We serviced a
FRIGIDAIRE RANGE GAS
Model FCRG3052ASB
Near Euclid, Ohio 44123
Dan
Job Details:
10/18/2023
"Customer complaint that carbon monoxide alarm went off and fire department said it was the stove, bake burner is in good shape, started bake for 350 degrees, burner lit, flames are even, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near North Olmsted, Ohio 44070
Marie V
Job Details:
10/18/2023
"Cc that dishes are not clean, water is 111* and soap not dissolving all the way. Ran diag found error code 4-3 motor electrical and 7-1 no heat, heater is working properly. Motor is working at this point but it can fail. Will replace motor, heating element is working , took temps after diag cycle 185*. ; ordrng 1 W11025157 (Pump motor) and 1 W11025157 (Motor)"
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Cleveland, Ohio 44108
Jason N
Job Details:
10/18/2023
"Cc unit will not start a cycle Ran diagnostics, found code f5e1 for lid switch fault. Ran auto test cycle, all functions passed. No issue found with unit. Checked coin box operation. Found microswitch slide is not being actuated by coin slide. Slide is missing parts that attach the two. Unit will need coil slide mechanism replaced. ; ordrng 1 W11126319 (Coin chute)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
10/18/2023
Cc: no powerFound loose connection to control. Re seated connection. Tested. Op test ok
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS20
Near Strongsville, Ohio 44136
Corina H
Job Details:
10/18/2023
Replaced the ui. Tested the clock. And preheated the ovens. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Euclid, Ohio 44123
Dan
Job Details:
10/18/2023
"Customer complaint that unit is not heating, confirmed, found outlet missing a leg of power, advised customer that they need an electrician to correct power supply"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Chagrin Falls, Ohio 44022
Manny
Job Details:
10/18/2023
"Cc unit makes a gurgling sound, verified and sounds normal, showed customer the list of possible noises he could hear from the unit, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Parma, Ohio 44129
David R
Job Details:
10/18/2023
"Found old belt came off and laying on floor. Replaced belt and pulley. Found some coins in between agitator, removed. Ran diagnostics. Good. All components working. Unit is a floor that slants to left, advised to raise feet up or put wood shims underneath. Left food. Good. Ran diagnostics. All components working. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Westlake, Ohio 44145
Angel
Job Details:
10/18/2023
"Cc that unit stopped making ice. Verified temps and they were good checked ice maker and found it got stuck halfway, replaced it with the new ice maker made sure it cycled opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Strongsville, Ohio 44149
Corina H
Job Details:
10/18/2023
Replaced the adjuster. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rocky River, Ohio 44116
Angel
Job Details:
10/18/2023
"Cc that unit is leaking. Verified by removing unit from spot and found its leaking through tub unit will need tub replaced. Customer does not want tub replaced; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG RANGE
Model MGT8720DS05
Near Independence, Ohio 44131
Bill
Job Details:
10/18/2023
"Changed control board, tested opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Olmsted, Ohio 44070
Marie V
Job Details:
10/18/2023
Replaced heater harness. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, Ohio 44108
Jason N
Job Details:
10/18/2023
"Cc unit refrigerator door not sealing Customer does not have a pop, nothing showing in entitlement, but per serial number unit was manufactured in 2023. Checked all door gaskets, all gaskets are sealing properly, no condensation in unit, door closing up properly. Not finding any issues with unit at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Beachwood, Ohio 44122
Joe O
Job Details:
10/18/2023
Cc: low water pressure at dispenserCustomer stated filter replaced roughly a month ago. Found customer using off brand water filter. Removed filter water pressure returned. Advised customer to replace filter with manufacturers recommended filter.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, Ohio 44110
Dan
Job Details:
10/18/2023
"Customer complaint that oven is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDW04
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
10/18/2023
Installed door and nameplate. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, Ohio 44108
Jason N
Job Details:
10/18/2023
Installed UI panel. Ran test cycle. All functions passed. No faults. Op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Eastlake, Ohio 44095
Jason N
Job Details:
10/18/2023
"Cc unit making noise during spin, not finishing spin and drain Ran diagnostics, found codes f0e9 for offbalance pause and f7e7 for motor unable to reach target rpm. Checked under unit, found pulley nut had come off, pulley had dropped and was contacting belt shield. Found pulley nut and reinstalled, torqued down. Ran auto test cycle, no abnormal noises, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Lakewood, Ohio 44107
Angel
Job Details:
10/18/2023
