Near Aurora, OH 44202
Brian M
Job Details: 03/05/2021
WALL OVEN WHIRLPOOL WOD51EC0HW01 Could not duplicate an issue but installed controls ran test bake OP Test Ok
Near Atwater, OH 44201
Brian M
Job Details: 03/05/2021
WASHER MAYTAG MVWX655DW2 Cc unit leaking Found leak to caused by floor plumping and water seeping out of wall /floor Needs plumber
Near Cleveland, OH 44120
Dan H
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint that unit is not dispensing ice or water, confirmed, found filter not installed properly, corrected, op test good"
Near Garrettsville, OH 44231
Brian M
Job Details: 03/05/2021
DRYER MAYTAG MED6230HW0 Cc no heat Found element open Needs element ; ordrng 1 WP3387747 (element)
Near Shaker Heights, OH 44120
Dan H
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed new door, op test good"
Near Brecksville, OH 44141
Dan H
Job Details: 03/05/2021
WASHER MAYTAG MVW6230HW0 "Installed new belt, op test good"
Near Garrettsville, OH 44231
Brian M
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc of low ice Found fill tube clogged cleared fill tube OP Test Ok
Near Highland Heights, OH 44143
Jason N
Job Details: 03/05/2021
WASHER MAYTAG MAV4755AWW "Cc unit making grinding noise.Ran wash test, loud noise from under unit. Found drain pump bearings in poor shape, metal to metal contact. Drive belt is also in poor shape, recommended replace as well. Unit needs drain pump and drive belt. Customer not sure about fixing, estimate only at this time. ; ordrng 1 WP35-6780 (Drain pump) and 1 WP21352320 (Drive belt)"
Near Bedford, OH 44146
Dan H
Job Details: 03/05/2021
RANGE KITCHENAID KSEB900ESS0 "Installed new cooling fan, op test good"
Near Bedford Heights, OH 44146
Dan H
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that one plate did not get cleaned, ran test cycle, no error codes, incoming water temperature at 79 degrees, wash motor is spraying, soap dispenser opened, rinse aid dispensed, unit completed test cycle, no error codes after, found filters dirty, advised customer clean filters, called whirlpool techline spoke to Chris, unit is operating as designed."
Near Amherst, OH 44001
Marie V
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX986SIHV02 Replaced motor dispenser and main control. Op test okBrought core for return
Near LaGrange, OH 44050
Marie V
Job Details: 03/05/2021
WASHER MAYTAG MHW6630HW0 Replaced dispenser. And rebooted the main control. Op test ok no issues with control panel or main control
Near Cleveland, OH 44103
Corina B
Job Details: 03/05/2021
REFRIGERATOR MAYTAG MSS25C4MGZ01 Replaced the door. Optest ok
Near Painesville, OH 44077
Jeff M
Job Details: 03/05/2021
DRYER WHIRLPOOL WGD8000DW Customer still having an issue with residue on the clothing explain to him some issues if youre washing athletic wear on high heat the fabric breakdown. Most athletic wear require no heat or being hung to dry. Another thing that can cause residue on the clothing is actually for using too much soap and detergent in the washer the build up over the years will start breaking down onto the clothing and youll notice it in the dryer. I gave them a handful of recommendations how to remove the residue from the washer and what he should start doing with the athletic wear for drying. Unit tested good
Near Parma, OH 44134
Gabriel P
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Found drain pan clogged clear out and clear out drain tube as well,opt test ok took picture of pop is under one year manufacture warranty"
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/05/2021
WALL OVEN COMBO WHIRLPOOL WOC54EC0HS01 "When arrive console was not responding ask customer to turn power off for 40 seconds to a minute then turn on ,then unit started working preheat to 550 on broil and pass also preheat bake to 350 pass also share information with whirlpool they advise customer to monitor if it happens again office order Copernicus control and communication harness,opt test ok"
Near Elyria, OH 44035
David R
Job Details: 03/05/2021
DRYER MAYTAG MED7230HW0 "Cc unit is not making any tones. Went over owners manual and tech sheet. No tones. Tested sensors, ordering as well and will replace all parts at once. ; ordrng 2 WP3387223 (Sensor)s and 1 W11413567 (Ui) and 1 W11164276 (Harness)"
Near Cleveland, OH 44143
Jason N
Job Details: 03/05/2021
REFRIGERATOR FRIGIDAIRE LGHB2869TF4 "Cc unit water dispense and ice makers not working.Checked water pressure into unit. Good pressure from source. Checked water pressure up to filter head from main inlet valve, very low pressure. Unit needs main inlet valve, part of the quad valve assembly.; ordrng 1 242253002 (Quad valve)"
Near Painesville, OH 44077
Jeff M
Job Details: 03/05/2021
FREEZER WHIRLPOOL WRX986SIHZ00 I tapped the system. Recovered the remaining Freon if any. Remove the old parts installed new parts put the unit at a 30 inch vacuum held for 10 minutes. Charge the unit with 5.5 ounces of Freon a frost pattern started to develop unit tested good recommended customer to wait 24 hours before packing fridge.
