We serviced a
HOT POINT WASHER
Model hswp1000m4ww
Near Geneva, OH 44041
Joe O
Job Details: 02/22/2022
"Cc: water constantly running, timer popped outFound water leaking from supply valve. Found timer popped off position. Re seated timer. Tested. Need plumber"
We serviced a
GE DRYER
Model DPXQ473GT3WW
Near Chardon, OH 44024
Joe O
Job Details: 02/22/2022
"Cc: no heatFound igniter open. Needs igniter; ordrng 1 WE04X25996 (igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 02/22/2022
"Found belt stretch replace from t/s,opt test ok ran drain and spin it did not go off balance also found error f0e5 off balance and f0e9 off balance pause advise customer what to do when unit is off balance call whirlpool tech line, working as design opt test ok ; ordrng 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Dan H
Job Details: 02/22/2022
"Installed new water valve, op test no good , unit is now leaking from water reservoir, unit needs new water reservoir ; ordrng 1 W11168758 (Tank)"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFU7165DW15
Near Mentor, OH 44060
Dan H
Job Details: 02/22/2022
"Customer complaint that unit is not cooling, unit unplugged with door opened, plugged unit in, evaporator fan is running, compressor is not running, applied 120vac to compressor, compressor started , frost pattern forming, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"
We serviced a
GE DRYER
Model DBXR463EG6WW
Near Mentor, OH 44060
Dan H
Job Details: 02/22/2022
"Customer complaint of squealing noise, confirmed, found slide bearings worn, unit needs new slide bearing kit; ordrng 1 WE49X20697 (Bearing kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Amherst, OH 44001
Angel
Job Details: 02/22/2022
Cc that unit still has issues with wet clothes at the end of cycle. Ran diagnostics and no error codes looked in between the bellow and there were 2 big pens blocking the holes in between the bellow took unit apart to verify the drain pump and found some hair and a Christmas tree light bulb but nothing obstructing the drain pump reinstalled everything and did a quick wash with customer to see what would happen and unit finished perfectly. Customer stated she always uses the normal wash so I verified the cycle and found customer had the spin off thats why it would not spin the clothes out and be wet at the end of cycle. Unit working as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 02/22/2022
Agitator and cap replaced. Op test ok.
We serviced a
SAMSUNG DRYER
Model DV331AEWXAA
Near University Heights, OH 44118
Jason N
Job Details: 02/22/2022
"Cc unit not starting, powers on then shuts right off.Found motor humming loudly when starting a cycle. Drum hard to turn by hand, something causing bind. Pulled unit apart, found garment stuck in blower wheel. Pulled out, reassembled and retested. Unit tumbling and heating. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2022
"Cc unit door making knocking sounds when opening and closingConfirmed noise, found bottom kickplate interfering with vent tube on bottom of door. Adjusted kickplate. No more interference between door and kickplate. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC700HPS01
Near Brecksville, OH 44141
David R
Job Details: 02/22/2022
Replaced FZ door. Leveled out. Tested. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garrettsville, OH 44231
Brian M
Job Details: 02/22/2022
Installed actuator OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Mentor, OH 44060
Corina B
Job Details: 02/22/2022
CC that the unit shakes when spinning. Confirmed. Found the shipping bolts in the washer. Removed the bolts. Started a quick wash. Opt test ok.
