Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit won’t dispense ice Found ice container full of ice, but some fused cubes near front of container not allowing ice to dispense. Removed fused ice and tested dispense. Ice dispense good. Cubes look normal. Advise customer cubes may stick together periodically and to removed container and shake it up to loosen cubes. Op test good."

Near N Ridge Rd, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Customer complaint im not working, no errors, water filled, ice level sensor checks pass, im failed W10746960, quoted, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"

Near Queens Park Ave, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WASHER GE GTW460ASJ7WN Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Eastlawn St, Geneva, OH 44041
David R.

David R.

WASHER MAYTAG MGD7230HW0 "Customer had POP. Put unit feet on, tested. Good. Op test ok"

Near Robert Dr, Brook Park, OH 44142
Dan H.

Dan H.

WASHER FRIGIDAIRE LAFW3511KB0 "Customer complaint that unit is not filling with water, started quick wash cycle, door lock started buzzing, pushed door in unit started filling, customer recently replaced door lock themselves, found drain hose more than 4” into drain, canceled and started again, unit filled to normal water level, op test good"

Near Rockside Rd, Bedford, OH 44146
David R.

David R.

RANGE WHIRLPOOL WFG515S0JW0 "Replaced part. Tested, on bake 350. Good. Op test ok"

Near Hocking Blvd, Brook Park, OH 44142
Corina B.

Corina B.

RANGE JENN-AIR JGS8860BDP18 CC that the bake does not work checked the igniter.80 amps. Replaced the igniter. Heated oven to 350*. Optest ok

Near Derbyshire Rd, Cleveland Heights, OH 44106
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT118FFFZ06 Customer showed pop took pic Cc unit making a ticking noise Turned unit off and back listened to unit run could not duplicate a abnormal noise Advised to record noise if it returns

Near Cedarwood Ct, Middlefield, OH 44062
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE334GPS0 "Cc unit trips fuse or doesn’t power back onCustomer stated she would have to reset breaker after the cycle to be able to start another cycle. She is unsure if the breaker tripped or she just has to reset it between cycles. Ran diagnostics, no codes stored. Let diagnostics cycle run in entirety. Amp draw on unit peaks at 6.7a when heater is on. No codes at end, all functions passed. Ran quick wash cycle. Could not duplicate power off issue. Ordering main control and ui panel in case this is a intermittent panel response issue. ; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)"

Near Westwood Dr, Willoughby, OH 44094
David R.

David R.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced part. Steamed and hot gun gasket. Told customer to let conform to cabinet for at,east 30-45 mins. Good. Op test ok"

Near Indian Creek Dr, Middleburg Heights, OH 44130
David R.

David R.

DISHWASHER KITCHENAID KUDE20IXSS8 Replaced parts. Tested. Good. Ran diagnostics test. Good. Op test ok

Near Lexington Cir, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Replaced parts. Good. Set back to recommended temp settings. Give 24 hours to return to normal temps. Cleaned up pet hair from grill. Drain tube was clogged, corrected all. Op test ok"

Near Drake Rd, Strongsville, OH 44136
David R.

David R.

WASHER WHIRLPOOL WFW94HEAW0 "The air trap part came today while I was here. Replaced. Tested. All parts check good. Customer had an extra outer tub delivered to her. Let her know I will send that over to the office to see if we want it shipped back or not, if not customer can toss. Customer said with new tub in, on a heavy load she heard a little noise. I moved around all parts and checked good. If anything pops up. We can send a tech out. As of now, op test ok."

Near Lookout Dr, Brecksville, OH 44141
Brian M.

Brian M.

DISHWASHER/B-IN MAYTAG JDB6510AWP Installed outlet OP Test Ok

Near River Glen Dr, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDHB00 Installed diffuser and gasket and sealed rear hole Advised when new ice bucket comes in to install OP Test Ok

Near Traver Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

COOKTOP ELE JENN-AIR JED8230ADW "Customer complaint oven not working, power is not at cooktop, breaker is off, customer stated there was an explosion down stairs when electrician was there so she does not want to go turn on breaker on, advised customer to have an electrician get power to the cooktop before unit can be serviced"

Near Penshurst Dr, Beachwood, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWB766FW1 "Replaced parts listed, op test good"

Near Longmeadow Ln, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW3 The unit had a off balance code I cleared the codes I did not recalibrate machine the drain is twice as high as the washer after the unit drains there’s still water remaining at the end of the cycle due to how high the drain hoses.

Near Ninevah Rd, Ashtabula, OH 44004
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer not advancing water fill when washing bulky items like comforter, in basement without a load to test, ran diagnostics no errors, started bulky wash cycle, unit filled and advanced to wash, secured drain to sink, advised about gfci and max load size, unit is operating as designed"

Near Hildana Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

WASHER MAYTAG n/a "Cc of noise Found noise coming from bearings also found washplate to excessive play Will need tub hub bearing kit and washplate ; ordrng 1 W11252784 (Washplate) and 1 W10820039 (hub) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"

Near Klatka Dr, Chardon, OH 44024
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit tested good

Near Beaver Center Rd, Linesville, PA 16424
Dan H.

Dan H.

DRYER KENMORE 110.965762 "Customer complaint that unit is not starting, Confirmed, found thermal fuse open, jumped out, ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near James Ave, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced the rails and door switch. Optest ok

Near Mars Ave, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Cust showed pop, sent pic. CC that the ff is not cooling and making a loud noise. The control will not go into diag. Found the fan hitting ice. Will need a main control and fan. ; ordrng 1 W11353813 (Control) and 1 WP2315539 (Fan)"

Near E 113th St, Cleveland, OH 44104
Jeff M.

Jeff M.

WASHER MAYTAG MHW3505FW0 Installed new part unit tested good

Near Thrush Dr, Roaming Shores, OH 44084
Brian M.

Brian M.

DISHWASHER MAYTAG MDB9959SKZ0 Installed sump pump Ran test cycle no leaks OP Test Ok

Near Ironwood Cir, Aurora, OH 44202
Brian M.

Brian M.

RANGE WHIRLPOOL WFE540H0AH0 Installed bake element Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Hampton Cir, Aurora, OH 44202
Dan H.

Dan H.

WALL OVEN KITCHENAID KOCE507ESS06 "Installed new cavity fuse, op test good"

Near Farview Rd, Brecksville, OH 44141
David R.

David R.