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/05/2021
WASHER MAYTAG MVWB865GW0 The unit had a lid up lock error code I tested the machine multiple times the unit functions fine I cleared the code the code never returned unit tested good
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/05/2021
REFRIGERATOR AMANA ASI2175GRS04 Installed the new part op tested good.
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW8500DW Installed the new part op tested good.
Near Madison, OH 44057
Jeff M
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW7000DW1 The unit is making a squealing sound. I took the motor apart everything looks good squealing sound is coming from the transmission seal needs a new transmission estimate only; ordrng 1 W11455453 (T case) and 1 Ship
Near Elyria, OH 44035
Marie V
Job Details: 03/05/2021
DISHWASHER MAYTAG MDB4949SHZ1 "Cc that it was leaking and lots of suds.Ran diag no error codes. Found unit leaking from right side of the door. Adjusted unit and legs so unit is leaning, also advice cust that the unit only need 1-2 tablespoons of detergent or one pod to wash dishes also use rinse aid to help prevent that and to wash dishwasher once a month to clear any soap residue that maybe on unit. Op test ok"
Near Strongsville, OH 44149
David R
Job Details: 03/05/2021
REFRIGERATOR MAYTAG MFI2568AES "Cc unit UI is flashing, dispenser is opening and closing. SP explains the exact symptoms customer is experiencing. Will need main control. Customer paid SVC. Do not order parts ; ordrng 1 W10890094 (Main control), used 1 SHIPPING (shipping and handling) from stock"
Near Columbia Station, OH 44028
David R
Job Details: 03/05/2021
WASHER AMANA NTW4516FW3 "Cc unit is making screeching noise when gaining into spin and sometimes in agitate. No error codes. Heated the scrapping in spin diagnostics. Took off belt and cam, checked, nothing missing. Ran spin while belt off. Noises from motor. Ordering gearcase as well just Incase needed. ; ordrng 1 W10890624 (Motor) and 1 W11454741 (Gearcase) and 1 W10721967 (Cam)"
Near Shaker Heights, OH 44120
Corina B
Job Details: 03/05/2021
WASHER MAYTAG MVWX655DW2 CC water left in soap dispenser. Advised cust this is normal for the water to stay in the dispenser on how it comes out. Optest ok.
Near Cleveland, OH 44110
Corina B
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW4816FW2 CC that there is no cold water. Ran diag f8w1 long fill no fill. Tested the hot and cold water lines are switched. Switched the water line. Started a normal cycle. Optest ok.
Near Cleveland, OH 44113
Corina B
Job Details: 03/05/2021
WALL OVEN KITCHENAID KOSE500ESS04 CC oven not turning on. Checked control board and fuses. Thermal fuse did not have continuity. Replaced thermal fuse from t/s. Tested bake and broil. Optest ok. ; used 1 WPW10545255 (Thermal fuse) from stock
Near Cleveland, OH 44102
Corina B
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDP370PAHB0 CC that the unit is not draining. Started the dishwasher several times and then drained every time. Optest ok.
