Local Reviews
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Dan H.
DISHWASHER KITCHENAID KDFE304DSS0 "Sump assembly received is not the correct part for unit, part number on box is correct, reordering sump assembly ; ordrng 1 WPW10455261 (Sump)"
Gabriel P.
DISHWASHER KITCHENAID KDTE204ESS1 Found drain hose clogg with wax clean out them put back together then check drain pump is clear ran normal then drain pass
Gabriel P.
REFRIGERATOR GE GTH18EBC2RWW Found temp on freezer 4 degrees and fridge at 37 degrees working as designed.
Gabriel P.
RANGE GE JB750EF4ES "Found terminal block wire burn and plastic melted will need terminal block also main wire harness could not found that part on marcone office pls do research on harness and give customer a quote pls thank you customer paid service call only ; ordrng 1 WB17T10011 (terminal block), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
David R.
WASHER AMANA NTW4516FW3 "Cc water was coming into unit even hen unit not being used. Replaced parts ent, tested, no leaks. Ran calibration on it and ran diagnostics. Good. Op test ok"
Gabriel P.
WASHER WHIRLPOOL LSQ8243HQ0 Found switch open also timer is loose and off on selection cycle ordering ; ordrng 1 3949247V (switch-plg) and 1 WP3953321 (timer)
Jeff M.
DRYER SAMSUNG DV209AEWXAA Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Brian M.
WASHER KENMORE 11020072991 "Cc unit leaking Found unit to be leaking from gearcase oil and water leaking out Needs gearcase replaced ; ordrng 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER MAYTAG MVWX655DW1 CC that the unit will not agitate. Found the shifters arm broke. Will need a new shifter. ; used 1 W10913953 (Shifter) from stock
Dan H.
DISHWASHER KITCHENAID KDFE104HBL0 "Customer complaint that unit is leaking, Confirmed, unit is leaking from sump seal, installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"
Joe O.
WASHER WHIRLPOOL VAW3584GW1 "Cc: NoisesFound error code f8e1(long fill no fill) f7e1(basket speed fault) f0e2(oversuds). Found drain hose was on the floor. Found pulley squealing. Needs cam and belt. Installed cam and belt. Ran auto test and calibration. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
Gabriel P.
RANGE WHIRLPOOL WEE750H0HZ1 Replace blower opt test ok preheat broiler 400 and bake and
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Temps in fridge 35 and freezer 2 normal frost pattern Installed control and thermistor Advised to give it a few days plugged in OP Test Ok
Joe O.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: not making ice, ice build up in ice maker compartmentFound ice maker error code e2(motor lost position). Found ice build up on rear of ice maker compartment and inside ice maker compartment. Needs ice maker and ice box adapter; ordrng 1 W10612142 (adapter) and 1 W11294907 (icemaker)"
Gabriel P.
WASHER GE GTWN4250D1WS "Transmission is very loud,also shocks are bouncing 3 times giving estimate on parts needed he will not repair"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 The unit is not going through a defrost cycle. The unit needs a control and harness ; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap)
Brian M.
WASHER MAYTAG MVWB765FW3 Cc hot water entering when unit is off Found hot water valve damaged due to deposits Replaced using truck stock Ran auto test and calibration Advised on getting supply line hose filters to help reduce the issue ; used 1 W11165546 (VALVE) from stock
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHW02 Cc deli drawer. Found screw that holds drawer together is broken. Top shelf is messed up as well. Ordering out. Customer can replace themselves. No return; ordrng 1 W11213107 (shelf-glas) and 1 W11243759 (shelf-glas)
Brian M.
WASHER WHIRLPOOL WTW8500DC5 Installed control and lid lock Ran auto test and calibration OP Test Ok
David R.
REFRIGERATOR WHIRLPOOL KRFF300ESS00 Replaced parts. Tested. Good. Op test ok
Joe O.
REFRIGERATOR MAYTAG MRT311FFFH00 "Cc: freezing food in ff section, frost build up in freezerFound temps in freezer at 8 degrees and ff section at 42 degrees. Called whirlpool tech line spoke with Adrian. He stated to adjust temp to a warmer temperature, and set freezer to max. Advised customer to set temp to lower setting and ensure nothing is stopping the door from closing. He stated to him out ff thermistor. Found thermistor is reading in range. Customer has ff section and freezer section overstocked. He stated to tell her over stocking the unit will cause air flow issues. Op test ok"
David R.
WASHER WHIRLPOOL WTW4850HW1 "Customer had said everything is working, will replace part anyway. Tested out first. Error codes read F7E5 shifter fault. Ran through diagnostics test. All components working. Replaced pump. Tested. Good. Ran calibration. Saw a lot of suds pop up. Make sure to go by detergent use in manual and not over load with detergent. Op test ok"
David R.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Cc not cooling properly. FF temp 70. FZ temp is 2. Freezer still freezing. Found ice building up on evap cover. Fan not working properly. Tested from board, heater circuit is good but not getting correct voltage. Ordering control, fan, harness. Place on cancellation list ; ordrng 1 W10316760 (thermistor) and 1 W11035836 (cntrl-elec) and 1 WPW10464673 (motor-evap) and 1 WPW10487766 (harns-wire)"
David R.
DRYER WHIRLPOOL SDG515DAWW "Cc unit not heating, heat would come on and go right back off. Tested voltage from outlet. Good. Tested all components that are in the heat system. Valves good, secondary coil per tech sheet chart tested a little higher. Tested thermostat heat/limit, good, tested ignitor good. Ran unit, went outside to feel airflow, flap was closed, moved lint trap and air started coming out. Replaced and felt good airflow. Went back to test unit on both timed and regular dry. Unit heat was cycling on and off properly. Showed customer. Unit is working good as of now. Op test ok"
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit did not make any ice since last serviceIce bin empty. Ran manual ice maker cycle test, ice maker indexed and mold filled with water. Checked ff door switch input in step 16, both sides checked good. Checked icebox fan in step 36, checked good. Freezer temps at 2 degrees. No obvious issues that would prevent ice maker function. Advised customer to monitor."
Jason N.