We serviced a
WHIRLPOOL DRYER GAS
Model WGD8300SW1
Near Willoughby Hills, OH 44094
Corina B
Job Details: 02/22/2022
"CC that the unit is not heating. Confirmed. Checked the thermal fuse, open. Jumped the fuse out, started heating. Replaced the fuse from t/s. Opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Mentor, OH 44060
Dan H
Job Details: 02/22/2022
"Customer complaint that right rear burner is too low, confirmed, found lp oriface on burner, switched oriface to ng, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Painesville, OH 44077
Dan H
Job Details: 02/22/2022
"Installed new spray arm and lower door seal, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Marie V
Job Details: 02/22/2022
Cc that the unit did not make ice and that the water kind of stopes when is filling. Called tech line spoke with Andrew. He told me to set the temp on freezer to 3*. Theres 2 things that can be happening or freezer is too cold and is freezing the water line or the UI will need to be replaced.Set the temp to 3*. Advice cust to monitor unit
We serviced a
KENMORE RANGE
Model 665.92002102
Near Cleveland, OH 44121
Marie V
Job Details: 02/22/2022
"Ccthat the broil stays on when unit is plugged in. Confirmed. Verify power at the outlet 124 on L1 to N l2 124V , and 249V on L1 to l2. Unit will need main control. Control is not longer available. ; ordrng 1 WP8523665 (Control discontinued)"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 02/22/2022
Panel not responding unit is getting proper voltage also found error f6e1 lost communication error ordering control and ui ; ordrng 1 W11378950 (Panel) and 1 W11310055 (Harness) and 1 W11491458 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 02/22/2022
"Replaced vent, gasket and deflector ran 1hr cycle with door panel off from 1:50pm to 2:50pm no leaks detected, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Joe O
Job Details: 02/22/2022
"Replaced seal, and damper. Advised customer to monitor. Customer stated knocking noise again. Could not duplicate noise. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland Heights, OH 44143
Joe O
Job Details: 02/22/2022
"Cc: squealing noiseFound error codes f7e8(motor stator over temp). Found basket spins freely, no friction on basket. Ran auto test. No squealing noises. Checked under unit. Found gear case leaking oil. Agitator will not come out. Will need cut out. Needs gear case and agitatorCustomer does not want to repair at this time; ordrng 1 W11393685 (Gear case) and 1 W11161960 (agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2022
"Cc unit oven still not sparking.Ran several bake tests, unit is not sparking at the ignitor, can smell gas. Already replaced harness, advised customer we can replace spark module ; ordrng 1 WPW10331686 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXTS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/22/2022
"Cc unit freezer door handle looseConfirm, freezer door handle. Pulled handle, tightened mount screws and tightened handle set screws. Handle op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS0
Near Avon Lake, OH 44012
Angel
Job Details: 02/22/2022
Replaced ff section door seals but will have to replace the freezer door gasket again because the one installed is black and the ff section door seals are grey. Called Brian and we found the freezer door gasket in grey will need to reorder freezer door gasket for the grey one. Ordering part.; ordrng 1 W10571967 (Seal)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Garfield Heights, OH 44125
David R
Job Details: 02/22/2022
"Element replaced, control not needed. Found wires to element all burnt and the way the power cored was installed is all wrong as well, corrected everything needed. Set to 350. Tested temp. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Ravenna, OH 44266
Brian M
Job Details: 02/22/2022
Cc unit is not freezing Found unit in cold garage Advised customer on conditions and to call back off issue remains once outside temps warm up
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Ravenna, OH 44266
Brian M
Job Details: 02/22/2022
Cc no bake Found igniter open Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Kent, OH 44240
Brian M
Job Details: 02/22/2022
Replaced drain pump OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958XES1
Near Warrensville Heights, OH 44128
Jason N
Job Details: 02/22/2022
"According to my job its been claimed, I see it in there. But here it is again. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS36FKB00
Near Cleveland, OH 44108
Corina B
Job Details: 02/22/2022
CC that there is leaking. Confirmed. Found the drain tube is frozen. Will need a new heater. Part is nla. BJ can you do a nationwide search for the parts. ; ordrng 1 2215833 (Evap cover) and 1 2204595 (Harness heater)
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Westlake, OH 44145
Angel
Job Details: 02/22/2022
"Cc that when she tried to dispense water it splashed water all over her like it had air in the lines. I tried it about 5 times and unit was working perfectly. Did find that the water tank is leaking will need to be replaced and filter needs to be changed as well. Ordering water tank.; ordrng 1 WR17X12793 (Water tank), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Cleveland, OH 44104
Gabriel P
Job Details: 02/22/2022
"Replace door,opt test ok"
We serviced a
AMANA RANGE
Model AGG222VDW2
Near Cleveland, OH 44104
Gabriel P
Job Details: 02/22/2022
"Found bad ignitor replace from t/s,opt test ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Valley View, OH 44125
Manny
Job Details: 02/22/2022
"Cc unit not agitating, set unit in test cycle, washplate is not moving only a grinding noise, removed wash plate and spline are gone on both washplate and gearcase shaft, unit Ill need a gear case and wash plate customer will look around for a unit to purchase if they decide to repair theyll give us a call.; ordrng 1 W10752283 (washplate) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Maple Heights, OH 44137
