We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Joe O
Job Details:
12/09/2022
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44052
Angel
Job Details:
12/09/2022
"Replaced control, ui, and harness set temperatures opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Manny
Job Details:
12/09/2022
"Replaced damper unit started cooling, unit went into a defrost cycle, advise to allow 24 to 48 hrs for Ff to reach set temp. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Cleveland, OH 44108
Corina B
Job Details:
12/09/2022
"CC that the unit is not working. Confirmed. Ran diag 4-3 wash motor not running, 7-1 no heat. 0 volts from the control to the pump. Will need a new control and pump; ordrng 1 W10906426 (Control) and 1 W11025157 (Pump and motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Chagrin Falls, OH 44023
Brian M
Job Details:
12/09/2022
Cc unit leaking Found leak at sump Needs sump assembly ; ordrng 1 W10805015 (pump&motor) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Cleveland, OH 44113
Corina B
Job Details:
12/09/2022
CC that the front right burner does not spark. Confirmed replaced the igniter. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Chesterland, OH 44026
Joe O
Job Details:
12/09/2022
"Cc: lights come on, unit not coolingFound unit is shut off. Powered unit on, compressor started. Monitored. Op test okBuilt estimate for control. ; ordrng 1 WPW10503278 (refer elect cont brd)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield, OH 44054
Marie V
Job Details:
12/09/2022
"Recovered refrigerant. Replaced compressor and drier. Set unit into 29vacc, no changes on gages after 15 min. Filled up with R134a 4.50 oz. Full frost pattern on evaporator. 24 hours to reach normal temps. Could not take a signature. Unit is vacant. Office left a note took pics and uploaded. Op test ok"
We serviced a
KITCHENAID WARMER DRAWER
Model KOWT100ESS00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
12/09/2022
Installed switch and thermal fuse OP TEST OK
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mantua, OH 44255
Brian M
Job Details:
12/09/2022
Cc of noise Pulled blower cover Found more debris behind blower wheel and blower wheel damaged Replaced Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFFCF72DKL04
Near Beachwood, OH 44122
Joe O
Job Details:
12/09/2022
Cc: mullion not closingFound mullion rail not installed properly. Reseated mullion rail. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44113
Corina B
Job Details:
12/09/2022
"CC that the unit stopped mid cycle and flashes. Confirmed. Checked the power at the control 120 volts drops down. Found the terminal block a connector came loose and shorted the unit. Removed the burnt wires, reattached with a connector and electrical tape. Started a cycle. Opt test ok"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Avon Lake, OH 44012
Angel
Job Details:
12/09/2022
"Cc that unit was making a loud sound in the beginning of the cycle ran diagnostics no error codes had the customer listen to the inlet valve when filling because its making a unusual sound but real low and she stated it sounds like that but louder so unit will need inlet valve but when I looked underneath unit found that the gear case is leaking as well gave Joe the estimate for gear case and inlet valve and stated he will rather just switch out the washer for customer opt test ok. ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W11210463 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Aurora, OH 44202
Brian M
Job Details:
12/09/2022
"Cc of low slow ice Found unit to have full bin Found error e5 Also fascia heater broken and fill tube heater burnt Needs icemaker , and heaters ; ordrng 1 W11577195 (Icemaker) and 1 W11087201 (heater) and 1 W11637688 (Fascia heater)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Warrensville Heights, OH 44128
Corina B
Job Details:
12/09/2022
Replaced the hinges. Opt test ok Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
We serviced a
WHIRLPOOL WASHER
Model Wtw8127lc0
Near Avon Lake, OH 44012
Angel
Job Details:
12/09/2022
Cc that units display keeps freezing up than they unplug it and it starts working. Verified diagnostics and theres no error codes displayed so from the customer stating it freezes and by unplugging it and resetting unit works will be ordering main control and ui. ; ordrng 1 W11510463 (Main board) and 1 W11478525 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Solon, OH 44139
