Service History 518 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Broadview Heights, OH 44147

Manny

Job Details: 06/08/2022

"Cc ice maker not making ice, ran test from T to H and ice maker cycle but wont fill, pull unit out line was kinked, unlinked the line and still not water, removed line and no water coming in, went to the basement and line is not connected to the valve, customer had handyman in the house and he hooked the water back up, test ice maker again and it fills, advise customer to allow at least 6 to 8 hours for ice maker to produce enough ice. Opt test ok"

We serviced a

MAYTAG DRYER

Model MGDB766FW0

Near Highland Heights, OH 44143

Jason N

Job Details: 06/08/2022

"Cc unit will sometimes have water underneath it, and not drying well No water around unit at this time. Ran dryer op test on timed dry high heat for 15 minutes. Good flame and heat, proper cycling on and off. Checked airflow at vent outlet right outside laundry room, good airflow, no restrictions. No water generated from unit, unable to duplicate complaint. Asked customer if she used Steam options, she does not. Advised customer to ensure loads are large enough when using sensor dry options, or alternatively use Timed dry cycle."

We serviced a

WHIRLPOOL WASHER

Model TAWB600JQ0

Near Cleveland Heights, OH 44121

Joe O

Job Details: 06/08/2022

Cc: not spinningFound lid not pushing switch. Needs lid switch; ordrng 1 3949247V (switch-plg)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Bedford, OH 44146

Marie V

Job Details: 06/08/2022

Replaced cam op test no good. Called whirlpool tech line spoke with Austin explain the noise and they told me to reorder the parts. ; ordrng 1 WPW10632062 (Cover wire) and 1 W11293380 (Bracket) and 1 WPW10257206 (Cam door) and 1 W11293374 (Hinge door) and 1 W10709916 (Shim hinge) and 1 W10876191 (Cam door)

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Bay Village, OH 44140

Angel

Job Details: 06/08/2022

"Cc that unit had an F1E2 error code. Confirmed unit was locked and was displaying F1E2 MCU ERROR - MULTIPLE RESETS. Also ran diagnostics and found error code F6E1 COMMUNICATION ERROR BETWEEN CCU AND MCU, F5E2 DOOR LOCK ERROR ran test and motor windings were good also tried to run a test cycle to check voltage coming from MCU when motor running but unit does not want to run the test cycle ran up to the third test for dispenser and cancelled and was hearing actuator on dispenser skipping as well unit will need latch, dispenser actuator and MCU board. Gave customer estimate and stated there getting a new unit. Charged service call.; ordrng 1 WPW10374126 (Mcu board) and 1 WP8183270 (Latch) and 1 WPW10352973 (Actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model ZET1PH1SS

Near Beachwood, OH 44122

Brian M

Job Details: 06/08/2022

"Cc giving error f20 According to tech sheet unit needs control replaced due to relay ; ordrng 1 WB27X32430 (board machine contro), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Broadview Heights, OH 44147

David R

Job Details: 06/08/2022

"Cc unit with heavy loads, items will wrap around the agitator. Customer said sometimes time will go back up. Ran diagnostics for error codes, no codes. Ran diagnostics cycle, all components working correctly. Ran factory reset. Running quick wash cycle to test out all components with customer settings. Unit is running good, and all normal functions. Calling techline to document and see if any additional tips or pointers for customer. Advised customer to make sure to check that option is set to on or at desired spin speed. For clothes getting tangled, depending on load being put into unit. Make sure to use correct cycle to add more water if needed. Make sure to be loading unit properly as well and not into bunches. Also has max fill/deep fill option. Ran diagnostics cycle, all components working correctly. Techline agreed, make sure correct water lever, not overload or put heavy items that can cause unit to not agitate or spin properly. Unit is good"

We serviced a

WHIRLPOOL DRYER

Model WED5600XW1

Near South Euclid, OH 44121

Jason N

Job Details: 06/08/2022

Installed heater element. Ran timed dry test on high heat. Checked airflow at vent outlet. Good airflow. Op test good.

