We serviced a
GE WASHER
Model WBSR3140G5WW
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/18/2021
"Installed inlet water valve. Ran fill test then spin/drain. All functions normal, no leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Geneva, OH 44041
Dan H
Job Details: 10/18/2021
"Customer complaint that mullion was hot again and of soft ice cream , mullion temperature at 73 degrees, freezer section temperature at-2 degrees, fresh food section temperature at 41 degrees, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Ravenna, OH 44266
Brian M
Job Details: 10/18/2021
Installed control and screen Ran test cycle OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details: 10/18/2021
Installed control. Ran diagnostics test cycle. Op test ok
We serviced a
GE WASHER
Model GTW330ASK3WW
Near Mentor, OH 44060
Joe O
Job Details: 10/18/2021
"Cc: residue on clothesFound fabric softener, detergent and mold built up under tub. Advised customer to run vinegar through unit to help break down. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Lorain, OH 44052
Angel
Job Details: 10/15/2021
Cc that unit is not heating. Verified and unit was turning on and off in about 10 sec would not keep flame lit for long. Called BJ because the coils were good ignitor and explained to him he had me verify the operating thermostat and was good also had me verify the high limit and cutoff we found out that the high limit thermostat was weak will need to order part . Ordering parts.; ordrng 1 W11050897 (Cutoff)
We serviced a
GE REFRIGERATOR
Model GYE22HMKBES
Near Chardon, OH 44024
Brian M
Job Details: 10/15/2021
Cc unit leaking Found drain pan frozen over Cleared drain pan and tube OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/15/2021
"Found error f3e1 water level system error acu not detecting pressure check pressure hose is good check pressure sensor good clear error code ran factory test pass advise customer to monitor if error comes back it will need control gave estimate anyway and they said they rather have a new appliances for the amount to fix,opt test ok ; ordrng 1 W11201286 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.41159212
Near LaGrange, OH 44050
David R
Job Details: 10/15/2021
"Cc FF not cooling. Found FZ evap frosting up, causing poor air circulation, not reaching FF. Bi metal is open, ordering***set as 2 count to defrost all evap. ; ordrng 1 W11225843 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Painesville, OH 44077
Dan H
Job Details: 10/15/2021
"Installed new mullion, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 10/15/2021
"Found dim light replace,opt test ok is working"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS00
Near Rocky River, OH 44116
Marie V
Job Details: 10/15/2021
"Defrosted evaporator, Replaced drain tube and thermistor from T/S. Op test ok; used 1 SENIORDISCOUNT (senior discount), and 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Willowick, OH 44095
Corina B
Job Details: 10/15/2021
"CC that the unit will add water in a spin and agitate when its filling. Tested the unit working as designed for me. Called BJ and said it will be the ATC switch. ; ordrng 1 WPW10248240 (Atc switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Strongsville, OH 44149
David R
Job Details: 10/15/2021
"Cc Load and Go dispenser doesnt seem to be putting out any detergent, when washing with bleach and whites one load, bleach will stain the next load. Ran a normal cycle with no load, could see bubbles from deferent coming out. Called techline. Asked what concentration level was on. Found on 10x. The higher the level the less detergent being put out. Put down to 2x. Problems might be related. Advised of not over filling with bleach as well. Customer to monitor for next couple of weeks. Unit test good. ; ordrng 1 W11413407 (Drawer assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near North Royalton, OH 44133
David R
Job Details: 10/15/2021
"Cc unit on left side is getting hot, side and top, right side is not. Went over vent position with customer, vent is on left hand side. Anything in from or adjacent to vent can potential be hot, same temp as oven temp. Called techline to document. Techline also said for customer to look through owners manual for safety with handling hot unit. Vent is on left hand side, agreed anything by vent will be hot as oven temp. Unit is working as designed. Op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44117
Corina B
Job Details: 10/15/2021
CC that there is a noise in a spin cycle from the drain hose and water line. Found the baskets leaning forward. The hot water is hammering. Leveled the washer. Started a cycle with clothes. Advised cust to use 1-2 tablespoons of he detergent. Adjusted the hoses away from the washer. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Elyria, OH 44035
Angel
Job Details: 10/15/2021
Cc that unit will not start. Confirmed it was not starting found the latch was broken will need latch replaced. Installed latch from truck stock tested unit opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
GE REFRIGERATOR
Model PSCS3TGXCFSS
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/15/2021
"Cc unit not cooling or operating after power outage. Found display board scrolling 0, this denotes UI cannot communicate with main board. Unplugged and plugged back in, main board relays clicking on and off, constant reset. Unit needs main control. Customer not repairing at this time, estimate only. ; ordrng 1 WR55X10942 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/15/2021
"Replace icemaker,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, OH 44105
Jason N
Job Details: 10/15/2021
"Cc unit not dispensing ice and leaking in bottom of freezerFound ice dispense auger motor seized and evaporator drain clogged, water leaking into bottom of freezer. Cleared ice from bottom of freezer, steamed down drain hole. Cleared drain, ensured good flow through. Ice auger motor frozen, thawed out, started working. Ran several cups of ice through dispense. Op test good."