DISHWASHER KITCHENAID KUDS30IXBL7 "Cc unit is starting, draining, flashing all over. Customer said sit happens as soon as you close the door. Closed door. Buttons jumping around, trying to activate but not going into an actually cycle. Cannot get into diagnostics, some buttons will not take command. Went and looked through tech sheet. Unplugged UI from control, closed door, did not drain. Tried again after 10 seconds. Still the same. Will need control and UI. Gave estimate to customer. Do not order parts ; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10500172 (panel-cntl), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Juniper Ct, Strongsville, OH 44136
Gabriel P.

Gabriel P.

DRYER AMANA NGD4655EW2 put a little bit of w2 40 on chute,pass.opt test ok Also customer said she paid in the store for then to swap door she shouldn’t have to paid advise her we are a technician company’s and we are not best buy so told her she’s going to have to contact them or otherwise we have to charge her for switching doors"

Near Osborn Rd, Bay Village, OH 44140
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc of noise. Coming from motor, blower. Found debris, and broken fin on blower wheel. Ordering blower wheel and motor.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)"

Near W Sprague Rd, Cleveland, OH 44130
Gabriel P.

Gabriel P.

WASHER KENMORE 110.248623 "Customer complaints unit not spinning,found coupling broken replace from truck stock 285753a,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Lear Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW The units Capacitor is not storing a charge Allowing it to not agitate correctly.; ordrng 1 W11158830 (capacitor)

Near Parrish Rd, Conneaut, OH 44030
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DC5 Installed new part unit tested good

Near Labrador Ln, Painesville, OH 44077
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MEDB835DC3 Replace inner door but customer show me one of the trim on front door on the left loose when changing door notice the plastic hole for the screw was broke but explain customer that is not a functioning part it reconsider as cosmetic so I could guarantee her that it will be cover office review this and give customer a call spoke to bj he said customer need to call whirlpool cause is a cosmetic issue

Near Daegan Dr, Avon, OH 44011
Jason N.

Jason N.

RANGE KENMORE 790.980238 Installed relay board and blower fan. Ran functionality test an all burners and bake test to 350 on both upper and lower ovens. All checked good. Op test good.

Near Arcola Rd, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Found ice in mold Replaced heater control and valve Ran test 57 and 43 OP Test Ok Ice ejected and re filled Advised to give it 48 hours to produce

Near Whisperwood Ln, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Cc of ice build up in fridge Found evap completely frosted over back wall encased in ice Cleared ff evap found fan not running Replaced using truck stock Switch defrost setting to normal OP Test Ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock

Near Derbyshire Ln, Chagrin Falls, OH 44023
Dan H.

Dan H.

RANGE WHIRLPOOL WGG745S0FS02 "Installed new latch, op test good"

Near Andrea Ln, Cleveland, OH 44109
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRFF302ESS01 CC that the unit is not cooling. Checked the evap partial pattern. Will need a new evap and compressor. ; ordrng 1 W11459354 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)

Near Arthur Ave, Lakewood, OH 44107
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SHZ0 "CC that the dishes are coming out dirty. Ran diag, 6-4 float switch open, 7-1 no heat. Found the pump and motor wires not plugged into the control. Reattached the wires. Ran a calibration. Optest ok."

Near Sycamore Dr, Fairview Park, OH 44126
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the led lights. Optest ok

Near Eldorado Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ The icemaker has a e2 code motor lost home position needs the icemaker ; schdld next appmnt for 8/21 FRI 12-5

Near Rock Creek Rd, Chardon, OH 44024
Corey L.

Corey L.

DRYER KENMORE 110.6810231 "Installed element, op test good"

Near Harbor Dr, North Ridgeville, OH 44039
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFS20EVMS11 The icemaker was continuously cycling. Installed new part unit tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Arden Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER AMANA NFW5800HW0 Installed new part unit tested good

Near Althea Dr, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR JENN-AIR JFC2290VEM8 CC that the unit is leaking. Found the drain hole blocked with ice. Service pointer W10632338E to replace the drain tube. Will need a drain tube; ordrng 1 W10619951 (Drain tube)

Near Redwood Blvd, Avon Lake, OH 44012
Corina B.

Corina B.

DRYER GE DWXR483EG0WW "CC that there is a squealing when running. Found the bearing is cracked, the pads are missing and the idler pulley is seized; ordrng 1 WE12X83 (Idler) and 1 WE3M26 (Bearing) and 1 WE1M504 (Pad) and 1 WE09X27634 (Felt) and 1 WE1M1067 (Felt), used 1 Shipping from stock"

Near Charleston Ave, Avon Lake, OH 44012
Corey L.

Corey L.

DRYER MAYTAG MCE8000AYW "Was able to remove pulley, replaced pulley with extra stock part WP31001535, op test good, took unused motor for return

Near Winston Ln, Solon, OH 44139
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW0 "Customer complaint of f5 error, ran diagnostics found f5e2(lid will not lock), f5e3(lid will not unlock) , and f5e1(lid switch fault) error codes, unit needs new lid lock, installed new lid lock, ; used 1 W10810403 (LID LATCH) from stock"

Near Washington Blvd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MRT311FFFH00 Customer need bottom fridge seal but notice that seal comes with the door call shawn he said to order door also hinges defective replace other parts ordering parts needed also office make sure fridge door comes with seal ; ordrng 1 LW10668765 (dor-fip) and 1 W11169703 (shim) and 2 WP2183805 (bracket)s and 2 WP487576 (washer)s and 2 WP489467 (washer)s

Near Homestead Park Dr, Strongsville, OH 44149
Dan H.

Dan H.

WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not working, found unit dead , no buttons responding, unit needs new control and user interface, ordering control, I have a user interface, left with office at lofts; ordrng 1 W11334214 (Cntrl)"

Near Barber Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 I called tech line I explain to them the situation but the unit is still squealing after 2 stators in one tub replacement they recommended for the tub to be replaced a second time.

Near Lake Rd E, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 Found gearcase leaking oil and agitator teeth stripped so as hub ordering parts needed some parts that I ordered has oil all over it ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)

Near Stanford Ave, Elyria, OH 44035
David R.

David R.

RANGE JENN-AIR JDS9860AAP "Cc of F1 code when baking. Went through tech sheet. Tested sensor, fluctuations but had oven door open and bake was at 400. Good. Per tech sheet will need new control. Gave estimate to customer, customer paid SVC, do not order parts ; ordrng 1 12001656 (sensor,ovn 44.83) and 1 WP5760M301 (CONTROL 987.24), used 1 SHIPPING (shipping and handling) from stock"

Near Morgan St, Oberlin, OH 44074
Corey L.

Corey L.

