Local Reviews
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Corey L.
DRYER MAYTAG MEDB835DC4 "Same issue, called wpl tl spoke with Kirt, harness is good and not grounded to cabinet, thermistor readings were 72 inlet at 58 degrees, 20 outlet at 60 degrees, according to ts chart both are a few ohms out of range, ordering outlet and inlet thermistors also control; ordrng 1 280148 (cutoff-tml) and 1 W11133021 (cntrl-elec) and 1 WP8577274 (thermistor)"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Called techline Robert. If ice maker water line is frozen (it is). And i have 120 v at the light blue and white wires in the four pin harness with the door closed. (i do) then door will need-to be replaced. Ordered door stainless with gasket Advised customer could be 6-8 weeks for delivery and to PLEASE inspect door and to call us if she sees any damage to new door Did not reschedule due to time line on getting door ; ordrng 1 LW11026425 (dor-fip)
Dan H.
WASHER WHIRLPOOL WTW7000DW0 "Customer complaint that unit is not coming on, ran diagnostics found f7e0(loss of power) and f2e1(stuck key) error codes, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Dan H.
DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good, took part ; used 1 279838 (ELEMENTXXACADEMY RETURNXX) from stock"
Gabriel P.
DISHWASHER MAYTAG MDB4949SHZ0 "Found out that there was barely any water inside,check valve and found valve not turn all the way open correct Issueran test pass ,opt test ok"
Jeff M.
WASHER MAYTAG MVWC565FW2 The unit was squeaking a re-level the machine unit tested good
Corey L.
WASHER FRIGIDAIRE ATF8000FG1 "Replaced heating element, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121, and 1 W10890131 from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAT02 Liners cracked. Control panels crack new panel customer is OK with the white tape. ; ordrng 1 482395 (repair kit) and 1 WPW10397392 (grille) and 1 WPW10397960 (cntrl-elec)
Corey L.
DISHWASHER WHIRLPOOL GU2300XTVB2 "Customer complaint same this the water not entering, started wash cycle, unit filled and sump just hummed, accessed chopper blade and tried to spin by hand per tech sheet, unable to move chopper blade, wash motor seized, customer stated they will try one more time but wants their money back for the repair if it breaks again, advised customer to have us come and confirm that is the issue again if under svc warranty; ordrng 1 W10806705 (pump&motor)"
Jason N.
RANGE WHIRLPOOL WFG320M0BS0 "Cc unit making burn marks/warping floor under unit.Customer states it did the same thing at her old house. Snapped pick of floor, customer is using soft vinyl flooring for this kitchen, floor is warped up under unit due to heat. Customer also stated oven temp seem to take a long time to reach setpoint. Customer is wrapping foil around entire oven rack. Ran bake test to 350, with rack removed, preheated to 350, temps reading normal at 360 degrees after preheat. Unit function is as designed. Called wp techline, Adrian, stated that the foil wrapped rake will definitely cause lack of airflow in oven, holding the heat near the bottom of the unit, documented information. Advised customer to remove foil from oven rack. Advised her to call wp consumer at this point."
David R.
RANGE WHIRLPOOL WFG320M0BS3 Cc oven not working. 120 from outlet. Ignitor checks good. Control not sending 120 down to turn on ignitor. Ordering contro; ordrng .1 W11126814 (cntrl-elec)
Joe O.
DRYER MAYTAG MEDB765FW0 Cc: noiseFound pen fell in blower housing. Showed customer the pen in the blower. Customer reached in and pulled pen out. blower did not receive any damage. Ran test cycle. Op test ok
Corey L.
WASHER WHIRLPOOL NTW4600YQ1 "Replaced parts listed, calibrated, op test good"
Gabriel P.
RANGE WHIRLPOOL WFG320M0BW1 Igniter getting 120 v but not glowing giving estimate customer will not repair
Jeff M.
OTR MICROWAVE WHIRLPOOL WML55011HS2 Installed new part unit op tested good
Arthur V.
WASHER WHIRLPOOL WTW8540BW0 Found issue is with customer water valve allowing too much water in at a time. Needs water valve. Also found drain hose pushed too far into drain. Also advised bearing is starting to get loud and will soon need replaced. Customer to replace unit.
Joe O.
DRYER WHIRLPOOL NED4655EW1 Cc: noise during operationCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Ran test cycle. Found blower noise. Pulled blower housing. Found blower housing bent. Found side of unit bent. Straightened blower housing. Ran test cycle. Op test ok
Arthur V.
WALL OVEN KITCHENAID KEBS2778AL0 Found control panel blank. 110 v to control no response. Control part number 3181705 is no longer available. Unit is unrepairable.
Brian M.
WASHER WHIRLPOOL WFW87HEDW1 Cc unit not working Found UI dead Was able to enter diagnostics Found f6e2 and f6e3 errors communication errors unit will not run test cycle Needs UI and control ; ordrng 1 W11096963 (cntrl-elec) and 1 WPW10750477 (panel-cntl)
Dan H.
WASHER MAYTAG MVWB835DW3 "Customer complaint that user interface is not powering on, confirmed, control tests good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11112656 (console), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DRYER MAYTAG MEDC465HW "Plugging power press start and started heating temp coming out was 175 degrees and temp inside was 338 is working as designed,no issues found"
Gabriel P.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Customer said intermittently the display will shut by itself call whirlpool spoke to Brian, found error code f6E0 lost communication he want me to order signal harness and communication harness also control panel and control pls charge double labor bj ; ordrng 1 W11261165 (cntrl-elec) and 1 W11315989 (HARNESS ) and 1 W11356990 (HARNESS ) and 1 W11428561 (CONTRO PANEL )
Brian M.
REFRIGERATOR WHIRLPOOL WRF954CIHB00 Cc of no cool Found ff section at 33 and freezer at 34 Found frost pattern on upper portion of freezer evap Called whirlpool to see what is recommended to be replaced They advised on replacing filter and compressor only at this time. Unit is a wise motion compressor style will need tech who Is equiped to install sealed system with lock ring ; ordrng 1 W11393142 (COMPRESSOR )
Brian M.
