Service History 518 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, Ohio 44103

Manny

Job Details: 10/19/2023

"Cc unit not working and making noise, verified and unit making a bearing noise, tilted and gearcase leaking oil, unit need gearcase, and drive components.; ordrng 1 W10846191 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454372 (Gearcase) and 1 W10832724 (drive motor) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11481722 (Shifter) and 1 W11395618 (Cap)"

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Madison, Ohio 44057

Dan

Job Details: 10/19/2023

"Customer complaint that drum is not spinning, confirmed, found motor pulley sheared off, found front panel mounting tab broken, unit needs new motor and mounting tab ; ordrng 1 279827 (Motor) and 1 W10854425 (Tab), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model AFD2535DES

Near Madison, Ohio 44057

Dan

Job Details: 10/19/2023

"Customer complaint that unit is not cooling, fresh food section temperature is at 71 degrees, freezer section temperature at 6 degrees, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 12002744 (Fan mtr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, Ohio 44055

Angel

Job Details: 10/19/2023

"Cc that unit is not heating. Ran unit no heat checked power good, checked all thermostats and heater good, so I checked timer and it was good as well. ran some test with him and came to drive motor being bad will need drive motor also ordering blower wheel. ; ordrng 1 279827 (Drive motor) and 1 WP694089 (Blower wheel)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 10/19/2023

Cc that unit will not fill to start running. Confirmed ran diag error codes 71 and 72 motor failure. Will need new motor. ; ordrng 1 W11416362 (Motor)

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Perry, Ohio 44081

Dan

Job Details: 10/19/2023

"Installed new shifter and harness, op test good"

We serviced a

GE DISHWASHER

Model GDF520PGD2WW

Near Painesville, Ohio 44077

Dan

Job Details: 10/19/2023

"Installed new valve, op test no good unit needs new water level sensor; ordrng 1 WD21X10519 (Sensor)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Lorain, Ohio 44053

Angel

Job Details: 10/19/2023

Cc that unit is leaking from behind and he just noticed because the dishwasher was never installed till not to long ago and he noticed the water coming from back. Unit is dented on top right hand corner on back of unit causing the leak unit will need new tub office to reschedule.; ordrng 1 W11409865 (Tub)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Parma, Ohio 44134

Marie V

Job Details: 10/19/2023

"Cc that oven door is not closing properly and that door seal will not stay in and that when burning oil off oven done it 2 times still smells. Will need new seal holes are not lined up, also hinge was not close all the way, replboth, put back together, all good. ; ordrng 1 W11542153 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW00

Near Painesville, Ohio 44077

Dan

Job Details: 10/19/2023

"Customer complaint that unit is not making ice, confirmed, found wires in door broken, unit needs new door(wht); ordrng 1 LW11038922 (Door)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Lorain, Ohio 44053

Angel

Job Details: 10/19/2023

Cc that unit was not cooling properly and shelf in ff section was not aligning properly. Confirmed found freezer section evaporator frosted over. Steamed out evaporator to checked wiring and heater and everything was good. Will be ordering main board and ui. Also ordering center bin shelf will not sit properly. Office to reschedule board out of stock.; ordrng 1 W11620204 (Control board) and 1 WPW10440266 (Shelf) and 1 W11616412 (Ui)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Painesville, Ohio 44077

Dan

Job Details: 10/19/2023

"Customer complaint that unit is not cleaning properly, started normal wash cycle with upright glasses in racks, glasses filled, incoming water temperature at 92 degrees, unit is operating as designed , advised customer to run hot water in sink before starting and to use a rinse aid"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830LL00

Near Chesterland, Ohio 44026

Dan

Job Details: 10/19/2023

"Installed new control and user interface , op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Elyria, Ohio 44035

Angel

Job Details: 10/19/2023

"Cc that unit at the end of the cycle. Ran diagnostics no error codes so I ran a test and passed, explained to customer at the end of cycle the unit will keep the fan running for up to 8hrs or more or until the door is opened to help dry dishes and removed heat. Unit working as should opt test good."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Elyria, Ohio 44035

