We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Concord Township, OH 44060
Arthur V
Job Details: 07/24/2018
Advised customer that his food is pushed against the back wall causing poor air flow in fresh food area. (Cust complaint his fruit is not staying good as long as it should. Customer complaint air filter light and water filter light has never flashed to indicate they need changed. Called techline Steve. File number 7722537063. Need to replace UI ; ordrng 1 W11082837 (USER INTERFACE ), schdld next appmnt for 7/31 TUE !,
We serviced a
MAYTAG RANGE
Model MGR6875ADS8
Near Painesville, OH 44077
Arthur V
Job Details: 07/24/2018
Found unit broil ignitor open and needs replaced Replaced with truck stock Op test good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Conneaut, OH 44030
Arthur V
Job Details: 07/24/2018
Found unit leaking from tub seal bearing screaming loud. Needs trans replaced. All parts under trans are covered with mud (diluted bearing grease spun out under unit. More parts may be needed.) est = 79.95 sc. 225.00 labor 243.97. Total =587.34. Customer does not want repaired. Parts needed are 1-wh16x10186. And 1-wh16x10147. Also once taken apart additional parts may be needed. ; Cllctd $85.55 cash, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/24/2018
Cc ignitors clicking, outlet correct, found l rear switch out of place, corrected, op test ok; Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Kent, OH 44240
Robert A.
Job Details: 07/24/2018
Found valve dripping, ran diagnostics, no codes, needs valve; ordrng 1 W11210463 (VALVE), schdld next appmnt for 7/30 MON !,
We serviced a
MAYTAG DRYER
Model MEDE300VF2
Near Ravenna, OH 44266
Robert A.
Job Details: 07/24/2018
Found pulley making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Ravenna, OH 44266
Robert A.
Job Details: 07/24/2018
Found bins do not fit in door, only 1 bin showing on look up needs door; ordrng 1 W10910854 (RT DOOR) and 1 W11223753 (NAME PLATE), schdld next appmnt for 8/17 FRI ! [**],
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ03
Near Ravenna, OH 44266
Robert A.
Job Details: 07/24/2018
Found piece of ice bin broken off. Needs bin Cust to install; ordrng 1 W11185686 job compltd
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Mantua, OH 44255
Robert A.
Job Details: 07/24/2018
Installed rt frnt, switch and element, tested, op test ok; Job Cmpltd,
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNXB1
Near Aurora, OH 44202
Robert A.
Job Details: 07/24/2018
Installed control, op test ok; Job Cmpltd, s
We serviced a
GE REFRIGERATOR
Model GTS22KHPARWW
Near Aurora, OH 44202
Robert A.
Job Details: 07/24/2018
, Replaced water valve, op test ok Note sadle valve should be replaced by an inline valve; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 07/24/2018
Ran diognostics, off bal load, ran spin, making noise, found oil leaking from gear case, basket spins free from gearcase, adj stuck on shaft, needs gearcase, basket and adj; ordrng 1 W10752283 (ADJ) and 1 W10752719 (BASKET) and 1 W11035751 (GEARCASE), schdld next appmnt for 7/27 FRI ! [**],
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44109
Brian B
Job Details: 07/24/2018
Verified dop, sent pic. Purchase date on sb web not correct. Dryer not heating. Checked line voltage . 120, 120, 0. Do not have 240v between L1 and L2. Plugged dryer into another outlet to show customer that machine is heating. All functions normal. Will need qualified electrician to repair house electric. ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Lakewood, OH 44107
Brian B
Job Details: 07/24/2018
Replaced panel. Ran calibration cycle and checked under machine. Op test ok. Placed water mat. Sent pic.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW6600SB1
Near Avon Lake, OH 44012
Brian B
Job Details: 07/24/2018
Replaced suspension. Ran test cycle, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,Job Cmpltd,
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Garfield Heights, OH 44105
Corina B
Job Details: 07/24/2018
CC that the unit does not turn on. Checked the terminal block, 0 volts. Will need an electrician. Optest ok. ; Job Cmpltd
We serviced a
KBFS25EWMS10 Whirlpool
Model refrigerator
Near Chardon, OH 44024
Brian M
Job Details: 07/24/2018
We serviced a
MGR7662XS1 Whirlpool
Model Range
Near WARRENSVL HTS, OH 44128
Corey L.
