We serviced a
WRF560SMYM05 WHIRLPOOL
Model REFRIGERATOR
Near North Madison, OH 44057
Dan H
Job Details: 07/20/2018
Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 23 degrees, found evaporator frozen, evaporator fan stalled in ice, unit needs new thermistor, installed thermistor and cleared evaporator , op test good; used 1 W10902214 (THERMISTOR)
We serviced a
KFIS29PBMS02 KITCHENAID
Model REFRIGERATOR
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 07/20/2018
Replaced thermistor in FZ section
We serviced a
KRFF507EBL01 KITCHENAID
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/20/2018
Found frost buildup by evaporator. Defrosted evaporator. Refrigerator has old style thermistor, replaced with thermistor W10902214 FROM TRUCK STOCK. Refrigerator now operating properly; used 1 W10902214 (THERMISTOR)
We serviced a
MRT118FFFH00 MAYTAG
Model FREEZER
Near Russell Center, OH 44072
Chad P.
Job Details: 07/20/2018
Found evap now frosted over and fan not running. Found the moles connector in the freezer section not fully seated. Plugged in and unit started working again. Defrosted evap and tapped system. O psi on the charge should be good. Raised charge to 5psi. Good frost pattern on evap. Advised Cust to monitor. ; Job Cmpltd
We serviced a
AMV2307PFS1 AMANA
Model MICROWAVE
Near Maple Heights, OH 44137
Corina B
Job Details: 07/20/2018
Replaced the nuts and cabinet. Placed water inside, heated. Optest ok.; Job Cmpltd
We serviced a
KRSC503EBS00 WHIRLPOOL
Model REFRIGERATOR
Near Independence, OH 44131
Corina B
Job Details: 07/20/2018
CC that the im is not working. Cycled the im, didn’t cycle. Replaced the im from t/s. Optest ok. ; used 1 W10873791 (ICEMAKER) from stock, Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB1
Near Perry, OH 44081
Jeff M
Job Details: 07/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
ESTATE WASHER
Model ETW4400SQ0
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/20/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Broadview Heights, OH 44147
Jeff M
Job Details: 07/20/2018
Installed new part unit op tested good ; Job Cmpltd,
Near Bay Village, OH 44140
Brian B
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR Machine was manufactured on the 14th week of 2018 per ser # lookup. Customer does not have invoice. CC that freezer drawer does not pull out straight if it is pulled from left side. Removed door and inspected parts. Drawer is functioning as designed. Ther
We serviced a
WHIRLPOOL DRYER
Model WED9400SU0
Near Huntsburg, OH 44046
Robert A.
Job Details: 07/19/2018
Reinstalled belt; Job Cmpltd,
We serviced a
WHIRLPOOL ICE MAKER
Model GI15NDXXS1
Near University Heights, OH 44118
Robert A.
Job Details: 07/19/2018
Found unit off, turned on, unit filled, grid warm, comp running, pump not running, found connections green/ corroded, pump recieving 13vac, needs pumps and harnessCust to let us know; ordrng 1 2313702 (PUMP18551) and 1 W10340990 (HARNESS9151) and 1 WP2313705 (DRAIN PUMP9980) and 1 WPW10340992 (HARNESS5567), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Mentor, OH 44060
Jeff M
Job Details: 07/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
ESTATE WASHER
Model CT3640229
Near Shaker Heights, OH 44122
Jeff M
Job Details: 07/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB850WL1
Near East Cleveland, OH 44112
Jeff M
Job Details: 07/19/2018
Squeaky noises coming from the bearings in the front suspension is weak; ordrng 1 W10247710 (washer,suspension) and 1 W10435302 (bearing), schdld next appmnt for 7/25 WED 8-12,
We serviced a
MAYTAG DRYER GAS
Model MGDB850YG3
Near Euclid, OH 44123
Jeff M
Job Details: 07/19/2018
Customer had the dryer vent guy come out and clean the dryer and Vance unit tested good I was unable to find any concerning issues with the dryer; Job Cmpltd,
We serviced a
AER6303MFS1 AMANA
Model RANGE
Near Rocky River, OH 44116
Dan H
Job Details: 07/19/2018
customer complaint that burners and oven are not working, found loose wire on power cord, tightened, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Edgewood, OH 44004