Angel

Job Details: 10/19/2023

Cc that unit keeps saying door not closed when trying to start it. Tried diagnostics to see if latch would work but didnt so I replaced latch tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Roaming Shores, Ohio 44084

Dan

Job Details: 10/19/2023

"Customer complaint that unit is not making ice, confirmed , ice maker is getting power, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Independence, Ohio 44131

Corina H

Job Details: 10/19/2023

"CC that the freezer door does not open, and there is water leaking in the ff section. Confirmed. Found the drain pan bowing. There is a gap in the freezer to let warm air getting in. Advised Cust to unplug the refrigerator for 24-48 hrs. So the door does not get broken. Will need the drain pan and the rails.; ordrng 1 W11457241 (Drain pan) and 1 W11668671 (Left bracket) and 1 W11668671 (Right bracket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAH00

Near Middleburg Heights, Ohio 44130

Bill

Job Details: 10/19/2023

"Cc not making ice, confirmed cc. Took outer cover off and found that the ice was jammed up in unit, cleared ice maker. Unit may start working again. Found service pointer on this issue. Explained to customer what I had found and explained what the service pointer had said. Ordered new ice maker, office to follow up as ice maker was out of stock.; ordrng 1 WPW10251076 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Brook Park, Ohio 44142

Bill

Job Details: 10/19/2023

"Changed damper, opt test good."

We serviced a

MAYTAG DRYER

Model MED5801TW0

Near Chesterland, Ohio 44026

Joe O

Job Details: 10/19/2023

Cc: long dry timesFound outside vent restricted. Cleared restriction. Unit has good heat and air flow. Op test ok

We serviced a

WHIRLPOOL RANGE

Model SF369LEMT0

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 10/19/2023

"Cc: knob brokenFound burner knob and burner valve broken. Needs knob and burner valve. ; ordrng 1 WP9757218 (valve-brnr) and 1 WP8273104 (knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Parma, Ohio 44129

Marie V

Job Details: 10/19/2023

"Cc that unit stopped working and theres water on tub. Confirmed unit getting 120V to control , no led flashing. Verify drain pump has 20ohms. Unit will need new control also drain pump. Cust will buy new. ; ordrng 1 W11419171 (Control) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Cleveland, Ohio 44109

Bill

Job Details: 10/19/2023

"Changed ice maker, opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW04

Near Cleveland, Ohio 44144

Marie V

Job Details: 10/19/2023

"Cc that the ice maker is not working properly. Found ice maker stuck, removed ice and it cycle and filled up. Explain cust that when ice maker cycles arm goes up then down and you cant turn it off or nothing while cycling once cycle is done then can shit arm. Is is not moving, could have ice stuck . Working properly. Op test ok"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Brecksville, Ohio 44141

Bill

Job Details: 10/19/2023

"Installed new drum, opt test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near North Olmsted, Ohio 44070

Angel

Job Details: 10/19/2023

"Cc that unit will not open door to dispense detergent. Tested manually and worked, so I took apart door and found wax motor shaft came off lever to open door. Replaced dispenser with new one ran diagnostics to make sure dispenser was working opt test good."

We serviced a

ESTATE DRYER

Model TEDS740PQ0

Near Parma, Ohio 44129

Corina H

Job Details: 10/19/2023

"CC that the unit is not getting hot. Confirmed. Found the heater open. Replaced the heater from t/s. Found the door switch broken. When opening the door the dryer does not turn off. Replaced the door switch from t/s. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 279838 (ELEMENT), and 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB725BW0

Near Strongsville, Ohio 44136

David R

Job Details: 10/19/2023

"Cc unit not unlocking. uD error code. Following tech sheet. Replace latch. Ordering. ; ordrng 1 WPW10619844 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HC2

Near Strongsville, Ohio 44136

David R

Job Details: 10/19/2023

"Cc questions about spinning and vibration, brand new only a couple weeks old. Customer had video, explained that the vibration and shaking of unit is normal. Just to not overload or oversuds unit. Adjusted all legs, leveled. Putting a load of towels in to get wet and drain/spin to test. Tested in Drain/Spin. Good. Working correctly. Advised anti vibration pads if needed to help dampen the vibration and to not move out of place with floor customer has. Unit is good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Brecksville, Ohio 44141

