We serviced a
WRF555SDFZ Whirlpool
Model Refrigerator
Near Euclid, OH 44119
Brian M
Job Details: 07/12/2018
Cc that ui is not working Found 14v dc between green and black and red and black wires Unit getting power Needs Ui replaced ; ordrng 1 WPW10337911 (cntrl-elec)
We serviced a
NTW4516FW2 Whirlpool
Model Washer
Near Westlake, OH 44145
Macaulay G.
Job Details: 07/12/2018
Found leak at gearcase. Office to order gearcase assembly.; ordrng 1 W11035749 (gearcase)
We serviced a
WRT318FZDW02 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corey L.
Job Details: 07/12/2018
Installed new control, op test good
We serviced a
FFHT2131QE0 Frigidaire
Model Refrigerator
Near Cleveland, OH 44104
Dan H
Job Details: 07/12/2018
Installed new evaporator fan motor , op test good
We serviced a
WDT730PAHZ0 Whirlpool
Model dishwasher
Near Cleveland, OH 44102
Dan H
Job Details: 07/12/2018
Customer complaint that unit is not working, started normal wash cycle, unit did not fill, found water supply valve closed, opened valve unit filled and began washing, op test good
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Kirtland Hills, OH 44060
Arthur V
Job Details: 07/12/2018
Found auger motor open. Needs motor ; ordrng 1 W11202789 (AUGER MOTOR ), schdld next appmnt for 7/16 MON !,
We serviced a
GE MICROWAVE
Model JE2160SF01
Near Concord Township, OH 44077
Arthur V
Job Details: 07/12/2018
Found left side of cabinet pushed in causing fan not to work. Adjusted right side of panel so that unit did not rub against fan blade. Unit op test good ; Job Cmpltd,
We serviced a
FFHS2322MBLA Frigidaire
Model Refrigerator
Near Cleveland, OH 44119
Brian M
Job Details: 07/12/2018
Cc that fridge temps are high Found fridge showing error HI on ui Found frost on back side of freezer Unit needs defrosted to see what’s going on Air flow restriction
Near Cleveland, OH 44109
Corey L.
Job Details: 07/12/2018
HTDX100ED6WW Hot Point Dryer Installed timer control and knob, op test good; Job Cmpltd
We serviced a
GDF520PGD4CC GE
Model Dishwasher
Near Cleveland, OH 44109
Corey L.
Job Details: 07/12/2018
Installed new control, op test good
We serviced a
GX5FHTXVY010 Whirlpool
Model Refrigerator
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 07/12/2018
Found refrigerator not holding temperature, frost over top of evaporator cover. Defrosted evaporator and replaced control board used 1 WPW10503278
We serviced a
ACS4250AW Whirlpool
Model Range
Near Cleveland, OH 44108
Brian M
Job Details: 07/12/2018
Installed bake element Heated to 350 OP TEST OK
We serviced a
KRFF305EBS00 Whirlpool
Model Refrigerator
Near Middleburg Heights, OH 44130
Corina B
Job Details: 07/12/2018
Replaced the control and UI. Brought core back for return. Programmed the UI. Optest ok.
We serviced a
ACF3335AW Amana
Model Range
Near Cleveland, OH 44102
Dan H
Job Details: 07/12/2018
Customer complaint that burners are not lighting, confirmed, found ignitor switches not working, unit needs new ignitor switches, unit then started flashing f9(door latch circuit malfunction )error code, door latch switch is good, no power to door latch motor, harness is good, unit needs new control, both parts are no longer available ; ordrng 1 31924401 (CNTRL) and 1 31962001 (IGNITOR SWITCH )
We serviced a
MFF2558KEW Maytag
Model Refrigerator
Near Wickliffe, OH 44092
Corey L.
Job Details: 07/12/2018
Found leak on line running through drip pan, evaporator not needed, replaced line, held 28” vacuum for 15 minutes, put 5oz of r134a, evap had good frost pattern, op test good
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Rocky River, OH 44116
Macaulay G.
