Local Reviews
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Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint of noise and unit is not spinning properly, ran manual test cycle for high speed spin, no unusual noises, unit spins, suspension is good, found unit leaning towards right hand side, leveled unit, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
David R.
DISHWASHER WHIRLPOOL WDT730PAHB0 "Cc certain cycles wouldn’t start sometimes. No error codes. Started normal wash, started but was blinking off and then coming back on like it was loosing power. Started different cycles or tried draining and same, would cut off, cut back on like power was being lost. Checked power coming into unit, good 120v. Checked wires to make sure wire nuts were not loose or wires were touching. Made sure no breaks or rips in cord, good. Power cord seemed bunched up at end. Put everything back together. Started multiple cycles. Power stayed on and unit was going through wash cycle. Put on sensor cycle, let run through and watched for 10 mins. Good. Op test ok."
Arthur V.
DISHWASHER KITCHENAID KDFE104HPS0 Found user interface error also unit starting over again if it sits. Ordering a control panel(user interface) and a control Please xparts Under 1 year ; ordrng 1 W11229587 (CONTROL PANEL ) and 1 W11305303 (cntrl-elec)
David R.
WASHER MAYTAG MVWB835DW4 "Had customer throw in a load before arriving. Got here customer has it on “PowerWash” 3 minutes was left. Cycled ended after its final spin. Clothes are not soaking wet, feels normal as they should. F0E3 overload, F9E2 pump drive system problem. Pressure hose is good, connected good, not pinched or kinked. Correct drain height. Tested drain in manual mode, all water drained out. Error code could be caused by excess detergent being put into unit. Ran a diagnostics test 51 and manual spin/agitate. Make sure load is put in properly. All components working. Gave customer instruct. Op test ok."
Dan H.
DISHWASHER MAYTAG MDB4949SDE2 "Installed new dispenser, op test good"
Corina B.
MICROWAVE WHIRLPOOL WMH53521HZ4 "Replaced the magnetron, capacitor, diode. Heated a cup of water. Optest ok."
Jason N.
WASHER MAYTAG MVWC200XW2 Installed suspension springs. Ran auto test and calibration. Op test good.
Dan H.
REFRIGERATOR KENMORE 106.7086299 "Customer complaint that unit is not making ice, ice maker would not cycle, ice maker is receiving 120vac , unit needs new ice maker, installed new ice maker , op test good ; used 1 4317943 (ICEMAKER) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found tabs broken on tower. Needs tower. Found bin cracked. Within 30 cosmetic warranty ; ordrng 1 W11040868 (duct-air) and 1 WPW10710203 (bin-cntlvr)
Dan H.
ICE MAKER KITCHENAID KUIA18PNLS5 "Installed new valve, op test good"
Corey L.
REFRIGERATOR MAYTAG MRT118FFFM01 "Installed parts listed, held to 29” vac for 10 min, added 3.7 oz r143a, let unit stabilize, low side at 0, good frost pattern forming, op test good, advised to allow 48 hrs for temps to settle"
David R.
WASHER WHIRLPOOL WTW8000DW5 Replaced parts. Ran diagnostics test 51/52. Good. Op test ok
Joe O.
WASHER MAYTAG MVWB835DW3 Cc: error codeFound drain hose shoved too far into the stand pipe. Found error code f6e3(communication error) f0e3(overload) f6e2(communication error). Needs control and uiCustomer does not want to repair at this time
Brian M.
DRYER MAYTAG MGD5630HW0 Cc of noise Found noise coming from left front corner Found service bulletin W11378591A for this issue there is a service kit to fix the noise and rubbing sound it adds seal to housing and tape to motor base Needs service kit ; ordrng 1 W11401018 (SEAL KIT )
Dan H.
DISHWASHER WHIRLPOOL DU850SWPS4 "Customer complaint that unit is leaking, confirmed, found vent clogged with gunk, customer cleaned, reinstalled, op test good , if problem should reoccur customer will need new inner door panel"
Joe O.
WASHER MAYTAG MVWX655DW2 Cc: putting holes in clothestook pics of clothing. Checked unit over. Could not find any burrs or placed for clothing to catch. Documented with whirlpool on service matters. Op test ok
Arthur V.
MICROWAVE WHIRLPOOL WMH31017HZ3 Found unit pulling 7.8 amps no heat. Needs mag tube and diode. ; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)
Jeff M.
MICROWAVE KITCHENAID KEMC308KSS01 The unit was not working it was displaying door. I cycled the power for about 10 minutes unit tested good
Corey L.
WASHER WHIRLPOOL WTW8040DW4 "Customer complaint washer won’t start just clicks then shut off, ran diagnostics found f5e2 lid lock failure, tested lid lock, lid lock failed; ordrng 1 W10810403 (lid lock assy XXRETURN TO ACADEMYXX)"
Joe O.
DRYER SAMSUNG DV42H5000EW/A3 Cc: not startingFound motor just humming. Basket spins freely. Re started unit. Unit started spinning. Tested multiple times to ensure unit was not gonna fail. Unit continued to work. Op test ok
Arthur V.
WASHER MAYTAG MVWX655DW1 Replaced control. No good. Drain pump on all the time. Needs control. ; ordrng 1 W11116592 (cntrl-elec)
Joe O.
WASHER MAYTAG MVWB765FW3 Cc: not startingPowered unit on. Ui would not allow any selection. Entered diagnostics. Found error codes f5e1(lid switch fault). Ran auto test. Lid did not lock during auto test. Ran manual test. Unit hesitated during spin. Would not spin. Ran test for lid lock. Found voltage to lid lock out of range. ui still not allowing selections. Needs control and ui; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Joe O.