David R

Job Details: 10/19/2023

"Replaced wash motor, overfill switch, control, heater is good. Ran diagnostics, test is good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model MVW5035MW1

Near Bedford Heights, Ohio 44146

Joe O

Job Details: 10/19/2023

"Cc: wrinkling clothing, stretching smaller, drain hose shakingCustomer stated the clothing is coming out twisted, and socks and smaller objects are getting straightened out. Ran auto test. Found hot and cold water are correct. Found unit agitating and spinning properly. Cannot do anything for drain shaking as the drains do shake during a drain and spin. Found customer just drops clothing in. Advised customer on loading. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Bedford Heights, Ohio 44146

Joe O

Job Details: 10/19/2023

"Cc: lid locked, unit will not operateFound error codes f2e1(stuck key), f5e2(lid lock fault), f5e3(lid unlock fault). Found lid lock intermittently functioning. Needs latchAdvised customer could potentially need control as wellCustomer does not want to repair at this time ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2827IL01

Near Brecksville, Ohio 44141

David R

Job Details: 10/19/2023

"Replaced lower oven control and UI. Good, tested ovens. Good. Ran 350* both ovens. Good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Cleveland, Ohio 44106

Jason N

Job Details: 10/19/2023

"Cc unit not heating/startingChecked all thermals. Found thermal fuse open. Replaced using truck stock. Ran dryer op test, good tumble and heat. Checked venting at house outlet. Good airflow. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Solon, Ohio 44139

Joe O

Job Details: 10/19/2023

"Cc: oven temp too hotFound error code f6e1(runaway temp) f8e0(cooling fan). Ran diagnostics test cycle. Found blower low speed error. Oven sensor temps are reading correct. Found cooling fan running. Needs controlAdvised customer could also need cooling fanCustomer does not want to repair at this time; ordrng 1 W11100515 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model Wtw4816fw3

Near Berea, Ohio 44017

David R

Job Details: 10/19/2023

"Cc unit stuck on sensing, was unplugged. Plugged in, sensing blinking and I just pressed start, started right up normally. Canceled. Ran diagnostics, no error codes, test mode all components good. Ran a calibration cycle. Good. Went over 2 step start with customer, make sure they are doing that correctly. Also if needed to cancel cycle. Hold star/pause 5-10 seconds to cancel. Unit is good and working normally. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrf757sdhz02

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 10/19/2023

"Recovered refrigerant. Installed new compressor and uv filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum, no vacuum decay. Recharged system with 5.25oz of r134a.Low side stable at 5psi, unit starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures before restocking. Op test good."

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 10/19/2023

Installed harness. Advised customer to monitor. Op test ok

We serviced a

WHIRLPOOL DRYER

Model wed9200sq0

Near Rocky River, Ohio 44116

Marie V

Job Details: 10/19/2023

"Cc of unit not starting. Confirmed found belt broken. Also rollers and pulley are worn, replaced kit from T/S. Testes unit, heating up properly. Also advise cust to replace foil vent. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS4

Near Westlake, Ohio 44145

David R

Job Details: 10/19/2023

"Ccnunit not taking commands or starting. Found UI shorted, not allowing commands. Would replaced both control and latch all at same time. Sending over because UI control assembly needed shows NLA on marcone. W10243230 control UI assembly NLA, WPW10285180 Main Control, W10258275 no metal, WPW10404412 latch, ; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Cleveland, Ohio 44115

Manny

Job Details: 10/19/2023

"Replace parts ordered, opt test ok"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, Ohio 44133

Bill

Job Details: 10/19/2023

"Changed HLT, thermostat, and flame sensor, found the front housing to the lint trap to be clogged, clear housing of debris. Tested opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Chardon, Ohio 44024