DRYER MAYTAG SDG4606AWW "Cc unit drum not turningChecked belt and idler pulley. Idler pulley seized onto shaft, belt cutting into pulley. Unit needs idler pulley and drive belt. Replaced using truck stock repair kit. Lubed all rollers. Dryer op test good, drum turns, no abnormal sounds and good heat. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Corina B.
OTR MICROWAVE WHIRLPOOL WML55011HS4 Replaced the main control. Brought core back for return. Optest ok.; ordrng 1 W11443149 (Control)
Jason N.
DRYER WHIRLPOOL WED7990FW0 "Cc unit not heating properlyCustomer stated it takes several cycle to dry a load. Ran diagnostics, found codes f4e4 for l2 voltage error. Checked power at outlet, good at 122v l1 to n, 122v l2 to n. 234v l1 to l2. Ran dryer op test, drum temps reaching 130 degrees on high, checked outlet thermistor resistance at this temp, reading 4.5k ohms, good according to tech sheet chart. Compared to another unit next door, unit operating temps similar. Noticed load of wet cloths in washer, clothing excessively damp and sticky. This could be an issue with the washer and not the dryer, informed maint and left lbc for tenant with information of findings."
David R.
DISHWASHER MAYTAG MDB9959SKZ0 Rescheduling pump needed. Scheduling as 2 count. Will have to pull unit out from counter; schdld next appmnt for 8/12 WED 1-4
Joe O.
DRYER MAYTAG MGDC465HW0 "Cc: timer knob seems stiff, runs past the off cycleCustomer stated the dryer knob is firm compared to the washer. Advised the customer the washer uses a control board unlike the dryer it uses a timer. Customer states unit runs past the off setting into wrinkle control even with wrinkle control off. Ran test cycle, timer continued to run into wrinkle control, but unit did shut off. Watched. Unit functioning as designed. Op test ok"
Jason N.
DRYER AMANA NED4655EW1 "Cc unit runs but does not heatChecked power into unit, l1 to n good at 123v, l2 to n no good, only reading 21v. L2 leg open. Advised tenant to contact landlord to have an electrician look at outlet/breaker."
Joe O.
DISHWASHER KITCHENAID KDTE204EWH1 "Cc: bottom rack roller broke off and burned to the elementFound lower rack roller broke free from rack and melted. Needs lower rack rollerCustomer to install.; ordrng 1 WPW10195417 (lower roller asm5242), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DRYER MAYTAG MEDC300BW0 The dryer is not heating I tested the heating element and fuses all tested good I found the power cord has a completely fried terminal on the cord itself customer will replace
Jeff M.
DRYER MAYTAG MGDX500XW0 The unit was making a loud squeaking sound. Installed new part unit tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Gabriel P.
DRYER GE GTDP490ED3WS "Found no issue with dryer there was a rubbing sound that I believe is normal cause my personal new ge unit makes the same noise and is not a pulley or roller issue,all good"
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDB06 "Cc unit light in FF would be blinking every time she opened FZ door, went into fridge and everything was defrosted, green light on control wasnÂ’t on, then came back on and been working right every since. Tested temps, good in both sections. Light bulb is tight inside. Went through diagnostics, good. As of now everything test good. If symptoms pop up again, would recommend ordinary control. Op test ok"
Corey L.
WASHER MAYTAG MVWB835DW0 "Customer complaint washer leaving white residue on clothing, finding chalky residue on dark jeans and other clothing, has tried running an extra drain and spin without change, has ran bulky and normal cycles, has tried cleaning with afresh no change, using liquid detergent, white residue checklist , called wpl tl spoke with Ed, will work for this unit since is first gen of this model and pertains to previous model, ordering kit from pointer; ordrng 1 W11111453 (cntrl-elec)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Customer complaint of water build up under deli drawer , confirmed, found fresh food section evaporator drain tube clogged, cleared out, op test good"
Jason N.
WASHER CROSLEY VAW3584GW1 "Cc unit not fillingPlugged in unit, found stuck in drain mode. Canceled drain mode. Found drain line laying floor. Secured back up to wash basin next to unit. Asked customer about detergent usage, using a full cup. Advised no more then 2 tbl or quarter of the cup on container. Ran auto test, all functions normal. Op test good."
Joe O.
DRYER KITCHENAID KGYS700GQ0 "Cc: unit made loud screeching noise and stopped tumbling, never completed cycleRan test cycle. Unit started, is tumbling, heating. Found motor over heating and not starting. Needs motorCustomer does not want to repair at this time(customer will contact with decision)."
Corina B.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced the ice maker and fan. Ice maker filled. Optest ok
Joe O.
DRYER MAYTAG MEDC215EW1 "Cc: long dry times, not heating on auto cycleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.found unit has good air flow and heat. Unit is cycling heat. Ran auto cycle. Unit is heating, has good air flow. Advised customer there is a restriction somewhere in the venting. Unit functioning as designed. Op test ok"
Jason N.
DISHWASHER GE DDT575SSF4SS "Cc unit not drying dishesRan diagnostics, manual heater function, heater did not turn on. Ohmed heater element from main control, heater reading 16.4ohms. Element and TCO checked good. Unit needs main control. Estimate at this time, customer will think about it.
Dan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed new defrost thermostat, op test good"
Gabriel P.
DRYER FRIGIDAIRE GLEQ332AS2 Found heating element rubbing again tub creating a fire also tub shaft damage and pulley defective gave estimate customer will not repair
Jason N.
WASHER MAYTAG MVW7232HW0 "Cc unit off balance codes and stops workingRan diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Op test good. Customer stated she was told she could wash large items/loads and this was a commercial machine. Advised customer about load sizing and even distribution throughout cycle. She also stated she seen codes come up on the display that cause the unit not to work f2e2. She has to unplug for awhile. F2e2 is for HMI disconnected fault. Found service pointer W11436350 for this issue. Checked ribbon connectors on HMI board, all look good. Ordering HMI console.; ordrng 1 W11478526 (HMI CONSOLE)"
Jason N.