DISHWASHER KITCHENAID KDPM604KPS0 "Customer complaint of noise about an hour into cycle, customer showed video of noise and sounds like it could be from fill valve or wash motor, ran express wash for 10 min twice, no noise, ran diagnostics found two f8e2 inlet valve electrical problem errors, fill valve meter checks ok, solenoid check passed, started and stopped fill several times to try to warm valve, ran 40 min wash cycle, ran diagnostics cycle, no unusual noises heard, fill valve needs replaced, advised customer to open door to pause cycle when noise is heard on the day we will return to pin point where noise is coming from, at that point if noise is still not heard we will replace sump and motor and fill valve when we return with fill valve; ordrng 1 W11434044 (VALVE)"

Near Martin Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

FREEZER WHIRLPOOL WZF34X20DW01 "Door was damage,re ordering ; ordrng 1 W10746789 (dor-fmd)"

Near Peregrine Pl, Amherst, OH 44001
David R.

David R.

WASHER WHIRLPOOL WFW94HEAW0 "Replaced parts. No leaks. Found from unit banging around, cracked the tip of the air trap. Will have to order out. Only need one tech to return and install. Customer can use for now and if something pops up can call and let us know. ; ordrng 1 WPW10260500 (trap)"

Near Lookout Dr, Brecksville, OH 44141
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Call customer leave voicemail,replace parts,cooling started working but dispensing water did not verify if water was coming in to unit pass order filter housing ; ordrng 1 W11162041 (housing)"

Near Livingston Dr, Avon, OH 44011
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW5620HW0 Customer had the electric company come out to inspect electric lines at the road and electrician come out to inspect the in-house wiring everything tested good came back normal. Customer still having issues with the machine machine needs new user interface and main control; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec)

Near Indianola Dr, Madison, OH 44057
Jeff M.

Jeff M.

DRYER AMANA NED7200TW "The unit is not heating when you first turn it on there’s a little bit of heat. After that heat stops the heating relay on the main control is operating correctly the unit is getting correct power I found the cycling thermostat has zero ohms should be 10 K owns needs a new cycling thermostat; ordrng 1 WP35001191 (thermistor), used 1 SHIPPING (shipping and handling) from stock"

Near Swetland Rd, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL XXXX Customer needs a plumber he needs the waterline hooked up to the fridge the machine is brand new two weeks old. Explain we do not hook up waterlines. He needs a plumber. I would’ve just hooked it up if there was an existing waterline but he needs the floor cut the waterline ran the whole nine

Near Beach St, Geneva, OH 44041
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DC3 "Found error code f7e9 locked rotor ,and f0e5 off balance load and f0e3 overload and f2e1 stuck key delete codes ran calibration and auto test pass ran a normal cycle with a size of 7regular large towels pass,opt test ok"

Near Princess Anne Ct, Lorain, OH 44052
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FSS00 "Cc unit not cooling in fridge Found ff evap fan not running properly bearing in fan is loud Needs evap cover fan kit ; ordrng 1 W11167902 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Tall Pines Dr, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Center Ridge Rd, Rocky River, OH 44116
Corina B.

Corina B.

DRYER WHIRLPOOL GEW9200LQ0 "CC that the unit does not heat. Confirmed. Checked the terminal block, good. Found the thermal cutoff is open. Jumped the wires, unit started heating. Will need a thermal cutoff.y; ordrng 1 279973 (Thermal cutoff)"

Near Knollwood Trail, Cleveland, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Cc shelving isn’t on correctly and light in FZ not always coming on. Corrected shelving. Replaced light with one off the truck. Tested good. Op test ok; used 1 W11396033 (SWITCH ) from stock

Near Avalon Dr, Parma, OH 44134
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8000BW0 "Customer complaint that unit is making a loud noise in spin, confirmed, bearings are worn out, installed new bearings, op test good ; used 1 W10435302 (BEARING) from stock"

Near Idlewood Dr, Brooklyn, OH 44144
Dan H.

Dan H.

DRYER WHIRLPOOL WED6620HC0 "Customer complaint of loud noise, found dryer vent rattling, adjusted, op test good"

Near W 12th St, Cleveland, OH 44109
Dan H.

Dan H.

DRYER MAYTAG MGDC465HW0 "Customer complaint that unit smells like gas, started timed dry cycle, burner lit, no gas smell noticed, the floor of the basement that the unit is in was recently painted advised customer that this is likely the cause of the smell she noticed, unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Oak Park Ave, Cleveland, OH 44109
Jason N.

Jason N.

DRYER WHIRLPOOL WGD7000DW3 "Cc unit door hard to closeReplaced catch and strike using customer supplied pre Id parts. Closed up catch a little bit to ease closing of door. Let customer close door, customer satisfied. Op test good."

Near Browning Ct, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint lettuce and greens froze and went mushy a few times, temps were 34-38 in ff 0 frz, water line is hooked up, advised to keep lettuce away from wall, adjusted temp to 40 and advised to allow 24hrs for temps to settle"

Near Hartford Ct, Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

DRYER CROSLEY VGD6505GW0 "Unit heating properly temp inside unit 347 heat coming out of unit 215 there may be a clogg in the ceiling vent advise customer to get maintenance person to check vent,opt test ok"

Near W 24th St, Lorain, OH 44052
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint of f5 error , plugged unit in, f5 flashes then user interface shuts off and this repeats, unit needs new control, customer says he paid sears for a warranty,advised customer to call sears; ordrng 1 W11162440 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"

Near Scottsdale Blvd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBRA20ELSS01 Replace parts opt test ok

Near Welshire Dr, Bay Village, OH 44140
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIV29PCMS01 Cc unit loud again Found freezer fan frosted up again Called whirlpoolThey recommend replacing fan and bimetal and setting defrost to timed; ordrng 1 WPW10514110 (motor evaporator)

Near Lucky Bell Ln, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ "Temp was accurate,freezer temp 04 and fridge temp 36 on recommended working as designed,opt test ok"

Near Center Rd, Avon, OH 44011
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SMBM "Cc unit not making iceRan manual harvest test on ice maker, ice maker not indexing, power into ice maker good at 120v. Unit needs ice maker. Do not have replacement truck stock in yet, will need to order. ; ordrng 1 W10884390 (icemaker)"

Near Shannon Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replace parts opt test ok no need for door do not order it was just a defective hinge,correct issue,opt test ok"

Near , CT
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFC150M0EB4 "Found loose screw correct issue,opt test ok Also customer didn’t got receipt I need it but took a picture the one she has Home Depot did not send her the right one they told her thats all she need she will contact Home Depot to get actual receipt "

Near Greenwich Ave, North Ridgeville, OH 44039
Jason N.

