We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Cleveland, Ohio 44143
Dan
Job Details:
11/27/2023
"Customer complaint of rattling noise, rattling is coming from lint build up on blower wheel, cleaned blower wheel, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Willoughby Hills, Ohio 44092
Dan
Job Details:
11/27/2023
"Customer complaint that unit rocks during rinse cycle, confirmed, found suspension worn, unit needs new suspension ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Conneaut, Ohio 44030
Dan
Job Details:
11/27/2023
"Customer complaint that lid is not locking, ran manual test cycle, lid locks, unit spins and agitates, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
11/27/2023
"CC that the unit does not wash. Confirmed. F7e2 Variable speed motor failure. Replaced the pump and motor. Found the shut off to the unit is leaking. Will need a plumber. Ran a calibration and started a cycle, opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Willoughby, Ohio 44094
Jason N
Job Details:
11/27/2023
"Installed damper control. Ran manual damper functions test, no abnormal noise heard. Op test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, Ohio 44001
David R
Job Details:
11/27/2023
"Cc unit not going through cycle and leaking grease at bottom. Found error codes. F8E1 No Fill Long Fill, F0E2 Oversuds. Not agitating but will spin. Gearcase leaking. Have estimate for repair ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W10721967 (Cam) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Avon, Ohio 44011
Angel
Job Details:
11/27/2023
"Discharged unit, replaced compressor and filter drier got unit to a 30 vacuum waited about ten minutes to make sure pressure would hold and recharged system with 57g of R600a. Recommended customer to wait 24hrs for proper cooling."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Bay Village, Ohio 44140
Angel
Job Details:
11/27/2023
Replaced evap cove and inlet valve tested unit to make sure no water leaks opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW03
Near Parma, Ohio 44129
Bill
Job Details:
11/27/2023
"Cc doors not aligning, confirmed cc. Adjusted freezer door, and steamed gasket"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Parma Heights, Ohio 44130
Bill
Job Details:
11/27/2023
"Ordered new sump, lower and upper spray arms, gasket, observation door, and strike. Office to follow up as upper spray arm was out of stock.; ordrng 1 W11498831 (Seal) and 1 W11613480 (Sump) and 1 WPW10491331 (Lower spray arm) and 1 W11179175 (Observation door) and 1 WPW10544004 (Strike) and 1 W11613488 (Upper spray arm.)"
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Strongsville, Ohio 44149
Bill
Job Details:
11/27/2023
"Cc not making ice and displaying change filter dispenser off, confirmed cc. Found that unit has a RFID board in filter housing. Board is not picking up new filter. Ordered new board for unit. Follow up scheduled for 11/30; ordrng 1 WR55X35905 (Rfid board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Strongsville, Ohio 44136
Bill
Job Details:
11/27/2023
"Cc to much water going into unit, confirmed cc. Ordered new control board, follow up scheduled for 11/30.; ordrng 1 W11170319 (Control board)"
We serviced a
JENN-AIR DBL WALL OVEN
Model WW2780B
Near Broadview Heights, Ohio 44147
Bill
Job Details:
11/27/2023
"Cc constant beeping when unit has power and an f1 code, confirmed cc. Was having issues with service matters, done some research and found that it was most likely the keypad membrane"
We serviced a
MAYTAG ICEMAKER
Model MIM1554ZRS0
Near Aurora, Ohio 44202
Corina H
Job Details:
11/27/2023
"CC that the unit is not making ice. Confirmed. Found the recirculating pump, not working. Found the wires corroded.. will need a new harness, pumps and sensor. ; ordrng 1 W11566406 (Pump) and 1 WPW10485962 (Sensor) and 1 WPW10485955 (Harness) and 1 W11542868 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD02
Near Aurora, Ohio 44202
Corina H
Job Details:
11/27/2023
CC that the unit is not cooling. Confirmed. Found the start relay is bad. Used the jumper box on the compressor 1.8 amps. Replaced the start relay from t/s. Opt test ok. ; used 1 8201786 (STARTER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
11/27/2023
Found the dishwasher leaking from the tub. Will need a new tub. Office to reschedule appointment; ordrng 1 W11409866 (Tub)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Independence, Ohio 44131
Bill
Job Details:
11/27/2023
"Changed drain hose, tested opt test good."
