Near Streetsboro, OH 44241
Brian M
Job Details:
11/24/2020
WASHER WHIRLPOOL RTW4516FW2 Cc unit not spinning Found belt broken Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10006384 (
Near Willoughby, OH 44094
Joe O
Job Details:
11/24/2020
WASHER WHIRLPOOL WFW8620HC2 "Installed shocks. Ran quick test cycle. Ran drain and spin. Still loud in spin. Called whirlpool tech line spoke with Robert, he stated sounds like tub is out of balance. Needs tub assembly ordrng 1 W11287257 (TUB ASSEMBLY)"
Near Kent, OH 44240
Brian M
Job Details:
11/24/2020
DBL WALL OVEN WHIRLPOOL WOD93EC0AS05 Installed control but could not install TOD Unit will not come out far enough to get behind unit Unit not installed correctly Needs 2 tech to get unit out ; schdld next appmnt for 12/4 FRI !
Near Williamsfield, OH 44093
Jeff M
Job Details:
11/24/2020
WASHER MAYTAG MVWB835DW4 The customer has not received the main control yet there is no tracking information on this partner possibly should re-order; ordrng 1 W11170706 (cntrl-elec)
Near Cleveland, OH 44109
Dan H
Job Details:
11/24/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees, freezer section temperature at 71 degrees, compressor is not running, compressor windings are good, installed new Orion board, compressor is only drawing 46 wat
Near Concord Township, OH 44077
Joe O
Job Details:
11/24/2020
DRYER MAYTAG med3500fw0 "Cc: not heatingFound unit receiving proper power. Found element open. Needs element; ordrng 1 WP8544771 (element10349), used 1 SHIPPING (shipping and handling) from stock"
Near Amherst, OH 44001
Gabriel P
Job Details:
11/24/2020
DISHWASHER KITCHENAID KDTM804ESS2 Replace parts but notice the top spray arm blew off ordering customer will install ; ordrng 1 WP3400918 (upper spray arm ret) and 1 WPW10327455 (spray arm upper)
Near Lorain, OH 44053
Gabriel P
Job Details:
11/23/2020
WASHER MAYTAG MHW6630HW0 "Replace dispenser ran feel test,pass opt test ok"
Near Strongsville, OH 44136
David R
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM "Replaced part. Tested, good. Op test ok"
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
11/23/2020
REFRIGERATOR JENN-AIR JFC2290VEP8 Try cycling ice maker but it wouldnÂ’t also try resetting unit them finally start to cycle but never stop cycling check water valve is good check water pressure good need ice maker customer is buying icemaker but will install him self ; used 1 W10884390 (I
Near Amherst, OH 44001
Gabriel P
Job Details:
11/23/2020
WASHER WHIRLPOOL MHW5630HW0 "Found water leaking from dispenser also found service pointer,ordering part ; ordrng 1 W11465533 (DISPENSER )"
Near Munson Township, OH 44024
Brian M
Job Details:
11/23/2020
DRYER MAYTAG MED7230HW0 Connected dryer to Maytag app OP Test Ok
Near Strongsville, OH 44149
David R
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc not cooling correctly, customer had someone else out to look, other company took off evap cover, looked and only partial frost pattern. Looked and saw this has an uncoated FF evap. Also water leaking on front fascia Icemaker, and cabinet wall, Service
Near Parma Heights, OH 44130
David R
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Customer complaint of loud noise. When arrived unit sounds good, compressor running, fans running. Turned unit off, ran diagnostics. Test 7 comp and cond fan, good. Test 8, damper opening/closing, good. Test 15 evap fan, good. Icemaker checks good. Check
Near Avon, OH 44011
David R
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 "Unit is cooling properly, took temps. 0* in FZ and 36* in FF. Good. Op test ok"
Near Lyndhurst, OH 44124
Corey L.