Near Strongsville, OH 44149
David R
Job Details: 03/05/2021
WASHER MAYTAG MVW7230HW0 "Same prior issue. Called techline. Suggest that control is seeing some kind of drag happening. Suggest replacing gearcase, ordering main control as well. Make sure all wires are properly seated. ; ordrng 1 W11419171 (Mcu) and 1 W11423759 (Gearcase)"
Near Elyria, OH 44035
Marie V
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Cc that the unit is freezing everything in fresh food section. Took temp found 30* on fresh food section and 1*on freezer. Replaced all parts set control to recommended temps, and freezer.Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDPE234GPS0 Missing adjuster part. Only have one. Ordering ; ordrng 2 WPW10546503 (Adjusters)s
Near Elyria, OH 44035
Marie V
Job Details: 03/05/2021
WASHER MAYTAG MVWC565FW2 "Cc that the unit makes noises. Plugged unit into a outlet. Ran diag no error codes, ran auto test everything sounds normal. Tilted unit to verify bottom everything is in place and all connections are all the way in. Op test ok"
Near North Royalton, OH 44133
David R
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Recovered refrigerant, replaced evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5 r134a, unit cooling, pressures good, op test ok"
Near Bedford, OH 44146
Dan H
Job Details: 03/05/2021
WASHER WHIRLPOOL WFW6620HW0 "Customer complaint that spring for bellow fell off, confirmed, no damage found, reinstalled, op test good"
Near Jefferson, OH 44047
Joe O
Job Details: 03/04/2021
WASHER WHIRLPOOL MVW7230HW0 "Cc: unit stopped mid cycle and would not do anythingFound unit dead when I arrived. Went to unplug unit, as soon as I touched the plug the unit turned on. Found no stored error codes. Ran diagnostics test cycle. Op test ok"
Near Euclid, OH 44123
Jason N
Job Details: 03/04/2021
RANGE WHIRLPOOL WFG505M0BS3 "Cc unit needs panels replaced due to discoloration and scratches. Replaced oven door, lower drawer panel , and console using customer supplied pre Id parts. Customer satisfied with appearance. Op test good."
Near Garrettsville, OH 44231
Brian M
Job Details: 03/04/2021
DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 WPW10591570 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF989SDAE02U Replaced icemaker electronic control board and UI on unit. Opt test ok. AT
Near Chardon, OH 44024
Joe O
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID Ksbp25inss00 "Cc: not making iceFound ice maker stopped mid cycle. Tested optics. Optics consistently blinking. Needs optics; ordrng 1 W10757851 (optic bd set ref), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Brian M
Job Details: 03/04/2021
WASHER MAYTAG MVW7232HW0 Cc unit shaking Found unit to be not leveled causing unit to go into an off balance condition Also found no stored error codes At this time unit is functioning properly Do not need control board
Near Aurora, OH 44202
Brian M
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc of a noise in fridge Found noise coming from damper Needs damper ; ordrng 1 WPW10196393 (damper control assy)
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/04/2021
RANGE WHIRLPOOL KESS907XSP02 "Cc unit takes forever to pre heat Found bake element open Needs element ; ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL KRFF507HPS Level right door of unit operation test ok
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/04/2021
DRYER FRIGIDAIRE GLER331AS2 Found seal broken glue it together but it did not took care clicking noise I believe glide is wearing tare and pulley whizzing customer will just pay for service call advise him that if pulley start to squeak louder then it need to be replaced and glide as well but everything other parts confirm is good
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 03/04/2021
RANGE KITCHENAID KFGC506JSS00 Confirm unit ignitor lighting but then turn off call whirlpool spoke to Chris he had us check 120 v from control to dsi board confirmed ok and voltage stay on 121 v he said is the dsi board also call bj for additional advise on ordering parts ; ordrng 1 WPW10511278 (Dsi board)
Near Burton, OH 44021
Dan H
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed ice maker , op test good"
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/04/2021
MICROWAVE KITCHENAID KMHC319ESS "Customer complaint that hood function is not working, vent fan is working on all speeds, unit is operating as designed"
Near Madison, OH 44057
Jeff M
Job Details: 03/04/2021
WASHER FRIGIDAIRE CRWS1879AS0 Installed the new part op tested good.
