We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Maple Heights, OH 44137
Bill
Job Details: 11/02/2023
"Cc no working in all settings and grease in drum. Confirmed cc, found f7e3 shifter fault. Confirmed that shifter was not operating properly, traced grease/oil to gear case. Unit will need gear case and shifter, gave customer estimate on repairs. Customer chose not to continue repairs at this time.; ordrng 1 W11132267 (Gear case) and 1 WPW10006355 (Shifter) and 1 WPW10553968 (Wash plate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model LDE612
Near Geneva, OH 44041
Dan H
Job Details: 11/02/2023
"Customer complaint that unit is not heating, confirmed, found wire broken, repaired wire, op"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Madison, OH 44057
Dan H
Job Details: 11/02/2023
"Customer complaint that sensor dry cycles are not working, confirmed, moisture sensor is good, unit needs new control, part is no longer available ; ordrng 1 DC92-01626B (Cntrl)"
We serviced a
HOT POINT DRYER
Model HTX21EASK0WW
Near Lakewood, OH 44107
Manny
Job Details: 11/01/2023
"Cc that unit is not coming on, verified and no coming on, check power and good voltage to unit, remove switch and is open, jumped connector and unit comes on, unit needs door switch, customers husband will attempt to replace the switch stating that is to much for the age of the unit and will attempt to replace it if he can theyll replace the unit.; ordrng 1 WE04X28977 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Madison, OH 44057
Jason N
Job Details: 11/01/2023
"Cc unit intermittently stopping in mid cycle, having to restartRan diagnostics, found codes f2e1 for UI stuck button. No issues found with door closure. Ran quick wash cycle. Manipulated door several times throughout cycle. Door not popping open, cycle is not being interrupted. Let cycle complete. Unit did not stop in cycle at any time. Unable to duplicate cycle issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Painesville, OH 44077
Dan H
Job Details: 11/01/2023
"Customer complaint that unit is leaking water from underneath, confirmed, found solenoid on valve leaking, unit needs new valve; ordrng 1 WP67005154 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Brecksville, OH 44141
Bill
Job Details: 11/01/2023
"Cc door not shutting properly, confirmed cc. Damage to center mullion, ordered new mullion. Follow up scheduled for 11/7; ordrng 1 WR17X25027 (Mullion), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSF26C4XYB03
Near Solon, OH 44139
Corina B
Job Details: 11/01/2023
"Replaced the ice maker. Tested opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Kent, OH 44240
Corina B
Job Details: 11/01/2023
"CC that the unit is not cooling. Confirmed found the drier leaking. Repaired the drier. pulled 28vac w/ pump, watched, good, charged 2.4 oz r600a unit cooling, pressures good, op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Painesville, OH 44077
Dan H
Job Details: 11/01/2023
"Customer complaint that unit is not heating and door doesnt close right, Confirmed, found front panel bent causing door to not close properly, found element open, unit needs new front panel and element, customer does not want repair at this time; ordrng 1 W11402947 (Panel) and 1 WP3387747 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Painesville, OH 44077
Jason N
Job Details: 11/01/2023
"Cc unit rattling noise when spinning and drainingRan spin and drain cycle, confirmed noise, seems to be in drain pump. Pulled drain pump. Found nail stuck in drain impeller. Removed and retested. No abnormal noise heard. Op test good."