Job Details: 07/12/2018
Found error codes for long fill/no fill and hot water sensed at rinse cycle. Likely hot and cold water supply lines not installed correctly at install point. Washer operating properly
We serviced a
WFE540H0ES1 Whirlpool
Model Range
Near Parma Heights, OH 44130
Brian M
Job Details: 07/12/2018
Installed left front burner OP TEST OK
We serviced a
NFW7300WW00 Whirlpool
Model Washer
Near Garfield Heights, OH 44105
Corina B
Job Details: 07/12/2018
CC that there is no cold water going into the unit. Found a small amount of water going into unit. Will need a water valve. Called SM to order parts. Cust does not want to repair
We serviced a
GLD2445RFQ0 Frigidaire
Model Dishwasher
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/12/2018
Leaking from front left part of the seal. Office to order seal.; ordrng 1 154827601 (gasket)
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Parma, OH 44129
Brian M
Job Details: 07/12/2018
Installed lid lock Ran auto test and calibration OP TEST OK
We serviced a
WRX735SDBM03 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44105
Corina B
Job Details: 07/12/2018
Replaced the controls and the UI. Brought core back for return. Optest ok
We serviced a
MGR6600FZ0 Maytag
Model Range
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 07/12/2018
Replaced control that was sent. Tested ok. Customer also said that the grate above the left rear burner is bent and causing the pans to teeter and the front right burner cap’s finish is chipping off. Office to order burner caps and grate kit. Customer will install these parts.; ordrng 1 W10881749 (cap-burner) and 1 W11101497 (grate-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SDZ0
Near MENTOR ON THE, OH 44060
Arthur V
Job Details: 07/12/2018
Replaced water valve. Op test good ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/12/2018
Installed gearcase and hub, ran recal, op test ok; Job Cmpltd,
We serviced a
FRT21HS8KS3 Frigidaire
Model Refrigerator
Near East Cleveland, OH 44112
Brian M
Job Details: 07/12/2018
Cc that side of fridge is now hot Took back off to compressor Found a mouse stuck in between condenser fan blades Removed dead mouse , fan started right up At time of leaving sides of fridge have cooled down OP TEST OK
We serviced a
GTD42GASJ0WW GE
Model Dryer
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/12/2018
CC that the unit does not turn on. Unit does not turn on. Checked the door switch, good. Checked the fuses, good. Checked the start button, good. Bent the door to make a good contact with the door switch. Working as designed. Optest ok
We serviced a
WGG745S0FE02 Whirlpool
Model Range
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/12/2018
CC that the 2 left burners take a long time to turn on, the griddle flame is not high, the broil turns on then turns off and the smaller oven light does not work. back burner lights, the front left burner taker a while to light will need a new head. The broiler heats to 500* raised the griddle flame. Called SM to order part.; ordrng 1 WPW10406878 (burnr-head) and 1 WPW10454648 (sockt-lite)
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Cleveland, OH 44135
Macaulay G.
Job Details: 07/12/2018
Actuator is making an abnormal noise when shifting. Office to order actuator. Truck stock actuator was used 7-11.; ordrng 1 W10913953 (actuator)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/12/2018
The unit had a no fill long fill code I cleared the code unit op tested good the fill valve work correctly ; Job Cmpltd,
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEB
Near Mentor, OH 44060
Jeff M
Job Details: 07/12/2018
When you take the filter out of the head assembly the filter head leaks water to fill the holes plugged up needs replaced. EST only ; ordrng 1 WP67004106 (FILTER HOUSING ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
MAYTAG DRYER ELE
Model MEDB835DW4
Near Elyria, OH 44035
Arthur V
Job Details: 07/12/2018
Tested unit. All checks good. Advised customer on settings and how heat from her finger starts the unit. Cleared error code f2e1 stuck button Unit is operating properly energy saving option increases dry time and decreases heat. But unit heating normally with energy savings off ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PFBA
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/12/2018
, Installed seal and ui, ui not lighting, reset connections, ng ui defective need to reorder; ordrng 1 242058231 (UI), schdld next appmnt for 7/17 TUE !,
We serviced a
WHIRLPOOL DISHWASHER
Model MDB6601AWS
Near Geneva, OH 44041
Arthur V
Job Details: 07/12/2018
Replaced handle assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
GXW7336DXS1 Whirlpool
Model Hood
Near Mentor, OH 44060
Brian M
Job Details: 07/12/2018
, Cc that upper shroud does not match Installed new shroud OP TEST OK
We serviced a
WTW7000DW0 Whirlpool
Model Washer
Near East Cleveland, OH 44112
Corey L.
