We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Gabriel P
Job Details:
04/11/2022
Could not diagnose it much cause icemaker was turn off ran test 57 harvest and 45 fill test pass advise to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Middlefield, OH 44062
Jason N
Job Details:
04/11/2022
Cc unit upper rack fell and gasket came offConfirmed left side of upper rack adjuster broke and tub seal pulled out. Replaced upper rack adjusters using pre id parts. Replaced tub gasket using pre Id part. Ran quick wash cycle to ensure no leaks. Op test good.
We serviced a
MAYTAG WASHER
Model WFW8740DW1
Near Geneva, OH 44041
Dan
Job Details:
04/11/2022
"Installed new drain pump, op test good"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Cleveland, OH 44106
Corina H
Job Details:
04/11/2022
"Replace the broil element and thermal fuse. Opt test ng. Ohmed out the bake and broil, good. Will need a new control. Cust is going to call whirlpool to see if they will cover the part. ; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Elyria, OH 44035
Gabriel P
Job Details:
04/11/2022
When arrive found pressure 20 to a vacuum add so r600 in and it hold to normal but not enough frost getting to evaporator so discharge it then feed nitrogen threw to 140 psi on low side check for leaks did not find leaks on evaporator or sawder lines and pressure not dropping check the high side pressure to make sure it was not clog and it equalize to 140 so is good calling whirlpool spoke to Chris explain everything im done and he said is it possible that we had a clogged some where and wants we feed nitrogen it unclog it self so he wants me to put into a vacuum and recharge it and see if we can get frost on evaporator file when trying to charge it my r600 valve started leaking also feel is leaking underneath the weight going to have to reschedule with another tech that has a working r600 equipment ; schdld next appmnt for 4/22 FRI !
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
Marie V
Job Details:
04/11/2022
"Cc that the fresh food is not cooling properly and that the ice maker stopped working. When arrived took temps 47* fresh food and 10* on freezer. Ran step 4 , full frost pattern on fresh food evaporator , and freezer too. Called whirlpool tech line spoke with Adrian, he said that theres a service kit that brings the updated UI and control together.; schdld next appmnt for 4/15 FRI !"
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC2
Near Geneva, OH 44041
Dan
Job Details:
04/11/2022
"Customer complaint of squeaking noise, confirmed, idler pulley is worn, installed new pulley, rollers, and belt, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
ELECTROLUX DRYER
Model EWMED65HTS0
Near Madison, OH 44057
Dan
Job Details:
04/08/2022
"Customer complaint that drum is not turning, confirmed, found motor just humming, drum spins freely, unit needs new motor, customer does not want repair; ordrng 1 137116000 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Lorain, OH 44052
Marie V
Job Details:
04/08/2022
Took POP. Cc that the dishes comes out dirty. Confirmed. Started cycle. Motor sounds but does not operate. Unit will need new pump. Office will contact once they have eta on the part. POP will be on holt for whirlpool to approve. Explain cust what will happen if they dont. ; ordrng 1 W11416362 (Pump motor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bentleyville, OH 44022
Corina H
Job Details:
04/08/2022
"CC that the unit is not filling. Confirmed. Found the water turned off. Turned water on, would not fill. Ohmed out wires, open. Checked the wires, good. Reconnected wires on the valve 1300 ohms. 120 volts to the valve. Unit would not start the pump, ohmed out the pump 17.9 ohms. Will need a new control. Office to reschedule ; ordrng 1 W11462461 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Painesville, OH 44077
Dan
Job Details:
04/08/2022
"Installed new console, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ARB9059CS
Near Painesville, OH 44077
Dan
Job Details:
04/08/2022
"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain clogged again, found ice maker fill tube frozen , unit needs new valve, cleared evaporator drain tube, customer does not want valve replaced at this time; ordrng 1 12002193 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Marie V
Job Details:
04/08/2022