We serviced a
GE REFRIGERATOR
Model PFE28KSKJSS
Near Sheffield, Ohio 44054
David R
Job Details:
11/27/2023
"Replaced FF fan motor and steamed ice, downloaded module. Update did not work, tried atleast 5 times. Giving 5 blinks then 5 blinks with both lights. Called GE. Said the module error code shows its a defective module. To order and try a new one. Ordering module, as of now; ordrng 1 WR98R4546322 (Module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Avon, Ohio 44011
David R
Job Details:
11/27/2023
Replaced filter housing. Tested. Good. No leaks. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, Ohio 44070
David R
Job Details:
11/27/2023
"Cc coupling under icemaker grinder down. Confirmed, damaged coupling. Ordering coupling, chute and icemaker bin. ; ordrng 1 W11573761 (Chute) and 1 WP2220458 (Coupling) and 1 W11347840 (Ice bin)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Berea, Ohio 44017
David R
Job Details:
11/27/2023
"Replaced control, cap, actuator. Tested. Good. Test mode good. Ran normal drain/ spin. Good. All components working. After today, all electrical parts have been replaced. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near North Royalton, Ohio 44133
David R
Job Details:
11/27/2023
"Cc unit not finishing cycle and keeps throwing No water error. Both valves are good and coming on in Test mode. The drain hose is correct height. Diagnostics error F0E3 Overload, F8E1 Long Fill, F6E3 Communication error. Ordering control, valves, slider and clutch. ; ordrng 1 W11621180 (Control) and 1 W11595805 (Valve) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Strongsville, Ohio 44136
David R
Job Details:
11/27/2023
"Replaced UI, control, filter, harness. Found burned thermostat/fuse behind the filter board. Replaced parts. Ran unit with cup of water, good. All parts and components working. Good. Customer to hook to WiFi, Op Test Ok."
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GS00
Near Rocky River, Ohio 44116
Angel
Job Details:
11/27/2023
Replaced ignitor burner cap and knob bezel tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
11/27/2023
Replaced the drain pan and drain tube. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
JENN-AIR MICROWAVE B-IN
Model JMC8130DDB
Near Strongsville, Ohio 44149
David R
Job Details:
11/27/2023
"Cc unit microwave not heating. Followed techsheet. Tested cap, diode, transformer. Says to test all and if good, replace mag. **setting as 2 count. ; ordrng 1 W10859575 (Mag) and 1 WPR9800486 (Diode) and 1 WP59001168 (Cap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/27/2023
"Customer complaint of squealing noise, confirmed, idler pulley is seized, unit needs new dryer repair kit; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Rocky River, Ohio 44116
Marie V
Job Details:
11/27/2023
"Replaced pump motor. Ran diag, no leaks, heating up to 155*. Working properly. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW5
Near Lakewood, Ohio 44107
Marie V
Job Details:
11/27/2023
"Cc that the unit had a smell of electrical when using oven. Preheated unit and removed rear panels. No burned wires, tested oven to 350*, twice. Both times worked perfectly. Couldnt duplicate issue, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model gd2shkxkq01
Near Lakewood, Ohio 44107
Marie V
Job Details:
11/27/2023
"Replaced cam top and bottom , used steamer on gasket door. Replaced Thermostat and set to recommended temps, unit was unplugged when arrived, allow 24 hours to reach normal temps. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Shaker Heights, Ohio 44122
Marie V
Job Details:
11/27/2023
"Cc of a noise. Confirmed, showed me video is coming from damper motor. Ordering part.; ordrng 1 WPW10594329 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHV00
Near Westlake, Ohio 44145
Marie V
Job Details:
11/27/2023
"Replaced ice maker and damper motor. Tested unit, cycle ice maker. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, Ohio 44108
Jason N
Job Details:
11/27/2023
"Cc unit not heatingChecked power from receptacle, found L1 missing from receptacle. Advised customer they will need an electrician to correct power issue to unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, Ohio 44108
Jason N
Job Details:
11/27/2023
"Cc unit not dispensing fabric softenerFound no cycle has fabric softener option turned ON. Asked customer if shes using the fabric softener control, she was not aware there was a fabric softener button. Ran diagnostics cycle, all functions passed, inlet valve flushes through all dispense cups. No issues found with unit, advised customer to ensure fabric softener option is turned ON for cycles she wants to fabric softener."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Cleveland, Ohio 44112
Jason N
Job Details:
11/27/2023
"Cc unit not locking lid and starting a cycle Ran diagnostics, found code f7e1 for tachometer missing or wrong signal. Ran test cycle, unit did not shift into spin. Unit needs shift actuator replaced. Replaced shift actuator using truck stock part. Ran normal cycle, unit locked, sensed and started filling. Op test good. ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
11/27/2023
"Cc unit noises and vibration during spin cycle Customer stated the unit is making a lot of noise during the spin cycle and banging against the side of inner panels of the unit. Found unit is not level/stable, sitting on rubber risers and blocks of wood. Removed all rubber risers, keeping 1 block of wood under front left leg to properly level unit on floor. Ran spin test with wet clothing load. Minimal vibration as expected with model, no excessive movement of tub/basket or cabinet. Unit is working as designed. Advised customer to ensure load is distributed evenly in tub when unit is in spin cycle, if offbalance situations occur, pause unit and redistribute load."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, Ohio 44072
Jason N
Job Details:
11/27/2023
"Cc unit temperature not stable, slightly higher in both sections. Found freezer reading 0 degrees, ff section at 49. Customer stated it was making ice then stopped and then started again. Hooked up gauges and checked low side pressure, low side reading 12 in/hg vacuum. Added r134a until low side reading 5 in/hg. Possible slight undercharge on system. Advised customer to go ahead and restock unit as this will help stabilize temperatures further. Customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ02
Near Novelty, Ohio 44072
Jason N
Job Details:
11/27/2023
Installed filter housing. Installed filter. Purged system of air. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL3
Near Huntsburg, Ohio 44046
Jason N
Job Details:
11/27/2023
"Cc unit leaking from underneath Customer stated she had contractors working in her kitchen and they had pulled the unit out of the cabinet space. Upon reinstallation and test run, the unit leaked water from underneath. The contractors could not identify source of leak and reinstalled back into cabinet space and advised customer to call for service. Turned water source on to unit, ran wash test for 30 minutes, no leaks found. Ran cancel drain out, no leaks found. Started another cycle, unit filled, washed, and drained out. Could not duplicate a leak condition at this time."
We serviced a
GE RANGE
Model JB655DK4BB
Near Geneva, Ohio 44041
Jason N
Job Details:
11/27/2023
"Cc unit front left burner not workingConfirmed burner is not working, hot cooktop light is illuminated the entire time. Checked element and infinite switch. Found thermostat open on burner element. Unit will need LF element replaced. Quoted customer repair cost. ; ordrng 1 WB30X24111 (Range radiant element)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Geneva, Ohio 44041
Jason N
Job Details:
11/27/2023
"Cc unit oven racks not level Customer states the oven racks are leaning forward and cannot be leveled. Advised customer to the only adjustments are to the leveling feet which adjusts the entire unit. Called WP techline, Rob, asked for pics of unit on all sides and w/level. Stated use and care guide states unit should be leveled based on center rack in oven not cooktop. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
11/27/2023
"Replaced the valve and line. Tested, no leaks. Opt Test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
11/27/2023
CC that the unit is not cooling. Confirmed. The control is flashing. No fans or the compressor are running. Will need a new control; ordrng 1 W11613574 (Control)
We serviced a
MAYTAG DRYER
Model MGD6630HC1
Near Garfield Heights, Ohio 44125
Bill
Job Details:
11/27/2023
"Cc unit not heating, could not confirm. Tested unit, unit operating as intended. Instructed customer on the importance of not over loading, and mixing clothes."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Cleveland, Ohio 44102
Bill
Job Details:
11/27/2023
"Cc damage to water dispenser cover. Confirmed cc, changed cover tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Strongsville, Ohio 44149
Angel
Job Details:
11/27/2023
"Tapped system to check for leak with nitrogen and soap suds and found leak at condenser line going into the cabinet at the lock ring fitting. Discharged unit Replaced compressor filter drier and fixed leak, got unit into a 30 vacuum and waited ten minutes to make sure it would hold and and charged unit with 53g of R600a. Recommended customer to wait 24hrs for proper cooling."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lorain, Ohio 44053
Angel
Job Details:
11/27/2023
Replaced pump motor tested unit opt test good.