RANGE WHIRLPOOL WFE775H0HW1 "Cc: handle extremely hot coming from vent trim, items on cooktop hot, vent trim getting discoloringCustomer states she was getting temps of 200 degrees coming from the vent on door. Advised customer the unit vents towards the cooktop surface so items on the cook top will get hot. Advised customer heat will escape from the vent in the door. Called whirlpool Techline spoke with Brian. He stated to make sure the vent is not blocked up which would affect the heat escaping from the rear vent and push it towards the door. He stated that temps can be upwards of 195 degrees. He also stated the discoloration could have been from the door being left open slightly. He stated the only thing he could see causing overheating would be a run away temp. Temped unit. found temps coming from vent trim at 146 degrees. Unit is averaging around 345-350. Did not find any blockages in the venting for the unit. Doors are sealing correctly. Unit functioning as designed. Op test ok"
Corina B.
WASHER WHIRLPOOL CAE2745FQ0 "Replaced the coin chute, relay and latch. Will go into diag. Optest ng. Called t/l Robert transferred me to commercial laundry. They are open between 8-5. Could not talk to anyone. Talked to BJ ordering interface.; ordrng 1 W10491734 (interface)"
Jason N.
DRYER MAYTAG MED6000XG0 "Cc unit making noise and now not dryingRan dryer test, unit belt idle pulley squealing. Unit needs idler pulley, unit is heating, but there is no air flow through the vent. Pulled front, found blower wheel separated from motor, threaded insert for blower wheel came out. Unit needs blower wheel.; ordrng 1 WPW10211915 (blower wheel5454), used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER WHIRLPOOL WFC7500VW2 Installed bellow door gasket. Ran wash test to fill tub. No leaks found. Op test good.
Corey L.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint freezer drawer is not shutting correct there is a noise, confirmed drawer not on channeled and is sagging, corrected drawer, op test good"
Gabriel P.
RANGE WHIRLPOOL WFG550S0HZ1 "Replace door hinge,opt test ok"
Gabriel P.
REFRIGERATOR KITCHENAID KRFC704FBS01 "When arrived to customers house it was making ice , temp was changed to 36 lines not frozen anymore, leaving part with customer Incase it stop making ice, no need to install parts. Opt test ok"
Jeff M.
DRYER MAYTAG MEDB755DW2 Installed new part unit op tested good
Gabriel P.
RANGE WHIRLPOOL WFG525S0HV1 "Found no issue with igniter customer had alot of pan underneath pushing on igniter making igniter to ground out remove all pans preheat to 350 pass also cycle on and offf,opt test ok"
Corey L.
WASHER MAYTAG MVWX655DW0 "Customer complaint washer making a loud click like sound a few times, ran diagnostics found shifter fault error, cleared, started manual spin test, shifter just buzzing not able to shift, basket and clutch not bound, shifter failed, quoted to replace, ok, replaced shifter, calibrated, op test good; used 1 W10913953 (ACTUATOR) from stock"
Joe O.
WASHER WHIRLPOOL WTW5000DW Installed wash plate. Ran auto test and calibration. Op test ok
Gabriel P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Tub was damaged took picture,rescheduling for friday ; ordrng 1 WPW10681507 (tub-dishwr)"
Jeff M.
DRYER MAYTAG MGDB800VQ0 Installed new part unit op tested good
Corey L.
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer not starting, confirmed no selections working, unit plugged into gfi, ran extension cord to properly grounded and polarized outlet, still nothing, unit would not go into diagnostics, control is sending proper dc voltage to ui, seen these models to have a cntrl issue, replacing main board and ordering ui in case, will install after a testing replacement board ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"
Jeff M.
RANGE WHIRLPOOL WFG525S0HZ1 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed new part unit op tested good
Joe O.
DISHWASHER MAYTAG MDB4949SDH2 "Cc: not starting/red lightFound control lock was on. Shut control lock off, ran test cycle. Op test ok"
Joe O.
RANGE WHIRLPOOL WFE505W0JZ0 "Cc: control deadFound terminal block broke and wiring shorted out. Replaced cord and terminal block. Ran test bake. Op test ok; used 1 PT400 (4 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Gabriel P.
DRYER SAMSUNG DV50F9A7EVW/A2 "Checked power supply for right volts which were good, disassembled dryer checked fuses which were good, checked heating element and found that it was open, given estimate,don’t not order parts customer will think about it"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT519SZDW01 Installed new part unit op tested good
Corey L.
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint dishwasher not working, confirmed water still in tub, found unit unplugged under sink, plugged in, power is getting to unit but still nothing, found white wire came loose from wire nut and backed out, corrected and taped to secure, op test good, added 1 cup of vinegar and advised to let cycle complete to clean smell of sitting water"
Jeff M.
DISHWASHER KITCHENAID KDFE304DWH0 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WTW5600XW0 Installed new part unit op tested good
Joe O.
WASHER GE GTWN4250D2WS "Cc: softener cup broken, agitator fell off during wash 1st load after diagnosticsFound agitator is in place. Found softener cup cracked and broken. Found a piece of the softener cup in drain pump. Cleared drain pump. Spoke to JS, she stated to let the customer know we will sent a softener cup at no charge. Op test okCustomer to install softener cup; ordrng 1 WH43X139 (dispenser asm fs)"
Corey L.
WASHER MAYTAG MVWX655DW1 "Customer complaint washer is not completing cycles, ran diagnostics found motor speed fault, ran spin test, unit spins and agitates, had customer add a half a load and filled, started spin test, basket spinning slowly unable to ramp up, capacitor failed unit needs capacitor ; ordrng 1 W11395618 (CAP)"
Corey L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Customer complaint unsure how to remove filter and get rid of light wanted instruct on buttons, explained features of this unit and pointed to references in their user guide, unit is operating as designed"
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer turns on by itself and starts a wash cycle but has been caught and stopped before filling filling, unit off at breaker, customer flipped on breaker, ran diagnostics, no errors found, start button is depressed too far, replacing control with part sent, calibrated, op test good"
Joe O.
