We serviced a
WTW4815EW1 WHIRLPOOL
Model WASHER
Near Rocky River, OH 44116
Dan H
Job Details: 07/26/2018
Customer complaint that unit is not cleaning the clothes, found unit not agitating, shifter is working, unable to get agitator off, unit needs ,gearcase, basket, tub , agitator and hub; ordrng 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10772621 (screw) and 1 W10908289 (agitator) and 1 W11035749 (gearcase) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 2 WP8533928 (screw)s and 1 WPW10215093 (clean out filter)
We serviced a
WTW5600XW3 WHIRLPOOL
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 07/26/2018
Customer complaint that unit had lid lock light stuck on, unit unplugged when tech arrived, plugged unit in, lid lock light is not on, ran diagnostics found f7e1(basket speed fault) error code, found gearcase locked up, unit will need new gearcase; ordrng 1 W11035747 (gearcase)
We serviced a
AGR5630BDS1 WHIRLPOOL
Model RANGE
Near Lakewood, OH 44107
Dan H
Job Details: 07/26/2018
Customer complaint that oven door glass is broken, confirmed, unit needs new inner door glas
We serviced a
KERS303BSS0 KITCHENAID
Model RANGE
Near Lyndhurst, OH 44124
Dan H
Job Details: 07/26/2018
Customer complaint that oven is not working, when bake is pressed unit say “feature unavailable “ on display, customer states that when breaker is turned off then back on oven will heat on its own and not shut off, ran diagnostics found f6e1(runaway temperature) error code, unit needs new control and oven temperature sensor ; ordrng 1 WPW10181986 (sensor) and 1 WPW10340695 (cntrl-elec)
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 07/26/2018
Installed sump assy. Ran normal wash. Op test ok. No water mat placed as sub floor got a little wet on sump removal and absorbed some water which will transfer to water mat. ; Job Cmpltd
We serviced a
KRFC704FBS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 07/26/2018
Installed fill tube. Op test ok. 24 hrs for basket to fill. Cust noticed scratch in door where tech were working. Wanted either scratch kit or door replaced. ; ordrng 1 W10849516 (DOOR, LH BLACK SS.)
We serviced a
KODC304EBL00 KITCHENAID
Model WALL OVEN
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/26/2018
CC that the top oven is not heating. Heated oven to 350* is not heating. Ran diag f5e1 Latch Not Operating. Pulled unit out found the thermal fuse is open. Called Sm to order part. ; ordrng 1 W11165152 (THERMAL FUSE)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Auburn Township, OH 44023
Brian B
Job Details: 07/26/2018
Installed motor and blower wheel, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ0
Near Avon, OH 44011
Brian B
Job Details: 07/26/2018
hecked unit. No screws are missing. Mounting nuts are attached to case and all other screws are fastened. Hooked up to power. Tested unit. All functions normal, unit is heating. Op test ok.; Job Cmpltd,
We serviced a
MVWC360AW0 Maytag
Model Washer
Near Cleveland, OH 44102
Corey L.
Job Details: 07/26/2018
ustomer complaint agitator fell of, confirmed wash plate busted at the top where bolt secures it, unit needs new agitator ; ordrng 1 WPW10553968 (washplate 110.16)
We serviced a
WSF26C2EXF01 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Brian M
Job Details: 07/26/2018
Cc of unit not running Found ff at 65 Fr at 65 Unit on but not running Powered off unit and restarted, frost pattern returned and al fans turned on Fridge is making cool at this time Spoke to Sr tech advised that there is an issue in the control needs UI and control replaced Customer does not want to repair at this time
We serviced a
KRFF507EBL00 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44124
Paul P.