Jason N.

REFRIGERATOR AMANA ART318FFDW06 "Cc unit not coolingPlugged unit in, compressor not running. Good power to start relay at 116v. Replaced start relay, breaker tripped when compressor tried to start. Ohmed out compressor pins, found common to start pins reading only 1.3 ohms, essentially shorted. Unit needs compressor. ; ordrng 1 W11209866 (compressor19609) and 1 WPW10143759 (dryer)"

Near St Clair Ave., Cleveland, OH 44108
Joe O.

Joe O.

RANGE WHIRLPOOL WFE550S0HZ1 Installed hinges. Op test ok

Near Moseley Rd, Madison, OH 44057
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit not powering on Found control getting power but not turning on Needs control ; ordrng 1 W11116592 (cntrl-elec)

Near E Garfield Rd, Aurora, OH 44202
Joe O.

Joe O.

WASHER MAYTAG MVWB725BW0 Cc: sound like a jetFound bearings extremely loud in hand spin. Needs bearing and shaft kitCustomer does not want to repair at this time

Near Galloway Trail, Novelty, OH 44072
Corina B.

Corina B.

DRYER MAYTAG MEDC465HW0 "Cust showed pop, sent pic. CC that the unit is not working. Checked the outlet l1 to n 120volts, l2 to n 0volts l1 to l2 0 volts. Will need an electrician. Optest ok."

Near Tiverton Rd, Cleveland, OH 44110
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 water spitting from dispenser and loud chatter, while Drees is calling wpl back turned pressure down a little on water line, pressure is now normal, advised Drees to call us with concessions number for visit, customer would like pressure regulator W10786952 installed so valve can be opened all the way, I don’t believe this is necessary"

Near River Smt, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint fridge not cooling, confirmed both sections room temp, fans are on compressor is not, while accessing compressor comp kicked on then off in a few seconds, found start dev failed, replaced with ts part, *have several extra in truck please do not restock this time, replaced start dev, op test good, advised customer to allow 24 hours for temps to settle, unit has about 1/4” on both sides and about 1” on top advised unit needs airflow and it’s recommended to have at least 1 1/2” on both sides and 3” on top; used 1 8201786XX (STARTERXXDO NOT ORDER HAVE SEVERAL SURPLUS) from stock"

Near Jasmine Dr, Seven Hills, OH 44131
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice door not sitting properlySnapped ice door in place. Tested. Op test ok

Near Riverview Ct, Bentleyville, OH 44022
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH53520CS7 "Cc: unit stays on when door is openTested unit multiple times. Let unit run. Ran unit and opened the door, could not duplicate issue. Op test ok"

Near Traymore Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

DRYER WHIRLPOOL WED4850HW0 "CC that the unit is tripping the breaker and after a while the dryer starts again. Checked outlet, good. Turned dryer on let run. Talked BJ checked the red wire from the timer drawling 23.9 amps. Will need an electrician. Optest ok"

Near E 99th St, Cleveland, OH 44108
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BB2 "Cc no unit burners are igniting Checked power in to unit, good at 119v and correct polarity. Checked power into spark module when calling for spark, good at 119v. Replaced spark module using customer supplied pre Id part. Checked burner operation on all burners, good spark and all igniting properly. Op test good."

Near Lakeshore Blvd, Willowick, OH 44095
Brian M.

Brian M.

WASHER MAYTAG MVWX700XL2 "Cc unit loud Found bearings to be worn and making noise with low hand spin speed Needs gearcase replaced Est only ; ordrng 1 W11035747 (gearcase), used 1 SHIPPING (shipping and handling) from stock"

Near Morley Dr, Kent, OH 44240
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2665XEW1 "Installed customer supplied reservoir/filter head, and union. Tested water dispense multiple times, good psi and flow. Op test good."

Near E 214th St, Euclid, OH 44123
David R.

David R.

RANGE JENN-AIR JJW9630DDS "Cc of noise when turning on lower oven. Put bake on and started lower oven, loud noise coming from lower fan. Nothing stuck in it. Gave customer estimate. Customer paid SVC, do not order parts ; ordrng 1 WP74008437 (fan- tange), used 1 SHIPPING (shipping and handling) from stock"

Near Spruce Dr, Oberlin, OH 44074
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2269FRB02 "Cc unit not making ice and loud humming sound.Customer states the humming is intermittent but ice maker hasn’t worked in a while. Found ice maker position in mid harvest, manual cycled ice maker the rest of the way, harvested ice and refilled with water. Checked door switch input, checked good. Found ice maker relay function turned off in menu 193 of diagnostics. Ran manual fan and compressor tests, no abnormal sounds heard. Observed unit for 15 min, no abnormal sounds heard. Advised customer they can record the sound if they had it again for a better idea of what it could be. Could not duplicate humming noise at this time."

Near Oakshore Dr, Bratenahl, OH 44108
Jeff M.

Jeff M.

FREEZER FRIGIDAIRE FFU17F5HWH Remove the old evaporator solder the new evaporator. put the unit in a 30 inch vacuum 20 mins unit tested good charge the unit with 4.2 ounces of Freon unit tested good.

Near Outrigger Cove, Painesville, OH 44077
Brian M.

Brian M.

RANGE JENN-AIR JDS9860CDW1 Installed control and temp sensor Ran test bake OP Test Ok

Near Red Fox Trail, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF532SMHZ02 Installed new part unit tested good

Near Palmer Rd, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8500DC0 CC that the unit does not start. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Will need a main control and ui; ordrng 1 W10838672 (Ui) and 1 W10812418 (Control)

Near Gabriel's Way, Mentor, OH 44060
Jason N.

Jason N.

FREEZER WHIRLPOOL WZF34X20DW01 "Cc unit not cooling wellFound unit full of frost and frozen condensation. Large air leak from lower left side of door, gasket is not sealing on lower left edge or bottom of door. Pulled gasket off to try to flip around, noticed bottom of door is warped. Unit is going to need a new door. Advised customer it will be several weeks for a new door and to call office to schedule when customer receives the door.; ordrng 1 W10746789 (dor-fmd)"

Near Fay Dr, South Euclid, OH 44121
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL MFI2570FEZ07 Cc unit dripping from water dispenser Ran several cups of water but no issue found At this time I can not duplicate a leak at the dispenser

Near Sapphire Ln, Streetsboro, OH 44241
Brian M.

Brian M.

