We serviced a
WTW4616FW2 Whirlpool
Model Washer
Near Walton Hills, OH 44146
Corina B
Job Details: 07/17/2018
CC that the water valve is broken. Found the hot water valve is broken. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (VALVE)
We serviced a
WDF120PAFB0 Whirlpool
Model Dishwasher
Near Beachwood, OH 44122
Dan H
Job Details: 07/17/2018
Customer complaint that heat dry is not working, ran diagnostics no error codes found, unit completed test cycle, heater is not working, heater is recieving 120vac, found broken spot on heater, unit needs new heater, customer does not want repair ; ordrng 1 W10518394 (heater 4342),
We serviced a
WRF550CDHZ00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 07/17/2018
Found wire disconnected at water valve. Reconnected wire, made sure all connections were good, and ran water through dispenser to test. Refrigerator is now operating properly
We serviced a
WHIRLPOOL RANGE
Model KDRP407HSS10
Near Strongsville, OH 44149
Brian B
Job Details: 07/17/2018
CC that oven is not working properly. Tested oven at 350, heated normally. Customer said that keep warm and browning led’s come on sometimes. Let Oven heat for 30 minutes. Could not duplicate any issue. Reset power to unit. Advised customer that it may have been a glitch on control board.. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIG/SIDE-BY-S
Model GSC25C4EYY03
Near Willowick, OH 44095
Jeff M
Job Details: 07/17/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KFCO22EVBL2 Kitchenaid
Model Refrigerator
Near Cleveland, OH 44106
Brian M
Job Details: 07/17/2018
Cc that unit is still frosting up Found ice build up upper right hand corner Gasket is not hitting the fram all the way I was able to adjust it, but if this does not fix issue they need a new gasket
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/17/2018
Customer complaint washer won’t spin, showed pop, ran diagnostics found f2e1 stuck key, f5e1 lid lock fault, lid lock failed, replaced lid lock with ts latch, calibrated, op test good; used 1 W10838613 (LATCH)
We serviced a
KENMORE WASHER
Model 110.24052300
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/17/2018
Found adj doggs warn, put unit into spin, basket spins, adj doen not, gearcase leaking oil, needs gearcase, clutchand driveCust to replace; ordrng 1 285753A (COUPLER1828) and 1 3360629 (GEARCASE20162) and 1 W10820043 (DRIVE14219) and 1 WP8299642 (CLUTCH5228) and 1 WP8537434 (CAM ADJ 3533), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Solon, OH 44139
Corina B
Job Details: 07/17/2018
CC that the ff is not cooling. Found the ff evap covered in ice and frost. Will need a new evap cover. Checked the software, 8.00 version. ; ordrng 1 W10889841 (cover-evap)
We serviced a
MVWB765FW1 Whirlpool
Model Washer
Near Bainbridge Township, OH 44023
Corina B
Job Details: 07/17/2018
CC that the unit makes a noise on sensing. Cust has a video of the squealing. Started a load with towels, could not duplicate the squealing. Checked the rotor and stator, good. Ran a drain and spin, good. Optest ok
We serviced a
KODC304EBL00 Kitchenaid
Model Wall Oven
Near Shaker Heights, OH 44122
Dan H
Job Details: 07/17/2018
Customer complaint that unit is not working after self clean, confirmed, Found thermal fuse open, unit needs new thermal fuse ; ordrng 1 W11025102 (fuse-thrml)
We serviced a
WFW9150WW01 Whirlpool
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/17/2018
Noise is from drain pump running, making rear panel vibrate. All else tests ok. Put mitigation mat under washer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Ashtabula, OH 44004
Arthur V
Job Details: 07/17/2018
, Found warm air return iced up causing no cool in fresh food compartment.. cleared with steam. Op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER DUET
Model GHW9150PW0
Near Geneva, OH 44041
Arthur V
Job Details: 07/17/2018
Replaced pump assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 596.76573062
Near Eastlake, OH 44095
Jeff M
Job Details: 07/17/2018
The unit has No frost pattern or heat transfer compressor is running fridge is 70° freezer is 60° needs an evaporator filter dryer. unit is over 10 years old customer will just buy a new one; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Mentor, OH 44060
Jeff M
Job Details: 07/17/2018
he unit has a basket speed error code. I ran a test cycle unit tested good I ran a recalibration cycle unit tested good I ran a drain and spin cycle unit tested good the code did not come back unit performed as it should; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG745H0FS1
Near Mentor, OH 44060
Jeff M
Job Details: 07/17/2018
Preheated the oven to 350 waited an extra five minutes after the pre-heat down unit tested good; Job Cmpltd,
We serviced a
JENN-AIR ELEC SLIDE-IN
Model JES9860CAB01
Near North Royalton, OH 44133
Chad P.