We serviced a
FRIGIDAIRE STACK W/D
Model FTF530FS1
Near Lorain, Ohio 44053
Marie V
Job Details:
11/27/2023
"Cc that unit does not starts a cycle. Confirmed , unit showing lid-lock on, but is not working will need new. Cust will call back if they want to continue. ; ordrng 1 131763256 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Madison, Ohio 44057
Dan
Job Details:
11/22/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Painesville, Ohio 44077
Dan
Job Details:
11/22/2023
"Customer complaint that unit was leaking and customer found gaskets in bottom, gaskets are not from unit, started normal wash cycle, no leaks found, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Willoughby, Ohio 44094
Dan
Job Details:
11/22/2023
"Customer complaint that unit goes straight to done, confirmed, found slider broken, unit needs new slider; ordrng 1 W10734521 (Slider)"
We serviced a
AMANA WASHER
Model NTW4630YQ0
Near Eastlake, Ohio 44095
Dan
Job Details:
11/22/2023
"Customer complaint that unit fills and then stops, ran diagnostics found f7e5(shifter fault ) error code, ran manual test cycle, unit agitates and shifts to spin, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wickliffe, Ohio 44092
Dan
Job Details:
11/22/2023
"Customer complaint that agitator is loose, confirmed, installed new agitator, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW05
Near Euclid, Ohio 44123
Dan
Job Details:
11/22/2023
"Customer complaint of ice build up on freezer section floor and its not making ice, confirmed, found evaporator drain tube clogged, cleared, ice maker bail arm is broken, installed new ice maker , op test good ; used 1 4317943XXX (XX NO REORDERXXICEMAKER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Euclid, Ohio 44123
Dan
Job Details:
11/22/2023
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Wickliffe, Ohio 44092
Dan
Job Details:
11/22/2023
"Customer complaint that unit is not dispensing ice, confirmed , auger on ice bin is stripped, unit needs new ice bin, customer does not want repair at this time; ordrng 1 W10910401 (Ice bin), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Painesville, Ohio 44077
Joe O
Job Details:
11/22/2023
Installed interlock switches. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, Ohio 44060
Joe O
Job Details:
11/22/2023
"Cc: door seal ripped, leds flickering, not making ice, ice explodes out when dispensingFound ice maker error code e2(motor lost position). Found all leds are functioning. Found guide missing from chute. Right side gasket torn. Needs control, guide and ice maker. (Gasket still needed)Ice maker out of stock, office to reschedule; ordrng 1 WPW10435760 (guide-ice) and 1 W11224256 (cntrl-elec) and 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cleveland, Ohio 44119
Joe O
Job Details:
11/22/2023
"Installed harness, and switch. Light still staying on. Needs control; ordrng 1 W11620570 (Control)"
We serviced a
KENMORE WASHER
Model 110.20362812
Near South Euclid, Ohio 44121
Joe O
Job Details:
11/22/2023
Cc: off balanceSuspension rods check good. Ran drain and spin. Found hot and cold reversed. Could not duplicate out of balance issue. Cannot swap water lines due to water wont shut off. Op test ok
We serviced a
WHIRLPOOL DRYER
Model LEN2000KQ1
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
11/22/2023
Cc: not dryingFound unit not tumbling. Found lint screen has not been cleaned in a long time. Advised customer needs to be cleaned every load. Found belt snapped. Installed dryer repair kit. Tested. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near South Euclid, Ohio 44121
Joe O
Job Details:
11/22/2023
Cc: not ignitingFound bake igniter harness pinched between panels. Removed harness. Unit igniting. Needs igniter harness; ordrng 1 W11645866 (Harness)
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chesterland, Ohio 44026
Jason N
Job Details:
11/22/2023
"Cc unit drains intermittently, now not draining and lid is lockedRan diagnostics, found code f9e1 for drain problem. Moved unit to check drain pump and drain pump started draining, and lid unlocked. Unit has wire break somewhere in harness leading to drain pump. Unit will need lower harness replaced. ; ordrng 1 W11568984 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mayfield, Ohio 44143
Jason N
Job Details:
11/22/2023
"Cc unit skipping from sense to done Ran test cycle. Unit did not agitate or spin, unit flashed f7e1 for tachometer missing or wrong signal. Replaced motor capacitor using customer supplied pre Id part. Ran quick wash cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
11/22/2023
Installed evaporator fan motor/harness. Airflow restored to both sections. Advised customer to allow several hours for all sections to return to desired temperatures. Op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near South Euclid, Ohio 44121
