Near Hiram, OH 44234
Brian M
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Cc unit seems run for a long time and has a noise then stops Fridge is operating as normal 3 degrees in freezer and 37 in fridge Noise is water valve kicking In but at this time customer has no water going to it OP Test Ok
Near Geneva, OH 44041
Jeff M
Job Details:
05/22/2020
REFRIGERATOR GE TFX25ZPBBAA The unit is not cooling the compressor is on. The unit needs a complete rebuild compressor evaporator filter. Cust will buy new unit is over 25yrs old
Near North Madison, OH 44057
Jeff M
Job Details:
05/22/2020
WALL OVEN GE JRP20WOJ1WW Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Maple Heights, OH 44137
Corina B
Job Details:
05/22/2020
RANGE WHIRLPOOL WGG745S0FS02 CC that the back panel melted when both ovens were on. Tuned both ovens to 350* checked the flute 200*. Cust does have a tea kettle sitting in front of the flute. Tried calling safety was on hold for over 20 minutes. Will need a new ui; ordrng 1 W10879583
Near Perry, OH 44081
Jeff M
Job Details:
05/22/2020
WASHER MAYTAG MVWX655DW2 Main bearing seal was squeaking replace the transmission unit tested good; used 1 W11035751 (VMW GEARCASE) from stock
Near University Heights, OH 44118
Joe O
Job Details:
05/22/2020
DBL WALL OVEN JENN-AIR JJW8630DDS "Cc: upper oven not working, light not workingFound error code 1d11(runaway temp). Ohmed out oven probe, 1087 ohms at room temperature. Checked voltage to light socket. Found socket is receiving 120v. Needs control oven probe and bulbAdvised customer bulb
Near Willoughby, OH 44094
Jason N
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit not dispensing cubes only crushedConfirmed only crushed ice when cubed selected. Pulled container, checked solenoid selector, checked good. Found ice buildup around container dispenser door, not allowing doors to open and let cubes out. Cleared i
Near Solon, OH 44139
Dan H
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV01 "Customer complaint that unit is freezing thing in the fresh food section, fresh food section thermistor is good, freezer section thermistor is good, air damper is working, unit is operating as designed"
Near South Amherst, OH 44001
David R
Job Details:
05/22/2020
REFRIGERATOR MAYTAG MFI2665XEM7 "Cc Icemaker not working. Front dispenser water is good. Normal temps. Went into diagnostics test 25. Icemaker motor is not calling for water or cycling on its own. Replaced from t/s. Tested, called for water. Good, also asked customer when is last time w
Near Pepper Pike, OH 44124
Joe O
Job Details:
05/22/2020
RANGE MAYTAG MGT8885XS00 "Cc: front right burner would not shut off(customer had to force it off), rear right burner not ignitingFound gas valve twisted and bent on front right burner, and not igniting. Rear burner is sparking but not getting any gas. Needs manifold assembly; ord
Near Solon, OH 44139
Dan H
Job Details:
05/22/2020
DRYER MAYTAG MEDX655DW1 "Customer complaint that drum is loose, drum is mounted properly, unit is operating as designed"
Near Euclid, OH 44123
Jeff M
Job Details:
05/22/2020
WASHER MAYTAG MHW5630HW0 There is a up-and-coming service pointer. To replace the stater motor this will correct the issue; ordrng 1 W11354541 (MOTOR)
Near Parma, OH 44134
Dan H
Job Details:
05/22/2020
REFRIGERATOR KENMORE 253.6041261 "Installed new evaporator fan motor and blade, op test good"
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4950HW0 The Cut off fuses is open I checked the heating element I checked the other fuses everything tested good. Needs the cut off fuse kit; ordrng 1 W10900067 (cutoff-tml)
Near Perry Township, OH 44081
Jeff M
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDT750SAHV0 Plastics from the rack assembly fell underneath the water float in the dishwasher reassembled the rack unit tested good
Near Lakewood, OH 44107
Corey L.
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW9750WW01 "Customer complaint washer has f21 error and won’t drain, confirmed long drain, found hose attached to 20’ extension to floor drain, removed and hung onto sink with u bracket, op test good"
Near MENTOR ON THE, OH 44060
Corina B
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "CC that is frost in the freezer. Called t/l Rick, to seal off the ice maker, the heat exchanger, the wire connections in the freezer and ff section with permagum. Sealed the opening. Optest ok."
