We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
Marie V
Job Details:
02/21/2022
"Replaced ui, cam and belt. Ran auto test and calibration. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, OH 44039
Marie V
Job Details:
02/21/2022
Replaced door. Leveled. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Ridgeville, OH 44039
Marie V
Job Details:
02/21/2022
"Cc that the unit makes a lot of noise . Ran auto test pass. Ask for some towels . Added to the unit got the, wet and set them off balance . Asked cust if this was the noise. She said yes. Explain that when that happens they have to press pause and wait till unit stops and rearrange the clothes. Set the load properly and showed cust . Unit had an off balance load. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDC4809PAW2
Near Ashtabula, OH 44004
Dan
Job Details:
02/21/2022
"Customer complaint that unit is not draining, started normal wash cycle, unit filled , canceled cycle, unit drained completely, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Ashtabula, OH 44004
Dan
Job Details:
02/21/2022
"Customer complaint that cycle time is not correct, showed customer how to use control, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Andover, OH 44003
Dan
Job Details:
02/21/2022
"Customer complaint that water will not stop pouring into unit, started normal wash cycle, valves opened and closed, unable to duplicate the problem , unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Roaming Shores, OH 44084
Dan
Job Details:
02/21/2022
"Customer complaint that unit is not agitating, unit unplugged, plugged in, drain pump started, unit is in continuous drain, canceled, ran diagnostics no error codes found, ran manual test cycle, lid locks, unit agitates and spins, valves open and close, drain pump is working, started normal wash cycle, unit filled and began agitating, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Painesville, OH 44077
Dan
Job Details:
02/21/2022
"Customer complaint that unit is not making ice, found fill tube frozen, no power to fill tube heater, unit needs new control; ordrng 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model DRB1901CW
Near Madison, OH 44057
Dan
Job Details:
02/21/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 2 degrees, found evaporator frozen solid, unit needs new defrost timer and defrost thermostat ; ordrng 1 WP67001036 (Def tim) and 1 12001937 (Tstat)"
We serviced a
GE WASHER
Model GTWN4250D0WS
Near Madison, OH 44057
Dan
Job Details:
02/21/2022
"Customer complaint that unit is not spinning, confirmed, found gear oil outside of case, mode shifter is open, unit needs new transmission ; ordrng 1 WH38X10019 (Transmission), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Strongsville, OH 44149
David R
Job Details:
02/21/2022
Replaced display UI. Unit display is working when cycles are going through. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44111
Gabriel P
Job Details:
02/21/2022
Found motor dispenser shaft broken ordering part needed ; ordrng 1 W11310391 (Motor dispenser) and 1 WP63052-2 (Yok) and 1 W11378860 (Spacer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details:
02/21/2022
"Replace filter housing,opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Burton, OH 44021
Brian M
Job Details:
02/21/2022
"Cc unit not cooling in ff section Found evap fan motor getting power but not running Needs fan ; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA20ERSS00
Near Chagrin Falls Township, OH 44022
Brian M
Job Details:
02/21/2022
Cc random non cooling Found temps to be normal-1 in freezer and 38 in fridge Called whirlpool Ran test on main control Compressor is functioning properly Advised to replace main control Main control is NLA; ordrng 1 8208317 (Control nla)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHV00
Near North Ridgeville, OH 44039
David R
Job Details:
02/21/2022
Replaced left door. Ran diagnostics and called for water for icemaker. Op test ok. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Chagrin Falls, OH 44023
Brian M
Job Details:
02/21/2022
Installed icemaker and valve Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW5
Near Aurora, OH 44202
Brian M
Job Details:
02/21/2022
Cc unit wont drain Found hose to be clogged Removed clog Advised to run dishwasher cleaner OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBCA06XPBL00
Near Amherst, OH 44001
David R
Job Details:
02/21/2022
"Cc unit not cooling. Compressor not coming on. Not getting 120 to compressor. Went and checked thermostat control. 120 coming in. 4344725 tstat control is discontinued, did nationwide search as well. Customer to pay SVC only."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, OH 44202
Brian M
Job Details:
02/21/2022
