Near Strongsville, OH 44149
Dan H
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint of frost/condensation in freezer section , doors are sealing, unit is operating as designed"
Near Parma Heights, OH 44130
Dan H
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint of loud noise, evaporator fan motor is loud, unit needs new evaporator fan motor; ordrng 1 WP2315549 (evap fan motor)"
Near Mantua Township, OH 44202
Brian M
Job Details: 10/16/2019
WASHER MAYTAG MVWB865GW0 Customer did not receive part but I had one on truck stock Cc of unit not filling Found valves not opening Replaced using truck stock Ran test cycle OP TEST OK ; used 1 W11165546 (VALVE) from stock
Near Westlake, OH 44145
David R
Job Details: 10/16/2019
WASHER MAYTAG MVWC465HW2 "Cc o leaking, said she used it, hoses were not on tight. Customer had additional questions about wash cycle and other cycles. No error codes. Ran test mode, and ran Bucky items. Op test ok"
Near Painesville, OH 44077
Jeff M
Job Details: 10/16/2019
WASHER MAYTAG MVWX655DW0 "The wash plate is worn out needs replaced ; ordrng 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Madison, OH 44057
Arthur V
Job Details: 10/16/2019
RANGE ELE SL-IN JENN-AIR JGS8850BDB Found ignitor broke loose of burner. Needs left front burner assy and orifice holder Also needs right front orifaice holder and screws. Burner will have to be drilled out to replace. Customer to decide later if repair is wanted
Near Painesville, OH 44077
Jeff M
Job Details: 10/16/2019
WASHER MAYTAG MAH21PNDWW "Baring failure. The inner shaft and outer tub n seal kit needs to be replaced. Est only ; ordrng 1 12002022 (lip seal assy) and 1 22004465 (outer tub) and 1 W10181639 (support), used 1 1OVRSZ (Oversize Shipping) from stock"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/16/2019
COOK TOP JENN-AIR JGD8430ADS Cc front right burner igniter moving To install new burner but screws are stripped out and would need to replace all 4 orifice holders and screws because all screws are rusted out.. customer wanted quote to what that would cost additionally to today built
Near Mentor, OH 44060
Arthur V
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF532SMHW01 Found bulbs not screwed all the way in and switches taped closed. Fixed both lights working now. Found shelf broken in shipping. Please ship direct to customer for them to install. ; ordrng 1 W10801691 (shelf-glas)
Near North Royalton, OH 44133
Dan H
Job Details: 10/16/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint that basket bangs on cabinet side, ran diagnostics no error codes found, suspension is good, ran drain and spin cycle, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E deter
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 10/16/2019
DBL WALL OVEN WHIRLPOOL RBD245PDB12 "The units displaying supposedly an F2 E6 touch board failure but the digital display is not lit the micro computer and the touch board need replaced micro computer is discontinued; ordrng 1 4452890 (microcomputer) and 1 WP8300427 (panl-cntrl), used 1 SHI
Near Bedford Heights, OH 44146
Jason N
Job Details: 10/16/2019
WASHER WHIRLPOOL WTW5800BW0 "Cc unit not spinning only making a grinding soundRan diagnostics, found code f0e2 for oversuds.Ran auto test, all functions passed. Ran wash cycle w/large towels. Then spin and drain, all functions normal at this time. Unit spin test good. Could not dupl
Near Kirtland, OH 44094
Arthur V
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFC300EBL01 After installing new door customer found scratches on top plastic trim that did not show up until installed (See pics) Advised customer to throughly inspect new door when it arrives and to call after arrival. Did not reschedule due to not knowing when d
Near Avon Lake, OH 44012
David R
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KBFO42FTX02 "Replaced pars, tested, op test ok. Give 12 hours to give unit to return to normal temps.
Near South Euclid, OH 44121
Jeff M
Job Details: 10/16/2019
RANGE FRIGIDAIRE FEF368GCE "I took a picture of the heating element failure. It blew a hole through the bottom panel. It also grounded out through the cabinets damaging the main control the overlay in main control come separate. Unit needs lower panel heating element control board
Near Strongsville, OH 44149
Corey L.