WASHER GE GCWP1800D1WW "Cc unit making a clunking/clicking sound in cycleRan heavy wash test, filled tub full, tub almost dropped to contact base. Drive pulley chewed up on bottom edge, evidence of contacting with base. Tub springs are weak, unit needs suspension spring. Customer not repairing at this time, estimate only."
Corina B.
WASHER WHIRLPOOL MVWB765FW2 Replaced the main control and ui. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint items are freezing in fridge, temps were 33-34 in ff and 3 in frz, not too many items in fridge, temps set to 0 in frz and 33 in ff, unit is operating as designed, moved temp to recommended and advised to allow 24 hours for temps to settle, took control for return"
David R.
WASHER MAYTAG MVWC565FW2 "Cc unit not working. Plugged in unit, went directly into draining. Flood safety mode, went over this with customer. Canceled cycle out. Ran calibration and diagnostics test. Good. Op test ok"
David R.
WASHER AMANA NTW4516FW3 "Cc unit not working. Took pics of drain hose, not properly installed to right height per owners manual. Let customer know about it. Water possible cycling out of unit. Drain hose connection at unit loose, customer has different drain hose connection. Corrected and tightened. Plugged unit in, went into flood safety mode, could be caused by water siphoning out of unit or excess detergent. Cleared out by holding cancel button for 5-10 seconds. Ran diagnostics, no fill long fill error codes. Both valves are good and connected correctly. Ran diagnostics and calibration on unit. Unit test good. Went over again of drain hose height and installation, if any questions check owners manual. Unit test good. Op test ok. Parts not needed."
Jeff M.
DISHWASHER FRIGIDAIRE FD6520RHB2 The mounting screws came out. I reattached the dishwasher with different screws I had to manipulate the bracket countertop is old and split for the mounting screws
Jeff M.
DISHWASHER MAYTAG MEB4709PAB4 The unit had loads of suds. I put some vinegar in the unit. Op tested good
Joe O.
REFRIGERATOR KITCHENAID KSRS25FTBL00 Installed ice maker. Cycled ice maker. Op test ok
Joe O.
REFRIGERATOR GE GBS22KBSACC Installed fan motor and blade. Advised customer to allow 24 hrs for unit to cool. Op test ok
Jason N.
REFRIGERATOR KITCHENAID KBFS22ECMS00 "Cc unit not making iceRan manual ice maker harvest test T to H, ice maker will not index. Unit needs ice maker assembly. Replaced using truck stock. Ran manual harvest test, ice maker indexed properly and filled mold with water. Operation test good.; used 1 W10884390 (ICE MAKER ASSY) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Cc: not coolingCustomer stated they had a specialist soldier something in and it was cooling, then stopped. Customer thinks unit lost all its r134a. Found unit has compressor lock ringed in, and dye drier. Found leaks in compressor compartment and on evaporator. Needs compressor, evaporator, and dye drier.Compressor shows out of stock. Office to reschedule; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Corey L.
REFRIGERATOR WHIRLPOOL MBB1956GES "Customer complaint fridge not cold at all but lights are on, confirmed nothing is on except lights when powered up, bench test to compressor passed, power is getting to temp control but not closing, unit needs temp control; ordrng 1 WP67003000 (control- f), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Customer complaint that unit is leaking water from ceiling, found a crack in water reservoir line, unit needs new water reservoir ; ordrng 1 W11168758 (Tank), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WALL OVEN GE ZET2S0L1SS "CC that the upper oven is not keeping temp and the fan is making a loud noise. Started a bake at 350* cooling fan is rattling. Cooling fan is nla.; ordrng 1 WB26T10035 (Fan) and 1 WB27T10821 (Control), used 1 Shipping from stock"
Corey L.
WASHER AMANA NTW4700YQ1 "Customer complaint washer not spinning water out, basket spins free by hand, ran diagnostics found motor speed fault, started tach test, tach test failed, unit needs actuator, quoted customer, replaced actuator, calibrated, op test good ; used 1 WPW10006355 (ACTUATOR) from stock"
Dan H.
WALL OVEN JENN-AIR WW27430B "Customer complaint that unit does not shut off, started bake for 350 degrees in both ovens, waited for them to heat canceled, both ovens shut off, repunable to duplicate the problem , unit is operating as designed"
Dan H.
WASHER MAYTAG MHW5630HW0 "Customer complaint that unit is leaking at the end of cycle, started normal wash cycle, no leaks found, ran test cycle, no leaks found, did observe sink next to washer leaking, unit is operating as designed"
Corina B.
DRYER MAYTAG MEDE201YW0 CC that there is squealing. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Optest ok; ordrng 1 4392067 (Dryer repair)
Dan H.
SXS REFRIGERATOR MAYTAG MSD2273VEB00 "Customer complaint of loud noise, evaporator fan is running, compressor and condenser fan are running, no unusual noises heard, cycled ice maker, no unusual noises heard"
Corey L.
WASHER MAYTAG MVWB835DW4 "Customer complaint washer not starting, confirmed, found f5e1 lid opened, found lid lock not locking, had surplus lid and have replaced lid before to remedy this issue, replaced lid, op test no good, unit needs lid lock; ordrng 1 W10810403 (lid lock assy), used 1 W11259006 (SURPLUS LID) from stock"
Dan H.
WASHER MAYTAG MVWC416FW1 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled and began washing, both valves open in manual test cycle, unit is operating as designed"
Corey L.
WASHER AMANA NTW4516FW3 "Customer complaint washer not working, plugged in unit, unit started pump-out mode, cleared, ran diagnostics found long fill no fill, found drain hose laying on basement floor, added bracket and hung on utility sink, op test good"
Corey L.
DRYER WHIRLPOOL WED5620HW1 "Customer complaint of long dry times no heat at all and this is the third dryer, dryer tumbles, found power incorrect at unit, L1-L2 0v, L1-n 120, L2-n 115v, n-g 0v, cycled breaker, no change, advised customer to call an electrician to look at power supply to unit"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Replace parts,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Took pictures of pop did not found any issue with fan the noise of fan is as design call senior tect bj explain have customer call consumer assist for any complaints also is cover under warranty one year
Gabriel P.
