We serviced a
MAYTAG REFRIGERATOR
Model MSD2652KES
Near Concord Township, OH 44077
Robert A.
Job Details: 07/03/2018
Recovered refrigerant, replaced evap pulled 28”vac w/pump, watched, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KBFS20EVMS13 KITCHENAID
Model REFRIGERATOR
Near Rocky River, OH 44116
Brian B
Job Details: 07/03/2018
FF had and air leaked in some point door wasn’t shut all the way so it prevent frost all around door and door switch frozen shut also steam out everything and lubed freezer door rails
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44121
Corey L.
Job Details: 07/03/2018
Customer complaint cycle won’t start, customer selecting bake and did not select start, explained how this unit works, after selecting the cooking option in this case “bake” then the start cycle button needs to be selected after temp is determined ; Job Cmpltd
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 07/03/2018
MAYTAG WASHER Clutch not engaging to allow into spin while under pressure. Would need clutch assembly
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near Kent, OH 44240
Corina B
Job Details: 07/03/2018
Replaced the gasket. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Streetsboro, OH 44241
Corina B
Job Details: 07/03/2018
Replaced the parts listed. Optest ng. The basket is not sitting on the gearcase. Will need a new gearcase and hub. Called SM to order parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
We serviced a
WRX735SDBM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44112
Corey L.
Job Details: 07/03/2018
Customer complaint water not going into ice maker, confirmed, jumped ice maker t to h and cycled it 4 times, water valve failed; ordrng 1 WPW10349187 (valve)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland Heights, OH 44106
Corey L.
Job Details: 07/03/2018
Customer complaint dryer not heating only spins, started timed dry, confirmed no heat, unit is getting 240v, found fixed thermostat open; ordrng 1 WP3387134 (thrmst-fix)
We serviced a
MTW5620TQ1 MAYTAG
Model WASHER
Near Euclid, OH 44117
Corey L.
Job Details: 07/03/2018
Customer complaint washer leaking, started light wash cycle, found drain line split inside the washer, unit needs drain tube, advised not to use the unit until repair is made; ordrng 1 WPW10096921 (hose)
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 07/03/2018
Found leak in system by filter dryer and compressor. Office to order compressor. Set down water mitigation mat.; ordrng 1 W10507884 (compressor)
We serviced a
WOS92EC0AS03 WHIRLPOOL
Model RANGE
Near Berea, OH 44017
Macaulay G.
Job Details: 07/03/2018
Installed new bake element. Issue is still occurring. Called Whirlpool, spoke with TJ. Ran through test modes. Getting 233 vac to broil but not to bake. TJ advises to check wiring again. Found no breaks in lines. All connections are properly seated. TJ advised to replace control again. ; ordrng 1 W10409840 (wire harness) and 1 W10775305 (harns-wire) and 1 W10841692 (cntrl-elec),
We serviced a
WRF535SWHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Chad P.
Job Details: 07/03/2018
Found closers not pulling door in. Reset. Op test no good. Needs rails replaced. ; ordrng 2 WPW10120018 (RAILS)
We serviced a
GMC305PDB2 WHIRLPOOL
Model RANGE
Near Brecksville, OH 44141
Chad P.
Job Details: 07/03/2018
Found element shorted and relay on control sticking closed. Needs element and control replaced. Needs control and element replaced. ; ordrng 1 WP4456048 (CONTROL) and 1 WPW10207397 (BAKE ELEMENT )
We serviced a
WRS342FIAM02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44114
Chad P.
Job Details: 07/03/2018
Found ice maker has cubes in it but not cycling. Jumped ice maker. Has power but not running. Needs I.m. Replaced.; ordrng 1 WPW10445782 (ICE MAKER ASSEMBLY)
We serviced a
RF364PXKQ MAYTAG
Model RANGE
Near Rocky River, OH 44116
Brian B
Job Details: 07/03/2018
Check oven and broil elements, is ok ,self clean don’t work either latch check for voltage, 120v is on motor, ordering latch assembly, also ordering left infinity switch, cuts off, also, oven temp is erratic due to faulty sensor. Will need new sensor. Office to order parts.; ordrng 1 WP3148952 (INFINITY SWITCH ) and 1 WPW10107830 (LATCH ASSEMBLY ) and 1 WPW10181986 (TEMP SENSOR )
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details: 07/03/2018
, Found water dripping from ceiling of ff compartment and also frost on fan cover in freezer. Removed evap cover. Found a ball of ice where cap tube enters evap. Sent pic. Drain is clear, doors are sealing properly and liner was sealed with silicone, and there is a duck bill on end of drain tube. Called whirl TL, 7722368381. He said problem is environmental, with high humidity lately. He said to raise freezer door with shim so entire magnet is touching frame and to order a new fan blade. New blade has a greater pitch to move more air.; ordrng 1 WP2163777 (BLADE)
We serviced a
CYE23TSDCSS GE
Model REFRIGERATOR
Near Garfield Heights, OH 44125
Corey L.