WASHER MAYTAG MVWB835DW0 Had to use Dremel tool cut wasplate off the shaft Went to install gearcase found that rotor is seized to shaft can not removeNeeds rotor stator and clutch and screws ; ordrng 1 W10752189 (screw) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 6 W11027980 (screw)s
Brian M.
WASHER FRIGIDAIRE FTF530FS3 "Installed Lower strut supports Found basket still hanging lifted dryer back and found tub springs broken Needs basket springs; ordrng 2 134144700 (spring assy,sus,w/sl)s, used 1 SHIPPING (shipping and handling) from stock"
Brian M.
OTR MICROWAVE WHIRLPOOL WMH32519HV1 Cc unit not heating Plugged unit in found unit pulling 6 amps issue in high side also heard loud humming noise coming from magnetron Needs mag and transformer ; ordrng 1 W10836753 (transformr) and 1 WPW10693025 (magnetron)
Joe O.
DISHWASHER KITCHENAID KDTE334GPS0 "Cc: no powerFound control receiving proper power. Ran stuck key test to determine if ui or control. Needs ui. ; ordrng 1 W11165145 (console18478), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER WHIRLPOOL GHW9150PW0 "Cc unit not working, making a lot of noise Customer stated it will fill with water but not wash, just makes a lot of noise.Found basket with a lot of movement side to side and front to back,most likely spider separated from basket. Unit needs basket, tub replacement. Unsure of time frame on parts shipment, office to call customer to schedule if job approved.; ordrng 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket)"
Jeff M.
DRYER KENMORE 110.858764 "Unit not heating. Heating element is getting power needs a new heating element.; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT108FZDW05 The fridge temperature is 20° on the lowest setting which would be the highest temperature. Needs a new control box and temp sensor; ordrng 1 W11353813 (CONTROL ) and 1 W11438736 (SENSOR )
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer complaint washer not working, found washer getting power but not energized, control failed ordering cntrl, found and removed 3 dimes between agitator and basket ; ordrng 1 W11162438 (cntrl-elec)"
Corey L.
WASHER MAYTAG MHW6630HW0 "Customer complaint water still leaking, found water accumulating in vent tube and evidence of water dripping under vent on inside of back panel making its way to the bottom, ordering deflector from sp W11419643; ordrng 1 W11036940 (DEFLECTOR)"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cc of Ice maker not working, front dispenser water is good, good flow. Tested icemaker, has power but not cycling. Ordering icemaker assembly ; ordrng 1 WPW10300024 (icemaker 236.89), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc water dripping down from where icemaker is located, where flap is that ice comes down. Confirmed water dripping and gathering. No errro codes on icemaker, nothing loose. Icemaker could be calling for more water and double filling. Ordering icemaker and dual valve.; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
Jeff M.
DISHWASHER GE DDT595SSJSS "Main control board is not supplying power to the user interface needs a new main control; ordrng 1 WD21X24901 (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER MAYTAG MVWB865GW0 "Customer complaint washer off balance and stops during load, customer had clothes loaded, normal amount and items were balanced, ran spin, unit is shaking quite a bit while ramping up, unit is installed on bricks, removed bricks and retested, op test good, found off balance over suds and overload faults, cleared faults, emptied unit and calibrated, found sink slow draining advised customer when water fills and reaches drain pump siphoning will occur"
Gabriel P.
DISHWASHER MAYTAG MDB4949SHZ0 Ran test twice pass found power wire stainless to to copper cut the stainless pieces and wire them to copper to copper also found one out let connector open hot and the other one correct advise customer to change outlet ran test again pass working as design no fault code found
Corey L.
DRYER MAYTAG MEDC465HW0 "Customer complaint dryer making clicking noise, confirmed, found screw between drum and bulk head, removed, op test good, unit is leaning forward, customer stated he will adjust when he replaces vent, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Gabriel P.
RANGE WHIRLPOOL WOS92EC7AS03 "Replace door latch,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Found temp 58 on freezer and on ice maker box temp was 35 also found evaporator frozen with ice also door not sealing properly found and air gap on seal steam evaporator then unplug unit waited 1 minute to reboot force in to defrost pass ran test 4 pass steam seal on door pass,opt test ok advise customer always make sure door close"
Corey L.
WASHER MAYTAG MVWX655DW1 "Customer complaint washer not lighting up and makes a motor noise when plugged in, confirmed unit in flood mode, canceled cycle, ran diagnostics no errors, advised customer to only use 1-2 tbsp of he detergent, drain hose was in drain pipe about 6-7” adjusted to insert 3-4” in standing pipe, calibrated, op test good, taking new part for return"
Dan H.
WASHER MAYTAG MVWB765FW "Agitator bolt stripped, unable to remove, unit need new tub, gearcase, and basket, will also need two techs to remove tub assembly ; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11219115 (TUB) and 1 WP90767 (screw) and 1 WPW10215093 (clean out filter)"
Corey L.
DRYER SAMSUNG DV363EWBEUF/A1 "Customer complaint dryer not heating, confirmed, power is correct, found heating element open, quoted to replace with element asm DC97-14486A, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL KRFC704FBS02 Incorrect board was ordered. The board that was ordered is for a 00 this unit is a 02. Installed the new fan op tested good. ; ordrng 1 W11114721 (cntrl-elec)
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 Took pictures of pop found noise coming from blower fan there is a ventilation attach to blower fan found blower grinding with duct tape and vent advise customer to get the installer back cause of bad install nothing wrong with unit is working as design
Arthur V.
DRYER FRIGIDAIRE FDE546RES2 "Found felt stips worn and idler pulley needs replaced. ; ordrng 1 131863007 (belt dryer IDLER PULLEY ) and 1 5303283286 (felt seal,lower) and 1 530393719 (FELT ), used 1 SHIPPING (shipping and handling) from stock"
Arthur V.
