We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHT0
Near Avon Lake, OH 44012
Angel
Job Details: 12/10/2024
"Cc that unit is not heating. Verified and found heater shorted. Made sure wires looked good and they did. Ordering heater.; ordrng 1 W10518394 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near North Royalton, OH 44133
Manny
Job Details: 12/10/2024
"Cc that oven didnt evaporated the water on self clean, verified and customer pointed ; ordrng 1 W11542153 (Gasket)"
We serviced a
BOSCH DISHWASHER
Model SHXM78Z55N
Near North Royalton, OH 44133
Manny
Job Details: 12/10/2024
"Found over suds, ran cycle with vegetable oil to dissipate suds, opt test ok advise to monitor unit"
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRB05
Near Parma, OH 44134
Manny
Job Details: 12/10/2024
"Cc unit hissing and smoking, verified and unit seems to be in working condition, customer is concerned that unit might have an electrical thermal incident, explained noise heard is normal and shared information from users manual, took fz apart to make sure unit working as designed, set unit into force defrost and setting was set for long defrost, set to Short defrost, and everything working properly, customer is concerned and asked if Im 100% sure that the unit is safe to used because she never heard anything like this in any other fridge, I assure her that my diagnostic is telling me unit is safe and working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Olmsted Falls, OH 44138
Mac
Job Details: 12/10/2024
Cc food defrosted in freezer but is ok now. Refrigerator is in a separate garage that is not heated. Recent temperatures went too low and caused refrigerator to not turn on. Explained to the customer that the ambient temperature from the garage was effecting the refrigerator. I will do research to determine if there is a way to keep the refrigerator in the exterior garage.; O-emld tckt
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Oberlin, OH 44074
David R
Job Details: 12/10/2024
"Replaced dryer kit. Tested, good. Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rocky River, OH 44116
Mac
Job Details: 12/10/2024
Replaced sump assembly and spray arm. All tested ok afterwards.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ10
Near Westlake, OH 44145
Mac
Job Details: 12/10/2024
Cc door gap to cabinet is not even. Adjust door hinge. Tested ok. No one was available to sign the ticket.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland, OH 44102
Mac
Job Details: 12/10/2024
"Cc washer still not working. Upon arrival, found drain hose was not mount and was laying on the floor again. I immediately informed the customer that the hose can not be left on the floor and needs to be mounted to their sink in order to function properly. They insisted that the issue would occur again during the rinse cycle. I ran a rinse and spin cycle to test. All tested ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44103
Mac
Job Details: 12/10/2024
Replaced bottom panel for oven. Preheated and allowed time for residual oil to burn off. All tested ok afterwards.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near University Heights, OH 44118
Jason N
Job Details: 12/10/2024
"Cc unit not freezing productFound unit is cool, but is not cold enough to freeze. Checked frost pattern on evaporator, found heavy frost on first coil only. Unit has a refrigerant leak, will need sealed system repair. ; ordrng 1 W11507067 (Evaporator) and 1 W10233960 (Compressor) and 1 876765 (Tube kit) and 1 WPW10143759 (Filter drier) and 1 W11506635 (1/4 OD tube extension)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Solon, OH 44139
Bill
Job Details: 12/10/2024
"Cc agitation plate loose, confirmed cc. Removed plate checked splines on gear case, splines looked good. Replaced plate with new plate and bolt. Opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS5
Near Cleveland, OH 44135
Marie V
Job Details: 12/10/2024
"Replaced module, tested unit. Unit preheated, working properly now. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL206EPA00
Near Fairview Park, OH 44126
Marie V
Job Details: 12/10/2024
"Replaced filter head. Waited for ice maker to cycle, it cycled and filled up all the way with water.Advice cust to allow 24 hours for ice bin to be half way and up to 72 hours for a full bin. ; used 1 SHIPPING (SHIPPING LOGISTICS*), 1 W11225845 (W valve), and 1 W11246413 (W valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY09
Near Grafton, OH 44044
David R
Job Details: 12/10/2024