DISHWASHER KITCHENAID KDTM804ESS2 "Cc: not drainingFilled unit. Cancelled. Unit is draining. Found unit has slow drain. Checked drain pump has good pressure. Missing 2nd part of drain hose, and drain loop not ran under sink. Needs drain hoses.; ordrng 1 8269144A (drain hose1544) and 1 W11084165 (hose-drain4497), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
DRYER GE DBXR463EG6WW "Cc: not startingFound belt snapped. Needs belt; ordrng 1 WE12M29 (BELT3968), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR GE PSF26NGNAWW Installed evap motor had to cut out old thermistor to adapt to new wire harness in motor Installed switch and blade unit is running OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock
Corina B.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced the ui. Optest ok.
Jeff M.
REFRIGERATOR WHIRLPOOL WSR57R18DM00 There was no Freon to recover. I remove the compressor evaporator and filter. I soldered the new parts in place. Then I put the unit in a 30 inch vacuum held for 20 minutes tested good. Charge the unit with 4.8 ounces of Freon a frost pattern developed on the evaporator. Recommended for 24 hours before loading with food.; used 1 SHIPPING (shipping and handling) from stock
Brian M.
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed evap cover and control Unit is running and has frost pattern on evap Advised 48 hours to cool
Corina B.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the led light. Optest ok
Brian M.
REFRIGERATOR FRIGIDAIRE LESR26EFE0 Installed actuator Tested it OP TEST OK ; used 1 SHIPPING (shipping and handling) from stock
Jason N.
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Recovered refrigerant, installed new Uv dye drier, ff evaporator, evap fan and harness. Pulled system into 28in/hg vacuum for 15 min, held vacuum for 15 min, no change on gauges. Recharged system with 5.5oz of r134a. Good frost pattern on ff evap. Advised customer to allow 24 hrs min. For unit to return to desired temps."
Brian M.
REFRIGERATOR KITCHENAID KRFF305ESS00 Cc unit over cooling Found freezer at -16 and set point is 5 fridge at 32 and set point is 43 Freezer thermistor is within range but fridge is not. Could not get control to change freezer temps it just kept shutting fridge off Needs fridge thermistor and control Customer wants to reach out to whirlpool first
Corina B.
DRYER WHIRLPOOL WED6620HC0 CC that there is a loud noise when starting. Found the vent is vibrating. Adjusted the vent. Optest ok.
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed handles OP TEST OK
Gabriel P.
DRYER SAMSUNG DV52J8700EP/A2 "Roller shaft is defective ,part was replace previous repair and still on a year warranty charging for labor and service call only ; ordrng 1 DC97-16782A (ROLLER WITH SHAFT ), used 1 SENIORDISCOUNT (senior discount) from stock"
Brian M.
FREEZER WHIRLPOOL WZF34X16DW01 Installed fan Checked over gaskets and seal OP TEST OK
Brian M.
WASHER MAYTAG MVWB766FW1 "Cc of unit squeaking Found gearcase to be loud when in agitation And clutch not engaging properlyReplaced gearcase and clutch Ran auto test and calibration OP TEST OK ; used 1 W10754448 (CABRIO CLUTCH), and 1 W10811956 (CABRIO GEARCASE) from stock"
Corey L.
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer started this thin,ping noise and has gotten louder, confirmed lint humping noise sounds like it’s coming from one of the rear rollers, replaced all four, pulley and belt with kit sent, op test not good, noticed unit does not have feet at all, unit wobbles when running, ordering leveling feet and rear roller shafts; ordrng 4 49621 (foot)s and 2 WPW10359272 (shaft)s"
Brian M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed gasket OP TEST OK
Corina B.
REFRIGERATOR KITCHENAID KRFF507HPS00 CC that the lights went out in the freezer and the mullion rail does not open all the way. Found the freezer led light not working. Replaced the mullion rail and light from t/s. Optest ok.; used 1 W11205083 (MODULE) from stock
Brian M.
WASHER WHIRLPOOL GHW9400PW0 Installed bellow Ran test cycle to verify that the leaks stopped No leaks found at this time OP TEST OK
Jason N.
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not cyclingCustomer states unit not starting a cycle when using a hot water wash.Pulled hoses to check water pressure. Both hot and cold good pressure in. Ran diagnostics, found code f8e1 for valve fault. Ran auto cycle, all functions passed. Ran quick wash cycle on hot setting. Ran all the way through, no issues. Reran cycle again, still no issues. Customer is using flood safe hoses, advised there’s may be an issue when using with this unit. Customer to monitor."
Jason N.
WASHER MAYTAG MVWB865GW Installed leveling feet. Leveled unit. Op test good.
Jason N.
RANGE WHIRLPOOL WFG320M0BS3 Installed control. Ran bake test to 350 degrees. Op test good.
Jason N.
RANGE WHIRLPOOL WEG745H0FS0 "Cc unit door getting stuck on openingConfirmed unit door clicking when opening, found both hinges sitting at an angle. Replaced both hinges using customer supplied pre id parts. Op test good."
Corina B.
RANGE KITCHENAID KGSS907SSS03 "Replaced the bake igniter and the harness. Lite on the first spark, every time. Heated oven to 250*. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE WHIRLPOOL RF365BXPN1 Cc: temps not correctRan test bake to 350. Temps fluctuating 35 degrees over and under. Needs thermostat. Thermostat shows no longer available
Jason N.
WASHER ROPER RTW4516FW2 "Installed agitator assembly. Ran auto test, op test good."
Joe O.
REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc: not cooling ff sectionFound temps in unit at 58 in ff section and 5 in freezer. Found damper closed upon arrival. Corrosion and rust build up on damper. Ran diagnostics damper functioning. Spoke with BJ he stated it sounded like a control issue, but with rust and corrosion on the damper to recommend replacing both. Needs damper and controlCustomer does not want to repair at this time"
Jason N.
REFRIGERATOR MAYTAG MFI2269VEW8 "Cc unit not coolingCustomer stated power flickered several times, on and off, unit never came back on. Found unit not running, lights are on. Display board only blinking when a button is pressed. Unit needs main h.v. Board.; ordrng 1 WPW10312695 (electronic control15100), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced the compressor, drier and evap. Found the compressor is seized. Will need a new compressor.; ordrng 1 W11238411 (HARNESS ) and 1 WPW10507886 (compressor)"
Gabriel P.