COOKTOP ELE GE ZGU385NSM2SS Upon arrival found transformer open again Called techline. Found left front burner switch faulty. Needs switch harness and transformer. ; ordrng 1 WB18X23942 (range ignition spark) and 1 WB27X21609 (transformer)
Gabriel P.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Found water inside gave estimate to customer of how much it was going to be if the pump is bad and they didn’t want to repair thy going to get new
Arthur V.
DRYER WHIRLPOOL WED8000DW4 Found lint screen clogged. Causing air flow issues Needs lint screen. Ship direct to customer. We do not have to return ; ordrng 1 W10859086 (screen)
Corey L.
DISHWASHER KITCHENAID KUDS01FLSS6 "Installed ui as a kit came with board and bracket WP8524447 , did not use WP8270168 , op test no good, buttons working before putting cover back on, after put back together no selections activate any loads but shutting door activated drain, found char mark on control board, control is discontinued, unable to repair"
Brian M.
RANGE JENN-AIR JDS1750EP0 "Cc unit not baking Found bake element open Customer wants to install it ; ordrng 1 W10779716 (elmnt-bake5857), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint still leaking from vent area, confirmed water stains down the front again and water pooled up in vent, replaced vent and gaskets with part sent, advised customer to monitor what items are being placed on the top shelf near the front that could potentially be excessively splashing into vent"
Brian M.
WASHER MAYTAG MVWB765FC3 Cc unit giving error for LF Ran diagnostics confirmed long fill error Ran manual valve test Found cold water not entering Replaced water valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
Brian M.
N/A N/A KRFF302ESS01 Cc unit not cooling Found compressor not kicking in and is extremely hot Hooked up compressor tester compressor will not run Needs compressor drier and sealed system Redone ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Arthur V.
WALL OVEN KITCHENAID KODE500EBS04 Replaced outer door glass and nameplate. Op test good
Jason N.
WASHER WHIRLPOOL WTW5000DW2 "Cc unit not startingCustomer stated the clothes were wet after a cycle, so he ran a drain and spin and it was only humming. Ran diagnostics, found codes f9e1 for long drain, f8e1 for nofill/long fill. Customer had modified drain line from last visit out, but no it was running along the floor. Zip tied drain up to wall for facilitate a loop. Ran auto cycle and then spin and drain. Op test good."
Jason N.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc unit has the same intermittent heating problem.Ran diagnostics, no codes stored. Ran several test cycles, first cycle seemed to be slow to heat, every cycle after that was normal. Called wp techline again, Scott, sounds like maybe it’s needing a software update. But because customer is not connected to WiFi for unit, unit is not getting any updates. Only way to ensure current software version is to replace console.; ordrng 1 W11297728 (console)"
David R.
DRYER WHIRLPOOL WED5000DW2 Replaced timer. Tested out on cycle that customer normally uses. Good. Op test ok
Arthur V.
WASHER WHIRLPOOL NTW4516FW3 Installers installed with drain hose going into a floor drain. Raised hose and tested. Op test good. Ran diagnostics getting a f8e1. Long fill no fill error. Cleared codes and tested unit op test good Customer needs drain fixed. Op test good
Dan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint of loud humming noise, confirmed, found freezer section evaporator frozen solid, evaporator thermistor is good, defrost heater is good, unit needs new control and freezer section evaporator cleared, customer does not want repair at this time, customer is going to try and have whirlpool cover the repair; ordrng 1 WPW10675033 (cntrl-elec 254.79), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 50 degrees, evaporator fan is running, compressor and condenser are running, no frost pattern on evaporator, unit needs new compressor and evaporator ; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator)"
Arthur V.
DISHWASHER KITCHENAID KDPE334GPS0 Replaced water valve. Op test good. Left leak mitigation mat.
David R.
OTR MICROWAVE WHIRLPOOL WMH31017HW2 Replaced parts. Put cup of water in to test. Good. Op test ok
David R.
DRYER WHIRLPOOL WED7500GC0 "Replaced parts, tested. Good. Ran normal cycle and timed cycle separately. Heat good, cycled off and on. Airflow is good to the outside. Advised of depending on size load/items being put inside to dry recommended to add more temp/dryness level if necessary. With larger loads it will need more time or higher temp and dryness to reach drying of clothes. Make sure not to overload unit. Wen into owners manual, turned dryness level up. Op test ok"
David R.
DISHWASHER KITCHENAID KDTE334DSS1 "Cc water leaking from dishwasher going into basement. Looked around, nothing apparent. Took dishwasher from under counter and ran it. No leaks coming from the water line to valve, valve is not leaking. Drain pump and drain hose good. No water coming from down on wash motor. Checked all components and lines, no leaks. Ran unit for about half an hour. Nothing leaks and no water marks. Unit test good as of today. Op test ok"
Jason N.
DRYER MAYTAG MDG9420BWW "Cc unit not drying, no heatConfirmed no heat in cycle. Checked thermals, all checked good. Checked power at ignitor, good at123v, ignitor physically open. Reap,fed using truck stock. Ran dryer op test, good heat.; used 1 279311 (IGNITORXXACADEMY RETURNXX) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Installed inlet valve. Ran dispense test, bled air from water system. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRT314TFDW "Cc unit freezer not getting coldRead temps in ff, good at 39 degrees, temps in freezer 5 degrees, unit running and cooling properly at this time. Compressor, evap fan, all functions are normal. Unit is working as designed, no issues found."
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Installed inlet valve. Ran dispense test, bled air from water system. Op test good."
Dan H.
RANGE AMANA AGR5330BAS3 "Customer complaint that side is dent, console is scratched and knob is broken, confirmed, unit needs new side,console, and knob; ordrng 1 W10585645 (panl-cntrl) and 1 W10816993 (panel-side) and 1 WPW10614598 (knob)"
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Cc Fz door was hitting cabinet when closing. Found screws on hinges loose. Tightened up. Suggest moving heavy stuff to side closest to hinge or lightening weight. Tested. Op test ok
Brian M.