Cc unit water leaking. Found frozen water line above icemaker. Cleared. Tested. Icemaker called for water. No leaks. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Parma, OH 44130
David R
Job Details: 12/10/2024
"Replaced harness pump and lower clip, found old harness broken wires by drain pump. Also checked and suspension rods check good, not too much play in them. Ran diagnostics, good. Ran a quick wash, going through cycle, good. Advised of not over loading. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Olmsted Township, OH 44138
David R
Job Details: 12/10/2024
"Started replacing sealed system components, compressor and evap. Noticed damage to front liner, gap that cannot be filled. Called TL, sent pics. Deemed non repairable. Let TL know I was in middle of putting in parts when finding out. Whirlpool going to contact customer with next steps. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Elyria, OH 44035
David R
Job Details: 12/10/2024
"Called office. Information with customer model/serial, should be updated. Was out about a week ago for last repair. Cc unit is leaking left side. Confirmed leaking, water seems to over flow over door seal. Raised front leveling legs all the way up. Cleared debris from under float retainer. Ran unit, no leaks. Customer watched as went through whole cycle. Good. No leaks. Good Op Test Ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHG2250TD0
Near Mayfield, OH 44143
Jason N
Job Details: 12/10/2024
"Cc unit making knocking noise Customer stated the unit is making a pronounced intermittent knock. Unit is in cooling mode, observed unit for 10 minutes, no abnormal noise heard. Turned cooling mode off and observed, no noise, started unit back into cooling mode. Damper control opened and closed several times. Observed unit for an additional 10 minutes. No abnormal noise heard at this time, unable to duplicate noise concern. Advised customer they may have to record noise."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/10/2024
"Cc unit unbalanced Ran test cycle, some movement of tub in spin. Pulled washplate, inspected hub and basket. Found basket center bushing is worn causing side to side movement in basket. Unit will need basket replaced. Quoted customer replacement cost. Customer declined repair, estimate only. ; ordrng 1 W10752719 (Basket)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Wickliffe, OH 44092
Jason N
Job Details: 12/10/2024
"Installed main control. Ran test cycle, all functions passed. Op test good."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Independence, OH 44131
Mac
Job Details: 12/10/2024
"Removed unit from wall. Disassembled unit. Replaced blower fan assembly, air guide, and magnetron. Reassembled unit and installed. Turned power back on and tested. Unit is still creating an odor. Called Whirlpool tech line. They advised I remove the unit again and check for burnt wires and to remove the magnetron to take a picture of the wave guide to check for discoloration. Waves could be bouncing back to the magnetron tube, damaging and overheating it. We will return to provide the information for Whirlpool; schdld next appmnt for 12/12 THU AM"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Bedford, OH 44146
Manny
Job Details: 12/10/2024
"Replaced lid, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near University Heights, OH 44118
Joe O
Job Details: 12/10/2024
Cc: white markings on clothing. Found unit has detergent and fabric softener behind. Advised customer to run clean washer cycle. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland Heights, OH 44121
Joe O
Job Details: 12/10/2024
Cc: not making ice. Found bail arm popped out. Reseated. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland Heights, OH 44121
Joe O
Job Details: 12/10/2024
Cc: noise. Found debris in felt. Removed. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Conneaut, OH 44030
Dan
Job Details: 12/10/2024
"Customer complaint that unit is not draining and leaking, found unit leaking from sump assembly, drain pump is working, line is clear, unit needs new sump assembly ; ordrng 1 W11613479 (Sump)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Conneaut, OH 44030
Dan
Job Details: 12/10/2024
"Customer complaint of f9e1 error code, Ran diagnostics found f9e1(long drain) and f0e2(oversuds) error codes, found drain pump failing, unit needs new drain pump ; ordrng 1 W11458345 (Dp), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE WASHER
Model GLWS1439FS1
Near Rock Creek, OH 44084
Dan
Job Details: 12/10/2024