Arthur V
Job Details: 07/19/2018
Found line from filter housing not connected causing water to leak directly into fresh food compartment. Reattached and tested. Op test good left leak mat ; Job Cmpltd,
We serviced a
WGD8500DW1 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Jeff M
Job Details: 07/19/2018
Customer complaint that unit will not spin with clothes, confirmed, found belt installed backwards causing it to slip when a load was in unit, corrected belt, op test good ; Job Cmpltd
We serviced a
DGBD2432KB1 FRIGIDAIRE
Model DISHWASHER
Near Westlake, OH 44145
Dan H
Job Details: 07/19/2018
Customer complaint that door gasket fell off, confirmed, door gasket is torn, ordering new door gasket; ordrng 1 154827601 (gasket)
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Ashtabula Township, OH 44004
Arthur V
Job Details: 07/19/2018
Replaced control. Recalibrated. Passed. Unit op test good ; Job Cmpltd,
We serviced a
GTWN7450H1WW GE
Model WASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 07/19/2018
Customer complaint that unit fills but does not start washing, confirmed, unit is not draining, drain pump is burning hot, nothing in drain pump housing, ordering new drain pump; ordrng 1 WH23X10047 (drain pump asm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Roaming Shores, OH 44084
Arthur V
Job Details: 07/19/2018
, Found unit not making ice. Ran diag. E2 error motor out of position. Ran harvest cycle motor not running. Needs ice maker ——. Customer wants to order part herself and have us install. Shes going on vacation for two weeks and will call us back when she wants it installed. Advised customer about part warranty if she orders part. Customer aware no part warranty if we don’t supply part ; Cllctd $96.02 CC Ref # 1177018139, saved tckt [SdLink\312993a.png], saved tckt
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Parma Heights, OH 44130
Dan H
Job Details: 07/19/2018
New freezer section door came dented(see pics), ordering new freezer section door ; ordrng 1 LW10599407 (dor-fip)
We serviced a
PSS26MSRESS GE
Model REFRIGERATOR
Near Avon, OH 44011
Macaulay G.
Job Details: 07/19/2018
Refrigerator has sealed system leak.
We serviced a
AMANA RANGE
Model AGR6603SFW1
Near North Madison, OH 44057
Arthur V
Job Details: 07/19/2018
Installed new caps Op test good. Lights every time. ; Job Cmpltd,
We serviced a
AMANA RANGE
Model AGR6603SFW1
Near North Madison, OH 44057
Arthur V
Job Details: 07/19/2018
Installed new caps Op test good. Lights every time. ; Job Cmpltd,
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/19/2018
Replaced power cord. All tested ok. Put mitigation mat under washer.; Job Cmpltd
We serviced a
ED5VHEXVQ003 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/19/2018
Replaced thermostat. Refrigerator is operating properly now. Put mitigation mat under refrigerator.; Job Cmpltd
We serviced a
WDF520PADM7 WHIRLPOOL
Model DISHWASHER
Near Amherst, OH 44001
Macaulay G.
Job Details: 07/19/2018
Tested dishwasher, no water pumping in at all after fill cycle. Office to order pump and motor assembly. Set down water mitigation mat.; ordrng 1 W11025157 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Auburn Township, OH 44023
Robert A.
Job Details: 07/19/2018
Installed gearcase, and clutch, found basket dented, need to reorder basket; ordrng 1 W10811960 (BASKET), schdld next appmnt for 7/25 WED !,
We serviced a
JES9800AAS JENN-AIR
Model RANGE
Near Cleveland, OH 44102
Chad P.
Job Details: 07/19/2018
Found control already replaced. Unit giving error for membrane fault. Needs control panel replaced. . ; ordrng 1 JES9800AAS (CONTROL PANEL)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Aurora, OH 44202
Robert A.
Job Details: 07/19/2018
, Frz69, ff58, comp and fans running, frost only on cap tubes, needs ff evap, comp and drier; ordrng 1 W10309988 (COMP) and 1 WPW10143759 (DRIER) and 1 WPW10643261 (FF EVAP), schdld next appmnt for 7/30
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Lakewood, OH 44107
Chad P.