WASHER WHIRLPOOL WTW4816FW "Cc unit not washing and just clicking after previous company replaced control and gearcase. Ran auto test found unit to click while trying to selected agitate Found actuator not connected to splutch Attached actuator to splutch Found selector knob loose took panel apart, and found previous company left out screws that hold control in place, replaced screw from overstockRan auto test and calibration OP TEST OK"
Joe O.
KITCHEN WHIRLPOOL WFG505M0BS3 "Cc: bulb broke and sparked, gasket ripped, and door handle looseTightened handle. Checked build socket, checked good. Advised customer bulbs are not covered under warranty. Needs gasket; ordrng 1 WPW10535778 (gaskt-door)"
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: not cooling ff sectionFound temps in ff at 69 degrees and freezer at 0 degrees. Pulled evap cover. Unit has good frost pattern. Found evap fan completely frosted over. Found chunky milky debris in drain and around evap fan. Cleared drain and evap. Advised customer how a clogged drain can cause moisture build up around the evap fan. And that bread crumbs and debris can clog the drain. Unit is cooling. Advised to allow 24 hours to cool. Op test ok
Dan H.
DRYER AMANA NED4655EW1 "Customer complaint that unit was taking a long time to dry, customer has since cleaned out vent, started normal dry cycle, unit heated, good airflow outside now, unit is operating as designed"
Brian M.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Cc lights are out and Ice maker making small cubes Found water pressure to machine low customer using t tap advised on replacing with regular style valveFound led modules out, tried to reseat connectors but lights still out Needs led modules EST only"
Brian M.
DRYER MAYTAG MEDC215EW1 Cc unit not heating Found power cord damaged at outlet Replaced using truck stock Ran for a few min to verify function of dryer Advised not to run until having outlet inspected by electrician Left unit unplugged ; used 1 PT500L (3 PRONG DRYER CORD) from stock
Brian M.
DRYER SAMSUNG DV48H7400GW/A2 "Cc of chattering Found idler pulley making noise Advised on belt replacement as well Needs belt and pulley ; ordrng 1 6602-001655 (BELT 3864) and 1 DC93-00634A (PULLEY 4442), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
DISHWASHER KITCHENAID KDTM354DSS5 Cc light pro scrub staying on Found light stuck on Replaced console Ran test cycle OP TEST OK
Joe O.
WASHER WHIRLPOOL WFW8300SW05 "Cc: error code, not drainingFound error code f21(long drain), ran diagnostics test cycle. Unit functioning as designed. Op test ok"
Jeff M.
REFRIGERATOR KITCHENAID KRFC300ESS03 No frost pattern developing on the evaporator no heat transfer compressor is drawing .6 A needs a evaporator filter dryer and the compressor; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer)
Jeff M.
WALL OVEN WHIRLPOOL KOSE500ESS00 I called Whirlpool Tech line turns out the back of the machine has a lot of damage I got on a video call with a technician from tech line I showed him all the damage and the machine is getting replaced.
David R.
RANGE WHIRLPOOL AGDS901E "Cc display/control is out. Unit is over 20 years old. Control is NLA Y0308481. Customer doesn’t want to go ahead with repair. ; used 1 SENIORDISCOUNT (senior discount) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL ED2FHEXNL02 Cc: not making iceIce maker started to cycle when I started to diagnose. Found ice maker calling for water. Water valve not opening. Needs water valve. ; ordrng 1 W10408179 (water vavle asm)
Arthur V.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Upon arrival unit had a half bin full of ice. Possible glitch when customer changed the filter a week ago but is making ice now. Customer stated he had a extended contract with Whirlpool. Advised he needs to have them dispatch it to us like that. Had to charge a service call
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced freezer door assy. Op test good
Jason N.
DISHWASHER JENN-AIR JDB8200AWP1 Installed control board. Ran diagnostics test in entirety. Heater circuit turned on. Op test good.
Joe O.
DRYER MAYTAG MGDB835DW4 "Cc: door needs reversed, and dent in front panelFlipped door. Advised customer cosmetic warranty are only covered in the first 30 days. Advised customer they can contact whirlpool and attempt to get coverage. unit would need front panel. Op test ok"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not starting, confirmed, unplugged unit and plugged back in unit started, ran diagnostics no error codes found, ran recalibration cycle, op test good , if problem should reoccur unit will need new control"
Dan H.
WASHER ADMIRAL ATW4676BQ1 "Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) and f7e5(motor fault) error codes, Unit spins and agitates, valves open and close, unit is missing drain hose, customer says he get a drain hose, unit is operating as designed"
Joe O.
RANGE WHIRLPOOL WFG320M0BS3 Installed door glass. Op test ok
Jeff M.
WASHER WHIRLPOOL WTW4850HW1 The unit had the drain pump on I canceled the cycle. Unit tested good they were no error codes could not find an issue
Dan H.
WASHER MAYTAG MVWC565FW1 "Installed lid, strike, and control, op test good"
Gabriel P.
DISHWASHER FRIGIDAIRE FFID2426TS2A "Found unit not level correctly is leaning forward correct issue ran normal cycle for 15 minutes,opt test ok no leak"
Joe O.
WASHER MAYTAG MVWB835DW4 "Cc: off balance, error codeUnit is sitting on a slight incline. Adjusted feet to balance and raise the front of unit. Entered diagnostics. Found error codes f0e5(off balance load) f8e1(long fill). Ran auto test. Unit has good water pressure. Ran calibration, ran drain and spin. Op test ok"
Jeff M.
DRYER WHIRLPOOL LER5620KQ1 Belt broke installed new part unit op tested good ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock
Dan H.
DRYER WHIRLPOOL WED6620HC0 "Customer complaint that unit is not working it goes around twice and stops, confirmed, found only 120vac from l2-l1 and 240vac from L2-neutral, advised customer that they need an electrician to correct power supply , unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Brian M.