David R
Job Details: 02/22/2022
"Found compressor is good, running. Lockring connections on suction line and to condenser both have leaks. Took pics. Ordering compressor just in case lines cannot be soldered ; ordrng 1 W11370574 (Compressor) and 2 W10843121 (Drier)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Aurora, OH 44202
Brian M
Job Details: 02/22/2022
Cc unit not working all the time Found water going into drip pan due to Brass connection leaking Advised on hose replacement
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Parma, OH 44134
Marie V
Job Details: 02/22/2022
Cc that the unit is not cooling. Unit was not plugged in. Found a leak at the suction line. Will have to come back for repair.ordering UV drier.; ordrng 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Fairview Park, OH 44126
Angel
Job Details: 02/22/2022
Cc that unit will not start. Customer showed me what she was doing and she was just pressing the start button and letting go for this unit you have to hold for 3sec for the unit to start if not it will just beep. Also customer stated that about 2 times now the clothes have been wet at the end of cycle tested unit and looked underneath and looks good ran diagnostics and found F7E0 loss power which they did to the house and F2E1 stuck key from customer trying to start unit can not find any problems with unit explained to customer it couldve been and off balance and explained to her how to go by an off balance load. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL04
Near Rocky River, OH 44116
Angel
Job Details: 02/22/2022
"Cc that unit is leaking from filter housing. Verified and found that the filter is generic and is not falling properly tried installing a new oem filter but would not fall in place if you remove filter the housing starts spraying water unit will need new filter housing. Gave customer estimate he said he will buy and install himself. Charged service call.; ordrng 1 WP2186443 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model pfe28kmkbes
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/22/2022
"Cc: not making iceFound ui will not display ice maker status(on/off). Found error code 0010(fz ice maker thermistor out of range), 0801(rfid board failed to respond to mb) 0721(upper auto fill sensor error) 0508(check paddle switch wiring) 0700(stuck key on dispenser board) 0800(rfid board hardware failure) 0803(rfid filter authentication failed) 0802(rfid board not detecting filter tag) 0605(ff ice maker sensing bucket full even after dispense) 0109(ice box fan feedback missing when fan running). Found ice box fan running and giving feed back. Found ice maker bail arm is reading ice bin properly. Needs ice maker, and refrigerator door board; ordrng 1 WR55X36965 (Door board) and 1 WR30X28731 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSN2000PW1
Near Maple Heights, OH 44137
David R
Job Details: 02/22/2022
"Cc unit making weird noise. Grinding noise when trying to spin. Coupling is cracked and motor shaft is shaved down. Will need motor, coupling, grommet and plate. Customer paid SVC only. Do not order parts ; ordrng 1 WP8529935 (Motor) and 1 285753A (Coupling motor) and 4 WP62691 (Grommet)s and 1 WP62611 (Plate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GNE27JMMAFES
Near Geneva, OH 44041
Dan H
Job Details: 02/22/2022
"Customer complaint that freezer section door handle is loose, tightened door handle, op test good"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS00
Near Aurora, OH 44202
Brian M
Job Details: 02/22/2022
Cc left front burner not igniting Found orifice to be clogged Removed clog OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Manny
Job Details: 02/22/2022
"When taking the motor off bulkhead motor mount snapped and bulkhead head need to be replaced, looks like itwas already broken but was being hold in place by the motor clip. Unit will need a bulkhead. Too many parts to replace send for double labor and set next appointment as 2 counts ; ordrng 1 W11178667 (bulkhead) and 1 W10854425 (Clip)"
We serviced a
KITCHENAID DISHWASHER
Model KUDI01ILBS3
Near Cleveland Heights, OH 44106
Gabriel P
Job Details: 02/22/2022
Unit was working in front of me customer use unit alot and sometimes it works and sometimes it dont unit getting proper voltage if unit continues to have intermittent operations customer will need control but is discontinued advise him to monitor
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44124
Corina B
Job Details: 02/22/2022
CC that the oven does not heat properly. Confirmed 2.7 amps. Will need an igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44111
Angel
Job Details: 02/22/2022
Cc that unit will start beeping and flashing about a hour passed the cycle. Ran diagnostics and had a F10E2 vent wax motor problem also a F9E2 not draining and F8E4 float switch ran test on unit and passed looked underneath and saw some water and found that the heater is leaking unit does not have the updated heater ordering heater and vent since its given problems as well. Ordering parts.; ordrng 1 W11537778 (Heater) and 1 W11416460 (Vent) and 1 W11545539 (Gasket)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Ashtabula, OH 44004
Dan H
Job Details: 02/22/2022
"Customer complaint that unit is not spinning, found wash plate stripped, found gearoil all over under unit and all over motor and rotor, unit needs new washplate , motor , rotor, and gear case, customer does not want repair, ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10754158 (Stator) and 1 W10754161 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 79041079100
Near Madison, OH 44057
Dan H
Job Details: 02/22/2022
"Installed new control and oven temperature sensor , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Independence, OH 44131
David R
Job Details: 02/22/2022
"Replaced ignitor. Ran pre heat, waited extra 5-10 mins. Tested temp, good. Cycling, good. Op test ok."