Job Details: 07/03/2018
Customer complaint fridge getting warmer, confirmed ff section temp at 58, frz -1, found ff evap fan failed; ordrng 1 WR60X10357 (FF EVAP FAN)
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Westlake, OH 44145
Chad P.
Job Details: 07/03/2018
Installed sump assy. Ran normal wash. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 07/02/2018
Installed fan blade kit W10916494, per service pointer W10916291A. Also, evaporator fan shaft loose, replaced evaporator fan: used 1 WP2315539 (MOTOR-EVAP)
We serviced a
ED2KVEXVQ01 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Chad P.
Job Details: 07/02/2018
Found the ice maker shut off bar extension from previous bar replacement was in the ice bucket and got chewed up in the ice crushers. Removed all ice and cleaned out the basket. Op test ok. ; Job Cmpltd
We serviced a
MVWC215EW0 MAYTAG
Model WASHER
Near Cleveland, OH 44109
Corey L.
Job Details: 07/02/2018
Customer complaint won’t go passed sensing and lid lock flashes randomly, found lid lock failed, quoted, ok replaced with ts, unit would not let me agitate on manual test mode, found shifter failed, replaced shifter with ts, heard a metal like grinding when agitating and spinning, gearbox needs replaced; used 1 W10404050 (LATCH), and 1 W10913953 (ACTUATOR)
We serviced a
WRT311FZDW01 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Corey L.
Job Details: 07/02/2018
Customer complaint of condensation in both frz and ff section, says geek squad replaced thermistor, temps were 36 in ff and -1 in frz, seal was not completely sealing on bottom left corner of ff section door, also gaps around the frame, silicones gaps around both sections doors, advised using a petroleum jelly around the seals for the next few weeks to help keep seal trained to the cabinet; Job Cmpltd
We serviced a
GSD500G01AW GE
Model DISHWASHER
Near Parma Heights, OH 44130
Corey L.
Job Details: 07/02/2018
Customer complaint dishwasher not dissolving soap still, started a four cup test, found drain pump engaging at every point in the cycle not allowing unit to fill up to wash, timer is no longer available
We serviced a
KDTE234GBL0 KITCHENAID
Model DISHWASHER
Near Brook Park, OH 44142
Corina B
Job Details: 07/02/2018
CC that the door does not latch. Latch is closing. Ran diag no code ran a calibration. No service pointer on this unit. Running as designed. Optest ok. ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near North Olmsted, OH 44070
Corina B
Job Details: 07/02/2018
Replaced the latch. Optest ng. Door will not close. Will close without the gasket. Hinges are in the correct spot. Will need gasket, hinges and inner door. The wheel on the bottom rack is broken. Called SM to order parts ; ordrng 1 W10195416 (wheel) and 1 W10300924V (door seal) and 1 W10861000 (detergent dispenser) and 1 W10909089 (seal) and 1 W11035418 (door-inner) and 1 WP8534853 (door hinge RT) and 1 WP8534854 (door hinge LF)
We serviced a
WED8540FW0 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/02/2018
Replaced thermostat in dryer, operating properly now.; Job Cmpltd
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Macaulay G.
Job Details: 07/02/2018
Replaced drain pan in refrigerator. Set down mitigation mat.; Job Cmpltd
We serviced a
WRT311FZDW00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Macaulay G.
Job Details: 07/02/2018
Installed fan blade kit and air tower in FZ section; Job Cmpltd
We serviced a
WET4024HW0 WHIRLPOOL
Model STACKED WASHER/DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 07/02/2018
Checked washer/dryer stack unit, found neutral and L1 switched. Corrected wiring and tested unit=working properly.; Job Cmpltd
We serviced a
CFSP5RKBCSS GE
Model REFRIGERATOR
Near Strongsville, OH 44149
Chad P.