Job Details: 07/17/2018
alled Cust and explained that tech realized it’s not the switch but the relay that is wired in with it. Told Cust e will need to place a order for the relay and refund her the cost of th switch. She will set switch aside for us. She was very under standing. ; ordrng 1 WP8566493 (RELAY), schdld next appmnt for 7/23 MON 9-12
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXR2
Near Brooklyn Heights, OH 44131
Chad P.
Job Details: 07/17/2018
Found f6e1 fault. Communications fault between CCU and MCU. Started normal wash. No powered rotations. MCU has failed and needs replaced. Cust will be thinking on repair. Office to not order parts unless contacted. ; ordrng 1 WPW10374126 (MCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Warrensville Heights, OH 44128
Chad P.
Job Details: 07/17/2018
Ran unit with load. Found agitator slipping. Needs agitator assy replaced. ; ordrng 1 285565 (agitator assy,comp), schdld next appmnt for 7/23 MON 2-5
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Brian B
Job Details: 07/17/2018
Found rust spots on door. Tried to remove with scratch b gone ., but added some new scratches. Will need new outer panel. Called whirl TL, Mark. He said to replace panel but share service pointer , w10657156 with customer. This explains how to remove surface oxidation using afresh and magic eraser. Office to order part.; ordrng 1 WPW10629473 (PANEL), schdld next appmnt for 7/24 TUE !,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Strongsville, OH 44136
Brian B
Job Details: 07/17/2018
Door sent is white. Wrong part was ordered. Will reorder door. Will r/s customer for 3 weeks, but advised customer to call when door arrives. Office to call and advise customer what to do with wrong door.; ordrng 1 LW10436760 (dor-fip ss), schdld next appmnt for 7/31 TUE !,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF0
Near Ravenna, OH 44266
Robert A.
Job Details: 07/17/2018
Found no water going to lower i/m, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 5303918493 (I/M), schdld next appmnt for 7/23 MON ! [**],
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF0
Near Ravenna, OH 44266
Robert A.
Job Details: 07/17/2018
Found no water going to lower i/m, needs i/m and valve; ordrng 1 242253002 (VALVE) and 1 5303918493 (I/M), schdld next appmnt for 7/23 MON ! [**],
We serviced a
ZFSB23DNDSS GE
Model Refrigerator
Near Cleveland Heights, OH 44106
Brian M
Job Details: 07/17/2018
Scratches in floor in front of fridge took pic Installed water line tube OP TEST OK
We serviced a
CROSLEY WASHER
Model VAW3584GW0
Near Kent, OH 44240
Robert A.
Job Details: 07/17/2018
Ran diagnostics, no codes, ran recal cycle, good, tested valves, lidlock, spin, drain and adj, op test ok; Job Cmpltd,
We serviced a
WRF560SMYM05 Whirlpool
Model Refrigerator
Near Brook Park, OH 44142
Corey L.