REFRIGERATOR WHIRLPOOL GI6SARXXF05 "Replace icemaker,then it cycle,plus fill,opt test ok advise customer how long it takes to make ice"
Gabriel P.
DISHWWASHER/BIN WHIRLPOOL DU1145XTPBA "Found seal not push in all the way correct issue,also level the legs better is still leaking from the bottom left inner door believe it could be warp causing water to penetrate and leak ordering inner door ; ordrng 1 WP8269311 (door-inner)"
Corey L.
REFRIGERATOR KITCHENAID KBFC42FTS03 "Customer complaint still doing same thing cools for most of the day but then will lose cooling and say over temp, confirmed, condenser fan not running again, fan is getting 120v after restarting unit and then jumps to under 1 v and back up to 50 or so and back down until settling at under 1 volt, control not sending proper power, quoted, ok,; ordrng 1 MOTOR (RETURN) and 1 W10802701 (cntrl-elec)"
Corey L.
REFRIGERATOR MAYTAG MFI2568AEQ "Customer complaint ice maker makes too much ice and pushes bin out and gasket has a tear, gasket tear is on top right ff door but magnet not showing, tear did not expose mag strip and gaskets still sealing properly, quoted verbally for gasket, customer did not want it replaced, level arm is intact and functioning, switch can be heard, unit would need im W10583817 replaced, quoted, customer does not want repair at this time, left quote ; used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL ED25TQXEW01 "Found fill tube frozen steam ice out and also replace icemaker from truck stock then jump start icemaker,opt test ok ; used 1 4317943 (ICEMAKER) from stock"
Corey L.
WASHER MAYTAG LSE7806ACE "Customer complaint washer is leaking, started wash cycle confirmed leak at inlet to tub for bleach hose, hose cracked, hose 214495 is discontinued, left part number for customer to possibly find"
Corey L.
DISHWASHER MAYTAG MDB8989SHZ0 "Installed parts listed, op test good"
Corey L.
DRYER AMANA NGD4655EW2 "Before installing parts the blower wheel was checked since this was a scratch and dent customer stated I wanted to check blower fins, removed blower housing and found burlap material binding up blower, removed, op test good"
Corey L.
WASHER MAYTAG MVWB835DW5 "Installed parts, raised standing pipe and secured with ties, calibrated, op test good, advised customer the plastic pallet unit is on will create excessive shaking and may create oob loads, control did not have green parts label or any parts label on box shipped"
Jason N.
RANGE JENN-AIR JGRP548WP01 "Cc unit not functioning and communication error codesFound unit coding f6e6 for am to UI communication error. Ran diagnostics, no software versions recognized. No manual functions are working. Pulled UI cover, unit immediately reset and woke up. Unit functions are now working. Found power board under UI panel with loose connections, possible pinched wiring. Tested various unit functions, all functions are now working. Ran bake test on both ovens, op test good."
Dan H.
DRYER MAYTAG MGDB955FC0 "Customer complaint that unit is too hot, started normal dry cycle on high heat, temperature at exhaust is 140 degrees, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Corey L.
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint ff freezing things, confirmed temps were 27 in ff and 15 in frz, found frost on top right of evap only, compressor is super hot fans are running, unit has a low side leak, compressor has been running constantly to try to maintain temps, unit need evap dye drier and comp; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
Dan H.
WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not spinning properly, found spin speed set to none, turned on spin speed, ran diagnostics found f0e3(over loaded) and f5e4(lid not opened between cycles) error codes, ran test 51 unit completed, unit is operating as designed"
David R.
WASHER MAYTAG MVWB765FW1 "Cc unit not taking commands when being pressed or switching to different cycles and lid not locking. F5E1 lid switch fault. Replaced lick lock from t/s. Touched entire condole UI, all buttons working correctly and switching. Ran diagnostics test 51. Ran load size 52. Tried out different cycles. Good. Everything test working. Op test ok*** if customer calls back about controls not taking command. Can order out control and UI.; used 1 W10810403 (LID LATCHXXACADEMY RETURNXX) from stock"
Jeff M.
WASHER WHIRLPOOL WTW5000DW The agitator is stripped out. Needs replaced ; ordrng 1 W10752283 (washplate)
Jeff M.
DISHWASHER KITCHENAID KDFE304DWH0 The adjusters are broken needs to be replaced ; ordrng 2 WPW10546503 (adjuster)s
David R.
WASHER WHIRLPOOL WFW9150WW02 "Cc unit stop mid cycle, not spinning or draining. Water left in tub. Tested drain pump, open. Tested voltage going down to pump, off. Getting 120 at outlet. Drain pump possible mess with control. Will need control and drain pump. Customer paid SVC, do not order parts.; ordrng 1 WPW10525366 (cntrl-elec) and 1 WPW10730972 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KBSD608ESS01 "Replace icemaker and optic sensor boards and cycle icemaker,opt test ok"
Jason N.
WASHER MAYTAG MHW6630HC0 "Cc unit codes f8e1Ran diagnostics, confirmed codes f8e1 for inlet valve failure. Installed customer supplied pre Id valves. Ran diagnostics cycle, all functions checked good. Checked drain hose installation. Checked pressure hose, all clear. Started wash cycle, let run for a few minutes. Op test good."
Arthur V.
WASHER MAYTAG MHW6630HW0 Replaced dispenser drawer. Op test good. Told CUST to give it a day or two since some water dripped out while changing part. Left customer leak mat customer to monitor
David R.
WASHER WHIRLPOOL MVWX655DW1 Called customer. Discussed pricing for a gearcase. Customer does not want to proceed with any more repairs because of cost. Shifter fixed original problem. ; saved tckt
Arthur V.
WASHER MAYTAG MVWB835DW0 Getting a f7e0 error and a f7e5. Found clutch not engaging Found connection at motor loose. Reconnected. Op test good. Ran a service cycle passed
Dan H.