Job Details: 10/16/2019
OTR MICROWAVE KITCHENAID KHMS2056SSS4 "Customer complaint mw not heating when pressing start it starts and stops right away, confirmed, customer demonstrated a few times and it started working, it worked several times, quoted for door cams if problem returns W10211973 W10211974; used 1 SHIPPI
Near Strongsville, OH 44149
Corina B
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 CC that the unit is leaking. Checked water and ice maker valve no leaks. Removed drain pan from unit held water for 5 minutes no leaks. Removed evaporator cover dumped water from evaporator drain pan to drain tube to pan. Clear. Checked reservoir clear. W
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/16/2019
RANGE WHIRLPOOL WFE540H0ES2 Installed new part unit op tested good
Near Brook Park, OH 44142
Corina B
Job Details: 10/16/2019
RANGE WHIRLPOOL WFG515S0ES1 CC that the oven does not turn on. Confirmed the bake nor the broil turn on. Checked the voltage from the control to the spark module 120 volts. Checked the gas coil on bake and broil 235 ohms. Will need a spark module. Office to order part. ; ordrng 1 W1
Near Russell Center, OH 44072
Brian M
Job Details: 10/16/2019
REFRIGERATOR GE ZIS48NSE Installed defrost timer and damper Turned unit back on OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Kirtland, OH 44094
Arthur V
Job Details: 10/16/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Found unit leaking from back of ice box. No service pointers found Change adapter kit and air tower. ; ordrng 1 W10612143 (adapter) and 1 W10760369 (air-tower)
Near Cleveland, OH 44109
Dan H
Job Details: 10/16/2019
DRYER WHIRLPOOL GEW9250PW1 "Installed new element, op test good"
Near Cleveland, OH 44109
Dan H
Job Details: 10/16/2019
REFRIGERATOR AMANA ASI2175GRW00 "Customer complaint that lower light is socket is burned, burned wires inside liner, found upper light socket removed and wires electrical taped together(see pics), unit is unrepairable"
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/16/2019
FREEZER UPRIGHT FRIGIDAIRE FFFU14F2QWG "The timer has failed power is getting to the time but no power is leaving. The unit needs a timer ; ordrng 1 5304518034 (TIMER), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brooklyn Heights, OH 44131
Corey L.
Job Details: 10/16/2019
DRYER MAYTAG MGD5500FW1 "Replaced motor bracket and blower wheel, Noises went away unit is very quiet now, op test good"
Near Russell Center, OH 44072
Brian M
Job Details: 10/16/2019
DISHWASHER MAYTAG MDB4949SDM3 Cc of smell Found drain to have glass in drain pump and control not sending power to drain pump Replaced control UI and pump
Near Warrensville Heights, OH 44128
Jason N
Job Details: 10/16/2019
OTR MICROWAVE KITCHENAID KHMS145JBL0 "Cc unit hood lamp wires burntCustomer stated she tried to change bulbs, and seen the sockets were brown and burnt. She wants them replaced. Talked to BJ, confirmed parts(8184603 ) are nla for these lamp sockets."
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc unit not making iceCustomer showed popCustomer stated after power outage, this past weekend,never made ice after power restored. Asked customer how after he noticed, he said power was out for 2 days, then he noticed that night after power back on, the
Near Strongsville, OH 44136
Corina B
Job Details: 10/16/2019
REFRIGERATOR MAYTAG MFT2673BEM10 "CC that the ff is not cooling and water is leaking. Ff 70* Fz -20*. Evap fan is running, condenser fan is running. Found the damper and return ducts are covered in frost and ice. A lot of water in the bottom of the ff section. Found the reservoir has a c
Near Broadview Heights, OH 44147
Corina B
Job Details: 10/16/2019
OTR MICROWAVE WHIRLPOOL WMH31017HW2 Replaced turntable motor. Optest ok
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 10/16/2019
DRYER MAYTAG MGDC465HW0 "Replace drum ,opt test ok"
Near Amherst, OH 44001
David R
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRF989SDAW02 "Cc not getting any ice or water. Found bad paddle dispenser, would have to hit it at a certain point for it to work. Ordering paddle; ordrng 1 W10853387 (pad 110.07), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Amherst, OH 44001
David R
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc no cool, customer had company out here before us and they said it was a bad compressor. FF 43* Fz around 30*. Took off Evap cover, no frost on the coils but a ball of ice on the line. Compressor is humming loud, looked and not enough line to put valve
Near Cleveland, OH 44135
Corey L.
