Brian M
Job Details: 06/07/2021
Cc of noises Found idler pulley damaged Replaced using kit OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Gates Mills, OH 44040
Brian M
Job Details: 06/07/2021
Cc long dry times and can only do light loadsFound belt to be worn and stretched Replaced belt and idler pulley OP Test Ok c
We serviced a
WHIRLPOOL RANGE ELE
Model WFC310S0EW3
Near Elyria, OH 44035
Marie V
Job Details: 06/07/2021
"Took POP. Cc that they moved the unit to another apartment and when testing it flipped the breaker when testing burners and one of them spark and the cook top light is turned on. Check element found left front wont turn on took back panel off and found infinite switch shorted, unit will need infinite switch and burner. ; ordrng 1 WP3149400 (Infinite switch) and 1 W11371990 (Element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Elyria, OH 44035
Marie V
Job Details: 06/07/2021
Replaced heater. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS7
Near Westlake, OH 44145
Marie V
Job Details: 06/07/2021
"Cc that the unit does not work. Confirmed. Took door off and checked power coming in to control board, 120V. Unplugged unit and UI then plugged control back in and closed the door, drain pump started going, check for 5VDC to UI they were present, unit will need UI. Unit started working when plugged back in. Cust will call back if she wants to replace part. Op test ok; ordrng 1 WPW10500175 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Westlake, OH 44145
Marie V
Job Details: 06/07/2021
Replaced drain pump and UI. Tested unit many times to make sure it was draining . Is taking a little time to drain but water is all out before drain pump stops. Op test ok advice cust to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Sheffield Lake, OH 44054
Marie V
Job Details: 06/07/2021
"Cc that the water was pouring out from UI and that her pop was frozen. Took temps it was at 36*, also cust said that loud noises comes from the diffuser , confirmed noise , unit will need new diffuser. . Ask cust for a cup tested water dispensing it was good, I checked on measure fill it was set to liter advice cust to make sure is set to oz because otherwise it will keep dispenser until the liter is done or it gets canceled. ; ordrng 1 W11164593 (Diffuser) and 1 W10316760 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Willoughby, OH 44094
Jason N
Job Details: 06/07/2021
"Cc unit not spinning outRan diagnostics, found code f0e5 for off balance load. Ran auto test, some noise in agitate and spin did not complete. Found pulley rubbing on belt guard, drive shaft has vertical movement. Unit needs gearcase. Customer not repairing at this time.; ordrng 1 W11454734 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon Lake, OH 44012
Marie V
Job Details: 06/07/2021
"Cc that the dispenser does not always works and when it stops working the icemaker stops al well, and that the right hand side door when you close it it makes a noise sometimes. Tested dispenser it worked good, and door cant get it to make the noise more than just one time , it sounds like it came from mullion like it gets stuck but still closes. Unit will need pressure regulator and mullion.; ordrng 1 W10786952 (Pressure regulator) and 1 W10311759 (Mullion)"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Chagrin Falls, OH 44023
Dan H
Job Details: 06/07/2021
"Customer complaint that unit is not draining, ran diagnostics found f9e1(long drain) error code, ran test cycle drain pump runs water drained, unit needs new control, customer does not want repair; ordrng 1 W11029840 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Westlake, OH 44145
Marie V
Job Details: 06/07/2021
"Replaced burner and switch, tested unit and ask cust to try it as well. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB
Near Highland Heights, OH 44143
Joe O
Job Details: 06/07/2021
Cc: door handles not levelAdjusted door. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, OH 44012
Marie V
Job Details: 06/07/2021
"Part we received was damaged, took pics. Part isnt is stock, office will contact once we have eta on part. ; ordrng 1 W11465533 (Dispenser)"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB
Near Willoughby, OH 44094
Jason N
Job Details: 06/07/2021
"Cc unit start button not working. Found start button will not make momentary contact, button is displaced in holder. Replaced button back into holder, ran op test. Unit started and stopped properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Conneaut, OH 44030
Jeff M
Job Details: 06/07/2021
The harness for the icemaker one of the pins were not pushed in all the way I reset the pin on the harness unit test good
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Cleveland, OH 44110
Jason N
Job Details: 06/07/2021
"Cc units doesnt heat for very longCustomer stated unit will only heat for a few minutes then stops, she will have to rerun cycle. Ran dryer op test, good heat, checked airflow at vent outlet. Found vent flap stuck down. Had to remove to unblock vent outlet."
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Painesville, OH 44077
Dan H
Job Details: 06/07/2021
"Customer complaint that unit is telling customer to check vent on all cycles except for timed dry, per installation instructions vent should not exceed 7 3/4 ft , household vent is approximately 14ft, ran diagnostics, no error codes found, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44108
Jason N
Job Details: 06/07/2021
"Cc unit knobs broke, burners dont work Found RF and RR knobs broken and burner valves seized up. Ordering manifold and knobs. ; ordrng 1 W10538763 (Manifold) and 2 WPW10339443 (Knob)s"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
David R
Job Details: 06/07/2021
"Replaced the slider, found broken and replaced clutch. Tested. Ran diagnostics, agitating and spinning. Good. All components working. Op test ok"