Job Details: 07/12/2018
Customer complaint doesn’t work, plugged in unit and it flashed f5e3 while draining, lid lock is stuck from corrosion of detergent, unit has had extreme abuse and neglect, customer has been advised to use only 1-2 tbsp of detergent,
We serviced a
FEX831FS1 Washer
Model Dryer
Near Geneva-on-the-Lake, OH 44041
Brian M
Job Details: 07/11/2018
Installed glides and seal OP TEST OK
We serviced a
JFI2089AES2 Jenn-Air
Model Refrigerator
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 07/11/2018
Customer complaint fridge is out pulled from the wall a few inches, unit had boards it was propped on in the back, customer helped position the unit back onto its shims ; Job Cmpltd
We serviced a
110.28922790 Kenmore
Model Washer
Near University Heights, OH 44118
Corey L.
Job Details: 07/11/2018
Customer complaint washer not agitating, confirmed found dogs worn out, need to order and return ; ordrng 1 80040 (agitator dogs )
We serviced a
ETZ1PKXBW01 Whirlpool
Model Refrigerator
Near Wickliffe, OH 44092
Holly Butcher
Job Details: 07/11/2018
CC that there is water going into the ff section. Found the drain hole in the fz is frozen. Steamed out the drain hole. . Found rust in drain pan, used foil tape to put on back of evap cover to prevent the rust going down the drain hole. Condenser coils are full of dust dirt and fur, cleaned coils. Advised cust to clean the condenser coils every 6 months with animals. No water going to unit. Optest ok.
We serviced a
MSD2550VES01 Whirlpool
Model Refrigerator
Near Parma, OH 44129
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not making ice, ice maker is not cycling, ice maker is recieving 120vac, found ice maker fill tube frozen , unit needs new ice maker and valve, installed new ice maker and valve, op test good ; used 1 2198597 (ice maker ), and 1 W10408179 (VALVE-INLET)
We serviced a
MVWC400XW4 Maytag
Model Washer
Near Brooklyn, OH 44144
Dan H
Job Details: 07/11/2018
Customer complaint of loud noise, confirmed, Noise is coming from gearcase, unit needs new gearcase, customer does not want repair at this time ; ordrng 1 W11035747 (gearcase 242.58),
We serviced a
KDFE104DWH2 Kitchenaid
Model Dishwasher
Near University Heights, OH 44118
Corey L.
Job Details: 07/11/2018
Customer complaint cycle won’t start soap just sits at the bottom, ran diagnostics no codes found, started test cycle, wash motor did not kick on, both triac fuses tested good, harness was good, unit needs wash motor and sump assembly, quoted, ok, replaced with ts assembly, op test good, cannot install water mat because of several holes for piping and layered floor under the unit; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
WRS571CIHW00 Whirlpool
Model Refrigerator
Near Seven Hills, OH 44131
Corina B
Job Details: 07/11/2018
CC that the food freezes on the top and 2nd shelf. Found the fz at -5 and the ff 39. Advised the cust to raise the temp to 0* and 37*. The damper is the coldest spot in the ff. Optest ok.