Job Details: 07/17/2018
Customer complaint freezer door sticks and ice not being made, found condensation on roof of freezer section, big gaps in frame of unit around the doors, silicones gaps, seals are good, customer has a significant amount of food in the fridge and the ketchup bottle on top door shelf was hitting control preventing door from closing properly, found ice maker in the off position, turned on, cycled, im filled with water; Job Cmpltd
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Garrettsville, OH 44231
Robert A.
Job Details: 07/17/2018
Found air shutters not adjusted, and when burner ignites flame is high, but then flame fades and goes out, tested top burners, doing the same thing, gas issue, talked w/cust, op test ok; Job Cmpltd,
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/17/2018
Found unit had lid lock error. Tested lock in manual testing mode. Lock not latching. Replaced lid lock from truck stock. Tested ok. Placed mitigation mat under washer.; used 1 W10838613 (LATCH)
We serviced a
GZ2FSRXYY1 Whirlpool
Model Refrigerator
Near Cleveland, OH 44118
Brian M
Job Details: 07/17/2018
Cc that unit was not making ice and water dripping from bottom of freezer Found ice build up in drip tray steamed clear Found Ice maker running but not calling for water Replaced ice maker from truck stockOP TEST OK ; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
NTW4516FW2 Amana
Model Washer
Near South Euclid, OH 44121
Brian M
Job Details: 07/17/2018
, Installed water valve OP TEST OK
We serviced a
WRS322FDAW04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44109
Corey L.
Job Details: 07/17/2018
Customer complaint light is out, confirmed found freezer light all the way out and ff section one was dim the other out, needs to led lights; ordrng 2 WPW10515057
We serviced a
KBFN402ESS01 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 07/17/2018
Replaced the parts listed. Optest ok.
We serviced a
KMHS120EWH3 Kitchenaid
Model Microwave
Near Berea, OH 44017
Macaulay G.
Job Details: 07/17/2018
Microwave is not recognizing door being closed. Replaced door switches with harness. All tested ok
We serviced a
KESC307BWH4 Kitchenaid
Model Range
Near Berea, OH 44017
Macaulay G.
Job Details: 07/17/2018
Control board that is needed for repair, is now discontinued. Will not be able to repair
We serviced a
WRX986SIHZ00 Whirlpool
Model Refrigerator
Near Willowick, OH 44095
Brian M
Job Details: 07/17/2018
Cc that frost on lower right hand freezer Found freezer door not installed correctly Removed and cleaned ice, reinstalled door ; Job Cmpltd
We serviced a
KDTE104ESS1 Whirlpool
Model Dishwasher
Near Munson Township, OH 44026
Corina B
Job Details: 07/17/2018
CC that the unit is leaking. Started unit, ran for 30 min. Not leaking. Advised cust to use 1/2-1 tablespoons of detergent. Optest ok
We serviced a
KUDS30FXPA8 Kitchenaid
Model Dishwasher
Near Orange, OH 44122
Corina B
Job Details: 07/17/2018
Replaced the parts listed. Optest ok.
We serviced a
WOC54EC7AS00 Whirlpool
Model Microwave
Near Maple Heights, OH 44137
Corina B
Job Details: 07/17/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
MBF2258DEM00 Maytag
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/17/2018
C that the ff is not cooling and the I’m is not working Ff 68 fz 0 found the evap fan not running. Will need a new control, fan and icemaker. Called SM to order parts.; ordrng 1 W10884390 (icemaker 8239) and 1 W11024089 (motor-evap 3909) and 1 WPW10503278 (refer elect cont brd 15220)
We serviced a
110.27086603 Kenmore
Model Washer
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/17/2018
Customer complaint of overload error code, ran drain and spin cycle, unit spins unit is level, no erratic shaking of basket, unable to duplicate the problem, unit is operating as designed
We serviced a
MDB8959SBW3 Maytag
Model Dishwasher
Near WILOUGHBY HLS, OH 44092
Brian M
Job Details: 07/16/2018
c that unit will not start Unit is getting power as soon as it’s plugged in drain kicks onNo selection is able to be made and drain does not shut off Needs UI and control board ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10475778 (panel-cntl)
We serviced a
MSD2556AEW Maytag
Model Refrigerator
Near Cleveland, OH 44111
Dan H
Job Details: 07/16/2018
Customer complaint that unit is leaking water, found ice build up on freezer section floor common with drain tube clog, cleared evaporator drain tube, op test good
We serviced a
110.77841600 Kenmore
Model Dryer
Near Chardon, OH 44024
Brian M
Job Details: 07/16/2018
Cc that unit does not spin Found belt and pulley fine motor hums but will spin if pushed Needs motor replaced Estimate only
We serviced a
ED5HHAXVB01 Whirlpool
Model Refrigerator
Near Lyndhurst, OH 44124
Corey L.
