Service History 51 - Fred's Appliance

We serviced a

MAYTAG DRYER

Model MEDC400BW0

Near Solon, OH 44139

Brian M

Job Details: 02/09/2022

"Cc timer not working properly Found timer shorted Needs timer ; ordrng 1 WP8566184 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/09/2022

Found drain hose clogged clean out opt test ok

We serviced a

KITCHENAID RANGE

Model KDRS505XSS04

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 02/09/2022

"Replace hinges,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS9

Near Pepper Pike, OH 44124

Jason N

Job Details: 02/09/2022

"Cc unit detergent pods not dissolving, dishes not cleanRan diagnostics, found codes 7-1 for no heat, 10-1 for dispenser electrical problem and 6-4 for float switch open. Wash pump turned on during diagnostics, but very low water pressure from spray arms. Checked chopper blade assembly for restriction, found blade loose in bottom, screen is clogged and drive shaft rounded. Unit needs motor/pump assembly. ; ordrng 1 WPW10780877 (Motor/pump assembly)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Olmsted Falls, OH 44138

Marie V

Job Details: 02/09/2022

"Cc that the unit is not agitating and not spinning. Ran auto test, confirmed. Found hub stripped. Cust has the part. No error codes. Replaced hub, ran auto test and calibration . Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Elyria, OH 44035

David R

Job Details: 02/09/2022

"Same issue, water valve cracked. Customer has unit in a non insulated room. Will get down and temp and cause water valves to crack when in use. Replaced valve of t/s. Customer will need to keep a heater in there to heat room. Calling techline to document. Customer will need to keep room heated so valves wont freeze.; used 1 W11210459 (VALVE) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Lorain, OH 44052

Angel

Job Details: 02/09/2022

Cc that unit is getting condensation and started getting a little dirty inside. Explained to customer that her door has a lot of opening around the door in front around the door and underneath door as well causing the moisture to go through all those openings when she was cooking her turkey which turkeys release a lot of water when cooking and building up a lot of moisture. But unit is working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44135

Manny

Job Details: 02/09/2022

"Replaced shifter, opt test ok, customer stated that when tech replaced motor console was scratched on top and another scratched after I left, added pics for office to review. Added part number in case we need to order it. ; ordrng 1 W10877641 (Console panel)"

We serviced a

CROSLEY WASHER

Model CAW42114GW

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/09/2022

"When arrive unit was spinning cancel cycle then try running rinse and spin and also normal cycle show customer unit working as design,in both cycle ,opt test ok"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Jefferson, OH 44047

Joe O

Job Details: 02/09/2022

"Cc: ovens not heating, burners ignite really high then die downFound oven will not ignite, found burner flames low after igniting. Needs regulator; ordrng 1 WPW10546238 (valve-gas)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Jefferson, OH 44047

Joe O

Job Details: 02/09/2022

"Cc: not spinning or agitating, slow drainFound customer has no siphon break on drain. Found error codes f7e5(shifter fault). Found unit is not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Found motor grinding. Needs motorMotor out of stock. Office to reschedule Entitlement shows good date of purchase; ordrng 1 W10890624 (motor-drve), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP5

Near Solon, OH 44139

Brian M

Job Details: 02/09/2022

"Cc of noise Noise coming from diffuser needs diffuser ; ordrng 1 WPW10594329 (control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE HOOD

Model KWCU265HSS0

Near Westlake, OH 44145

Angel

Job Details: 02/08/2022

Cc that unit is humming and wont start. Verified and motor is jammed it just humms turned off unit and tried to spin it by hand and tried again and started but jammed again. Will need motor replaced. Checked for motor and motor is discontinued called BJ to check on part and can not find anywhere else to get part. Can not fix unit. Charged service call.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near North Olmsted, OH 44070

Marie V

Job Details: 02/08/2022

"Cc that when they pass by the unit you can smell gas when not in use. At the moment no gas smell. Took unit off the wall and verify gas line and connection to the unit. No leak, verify lines going up to the burners and verify burners all of them with soapy water, no bubbles. Could not find a leak on unit. Tighten all connections, and Told cust to call gas company to verify where is coming from. At this point could not find the leak."