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Elyria, OH 44035
Angel
Job Details: 10/15/2021
Replaced latch on unit tested unit and working as designed. Opt test ok.
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Lakewood, OH 44107
Manny
Job Details: 10/15/2021
Cc dishes not cleaning during cycle. Replaced pump motor with parts provided by customer. Op test ok
We serviced a
GE DISHWASHER
Model GSD600G-01
Near Willoughby, OH 44094
Joe O
Job Details: 10/15/2021
"Cc: leakingFound unit leaking past gate shaft seal. Needs gate shaft seal; ordrng 1 WD8X181 (seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Willoughby Hills, OH 44094
Joe O
Job Details: 10/15/2021
"Cc: not agitating, noiseFound error codes f0e5(off balance). Found unit not shifting. Found actuator arm slipping out. Needs actuatorPart out of stock. Office to reschedule. Added screw to actuator so customer can use unit; ordrng 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ03
Near Seven Hills, OH 44131
David R
Job Details: 10/15/2021
Replaced both control and evap harness. Good. Programmed and set temps. Give 24 hours to return to normal temps.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Beachwood, OH 44122
Jason N
Job Details: 10/15/2021
"Cc unit not draining Customer stated unit still isnt draining from last service. Ran diagnostics, found codes 9-1 for drain problem. Able to cancel drain unit. Checked drain hose install on unit, checked good. Ran wash test, filled tub then let drain out. Found unit is draining slowly. Checked disposal connection, found rubber drain hose extension is kinked and collapsed. Removed rubber hose and added another drain hose using misc truck stock. Original hose isnt long enough to make it to disposal nipple connection. Reran wash and drain test. Good drain out. Op test good. Retrieved control for return. ; used 1 8269144AA (Drain hose) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Highland Heights, OH 44143
Joe O
Job Details: 10/15/2021
"Cc: leaking from bottomCycled ice maker, cycled water could not find leak. Poured water in drain pan could not find a leak. Unable to duplicate leak. Placed water mats under unit. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXY00
Near East Cleveland, OH 44112
Corina B
Job Details: 10/15/2021
CC that the ice maker is not making ice. Confirmed. Ice maker is not cycling. Tested the water no water coming out. Removed the filter water started to come out. Replaced the ice maker. Cycled and filled. Advised cust to replace the filter. Opt test ok
We serviced a
CROSLEY DRYER
Model CGD126SDW0
Near Cleveland, OH 44108
Corina B
Job Details: 10/15/2021
Replaced the dryer repair kit and the timer. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/15/2021
"Replace adjuster kit,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Lakewood, OH 44107
Marie V
Job Details: 10/15/2021
"Cc that the unit is not heating, the top dishes are super wet by the end of the cycle. Ran diag found error code 7-1 heating, no heat, finish test cycle took temps op test no good. Checked ohms on heater, is open. Unit will need new heater. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Beachwood, OH 44122
Brian M
Job Details: 10/15/2021
Installed door Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS03
Near Cleveland, OH 44102
Marie V
Job Details: 10/15/2021
"Took POP. Cc that the unit is not cooling. Confirmed. Took temps fresh food section 77* and freezer 76*. Evaporator fan is running, compressor is not. Receiving 120V. Replaced start device from T/S. Op test ok advice cust to allow unit 24 hours to reach normal temps.; used 1 8201786 (STARTER) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Cleveland, OH 44109
Marie V
Job Details: 10/15/2021
Cc that the fresh food section gasket it comes off every time you open the door. Confirmed adjusted gasket. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM5
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/15/2021
"Replace control and harness and rails,opt test ok"
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/15/2021
"Cc unit still leaking Customer stated unit still leaks after spray arm install. Verified. Used foil tape to block off inner door vent. Re ran wash cycle. Unit is not leaking. Unit needs vent gasket seal. Credited customer for cost of spray arm, added labor quote. ; ordrng 1 WD08X10092 (Vent seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44121
Marie V
Job Details: 10/15/2021
Cc that gasket came off. Replace gasket. Steamed out and added petroleum jelly. Advice to allow unit 2 hours for gasket to settle. Op test ok.Gasket is sealing all the way around.