Job Details: 07/16/2018
Customer complaint of water and ice on freezer floor, confirmed frz floor has frozen a sheet of ice, found drain tube clogged with hair and dust, removed and ran drain trap under the sink to clear obstructions, reinstalled, removed ice from freezer floor and evap drain pan; Job Cmpltd
We serviced a
LFFH17F3QWA Frigidaire
Model Freezer
Near Cleveland, OH 44135
Dan H
Job Details: 07/16/2018
Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, nothing started, compressor and evaporator fan are not running, ordering thermostat and defrost timer; ordrng 1 297318010 (timer) and 1 5304513033 (thermostat )
We serviced a
GEW9250SU0 Whirlpool
Model Dryer
Near Broadview Heights, OH 44147
Dan H
Job Details: 07/16/2018
Customer complaint of loud noise, confirmed, noise is coming from idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER)
We serviced a
MDBH955AWB Maytag
Model Dishwasher
Near Chardon, OH 44024
Brian M
Job Details: 07/16/2018
Cc that unit starts cycle after finishing a cycle Ran 10 min auto test no errors showed Ran rinse cycle 9 min cycle unit shut down as normal after running
We serviced a
GX5FHDXVY04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44118
Corey L.
Job Details: 07/16/2018
Installed both ff section door seals right and left, op test good
We serviced a
TS22BRXAN00 Estate
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 07/16/2018
CC that the im is not working. Found the fill tube is frozen, found the condenser fan is seized. Will need a new fan. Cust does not want to repair
We serviced a
GI15NDXZB0 Whirlpool
Model Ice Machine
Near Brecksville, OH 44141
Dan H
Job Details: 07/16/2018
Customer complaint that unit is not making ice, found bin thermistor shorted, unit needs new bin thermistor ; ordrng 1 WPW10511923 (thermistor)
We serviced a
KBFS20ECMS00 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Brian M
Job Details: 07/16/2018
Cc that things freeze in front of air baffle Fr 38 Showed customer on kitchenaids website. Website shows about product placement and temp regulations
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near University Heights, OH 44118
Brian M
Job Details: 07/16/2018
Cc that unit not making ice Checked that Ice maker is getting power and getting water Ice box fan is not properly working order Ice box fan, UI and another control board ; ordrng 1 W10843055 (cntrl-elec) and 1 W10846539 (evaporator fan blade) and 1 W10848301 (cntrl-elec)
We serviced a
LGHB2867PFHA Frigidaire
Model Refrigerator
Near Independence, OH 44131
Corey L.
Job Details: 07/16/2018
Customer complaint ice not being produced, temp was 20 in ice bin, ice maker service tests pass, connections are secure, set ice maker back to on and selected “set”, advised customer to monitor for ice production now, ice maker should work;
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Parma, OH 44129
Corina B
Job Details: 07/16/2018
C that the unit is not drying. Checked outside vent, not air movement. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked fuses, good. Checked blower wheel, good. Ignitor cycling properly. Optest ok
We serviced a
JP350A0A2AA GE
Model Cooktop
Near Parma Heights, OH 44130
Corina B
Job Details: 07/16/2018
Replaced the heating element. Optest ok.