Cc that the unit stopped mid cycle and it would not drain. Also a plate broke and they got most of the glass off of unit. Unit has water inside. Removed and pulled unit out. Found small pieces of glass preventing drain from draining. Replaced drain pump. Ran unit. Op test ok
We serviced a
GE DRYER
Model GFDS140ED1WW
Near Westlake, OH 44145
Marie V
Job Details:
04/08/2022
"Cc that the unit is making a loud and thumping noise. Confirmed. Ordering parts needed for repair.; ordrng 1 WE03X25097 (Top bearings assembly) and 1 WE12X83 (Pulle y) and 1 WE3M33 (Bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Willoughby, OH 44094
Corina H
Job Details:
04/08/2022
"CC that the bellow is off and is not spinning. Confirmed. Found the spring to the tub is broken. Lifted the tub up and the basket spins freely. Will need springs and shocks. ; ordrng 4 W11316766 (Shocks)s and 2 W11314394 (Springs)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Mentor, OH 44060
Corina H
Job Details:
04/08/2022
"CC that there is a rattling in the cycle. Confirmed. Found the shaft has dropped hitting the rotor and stator. Will need new bearings stator and a rotor. Cust does not want to repair ; ordrng 1 W10435302 (Bearings) and 1 WPW10419333 (Stator) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Lakewood, OH 44107
Gabriel P
Job Details:
04/08/2022
Replace pump opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Pepper Pike, OH 44124
Jason N
Job Details:
04/08/2022
"Cc unit not finishing cycles, codes f9e1Ran diagnostics, found codes f9e1 for drain problem, fAe2 for vent wax motor electrical problem, and f8e2 for inlet valve electrical problem. Ran auto test, all functions passed, unit drained properly. Ran quick wash test, and cancel drain several times. After several minutes, drain pump slowed down and started stalling and not draining. Drain pump failing when getting hot, will need replaced. Also found heater element needs replaced per service pointer. Replaced drain pump and heater element using misc. truck stock parts. Ran quick wash test, no leaks, drain pump draining properly. Op test good. ; used 1 W11412291 (Drain pump), and 1 W11537778 (Heater element) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 25370313213
Near Perry, OH 44081
Dan
Job Details:
04/08/2022
"Customer complaint that unit is not cooling properly, freezer section temperature at 15 degrees, fresh food section temperature at 44 degrees, good frost pattern on evaporator, compressor and condenser fan are running, thermistors are reading correct temperatures, unit needs new control, customer does not want repair ; ordrng 1 5304504032 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Middleburg Heights, OH 44130
Marie V
Job Details:
04/08/2022
"Replaced water valve, ice maker, heater and UI. Filled ice maker. Op test ok. Brought core for return."
We serviced a
CROSLEY DRYER
Model CED137SBW0
Near Chagrin Falls, OH 44023
Jason N
Job Details:
04/08/2022
"Cc unit no heating Customer stated unit doesnt seem to be heating on auto dry, and air dry option doesnt not work, will not start. Checked contacts on timer, found contacts good on timed dry, but not closing on auto or air dry options. Unit needs timer module ; ordrng 1 WPW10185982 (Timer)"
We serviced a
MAYTAG WASHER
Model MHW8630HW0
Near Madison, OH 44057
Dan
Job Details:
04/08/2022
"Customer complaint that unit is not starting, confirmed, ran diagnostics found f5e2(lock failure) error code, ran test cycle, door locked and unlocked , unit is not spinning, motor windings test good, unit needs new control, part is out of stock so not scheduling return appointment , lock not needed customer will need refunded for lock; ordrng 1 W11322884 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brook Park, OH 44142
Gabriel P
Job Details:
04/08/2022
Found gearcase leaking and hub strip and agitator stuck ordering parts needed ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Pulley) and 1 W10528947 (Hub) and 1 W10752283 (Inpeller)
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Mentor, OH 44060
Corina H
Job Details:
04/08/2022
"CC that there is a noise in a spin cycle. Confirmed. Found the bearings worn. Checked underneath no oil leaking. Will need a new gearcase. Cust does not want to repair. ; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Mentor, OH 44060
Corina H
Job Details:
04/08/2022
Replaced the fan and updated the system. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Mentor, OH 44060
Corina H
Job Details:
04/08/2022