DISHWASHER KITCHENAID KDTM354DSS5 Cc UI not making selections Found UI to be making most selections but not all Replaced console Ran UI test and test cycle OP TEST OK
Joe O.
DRYER MAYTAG MGD6630HW0 Installed motor and blower wheel. Ran test cycle. Op test ok
Gabriel P.
DRYER WHIRLPOOL WED4850HW0 "Found loose connection on start switch correct issue,is working,opt test ok"
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 Found l2 to neutral 000 voltage and l1 to neutral =246 and l1 to l2 =000 voltage Is and electrical issue they will need and electricians
Brian M.
DISHWASHER MAYTAG MDB5601AWW Cc unit leaking Found unit to leak on right side Removed kick plate and found right leg sunk in on her floor and unit is twisted causing door to not close flush Adjusted foot Ran test cycle did not see a leak after that
Dan H.
DRYER AMANA NED4700YQ1 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heats, good airflow outside, unit is operating as designed"
Joe O.
DISHWASHER WHIRLPOOL GU3600XTVY3 Cc: water remaining in filter areaAdvised customer when the unit drains there is always water that will remain. Ran test cycle. Op test ok
Jeff M.
WASHER MAYTAG MVWC565FW2 Drain was on the floor. I explain to the customer she needs to make a standpipe I did the best I could to explain what she needs. I told her not to use the washer until the drain is at least 3 feet off the ground
Jeff M.
WASHER WHIRLPOOL WTW5000DW1 Customer stated that the machine flooded. I see signs of flooding in the floor. I check for codes there was a suds code I clear the code. Afterwards I ran a small cycle unit filled stopped in progress through the cycle. Then I ran a clean washer cycle the unit. Progressed. Then I stop the cycle drained the machine dry everything tested good. I ran a recalibration cycle to reset the unit. Operation tested good
Jason N.
DISHWASHER WHIRLPOOL WDT750SAHZ Cc upper rack wheels broke offInstalled customer supplied pre Id adjuster kit. Op test good.
Arthur V.
WASHER AMANA NTW4516FW3 Replaced water valve. Advised customer to put in line screens on the water lines to reduce well water getting to valve on washer
Arthur V.
RANGE WHIRLPOOL WFG505M0BW Austin at techline.. Temp difference set at 350 was 75 deg. Coming on at 317 off at 390. Called techline med temp is 352. Unit is operating as designed
Arthur V.
WASHER MAYTAG n/a Found 120 to control. No light no response. Needs control Reschedule at customer request. Will be able to get serial number when I return ; ordrng 1 W10625696 (cntrl-elec)
Jeff M.
REFRIGERATOR KITCHENAID KRFC300ESS03 The unit is not cooling bc is was plugged in with a “appliance shield” I removed the plug in op tested good.
Joe O.
WASHER MAYTAG MVWB765FW3 "Cc: fl error codeFound error code f3e2(inlet water temperature fault) f8e1(long fill) f0e3(overload) f0e4(spin limited by water temperature). Found water pressure from water valve is very low. Pulled hoses, water pressure from house is good. Water hoses are installed correctly. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock"
Arthur V.
WASHER MAYTAG MVWB835DW0 Replaced all parts listed and the clutch from truck stock. Ran service cycle op test good. ; used 1 W10754448 (CABRIO CLUTCH) from stock
Jason N.
WASHER WHIRLPOOL LSQ8543JQ0 "Installed motor coupling and agitator dog gears. Op test no good, a few seconds into spin test, loud clicking and tub seized up. Pulled motor off transmission, coupling still fine, found transmission input shaft hard to turn and sloppy. This was probable cause of motor coupling failure. Unit will need transmission. Customer not repairing. Office will need to contact customer for repair refund.; saved tckt"
David R.
WASHER WHIRLPOOL WFW5620HW0 Replaced part. Tested diagnostics. Op test ok
Brian M.
WASHER MAYTAG MVWB835DW3 Cc unit giving errors Found errors of f6e2/f6e3 Could not go into diagnostics Replaced UI and controlRan auto test and calibration OP TEST OK
Corey L.
WASHER WHIRLPOOL WFW5620HW0 See dr pvr
Gabriel P.
RANGE KITCHENAID KDRS483VSS03 Replace all control boards and valve opt test ok
Jason N.
DISHWASHER WHIRLPOOL WDT750SAHZ Cc upper rack wheels broke offInstalled customer supplied pre Id adjuster kit. Op test good.
Jeff M.
REFRIGERATOR KITCHENAID KRFC300ESS03 The unit is not cooling bc is was plugged in with a “appliance shield” I removed the plug in op tested good.
Arthur V.
WASHER AMANA NTW4516FW3 Replaced water valve. Advised customer to put in line screens on the water lines to reduce well water getting to valve on washer
Arthur V.
WASHER MAYTAG n/a Found 120 to control. No light no response. Needs control Reschedule at customer request. Will be able to get serial number when I return ; ordrng 1 W10625696 (cntrl-elec)
Arthur V.
RANGE WHIRLPOOL WFG505M0BW Austin at techline. Temp difference set at 350 was 75 deg. Coming on at 317 off at 390. Called techline med temp is 352. Unit is operating as designed
Joe O.
WASHER MAYTAG MVWB765FW3 "Cc: fl error codeFound error code f3e2(inlet water temperature fault) f8e1(long fill) f0e3(overload) f0e4(spin limited by water temperature). Found water pressure from water valve is very low. Pulled hoses, water pressure from house is good. Water hoses are installed correctly. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock"
Arthur V.
WASHER MAYTAG MVWB835DW0 Replaced all parts listed and the clutch from truck stock. Ran service cycle op test good. ; used 1 W10754448 (CABRIO CLUTCH) from stock
Jason N.
WASHER WHIRLPOOL LSQ8543JQ0 "Installed motor coupling and agitator dog gears. Op test no good, a few seconds into spin test, loud clicking and tub seized up. Pulled motor off transmission, coupling still fine, found transmission input shaft hard to turn and sloppy. This was probable cause of motor coupling failure. Unit will need transmission. Customer not repairing. Office will need to contact customer for repair refund.; saved tckt"
David R.