Cc of leak Can not duplicate issue but unit is known for dispenser leakage Recommend to replace dispenser ; ordrng 1 W11524103 (Dispenser)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Streetsboro, OH 44241
Brian M
Job Details:
02/21/2022
Found leak at compression fitting on evap Tried to replace fittings but not enough on evap to reach ; ordrng 1 W11407409 (Evap)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Oberlin, OH 44074
David R
Job Details:
02/21/2022
"Drain pump has been replaced. Not draining. Found when installed the drain house connection at tub was turned opposite way pinching it and causing not to drain. Corrected, tested, good op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chardon, OH 44024
Brian M
Job Details:
02/21/2022
Installed heater Ran test cycle Sump assembly has pound grinding noise Needs sump ; ordrng 1 W11416363 (Sump)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Orwell, OH 44076
Brian M
Job Details:
02/21/2022
Cc unit still not functioning properly after hose fixed Ran cold water test found cold water trickling Replaced using truck stock ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Amherst, OH 44001
Angel
Job Details:
02/21/2022
Cc that unit is not making ice since they bought the unit customer said he tried to reset it but would not do anything. Verified and made sure fill tube was not frozen reseted icemaker and worked but since the customer has had problems since they bought it i replaced icemaker tested it and cycled and filled as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, OH 44074
David R
Job Details:
02/21/2022
"Cc unit is leaking from either side or middle after about an hour of running. Customer had another come out and they replaced float switch, still leaking. Ran diagnostics, no error codes. Ran through diagnostics and followed tech sheet. All spray arms are moving correctly but can hear motor getting stuck and arms sticking. No blockage. Ordering and replacing bottom door seal and gasket and wash motor. ; ordrng 1 W11177741 (Gasket) and 1 W11087376 (Wash motor) and 1 W10909089 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44102
Gabriel P
Job Details:
02/21/2022
"Steam gasket and level unit confirm is sealing,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44105
Gabriel P
Job Details:
02/21/2022
Found freezer light dream try replacing but it had to much insulation when finally was able to take out but wire snap call whirlpool explain situation is not repairable
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW1
Near Newburgh Heights, OH 44105
Gabriel P
Job Details:
02/21/2022
Customer said panel not turning on and that is the second unit with same issue advise her is probably a voltage issue check voltage found L1 to N 246v and L2 to N 1 v she will need and electrician opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Parma, OH 44134
Gabriel P
Job Details:
02/21/2022
Call whirlpool spoke to robert explain customer said is not cooking on air fryer after cooking a pork chop for 7 minutes I didnt cook, advise customer to leave for more time and monitor by turning light on on oven or use other settings like bake or broil or convection if she has a complaint she need to call consumer assist unit working as design.
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Sheffield, OH 44054
Marie V
Job Details:
02/18/2022
Replaced capacitor. Ran calibration. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Angel
Job Details:
02/18/2022
"Cc that unit is making loud noise when washing. Started a wash and could not hear the sound. So looked underneath and unit was full of gearcase oil, will need gearcase, belt, cam, and also ordering capacitor and shifter because they were full of gearcase oil as well. Ordering parts.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Shifter) and 1 W11428524 (Capacitor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Austinburg, OH 44010
Joe O
Job Details:
02/18/2022
"Cc: water sticking on when dispensingFound relay on control sticking until doors opened. Needs controlCustomer does not want to repair at this time; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Ashtabula, OH 44004
Dan
Job Details:
02/18/2022
"Customer complaint that element is not working properly, confirmed, installed new infinite switch, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Cleveland, OH 44124
Jason N
Job Details:
02/18/2022
"Installed ice maker. Ran manual cycle test, ice maker indexed and filled mold with water. Op test good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Orwell, OH 44076
Dan
Job Details:
02/18/2022
"Customer complaint that unit is not heating, confirmed, found thermal cut off open, installed new thermal cut off, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, OH 44120
Jason N
Job Details:
02/18/2022