Job Details: 07/02/2018
Installed control. Comp started and all light and fans back to working. Advised to allow 24 hrs for normal cooling to resume. ; Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/02/2018
Ran unit with no load no soap and with door skin off. No suds. Added dishwasher tab and ran unit. Unit did suds but did not over suds. After a while of running Unit appeared to be spraying directly at door. Ran service mode and pin pointed when this is happening. This is happening when the DIVERTER changes from upper to the lower. Sprayer is able to make contact with heater clips. Lowered clips. Reset control as the previously failed wash motor caused the control to disable the heater. Ran normal wash again. Water did not jet under door like it was previously. No sudsing. Advised to use as normal. ; Job Cmpltd
We serviced a
WDT970SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 07/02/2018
ordrng 1 W11087376 (SUMP ASSY)
We serviced a
110.76002012 KENMORE
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/02/2018
Found threaded head of motor broken off and belt broken. Needs both replaced.
We serviced a
MED9700SQ0 MAYTAG
Model DRYER
Near Avon, OH 44011
Brian B
Job Details: 07/02/2018
Machine not heating. . 240v on heater. Will need new heater. .; ordrng 1 WP3387747 (HEATER)
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Brian B
Job Details: 07/02/2018
Replaced control and filter. Ran test cycle. Heater now working. Brought back second control for return to vendor.; Job Cmpltd
We serviced a
PTB1954GRW WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Brian B
Job Details: 07/02/2018
CC that unit was making gurgle noises. Checked all systems. Defrost system working. All functions normal. Advised customer that machine makes noises when defrosting. Op test ok.; Job Cmpltd
We serviced a
MGR8850DS0 MAYTAG
Model RANGE
Near Avon Lake, OH 44012
Brian B
Job Details: 07/02/2018
Cc when using Oven the nobs gets hot and top,found venting underneath the nobs ,heated oven 350 ,adjusted burners to the low setting they were a little to high ran diagnostics and no fault code.. oven burner is burning properly. Door and hinges check ok. Checked temps at 350. Temp is accurate. Oven operating as designed.
We serviced a
WDT780SAEM1 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Corey L.
Job Details: 07/02/2018
Customer complaint dishwasher not cleaning dishes, dishwasher was in mid cycle when tech arrived, detergent was released and the water was hot, found mid spray arm clogged with debris causing inadequate washing and rinsing, unit needs mid spray arm, customer glued back on track wheel because it’s cracked, replaced rollers on both sides with surplus’s truck stock; ordrng 1 WPW10498900 (spray arm), used 1 W10712395 (ADJUSTERS)
We serviced a
WRS325FDAM04 WHRILPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details: 07/02/2018
Customer complaint of rust all over back of ice bin, confirmed bracket for auger motor is badly rusted, as well as the screws in the area, asked customer if unit was unplugged for more than a few hours at all, no, at any point could you remember the door being open a long time, no, this is caused from extended condensation and there is no condensation on the walls or anywhere at this time, seals are good,
We serviced a
MGDC215EW2 MAYTAG
Model DRYER
Near Parma Heights, OH 44130
Corina B
Job Details: 07/02/2018
CC that the drum does not turn. Found the belt is broken. Will need a new belt. Called SM to order part. ; ordrng 1 WPW10198086 (belt)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near North Royalton, OH 44133
Corina B
Job Details: 07/02/2018
CC that the unit does not dry on every cycle. Turned unit to time dry, cycling correct. The vent to the dryer is on top of the roof, can not check the air flow. Optest ok.
We serviced a
TS22BRXAN00 ESTATE
Model REFRIGERATOR
Near Parma, OH 44134
Corina B
Job Details: 07/02/2018
Replaced the water valve.
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44074
Macaulay G.
Job Details: 07/02/2018
Contacted Whirlpool tech line. They transferred me to a master technician. Explained to him everything we’ve done to date. Made sure all tabs were in tact, 4 screws were in fresh food evaporator cover. All door seals are healthy. Test 4 passed, as well as all thermistor tests.
We serviced a
JJW9630DDS JENN-AIR
Model RANGE
Near Oberlin, OH 44074
Macaulay G.
Job Details: 07/02/2018
Installed control board and reset oven. Operating properly.; Job Cmpltd
We serviced a
MDE5500AYW WHIRLPOOL
Model DRYER
Near Strongsville, OH 44136
Chad P.