Jason N

Job Details: 10/19/2023

"Cc unit rattling/vibration noiseRan functionality tests. Test 5 compressor rpm speed test, found vibration/noise occurs at mid-rpm compressor speed. Isolated vibration to condenser coils under unit. Added insulation strip between coil stack and bottom of cabinet. Ran several rpm ramp up and down tests, did not hear vibration/noise again. There is no functional issue with unit. Advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Lakewood, Ohio 44107

Marie V

Job Details: 10/19/2023

"Cc that seal is broken. Verify seal, is not broken she said that her seal is glued to the liner. Explain this one does not have seal behind liner this one pops in. Nothing wrong. Replaced door seal. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Painesville, Ohio 44077

Jason N

Job Details: 10/19/2023

"Cc unit vibrating/off balance Found unit not stable on leveling feet. Leveled unit using feet. Ran spin test with towel load. Unit did not go offbalance, no excessive vibration. Advised customer to ensure load is distributed evenly around basket when in a spin and use higher speed spin for less vibration. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Avon Lake, Ohio 44012

David R

Job Details: 10/19/2023

"Replaced gearcase, cam and belt. Used cam and actuator from t/s. Ran test mode. All components good. Op Test Ok.; used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

JENN-AIR RANGE HOOD

Model JVD0303GS

Near Cleveland, Ohio 44102

Manny

Job Details: 10/19/2023

"Replace controls and bezels, ran test op test ok"

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 10/19/2023

"Cc: not drying Found unit has good heat and air flow. No air flow to outside vent. Needs venting cleared, or replaced."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH01

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 10/19/2023

"Cc: not coolingFound compressor running. Only pulling .6 amps, compressor buzzing. Needs compressor. Customer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor)"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 10/19/2023

Installed harness. Advised customer to monitor. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Westlake, Ohio 44145

Marie V

Job Details: 10/19/2023

Cc that bottom lights are not working. Confirmed found plug not plugged in. Corrected . Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Newbury Township, Ohio 44065

Joe O

Job Details: 10/19/2023

Cc: noiseRan diagnostics test cycle. No abnormal noises. Customer stated it is during wash cycle. Ran quick wash with load. As unit was filling customer(wife) said she heard the noise(water hammering) customer(husband) stated that is not the noise. Found when unit got to the end of the fill the water pressure so high it pushed through as valve was closing. Needs water valveAdvised customer if issue persists they will need a plumberCustomers house supply valve also leaking. ; ordrng 1 W11513255 (Water valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHB0

Near Geneva, Ohio 44041

Dan

Job Details: 10/19/2023

"Customer complaint that unit is leaking, confirmed, spray arm has hairline crack, unit needs new spray arm; ordrng 1 W10837249 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 10/19/2023

Replaced the hinges. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Lorain, Ohio 44052

Angel

Job Details: 10/19/2023

Cc that units bottom oven will not heat. Confirmed tested the igniter and its open will need ignitor replaced. Replaced igniter tested unit to 350* opt test good.; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Garfield Heights, Ohio 44125

Bill

Job Details: 10/19/2023

"Changed agitator, opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Warrensville Heights, Ohio 44122

Bill

Job Details: 10/19/2023

"Changed control board, advised customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Lorain, Ohio 44052

Angel

Job Details: 10/19/2023

Cc that unit will not do anything and wont drain. Confirmed door is still locked and unit has a F9E1 error code and wont drain pump will not kick on either. Looked underneath and everything was connected properly so I took off back panel to get to harness and found that harness has a break in the wiring causing the issue. I had a harness from surplus replaced harness tested unit opt test good.; used 1 W11568984 (Harness) from stock

We serviced a

GE WASHER

Model GFWS1500D0WW

Near Westlake, Ohio 44145

Marie V

Job Details: 10/19/2023

"Cc that the unit was leaking. Drip pan has water. Removed front panel and found drain hose cracked. Will need new . Ordering drain hose; ordrng 1 WH41X10127 (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Madison, Ohio 44057

Dan

Job Details: 10/18/2023

"Customer complaint that unit is not starting, confirmed, user interface is not working, unit needs new user interface; ordrng 1 WD21X31902 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV01