We serviced a

GE REFRIGERATOR

Model GTE16DTHMRWW

Near Cleveland Heights, OH 44118

Joe O

Job Details: 06/08/2022

"Customer did not receive part. Reordering motor and blade; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X31522 (Evap fan motor)"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC1

Near Geneva, OH 44041

Dan

Job Details: 06/08/2022

"Installed new door switch, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EW2

Near North Royalton, OH 44133

David R

Job Details: 06/08/2022

"Cc unit bake, broil not working. Thermal fuse is good. Power coming into unit is good, 120 and 240. Tested power coming down to bake, broil. Less then 100 v AC. Not getting enough power from control to activate bake broil. Gave estimate, customer paid SVC. Do not order parts. ; ordrng 1 W11122557 (Main control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near South Euclid, OH 44121

Joe O

Job Details: 06/08/2022

Cc: continuously fillingFound no stored error codes. Ran quick wash. Found unit filling excessively. Checked pressure hose(checked good). Replaced control. Ran auto test and calibration. Ran normal cycle. Op test ok

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Ashtabula, OH 44004

Dan

Job Details: 06/08/2022

"Customer complaint that unit is not working again, confirmed, unit needs new user interface and harness ; ordrng 1 WD21X25728 (Ui) and 1 WD21X10545 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Ashtabula, OH 44004

Dan

Job Details: 06/08/2022

"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 15 degrees, freezer section temperature at-20 degrees, installed new control, advised customer to monitor, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma Heights, OH 44130

Marie V

Job Details: 06/08/2022

Replaced all parts. Calibrated unit. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Brecksville, OH 44141

Manny

Job Details: 06/08/2022

"Replaced gear case ran diagnostics cycle and calibration, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED9550WW2

Near Chagrin Falls, OH 44023

Jason N

Job Details: 06/08/2022

"Cc unit stopped working and f70 code flashedRan diagnostics, unit console flashed several times, weird characters came up on display and powered down. Unplugged unit power cycled for 1 min. Plugged back in, reran diagnostics, found code f70 for no communication between electronics. Based on console behavior, issue is with UI board. Interface board (W10279773) and console assembly(W10255230) are both discontinued. Unable to repair unit."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chagrin Falls, OH 44023

Jason N

Job Details: 06/08/2022

"Cc unit not spinning out clothesRan diagnostics, found code f8e1 for no/low fill. Ran auto test, very little cold water coming in during test. Checked pressure wall source. Good pressure. Unit needs inlet valve, unit not advancing to spin cycle due to being unable to fill with enough water during rinse. Replaced inlet valve using truck stock part. Reran auto test, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILWH2

Near Mayfield Heights, OH 44124

Joe O

Job Details: 06/08/2022

"Cc: not powering onFound thermal fuse open. Needs thermal fuse; ordrng 1 8193762 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 11022352510

Near Madison, OH 44057

Dan

Job Details: 06/08/2022

"Customer complaint that unit is not spinning, found hub worn out again, found gearcase splines corroded, unit needs new gearcase and hub, hub covered under parts warranty , customer does not want repair ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700EBS1

Near Cleveland, OH 44102

Gabriel P

Job Details: 06/08/2022

"Found heater shorted need bake element customer paid in full but she will also try talking to KITCHEN AID for coverage ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Cleveland, OH 44128

Gabriel P

Job Details: 06/08/2022

Replace parts opt test ok

We serviced a

WHIRLPOOL RANGE

Model GY397LXUQ04

Near Middleburg Heights, OH 44130

Marie V

Job Details: 06/08/2022

"Cc that some of the buttons on the display does not works. Confirmed. Took panel odd. Unit will need new panel. Cust paid parts and SC. ; ordrng 1 WPW10207930 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model LFHB2751TF8

Near Lakewood, OH 44107

Angel

Job Details: 06/08/2022

Will need to do a return visit because compressor was not at the home even though it says it was delivered called BJ and said to reorder compressor. Ordering part; ordrng 1 241706201 (Compressor)

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near North Royalton, OH 44133

David R

Job Details: 06/08/2022

"Cc unit squeaking loud, have to close door to not hear it. Gave estimate for all rollers and idler.; ordrng 4 DC97-16782A (Rollers)s and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Brooklyn Heights, OH 44131

Manny

Job Details: 06/08/2022

"Cc that ice door stay open after dispensing ice, ran test and ice door is operating normal, unit has no ice since ice maker was off so not sure if an ice cube is getting stuck in the door at this point, advise customer to monitor the unit and if he noticed the door stay open to wait and see if the door closes on its own and if not to give us a call and well take another look, unit working properly, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model FFTR1814TWG