CC that the clothes are wet at the end of the cycle. Ran diag no codes. Started a cycle with towels. Advised cust to use 1-2 tablespoons of he detergent. Clothes came out damp. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near North Olmsted, OH 44070
Marie V
Job Details:
04/08/2022
"Cc that the unit stopped cooling. Confirmed took temps. 45* fresh food and 35* freezer. No frost pattern on evaporator. Compressor is running but sounds a little loud. Installed a bullet piercing valve on compressor 40 psi while running. Unplugged unit when up to. 55psi. Added kill a watt meter 175 watt and 1.57 amps. Unit will need new compressor and filter drier. Verify warranty unit has 5 years on compressor and sealed system jobs.; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs588fihz00
Near North Ridgeville, OH 44039
Marie V
Job Details:
04/08/2022
"Cc that the unit is not making ice. Confirmed. Took temps fresh food section is at 35* and freezer at -3. Found wires broken at the hinge . Unit will need new door. Cust will call us back.; ordrng 1 LW11037733 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Jefferson, OH 44047
Jason N
Job Details:
04/08/2022
"Cc unit not starting Checked all thermals, found thermal fuse open again. Replaced thermal fuse using truck stock part. Installed main control and heater element. Ran dryer test on timed dry - high temperature. Let cycle for 10 minutes, no issues, op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW73UC6LS0
Near Columbia Station, OH 44028
David R
Job Details:
04/08/2022
"New construction house, customer had closing paper documents, took pics of documents. Cc unit not working. Found power connection. Black wire not connected. Reconnected tightly. Tested, Good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DFXFN00
Near Strongsville, OH 44136
David R
Job Details:
04/08/2022
"Not cooling still. Found thermostat keeps shutting compressor off. Connection is breaking on thermostat. Ordering. ; ordrng 1 WP2198202 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44023
Brian M
Job Details:
04/08/2022
Installed a actuator and valve OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Seven Hills, OH 44131
David R
Job Details:
04/08/2022
"Cc unit keeps on clicking and water leaking. Hot water valve is cracked and spraying all over, caused damaged to control board. Recommend replaced hot water valve and main control. Customer not going ahead at this time. SVC authorized. Do not order parts ; ordrng 1 W11168743 (Hot water valve) and 1 W11116592 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Independence, OH 44131
David R
Job Details:
04/08/2022
"Vibration noises, not making any more sounds customer said. Waiting on door to arrive.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5DHAXVY08
Near Parma, OH 44134
David R
Job Details:
04/08/2022
Cc unit lights not working. Unit will dispense water when doors are open. Both door switches are working correctly. Shortage in wires in cabinet. Non repairable. SVC only
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Chagrin Falls, OH 44023
Brian M
Job Details:
04/08/2022
Found screw in between door OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Lyndhurst, OH 44124
Jason N
Job Details:
04/08/2022
"Cc unit not dispensing iceFound auger motor will power up when dispense is pressed. Checked power at auger motor, 0v. Found multiple broken wires at bottom of freezer door. No repair can be made to wires, door will need to be replaced. Customer declined repair. Estimate only. ; ordrng 1 LW10839911 (Freezer door-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland Heights, OH 44118
Jason N
Job Details:
04/08/2022
"Defrosted freezer evaporator. Installed fan harness. Installed RH door gasket. Heated gasket to seal to cabinet. Cabinet has damage to right side, liner is not sitting flat and door is having a hard time staying closed. Advised customer no repair can be made to liner and door may seal properly as gasket shapes to liner."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near North Ridgeville, OH 44039
Marie V
Job Details:
04/08/2022
Cc that the ice making is slow and the water at the door is constant leaking. Had to cut the water line at the door where it dispense to make it straight. Some ice at the bin but not much. Temperatures are 36* fresh food and -1* on freezer. Installed new ice maker and cycled. Explain cust that ice maker takes about 42 to 72 hours for a full bin. Op test ok.