Job Details: 07/26/2018
Found solid ice buildup around evaporator drain. Used steamer to clear out ice and drain, removed debris. Thermistor was not positioned on evaporator line (very loose). Positioned thermistor correctly and wrapped with foil tape and plastic tie to secure. Set down mitigation mat.; Job Cmpltd
We serviced a
WED7000DW1 Whirlpool
Model Dryer
Near Lorain, OH 44053
Gabriel P
Job Details: 07/26/2018
Cc not heating enough ,check temp 380 going up venting is about 10 ft long is on the side of the house close to the roof ,saw lot of lint stuck on venting out side exp customer to clean venting
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM03
Near Avon, OH 44011
Brian B
Job Details: 07/26/2018
Replaced freezer door and diffuser. Set controls. Op test ok.; Job Cmpltd
We serviced a
MAYTAG DRYER
Model LDG7334AAE
Near Euclid, OH 44123
Jeff M
Job Details: 07/26/2018
Dryer fan is broken. Incorrect venting. And the gas coil valves are not lighting constantly.; ordrng 1 279834 (2 coil gas valve set) and 1 Y303836 (blower wheel), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
MAYTAG REFRIG/TOP-FREEZ
Model MFT2776FEZ00
Near Willoughby, OH 44094
Jeff M
Job Details: 07/26/2018
The unit ff evap frosted over the unit has already had the sensor kit replaced earlier this yr the units gasket looked good the unit is not be opened contently. The unit needs a sensor it and main control ; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN KIT), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/26/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSCA
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 07/26/2018
Customer is using more ice then the unit can make. This is a nursing home 14 people using one ice maker.; Job Cmpltd,
We serviced a
KBSD608ESS01 Kitchenaid
Model Refrigerator
Near Solon, OH 44139
Brian M
Job Details: 07/26/2018
-5 in freezer and 46 in freshfood Settings are set to recommended settings Called whirlpool TechlineButch thinks it’s due to not have enough of a food load to regulate temps Sr# 7722556570Told customer to fill up as suggested by whirlpool, and if still having temp issues to call whirlpool back
We serviced a
GE MICROWAVE
Model JE2160SF001
Near Concord Township, OH 44077
Arthur V
Job Details: 07/26/2018
Replaced mag tube and capacitor. Tested for 5 min good. Tested another 5 min got to 42 sec and failed again. Mis diagnosed mag tube and capacitor. Called ge techline twice and found out the transformer is the issue. Cust will get a refund after repair please order transformer. ; ordrng 1 WB27X10888 (trans hv), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/31 TUE !,
We serviced a
WSR57R18DM02 Whirlpool
Model Refrigerator
Near Cleveland, OH 44103
Corey L.
Job Details: 07/26/2018
Customer complaint no cool on fridge, confirmed temp 60 in ff section found evap frozen solid, cleared ice, turned heater on in service test mode, heater and bimetal good, unit needs control and thermistor ; ordrng 1 W11191182 (CNTRL BOX) and 1 WPW10383615 (thermistor)
We serviced a
KUWS24RSBS24 Kitchenaid
Model Wine Cooler
Near Avon, OH 44011
Gabriel P
Job Details: 07/26/2018
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bainbridge, OH 44023
Robert A.
Job Details: 07/26/2018
Installed drain pump, ran test 51, op test ok; Job Cmpltd, saved tckt [SdLink
We serviced a
MAYTAG DISHWASHER
Model DWU9200AAX
Near Solon, OH 44139
Robert A.
Job Details: 07/26/2018
Ran unit, found water going through spray arms, arms not moving, hard to move, needs spray arms; ordrng 1 WP6-903473 (LOWER SPRAY ARM) and 1 912518 (NOZZEL) and 1 912646 (NOZZEL) and 1 WP903079 (UPPER SPRAY ARM) and 1 WP912680 (OUTLET SNAP) and 1 WPW10116811 (RETAINER), saved tckt [SdLink\313415a.png],
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model WRS342FIAW00
Near Brimfield, OH 44240
Robert A.