Job Details: 07/24/2018
Customer complaint self clean feature broke, started bake, bake ignited, started broil, broil ignited, selected self clean the door locked and lit burners, asked customer to demonstrate what she does to get the beep she hears when starting self clean, customer held down the start button after selecting clean, explained why it says to hold for 3 seconds underneath start button, customer asked tech to start a self clean mode for 2:30, removed racks and pans from the broiler, cleared stovetop, started self clean;
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near North Olmsted, OH 44070
Brian B
Job Details: 07/24/2018
Verified pop, sent pic. CC that heavy cycle not working. Ran diag, f8e1, no water detect entering machine. Ran co test cycle, no hot water entering. Checked voltage to hot valve coil, 120v. Ohmed out valve coil, open.. will need new water valve. Office to order part; ordrng 1 W10599356 (valve), schdld next appmnt for 7/27 FRI !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ04
Near Westlake, OH 44145
Brian B
Job Details: 07/24/2018
Pop has been verified. Freezer door not closing all the way. Adjusted door by loosening screws and raising door. Door now closing good. Op test ok.; Job Cmpltd,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/24/2018
Cc is not heating at all ,found cutoff open replace out of truck stock,opt test ok dryer is heating,all good ; used 1 279816 (CUTOFF)
We serviced a
GMC275PRQ01 WHIRLPOOL
Model MICROWAVE
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/24/2018
Found control panel membrane shorted. Needs replaced; ordrng 1 WPW10161679 (CONTROL PANEL )
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Brooklyn, OH 44144
Corina B
Job Details: 07/24/2018
CC that the unit is leaking. Started a normal load and a drain and spin. Found the drain hose to the air conditioner was laying next to the floor and not in the drain. Secured the air conditioner hose to the drain. Optest ok. ; Job Cmpltd
We serviced a
LSB6400LW1 WHIRLPOOL
Model WASHER
Near Valley View, OH 44125
Corey L.
Job Details: 07/24/2018
Customer complaint case fell off, found pin that case sits on at the back right side of the unit bent not securing the side, adjusted pin, case now fits securely; Job Cmpltd
We serviced a
KBFS25EWMS10 WHIRLPOOL
Model REFRIGERATOR
Near Chardon, OH 44024
Brian M
Job Details: 07/24/2018
Installed water valve OP TEST OK
We serviced a
MVWC416FW1 MAYTAG
Model WASHER
Near Russell Center, OH 44072
Chad P.
Job Details: 07/24/2018
From the sounds of it the drive shaft and agitator is stripped. Needs GEARCASE, agitator and bolt replaced. ; ordrng 1 W10772621 (screw) and 1 W10846191 (WASH PLATE) and 1 W11035747 (GEAR CASE)
We serviced a
MVWB750WQ0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 07/24/2018
Found bearings and seal failed causing water to get into stator, rotor and rips sensor
We serviced a
WRF736SDAM14 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/24/2018
Found drain clogged. Cleared drain tube. All tested ok
We serviced a
KDTE234GPS0 KITCHENAID
Model DISHWASHER
Near Shaker Heights, OH 44120
Corey L.
Job Details: 07/24/2018
Installed feed tube, op test good; Job Cmpltd
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Chardon Township, OH 44024
Brian M
Job Details: 07/24/2018
Installed water valve Ran diagnostics to clear out fault code Ran calibration OP TEST OK ; Job Cmpltd
We serviced a
KESA907PSS00 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/24/2018
Customer complaint that front elements are not working, confirmed, unit needs new right front element and left front infinite switch ; ordrng 1 W10307362 (switch-inf) and 1 W10823698 (elmnt-surf)
We serviced a
WED8500SR0 WHIRLPOOL
Model DRYER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/24/2018
Installed new drive belt, op test good ; Job Cmpltd
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 07/24/2018
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
MMV4205FZ1 MAYTAG
Model MICROWAVE
Near Amherst, OH 44001
Macaulay G.
Job Details: 07/24/2018
Advised that we don’t handle installation related issues. Bracket needs adjusted to height of unit.