DRYER WHIRLPOOL WED4850BW1 "Clean unit lint inside and out took after pictures ,opt test ok"
Joe O.
DRYER MAYTAG MEDB955FC1 Cc: pulley noiseFound idler pulley and pulley arm worn. Needs idler pulley assembly. ; ordrng 1 W10837240 (idler pulley)
David R.
DRYER AMANA NED4655EW1 "Cc unit is not heating. Put on timed dry, went outside to check airflow, good. Cold air. Tested voltage at terminal. L1 to L2 is suppose to be 240vAC, instead I am getting 82vAC. The unit isnÂ’t getting the proper voltage in order to heat up. Advise customer to have someone check outlet and breaker box fuse. Unit is good as of now, if anything further persist after, contact customer service."
Brian M.
WASHER MAYTAG MVWC465HW2 Cc unit not going to spin and drain Found little to no cold water entering Found valve filter to be clogged with sediment Cleaned filter ran auto test and calibration OP Test Ok Advised customer that if unit can not get enough old water it will time out during the rinse cycle and never make to drain and spinAlso advised to put on screen filters on hose to protect the washers water valve
Corina B.
DRYER MAYTAG MED6600TQ0 CC that the unit is squealing. Found the idler pulley seized. Replaced the dryer repair kit from t/s. Optest ok ; used 1 4392067 (Dryer repair kit) from stock
David R.
WASHER MAYTAG MVWC465HW2 "Replaced parts tested. Good. Ran calibration, good. Looked underneath and make sure everything was good there. Ran a quick wash to make sure that it was going past the sensing. Good, unit went into wash. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced part. Tested. Steamed out FZ gasket. Give 24 hours to return to normal temps. Op test ok
Brian M.
DISHWASHER KITCHENAID KUDS02FRSS1 Cc unit stopped working Found clean light flashing 7 times Faulty heater circuit on control Ohmed heater (passed) Needs control board ; ordrng 1 WPW10084141 (cntrl-elec)
Jason N.
REFRIGERATOR GE DFE28JMHFES "Installed condenser fan assembly. Condenser fan running, unit starting to cool. Op test good."
David R.
FREEZER WHIRLPOOL WZF34X20DW01 "Cc of doo4/gasket. Door is warped and curved in the middle, causing not to seal properly. Let customer know to inspect new door when it is delivered and call us for return and install.; ordrng 1 W10574475 (gasket-dor) and 1 W10746789 (dor-fmd) and 1 W11178521 (nameplate)"
Gabriel P.
REFRIGERATOR KITCHENAID KRFC704FSS00 Replace ice maker opt test ok but also found tray jam took me awhile to take out
Jeff M.
DRYER MAYTAG MGDB835DW4 Installed new part unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc: spits out ice cubesFound when getting ice, ice gets stuck between paddle and ice door. Needs ice doorIce door shows out of stock. Office to reschedule; ordrng 1 W11423781 (ICE DOOR)"
Gabriel P.
REFRIGERATOR KITCHENAID KRFF507ESS01 Found fridge evap ice buildup also found service pointer for this issue also call tech line to document everything been done to unit it seems same issue as past repairs jowell told me to go by update service pointer and if that doesnÂ’t work give whirlpool a call back put zip ties tighting evaporator verify drain pan is not warp verify thermistor Is place in the right spot and verify if cover got taps all this check pass steam evaporator and if service poiter wonÂ’t calling whirlpool back
Jason N.
MICROWAVE WHIRLPOOL CAE2745FQ1 "Cc unit not spinning out clothes, wet at end of cycleRan diagnostics, found codes f5e1 for lid switch fault, f8e1 for long fill, f8e6 for no fill. Ran auto test, all functions normal. Ran manual lid lock several times, checked good. Noticed wash tub drain very slow draining, in normal cycle this will fill up to the end of the drain hose. Advised landlord to look at wash tub drain. Also unit is not level, leveled out best I could with basement floor uneven. Landlord stated he will get shims to level unit out."
Corina B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 CC that the unit is not cooling and t making ice. Found a lot of ice ui Ltd up on the ff evap. Steamed evap out. Replaced the the thermistor from t/s. Optest ok. ; used 1 WPW10384183 (Thermistor) from stock
Corey L.
RANGE WHIRLPOOL WFE505W0HB0 "Customer complaint range not working after pushing back there was a spark, found terminal nuts loose, tightened to test unit, op test good."
Jeff M.
DRYER KENMORE 11097872601 Installed new part unit tested good
Jason N.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Recover refrigerant. Installed evaporator, compressor and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min. Shut off vacuum, held for 15 min, no change to gauges. Charges system with 4.24 oz of r134a. Good frost pattern on evap. Low side pressure stable at 1psi. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. Op test good."
Dan H.
WASHER MAYTAG MVWC465HW2 "Installed new control and drain pump , op test good"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS965CIAE00 "I checked the wiring harness wiring harness tested good. The ice maker itself has singe marks coming from underneath the cogwheel inside the mechanical timer of the icemaker. unit needs new icemaker. I do not have this on truck stock please order one for my truck stock to; ordrng 1 WPW10251076 (icemaker), used 1 SHIPPING (shipping and handling), and 1 WPW10251076 (ICE MAKER ASSY) from stock"
Jeff M.
DRYER ELE GE DPSB620EC2WW The belt broke again. I inspected the idler pulley and inspected the motor pulley everything appears to be good customer is washing very heavy loads heavier than what the machine is capable of running. Her washer is a front load whirlpool duet in the dryer is it 16-year-old GE profile. The dryer canÂ’t handle even half of what that duet can wash. Order another belt explain to the customer start washing lighter loads or upgrade the dryer; ordrng 1 WE12M29 (BELT)
Dan H.
REFRIGERATOR KITCHENAID KBFS22EWMS7 "Customer complaint that unit is not making ice, cycled ice maker, ice maker never stopped and called for water, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"
David R.