Job Details: 10/16/2019
DRYER MAYTAG MED5630HC0 "Installed harness and control, op test good"
Near Highland Heights, OH 44143
Jeff M
Job Details: 10/16/2019
WASHER WHIRLPOOL WFW85HEFW1 Installed new part unit op tested good
Near Munson Township, OH 44024
Brian M
Job Details: 10/16/2019
DRYER KENMORE 11068622700 Cc unit shuts off Ran test cycle about 10 min In unit shut off was able to turn back on after 2 min Checked power and watched for power drop out while running another test load ran test cycle for for 20 min and no cut out. Spoke to BJ and he thinks there
Near Cleveland, OH 44121
Jason N
Job Details: 10/16/2019
REFRIGERATOR WHITE WESTHS WRS6R3EW4 "Cc unit still leakingChecked freezer drain, drain clear, not iced up. Checked under unit, found drain hose pulled out of drain pan. Rerouted drain hose, will not fall out. Op test good."
Near Chester Township, OH 44026
Jeff M
Job Details: 10/16/2019
REFRIGERATOR WHIRLPOOL KRMF706EBS01 The filter wasn’t in all the way. Unit op tested good. The frost is do to the humidity.
Near Cleveland, OH 44109
Corey L.
Job Details: 10/16/2019
REFRIGERATOR FRIGIDAIRE KSRG25FKST18 "Customer complaint fridge leaking worse than before, confirmed constant drip from inside filter housing at filter connection, advised customer to replace water filter and we will order a new housing ; ordrng 1 WP2186443 (housing)"
Near Cleveland, OH 44109
Corey L.
Job Details: 10/16/2019
OTR MICROWAVE MAYTAG MMV4205DS2 "Found wrong part was ordered, ordered white we need stainless, reordering door; ordrng 1 W10672721 (door/mw)"
Near Lorain, OH 44052
David R
Job Details: 10/16/2019
DISHWASHER MAYTAG MDB8959SFZ4 Called customer. Rescheduled.; schdld next appmnt for 10/18 FRI !
Near Cleveland, OH 44120
Jason N
Job Details: 10/16/2019
WALL OVEN WHIRLPOOL JJW2730WS00 "Cc unit not coming up to tempCustomer states, sometimes it works fine, sometimes it doesn’t, and gives her an error.Ran diagnostics, found code f8e0 for low fan speed under speed. Ran manual low speed fan tests on lower and upper. Lower cavity fan takes
Near Columbia Township, OH 44028
David R
Job Details: 10/15/2019
RANGE GE APPLIANCE JB650EF1ES "Replaced sensor. Tested on bake at 350* with cast iron pan inside. Let preheat, 350* let cycle for a couple of minutes to make sure everything was good. Preheat was about 8 mins but letting go more and cycle through a couple of times. Oven bake already a
Near Cleveland, OH 44109
Corey L.
Job Details: 10/15/2019
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer fills but light doesn’t go to wash just flashes on sensing after fill, ran diagnostics, no errors, spin and agitation svc tests passed, started quick wash, unit filled and advanced to wash, unable to duplicate the problem, unit
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/15/2019
WASHER MAYTAG LAT9704AAE "Customer complaint washer is leaking again only on large loads in front right but not very much, filled tub with large load selected, unit agitated without leaks, drain and spun, found drain hose from pump to syphon break leaking about 8-10” from drain p
Near Parma, OH 44134
Corey L.
Job Details: 10/15/2019
DRYER GE GTD65EBSJ3WS "Customer complaint dryer won’t work customer replaced door switch and belt switch, unit turns on but won’t rotate , no errors, found belt not correctly installed, advised customer, customer to install belt correctly, briefly explained routing"
Near Seven Hills, OH 44131
Corey L.