We serviced a
MVWB765FC2 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/24/2018
Found unit making a grinding noise only when agitator moves to the left. Inspected stator rotor and shifter. All check good. No signs of rubbing. Needs gear case replaced. ; ordrng 1 W10811956 (GEARCASE)
We serviced a
MVWC400XW0 Maytag
Model Washer
Near Cleveland, OH 44122
Brian M
Job Details: 07/24/2018
Cc that unit seems to be off time This is not a timer controlled unit Ran diagnostics did not find any errors codes Ran auto test and calibration OP TEST OK
We serviced a
W8RXEGMWQ00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44122
Brian M
Job Details: 07/24/2018
Cc of no ice Ice maker calling for water,but nothing Disconnected main water, cracked open open line no water Customer needs new water line to fridge Has saddle valve installed
We serviced a
WRF991BOOM00 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44105
Brian M
Job Details: 07/24/2018
Cc of water leaking Found water valve busted on back side whole cap popped off Needs water valve replaced ; ordrng 1 WPW10394076 (water valve)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Cleveland, OH 44120
Brian M
Job Details: 07/24/2018
We serviced a
KDTE254ESS1 Kitchenaid
Model Dishwasher
Near Rocky River, OH 44116
Corey L.
Job Details: 07/24/2018
Customer complaint dishwasher won’t drain standing water in tub, confirmed drain pump barely humming when activated, drain pump failed ; ordrng 1 WPW10531320 (pump-drain 66.73)
We serviced a
WDT710PAHB1 Whirlpool
Model Dishwasher
Near Cleveland, OH 44135
Corey L.
Job Details: 07/24/2018
Customer complaint dishwasher not washing, started normal wash cycle, unit filled, wash motor did not kick on, ran diagnostics found f4e3 wash motor fault, connections are good, started test cycle, wash motor did not kick on, unit needs new wash motor; ordrng 1 W11085683 (pump&motor)
We serviced a
WFG505M0BW2 Whirlpool
Model Range
Near Cleveland, OH 44135
Corey L.
Job Details: 07/24/2018
Customer complaint bake or broil not working, confirmed found bake/broil ignitor broken, replaced with truck stock, op test good; used 1 279311 (IGNITOR) from stock
We serviced a
MVWB835DW1 Maytag
Model Washer
Near Amherst, OH 44001
Gabriel P
Job Details: 07/24/2018
Cc black residue on clothes,check underneath no leak couldn’t take out agitor bolt,spoke to tech line Austin sr number 7722534833 told me to explain customer about use of detergent and to ran diagnostics,test was ok,no issues I found dust between inner and outer basket told customer to run a cleaner for machine ,did not use water mat do to concrete basement
We serviced a
NTW4605EW0 AMANA
Model WASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 07/24/2018
Replaced motor and bleach dispenser. Calibrated unit. All tested ok.; Job Cmpltd
We serviced a
MFI2570FEZ MAYTAG
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/24/2018
Found solenoid sticking and gasket on ice chute popping out. Needs both replaced. ; ordrng 1 WPW10287601 (ICE CHUTE SEAL) and 1 WPW10309866 (SOLENOID)
We serviced a
GTW680BSJ0WS GE
Model WASHER
Near Strongsville, OH 44149
Corina B
Job Details: 07/24/2018
CC that the unit will fill with water then stops. Started a normal load and a towel load. Started both time. Ran a drain and spin. Ran diag no codes. Reset control. Started a normal load and the unit ended. Will need main control. ordrng 1 WH18X28175 (CONTROL )
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/24/2018
Replaced the washplate. Optest ok Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; Job Cmpltd
We serviced a
MMV4205DE1 Maytag
Model Microwave
Near Parma, OH 44130
Corey L.
Job Details: 07/24/2018
Customer complaint microwave not heating and buzzing during operation, confirmed, mag has failed, unit needs new mag and cap, mag is covered for 120 months part only; ordrng 1 W10561770 (capactr-mg 25.31) and 1 W10818686 (magnetron 149.57)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Lorain, OH 44053
Gabriel P
Job Details: 07/24/2018
Ran diagnostics,no error code,opt test ok, ,machine running correctly,didn’t hear noise
We serviced a
WED7990FW0 Whirlpool
Model Dryer
Near Lorain, OH 44053
Gabriel P
Job Details: 07/24/2018
water hose inside the dryer took pic,dryer is running correctly,nothing is pull on the back of dryer ,the connector are for the steam option ; Job Cmpltd
We serviced a
MVWB955FC1 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/24/2018
Found that dispenser was clogged. Repaired dispenser. Tested ok.; Job Cmpltd
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Orange, OH 44022
Dan H
Job Details: 07/24/2018
Customer complaint of loud whirring sound, unit was in rinse cycle when tech arrived, noise heard is wash plate agitating, sound is normal, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC302EPA00 KITCHENAID
Model REFRIGERATOR
Near Chagrin Falls, OH 44022
Dan H
Job Details: 07/24/2018
Customer complaint of frost build up in freezer section, No frost found in freezer section, freezer section door gasket is in good condition, unit is operating as designed
We serviced a
KRFC704FBS00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Chad P.