Near Lorain, OH 44055
Marie V
Job Details: 03/04/2021
WASHER WHIRLPOOL MVW6200KW0 "Unit is under warranty through entitlement. Cc that when you start a cycle unit will sense the load put a little bit of water and then goes straight to done. Ran diag found error code F7E4 basket Re-engagement Failure F7E3 Basket Engaged During Wash. ran auto test unit does everything until it reaches to spin, will not move.will order control and shifter.; ordrng 1 W11481108 (Control) and 1 W10913953 (Shifter)"
Near Strongsville, OH 44136
David R
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW6120HW1 "Poured water in, outer tub is cracked and leaking water above drain pump. Putting in ordering **2 job count** requesting double labor ; ordrng 1 W11219115 (Tub) and 1 W10752283 (Washplate) and 1 W11399437 (Drain pump)"
Near East Cleveland, OH 44112
Corina B
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "CC that the Fz is not cold enough, gasket on freezer door is falling off, the deli control is not working and the ice maker is not working. Found Fz at 55* ff 40*. Deli control has corroded wires. Power keeps turning on and off. The freezer door gasket liner is split from the door. Will meet main control, ui, freezer door. ; ordrng 1 W10807590 (Control) and 1 W10789393 (Ui) and 1 LW10547320 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"
Near Strongsville, OH 44149
David R
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc unit top rack started back squeaking after couple of loads. Checked and no parts are broken. Let customer know racks a can dry out from water, detergent and heat. Causing the noise. Ordering top rack parts; ordrng 4 WPW10078083 (Wheel tub)s and 2 WP3385089 (Track)s and 2 WP8565925 (Back stops)s and 1 W10712395 (Adjusters)"
Near North Royalton, OH 44133
David R
Job Details: 03/04/2021
DRYER KENMORE 110.769925 "Cc unit didnt dry clothes or cold while running. Turned temp to high, timed dry at 50 mins, went outside to check vent. Could feel heat cycling on/off. Little lint removed from vent. Checked ignitor, good. Can see flame cycling on and off. Put a towel in to check load. Let customer feel heat coming from unit. Could of had extra low heat or air flow accidentally turned on. Unit test good."
Near Avon Lake, OH 44012
Marie V
Job Details: 03/04/2021
OTR MICROWAVE WHIRLPOOL WMH1162XVQ2 "Cc that the unit is not heating, it sounds like is working but does not heat. Put a cub of water and tested unit, put kill a watt meter is pulling 8.46 amps. Unit will need magnetron.; ordrng 1 W10754299 (Magnetron) and 1 W11256462 (Diode)"
Near Cleveland, OH 44112
Corina B
Job Details: 03/04/2021
RANGE WHIRLPOOL WFG505M0BS3 Replaced the handle. Optest ok
Near Cleveland, OH 44104
Jason N
Job Details: 03/04/2021
DRYER AMANA NED4655EW1 "Cc unit stopped working againCustomer stated she had venting cleaned. Checked thermals, found thermal fuse open again. Checked heater element, found ceramic isolator for coils broken, coils shorting out on case. Replaced element using truck stock. Replaced thermal fuse using customer supplied pre Id part. Ran dryer op test, all functions normal. Op test good.; used 1 279838 (ELEMENT) from stock"
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL GI5SVAXVB02 CC ff freezing food. Took temp. Between 37-43 found milk frozen. Top shelf at highest setting. Lowered shelfs for proper airflow. Ran diagnostics. Thermistors passed. Op test okay.
Near North Royalton, OH 44133
David R
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc questions about unit. Went over cycle and also referred to owners manual. Rinse aid dispenser empty. Gave customer sample packet. Tested unit, all components working correctly. Unit test good. Op test ok."
Near Westlake, OH 44145
Gabriel P
Job Details: 03/04/2021
DRYER WHIRLPOOL MEDB955FC0 "Replace control and ran diagnostics test pass,opt test ok"
Near Kent, OH 44240
Brian M
Job Details: 03/04/2021
WASHER WHIRLPOOL CAE2745FQ1 Installed drain pump Ran test cycle OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 03/04/2021
DRYER WHIRLPOOL WED7120HW Installed heater OP Test Ok
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC300ESS01 "Upon arrival unit was functioning properly Talked it over with customer she said her original complaint was a noise in the fridge Ran diagnostics found noise to be the damper motor being loud Needs damper ; ordrng 1 WPW10594329 (control), used 1 SHIPPING (shipping and handling) from stock"
Near University Heights, OH 44118
Joe O
Job Details: 03/04/2021
RANGE JENN-AIR JGS1450FS0 "Installed ui, bezels, and rack. Op test ok"
Near Cleveland, OH 44120
Jason N
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Cc unit veggies drawer piece broken. Found crisper support rail broken. Ordering crisper support and frame. ; ordrng 1 WPW10671238 (Center rail) and 1 W10858393 (Crisper frame)
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Cc unit not running cycleCustomer stated unit will start filling with water then stop in cycle some minutes afterwards. Thinks its a drain pump issue. Ran diagnostics, found code f9e1 for product not draining. Ran diagnostics cycle. All functions passed, no codes at end. Started quick wash cycle, ran for 10 minutes, no issues. Canceled/drained. Started normal cycle, ran another 10 minutes. No issues. Could not duplicate any issues at this time."