We serviced a

WHIRLPOOL WASHER

Model GHW9400PT0

Near Avon, OH 44011

Angel

Job Details: 02/08/2022

"Cc that when they turn washer after like 1minute they get a error of FH. Confirmed error comes up when trying to start a cycle. Made sure water was on and it was also took of hose and saw screen was a little dirty cleaned it but still had issue hot water works fine will need inlet water valve replaced. ; ordrng 1 WP8181694 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8410SW03

Near Madison, OH 44057

Dan H

Job Details: 02/08/2022

"Installed new user interface, op test no good , all 3 user interfaces here do the same thing, it is likely in the control, took 3 controls to get one that worked, customer does not want to continue with repair at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Wellington, OH 44090

David R

Job Details: 02/08/2022

"Cc icemaker not working. Water to dispenser is good. Found ice build up in line above icemaker. Steamed out. Put icemaker through cycle, did not call for water. Reset power, replaced icemkaer from t/s. Tested again, did not call for water. Ordering dual valve and control. ; ordrng 1 W11043763 (Control) and 1 W11043013 (Dual valve), used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

KENMORE WASHER

Model 110.21302013

Near Grafton, OH 44044

David R

Job Details: 02/08/2022

Cc unit not cleaning no or spinning. Found actuator just clicking back and forth. Replaced from t/s. Cleared codes. Ran diagnostics and calibration. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFFH2067DW2

Near Cleveland, OH 44109

Marie V

Job Details: 02/08/2022

"Cc that the unit stopped cooling. Confirmed, took temps 68*. Compressor not running. Compressor temp is 170*. Overheating. Verify amps over 10.amps. Unit will need new compressor and Filter drier. Cust will call back if they want to continue ; ordrng 1 5304478809 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near Geneva, OH 44041

Joe O

Job Details: 02/08/2022

"Cc: Sd errorFound error codes f71(suds detected). Ran auto test. Found hub stripped. Needs hub; ordrng 1 W10820039 (hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ashtabula, OH 44004

Joe O

Job Details: 02/08/2022

Cc: squeaking noise in rinseRan auto test and calibration. Could not duplicate issue. Found worn mark on the floor. Advised customer on loading. Raised feet on unit to lift it off the floor. Unit functioning as designed. Op test ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Lyndhurst, OH 44124

Corina B

Job Details: 02/08/2022

Brackets do not line up with the frame. Called BJ showed him how not lined up. Office to reschedule appointment ; ordrng 2 W10813139 (Bracket)s and 2 W10813140 (Bracket)s

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Cleveland, OH 44102

Manny

Job Details: 02/08/2022

"Replaced console ui ran calibration cycle, no error codes opt test ok"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Westlake, OH 44145

Angel

Job Details: 02/08/2022

Cc that unit is not starting and would display loc. Went to take the POP from the customer and he had the tag from the washer and receipt but menards put it as a dryer instead of a washer explained to customer and he said he will go to menards to get the receipt fixed and send us a email of the POP or if not he will get billed to. Customer had the unit in control lock. Explained to him how to lock it and unlock it. Unit working as designed. Opt test ok.

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/08/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KWH0

Near North Olmsted, OH 44070

Angel

Job Details: 02/08/2022

Cc that unit was making a beeping sound and flashing all lights. Ran diagnostics and found error code F8E4 overfill float switch open. Explained to customer what the issue was and the causes of it and she stated that she had over suds. Explained to her that the over suds had to be her issue. Today it was working fine because it dried out already where the float switch is at. Made sure to check for any other leaks and unit was fine. Gave customer some of our test detergent packages to try out instead of the one shes using. Unit working as should. Opt test ok.

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Cleveland, OH 44106

Manny

Job Details: 02/08/2022

"Cc unit not heating, found vent clogged, advise customer to clean vents. Opt test ok"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF5A

Near Ashtabula, OH 44004

Joe O

Job Details: 02/08/2022

Cc: intermittently not startingStarted cycles. Unit continuously starting. Entered diagnostics. Found error code i10(no water). Unit is filling washing and draining. Unable to duplicate issue. Advised customer if unit continues to have issues to leave unit not working(do not cycle power). Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Orwell, OH 44076

Brian M

Job Details: 02/08/2022

Cc unit still frosted up. He defrosted unit Found unit properly working but would like to get a new harness and sensor in it ; ordrng 1 W11545823 (Harness) and 1 W10384183 (thermistor)