Near Lorain, OH 44053

Gabriel P

Job Details: 06/07/2022

"Found frost all around door and inside explain customer that there could be and air gap ordering door was open but customer said that they were having this issue since they had unit when started to look around seal found right top corner cabinet damage causing seal to open and allowing warm air in unit is not repairable spoke to senior tech he will sent information and photos to assurant,opt test ok"

We serviced a

AMANA RANGE

Model AGR5844VDW1

Near Cleveland, OH 44102

Manny

Job Details: 06/07/2022

"Cc that none of the burners are lighting unless she uses a lighter, verified and unit is missing the LR valve, knob and burner missing the cap and grate, removed the caps from the other burners and all the burners are rusted and found of solidified burned grease and the caps are rusted as well preventing the sparks from hitting the caps, unit will need all 4 burner heads , all 4 burner caps (3 are discontinued) needs the LR valve, knob and grate, the switch harness is damaged on LR since the valve is broken unit will need the switch harness as well.; ordrng 1 WPW10406797 (burnr-head) and 2 WPW10406283 (burnr-head)s and 1 WPW10406243 (burnr-head) and 1 W10205324 (burner cap(discontinued)) and 2 W10205325 (burner cap(discontinued))s and 1 WPW10205326 (cap-burner) and 1 WPW10295998 (harns-wire) and 1 WP9757218 (valve-brnr) and 1 W10837340 (grate-kit) and 1 WPW10163287 (knob)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near North Olmsted, OH 44070

Angel

Job Details: 06/07/2022

"Replaced pantry door, bins, and freezer handle. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/07/2022

"Replace rails,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Newbury Township, OH 44065

Brian M

Job Details: 06/07/2022

Installed bi metal OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Novelty, OH 44072

Brian M

Job Details: 06/07/2022

Installed control no good Called whirlpool no solution is found for unit not repairable.

We serviced a

WHIRLPOOL DRYER

Model WED4750XQ0

Near Elyria, OH 44035

David R

Job Details: 06/07/2022

Cc unit not working. Found open thermal fuse. Replaced from t/s. Tested. Good. Op Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KBS0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/07/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW3

Near Mentor, OH 44060

Joe O

Job Details: 06/07/2022

Ordered wrong color. Re ordering correct color controlTook incorrect color to return.; ordrng 1 W11546066 (Control)

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML75011HZ10

Near Mentor, OH 44060

Joe O

Job Details: 06/07/2022

"Installed interlock switches, magnetron, and fuse. Tested. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ

Near Mentor, OH 44060

Corina H

Job Details: 06/07/2022

"Replaced the magnetron, diode and capacitor. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near North Olmsted, OH 44070

David R

Job Details: 06/07/2022

"Cc unit is making a grinding noise, maybe from the FZ, intermittently happening. Checked both fans, checked compressor, all components good. Waiting and hearing no noise. If intermittently happening, let customer know to try and record noise if possible. As of today, good. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Independence, OH 44131

Marie V

Job Details: 06/07/2022

"Cc that the unit light turns on when you open the door to load it and while running is on but whe is time to unload unit does not turn the light on. Started unit, l Light is on press button to turn the light off while its running . Explain cust about unit. Is working properly. Op test ok"

We serviced a

KITCHENAID ICE MAKER

Model KUIX335HPS00

Near Painesville, OH 44077

Joe O

Job Details: 06/07/2022

"Cc: extremely hot, intermittently not making iceCustomer stated unit stopped making ice, they shut it off, turned back on unit started making ice again but everything was extremely hot, stated the counter top above unit was even hot to the touch. Advised customer there is no electronics or anything in the top cabinet of machine that would cause unit to get hot condenser does however pull air through the fron of unit and push it out the back which can cause warmer temps around unit. Powered u it on. Condenser fan running. Compressor running. Unit producing ice. Unit functioning as designed. Op test okUnit has 3 year warranty"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRZ00

Near Brook Park, OH 44142

Gabriel P

Job Details: 06/07/2022

"Found perfect frost pattern on evap compressor was good,fan was good unit operating as design theres nothing I can do to make it better"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/07/2022