We serviced a
MFI2269VEB6 Maytag
Model Refrigerator
Near Parma, OH 44134
Corina B
Job Details: 07/11/2018
CC that the im does not work and the freezer has ice at the bottom. Replaced the drain tube. Cycled im did not cycle. Replaced the im from t/s. Optest ok. ; used 1 W10882923 (ICE MAKER ASSY)
We serviced a
WTW5600XW3 Whirlpool
Model Washer
Near Cleveland, OH 44144
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not washing clothes, found unit not doing anything but turning on drain pump, unit needs new control board, found gearcase seized , unit needs new gearcase, customer does not want repair ; ordrng 1 W10480108 (cntrl-elec 89.25) and 1 W11035747 (gearcase 242.58)
We serviced a
FGHC2331PFAA Frigidaire
Model Refrigerator
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 07/11/2018
Customer was able to re seat the filter, water was operating properly
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Chardon, OH 44024
Brian M
Job Details: 07/11/2018
Cc of unit not running Found thermal cut off and thermal fuse OPen Replaced using truck stop OP TEST No good Ran test cycle coils are not opening Needs coils replaced ; ordrng 1 WPW10328463 (coil-valve), used 1 279769 (THERMAL CUTOFF), and 1 WP3392519 (THERMAL FUSE)
We serviced a
RB270PXBB2 Whirlpool
Model Wall Oven
Near Wellington, OH 44090
Macaulay G.
Job Details: 07/11/2018
Found sensor not working in oven, office to order sensor.; ordrng 1 WP8053344 (sensor)
We serviced a
MSS26C6MFZ00 Maytag
Model Refrigerator
Near Chester Township, OH 44026
Brian M
Job Details: 07/11/2018
Installed diffuser OP TEST OK
We serviced a
MGT8720DH03 Whirlpool
Model Range
Near Bay Village, OH 44140
Corey L.
Job Details: 07/11/2018
Customer complaint stovetop burners not lighting but don’t know if the oven works, confirmed all top burners spark but not letting gas out, bake cycle lit, found setting for 12 auto off was “on”, turned off now burners lite
We serviced a
MVWC565FW1 Maytag
Model Washer
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/11/2018
CC that the sensing light stays on and does nothing. Held start button in and rebooted control. Ran diag no codes. Advised cust to use 1-2 tablespoons of he detergent. Started a normal load and a drain and spin. Running as designed. Optest ok.
We serviced a
MER6600FZ0 Maytag
Model Cooktop
Near Rocky River, OH 44116
Dan H
Job Details: 07/11/2018
Customer complaint that left front outer element never lit, turned left front element on both inner and outer elements turned right on, all other elements are working, unable to duplicate the problem, unit is operating as designed
We serviced a
MAH5500BWW Whirlpool
Model Washer
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/11/2018
Washer is grinding in spin cycle. Office to order outer tub, support, tub seal, and front seal clamp.; ordrng 1 22004465 (outer tub) and 1 W10181639 (support) and 1 WP22002077 (seal-tub) and 1 WP22002327 (clamp)
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS2
Near Streetsboro, OH 44241
Robert A.
Job Details: 07/11/2018
Card board on back of unit dry, no stains, inspected water lines, all holding water, no cracks found, no water staines inside unit, no water hookup at store, unable to fully test, poss drain was leaking, op test okOfr. 1606002453; Job Cmpltd, saved tckt [SdLink\312489a.png], save
We serviced a
JS48CXDBDB00 Jenn Air
Model Refrigerator
Near Lyndhurst, OH 44124
Brian M
Job Details: 07/11/2018
Cc of freezer frosting upFound freezer having frost build up on side wall Found gaps in door seal Steamed seal into place and to close gaps OP TEST OK Job Cmpltd
We serviced a
WJSE4150B2WW GE
Model Washer
Near Cleveland, OH 44102
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not spinning clothes out. Confirmed, found basket hub broken where it mounts to transmission (see pic), unit needs new basket hub, customer does not want repair
We serviced a
WFG520S0FS0 Whirlpool
Model Range
Near Amherst, OH 44001
Macaulay G.
Job Details: 07/11/2018
Found grates are warped on oven, office to order grates, customer will install. Oven is lighting correctly.; ordrng 1 W10860455 (grate-kit),
We serviced a
WRF993FIFM00 Whirlpool
Model Refrigerator
Near Avon Lake, OH 44012
Corey L.