Job Details:
11/23/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced dispenser, op test good"
Near Berea, OH 44017
Corina B
Job Details:
11/23/2020
WASHER AMANA NTW4516FW3 CC that the unit sensing then stops. Cust just moved in and the washer was not set up. Asked where the drain hose was at when having the problem. Drain hose was on the ground ran diag F8e1 no fill long fill. Advised cust the drain hose has to be 39” off t
Near North Royalton, OH 44133
Corina B
Job Details:
11/23/2020
DRYER AMANA NED4655EW1 Replaced the motor and wheel. Optest ng. Would not turn on unless you held the door switch. Replace door from t/s. Optest ok; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock
Near Moreland Hills, OH 44022
Jason N
Job Details:
11/23/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Cc unit dispenser not staying closed and unit door not staying closedFound dispenser button broken off, unit needs dispenser. Unit door not staying latched, adjustments did not remedy the issue. Ordering latch and door hinges.; ordrng 1 W10861000 (deterg
Near North Madison, OH 44057
Jeff M
Job Details:
11/23/2020
DRYER KENMORE 1-109-658-9210 Installed new part unit tested good
Near MENTOR ON THE, OH 44060
Joe O
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV Information on unit incorrect. Unit is a Frigidaire.
Near Munson Township, OH 44024
Brian M
Job Details:
11/23/2020
WASHER MAYTAG MVW7232HW0 Cc unit grinding at the end of cycle Found slider to be grinding across rotor Needs rotor and slider kit ; ordrng 1 W10915701 (rotor) and 1 W10734521 (slider)
Near Cleveland, OH 44120
Dan H
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that the unit is freezing food on fresh food section. Found deli drawer not aligned with each other,this helps with this problem. Temperature were good damper is working. Op test good. HV"
Near Mentor, OH 44060
Jeff M
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 The unit is not functioning correctly it has a 2-1 which is a corrupted software error code main control board needs to be replaced; ordrng 1 W11305297 (cntrl-elec)
Near Eastlake, OH 44095
Joe O
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Cc: sounds like a wood pecker in unitCustomer stated it sounded like a wood pecker in the ice maker compartment. Ran air baffle and fan tests. Could not duplicate issue. Op test ok
Near Wickliffe, OH 44092
Joe O
Job Details:
11/23/2020
WASHER MAYTAG MVWC565FW1 "Cc: squealingFound gear case leaking oil, belt slipping. Needs gear case belt and camGear case shows out of stock, office to reschedule; ordrng 1 W10721967 (drive pulley) and 1 W11454734 (GEAR CASE) and 1 WPW10006384 (drive belt)"
Near Eastlake, OH 44095
Joe O
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed ff door gaskets. Steamed gasket. Op test ok
Near Chesterland, OH 44026
Brian M
Job Details:
11/23/2020
DISHWASHER KITCHENAID KUDS30IVBT4 "Cc unit not starting and not latching properly Found UI not responding to all inputs and handle is broken Needs UI and handle and hardware ; ordrng 1 WPW10250016 (panel-cntl) and 1 8193882 (bolt-latch) and 1 WP8524471 (actuator) and 1 WP8268540 (spring)
Near Chagrin Falls, OH 44022
Jason N
Job Details:
11/23/2020
COOK TOP GE PP945BM3BB "Cc unit not powering on after power outageConfirmed unit will not power on, turned off breaker for 1 min to reset. Still not powering on. Checked control board health, found burnt power transistor on board. Unit needs main control relay board.; ordrng 1
Near Roaming Shores, OH 44084
Jeff M
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Set screw was loose tighten the setscrew unit tested good
Near Moreland Hills, OH 44022
Brian M
Job Details:
11/23/2020
MICROWAVE KITCHENAID KOCE500ESS04 Cc turntable not spinning Found unit to be set to turn turn table off automatically Reset settings Ran test cycle OP Test Ok
Near Walton Hills, OH 44146
Jason N
Job Details:
11/23/2020
WASHER MAYTAG MVW7232HW0 "Cc unit codesRTM notes, not wired correctly(?)Ran diagnostics, found codes f3e2 for pressure system fault, F1e2 for motor drive module overvoltage, F0e5 for offbalance load, f2e1 stuck button, and f0e3 for overload. Ran component function tests. All moto
Near Fairview Park, OH 44126
David R
Job Details:
11/23/2020
RANGE MAYTAG MGR6600FZ1 "Cc oven not working correctly on bake, customer turned bake on and smelled gas, didnÂ’t lite. Looked at bake electrode, looks good. Looked at wires hooked up, found knocked of. Reconnected tightly on. Put everything in the oven back together, customer had
Near Solon, OH 44139
Brian M
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 Cc unit leaking Found drain pan clogged Cleared drain OP Test Ok
Near Cleveland Heights, OH 44121
Joe O
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRF560SMYB04 "Door will not open, door frozen shut. Spoke to BJ, He stated the to order glides for freezer.he stated the customer will have to leave unit unplugged before we come back. Advised customer to leave unit unplugged for 48 hours before return visit. Needs fr
Near Bratenahl, OH 44108
Joe O
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed harness and drip pan. Advised customer to allow 24 hours for temps to adjust. Op test ok
Near Cleveland, OH 44113
Dan H
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 68 degrees, freezer section temperature at 38 degrees, Good frost pattern on evaporator, evaporator fan is not running, spun blade, fan started, air damper keeps
Near Seven Hills, OH 44131
Corey L.