Job Details: 07/26/2018
Cc door alarm going off, found switch in frz broken, ice door not sealing, filterhead broken; ordrng 1 W10616146 (ICE DOOR ASM) and 1 W10862456 (FILTER HOUSING) and 1 WP2321285 (DOOR SWITCH), schdld next appmnt for 8/1 WED ! [**],
We serviced a
WRF550CDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 07/26/2018
water is leaking, reset connection at guest fitting, no leaks now, op test good
We serviced a
WDT750SAHZ0 DISHWASHER
Model WHIRLPOOL
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/26/2018
Replaced sump assembly. All tested ok. No leaks. Put mitigation mat under dishwasher. Need return label for pre diagnosed control.; Job Cmpltd
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near Eaton Township, OH 44044
Macaulay G.
Job Details: 07/26/2018
Freezer door is leaking air into freezer, causing large amounts of frost to build. Valve to ice maker is stuck open. Icemaker is not advancing. Office to order door seal for freezer, water valve, and icemaker. Did not put mitigation mat down. Customer has water turned off to unit.; ordrng 1 W10407216 (gasket-fip) and 1 WPW10341329 (water valve assy) and 1 WPW10764668 (ice maker)
We serviced a
MBF1958FEW00 MAYTAG
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 07/26/2018
Customer had issue of some items in freezer beginning to thaw. Ran service mode tests. All components tested ok. Thermistor is within resistance test values. Control is not registering proper temperature from freezer. Office to order control board. Unit does not have water line, did not put down mitigation mat.; ordrng 1 WPW10503278 (refer elect cont brd)
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Brook Park, OH 44142
Chad P.
Job Details: 07/26/2018
Found gear case starting to leak oil. Needs gear case replaced. ; ordrng 1 W11035749 (GEARCASE ASSY )
We serviced a
MVWX655DW1 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44120
Chad P.
Job Details: 07/26/2018
Found unit flashing in the rinse cycle. Canceled cycle and restarted. Found hot and cold reversed. Corrected. No faults. Possible frozen control. Reset control. Advised to use as normal.
We serviced a
KSSS42QKW00 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44106
Chad P.
Job Details: 07/26/2018
Little to no water to I.m. Cust had new filter installed. Purged water tank and cycled I.m. Op test ok.
We serviced a
JDB9200CWS2 JennAir
Model Dishwasher
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 07/26/2018
Found drain line cracked. Needs replaced.; ordrng 1 8269144A (drain hose)
We serviced a
ATW4675YQ1 Whirlpool
Model Washer
Near South Euclid, OH 44121
Corina B
Job Details: 07/26/2018
CC that the unit only does a rinse and spin. Found the dial on a rinse cycle. Turned ideal to a normal load filled washer and advance pd to wash. Optest ok.
We serviced a
WRX735SDHZ00 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 07/26/2018
Cc that water drips out of the water fill after getting water Found John guess fittings not sealing the lines correctly Replaced using truck stock OP TEST OK ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT), and 1 WP2198677 (CONNECTOR 1/4"to1/4" John Gu) from stock, Job Cmpltd
We serviced a
PFCS1NFZHSS GE
Model Refrigerator
Near Hambden Township, OH 44024
Brian M
Job Details: 07/26/2018
Cc that unit is freezing some foods Ff at 35 ff at 3 Checked for stuck diffuser OP TEST OK Showed customer how to regulate temps on Ui and that sometimes there is a fluctuation of degrees up or down Also advised on food placement as well OP TEST OK
We serviced a
MDB7759AWS2 Maytag
Model Dishwasher
Near Cleveland Heights, OH 44121
Corey L.