"Cc that unit started doing the same thing works fine for a while and than stuff in freezer start thawing and than just freeze again. Checked temps in freezer and it was at 6* and ff section at 37*. Control board and ui have been replaced already, but I noticed that the right hand door if you open it light didnt turn on and I found switch broken so I tried to replace it but the switch is stuck because it has insulation all around it and if I try to pry it hard it can crack the liner or rip the wires so I called Whirlpool tech line and spoke with Derek explained the issue and what happened with the switch also sent him a picture of switch and insulation around it and he stated its not repairable going under review they will contact customer with any further instructions."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Berea, Ohio 44017
David R
Job Details:
10/18/2023
Cc temp concerns. Took temps FZ reading 1* and FF reading 39*. Went over adjusting temps with customer for FF and FZ temp gauge. Make sure to not block up airways
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH1
Near Westlake, Ohio 44145
Marie V
Job Details:
10/18/2023
"Inspected tub before installing, looks good. Replaced tub, ran unit, inspected for leaks, none. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Burton, Ohio 44021
Dan
Job Details:
10/18/2023
"Customer complaint that unit is not completing cycles, ran diagnostics found f0e1(load detected during clean washer cycle) and f9e1(long drain) error codes, ran test cycle, unit is not draining, drain pump is receiving 120vac , unit needs new drain pump; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Independence, Ohio 44131
Manny
Job Details:
10/18/2023
"Cc unit gives code f7e1, verified and f7e1, replaced shifter with pre Id, ran test cycle and opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Willoughby, Ohio 44094
Jason N
Job Details:
10/18/2023
"Cc unit leaking from left side of doorFound tub gasket is dimpled inward in the top left hand corner, water is intermittently spraying past gasket. Unit will need tub gasket replaced again. ; ordrng 1 W11483553 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
10/18/2023
"CC that the unit turns on and off. Working now. Checked outlet, properly polarized. Pulled on wires. Called t/l Derrick Unit is under for review; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Bedford, Ohio 44146
Bill
Job Details:
10/18/2023
"Cc error code f5e2, confirm cc. Changed latch and main control. Cleared codes and tested. Opt test good."
We serviced a
MAYTAG DRYER
Model MEDX500XW0
Near Chardon, Ohio 44024
Joe O
Job Details:
10/18/2023
"Installed belt, and customer supplied pulley. Ran test cycle. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD6500MBK1
Near Lorain, Ohio 44055
Angel
Job Details:
10/18/2023
"Cc that unit will not heat. Confirmed turned on unit and it will start but not heat. Took apart unit since its new to see if something was disconnected but everything looked good tested unit again with it apart and igniter turned on but than it wouldnt turn on and no voltage to the igniter. Checked wiring at back and thermostats and good, ordering control board and harness office to reschedule.; ordrng 1 W11633282 (Control board) and 1 W11591404 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Cleveland, Ohio 44113
Manny
Job Details:
10/18/2023
"Cc unit not dispensing water, but makes ices, verified and no water, cannot hear the valve check power to the dispenser and good, remove back cover and found valve disconnected, reconnected and good water dispenser. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED85HEFW1
Near Burton, Ohio 44021
Dan
Job Details:
10/18/2023
"Customer complaint that unit is squealing, confirmed, idler pulley seized, installed new dryer repair kit; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Ravenna, Ohio 44266
Brian M
Job Details:
10/18/2023
Cc of leak found leak at filter head had crack in line Installed coupler OP Test Ok ; used 1 WR2X8545 (5/16 UNION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Berea, Ohio 44017
David R
Job Details:
10/18/2023
"Replaced gasket, switch and fan. Steamed all ice and frost. Reset temps. Tested, good Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Perry, Ohio 44081
Jason N
Job Details:
10/18/2023
"Cc unit making a loud squeaking/rubbing noiseConfirmed noise from unit. Found left rear support roller worn. Quoted customer repair cost. Replaced rollers, belt and pulley using truck stock repair kit. Ran dryer op test for several minutes. No abnormal noise heard. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Jefferson, Ohio 44047
Joe O
Job Details:
10/18/2023
"Cc: not draining, not spinningFound error codes f8e1(long fill). Ran normal cycle. Found unit has low water pressure. Found valve full of sediment. Ran drain and spin. Needs water valveCustomer does not want to repair at this time ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
10/17/2023
Put the ms in and ran entitlement under 1 year per MS Cc unit only leaks on heavy loads Found customer using excessive amount soaps Advised on soap usage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
10/17/2023
Installed icemaker and leds Reset power to reset icemaker codes Ran test harvest OP Test Ok on ice maker Leds are still out even after replacing Needs led board ; ordrng 1 W10830288 (Led board)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Painesville, Ohio 44077
Joe O
Job Details:
10/17/2023
Cc: not allowing selectionsFound control lock is the only button allowing selections. Unit allowed entry into diagnostics. Found all keys not functioning. Unit is not on its own dedicated circuit. Advised customer unit is suppose to be on its own dedicated circuit. Needs ui; ordrng 1 W11591400 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, Ohio 44060
Jason N
Job Details:
10/17/2023
Installed kit ties and used permagum to seal evaporator cover. Advised customer to monitor.
