We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Elyria, OH 44035
Marie V
Job Details: 12/22/2023
"Recovered refrigerant, added nitrogen, no leaks. Replaced compressor and drier. Followed steps on r134a sealed system. Full frost pattern and pressure at 0. Advised to allow 24 hours to reach normal temps. Op test ok"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC56IS8
Near Amherst, OH 44001
Marie V
Job Details: 12/22/2023
"Replaced switches. Still showing door open. fill up ice maker tray. Advice cust to monitor; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Shaker Heights, OH 44122
Jason N
Job Details: 12/22/2023
"Cc toe kick looks abnormal or broken, Customer stated the toe kick openings on the top corners look abnormal or broken. Advised customer this is the toe kick design for this model. No issues found. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44109
Jason N
Job Details: 12/22/2023
Installed freezer door. Checked all functions. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Willoughby, OH 44094
Jason N
Job Details: 12/22/2023
Installed console. Operational test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS0
Near Columbia Station, OH 44028
David R
Job Details: 12/22/2023
"Cc unit not washing. Error codes 7-1, 9-4. Wash motor is just humming but no water spray. Will need wash motor assembly and spray arms. Gave estimate. ; ordrng 1 W10861526 (Wash motor assembly) and 1 W10860176 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Berea, OH 44017
David R
Job Details: 12/22/2023
"Cc unit leaking, error codes. Not mounted. Customer had unit in box for a while before actually using. Customer said unit had broken pieces and parts. Ran unit, Leaking from underneath of wash motor assembly. Ordering wash motor assembly; ordrng 1 W11416363 (Wash motor assembly)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Royalton, OH 44133
David R
Job Details: 12/22/2023
"Cc unit not spinning. Error codes. F7E9, F0E3, F8E6. Found broken slider. Replaced from t/s. Ram test 51/52. All components working and load size calibration. Good. Spinning unit. Good. Op Test Ok ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near South Russell, OH 44022
David R
Job Details: 12/22/2023
"Replaced strike, latch good. Ran test mode. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near North Ridgeville, OH 44039
David R
Job Details: 12/22/2023
"Icemaker is getting caught up mid cycle. Checked and no frost build up, water line is good, not frozen. Order and replace icemaker. ; ordrng 1 WPW10300022 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Elyria, OH 44035
David R
Job Details: 12/22/2023
"Cc questions about sounds. Sound when icemkaer is cycling and calling for water. Went into diagnostics, no error codes. Had icemkaer cycle. Good. All normal sounds. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW3
Near Garfield Heights, OH 44128
Manny
Job Details: 12/22/2023
"Replace parts ordered and ran test, opt test ok"
We serviced a
JENN-AIR RANGE
Model JJW2830WS02
Near Brecksville, OH 44141
Manny
Job Details: 12/22/2023
"Replaced both cooling fans ran test, and Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Olmsted, OH 44070
Manny
Job Details: 12/22/2023
"Cc that the rack is not pulling out, verified and clip off rails, customer stated they put the clip back and it came right off, installed clip and not coming off, ran test cycle and clip stayed, opt test ok, advise customer to run a normal cycle if clip comes off again will order rails and clip, opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFDA
Near Avon Lake, OH 44012
Manny
Job Details: 12/22/2023
"Replace filter head, filter damaged advise customer to purchase original Frigidaire filters. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Aurora, OH 44202
Bill
Job Details: 12/22/2023
"Changed ice maker, tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Aurora, OH 44202
Bill
Job Details: 12/22/2023
"Cc door gasket falling apart, confirmed cc. Replaced door gasket, confirmed proper seal. Opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Aurora, OH 44202
Bill
Job Details: 12/22/2023
"Cc lid not latching, confirmed cc. Changed strike, tested opt test good."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Rootstown, OH 44272
Bill
Job Details: 12/22/2023
"Changed Ui, control, oven probe. Tested took unit up to 400f, using a temp probe monitored climb and peak of temps. opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Cleveland, OH 44144
Manny
Job Details: 12/22/2023
"Cc unit not dispensing fabric softener, verified and water in dispenser, replaced valves hoses full of rust inside, advise customer to replace supply lines, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44109
Manny
Job Details: 12/22/2023
"Cc unit is dead, verified and unit is dead, check power at terminal block and no voltage present, ask customer for the breakers and none of the breakers are labeled or looked tripped, advise customer to have an electrician to take a look at the breaker and outlet."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, OH 44108
Joe O
Job Details: 12/22/2023
Cc: knob brokenFound burner valve bent. Needs burner valve; ordrng 1 W11105201 (valve-brnr)
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Cleveland, OH 44104
Joe O
Job Details: 12/22/2023
Installed belt. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Cleveland Heights, OH 44112
Joe O
Job Details: 12/22/2023
"Cc: hinge covers missing, exposed hoses at the bottom of fridgeAdvised customer they are not completely covered by design. Found unit does not have hinge covers in parts look up. No issues found. Advised customer they would have to take that issue up with whirlpool as we cannot change the design."