Brian M
Job Details:
12/09/2022
Cc of leak Pulled unit Found drain hose not installed laying on floor Found that its supposed to connect to black hose with copper sticking out, this isnt something we take care of this is a installation issue Took pics of installation issues and damage caused by it
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV7
Near Parma, OH 44130
David R
Job Details:
12/09/2022
"Replaced panel and harness. All components working. Turntable is good. Advised customer whirlpool said the height of unit has to be fixed, has to go with height in owners installation. Needs to be fixed. As far as unit, good. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDT630PYM5FS
Near Eastlake, OH 44095
Dan H
Job Details:
12/09/2022
"Customer complaint that control panel broke off, confirmed, part is causing buttons to jam, unit needs new console and cover; ordrng 1 WD34X27119 (Cover) and 1 WD12X20184 (Console)"
We serviced a
MAYTAG DRYER
Model PYE2200AYW
Near Garfield Heights, OH 44125
Jason N
Job Details:
12/09/2022
"Cc unit making loud squeaking noise Ran dryer op test, verified noise. Pulled unit apart. Found both drum support rollers worn, will need replaced. Support rollers (31001096) are discontinued. Unable to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland Heights, OH 44121
Manny
Job Details:
12/09/2022
Fan never arrived reordering fan; ordrng 1 WPW10464673 (motor-evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willowick, OH 44095
Dan H
Job Details:
12/09/2022
"Customer complaint that upper spray arm is hitting third rack, found tub dented in, popped dent out, op test good"
We serviced a
KITCHENAID WARMER DRAWER
Model KEWD175HSS3
Near Beachwood, OH 44122
Joe O
Job Details:
12/09/2022
Cc: noise after being on for a whileCustomer stated after having the unit on for a little bit they hear a noise coming from the unit. Customer does not know how long after power up(not long after he said). Warmed unit. Monitored. Unit heated for 30 mins with no abnormal noises. Cannot duplicate issue at this time. Op test okAdvised customer if unit starts to make noise again to try getting video of the noise.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01IJBL0
Near Brooklyn, OH 44144
Marie V
Job Details:
12/09/2022
"Cc that while using unit unit caught fire. Confirmed. Removed panel found wiring harness and control burned. Unit will need both. Control and harness. Nothin cust could have done to cause this. This is a issue that happened with control board. Both parts are discontinued. Called whirlpool safety team spoke to alysia .; ordrng 1 8269191 (Harness discontinued) and 1 8528172 (Control discontinued), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Cleveland, OH 44128
Marie V
Job Details:
12/09/2022
Replaced heater. Tested unit. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44128
Corina B
Job Details:
12/09/2022
"CC that the oven does not light, the lightbulb is broken. Confirmed. Found the bulb broken inside the lamp. Removed the broken bulb from the light. 120 volts to the igniter and found the door bracket loose. Replaced the igniter and reassembled the bracket to the door. Heated the oven to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGQ9508PW0
Near Beachwood, OH 44122
Corina B
Job Details:
12/09/2022
CC that the unit is not getting hot. Started a cycle the unit l; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNL00
Near Cleveland, OH 44105
Marie V
Job Details:
12/09/2022
Cc that unit is not cooling. Confirmed. Room temperature inside both sections. Compressor running very hot. Put kill a watt meter in. Shows 12.40 amps. Unit will need new compressor.; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier) and 1 WP2188823 (Evaporator)
We serviced a
KENMORE DRYER
Model 11061202013
Near Bedford Heights, OH 44146
Brian M
Job Details:
12/09/2022
Cc no heat Found timer contacts burnt and motor winding open Needs motor and timer ; ordrng 1 W10186032 (timer) and 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Parma, OH 44134
David R
Job Details:
12/09/2022
"Cc unit leaking, showed me worn door gasket/ripped. Had a door gasket on truck, surplus. No t/s. Door gasket W11177741. Replaced. Also found a loose utensil in rack, could of caused wash arm to get stuck and spray in one place, removed. Corrected. Good. Customer to monitor. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Parma, OH 44130
Gabriel P
Job Details:
12/09/2022