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HN-0
Near Westlake, Ohio 44145
Manny
Job Details:
10/17/2023
"This magnetron has more rust than the previous one, reordering mag; ordrng 1 W11402082 (Magnetron)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, Ohio 44135
Manny
Job Details:
10/17/2023
Replace door opt test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Beachwood, Ohio 44122
Corina H
Job Details:
10/17/2023
Replaced the ui. Started a cycle. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, Ohio 44035
Angel
Job Details:
10/17/2023
"Cc that unit is not heatig at all. Confirmed cc, checked for power and power was good, so I took off back panel to check and found cutoff open. Replaced cutoff and hi limit thermostat and recommended customer to make sure vent is cleaned out because if not same issue will happen again opt test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Brook Park, Ohio 44142
Bill
Job Details:
10/17/2023
"Cc unit randomly turns on, could not confirm cc. Tried to go into diagnostics, screen went blank. Ordered control and Ui, follow up scheduled for 10/20; ordrng 1 W11419171 (Control) and 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Rocky River, Ohio 44116
Marie V
Job Details:
10/17/2023
"Replaced latch. Started unit, spinning and operating. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Perry, Ohio 44081
Dan
Job Details:
10/17/2023
"Customer complaint that unit goes to done immediately, confirmed, capacitor tests god, motor is working, unit needs new shifter and harness; ordrng 1 W11481722 (Shifter) and 1 W11643701 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Rocky River, Ohio 44116
Marie V
Job Details:
10/17/2023
"Cc that unit was showing f9e1 and cant open door. Confirmed, theres some water at the drum. Removed all water and removed drain pump found a pin inside preventing impeller from spinning. Installed all parts back together, verify underneath, no leaks. Stared a cycle unit unlocked door, filling up agitating and draining. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx986sihz02
Near Westlake, Ohio 44145
Angel
Job Details:
10/17/2023
Cc that unit stopped making ice completely. Ran diagnostics to check for error codes and found error code E2 motor lost position. So I ran step 57 to see if ice maker would cycle and it did not complete cycle. Unit will need ice maker replaced. Gave customer estimate and he stated he will try to fix himself.; ordrng 1 W11658802 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, Ohio 44107
Manny
Job Details:
10/17/2023
"Cc that unit not heating, verified and ran test cycle and no no codes but no heat, took kick plate off and noticed a trickle of water coming from the motor gasket, unit needs pump motor ; ordrng 1 W11087376 (pump&motor)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Lakewood, Ohio 44107
Marie V
Job Details:
10/17/2023
"Cc that top is not sparking. Confirmed, found wire behind unit grounded, power going to ground. Corrected issue and replaced spark module. Tested all burners, working properly. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH1
Near North Olmsted, Ohio 44070
Marie V
Job Details:
10/17/2023
"Cc that done light on panel is not working. Took panel off, everything in place, testing panel found 2 cycles buttons are not working and done light comes from panel as well. Unit will need new control panel. Office will contact once they have eta on the part. ; ordrng 1 W11632729 (Panel)"
We serviced a
GE WASHER
Model GFW850SPN1RS
Near Westlake, Ohio 44145
Angel
Job Details:
10/17/2023
Replaced inlet valve tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW3
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
10/17/2023
Customer no longer needed service
We serviced a
KENMORE WASHER
Model 11025842400
Near Euclid, Ohio 44143
Jason N
Job Details:
10/17/2023
"Cc unit not drainingRan spin and drain cycle, unit spinning but not draining. Checked drain pump, found shaft receiver hole is rounded out, motor is unable to spin drain pump. Unit will need drain pump replaced. Quoted customer repair cost. ; ordrng 1 WP3363394 (Drain pump)"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Fairport Harbor, Ohio 44077
Dan
Job Details:
10/17/2023
"Customer complaint that unit is not making ice, Confirmed, ran ice maker diagnostics found e2(motor lost position) error, unit needs new ice maker , part is out of stock so not scheduling return appointment ; ordrng 1 W11658802 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near South Euclid, Ohio 44121
Corina H
Job Details:
10/17/2023
Replaced the hinges. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY02