We serviced a
GE REFRIGERATOR
Model GTS18HSNDRSS
Near Painesville, OH 44077
Jason N
Job Details: 11/01/2023
Installed evaporator fan motor. Set unit into cooling mode. No abnormal noise from evaporator fan motor. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44109
Manny
Job Details: 11/01/2023
"Replace door advise customer to allow 24 hours for temps to equalize, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Elyria, OH 44035
David R
Job Details: 11/01/2023
"Cc husband had coins in pocket. Coins got underneath washplate. Got out. Tested in diagnostics high speed and drain and spin. All Normal noises. Customer to monitor, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNGMWQ03
Near Oakwood Village, OH 44146
Joe O
Job Details: 11/01/2023
Installed ice maker. Cycled. Found water supply is disconnected from unit. Advised customer to have water reconnected. Op test ok
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Avon, OH 44011
Angel
Job Details: 11/01/2023
"Cc that unit is not starting she rested it once and started working but now will not turn on at all. Verified power to unit good, so I went to breaker reseted unit and started working as should. Explained to customer that unit is working fine now but if it happens again she will need control board and ui replaced.; ordrng 1 WD21X32163 (Control board) and 1 WD21X31902 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2200XTSQ0
Near North Olmsted, OH 44070
Angel
Job Details: 11/01/2023
Cc that unit is not powering on after husband plugged in cell phone in outlet that is connected to the same breaker as the dishwasher. Verified and outlet has no power. Checked breakers and its on but dishwasher and outlet do not have power they will need an electrician gfi outlet is not resetting or working.
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Ravenna, OH 44266
Corina B
Job Details: 11/01/2023
Replaced the drain pump. Started a rinse and spin. Opt test ok.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Kent, OH 44240
Corina B
Job Details: 11/01/2023
CC that the unit is not cooling. Confirmed. Found the compressor seized. The control is not changing the settings. Will need a new control and compressor. Parts are out of stock. Office to reschedule ; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Drier) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler) and 1 W11648345 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Cleveland, OH 44104
Manny
Job Details: 11/01/2023
"Cc unit freezing at the bottom, stated Wpl send the diffuser(W10861170), replace diffuser with the one Wpl sent, advise or rearrange the fz and to allow 24 to 48 hours for temps to equalize. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Willowick, OH 44095
Jason N
Job Details: 11/01/2023
"Cc unit leaking Customer stated unit leaked while they were away, it was not running at the time. Pulled kick panel, found slow drip from inlet elbow on valve. Able to tighten elbow connection another 1/2 turn. Drip stopped, manipulated fitting to ensure tight and leak free. Op test good."
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near Willowick, OH 44095
Jason N
Job Details: 11/01/2023
"Cc unit not heating upChecked all thermals, found heater element open. Unit needs heater element replaced. Customer declined repair. Estimate only; ordrng 1 137114000 (Heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near South Euclid, OH 44121
Jason N
Job Details: 11/01/2023
"Cc unit water dispense stopped working then ice maker quit making ice later onVerified no water on dispense test and ice maker cycle test. Checked water pressure at filter head, good psi. Unit will need inlet water valve replaced. Quoted customer repair cost. ; ordrng 1 WPW10420083 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44106
Manny
Job Details: 11/01/2023
"Cc that they replaced the latch and still not working, verified and f5e2 for lid lock fault, verified and unit not locking, noticed the bezel on the latch was broken and the latch was dirty with buildup as if the latch was used"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Mayfield Heights, OH 44124
Jason N
Job Details: 11/01/2023
"Cc unit controls not responding, having to unplug to get unit to turn back onFound unit unresponsive, cancel button is illuminated and LEDs are flickering on the left side of console. Replaced console using customer supplied pre Id part. Found small spot of corrosion on pcb under original console. Ran operational test, all functions working normal with new console. Op test good."
