We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Painesville, OH 44077
Dan H
Job Details: 02/17/2023
"Installed new sump assembly, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Brian M
Job Details: 02/17/2023
Cc unit not filling Found actuator not sensing Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Columbia Station, OH 44028
Gabriel P
Job Details: 02/17/2023
Found drain hose banging in the wall and ran some towels and it pass
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chagrin Falls, OH 44022
Joe O
Job Details: 02/17/2023
"Cc: not running, giving error code f6e2Found unit is receiving proper power. Found error codes f6e2(communication error) f2e1(stuck key). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44120
Manny
Job Details: 02/17/2023
"Broken lid, replaced lid, opt test ok"
We serviced a
GE DRYER
Model GTX52EASP0WB
Near Cleveland, OH 44104
Manny
Job Details: 02/17/2023
"Cc door not closing, verified and door is bent down and cannot close, door catch looks like someone tried fixing it and pushed the catch into the door, realign door and fixed catch, opt test ok; saved tckt"
We serviced a
KENMORE REFRIGERATOR
Model 253.7889901
Near Ravenna, OH 44266
Brian M
Job Details: 02/17/2023
Cc unit has a smell Shes smelling like an acetone smell I can not duplicate or smell smell. Advised to watch
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/17/2023
"CC that the oven is not heating correctly and the front right burner does not always light. Confirmed. Checked the bake 2.9 amps. Igniter is weak. Replaced the igniter from t/s. Checked front burner, used sandpaper on burner assembly, lights better. The screws are stripped on the front and back burner. Will need a new burner assembly, orfice and screws, will need to be drilled out. Cust does not want to repair the burner. Heated oven. Opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206ESS00
Near Mentor, OH 44060
Dan H
Job Details: 02/17/2023
"Customer complaint that lights are out, confirmed"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ravenna, OH 44266
Brian M
Job Details: 02/17/2023
Cc unit not runningFound thermal fuse open Replaced using truck stock OP Test Ok Advised to have vents cleaned ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Lorain, OH 44053
Marie V
Job Details: 02/17/2023
"Cc that the unit is not drying and is loud, confirmed unit is loud, tested heat, is heating properly . Found vent outside was clogged. Explain cust that it needs to be cleaned out. Ordering motor and wheel. Office will contact to reschedule. ; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor)"
We serviced a
AMANA REFRIGERATOR
Model BR22VL
Near Painesville, OH 44077
Dan H
Job Details: 02/17/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 18 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac, unit needs new evaporator fan motor ; ordrng 1 WP12013209Q (Evaporator fan mtr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Solon, OH 44139
Corina B
Job Details: 02/17/2023
"CC that the temperature is not keeping temperature. Heated the oven to temp, wait 10-15 minutes after buzzer 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the door. The knobs for the cooktop were on the wrong burners. Switched the knobs. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Parma, OH 44134
Marie V
Job Details: 02/17/2023
"Cc that the unit makes a loud noise when is spinning like a airplane wants to take off. Ran diag found error code f2e1 ui stuck button, pass, ran auto test, and tilted unit, found that oil is leaking from gearcase, removed motor (rotor) needs to be replaced and that part is under 10year warranty, unit will need gearcase, slider and rotor. Cust will not fix. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915701 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Ravenna, OH 44266
Brian M
Job Details: 02/17/2023
Cc no ice Found bin full of ice Replaced thermistor and icemaker anyways Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
David R
Job Details: 02/17/2023
"Replaced tank, hose, latch, drain pump. Tested in diagnostics, good. All components working. Good. Op Test Ok."
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Chardon, OH 44024
Corina B
Job Details: 02/17/2023
"CC that the unit will not work. Confirmed. Found the lid lock not working. Will need a new lock. ; ordrng 1 WH44X10288 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMHA9019HZ3
Near Fairview Park, OH 44126
Marie V
Job Details: 02/17/2023
"Replaced door and control cust tested unit, op test okNo core for return."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Elyria, OH 44035
David R
Job Details: 02/17/2023
"Cc unit clothes are still wet at end of cycle. Before arriving, called customer while I was on the way and had her throw towels in unit on a normal cycle and let go through and entire cycle. When cycle finished, I felt all towels. All feels normal. Advised customer as before, if needed after a cycled wash, can also use drain/spin if needed. Make sure to not overfill the washer and that the load is balanced to avoid the issue from recurring. Unit is good. Functioning properly. Called techline to document. All checks are good, unit working properly. Op Test Ok."