We serviced a

GE WASHER

Model GFW450SPM1DG

Near Kent, OH 44240

Brian M

Job Details: 02/08/2022

"Cc no water Found service pointer HL02-19Replace diverter ; ordrng 1 WH43X10059 (diverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5SVAXVQ00

Near Mantua, OH 44255

Brian M

Job Details: 02/08/2022

Cc no cool Found compressor not running Replaced ptc using truck stock Compressor started frost pattern showing Advised to watch ; used 1 8201786 (STARTER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Garfield Heights, OH 44125

Marie V

Job Details: 02/08/2022

Cc that the unit is leaking from freezer to fresh food. Confirmed. Found drain tube clogged. Cleared all out. Removed drain tube and clean it. Op test ok

We serviced a

GE RANGE

Model ZDP484NGP3SS

Near Cleveland, OH 44108

Manny

Job Details: 02/08/2022

"Found door no making contact with the switch no allowing unit to activate heat, cleared debris from bottom of the door opt test ok; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near North Royalton, OH 44133

David R

Job Details: 02/08/2022

"Cc questions about noises. Went over troubleshooting. Noises with compressor coking on, defrost when ice dripping on evap, icemaker calling for water. Checked all fans and compressor. All good. Normal noises. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Aurora, OH 44202

Corina B

Job Details: 02/08/2022

CC that the unit is shaking. Confirmed. Found the basket leaning forward. Leveled the unit. The retainer is missing. Will need a retainer. Cust can install ; ordrng 1 WPW10280024 (Retainer)

We serviced a

WHIRLPOOL RANGE

Model WFE371LVQ0

Near Aurora, OH 44202

Brian M

Job Details: 02/08/2022

Installed control Ran test bake to 300 OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Strongsville, OH 44136

Gabriel P

Job Details: 02/08/2022

"Found error F6E2 and F6E3 both errors lost communication from each other need console and control customer will call whirlpool for coverage ; ordrng 1 W11112656 (Console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Garfield Heights, OH 44125

Marie V

Job Details: 02/08/2022

"Cc that the unit was leaving the clothes wet. Ran diag , no error codes. Ran auto test, heard belt squeaking. Replaced from T/S. Ran calibration. Added towels and pants. Got them wet and started a drain and spin. Showed cust how to load unit. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/08/2022

Found freezer light dim gave estimate customer will not fix ; ordrng 1 W10695459 (Led)

We serviced a

GE OTR MICROWAVE

Model Ceb1599sj1ss

Near Aurora, OH 44202

Corina B

Job Details: 02/08/2022

"CC that the unit is not heating. Confirmed. Found the magnetron rattling. Will need a magnetron, diode and capacitor ; ordrng 1 WB27X27078 (Capacitor) and 1 WB26X28935 (Diode) and 1 WB26X23320 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 23822100

Near Aurora, OH 44202

Brian M

Job Details: 02/08/2022

"Cc unit not spinning out properly Found unit able to spin but not at max speed ; ordrng 1 WP8529935 (motor-drve) and 1 285753A (coupling,motor) and 1 WP661649 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Solon, OH 44139

Corina B

Job Details: 02/08/2022

Replaced the gasket. Advised cust take half of the food out of the refrigerator. Took picture Opt test ok

We serviced a

MAYTAG MICROWAVE

Model MMV5156AAS

Near Lakewood, OH 44107

Angel

Job Details: 02/08/2022

"Cc that unit was loud on start up. Explained to her that the magnetron is the issue and its starting to go and explained to her that i would replace the capacitor as well. Gave customer estimate that she will not fix just use until it dies. Opt test ok.; ordrng 1 WP53001044 (Magnetron) and 1 WP59001168 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Solon, OH 44139

Brian M

Job Details: 02/08/2022

"Cc unit not starting Found error f2e1 but could not duplicate a non start issue Ran auto test and calibration Advised on holding button for 3 seconds Gave quote for ui if issue returns ; ordrng 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KERS303BWH1

Near Mayfield Heights, OH 44124

Corina B

Job Details: 02/08/2022

Replaced the bake element. Heated oven to 350*. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/08/2022

Customer showed pop took pic Cc no ice Found icemaker getting power but not rotating Needs icemaker ; ordrng 1 W11397192 (Icemaker)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model n/a