WASHER WHIRLPOOL WFW5620HW0 Replaced part. Tested diagnostics. Op test ok
Brian M.
WASHER MAYTAG MVWB835DW3 Cc unit giving errors Found errors of f6e2/f6e3 Could not go into diagnostics Replaced UI and controlRan auto test and calibration OP TEST OK
Corey L.
WASHER WHIRLPOOL WFW5620HW0 See dr pvr
Corey L.
WASHER WHIRLPOOL WFW95HEDW0 "Found j5 shorting out control once plugged in, lock ohms tests pass, called tl, pointed out when rebuilding a unit from a tub job sometimes the lid lock screws are switched with longer ones that when drove in short out switch, found shorted to cabinet Ohming out j5 pins 1&2 to ground, backed out screws switch reads if I ate now, unit needs lid lock asm and screws for it with new control board; schdld next appmnt for 2/27 THU !"
Gabriel P.
RANGE KITCHENAID KDRS483VSS03 Replace all control boards and valve opt test ok
Corey L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Customer complaint fridge and freezer not cold, confirmed both sections room temp, no fans nor the compressor is running, diagnostics will not turn on comp or fans, ordering both ui and main boards, unable to find parts, * Office to research parts ; schdld next appmnt for 2/27 THU 2-5"
Jeff M.
WASHER WHIRLPOOL MVWX655DW2 Drain pump laying on the floor I relocated the drain pump and tested good
Joe O.
WASHER FRIGIDAIRE FFFW5000QW0 "Cc: turns on, then shuts offFound error code e11(fill time too long). Ran diagnostics test. Ran test 1. Per tech sheet needs pressure sensor. Tech sheet states if pressure sensor does not fix issue replace control. Needs pressure sensor.Quoted customer for control and pressure sensorCustomer does not want to repair at this time, customer has to get approval to get it repaired."
Corey L.
WASHER FRIGIDAIRE ATF8000FG1 "Installed new control, op test no good, found service sheet on bottom of unit while accessing back panel, able to access diagnostics now, found f68 heater open, ohmed element and found open, unit needs element, office to refund difference of parts; ordrng 1 137488301 (heating element)"
Joe O.
WASHER GE GTWN5050M0WS Cc: not spinning clothes outPlaced unit in drain and spin. Unit would not spin. Checked motor status. Found 3 flashes(corrupt software). Needs motor.Customer does not want to repair at this time
Joe O.
REFRIGERATOR JENN-AIR JFC2089BEP00 "Cc: not making iceCycled ice maker. Ice maker cycles but does not call for water. Needs ice maker. Installed ice maker. Still not getting water. Tested power to water valve. Found ice maker only sending power to water valve for a split second. Spoke with BJ. Ohmed out water valve. Found water valve shorted and new ice maker faulty. Needs water valve and ice maker. ; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve9341), used 1 SHIPPING (shipping and handling), and 1 W10884390 (ICE MAKER ASSY8239) from stock"
Jeff M.
WASHER WHIRLPOOL WFW92HEFC0 The water valves were turned off. I turn the valves back on unit tested good
Corey L.
WASHER KENMORE 110.298228 "Replaced parts listed, op test good"
Jeff M.
WASHER MAYTAG MVWB765FW4 Do unit has north valance code I clear the code recalibrated the unit operation tested good
Jeff M.
WASHER WHIRLPOOL WTW4816FW2 Drain hose was on the ground I reposition the drain hose unit tested good
Jeff M.
WASH/DRY COMBO WHIRLPOOL WGTLV27HW0 They sent a used motor. I decided to try and install the rest of the parts anyway I found the belt was swollen from oil and the wiring harness has damage to it along with the shield. ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W11255272 (gearcase) and 1 W11417071 (HARNESS ) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)
Jeff M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed new part unit op tested good
Joe O.
DISHWASHER KITCHENAID KDTE104DSS1 "Cc: something smells like it’s burning, water remainingCancelled cycle. Drain pump sound like it’s jittery. Found unit is not grounded. Found drain pump receiving proper power. Needs drain pump, and drain hoses; ordrng 1 W10712310 (hose-drain4119) and 1 WPW10348269 (drain pump7102) and 1 WPW10545278 (drain hose4211), used 1 SHIPPING (shipping and handling) from stock"
Arthur V.
COOKTOP ELE GE ZGU385NSM2SS Replaced transformer. Op test good. ; used 1 SHIPPING (shipping and handling) from stock
Arthur V.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced ice maker. Unit cycled and filled
Joe O.
REFRIGERATOR FRIGIDAIRE FGHC2331PF0 Installed ice maker. Cycled ice maker. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Ice maker was not plugged in and it was in the off position. Op tested good
David R.
WASHER WHIRLPOOL WFW95HEDW0 See other techs PVR. ; ordrng 1 W11032117 (cntrl-elec) and 2 WP8540282 (screw)s and 1 WPW10443885 (door lock)
Joe O.
WASHER MAYTAG MVWC565FW2 "Cc: does not always complete cycles, does not always spin out clothesFound no stored error codes. Found unit is not properly grounded. Advised customer the unit needs to be connected to a properly grounded outlet. Ran auto test, ran normal cycle, ran drain and spin, and ran calibration. Could not duplicate issues. Unit functioning as designed. Op test ok"
Gabriel P.
WASHER WHIRLPOOL WTW4900BW0 "Found error code F5E3 – LID UNLOCK FAULT and F9E1 – LONG DRAIN replace latch from truck stock cause it wasn’t locking in diagnostic ran test and it didn’t drain pump was over heating replace the pump as well ran calibration and auto test pass opt test ok also customer lost the cap on agitator advise I will let my part distributor the side if is cover to order cause it might not be cover is they lost it when cleaning ; used 1 W10404050 (LATCHXXACADEMY RETURNXX), and 1 WPW10661045XXX (XXX DO NOT RESTOCK XXX) from stock"
Gabriel P.