Near Cleveland, Ohio 44106
Jason N
Job Details:
10/17/2023
"Cc unit leaking Found ice buildup up on freezer bottom. Defrost drain tray iced over. Steamed out freezer and drain tray, checked for debris that may be blocking drain hole. Ensured good flow though. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Parma Heights, Ohio 44130
Bill
Job Details:
10/17/2023
Changed Ui as advised by WP tech line. Advised customer to monitor.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Painesville, Ohio 44077
Dan
Job Details:
10/17/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Mentor, Ohio 44060
Dan
Job Details:
10/17/2023
"Customer complaint that door is crooked, confirmed, found one hinge damaged, installed new hinges, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, Ohio 44129
Corina H
Job Details:
10/17/2023
Replaced the suspension rods. Ran a calibration. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Cleveland, Ohio 44144
Manny
Job Details:
10/17/2023
"Cc that unit not working at all verified and not coming on, remove back cover and found thermal fuse open, replaced with TS#WP3392519, opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, Ohio 44109
Manny
Job Details:
10/17/2023
"Cc unit not agitating, verified and found f9e1 for long fill, found hot water off, turned on and ran test opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44106
Manny
Job Details:
10/17/2023
"Cc that the washing is not advancing, verified and latch clicking, found code f5e1 for latch issues, customer will not proceed with the repair at this time; ordrng 1 W11307244 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs325sdhw01
Near Cleveland, Ohio 44103
Jason N
Job Details:
10/17/2023
"Cc unit door not closing properly, popping openFound ff door gasket inner left side is not sealing to cabinet. Heated gasket and stretched to ensure good contact to cabinet. Checked all door gaskets, all checked good for proper seal. Op test good."
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Shaker Heights, Ohio 44120
Jason N
Job Details:
10/17/2023
"Cc unit draining out at the beginning of the cycleCustomer stated the unit will start draining before it actually fills and starts washing. Ran normal cycle, found unit will attempt to drain out for several minutes, fill with water through the dispenser, drain out again before filling and advancing to wash, no water is in the tub. Ran diagnostics, no codes stored. Called wp techline, Bruce, sounds like a software issue with main control, replace the main control. Quoted customer main control replacement cost. Customer declined repair at this time, estimate only. ; ordrng 1 W11322901 (Cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, Ohio 44130
Corina H
Job Details:
10/17/2023
CC that there is moisture buildup on the freezer gasket. Confirmed. Ran step 35 J2-1 to j2-8 12.7 dcv and 23.9 ohms. Turned step 40 to constantly on. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, Ohio 44109
Jason N
Job Details:
10/17/2023
"Cc unit stopped making iceFound fill tube frozen up. Checked resistance to filter tube heater. Reading open. Unit will need freezer door replaced. Advised customer if repair approved, door will arrive in approx 4-6 weeks. Call office to schedule for installation when door arrives. ; ordrng 1 LW11037733 (Door-fip)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Garfield Heights, Ohio 44125
Jason N
Job Details:
10/17/2023
"Cc unit making a grinding/ clunking noise during agitationRan diagnostics, no codes stored. Ran test cycle, found abnormal noise coming from underneath. Checked under unit. Found pulley mount nut loose causing pulley and belt to contact belt shield. Some wear on belt. Tightened pulley mount nut and replaced drive belt using truck stock part. Ran test cycle, no abnormal noise heard. Op test good. ; used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTPA3
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
10/17/2023
"Cc unit not working Found unit will not start a cycle, Start button on interface is no longer functional. Interface (W10111537) is discontinued. Unable to repair unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willoughby Hills, Ohio 44094
Jason N
Job Details:
10/17/2023
"Cc unit frosting up in freezer section Found some frozen surface condensation inside freezer section. Door gaskets checked good. Product is sitting in front of vent outlet, partially blocking airflow. Advised customer to avoid placing product directly in front of vent to slow proper airflow through section. No other issues found with unit, functionality tests passed. Op test good."