Job Details: 07/24/2018
Removed cover and completely defrosted evap. Installed new cover. Advised 24 hrs for normal cooling to resume. Op test ok. ; Job Cmpltd
We serviced a
JXD7036YS2 JENN-AIR
Model DOWN DRAFT VENT
Near Pepper Pike, OH 44124
Corina B
Job Details: 07/24/2018
Broke the screw to the lower and upper arm. Will need the screws and the upper and lower arm. Called SM to order parts. ; ordrng 1 WPW10421277 (arm-motor) and 1 WPW10421280 (arm-motor) and 1 WPW10422764 (screw LOWER) and 1 WPW10422765 (screw UPPER )
We serviced a
KFCS22EVMS0 KITCHENAID
Model REFRIGERATOR
Near Solon, OH 44139
Dan H
Job Details: 07/24/2018
Customer complaint that ice bin drawer will not open, confirmed, found ice bin tracks frozen, steamed clear and lubed, op test good ; Job Cmpltd
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/24/2018
Ice door is not completely closing. User interface is not registering temperature of icebox, causing fan to not run. Service pointer W11218221 says to replace led board if lights turn back on after reset. Also, led in freezer will not turn back on at all. Office to order led module, led board, user interface and ice door.; ordrng 1 W10830288 (cntrl-elec) and 1 W10849460 (cntrl-elec) and 1 W11126053 (module) and 1 WPW10616134 (door-ice)
We serviced a
NTW4516FW1 AMANA
Model WASHER
Near Warrensville Heights, OH 44128
Corina B
Job Details: 07/24/2018
Replaced the agitator ASSY. Ran a rinse and spin. Optest ng. Replaced the actuator from t/s. Optest n/g. Will need a gearcase. Called Sm to order part. ; ordrng 1 W11035749 (gearcase), used 1 W10913953 (ACTUATOR)
We serviced a
JES9860CAB01 JENN-AIR
Model RANGE
Near North Royalton, OH 44133
Chad P.
Job Details: 07/24/2018
Installed relay. Op test ok
We serviced a
LFFH17F3QWA FRIGIDAIRE
Model FREEZER
Near Cleveland, OH 44135
Chad P.
Job Details: 07/24/2018
Installed thermostat and timer. Unit now running. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmplt
We serviced a
WDT720PADB1 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Macaulay G.
Job Details: 07/24/2018
Found error f1e1 for heater. Recalibrated unit with service cycle. Tested ok. Heater working properly.; Job Cmpltd
We serviced a
ACS350AS Whirlpool
Model Range
Near Cleveland, OH 44102
Corey L.
Job Details: 07/24/2018
Customer complaint from burner doesn’t light and the bake doesn’t work all the time, confirmed surface burner not sparking, ignitor failed on ff burner, bake ignitor not glowing hot, unit needs both ignitors; ordrng 1 WP31940001 (ignitor- b 6387) and 1 WPY0316773 (igntr-surf 1996)
We serviced a
WRS325FDAM01 Whirlpool
Model Refrigerator
Near Euclid, OH 44117
Brian M
Job Details: 07/24/2018
Cc that unit not switching from crushed to cubed Took ice out find actuator stuckRepositioned actuator OP TEST OK ;
We serviced a
WRF555SDFZ Whirlpool
Model Refrigerator
Near Euclid, OH 44119
Brian M
Job Details: 07/24/2018
Installed Control Ui OP test No good Needs control board and power board ; ordrng 1 W11035752 (CONTROL ) and 1 WRF555SDFZ (POWER),
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Newbury Township, OH 44065
Dan H
Job Details: 07/24/2018
Customer complaint of loud noise during wash cycle, ran heavy agitate and high speed spin in manual test cycle, no unusual noises heard, started normal awash cycle, unit filled and advanced to wash cycle, no unusual noises heard, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WDT750SAHB0 Whirlpool
Model Dishwasher
Near Highland Heights, OH 44143
Brian M
Job Details: 07/24/2018
Cc that dishes are not getting cleaned Found lower washer arm separating from itself And upper wash arm is clogged Needs wash arms replaced Customer to install parts ; ordrng 1 W10837249 (spray arm lower) and 1 WPW10327455 (spray arm upper)
We serviced a
GLD2445RFQ0 FRIGIDAIRE
Model DISHWASHER
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/24/2018
Replaced bottom door gasket. Tested ok. No leaks. Put mitigation mat under dishwasher.; Job Cmpltd
We serviced a
JGD3536GS00 JENN-AIR
Model COOKTOP
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/24/2018
Confirmed fl burner slow to ignite. Changed burner. No change. Found lip on cap smaller then the others. Needs caps replaced. ; ordrng 1 W10910375 (CAP KIT)
We serviced a
WGG745S0FE02 WHIRLPOOL
