We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Shaker Heights, OH 44122
Marie V
Job Details:
06/13/2023
"Replaced drum assembly, tested unit, no noise. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44105
Bill
Job Details:
06/13/2023
"Cc right front burner wont ignite, confirmed cc tried to start burner. Had spark and gas but would not catch, made adjustment to igniter. Tested burner ignited, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Willowick, OH 44095
Jason N
Job Details:
06/13/2023
"Cc unit not cooling againChecked low side system pressure, reading 5 in/hg vacuum on ff section. Used uv light to check for dye. Found some dye on ff evaporator. Unit is also leaking on ff evaporator. Evaporator will need replaced. ; ordrng 1 W10917531 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYW01
Near Wickliffe, OH 44092
Jason N
Job Details:
06/13/2023
"Cc unit deli drawer popping off track, ice cubes are hollow, door gaskets not sealing properlyFound deli drawer when pulled out all the way will come out of the track. Did see corners are broken off on the ends of the tracks. Ordering right and left tracks. Ran ice maker cycle test, found very little water coming into ice maker, unit has very low water pressure coming unit from supply. Advised customer they will need a plumber to inspect origin or of low water pressure. Checked gasket on both ff and freezer doors. Gaskets sealing properly. ; ordrng 1 WPW10468555 (Track) and 1 WPW10468556 (Track)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVB03
Near Brooklyn, OH 44144
David R
Job Details:
06/13/2023
"Cc unit making loud grinding noise and leaking water from FZ. Needs updated drain tube, noise is coming from loud FZ motor. Missing grill. Ordering motor, drain tube, grill; ordrng 1 WPW10128551 (Motor) and 1 WP2169142 (Blade) and 1 WPW10175909 (Grill) and 1 W10619951 (Drain tube)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Willowick, OH 44095
Jason N
Job Details:
06/13/2023
"Cc piece broken off from ice container, not letting ice outFound end drum in ice container has a broken blade, ice container will need drum replaced. ; ordrng 1 4388736 (Drum)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVS0
Near Lakewood, OH 44107
David R
Job Details:
06/13/2023
"Cc unit not getting water. Found water valve not opening. Water from house is good. Ordering valve. ; ordrng 1 WPW10158389 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Shaker Heights, OH 44122
Bill
Job Details:
06/13/2023
"Cc noise, could not confirm cc. Changed drum assembly, tested opt test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near Mentor, OH 44060
Jason N
Job Details:
06/13/2023
Cc unit freezer door needs alignedFound freezer door contacting bottom of freezer liner when closing. Added nylon washer to center hinge to raise freezer door. Door closing with no interference. Op test good. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near North Ridgeville, OH 44039
Angel
Job Details:
06/13/2023
Installed cooling fan tested unit by preheating oven to 425* opt test good.
We serviced a
MAYTAG DRYER
Model medc215ew1
Near Elyria, OH 44035
David R
Job Details:
06/13/2023
"Cc unit not working. Belt is good. Heater is not grounded out. Found open Thermal fuse. Replaced, tested, good. Advised customer to get vent cleaned off needed, apartment complex. Unit is good, tested, Op Test Ok.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Painesville, OH 44077
Jason N
Job Details:
06/13/2023
"Cc unit not working, lights blinkingFound unit displaying fault code f9e1 for drain problem and tub full of water. Checked under unit, found broken blue wire to drain pump. Repaired wire. Ran drain and spin. Unit drained out. Ran test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Painesville, OH 44077
Jason N
Job Details:
06/13/2023
"Cc unit leaking Customer stated he believed it was coming from the ice maker. Pulled unit and checked for leaks. Cycled water dispense and ice maker fill. No leaks found. Checked drain tube. Found drain tube blocked with sludge, water leaking from blocked drain tube when unit goes into defrost cycle. Flushed blockage in drain tube. Reinstalled drain tube. Op test good."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Chardon, OH 44024
Joe O
Job Details:
06/13/2023
Cc: constant heatFound element open and shorted to ground. Needs element. Replaced element. Ran test cycle. Op test ok ; used 1 279838 (ELEMENT) from stock
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Aurora, OH 44202
Brian M
Job Details:
06/13/2023
Cc wife smelt gasRan bake test Let unit run could not smell any additional gas smell after first ignite Unit functioning properly
We serviced a
GE DRYER
Model DBVH520EJ0WW
Near Geneva, OH 44041
Dan H
Job Details:
06/13/2023
"Customer complaint that unit runs then stops then comes back on, confirmed, unit needs new control, customer does not want repair; ordrng 1 WE4M488 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Ashtabula, OH 44004
Dan H
Job Details:
06/13/2023
"Installed new element, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Bedford Heights, OH 44146
Corina B
Job Details:
06/13/2023
CC that the unit will not shut off in a spin cycle. Ran diag no codes. Checked the basket leaning forward. Raised the feet. Started a rinse and spin with 2 towels and 2 blankets. Found the drain hose is between the washer and sink causing the banging noise. Moved the drain hose. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cleveland, OH 44128
Corina B
Job Details:
06/13/2023
"CC that there is gas smell when turning the oven on. Confirmed. Found the oven burner not attached to the gas valve. No screws to the burner. The gas valve is bent. Found the door glass halfway down the door. Took door apart, recentered the glass. Will need a new gas valve, regulator and screws. Called safety Donna. ; ordrng 1 WP9758078 (Burner oven) and 1 3196265 (Back screw) and 1 W11233072 (Screw front) and 1 W11449506 (Gas valve)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Cleveland, OH 44105
Corina B
Job Details:
06/13/2023
CC that the unit is not getting hot. Confirmed. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.. found the igniter open and the gas coils. Replaced the gas coils and igniter. Tested opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDB03
Near Seven Hills, OH 44131
Corina B
Job Details:
06/13/2023
"CC that there is water leaking on the bottom of the ff section. Confirmed. Found water on the bottom of the crisper drawer. Checked the drain hole, clear, water going down to drain pan. Cycled the ice maker, no leaks. Advised Cust working as designed. Cleaned up the water from the bottom. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Cleveland, OH 44113
Corina B
Job Details:
06/13/2023
"CC that the door does not shut tight after a child fell on the door. Confirmed. Found the door opening past 90*. Checked the springs are good. Will need new hinges. ; ordrng 1 W11612302 (Left hinge) and 1 WP8534853 (Right hinge), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near North Ridgeville, OH 44039
Manny
Job Details:
06/13/2023
"Steam Ff evap (40mins) Replaced parts ordered, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS20
Near Aurora, OH 44202
Brian M
Job Details:
06/13/2023
"Per whirlpool the wire tech sheet and parts are not correct, there is no line fuse it is f direct wire to line and neutral Spoke to whirlpool and ran more voltage checks At this time I am missing 240 Found wires to have jumped off the connectors in junction box Test wires on appliances no issue found with unit at this time Advised on electrician"
We serviced a
GE REFRIGERATOR
Model GFE28HMHCES
Near Ashtabula, OH 44004
Dan H
Job Details:
06/13/2023
"Installed new fresh food section evaporator fan, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Chesterland, OH 44026
Brian M
Job Details:
06/13/2023
Installed leds OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ARS9168AB
Near Lakewood, OH 44107
Manny
Job Details:
06/13/2023
"Cc unit not producing ice properly, verified and icemaker constantly running, removed icemaker and harness has signs of corrosion on the connector, and damper wont turn, unit needs icemaker, harness and damper. Parts discontinued ; ordrng 1 D7824601 (harness(discontinued)) and 1 R9900109 (control,damper(discontinued)) and 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model Wed9550ww1
Near Cleveland, OH 44106
Corina B
Job Details:
06/13/2023
"CC that the door pops open after a few minutes of running. Confirmed. When Cust was slamming the door the ui was flashing and unresponsive. Unplugged unit unit started up.Found the door latches are not shutting. Replaced the door switches from t/s. The ui started flashing again ; ordrng 1 W10110658 (Ui), used 1 279570XXX (XXNO REORDERLATCH) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near East Cleveland, OH 44112
Corina B
Job Details:
06/13/2023
CC that there was the gas company tagged the oven because there was gas smell. The gas company turned off the mater to the house. Advised Cust we can not test the oven if the gas is off to the house. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Conneaut, OH 44030
Dan H
Job Details:
06/13/2023
"Freezer section temperature at 7 degrees, fresh food section temperature at 41 degrees, good frost pattern today, still no ice, unit needs new control and ice maker ; ordrng 1 W11546690 (Cntrl) and 1 W11546935 (Ice maker)"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3014LWC
Near Ashtabula, OH 44004
Dan H
Job Details:
06/13/2023
"Customer complaint that oven is not working, confirmed, no power to igniter, no power from control, unit needs new control,; ordrng 1 5304518661 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Geneva, OH 44041
Dan H
Job Details:
06/13/2023
"Customer complaint of burning rubber smell, found gear oil all over cam and belt, unit needs new gearcase, cam kit, belt, and shield, customer does not want repair ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam kit) and 1 WPW10550173 (Shield), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brook Park, OH 44142
Marie V
Job Details:
06/12/2023
"Cc that the unit did not wants to spin the clothes out. Ran diag found error code f0e9 off balance paused . Also and leveled unit, was a little off., ran drain and spin. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Cleveland, OH 44135