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Parma Heights, Ohio 44130
Bill
Job Details:
10/17/2023
"Cc pump wont shut off, confirmed cc. Found code f3e1 pressure sensor, manually unlocked door. Unplugged unit, plugged back in. Pump stopped. Disconnected pressure hose and blew through it, no restrictions. Ordered new sensor, follow scheduled for 10/20; ordrng 1 WPW10448876 (Pressure sensor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Avon Lake, Ohio 44012
Angel
Job Details:
10/17/2023
Replaced control board and belt tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
10/17/2023
Cc unit leaked Ran test cycle could not duplicate a leak Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Parma, Ohio 44129
Corina H
Job Details:
10/17/2023
Replaced the gas valve. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Strongsville, Ohio 44149
Marie V
Job Details:
10/17/2023
"Cc that unit was leaking from door. Confirmed, followed water stains coming from door seal. Will need new.; ordrng 1 W11483553 (Door seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Avon Lake, Ohio 44012
Angel
Job Details:
10/17/2023
"Tested unit for leak and found leak at evaporator. Discharged unit, Replaced compressor, evaporator and drier filter. Put unit into a vacuum held a 30 vacuum and recharged unit with 5.75oz of R134a. Recommended customer to wait at least 24hrs for proper cooling.; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
ELECTROLUX RANGE HOOD
Model EI36DD10KSA
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
10/17/2023
"Cc unit not operating Found unit getting power to board but nothing out but it possibly could be a faulty switch Can not get switch out with out damaging the top stainless According to look up switch alone is discontinued and requires a whole inside replacement part. Also advised that main control is discontinued ; ordrng 1 5304501214 (icon 36' chimney w) and 1 5304487433 (guide shoe kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ravenna, Ohio 44266
Brian M
Job Details:
10/17/2023
Cc unit not powering on Found control getting power but green light notNeeds control ; ordrng 1 W11629911 (Control)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Brecksville, Ohio 44141
Corina H
Job Details:
10/17/2023
Replaced the control. Ran a calibration. Started a normal cycle twice. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, Ohio 44136
Marie V
Job Details:
10/17/2023
"Cc that unit is laking from bottom. Stared unit, can see floor stain with water. Took front panel off nd stared unit, no leaks, pulled unit out, verify tub, all good no leaks, i found both spray arms clogged with food particles. Will need to replace both, could be causing a wave action making unit leak from botton of door. Insulation on door has water stains as well. Ordering spray arms. ; ordrng 1 WPW10498900 (Top arms) and 1 W10837249 (Arm) and 1 WPW10503548 (Retainer)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Columbia Station, Ohio 44028
Marie V
Job Details:
10/17/2023
"Cc that the unit is making a grinding sound on the wash cycle and that is not agitating properly, and on a bigger load there was not enough water in it. Ran diagnostics no error codes, ran auto test hear belt sounds funny also unit is shaking a lot. Tilted unit and found oil at the pump. Removed cam and found belt needs replacement along with cam. Showed cust, gave estimate for cam and belt. Explain cust about gearacase, is not grinding but cant promise how long it will last, cust found washer almost same price of repair. Cust will buy new. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Parma, Ohio 44134
Manny
Job Details:
10/17/2023
"C. That the unit is making a vibration noise, verified and can hear a faint vibration, took apart and could not find where vibration coming from, took apart and put together about 4 times, and noise no coming from inside but from outside of the cabinet the has a bit of separation and causes the noise, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
10/17/2023
"CC that the unit is not draining. Confirmed. Drain pump, will not turn on. Pump turned on after the water was out. Will need a new strike, control and harness; ordrng 1 W11568984 (Harness) and 1 W11624943 (Control) and 1 W11457841 (Strike)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Maple Heights, Ohio 44137