Jason N
Job Details:
11/22/2023
"Cc unit making a loud banging noise when switching Ran test cycle, found noise in question is water hammer when inlet valve switches between hot/cold. Advised customer unit is working as designed and water hammer can be remedied by installation of water hammer arrestors by a plumber."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Moreland Hills, Ohio 44022
Corina H
Job Details:
11/22/2023
"CC that the unit will not spin. Confirmed. F8E3 OVERFLOW CONDITION, F7E1 BASKET SPEED FAULT. Will need a new shifter and cam. Can not test the water overflow due to the unit not starting. The pressure hose is clear. Will need a shifter and cam. Cust does not want to repair ; ordrng 1 W10721967 (Cam), used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Solon, Ohio 44139
Corina H
Job Details:
11/22/2023
"CC that the unit will not spin. Confirmed. Found the basket was seized. Was able to get it to move. Will need a Gearcase and Washplate. Cust does not want to repair ; ordrng 1 W11454372 (Gearcase) and 1 WPW10215115 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM01
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
11/22/2023
"CC that there is water leaking into the freezer. Confirmed. Found the drain tube, blocked with debris, cleaned the drain tube. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Shaker Heights, Ohio 44122
Joe O
Job Details:
11/22/2023
Cc: not cooling ff sectionFound vents plugged. Drain tube plugged. Cleared drain. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Shaker Heights, Ohio 44122
Joe O
Job Details:
11/22/2023
"Cc: not functioningFound error codes f6e2(communication error) f2e1(stuck key). Needs control and uiCustomer does not want to repair at this time; ordrng 1 W11135391 (console) and 1 W11429620 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Shaker Heights, Ohio 44118
Joe O
Job Details:
11/22/2023
"Cc: excessive shaking, not spinning out clothesRan manual spin cycle. No excessive shaking. Checked suspension rods, no bounce. Advised the customer clothing may have been bunched up in agitate, causing an off balance load. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Seven Hills, Ohio 44131
Bill
Job Details:
11/22/2023
"Cc not draining, confirmed cc. Found wire separation, connected temporarily to drain water. Changed wiring harness, opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT530HAMM0
Near Parma, Ohio 44134
Bill
Job Details:
11/22/2023
"Cc leaking again, confirmed cc. Lower spray arm came off, reattach confirmed that it locked into place. Opt test good."
We serviced a
ROPER DRYER
Model RGL4434AW0
Near Parma, Ohio 44129
Bill
Job Details:
11/22/2023
"Cc not heating, confirmed cc. Found thermal fuse to be open, and igniter broken. Changed thermal fuse, igniter and flame sensor. Tested opt test good.; used 1 Wp3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma Heights, Ohio 44130
Bill
Job Details:
11/22/2023
"Cc unit not starting, confirmed cc. Heard the motor try to start, grabbed a capacitor from truck stock. Replaced old cap, tested opt test good.; used 1 W11395618 (Cap) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Broadview Heights, Ohio 44147
Bill
Job Details:
11/22/2023
"Cc grinding noise, confirmed cc. Found that the nut holding cam in place was loose, replaced cam from truck stock. Opt test good.; ordrng 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brooklyn, Ohio 44144
Manny
Job Details:
11/22/2023
"Cc that unit not locking, verified and found code F0e7 for load during clean cycle, ran test cycle and not locked replaced latch with pre Id opt test ok"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Cleveland, Ohio 44106
Manny
Job Details:
11/22/2023
"Cc unit not heating and LR eye not glowing, verified and baked element burned and surface element also burned, unit needs both surface and bake element, customer will not proceed at this time; ordrng 1 W10779716 (elmnt-bake) and 1 W11171119 (elmnt-surf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, Ohio 44103
Manny
Job Details:
11/22/2023
"C. That unit not heating, verified and igniter burned out replaced igniter with TS# 12400035, ran bake test and op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, Ohio 44102
Manny
Job Details:
11/22/2023
"Cc unit no cooling properly, verified and some frost on the back, checked heater and good, no issues found, besides the frost asked customer if the door had stayed open for a while she said yeah, and the she knows they were blocking the vent. Unit is cooling it has frost due to door left open and vent blocked."