Near Lakewood, OH 44107
Corey L.
Job Details:
05/22/2020
RANGE WHIRLPOOL WGG555S0BS01 "Customer complaint bottom oven not preheating it took an hour or so to reach 180, found igniter weak, quoted to replace with ts part, ok, replaced igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Eaton Estates, OH 44044
David R
Job Details:
05/22/2020
DRYER MAYTAG MGDB835DC4 "Customer had proof of purchase (took pics). Customer bought unit from scratch and dent. Bought as is. Unit is dent on side and when drum spins it is scrapping up against it. Feet are also damaged. Front panel damaged. Putting down parts and all with pric
Near Lorain, OH 44053
David R
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Replaced parts, steamed all ice. Had to replaced thermistor from t/s. Give 24 hours to return to normal temps ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
Near Chagrin Falls, OH 44022
Jason N
Job Details:
05/22/2020
REFRIGERATOR JENN-AIR JFC2290VEM8 "Cc unit ice melting together and no water from dispenserFound ice in freezer fused together, ran manual ice maker test, water leaking from ice mold. Unit needs ice maker, replaced using truck stock. Ran harvest test, op test good. Checked water in to fi
Near Amherst, OH 44001
Gabriel P
Job Details:
05/22/2020
DRYER WHIRLPOOL WGD4815EW2 Cc that the unit is not heating. Unit glows but does not turns on the gas valve. Checked coils was open. Ordering parts. ; ordrng 1 WPW10328463 (coil-valve)
Near WILOUGHBY HLS, OH 44092
Joe O
Job Details:
05/22/2020
OTR MICROWAVE WHIRLPOOL WML55011HS3 Cc: ticking then shuts offTested unit multiple times. could not duplicate issue. Unit functioning as designed. Op test ok
Near North Royalton, OH 44133
David R
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer had POP. Cc not getting ice from dispenser. Flap is opening. Tested, motor is getting power but not turning, not iced up, no blockage, ordering motor.; ordrng 1 W11202789 (motor)"
Near Maple Heights, OH 44137
Dan H
Job Details:
05/22/2020
WASHER WHIRLPOOL LSN7233BW0 "Customer complaint of rattling noise, confirmed, removed case, nothing found out of place, rattling sound gone after case was reinstalled, op test good"
Near Solon, OH 44139
Corina B
Job Details:
05/22/2020
WASHER WHIRLPOOL MVWB835DW4 Ran entitlement good. CC that the clothes did not spin out and water was still in the tub. Ran diag no codes. Ran a calibration. Started a rinse and spin with a blanket. Advised cust to use 1-2 tablespoons of he detergent. Optest ok; used 1 W10811956 (CAB
Near Bay Village, OH 44140
Corey L.
Job Details:
05/22/2020
DISHWASHER GE PDW8280N00SS "Customer complaint dw leaked all over floor, confirmed found leak coming from above wash motor at sump connection, water entered motor windings advised to replace motor with sump ; ordrng 1 WD18X10010 (conn pump asm) and 1 WD18X10026 (sump inlet) and 1 W
Near Avon Lake, OH 44012
Corina B
Job Details:
05/22/2020
WASHER WHIRLPOOL WFW9151YW00 "CC that there are fault codes. Ran diag F8e1 long drain. Cust cleaned drain pump out before coming. Checked drain pump, clear and propeller is good. Cleared codes. Ui is missing a partial digit. Started a rinse and spin. When in high spin the supports to
Near Cleveland, OH 44129
Corey L.
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Customer complaint of a loud noise in fridge, confirmed found damper very loud, quoted for repair, customer moved into home 6-21-19 and unit was bought with group of appliances prior to customer move in date, unable to use documents provided for coverage
Near Amherst, OH 44001
Gabriel P
Job Details:
05/22/2020
DRYER MAYTAG MGDX500XW1 "Cc that the unit is not drying the clothes. Unit is cycling on and off, Found air vent clogged with lots of lint. Found flexible foil. Advice cust to replace with semirigid vent. Op test ok."
Near Novelty, OH 44072
Jason N
Job Details:
05/22/2020
DISHWASHER AMANA ADB1400AGB1 Installed dispenser. Ran diagnostics cycle. Dispenser op test good.