We serviced a
KENMORE DRYER
Model 110.670826
Near Gates Mills, OH 44040
Joe O
Job Details: 02/22/2022
"Cc: clicking, not runningFound error code f40(communication error between main control and motor control). Found blown thermal fuse. Jumped out thermal fuse. Found rollers thumping in tumble. Needs thermal fuse and rollers; ordrng 1 WP3390719 (fuse-thrml) and 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Chardon, OH 44024
Joe O
Job Details: 02/22/2022
"Installed suspension rods. Ran auto test. No good. Found basket bouncing around in spin. Found shaft holding basket on gear case broke free from gear case. Needs gearcaseCustomer does not want to continue. Office to contact; ordrng 1 W11454741 (Gear case)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Lakewood, OH 44107
Angel
Job Details: 02/22/2022
"Cc that unit was not making ice. Verified and found that the icemaker did not finish a cycle tried jumping it to cycle and nothing tried reseting unit and jumping it again and nothing. Unit will need icemaker replaced. ordrng 1 D7824706Q (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Brecksville, OH 44141
David R
Job Details: 02/22/2022
Cc unit making loud noise. Loud cycling from icemaker when tray is twisting. Ordering icemaker ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chardon, OH 44024
Joe O
Job Details: 02/22/2022
"Cc: not running through cycle, not fillingFound no stored error codes. Ran auto test. Unit is not agitating. Found capacitor damaged. Motor spins freely. Needs capacitor; ordrng 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 02/22/2022
Installed ice box. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HW3
Near Parma Heights, OH 44130
Marie V
Job Details: 02/22/2022
Replaced magnetron. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model LAV3600AWW
Near Cleveland, OH 44135
Marie V
Job Details: 02/22/2022
Replaced water valve. Tested uni. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Marie V
Job Details: 02/22/2022
"Cc that the unit makes a noise when is filling up. Confirmed unit will need cold water valve amd looked underneath unit and found lost of oil coming out. U it will also need gearcase, belt and cam.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11168740 (Cold water)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Amherst, OH 44001
Marie V
Job Details: 02/22/2022
Replaced thermostat. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Rocky River, OH 44116
Angel
Job Details: 02/22/2022
Replaced freezer door. When customer looked at door he did not like that the freezer door was shinier than the ff section one. Gave file number to customer and explained to him they will have to call whirlpool for further assistance on issue. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Brecksville, OH 44141
David R
Job Details: 02/22/2022
"Cc unit not heating up correctly both ovens, knobs are coming apart and chipping. Ignitors turning colors, wont keep temp or heat up to temp, screws to ignitors are broken and will need to be drilled out. Sensors test a little over the ohm point. Ordering ignitors, sensors, knobs, bezels and screws. ; ordrng 5 W11030413 (Knobs)s and 1 W10814133 (Bezel) and 2 WP7432P143-60 (Bake igniter)s and 2 WP7430P044-60 (Top sensor)s and 1 WP4159193 (Screws)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/22/2022
Installed door OP Test no good Found that door is missing wiring harness and that ice maker plug does not match Reinstalled old door Needs reviewed for correct part Part on door matches part look up but wiring does not match Ordering controls just in case its a update Called whirlpool abs they said there is no know issues ; ordrng 1 W10849514 (dor-fip) and 1 W11222983 (trim) and 1 W11533213 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44128
Manny
Job Details: 02/22/2022
"Replaced OWI sensor, ran test cycle unit still doing the same thing. Call techline, determine unit has an power under load causing the unit to restart when it gets to the heater unit has 115V when set to diagnostics and gets to step 1 voltage drops to 105v and when gets to step 6 voltage drops to 76V, unit needs at least 108V for normal operation. Unit is working as designed, but has voltage issues from power supply, advise customer to have an electrician take a look because there has to be a pinch, broken or burned wire in the house electrical."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Bentleyville, OH 44022
Corina B
Job Details: 02/22/2022
"CC that the unit is not washing the dishes. Ran diag F4E3 Wash Motor - Motor Not Running, confirmed. Checked the power at the control 0 volts. Will need a new control and ui. Advised cust the pump and motor may need to be replaced also. Office to reschedule appointment . ; ordrng 1 W11305303 (Control) and 1 W11162736 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Novelty, OH 44072
Brian M
Job Details: 02/22/2022
Installed evap fan kit and evap cover OP Test Ok Advised to watch and let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44106