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/24/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KUDE48FXSS1 KITCHENAID
Model DISHWASHER
Near Willowick, OH 44095
Corina B
Job Details: 07/24/2018
CC that the top rack does not stay up. Found the RT hand side not staying up. Found the adjuster in the wrong position. Optest ok.. ; Job Cmpltd
We serviced a
ZDT800SIF0II GE
Model Dishwasher
Near Mentor, OH 44060
Brian M
Job Details: 07/24/2018
Cc that unit is not heating Ran diagnostics found error for high heat and low rinse aid Can not physically check heating element But control shows that everything has passed
We serviced a
ZE21600SF05 GE
Model Microwave
Near Mentor, OH 44060
Brian M
Job Details: 07/24/2018
Cc that unit heats but does not spin Found door switches intermittently working Customer does not want to repair
We serviced a
KRFF300ESS00 Kitchenaid
Model Refrigerator
Near Shaker Heights, OH 44122
Corey L.
Job Details: 07/24/2018
Customer complaint of no cool, found evap fan not running both sections room temp, evap fan stalled from ice build up, found mullion came unclipped from top clip, customer says it has been like that since they can remember, nothing was cracked or broken, properly installed mullion, cleared ice, op test good;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Conneaut, OH 44030
Arthur V
Job Details: 07/24/2018
Found unit not defrosting Ran diagnostics passed.called techline talked to leon. Found thermister out of range. Replaced with truck stock and defrosted unit. Op test good ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Solon, OH 44139
Robert A.
Job Details: 07/24/2018
Found bi-metal/fuse open, jumped out, ran unit, good, replaced, ran unit, op test ok; used 1 W10402110 (FUSE2518) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Westlake, OH 44145
Brian B
Job Details: 07/24/2018
Mod and ser info is not correct. Took pic of mod plate. Entered correct info. verified pop. Sent pic of invoice. Machine was manufactured in July of 17. CC not making ice. Cycle I/m. No water came in. Pulled machine, found braided flexline was crimped . Uncrimped line and taped to back of machine. Cycled I/m, op test ok. ; Job Cmpltd,
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Lyndhurst, OH 44124
Dan H
Job Details: 07/23/2018
Customer complaint that unit will not stop draining, unit unplugged when tech arrived , plugged unit in, drain pump started, let unit run drain cycle, unit stopped, Ran diagnostics found f8e1(long/no fill) error code, ran test cycle, unit filled, no new error codes, Started normal wash cycle, door locked unit filled and began agitating, unit is operating as designed
We serviced a
GE RANGE
Model JSP42SK5SS
Near Westlake, OH 44145
Brian B
Job Details: 07/23/2018
Found f2 on display. Even when power or cancel pad is pressed, f2 returns. Ohmed out temp sensor. 13k at room temp, out of range. Will give est on new sensor customer paid dep. office to order parts.; ordrng 1 WB23T10015 (sensor 2507), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/27 FRI !,
We serviced a
MAYTAG \REFRIGERATOR
Model MTB2456GEQ
Near Mentor, OH 44060
Jeff M
Job Details: 07/23/2018
Installed new part unit op tested good ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near Euclid, OH 44132
Jeff M
Job Details: 07/23/2018
The fan inside the icemaker compartment is not working. Fan motor is getting power.; ordrng 1 W10281584 (motor evaporator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/27 FRI 12-5,
Near Euclid, OH 44132
Jeff M
Job Details: 07/23/2018
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF6A
Near Monroe Township, OH 44030
Arthur V
Job Details: 07/23/2018
Found drain pump loud Needs replaced. Reschedule at customer request for monday 7-30 ; ordrng 1 A00044305 (drain pump), schdld next appmnt for 7/30 MON !,
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 07/23/2018
Replaced the evaporate cover. Optest ok. ; Job Cmpltd
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LF1
Near Kingsville, OH 44048
Arthur V
Job Details: 07/23/2018
, Found drain frozen over. Removed all ice from tray and bottom of freezer using steam. Installed cap tube as a drain heater. Op test good ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Burton, OH 44021
Robert A.