Near Shaker Heights, OH 44122
Joe O
Job Details:
05/22/2020
DRYER HOT POINT HTDX100EM8WW Cc: not functioning after floodingFound unit receiving proper power. Found knob broken and just spinning on timer. Needs knobCustomer does not want to repair at this time; used 1 SENIORDISCOUNT (senior discount) from stock
Near Newbury Township, OH 44065
Jason N
Job Details:
05/22/2020
DISHWASHER GE GDT580SMF5ES "Cc unit doesn’t drain all the way, not washing dishes properly, and leaksCustomer states notice a leak after starting cycle one time, also leaked and didn’t drain all the way other time. Ran diagnostics, no codes stored. Ran wash test for 15 min. No leak
Near Euclid, OH 44123
Jeff M
Job Details:
05/22/2020
DRYER MAYTAG MEDB765FW0 The dryer is not getting a full 240 V AC one leg of power is 120 in the other leg is .4 customer needs an electrician
Near Cleveland, OH 44120
Dan H
Job Details:
05/22/2020
WASHER MAYTAG MVWC450XW4 "Installed new gearcase and actuators , found hairline crack in drain pump , unit needs new drain pump ; ordrng 1 WPW10276397 (drain pump assy)"
Near Cleveland, OH 44128
Dan H
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that lights are out and freezer section drawer fell off tracks, reinstalled freezer section drawer, installed new freezer section led module, op test good ; used 1 W11205083 (MODULE) from stock"
Near Amherst, OH 44001
Gabriel P
Job Details:
05/22/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replace drain pump but notice dishwasher is on island and it has a rubber drain hose connected all the way to basement and to the kitchen sink well that rubber hose is kinking overtime advise him to have installer come back and put plastic drain hose
Near North Royalton, OH 44133
David R
Job Details:
05/22/2020
DISHWASHER KITCHENAID KUDS35FXSS8 "Cc unit leaking from left side. Also found UI control panel was getting scratched by nails that hold the brackets in placed, removed and moved to a different spot. Took off front panel and kick plate, did not see any water residue underneath. Checked gas
Near Bay Village, OH 44140
Gabriel P
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 "Found drain pan crack ordering ; ordrng 1 WP12579803 (pan- drain 112.42), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Corey L.
Job Details:
05/22/2020
DRYER WHIRLPOOL WGD5000DW3 "Installed door switch, op test good"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
05/22/2020
RANGE KITCHENAID KSEG700ESS0 Unit is working as designed. Called senior tech BJ and he agreed. Op test ok.
Near Newbury Township, OH 44065
Jason N
Job Details:
05/22/2020
REFRIGERATOR GE GFE28HMHEES "Unit making a humming noise and frost in freezerCustomer states she will her a humming sound, can’t tell if it’s in freezer or refrigerator section, and sometimes frost will appear on product in freezer. No abnormal sounds when arrived, no frost in freez
Near Fairview Park, OH 44126
Corey L.
Job Details:
05/22/2020
DRYER WHIRLPOOL WED5800BW0 "Customer complaint dryer making vibrating noise, confirmed found blower wheel half full of lint creating an uneven rotation causing excessive vibrating noises, after clearing noise was gone, customer using big lint collector possibly pushing lint to comp
Near Brook Park, OH 44142
David R
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW4816FW2 "Replaced part. Tested. Would through diagnostics and calibration, also ran a normal cycle. Good. Op test ok"
Near Grafton, OH 44044
David R
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 CC W11040868 air duct in FZ not staying up. Would fall down and loose. Not snapped in all the way on front and sides. Corrected. Pulled to test. Good. Op test ok.
Near North Royalton, OH 44133
Corey L.