DISHWASHER MAYTAG MDB4949SHZ0 "Found no error codes also found one of her powder pods not desolve and burning on heating element advise what other detergent to use ran auto test pass check temp on heating element was 196 pass explain her what to watch for on float switch and other thing s ,opt test ok"
David R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Housing is not going on correctly. Will not sit back far enough to go into place. Will need to come back with a tech that has dealt with these before if possible. ; schdld next appmnt for 2/27 THU 8-11
Brian M.
DRYER WHIRLPOOL WED4815EW1 Cc of noise Ran test cycle Found noise to be normal operating noises OP TEST OK
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc unit not coolingConfirmed both ff and freezer at room temperature. Found compressor not running, compressor hot, start relay only clicking. Checked system pressures, both sides at 15 psi equalized. Found uv dye in evap drain pan. Checked in freezer, found uv dye leaking from suction at aluminum to copper factory joint. Unit needs evaporator, possibly compressor now. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10317013 (evaporator)"
Dan H.
REFRIGERATOR WHIRLPOOL WRB119WFBW00 "Customer complaint that unit is not cooling, fresh food section temperature at 41 degrees, freezer section temperature at 9 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, adjusted temperature offset in control, op test good"
Dan H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed new sump assembly, op test good"
David R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived, customer said dishes aren’t getting washed. Replaced adjuster kit. Found wash motor error code. Ran diagnostics. Water getting into unit, not spraying around. Bad pump. Ordering pump motor; ordrng 1 W11087376 (pump&motor)"
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Installed control board, good voltage to heater at 122v. Fill tube resistance still reading good at 6.3k ohms. Op test good."
Dan H.
WASHER MAYTAG MVWB835DW0 "Customer complaint that lid will not stay open, confirmed, unit needs new hinges; ordrng 1 W11399226 (HINGE) and 1 W11401116 (HINGE)"
Gabriel P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found unit on control lock took it out of control lock and it work,opt test ok"
David R.
REFRIGERATOR WHIRLPOOL GI6FARXXF05 Cc icemaker not working. Found icemaker not cycling on its own. Replaced from t/s. Tested. Called for water. Op test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
Jason N.
DRYER SAMSUNG DV210AEWXAA "Installed heater element. Dryer op test good, good heat."
Jason N.
WASHER MAYTAG MVWX655DW0 "Cc unit out of balance, not spinning outCustomer stated it’s not spinning the basket only the agitator and it’s causing the unit to bounce all over. Checked drive hub, hub teeth worn. Unit needs drive hub. Replaced using truck stock. Ran auto test and load test w/clothing. Wash then spin and drain test good. Some vibration in unit, but the floor is very uneven, difficult to level, customer will do his best to stabilize unit.; used 1 W10528947 (HUB) from stock"
Joe O.
WASHER WHIRLPOOL WTW6200VW0 "Cc: skips from 42 mins to 2 mins, from fill to spinEntered diagnostics, found no stored error codes. Ran auto test. Found during auto test unit is suppose to fill to minium level but unit continued filling. Checked pressure hose. Needs control.; ordrng 1 WPW10189966 (cntrl-elec)"
Jason N.
WASHER GE GTWN5650F2WS "Cc unit making loud noise when in spinFound unit tub full of water, will not spin. Found tub pulley resting on bottom base. Ran spin and drain, water drained out and tub raised back up into normal suspension level. Unit spin is good now. Tub springs unable to hold up water/clothing weight, Unit need tub suspension springs. Customer called snow brothers, she found out she has an extended warranty contract. She contacting them for repair. Quoted her for out of pocket, but she is only paying service call."
Jeff M.
DRYER WHIRLPOOL CGM2745FQ0 The unit produces heat. The dryer cycled five times tested good I recommended for him to clean the venting
Jason N.
WASHER WHIRLPOOL WFW8620HW1 "Installed stator and main control. Ran auto test 12, all functions normal. Op test good."
Dan H.
RANGE KITCHENAID KERC607HBL1 "Customer complaint that cabinets next to unit were burned while using started bake for 400 degrees, temperature on side of door at 90 degrees, door gasket is in good condition and sealing, unit is operating as designed"
Arthur V.
RANGE WHIRLPOOL AGR5330BAB3 Replaced venturi and right front gas valve. Op test good
David R.
DRYER MAYTAG MEDB835DC4 "Cc of clothes drying better on bedding compared to normal. Customer has long vent. Using sensor drying, will need to put right articles of clothing vs what cycle is being used. Also adding in higher temp and higher dryness level to reach peak performance. No error codes. Turned on normal then timed dry. Both are cycling heat on and off. Customer through wash clothes in before arriving, after all testing, they are dry. One thing I did do was turn dryness level up from factory set 2 to 4. Could not duplicate. All operations check fine. Op test ok"
David R.
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced parts. Tested. Op test ok.
Arthur V.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Replaced ice maker op test good
Brian M.
REFRIGERATOR GE PFE29PSDASS Installed Inverter made sure unit was cooling and compressor running Advised to give it 24 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Brian M.
WASHER GE GTW680BSJ1WS "Cc of errors Found several errors 3 26 7 6 27 16 18Followed tech sheet for each one of these could not find a issue Error 3 locked motor, ran test 14 unit spun for full 4 min until time out mark no issueError 26 off balance shows 2 service bulletins 1 for tub ring which i inspected and seems to be not the case and 1 for software update Error 6, 7 and 27 pressure system errors ran test 10 to ensure unit properly filling and stopping at correct intervals Error 16 and 18 are draining errors, ran test 7 to fill tub and ran test 12 to drain it No issue found with running this also got tested while running test 10 Customer had supplied a water inlet valve and wanted that installed Installed water valve re rain valve test and another drain and spin OP TEST OK EST only on software update tool"
Brian M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc unit is on but not running , also freezer Ice maker not working and door not dispensing ice Verified unit not actually running and no lights but front control was on Reset power found unit to kick back on and cooling returned Would recommend to replace power board and control board Found auger motor to be locked up-and not running but could hear the motor and could smell it getting hot. Ran test harvest on freezer ice maker rotates but does not call for water Needs power board, control board, auger motor and icemaker ; ordrng 1 W10822606 (motor) and 1 W10886931 (icemaker) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Brian M.