Job Details: 07/02/2018
Cust had one baffle which tech replaced but the other two were cracked around their mounting screw. Needs other two baffles replaced. ; ordrng 1 WP33001755 (BAFFLE SHORT) and 1 WP33002032 (BAFFLE TALL),
We serviced a
MVWC415EW2 MAYTAG
Model WASHER
Near Elyria, OH 44035
Chad P.
Job Details: 07/02/2018
Ran service mode. No stored faults. Unit completed service test with no fault. Ran diagnostics and normal wash. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WRF993FIFM00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Brian B
Job Details: 07/02/2018
Replaced listed parts. Set controls to normal. Op test ok.; Job Cmpltd
We serviced a
EI28BS56IBA ELECTROLUX
Model REFRIGERATOR
Near Bay Village, OH 44140
Brian B
Job Details: 07/02/2018
Found freezer drain clog with ice and the ice maker drain Also ,steam both side also found thermal defrost snap.and shorted.ordering ; ordrng 1 242046001 (thermostat-defrost)
We serviced a
WGD4815EW2 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Chad P.
Job Details: 07/02/2018
Found pulley came free. Corrected pulley and belt. Op test ok. ; Job Cmpltd,
We serviced a
WFE540H0AS1 WHIRLPOOL
Model RANGE
Near Perry, OH 44081
Corina B
Job Details: 07/02/2018
CC that the unit is not heating on bake. Found the bake element is cracked. Will need a new bake element. Called SM to order part; ordrng 1 W10779716 (elmnt-bake)
We serviced a
FFTR1821QW3 FRIGIDIARE
Model REFRIGERATOR
Near Cleveland, OH 44111
Corey L.
Job Details: 07/02/2018
Customer complaint fridge not cooling properly, temp was 25 in frz and 46 in ff, found condenser fan motor failed, found part available at v&v Garfield got part 242018301 and replaced, op test good; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Warrensville Heights, OH 44128
Brian M
Job Details: 07/02/2018
Installed control and lock OP TEST OK
We serviced a
MVWC416FW0 MAYTAG
Model WASHER
Near Cleveland, OH 44128
Brian M
Job Details: 07/02/2018
Installed control Ran auto test and calibration OP TEST OK ; Job Cmpltd
We serviced a
WTW6500WW1 WHIRLPOOL
Model WASHER
Near Columbia Township, OH 44028
Macaulay G.
Job Details: 07/02/2018
Replaced bearing kit FROM TRUCK STOCK in washer. Ran through test cycle, washer is working properly; used 1 W10435302 (BEARING)
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 06/29/2018
Installed rps sensor in washer. Washer is operating properly.; Job Cmpltd
We serviced a
EW30EW65GS2 ELECTROLUX
Model WALL OVEN
Near Cleveland, OH 44103
Chad P.
Job Details: 06/29/2018
Found uppers ovens hidden bake element is open. Needs element replaced.element is accessible from the front. Unit only needs pulled out a couple inches. ; ordrng 1 318601604 (element)
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 06/29/2018
Installed ice makerOP TEST OK
We serviced a
MVWX655DW1 Maytag
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 06/29/2018
Customer complaint only wrinkle control cycle working, an emergency at the house has stopped water to the home and tech is unable to test progress advancement on other cycles at this time, ran diagnostics, no codes found, ran calibration cycle for good measure; Job Cmpltd,
We serviced a
KBFN402ESS01 Kitchenaid
Model Refrigerator
Near Beachwood, OH 44122
Corina B
Job Details: 06/29/2018
CC that the RT side door opens when shutting the lt hand door. Found the spring is worn. Will need new hinges and springs. Called SM to order parts; ordrng 1 W10847927 (extension RT) and 1 W11172167 ( ARM, EXTENSION LT) and 2 W11173560 (BRACKET)s and 2 W11189635 (SCREW)s and 2 W11227370 (SCREW)s and 2 WP2004517 (spring)s and 2 WP2266880 (bushing)s and 2 WP2320509 (cam-door)s and 2 WP8281164 (screw)s and 2 WP8533980 (screw)s
We serviced a
WDT750SAHV0 Whirlpool
Model Dishwasher
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2018
Replaced motor sump assy. Op test good
We serviced a
WRF555SDHV01 Whirlpool
Model Refrigerator
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/29/2018
Found evap fan motor blade vibrating. Adjusted on fan. MOtor shaft. Op test good ;
We serviced a
WRF555SDFZ05 Whirlpool
Model Refrigerator
Near Chardon, OH 44024
Robert A.