Cc loose handles Tightened handles

We serviced a

WHIRLPOOL WASHER

Model WTW5700XW3

Near Westlake, OH 44145

Angel

Job Details: 06/07/2022

"Cc that unit is noisy and it will change time from 47mins to 10mins. Ran diagnostics and found error code F7E5 shifter fault, F7E7 motor will not reach rpms and F8E3 overflow conditions. Looked underneath washer and unit will need gear case replaced its leaking oil and when you spin the basket by hand its loud bad gear case bearings. Unit will need gear case, belt, shifter, and cam replaced. Gave customer estimate and said they will buy a new unit. Opt test ok.; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 WPW10006355 (Actuator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Westlake, OH 44145

Angel

Job Details: 06/07/2022

Cc that icemaker was not working and freezer stopped working. Took temperatures and freezer was at 80* and ff section was at 78*. Looked in back and found that the compressor was not running so i installed a starter device and compressor started running and it was running at 1.21amps explained to customer to wait at least 24hrs for proper cooling. Opt test ok. ; used 1 8201786 (STARTER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44105

Marie V

Job Details: 06/07/2022

Cc that the unit is also leaking. Confirmed. Found drain tube clogged. Cleared out and replaced control. Explain whats recommended temps. Called tech line to notify issues. Called tech line spoke with Adrian. he said to make sure unit is leveled. Corrected. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Geneva, OH 44041

Dan

Job Details: 06/07/2022

"Customer complaint that unit keeps saying lid is open, found strike broken off, latch not operating, unit needs new lock and strike, part is out of stock so not scheduling return appointment ; ordrng 1 W11457841 (Strike) and 1 W11394572 (Lock)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Kirtland, OH 44094

Joe O

Job Details: 06/07/2022

Installed element. Tested. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFE00

Near Cleveland, OH 44120

Marie V

Job Details: 06/07/2022

"Cc that the fresh food is not cooling and freezer has lots of frost. Confirmed . Took temps 57* on fresh food and 0* on freezer. Found that drain tube is clogged up and it froze the duct going to fresh food, not allowing a proper air circulation. Cleared out drain tube and clean up freezer duct and frost. Advice cust to allow unit 24 hours to reach normal temps. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Strongsville, OH 44149

David R

Job Details: 06/07/2022

Customer did not want dryer looked at. ; saved tckt

We serviced a

GE REFRIGERATOR

Model PFCS1NFZHSS

Near Chardon, OH 44024

Joe O

Job Details: 06/07/2022

"Cc: not coolingFound temps in ff at 74 degrees, freezer at 79 degrees. Found compressor not running upon arrival. Found inverter receiving proper power. Hooked up compressor tester. Found compressor running. Freezer gasket ripped. Needs inverter and gasket; ordrng 1 WR49X10283 (inverter kit) and 1 WR14X10331 (refrigerator door ga), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/07/2022

"Replace control and console,opt test ok but he still need latch cause found it damage i miss that ordering ; ordrng 1 W11394572 (Latch)"

We serviced a

WHIRLPOOL DRYER

Model MDG9606AWW

Near Aurora, OH 44202

Brian M

Job Details: 06/07/2022

Cc unit has long dry times Unit is functioning properly Found small clog in vent

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Rocky River, OH 44116

Angel

Job Details: 06/07/2022

Customer stated that the unit they had problems with was already switched out for a new which is the one Im looking at today but they had questions about this one so I answered there questions about the water filter and temperatures and water dispenser unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Chardon, OH 44024

Joe O

Job Details: 06/07/2022

Cc: not dryingFound error codes F7e1(no heat). Ran diagnostics test cycle. Found cold water at start of cycle. Let cycle complete. Found heater is functioning. Advised customer to run hot water at sink prior to starting unit. Advised customer on rinse aide. Unit functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DC3

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/07/2022

"Found a lost communication error gave estimate customer will not fix ; ordrng 1 W11120178 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Streetsboro, OH 44241

Brian M

Job Details: 06/07/2022

Cc jet dry not dispensing Found dispenser not releasing jet dry Needs dispenser ; ordrng 1 WPW10428217 (dispenser)