Near South Euclid, OH 44121

Corina B

Job Details: 02/08/2022

Model/serial tag wiped clean. Advised cust to call the extended warranty company back.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1831QS5

Near Madison, OH 44057

Joe O

Job Details: 02/08/2022

"Cc: not cooling properlyFound temps in ff section and freezer at 44 degrees. Found partial frost pattern on evaporator. Found unit only pulling .6 amps. Needs compressor, evaporator, and drierCustomer does not want to repair at this time ; ordrng 1 240550942 (compressor) and 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Madison, OH 44057

Joe O

Job Details: 02/08/2022

"Installed rail slides, and ice maker. Cycled ice maker. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Cleveland, OH 44105

Marie V

Job Details: 02/08/2022

"Cc that the unit is making loud noises, confirmed. Found that rollers and pulley needed to be replaced. Replaced dryer kit from T/S. Oiled rollers and pulley. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model MGDB765FW0

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 02/08/2022

Found no issue with unit is working as designed

We serviced a

GE RANGE

Model JS630DF4WW

Near Perry, OH 44081

Joe O

Job Details: 02/08/2022

"Cc: burners not working, not bakingFound unit is not receiving proper power. Had customer cycle breaker. Unit still not receiving proper power. Need electrician"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/08/2022

"Cc unit not filling. Removed kick plate and found valve connector not pushed all the way in the valve, secured connector unit started filling, ran diagnostics cycle unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near North Royalton, OH 44133

David R

Job Details: 02/08/2022

"Cc unit not cooling. Temp reads 46* in FF and 10* FZ. Temp slowly rising. Evap in FZ slight frost pattern but not complete. Sealed system job. Customer paid SVC only, do not order parts.*** place as 3 job count ; ordrng 3 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Seven Hills, OH 44131

David R

Job Details: 02/08/2022

Replaced heater. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Cleveland, OH 44109

Marie V

Job Details: 02/08/2022

Cc that the freezer gasket (door) is not sealing all the way. Confirmed. Used steamer. Steamed out gasket. Started sealing all the way. Told cust to allow gasket to cool down for at least an hour so it can cool down in that shaper. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma, OH 44129

Gabriel P

Job Details: 02/08/2022

Confirm leaking in the middle underneath I level unit and it stop leaking told customer to wait for cycle to end if it leaks i order some parts for unit if it doesnt leak told him to reach us so we can cancel order ; ordrng 1 W10860142 (Inner) and 1 WPW10491331 (Arm)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Independence, OH 44131

David R

Job Details: 02/08/2022

Replaced top right FZ LED. Tested. Good. Op test ok.

We serviced a

WHIRLPOOL DRYER

Model wed87hedw1

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/08/2022

"Replaced heater ran normal cycle unit is heating, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Mentor, OH 44060

Joe O

Job Details: 02/08/2022

Cc: clanking noiseFound error code f8e1(long fill). Ran auto test. No abnormal noises found. Found drain hose is ran across the back of unit and wall. Advised when in spin the hose can hit the wall and back of unit. Also advised when shifting from agitate to spin the unit may make some noise. Ran manual spin and agitate. Found drain slightly hitting unit. Unit very well balanced. Unit functioning as designed. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

JENN-AIR WALL OVEN

Model JMW2430WS02

Near Rocky River, OH 44116

Angel

Job Details: 02/08/2022

Cc that units inner glass shattered. Confirmed inner oven glass is shattered will need to be replaced. Ordering part.; ordrng 1 WPW10176100 (Inner glass)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Shaker Heights, OH 44122

Brian M

Job Details: 02/08/2022

Cc of noise Found vibration coming from underneath Lifted front noise stopped adjusted feet advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Manny

Job Details: 02/08/2022

"Replaced both valve, ran harvest test ice maker filling opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44128

Manny

Job Details: 02/08/2022

"Console never arrived, replaced heater unit still needs the ui, reordering ui; used 1 W11460962 (Panel ui) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, OH 44137

David R

Job Details: 02/08/2022

"Cc unit not finishing cycle. Error codes F8E1, F2E1, F0E9, F0E5, F0E7. Found cold water turned off and hot/cold reversed. Corrected. Found drain hose not at correct height, sitting on floor, corrected and put at correct height and in wash tub. Customer floor in basement leaning so customer will need to get a piece of wood to put under right side to balance evenly. Wash washer in diagnostics, good. All components working."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Westlake, OH 44145