We serviced a
AMANA DBL WALL OVEN
Model AOGD2750E
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/17/2023
"Replace ignitor,opt test ok"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 02/17/2023
Cc: opening from door causing stickingAdvised cust hey are designed to be opened from the foot pedal. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mayfield, OH 44143
Manny
Job Details: 02/17/2023
"Replaced all parts ordered, ran test cycle, failed, motor just hums, try running normal cycle and unit wont accept any input on control. Unit needs control and latch.; ordrng 1 W10810403 (lid lock assy) and 1 W11400681 (cntrl-elec)"
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/17/2023
"Cc unit display f47 Confirmed f47 for power supply from board to UI missing or open fuse. Unit will need module(power supply). Part is covered under KA 60 mo. Warranty. Office will need to contact customer with next service date. ; ordrng 1 W10857232 (Module)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lorain, OH 44053
Gabriel P
Job Details: 02/17/2023
Replace adjuster opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED8540FW0
Near Painesville, OH 44077
Dan H
Job Details: 02/17/2023
"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Novelty, OH 44072
Jason N
Job Details: 02/17/2023
"Cc unit leaking from underneath during clean cycle.Ran clean cycle test. Pulled top cover, and back panel off. Observed unit. Found during clean cycle agitation, unit excessively generating suds and pushing suds out from back elbow vent. Advised customer to run several cycles without detergent to flush system of excessive detergent buildup."
We serviced a
ELECTROLUX WASHER
Model EFLS527UTT1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/17/2023
Installed bellow. Tested. Op test okCustomer not home to sign
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Amherst, OH 44001
Gabriel P
Job Details: 02/17/2023
"Replace dispenser,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBW3
Near Madison, OH 44057
Dan H
Job Details: 02/17/2023
"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran test cycle, incoming water temperature at 95 degrees, unit filled and began washing, glasses filled, advised customer to run clean dishwasher cycle and to run hot water in sink before starting , unit is operating as designed"
We serviced a
ELECTROLUX DRYER
Model EFME527UTT1
Near Mayfield Heights, OH 44124
Manny
Job Details: 02/17/2023
"Replaced motor and wheel, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hiram, OH 44234
Brian M
Job Details: 02/17/2023
Cc unit freezing top left Ran damper test and thermistor check unit is functioning properly Advised on product loading
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Newbury Township, OH 44065
Jason N
Job Details: 02/17/2023
"Cc unit powering off in mid cycle, takes a long time to cycleRan diagnostics, no codes stored. Ran auto test, during agitation, unit powered off and then back on. Replaced main control using customer supplied pre Id parts. Op test no good, same result shutting down. Checked power into unit during cycle, power is good at 124v and does not drop. Replaced capacitor and shift actuator using truck stock parts. Op test no good, still shutting down. Ordering drive motor,only component left to try. ; ordrng 1 W10890624 (Drive motor), used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Mentor, OH 44060
Corina B
Job Details: 02/17/2023
CC that the unit will not start. Started a cycle on drain and spin. Unit started. Advised cust that the knob does not get turned will need to hit start twice. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jason N
Job Details: 02/17/2023
"Cc unit randomly stops working, cooling, lights, dispenser functionsCustomer also stated they are leaking water from under the deli drawers. Confirmed, found ff evaporator drip pan bowed, will need replaced. Unit is not cooling at this time, no dispense functions are working. Checked pantry board for signs of corrosion or shorting. Some moisture inside board space, but board is functional. Unplugged board and power cycled unit. Unit functions restored. Left pantry board unplugged, advised customer to monitor unit functionality. If after several weeks, unit did not have issues, then we can replace pantry board. Ordering drip pan to remedy ff drain issue. ; ordrng 1 W11457241 (Drip pan)"
We serviced a
MAYTAG WASHER
Model Mhw5500fw0
Near Kirtland, OH 44094
Corina B
Job Details: 02/17/2023
"MODEL/serial tag are wiped clean, took pic. CC that the unit is leaking. Confirmed. Started a cycle The basket is not spinning freely. Found the bolt broken off of the rotor and stator. Will need a new basket, rotor, stator and bolt. Did unplug unit and advised customer to not use the washer.; ordrng 1 W10901175 (Tub) and 1 W11253212 (Bolt) and 1 W10870751 (Stator) and 1 WPW10544980 (Rotor)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431KF1