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cleared ice, found thermistor in the wrong location, optimized thermistor and replaced bowed drip pan, op test good"
Near Avon, OH 44011
Corina B
Job Details:
11/23/2020
WASHER WHIRLPOOL WTW5000DW3 CC that the unit does not work. Checked outlet good. Checked the control 120 volts. No light flashing. Will need a new control. ; ordrng 1 W11417466 (CONTROL )
Near Bainbridge, OH 44023
Brian M
Job Details:
11/23/2020
WASHER N/A MFW9800TQ0 Cc unit not running And loud when it was spinningFound outer tub damaged and tub not spinningFound belt damaged inspection inner tub Inner tub seems to be warped up front Needs inner and outer tub and belt and basket (basket NLa) ; ordrng 1 W10772607 (tub
Near Cleveland, OH 44120
Jason N
Job Details:
11/23/2020
COOKTOP GAS WHIRLPOOL CSG7000CAB Installed 2 ignitor switches. Tested all burners for proper spark and ignition. All tested good. Op test good. Retrieved 3rd mistakenly ordered switch.
Near Cleveland, OH 44120
Jason N
Job Details:
11/23/2020
RANGE WHIRLPOOL WFC150M0EW3 "Cc unit coded f9e0Customer states the LF burner popped and tripped the breaker. Checked power in to unit. Good at 242v. Terminal block connections good, all other burners work, bake and broil work. Found burner socket burnt, evidence of a short. Infinit
Near Cleveland, OH 44106
Jason N
Job Details:
11/23/2020
MICROWAVE KITCHENAID KMBP100ESS01 "Installed ACU control. Unit now coding f6e8 for lost communication with ACU. Not showing any software version. Called wp techline, Ed, check power in to filter board, line fuse, power in to relay 4905. All checked good, 121v in, line fuse checked good. R
Near Strongsville, OH 44149
David R
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Replaced all parts. Found ice building around the FZ fan, making it short and turn the unit off and on. Steamed. Tested. Good. Op test ok"
Near Cleveland, OH 44111
Dan H
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Customer complaint that compressor is buzzing, temp on freezer 16* and 46 on fresh food section. Ran test 2 on diagnostics compressor sounds good and evap fan is running good. Ice maker was turned on and there is no water connected , it was ice maker c
Near Broadview Heights, OH 44147
Corey L.
Job Details:
11/23/2020
WASHER MAYTAG MVWB835DC4 "Found slider chipped at the top and bound up with clutch, replaced slider and clutch, cleared f7e5 errs and calibrated, op test good"
Near Avon Lake, OH 44012
Corina B
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDT750SAHW0 CC that the unit will not wash the dishes. Checked power at the control for the pump and motor 0 volts. Replaced the pump and motor and control. Ran a calibration. Optest ok.