We serviced a
KENMORE WASHER
Model 11044936203
Near Streetsboro, Ohio 44241
Corina H
Job Details:
11/22/2023
"CC that the water is not draining. Confirmed. Found the drain pump rattling when on. Will need a new drain pump. Cust is going to install part; ordrng 1 280187 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Streetsboro, Ohio 44241
Corina H
Job Details:
11/22/2023
"CC that there is a noise in the spin cycle and no sound. Confirmed. Found the sound turned off, turned on. Started a cycle on drain and spin, with clothes, no noise. Started a drain and spin no noise. Working as designed. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, Ohio 44241
Corina H
Job Details:
11/22/2023
"CC that the u it walks when it spins. Confirmed. Found the suspension rods are weak. Leveled the tub, spinning well with no clothes. Will need suspension rods. Cust does not want to repair ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW1
Near Kent, Ohio 44240
Corina H
Job Details:
11/22/2023
CC that the unit does not dry. Confirmed. Found the vent is clogged. Will need to have the vent cleaned. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mogadore, Ohio 44260
Corina H
Job Details:
11/22/2023
"CC that there is a noise when it agitates. Confirmed. Found there a squealing. Will need a Gearcase, motor and cam; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Berea, Ohio 44017
Marie V
Job Details:
11/22/2023
"Cc that unit dies nothing and just tries to remove water. Unit is on float mode, canceled, tested unit, water valves are working properly. Cust said that unit did not had enough water. Started bulky and showed cust , unit is working as designed, just had to explain few things. Ran diag no error codes. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB855DC2
Near Fairview Park, Ohio 44126
Marie V
Job Details:
11/22/2023
"Cc of unit making a grinding noise. Confirmed, found slider is broken also leaking oil from gearcase. Cust will not fix.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915700 (Stator) and 1 W10915701 (Rotor) and 1 W10754448 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDB855DC4
Near Amherst, Ohio 44001
Angel
Job Details:
11/22/2023
Cc that unit was squealing. Tested unit and could kind of hear the idler pulley. Took apart unit and idler pulley needs to be replaced. Gave customer estimate for repair kit replaced all parts tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/22/2023
Cc unit filter stuck. Filter stuck and filter housing parts or disassembled. Corrected parts. Replaced filter. Good. Customer to flush 4 gallons. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS05
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/22/2023
Replaced door ice. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/22/2023
Cc unit making noise when getting water from dispenser. Loud banging and hardly any water. Ordering valve and filter housing.; ordrng 1 WPW10179146 (Dual valve) and 1 W11172791 (Housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/22/2023
Cc unit not powering and no draining. Found unit hooked up to extension cord. Extension cord is bad. Took off and just used regular power cord to hook up to outfit behind unit. Good. Found debris blocking drain pump from moving. Took out and cleaned. Good. All components working. Advised customer of using rinse aid and heated dry. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Strongsville, Ohio 44136
David R
Job Details:
11/22/2023
"Cc unit Door ice not producing ice or little ice. Found ice in line in door, turned the heater on, good, got rid of ice. Cleared and tested icemaker, passed. Water is good and working correctly. At one point customer had slow water flow to unit so that could have caused the build up of ice in line. As of now, all good. Op Test Ok."
We serviced a
KENMORE WASHER
Model 110.20802990
Near Parma, Ohio 44130
David R
Job Details:
11/22/2023
"Cc unit drum not loving. Seized up motor. Would replace motor and drain pump. Advised customer a lot of parts are wearing and rusting; ordrng 1 WP661600 (Motor) and 1 WP3363394 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS02
Near Lakewood, Ohio 44107
Manny
Job Details:
11/22/2023
"Cc unit not heating properly verified and codes f2e1 for key shorted and f6e0 for lost communication, ran bake test and the oven shut off mid bake, unit needs main control but discontinued ; ordrng 1 WPW10119142 (cntrl-elec(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near North Olmsted, Ohio 44070
Marie V
Job Details:
11/22/2023
"Cc that the unit is not working. Stared unit, unit starts to work. Is filling up with water, no issue found. Just had to explain cust how it works. Op test ok"
We serviced a
JENN-AIR RANGE
Model JDR8895AAW
Near Westlake, Ohio 44145
Marie V
Job Details:
11/22/2023
"Cc that the oven is not getting hot enough . Tuned bpth ovens on, preheat to 350*both, verify temp. Top oven 160* bottom 337*. Calibrated bottom oven 5* higher. Tested oven again after calibrating, reached 350*. Oven working properly. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ2
Near Warrensville Heights, Ohio 44128
Jason N
Job Details:
11/22/2023
"Cc unit not heating, making a buzzing noiseConfirmed unit is not heating, high side buzzing louder then usual. Replaced diode using truck stock part. Ran heat test with water, op test no good. Same result, no heat. Unit will need magnetron replaced. ; ordrng 1 WPW10693025 (Magantron), used 1 W11256462 (DIODE) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Strongsville, Ohio 44136
David R
Job Details:
11/22/2023
Old UI/ main control had F6E2 mid communication error code. Replaced UI and main control. Ran test 51/52. All components working. Good. Op Test Ok.