"Need ice maker ; ordrng 1 W10882923 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Willoughby Hills, OH 44094
Dan H
Job Details:
12/09/2022
"Installed new gear, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Lakewood, OH 44107
Manny
Job Details:
12/09/2022
"Cc unit not filling, ran diagnostics and found code f8e1 for long fill no fill, ran test cycle and all good customer states that they have black marks on clothing, checked basket and not marks or grease, checked underneath and no grease, advised that if the get the marks again to take a picture so we can see it, unit is working as designed, opt test ok"
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Avon, OH 44011
Angel
Job Details:
12/09/2022
"Cc that unit started doing the same thing again. Tested unit and it will not let you start did diagnostics and when you enter with the door open unit flashes when its closed lights are supposed to be solid and they were still flashing meaning unit still thinks door is open unit will need latch replaced. Ordering part; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Avon, OH 44011
Angel
Job Details:
12/09/2022
"Cc that unit randomly will beep once like 2 to 3 times in the day but unit works fine. Verified for error codes and no error codes latch, pump , drain pump everything is working fine and cannot duplicate the issue asked customer to leave the door open and not to close it all the way when she not using it to see if issue continues if it does explained to her that it could be a button issue in the ui and will need to be replaced. She will monitor for now opt test ok.; ordrng 1 WD21X32000 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Avon, OH 44011
Angel
Job Details:
12/09/2022
"Cc that unit is leaking and getting to there basement. Ran unit and found that the wash pump is leaking unit will need wash pump replaced. Gave estimate to customer and he decided he would rather buy new.; ordrng 1 WD26X23258 (Wash pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, OH 44022
Corina B
Job Details:
12/09/2022
Replaced the ui. Called safety. Micheal. Documented findings. Heated both ovens. Opt test ok. Brought core back for return
We serviced a
GE DISHWASHER
Model GDT665SMN2ES
Near Elyria, OH 44035
Angel
Job Details:
12/09/2022
Replaced valve tested unit and was working fine asked customer to monitor to see if issue gets resolved by replacing valve opt test ok.
We serviced a
KITCHENAID MICROWAVE B-IN
Model KBMC140HSS0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
12/09/2022
Installed springs OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cleveland, OH 44130
Gabriel P
Job Details:
12/09/2022
Fix her insulation and advise her to use rinse aid and run water on the sink before using dishwasher
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Jefferson, OH 44047
Dan H
Job Details:
12/09/2022
"Customer complaint that lights are out, found upper led module burned out, installed new module, op test good ; used 1 W11462342 (Led module) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Strongsville, OH 44136
David R
Job Details:
12/09/2022
"Cc unit having a water sensor error and middle rack will not slide out unless forced. Found left side of tub dented in. Could be causing water to drip and build up in tray at bottom. Will need a new tub assembly. ordrng 1 W11409866 (Tub) and 1 W11535094 (Water inlet)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lyndhurst, OH 44124
Joe O
Job Details:
12/09/2022
"Cc: not washing on certain cyclesCustomer stated unit will not advance in cycle on quick, bulky. Will only run on normal. Found error code f8e1(long fill). Found customer had hot water shut off. Advised unit uses hot water on most water settings. Ran quick cycle. Unit washing. Rinsing. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Rocky River, OH 44116
Manny
Job Details:
12/09/2022
Replaced heat pump opt test ok
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Conneaut, OH 44030
Dan H
Job Details:
12/09/2022
"Customer complaint that unit is not starting, confirmed, ran diagnostics found f5e2(lock failure) error code, ran test cycle, door locked, unit drained, valves opened, then unit shut off, unit needs new control; ordrng 1 W11322901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Strongsville, OH 44149
David R
Job Details:
12/09/2022