We serviced a
JENN-AIR MICRO/OVENCOMBO
Model WM2780B
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
04/08/2022
"Customer complaint of some caulking came out on the inside bottom back corner when she was cleaning and she was wondering if it was safe to use and if there was something she can use call whirlpool tech line spoke to drew he could not find anything for it cause is an older model and everything is discontinued so he transferred me to trade team he also did not find anything but said that it should be safe to use,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Cleveland, OH 44109
Gabriel P
Job Details:
04/08/2022
"Found ice maker not completing a cycle replace icemaker from t/s also found three door gasket torn ordering ; ordrng 1 W10830274 (Gasket) and 1 WPW10443326 (Gasket), used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland, OH 44102
Corina H
Job Details:
04/08/2022
Replaced the washplate and barrel. Ran a calibration. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS1
Near Lorain, OH 44053
Marie V
Job Details:
04/08/2022
C that the freezer door wont open. Confirmed. Rails are frozen. Corrected issue. Op test ok
We serviced a
ROPER REFRIGERATOR
Model RT18AKXKQ08
Near Ashtabula, OH 44004
Dan
Job Details:
04/08/2022
"Installed new defrost timer, cleared evaporator , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QKS01
Near Cleveland Heights, OH 44118
Jason N
Job Details:
04/08/2022
"Cc unit not powering on after power outageChecked power in to main control, found burnt wire/terminal on power switch, jumped out and powered up unit. Good power to main board at 122v. No power out to UI. Unit needs at least main board, but cannot guarantee UI console is good without a good main board. Quoted customer both boards. Customer will discuss and contact us if moving forward with repair. ; ordrng 1 W10823805 (Main control) and 1 W10839424 (UI console)"
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Cleveland Heights, OH 44106
Jason N
Job Details:
04/08/2022
"Installed console. Powered unit up, display operational. Initial setup complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS20KAWH00
Near Parma, OH 44134
David R
Job Details:
04/08/2022
"Cc unit is leaking water from FZ into back of FF section down the back wall, ice build up in FF on evap and fluctuating temp. Gasket separator cracked. Defrost thermostat not letting unit go into defrost, no clicking noise. Higher temp in FF, thermostat could be malfunctioning or unit not defrost correctly for correct temps. 2159684 FZ gasket bottom separator, Discontinued. 2161674 thermostat, discontinued. W10822278 defrost timer still available ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Kent, OH 44240
Brian M
Job Details:
04/08/2022
Cc no ice Replaced icemaker and valve Ran test harvest OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Cleveland, OH 44113
Gabriel P
Job Details:
04/08/2022
"Found error code f7e1 no heat also pump not running gave estimate customer will not fix ; ordrng 1 WPW10605057 (Pump) and 1 W10703867 (Heater), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA DRYER
Model NED5200TQ0
Near Cleveland, OH 44105
Gabriel P
Job Details:
04/08/2022
Found heater open ordering ; ordrng 1 279838 (Heater)
We serviced a
WHIRLPOOL WALL OVEN
Model JMW9530DAS
Near Ravenna, OH 44266
Brian M
Job Details:
04/08/2022
"Cc unit not baking properly ; ordrng 1 WP74009716 (cntrl-elec) and 1 WP74008369 (sensor- ov), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHN2740PS0
Near Cleveland Heights, OH 44112
Jason N
Job Details:
04/08/2022
"Cc unit not cooling.Found ff section reading 66 degrees, freezer at 0. No airflow too ff section, freezer evaporator frosted over. Ran diagnostics, evaporator fan and damper working, ran manual defrost test, defrost heater did not turn on. Unit needs error bimetal. ; ordrng 1 242046001 (Bimetal)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ashtabula, OH 44004
Dan
Job Details:
04/08/2022
"Installed new wash plate, op test good"
We serviced a
GE OTR MICROWAVE
Model JVM1790SK01
Near Jefferson, OH 44047
Dan
Job Details:
04/08/2022
"Customer complaint of arcing inside microwave cavity, put glass of water in unit and heated, no arcing observed, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Thompson, OH 44086
Dan
Job Details:
04/08/2022
"Customer complaint that control panel is not working and unit is leaking, ran diagnostics found f0e5(off balance), ran test cycle, no leaks found, ran user interface test cycle, all buttons working, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Chagrin Falls, OH 44022
Brian M