"Customer complaint of loud squealing, unit made one little squeal and didnt squeal again, belt is good, found oil running down pulley shaft from transmission, unit needs new transmission, customer does not want repair; ordrng 1 134737100 (Transmission), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXML10
Near Thompson, OH 44086
Dan
Job Details: 12/10/2024
"Customer complaint that temperatures are 10 degrees higher than they should be, fresh food section temperature is at 42 degrees, freezer section temperature is at-3 degrees both set to coldest setting, compressor and evaporator are running, evaporator fan is running, good frost pattern on evaporator , thermistors are good, unit needs new control, part is no longer available ; ordrng 1 2252189 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Willoughby, OH 44094
Dan
Job Details: 12/10/2024
"Customer complaint that we did not connect 220 line up properly after last repair, power cord was not disconnected during last repair just unplugged, power cord is connected properly(see pic), unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Painesville, OH 44077
Jason N
Job Details: 12/10/2024
"Cc unit making a loud squealing noise during spinRan spin test cycle, verified noise, belt is lightly slipping. Replaced belt using truck stock part. Ran test cycle, all functions passed, no abnormal noise heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOS51EC0HS20
Near Willoughby, OH 44094
Brian M
Job Details: 12/10/2024
Cx control lock onFound lock on and can not turn off lock just keeps cycling to control locked Needs ui ; ordrng 1 W11600370 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Eastlake, OH 44095
Joe O
Job Details: 12/10/2024
"Cc: not spinning out clothes, repeated cycle. Found error codes f0e5(off balance). Suspension checked good. Ran diagnostics test cycle. Nothing indicating a repeated cycle. Unit well balanced. Advised on loading clothing. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Mentor, OH 44060
Joe O
Job Details: 12/10/2024
Cc: not latching. Found latch is broke. Needs latch; ordrng 1 W11513248 (Latch)
We serviced a
GE RANGE
Model PB935YP5FS
Near Painesville, OH 44077
Joe O
Job Details: 12/10/2024
Installed control. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model WDT750SAKZ0
Near Rocky River, OH 44116
Angel
Job Details: 12/10/2024
Cc that u it was leaking on the right hand side of unit. Verified and found gasket was bad not sealing properly. Replaced gasket with parts from surplus opt test good.; used 1 W11483553 (Gasket) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Rocky River, OH 44116
Angel
Job Details: 12/10/2024
"Replaced gasket, bin and filter opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near North Olmsted, OH 44070
Angel
Job Details: 12/10/2024
Cc that unit started making a loud noise and stopped cooling all of a sudden. Verified and the sound is coming from compressor. Will need compressor replaced. Office to reschedule because compressor shows out of stock.; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Avon, OH 44011
Angel
Job Details: 12/10/2024
Installed gaskets and recommended customer to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Chagrin Falls, OH 44023
Braxton D
Job Details: 12/10/2024
"120v across connector p5 but no circulation pump. 9 ohms across pump itself from the wire harness on the control, neither end is shorted to ground. Washer needs a new circulation pump. Gave client quote for repairs, quote declined. ; ordrng 1 W11084656 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S /00
Near Chagrin Falls, OH 44022
Braxton D
Job Details: 12/10/2024
"3 blink error code. Tested wires going to compressor everything has continuity and is under 1ohm. Compressor is internally open and will not run. ; ordrng 1 TCA37071511 (Compressor) and 1 W11506635 (Service port) and 1 ADH73150208 (Filter dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSN1000KQ0
Near Lyndhurst, OH 44124
Braxton D
Job Details: 12/10/2024
"Replaced motor coupler. Tested washer, everything is spinning and draining as it should."
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC07
Near Shaker Heights, OH 44122
Braxton D
Job Details: 12/10/2024
"Installed new control board, ran test cycle. Everything is working as it should."
We serviced a
FRIGIDAIRE RANGE
Model FGF368GQD
Near Euclid, OH 44132
Braxton D
Job Details: 12/10/2024
Cleaned burner oriface out with a tooth pick. Tested ignition. Burners all ignite properly. Showed client how to clean them.