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Lakewood, OH 44107
Manny
Job Details: 10/15/2021
"Cc unit not operating properly sounds like it want to start but nothing happens. Tested for power and noticed that terminal block had a lot of humidity. Vent is way too long and 2 units are connected to the same vent, took unit apart and unit is completely soaked inside, advise customer to replace vent and habe each unit in its own dedicated vent, since having both units in the same vent can be a fire hazard and the humidity inside could posed a electric fire hazard. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, OH 44077
Dan H
Job Details: 10/15/2021
"Customer complaint that freezer section is not cooling, freezer section temperature at 28 degrees, fresh food section temperature at 42 degrees, found evaporator frozen solid, evaporator fan is running, compressor and condenser fan are running, defrost heater is working, unit needs new control; ordrng 1 W11035836 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Jefferson, OH 44047
Dan H
Job Details: 10/15/2021
"Customer complaint that unit is not making ice, confirmed, found fill tube frozen solid, unit needs new valve; ordrng 1 WPW10420083 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2456AEA
Near Warrensville Heights, OH 44122
Brian M
Job Details: 10/15/2021
Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pierpont, OH 44082
Dan H
Job Details: 10/15/2021
"Customer complaint of howling noise when unit runs, ran test cycle, wash motor is humming and not spraying, unit needs new sump assembly ; ordrng 1 WPW10591570 (Sump)"
We serviced a
WHIRLPOOL WASHER
Model LSR5132PQ0
Near South Euclid, OH 44121
Corina B
Job Details: 10/15/2021
Replaced the coupler. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model W4TXNWFWQ
Near Kirtland, OH 44094
Joe O
Job Details: 10/15/2021
"Customer had incorrect model and serial in warranty information. Advised customer they will have to contact warranty company and get a correct dispatch for unit. Spoke with BJ, he stated to put the part number in and when we get the correct dispatchWill need ice maker due to ice maker not shutting off when bin is full; ordrng 1 W10583817 (icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/15/2021
"Unit needed level but notice that the only way seal gap can be straight its needs unit to coming out forward a little cause the right side leg doesnt sit on hardwood floor cause during installation it took a junk of wood floors out and now the right leg is back more then the left leg show customer she upset installer didnt tell her about floor try to level it as much as I could,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/15/2021
"Cc unit not rinsing and error messagesRan diagnostics, found codes f7e7 for motor unable to reach target rpm, f0e2 for oversuds. Ran auto test, all functions passed. Ran calibration. Customer states shes only using 1/4c of detergent per load. Instructed customer on load sizing, detergent usage. Cannot duplicate any issues with unit at this time."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Kirtland, OH 44094
Joe O
Job Details: 10/15/2021
Cc: tripping gfi outletAdvised customer unit needs to have a standard outlet due to varying amp draw. Ran test cycle. Unit is functioning as designed. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/15/2021
"CC that the unit runs for 2 minutes and shuts off. Confirmed. Unplugged the fan motor, unit started to run, will need a fan. Office to reschedule with other job; ordrng 1 WPW10195032 (Deflector) and 1 WPW10469574 (Vent) and 1 WPW10195028 (Vent), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/15/2021
Found defective actuator replace from t/s opt test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW0
Near Cleveland, OH 44105
Brian M
Job Details: 10/15/2021
"Cc unit still not functioning properly With heavy load unit seams to not proceed properly with wash cycle cant determine if its because of suspension or if motor is weak Advancing suspension due to unit able to wash properly with small quick wash cycle ; ordrng 1 W10780045 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Garfield Heights, OH 44125
Brian M
Job Details: 10/15/2021
Cc error f9e1 Ran drain test unit just humming then takes off Replaced pump OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Conneaut, OH 44030
Dan H