We serviced a
110.23832100 Kenmore
Model Washer
Near Brecksville, OH 44141
Dan H
Job Details: 07/16/2018
Installed new lid switch, op test good
We serviced a
WOC54EC7AS04 Whirlpool
Model Wall Oven
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/16/2018
Customer is still having the issue of temperature drop after initial preheat. Office to order control board and temperature sensor.; ordrng 1 W10859573 (sensor) and 1 W11035599 (cntrl-elec)
We serviced a
LSQ9549LW0 Whirlpool
Model Washer
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/16/2018
Customer complaint that the washer is not spinning out and is not cleaning clothes. Found gearcase is leaking badly. Office to order clutch, gear case, and drive tube/brake; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Lorain, OH 44052
Macaulay G.
Job Details: 07/16/2018
Tested dryer, voltage to either L1 or L2 to neutral=120 volts. Voltage between L1and L2=0. Informed customer they have power supply issue.; Job Cmpltd
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH73521CS6
Near Westlake, OH 44145
Brian B
Job Details: 07/16/2018
Replaced interlocks. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE1
Near Brooklyn, OH 44144
Chad P.
Job Details: 07/16/2018
Installed disp and cleaned element. Door not aligned. Corrected door alignment. Ran normal wash. Op test ok. ; Job Cmpltd,
Near Avon Lake, OH 44012
Brian B
Job Details: 07/16/2018
WHIRLPOOL WASHER Replaced log valve assembly. Tested machine. Op test ok. Placed water mat.; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Westlake, OH 44145
Brian B
Job Details: 07/16/2018
Verified pop, sent pic. Adjusted LF burner. Tested all burners, op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WOS51ES4EB00
Near Bay Village, OH 44140
Brian B
Job Details: 07/16/2018
Replaced thermal fuse. Tested oven, op test ok. Machine is not installed properly. Will need contractor to install. Will need 2x4’s on bottom to support unit..; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB
Near Rocky River, OH 44116
Brian B
Job Details: 07/16/2018
Replaced listed parts. Op test ok. Did not repair damage to door liner .
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL7
Near Chardon, OH 44024
Arthur V
Job Details: 07/16/2018
Installed adjuster kit per service pointer. Op test good . Covered under rework ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Hambden Township, OH 44024
Gail V.
Job Details: 07/16/2018
Found cap bursted on control bd (power surge) needs control and possible console. Would install bd first the if no response install console. ; ordrng 1 W10861510 (console) and 1 W11100602 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/20 FRI !,
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNXB1
Near Aurora, OH 44202
Robert A.
Job Details: 07/16/2018
, Installed pump, ran unit, ng no power to pump, checked harness, good, checked transformer, good, needs control; ordrng 1 WPW10226156 (CONTROL 22579), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/24 TUE !,
We serviced a
WRT311FZDZ01 Whirlpool
Model Refrigerator
Near Parma, OH 44134
Corey L.
Job Details: 07/16/2018
Customer complaint there was a few drips coming brought vent on the roof of he refrigerator section but has not dropped at all since the call, unit is operating as designed, checked drip pan valve, yellow duck bill style valve had a piece of rubber and string, cleared;
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/16/2018
Defrosted fresh food evaporator. Installed evaporator cover, ice maker, control, Orion board, valve and filter housing. All components test ok
We serviced a
MGRH752BDW Maytag
Model Range
Near Euclid, OH 44119
Brian M
Job Details: 07/16/2018
Installed oven temp sensor Ran test bake mid test control board went out and did not come back on Control getting power Needs control board replaced ; ordrng 1 5701M754 (CLOCK CONTROL )
We serviced a
UMV1160CW Whirlpool
Model Microwave
Near WILOUGHBY HLS, OH 44094
Brian M
Job Details: 07/16/2018
Cc that unit does not heat Found unit getting power and drawing 9.55 amps Tested high side all checked good Needs mag replaced ; ordrng 1 W10754299 (magnetron)
We serviced a
WTW4800XQ2 Whirlpool
Model Washer
Near Mentor, OH 44060
Brian M
Job Details: 07/16/2018
Installed control Ran auto test Ran calibration OP TEST OK
We serviced a
MVWX655DW1 Whirlpool
Model Washer
Near Garfield Heights, OH 44125
Corey L.