Near Conneaut, OH 44030
Jeff M
Job Details:
11/23/2020
DRYER SAMSUNG DV42H5200EW/A3 "The unit is not heating I found that the heating element is open needs a new heater assembly; ordrng 1 DC97-14486A (HEATER), used 1 SHIPPING (shipping and handling) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details:
11/23/2020
STACK W/D WHIRLPOOL WET3300SQ1 I took the machine apart I tested the heating element all the fuses everything tested good I turn the machine on I let it run for 15 minutes the breaker tripped as soon as the breaker tripped I re-tested everything everything tested good. Most likely a we
Near Kirtland, OH 44094
Joe O
Job Details:
11/23/2020
WASHER MAYTAG MVWC565FW2 "Cc: not going through cycleFound drain ran directly to floor. Advised customer the drain needs to be at 36 inches. Ran auto test and calibration, ran normal cycle. Op test ok"
Near Parma, OH 44134
Dan H
Job Details:
11/23/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven is not maintaining temperature, found igniter not glowing, igniter is not receiving 120vac, found control not sending power to igniter, unit needs new control ; ordrng 1 W11126814 (Cntrl)"
Near Aurora, OH 44202
Brian M
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDF750SAYB1 Cc unit is nasty on the inside Found screen and filter damaged Needs screen and filter Also lower spray arm full of debris Customer to install Advised on vinegar to help clean the inside ; ordrng 1 WPW10463906 (filter) and 1 W10872845 (filter) and 1 WPW1
Near Kent, OH 44240
Brian M
Job Details:
11/23/2020
DISHWASHER KITCHENAID KDTM354DSS4 Installed control and UI Ran test cycle OP Test Ok
Near Ashtabula, OH 44004
Jeff M
Job Details:
11/23/2020
RANGE WHIRLPOOL WFG770H0FZ0 When the unit is running it smells like burning kerosene almost like an incomplete combustion. Ordering a big tube assembly. It is the only part of the machine that can manipulate the way that the flame burns; ordrng 1 W10764654 (burnr-oven)
Near Rocky River, OH 44116
Corina B
Job Details:
11/23/2020
DISHWASHER MAYTAG MDB7949SDZ0 Replaced the adjusters. Optest ok.
Near Cleveland Heights, OH 44121
Jason N
Job Details:
11/23/2020
WASHER MAYTAG LAT8824AAM "Cc unit not cycling Ran wash test, unit fills but then sits there. Checked lid switches, found lid close micro switch button stuck in, reading open. Unit needs lid micro switch.; ordrng 2 WP207166 (switch- ch)s"
Near Chardon, OH 44024
Joe O
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KFIS20XVMS8 "Cc: leaking during defrost, sheet of ice in freezerFound plugged drain tube. Needs p trap drain tube. Replaced drain tube, cleared drain and ice build up. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"
Near Rocky River, OH 44116
Corina B
Job Details:
11/23/2020
REFRIGERATOR MAYTAG MFX2571XEM2 "CC that the freezer door does not close properly. Found ice blocking the drain hole. Service pointer to replace the drain tube. . Replaced the drain tube from t/s. Steamed freezer out. Advised cust to replace the plastic waterline to a copper or braided
Near Parma, OH 44129
Dan H
Job Details:
11/23/2020
DRYER WHIRLPOOL WED6400SB0 "Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started, ; used 1 3392519 ("
Near Strongsville, OH 44149
Corey L.
Job Details:
11/23/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Lifted door to level allowing mullion to open and close with door as designed, cleared ice from ff evap build up, found copper lined pushing against cover, corrected, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/23/2020
WASHER WHIRLPOOL mhw5500sw1 Replace valve opt test ok
Near Broadview Heights, OH 44147
Dan H
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Customer complaint of loud noise, found suction line vibrating against the cabinet, adjusted, op test good"
Near University Heights, OH 44118
Jason N
Job Details:
11/23/2020
WASHER MAYTAG MVWB835DW2 "Cc unit making loud noise Customer states unit has been getting louder lately, especially in last portion of cycle, during the spin. Ran manual spin test, confirmed loud bearing noise from gearcase. Unit needs gearcase."
Near Avon, OH 44011
Gabriel P
Job Details:
11/23/2020
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Replace antenna and console,opt test ok"
Near Rocky River, OH 44116
Corina B
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced the pump, motor and control. Ran a calibration. Optest ok."
Near Avon Lake, OH 44012
Gabriel P
Job Details:
11/23/2020
WASHER WHIRLPOOL WFW92HEFW0 "Found mold on bellow and dispenser was clog with wax for everything customer want to be replaced it was not worth of repair also the had and error f9e1 which it tells me it could be a clogged drain pump or bad part customer will not repair,opt test ok"
Near North Madison, OH 44057
Jeff M
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL MSC21C6MFZ00 Installed new part unit tested good
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL GD5RVAXVB02 "Replace valve,opt test ok"
Near Strongsville, OH 44149
Gabriel P
Job Details:
11/23/2020
REFRIGERATOR MAYTAG MRT311FFFH00 "Replace parts,opt test ok"
Near Broadview Heights, OH 44147
Dan H
Job Details:
11/23/2020
MICROWAVE WHIRLPOOL KOCE500ESS "Customer complaint that door pops open, confirmed, adjusted hinges, op test good ; saved tckt"
Near Westlake, OH 44145
Corey L.