Job Details:
04/08/2022
Replaced damper OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Parma Heights, OH 44130
David R
Job Details:
04/08/2022
Replaced service kit and FF evap fan with harness. Reset unit 30 secs. Reset temps. Good. Give 24hrs to return to normal temps. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Berea, OH 44017
David R
Job Details:
04/08/2022
Replaced drain hose extension. Tested unit. Good. Op Test Ok
We serviced a
MAYTAG DRYER
Model mede250XL0
Near Chesterland, OH 44026
Brian M
Job Details:
04/08/2022
Installed idler pulley OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Chardon, OH 44024
Brian M
Job Details:
04/08/2022
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Brian M
Job Details:
04/08/2022
Cc unit not making ice Found ice in bin and icemaker in mid cycle Unit is working properly at this time
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS01
Near Madison, OH 44057
Brian M
Job Details:
04/08/2022
"Cc unit not baking Found unit not able to bake or broil Common cause is the thermostat on rear of unit Advised customer on thermostats and elements Will need 2 techs to pull unit out due to installation ; ordrng 2 WP4449751 (thrmst-fix)s and 1 W11545804 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Columbia Station, OH 44028
David R
Job Details:
04/08/2022
Replaced drawer handle. Good. Op Test Ok test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lorain, OH 44052
Marie V
Job Details:
04/08/2022
Cc that the freezer door wont open. Confirmed. Defrosted rails. Cleared all water out. And explain cust that while the door was off the rails got defrosted and they froze while door was closed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Madison, OH 44057
Dan
Job Details:
04/07/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 24 degrees found freezer section evaporator frozen solid, unit needs new control and defrost thermistor and evaporator cleared, customer does not want repair at this time; ordrng 1 WPW10675033 (Cntrl) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Corina H
Job Details:
04/07/2022
CC that the unit shakes in a spin. Confirmed. Found the basket leaning back. Leveled the washer. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Painesville, OH 44077
Dan
Job Details:
04/07/2022
"Customer complaint that unit is not starting or draining, ran diagnostics found f0e1(load in drum during clean washer cycle), f0e5(off balance), f5e3(unlock failure ), and f5e2(lock failure ), unit is not connected to water currently, ran test cycle, door locks, unit spins, unit completed test cycle, door unlocked, found drain pump not pumping out, nothing jammed in impeller, unit needs new drain pump , part is out of stock so not scheduling return appointment ; ordrng 1 W11458345 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Avon, OH 44011
Marie V
Job Details:
04/07/2022
Cc that the door is dented. Confirmed. Replaced panel. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willoughby, OH 44094
Corina H
Job Details:
04/07/2022
CC that there is a rattling noise. Started a cycle let running for several minutes with no clothes and with clothes. The chute is making a noise. Will need a chute; ordrng 1 W10798023 (Chute)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Pepper Pike, OH 44124
Corina H
Job Details:
04/07/2022
CC that the unit shakes. No error codes. Started a cycle. Unit is level and on a pedal stool. The Shaking is normal. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ0
Near Beachwood, OH 44122
Manny
Job Details:
04/07/2022
"Cc oven not working. Verify and bake or broil element no working check power coming from control and getting about 10 volts to bake element and 7v to broil. Unit will need a main control. Customer will not proceed with the repair, stated they thought they were still under warranty.; ordrng 1 W11256088 (cntrl-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
04/07/2022
"Found unit leaking from right side underneath door advise customer that it could be the inner panel or wash arm gave estimate for both he will not fix ; ordrng 1 W11513967 (Door panel) and 1 WPW10491331 (Wash arm), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Columbia Station, OH 44028
Gabriel P
Job Details:
04/07/2022
"Replace control,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Beachwood, OH 44122
Manny
Job Details:
04/07/2022
"Cc unit freezing everything on the Rc top shelves, unit temp in both sections are optimal, advise customer to avoid putting high humidity item on the top shelf. She said shes no happy with the way the unit is designed, I advise calling wpl customer service. Customer sent pop to service email, if we dont get email contact customer so she can resend it."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Euclid, OH 44117