Near Cleveland, OH 44120
Corina B
Job Details: 03/04/2021
WALL OVEN WHIRLPOOL WOS51EC0AS01 "CC that the oven is not heating. Checked the bake and broil, good. Checked the thermal fuses, good. Checked power, correct. Turned oven on started heating. If oven stops working. Will need a main control. Optest ok.; ordrng 1 W10741603 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Parma, OH 44134
Corina B
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced the pump and motor. Ran a calibration. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Parma, OH 44129
Corina B
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 CC that when washing sheets the unit does not finish. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Found the tub lean forward to far. Leveled the tub.
Near Beachwood, OH 44122
Jason N
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5000DW3 "Cc unit not spinning out, wet clothes at end.Ran diagnostics, found code f8e1 for no fill. Ran auto cycle, found no water coming in on cold side. Customer has a y-connector on a sink for the water source. Advised customer that unit will not work correctly on this y-connector, will need to have a plumber separate out for individual hot and cold sides. He can use unit temporarily using tap cold setting and cold water side turned on until he can remedy water supply. Unit is working as designed."
Near Beachwood, OH 44122
Jason N
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit doors not closing rightCustomer states left hand door does not stay open like the right side. Tried leveling unit to even doors closing rate. Found left door loose at the hinge receiver, excessive movement compared to right door. Ordering hinge closer/receiver. ; ordrng 1 W11179355 (Door closer)"
Near Lakewood, OH 44107
Corina B
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW4950XW3 "CC that the unit will sense and does nothing. Ran diag over suds. Ran a manual test for the lock, hot and cold, the drain pump agitate and spin. Ran a calibration. Advised cust to use 1-2 tablespoons of he detergent. Started a rinse and spin with towels."
Near Mentor, OH 44060
Jeff M
Job Details: 03/04/2021
DRYER WHIRLPOOL WED99HED Installed the new part op tested good.
Near Cleveland, OH 44135
Corina B
Job Details: 03/04/2021
WASHER WHIRLPOOL WTW5100HW0 CC that when starting a load the the unit will count down start then say 1 min shuts off. Ran diag no codes. Ran a calibration. Started a cycle the unit turn on sensing the shut off. Called t/l to checked the wire harness and the shifter. Checked wire harness and shifter. Ran cycle. Problem continued. Will need wire harness and shifter ; ordrng 1 W10913953 (Shifter) and 1 W11130932 (Harness lower)
Near Painesville, OH 44077
Jeff M
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM03 install the new part still did not work I called Tech Line back theyre just replacing it; used 2 W10295750 (Rin 7-5), 1 Tjaf120 (Ext tube), and 1 W10895713 (Ring 8.5-8) from stock"
Near Avon Lake, OH 44012
Marie V
Job Details: 03/04/2021
DISHWASHER KITCHENAID KUDR25SHWH1 Cc that the door stuck closed. Opened door and found panel broken. Will need panel assembly. Is only available in black ask customer if they want to continue they say yes.; ordrng 1 WP9744109 (Panel assembly)
Near Painesville, OH 44077
Jeff M
Job Details: 03/04/2021
DISHWASHER MAYTAG MDB8959SKB0 Installed the new part op tested good.
Near Beachwood, OH 44122
Jason N
Job Details: 03/04/2021
RANGE KITCHENAID KEBS209BSS00 "Installed UI console. Ran operation test on upper and lower ovens, 400 degrees per customer. Good preheat on both ovens to 400. No faults. Op test good."
Near Orange, OH 44022
Jason N
Job Details: 03/04/2021
DRYER MAYTAG MGD7230HW0 "Cc unit not drying clothes all the way.Customer states not al l of her clothes are drying, and when she sets it again, it only drys for a few minutes. Checked diagnostics, no codes stored. Checked heat and airflow at vent outlet, good heat and airflow. Advised customer about sensor dry operation, not to dry mixed loads of different materials, or small or large loads. Set dryness level to more or use timed dry operation if needed. Unit is working as designed."
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Installed new ice maker , op test good"
Near Chesterland, OH 44026
Jason N
Job Details: 03/04/2021
DISHWASHER MAYTAG MDB8989SHZ0 "Cc unit has plastic melted onto heater.Found small piece of plastic melted under heater element. Not stuck to heater element itself. Removed plastic. Ran diagnostics cycle, all functions normal. Little bit of residual plastic burnt off. Reran test cycle. Op test good. Advised customer about running clean cycle due to infrequency of wash cycles."