We serviced a
WHIRLPOOL ELEC SLIDE-IN
Model JES9800CAB00
Near Westlake, OH 44145
Angel
Job Details: 11/01/2023
Cc that unit lost power because of a power outage and now time and date is not correct. Set time for customer and date made sure she didnt have anymore questions opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Westlake, OH 44145
Angel
Job Details: 11/01/2023
"Cc that ice maker has not made ice since it was installed. Verified by cycling ice maker and found water was not getting to ice maker, checked on back of unit and noticed it had one of the plastic line with the plastic fitting that has a thick seal inside and if you overly tighten the seal will not let water get through, so I loosened up the fitting a bit tested unit again and made sure it wasnt leaking opt test good. Recommended customer to replace line with either a cooper line or stainless line to avoid line from leaking or getting any pin holes."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Angel
Job Details: 11/01/2023
"Cc that unit is going off balance even if she puts a light load. Verified dampers and they are soft when pushing down also drive belt is bad. Will need dampers replaced and belt. Gave customer estimate and decided not to continue with repair.; ordrng 1 W11130362 (Dampers) and 1 W11239857 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Grafton, OH 44044
David R
Job Details: 11/01/2023
"Cc questions about how to start unit, not going into cycle. Customer not holding in Start button long enough for it to start a cycle. Showed customer how to start unit. Ran through test mode. Customer has a load in. Good. Unit is functioning correctly. Customer just has to make sure to hold in start button long enough. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6500MBK1
Near Strongsville, OH 44149
David R
Job Details: 11/01/2023
"Replaced strike and latch, also replaced cap from t/s. Ran diagnostics. Good. All components working. Ran a normal and drain/spin cycle. Tested good. Advised customer to make sure holding start to cycle on load correctly, if needed, refer to owners manual. Op Test Ok. ; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Elyria, OH 44035
Marie V
Job Details: 11/01/2023
Replaced tub. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMC50522HZ0
Near Broadview Heights, OH 44147
Bill
Job Details: 11/01/2023
"Cc sparking during operation, confirmed cc. Magnetron is arcing out in the chamber, called wp tech line. Unit is unrepairable."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Broadview Heights, OH 44147
Bill
Job Details: 11/01/2023
"Cc not heating, confirmed cc. Tested heating element and thermostat. Both tested good, ran diagnostics found error code 7. 1. Problem with heating. Unit reset after diagnostic auto test. Heater working. Explained to customer that it is know working, but will likely happen again. And when it does we would need to order a new control board. Customer chose to monitor it at this time. Gave customer estimate for repairs; ordrng 1 W10909702 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near Broadview Heights, OH 44147
Bill
Job Details: 11/01/2023
"Cc unit will not start, could not confirm. Had customer try to start the unit, noticed they would hold the start button for more then 3 sec and cancelled the load. I explained to customer how to start, pause, and cancel loads. Unit is operating as intended."
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near North Royalton, OH 44133
Bill
Job Details: 11/01/2023
"Cc clothing still wet after use, could not confirm. After speaking with customer, found they did not have much knowledge on the use of the new dryer. Explained how the dryer function and how to use it properly. Unit is operating as its intended."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Parma, OH 44134
Bill
Job Details: 11/01/2023
"Cc unit not working, confirmed cc. Found shifter not moving, changed shifter with one from truck stock. Opt test good.; used 1 W10913953 (Shifter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Parma, OH 44129
Bill
Job Details: 11/01/2023
"Cc not making ice and deli drawer not closing properly, confirmed ice issue could not confirm deli. Tested all thermistor, all passed. Took temp in ice maker compartment. Held at 13 deg. Ordered new control, Ui, deli ui, and deli rails. Follow up scheduled for 11/6; ordrng 1 WPW10675033 (Control) and 1 W11577100 (Ui) and 1 WPW10769076 (Deli ui) and 1 W11397195 (Rail) and 1 W11409809 (Rail)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Solon, OH 44139
Joe O
Job Details: 11/01/2023