REFRIGERATOR GE PSF26NGNAWW "Fan blade recieved was broken, reordering ; ordrng 1 WR60X30922 (FAN BLADE)"
Corina B.
RANGE WHIRLPOOL WFG320M0BS3 Found the wire to the switch harness cut. Replaced the spark module and the switch harness. Optest ok.
David R.
WASHER MAYTAG MVWC565FW2 "Cc of noise, thumping noise. Ran through diagnostics test, good. Took the top console off. Made sure nothing was loose or damaged. Everything looked good. Pressure hose looks good. Checked underneath. Found cam scrapped up a little bit. Replaced from t/s. Tested, good. Customer leveled unit they said, re checked, good. Vibration could be causing something to be hitting, drain hose could be hitting back. Op test ok"
David R.
COOKTOP GAS WHIRLPOOL W3CG3014XB02 "Cc that grates slip around when you clean the surface of the cook top. Checked out all four of them, no cracks or anything. High gloss on grates. Everything test fine. Called techline, Es, documented, high gloss finish on grates, no changes or updates or substitute at this present moment. Unit is good. Op test ok."
Jeff M.
DRYER WHIRLPOOL MEDC465HW0 I was not able to duplicate an issue let it run for 20 minutes as I was adjusting the venting to try and prevent any other issues caused by poor venting unit tested good
Gabriel P.
REFRIGERATOR WHIRLPOOL KSRG25FVWH02 Cover that hang on top broke off ordering customer will install won’t need to come back ; ordrng 1 WP2255720 (door-ice)
Arthur V.
RANGE JENN-AIR JES1450DS0 "Found unit needs bake element. Customer already returned the one he bought Reschedule at customer request. ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
DBL WALL OVEN ELECTROLUX EW27EW65GS2 "Cc unit broil staying on Customer stated upper oven broil stays on when trying to bake.Ran bake test, confirmed broil element staying powered on the entire time even after preheat. Broil power relay stuck on. Unit needs main relay board.; ordrng 1 316443919 (board31354), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DRYER WHIRLPOOL WGD4800BQ2 "Found sip tie around the ring on basket making clacking sounds correct issue,opt test ok"
Jason N.
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Cc unit lights not workingConfirmed hood lamp not turning on, checked lamp, lamp is open. Installed new lamp using customer supplied pre Id part. Light operation test good. All other functions are working correctly."
Corina B.
DRYER MAYTAG MEDB835DC4 Replaced the thermistor and harness. Optest ok.
Corina B.
REFRIGERATOR MAYTAG MSS26C6MFZ00 CC that there is a noise with when the damper opens and closes. Ran step 3 and 4. Step 3 for 5 minutes letting the damper open and close. Could not duplicate the noise
Gabriel P.
FREEZER UPRIGHT MAYTAG MZF34X16DW01 "Found ice around fan steam ice,door seal had tape with cardboard allow warmer air going in inside correct issue opt test ok"
Jeff M.
DRYER MAYTAG MEDB766FW0 Sensor dry is in accurate. Explain to her if the load size are too small the sensor will not be used properly. I adjusted the sensor and made it more sensitive
Corina B.
DISHWASHER WHIRLPOOL MDB9150AWB "Replaced the tower, spray arm and nut. Started a cycle. Will call the customer today to see if there is no water leaking. Called cust and there is still water leaking. Will need the vent and gasket; ordrng 1 99002177 (VENT) and 1 99002185 (SEAL) and 1 WP99002186 (seal- door)"
Gabriel P.
WASHER MAYTAG MVWX655DW2 "Found error f8e1 long fill no fill and f0e5 off balance load customer over loading clothes on unit delete codes ran calibration and auto test pass and ran rinse and spin,pass clothes were damp is working as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRF736SDAW11 "Customer complaint of loud noise, confirmed, found frost build up into evaporator fan caused by air leak, door gaskets seal, cleared frost, op test good"
Jeff M.
DRYER MAYTAG MGDB800VQ0 I found the thermal fuse open needs replaced I checked the vent thing it’s got a really good airflow most likely just a weak fuse; ordrng 1 WP3390719 (fuse-thrml)
Arthur V.
DISHWASHER MAYTAG MDB8959SFZ4 Upon arrival found unit top rack hanging loose with broken adjusters. Need to order while running unit found not enough water entering machine. Add a little water pump seems to be working fine. Needs water valve ; ordrng 1 WPW10327249 (water intake valve) and 1 WPW10609586 (support) and 1 WPW10740408 (adjuster) and 1 WPW10740410 (adjuster)
Gabriel P.
WASHER WHIRLPOOL WTW4850HW1 Found error f8e1 no fill long fill also found valve turn off explain customer to have both water turn on when operating unit delete code and ran calibration and auto test pass opt test ok
Dan H.
REFRIGERATOR KITCHENAID KRFF507HBS00 "Customer complaint that unit is not making ice, ran diagnostics found e5(ice maker thermistor is bad), unit needs new ice maker ; ordrng 1 W11294907 (icemaker)"
Corey L.
WASHER GE GTWP2000F1WW "Customer complaint washer not draining, customer washed a pillow and it broke apart, he removed front panel and found piles of pillow stuffing, started spin and drain, drain pump did not kick on, it is getting proper voltage, drain pump WH23X10043 failed, customer wanted part number to order and install himself, ok, advised labor quote still good for 30days if you run into trouble; used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER MAYTAG MVWB865GW0 Replaced the agitator and screw. Ran a calibration. Advised cust to 1-2 tablespoons of he detergent. Optest ok.
Jason N.
RANGE WHIRLPOOL WFE320M0ES2 "Installed door glass, reassembled door. Op test good."
Jason N.
DISHWASHER WHIRLPOOL WDF520PADB5 "Cc unit still not heating, poor wash performance Ran diagnostics, codes 7-1 for no heat again. Ran diagnostics cycle, wash pump did not turn on. Relay clicking on control, good power to motor at 119v. Unit has intermittent wash pump operation, shutting down heat circuit, unit needs wash motor.; ordrng 1 W10837026 (pump&motor)"
Gabriel P.