RANGE WHIRLPOOL WFG770H0FZ0 Installed gas lines Could not verify anything else due to no gas in store

Near OH-303, Streetsboro, OH 44241
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food evaporator is frozen over unit is a control board and sensor harness; ordrng 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)

Near Red Oak Ln, Rock Creek, OH 44084
Joe O.

Joe O.

FREEZER WHIRLPOOL WZF34X20DW01 Installed control and thermistor. Op test ok

Near Parkview Ave, Cleveland, OH 44120
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4815EW1 "Installed gear case, cam and motor. Ran auto test and calibration. Op test ok"

Near Nela View Rd, Cleveland Heights, OH 44112
Brian M.

Brian M.

RANGE KENMORE 3627536101 Cc unit will not bake Found bake igniter openReplaced using truck stock Ran test bake OP Test Ok ; used 1 4342528XXX (XXX DO NOT RESTOCK XXX) from stock

Near E School St, Kent, OH 44240
Jeff M.

Jeff M.

RANGE AMANA AGR4230BAW3 I replace the burner heads. I found that the one igniter was too far of a pushed down to increase the spark app. Which allowed for gas to ignite correctly.

Near River Rd, Perry, OH 44081
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5100HC0 "Installed new rear panel, op test good"

Near Granby Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit tested good

Near Doty Rd, Madison, OH 44057
Brian M.

Brian M.

DRYER ROPER RED4640YQ1 Cc unit not drying properly Ran test load with cloths for 20 min unit has normal temps coming from vent Found no issues with unit Venting is good has good air flow Can not duplicate a issue Unit working as design

Near Erin Dr, Kent, OH 44240
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW2 "Customer complaint lid is scratched heavily, confirmed, replaced lid with part ordered, op test good"

Near Clinton Ave, Cleveland, OH 44113
Joe O.

Joe O.

WASHER WHIRLPOOL WFC7500VW2 Installed control and ui. Unit still not functioning. Called whirlpool tech line spoke with Ed. Had me remove all plugs except for ui and power supply. Found unit is still not functioning. No further repairs available. He stated to have customer call customer care.

Near Severn Ln, Wickliffe, OH 44092
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC2 Replaced the main control and ui. Ran a calibration. Brought the core back for return. Optest ok.

Near Arbor Dr, Parma, OH 44130
Corina B.

Corina B.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced the pump and motor and the control. ran a calibration. Optest ok

Near Gatestone Rd, North Ridgeville, OH 44039
Corey L.

Corey L.

DRYER MAYTAG MEDB765FW0 "Customer complaint top of dryer scratched heavily, confirmed, replaced top with part ordered, op test good"

Near Clinton Ave, Cleveland, OH 44113
Corina B.

Corina B.

DRYER MAYTAG MGD6630HC0 "CC that the lint light is staying on. Ran diag no codes. Checked outside vent, clear. Turned dryer on normal cycle, no lint light turned on. Advised cust to clean the lint screen with water. Optest ok"

Near Pheasants Walk Dr, North Olmsted, OH 44070
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFX2571XEM3 Cc: leakingFound drain tube plugged up. Needs P trap. Installed ptrap. Steamed out ice. Op test ok (ptrap); used 1 W10619951 (TUBE-DRAIN) from stock

Near Polo Park Dr, Willoughby, OH 44094
Corina B.

Corina B.

RANGE KITCHENAID KSGG700ESS1 Replaced the blower fan. Heated oven to 350*. Optest ok.

Near Reynolds Rd, Mentor, OH 44060
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer is not operating, no visual defects, plugged unit in and ran diagnostics no errors, ran calibration, op test good"

Near Euclid Ave, Cleveland, OH 44103
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc soap door not functioning Fixed door with new dispenser OP Test Ok

Near OH-88, Ravenna, OH 44266
Corey L.

Corey L.

DRYER KENMORE 110.778941 "Installed ignitor kit sent, op test good"

Near Pinehurst Dr, Euclid, OH 44117
Gabriel P.

Gabriel P.

DRYER SAMSUNG DV42H5200EP/A3 Replace parts opt test ok

Near Bennett Dr, Elyria, OH 44035
Brian M.

Brian M.

DRYER WHIRLPOOL WED5620HW Complaint unit will not power on and missing terminal screws Replaced screws using terminal block kit from truck stock Hooked up power no good Removed top found UI not plugged in Plugged in UI Ran test cycle OP Test Ok ; used 1 279320 (BLOCK-TERM) from stock

Near Nicholas Way, Kent, OH 44240
Gabriel P.

Gabriel P.

RANGE KITCHENAID KOSE500ESS01 Found console not making a beep sound when using timer will need a console try resetting power did not work ordering ; ordrng 1 W10588714 (panl-cntrl)

Near Greystone Dr, Amherst, OH 44001
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5100HC0 "New motor mount is broken off(see pics), reordering motor; ordrng 1 W11026785 (Motor)"

Near Dale Ave, Cleveland, OH 44111
Dan H.

Dan H.

DRYER WHIRLPOOL WED8500DC3 "Customer complaint of padding falling off, found rear felt slide falling off and damaged, unit needs new felt slide; ordrng 1 W11189144 (Seal)"

Near Berkeley Dr, Westlake, OH 44145
Brian M.

Brian M.

WASHER MAYTAG MVWB835DC4 "Cc of no power Found unit to have stored code of f6e2 Unit will not advance past error Needs UI and control Customer to reach out to whirlpool ; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Nancy Dr, Aurora, OH 44202
Jeff M.

Jeff M.

LAUNDRY CENTER WHIRLPOOL WTW5000DW2 I put the unit in diagnostics it did have a lock error code it also had a target speed failure code. I put it in manual test mode I cycled the lock witch tested good. I also ran a auto test cycle unit tested good. Needs a new control everything manually works but these codes are present. back control; ordrng 1 W11116590 (cntrl-elec)

Near Maple Ave, Madison, OH 44057
David R.

David R.

DISHWASHER KITCHENAID KDFE304DBL0 Here to document water damage. Damage kitchen/living room floor. Hooked water and drain back up. Started unit. Water is leaking underneath from wash motor WPW10455261. Took pics of damage and water leaking. Got all pictures to document. If customer needs can contact office. Let customer know to contact state farm and have them give us a call for if they need verification of leak or send us information on to where to send documentation.