Installed harness. Ran auto test. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/01/2023
"Cc: unbalanced, agitator cap falling offLeveled. Found agitator cap fell off. Needs agitator and capCustomer showed pop; ordrng 1 W11550891 (Agitator) and 1 W11611671 (Agitator cap)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Mentor, OH 44060
Dan H
Job Details: 11/01/2023
"Customer complaint that unit does not heat up on heavy loads, unit is heating on all cycles, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Willoughby, OH 44094
Dan H
Job Details: 11/01/2023
"Customer complaint that drum is not spinning, confirmed, found belt snapped , unit needs new belt; ordrng 1 661570V (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Dan H
Job Details: 11/01/2023
"Customer complaint that unit is not making ice and dispensing water very slow, removed water filter, good flow through water dispenser, ice maker is not cycling, ice maker is receiving 120vac , unit needs new ice maker , customer needs to replace water filter ; ordrng 1 W11546935 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Dan H
Job Details: 11/01/2023
"Customer complaint that unit is leaking, confirmed, found fresh food section evaporator drain pan warped causing water to run onto fresh food section floor, unit needs new fresh food section evaporator drain pan; ordrng 1 W11457241 (Drain pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ2
Near Chardon, OH 44024
Dan H
Job Details: 11/01/2023
"Customer complaint that unit is leaking from water inlet, installed new water inlet, unable to test cause unit is not installed"
We serviced a
WHIRLPOOL WASHER
Model Wtw5105hw0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/01/2023
"Customer complaint that unit died during spin and now doesnt do anything, ran drain and spin cycle, lid locked, unit spun, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Ashtabula, OH 44004
Dan H
Job Details: 11/01/2023
"Customer complaint of squeaking sound, noise is metal expanding due to heat, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ02
Near Madison, OH 44057
Dan H
Job Details: 11/01/2023
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/01/2023
"Cc: led out, ff drawer not closingFound drawer not seated properly. Re seated. Needs led modules; ordrng 3 W11632139 (Led modules)s"
We serviced a
WHIRLPOOL B/IN REFRIGERATO
Model WRX735SDBM02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/01/2023
"Cc: not making iceFound temps in unit at 2 in freezer, 37 in ff. Found ice maker stuck mid cycle. Ice maker receiving proper power. Needs ice maker. Replaced ice maker. Cycled. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Newbury, OH 44065
Joe O
Job Details: 11/01/2023
Cc: shutting off mid cycleOhmed out moisture sensor. Found moisture sensor is reading properly. Found error code f2e1(stuck key). Ran air fluff to ensure element not shorted. Needs controlCust Has a foil accordian style vent hose attached to dryer. Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; ordrng 1 W11525997 (Control) and 1 W11419056 (Ui)
We serviced a
KENMORE WASHER
Model 110.25132410
Near Middlefield, OH 44062
Joe O
Job Details: 11/01/2023
Cc: not spinningRan drain and spin. Found actuator not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W11481722 (actuator) from stock
We serviced a
MAYTAG DRYER
Model MEDC400VW0
Near Chardon, OH 44024
Joe O
Job Details: 11/01/2023
"Cc: not tumblingFound motor pulley broke. Found belt dry rotted. Pulley has a groove worn into it. Needs dryer repair kit, and motorCustomer does not want to repair at this time; ordrng 1 279827 (motor!dryer) and 1 4392065 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Mayfield, OH 44143
Jason N
Job Details: 11/01/2023
"Cc unit will not agitateRan test cycle. Unit did not shift into agitation. Checked shift actuator. Found actuator arm separated from cam. Unit will need shift actuator replaced. Quoted customer repair cost. Replaced actuator using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Highland Heights, OH 44143
Jason N
Job Details: 11/01/2023
"Cc unit ff section not cooling, now neither section seems to be cooling properly. Found no airflow to either section. Evaporator is frosted over. Ran test 6, bimetal reading open. Unit needs bimetal thermostat replaced. Quoted customer repair cost. Replaced bimetal using misc truck part (W10688625). Steamed evaporator clear. Airflow restored to both sections. Advised customer to allow up to 24 hrs for both sections to return to desired temperatures. Op test good. ; used 1 W10688625 (Harness) from stock"
We serviced a
AMANA DRYER
Model NED4655EW0
Near Cleveland, OH 44103
Jason N