Job Details: 10/15/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint some canned beverages on top of shelf are partly freezing sometimes, temps were 38ff and 0frz, beverages of concern are on top shelf next to cold air vent, advised moving items from directly in front of cold air vent, unit is operating
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 10/15/2019
DRYER MAYTAG MGDB850BQ0 "Customer complaint dryer over the last several months has taken longer and longer to dry and last night it did not dry at all and smelled rotten eggs like a gas smell, gas is still on, lines and connections good, ran timed dry cycle, flame lit, burner cy
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/15/2019
REFRIGERATOR MAYTAG MFX2876DRM00 "Replace valve,opt test ok"
Near Cleveland, OH 44135
Gabriel P
Job Details: 10/15/2019
WASHER MAYTAG MVWB880BW0 "Replace motor rotor and shaft and bearings,I couldn’t take out basket so I had to lay on it’s back and hammer shaft so it will come out with basket wants shaft and basket came out togethe than try to hammer shaft out of basket wants it was out I continue
Near Westlake, OH 44145
Gabriel P
Job Details: 10/15/2019
WASHER FRIGIDAIRE FAFW3801LW3 "Found error code e41 control thinks door switch open ordering door locks also advise customer that sometimes it also need to replace control but we won’t know till we replace latch ordering latch ; ordrng 1 131763256 (LATCH 78.39), used 1 SHIPPING (SHIPP
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/15/2019
RANGE WHIRLPOOL WFE510S0AW0 Replace parts opt test ok
Near Painesville, OH 44077
Jeff M
Job Details: 10/15/2019
RANGE WHIRLPOOL WFE505W0HZ1 Installed new part unit op tested good
Near Madison, OH 44057
Jeff M
Job Details: 10/15/2019
DISHWASHER MAYTAG MDB4949SDE3 The sump motor is seized again needs replaced ; ordrng 1 WPW10591570 (pump&motor)
Near Mentor, OH 44060
Jeff M
Job Details: 10/15/2019
WASHER WHIRLPOOL WFW9470WW01 There was a sock in the pump. Unit op tested good
Near Perry Township, OH 44057
Jeff M
Job Details: 10/15/2019
DRYER MAYTAG MDE6000AYW Installed new part unit op tested good.
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/15/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Auger motors receiving power needs new auger motor; ordrng 1 W10822635 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 10/15/2019
WASHER WHIRLPOOL WTW4855HW1 The part was not needed I have a part with me the unit is very unstable due to the platform it sitting on in the drain hose was on the ground unit tested good
Near Lorain, OH 44053
Gabriel P
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replace parts still leaking from dispenser will need a senior technician I don’t what I’m missing or not checking bj ask me to order valve and request a senior tech ; ordrng 1 WPW10420083 (valve)
Near Lorain, OH 44053
Gabriel P
Job Details: 10/15/2019
DRYER WHIRLPOOL WGD4815EW2 Press start and watch igniter glow plus took a picture and lowes does not have a gas line hook up and it showing me unit is working
Near Lorain, OH 44053
Gabriel P
Job Details: 10/15/2019
WASHER WHIRLPOOL WFW5620HW0 "Found error code f0e5 off balance load and f0e2 over sud too much suds. Deleted codes replace bellow,opt test ok"
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/15/2019
WASHER WHIRLPOOL GHW9400PW4 Installed new part unit op tested good
Near Cleveland, OH 44103
Dan H
Job Details: 10/15/2019
WASHER AMANA n/a Customer said they are closed today for Columbus Day and canceled appointment at door; saved tckt
Near Ashtabula, OH 44004
Joe O
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc: moisture in tubFound plastic tub to have moisture on it. Ran diagnostics. Found no error codes. Unit is functioning as designed. Advised customer to run hot water at the sink prior to use. Op test ok
Near Roaming Shores, OH 44084
Joe O
Job Details: 10/15/2019
RANGE FRIGIDAIRE FES367ASG Cc: oven not workingFound unit receiving proper power. Found bake element has 20 ohms. And broil element has 22 ohms. Found control not sending power to elements. Needs controlCustomer does not want to repair at this time
Near Garfield Heights, OH 44105
Joe O
Job Details: 10/15/2019
WASHER AMANA NTW4516FW2 "Cc: not drainingFound error codes f8e1(long fill no fill) f0e2(over suds). Found drain tube extremely long and too low. Ran auto test and calibration. Advised customer drain tube needs to be raised, and it needs a siphon break. Unit functioning as design
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/15/2019
DRYER WHIRLPOOL LGR6848AW1 Installed new part unit op tested good
Near Cleveland, OH 44104
Joe O
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB01 Cc: not dispensing waterFound water line had a hole in it. Spliced line added John guess fitting(2300868) from surplus. Op test ok
Near Novelty, OH 44072
Joe O
Job Details: 10/15/2019
WALL OVEN JENN-AIR JJW2827IM00 Installed listed parts. Ran test bake to 350 degrees on both ovens with oven lights on. Lights still flickering. Called whirlpool tech line spoke with Andrew. He states triac circuits can flicker. He also stated to swap l1 and l2 on the controls to see if
Near Cleveland, OH 44120
Joe O
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 Cc: leakingFound ice buildup in bottom of freezer. Service pointer(W10632338E) covers parts. Installed p trap. Steamed out ice. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock
Near Huntsburg, OH 44046
Jason N
Job Details: 10/15/2019
REFRIGERATOR MAYTAG MFI2569YEM0 "Installed control board, programmed board. Op teat good."