Job Details:
05/22/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint washer making weird noise, confirmed, found dime between wash plate and basket, removed, op test good"
Near Dorset, OH 44032
Jeff M
Job Details:
05/22/2020
WASHER MAYTAG MVWX655DW1 The hub ASSY failed. Installed new part unit tested good ; used 1 W10528947 (HUB) from stock
Near Middlefield, OH 44062
Brian M
Job Details:
05/22/2020
WASHER MAYTAG MVWB765FW3 Cc agitator is loose Found bolt to be backed out added blue lock tite and put back in Ran auto test and calibration OP Test Ok
Near Kipton, OH 44074
David R
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Cc food freezing in FF section top shelf, also said it has been fine and working correctly the past couple of days. Replaced parts. Tested damper to make sure it was opening and closing properly, good. Also raised temp settings (211/212 in diagnostics) i
Near Avon Lake, OH 44012
Corina B
Job Details:
05/22/2020
WASHER MAYTAG MVWX655DW0 CC that there is a loud noise in an agitate. Ran diag no codes. Ran a manual agitate and a spin. Ran a calibration. Started a normal cycle with clothes. Found the gearcase
Near Chardon Township, OH 44024
Jason N
Job Details:
05/22/2020
DRYER MAYTAG MGD9700SQ0 "Cc unit squealing noise when startingFound belt idler pulley and rear roller seized. Replaced using truck stock repair kit. Op test good, no abnormal noises.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Austinburg Township, OH 44010
Jeff M
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit tested good
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
05/22/2020
WASHER WHIRLPOOL WTW7300DW1 Installed lid. Ran test cycle. Op test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
05/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Cc that the fan had a little piece of foam loose and was making a noise. Cust turn power off and the piece fell down. She wanted that piece of foam out, she was concerned that something might happen later. Remove foam. Op test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
05/22/2020
DRYER MAYTAG MEDB765FC0 Found a piece of plastic inside blower housing. Cleared out. Op test ok
Near Cleveland, OH 44108
Corina B
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4850HW0 CC that the unit is not working. Checked terminal block 0 volts. Flipped the breaker. Unit started working. Optest ok.
Near Painesville Township, OH 44077
Jason N
Job Details:
05/22/2020
DRYER FRIGIDAIRE CRER5700AS0 "Cc unit not heating Confirmed no heat on on cycle. Checked power in to unit. Good at 245v. Checked thermals, found heater element coils open. Unit needs heater assembly.Customer not repairing, estimate only."
Near Cleveland, OH 44112
Corina B
Job Details:
05/22/2020
WASHER MAYTAG MVW7232HW0 CC that the unit it will not wash. Found the hot water turned off. Turned the water on. Started the normal cycle. Optest ok.
Near Cleveland, OH 44110
Corina B
Job Details:
05/22/2020
DRYER WHIRLPOOL WED4850HW0 CC that the door pops open when running. Found the door latch is loose. Replaced the latch from t/s. Optest ok. ; used 1 279570 (LATCH) from stock
Near Garfield Heights, OH 44125
Corey L.
Job Details:
05/22/2020
WASHER AMANA NTW4516FW2 "Customer complaint washer stopped on wash cycle, confirmed when plugged in wash cycle paused, resumed cycle, lid not locking, ran diagnostics found motor speed fault stuck key and lid lock failure, cleared, tach test passed, ui test passed, found lid loc
Near Avon Lake, OH 44012
Gabriel P
Job Details:
05/22/2020
REFRIGERATOR KITCHENAID KSSC48FMS00 "Found no air going through fridge from damper but damper is working found ice building behind it blocking the air flow also found two services pointer with this issue customer wants us to just steam ice buildup and see if it take care issue if not they w
Near Madison, OH 44057
Jeff M
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5000DW3 Control there’s an update for there’s a service pointer talking about the machine going off balance control board replaced. The unit itself has enough balance code; ordrng 1 W11417466 (CONTROL )
Near South Amherst, OH 44001
Gabriel P
Job Details:
05/21/2020
COOK TOP JENN-AIR JED8430ADW "Button was defective as well put rest of parts in,opt test ok look at dave pvr ; O-emld tckt"
Near Lakewood, OH 44107
Dan H
Job Details:
05/21/2020
DISHWASHER WHIRLPOOL ADB1400AGW1 "Customer complaint that unit is leaking soap, started normal wash cycle, found unit not draining, found knock out plug still in garbage disposal, removed, excessive suds build up in tub is causing unit to leak suds, advised customer to run clean dishwas
Near Perry Township, OH 44057
Jeff M
Job Details:
05/21/2020
WASHER MAYTAG MAV6000AWW Ran the unit multiple times during a spin with and without load. Could not duplicate the issue