WASHER WHIRLPOOL CAE2745FQ0 "Replace parts ,ran calibration and auto test pass call tech line spoke to rick he said bad latch he couldn’t give me a file number system down ; ordrng 1 W11126319 (coin chute) and 1 W11384790 (RELAY ) and 1 WPW10482836 (latch)"
David R.
RANGE JENN-AIR JGRP548WP01 Replaced both controls. Tested. Good. Op test ok
David R.
REFRIGERATOR KITCHENAID KRFC704FSS00 Replaced parts. Went through service pointer. Tested. Good. Give 24 hrs to return to normal temps.Op test ok
David R.
DISHWASHER WHIRLPOOL GLD2445RFC1 "Cc sprayer arm came off. Knocked off, corrected. Tested. Op test ok"
Corina B.
DRYER MAYTAG MEDX655DW1 CC that the drum does not spin. Found the Centrifugal Switch stuck. Will need a new motor. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WP8318268 (thermostat)
Gabriel P.
WASHER WHIRLPOOL NTW4516FW2 "Found error code f8e1 no fill long fill and f5e3 lid open between cycle and f7e5 shifter fault also when in diagnostic found control relay clicking back and for control start acting crazy light was going of and on did not run calibration it did not drain also found transmission making really loud noise ; ordrng 1 W10721967 (drive pulley ) and 1 W10913953 (actuator) and 1 W10919003 (pump-water) and 1 W11170317 (cntrl-elec) and 1 W11255272 (gearcase), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Installed condenser, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891058 from stock"
Jason N.
WASHER WHIRLPOOL WFW6620HC0 "Cc unit leaking Customer stated it’s been pooling in front of door after the cycle. Checked door seal, found some hair/lint matted around door glass. Cleaned off door and boot gasket. Ran auto test, all functions normal, no leaks detected. Started normal cycle, then spin and drain. Drops coming from dispenser on spin cycle. Definite water pattern coming from dispenser down the left side of unit. Unit needs dispenser/drawer.; ordrng 1 W11318755 (drawer)"
David R.
DISHWASHER WHIRLPOOL WDT730PAHB Replaced valve. Tested. Found float switch knocked out of place. Corr Ted. Tested. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced part. Tested. Op test ok.
Jeff M.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Installed new part unit op tested good
Dan H.
WASHER WHIRLPOOL LSB6500PW0 "Customer complaint that unit is not spinning, confirmed, found coupler broken; ordrng 1 285753A (coupling,motor), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL KSSS42QTB04 "Replaced the ice maker. Optest ng. Found the optic eye not reading each other. The light blinks non stop. Will need the optic sensor. Office needs to refund customer the differences.; ordrng 1 W10757851 (optic bd set ref 17304), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Installed new part unit op tested failed. After installing the new parts I disconnected the water line coming through the floor there’s not enough pressure water is present just not flowing very well customer needs a plumber in to replace that saddle valve
Arthur V.
DRYER MAYTAG MEDC215EW0 Found t fuse open.replaced op test good. Advised customer get their vent cleaned out (over 4years) left customer number for Dryer Vent Wizards. ; used 1 WP3392519 (THERMAL FUSE) from stock
Corey L.
DISHWASHER KITCHENAID 1111 "Ms tag scratched, customer complaint dw not running only blinks, confirmed, found strike bent down not allowing door to shut, corrected, op test good"
Dan H.
WASHER MAYTAG MVWB765FW3 "Customer complaint of clicking, ran manual test cycle on high speed spin and heavy agitate, no unusual noises heard, ran test cycle , no noises, unable to duplicate the problem , unit is operating as designed"
Corey L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced control, op test good, customer stated he is going to move into basement"
Jeff M.
WASHER MAYTAG MHW6630HW0 The unit is charming customer is hard of hearing. Unit op tested good
Dan H.
DISHWASHER KITCHENAID KUDS35FXSS8 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
Jeff M.
DRYER MAYTAG LDE8624ACE Heating ele was open. Needs replaced. Recommended for them to go to a ridged venting there using the accordion venting.; ordrng 1 WPY308612 (element)
Jason N.
DRYER WHIRLPOOL WED94HEAW1 "Cc unit not starting, has powerRan diagnostics, found codes f4e4 for l2 line voltage error, F4e1 for heater relay problem, F2e1 UI stuck button, F3e6 moisture sensor open Ran diagnostics test, motor relay on for a second then f1e1 coded for ccu fault.Unit needs main control. Customer not repairing at this time, estimate only."
Jason N.
DRYER MAYTAG MGDC465HW0 "Cc unit has long dry timesCustomer stated takes 2 or 3 times to dry load. Checked airflow. Good airflow at back of unit, found vent outlet outside completely blocked with lint. Pulled lint ball out, good airflow now. Unit op test good."
Jeff M.
RANGE FRIGIDAIRE 79060712901 "The control knob will not activate the igniter unless it’s on broil. And the igniter is getting weak needs both igniter in control knob estimate only; ordrng 1 316032411 (thermostat) and 1 5304509706 (IGNITIOR), used 1 SHIPPING (shipping and handling) from stock"
Arthur V.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced motor sump assy. Op test good.
Arthur V.
DISHWASHER FRIGIDAIRE FPHD2491KF0 Found unit needs drain pump. Customer to buy new.
Corina B.
REFRIGERATOR KITCHENAID KRFF507HPS00 CC that there is a loud noise. Ran diag found the damper rattling when opening and closing. Will need a new damper ; ordrng 1 WPW10479155 (control)
Corina B.
WASHER MAYTAG MAV7600AWW CC that the unit will not do anything except spin. Found the timer is not advancing. Will need a new timer. ; ordrng 1 WP22003499 (timer)
Arthur V.
REFRIGERATOR GE CFE28USHBSS Replaced parts listed. No good. Needs display bd and pcb feature bd ; ordrng 1 WR17X27131 (display asm ss kcup) and 1 WR55X26546 (pcb asm feature boar)
Jason N.