Near Timberlake, OH 44095
Corina B
Job Details: 10/15/2019
REFRIGERATOR KENMORE 253.526493 CC that the unit not cooling. Checked the evap no frost pattern. Will need an evap. Cust does not want repair
Near Moreland Hills, OH 44022
Brian M
Job Details: 10/15/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 Cc unit not turning on Found control powering on then off when moving drawer in and out Found wire harness to have several splices Reconnected wires and got UI to stay on but control not making selections Needs wire harness and controlsEST only
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/15/2019
RANGE KITCHENAID KSDB900ESS2 Cc unit knobs not sitting rightCustomer showed popFound 3 burner knobs slightly pointed down. Lightly bent valve stems up to straighten out. Op test good.
Near Garfield Heights, OH 44125
Brian M
Job Details: 10/15/2019
WASHER WHIRLPOOL WTW8600YW0 "Cc unit keeps giving UL code Found UI code caused by bearings being shot Replaced using truck stock ran Auto test unit spun then gave error f50 Called BJ ohmed out stator stator no good Needs stator per BJ no cost to customer ; ordrng 1 WPW10419333 (sta
Near Garfield Heights, OH 44125
Brian M
Job Details: 10/15/2019
WASHER AMANA NTW4516FW3 Cc of unit just running Found unit it pump mode Reset control Ran auto test OP TEST OK Advised customer on soap usage and how to clear it out if it happens again OP TEST OK
Near Cleveland, OH 44119
Jason N
Job Details: 10/15/2019
WASHER WHIRLPOOL NTW4516FW3 "Cc not not startingCustomer is a tenant, does not have pop, Ran entitlement for purchase date.Plugged in unit, found unit stuck in drain mode. Canceled. Found drain hose laying on floor next to drain. Mounted into proper position on washtub next to unit.
Near Euclid, OH 44123
Jason N
Job Details: 10/15/2019
WASHER MAYTAG MVWX655DW0 "Cc unit not agitating and noiseRan auto cycle, washplate loose, but still agitating. Removed washplate and inspected, splines look good on washplate and shaft. Removed several coins drum under washplate. Tightened down washplate. Ran wash cycle w/4 large
Near Bay Village, OH 44140
Corina B
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "CC that the unit makes a noise when dispensing the water. Filled a cup several times, no noise. Advised cust to get it on video when the unit is making the noise. Optest ok."
Near Cleveland, OH 44128
Dan H
Job Details: 10/15/2019
WASHER WHIRLPOOL NTW4516FW2 "Installed new lid lock and control,op test good"
Near Strongsville, OH 44149
David R
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Replaced parts. Replaced drain tube from t/s. Cracked when I was taking it off, tested. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Garfield Heights, OH 44125
Brian M
Job Details: 10/15/2019
DISHWASHER AMANA ADB1400AGW1 Cc of water being left over on door and bottom of tub unit not fully drying Ran auto test no stored errors OP TEST OK Unit is functioning as design Advised customer on jet dry and the benefits of it
Near Avon Lake, OH 44012
Corina B
Job Details: 10/15/2019
DISHWASHER KITCHENAID KUDK03CTBL0 CC that the dispenser door does not shut. Found the door is broken. Will need a new dispenser. Cust does not want to repair.