Near Cleveland, OH 44107
Dan H
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that freezer section drawers keep falling off of track, found upper drawer not properly mounted, corrected, middle drawer is getting caught on a box in the freezer section , unit is operating as designed"
Near Brooklyn, OH 44144
Dan H
Job Details:
05/21/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not cleaning the dishes, started normal wash cycle, unit filled, wash motor never started, found connection at control losse, reset, wash motor started, op test good"
Near Parma, OH 44134
Dan H
Job Details:
05/21/2020
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit was shaking, customer tried to cancel, cycle wouldn’t cancel, ran diagnostics found f7e1(basket speed fault), f0e5(off balance ), and f2e1(stuck key) error codes, optical sensor passed tachometer test, found hub worn out, in
Near Mentor, OH 44060
Jeff M
Job Details:
05/21/2020
DISHWASHER KITCHENAID KDTE104ESS0 I found glass in the pump removed the glass op tested good
Near Parma, OH 44134
Dan H
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint that unit is not cooling, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from st
Near Valley View, OH 44125
Dan H
Job Details:
05/21/2020
RANGE WHIRLPOOL WFE515S0EB0 "Customer complaint that unit is not heating properly, started bake for 350 degrees, temperature after preheat at 357 degrees, unit is operating as designed"
Near Solon, OH 44139
Brian M
Job Details:
05/21/2020
REFRIGERATOR MAYTAG PTB19BBGRB Cc unit not cooling found thermostat not working properly jumped out thermostat and found compressor not able to run relay is burnt out Needs thermostat and relay ; ordrng 1 61005790 (cntrl-temp) and 1 12002794 (overload release)
Near Cleveland, OH 44102
Corina B
Job Details:
05/21/2020
RANGE HOOD KITCHENAID KVWB600HBS "Replaced the hood. When installing it, scratched the bottom. The plastic wrap is very difficult to remove. Paint in chimney is very sensitive to scratches. Will need a new chimney ; ordrng 1 W11293972 (CHIMNEY )"
Near South Amherst, OH 44001
David R
Job Details:
05/21/2020
COOK TOP JENN-AIR JED8430ADW "Whole assembly malfunctioned, knob was not included. Ordering knob, customer to put on themselves, if any questions we will come back out. ; ordrng 1 71003549 (knob- fan)"
Near Amherst, OH 44001
Gabriel P
Job Details:
05/21/2020
WASHER MAYTAG MVWX500XW2 Customer had heavy load will need motor and shifter and cam and pulley shields took pictures of damage parts customer will not repair
Near South Russell, OH 44022
Brian M
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Customer showed pop took pic Cc unit not making ice Found ice maker rotating but not calling for water Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Brooklyn, OH 44144
Corey L.
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint fridge ceiling and frz lights out and there is a loud noise, confirmed noise is coming from damper control, unit needs damper control and module, replaced module with ts part, tightened frz door handle; ordrng 1 WPW10479155 (control),
Near Bainbridge Township, OH 44023
Brian M
Job Details:
05/21/2020
WALL OVEN KITCHENAID KEBS208SSS04 Installed broil and bake element Ran test bake OP Test Ok
Near Concord Township, OH 44077
Jason N
Job Details:
05/21/2020
WASHER KENMORE 110.3163261 "Cc unit not draining, water in tubConfirmed water in tub, ran manual drain, drain only humming. Drained tub, pulled drain pump, found lint buildup with hair clip bound up in impeller. Removed and ran auto test. Unit function is normal. Op test good."
Near Elyria, OH 44035
Gabriel P
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Ice maker was off. Turn ice maker on. Op test ok
Near North Olmsted, OH 44070
David R
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Cc ice on bottom of freezer. Went to back and pulled off duck bill, water rushed out. Duck bill was clogged, cleared. Made sure no other blockages. Good. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
Near Concord Township, OH 44060
Joe O
Job Details:
05/21/2020
RANGE WHIRLPOOL WFE550S0HZ1 Installed switch and burner. Tested. Op test ok
Near Cleveland, OH 44113
Corina B
Job Details:
05/21/2020
DISHWASHER MAYTAG MDB6769PAS1 Replaced the ui . Started a cycle. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Broadview Heights, OH 44147
David R
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced parts. Optic is not solid red. Icemaker called for water. Op test ok
Near Mentor, OH 44060
Jason N
Job Details:
05/21/2020
RANGE WHIRLPOOL WFG975H0HZ0 "Cc unit burners turn on too easy when bumpedChecked unit burner knobs, functions is normal, cannot turn knobs unless pushed in, locks are working correctly. Advised accidental bump turn on can exist on any typical gas range with burner knobs facing out.