Manny

Job Details: 02/08/2022

"Cc unit not cooling properly, unit is sitting in the garage next to the door and ambient temp is equal to unit temp advise customer to move the unit to a warm are or the garage needs to be heated for the unit to work since its so cold compressor will never start."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Bay Village, OH 44140

Gabriel P

Job Details: 02/08/2022

Confirm evaporator frozen with ice steaming all ice to check for harness and control found bad harness ordering ; ordrng 1 W11581973 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Shaker Heights, OH 44122

Brian M

Job Details: 02/08/2022

"Cc unit not washing Found sump getting power but not running Needs sump assembly ; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44102

Marie V

Job Details: 02/08/2022

"Replaced control board, ran auto test, pass. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44129

David R

Job Details: 02/08/2022

"Replaced UI. Went through diagnostics and ice maker still not cycling even when pressing test button and in diagnostics will not cycle or call for water. Calling techline, found icemaker harness to cabinet, black wire broken from connection. Video chat and took pics. Non repairable. Whirlpool will be in touch with customer. ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44108

Corina B

Job Details: 02/08/2022

Replaced the harness. Steamed out the evap. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Avon Lake, OH 44012

Angel

Job Details: 02/08/2022

"Cc that unit has power but will not start. Confirmed took down unit and checked capacitor, magnetron, and transformer and tested good. Tested unit with out the panel on and worked once i put the bottom screws on bottom cover it started doing the issue again took off screws and worked again found that the bottom cover was hitting the bottom of cavity making it short out pulled out a little and tested unit and started working again. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Mentor, OH 44060

Joe O

Job Details: 02/08/2022

Installed suspension rods. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Novelty, OH 44072

Brian M

Job Details: 02/08/2022

Cc f2e1 error Verified errorReplaced ui Ran test bake in both ovens OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willoughby, OH 44094

Corina B

Job Details: 02/08/2022

"CC that the unit would not work, confirmed. Checked power to control to pump and motor, 7 volts. Will need a new control, office to reschedule.; ordrng 1 W11305308 (Control)"

We serviced a

MAYTAG DISHWASHER

Model MDBH949PAB2

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/08/2022

"Cc that the unit started making a banging or knocking noise and smoke came out of it. Confirmed. Took panel off and a control burned out the wires including UI. Unit will need new control, harness and Ui. Harnes is not longer available.; ordrng 1 W10496101 (Harness, not available) and 1 W10595568 (Control) and 1 W10811161 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Westlake, OH 44145

Manny

Job Details: 02/08/2022

"Cc unit not draining, verified and unit is not draining, ran diagnostics have erro code F9E1 for draining issue, checked garbage disposal for restriction, all clear, checked pump for restriction, all cleared pulled unit out and noticed the drain hose was installed wrong and was kinked, installed the drain hose the correct way and no more kinked and unit is draining properly, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/08/2022

"Replace heater tube,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWM2

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/08/2022

Installed valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE RANGE

Model CGS990SET5SS

Near Mentor, OH 44060

Joe O

Job Details: 02/08/2022

Cc: not heating lower ovenFound igniter is open. Needs lower oven igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Painesville, OH 44077

Joe O

Job Details: 02/08/2022

"Found dispenser drawer broken upon arrival. Spoke with DH, he stated more likely a valve. Re ordering dispenser drawerAlso needs cold water valveSecond tech still needed to remove dryer; ordrng 1 W11316256 (valve) and 1 W11524105 (Dispenser drawer assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near North Ridgeville, OH 44039

David R

Job Details: 02/08/2022

"Turned off power to fridge until part replaced. Replaced icemaker. Ran test 57, harvest, then ran water fill test 45, good. No error codes. Give 24 hours for ice. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Lorain, OH 44052

Angel

Job Details: 02/08/2022

Arrived at home and when customer answered she stated that rent a center has the washer not her. So she cancelled appointment at door.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Chardon, OH 44024

Dan H

Job Details: 02/08/2022

"Customer complaint that lid will not unlock, lid was unlocked when tech arrived, ran diagnostics no error codes found, Lid locks and unlocks, found large load inside basket, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , found unit not leveled and rocking, leveled unit ran drain and spin cycle, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Dan H