Near Kingswood Ct, Strongsville, OH 44149
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found ice maker on frigde not sealing or closing properly and ice maker on freezer not cycling ordering parts needed ; ordrng 1 W10886931 (icemaker) and 1 WPW10549589 (door-ice)

Near Muirfield Way, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed deli board and wire harness Recovered refrigerant Installed listed parts Ran 28inch vac for 20 min let sit for 15 no change Recharged unit with 5.75oz r134a Normal frost pattern showed Advised to let cool for 48 hours OP Test Ok

Near Gates Landing Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 Cc unit not cooling Found unit plugged in but not running Control was not responding to any inputs Unplugged unit for 30sec and plugged back in Control now functioning and frost pattern showing on evap Advised to let cool for 24 hours

Near Brady Lake Rd, Kent, OH 44240
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Thermistor is damaged. Read through notes. Will have to reschedule and order out part, took pics. Setting as two job count. Customer still has food in freezer. Will take a while to steam all ice/frost off. Let customer know to possible unplug unit the morning of before we come out. ; ordrng 2 Wpw10383615 (thermistor)s"

Near Drake Rd, Strongsville, OH 44136
Gabriel P.

Gabriel P.

RANGE GE JB655EK1ES "Replace cord and terminal block customer had wrong cord use one from truck stock,opt test ok ; used 1 PT400 (4 PRONG RANGE CORD) from stock"

Near Ravenway Dr, North Ridgeville, OH 44039
David R.

David R.

SXS REFRIGERATOR KITCHENAID KSC23C8EYY02 "Cc not cooling properly, customer said unit making loud noise from fan in FF, then it stop. Got here temps are 60* in the FF and 30 in FZ. Frost on evap, fan not running. Took off evap and found connection from cabinet, wire has come out of connection port. Rust from water. Tried to splice but wire is too short. Cannot repair, wire goes directly into cabinet. Let customer know."

Near Basswood Cir, Strongsville, OH 44136
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not powering onCustomer forwarded pop to service @fredsappliance.comChecked power into unit at outlet, good at 120v. Checked power at j-box, found wiring connections tapped up and with wrong connectors, wiring burnt and melted. Repaired wiring, cut back to good wire and installed new wire nuts. Unit powered on, ran wash test then cancel drain. Op test good."

Near Forestdale Dr, Kirtland, OH 44094
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Cc pods will come out dispenser but won’t dissolve. Ran diagnostics, no error codes. Found water was turned off to unit, turned back on all the ay. Let customer know water was turned off. Ran without putting hot water to sink first. Diagnostics test checked good. Put on a normal cycle. Let customer know I turned the shut off valve all the way to ensure it was getting enough water coming into the unit. Ran hot water to sink. Ran normal cycle with pod. Pod dropped 16 mins into normal cycle. Checked inside unit 10 mins later. Pod dissolved. Everything checks good. Let customer know to run hot water to sink before usage and that the water valve should be all the way open to allow maximum water to come into unit. Op test ok"

Near Glen Cairn Way, Strongsville, OH 44149
Dan H.

Dan H.

DRYER GE GTDS825ED0MC "Installed new control, op test good"

Near Rogers Rd, Willoughby Hills, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF606ESS00 Where to start found left switch not connected and connector was stuck inside it had alot of insulation it took me for ever to get it loose correct issue then right switch start to act up thinking door is open when is close reset power correct issue check deli control it had water in it and was not working advise customer to replace both the deli control and drawer cause sometimes wire inside corrupt and snap also senior tech bj told me to disconnect wire to the deli drawer and water dispenser should work but it did not work then he spoke to technician joe he said to reset unit for 30 second then water valve should work cause it might be a delay did what he tell me did not work so check voltage to valve when dispense is not getting proper voltage from the board gave estimate customer will not repair

Near Billingsley Row, Avon, OH 44011
David R.

David R.

DISHWASHER KITCHENAID KUDE20IXSS8 Cc not working correctly. Dishwasher not recognizing inputs and turning on cancel off and on by itself. Started a cycle without me touching buttons and won’t cancel. Getting correct voltage. Ordering controls and latch ; ordrng 1 W10473198 (cntrl-elec) and 1 W10619006 (latch-door) and 1 WPW10500181 (panel-cntl)

Near Lexington Cir, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW "Installed new user interface , op test good"

Near Forest Hills Blvd, Cleveland Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Cc: water flowing through ice makerFound water valve stuck open. Needs water valveCustomers pop does not show model number, spoke with BJ he stated to diagnose. He stated he is going to send the pop to whirlpool. Needs approval, Office to contact.; ordrng 1 W11043013 (valve)"

Near Lincoln Ave, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that it’s freezing up and she can’t get water, found water reservoir frozen , followed instructions for service pointer, op test good ; used 1 WR02X11330 (5/16 UNION), and 2 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

Near W 58th St, Cleveland, OH 44102
David R.

David R.

DISHWASHER WHIRLPOOL KDPM604KPS0 "Cc of a whining noise/buzzing sound while running. Sound is coming from the wash motor. Tested individually the components and sounds straight from pump motor. Putting as 3 count since have to take out and flip unit. Customer also mentioned hard to get in and out, hard wired and hard lined in.; ordrng 1 W11412291 (DRAIN PUMP) and 1 W11416362 (PUMP MOTOR )"

Near Sunnyside Ave, Cleveland, OH 44130
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSO48QTX03 Installed chute door and motor. Tested. Op test ok

Near Flanders Dr, Solon, OH 44139
David R.

David R.

DISHWASHER WHIRLPOOL MDB8949SBW3 "Cc of UI. Intermittent buttons working/not working. Service Pointer W10732429B falls underneath. Called techline, Bruce. Ordering UI; ordrng 1 W10811166 (panel-cntl)"

Near Olympus Ct, Strongsville, OH 44149
Brian M.

Brian M.

RANGE WHIRLPOOL WFC150M0EW3 Cc unit not baking or broiling Found relays not opening Replaced fuse and control Ran test bake and broil OP Test Ok

Near Freedom Rd, Windham, OH 44288
David R.

David R.

REFRIGERATOR KENMORE 106.7300351 "Cc not cooling in FF section. Temp reads 60ish in FF. Freezer is holding temp. Went into diagnostics damper is working, opening and closing. Evap Fan not running. Getting 120. Also noted that Right FF door hinge went into door, customer knows but doesn’t want a new door. Ordering out fan motor; ordrng 1 WPW10464673 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Porter Rd, North Olmsted, OH 44070
Brian M.

Brian M.

DRYER MAYTAG MED6230HW1 Cc unit not powering on Found wiring at back of machine miss wired Also found ground and neutral reversed and missing 220v Needs outlet and a breaker checked can not check anything else on dryer

Near Claridon Troy Rd, Burton, OH 44021
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL MDB4949SHW1 Found front panel of door dented but is from the date it was bought is 2 days short and it pass 30 days pre id parts office contact customer if whirlpool the side to not fix the cosmetic issue ; ordrng 1 W11255750 (panel)

Near Parkedge Dr, Fairview Park, OH 44126
Jason N.