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lakewood, OH 44107

Angel

Job Details: 06/07/2022

Cc that washer has an f7E1 error code displayed when unit starts. Confirmed unit as soon as you start it an F7E1 tachometer missing and also has an F7E7 motor unable to reach rpms. Replaced shifter tested unit opt test n/g so i looked underneath again and saw that the terminals on the capacitor were all crooked and swollen will need new capacitor and also ordering drive motor.; ordrng 2 W11395618 (Capacitor)s and 1 W11026785 (Motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44104

Marie V

Job Details: 06/07/2022

Replaced tub and nuts. Tested unit. No leaks. Op test ok

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Newbury Township, OH 44065

Joe O

Job Details: 06/07/2022

Cc: only washing with coldFound unit filling with cold water on hot setting. Ran normal cycle. Found unit filling with cold on hot setting. Canceled and ran heavy cycle. Unit still filling with cold. Ohmed out thermistor(2.3k ohms). Thermistor reading properly. Hot valve is functioning. Needs control. Control replaced less then a year ago so part covered. ; ordrng 1 WH22X35137 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LBK

Near Avon Lake, OH 44012

Gabriel P

Job Details: 06/07/2022

"Replace damper and thermistor,also customer still having frost all around the top door I explain him the only thing that could cause it is and error leak and or the ice chute so I did the 2 tablespoons of water test on ice chute and it work no leaks check seal all around pass advise to monitor"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kent, OH 44240

Brian M

Job Details: 06/07/2022

Cc unit not washing properly Found board for leveling unit to be pushed up into motor cover keeping motor from running properly Removed board and leveled unit using the feet Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Rocky River, OH 44116

Angel

Job Details: 06/07/2022

Cc that freezer lights went out and the top ff section lights on the ceiling also that ice maker was not working. Found that the icemaker was turned off and one of the lights in the freezer went out since there was a service pointer on issue all led modules were replaced with updated ones. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon Lake, OH 44012

Angel

Job Details: 06/07/2022

Cc that door seal kept coming off. Confirmed seal was coming off on top left hand corner i removed seal and reinstalled it and noticed that basket was hitting seal when pulling it out removed basket and saw it was bowed out pressed in basket to original form reinstalled tested it and now it has the proper distance too avoid seal from coming off. Opt test ok.

We serviced a

GE RANGE

Model PHB920SJ8SS

Near Cleveland, OH 44113

Marie V

Job Details: 06/07/2022

Replaced UI and filter board. Tested unit oven. Op test ok

We serviced a

GE REFRIGERATOR

Model ZIF36NMBLH

Near Burton, OH 44021

Joe O

Job Details: 06/07/2022

"Cc: leakingFound unit leaking from drain. Cannot remove drain pan without damage. Drain tube filled with rust and plugged. Needs drain tube and pan. Drain tube is special order and drain pan is out of stock. Office to reschedule; ordrng 1 WR17X26689 (tube drain) and 1 WR17X10674 (drain pan aux cond), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Oberlin, OH 44074

Marie V

Job Details: 06/07/2022

"Replaced cabinet, agitator and wash plate. Tested unit with towels . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Ashtabula, OH 44004

Dan

Job Details: 06/07/2022

"Installed new auger motor, yoke, and divider, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Conneaut, OH 44030

Dan

Job Details: 06/07/2022

"Customer complaint that unit quit running, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, ran manual test cycle for high speed spin and heavy agitate, unit does not spin or agitate, motor just hums, unit needs new capacitor and motor; ordrng 1 W10890624 (Motor) and 1 W11158830 (Cap)"

We serviced a

GE DISHWASHER

Model GDT580SGF2BB

Near Painesville, OH 44077

Jason N

Job Details: 06/07/2022

"Cc unit loud when runningRan wash cycle test, wash motor humming loudly when running, possible motor bearing wearing out. Unit needs wash motor. ; ordrng 1 WD49X23781 (Wash motor)"

We serviced a

GE DISHWASHER

Model PDP715SYN0FS

Near Chardon, OH 44024

Jason N

Job Details: 06/07/2022

"Installed heater element. Op test no good, element did not turn on during test cycle. Checked power from main control to element, 0v. Element may have shorted before It opened and damaged main control relay. Unit will need main control. ; ordrng 1 WD21X25992 (Main control)"

We serviced a

KITCHENAID RANGE

Model KSGG700EWH0

Near Highland Heights, OH 44143

Jason N

Job Details: 06/07/2022

"Cc unit display goes blank during bake cycleCustomer stated the unit display will go red and display message Call for Service when baking. Unit will not return to normal operation until unit cools down later. Ran diagnostics, no codes stored in history. Ran bake test to 400 degrees and let cycle for 25 minutes, no faults, cooling fan working properly. Checked keypad functionality, all buttons working on keypad. Could not duplicate issue with unit at this time. Advised customer to take a picture of the display screen if issue should return to help us with diagnosis."