Corina H
Job Details:
04/07/2022
"CC that the unit do not start. Confirmed, ran diag F7e4 Basket Re- engagement. Ohmed out the shifter, open. Replaced the shifter from t/s. Ran a calibration. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Gabriel P
Job Details:
04/07/2022
After replacing the fuse and blower it was still not working had to re diagnose unit found no voltage going to lower oven but there was voltage going to upper oven I think lower oven relay stay open ordering control ; ordrng 1 W11099813 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, OH 44094
Corina H
Job Details:
04/07/2022
"CC that the unit is not working. Confirmed. Checked the power at the control to the pump and motor, 0 volts. The kick plate is bent and does not go back one. Advised cust it may not be covered under warranty. (Office call customer if kickplate is not covered) Will need a new control and pump. Office will need to reschedule. ; ordrng 1 W11305308 (Control) and 1 W11085683 (Pump and motor) and 1 W10909064 (Panel)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Jefferson, OH 44047
Brian M
Job Details:
04/07/2022
Cc of noise Found rear wheel damaged Replaced using kit OP Test Ok
We serviced a
MAYTAG WASHER
Model WFW8740DW1
Near Geneva, OH 44041
Brian M
Job Details:
04/07/2022
"Cc unit not draining Found drain pump just humming Needs drain pump ; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Orwell, OH 44076
Brian M
Job Details:
04/07/2022
F6e3 f6e2 and f2e1Needs ui and control ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS0A
Near Avon Lake, OH 44012
Marie V
Job Details:
04/07/2022
"Cc that the unit does not drains. Confirmed. Found drain hose clogged and drain pump is overheating needs replacement as well. ; ordrng 1 A00126401 (Drain pump) and 1 807117001 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Avon Lake, OH 44012
Marie V
Job Details:
04/07/2022
"Cc that the unit is not cooling properly. Confirmed. Took temps 45* on both sections. No frost pattern, just a ball of ice right corner. Put kill a watt meter in compressor tried to start and pulled 800 watts and then shut off. Unit will need compressor filter drier. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rootstown, OH 44272
Brian M
Job Details:
04/07/2022
Cc no water dispensing with filter in Found filter head not opening properly Needs filter head ; ordrng 1 W11162042 (housing)
We serviced a
KENMORE REFRIGERATOR
Model 25370413411
Near Wickliffe, OH 44092
Dan
Job Details:
04/07/2022
"Installed new control, op test no good , unit needs new user interface ; ordrng 1 242048216 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model Gtw680BSJ5WS
Near Highland Heights, OH 44143
Dan
Job Details:
04/07/2022
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details:
04/07/2022
"Installed heat exchanger. Ran gas through system, pressures equalized. Pulled vacuum on system to 29 in/hg. Recharged system with 7.5oz. Of r134a. Low side stable at 5 in/hg vacuum. Good frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temperatures."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Angel
Job Details:
04/07/2022
Cc that he was installing the hose on back of unit to the inlet valve and the inlet valve broke and started spraying water into the main control and now it will not turn on. Checked valve and its cracked will need to be replaced also verified power to control and has 120vac but the led is not on will need to be replaced control board as well. Ordering parts.; ordrng 1 W11417466 (Control) and 1 W11038689 (Valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44118
Angel
Job Details:
04/07/2022
Cc that unit had a F2E2 error code. Confirmed had a F2E2 error code replaced ui and harness tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Bay Village, OH 44140
Marie V
Job Details:
04/07/2022
"Cc that theres no water coming in. And the soap was left at the bottom during the cycle. Started normal cycle. Unit filled up, notice that motor is getting 120V but is not operating, just hums. Unit will need new pump. Replaced pump from T/S. Ran unit, no leaks. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, OH 44141
David R
Job Details:
04/07/2022
"Replaced gas valve assembly. Put thread lock on to make sure gas line is correctly on. No leaks. Changed dry time to level 4, advised customer of also cleaning vent and not overloading dryer. Unit is good, Op Test Ok test ok."