Job Details: 10/15/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f8e1(long/no fill) error code, started normal wash cycle , unit filled and began washing, then canceled and drained on its own, ran diagnostics again same error code, found hot and cold lines reversed, corrected, started normal wash cycle again, unit overfilled, pressure hose is clear, unit needs new control, customer does not want repair at this time; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Conneaut, OH 44030
Dan H
Job Details: 10/15/2021
"Installed new led modules, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Ravenna, OH 44266
Brian M
Job Details: 10/15/2021
Cc unit not drying properly Found coils not properly working Replaced coils OP Test Ok ; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Ridgeville, OH 44039
Angel
Job Details: 10/15/2021
Replaced vent. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Cleveland, OH 44111
Manny
Job Details: 10/15/2021
"Cc unit not working correctly. Found error code f9e1, f8e1,f0e7. Long drain, long fill, load detected on clean washer. Replace lock latch and striker. Op test fail. Unit needs main control, ordering main control. Unit will not cycle during diagnostics. ; ordrng 1 W11540959 (Control board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44022
Joe O
Job Details: 10/15/2021
Cc: not cleaningFound error codes f7e6(motor fault) f0e5(off balance). Found actuator arm slipped off shifter arm. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Chardon, OH 44024
Joe O
Job Details: 10/15/2021
"Cc: not drying, loudFound vibration noise when running. Unit has good air flow. Heater is functioning. Control shutting heater down early needs outlet thermistor. ; ordrng 1 WP8577274 (thermistor)"
We serviced a
KITCHENAID RANGE
Model KERS202BWH0
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/15/2021
"Cc unit oven not heating Customer stated unit will not heat past 300 degrees. Ran bake test, found bake element not heating. Found L terminal melted off of element, most likely due to loose connection. Will need element replaced as male spade terminal is burnt and melted. ; ordrng 1 W10779716 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Austinburg, OH 44010
Dan H
Job Details: 10/15/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Olmsted Falls, OH 44138
Angel
Job Details: 10/15/2021
Cc that unit defrosted food. Took temperatures and freezer was at 10* and fresh food section at 44* temperatures were higher because customer had to much food blocking air vent on back of unit. Also fount frost on top of ceiling on unit and by the door explained to her that most likely door was left open causing all that moisture and frost but unit has good temperatures and working as designed. Explained to her she would have to rearrange the food in ff section for proper airflow and to make sure that a gallon of milk can fit on the top shelf. Unit is working as designed. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model Jsd2695kes
Near Westlake, OH 44145
Angel
Job Details: 10/15/2021
"Cc that unit was not making ice and had frost. Verified all seals were good did not see any frost when i arrived units temperature was at 8* and ff section at 37*. Found that the ice maker stopped mid cycle tried to cycle ice maker but would start and stop. Will need new ice maker. Ordering ice maker office to reschedule part not in stock.; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Parma, OH 44134
David R
Job Details: 10/15/2021
Replaced front glass door and nameplate. Good.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS5
Near Independence, OH 44131
Marie V
Job Details: 10/15/2021
Cc that the unit is not heating. Confirmed. Unit is pulling. Unit will need cap. Have mag and diode.; ordrng 1 W10561770 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/15/2021
When arrive customer complaint unit freezing meat loaf found unit on coldest temperature advise customer but she said that has nothing to do with freezing food call whirlpool tech spoke to adrian he ask what kind of container is on first shelf a carton and two coffee delights cream he said cause does are tall unit will think is warmer on fridge so it will continue to send cold to frigde he wants her to load any big grocery drinks on to the door and have vent clear so air can circulate no need for control
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFB2
Near Avon, OH 44011