Job Details: 07/11/2018
Customer complaint fridge not cooling in either section like it should be, temp in ff section was 47, frz was 16, followed sp W11033419B, main control is updated version 7.0.0, ff thermistor was in the wrong position, Corrected thermistor, all other updates per service pointer are needed; ordrng 1 W10875099 (cover-evap) and 1 W10888881 (icemaker) and 1 W10908836 (VALVE) and 1 W10918843 (ORION BOARD),
We serviced a
JFC2290VEM7 Jenn Air
Model Refrigerator
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/11/2018
CC that there is frost on the lt hand side of fz. No service pointers. Gaskets, good. Rails are good. Vaseline the gaskets Optest ok
We serviced a
GLEB30S9DBA Frigidaire
Model Double Wall Oven
Near Cleveland, OH 44113
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not heating, confirmed, found control not sending power to element, unit needs new control, control is no longer available ; ordrng 1 316418720 (clock/timer),
We serviced a
FMV156DCC Frigidaire
Model Microwave
Near Cleveland, OH 44113
Dan H
Job Details: 07/11/2018
Customer complaint that door handle is broken, confirmed, unit needs new door handle; ordrng 1 5304440323 (handle,door (blk)
Near Highland Heights, OH 44143
Brian M
Job Details: 07/11/2018
Kitchenaid Refrigerator Installed filter OP TEST OK
We serviced a
WED7300DW0 Whirlpool
Model Dryer
Near Wickliffe, OH 44092
Brian M
Job Details: 07/11/2018
Installed door seal OP TEST OK
We serviced a
KDPM354GPS0 Kitchenaid
Model Dishwasher
Near Avon Lake, OH 44012
Corey L.
Job Details: 07/11/2018
Installed new sump assembly, ran test cycle, op test good
We serviced a
GB2FHDXWS04 Whirlpool
Model Refrigerator
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/11/2018
CC that the food in the ff is freezing. Ff 32. Checked the damper door, good.Checked the thermistor, good. Advised cust to not overpack the unit and lowered the temp Of the ff. Optest ok
We serviced a
WZF34X18DW01 Freezer
Model Whirlpool
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/11/2018
Reclaimed refrigerant from unit. Replaced compressor and filter drier. Pulled 28 inch vacuum on system for 15 minutes. Unit held vacuum for over 15 minutes. Charged unit with 4.1 ounces of R134a. Freezer is operating properly now
We serviced a
WHIRPOOL WASH/DRY STACK
Model 41761712510
Near Avon Lake, OH 44012
Brian B
Job Details: 07/11/2018
Machine will not start. Tech has never worked on this brand machine, made by Electrolux. Called TL. Worked with TL for 2 hrs checking voltages and resistance values. In the end they said it was a communication issue between boards and to replace all boards. Will give est. they do not want to repair at this time. Bill for SC. Do not Order parts at this time.; Job Cmpltd, saved tckt [SdLink\312865a.png],
We serviced a
KITCHENAID WALL OVEN
Model KEBC107KBL0
Near Avon Lake, OH 44012
Brian B
Job Details: 07/11/2018
Found burning on main board and failed door latch switch. Main board is NLA. Advised customer. Cannot repair. Paid SC. Labor to install parts should customer find parts is $149.00.;, Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 07/11/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Mentor, OH 44060
Jeff M
Job Details: 07/11/2018
Removed the old compressor and filter dryer. Installed new parts. I put the unit in a 30 inch vacuum let it sit for 20 minutes tested good. Added 5 ounces of Freon. A frost pattern start to occur on the freezer evap. Recommend the customer to wear a solid 24 hours before putting food into the machine; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH00
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/11/2018
Replaced freezer evap fan motor assembly. Op test good ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26H5ASB3
Near Rootstown, OH 44272
Robert A.