DRYER WHIRLPOOL MEDX655DW1 "Cc unit not drying. Started dryer, ran outside to check vent. No air. Looked behind unit, noticed it pushed all the way up against the wall. Vent is crimped. Moved unit about a half a foot away from wall. Started again and went outside. Vent flaps are moving, hot air blowing through. Unit is good. Vent was crimped and air/moisture was just trapped and could not get out. Let customer know. Op test ok"
Brian M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Cc unit making a popping noise At arrival I heard popping went to roll out unit to inspect further and noise stopped Put unit back and waited Could not hear it doing it again At this time I can not duplicate it. Also showed customer in owners manual of the noise page and what is considered normal noises for the unit OP Test Ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Control board that they sent was for a dishwasher I have the control board for return. all the part numbers were ordered correctly they just flat out sent us the wrong board. I did take the temperature sensor housing apart what I found was the temp sensor had a shrink wrap around it over half the sensor was covered by shrink wrap and it ran into the cabinet so this has been done at the factory. On Top of that sensor was in the incorrect position is not being held in its mounting bracket the sensor cover. I adjusted the temp sensor for it to be in the correct position and thatÂ’s covered up. Needs a new control board.; ordrng 1 W11371382 (CONTROL )
Brian M.
RANGE HOOD GE ZV750SY4SS "Installed control OP Test No good Upon further inspection found fuse and fuse holder to be damaged Needs fuse and fuse holder ; ordrng 1 WB02X10647 (range hood fuse hold) and 1 WB02X10646 (fuse), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE WHIRLPOOL WFE505W0HS0 "Installed control. Ran test bake, tested cooktop. Op test okCustomer pulled unit out before I arrived. Found scuff marks under unit once pushed in. Took pics."
Joe O.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Cc: fan noise, ice maker has ice build upFound ff temps at 49 degrees. Found freezer evap frosted over and fan hitting ice build up. Found service pointer(W10545062) pertaining to ice on ice maker. Needs control and ui, evap fan, and fan harness; ordrng 1 W10633627 (motor-evap) and 1 W10861908 (cntrl-elec) and 1 WPW10277799 (harns-wire) and 1 WPW10389152 (support)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replace harness also steam evaporator,opt test ok"
Jason N.
REFRIGERATOR KENMORE 253.7041342 "Cc unit not cooling.Unit has power, compressor is not running. Checked dc signal voltage to inverter, good at 8.3v, checked ac power in, good at 119v. Ohmed out compressor pins, all pins approx 12.4ohms. Unit needs compressor inverter. Replaced using overflow truck stock(w10710090). Compressor running, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good."
Joe O.
DISHWASHER WHIRLPOOL WDF520PADW7 Installed sump assembly and harness. Ran test cycle. Op test ok
Jeff M.
WASHER MAYTAG MVWC565FW Installed new part unit tested good
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 CC that the unit is not cooling. Confirmed. Checked pressure 20” vacuum. Found the evap connection is leaking with nitrogen. Will need a new evap and compressor. ; ordrng 1 W11256565 (Evaporator) and 1 W10507884 (Compressor)
Corina B.
RANGE WHIRLPOOL KESC308LSS0 "CC that the front left burner is not working. Found the burner has a break. Will need a new burner.; ordrng 1 W10823698 (Burner), used 1 Shipping from stock"
Joe O.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: condensation build up in ff section, intermittent humming/moaning noiseCustomer states sometimes it will make noise for a short period of time and sometimes it will go on for a while. She also stated sometimes it will no make the noise for hours. Tested fans, damper and compressor. Did not hear and unusual noises. Could not duplicate noiseFound moisture build up around damper. Found all gaskets sealing. Found mullion heater worn, not holding the door closed properly, which causes a gap in the seal. Needs mullion heaterCustomer does not want to repair at this time"
Corey L.
DISHWASHER KITCHENAID KDFE104HWH0 "Customer complaint dw not running, confirmed, found neutral wire nut loose, tightened wire nut wires do not pull out of nut now, op test good"
Brian M.
RANGE WHIRLPOOL RBD275PRB00 Installed control Ran test bake OP Test Ok ; used 2 SHIPPING (shipping and handling) from stock
Corey L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint door and upper rack damaged, found upper rack not in slides and manifold broken, nothing broken on rack, reinstalled upper rack, unit needs manifold, found all door panel screws backed out slightly, tightened; ordrng 1 WPW10340542 (manifold)"
Jeff M.
WASHER MAYTAG MVWB865GW0 Installed new part unit tested good
Gabriel P.
WASHER WHIRLPOOL MVWC415EW1 "Found error f7e6 motor fault also found shifter broken replace then started agitating them ran 7 regular large on normal pass also notice of a grinding sound and its the loads sizes also found cam spring underneath took cam out and it had spring thats probably and old spring ; used 1 SENIORDISCOUNT (senior discount), and 1 W10913953 (ACTUATOR) from stock"
Jeff M.
FREEZER WHIRLPOOL WRT348FMEZ00 Compressor is running units not producing any cold air whatsoever. Needs an evaporator filter compressor. ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)
David R.
RANGE KITCHENAID KSEG950ESS2 "Replaced control, panel not needed. Tested timer. Worked correctly. Good. Op test ok"
Brian M.
WASHER WHIRLPOOL WTW8500DW2 Cc unit not powering on Found UI dead Replaced UI and control but found new UI to be damaged took pic Need to reorder UI ; ordrng 1 W10861501 (console)
Jeff M.
DRYER MAYTAG MGDB835DW4 Installed new part unit tested good
Joe O.
WASHER WHIRLPOOL WTW5600XW3 "Cc: time fluctuation, long cycles, not draining or spinningFound error codes f7e1(basket speed fault) f0e2(oversuds). Ran tach test, unit is reading basket speed. Ran auto test. Unit is spinning, draining and washing. Found all connections good to actuator, capacitor, and motor. Needs control. Customer does not want to repair at this time"
Dan H.
REFRIGERATOR MAYTAG MBF1958FEZ03 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 27 degrees, found evaporator frozen solid, turned on defrost, heater is not receiving 120vac, control is showing defrost thermostat is open, defrost thermostat has continuity , found burn mark on underside of control, installed new control,op test good ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
Dan H.