We serviced a

GE REFRIGERATOR

Model GSE25HGHJHWW

Near Richmond Heights, OH 44143

Jason N

Job Details: 06/07/2022

"Cc unit spraying water from filter housingCustomer stated when changing the filter, water started spraying from housing, also could not get filter to seal correctly on adapter. Water is turned off to unit at this time. Unit will need filter housing manifold replaced. ; ordrng 1 WR17X22074 (Filter head manifold)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CS

Near Willoughby, OH 44094

Jason N

Job Details: 06/07/2022

"Cc unit intermittent door operation.Customer stated unit will intermittently operate, door will read open when closed or unit will run with door open. Unit needs door interlock switches. Replaced door interlock switches using truck stock kit. Ran heat test for 1 minute with water, door reading closed and water hot at the end. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Andover, OH 44003

Dan

Job Details: 06/07/2022

"Customer complaint that leg broke off, confirmed, installed new leg, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Wickliffe, OH 44092

Jason N

Job Details: 06/07/2022

Cc unit ice maker not making iceCustomer stated the ice maker stopped making ice a few days ago. Found ice maker bail arm locked in the upper position. Pushed bail arm down and ice maker started cycling. Ice maker harvested ice and filled mold with water. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Williamsfield, OH 44093

Dan

Job Details: 06/07/2022

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, nothing started, unit needs new control, customer does not want repair at this time ; ordrng 1 W11224256 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GFW550SSN1WW

Near Eastlake, OH 44095

Jason N

Job Details: 06/07/2022

"Cc unit not spinning outCustomer stated that at certain times the unit will not spin out the clothing. Ran manual spin tests, unit spin test good to max speed. Unit drained out properly. Found service bulletin HL06-21 for off balance loads, no spin, wet clothes. Update software using over-the-air update if connected to WiFi or use sum module to manually update software. Customer does not have unit connected to WiFi. Ordering sum module to manually update software. ; ordrng 1 WH98R4697903 (Sum module)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Painesville, OH 44077

Dan

Job Details: 06/07/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 82 degrees, freezer section temperature at 82 degrees, nothing is running, unit needs new control ; ordrng 1 W11446726 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Madison, OH 44057

Dan

Job Details: 06/07/2022

"Customer complaint that unit is leaking and sounds like someone stepping on hard macaroni, found a dime in the wash plate, removed, confirmed unit is leaking, found a hole in the tub, unit needs new tub, customer does not want repair at this time ; ordrng 1 W10371566 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Madison, OH 44057

Dan

Job Details: 06/07/2022

"Unable to remove agitator, will have to break agitator off, unit will need new agitator ; ordrng 1 WH43X31240 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1030XTXS0

Near Cleveland Heights, OH 44118

Corina H

Job Details: 06/07/2022

Replaced the pads an the standpipe. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44120

Corina H

Job Details: 06/07/2022

"Replaced the suspension rods. Opt test ng, found the scanner nut loose. Tightened the nut. Ran a calibration. Started a drain and spin. Opt test ok."

We serviced a

KITCHENAID COOKTOP GAS

Model KGCU407VSS02

Near Chagrin Falls, OH 44023

Corina H

Job Details: 06/07/2022

Cust did not receive the one harness. Will need to re order part. Office to reschedule appointment ; ordrng 1 W10763500 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Solon, OH 44139

Corina H

Job Details: 06/07/2022

"CC that the unit stops mid cycle. Ran diag no codes. Checked the pressure hose, clear. Replaced the control. Brought the core back for return. Ran a calibration. Started a rinse and spin. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44125

David R

Job Details: 06/07/2022

"Replaced gearcase, agitator, cam, from t/s belt, actuator, hub. ; used 1 WPW10006384 (BELT), 1 W10528947 (HUB), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Willoughby, OH 44094