Angel
Job Details: 10/15/2021
Cc that unit is not draining. Verified and drain pump was just jammed with food and filter was clogged clean everything explained to customer to clean at least monthly to prevent that from happening again. Unit is filling and draining as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Chardon, OH 44024
Joe O
Job Details: 10/15/2021
"Cc: not making iceFound ice maker cycling and filling, water valve excessively loud. Found unit making small cubes. Water pressure is good. Needs water valve; ordrng 1 W11043013 (valve)"
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW
Near Richmond Heights, OH 44143
Jason N
Job Details: 10/15/2021
"Cc unit not trapping lint anymore and not drying clothes properly.Ran dryer op test, good heat. Cannot check airflow through venting, outlet is located about 12ft up on house. Outlet is a catch basket style, can see large buildup of lint inside basket. Advised customer to have vent inspected and cleaned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXB02
Near Cleveland, OH 44144
Manny
Job Details: 10/15/2021
"Ordering main control.; ordrng 1 W11088499 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Cleveland, OH 44111
Manny
Job Details: 10/15/2021
Replace flipper Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Brian M
Job Details: 10/15/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Brecksville, OH 44141
Marie V
Job Details: 10/15/2021
"Cc that the fresh food section shows on his thermometer 40* and freezer is not working. Confirmed fresh food section is at 37* and 66* on fresh food section. Replaced 3 way valve from surplus. Recharge unit. Ran step 4, good frost pattern on freezer evap, advise cust to allow unit 24 hours to reach normal temps. Op test ok; used 1 W11429997 (3 way valve) from stock"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Parma Heights, OH 44130
David R
Job Details: 10/15/2021
"Replaced element, tested at 350*. Good. Heating and cycling. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Willoughby, OH 44094
Corina B
Job Details: 10/15/2021
"CC that the unit leaks. Checked the valve, good. Checked underneath no signs of leaking. Working as designed. Opt test ok"
We serviced a
GE DISHWASHER
Model PDT855SIJ0II
Near Avon Lake, OH 44012
Angel
Job Details: 10/15/2021
Cc that unit is not draining tested and confirmed. Verified drain hose good verified filter good as well removed drain pump and found a rubber object reinstalled drain pump tested and unit started draining. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Madison, OH 44057
Dan H
Job Details: 10/15/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, OH 44060
Corina B
Job Details: 10/15/2021
Replaced the thermostat. Opt test ok
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Elyria, OH 44035
Marie V
Job Details: 10/15/2021
"Cc that the unit is damag. Confirmed. Found dent on side , took pics. Unit will need outer case in stainless ; ordrng 1 W11493413 (Stainless outer case)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Painesville, OH 44077
Joe O
Job Details: 10/15/2021
"Installed filter head and damper. Cycled water. Removed filter bypass filter head started spraying everywhere. Found debris in bypass. Shut water off, installed filter. Turned water on cycled water. Low water pressure with filter in. Removed filter. Advised customer to replace filter. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Highland Heights, OH 44143
Jason N
Job Details: 10/15/2021
Installed lower blower fan and main thermal fuse. Ran bake test on both upper and lower ovens to 350 degrees. Good preheat and cycling. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Dan H
Job Details: 10/15/2021
"Installed new door , op test good"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Parma Heights, OH 44130
David R
Job Details: 10/15/2021
"Replace mag, cap, diode. Tested with water in unit, heating correctly. Good op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brook Park, OH 44142
David R
Job Details: 10/15/2021
Replaced heating element. Tested. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Strongsville, OH 44136
David R
Job Details: 10/15/2021
Replaced door switch. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrb322dmbb00
Near Rootstown, OH 44272
Brian M
Job Details: 10/15/2021