DRYER WHIRLPOOL GGQ9800PW3 "Customer complaint that unit is not heating , found igniter not glowing, found thermal fuse open , jumped out, unit heated, installed new thermal fuse , op test good ; used 1 3392519 ("
Corey L.
DISHWASHER MAYTAG MDB4709AWB1 "Customer complaint most buttons not working, confirmed hi temp and heated dry selection working only, inspected ribbon for silver migration, no corrosion nor silver migration found on ribbon, uncoupled ribbin harness and reinserted, no change, unit needs console; ordrng 1 W10810390 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
DISHWASHER MAYTAG MDB8959SFZ CC that the door opens up when itÂ’s washing. Found the door trim hitting the door. Removed the trim. Door closing properly. Optest ok.
Brian M.
REFRIGERATOR GE ZIS48NYB Could not locate MS tag Cc unit still not cooling Found condenser clogged with dust Cleaned dust unit seems to be cooling better Advised to watch for 48 hours
Brian M.
DISHWASHER WHIRLPOOL MDB8989SHZ0 Customer showed pop took pic Cc unit not draining Removed water ran dry test OP Test Ok Found drain tube installed improperly unit is draining down and going into smaller diameter tube Advised customer that he needs to have plumping reworked
Corina B.
REFRIGERATOR GE PGCS1RKZHSS "CC that the unit is not working. Confirmed. Checked outlet, good. Checked the cord, good. Checked power to the control 120 volts. Will need a main control. Cust is going to install part; ordrng 1 WR55X11098 (Control), used 1 Shipping from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc unit lights outConfirmed freezer led and top ff ceiling leds out. Replaced freezer led module using customer supplied pre Id part. Illumination returned to all leds. Op test good.
Corina B.
REFRIGERATOR WHIRLPOOL ED5VHEXVQ04 CC that the unit is not running. Found the thermostat is not turning on. Will need a new thermostat.; ordrng 1 WP2198202 (Thermostat)
Joe O.
WASHER GE GTW680BSJ5WS "Cc: not finishing cycle, debris in unitFound lower portion of basket corroded and broke away from gear case. Needs basket and gearcaseCustomer does not want to repair at this time"
Gabriel P.
WASHER MAYTAG MVWB965HW0 "Ran calibration and auto test pass no leaks ran normal cycle for 25 minutes no leaks pull unit checked underneath and found where it was leak correct issue,opt test ok"
Dan H.
REFRIGERATOR AMANA ASI2575GRS04 "Installed new control and defrost thermostat, op test good"
Jeff M.
WALL OVEN CROSLEY NO PICS Igniter field needs a new igniter. Went to my truck to find the igniter do not have any nighters on my truck. used 1 12400035 (IGNITER) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc freezer drawer rack wonÂ’t move Removed rack adjuster for customer OP Test Ok
David R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced parts. Steam all ice. Give 24 hours to return to normal temps. Op test ok
David R.
DISHWASHER KITCHENAID KDFE104HPS0 "Parts not needed. Customer does not have garbage disposal. Tried draining, water stayed in unit. Drain hose runs down stairs in basement. Took off hose and pressed cancel drain, water came right out of hose, so unit is good. Saw some debris in house pipe, used long flathead to push whatever debris through. Put unit in diagnostics test, let go through, unit drained. Good. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replaced, tested. Good. Customer said the past couple of days unit has been working properly. Op test ok"
Jason N.
DRYER WHIRLPOOL MGD3500FW0 "Cc unit making screeching noise in cycleConfirmed screeching noise, sounds like belt idler pulley. Pulled unit apart, confirmed belt idler pulley bushing wore. Unit needs dryer repair kit. Used truck stock repair kit. Ran op test cycle, no abnormal noises hard. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Corey L.
DRYER KENMORE 110.7090299 "Called when arrived, no answer, found motor on unit, installed motor, op test good, trying to call customer to advise gas line and vent is not part of the unit as it was sitting on top of unit for install"
Corey L.
DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint water leaking on floor and running across kitchen floor, no damage to tile floor, no evidence of water on insulation, started wash cycle, unit started leaking out the front of tub, found excessive suds, advised suds will create a leak, advised to run a cycle with nothing but a cup of vinegar, if suds still present repeat, left water mat for customer to use once suds are removed"
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "CC that there is food freezing in the ff section. Found the top shelf at the highest point. Advised cust to lower the top shelf to have a gallon on milk sit on it, to have proper airflow. Checked the damper open and closing properly. Optest ok"
Joe O.
RANGE FRIGIDAIRE FGGF3054MWE Cc: unit not starting with pre set buttonsAdvised customer the start button has to be pushed after the selections was made. Tested. Op test ok
Dan H.
REFRIGERATOR WHIRLPOOL KFXS25RYWH2 "Customer complaint that gaskets are torn and ice maker is not dispensing crushed ice, all the gaskets are torn, unit needs new door gaskets, unit dispenses crushed and cubed ice; ordrng 2 W10830276 (Seal)s and 1 W10443325 (Seal) and 1 WPW10443321 (Seal)"
Corina B.
REFRIGERATOR WHIRLPOOL EL88TRRWS03 CC that the unit is not cooling. Found a leak in the evap. Will need a new compressor and evap.; ordrng 1 WPW10455863 (Evaporator) and 1 W10237328 (Compressor)
Gabriel P.
WASHER MAYTAG MHW3505FW1 Same issue as previous jobs calling whirlpool to document records spoke to rick, he said theres been lots of controls replaced on this unit he wants me to order ui harness and console one more time then is up to aig warranty people if they want to continue with repair ordering console and harness ; ordrng 1 W10911040 (panel-cntl) and 1 WPW10442440 (harns-wire)
Corina B.
WASHER MAYTAG MVWB865GC0 "Replaced the control, ui, and latch. Brought the core back for return. Ran a calibration. Started a normal cycle. Optest ok."
Dan H.