Job Details:
11/23/2020
REFRIGERATOR FRIGIDAIRE FRU17G4JW15 "Customer complaint temps are 41-43 and would like it colder, confirmed, advised cups of temp control location, temp was on 2 1/5 out of 7 the coldest, adjusted to 3 1/5 and advised to allow 24hrs for temp to settle, unit is operating as designed"
Near Brecksville, OH 44141
Dan H
Job Details:
11/23/2020
WASHER MAYTAG MVWB766FW1 "Customer complaint of loud noise, no unusual noises heard, leveled unit, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Near Beachwood, OH 44122
Jason N
Job Details:
11/23/2020
WASHER WHIRLPOOL WFW560CHW1 "Cc unit not draining clothes fully at end of cycleFound unit display not working correctly, cannot tell what cycle itÂ’s running or what options. Possible she may have spin speed set too low or not on at all. All led segments lit up. Unit needs UI console
Near Mantua, OH 44255
Brian M
Job Details:
11/23/2020
DISHWASHER IKEA IUD7555DS3 Installed sump assembly Ran test cycle OP Test Ok
Near Cleveland, OH 44111
Corina B
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replaced the thermistor and control. Optest ok
Near Cleveland, OH 44103
Corey L.
Job Details:
11/23/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Installed evap and drier, held 29” vac for 15 min, charged 4.8 oz r134a, low side stable at 4 and frost pattern on all coils, advised customer to allow 24-48hrs for temps to settle"
Near Chesterland, OH 44026
Jason N
Job Details:
11/23/2020
WASHER MAYTAG MVWC565FW2 "Cc unit not draining, sometimes not powering on nowRan diagnostics, found code f9e1 for long drain. Ran manual drain test, drain pump not turning on. Checked drain pump, found blue wire ripped out of connector. Repaired wiring using new connector. Ran ma
Near Cleveland, OH 44105
Dan H
Job Details:
11/23/2020
DISHWASHER WHIRLPOOL MDB4949SKZ "Customer complaint that unit is not draining and of error code, found knock out plug still installed in garbage disposal, removed, op test good"
Near Cleveland, OH 44103
Corina B
Job Details:
11/23/2020
DRYER AMANA NED5100TQ1 CC that there was smoke. Found the motor is seized. Will need a motor and wheel
Near Ashtabula, OH 44004
Jeff M
Job Details:
11/20/2020
DISHWASHER WHIRLPOOL WDF510PAYW6 I install the new part unit did not turn on again I re-diagnosed everything the harness from the junction outlet to the control board is .6 ohms of resistance both a neutral and power the main control board from l1 to ground is getting 120 V from l1 to ne
Near Ashtabula, OH 44004
Jeff M
Job Details:
11/20/2020
DRYER CROSLEY CED126SDW0 The unit is receiving 240 V of power I found the fuse open replaced with truck stock unit tested good; used 1 WP3392519 (THERMAL FUSE) from stock
Near Highland Heights, OH 44143
Joe O
Job Details:
11/20/2020
WALL OVEN COMBO KITCHENAID KEMS308SSS04 Cc: not heatingFound error codes f1e0(replace oven ui) f4e4(humidity sensor). Checked sensors. Needs both oven and microwave uiCustomer does not want to repair at this time
Near South Euclid, OH 44121
Joe O
Job Details:
11/20/2020
REFRIGERATOR AMANA BCI21VW "Cc: not cooling properly, loudFound temps in ff section at 42 degrees, freezer at 9 degrees. Unit has good frost pattern. Compressor pulling 1.4 amps. Found evap fan out of balance, and loud. Needs evap fanCustomer does not want to repair at this time"
Near University Heights, OH 44118
Joe O
Job Details:
11/20/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed door and ice maker. Cycled ice maker. Op test ok
Near Chardon Township, OH 44024
Joe O
Job Details:
11/20/2020
DISHWASHER GE GDF620HGJ2BB "Cc: not powering onFound control is receiving proper power. Indicator light is on. Disconnected ui cable. Reconnected, unit started functioning. Ran diagnostics test cycle. Op test ok"
Near Geneva Township, OH 44041
Jeff M
Job Details:
11/20/2020
REFRIGERATOR KITCHENAID KFIS20XVMS00 I remove the old parts installed the new compressor and evaporator unit failed a leak test so then I charge the machine with 75 pounds of nitrogen. The original leak was coming from the Yoder Loop. I remove the bad section of Yoder Loop soldered a new tub
Near Cleveland, OH 44106
Jason N
Job Details:
11/20/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Installed magnetron and h.v. Transformer. Op test no good, unit buzzing loudly and not heating. Found diode popped. Replaced using misc. truck stock(W11256462). Op test good. Normal operation and good heat."