We serviced a
GE WASHER
Model GTWN5050M0WS
Near Garfield Heights, OH 44125
David R
Job Details:
04/07/2022
"Cc unit not working correctly. Found outlet behind unit isnt working at all. Used extension cord to another outlet, took a look underneath, lots of damage from water flood. Control taking a couple pressed try to come on of turn off. Loud noises from shaft. Gave customer estimate for all parts needed for repair. Customer paid SVC only. Do not order parts. ; ordrng 1 WH12X10475 (Control) and 1 WH38X10017 (Shaft assembly) and 1 WH20X10066 (Motor) and 1 WH01X10302 (Belt) and 1 WH2X1198 (Bearing) and 1 WH02X10383 (Tub seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near University Heights, OH 44118
Manny
Job Details:
04/07/2022
"Cc unit no draining or spinning and door was locked, ran diagnostics and found codes sd for oversuds and f8e3 for overflow detected both fault can be caused by too much detergent, ran test cycle notice a lot of suds even without soap in the dispenser, test finished without any issues, ran drain and spin opt test ok. At this point unit is working as designed, advise customer to use 2 to 3 tbps of detergent to avoid over suds"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Cleveland, OH 44106
Angel
Job Details:
04/07/2022
"Cc that unit is not heating at all no matter what she chooses between bake broil or convection. Verified and found that the broil element shorted will need broil element replaced also checked the bake but was good. Tried to do a preheat on a bake but will not heat unit will need the thermal fuse as well. Will need a second tech to remove unit.Ordering parts; ordrng 1 W11238400 (Broil element) and 1 WP3196548 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WINE COOLER
Model kuwa244pss0
Near Chagrin Falls, OH 44023
Jason N
Job Details:
04/07/2022
"Cc unit not coolingFound compressor and fan is not running when plugged in. Turned thermostat to highest cooling level, checked power from thermostat hot blue wire to fan and compressor, 0v. Unit needs thermostat. ; ordrng 1 WP4344659 (Thermostat)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bay Village, OH 44140
Marie V
Job Details:
04/07/2022
"Cc that the unit makes a clucking noise. Confirmed. The unit has a dent on the side , when unit starts to spin it hits the cabinet and starts making the noise. Ordering part. Office will contact once they have eta on the parts,; ordrng 1 W10676680 (Cabinet) and 1 WPW10612925 (Nameplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Garfield Heights, OH 44125
David R
Job Details:
04/07/2022
"Cc unit making buzzing noise. Found ice maker turned on with no water hook up. Corrected, turned icemaker off. Good. Op Test Ok."
We serviced a
GE COOKTOP GAS
Model CGU366P2MS1
Near Shaker Heights, OH 44122
Manny
Job Details:
04/07/2022
"Refuse service at the door, no longer needs service stated that unit is working again."
We serviced a
WHIRLPOOL WALL OVEN
Model KKODT100ESS
Near Aurora, OH 44202
Brian M
Job Details:
04/07/2022
Cc unit chipped Used marker filled in marks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Bay Village, OH 44140
Marie V
Job Details:
04/07/2022
"Took PoP. Cc that the unit is making a buzzing noise. Compressor was running when arrived. Normal noise. Had to run diag, verify, evaporator fan, condenser fan, compressor, damper, all Check good. I adjusted the bottom cardboard that raddled, . Unit is working as designed at this point."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44109
Gabriel P
Job Details:
04/07/2022
Dispenser Shaft of motor broken ordering whats listed parts is out of stock contact customer wants part found ; ordrng 1 W11310391 (Motor dispenser) and 1 WP63052 (Fork)