Job Details: 11/01/2023
"Cc unit making a loud noise at start of the cycle and then sometimes will continue Confirmed squealing noise. Pulled front panel, found idler pulley bushing worn. Replaced using truck stock repair kit. Ran dryer op test for several minutes, no abnormal noise heard. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
GE STACK W/D
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details: 11/01/2023
"Cc unit clicking in High Speed. Verified clicking noise. Found the bolt to hold agitator was loose, corrected. Also made sure all components were seated correctly. Re-seated tub ring and Fabric Softener holder in middle of agitator, ran spin mode 2-4 times after, no clicking. Good. Op Test Ok.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Elyria, OH 44035
Marie V
Job Details: 11/01/2023
"Cc that unit is making a grinding noise while spinning and agitating. Confirmed both, found screw on can became loose from heavy loads, will need new cam. Replaced part from t/s. Tested unit. Optest ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
Marie V
Job Details: 11/01/2023
"Cc that the unit is not cooling. Took temps freezer at 20* and fresh food section 46*. Used gages to test pressure, unit running on a vacc, has a leak, found leat the filter drier line. Will need to cut off and replace , also needs new drier.Called whirlpool tech line spoke to rich, he said that we fix unit if broken or leaking, if cust service told cust that they would replace unit then it between cust service and customer.; ordrng 1 W11109499 (Filter drier)"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Lakewood, OH 44107
Marie V
Job Details: 11/01/2023
"Cc that unit is building up lint on coils, confirmed , unit needs to be taken apart to clean inside. Cust will continue"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 11/01/2023
"Cc of control panel acting up, showed me vieeo. Confirmed, acting like if it was been touched. Will need new panel; ordrng 1 WPW10151236 (Control panel)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Avon Lake, OH 44012
Marie V
Job Details: 11/01/2023
"Replaced door, rebooted unit and cycle ice maker. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Sheffield, OH 44054
Angel
Job Details: 11/01/2023
"Cc that unit has and F8E4 error. Confirmed error, looked underneath unit and found drip pan full of water and with sum suds. Removed drip pan cleared it out and started unit to test it and found it was leaking from the drain hose has a pin hole so everything time its filling and draining it drips on to the drip pan causing the issue ordering drip pan.; ordrng 1 W11551233 (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44052
Angel
Job Details: 11/01/2023
Cc that unit is not starting. Verified and the start button is not working tried reseting and removing control board to see if something was off but everything looked good will have to order control board.; ordrng 1 W11603810 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
David R
Job Details: 11/01/2023
"Cc unit will intermittently trip breaker, weird buzzing sound, wont always start cycle or finish cycle. Buzzing noise in diagnostics and would not let unit go into agitate/spin. Replaced cap and agitator. Found loose belt, replaced belt and pulley from t/s. Ran diagnostics, actuator stopping mid cycle and continues to make noise. Ordering control, harness, actuator and gearcase if needed. ; ordrng 1 W11513246 (Control) and 1 W11643701 (Harness) and 1 W11449840 (Gearcase) and 1 W11481722 (Actuator), used 1 W11428524 (CAPACTIOR), 1 W11239857 (BELT), 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Amherst, OH 44001
David R
Job Details: 11/01/2023
"Cc unit making grinding noise when in spin. Found rotor hanging low and rubbing up against stator. Missing screw under rotor. Had one on surplus, replaced and added thread lock. Tested, good. All components working. Op Test Ok.; used 1 W10752189 ( Screw) from stock"
We serviced a
MAYTAG WASHER
Model MVWB965HW0
Near Amherst, OH 44001
David R
Job Details: 11/01/2023
"Cc unit not going into cycle, heard clicking. 5/1, 5/4 error codes. Ran test 51/52. Customer said they have been unplugging unit to try and reset. Ordering lid latch.; ordrng 1 W11188327 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chardon, OH 44024
Joe O
Job Details: 11/01/2023
Installed water valve. Ran auto test and calibration. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44108
Manny
Job Details: 11/01/2023
"Cc that unit is bouncing around every load, verified and suspension rods are bad, unit needs suspension rods; ordrng 1 W10780045 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cleveland, OH 44112