Near Beachwood, OH 44122
Joe O
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTM404KPS0 Installed door seal. Ran test cycle. Op test ok
Near Mentor, OH 44060
Joe O
Job Details: 03/04/2021
DRYER WHIRLPOOL WGD4950HW0 "Cc: long dry times, gas smell, gap on panelRan test cycle. Found unit has good heat and air flow. Unit cycling heat. Could not locate outlet for venting. Advised customer to have venting cleaned. Could not duplicate burning, or gas smell. Gap on panel is normal from unit being multiple pieces. Unit functioning as designed. Op test ok"
Near Avon, OH 44011
Marie V
Job Details: 03/04/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc that the unit wasnt drying the dishes , when she call to make appointment they advised her to use rinse aid and it seems to help. Ran diag no error codes were found. Explain cust to run hot water on the sink before starting the dishwasher and that will also help with issue. Ran test cycle , pass, no error codes and 160* when open the door. Op test ok"
Near North Olmsted, OH 44070
Marie V
Job Details: 03/04/2021
WASHER WHIRLPOOL NTW4650YQ0 "Cc that the she did a load and the clothes were still wet so she ran a rinse and spin and it worked. Ran diag f0e2 over suds f7e1 basket speed fault. Deleted error codes. Ran auto test , pass. Ran calibration. Could not duplicate issue. Took at look at the botto of unit to make sure everything was in place, no oil coming out everything was good.Also Explain cust how the unit operates and why it happened the issue she had. Op test ok"
Near Avon, OH 44011
Marie V
Job Details: 03/04/2021
REFRIGERATOR GE GSS23GMKGCES "Cc that the unit is not freezen on freezer section. Took temp found 18* on freezer and 44 on fresh food section. Also found freezer evap full of frost. Defrosted evap to get to thermostat. check ohms reading on defrost thermostat was at 1ohms. Unit will need main control.; ordrng 1 WR55X35826 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near North Olmsted, OH 44070
Marie V
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTM354DSS4 "Cc that the top rack something broke on it and it cant stay up. Found right hand side adjuster that broke. Will need new adjuster.; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 03/04/2021
DISHWASHER KITCHENAID KDTE254ESS2 "Cc dishwasher not draining or cleaning dishes well. Replaced pump assembly and found a piece of wood obstructing the empellers of drain pump once clear pump it started working but cause customer cc that unit not washing right still replace it,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/04/2021
WASHER MAYTAG MVWC465HW2 Cc that washer is vibrating to much. Verified issue by running a load on rinse and spin and on drain and spin washer was working as designed explained to customer how to load washer and how the unit operates. Opt test ok. AT
Near Aurora, OH 44202
Dan H
Job Details: 03/04/2021
RANGE WHIRLPOOL KSIB900ESS2 "Installed new socket, op test good"
Near Mentor, OH 44060
Joe O
Job Details: 03/04/2021
WASHER MAYTAG MVWC400XW0 "Cc: unit continuously recyclesFound unit stuck in drain cycle. Found error codes f0e5(off balance load). Ran auto test. Unit not agitating. Motor just humming. Needs motor and capacitor. Customer does not want to repair at this time; ordrng 1 W10836348 (motor-drve) and 1 W10804664 (capacitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Aurora, OH 44202
Dan H
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL MFI2569YEM0 "Installed new control, op test good"
Near Chagrin Falls, OH 44023
Dan H
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed new valve, op test good"
Near Cleveland, OH 44143
Jason N
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed freezer door. All functions good. Advised to allow up to 24 hrs for ice production to start.
Near Mantua, OH 44255
Brian M
Job Details: 03/04/2021
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Cc of temps His vegetables freeze in fridge or his stuff gets soft in freezer when he adjusts the temp Advised on placement of product Unit is operating as designed
Near Painesville Township, OH 44077
Joe O
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRSF705HBS01 Installed door cam. Op test ok
Near Cleveland, OH 44115
Corina B
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Door is completely corroded. Check picture. ; ordrng 1 W10815669 (Door)
Near Fairview Park, OH 44126
David R
Job Details: 03/04/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 "Steamed out all ice, replaced parts. Tested in diagnostics, good. All fans working. Reset temp to normal settings. Good. Give 24 hours to return to normal temps. Op test ok"
Near Chardon, OH 44024
Dan H
Job Details: 03/04/2021
MICROWAVE KITCHENAID KMHS120ESS4 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W11244490 (INTERLOCK SW KIT) from stock"