DRYER FRIGIDAIRE FARE4044MW1 "Cc unit not heating but still blowingChecked power in to unit, good at 242v. Checked thermals, found element open. Unit need heater element. ; ordrng 1 137114000 (heater17470), used 1 SHIPPING (shipping and handling) from stock"
Arthur V.
MICROWAVE MAYTAG MMV4206FZ2 Replaced mag tube Op test good.
Jeff M.
DISHWASHER KITCHENAID KDTM404ESS3 The water valve was almost completely off. Op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL ED2FHEXNL02 I’m not able to replace the valves because none of our shut off valves work I tried shutting the man off but water still got past. Customer needs a plumber first; saved tckt
Arthur V.
WASHER MAYTAG MVWB835DW4 Replaced control and console. Ran service cycle and unit passed. Took core for return op test good
Jeff M.
RANGE JENN-AIR JIS1450DS1 I put the unit in a big cycle for 350 waited 25 minutes unit was on the dock correct temp.
Jeff M.
WASHER WHIRLPOOL WTW5600XW0 Installed new part unit op tested failed. The lock will not cycle the striker is cracked ordering both striker and lock; ordrng 1 W10404050 (lid lock) and 1 WPW10240513 (door strike)
Corey L.
WASHER WHIRLPOOL WTW4950XW0 "Replaced parts, op test good"
Corey L.
WASHER MAYTAG MVWB765FC3 "Customer complaint washer not working and had f6 codes, unit started for tech with no issues, completed a fill on rapid wash, canceled and ran diagnostics found f6e2 and e3, cleared, following tech sheet if led is on solid and 5 vdc are present to the ui replace control, replaced parts with control and ui sent, calibrated, op test good"
Corey L.
REFRIGERATOR KITCHENAID KBFC42FTS03 "Replaced fan, power not getting to motor now, cycled power again and control now sending power to motor again, op test good"
Jeff M.
WASHER WHIRLPOOL WTW8500BW0 I took a picture of underneath the unit it needs a stater rotor RPS sensor there’s no way in good Conscience put bearings into this machine and guarantee it without replacing all the electrical components underneath the machine. Est only I have the bearings with me I took them; ordrng 1 280146 (rotor) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
Jeff M.
REFRIGERATOR WHIRLPOOL WRT519SZDW01 Gasket keeps coming off or out of the channels of the door. Needs a new gasket it’s causing moisture buildup inside the freezer blocking all the airports preventing proper cooling in the fridge; ordrng 1 W10838574 (gasket-dor)
Corina B.
WALL OVEN KITCHENAID KOCE507EWH06 "CC that the oven does not reach temp and the microwave door does not close properly to heat up. Ran diag f1e5 Microwave oven inverter error, door switches are not operating properly. Called t/l Adrian. Had me twist the door. Door is closing properly. Heated oven to 350*, temp good. Optest ok."
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that there is no ice. Ff 40* ice maker 16* Fz 5*. Ran step 56 e2 motor lost position. Ran step 57, did not complete. Replaced ice maker from surplus t/s. Cycled ice maker. Advised cust it takes 72 hrs for a full bin. Optest ok.; used 1 W11294907 (ICE MAKER) from stock"
David R.
RANGE WHIRLPOOL WFG525S0HV1 Cc bake not working. Will spark 3/4 times but will not light. Checked voltage checks. Control and spark module check good. Ordering ignitor ; ordrng 1 WP9758079 (igntr-oven)
Gabriel P.
WASHER ELECTROLUX ATFB6000ES1 Bearings on basket is loud giving estimate they will not fix
Gabriel P.
WASHER WHIRLPOOL MVWC565FW2 Took pictures of pop is under one year manufacture warranty is only one week old ran diagnostic no error code ran auto test and calibration pass ran manual test cold water and hot are correct unit working as design advise customer how to use unit properly
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit leakingCustomer states it’s making a small puddle, seems to be on a rinse cycle. Ran auto test, noticed while filling step, cold water line began to drip on valve connection. When in spin step, dripping a lot. Connection tight enough not to leak at a standstill, but will leak with vibration/movement. Tightened connection. Reran fill test and auto test, no other leaks found on unit. Op test good."
Corina B.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 CC that the unit is not making ice. Jumped the ice maker found the gears are stripped. Replaced the ice maker from t/s. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve. Cycled ice maker. Optest ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit not coolingCustomer stated it was a floor model, never cooled since it’s been plugged inCompressor running, installed piercing valve, low side in 28 in vacuum. Added some r134a, checked for leaks, found leak at discharge tube to condenser connection. Cut connection, repaired. Installed UV filter drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum for 15, no change to gauges. Recharged system with 4.5oz. Of r134a. Unit starting to cool. Advised customer to allow at least 24 hrs for unit to regulate temps to set points. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 WPW10143759 (DRIER) from stock"
Gabriel P.
MICROWAVE WHIRLPOOL WOC75EC0HS01 "Replace harness control and control panel told customer they going to have to call whirlpool for the new update on wife controls,opt test ok"
Gabriel P.
WASHER WHIRLPOOL WTW4850HW1 Found error code f8e1 long fill no fill found drain hose on floor so when basket fill it empty water out advise customer how to properly install it opt test ok
Jason N.
WASHER WHIRLPOOL MVWC465HW2 Installed control and lid latch. Ran auto test and calibration. Op test good.
Corey L.
REFRIGERATOR AMANA ART318FFDW06 "Installed coupler to evap and held 28” vac, added 3.7 oz r134a, low side staying in a 15” vac, called tl, amp draw on comp was 8 a bit low, advised adding more refrgnt and if amp draw or pressure don’t go up then redo connections at comp then replace filter drier, after adding another oz unit had better frost pattern and pressure on low side rose to 10 vac, found coupler leaking after moving lines to fit in comp area on comp, emptied and removed coupler and soldered in connection, held vac, added 3.8 oz, unit complete frost pattern, low side at 3 vac, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRF535SWHZ "Cc unit door gasket not sealing and missing part for doorFound unit freezer door gasket with gap on top side, needs steamed and stretched. The right side ff door was removed from unit when customer returned, they lost the door bracket. Unit needs right hand door bracket.; ordrng 1 WP12963205ED (door hinge)"
Jason N.