Near Cleveland, OH 44108
Joe O
Job Details:
05/21/2020
WASHER AMANA NTW4516FW3 "Cc: not going to wash cycleFound drain hose sitting on the floor. Advised customer the drain needs to be 36 in, roughly the height of the washer. Ran auto test and calibration. Op test ok"
Near Broadview Heights, OH 44147
David R
Job Details:
05/21/2020
WASHER KENMORE 110.429222 "Cc unit not doing anything. Buttons and lights will come on. When trying to press and hold start, unit will not go into cycle. Not locking, could not find exact tech sheet or any on unit, used “MHWE300VW11”. Went through tech sheet, checks pins on door l
Near Aurora, OH 44202
Brian M
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Installed led modules OP Test Ok
Near Cleveland, OH 44103
Joe O
Job Details:
05/21/2020
WASHER MAYTAG LSE7806ACE Installed water valve. Ran test cycle. Op test ok
Near Westlake, OH 44145
Corina B
Job Details:
05/21/2020
WASHER MAYTAG MVWX655DW1 "CC that the motor starts on. Found the drain pump is staying on. Held the start button in unit it turned off. Ran diag F7E5 – SHIFTER FAULT, ran a manual spin and agitate. Ran a calibration. Started a rinse and spin with towels. Optest ok. Cust is trying
Near Richmond Heights, OH 44143
Jason N
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW5540SQ0 "Cc unit not spinning out and noise.Customer states on last load, unit didn’t spin out, and there was debris on bottom of tub. Found tub rusted out and separated. Unit needs tub. ; ordrng 1 W10389328 (basket & bal ring21634) and 1 WP21366 (nut-spaner446)
Near University Heights, OH 44118
Jason N
Job Details:
05/21/2020
REFRIGERATOR WHIRLPOOL GARF06XXMG00 "Cc unit not running, not coolingChecked power in to unit, good at 124v. Compressor not running, checked voltage to ptc relay, good at 122v. Unit needs ptc start relay. Parts are nla."
Near Aurora, OH 44202
Brian M
Job Details:
05/21/2020
WASHER WHIRLPOOL WTW8000DW2 Cc of lf error Found hot water not entering and cold was leaking Replaced water valve Ran test cycle and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
Near Cleveland, OH 44103
Joe O
Job Details:
05/21/2020
DRYER ROPER RED4516FW0 Cc: long dry timesFound vent blocked with lint. Ran unit disconnected. Unit cycling heat. Advised customer to have venting cleaned. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type
Near Cleveland, OH 44111
Corey L.
Job Details:
05/21/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not spinning out, found drain hose installed too low advised hose must be installed at least 39” from the ground, found piece of plastic that did not look like it came from the unit in belt shroud and knocked belt off pulley, re
Near Cleveland, OH 44111
Corey L.
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint of a loud noise, confirmed found ff evap frozen solid, unable to remove foam cover without damaging, thermistor checks passed from control, ordering controls and thermistor to be safe, crisper drawer was frozen to evap from ice build u
Near Euclid, OH 44123
Jeff M
Job Details:
05/21/2020
WASHER MAYTAG MVWC565FW Installed new part unit tested good
Near Willoughby, OH 44094
Jeff M
Job Details:
05/21/2020
WASHER MAYTAG MVWB850YG0 "Bearing have failed needs replaced. The unit is over seven years old there’s a good chance that tub might not come out easily. ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling), and 1 W10435302 (BEARING) from stock"
Near Walton Hills, OH 44146
Dan H
Job Details:
05/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that unit is not making ice, ran ice maker error codes found e5(ice maker thermistor is bad) error, unit needs new ice maker ; ordrng 1 W11294907 (icemaker)"
Near Walton Hills, OH 44146
Dan H
Job Details:
05/21/2020
DRYER ROPER RED4516FW0 "Customer complaint of no heat and timer is not working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