We serviced a
WHIRLPOOL STACK W/D
Model WFW6605MW1
Near South Euclid, OH 44121
Joe O
Job Details: 12/22/2023
Cc: grinding noiseFound when tumbling unit making scraping noise. Found pair of scissors stuck between tub and basket. Removed. Advised customer to check pockets before loading unit. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model LSR5233EQ2
Near Cleveland, OH 44121
Joe O
Job Details: 12/22/2023
"Cc: leakingFound unit leaking from around tub seal. Needs tub seal, drive block, and hub nut Office to reschedule; ordrng 1 W10814296 (gasket) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Willoughby, OH 44094
Joe O
Job Details: 12/22/2023
Cc: not running through cycleFound error code f8e1(long fill). Found cold water valve not opening. Needs valve; ordrng 1 W11513255 (Water valve)
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Painesville, OH 44077
Joe O
Job Details: 12/22/2023
"Cc: not making iceFound on/off button flashing(bin thermistor error). Entered diagnostics. Bin thermistor shorted. Needs bin thermistorCustomer to install; ordrng 1 WPW10511923 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model mvwc465hw
Near Madison, OH 44057
Dan H
Job Details: 12/22/2023
"Customer complaint of clunking noise, ran manual test cycle for high speed spin, belt is squealing, found suspension worn, unit needs new suspension, cam kit, and belt, unable to look up parts because model number is partially rubbed off, unit cannot be repaired with out model number"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Austinburg, OH 44010
Dan H
Job Details: 12/22/2023
"Customer complaint that lint trap is hard to push in and pull out, confirmed, unit needs new lint trap and chute; ordrng 1 W11603116 (Lint screen) and 1 W11117429 (Chute)"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Roaming Shores, OH 44084
Dan H
Job Details: 12/22/2023
"Customer complaint of loud noise, confirmed, found a sock and two pairs of underwear in blower wheel housing , removed, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan H
Job Details: 12/22/2023
"Installed new slider, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Painesville, OH 44077
Dan H
Job Details: 12/22/2023
"Customer complaint that unit is leaking, confirmed, found unit leaking from third rack tracks, found seals missing on tracks, found seals stuck to old tub, reinstalled, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Mentor, OH 44060
Jason N
Job Details: 12/22/2023
"Cc unit not making ice Ran ice maker functionality tests, found no water entering ice maker. Checked fill tube, fill tube is blocked/frozen. Checked power into fill tube heater, good at 119v, heater resistance reading open. Per service manual, unit will need freezer door replaced. Customer declined repair, estimate only.; ordrng 1 W11577825 (Dor-fip)"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Painesville, OH 44077
Dan H
Job Details: 12/22/2023
"Customer complaint that oven is not heating properly, oven temperature sensor is at 1074ohms, started bake for 350 degrees, temperature after preheat at 355 degrees, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Westlake, OH 44145
Manny
Job Details: 12/21/2023
"Customer stated that whatever I did works and that the unit is running properly now, verified and everything working as designed, advised customer to monitor unit and if any issues to let us know and well reorder the parts. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Conneaut, OH 44030
Dan H
Job Details: 12/21/2023
"Customer complaint that unit is not cooling , confirmed, nitrogen tested no leaks found, pulled system apart nitrogen purged lines, reconnected line and charged, op test no good, unit has restriction, disconnected line and purged again, op test no good , system has a floating restriction, called whirlpool techline spoke to nick, sent to review for possible non return"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Mentor, OH 44060
Joe O
Job Details: 12/21/2023
"Cc: f9e1 errorFound unit has good drain flow. Needs sump assembly; ordrng 1 W11416362 (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seven Hills, OH 44131
Manny
Job Details: 12/21/2023
"Cc unit not working, making a noise and was banging on the last cycle they ran, verified and unit stuck in drain cycle, customer stated they washed a rug, advise customer that rugs tend to be really heavy and can set the unit off balance, clear cycle and ran test cycle opt test ok."