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven is not always heating, found igniter weak, unit needs new igniter, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRS342FIAW00 "Customer complaint leaking onto floor daily in front of fridge, found evap drain clogged and ice on frz floor, quoted to clear ok, cleared clog and ice, op test good, while moving fridge the water supply line busted at the floor, line was corroded and deteriorating and connected to bullet piercing style valve, advised these are flood hazards, have a plumber replace line and valve"
Corina B.
REFRIGERATOR MAYTAG MBF1958XES4 "CC that the unit is leaking and he ice maker is not working. Checked the ice maker not cycling, getting 120 volts. Will need a new ice maker. Found a hairline crack in the drain pan. Will need a new ice maker and drain pan.; ordrng 1 D7824706Q (Ice maker) and 1 WPW10655367 (Drain pan), used 1 Shipping from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint im not dispensing, confirmed found chunks of ice in bin from melting, IÂ’m cycling normally, advised customer to empty bin periodically to prevent cubes not used from melting together when doors are open to get items, unit operating as designed"
Corey L.
WASHER WHIRLPOOL GTW680BSJ1WS "Unit is a GE, Customer complaint washer wonÂ’t get to rinse now just blinking 10 yr limited warranty sticker on unit, control needs replace to diagnose rinse issue, advised customer we do not do ge warranty work you would have to call GE for repair with warranty coverage, customer said hey will call us for repair if control is not part of warranty"
Dan H.
DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heats, good airflow outside, unit is operating as designed"
Brian M.
WASHER MAYTAG MVWB865GC0 Cc unit stopped mid cycle and wouldnÂ’t turn on Found UI and control dead Replaced UI and control Ran auto test and calibration OP Test Ok
Corina B.
REFRIGERATOR WHIRLPOOL ED5DHEXWB00 "Replaced the bracket. Tested the ice, water and light. Optest ok; used 1 Shipping from stock"
Joe O.
WASHER WHIRLPOOL WTW4816FW2 Cc: spin light flashingFound no stored error codes. Ran auto test and calibration. Unit functioning as designed. Op test ok
Joe O.
RANGE KENMORE 790.980238 "Cc: error code f20, nothing workingRan test bake on both ovens. Found lower oven not working. Found surface elements not allowing selections to start. Unplugged unit. Found lower over breaker fuse tripped. Reset, plugged unit back in. Found error code f20. Called Frigidaire he checked voltages on relay board. Found relay board is no longer sending dc voltages. Needs relay board and blower fan; ordrng 1 316442119 (board14566) and 1 318073028 (blower,motor13162), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
WASHER WHIRLPOOL MVWC555DW0 Found lots of oil leaking from gearcase took pic and gave estimate customer will not repair
Dan H.
DRYER WHIRLPOOL WED4950HW0 "Customer complaint that unit is will not shut off on sensor dry cycle, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new part unit tested good
David R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit not working correctly. Error codes, 2-1, 4-3, 7-1. Wash motor is making low hum but not actually working properly. Gave customer estimate, customer paid SVC, do not order parts. Customer calling whirlpool. ; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DRYER WHIRLPOOL LGB6200KQ0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Joe O.
REFRIGERATOR AMANA BX21TW "Cc: warm temps in ff sectionFound temps in ff section at 56 degrees 8 degrees in freezer. Found return vent frosted over, customer stated the door had been left open for a while at one point. Advised the warm air mixing with cold air can cause the unit to frost up. Needs defrosted"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS322FDAM Installed new part unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Cc: not coolingFound temps in ff at 72 degrees and freezer at 72 degrees. Compressor is running extremely hot. Found unit is only pulling .5 amps. Needs compressor, drier and freezer evapCompressor shows out of stock, office to reschedule; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Joe O.
REFRIGERATOR GE GSCF3PGXCFBB Installed fan blade and compress ring. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Joe O.
REFRIGERATOR GE GSS25GGHBCWW "Cc: intermittently making iceCycled ice maker, unit cycled and filled. Mold heater is not heating. Needs ice makerCustomer does not want to repair at this time"
Corey L.
REFRIGERATOR KITCHENAID KRFF302ESS01 "Customer adamant about noise coming from freezer area, pushed on evap cover and found vent guard vibrating on evap cover, evap motor excessively vibrating, changed evap motor, new motor giving off barely any vibration, tried duplicating sound touching panel and cover, op test good"
Jeff M.
WASHER KENMORE 110.2022251 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
WASHER GE GTW460ASJ7WW Installed new part unit tested good
Corey L.
WASHER MAYTAG MVWB765FW3 "Customer complaint when trying to start a cycle powers up but does not let any buttons to work and just beeps twice, ran diagnostics found stuck key and locked rotor fault, ran calibration successfully, completed stuck key test, found unit sharing with cable on a gfci, advised unit must be on a dedicated properly polarized and grounded outlet, leaving console with customer for if issue occurs after power supply is corrected, took main cntrl for return"
Corey L.
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Replaced, console, op test good"
Corina B.
WALL OVEN WHIRLPOOL WOS51EC7AW04 CC that the unit is blank. Found the fuse is open. Replaced the fuse from t/s. Heated oven to 350*. Optest ok. ; used 1 Wpw10545255 (Fuse) from stock
Corey L.
WASHER MAYTAG MVWC415EW1 "Customer complaint of a odd noise, ran high/low spin and heavy/light agitation, no unusual sounds heard other that drain hose and cold supply tapping back of unit, adjusted to prevent tapping, ran calibration, unit is operating as designed ; used 1 SENIORDISCOUNT (senior discount) from stock"
Corina B.
REFRIGERATOR KITCHENAID KSC24C8EYY00 "Recovered refrigerant, replaced evap, compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Corey L.
DRYER KENMORE 110.6810231 "Customer complaint dryer blowing cold air, confirmed found element open, lint build up in unit from poor venting noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent was crushed, unit needs element; ordrng 1 279838 (element,heater)"
Jeff M.
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Installed new part unit tested good
Dan H.
REFRIGERATOR MAYTAG MRT118FFFH01 "Installed new control and evaporator thermistor, op test good"
Brian M.