Marie V
Job Details:
06/12/2023
"Replaced blower wheel. Tested unit, op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Dan H
Job Details:
06/12/2023
"Customer complaint that unit is not working, ran diagnostics no error codes found, lid lock is not working , installed new lid lock, op test good DO NOT RESTOCK ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1953YEW0
Near Cleveland, OH 44125
Manny
Job Details:
06/12/2023
"Replaced heater and harness, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Avon Lake, OH 44012
Angel
Job Details:
06/12/2023
Cc that there still getting a little frost in freezer section. Seals have been replaced but the cabinet was not sealed with silicone to keep warm sir from getting in so I siliconed around the cabinet and asked customer to monitor if issue continues we will have to contact techline because everything is new and from what I can see sealing as should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Parma Heights, OH 44130
Manny
Job Details:
06/12/2023
"Replaced ice door, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Rocky River, OH 44116
Angel
Job Details:
06/12/2023
"Cc that unit is not cooling as should. Verified temps and it was 67* in ff section and 34* in freezer found the freezer section completely frozen over unit will need main board, ui and fan which comes with harness with thermistor and thermostat ; ordrng 1 W11035835 (Control board) and 1 WPW10521642 (Ui) and 1 W11334745 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Parma, OH 44129
Angel
Job Details:
06/12/2023
Cc that when unit was bought in May 27th they plugged it in and started cooling but than stopped than started again and its been good since. I explained to customer it couldve been a glitch in the control but unit as of now working as should did find some ice buildup by air duct so I steamed it out and recommended customer to monitor for now and if it happens again they will need control board replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Strongsville, OH 44149
Angel
Job Details:
06/12/2023
"Cc that it was still leaking, and showed me a video, confirmed cc, found that pump is not sending enough pressure to arm and its not spinning causing unit to leak will be ordering pump assembly.; ordrng 1 W11087376 (Pump assembly)"
We serviced a
KITCHENAID RANGE
Model KCGS956ESS02
Near Broadview Heights, OH 44147
David R
Job Details:
06/12/2023
"Cc unit middle center burner intermittent will click still while its already lit. Could not get to duplicate but only once. Then other than that it was working correctly. Hard to determine correct part needed. Ordering parts needed for center burner, module, burner, orfice holder, igniter; ordrng 1 W10836409 (Middle burner) and 1 WPW10639175 (Middle holder/orfice) and 1 W11610134 (Middle ignitor) and 1 WPW10475150 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near North Ridgeville, OH 44039
Angel
Job Details:
06/12/2023
"Cc that ice maker is not making ice just a couple and food freezing in ff section. Checked temps and freezer was at 3* and ff section at 35*, customer had freezer temp all the way at max causing compressor to run more so I explained to her the temps and why it could be freezing and for the ice maker its cycling fine and calling for water, did notice it was kind of hard to move the gear on the ice maker because this one you have to move it by hand to test it and it was stiff until it thawed out so I took it out cleaned it off reinstalled it and asked customer to monitor for now, also recommended her to make sure door is closed properly because if not the ice maker will not cycle because switch has to be engaged."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44149
David R
Job Details:
06/12/2023
"Replaced cutoff. Tested. Good. Heating and cycling. Found installers left gap on vent, had to correct with vent tape, customer is getting vents cleaned soon. Unit is working as it should. Op Test Ok"
We serviced a
SAMSUNG STACK W/D
Model DV448AEP/XAA
Near Fairview Park, OH 44126
Manny
Job Details:
06/12/2023
"Cc unit not heating, verified and no heating, took apart all components checked good except heating element, element is open unit needs element replaced. Ordering element ; ordrng 1 DC47-00019A (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Rocky River, OH 44116
Manny
Job Details:
06/12/2023
Replaced all parts ordered m opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44111
Manny
Job Details:
06/12/2023
"Replaced wash plate, ran test cycle, opt test ok. Took control for return"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mogadore, OH 44260
Brian M
Job Details:
06/12/2023
Cc spin light on Found Light on held button 10 seconds reset control Checked no errors found Ran diagnostics test no issues Ran calibration Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Kent, OH 44240
Brian M
Job Details:
06/12/2023
Cc unit leaking Found unit tilted forward Installed correctly OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS04
Near Painesville, OH 44077