Job Details: 07/11/2018
Found i/m not getting water, coating pealing off i/; ordrng 1 242252702 (VALVE6955) and 1 5303918277 (ICE MAKER14099), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/18 WED 9-12 [**],
We serviced a
HTDX100EM7WW HotPoint
Model Dryer
Near Cleveland, OH 44108
Dan H
Job Details: 07/11/2018
Customer complaint that unit is not starting, found timer knob broken and timer seized, unit needs new knob and timer; ordrng 1 WE1M652 (timer knob) and 1 WE4M532 (timer)
We serviced a
GTDP180ED2WW GE
Model Dryer
Near Willowick, OH 44095
Brian M
Job Details: 07/11/2018
Cc that unit will run if button is held Found belt switch open Needs belt switch replaced ; ordrng 1 WD21X10261 (switch interlock 1906)
We serviced a
WRF540CWHZ00 Whirlpool
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 07/11/2018
Customer complaint of condensation in the freezer and the ff section light is out, customer just had unit installed a week ago almost and then went shopping, explained the unit was getting to temp, seals are good, found light laying in shroud that had not been installed on delivery
We serviced a
WFG231LVS0 Whirlpool
Model Range
Near Cleveland, OH 44128
Corina B
Job Details: 07/11/2018
CC that the front burner does not work, the handle to the bottom drawer broke off, the oven does not heat. Checked the griddle found the spark but will not light. Will need a new cap. Found the burner valve is seized. . No amp on the igniter. Ran diag f2 Shorted key. Cleared code started a bake, f2 came back. Will need a new control. ; ordrng 1 98017539 (burnr-top) and 1 WP98017464 (cap-burner) and 1 WPW10141709 (valve-brnr) and 1 WPW10312660 (cntrl-elec)
We serviced a
110.27086603 Kenmore
Model Washer
Near Cleveland Heights, OH 44118
Dan H
Job Details: 07/11/2018
Customer complaint of overloaded error, ran diagnostics no error codes found, found suspension rods worn out, installed new suspension rods from truck stock surplus, op test good ; used 1 W10820048 (SUSPENSION RODS 72.33)
We serviced a
MFT2976AEM00 Maytag
Model Refrigerator
Near Sheffield, OH 44054
Macaulay G.
Job Details: 07/11/2018
Found refrigerant leak at FF evaporator. Office to order compressor and evaporator.; ordrng 1 W10276644 (compressor) and 1 WPW10608485 (evaporator)
We serviced a
WTW4950XW2 Whirlpool
Model Washer
Near Painesville, OH 44077
Brian M
Job Details: 07/11/2018
Cc that unit does not spin clothes all the time Ran diagnostics found error for shifter fault Followed instructions in test 3a from tech sheet Shifter and motor are working Needs control board replaced Customer does not want to repair
We serviced a
MVWB765FW1 Maytag
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 07/11/2018
Customer complaint washer sounds like it has loose gears or something in the second part of the cycle but washes fine, ran diagnostics no codes found, started service test mode, lid locked, ran gentle and heavy agitation, and low, med and high speed spins, unit is operating as designed ; Job Cmpltd
We serviced a
GX5FHDXVY04 Whirlpool
Model Refrigerator
Near Cleveland, OH 44118
Corey L.
Job Details: 07/11/2018
We serviced a
AFI2538AES Whirlpool
Model Refrigerator
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/11/2018
CC that the im is not making ice. Cycled im cycled and filled. Checked the door switches, good. Working as designed
We serviced a
RBD245PDB12 Whirlpool
Model Wall Oven
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 07/11/2018
Replaced the control panel. Optest ng. UI is blank, keys work but will not start heating. Will need a microcomputer, no longer available.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRB00
Near Painesville Township, OH 44077
Arthur V
Job Details: 07/11/2018
Near South Euclid, OH 44121
Corina B
Job Details: 07/11/2018
Kitchenaid Range Checked the upper oven 2.79 amps will need an ignitor. The bottom oven 3.50amps. Heated bottom to 350*. Will need a ignitor.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Geneva Township, OH 44041
Arthur V
Job Details: 07/11/2018
Found drain pump just humming. Needs pump ; ordrng 1 WPW10605427 (pump-water), schdld next appmnt for 7/17 TUE !,
We serviced a
MHW5100DW0 Maytag
Model Washer
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 07/11/2018
Customer complaint that unit is leaking, found boot torn, installed new boot, op test good, no mat left due to unit is in a basement and unit already leaked all over carpet on floor(see pic); used 1 WPW10340443 (BELLOW 156.37)
We serviced a
WDT720PADB1 Whirlpool
Model Dishwasher
Near Avon, OH 44011
Macaulay G.