Manny
Job Details: 11/01/2023
"Cc unit not draining, verified and found codes f0e5 and f0e9 both for off balance load, open unit and there was a heavy rubber back rug in it, removed rug and ran test cycle and opt test ok advised customer to avoid washing single item and to make sure unit is load evenly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Cleveland, OH 44102
Manny
Job Details: 11/01/2023
"Tap and noticed no pressure in system charge with 145psi of nitrogen and pressure going down slowly, bubble tested all joints and unit leaking internally, called Tl Spoke to ritz, he deemed it non replaced.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Streetsboro, OH 44241
Corina B
Job Details: 11/01/2023
Replaced the damper. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Ravenna, OH 44266
Corina B
Job Details: 10/31/2023
"Cust showed pop, sent pic. CC that the unit is not cooling. Confirmed. Found the compressor not turning on. Part and labor covered for 5 years. Will need a compressor and drier; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44128
Jason N
Job Details: 10/31/2023
"Installed compressor and filter drier. Pulled vacuum on system, found leak at filter drier factory split joint. Removed filter drier and installed filter drier from truck stock. Pulled vacuum on system to 29 in/hg. Held vacuum. No decay. Charged system with 43g of r600a. Unit started to cool. Advised to allow unit to run for 24 hrs and check temperature. Op test good. ; used 1 W11109499 (drier) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Streetsboro, OH 44241
Corina B
Job Details: 10/31/2023
"CC that there is a noise. Confirmed. Found a chunk of ice on the evap fan. Cycled the ice maker, not leaking. Opt test ok. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Madison, OH 44057
Dan H
Job Details: 10/31/2023
"Installed new suspension, op test good"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS950ESS02
Near Moreland Hills, OH 44022
Joe O
Job Details: 10/31/2023
Cc: switched to natural gas now some burners not workingFound orfices in front left and center burner too small. Found right front burner head screw stripped(will need drilled and orfice holder replaced). Cannot find orfices for center burner. Warranty shows gas burners covered under 5 year parts only warranty. Unsure if orfices and holders are covered. Need approval.Saving as estimate(do not order parts until approved); ordrng 1 W11173537 (holder-orf) and 1 W10625853 (holder-orf) and 1 W10674732 (spud-orfce)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/31/2023
Installed element and sump. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Euclid, OH 44123
Jason N
Job Details: 10/31/2023
Recovered refrigerant. Installed compressor and filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum. No vacuum decay. Recharged system with 5.5oz of r134a. Low side stable at 7psi. Freezer starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures before restocking. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Euclid, OH 44123
Jason N
Job Details: 10/31/2023
"Cc unit not dispensing water or making iceRan dispense test, water pressure very low. Took out filter and ran bypass. Water pressure good. Tried another filter, same result. Unit will need filter housing replaced. Quoted repair cost. ; ordrng 1 W10862456 (Housing)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, OH 44130
Marie V
Job Details: 10/31/2023
Installed seals. Op test ok
We serviced a
KITCHENAID ICE MAKER
Model KUIC15PLXS3
Near Bentleyville, OH 44022
Corina B
Job Details: 10/31/2023
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 6.2 r134a, unit cooling, pressures good, op test ok"
We serviced a
GE REFRIGERATOR
Model GFSF6KKYEWW
Near Chardon, OH 44024
Joe O
Job Details: 10/31/2023
"Cc: not cooling freezer compartmentFound temps at 33 freezer and ff at 40. Found evap fans running. Found no condenser fan noise. Pulled unit, water leaked from ff section. Found drain tube plugged. Found condenser fan weak. Needs condenser fan and ff evap drain pan.Parts show discontinued; ordrng 1 WR60X10320 (asm support-circuit(discontinued)) and 1 WR13X10878 (plate-drain ref(discontinued))"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Columbia Station, OH 44028
David R
Job Details: 10/31/2023
"Cc unit sometimes wont start up. Held start on different cycles and every time the cycle started for me, waited for the 3,2,1 countdown and door locked and cycled. Ran diagnostics mode. No error codes, ran test mode. All components working good. Unplugged unit to reset. Started and all cycles testing normal. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Madison, OH 44057