REFRIGERATOR KITCHENAID KBFS25EVMS3 "Installed jazz board programmed board Ran forced defrost Cleared ice build OP Test Ok Gave quote on icemaker ; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
DISHWASHER KITCHENAID KDTE304GPS0 Installed spray arms. Ran test cycle. Op test ok
Dan H.
REFRIGERATOR WHIRLPOOL GB2FHDXWB04 "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at two degrees , freezer section temperature at control 20 degrees, unit set to 1 on both sections , adjusted fresh food section temperature performance, advised customer to monitor"
Corey L.
REFRIGERATOR WHIRLPOOL WRF757SDEH00 "Customer complaint ice behind deli drawer and fridge is warmer, confirmed temps were 59 in ff, found ff evap frozen solid, cleared ice and optimized thermistor, op test good, advised customer to allow 24hts for temps to settle"
Dan H.
WASHER WHIRLPOOL MVWX655DW1 "Customer complaint that done light stayed on until the lid was opened, tried to explain to customer that this is normal operation, customer said itÂ’s never done that before, they sold her a lemon, ran diagnostics no error codes found, ran automatic test cycle, all components working, ran drain and spin cycle, unit completed cycle , done light stayed on until lid was opened, unit is operating as designed
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that there is frost in the freezer. Confirmed. Found the rails not lining up. Adjusted the rails now screeching when opening and closing. Will need new rails. ; ordrng 2 W11265130 (Rails)s and 1 WP12466115SP (Switch)
David R.
WASHER MAYTAG MVWB765FW3 "Cc of noise. Went over diagnostics test, all components working correctly. What customer is hearing is the clutch engaging and disengaging. Space by agitator is clear. Unit is good. Op test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 Found temp fridge 37 degrees and 8 on freezer also notice lots of food in freezer advise customer to keep vent clear so it allow good air flow to circulate and so it wonÂ’t get all the cold in the back otherwise things in the back will freeze
Gabriel P.
MICROWAVE WHIRLPOOL WMH76719CZ Unit had issue with interlock switches for what customer explain it was interlock also call bj senior tech for better explanation the unit also didnÂ’t had the update switches we ask customer to try with the interlock if it doesnÂ’t work will refund part only cause he will be needing control ; used 1 W11244490 (INTERLOCK SW KIT) from stock
Joe O.
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Installed water valve. Unit has low water pressure. Advised customer to change water filter. Op test ok
Joe O.
REFRIGERATOR MAYTAG MFI2570FEZ06 Installed water valve. Op test ok; used 1 SHIPPING (shipping and handling) from stock
David R.
WASHER WHIRLPOOL WTW5000DW3 "Cc of shaking. Tested suspension rods, good. Looked underneath, ran spin and agitate, good. Customer said she fill unit all the way up, went over proper loading and detergent. Cannot fill unit all the way up, can definitely cause out of balance loads. Ran a drain and spin. Ran spin on high and showed customer, normal operation. Advise getting anti vibration pads to put underneath feet. Unit is good. Op test ok"
Gabriel P.
WASHER MAYTAG MVWB765FW1 Found error code f6e2 missed communication ordering control and console opt test ok ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)
Gabriel P.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Whirlpool deliver left door and valve to customer home replace parts transfer all the parts from the unit left door to new one,opt test ok the original valve was noisy a little when dispensing water to icemaker thats why it was replaced"
Brian M.
DRYER WHIRLPOOL WED75HEFW1 "Complaint belt hanging Found felt ring to have came off of drum Needs drum replaced ; ordrng 1 W10508188 (drum), used 1 undefined (Shipping oversized) from stock"
David R.
WASHER MAYTAG MVWB835DW0 "Cc washplate just moving around. Found washplate loose, took off, splines are gone. Tightened down bolt to hold and work for now. Customer ordering part and will install themselves. No return; ordrng 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
REFRIGERATOR KITCHENAID KURR304EBS00 Cc unit leaking when going into defrost Found evap drain pan damaged Called whirlpool Non repairable
Dan H.
RANGE WHIRLPOOL WFE320M0EW2 "Customer complaint that unit stopped working, found terminal block and harness burned unit needs new block and harness; ordrng 1 W11416047 (Block and harness)"
Joe O.
WASHER MAYTAG MVWB835DW2 "Cc: intermittently not workingFound error code f5e4(lid lock error). Ran auto test lid lock is functioning. Installed control, ran auto test and calibration. Op test ok"
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Cc temps are way colder than set point Found ff area to be at 30 From previous contact with this model whirlpool has suggested to replace ice bin, baffle and seal as well as some permagum to rear hole behind drawers Will need ice bin baffle and seal and permagum; ordrng 1 WPW10196393 (damper control assy) and 1 WP67006341 (gasket) and 1 W11185686 (ice-contnr) and 1 WP505587 (sealer)"
Dan H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is not dispensing ice, found ice in bin clumped together, found frost build up underneath ice bin, unit needs new ice chute door ; ordrng 1 W11423781 (Ice door)"
Brian M.
WASHER WHIRLPOOL WTW5500XW0 "Complaint unit having issues with locking and unlocking Ran manual lock test no issue found Ran auto test no issue found Advised it may be a intermittent issue with control and gave estimate ; ordrng 1 W10392998 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRT579SMYM00 "Customer complaint of water leaking into fresh food section , found evaporator drain tube clogged, cleared evaporator drain tube, op test good"
Brian M.
WASHER WHIRLPOOL n/a Cc unit only spinning Ran auto test found no issue other than shipping bolts still in Removed shipping bolts OP Test Ok
David R.
DRYER FRIGIDAIRE 110.647424 Cc not heating. Found thermal cutoff open. Replaced kit from t/s. Tested. Good. Heated and cycled. Op test ok; used 1 279816 (CUTOFF) from stock
Jeff M.
WASHER GE GTUP270GM3WW The units inner tub is seized in place on this model the only way to check to see if the tub will separate is to disassemble the washer remove all the wires disconnect the suspension remove the tub and drum assembly from the unit disassembled the transmission assembly. This is why I did not check it. it takes almost 2 hours to get to the point to see if the unit will separate.I assumed that it would separate given the unit is not very old maybe three years old total.