We serviced a
GE REFRIGERATOR
Model PTS22LCSARCC
Near Eastlake, OH 44095
Joe O
Job Details: 12/21/2023
"Cc: ice maker not shutting off, freezing fill tubeFound ice maker over filled with water. Fill tube frozen. Needs water valve; ordrng 1 WR57X10086 (valve and tube asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, OH 44001
Angel
Job Details: 12/21/2023
Cc that washer will not stop draining. Confirmed plugged in unit and it was in a flood mode cancelled out mode and ran a calibration and auto test and passed. Unit did have and error code F0E2 over suds condition. Explained to customer how much detergent to use opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Orwell, OH 44076
Dan H
Job Details: 12/21/2023
"Customer complaint that clock changes to 12 oclock frequently, power is good, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11567368 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Brook Park, OH 44142
Marie V
Job Details: 12/21/2023
"Cc that unit is making noise while running. Confirmed, found allen key on seal removed. Tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Brook Park, OH 44142
Marie V
Job Details: 12/21/2023
"Cc that unit was making a loud noise and showed me video. Confirmed, found rotor screw loose from oil coming out of gearcase. Ordering parts needed for repair ; ordrng 1 W10902814 (Washplate) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor) and 1 W11393685 (Gearcase) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Cleveland, OH 44109
Marie V
Job Details: 12/21/2023
"Cc unit not cooling. Found fan not running, replaced from T/S. Checked voltage, reading 160V, replaced battery on meter, showing 140V then 120V. Cust said he will check power. Op test ok"
We serviced a
KENMORE DRYER
Model 110.86294530
Near Lakewood, OH 44107
Marie V
Job Details: 12/21/2023
"Cc that unit heats sometimes and sometimes heat does not comes on. Tested unit, heating up, called Bj, could be relay or control. Both parts are discontinued, left part number. Will not fix.; ordrng 1 691360 (Discontinued), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Windham, OH 44288
Corina B
Job Details: 12/21/2023
"CC that f27 comes up. Confirmed. F27 OVERFLOW CONDITIONS. Checked the pressure sensor clear. Ran a diag cleared code. Started a cycle. If happens again Will need the pressures switch, valves and control. Looks like to much detergent being used. ; ordrng 1 W11455206 (Control) and 1 W11315637 (Key) and 1 WPW10212596 (Valve) and 1 WPW10212598 (Valve) and 1 WPW10448876 (Switch)"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Kent, OH 44240
Corina B
Job Details: 12/21/2023
CC that the door will not unlock. Confirmed. Drain pump is running not pumping water out. Will need a new drain pump. ; ordrng 1 WPW10391443 (Drain pump)
We serviced a
GE DRYER
Model GTD75ECSL0WS
Near Aurora, OH 44202
Corina B
Job Details: 12/21/2023
"CC there there is scrapping and the back wheel will not go back on. Confirmed. Cust took the dryer apart. The bearings was taken off and could not reinstall. Reinstall the bearing. Used grease on the bearing. Tested no noise. Did not find anything in the seal to be scrapping. Advised Cust to monitor, noise comes back will need the bearings and slides. ; ordrng 1 WE3M33 (Bearing) and 1 WE1M300 (Bearing retainer) and 2 WE03X34318 (Slide)s and 2 WE3M51 (Slide)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Bay Village, OH 44140
Marie V
Job Details: 12/21/2023
"Cc that the unit stopped cooling. Freezer was like refrigerator but now is not getting cold. Confirmed, took temps 56* in freezer. Took cover off and showed cust, big ice build up at evaporator, used pad on floor and pulled out unit, used kill a watt meter to check amp draw, 0.64. Unit is low on refrigerant, inspected copper tubes behinf unit, no oil leaks. Mostly evaporator leaking, low side. Will need compressor and evaporator. Cust will not fix.; ordrng 1 WPW10608485 (Evaporator) and 1 W10309988 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Lorain, OH 44055
Marie V
Job Details: 12/21/2023
"Replaced main control , panel, door seal and evaporator harness fan. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44108
Jason N
Job Details: 12/21/2023