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, OH 44120
Brian M
Job Details: 12/10/2024
Cx top of burner is discolored and oven seems to hot This is not a functional failure and a cosmetic issue Ran test bake to 350 no issues found
We serviced a
WHIRLPOOL WALL OVEN
Model KOed530pss00
Near Shaker Heights, OH 44120
Brian M
Job Details: 12/10/2024
Unit giving error f 8e0 both upper and lower Found stating that temp is already reached when running test bake and when running upper it gives error for lower and when running lower gives error again Recommend controls and blower ; ordrng 1 W11448962 (Control) and 1 W11598200 (Control) and 2 W11598119 (Blower)s
We serviced a
WHIRLPOOL WALL OVEN
Model RBD275PDQ12
Near South Euclid, OH 44121
Brian M
Job Details: 12/10/2024
Cx unit locked and gave error Found ui on but nothing responding Unit needs control but part is nla 4452890; ordrng 1 4452890 (microcomputer)
We serviced a
BOSCH DISHWASHER
Model SHE53TL6QC/09
Near Cleveland Heights, OH 44118
Brian M
Job Details: 12/10/2024
Cx e15 error Found unit to have e15 error float switch open Removed kick plate found no water but float switch to have been chewed on by mouse And piece of foam under switch Cleaned up foam and reset error Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Beachwood, OH 44122
Brian M
Job Details: 12/10/2024
Installed control and jack Tested jack using a cup a hot water and checking resistance at control on the orange and green wire Both upper and lower jacks read 12.48ohms with a cup of hot water Ran test bake to 350 Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG RANGE
Model MGT8720DS05
Near Kent, OH 44240
Corina H
Job Details: 12/10/2024
CC that the upper oven is not heating. Confirmed. Found the igniter is weak. Replaced the igniter from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6150PW0
Near Kent, OH 44240
Corina H
Job Details: 12/10/2024
"Cust showed pop, sent pic. CC that the unit does not start. Confirmed. Checked power, good. Checked the connections, fuses, good. Found the ui start button is not responding. Will need a control and ui; ordrng 1 W11627521 (Ui) and 1 W11728016 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Kent, OH 44240
Corina H
Job Details: 12/10/2024
Replaced the lid. Tested. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW3
Near Aurora, OH 44202
Corina H
Job Details: 12/10/2024
"CC that the unit is not turning on. Confirmed. The light comes on, in the drum. The ui is not responding by touch. Will need a control and ui. ; ordrng 1 W11367339 (Ui) and 1 W11685957 (Control)"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8WF1
Near Chagrin Falls, OH 44023
Corina H
Job Details: 12/10/2024
"CC that the ice maker is not cycling. Confirmed. Held the power buttons to the Icemaker . Powered on. Will need a new ice maker assembly ; ordrng 1 5304524715 (Control/ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER GAS
Model MGD5500FW0
Near Solon, OH 44139
Corina H
Job Details: 12/10/2024
"CC that the unit is not drying the clothes. Confirmed. Checked the vent outside, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Gas coils cycling properly. Replaced the moisture sensor harness. Cust wants to normal cycle to run 47 minute. Advised Cust all cycles except time dry is preset for time. Did put it in more dry and its at 46 mins. The time is est can add or drop the time. Time dry will only run for what you set it for."