Joe O
Job Details:
06/12/2023
"Cc: not heatingFound error codes f5e1(latch not working). Found unit is receiving proper power. Not receiving power through thermal cut off. Tested latch. Latch is functioning. Needs thermal cut offCustomer does not want to repair at this time; ordrng 1 WP8304452 (fuse-thrml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44122
Jason N
Job Details:
06/12/2023
"Cc unit needs updated heater element installed.Installed updated heater element using customer supplied pre Id part per service bulletin W11540964 and s code S17304. Ran test cycle, checked for leaks. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Mentor, OH 44060
Dan H
Job Details:
06/12/2023
"Installed new strike, door closes, unable to test cause unit is on the floor"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Kent, OH 44240
Brian M
Job Details:
06/12/2023
Cc unit light is intermittently working Light bulb is bad Needs bulb Customer to replace
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Painesville, OH 44077
Joe O
Job Details:
06/12/2023
Cc: not washingFound no stored error codes. Ran auto test. All functions working. Found agitator loose. Tightened agitator. Ran manual agitate. Ran normal cycle. Unit filling and washing. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near East Cleveland, OH 44112
Jason N
Job Details:
06/12/2023
"Cc unit went offbalance, load still wet at the end. Customer stated unit went offbalance when she tried to wash a blanket and pillows. Ran diagnostics, found code f0e9 for offbalance pause. Cleared codes. Ran auto test cycle and calibration. All functions passed, no issues found. Advised customer on load sizing and load distribution."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Ravenna, OH 44266
Brian M
Job Details:
06/12/2023
"Installed gearcase, belt, motor and agitator Ran dls calibration, OP Test Ok Advised to watch"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Bill
Job Details:
06/12/2023
"cc unit not responding, confirmed cc Ui non responsive. Call whirlpool tech, after testing voltage to the board. Tech instructed me to order new board and Ui, and also to advise customer to have an electrician come and test for loose connections or issues between unit and breaker box. Gave estimate to customer on repairs. customer will get in touch with office if they chose to continue repairs.; ordrng 1 W10803367 (Ui) and 1 W11368631 (Main)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502EPA02
Near Pepper Pike, OH 44124
Joe O
Job Details:
06/12/2023
"Cc: unit stopped cooling, leds outFound temps in freezer at 4 degrees, ff at 40 degrees. Found service pointer for lighting. Unit Cooling as designed. Needs led modules; ordrng 3 W11632139 (Led modules)s"
We serviced a
KITCHENAID DISHWASHER
Model KUDC02IRBL0
Near Chesterland, OH 44026
Joe O
Job Details:
06/12/2023
"Cc: leaking, ui looseFound gasket installed upside down. Found tabs for console broke. Found excessive suds in unit. Advised on detergent usage. Needs uiUi Discontinued. ; ordrng 1 8572331 (Console(discontinued))"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Cleveland, OH 44108
Jason N
Job Details:
06/12/2023
"Swapped over parts to new tub. Ran quick wash cycle, checked for leaks. None found. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Chardon, OH 44024
Joe O
Job Details:
06/12/2023
Installed leds. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willowick, OH 44095
Dan H
Job Details:
06/12/2023
"Installed new harness, op test good"
We serviced a
JENN-AIR RANGE
Model JDS1450ML0
Near Mentor, OH 44060
Dan H
Job Details:
06/12/2023
"Customer complaint that oven door will not close, confirmed, found slow close hinge receiver jammed, unit needs new hinge receiver ; ordrng 1 W10605411 (Rec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Windsor, OH 44099
Joe O
Job Details:
06/12/2023
Installed leds
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Painesville, OH 44077
Dan H
Job Details:
06/12/2023
"Customer complaint that unit is leaking, confirmed, found unit leaking passed door seal, unit needs new door seal; ordrng 1 W11498831 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Euclid, OH 44119
Jason N
Job Details:
06/12/2023
"Installed damper control. Ran manual test cycle, no abnormal noise heard. Op test good."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Streetsboro, OH 44241
Brian M
Job Details:
06/12/2023
Cc of noise Found screw bit in felt Removed bit OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGT4027HW1
Near Streetsboro, OH 44241
Brian M
Job Details:
06/12/2023
Cc no heat Found coil valves not opening Replaced using truck stock OP Test Ok ; used 1 279834 (COIL) from stock
We serviced a
MAYTAG RANGE
Model n/a
Near Euclid, OH 44123
Jason N
Job Details:
06/12/2023
"Cc unit controls are lockedConfirmed when pressing any button Controls Locked appears on display. Unit does not have a m/s tag, not needed for this visit as the controls just need unlocked. Unlocked controls using options button plus Auto-set functions key. Controls are now unlocked. Started bake test cycle. All functions working. Op test good."