Cc unit frosted up in rear then cleared up again Customer showed pictures From symptoms sound like jazz board not cycling defrost correctly Replaced jazz board Advised to watch ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS08
Near Avon Lake, OH 44012
Angel
Job Details: 10/15/2021
Cc that the freezer door had frost around it. Found that it had the water line in bottom of freezer was getting pinned between door and gasket not sealing properly and getting warm air in freezer causing the frost. Steam out frost and gasket on bottom of door rerouted the line to move out the way verified. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/15/2021
Cc of noise Found noise coming from bearings Replaced using truck stock OP Test Ok Advised to let sit for 24 hours to let adhesive to cure ; used 1 W10435302 (BEARING) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF4
Near Oberlin, OH 44074
Gabriel P
Job Details: 10/15/2021
"Found compressor with high amps 5.2 is too high it will need compressor gave estimate customer will not fix ; ordrng 1 5303918437 (Compressor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4631BQ0
Near Lorain, OH 44055
Angel
Job Details: 10/14/2021
Cc that unit was not agitating. Verified and ran diagnostics and unit is spinning and agitating as designed also did nit have any error codes. Ran a cycle to verify in the beginning to see what it did from what they explained and unit started working as should filled sensed and started washing as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Manny
Job Details: 10/14/2021
"Cc door not working correctly, found kick plate installed backwards, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDC700VW0
Near Bay Village, OH 44140
Marie V
Job Details: 10/14/2021
Cc that the unit is not heating. Confirmed. Found thermal fuse open. Replaced from T/S. Op test ok.Good air flow on vent outside.; used 1 3392519 () from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Mentor, OH 44060
Corina B
Job Details: 10/14/2021
CC that the unit is making a grinding noise in a heavy load. Ran diag F7e9 Locked Rotor. Found the screw on the ground to the rotor. Secured the screw. Ran a calibration. Opt test ok
We serviced a
FRIGIDAIRE WASH/DRY COMBO
Model FFLE3911QW0
Near Willoughby, OH 44094
Jason N
Job Details: 10/14/2021
"Cc unit not starting cycle Found lid lock broken, unit will need lid lock again. Maint. Stated they also changed the main control along with pressure switch and lid lock, still will not start. The only other possibility at this point would be the motor controller. Checked motor controller connections, checked good. ; ordrng 1 808653801 (Motor control) and 1 137353302 (Lid latch)"
We serviced a
KENMORE RANGE
Model 790.79363402
Near Madison, OH 44057
Joe O
Job Details: 10/14/2021
Installed shield. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 10/14/2021
"Found loose connections on heater correct issue,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Elyria, OH 44035
Gabriel P
Job Details: 10/14/2021
"Found loose connections on heater harness correct issue and steam all ice from evaporator,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Grafton, OH 44044
David R
Job Details: 10/14/2021
Cc unit making noise when opening door. Found kickplate turned backwards. Corrected. Good. Op test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Chesterland, OH 44026
Joe O
Job Details: 10/14/2021
"Cc: not making iceCycled ice maker, found unit cycled and filled, bail arm not functioning properly. Needs ice maker; ordrng 1 5303918344 (ice maker assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVMK01
Near Beachwood, OH 44122
Joe O
Job Details: 10/14/2021
"Cc: not making ice, small amount of frost build upTiny amount of frost in upper left side of freezer. Found debris in gasket not sealing properly. Cleared debris. Found ice maker optics not functioning. Needs optics; ordrng 1 W10757851 (optic bd set ref)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Ridgeville, OH 44039
Angel
Job Details: 10/14/2021
Replaced main control board opt test no good. Tried to plug in unit in a different outlet still same problem removed unit from spot to see if any wires were loose everything good but unit just turns off and on. Had fellow tech that had same problem and asked me to remove the plug from the vent fan and unit started working vent fan was shorting out. Will need the vent assembly with fan. Ordering part.; ordrng 1 W11414073 (Vent assembly)