Job Details: 07/16/2018
Customer complaint washer only fills then drains after awhile, ran diagnostics found f2e1 stuck key, f7e1 basket speed fault, found wire harness at motor not fully inserted, clipped in harness, ran calibration, cleared codes
We serviced a
WRS322FNAM01 Whirlpool
Model Refrigerator
Near Cleveland, OH 44120
Corey L.
Job Details: 07/16/2018
Customer complaint warm temperatures in fridge, ff section temp 44, frz temp 0, thermostats we’re set at 1 in frz and 4 on ff section, advised customer if a colder temp in ff section is desired lower dial setting
We serviced a
ARG7302LL Amana
Model Range
Near Lyndhurst, OH 44124
Corey L.
Job Details: 07/16/2018
Customer complaint bake not getting hot, confirmed ignitor not glowing very bright, needs ignitor replaced, quoted, ok, replaced ignitor with ts, op test good; used 1 12400035 (IGNITER 52.99)
We serviced a
LGHB2867PF2 Frigidaire
Model Refrigerator
Near Waite Hill, OH 44094
Corey L.
Job Details: 07/16/2018
Customer complaint not making ice and has a clicking noise, found frz ice maker not cycling and skipping gears, cubes are all one big cube, ice maker heat element failed im needs replaced, replaced with preid im, op test good; Job Cmpltd
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Brook Park, OH 44142
Corina B
Job Details: 07/16/2018
Replaced the washplate. Ran a calibration. Optest ok
We serviced a
WGD7000DW2 Whirlpool
Model Dryer
Near Cleveland, OH 44109
Corina B
Job Details: 07/16/2018
CC that the dryer is not drying. Found the outside vent does not have an outside vent on it and has a screen on the vent hole. Advised the cust to put an outside vent on the house. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Optest ok.
We serviced a
WRS588FIHZ00 Whirlpool
Model Refrigerator
Near Cleveland, OH 44124
Corina B
Job Details: 07/16/2018
CC that the food is freezing on the lt hand side of the ff. Ff 40 fz .09 temp is set at 40 and fz 0. There is ice buildup on the damper door. Damper door is opening and closing. Will need a damper. Called SM to order part. ; ordrng 1 W11164593 (DAMPER)
We serviced a
KUDS35FXBL3 Kitchenaid
Model Dishwasher
Near Mayfield Heights, OH 44124
Corina B
Job Details: 07/16/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
MER8700DS1 Maytag
Model Range
Near Brook Park, OH 44142
Dan H
Job Details: 07/16/2018
Customer complaint that unit sparked and now oven will not heat, found bake element broken, bake element is recieving 240vac, unit needs new bake element ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
MSF25D4MDM02 Maytag
Model Refrigerator
Near Brooklyn, OH 44144
Dan H
Job Details: 07/16/2018
Customer complaint that ice maker is not working, jumped t-h, ice maker did not cycle, ice maker is recieving 120vac , installed new ice maker , op test good ; used 1 4317943 (ICEMAKER)
We serviced a
WTW4815EW1 Whirlpool
Model Washer
Near Rocky River, OH 44116
Dan H
Job Details: 07/16/2018
Customer complaint that unit is not spinning clothes out, unit was stuffed to top of basket when tech arrived (see pic), ran diagnostics found f7e5(shifter fault) and f7e6(motor fault) error codes, found shifter motor resistance out of range, installed new shifter, op test good. advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 W10913953 (ACTUATOR) from stock,
We serviced a
KRFF302ESS01 Kitchenaid
Model Refrigerator
Near Lakewood, OH 44107
Dan H
Job Details: 07/16/2018
Installed new control and door gasket, op test good
We serviced a
LGHB2867PFGA Frigidaire
Model Refrigerator
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/16/2018
Used steamer to defrost coil. Installed defrost heater and defrost thermostat. Set down water mitigation mat. Refrigerator operating properly now.; Job Cmpltd
We serviced a
2516 E 35TH ST Whirlpool
Model Dryer
Near Lorain, OH 44055
Macaulay G.