"Installed timer. Ran dryer op test. Op test no good, no heat. Rechecked thermals, found operating thermostat is also reading open. Jumped out and retested, element powered on. Unit needs operating thermostat. ; ordrng 1 WP8318268 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, OH 44136
David R
Job Details:
02/18/2022
"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 69g r600, unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near North Ridgeville, OH 44039
Angel
Job Details:
02/18/2022
Cc that they had to put shims underneath legs on range to get it to the height of the counter top. I looked at the legs on the range and they were extended to the point you dont want to extend anymore because they will bend. Explained to her that i can not do anything from this point because unit is as designed. I explained to her that the shims were fine if she wanted the unit to the height of the counter top. But the legs can not be extended anymore. Unit is as designed. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Cleveland, OH 44120
Jason N
Job Details:
02/18/2022
"Cc unit leaking under unitCustomer stated unit started leaking a large amount of water a few minutes into the cycle. Ran wash cycle for 25 minutes, observed unit. Did not see any leaks from unit. Checked drain hose installation. Could not duplicate leak on unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB
Near North Ridgeville, OH 44039
Angel
Job Details:
02/18/2022
"Cc that unit is not cooling but ff section is good and freezing stuff. Took temps and freezer was at 60* and ff section at 49* explained to customer when there is a leak in the system the compressor tries to keep running so it can maintain the temperature and what it does is freeze stuff in the ff section. Took off evap cover and had no frost pattern only by the cap tube and one row of the evaporator. Could not tap system because the unit is still holding some temperature on ff section for the customer. Called BJ and stated to order compressor, evaporator and uv filter drier. Ordering parts.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near North Ridgeville, OH 44039
Angel
Job Details:
02/18/2022
Cc that unit will be working fine and all of the sudden turn off. Verified power to unit and had 240vac but when you move the cord on the box it will go from 240vac to 120vac explained to customer and showed him he will need an electrician to verify the outlet box seems to be a wire loose.unit under Costco extended warranty. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEQ
Near North Ridgeville, OH 44039
Angel
Job Details:
02/18/2022
"Cc that unit was making loud vibrating sound when dispensing water. Confirmed after the second time she filled up the cup the unit started making a vibrating sound coming from the filter housing. Asked customer when did she replace filter and she wasnt sure she said she had another one we replaced it tried it again about 6 to 8 times and no vibrating sound. Explained to her that it couldve just been a bad filter but if it does it again later on it will need the filter housing. Unit as of now dispensing water as should and has good pressure as well. Leaving the filter housing as estimate incase later on the unit starts making the sound again.; ordrng 1 WP12956202 (Reservoir/ filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Corina H
Job Details:
02/18/2022
Replaced the heater. Opt test ok
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Chagrin Falls, OH 44023
Joe O
Job Details:
02/18/2022
Installed control. Programmed. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44023
Joe O
Job Details:
02/18/2022
"Cc: no cycle signalFound cycle signal turned on, no sound. Needs ui.Ui out of stock. Office to reschedule; ordrng 1 W11478526 (Ui)"
We serviced a
GE DRYER
Model GTD84GCPN0DG
Near Avon Lake, OH 44012
Marie V
Job Details:
02/18/2022
"Cc that the unit leaks as soon and you select steam feature cycle. Confirmed. Removed front panel and found water line not connected properly, corrected issue. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Avon, OH 44011
Angel
Job Details:
02/18/2022
Cc that unit was still leaking showed me a video and and water was coming out the front of the door made sure it wasnt leaking from the dispenser seal so i took off front panel and it was good explained to customer that the seal on the bottom of door has to be replaced because the cabinet seal looks good and there is nothing else there that could be it everything else looks good. Removed door seal and it was in bad condition Replaced door seal from surplus. Opt test ok.; ordrng 1 W10909089 (Seal)
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near North Royalton, OH 44133
David R
Job Details:
02/18/2022
"Sock fell out as soon as I opened vent, charging SVC only. Unit test good, op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Euclid, OH 44132
Corina H
Job Details:
02/18/2022
"CC that the unit does not finish a cycle. Confirmed. Ran diag F7E1 BASKET SPEED FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Shifter failed. Replaced the shifter from t/s. Ran a calibration. Opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.15919001
Near Euclid, OH 44117
Corina H
Job Details:
02/18/2022
Replaced the water valve. Ran a fill cycle several times. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITWH3
Near Garfield Heights, OH 44125
Jason N
Job Details:
02/18/2022
"Installed inlet water valve. Hot water valve does not shut off completely and is leaking at the packing nut. The water issue customer is having with no water at sink is a failed faucet stem valve not allowing hot or cold water up to faucet, this is not associated with anything done for dishwasher repair. Advised customer to have a plumber replace hot water valve and faucet. Ran unit cycle test, unit filled with hot water and started washing. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Aurora, OH 44202
Joe O
Job Details:
02/18/2022
"Cc: leaking. Found dent in tub, leaking past factory seam. Needs tubTub out of stock. Office to reschedule ; ordrng 1 W11409866 (Tub)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, OH 44130
Marie V
Job Details:
02/18/2022
"Tub is damage, took pics. Office will contact once they have eta on the part; ordrng 1 W10371566 (Tub)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ01
Near Perry, OH 44081
Dan
Job Details:
02/18/2022
"Installed new ice maker and control, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE0
Near Painesville, OH 44077
Dan
Job Details:
02/18/2022
"Installed new control and filter head, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bedford, OH 44146
Jason N
Job Details:
02/18/2022
Cc unit not advancing cycles. Ran diagnostics. Found code f8e1 for no/low fill. Found drain hose laying on floor routes into floor drain. Elevated drain hose and secured. Cleared codes and ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Joe O
Job Details:
02/18/2022
Found incorrect parts ordered. Need inner and outer microwave doorReturning tech will need drill and rivet gun; ordrng 1 W10687342 (door/mw) and 1 W11110515 (glass-door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Avon Lake, OH 44012
Angel
Job Details:
02/18/2022
Replaced ui control. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB6
Near Parma, OH 44134
David R
Job Details:
02/18/2022
"Replaced control, still not coming on, no display for control. Will not let me go into program, service or any other modes. Control for UI 12939601 is discontinued. Parts will be research but as of now are discontinued. I took new control with me. ; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near South Euclid, OH 44121
Corina H
Job Details:
02/18/2022
CC that the unit is not draining. Confirmed. Found the drain hose blocked with food. Cleared the drain hose with food. Draining now. Opt test ok
We serviced a
MAYTAG DRYER
Model MGDC215EW1
Near Maple Heights, OH 44137
David R
Job Details:
02/18/2022
"Replaced door handle. Good, tested. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lyndhurst, OH 44124
Corina H
Job Details:
02/18/2022
Replaced the heater. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Garfield Heights, OH 44125
David R
Job Details:
02/18/2022
"Replaced parts, tub assembly ring, ran diagnostics and heavy duty, bulky sheets options for more water. Good. Unit is leveled. Good. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Solon, OH 44139
Corina H
Job Details:
02/18/2022
Model serial tag are missing part of the CC that the unit is not washing well. Started a cycle. Found the spray arms full of food. Will need the upper and lower spray arms. Cust can install parts; ordrng 1 WPW10448645 (Spray arm) and 1 WPW10491331 (Spray arm)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Mantua, OH 44255
Joe O
Job Details:
02/18/2022
Found new panel damaged. Re ordering panelPanel out of stock. Office to reschedule ; ordrng 1 W11490883 (Panel)
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Parma, OH 44134
David R
Job Details:
02/18/2022
"Replaced main control and UI, harness and a surplus motor w11026785. Ran diagnostics test cycle and factory cycle. Ran a quick wash, good. Only worked 1-2 times then F7E1 popped up. Order motor, shifter and cap; ordrng 1 W11395618 (Cap) and 1 W11026785 (Motor) and 1 W11395618 and 1 W11481722 (Shifter)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Kirtland, OH 44094
Corina H
Job Details:
02/18/2022
"CC that there is a burning smell. Confirmed. Found something burnt on the heater. Ran a calibration scrubbed the heater. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details:
02/18/2022
Installed main board and UI. Ensured all functions started properly. Op test good.