REFRIGERATOR GE PFS22MIWABB "Cc unit still has rising freezer temps Customer stated it doing the same thing as before, freezer temps will rise in the afternoon, and then return to normal by morning. Freezer temps at 15 degrees presently. Checked compressor, running, but only pulling .71a. Pulled evap cover, only frosted halfway. Temps rising in defrost cycle because freezer is never reaching 0 degrees. Unit has a refrigerant leak, needs sealed system repair. Customer not repairing.; saved tckt"
David R.
WASHER MAYTAG MVWC565FW1 "Cc no lights were coming on, said he replaced some switch or put a wrong switch in. I put the back cover on, checked to make sure everything was plugged in control correctly. 120v from outlet. Plugged unit in, just press start, lights came on. No error codes. Ran diagnostics, ran calibration. All components check fine. Op test ok"
Dan H.
REFRIGERATOR KITCHENAID KRSF505ESS01 "Installed new control, evaporator fan, and thermistor, op test good"
Gabriel P.
MICROWAVE WHIRLPOOL WMH53521HZ4 "When close door it said door still open replace interlock switches from truck stock and it fix that problem but did not heat when deeper into diagnostic there a defective magnetron ordering ordering the fuse as well also motor turnable is fine won’t need parts what making a loud noise is magnetron ; ordrng 1 W10818686 (magnetron), used 1 W11244490 (INTERLOCK SW KIT) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KRFC704FBS01 heater on door working and is not snap is good disconnect line on top ran test 97 fill icemaker no water came out there was 120 voltage going to valve not realizing it ordering valve and filter housing ; ordrng 1 W11024083 (housing) and 1 W11194380 (valve)
Brian M.
WASHER WHIRLPOOL WFW87HEDW1 Installed control and panel Ran auto test unit completed with no error OP TEST OK
Brian M.
FREEZER WHIRLPOOL WZF34X16DW01 Cc unit frosting on air tower Found ice frost build up on tower looks to be from Called whirlpool, Advised to replace the fan ; ordrng 1 WPW10359880 (motor-evap)
Brian M.
REFRIGERATOR KITCHENAID KSRX25FSST01 Cc unit not making ice after replacing with new ice maker Found ice maker getting power but will not rotate Needs ice maker Customer will reach out to who he purchased ice maker from
Brian M.
DISHWASHER MAYTAG MDB8989SHZ0 Complaint won’t latch Found door not sitting in correctly on right hinge Put door into place Door closes properly now
David R.
WASHER WHIRLPOOL MVWX655DW1 "New actuator that was put in last time after a few cycles the motor started acting bad, making noises while agitating. Replaced with another new one from t/s. Tested and calibration. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"
Corina B.
WALL OVEN JENN-AIR JJW2830WS00 "CC that there is a f8e0 code. Found f8e0 found a service pointer W10702370. Checked the blower fan, clear. Will need a new ui."
Brian M.
WASHER WHIRLPOOL GHW9400PW0 Cc unit filling when off and leaking Replaced valve ran test cycle Found water to be leaking from drain port and bellow Drain filter was not seated all the way in and there is a rip in the bellow Needs bellow ; ordrng 1 WP8182119 (bellow)
Jeff M.
WASHER AMANA NTW4605EW0 Installed new part unit op tested good
Dan H.
RANGE JENN-AIR JDRP536WP03 "Customer complaint that unit chimes every minute after oven is used until breaker is reset, ran diagnostics found f1e1(oven appliance manager/ wiring connection) error code, appliance manager is sending 14vdc to user interface , called whirlpool techline spoke to Andrew said to replace the harness; ordrng 1 W10830809 (harns-wire)"
David R.
WASHER MAYTAG WTW5640XW2 "Cc unit not spinning, or agitating. F7E1 basket speed fault, F7E5 shifter fault, F7E6 motor fault. Went through diagnostics mode. Did not spin or agitate. Wen into manual mode, did not spin or agitate. Went through tech sheet. Connection from harness of control down to shifter/motor and cap are good. Checked ranges of where resistance should be, out of range. Needs motor, cap and shifter.; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit freezing product in drawersCustomer states she has had to throw out food recently due to freezingTemps in ff normal at 37 degrees, noticed very little product in drawers and in ff generally. Advised customer that due to little product in unit, things will absorb more cold air to the point of freezing. Advised customer that unit will need to be stocked with more product to prevent certain items from absorbing too much cold air and freezing. Unit op test good."
Corina B.
REFRIGERATOR MAYTAG MRT118FFFZ05 "CC that the ff section is not cooling. Fz 5* ff 55*. Found the freezers back wall covered in frost. Pun unit in a defrost, 0 watts. Found the connections to the heater is unplugged. Plugged heater in 3.5 amps on the heater. Steamed out evaporator and the air baffles to the ff section. Optest ok."
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit making a grinding noise when agitatesRan auto test, abnormal grind noise in both agitate and spin steps. Checked under unit, found marble in belt guard underneath pulley. Removed and retested, no abnormal noises found. Op test good."
Brian M.
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Installed control and wire harness Programmed board OP TEST OK advised it may take 72 hours to readjust temps ; used 1 SHIPPING (shipping and handling) from stock
Corey L.
REFRIGERATOR WHIRLPOOL TXI21A3W "Customer complaint I’m not working, jumped I’m, im is cycling and calling for water without water, asked for shut off location, customer did not know where that would be, advised it would be under fridge location in basement most likely, we went down and found shut off was in the off position, turned on, op test good"
Jason N.
WASHER MAYTAG MVWC200XW2 "Cc unit basket loose and unbalanced Ran diagnostics, no codes stored. Tested basket springs, basket bouncing all over, very weak springs. Unit needs suspension springs.; ordrng 1 W10780048 (suspension)"