Job Details: 07/26/2018
Customer complaint dishwasher is not cleaning dishes and leaving water on the bottom sometimes, found drain tube running through counter on the bottom, reran rube to a slot at the top of the cabinet, op test good; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2LHAXMQ10
Near Kirtland, OH 44094
Jeff M
Job Details: 07/26/2018
Cust put a new copper water line on the unit the air in the line gave him issues when he tried to purge the line unit op tested good. The ui is broken the buttons are showing potential shocking hazard ; ordrng 1 2261177W (cover-frnt), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
MAYTAG REFRIG/TOP-FREEZ
Model MFT2776FEZ00
Near Willoughby, OH 44094
Jeff M
Job Details: 07/26/2018
The unit ff evap frosted over the unit has already had the sensor kit replaced earlier this yr the units gasket looked good the unit is not be opened contently. The unit needs a sensor it and main control ; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN KIT), schdld next appmnt for 7/31 TUE 8-12,
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/26/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSCA
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 07/26/2018
Customer is using more ice then the unit can make. This is a nursing home 14 people using one ice maker.; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ
Near Mentor, OH 44060
Arthur V
Job Details: 07/26/2018
Replaced track and both stops. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 07/26/2018
Replaced door assy. Op test good ; Job Cmpltd
We serviced a
GE DISHWASHER
Model GDT580SMF8ES
Near Madison, OH 44057
Arthur V
Job Details: 07/26/2018
Found drain pump making noise. Needs drain pump Talked to SM could be 2-10 wks for part delivery. Schedule 2 weeks out to see where we are at that time ; ordrng 1 WD35X20878 (drain pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/2 THU !,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Brimfield, OH 44240
Robert A.
Job Details: 07/26/2018
Ran diognostics, no heat, diverter not finding possition, found motor not running, motor recieving power, needs sump asmCust to replace; ordrng 1 WPW10671941 (SUMP 20098
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Ravenna, OH 44266
Robert A.
Job Details: 07/26/2018
Found housing/fan in upper i/m frozen, needs seal kit and fan; ordrng 1 5303918784 (SEAL KIT) and 1 5304493604 (FAN), schdld next appmnt for 7/31 TUE ! [***],
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM3
Near Westlake, OH 44145
Brian B
Job Details: 07/26/2018
Found panel not responding. Ran panel test. Panel failed. Found burning on ribbon. Also, handle broken that holds bottom of panel in place. Will need new panel and handle. Office to order parts. Customer will install, he does not want a return visit. Advised customer that we cannot guarantee repair if he installs parts.; ordrng 1 W10811169 (PANEL) and 1 WPW10329510 (HANDLE), sav
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAA
Near Bay Village, OH 44140
Brian B
Job Details: 07/26/2018
Machine is a European built. Found some pads on UI not responding. Removed panel. 120v to door switches and through to control. Some signs of overheating on main control. Will need UI, control, and wide board. Will give est. advised customer to have ins co call office if they want to repair machine. Paid sc. do not order parts unless authorized.;, Job Cmpltd,
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 07/26/2018
Customer complaint washer takes too long to wash and doesn’t move past wash, started normal wash cycle, unit filled and advanced to wash, then advanced to rinse, canceled, ran diagnostics no codes found, advised customer to only use 1-2 tbsp of an he detergent and fabric softener, unit is operating as designed
We serviced a
KRFC704FPS00 Whirlpool
Model Refrigerator
Near Madison Township, OH 44057
Brian M
Job Details: 07/26/2018
Customer had all insides removed and unplugged at arrivalReplaced evap cover and reinstalled bottom drawer assembly Advised customer to give unit at least 24 hours before adding any food to let the unit regulate temperatures
We serviced a
KUDM01TJBS0 Kitchenaid
Model Dishwasher
Near Orange, OH 44122
Paul P.
Job Details: 07/26/2018
No further debris found, may have been from broken door handle. Door handle has broken ends, will need replaced. Office to order door handle. Set down mitigation mat.; ordrng 1 WP8269117 (handle)
We serviced a
11067042600 Kenmore
Model Dryer
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/26/2018
Cc dryer does nothing,check power going to machine,l2 to neutral 120v,l1 to neutral 000 and l1 to l2 111 I told customer they need an electrician, I trip the breaker and got all results voltage correct got 120 120 240 v dryer turn on and heats everything started working correctly
We serviced a
WDF520PADW3 WHIRLPOOL
Model DISHWASHER
Near South Euclid, OH 44121
Corey L.