"Installed control. Unable to remove washplate, will need to cut off and order washplate to compete gearcase replacement. Noticed when disassembling unit, suspension springs are aftermarket and not correct tension. Customer states they were installed by previous company who tried to work on unit. Ordering correct suspension as well. ; ordrng 1 W11130362 (Suspension) and 1 W10752283 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Windsor, OH 44099
Dan H
Job Details: 12/21/2023
"Installed two check valves per whirlpool techline, op test no good , unit still dripping, called whirlpool techline spoke to Jonathan, suggested pressure regulator; ordrng 1 W10786952 (Pressure regulator)"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Chardon, OH 44024
Dan H
Job Details: 12/21/2023
"Customer complaint of squealing noise, confirmed, pulley is seized, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chardon, OH 44024
Dan H
Job Details: 12/21/2023
"Customer complaint that unit is not making ice, freezer section temperature at -2 degrees, cycled ice maker , no water entering mold, found fill tube frozen, valve is seeping , unit needs new valve; ordrng 1 W11455388 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Amherst, OH 44001
Angel
Job Details: 12/21/2023
"Cc that unit stopped defrosting again. Confirmed evaporator is full of frost, removed evap cover to see if anything was out of place and everything is as should, went through the whole trouble shooting in service matters and everything passed from what the process explains to do. called tech line spoke with Rob explained issue and everything that has been replaced and what Ive done today and he stated to change ui again but from whirlpool stock.; ordrng 1 W11567938 (Ui)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL03
Near Elyria, OH 44035
Angel
Job Details: 12/21/2023
Cc that theres water around door and inside of unit. Verified and found line coming from the cabinet kinked and missing a clip that holds the line together.; ordrng 1 W11574772 (Hinge cover) and 1 W11518276 (Tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Amherst, OH 44001
David R
Job Details: 12/21/2023
Cc same issue. Ice building up in back FZ. New Parts replaced malfunctioning. Heater not coming on. Ordering parts needed plus main control of voltage is not correct. ; ordrng 1 W11437914 (Thermistor clip) and 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor) and 1 WPW10495967 (Heater) and 1 WP2315549 (Motor) and 1 W11196400 (Main Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Maple Heights, OH 44137
Manny
Job Details: 12/21/2023
"Cc unit not cooling in the fz, verified and cabinet separated in the ff and fz, Called tl spoke to Chris, unit deemed not repairable and sent for exchange."
We serviced a
MAYTAG DRYER
Model MED8630HC2
Near Cleveland, OH 44102
Manny
Job Details: 12/21/2023
"Replace motor, wheel and belt, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Cleveland, OH 44118
Jason N
Job Details: 12/21/2023
"No refrigerant to recover. Installed compressor, drier and evaporator. Pulled vacuum on system to 30 in/hg. Held vacuum. Recharged system with 4.8oz of r134a. Low side stable at 5 psi, good frost pattern starting. Advised customer to allow up to 24 hrs of run time before restocking unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kirtland, OH 44094
Joe O
Job Details: 12/21/2023
"Cc: not making iceFound fill tube frozen. Needs ice maker, water valve, and fill tube Ice maker out of stock. Office into reschedule; ordrng 1 W11455232 (Ice maker) and 1 W11677731 (Fill tube) and 1 W11455388 (Water valve)"
We serviced a
MAYTAG WASHER
Model MVW5035MW0
Near Pepper Pike, OH 44124
Joe O
Job Details: 12/21/2023
Cc: not startingFound customer was not pressing button hard enough. Tested. Unit functioning as designed. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Beachwood, OH 44122
Joe O
Job Details: 12/21/2023
Installed gasket. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Westlake, OH 44145
David R
Job Details: 12/21/2023
Cc unit icemaker leaking. Found water line frozen where goes into icemaker. Removed all ice and steamed. Good. No leaks. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Ridgeville, OH 44039
David R
Job Details: 12/21/2023
Replaced FZ gasket. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model MED4500MW0
Near North Ridgeville, OH 44039
David R
Job Details: 12/21/2023
"All new parts in, test good. Moto, dryer kit and blower wheel, good. Running and no noise. Heat is cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MB0