Corina H
Job Details:
10/17/2023
Replaced the harness and drain pump. Tested. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Fairview Park, Ohio 44126
Manny
Job Details:
10/17/2023
"Cc unit not heating, verified and heater goes off after a few and comes back on when unit cools down, customer has a 4 inch vent, connected to a 2 inch, causing low airflow, removed the vent and heater cycles on and off properly, advised customer to replace the 2 inch vent, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
10/17/2023
Replaced the sensor and control. Heated oven to 350*. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Olmsted Falls, Ohio 44138
Marie V
Job Details:
10/17/2023
"Cc that unit is making a noise while washing. Replaced vent, noise still present, noise coming from motor. Will order motor.; ordrng 1 W11416362 (Pump moyor)"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Lorain, Ohio 44055
Angel
Job Details:
10/17/2023
"Cc that dryer will work but not the washer. Verified and its a dryer/washer combo, ui will not turn on. Took apart top panel of washer to get to the control board and found that a relay on the board was burnt. Unit will need board replaced office to reschedule part out of stock on my end.; ordrng 1 W11189137 (Control board)"
We serviced a
WHIRLPOOL WASHER
Model MHWE300VW13
Near Mentor, Ohio 44060
Dan
Job Details:
10/17/2023
"Customer complaint that unit needs to be balanced it really rattles, suspension is good, unit is leveled, ran drain and spin cycle, No unusual shaking or rattling observed, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, Ohio 44060
Dan
Job Details:
10/17/2023
"Customer complaint of loud grinding noise and now unit is not working, Found unit stuck in continuous drain, canceled, ran drain and spin cycle, unit completed cycle, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Mentor, Ohio 44060
Dan
Job Details:
10/17/2023
"Customer complaint that unit is leaking, found undissolved pod in detergent dispenser causing dispenser to overflow, removed, op test good, advised customer to only use liquid or powder in disband to throw pods in bottom of basket"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
10/17/2023
Cc: not spinning out clothesCustomers drain is only about 1 foot off the floor. Ran test cycle. Unit filled and started washing. Found error code f8e1(long fill). Ran auto test. Re seated drain on stationary sink. Op test ok
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Shaker Heights, Ohio 44122
Joe O
Job Details:
10/17/2023
"Cc: long dry times, no lint in lint screenFound no air flow outside vent. Was able to just pull blockage. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Cleveland, Ohio 44120
Joe O
Job Details:
10/17/2023
"Cc: not drainingRan drain and spin. Found error code f9e1(long drain). Found drain pump running, not pu,ping. Drain clear. Found gearcase leaking. Needs drain pump and gear case.Customer does not want to repair at this time ; ordrng 1 W11393685 (Gear case) and 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, Ohio 44120
Joe O
Job Details:
10/17/2023
"Cc: gaskets not sealing, popping out of doorsFound freezer over stocked, pushing out on the door. Door rubbing lower freezer floor. Adjusted door. Steamed out gasket. Advised customer on loading. Op test ok"
We serviced a
KENMORE WASHER
Model 110.29852991
Near Garfield Heights, Ohio 44125
Joe O
Job Details:
10/17/2023
"Cc: not agitatingFound grinding noise coming from under unit. Coupler cracked. Needs coupler; ordrng 1 285753A (coupling,motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Cleveland, Ohio 44128
Joe O
Job Details:
10/17/2023
Cc: not workingFound lid lock not engaging. Replaced latch. Ran auto test and calibration. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, Ohio 44136
Bill
Job Details:
10/17/2023
"Changed lid, opt test good. Customer requested if possible a physical copy of invoice to be sent to her.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, Ohio 44133
Bill
Job Details:
10/17/2023
"Cc unit not drying, confirmed cc. Found unit would not stay ignited for more the 10 to 30 sec. Ordered thermostat, HLT, and flame sensor. Follow up scheduled for 10/19; ordrng 1 WP8318268 (Hlt) and 1 WP3391912 (Thermostat) and 1 WP338906 (Flame sensor)"