"Icemaker had E2 error, unplugged unit while working. Replaced icemaker and deli board. Deli control still not lighting up. Door wires are causing short. Order stainless door and harness, and cover, cracked when taking off to replace icemaker. ; ordrng 1 W11190820 (Cover) and 1 LW10550670 (Deli drawer) and 1 W11170612 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Mentor, OH 44060
Joe O
Job Details:
12/09/2022
Cc: can only use towels and bedding cycleRan test cycle. Unit shut shutting down on auto settings. Found moisture sensor harness open. Need moisture sensor harness. ; ordrng 1 WPW10298258 (harns-wire)
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model FGET3065PFD
Near Conneaut, OH 44030
Dan H
Job Details:
12/09/2022
"Customer complaint that lower oven is not maintaining temperature, oven temperature sensor is good, started bake for 350 degrees, oven heated to 350 degrees, after preheat temperature dropped to 295 degrees and held, control is short cycling element, unit needs new control; ordrng 1 316443936 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near North Ridgeville, OH 44039
David R
Job Details:
12/09/2022
Wrong color door. Need black stainless. Let customer know to look at door to make sure right color. Ordering door and harness if needed. ** 2 count of harness needs replaced. ; ordrng 1 W10815668 (Black stainless door) and 1 W11170612 (Harness)
We serviced a
GE DISHWASHER
Model PDT750SSF1SS
Near Willoughby, OH 44094
Jason N
Job Details:
12/09/2022
"Cc unit not drainingRan cancel drain, drain pump humming. Pulled unit from cabinet and pulled drain pump. Found 2 small pieces of glass stuck in drain pump impeller. Removed and reinstalled. Ran wash test then cancel drain. Unit drained out properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma Heights, OH 44130
Gabriel P
Job Details:
12/09/2022
Needed washer shim replace from t/s opt test ok ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
MAYTAG DRYER
Model MED5100DC0
Near Mentor, OH 44060
Jason N
Job Details:
12/09/2022
"Cc unit takes several cycle to dry loadsRan dryer op test on timed dry high heat. Element cycling on and off properly, but short cycling, good tumble. Unable to check airflow through venting as unit is on second floor, not able to reach outlet on house. Advised customer that they will need to have venting inspected/cleaned."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZDB9
Near Mentor, OH 44060
Jason N
Job Details:
12/09/2022
"Cc unit shuts off randomly then turns back on Unit running when arrived, observed unit for several minutes. Used thermostats to turn unit fans and compressor off and on to try to induce a failure. Fans and compressor working properly at this time. Unable to duplicate or observe unit randomly shutting off at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma Heights, OH 44130
Gabriel P
Job Details:
12/09/2022
"Customer unit had pump motor failure error code f4e3 Replace pump,opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBL00
Near Mentor, OH 44060
Jason N
Job Details:
12/09/2022
Cc unit display f9e0Confirmed unit is displaying f9e0 for product mis wired. Cust stated they did recently have power issues in the area before the unit failed. Power cycled unit by turned breaker off and back on. Fault reset. Ran bake tests on upper and lower ovens to 350 degrees. Unit preheated properly. Op test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44129
Gabriel P
Job Details:
12/09/2022
Found pulley grinding with shield and actuator broken also shocks are bad as well ordering what is need it ; ordrng 1 W11239857 (Belt) and 1 WPW10427633 (Shield) and 1 W10721967 (Splutch) and 1 W10913953 (Actuator) and 1 W10780045 (Shocks)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Mentor, OH 44060
Jason N
Job Details:
12/09/2022
"Cc unit not spinning out loads except on quick wash Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Set to Normal cycle, noticed Spin speed was set to off, same for Heavy duty. Set both speeds to high and saved settings. Advised customer of spin speed settings. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ashtabula, OH 44004
Dan H
Job Details:
12/09/2022
"Customer complaint that unit is not turning on, confirmed, control is receiving 120vac , unit needs new control ; ordrng 1 W11322903 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Brecksville, OH 44141
Marie V
Job Details:
12/09/2022