Job Details: 07/16/2018
Customer complaint is that dryer is taking several times to dry clothes properly. Also, handle is broken off of door. Found that there was a blockage in the vent. Advised customer to clean dryer vent at least twice a year. Office to order handle. ; ordrng 1 W10861225 (handle)
We serviced a
WTW7300DW0 Whirlpool
Model Washer
Near Lorain, OH 44055
Macaulay G.
Job Details: 07/16/2018
Customer is having issues with washer not always properly washing clothes and residue on clothes. Model number fits issue in service bulletin W11042572. Office to order white residue kit.; ordrng 1 W11111459 (cntrl-elec)
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Aurora, OH 44202
Robert A.
Job Details: 07/16/2018
Found i/m stuck at5oclock, heater failed, needs i/m; ordrng 1 WR30X10097 (ICE MAKER), schdld next appmnt for 7/20 FRI !,
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Mentor, OH 44060
Jeff M
Job Details: 07/16/2018
Checked the drain kit looked fine re-steamed the drain hole unit tested good; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TWO
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/16/2018
The unit is not cooling the unit is only pulling.5amps Greg S I put a piercing valve on the compressor and it’s in a -20 vacuum there is a leak needs a new compressor filter and evaporator; ordrng 1 242190205 (FILTER ) and 1 5303918274 (evaporator kit) and 1 5303918659 (compressor kit), used 1 BULLET PIERCING VALVE from stock, schdld next appmnt for 7/20 FRI ! [****], saved tckt [SdLink
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Painesville, OH 44077
Jeff M
Job Details: 07/16/2018
Installed new part unit,job compltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Kirtland Hills, OH 44060
Arthur V
Job Details: 07/16/2018
Replaced auger motor. Op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near North Madison, OH 44057
Arthur V
Job Details: 07/16/2018
Customer complaint unit has water splashing out of ice maker when filling. Adjusted fill tube extension tube so that the water doesnt splash when entering ice maker Cycled and unit filled without splashing out. Op test good ; Job Cmpltd,
We serviced a
JENN-AIR RANGE
Model JGS1450DP0
Near Aurora, OH 44202
Robert A.
Job Details: 07/16/2018
Cc broiler not igniting, cleaned burner, adjusted ignitor, tested unit several times, good, ran diagnostics, good, op test ok; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 07/16/2018
Found left door mullion not catching, leveled unit, op test ok; Job Cmpltd,
We serviced a
790.94364700 Kenmore
Model Range
Near Harpersfield Township, OH 44041
Brian M
Job Details: 07/16/2018
Cc that unit does not bake Tested bake element 14.6 ohms Bake element good Control is sending signal to broil instead of bake Needs control Customer does not want to repair
We serviced a
WTW7500GW0 Whirlpool
Model Washer
Near Madison Township, OH 44057
Brian M
Job Details: 07/16/2018
Cc that unit flashes f6e3 Could not run diagnostics Found ui intermittently unresponsive Control getting power but no selection is starting Need ui and control ; ordrng 1 W11130237 (UI) and 1 W11130238 (CONTROL )
We serviced a
CWE5800ACE Whirlpool
Model Double Wall Oven
Near Beachwood, OH 44122
Corey L.
Job Details: 07/16/2018
Installed bake element on upper oven, op test good