We serviced a
KENMORE WASHER
Model 110.27086604
Near Aurora, OH 44202
Brian M
Job Details:
06/12/2023
Cc unit has flakes and getting on cloths Found black flakes floating in tub.The unit needs a clean cycle ran Advised on running clean cycle and see if it helps
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44128
Bill
Job Details:
06/12/2023
"Cc unit not working, could not confirm cc. Started a cycle unit started just fine, stopped cycle started a rinse and spin cycle. Unit ran through cycle fine, ran a diagnostic auto cycle. Unit completed cycle, no error codes. Unit operating as intended."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Solon, OH 44139
Bill
Job Details:
06/12/2023
"Cc noisy during operation, confirmed cc at last visit. Changed cam and belt, ran diagnostics auto test opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Roaming Shores, OH 44085
Joe O
Job Details:
06/12/2023
"Cc: noise when opening and closing door, vacuum when closing the freezer doorFound noise is from damper. Found doors are functioning as designed. Needs damper ; ordrng 1 W11236851 (diffuser)"
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Madison, OH 44057
Dan H
Job Details:
06/12/2023
"Customer complaint that unit not working sometimes, Confirmed no buttons on user interface working, found power to control, diagnostic led on control indicates software is corrupted, unit needs new control ; ordrng 1 WD21X32160 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bedford, OH 44146
Bill
Job Details:
06/12/2023
"Cc grinding and banging noise, confirmed cc at last visit. Changed cam, belt and cover, tested unit in diag auto test. Opt test good, advised customer to change out the board the unit sits on with a more stable piece."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details:
06/12/2023
"Cc no ice, low cool in freezer and led out, also complaint of tic noise and grinding noise Found Ice maker not making ice due to temp not met, caused by 2 things the freezer fan not getting up to speed due to bearings worn out, could not duplicate tick noise but suspect the noise to be a faulty rkv valve Led out top front light ; ordrng 1 W11462342 (Led) and 1 W11249952 (motor-evap) and 1 W11575003 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willowick, OH 44095
Jason N
Job Details:
06/12/2023
"Cc unit freezer not cooling, ff section cooling okConfirmed product in freezer is not freezing fully. Checked frost pattern on evaporator. Heavy frost on first coil of evaporator. Unit has a refrigerant leak, will need sealed system repair.. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22PSHISS
Near Elyria, OH 44035
Angel
Job Details:
06/12/2023
"Cc that unit is leaking from Freezer section. Confirmed cc, drain tube is clogged up causing unit to buildup all the water when it goes into defrost on the freezer floor causing it to leak. Cleaned out the drain tube and cleared out all the ice opt test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Montville, OH 44064
Brian M
Job Details:
06/12/2023
Cc unit not functioning properly Ran diagnostics no errors found Ran auto test no issues present Ran drain and spin Unit is operating properly at this time Advised to watch
We serviced a
ESTATE DRYER
Model TEDS680EQ2
Near Madison, OH 44057
Dan H
Job Details:
06/12/2023
"Customer complaint that drum is not turning, confirmed, found belt snapped , installed new belt, op test good ; used 1 341241 (Belt) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS-5
Near Berea, OH 44017
David R
Job Details:
06/12/2023
"Cc unit not turning and making noise. Noise coking from TT motor, trying to turn. Gave estimate to customer. Will need TT motor. .; ordrng 1 WPW10466420 (TT motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan H
Job Details:
06/12/2023
"Installed new harness, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cleveland, OH 44143
Jason N
Job Details:
06/12/2023
Cc unit leaking water underneath. Pulled unit to check evaporator drain tube. Found tube clogged and overflowing when unit goes into defrost cycle. Flushed out clog in tube. Reinstalled. Op test good.