Job Details: 06/29/2018
Found dent in left ff door; ordrng 1 W10915642 (LFT FF DOOR
We serviced a
WDF520PADB7 WHIRLPOOL
Model DISHWASHER
Near Berea, OH 44017
Chad P.
Job Details: 06/29/2018
Installed sump assy. Op test ok. ; Job Cmpltd
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/29/2018
Installed drive hub kit. Tested washer, working properly. Set down water mitigation mat.; Job Cmpltd
We serviced a
GS475LEMS WHIRLPOOL
Model RANGE
Near Wickliffe, OH 44092
Jeff M
Job Details: 06/29/2018
The units gas valve is free spinning and won’t turn off est only ; ordrng 1 WP9757218 (VALVE GAS)
We serviced a
WTW8000BW0 Whirlpool
Model Washer
Near Avon, OH 44011
Corey L.
Job Details: 06/29/2018
Customer complaint high spin sounds like a jet taking off, found bearings worn out, op test good; used 1 W10435302 (BEARING 105.51), and 1 W10435302 (BEARING)
We serviced a
WRB119WFBW00 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Corina B
Job Details: 06/29/2018
C that there was a sound like a gun going off. Ran diag turned the compressor, fans, damper motor on. All noises are normal. Running as designed
We serviced a
LSB6400LW1 WHIRLPOOL
Model WASHER
Near Valley View, OH 44125
Dan H
Job Details: 06/29/2018
Customer complaint that unit is not spinning, confirmed unit needs new transmission, brake assembly, and clutch; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)
We serviced a
KSRB25FKSS14 Whirlpool
Model Refrigerator
Near Cleveland Heights, OH 44118
Brian M
Job Details: 06/29/2018
nstalled ice maker OP TEST OK ; Job Cmpltd
Near Auburn Township, OH 44023
Robert A.
Job Details: 06/29/2018
Maytag Washer Ran diognostics, 7-5 shifter failure, 7-8 motor overheating, ran test 51, spin failed, checked stator and rotor tight, needs gearcase and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE)
We serviced a
110.97282100 KENMORE
Model DRYER
Near Parma, OH 44134
Dan H
Job Details: 06/29/2018
Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
LGR5644AW0 Whirlpool
Model Dryer
Near University Heights, OH 44118
Brian M
Job Details: 06/29/2018
Cc that unit does not heat Found thermal fuse open Replaced thermal fuse from truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE)
We serviced a
WTW8500DW0 Whirlpool
Model Washer
Near Cleveland, OH 44120
Brian M
Job Details: 06/29/2018
Installed drum assy and washplate OP TEST OK ;
We serviced a
KUDS50SVSS4 Kitchenaid
Model Dishwasher
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 06/29/2018
Replaced the parts listed. Brought core back for return. Optest ok.
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 06/29/2018
Installed new part unit op tested failed I found the filter housing is plugged. ordrng 1 W10844267 (FILTER HOUSING ),
We serviced a
MRT118FFFM01 Maytag
Model Refrigerator
Near Shaker Heights, OH 44120
Corina B
Job Details: 06/29/2018
CC that there is frost in the fz. Found the drain is clogged with ice. Steamed drain hole out. Water would not go down. Used a piece of wire to clear drain out. Pulled unit out found the drain hole is clogged with insulation. Took pic.Tried clearing it with a flat blade screwdriver, ng. whirlpool will be contacting cust or CB for next step. Ce; Job Cmpltd
We serviced a
MMV1174FZ0 Whirlpool
Model Microwave
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2018
CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
FGHS2631PF4A Frigidaire
Model Refrigerator
Near Mentor, OH 44060
Arthur V
Job Details: 06/29/2018
Replaced dispenser ui assy. Op test good All segments now showing properly ; Job Cmpltd
We serviced a
WRX988SIBM03 Whirlpool
Model Refrigerator
Near Mentor, OH 44060
Arthur V
Job Details: 06/29/2018
Found fresh food evap frosted up. Needs fan and thermister harness ; ordrng 1 W11087438 (FAN WITH THERMISTERS ),
We serviced a
PFSS6PKXASS GE
Model Refrigerator
Near Aurora, OH 44202
Robert A.