Near Thompson, Ohio 44086

Dan

Job Details: 10/18/2023

"Customer complaint that freezer section lights are out, confirmed, found door switch frozen shut, freed door switch, lights are working, op test good"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Mentor, Ohio 44060

Dan

Job Details: 10/18/2023

"Customer complaint that unit is not washing, started quick wash cycle unit filled and began agitating, wash plate is not moving, found gearcase stripped internally, unit needs new gearcase ; ordrng 1 W11449840 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Mentor, Ohio 44060

Dan

Job Details: 10/18/2023

"Customer complaint of noise and food freezing, fresh food section temperature at 44 degrees set to 40 degrees, ran evaporator fan, air damper, compressor, condenser fan , and ice box fan, No unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Parma, Ohio 44134

Bill

Job Details: 10/18/2023

"Upon arrival found that high side pressure was to high, called wp and gave them info they asked for. Wp had me change the filter dryer and purge the system. Reclaimed 6 oz of r134, removed old dryer installed new dryer. Put unit in 120 psi of nitrogen for 20 min held, placed unit in to a 30 lbs vac. Held vac for 30 min, charged with 6 oz of r134. Let unit run for 20 min, unit pressures done the same as before. Low side 10 psi high side 210 psi. Call W.P back, tech line deemed unit unrepairable. Used filter dryer from truck stock.; used 1 Wpw10143759 (Filter dry) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Strongsville, Ohio 44149

David R

Job Details: 10/18/2023

"Cc unit not spinning. Found on some cycle options Normal. The spin option was turned off. Advised customer of making sure all options are where they want them before starting load. Ran diagnostics, no error codes. All components working. Good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Elyria, Ohio 44035

Marie V

Job Details: 10/18/2023

Cc that unit is showing error code for a leak. Confirmed found fill hose at the bottom leaking. Will need new water line coming in. Inspected door seal. All good. Cust will have fill hose replaced.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM2

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/18/2023

Replaced control board and programmed it to the correct code everything started running as should set temps to recommended and recommended customer to wait at least 24hrs for proper cooling.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL1

Near Mentor, Ohio 44060

Jason N

Job Details: 10/18/2023

"Recovered refrigerant. Installed compressor and uv filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum, no vacuum decay. Charged system with 5.0oz of r 134a. Low side stable at 8psi. Unit starting to cool. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Highland Heights, Ohio 44143

Joe O

Job Details: 10/18/2023

"Cc: leaking water from ice dispenser, ice clumping in binFound clump of ice in bin, water leaking from ice maker after filling. Needs ice maker Customer does not want to repair at this time ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near East Cleveland, Ohio 44112

Manny

Job Details: 10/18/2023

"Recover refrigerant, replaced compressor, filter, placed in a 29in vacuum and holding for 15 minutes, charged with 4.27OZ of R134a pressure holding at 2 psi, good frost pattern on evap, unit is cooling, advised customer to allow up to 48 hours for temps to equalize, opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC7HS02

Near Shaker Heights, Ohio 44122

Manny

Job Details: 10/18/2023

"Cc unit having the same issue as before, verified and unit wont let me into diagnostics, try running bake and oven went off, F0e6 came on then went off, ordering console and both controls; ordrng 1 W11428581 (Console) and 1 W11261165 (cntrl-elec) and 1 W11261164 (cntrl-elec)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRM02

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/18/2023

"Cc that unit has shut off on him a few times but then starts working fine and ice maker just stopped working before even that started to happen. Checked temps and freezer was at 4* and ff section at 39*. Ran diagnostics for the ice maker and no error codes, so than I cycled the ice maker and passed than tried the water fill and the valve sounded weird and no water came in to the ice maker. Took apart ceiling to check valve and make sure line wasnt frozen which it was. Checked heater and it was good. So I cleared out line and sealed the line with permagum to prevent from freezing and also sealed the rear of the icebox. For the shutting off issue I found that leaving the deli drawer ui unplugged unit started working as should so I recommended customer to leave board unplugged unit will still cool and work with it unplugged and if issue goes away than were good if not she will need main board and ui replaced.; ordrng 1 W10843055 (Main board) and 1 W11504920 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Chagrin Falls, Ohio 44023