Job Details: 07/19/2018
Found door not hitting the switch and giving power to the ice maker. Pressed switch all the way in and ice maker started. Needs door and switch replaced at the same time. Advised Cust to call when door arrives. Requests c.p.back to complete job. ; ordrng 1 12002646 (light switch) and 1 12977877SQ (dor-fip ss),
We serviced a
GE WASHER
Model GTWN5050M0WS
Near Kent, OH 44240
Robert A.
Job Details: 07/19/2018
Found motor control flashing 10x, reset connections on c/b, 3 flashes corrupted software, needs control and motor/controlCust to replace; ordrng 1 WH12X10475 (CONTROL13580) and 1 WH20X10066 (MOTOR CONTROL259.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG REFRIGERATOR
Model MSB27C2XAM00
Near Ravenna, OH 44266
Robert A.
Job Details: 07/19/2018
Found fill tube frozen, turned heater on full time, cycled i/m, cycled and filled, op test ok; Job Cmpltd,
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Corina B
Job Details: 07/19/2018
Recovered refrigerant, replaced evap and drier, pulled 28"vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Bay Village, OH 44140
Chad P.
Job Details: 07/19/2018
Installed fan from kit. Advised to monitor.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Avon Lake, OH 44012
Brian B
Job Details: 07/19/2018
, Ran diag, f6e6, cool water entering machine. Ran test cycle. Wash arms not turning. Filter clean, damage inside pump. Will give est on new sump assembly. Customer paid dep, office to order part.; ordrng 1 WDT920SADM0 (PUMP AND MOTOR 23727), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/25 WED !,
We serviced a
WFW95HEXW1 WHIRLPOOL
Model WASHER
Near Avon, OH 44011
Chad P.
Job Details: 07/19/2018
Installed MCU. Ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
WDT730PAHZ0 WHIRLPOOL
Model DISHWASHER
Near North Royalton, OH 44133
Corina B
Job Details: 07/19/2018
CC that the unit is leaking on the lt side. Found the water is coming out of the vent. Will need a new vent. Called SM to order the parts. ; ordrng 1 WPW10195032 (deflector) and 1 WPW10469574 (vent)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Avon Lake, OH 44012
Brian B
Job Details: 07/19/2018
Installed 4 doors that customer had sent from whirl. Set controls, Optest ok.; Job Cmpltd,
We serviced a
MVWC360AW0 MAYTAG
Model WASHER
Near Columbia Township, OH 44028
Corina B
Job Details: 07/19/2018
CC that the unit is leaking, does not go into a spin. Ran a rinse and spin. Found the bearings are bad. Will need a gearcase, shifter and cam. Did checked the bolt does come out of the basket ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Painesville, OH 44077
Jeff M
Job Details: 07/19/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 TJAF1200, 1 W10890075, 1 W10890100, 1 W10890117, 1 W10890121, and 2 W10890131 from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354ESS3
Near Franklin Township, OH 44240
Robert A.
Job Details: 07/19/2018
, Found basket broken, leveled unit, good, needs basket Cust to install ; ordrng 1 WPW10473836 (BASKET), saved tckt [SdLink\312343a.png],
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near Solon, OH 44139
Gail V.
Job Details: 07/19/2018
Installed sump, ta diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model MED5500FW0
Near Bay Village, OH 44140
Brian B
Job Details: 07/19/2018
, Replaced control. Ran test cycle, op test ok. Advised customer that vent run is too long and vent booster needs to be installed .; Job Cmpltd,
We serviced a
WRF954CIHM00 Whirlpool
Model Refrigerator
Near Solon, OH 44139
Corey L.