"Replaced control waiter few min to verify unit is cooling. Not cooling. Verify amps 0.56. Unit has a leak or refrigerant. Will need filter drier , evaporator and compressor. Evaporator is not in stock. Office will contact once they have eta on the part. ; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evaporator) and 1 W11504450 (Coupler) and 1 W11506620 (Coupler) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Mentor, OH 44060
Jason N
Job Details:
12/09/2022
"Installed latch. Ran up auto test cycle, all functions passed. Op test good."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44130
Gabriel P
Job Details:
12/09/2022
"Found socks in blower housing clear out and start working as design advise customer to not put clothes on top unit when lint trap is not inserted,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 105.59297991
Near Madison, OH 44057
Dan H
Job Details:
12/09/2022
"Customer complaint that unit freezes food in bottom fresh food section drawer, fresh food section temperature at 44 degrees, freezer section temperature at-3 degrees, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNTS3
Near Mentor, OH 44060
Corina B
Job Details:
12/09/2022
Replaced the pump assembly. Advised cust to wait 24 hrs. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG RANGE
Model MGR8800FZ2
Near Lorain, OH 44052
Angel
Job Details:
12/09/2022
Replaced dsi board found the original one shorted installed new one tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near North Ridgeville, OH 44039
David R
Job Details:
12/09/2022
"Cc unit randomly making noise, sounds like a motor, only makes for a couple seconds then goes away, doesnt happen everyday, have not recorded it. Went into diagnostics, all components are working and not making wired noises. Nothing out of the ordinary. Cannot pinpoint noise because it is not happening or cannot duplicate at this time. Will order and replace damper motor, just in case that is the problem when opening/closing randomly. ; ordrng 1 WPW10479155 (Damper)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chardon, OH 44024
Brian M
Job Details:
12/09/2022
Cc unit had item stuck under agitator Removed and inspected agitator Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krff507hps03
Near Rocky River, OH 44116
Manny
Job Details:
12/09/2022
"Cc unit stopped working about 1 hour after I left, evacuated R600 and pressure tested system no leaks talked to JN for assistance and ran some test and found a restriction on cap tube, replaced drier filter, set into a 29in vacuum and holding for 10 mins, charged with 56g of R600, unit have good frost pattern and cooling, took temps after repair and 72 in ff and 64in fz, repaired washer and came back to unit took temps again and fz at 50 Ff at 62, advise customer to allow 24 to 48 hrs for unit to get up to temp, used W11109499 from Surplus TS. Opt test ok; used 1 W11109499 (Drier tube) from stock"
We serviced a
KENMORE RANGE
Model 790.9574899
Near Geneva, OH 44041
Jason N
Job Details:
12/09/2022
"Cc unit oven not heating properlyRan bake test to 300 degrees, let cycle. Both elements turning on for preheat. Reading 302 degrees average. Set to 350 degrees. Let cycle. Reading 355 degrees average. Could not duplicate an oven temperature issue at this time."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Brecksville, OH 44141
Marie V
Job Details:
12/09/2022
"Replaced both controls, set temperature to recommended. Removed ice from ice maker box. And cycled it. Advice cust to allow 24 hours to reach normal temps. Op test okBrought core for return"
We serviced a
GE REFRIGERATOR
Model GTH18GBDDRWW
Near Painesville, OH 44077
Joe O
Job Details:
12/08/2022
"Cc: intermittent noise in freezer compartmentFound noise coming vibration in fan motor shaft. Needs fan motor and bladeCustomer does not want to repair at this time; ordrng 1 WR60X31522 (Evap Fan motor) and 1 WR60X10204 (blade,evap fan asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOT POINT REFRIGERATOR
Model HPS15BTHJRWW
Near Oberlin, OH 44074
David R
Job Details:
12/08/2022
Replaced FZ fan. Good. Air is flowing to both sections. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Avon, OH 44011
Marie V
Job Details:
12/08/2022
Cc that unit stopped cooling all the way. Confirmed. Room temperature inside unit fan is running Found compressor running but drawing 7.40amps. Unit will need new compressor. ; ordrng 1 WPW10466675 (Compressor)
We serviced a
MAYTAG DRYER
Model MGDX655DW1
Near Westlake, OH 44145
Marie V
Job Details:
12/08/2022