We serviced a
WHIRLPOOL DRYER
Model LEQ8857JQ0
Near Solon, OH 44139
Bill
Job Details: 12/10/2024
"Cc making loud noise, confirmed cc. Roller was wore out, replaced rollers, pulley, and belt from truck stock. Tested opt test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Brecksville, OH 44141
Bill
Job Details: 12/10/2024
"Cc not cooling, confirmed cc. 80 deg in fc, compressor not running and inverter board flashing a code 4 (compressor fault) ordered new compressor, filter dryer, inverter board and couplings. Follow up scheduled for 12/13; ordrng 1 W11578205 (Compressor) and 1 W11504431 (Coupling) and 1 W11504415 (Coupling) and 1 W11506621 (Coupling) and 1 W11506635 (Coupling) and 1 W11109499 (Filter dryer) and 1 W11504445 (Coupling) and 1 W11506623 (Coupling) and 1 W11578028 (Inverter box)"
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Broadview Heights, OH 44147
Bill
Job Details: 12/10/2024
"Cc not spinning out like it used to, confirmed cc. Removed belt cover, belt was heavily worn. Ordered new belt and pulley, follow up scheduled for 12/13; ordrng 1 WH01X27538 (Belt) and 1 WH03X32097 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Parma, OH 44129
Manny
Job Details: 12/10/2024
"Cc unit not cooling in the ff verified and evap covered in ice and heater not coming on, unit needs evap harness assembly ; ordrng 1 W11650661 (Defrost heater) and 1 W11546690 (UI)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Parma, OH 44130
Manny
Job Details: 12/10/2024
"Cc unit not working, verified and when to remove agitator and shaft came out with it unit needs agitator assembly, gearcase, and cam; ordrng 1 W11686052 (Wash plate) and 1 W11614636 (Agitator) and 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley)"
We serviced a
KENMORE REFRIGERATOR
Model 795.68272900
Near Madison, OH 44057
Dan
Job Details: 12/10/2024
"Customer complaint that unit is not cooling, fresh food section and freezer section temperatures are at 53 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator , customer does not want repair ; ordrng 1 5421JJ1001B (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Beachwood, OH 44122
Brian M
Job Details: 12/10/2024
Cx unit not heating Found element open Needs element also recommend thermostat ; ordrng 1 WP3387747 (element) and 1 280148 (thrmst-fix)
We serviced a
MAYTAG FREEZER
Model MZF34X16DW10
Near Moreland Hills, OH 44022
Brian M
Job Details: 12/10/2024
"Called whirlpool Went through the steps in the list, re pressured with nitro for 15 min at 250 psi with no change Unit going for review. 3-5 days whirlpool will reach out to customer"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, OH 44077
Joe O
Job Details: 12/09/2024
"Cc: leaking, ui only displays dashes. Found error codes f0e2(oversuds) f3e1(pressure sensor missing or out of range) f5e2(lock failure) f3e2(wash ntc open or shorted). Found bellow torn. Found service pointer(W11436352) for this issue. Found display flashing, and will not allow selections. Needs control, ui and bellowCustomer does not want to repair at this time; ordrng 1 W11322901 (cntrl-elec) and 1 W11316623 (console) and 1 W11314648 (bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Painesville, OH 44077
Joe O
Job Details: 12/09/2024
"Cc: not spinning out clothes. Found error code 15(water temp thermistor) 26(oob final spin) 14(lid lock failure) 23(critical lid lock failure) 11(clock monitor). Ran manual test cycle. Found in spin unit would not reach high speed. Bearing noise in spin. Checked under unit. Found gear case leaking oil. Found belt tearing. Needs gear case, belt, and pulleyCustomer does not want to repair at this time ; ordrng 1 WH03X33729 (Gear case) and 1 WH01X24697 (washing machine driv) and 1 WH03X32097 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
David R
Job Details: 12/09/2024
"Ice maker is good and has been working since last visit. Replaced deli with control, harness to deli door, all LEDs. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Avon, OH 44011
Marie V
Job Details: 12/09/2024
Replaced assembly separator. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ3
Near Rocky River, OH 44116
Marie V
Job Details: 12/09/2024
"Cc that unit got very hot inside and it was not spraying water. Confirmed, found motor is disconnected, removed unit, corrected issue. Tested unit. Working properly. Op test ok"
We serviced a
MAYTAG RANGE
Model MGR5770BDW
Near Cleveland, OH 44102
Marie V
Job Details: 12/09/2024
"Cc that oven will not pass 185*. Confirmed, found igniter off place, corrected and tested, drawing only 2.54amps. Weak igniter. Will need new. Cust will fix himself. ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER ELE