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW0
Near Aurora, OH 44202
Joe O
Job Details:
02/18/2022
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS1
Near Chagrin Falls, OH 44023
Jason N
Job Details:
02/18/2022
"Cc unit LF large burner not working Found no power from L on infinite switch to burner. Replaced infinite switch. Tested burner operation, both elements heating up. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
David R
Job Details:
02/18/2022
"Shifter and actuator good. Got a stuck key and main control fault as well. Canceled and reset unit. Cleared error codes. Ran diagnostics and calibration, unit is working good. Found a coin stuck in between impeller. Removed. Unit is running normal. Ran a normal cycle as well to test. Good. Op test ok.*** if occurs again, based on error codes would suggest replacing main control"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Painesville, OH 44077
Joe O
Job Details:
02/18/2022
Installed dispenser drawer and valve. Ran test cycle. Op test ok
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Willoughby, OH 44094
Corina H
Job Details:
02/18/2022
Replaced the heater. Opt test ok
We serviced a
GE WASHER
Model GUD27GSSM2WW
Near Painesville, OH 44077
Dan
Job Details:
02/18/2022
"Customer complaint that unit is not spinning and leaking, ran drain and spin cycle, unit spins, drain pump is working, ran normal wash cycle, unit filled and agitated, switched to drain and spin, units drained and began spinning, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Mentor, OH 44060
Dan
Job Details:
02/18/2022
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, heater is not working, found heater open, installed new heater, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Eastlake, OH 44095
Dan
Job Details:
02/18/2022
"Customer complaint of noise when agitating, ran diagnostics found f0e5( off balance load detected) error code, confirmed noise, found a quarter stuck in agitator, removed, found hub stripped out, installed new hub, op test good ; used 1 W10528947 (Hub) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Mentor, OH 44060
Dan
Job Details:
02/18/2022
"Customer complaint that ice maker is not working and unit is freezing food in fresh food section, fresh food section temperature at 29 degrees at the bottom, ice maker is receiving 120vac , unit needs new ice maker, air damper , and control; ordrng 1 242303002 (Air damper) and 1 A01078804 (Cntrl) and 1 241642534 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Cleveland, OH 44113
Angel
Job Details:
02/18/2022
"Cc that unit was not making ice. Checked temperatures and freezer was at -2* and ff section was at 34*. Ran diagnostics and tested ice maker and passed checked heater and was good as well and fill tube was not frozen. Checked the ice box fan in diagnostics as well and was not running checked on control board to see if on the P9 connector was sending the 12vdc and it was will need ice box fan replaced. Ordering part; ordrng 1 W11407678 (Icebox fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Avon, OH 44011
Angel
Job Details:
02/18/2022
Cc that unit was leaking on the left corner on floor. Verified put unit into a rinse and took off front panel after about 10mins there was a puddle of water but coming from the back of unit removed unit from cabinet and found it was leaking from the drain hose connection clamp was loose. Removed hose cleaned hose reinstalled and retightened clamp properly tested unit again and did not leak anymore. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS69EJSS0
Near Painesville, OH 44077
Dan
Job Details:
02/18/2022
"Customer complaint of ice build up on freezer section floor m confirmed, found evaporator drain tube clogged, cleared, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Gabriel P
Job Details:
02/18/2022
"Found service pointer shifter replace and found belt stretch replace also found off balance load delete error ran calibration ; used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, OH 44147
Gabriel P
Job Details:
02/18/2022
Customer complaint of leaking threw ice chute dispenser try doing the 2 tablespoons of water test for ice chute door seal and it leak did not hold ordering ice chute ; ordrng 1 WPW10577864 (Ice chute)
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062DEM00
Near Independence, OH 44131
Marie V
Job Details:
02/18/2022
"Cc that the water comes out very little and makes a noise. Confirmed. Unit will need filter head. Cust will order part and install himself. Op test ok; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Garfield Heights, OH 44125
Marie V
Job Details:
02/18/2022