Near Cleveland, OH 44102
Jason N
Job Details:
11/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc unit not cooling Customer stated freezer seems fine just ff section not cool. Found no airflow to ff section. Freezer evap fan moving slowly. Unit needs evap fan motor. Replaced using truck stock. Good airflow to ff section. Advised customer to allow 1
Near Kirtland, OH 44094
Joe O
Job Details:
11/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed ice door, and water valve. Advised customer to monitor over the next week. It was a slow issue. Op test ok"
Near Cleveland, OH 44102
Jason N
Job Details:
11/20/2020
WASHER WHIRLPOOL CAE2795FQ1 "Cc unit not drainingCust states it seems to leave water in bottom on tub after some cycles. Ran diagnostics, found code f5e1 for lid switch fault. Ran auto test and manual lid switch test, all functions tested good. Ordering lid latch. ; ordrng 1 WPW1048
Near Fairport Harbor, OH 44077
Joe O
Job Details:
11/20/2020
REFRIGERATOR GE GSHS5KGXCCSS Installed evap fan. Advised customer to allow 24 hrs for cooling. Op test ok
Near Cleveland, OH 44135
Jason N
Job Details:
11/20/2020
RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven gasket needs replacedCould not install part, wrong part ordered. Ordering correct part.; ordrng 1 WPW10535778 (gaskt-door)"
Near Fairport Harbor, OH 44077
Joe O
Job Details:
11/20/2020
WASHER MAYTAG MVWX655DW0 "Cc: not agitatingFound washplate free spinning on gear case. Pulled wash plate. Found washplate teeth stripped. Checked gear case found teeth on gear case worn, not completely stripped. Needs gear case and washplate. Customer does not want to repair at t
Near WARRENSVL HTS, OH 44128
Jason N
Job Details:
11/20/2020
DISHWASHER WHIRLPOOL KUDB22HT1 "Cc unit not drainingConfirmed water in bottom on unit. Cleared water from unit. Pulled check valve and cleaned out. Ensure check flap moving freely. Reinstalled check valve, ran quick wash let advance to drain cycle. Unit is washing and draining correctl
Near Eastlake, OH 44095
Joe O
Job Details:
11/20/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ4 Cc: not heatingFound unit is pulling 12.4 amps. Magnetron just humming. Needs mag and diode; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)
Near Shaker Heights, OH 44120
Jason N
Job Details:
11/20/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Cc unit not filling with water. Confirmed unit will not fill with water, but will start washing. Checked float switch, found float switch actuation lever missing. Customer states unit has never worked. Ordering float switch lever. ; ordrng 1 WPW10195037
Near Cleveland, OH 44109
Dan H
Job Details:
11/20/2020
REFRIGERATOR KITCHENAID KFXS25RYWH2 "Installed new control, op test good"
Near Parma, OH 44129
Dan H
Job Details:
11/20/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Customer complaint of buzzing noise, confirmed, noise is coming from evaporator fan , found small a,punt of ice built up into fan, cleared, op test good o"
Near Lakewood, OH 44107
Dan H
Job Details:
11/20/2020
DISHWASHER KITCHENAID WDT710PAYM6 "Customer complaint that unit is not draining, confirmed, drain pump is not pumping, unit needs new drain pump, installed new drain pump, op test good ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
Near Plymouth Township, OH 44004
Brian M
Job Details:
11/20/2020
DRYER WHIRLPOOL WED4815EW1 Customer did not receive part Part must of been shipped to wrong side of road ; ordrng 1 WPW10185982 (timer)