Model MGDB835DW3
Near Parma, OH 44130
Marie V
Job Details: 12/09/2024
"Cc that unit is making a squeaky noise when running. Tested unit, took apart. Found pulley not spinning, rollers are going the same way. Will need new kit. Replaced from T/S. Cleaned out lint. Tested unit. Working properly. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Berea, OH 44017
Marie V
Job Details: 12/09/2024
"Replaced control board and harness, ran calibration and auto test. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Fairview Park, OH 44126
Marie V
Job Details: 12/09/2024
"Cc that unit is not draining, F0E2 over suds , F8E1 long fill , F9E1 long drain. Tested unit, replaced drain pump. All working properly now. Explained cust detergent amount per load. Using correct amount, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Fairview Park, OH 44126
Marie V
Job Details: 12/09/2024
"Cc that door seal is broken. Confirmed, replaced door seal. Used steamer and petroleum jelly for seal. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cleveland, OH 44111
Mac
Job Details: 12/09/2024
There was no refrigerant to recover. Removed compressor and drier. Installed new drier and compressor. Pulled 30 inch vacuum on system for 20 minutes. Vacuum held for an additional 20 minutes. Charged system with 4.65 oz of R134A. Installed new Orion board. Unit began cooling. Advised 24 hours to cool. All tested ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Westlake, OH 44145
Mac
Job Details: 12/09/2024
"Removed microwave from cabinet. Installed new fan motor, blade, and housing. All tested ok afterwards."
We serviced a
LG RANGE
Model LSEL6337F
Near Perry, OH 44081
Dan
Job Details: 12/09/2024
"Installed new led board, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model RTD2100CAL
Near Geneva, OH 44041
Dan
Job Details: 12/09/2024
"Customer canceled at the door, said they sent a message to the office saying that they didnt need service"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lorain, OH 44053
Angel
Job Details: 12/09/2024
Cc that unit is not cooling as should. Unit is 8n the garage and its not a heated garage temperature is dropping and causing unit not to run properly. Got unit to run and had a good frost pattern but shuts off when temperatures drop. Explained to customer issue and he stated he will just unplug it for now and use it during the spring and summer time.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Elyria, OH 44035
David R
Job Details: 12/09/2024
"Replaced main control, pump, latch, and actuator from t/s.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/09/2024
Installed led Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KOEC530PSS00
Near Chagrin Falls, OH 44023
Corina H
Job Details: 12/09/2024
"CC that there is a noise from the turntable. Confirmed. Replaced the drive and ring. Tested. Several times, no noise. Opt test ok. If the noise comes back will need a 2nd tech. Unit is a microwave/wall oven."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elyria, OH 44035
David R
Job Details: 12/09/2024
"Cc unit will not go through wash. Found errors. F7E9, F7E4, F6E3. Bolt to slider assembly that keeps the drive system in place will not come off. Corroded. Will have to order entire drive system. Gearcase, rotor, stator, clutch, slider, bolts, washplate. ; ordrng 1 W10902814 (Washplate) and 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 6 W11027980 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, OH 44149
David R
Job Details: 12/09/2024
Cc icemaker not working. Ice maker is getting power but the icemaker cycle test not working. Ordering icemaker ; ordrng 1 W11700250 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Aurora, OH 44202
Corina H
Job Details: 12/09/2024
"CC that the center burner and oven does not light. Confirmed. Found the center burner covered in oil. Cleaned the burner, tested. Good. Tested oven, not lighting. Found a pan hitting the igniter. Advised Cust to remove the pan from the drawer"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Berea, OH 44017
Mac
Job Details: 12/09/2024
Arrived at customers home and part had not arrived. Rescheduled. ; schdld next appmnt for 12/11 WED PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM08
Near Strongsville, OH 44149
David R
Job Details: 12/09/2024
"Cc of temp fluctuations. Unit is in a non heated garage. Advised customer of minimum and maximum temp of where the fridge is suppose to be located per owners manual. Not garage ready unit, so unit will not come on at all or as often because it feels its already cold. Unit is working as intended. Op Test Ok."