"Cc that the unit did not finish the cycled and left the blanket wet. Ran diag found error code F0E5 off balance load detected. Asked cust if the unit was shaking a lot he said yes. Explain that unit stop because it was off balance. When that happens you have to pause the unit rearrange the blanket and started back up. If the unit cancels the cycle, run a drain and spin. Op test ok calibrated unit."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HW3
Near Parma Heights, OH 44130
Marie V
Job Details:
02/18/2022
"Cc that the unit does not heat. Confirmed. Put kill a watt meter on , unit is drawing 6.7 amps. Unit will need new magnetron. Cust will call whir to see if they help with the repair. ; ordrng 1 W11230995 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB00
Near Lorain, OH 44052
Angel
Job Details:
02/18/2022
Cc that unit was frosting up in freezer. Verified and had a little frost in the center of the door company from stewards appliance came out and sealed the cabinet with silicone and around the gasket and got better but still had some frost buildup. I looked around the door and found the the freezer door was missing a washer on hinge making the door sag a little installed washers on the hinge and door lifted and also steamed gasket to have a Better seal around the cabinet. Opt test ok.; used 3 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Gabriel P
Job Details:
02/18/2022
Found no power on outlet need and electricians
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Cleveland, OH 44134
Gabriel P
Job Details:
02/18/2022
"Unit need leveling correct issue also noise is normal,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44102
Gabriel P
Job Details:
02/18/2022
"Replace led light,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lakewood, OH 44107
Gabriel P
Job Details:
02/18/2022
Cabinet was damage on the left side ask customer what he wants to do and he said thats fine so started taking unit apart and wants I got the back panel out and harness disconnect from tub he came downstairs and said he change his mind advise him to next not to do that we do not like to do double the work so put back together and re ordering cabinet ; ordrng 1 W10676680 (Cabinet)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
02/18/2022
"Ran diagnostic found all thermistor good and fan baffle good as well explain customer about blocking vent and cannot find a failure issue with unit advise to monitor,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Olmsted Township, OH 44138
Marie V
Job Details:
02/18/2022
Cc that the lights are out. Confirmed. Found freezer light needed to be replaced. Replaced freezer light. Op test ok
We serviced a
MAYTAG DRYER
Model MGDC200XW2
Near Lorain, OH 44052
Gabriel P
Job Details:
02/17/2022
"Found squeak sound from rollers replace from t/s,opt test ok ; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH01
Near Lorain, OH 44052
Angel
Job Details:
02/17/2022
Cc that unit is not cooling and ice became water. Unit was unplugged when i arrived. Took off cover evaporator cover and plugged in unit waited 10 to 15 mins to see what frost pattern unit had and it had no frost pattern at all. Checked amperage on compressor and had .50amps unit has a low side leak. Will need evaporator compressor and filter drier replaced. Gave customer estimate and said they will buy new unit. Charged service call.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Lorain, OH 44053
Angel
Job Details:
02/17/2022
Cc that unit was not operating. Verified and it would not start took off panel where control board is at and the board had no power coming in tested the outlet and said it was good but no power changed the cord to another outlet and worked will need outlet replaced. Got it to diagnostics did a calibration and auto test. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Perry, OH 44081
Joe O
Job Details:
02/17/2022
Cc: leaking hose under unitReplaced drain hose. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Chardon, OH 44024
Joe O
Job Details:
02/17/2022
"Cc: not spinning clothes out properlyFound error codes f0e5(off balance) f2e1(stuck key). Found suspension extremely bouncy. Needs suspension rods; ordrng 1 W10780045 (suspension), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF570SSJ5SS
Near Cleveland, OH 44102
Manny
Job Details:
02/17/2022
"Replaced drain pump, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Euclid, OH 44119
Jason N
Job Details:
02/17/2022
"Cc unit making chime noises and not startingCustomer stated the unit will not allow her to chose anything on the control and will not start a cycle most times. Verified console controls will not respond without raising and lowering lid several times. Ran diagnostics, found code f5e1 for lid switch fault, lid is up. Unit needs lid latch. Replaced using truck stock. Ran lid latch test and op test. All functions normal. Op test good.; used 1 W10810403 (Latch) from stock"