Job Details: 07/19/2018
Customer complaint of no cool on both sections, confirmed temps were 90 in both sections, fans were running, compressor running, compressor was getting 1.6 amps, specs say 1.1, ordering compressor and evap, *wise motion compressor needs tech with lockring tools, mainboard version is 5.0.0
We serviced a
NGD4655EW2 AMANA
Model DRYER
Near Cleveland, OH 44102
Dan H
Job Details: 07/19/2018
Customer complaint that unit taking too long to dry, started normal dry cycle, found burner short cycling, unit needs new coil pack and thermostat ; ordrng 1 WP3387134 (thrmst-fix) and 1 WPW10328463 (coil-valve)
We serviced a
MVWX500XL0 Maytag
Model Washer
Near Painesville, OH 44077
Holly Butcher
Job Details: 07/19/2018
Installed motor OP TEST Not good Unit still acting the same way Unit will spin for 10 sec then slow and hum Unit does agitate just fine Spoke to whirlpool tech Line needs Control replaced
We serviced a
MHW3505FW0 Whirlpool
Model Washer
Near Seven Hills, OH 44131
Corina B
Job Details: 07/19/2018
Replaced the main control and UI. Brought core back for return. Ran a CO test. Optest ok.
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Seven Hills, OH 44131
Corina B
Job Details: 07/19/2018
Replaced the main control and UI. Ran a CO test. Optest ok.
We serviced a
KDFE104DWH5 KITCHENAID
Model DISHWASHER
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/19/2018
Lights flashing when attempting to start dishwasher cycle. Found connector to door lock was disconnected. Reconnected door lock wiring. All tested ok.; Job Cmpltd
We serviced a
LGHB2867PFIA FRIGIDAIRE
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/19/2018
Defrosted ice maker evaporator with steamer. Replaced defrost thermostat and heater. All tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 07/19/2018
Found wash motor not running. Has power. Needs sump assy replaced. ; ordrng 1 W11085683 (SUMP)
We serviced a
WHIRLPOOL DISHWASHER
Model KUDP01FLSS3
Near Solon, OH 44139
Robert A.
Job Details: 07/19/2018
Found door links broken, replaced, op test ok; used 1 8194001 (LINK2656), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock,JOB COMPLT
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 07/19/2018
Found drain pump making noise, removed glass, ran diagnostic cycle, op test ok;(gv)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL01
Near Bainbridge, OH 44023
Robert A.
Job Details: 07/19/2018
Found frz door not sealing, reset seal, door sealing, op test ok; Job Cmpltd, s
We serviced a
FRIGIDAIRE MICROWAVE
Model PLMV168KC3
Near Chardon, OH 44024
Robert A.
Job Details: 07/19/2018
Found disp dim, set cook time, clock counts down, but not running, needs control, part nla; ordrng 1 5304423471 (OVERLAY25853) and 1 5304424537 (CONTROL31911 NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Lakewood, OH 44107
Brian B
Job Details: 07/19/2018
Found water tube from valve to I/m leaking. Cust off bad section and reconnected to water valve. Cycled I/m, op test ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGUS2645LF3
Near Cleveland, OH 44113
Brian B
Job Details: 07/19/2018
, CC that Icemaker not working. Found broken rake in I/m. Will give est on new unit. Customer paid dep, office to order part. R/s per Cust req. also, customer would like part delivered via UPS because FED EX can’t get into building and takes package downtown. ; ordrng 1 241798224 (ice maker 10704), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,schdld next appmnt for 8/3 FRI 8-11,
We serviced a
KRFC704FBS00 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Corey L.
Job Details: 07/19/2018
Customer complaint ice is clumping in ice bin and freezing bin stuck, confirmed ice is in a solid chunk, unit needs gaskets replaced on ice dispenser flap and under plate, bin cracked from customer trying to remove bin while jammed; ordrng 1 W10793257 (plate) and 1 W10910401 (ice-contnr) and 1 W11189145 (ICE DOOR)
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Macaulay G.
Job Details: 07/19/2018
Found that drain line was misaligned. Corrected issue. Put mitigation mat under refrigerator. ; Job Cmpltd
We serviced a
GLRT13TEW4 FRIGIDAIRE
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 07/19/2018
Installed stop. Op test ok. ; Job Cmpltd
We serviced a
WM27460B WHIRLPOOL
Model WALL OVEN
Near Avon, OH 44011
Brian B
Job Details: 07/19/2018
Replaced display board. Set clock, tested oven, op test ok
We serviced a
GX2FHDXVA03 WHIRLPOOL
Model REFRIGERATOR
Near MIDDLEBRG HTS, OH 44130
Chad P.