Corina H

Job Details: 10/18/2023

"CC that there was water on the floor and will not start. Confirmed. Found water in the drain pan. Removed the drain pump, nothing blocking the pump. Started a cycle, let run for 30 minutes. No leaks. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM00

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 10/18/2023

"Cc that unit was not working, front panel was flashing, they turned off ice maker, unit later on stared working properly turned ice maker back on is working. Also some frost underneath freezer door. Confirmed found freezer door gasket ripped in 2 places, seal goes behind liner needs new door. Also found some ice on freezer evaporator, could be from door seal been broken. Cust will not replace door, op test ok; ordrng 1 LW10341279 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE DRYER GAS

Model FFLG3911QW1

Near Strongsville, Ohio 44136

David R

Job Details: 10/18/2023

"Cc unit not heating. Ignitor not coking on. Unit is getting 120 but no voltage being sent down to heater. Found open thermostat, shorted control as well. Will need thermostats and main dryer control. Ordering.; ordrng 1 137032600 (Limiter) and 1 5304406099 (Safety thermostat) and 1 5304500453 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302EWH01

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/18/2023

Installed thermistor OP Test Ok Advised to watch. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/18/2023

Installed control and panel OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/18/2023

Cc that unit will not sense Found actuator arm broken Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Highland Heights, Ohio 44143

Joe O

Job Details: 10/18/2023

"Installed control, and element. Steamed out evaporator. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFO42FSX00

Near Shaker Heights, Ohio 44120

Manny

Job Details: 10/18/2023

"Cc that unit is making noise and no cooling, verified and fan is loud and unit full of frost in the fz, slides are really stiff and not letting door close properly, unit needs evap fan and slides, both parts discontinued.; ordrng 2 2309297 (Slides(discontinued))s and 1 2306178 (fan-scroll(discontinued))"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Westlake, Ohio 44145

Angel

Job Details: 10/18/2023

Reclaimed refrigerant replaced compressor and uv drier filter. Pressure tested unit again and could not detect any leaks so I did not replace ff section evaporator. Put unit into a vacuum and held at 30 vacuum. Recharged unit with 6.00oz of R134a and recommended customer to wait 24hrs for proper cooling and since I installed a uv drier filter if unit has a leak leak somewhere else I couldnt see we can detect it with the uv dye unless its a internal leak.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, Ohio 44129

Marie V

Job Details: 10/18/2023

"Cc that unit turned on by itself and smell electrical or something, took panel off, no burning marks, no smells, tilted unit all looking good. Plugged in unit, unit was on float mode. Explain cust if water coming in ti tub while off will activate flood mode to avoid a flood on the home. Cust was cleaning agitator inside then that happened. Tested unit on diag and ran auto test all working properly. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near North Royalton, Ohio 44133

David R

Job Details: 10/18/2023

"Cc unit not running, showing clean light, havent used in a while. Checked overfill pan, no water. Ran a normal cycle, started right up. Canceled after 5 mins. Drained. Did a test diagnostics, no error codes, ran through test, all components working. Good. Reset power to unit. Good. As of today. All components are working. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Strongsville, Ohio 44136

Bill

Job Details: 10/18/2023

"cc lights not working, confirmed cc. Changed module, unit suddenly started spazzing out. Called wp tech line. Ordered new control board and Ui.; ordrng 1 W10843055 (Control) and 1 W11387386 (Ui)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, Ohio 44109

Marie V

Job Details: 10/18/2023

"Cc that unit is not heating, and timer is not spinning properly. Found unit is set to airfluff, knob is cracked. Will need timer as well.; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near South Euclid, Ohio 44121

Jason N

Job Details: 10/18/2023

"Cc unit not draining, door is locked.Ran spin and drain cycle, drain out is very slow. Pulled front panel and checked drain filter basket. Found filter basket full of plastic debris and animal hair. Cleaned filter basket and reinstalled. Ran spin and drain cycle, unit drained out properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near South Euclid, Ohio 44121