Near Columbia Township, OH 44028
David R
Job Details: 10/15/2019
WASHER WHIRLPOOL MVWX655DW0 "Cc of smell, customer said they only wash a couple times a week, only 2 people using it. No error codes, took tub out and checked to make sure nothing was under there. Ran test mode, good. Put bleach in unit and ran through with hot water and drained. Op
Near Parma, OH 44134
Dan H
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDF330PAHW1 "Customer complaint that upper rack is falling off, found clip that locks upper rack in had fallen off, no damage to clip or track, reinstalled, op test good"
Near Aurora, OH 44202
Brian M
Job Details: 10/15/2019
WASHER MAYTAG MVWB765FC3 Installed rotor and stator and gearcase Ran test cycle noise still there Called whirlpool they advised on basket and suspension; ordrng 1 W10811957 (spin basket) and 1 W11130359 (suspension)
Near Strongsville, OH 44149
David R
Job Details: 10/15/2019
RANGE WHIRLPOOL WFG525S0HV1 Replaced burner head. Tested. Let customer see while testing. Op test ok.
Near Streetsboro, OH 44241
Brian M
Job Details: 10/15/2019
WASHER WHIRLPOOL WTW8500DC5 Cc unit not draining Found drain pump over heating Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10876600 (PUMP-WATER) from stock
Near Avon Lake, OH 44012
Corina B
Job Details: 10/15/2019
WASHER MAYTAG MHW5630HW0 "CC that the unit it not draining the clothes out. Ran diag no codes. Ran a drain and spin with towels, towels came out damp. Checked drain hose, good. Advised cust to use 1-2 he detergent. 6-8 bath towels equals a full load. Optest ok."
Near Avon Lake, OH 44012
Corina B
Job Details: 10/15/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replaced the freezer door. Steamed the gasket. Optest ok.
Near Olmsted Falls, OH 44138
David R
Job Details: 10/15/2019
DRYER ROPER RED4516FW0 "Cc of long drying times. Tested out airflow from back of unit, not going. Found blower wheel has come off from motor. Corrected and put back on. Tested. Good. Op test ok"
Near Parma, OH 44134
Dan H
Job Details: 10/15/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint that spin cycle is not working, ran diagnostics no error codes found, started quick wash cycle, unit completed cycle, high speed spin is working, unable to duplicate the problem , unit is operating as designed"
Near Parma, OH 44134
Dan H
Job Details: 10/15/2019
OTR MICROWAVE MAYTAG MMV6190FZ1 "Customer complaint of loud noise and burning smell, found transformer burning, unit needs new transformer, outlet unit is plugged into has hot/neutral reverse, advised customer that they need an electrician to correct power supply; ordrng 1 W11371718 (
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit freezer door stuckFound freezer door hard to pull out and push back in. Door slides have fair amount of corrosion on them. Sprayed with silicone , knocked off large spots off corrosion. Door now opening and closing normally, quoted new door slide
Near Cleveland, OH 44118
Jason N
Job Details: 10/15/2019
RANGE WHIRLPOOL WOD77EC7HS01 "Cc unit still resetting times and dateCalled wp techline, TJ, turn off WiFi in settings if customer chooses not to use WiFi. Confirmed WiFi still set to on, turned off, he also said update is being worked on for this issue, customer will have to contact
Near Avon Lake, OH 44012
Corina B
Job Details: 10/15/2019
ELEC SLIDE-IN WHIRLPOOL GY397LXUB03 "Replaced the membrane, found one the the mulex plug was loose will need a main control. Will does not respond to the ui. ; ordrng 1 WP8507P390 (CONTROL)"
Near Kent, OH 44240
Brian M
Job Details: 10/15/2019
DRYER GE GTD33EASK0WW "Installed latch, pulley and belt Ran test cycled OP TEST OK"
Near Bay Village, OH 44140
Corina B
Job Details: 10/15/2019
WASHER MAYTAG MVWX655DW1 CC that the unit will not finish a cycle. Found the drain hose is rubber and bent. The lock is not locking. Will need a drain hose and lid lock. Will need drain hose and lock. Cust does not want to repair
Near North Olmsted, OH 44070
Corey L.
Job Details: 10/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer did not get past wash cycle, ran diagnostics found f8e5 hot/cold reversed, and f0e4 over temp, cleared, corrected hot/cold supply line connections, calibrated, op test good, took parts for return"
Near Westlake, OH 44145
Corey L.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Customer complaint water leaks every time water is dispensed, confirmed, found water supply to filter not fully inserted, at union, corrected, op test good"