REFRIGERATOR KITCHENAID KRSC703HPS00 Cc unit not cooling Found freezer to be at -2 set point at 0 Found fridge at 37 set point at 38 At this time unit is functioning properly Advised to watch and to call if unit acts up again
Brian M.
WASHER AMANA NFW5800HW0 Cc unit leaked from left front Took top panel off and inspected hoses and dispenser Could not find anything leaking Ran 2 self test and no leak detected Ran quick wash for full cycle no leak found Can not duplicate issue at this time
Gabriel P.
DRYER SAMSUNG DV350AERXAA03 "Found high limit thermostat open giving estimate,she will fix it ; ordrng 1 DC47-00016A (thermostat 13.10), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Installed new water valve, op test good"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW3 "Customer complaints that all rinse are in cold water explain then is the way is manufacture all rinse are cold took picture of pop is under one year,opt test ok"
Gabriel P.
DISHWASHER WHIRLPOOL WDF320PADW0 "Replace control and heating element,ran auto test,opt test ok"
Jason N.
REFRIGERATOR WHIRLPOOL ED5FVGXWS07 "Cc unit leaking into freezerConfirmed water frozen on bottom on freezer. Found evap drain clogged. Steamed drain clear, de iced freezer. Pulled drain tube, found sludge buildup inside, cleaned out. Op test good."
Corey L.
DRYER MAYTAG MEDB765FC0 "Customer complaint dryer door keeps falling open, confirmed latch not stiff, replaced latch and strike with parts sent, leveled unit, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that unit is leaking, found crack in valve, unit needs new valve, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 WPW10179146 (valve-inlt)"
Dan H.
MICROWAVE FRIGIDAIRE FGMV175QF "Customer complaint that bulb burned and now unit is outlet to microwave has no power, unit works on other outlet, advised customer that they need an electrician to correct power supply , installed new sockets, op test good"
Brian M.
DRYER WHIRLPOOL WED4950HW0 Cc of black soot in dryer Took drum out found pulley and belt to throwing black rubber due to pulley worn Replaced using pulley kit from truck stock Ran test cycle OP TEST OK ; used 1 4392065 (DRYER REPAIR KIT) from stock
Jeff M.
REFRIGERATOR GE PFS22MIWABB Installed new part unit op tested good
Dan H.
WASHER MAYTAG LAT9605AAE "Customer complaint that unit is leaking, found drain hose mount rusted off of tub, unit needs new tub, part is no longer available ; ordrng 1 22001114 (tub,outer ex/large)"
Joe O.
WASHER AMANA NTW4516FW3 Installed water valve. Ran auto test and calibration. Op test ok
Brian M.
DRYER SAMSUNG DV48H7400EW/A2 Cc of squeaking Found idler pulley not spinning freely Replaced using truck stock OP TEST OK ; used 1 DC93-00634A (IDLER PULLEY4442) from stock
Jeff M.
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 The unit is sparking yes But the vegetables in the unit sparks. The sparks are coming right off the vegetables to another portion of the vegetables. the sparks are not coming from the cabinet of the microwave too vegetables. They are just having a reaction to being inside a microwave. I tried to explain that this reaction will happen in all microwaves it really depends on the vegetables in this particular instance
Jeff M.
WALL OVEN WHIRLPOOL KOSE500ESS00 Customer used to self clean cycle which caused the thermal fuse to open. The cause of the thermal fuse failing would be the temperature sensor located in the top rear of the cabinet. It’s visually bent which indicates damage to the sensor which would cause it to improperly read the temperatures at a self clean level.; ordrng 1 W10859573 (sensor) and 1 WPW10545255 (fuse-thrml)
Corey L.
RANGE JENN-AIR JGRP436HL00 "Spoke with cb, only half the burner was lighting, started 350 bake, burner lit all the way, cycled on and off several times, burner lighting properly, unit heated to 350 in 20 min, op test good, leaving parts with customer"
Corey L.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Customer complaint fridge freezing things, unit had been unplugged for all night and plugged back in this morning for a few hours but then unplugged again, plugged in and waited 15 min for a frost pattern, no frost forming, found ball of ice on top right of evap, unit needs new evaporator and dryer, customer stated wpl wants them to contact hem after we give them an estimate and they will cover parts, WPW10143759, W10836706; used 1 SHIPPING (shipping and handling) from stock"
Jason N.
RANGE MAYTAG MER6600FZ0 Installed outer glass. Op test good.
Jason N.
RANGE MAYTAG MGR5775QDS "Cc unit bake not working broil isRan bake, test no amp draw on ignitor. Found ignitor wires back in cavity with bare spade connectors, these connectors shorted out, wiring burnt. Replaced ignitor using truck stock and also cut wires back and used ceramic wire nuts to reconnect ignitor. Reran bake test, op test still no good, no power to ignitor. Checked at control, relay switching on, no power through gas valve. Gas valve open, most likely when ignitor wires shorted out. Unit needs gas valve as well. Customer not repairing at this time, estimate only.; used 1 12400035 (IGNITER XXACADEMY RETURNXX) from stock"
Joe O.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc: not draining at the end cycleFound drain pump over heating and not draining. Replaced drain pump. Ran test cycles. Placed water mat. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock
Jason N.
DRYER SAMSUNG DV42H5000EWA3 "Cc unit not heatingChecked power in to unit, good at 252v. Checked thermals, found unit heater element open. Unit needs heater element.; ordrng 1 WP35001247 (element8584), used 1 SHIPPING (shipping and handling) from stock"