Joe O

Job Details: 10/18/2023

"Cc: not allowing selections intermittentlyFound error. Does f9e2(water ring detected) f5e1(lid lock fault, lid is up )f0e5(overload) f2e1(stuck key) f6e2(communication error). Found intermittent selections. Needs control and uiCustomer does not want to repair at this time; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Streetsboro, Ohio 44241

Brian M

Job Details: 10/18/2023

Installed valve Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Shaker Heights, Ohio 44122

Manny

Job Details: 10/18/2023

"Cc unit not heating, verified and igniter broken, replaced igniter with pre Id, opt test ok"

We serviced a

KITCHENAID WALL OVEN

Model KEBS207SSS04

Near Strongsville, Ohio 44136

Bill

Job Details: 10/18/2023

"Cc unit slow to pre heat, confirmed cc. Lower elements working but weak, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 2 WPW10131825 (Sensor)s and 2 WPW10207398 (Element)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS00

Near Bratenahl, Ohio 44108

Marie V

Job Details: 10/18/2023

"Defrosted evaporator, replaced fan blade and bimetal l, verify airflow going to fresh food section. Is good. Advice cust to allow 24 hours for unit to reach normal temps. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ2

Near Aurora, Ohio 44202

Corina H

Job Details: 10/18/2023

"CC that the oven is not turning on. Confirmed. Found the burner outside of the regulator. Reinstalled the burner will not light. Will need a new burner, igniter and regulator ; ordrng 1 W10764654 (Burner) and 1 WPW10324262 (Igniter) and 1 W10919226 (Regulator)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Warrensville Heights, Ohio 44128

Manny

Job Details: 10/18/2023

"Cc that unit only gets hot water found water reverse and valve defective, replaced valve, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF19XXYK00

Near Broadview Heights, Ohio 44147

Bill

Job Details: 10/18/2023

"Installed and steamed new gasket, confirmed sill around freezer."

We serviced a

WHIRLPOOL WASHER

Model WFW6605MW0

Near South Euclid, Ohio 44121

Joe O

Job Details: 10/18/2023

"Cc: not spinning clothes outFound no stored error codes. Ran drain and spin. Unit draining and spinning. Ran drain and spin with 4 wet bath towels. Unit well balanced, draining, and spinning. Advised customer of off balance load and pausing and adjusting. Unable to duplicate issue. Op test ok"

We serviced a

MAYTAG DRYER

Model MDG9606AWW

Near Brecksville, Ohio 44141

David R

Job Details: 10/18/2023

"Replaced idler, rollers and belt. Cleaned unit out of lint as well. Ran unit, good. Normal sounds and cycling heat. Good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Independence, Ohio 44131

David R

Job Details: 10/18/2023

"Cc unit not cooling. FF 45* and FZ 5*. Took off deli drawer. Build up of ice on FF evap. Ordering pan kit, fan and harness.; ordrng 1 W10633627 (Ff evap fan motor) and 1 WPW10277799 (Thermistor harness) and 1 W11457241 (Pan drip kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model CYE22TP2MFS1

Near Lakewood, Ohio 44107

Jason N

Job Details: 10/18/2023

Installed interface dispense board. Ran functionality tests. All functions working normally. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Kent, Ohio 44240

Brian M

Job Details: 10/18/2023

Installed bin and icemaker OP Test Ok

We serviced a

MAYTAG WASHER

Model HAV2557AWW

Near Parma, Ohio 44134

David R

Job Details: 10/18/2023

"Cc unit not spiking and electrical burning smell. Leaking from outer tub, inner tub chipping, Transmission seizing up and not allow unit to rotate and smell coming from overheating motor. Sending parts needed but are discontinued. 21001867 transmission assembly NLA Discontinued, 35-3700 Outer basket NLA discontinued, 21001529 Inner tub NLA Discontinued. Motor WP21001950; O-emld tckt"

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