We serviced a
WHIRLPOOL DRYER
Model GEQ9800LW1
Near Hiram, OH 44234
Brian M
Job Details:
06/12/2023
Installed heater and thermal cutoff kit OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA RANGE
Model ACR4303MFW7
Near Strongsville, OH 44136
David R
Job Details:
06/12/2023
"Cc burners will cut off after 1-2 mins of use. Found power cord not filled connected and loose wires as well in back to power. Connected and tightened properly. Voltage checks good. Put all burners on high, to medium, to low. All test good and used pout of water to test. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near Chardon, OH 44024
Dan H
Job Details:
06/12/2023
"Customer complaint that vent is rusting, confirmed, unit needs new door skin; ordrng 1 W11462453 (Door skin)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Mayfield, OH 44143
Jason N
Job Details:
06/12/2023
Cc unit light/door switch brokenFound freezer door switch level broken off. Replaced switch using customer supplied pre Id part. Light operation restored. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Geneva, OH 44041
Joe O
Job Details:
06/12/2023
"Cc: not agitatingFound error code f7e9(locked rotor) f7e5(shifter failure) f0e3(overload) f2e1(stuck key). Ran auto test. Found unit not shifting. Checked under unit. Found slider fused to gear case, gear case rusted. Needs shifter and gear case.Customer does not want to repair at this time; used 1 W10734521 (SLIDER), and 1 W11393685 (CABRIO GEARCASE) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Columbia Station, OH 44028
Marie V
Job Details:
06/12/2023
"Replaced gearcase, slider, rotor and agitator. Tested unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Angel
Job Details:
06/12/2023
"Cc that unit is not cooling and it happened within a day the temperatures just dropped. Verified temps and both sections were in the 60s, got to compressor and compressor is turning on and its not overheating. So I checked ff section evaporator and it looked like it was frosting over and freezer section was completely warm but no frost. So I ran step 4 in diagnostics to checked frost patterns and functions and when it got to the freezer the evaporator ; ordrng 1 W10830278 (Power supply board) and 1 W10843055 (Ontrol board) and 1 W11033168 (Ff section harness) and 1 W11032800 (Freezer evp harness) and 1 W11089931 (Ui)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Chardon, OH 44024
Joe O
Job Details:
06/12/2023
Cc: chemical taste in iceAdvised customer there is nothing in the unit that will give off a chemical taste. Advised taste in ice come from food and drinks left open uncovered in unit. Called whirlpool tech line spoke with Adrian. He stated it is caused from food left uncovered in unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Garrettsville, OH 44231
Brian M
Job Details:
06/12/2023
Cam nut fell off Replaced using nut from new cam OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Lakewood, OH 44107
Manny
Job Details:
06/12/2023
"Cc unit overflow and not washing. Ran diagnostics and no codes, found beans under flow switch, place water mitigation mats under unit and advise customer to monitor the unit and if any water on mats to call us. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Manny
Job Details:
06/12/2023
"Replaced control, opt test ok advise customer to allow 24 hours for temps to equalize."
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Berea, OH 44017
Marie V
Job Details:
06/12/2023
"Cc that unit is shaking on some cycled. Tested unit. Leveled. Also verify drum, all looking good. Explain cust about off balance loads, and how to work them out. Also unit is working properly. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Chardon, OH 44024
Joe O
Job Details:
06/12/2023
Cc: rust coming from ventAdvised customer there is nothing in the unit that will cause rust. Installed new vent. Advised customer its likely in the water. Ran test cycle. Op test ok. Documented on service matters
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Highland Heights, OH 44143
Jason N
Job Details:
06/12/2023
Installed inlet water valve. Turned water back on. Checked for leaks. No leaks. Op test good.
We serviced a
MAYTAG RANGE
Model MGR6600FZ6
Near Sheffield Lake, OH 44054
Angel
Job Details:
06/12/2023
"Cc that unit kept reigniting. Tested unit and customer was saying when it gets to the preheat set time it turns off and reignites, explained to customer that its normal it has to turn if and reignite to keep the set temperature Unit as of now working as designed and did calibrate unit for customer because set temp was like 8* less than it was set to so I showed her how to calibrate unit and also recommended her not to stack metal pots or trays i side warming drawer because the igniter can tend to spark there instead of the burner opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Beachwood, OH 44122
Jason N
Job Details:
06/12/2023
"Cc unit making a buzzing noise Customer stated unit will make a light humming noise, noise will stop when door is opened, then restarts when doors are closed. Found noise in question is the evaporator fan and ice box fans. Noise level is normal for these models. Advised customer unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Maple Heights, OH 44137
Bill
Job Details:
06/12/2023
"Cc unit banging and screaming, confirmed cc on last visit. Changed dampers belt and cam, tested opt test good."