Job Details: 02/08/2022

"Customer complaint that unit is not starting, ran diagnostics found f7e4(basket reengagement failure) error code, shifter, and slider test good, no wear on slider or motor , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11419171 (Cntrl)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model Wzf34x20dw01

Near Chardon, OH 44024

Dan H

Job Details: 02/08/2022

"Customer complaint that unit is not cooling properly, temperature at 12 degrees, compressor and evaporator fan are running, found unit not defrosting completely, unit entered defrost but shut off before complete , unit needs new defrost thermistor ; ordrng 1 WPW10383615 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS2

Near Kirtland, OH 44094

Dan H

Job Details: 02/08/2022

"Customer complaint that unit is not cycling, wash motor is not pumping, wash motor is receiving 120vac, unit needs new sump assembly, customer does not want repair at this time; ordrng 1 W10805015 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS

Near Mentor, OH 44060

Dan H

Job Details: 02/08/2022

"Customer complaint that unit is not dispensing ice, unit is not ejecting ice, twist mechanism feels broken and loose, ice maker is receiving 14vdc, ice maker is overflowing causing dispenser to jam, fill tube is clear, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER ELE

Model GTD65EBSJ3WS

Near Painesville, OH 44077

Dan H

Job Details: 02/08/2022

"Customer complaint of loud clunking noise, noise is lint build up on blower wheel, cleared lint from blower wheel housing, op test good"

We serviced a

MAYTAG WASHER

Model NFW5800HW2

Near Madison, OH 44057

Joe O

Job Details: 02/07/2022

Cc: f9e1 errorFound error codes f9e1(long drain). Ran quick test cycle. Found unit not draining. Pulled drain. Found debris is drain. Removed debris. Ran test cycle. Ran quick cycle. Canceled. Op test ok

We serviced a

AMANA MICROWAVE

Model AMV2307PFS

Near Madison, OH 44057

Dan H

Job Details: 02/07/2022

"Installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Madison, OH 44057

Dan H

Job Details: 02/07/2022

"Customer complaint of groaning noise, noise is coming from wash motor, unit needs new sump assembly , part is out of stock so not scheduling return appointment ; ordrng 1 W11416362 (Sump)"

We serviced a

KENMORE WASHER

Model 110.2888279

Near Madison, OH 44057

Joe O

Job Details: 02/07/2022

"Cc: not spinningFound coupler broke. Found unit will not release basket to spin. Found agitator dogs worn. Found basket drive worn. Unit grinding when spinning at coupler. Spoke with BJ, he stated unit will need a complete rebuild. Needs gear case, basket drive assembly, coupler, and agitator dogsCustomer does not want to repair at this time ; ordrng 1 80040 (agitator dogs) and 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285753A (coupling,motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 417.947023

Near Cleveland, OH 44129

Manny

Job Details: 02/07/2022

"Cc unit not working, set unit to normal dry motor is humming and heater is activated, found motor seized unit will need motor and blower wheel. Customer paid for service ; ordrng 1 134196602 (Drive motor) and 1 131476300 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Olmsted Falls, OH 44138

David R

Job Details: 02/07/2022

"Replaced drain pump and leveled unit. Tested, good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Newbury Township, OH 44065

Brian M

Job Details: 02/07/2022

Installed lid OP Test Ok

We serviced a

KENMORE WASHER

Model 110.289428891

Near Cleveland, OH 44126

Gabriel P

Job Details: 02/07/2022

"Transmission is shock will need to be replace customer will think about it ; ordrng 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/07/2022

Water penetrating threw seal ordering ; ordrng 1 W10909089 (Botton seal) and 1 W11177741 (Gasket) and 1 W10837249 (Spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ05

Near Brooklyn, OH 44144

Marie V

Job Details: 02/07/2022

"Cc that the ice maker started filling with water non stop, freezer got full with water and the bin, then the ice maker started making a grinding noise, cust shut it off. Confirmed. Replaced ice maker, cycled it, it filled with water, no leaks. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFB

Near Thompson, OH 44086

Dan H

Job Details: 02/07/2022

"Recovered refrigerant, installed evaporator, heat exchanger , and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"