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS05
Near Ashtabula, OH 44004
Jason N
Job Details: 12/09/2024
Cc lower trim missing Installed lower vent trim. Op test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, OH 44139
Jason N
Job Details: 12/09/2024
"Swapped door and hinges, leveled unit. Customer satisfied with door operation and leveling of unit. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Solon, OH 44139
Jason N
Job Details: 12/09/2024
"Cc dent in door panel and making a loud clicking noise when opening and closing doorConfirmed dent in door panel, this is the inner panel, part ordered based on pre id is incorrect. Ordering correct panel. Found noise in question is the kickplate contacting the lower part of the door, kickplate is not secured on right side. Secured kickplate, no more noise. ; ordrng 1 W11559689 (Door-inner)"
We serviced a
WHIRLPOOL RANGE
Model WFES3030RB0
Near Strongsville, OH 44136
David R
Job Details: 12/09/2024
"Cc questions about heat temp and cosmetic damage, complaint of banging. Unit is past 30 cosmetic warranty. If customer wants to try to get an authorization, will have to call Lowes/Whirlpool. Took pics of cosmetic. Scratch on cooktop, build up on inner door. Seal was off on left side, was able to correct and push back in. Tested temp, 350* and 400* reading normal. Temp is good. Advised customer banging is most likely due to expanding and contracting of the oven cavity. As of today, besides the cosmetic, unit is working as designed. Customer calling whirlpool about cosmetic. Unit Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model LER4634JQ2
Near Middleburg Heights, OH 44130
David R
Job Details: 12/09/2024
"Replaced element, door switch, cutoff kit. Tested good. Advised of cleaning vent if needed. Op Test Ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near Broadview Heights, OH 44147
David R
Job Details: 12/09/2024
Replaced all LEDS. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Brook Park, OH 44142
David R
Job Details: 12/09/2024
"Replaced cam, belt, motor and gearcase. Ran test mode and Quick wash. All good. All components working. Good. Customer to tightened and secure drain hose. Op Test Ok."
We serviced a
IKEA WALL OVEN
Model IBS550DS01
Near Aurora, OH 44202
Corina H
Job Details: 12/09/2024
"CC that the unit is dead. Confirmed. Found the fuse is open. Jumped the fuse, unit turned on. Fan is running at speed. Will need a new fuse; ordrng 1 WPW10545255 (Thermal fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model GGQ8858EQ0
Near Aurora, OH 44202
Corina H
Job Details: 12/09/2024
"CC that the unit is not heating. Confirmed. Found the thermal fuse, open. Replaced the fuse from t/s. Tested. Opt test ok. Cust wanted me to leave the dryer out to clean the vent for outside. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Kent, OH 44240
Corina H
Job Details: 12/09/2024
CC that the is not cooling. Confirmed. Found the compressor is seized. Will need a compressor. ; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Drier) and 1 W11504445 (Coupler) and 1 W11504447 (Coupler) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Rootstown, OH 44272
Corina H
Job Details: 12/09/2024
Replaced the diverter. Tested. Opt test ok. ; used 1 W11662107 (Diverter) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100Hw3
Near Garrettsville, OH 44231
Corina H
Job Details: 12/09/2024
"CC that the unit does not start, close lid comes up. Confirmed. Found the strike broken. Replaced the strike from t/s. Opt test ok. ; used 1 W11457841 (STRIKE) from stock"
We serviced a
KITCHENAID WINE COOLER
Model KUBR204ESB00
Near Chardon, OH 44024
Joe O
Job Details: 12/09/2024
"Cc: not working. Found no lights illuminated on display. Pulled unit. Found unit connected to gfi outlet, gfi tripped. Found compressor pulling .8 amps. Op test ok"