Near Brooklyn, OH 44144
David R
Job Details: 12/21/2023
"Cc weird smell. Gas is still on. No odor. Checks all connections. Checked in oven, and behind. Nothing out of the ordinary. Could be chemicals off components still being burned for the factory. Turned oven on. Let heat. Normal smells of gas igniting. Normal smells while oven is running. No concerns. All normal. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhz08
Near Brooklyn, OH 44144
David R
Job Details: 12/21/2023
"Replaced icemkaer, evap fan, heater and thermistor. Found old icemaker leaking water, built up ice on fan blade causing loud noise. Corrected and test. All good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Bill
Job Details: 12/21/2023
"Changed control, heater, and thermistor. Opt test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Parma, OH 44134
David R
Job Details: 12/21/2023
"Replaced strike, latch good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near North Royalton, OH 44133
David R
Job Details: 12/21/2023
Replaced FZ door. Steamed all ice. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Strongsville, OH 44136
David R
Job Details: 12/21/2023
Replaced belt parts. Tested. No noise. Good. All components working. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Elyria, OH 44035
Marie V
Job Details: 12/21/2023
"Cc that the unit did not wash the clothes unit fills up and makes a clicking noise. ran diag found error code f7e5 , f2e1. Replaced shifter from T/S, latch and capacitor that was sent. Ran calibration and stared a normal cycle. Op test ok. Showed cust unit is working, ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ09
Near Strongsville, OH 44149
Angel
Job Details: 12/21/2023
Cc that door was not aligned completely. Removed door and adjusted hinges opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt318FZDM09
Near Strongsville, OH 44136
Angel
Job Details: 12/21/2023
Cc that light will not turn on and they installed a new switch. Verified switch and found it wasnt even on the wires were covered in insulation so I cleared the insulation to extend the wires plugged in the switch opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Strongsville, OH 44136
Angel
Job Details: 12/21/2023
Cc that unit was beeping and wouldnt stop draining. Verified and saw that it had a F8E4 float switch open. Looked at drip pan and it had some water in it. Dried it out and verified tub seal and saw it had like if water was coming down the side so I replaced tub seal and tested unit to see if unit would leak and I could not detect any leaks opt test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Middleburg Heights, OH 44130
Angel
Job Details: 12/21/2023
"Cc that unit was getting stuck on wash. Verified and found drain pump was bad and cold water valve was not functioning control board looses power when filling and comes back but house power is good. Will need drain pump, inlet valve and control board. Gave customer estimate decided not to proceed. ; ordrng 1 W10876600 (Drain pump) and 1 W11168740 (Valve) and 1 W11116592 (Control board)"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Lorain, OH 44052
Angel
Job Details: 12/21/2023
"Cc that unit is not agitating and husband already replaced actuator but did not fix issue. Tested unit in diagnostics and found gearcase is bad. Unit will need gearcase, belt, cam and capacitor replaced. Gave customer estimate and decided not to proceed.; ordrng 1 W11454372 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11395618 (Run capacitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFB
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/21/2023
CC that the unit is not heating in the oven and smelling gas. Confirmed. 2.65 amps at the igniter. Will need the igniter. Replaced the igniter from t/s. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/21/2023
Replaced the latch. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/21/2023
CC that the unit will run for a minute then gets real steamy. Replaced the control. Will need the cooling fan. ; ordrng 1 W11443154 (Fan)
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/21/2023
"CC that the dryer is not drying. Confirmed. Found the vent outside having a screen blocking the airflow. Removed the screen, good airflow. Let dryer cycle for 15 minutes. Opt test ok."