Job Details: 07/19/2018
Found power to ice maker and duck bill failed. Cleared ice and installed drain tube kit. Needs I.m. Replaced. ; ordrng 1 D7824706Q (ice maker)
We serviced a
NTW4516FW2 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/19/2018
During replacement of gear case, noticed the cam assembly had damaged pulley. Used cam assembly w10721967 FROM TRUCK STOCK. Ran calibration and tested unit, washer is operating properly ; used 1 W10721967 (PULLEY)
We serviced a
WRT311FZDT00 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 07/19/2018
Customer complaint that unit is freezing food in fresh food section and temperature fluctuate, fresh food section temperature at 51 degrees, good frost pattern, unit needs new thermostat ; ordrng 1 W10866230 (thermostat)
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 07/19/2018
Kenmore Freezer Customer complaint of a noise in freezer, confirmed evap fan is loud just wearing out, unit needs motor fan kit; ordrng 1 5304442620 (motor,fan 15247)
We serviced a
KUDP02CRBS1 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 07/19/2018
Customer complaint dishwasher not completing a cycle sometimes it just stops, ran diagnostics test cycle, unit went through test cycle with no failures, unable to duplicate the problem, unit is operating as designed
We serviced a
WMH31017HZ2 Whirlpool
Model Microwave
Near Cleveland, OH 44102
Corina B
Job Details: 07/19/2018
CC that there are scratches on the handle. Found scratches on the handle took pic.
We serviced a
WRT541SZDM00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corina B
Job Details: 07/19/2018
CC that there is a scratch on the ff door. Found a scratch on the ff door
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44102
Corina B
Job Details: 07/19/2018
We serviced a
MEDC200XW1 Whirlpool
Model Dryer
Near Painesville Township, OH 44077
Brian M
Job Details: 07/19/2018
Installed timer OP TEST OK ; Job Cmpltd,
We serviced a
FGGF3058RFC Frigidaire
Model Range
Near Perry, OH 44081
Brian M
Job Details: 07/19/2018
Cc of unit flashing F11 Found unit flashing F11 Could not get unit to do anything else No bake no lite at burners Separated overlay from Ui as they suggest to do still same results Needs control and front face replaced Customer does not want to repair
We serviced a
KSSC48QTS02 Kitchenaid
Model Refrigerator
Near Gates Mills, OH 44040
Corey L.
Job Details: 07/19/2018
Customer complaint refrigerator not cooling, confirmed both compartments are room temp, fans are running compressor is not, tested compressor, compressor has failed, unit needs compressor replaced, 2 tech job, parts covered unit 2020; ordrng 1 W10841139 (compressor 294.74) and 1 WPW10143759 (dryer 17.09)
We serviced a
WDF520PADW3 Whirlpool
Model Dishwasher
Near South Euclid, OH 44121
Corey L.
Job Details: 07/19/2018
Installed new parts, customer says dishes aren’t drying either, found heating element failed, unit needs heating element, this is the root of the mold issue; ordrng 1 W10518394 (heater)
We serviced a
GTW330ASK2WW GE
Model Washer
Near Cleveland, OH 44132
Corina B
Job Details: 07/19/2018
CC that the unit does not spin. Found the tub full of water. Drain tub out. Checked the drain pump, clear. Checked the pressure hose, clear. Ran a drain and spin, it spun
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Lorain, OH 44055
Brian B
Job Details: 07/18/2018
Replaced control panel. Ran test cycle. Op test ok. Advised customer that they must have vent checked as it goes up through roof.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Lorain, OH 44055
Brian B
Job Details: 07/18/2018
Replaced control panel. Ran test cycle. Op test ok. Advised customer that they must have vent checked as it goes up through roof.; Job Cmpltd,
We serviced a
KING KITCHEN WASH/DRY STACK
Model 41761712510
Near Avon Lake, OH 44012
Brian B
Job Details: 07/18/2018
Replaced UI and motor control board. Main control board is wrong part (main board for dryer). Tested unit. Op test ok. Main board not needed. Brought back wrong part for return to vendor. Office to bill . Unused part can
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/18/2018
Removed ice from door and cleared door. Removed drain tube and cleared ice. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Mentor, OH 44060