Dan H
Job Details: 10/31/2023
"Customer complaint that roll of painters tape fell down lint trap, removed, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Bay Village, OH 44140
Angel
Job Details: 10/31/2023
"Cc that water was not dispensing when using the paddle. Confirmed will not dispense water, removed paddle and noticed it was warped replaced switch paddle and ice door tested by dispensing water opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Fairview Park, OH 44126
Marie V
Job Details: 10/31/2023
"Replaced tub, tested unit, no leaks. Gave tips to cust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Cleveland, OH 44144
Manny
Job Details: 10/31/2023
"Replaced parts ordered, no noise, customer confirmed that there is no noise op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Newbury, OH 44065
Corina B
Job Details: 10/31/2023
"Replaced the belt, motor, and cam. Ran a calibration. Ran an auto test. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 10/31/2023
Wrong part ordered. Brought the part back.; ordrng 1 W11637583 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Oakwood Village, OH 44146
Bill
Job Details: 10/31/2023
"Cc water leak, confirmed cc. Water leaking during dispensing. Removed hose rom valve to hinge, found hole in hose. Ordered new hose. Follow up scheduled for 11/3; ordrng 1 W11579166 (Hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Rocky River, OH 44116
Angel
Job Details: 10/31/2023
"Cc that unit will not make ice or dispense water. Verified and filter head is sputtering and will not let water get through even with the bypass, unit will need filter head replaced ordering part.; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Lakewood, OH 44107
Angel
Job Details: 10/31/2023
"Cc that plastic stoppers on rails broke and unit leaks on the bottom right hand side. Replaced the stoppers and replace tub gasket with new one I had from surplus, tested unit for leaks no leaks found as of now customer states she uses it during the night and she is not sure at what stage of the cycle it leaks so I asked her to monitor it now that I replaced gasket and if anything to give us a call.; used 1 W11177741 (Gasket) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Cleveland, OH 44113
Marie V
Job Details: 10/31/2023
"Replaced control and fan harness , set unit to a 8 hour defrost cycle. Op test okBrought core for return ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDE300VW0
Near North Royalton, OH 44133
David R
Job Details: 10/31/2023
Replaced thermal kit and element. Tested. Good. Heating and cycling. Good. Op Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44111
Angel
Job Details: 10/31/2023
Cc that they will turn on unit and sometimes panel will shut off and will have to try again. Tested myself and it did it as well. Ran diagnostics and no error codes. Tested unit agsin and worked looks like the power button stick a bit causing the issue unit will need ui replaced. Ordering ui and control board.; ordrng 1 W10911021 (Panel) and 1 W11201274 (Control board)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Mentor, OH 44060
Dan H
Job Details: 10/31/2023
"Installed new adjusters and lower rack wheels, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS00
Near Bratenahl, OH 44108
Marie V
Job Details: 10/31/2023
"Cc of unit still not cooling. Found unit on defrost, called bj, no cost to cust, ordering air ducts. They are missing, also ordering thermistor. Office will contact once they have eta o the part; ordrng 1 2259465 (Left) and 1 2259464 (Right) and 1 WP2188820 (Themristor)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ6
Near Wickliffe, OH 44092
Jason N
Job Details: 10/31/2023
"Cc unit not heatingRan heat test, no microwave generation. Checked low and high side components. All checked good back to the magnetron. Magnetron will need replaced. Quoted customer repair cost. Customer declined repair. Estimate only. ; ordrng 1 WPW10693025 (Magnetron)"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Euclid, OH 44123
Jason N
Job Details: 10/31/2023
Installed drive motor. Ran dryer test cycle for 10 minutes. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Fairview Park, OH 44126
Angel
Job Details: 10/31/2023
"Cc that unit made a clunking sound and will not run through cycle. Verified underneath unit since she said she heard a clunking sound and found that the slider was bad, metal piece around was coming off. Replaced slider tested unit opt test good.; used 1 W10734521 (SLIDER) from stock"