Gabriel P
Job Details: 02/22/2022
"Replace rollers,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Cleveland, OH 44106
Gabriel P
Job Details: 02/22/2022
"Found cement block broken and bolt punch a hole on tub gave estimate customer will not fix ; ordrng 1 W11460604 (Tub) and 1 W11314652 (Cement block) and 3 W11314651 (Bolt)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JTP45W0W2WW
Near Bratenahl, OH 44108
Gabriel P
Job Details: 02/22/2022
"Customer want to know how much ui cost but it was discontinued also turn on oven it was working,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHBL1
Near Kirtland, OH 44094
Corina B
Job Details: 02/22/2022
"CC that the unit has soap suds leaking from the door. Started cycle with a cascade pod. Tub does have a lot of suds. Started to overflow with suds. Used oil to get rid of the suds. Started a cycle with finish detergent, no suds. The water line was rubbing against the motor causing the plastic to wear down. Advised cust to replace the waterline and detergent. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near University Heights, OH 44118
Manny
Job Details: 02/22/2022
"Cc unit squeaking with heavy load, belt on unit is slightly bigger than the one the unit uses, Replaced belt ran cycle with a load got load soaked and drain the unit set to drain and spin, unit spinning with no noise. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Brian M
Job Details: 02/22/2022
"Cc no ice and sometimes waster stops flowing Found valve to malfunctioning ; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/22/2022
"Cc frost buildup in freezer, found frost in left rail not allowing door to close all the way therefore letting warm air inside the freezer and causing frost, removed door and steamed freezer and gasket. Leveled the unit so door can close by gravity. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford Heights, OH 44146
Jason N
Job Details: 02/22/2022
Installed main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Aurora, OH 44202
Jason N
Job Details: 02/22/2022
"Cc unit leaking from left side Pulled front door panel, ran wash cycle, evidence of water dripping inside door. Found water starts leaking at vent deflector during cycle. Unit needs vent gasket. Customer not repairing at this time, estimate only. ; ordrng 1 WP8269259 (Vent gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/22/2022
"Cc unit making buzzing noiseCustomer stated unit was making a buzzing noise then stopped for the past few days. Checked unit, found hard frost buildup on ff evaporator. Drain pan is bowed and evap thermistor reading out of range, will need drain pan kit and fan harness w/ thermistor.; ordrng 1 W11457241 (Drain pan) and 1 W11033168 (Harness)"
We serviced a
GE RANGE
Model CGS990SET3SS
Near Beachwood, OH 44122
Jason N
Job Details: 02/22/2022
Installed customer supplied control board. Ran bake test to 350 degrees. Unit good ignition and preheat.
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Amherst, OH 44001
Marie V
Job Details: 02/22/2022
"Cc that the timer does not advance. Confirmed. Removed panel and verify timer switch diag, found few terminals open when they had to be close. Unit will need timer. Cust will buy part and replace himself ; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM
Near Madison, OH 44057
Dan H
Job Details: 02/22/2022
"Customer complaint that unit is not cooling properly, temperature at 46 degrees, found evaporator not defrosting, heater is good, unit needs new defrost thermostat and control; ordrng 1 W11496881 (Cntrl) and 1 WPW10383615 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/22/2022
"Replace door,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Joe O
Job Details: 02/22/2022
"Cc: not making iceFound temps in freezer at 2 degrees, Ff at 38 degrees. Customer stated unit started making ice after scheduling appointment. Stated prior to us coming out unit was not making any ice in freezer. Ice maker is connected and cycling. Unsure of what caused ice maker not to produce ice. Unit cycling and filling. Advised customer to watch bail arm to ensure its not sticking. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Avon Lake, OH 44012
Angel
Job Details: 02/22/2022
Replaced ui control panel and led in freezer. Also noticed that when i went to close the right hand side ff section door the mullion would not flip back to position and noticed the pivot block was forced some how and cracked will need to be replaced. Customer said they will install since its just two screws no return visit.; ordrng 1 W10840312 (Block-piv)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 02/22/2022
"Cc unit when done with a cycle when opening door and closing, vent outside above UI will leak water out. All components working, dishes are getting clean and dry. Called techline, said it is normal design, condensation buildup can happen and can drip a little when opening. Suggested replaced the console assembly and vent assembly to see if it will help reduce condensation build up, but can still happen as condensation can build up in that vent area. ; ordrng 1 W11242133 (Cover console) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket) and 1 W11416460 (Vent) and 1 W11412695 (Control panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Corina B