Jason N.

REFRIGERATOR ELECTROLUX FFHB2740PS6A "Cc unit ice making overflowing, water in freezerCust had unit powered down and cleaned out when I arrived. Ran various diagnostics tests, all checked good. Display hard to read, led display slightly corrupt. Turned unit back on and observed. Ran manual ice maker harvest, ice maker indexed properly and filled mold with water and stopped. No leakage from water valve. Could not duplicate any issues at this time, I will have to observe the failure/symptoms to be able to fully diagnose."

Near Galaxy Pkwy, Warrensville Heights, OH 44128
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Cc unit not drying properlyCustomer stated long dry times, they have cleaned out vent, but clothing still holding moisture. Ran op test, good heat, checked airflow at vent outlet. Found vent cover flap pinned down by hood basket. Pulled basket out, excellent airflow. Advised customer they can leave as is, or replaced vent cover. Dryer op test good."

Near Elmwood Ave, Independence, OH 44131
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSGG700ESS1 "Found seal wearing tare not sealing also top not closing, vent loose ; ordrng 1 W11025120 (trim-vent) and 1 WPW10162385 (gaskt-door)"

Near Bridle Ln, Berea, OH 44017
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 Replaced parts. Tested. Good. Op test ok

Near Admiralty Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Installed new part unit tested good

Near Stratford Ln, Mentor, OH 44060
Dan H.

Dan H.

DRYER MAYTAG MGDC465HW0 "Customer complaint that unit is not heating, found high limit thermostat open, unit needs thermal cut off kit; ordrng 1 W11050897 (Cut off kit)"

Near Bowmen Ln, Parma, OH 44134
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS30IXBL9 Cc unit smells of burning plastic and not workingFound source of smell to be burnt control board at power in connection from harness. Unit needs control board and wire harness. Customer is calling WP safety to see if repair will be covered.; saved tckt

Near Litchfield Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed module and switch. Lights are functioning, door alarm still going off. Needs controlControl shows out of stock, office to reschedule; ordrng 1 W11224256 (cntrl-elec)"

Near Fulton Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

DRYER MAYTAG MGDC465HW0 Installed new part unit tested good

Near Empire Ave, Cleveland, OH 44108
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MFI2665XEW6 Installed new part unit tested good. As I was walking out cust also mentioned that the filter cover is broken needs more parts; ordrng 1 WP67006331 (cover-filt)

Near Queen Mary Dr, South Euclid, OH 44121
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint of popping noise, found two nails in drain pump, removed, no unusual noises heard, op test good"

Near Parkman Blvd, Brook Park, OH 44142
Joe O.

Joe O.

RANGE GE PGS950SEF5SS "Cc: ui not allowing selections, error code(f76)Tech sheet does not show a f76 error code. Found ui will not allow any selections. Needs uiOffice to schedule for 8-11-2020; ordrng 1 WB27X21183 (glass and touch boar27137), used 1 SHIPPING (shipping and handling) from stock"

Near Cliffdale Ave, Lakewood, OH 44107
Jason N.

Jason N.

DRYER WHIRLPOOL WED5100HW0 "Cc unit making noise and not drying wellRan op test, unit making louder “thump” then normal for these units. Pulled unit apart, found front of drum had a large dry paint bubble in roller track. Filed down smooth. Reassembled, ran op test, unit noises within design. Checked temps on timed dry high setting, outlet reaching 181 degrees. Checked airflow at vent outlet, good airflow. Unit drying op test is good. Advised customer on how sensor dry works and to try timed dry cycles and see if that improves performance."

Near E 135th St, Garfield Heights, OH 44125
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSF26C4XYY03 "Cc unit ff door not sealing, possible gasket issue, and freezer loses cooling Customer stated he thinks the ff door seal is causing the freezer to lose temps, will return to normal eventually. Freezer temps and ff temps normal at this time, ice maker making ice. Replaced ff door gasket using customer supplied part. Steamed gasket pliable to make a good seal. Adjusted door level to match freezer door. Advised customer gasket will relax into place. Op test good."

Near Grenway Rd, Shaker Heights, OH 44122
David R.

David R.

DISHWASHER KITCHENAID KDFE104HWH0 "Replaced parts. Tested, good. Ran diagnostics. Checked no leaks. Good. Op test ok"

Near Park Dr, Brook Park, OH 44142
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ01 Installed fitting. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near Albertly Ave, Cleveland, OH 44134
Gabriel P.

Gabriel P.

WASHER MAYTAG MVW6230RHW0 Ran diagnostics foe2 error code delete ran calibration and auto test pass ran rinse and spin and it got stuck on 13 minutes and kept draining and filling and spin over and over again call bj explain situations and ask me to blow on pressure hose it was hard to blow took back panel clear pressure hose connected to basket them unplug unit to reset control then ran rinse cycle again waited and it pass opt test ok

Near Cherokee Trail, Middleburg Heights, OH 44130
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDE20FBSS1 Found error code control software issue giving estimate customer will not

Near Tucson Dr, Parma, OH 44130
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump , removed, installed new drain pump, op test good"

Near Shady Ln, Seven Hills, OH 44131
Jeff M.

Jeff M.

WALL OVEN JENN-AIR JJW3830WP02 Installed new part unit tested good

Near Oakhill Rd, East Cleveland, OH 44112
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit tested good

Near Reedhurst Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Replace thermistor ui,and evap thermistor,opt test ok"

Near Stonesthrow Dr, Berea, OH 44017
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 Installed stator. Ran quick test cycle. Placed water mat. Advised customer to watch over the next 24-48 hrs. Op test ok

Near Dewitt Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed new part unit tested good

Near Alexa Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FRS20ZRGW2 Unit was not going through a defrost cycle I tested the heating element heating element tested good thermostat was open customer had the part on hand installed new parts op tested good

Near Rock Creek Rd, Thompson, OH 44086
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 Installed new part unit tested good

Near Webster Rd, Jefferson, OH 44047
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Greenbrier Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc unit making a humming noise, intermittently Customer states she will hear it in the morning or evening, hasn’t heard it the last few days. She states it will hum for approx 45 second, unit function is fine, just the hum noise concern. Ran diagnostics test and all fans and compressor test 4. All operations normal, no abnormal sounds heard. Found service pointer W10558426A for noise complaints. Ran all diagnostics tests in technical sheet. Also ran ice maker water fill test. Customer stated she did not her the hum from any of the functions. Restarted unit, observed. Could not duplicate noise complaint at this time."