Job Details: 07/26/2018
Installed new heater, op test good; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 07/26/2018
Installed thermostat, op test good; Job Cmpltd
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44052
Gabriel P
Job Details: 07/26/2018
Cc is not heating,ventilation was clog of lint and sticky stuff didn’t no what it was clear all lint from blower will explain customer that flex foil was a fire hazard and they need it regit metal,found cut off open
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 07/26/2018
Replaced timer, relay start, and wheel. All tested ok; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 07/26/2018
Left rack adjuster is broken and right is falling apart. Office to order both adjusters.; ordrng 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)
We serviced a
MMV5208WS0 MAYTAG
Model MICROWAVE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/26/2018
Installed mag. Op test ok
We serviced a
FRIGIDAIRE WASHER
Model FAFW3517KR1
Near Madison, OH 44057
Jeff M
Job Details: 07/26/2018
he unit has a e41 lock error code the unit needs a new lock ; ordrng 1 131763256 (LOCK ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,schdld next appmnt for 7/31 TUE 12-5,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Corina B
Job Details: 07/26/2018
CC that the clothes are still wet at the end of a cycle. Ran a rinse and spin with towels. Towels came out damp. Advised cust to use 1-2 tablespoons of he detergent. Ran diag no codes. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model MDBH979SAW0
Near Westlake, OH 44145
Brian M
Job Details: 07/26/2018
Panel not responding. Removed front. 120v to control. Ran panel test. Panel failed. Found burning on ribbon. Per ser pointer, called whirl TL, Kevin, 7722552854. He gave an score for part only. Customer will pay sc and labor. Scode # S25462. Office to order part.; ordrng 1 W10811166 (PANEL), , schdld next appmnt for 8/1 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSRG25FVMS05
Near Avon, OH 44011
Brian B
Job Details: 07/26/2018
Machine was not plugged in when tech arrived . Plugged unit in. Unit has a solder type shrader valve on process tube. Attached gauges. Low side pressure at 0 psi when running , heat on condensor coil, frost pattern starting on evap. Used black light to find slow leak on high side tubing lock ring connector. Although there is a leak there, it has not lost enough Freon to affect cooling, but will be an issue in the future. Found drain pan full of water. This could be due to another issue. Advised customer to leave plugged in and see what happens in the next week. Paid sc, good for 30 days. Advised customer to call if machine stops cooling again, but leave plugged in. Will give est to repair leak in sealed system.;
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Mentor, OH 44060
Jeff M
Job Details: 07/25/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE515S0ES0
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 07/25/2018
Looks like the bottom of the oven is crushed most likely it was dropped the bottom drawer will not fit the bottom panel of the oven does not fit insulation appears to be in place on the right side. But the frame is bent up the unit can’t be repaired. Called wp tl file# 7722551139; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS03
Near Richmond Heights, OH 44143
Jeff M
Job Details: 07/25/2018
The jazz board failled the heating Circuit tested good needs new electronic control; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL COOK TOP
Model WCG77US0HS00
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 07/25/2018
The unit has 5 burners. 3 middle size 1 large and 1 small. The large burner is the power burner the small burner is the summer burner and the three middle size burners are your regular old cooking burners; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 07/25/2018
he freezer door needed ajusted customer is having issue with the fridge freezing right underneath the air Vent I explain to them the air coming out of that air Vent is below freezing do not put anything there; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850WL1
Near East Cleveland, OH 44112
Jeff M
Job Details: 07/25/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model DFE29JSDISS
Near Mentor, OH 44060
Jeff M
Job Details: 07/25/2018
0, Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Mentor, OH 44060
Jeff M
Job Details: 07/25/2018
ran the unit 3 times on test mode. And after I looked under the unit behind the unit. Can’t copy the issue ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Conneaut, OH 44030
Arthur V
Job Details: 07/25/2018
Replaced water valve. Recalibrated op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Conneaut, OH 44030
Arthur V
Job Details: 07/25/2018
Replaced water valve. Recalibrated op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near North Madison, OH 44057
Arthur V
Job Details: 07/25/2018
Found unit not going into defrost. Customer to save money by defrosting it himself before we return ; ordrng 1 W11035836 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $295.36 CC Ref # 1185049411, schdld next appmnt for 7/31 TUE !,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near North Madison, OH 44057
Arthur V
Job Details: 07/25/2018
Installed control and console. Op test good. Took core for return ; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KEBK101BSS01
Near North Madison, OH 44057
Arthur V
Job Details: 07/25/2018
, Put door back on unit. Did not test unit but door is back in place. ; Job Cmpltd,
We serviced a
HOTPOINT WASHER
Model HSWP1000M4WW
Near Painesville, OH 44077
Arthur V
Job Details: 07/25/2018
Found pulley touching base when full of water. Unit needs all four suspension rods replaced ; ordrng 2 WH16X10158 (rod & spring asm)s and 2 WH16X10159 (rod & spring asm)s, schdld next appmnt for 7/30 MON !,
We serviced a
WHIRLPOO UPRIGHT / CHEST
Model WZF34X16DW04
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 07/25/2018
Found bullet already installed on compressor. Called office to see if we already looked at this. We did in Austinburg. Needs compressor,evaporator and drier filter. CFC TECH EXTRA TIME ; ordrng 1 W10507884 (compressor) and 1 W10858281 (evaporator), schdld next appmnt for 7/31 TUE ! [***],
We serviced a
WHIRLPOOL REFRIGERATOR
Model WHIRLPOOL
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 07/25/2018
Need to order parts for shelving —- whirlpool refused payment lowes responsible ; ordrng 1 WP67006704 (glass- cri) and 3 WPW10739590 (shelf-glas)s
We serviced a
FRIGIDAIRE DRYER
Model GLER341AS2
Near Mentor, OH 44060
Arthur V
Job Details: 07/25/2018
Customer complaint top of dryer close to the controls gets hot to the touch —- upon arrival temp at the area described is warm but not hot Ran with a load and unit never got excessively hot to the touch Cust vent goes into wall and up thru the roof so i cant tell about air flow at outside vent. Vent is known to have not been cleaned or serviced at least 4 years. Gave customer number to dryer vent wizards. Could not duplicate issue , Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CW3
Near Rootstown, OH 44272
Gail V.
Job Details: 07/25/2018
Cc bottom light will not turn off, then burnt out, when bulb was replaced will not light, socket damaged, needs control, bulb, socket and door switches, ; ordrng 1 8206232A (BULB) and 1 W10210871 (SOCKET) and 1 W10450407 (DOOR SWITCHES) and 1 W11106356 (CONTROL), schdld next appmnt for 7/31 TUE ! [**],
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Streetsboro, OH 44241
Jeff M
Job Details: 07/25/2018
Found tub ring cracked; ordrng 1 WPW10531289 (TUB RING), schdld next appmnt for 7/31 TUE !,
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Aurora, OH 44202
Robert A.
Job Details: 07/25/2018
Cc squeeking noise, Ran diognostics, no codes, ran test 51, good, ran normal deep water wash, found when loaded with deep water wash, rotor hitting floor, causing noise, adjusted feet, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HF55KB0
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 07/25/2018
Found evap drain frozen, cleared ice and drain, op test ok;Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bedford Heights, OH 44146
Robert A.
Job Details: 07/25/2018
Dop per entitlement, note hot water valve leaking, Found control recieving 120vac, no op, removed pressure hose, control working, ran diognostics, long drain, pressure sensor fault, ran drain pump, ng, needs pump, and control; ordrng 1 W10876600 (PUMP) and 1 W11116590 (CONTROL), schdld next appmnt for 7/30 MON !,
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Pepper Pike, OH 44124
Robert A.