Jeff M
Job Details: 07/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Moreland Hills, OH 44022
Dan H
Job Details: 07/18/2018
Customer complaint that unit is not draining, confirmed, drain pump is working, found drain hose clogged, unable to clear, unit needs new drain hose; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44123
Jeff M
Job Details: 07/18/2018
The unit had a off balance code. I cleared the code explain to the customer how to properly use the machine unit tested good; Job Cmpltd,
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/18/2018
Found loose wire had shorted to stovetop. Did temporary disconnect (capped with ceramic wire nut) of wire until new harness comes in. Office to order wire harnesses. ; ordrng 1 W10829584 (harns-wire) and 1 W10829585 (harns-wire)
We serviced a
MGDC215EW2 Maytag
Model Dryer
Near Painesville Township, OH 44077
Brian M
Job Details: 07/18/2018
We serviced a
MVWC465HW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Brian B
Job Details: 07/18/2018
CC of fill issue. Hooked up to testing station. Ran diag, no codes. Ran manual diag and tested hot and cold valves. Check ok. Ran calibration and auto test and drain and spin. All functions normal. Op test ok.; Job Cmplt
We serviced a
WDT750SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Amherst, OH 44001
Brian B
Job Details: 07/18/2018
CC of not drying. Ran diag, heater working properly. All functions normal. Advised customer on runnng hot water first, using jet dry, and cleaning filter. Op test ok.; Job Cmpltd
We serviced a
GSF25IGXBBB GE
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 07/18/2018
Found defrost heater open. Needs replaced.; ordrng 1 WR51X10055 (heater,defrost)
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 07/18/2018
No noise when arrived. Cust states it’s a loud banging that lasts for about 7 seconds. Turned cooling off and restarted unit. No noise. Forced a defrost and turned cooling back on. No noise. Let unit run after defrost for a while. No noise. Changed defrost setting to standard. Advised to use as normal. ; Job Cmpltd
We serviced a
WFE540H0AS1 Whirlpool
Model Range
Near South Euclid, OH 44121
Corey L.
Job Details: 07/18/2018
Customer complaint of a burning smell, found terminal block burnt at black wire, harness is good, customer needs to purchase a new power cord removed cord for customer to know which one to purchase ; ordrng 6 WP7103P027-60 (nut)s and 1 WPW10245259 (block-term)
We serviced a
MVWC565FW0 Maytag
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/18/2018
CC that the lid lock stays on. Ran diag F5E1 – LID SWITCH FAULT,. Found the lid switch is bad. Will need a lid switch and control. Called SM to order. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11116594 (cntrl-elec)
We serviced a
JENN-AIRE WALL OVEN GAS
Model JGW8130ADB
Near Euclid, OH 44123
Jeff M
Job Details: 07/18/2018
The ignitor was worn out Installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
Near Euclid, OH 44123
Jeff M
Job Details: 07/18/2018
We serviced a
WHIRLPOOL DRYER
Model WED7500VW
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 07/18/2018
Wfmhofmp1 authorization number Whirlpool is covering parts the heating element thermostat is open and there’s damage to the elements itself ordering the elements assembly; ordrng 1 WP8182528 (HEATER), schdld next appmnt fortUE
We serviced a
FFFH20F2QWC FRIGIDAIRE
Model FREEZER
Near North Ridgeville, OH 44035
Macaulay G.
Job Details: 07/18/2018
Found outer door panel has warp from top to bottom, ordering outer door panel; ordrng 1 297316736 (panel-outer door)
We serviced a
KITCHENAID WASHER
Model GUD27GSSJ0WW
Near Willoughby, OH 44094
Jeff M
Job Details: 07/18/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
GZ25FSRXYY2 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Brian M
Job Details: 07/18/2018
Cc of no ice Found ice maker calling for water and not stopping Ice build up in ice bin and and surrounding area Needs ice maker Replaced using truck stop Ice maker cycled and called for water and stopped as it shouldOP TEST OK ; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
110.28922790 Kenmore
Model Washer
Near University Heights, OH 44118
Corey L.
Job Details: 07/18/2018
Installed agitator dogs, op test good,