Jason N

Job Details: 06/07/2022

"Cc unit knob loose on control panelCustomer stated she tried replaceing the knob but it still is loose. Found left front infinite switch shaft is loose internally. Unit will need infinite switch replaced. Marcone and VnV lists two left rear switches, no front switch. Ordering both since one will be the left front. One switch does not show in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W10917724 (Infinite switch) and 1 W10843843 (Infinite switch)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Brecksville, OH 44141

David R

Job Details: 06/07/2022

"Replaced main control and Ui. Started up, working correctly. Heating. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Ravenna, OH 44266

Brian M

Job Details: 06/07/2022

Cc unit keeps shutting off during cycle Could not duplicate issue Advised on settings

We serviced a

WHIRLPOOL DISHWASHER

Model DU840CWDB5

Near Mentor, OH 44060

Jason N

Job Details: 06/07/2022

Cc unit door not staying closedFound interference with door closing. Upper rack wheel came undone from rack causing rack to stick out on one side. Snapped back into place. Door closing and latching. Op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Lorain, OH 44053

Angel

Job Details: 06/07/2022

"Cc that unit just kept running and would not stop. Plugged in unit and unit was in flood mode cancelled it out ran diagnostics and found a F7E7 motor unable to reach speed and f0E5 off balance load most likely unit went off balance causing the issue ran a calibration and auto test and passed. So I looked underneath the washer and found that the gearcase is leaking oil. Will need gearcase, actuator, cam and belt. Gave customer estimate and stated that they rather buy a new unit. Opt test ok.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Mentor, OH 44060

Jason N

Job Details: 06/07/2022

"Cc unit not making iceFound ice maker stuck in mid cycle again. Ice maker would not harvest, ejector arms stuck in ice. Called wp techline but was on hold for 25 minutes. Removed ice maker and replaced using truck stock part. Ran harvest test, good index and water fill. Advised customer to monitor. ; used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Montville, OH 44064

Joe O

Job Details: 06/07/2022

Cc: not coolingFound temps in ff section at 59 and freezer at 38. Found evap completely frosted over. Found element connector loose. Found connection corroding. Needs evap harness; ordrng 1 W11546681 (Harness)

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near North Royalton, OH 44133

David R

Job Details: 06/07/2022

"Cc unit leaking, floor buckling. Found drain tube in FF section under evap is clogged up. Cleared, cleaned up water. Good. Op Test Ok"

We serviced a

MAYTAG DRYER

Model MGDC200XW2

Near Lorain, OH 44052

Angel

Job Details: 06/07/2022

Replaced drive motor tested unit. Opt test ok. Blower wheel was not needed i was able to remove original one will take with me for return and customer to get refunded for part.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Strongsville, OH 44136

David R

Job Details: 06/07/2022

"Cc unit not baking and screen keeps turning black. Found work ignitor. As fas as main control goes, could be a stuck fuse. No error codes. Gave estimate for control and ignitor repair. Customer paid SVC only. Do not order parts.; ordrng 1 W11126814 (Control) and 1 12400035 (Ignitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Parma, OH 44134

Manny

Job Details: 06/07/2022

"Cc unit has no tone, or end of cycle notification, verified and unit has no sound coming from console, reset control to factory and one came back briefly then start making an static noise then tone went away, unit will need console, part shows out of stock, office to contact customer with next service appointment when parts are available.; ordrng 1 W11413566 (Console)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPE234GBS0

Near Cleveland, OH 44113

Manny

Job Details: 06/07/2022

"Cc that door swing open, verify and found broken door link, unit need door link; ordrng 1 8194001 (link), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Cleveland, OH 44103

Manny

Job Details: 06/07/2022

"Cc unit not cooling on Ff, ran test 3 and damper opens and close damper will not stay open all components checked out, unit will need damper. Damper not showing in stock, office to contact customer for next service appointment ; ordrng 1 W11236851 (Damper)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZO

Near Cleveland Heights, OH 44106

Manny

Job Details: 06/07/2022

"Cc unit not draining, verified and found unit full of water drain water with shopvac, removed pump and just hums, replaced pump with T/S #W10876537, opt test ok; used 1 SENIORDISCOUNT (senior discount), and 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Chagrin Falls, OH 44022

Manny

Job Details: 06/07/2022

Installed adjusters opt test ok

Our Service

Our Training