Job Details: 07/25/2018
Found bearings loud, seal bad, leaking through motor, motor rusted and damaged, needs bearing kit, stator, rotor and sensorDo not use until repaired; ordrng 1 280146 (ROTOR) and 1 WPW10178988 (RPS SENSOR) and 1 WPW10419333 (STATOR) and 1 w10435302 (BEARING KIT), schdld next appmnt for 7/30 MON !
We serviced a
KITCHENAID RANGE
Model KGRS505XSS03
Near Avon Lake, OH 44012
Brian B
Job Details: 07/25/2018
Replaced manifold assembly. Tested all burners, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Avon Lake, OH 44012
Brian B
Job Details: 07/25/2018
Replaced sump assembly. Ran calibration cycle. Op test ok. Placed water mat. Sent pic.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Avon Lake, OH 44012
Brian B
Job Details: 07/25/2018
, Replaced sump assembly. Ran calibration cycle. Op test ok. Placed water mat. Sent pic.; used 1 SHIPPING (SHIPPING AND HANDLING) from stoc, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Rocky River, OH 44116
Brian B
Job Details: 07/25/2018
Ran entitlement. Verified dop. CC that handle screws keep coming loose. Reinstalled set screws using loctite on threads. Op test ok.; Job Cmpltd,
We serviced a
WFE540H0AS0 WHIRLPOOL
Model RANGE
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 07/25/2018
Bake element open and grounding to unit. Office to order bake element.; ordrng 1 W10779716 (elmnt-bake)
We serviced a
WFE540H0AS1 Whirlpool
Model Range
Near South Euclid, OH 44121
Corey L.
Job Details: 07/25/2018
, Installed parts, connected customer supplied power cord, op test good; Job Cmpltd
We serviced a
KDPE234GPS KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44122
Corey L.
Job Details: 07/25/2018
Customer complaint dishwasher stinks, found drain tube running along floor not allowing unit to drain all the way, ran drain tube up under the sink, ziptied tube and secured, started normal wash, unit filled and advanced to wash, unit drained; Job Cmpltd
We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Paul P.
Job Details: 07/25/2018
Found damage between water reservoir and water valve, looks like lines were bent in between. Office to order water reservoir and water valve. Only charging for service call today.; ordrng 1 W11168758 (RESERVOIR) and 1 WPW10341329 (water valve assy)
We serviced a
JS966K0D1CC GE
Model RANGE
Near Geneva Township, OH 44041
Brian M
Job Details: 07/25/2018
Cc that unit will not set to 350 Called Ge advised me on how to switch it from C to FSwitch settings OP TEST OK
We serviced a
MHW6000AW0 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Corina B
Job Details: 07/25/2018
Replaced the shock absorbers. Ran a drain and spin. Optest ok. Washer is In a Drain pan that is connected to a drain line.
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Moreland Hills, OH 44022
Dan H
Job Details: 07/25/2018
Installed half of drain hose, unable to remove unit from under counter to install drain loop, customer needs to have unit removed before we can repair
We serviced a
GSF25IGXBBB GE
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/25/2018
Installed defrost heater and defrosted. Op test ok. Please allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Lorain, OH 44055
Gabriel P
Job Details: 07/25/2018
Cc loud noise when agitat and when spinning,look underneath found lots of oil leaking from the gear case; ordrng 1 W10759923 (nut) and 1 W11035751 (gearcase)
We serviced a
KRFC604FSS00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Brian M
Job Details: 07/25/2018
CC of unit leaking water Found blockage in drain Removed blockage OP TEST OK
We serviced a
DWU9921AAX MAYTAG
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 07/25/2018
Customer complaint that unit is leaking, unit still leaking passed door seal, found upper spray arm cracked, unit needs inner door panel, door seal, and upper spray arm, inner door panel is no longer available ; ordrng 1 903867 (INNER DOOR) and 1 WP902894 (gasket) and 1 WP903079 (arm-spray)