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/21/2023
"CC that the water keeps coming in when you unplug the water, will stop when turning the water off. Will need new water valve. Cust does not want to repair at this time. ; ordrng 1 134637810 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/21/2023
Replaced the clip. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lakewood, OH 44107
Manny
Job Details: 12/21/2023
"Cc unit bounces around, verified and suspension rods bad, replaced and good, opt test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KOCE507ESS07
Near Rocky River, OH 44116
Manny
Job Details: 12/21/2023
"Cc unit giving error code, verified and codes f5e1 for inverter, F6e4 for console mismatch and f1e1 for appliance manager issue, unit runs for a few seconds and code comes back, unit will need console, appliance manager, mag and inverter.; ordrng 1 W10217711 (inverter) and 1 W11346197 (Magnetron) and 1 W10915648 (cntrl-elec) and 1 W11093258 (panl-cntrl(under 60 months warranty)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Fairview Park, OH 44126
Manny
Job Details: 12/21/2023
"C unit not drying properly, verified and vent issue, replaced cut off , unit working as designed, advise customer to replace vent outlet. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near North Olmsted, OH 44070
Bill
Job Details: 12/21/2023
"Changed control, latch, and gasket. Opt test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near North Olmsted, OH 44070
Bill
Job Details: 12/21/2023
"Cc unit constantly goes off balance, confirmed cc. Found that inner tub was notated on service pointer. Ordered new drum and agitation plate, office to follow up as inner drum is out of stock.; ordrng 1 W11172199 (Inner basket) and 1 WPW10215115 (Agitation plate)"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Cleveland, OH 44128
Bill
Job Details: 12/21/2023
"Cc unit not heating, confirmed cc. Unit would power up and tumble but not heat. Found that the heating element is bad. Ordered new heating element, follow up scheduled for 12/27.; ordrng 1 DC47-00019A (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Bedford, OH 44146
Bill
Job Details: 12/21/2023
"Cc not draining, confirmed cc. Found that wire to pump was broken, repaired wire. Opt test good."
We serviced a
GE RANGE
Model cgs750p2m1s1
Near Brecksville, OH 44141
Bill
Job Details: 12/21/2023
Replaced upper igniter. Opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, OH 44121
Jason N
Job Details: 12/21/2023
Installed evaporator cover. Steamed ice buildup from evaporator. Airflow restored to ff section. Op test good.
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 12/21/2023
"Installed heater element. Ran dryer op test, good heat. Op test good."
We serviced a
MAYTAG RANGE ELE
Model MER6775AAN
Near Cleveland, OH 44124
Jason N
Job Details: 12/21/2023
Installed bake element. Ran bake test to 350 degrees. Unit preheated properly. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 12/21/2023
"Cc unit temperature unstable, not always reaching set pointCustomer stated they tried stocking unit, but temperatures never dropped below 50 in ff section and 20 in freezer. With no product in unit, temperatures are normal, 36 in ff and 0 in freezer, confirmed. Hooked up gauges to unit, low side in 10 in/hg vacuum, high side at 195psi, possible partial restriction. Talked with BJ, agreed with restriction, possible moisture in cap tube/and or filter drier saturated. Recovered refrigerant, installed filter drier from truck stock. Pulled vacuum on system to 29 in/hg. Recharged system with 7.5oz of r134a. Low side stable at 8 in/hg vac, high side at 130psi. Customer monitor. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Jason N
Job Details: 12/21/2023
"Cc unit not making ice Ran ice maker diagnostics, no codes stored. Ran test 15 bin level, reading empty. Ran test 57 ice maker cycle, ice maker cycled properly. Ran test 45 ice maker fill test, mold filled with water. Ran test 38 ice box fan, ice box fan did not turn on. Unit will need icebox fan replaced. ; ordrng 1 W10846539 (Fan)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX335HPS01
Near Painesville, OH 44077
Jason N
Job Details: 12/21/2023
"Installed recirc pump. Ran test cycle, all functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model mvw7230hc1
Near Cleveland, OH 44143
Joe O
Job Details: 12/21/2023
Cc: off balanceRan drain and spin. Found no walking. Basket is shaking. Suspension rods weak. Needs basket and suspension rodsBasket shows out of stock. Office to reschedule; ordrng 1 W11178227 (Basket) and 1 W11400156 (Suspension rods)