Job Details: 06/29/2018
ound unit stuck in 6oclock position, needs i/m; ordrng 1 WR30X10097 (I/M165.07),
We serviced a
MFI2665XEM0 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/29/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 22 degrees, evaporator fan is running, condenser fan and compressor are running, evaporator has good frost pattern, thermistors are good, unit needs new control,
We serviced a
FFHS2611PFEA FRIGIDAIRE
Model REFRIGERATOR
Near Parma, OH 44130
Chad P.
Job Details: 06/29/2018
Cc that the ice cubes are hollow and the ff section is putting condensation into containers. Asked when the last time the water filter was changed. She does not recall. Ran water at disp. Very very slow to fill. Unit needs water filter changed. Advised nothing can be done about this. Unit op test ok. ; Job Cmpltd
We serviced a
MMV6190DS0 MAYTAG
Model MICROWAVE
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/29/2018
Replaced interlocks. Opened and closed door several times and heated water. Op test ok. Advised to use as normal. ; Job Cmpltd,
We serviced a
KDFE104DSS3 DISHWASHER
Model KITCHENAID
Near North Ridgeville, OH 44039
Brian B
Job Details: 06/29/2018
Machine filling , but when was pump starts, no water is spraying. Was impeller broken. Will need new sump assembly. Replaced from t/s. Ran test cycle. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
HPS18BTHJRWW HOT POINT
Model REFRIGERATOR
Near Cleveland, OH 44112
Jeff M
Job Details: 06/29/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDF520PADW7 WHIRLPOOL
Model DISHWASHER
Near Euclid, OH 44132
Jeff M
Job Details: 06/29/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRT519SZDM02 WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Dan H
Job Details: 06/29/2018
ustomer complaint that unit is leaking water, water valve looks good, water lines look good, evaporator drain pan is not cracked, evaporator drain tube is installed properly, no evidence of water inside unit, doors are sealing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
WDTA50SAHZ0 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44055
Macaulay G.
Job Details: 06/29/2018
Replaced soap dispenser FROM TRUCK STOCK. Tested dispenser, working properly.; used 1 W10861000 (DISPENSER-DISHWASHER)
We serviced a
WED8000DW4 Whirlpool
Model Dryer
Near Mentor, OH 44060
Arthur V
Job Details: 06/29/2018
Removed obstruction from blower housing causing a ratchet type noise. Op test good; Job Cmpltd
We serviced a
MVWC200BW0 Maytag
Model Washer
Near Cleveland Heights, OH 44106
Brian M
Job Details: 06/29/2018
Cc that unit Will not drain Found wash button flashing Held start for 10 seconds unit drained Ran diagnostics found no errors Ran auto and calibration test OP TEST OK
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/29/2018
Replaced heater, op test good; Job Cmpltd,
We serviced a
WFW8740DW0 Whirlpool
Model Washer
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/29/2018
Customer complaint unit still not draining, found filter partially clogged, cleared debris, op test good;
We serviced a
MMV1174FZ0 Whirlpool
Model Microwave
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2018
CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
We serviced a
FFES3025PS FRIGIDAIRE
Model RANGE
Near Wickliffe, OH 44092
Jeff M
Job Details: 06/29/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KDFE104DSS4 KITCHENAID
Model DISHWASHER
Near Lorain, OH 44052
Brian B
Job Details: 06/29/2018
CC that cycle takes too long. Ran diag, no codes. Completed test cycle. All functions normal. Advised customer to use rinse aid and run hot water first. Op test ok.; Job Cmpltd,
We serviced a
WRX988SIBM01 WHIRLPOOL
Model FREEZER
Near Avon, OH 44011
Macaulay G.
Job Details: 06/29/2018
Customer had changed filter, Found no other issues.
We serviced a
MVWC565FW1 Whirlpool
Model Washer
Near Brimfield, OH 44240
Robert A.
Job Details: 06/29/2018
Ran diognostics, no codes, ran recal cycle, good, checked under unit, good, ran drain and spin, noise from pump, cleared pump, ran again, op test ok; Job Cmpltd
We serviced a
GTWN7450H1WW GE
Model WASHER
Near Lorain, OH 44052
Brian B
Job Details: 06/29/2018
CC that machine shakes too much when spinning. Per ser pointer, checked suspension rods. Suspension checks ok. Adjusted feet so machine is solid. Ran a drain and spin. Op test ok. Advised customer.
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/29/2018
Replaced both tubes and coupler. All test ok.; Job Cmpltd
We serviced a
GB2FHDXWS06 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/29/2018
Replaced and cycled ice maker. Op test ok. ; Job Cmpltd