Job Details: 07/11/2018
Tested dishwasher, sump motor not cycling properly. Office to order sump assembly.; ordrng 1 WPW10671941 (pump&motor)
We serviced a
WOS92EC0AS03 Whirlpool
Model Range
Near Berea, OH 44017
Macaulay G.
Job Details: 07/11/2018
Replaced control in oven. Tested temperatures,good temperature glide. Oven is working properly.; Job Cmpltd,
We serviced a
WRF736SDAM Whirlpool
Model Refrigerator
Near Strongsville, OH 44136
Chad P.
Job Details: 07/11/2018
ound filter jammed. Braced housing and forced filter out. Housing checks good. Installed new filter and purged. Op test ok.
We serviced a
JES9860CAB01 Jenn Air
Model Range
Near North Royalton, OH 44133
Chad P.
Job Details: 07/11/2018
Found switch not sending power out to element. Needs switch replaced. ; ordrng 1 WP74011489 (SWITCH
We serviced a
KFIS29PBMS00 Kitchenaid
Model Refrigerator
Near Fairview Park, OH 44126
Chad P.
Job Details: 07/11/2018
We serviced a
MTW5620TQ1 Maytag
Model Washer
Near Euclid, OH 44117
Corey L.
Job Details: 07/11/2018
Replaced drain hose, op test good
We serviced a
WRX735SDBM02 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 07/11/2018
Installed new water valve, ice maker did not cycle when jumped, ice maker is getting power, needs ice maker WPW10300024,
We serviced a
MHW5100DW0 Maytag
Model Washer
Near Huntsburg, OH 44046
Corina B
Job Details: 07/11/2018
CC that the control does not turn on. Ran diag F8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED, F3e1 WATER LEVEL SYSTEM ERROR. F5e4 DOOR NOT OPENED BETWEEN CYCLES. Checked the pressure sensor, good. Checked the hot and cold water, good. Ran a co test. Started a normal load and a drain and spin. Advised cust to open a door if washing the same load more then once. Optest ok
We serviced a
MER6600FZ1 Maytag
Model Range
Near Chester Township, OH 44026
Corina B
Job Details: 07/11/2018
CC that the unit smells like an electrical fire. The wires are good. Found the bake element is missing.bake element is a hidden element, verify. Optest ok
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/11/2018
Found door switch in freezer was frozen shut. Thawed switch. All tested ok.
We serviced a
KDTM354DSS4 Kitchenaid
Model Dishwasher
Near Elyria, OH 44035
Macaulay G.
Job Details: 07/11/2018
Installed left and right racks in dishwasher. Dishwasher operating properly now.;
We serviced a
WHIRLPOOL RANGE
Model RS696PXGB7
Near Newbury Township, OH 44065
Robert A.
Job Details: 07/11/2018
F3e2, oven temp too high, checked temp sensor, 1073 ohms, good, cust states that unit would not turn off, had to turn off breaker, per tech sheet, needs control; ordrng 1 8186024 (CONTROL23825), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/17 TUE ! [**],
We serviced a
WDF520PADB7 Whirlpool
Model Dishwasher
Near Mentor, OH 44060
Brian M
Job Details: 07/10/2018
Cc that unit does not drain Ran drain cycle found unit running and water slowly draining Found black line connected to drain hose with couplers going to garbage disposal Tried to vac out , got most of the water to come out but there is a blockage somewhere in line Advised customer to replace hose and if issue still remains to give us a call