Job Details: 02/22/2022
Sent part number ; ordrng 1 W11434044 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Amherst, OH 44001
Marie V
Job Details: 02/22/2022
C that the lid broke. Confirmed. Replaced lid. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jefferson, OH 44047
Brian M
Job Details: 02/22/2022
Cc unit runs then shuts off Found motor over heating Needs motor belt kit and blower wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 4392065 (dryer repair kit)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Painesville, OH 44077
Corina B
Job Details: 02/21/2022
"CC that the unit does not finish a cycle and makes a loud noise. Confirmed. Found the cold water not coming in. And the shifter not shifter. Will need a new shifter and valve. ; ordrng 1 W11127357 (Valve) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX6565DW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/21/2022
Cc that unit was not agitating. Ran diagnostics and no error codes. Tried agitating in diagnostics and it would not agitate. Tested capacitor and was good unit will shifter replaced. Explained to customer that unit is starting to have a small leak from the gearcase customer needed washer fixed explained to her that if unit starts being loud later on down the road it will need gearcase replaced. Replaced shifter ran a calibration and auto test and passed. Unit is working as should. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/21/2022
"Cc that unit was getting to hot or wont dry good and now it doesnt turn on. Tested unit and it would not turn on but heating element starts getting hot. Tested the power and has correct power going to unit. When taking off back panel i noticed that they were restricting the air when they push the dryer back the vent was getting smashed and restricting the air I tested the thermal fuse and was open also tested element and was shorted. Replaced element and thermal fuse from truck stock tested unit and passed. Explained to customer they were going to have to fix the vent to a way they wont smash it because they could have the same problem again and cause clothes not to dry as well. Opt test ok.; used 1 279838 (Element), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/21/2022
"Found hose not tightened all the way correct issue,opt test ok also unit turn on"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44109
Manny
Job Details: 02/21/2022
"Cc unit not filling up only makes a noise, found unit in an emergency drain, cleared and set unit into service diagnostics, found code F8E1 for long fill no fill and F7E5 for shifter fault, replaced shifter and noticed drain hose sitting too low in a stand pipe, advise customer to keep drain hose elevated. Elevated hose but it will still need a longer stand pipe, ran test cycle unit is working properly, opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.5959299
Near Westlake, OH 44145
Angel
Job Details: 02/21/2022
Replaced icemaker made sure it cycled and filled also replaced switch bracket. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Willoughby, OH 44094
Jason N
Job Details: 02/21/2022
"Cc unit not draining and making a strange noise underneathRan cancel drain out, can hear object in drain pump impeller and then pump just hums. Pulled drain pump, found ceramic piece in pump. Reassembled and rested, drain pump only humming, not pumping. Unit will need drain pump replaced. ; ordrng 1 WD19X25187 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/21/2022
"Installed drive parts. Ran auto test cycle, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/21/2022
"Cc unit coding f0e4Ran diagnostics, verified f0e4 for spin speed limited by temperature. Ran manual valve tests, confirmed cold and hot are connected properly to unit. Unit needs valve thermistor. Replaced valve assembly using customer supplied part. Ran auto test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
David R
Job Details: 02/21/2022
"Cc unit making loud noise. Noise coming from Damper assembly. Ordering; ordrng 1 WPW10479155 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB450WQ0
Near Painesville, OH 44077
Joe O
Job Details: 02/21/2022
"Cc: loud in spin, leakingFound bearings loud in hand spin. Found unit leaking from tub seal. Needs bearing and seal kitCustomer does not want to repair at this time.; ordrng 1 W10435302 (bearing)"
We serviced a
MAYTAG DRYER
Model DE312
Near Painesville, OH 44077
Joe O
Job Details: 02/21/2022
"Installed belt, pulley, and rollers. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/21/2022
Customer complaint that it was not dispensing ice cubes only crush but it started working so he was wondering if there is a bad switch call whirlpool, he said customer may had a ice jam or arm jam but cant no longer diagnose issues working as design