"Cc that the unit is not working, they had another company inspect unit and dais it was motor. Plugged in unit and confirmed does not works, found door switch broken. Replaced from T/S. Tested unit, unit heats good and runs good. Op test ok; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Pepper Pike, OH 44124
Corina B
Job Details:
12/08/2022
"CC that the detergent is not dispensing. Confirmed. Ran diag F5e3 Unlock failure.. F5e2. Lock failure. Lock is working. Tested the dispenser valve, not dispensing the detergent. Ohmed out the valve 1.8 ohms. In range will need the acu. Customer is going to call whirlpool to see if they will cover the parts. ; ordrng 1 W11322884 (Control) and 1 W11524106 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Warrensville Heights, OH 44128
Corina B
Job Details:
12/08/2022
"CC that the door does not shut. Confirmed. Found the door opening passed 90*. Missing screw and the trim sides one is broken. Will need the hinge kit, trim and screw. ; ordrng 1 W11502236 (Back support) and 2 WPW10031790 (Screw)s and 1 W10347464 (Hinge kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV0
Near Parma, OH 44134
Manny
Job Details:
12/08/2022
"Cc unit leaking from the side, verified and no water marks, ran diagnostics no codes, ran test cycle and no leaks, customer stated that it leak during the quick cycle when 10 mins in the cycle, set to quick wash and no leaks advise customer to record the leak if it happens again, unit is working as designed, opttest ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Strongsville, OH 44149
David R
Job Details:
12/08/2022
"Cc unit not getting water. Found customer had some work done under sink, water to dishwasher was never turned back on. Turned water to dishwasher back on, ran a normal cycle. Good. Ran a test diagnostics, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KBL0
Near Eastlake, OH 44095
Dan H
Job Details:
12/08/2022
"Installed new doors gasket, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Joe O
Job Details:
12/08/2022
"Cc: not coolingFound temps in unit at 63 degrees both compartments. Compressor not running upon arrival. Ran compressor test. Tested voltage at inverter box. Compressor receiving proper power, compressor started. Not building frost on evap. Compressor not ramping in speedEntitlement shows compressor and drier under 5 year parts and labor warranty; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Mentor, OH 44060
Joe O
Job Details:
12/08/2022
"Cc: frosting upCustomer stated ff evap frosted up and had fan noise. Customer cleared frost build up. Ohmed out evap thermistor found reading out of range. Needs ff evap thermistor, and fan assemblyCustomer does not want to repair at this time; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Fairview Park, OH 44126
Angel
Job Details:
12/08/2022
Cc that units basket fell. Verified and basket did not fall it was was just dropped down because of the weight of the water the unit is not draining pump is just humming had to use my shop vac to remove water and than tilted unit to remove drain pump and found that the drain pump had a drill bit stuck in the impeller causing it not to drain the water removed the bit reinstalled everything tested unit opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH08
Near Cleveland, OH 44102
Angel
Job Details:
12/08/2022
Cc that unit stopped cooling again. Verified temperatures and freezer was at 45* and ff section at 60* hooked up my gauges and running low side was at a25 vacuum and high side at zero and off was at 10psi at low side and about 2psi in high side used nitrogen to check for leaks and soap suds and sprayed Evaporator again and all other lines and joints and found a small leak on drier filter fixed leak used nitrogen again to make sure it wasnt leaking and it wasnt discharged nitrogen put unit into a vacuum waited a while to make sure it held and recharged unit with 50g of R600 mades sure it was getting a good frost pattern and it was explained to customer to monitor and wait 24hrs for proper cooling opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Berea, OH 44017
Marie V
Job Details:
12/08/2022
"Cc that sometimes close the door and one side will not close all the way. Verify rails, good. All crews are in place. Showed cust if we open door from the side of the handle instead of middle door will be crooked so when you close it it wont seal all the way. Showed how to correct issue if it happens again. Removed ice that build up . Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Solon, OH 44139
Corina B
Job Details:
12/08/2022