Near Poplar Ln, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KENMORE 363.9654316 "Cc unit leaking waterCustomer states it leaks in the refrigerator section from top. Checked evap drain, found drain hole iced over. Steamed ice from freezer, ran poly tube through drain hose, removed sludge buildup. Water draining free through drain hole now. Op test good."

Near Shaker Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR AMANA ABB1924BRW01 Cc of no ice Found that I forgot to plug in icemaker Plugged icemaker in and ran test harvest OP Test Ok

Near Sperry Rd, Middlefield, OH 44062
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDP01ILBS2 "Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac, unit need new sump assembly , customer does not want repair at this time. ordrng 1 W10782773 (Sump), used 1 SHIPPING (shipping and handling) from stock"

Near E 39th St, Cleveland, OH 44115
Dan H.

Dan H.

WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not starting, found unit in demo mode , turned off, started quick wash cycle, unit did nothing, unit needs new control; ordrng 1 W11334214 (Cntrl)"

Near Barber Ave, Cleveland, OH 44113
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit is not draining, ran diagnostics found f9e1(long drain) error code, confirmed unit is draining slowly, control is doing weird thing, unit started filling on its own after cycle was canceled and unit was in stand by, unit needs drain pump cleared and new control, customer does not want repair at this time ; ordrng 1 W11201274 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Scranton Rd, Cleveland, OH 44113
Dan H.

Dan H.

WASHER WHIRLPOOL CHW9160GW0 "Customer complaint that unit stopped and flashed f29 error code, confirmed, call whirlpool techline spoke to Andy, said to replace the harness, spoke with bj ordering a new latch; ordrng 1 WPW10375379 (Latch)"

Near Detroit Ave, Cleveland, OH 44102
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW4 "Showed pop, Customer complaint washer is leaking in tub, confirmed water constantly dripping in tub, found water hazard error, stuck key and water temp errors, cleared, unit needs water valve ; ordrng 1 W11173597 (housing)"

Near Aspen Hills Ln, Burton, OH 44021
Corey L.

Corey L.

RANGE AMANA AGR6603SFS2 "Customer complaint door not shutting, confirmed found right hinge failed, unit need new live hinge, customer started washer on spin to ask about loud noise, wpl top load has failed bearings, verbally quoted to replace bearing with half svc for 2nd unit, customer does not want repair to the washer; ordrng 1 WPW10299224 (hinge-door)"

Near Watson Rd, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL WFW9200SQ00 "CC that there is a noise when running. Checked the belt, tight. When spinning the basket is shaking. Shocks are good, will need a new basket and outer tub. Basket is nla; ordrng 1 W10772617 (Outer tub) and 1 W10772607 (Outer tub) and 1 8182232 (Basket)"

Near Middlebury Ct, Sheffield Lake, OH 44054
Dan H.

Dan H.

WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not starting, confirmed, installed new control, op test good , user interface was not needed"

Near Barber Ave, Cleveland, OH 44113
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW3 Cc unit not draining Found control to be dead no indicator light in Unit getting proper voltage Needs control ; ordrng 1 W11417466 (Control)

Near Rockspring Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC300ESS "Customer complaint of crackling noise, found tag on power cord hitting wall from the condenser fan, removed tag, op test good"

Near Queenswood Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

DRYER SAMSUNG DV395ETPAWRA1 The unit is not turning on its receiving correct power to control board is not supplying power to the user interface needs a new control board. Part is discontinued; ordrng 1 DC92-00669J (CONTROL)

Near Woodside Dr, Geneva, OH 44041
Corey L.

Corey L.

DRYER AMANA LEA60AW "Customer complaint dryer not heating, confirmed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found wire severed at spade connector for element, replaced spade connector, cleaned up wire, op test good"

Near Adams St, Bedford, OH 44146
Corey L.

Corey L.

DBL WALL OVEN JENN-AIR JJW2730WS02 "Customer complaint of low span speed error and stops baking, customer had cycled power and cleaned behind oven then it working for about 2 weeks, confirmed started upper bake, cooling fan did not start, error appeared within a few minutes, lower fan works when starting bake, ran diagnostics found f8e0 low rpm cooling fan, ran component activation both fans get powered at once in test and were on, diagnostics was canceled and upper bake started again this time cfan started and unit preheated, unit needs upper cooling fan WPW10273667, customer does not want repair at this time and would like to go over with husband; used 1 SHIPPING (shipping and handling) from stock"

Near Woodbridge Ln, Brecksville, OH 44141
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4816FW2 "Replaced parts listed, calibrated, op test good"

Near Parkleigh Dr, Parma, OH 44134
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHW0 The part has not arrived yet but it appears that it does need a user interface board; schdld next appmnt for 8/12 WED !

Near Callender Rd, Rome, OH 44085
Joe O.

Joe O.

DRYER WHIRLPOOL WED49STBW1 "Cc: clothes getting too hotFound unit has good heat and air flow, is cycling heat. Checked air flow from outside vent. Found low air flow to outside vent. Advised customer to have venting cleaned. Unit functioning as designed. Op test ok"

Near 7 Hills Rd, Ashtabula, OH 44004
Brian M.

Brian M.

REFRIGERATOR GE GSHS5KGXCCSS "Cc unit leaking from dispenser Found water valve not sealing properly and allowing air into system Needs water valve ; ordrng 1 WR57X10032 (valve,water), used 1 SHIPPING (shipping and handling) from stock"

Near Parmalee Dr, Twinsburg, OH 44087
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE GLDB653AQ1 "The unit is leaking from the heating ele. The nut for the ele is striped will not get tight.; ordrng 2 154106202 (nut)s, used 1 SHIPPING (shipping and handling) from stock"

Near Kintor Dr, Rome, OH 44085
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GI6FARXXB00 Cc unit leaking in freezer Found drain pan frosted over and drain tube clogged Cleared drain pan and installed drain tube OP Test Ok

Near Churchill Dr, Solon, OH 44139
Corey L.

Corey L.

WASHER MAYTAG MVWC416FW1 "Customer complaint agitator loose, found agitator not connected to shaft, bolt barrel and fabric softer top missing, agitator teeth worn flat, units agitator bolt barrel and cap, called Levina to quote, customer to call finacial team then will reach out to us today, XXDO NOT ORDER PARTS YETXX , did not schedule a return ; ordrng 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate) and 1 W11205050 (dispenser), used 1 SHIPPING (shipping and handling) from stock"

Near Decker Dr, Parma, OH 44134

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