Job Details: 07/23/2018
Found rt side of frz door not sealing, drawer not going in all the way, pushing on door, cleared ice, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Auburn Township, OH 44023
Robert A.
Job Details: 07/23/2018
Ran unit, found motor making moise, needs motor and blower wheelCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 WPW10349492 (BLOWER WHEEL) and 1 WPW10508324 (MOTOR), schdld next appmnt for 7/26 THU
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Avon, OH 44011
Brian B
Job Details: 07/23/2018
Found left wheel bracket was loose and right bracket is mounted crooked. It looks like right bracket mounting holes were not drilled properly, causing bracket to be angled. This causes bottom frame to touch floor. Called whirl TL, 7722527200, Keisha then up to master tech, Ron. He said if jokes are not drilled properly in frame, he will send up for review, whirl will contact customer or if they want pictures or further service, will contact us. On hold and talking to TL for 50 min.; Job Cmpltd,
We serviced a
JMW9530CAB JENN-AIR
Model MICRO OVEN
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/23/2018
Found transformer has an open winding
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEW2
Near Lorain, OH 44052
Brian B
Job Details: 07/23/2018
Found drain clogged and water leaking from freezer. Replaced drain tube from t/s. Used steamer to clear drain. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10619951 (TUBE-DRAIN) from stock,Job Cmpltd,
We serviced a
WGD75HEFW0 WHIRLPOOL
Model DRYER
Near Parma, OH 44130
Chad P.
Job Details: 07/23/2018
Heard vibration coming from what appeared to be the front left corner. Took unit apart and checked blower housing and all the screws. No issues found. Placed load in unit and noise was worse. Appears blower wheel is hitting the sides of the housing slightly needs blower wheel replaced. ; ordrng 1 WPW10211915 (BLOWER WHEEL)
We serviced a
MDB8959SBW3 Maytag
Model Dishwasher
Near WILOUGHBY HLS, OH 44092
Brian M
Job Details: 07/23/2018
Installed control and Ui OP TEST OK
We serviced a
GI6SARXXF02 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Brian M
Job Details: 07/23/2018
Cc that ice isn’t working Found ice in bin.Ran Ice maker test OP TEST OK
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Brian M
Job Details: 07/23/2018
Installed listed parts OP TEST OK
We serviced a
KBRS21KDH01 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Corey L.
Job Details: 07/23/2018
Customer complaint side of fridge is really hot and water was dripping from corner of frz door but has since stopped, confirmed Yoder loops are hot, condenser fan is not running, fan motor failed, unit new condenser fan motor, found tear in frz seal, ff section seal good; ordrng 1 2188458A (gasket-dor 102.60) and 1 833697 (motor,cond.fan 2w cw 43.96)
We serviced a
MRT519SZDM00 Maytag
Model Refrigerator
Near Cleveland, OH 44109
Corey L.
Job Details: 07/23/2018
Customer complaint of snow in freezer, confirmed found most of the frz cavity covered in frost, freezer was 22 and ff was 45, evap fan shroud has an ice ball formed under fan blade making a ticking noise, seals are good but ff section door seal was pulled out of the channel and dangling from the top of the door, corrected seal, followed service pointer W10849156, removed black foam strip from bottom of evap air vent, cleared ice and water from frz section, advised to wait 6-12 hrs before restocking
We serviced a
FAQE7001LW0 FRIGIDAIRE
Model DRYER
Near Broadview Heights, OH 44147
Dan H
Job Details: 07/23/2018
Customer complaint of loud noise, confirmed, found excessive amounts of lint, dryer sheets, and other debris in blower wheel housing, removed, no unusual noise heard now, op test good,customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Seven Hills, OH 44131
Chad P.
Job Details: 07/23/2018
Found pump seized. No debris. Needs pump replaced. ; ordrng 1 W10914557 (DRAIN PUMP )
We serviced a
MBF2258DEM00 MAYTAG
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/23/2018
Replaced the parts listed.
We serviced a
WHIRLPOOL WASHER
Model ATW4675YQ
Near South Euclid, OH 44121
Jeff M
Job Details: 07/23/2018
The actuator was failing installed new part unit op tested good ; used 1 WPW10006355 (ACTUATOR) from stock, , Job Cmpltd,
We serviced a
KDTE104DSS0 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Dan H
Job Details: 07/23/2018
Customer complaint that unit is leaking, found fill hose loose, tightened, no other leaks found, left mat, op test good