"CC that the unit shakes when it spins. Confirmed. Found the suspension rods are worn. Will need new suspension rods. ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBS04
Near Walton Hills, OH 44146
Manny
Job Details:
12/08/2022
"Cc unit taking to long to heat up, verified and no codes, set both oven to 350 and took a long time to preheat and relays clicking nonstop, spoke to CB she said to replace the probes too,; ordrng 1 W10801665 (cntrl-elec) and 1 W11179310 (cntrl-elec) and 2 W10859573 (sensor)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Newbury Township, OH 44065
Brian M
Job Details:
12/08/2022
Cc of leak Ran unit could not duplicate Found unit not properly installed brackets not installed and leaning forward Advised on adding a piece of board or flooring under dishwasher to allow a proper installation
We serviced a
GE DISHWASHER
Model GDT605PSM6SS
Near Elyria, OH 44035
Gabriel P
Job Details:
12/08/2022
"Clean pressure sensor but still show h20 ordering valve ; ordrng 1 WD15X27703 (Inlet), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVQ05
Near Willowick, OH 44095
Dan H
Job Details:
12/08/2022
"Installed new thermostat , op test good"
We serviced a
AMANA WASHER
Model NTW4610YQ0
Near Wickliffe, OH 44092
Dan H
Job Details:
12/08/2022
"Installed new suspension, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TS0
Near Willowick, OH 44095
Jason N
Job Details:
12/08/2022
"Cc unit not cooling Freezer section is not longer freezing product. Checked frost pattern on evaporator. Heavy frost on first coil. Unit has a refrigerant leak, will need sealed system repair. Customer is calling their home warranty company.; ordrng 1 5303918274 (Evaporator) and 1 5303918659 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland Heights, OH 44118
Jason N
Job Details:
12/08/2022
Installed wash motor. Ran test cycle in entirety to clear codes. Op test good.
We serviced a
FRIGIDAIRE DRYER
Model FFSE5115PW
Near Shaker Heights, OH 44120
Jason N
Job Details:
12/08/2022
"Cc unit needs blower wheel/housing installedCustomer stated another company had diagnosed the unit with a cracked blower, stated it would need replaced. Ran dryer op test, verified that there is no airflow from unit, unit then faults into an EF1 fault code. Found blower wheel separated from motor shaft, wheel insert had broken away. Replaced blower wheel/housing assembly using customer supplied part. Ran dryer operation test, good airflow at outlet, no faults. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Strongsville, OH 44136
Manny
Job Details:
12/08/2022
Replaced parts listed unit is cooling and dispensing. Opt test ok advise customer to allow 24 to 48 hours for temps to equalize
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Joe O
Job Details:
12/08/2022
Cc: water hammeringFound water pressure causing pipes to jump when solenoid shuts on valve. Need water hammer device or lines secured. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Wickliffe, OH 44092
Joe O
Job Details:
12/08/2022
"Cc: not operatingCustomer had power shut off at breaker. Customer turned power on, unit started up. Found unit not heating. Only receiving 120v. Customer has a blown fuse. Customer replaced fuse. Tested. Op test ok"
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWC
Near Kirtland, OH 44094
Dan H
Job Details:
12/08/2022
"Installed new evaporator fan motor, op test good"
We serviced a
JENN-AIR COOK TOP
Model JEC9536BDS12
Near North Royalton, OH 44133
David R
Job Details:
12/08/2022
Replaced RF switch and element. Good. Op Test Ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TFD
Near Euclid, OH 44132
Joe O
Job Details:
12/08/2022
"Cc: not cooling properlyFound temps in ff at 60 degrees, freezer at -7 degrees. Found fan tower frosted up. Evap fan not running. Found freezer door does not have good contact with cabinet. Adjusted door. Found evap fan is receiving proper power. Needs evap fan; ordrng 1 5304521244 (Evap fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Middleburg Heights, OH 44130
David R
Job Details:
12/08/2022
"Replaced both UI and main control and harness. Ran diagnostics, all components working. Give 24 hrs to cool and 24-48."
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Moreland Hills, OH 44022
Brian M
Job Details:
12/08/2022
Cc unit not turning on Found ui not responsive But getting power Reseated connection Ui turned on Advised it may be a control issue ; ordrng 1 W11441687 (Control) and 1 SHIPPING (shipping and handling)