Near Geneva, OH 44041
Dan H
Job Details: 02/17/2023
"Customer complaint that unit leaked, started normal wash cycle, unit filled and began washing, canceled, unit drained, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cleveland, OH 44135
Manny
Job Details: 02/17/2023
"Cc unit shutoff on it own and he has to unplug it to reset it. Check control and relays are hot, while testing components unit went off and not fans or compressor running but UI still had power, unit. Needs main control replaced.; ordrng 1 W10843055 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Dan H
Job Details: 02/17/2023
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Windham, OH 44288
Brian M
Job Details: 02/17/2023
Cc unit not cooling Again found unit to be properly cooling Normal temps 1 in freezer and 38 in freezer Normal frost pattern Advised to watch
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS11B
Near Olmsted Falls, OH 44138
David R
Job Details: 02/16/2023
"Cc unit no lights. Unit turned on when I got here, unit only ran for about 20 mins then shut off. Found power box wires incoming burnt. Causing short. Cut back, corrected, wire nut and electrical tape. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Berea, OH 44017
David R
Job Details: 02/16/2023
"Replaced cap, actuator. Found cam pulley broken, replaced from t/s. Ran unit diagnostics, no error codes. Ran test mode. Good. All components working. Op Test Ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Deerfield, OH 44411
Brian M
Job Details: 02/16/2023
Installed panel and ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44102
Gabriel P
Job Details: 02/16/2023
Both rails on freezer are broken ordering ; ordrng 1 WPW10397636 (Rail) and 1 WPW10397635 (Rails)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44144
Gabriel P
Job Details: 02/16/2023
"Unit not going into defrost ordering control ; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44120
Gabriel P
Job Details: 02/16/2023
Unit working as design no issue
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Atwater, OH 44201
Brian M
Job Details: 02/16/2023
"Cc unit not washing properly Found gearcase leaking oil all over Needs gearcase and all underside parts, also washplate will not come off ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (belt) and 1 W11428524 (Capacitor) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2023
"Customer complaint that unit runs too long, ran diagnostics no error codes found, started normal wash cycle, unit started to fill then control went blank fo a minute, then came back on and continued cycle, installed new control, ran recalibration cycle, started normal wash cycle unit filled and began washing, op test good"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Willoughby, OH 44094
Joe O
Job Details: 02/16/2023
Cc: not startingFound control lock turned on. Shut off control lock. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Avon Lake, OH 44012
Marie V
Job Details: 02/16/2023
"Cc that the unit is not dissolving pods or cleaning dishes. Stared unit motor stared running. Ran diag found error code 2-1 , does no shows on techsheet, called whirlpool techline, spoke to Travis, he asked where is the cust putting the pod, they are putting the pod in the dispenser, he said that that will take longer to dissolve, to put the pod at the bottom as soon as it starts amd use rinse aid."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Westlake, OH 44145
Marie V
Job Details: 02/16/2023
Cc that the unit is making a loud noise. Confirmed with video. Noise comes from damper motor. Ordering part. ; ordrng 1 WPW10594329 (Damper control)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Eastlake, OH 44095
Joe O
Job Details: 02/16/2023
"Cc: burning smell, Squeaking in final spinRan auto test. Found while breaking unit squealing. Pulled motor cover. Hand spun motor. Found squealing coming from motor. Needs motor and belt. Motor out of stock. Office to reschedule; ordrng 1 W11026785 (motor-drve) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Cleveland, OH 44128
Gabriel P
Job Details: 02/16/2023
Same issue as before not defrosting ordering control and harness and Device ; ordrng 1 W10350564 (Cap) and 1 W11244436 (Harness) and 1 W11382529 (Control) and 1 W11092533 (Device)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near South Euclid, OH 44121
Manny
Job Details: 02/16/2023
"Steamed evap (47 mins steaming see pics of evap) replace parts ordered, opt test ok, advise customer to allow 24 to 48 hours for temps to equalize."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Parma, OH 44130
David R
Job Details: 02/16/2023
"Cc unit top is not seated well. Found damaged during delivery and install. Dropped. Dented. Brackets bent. Let customer know can contact lowes. First try to replace bent hinges and bracket, if that doesnt work. Will need whole new shell and casing for unit. ; ordrng 1 W10641295 (Bracket) and 2 W10641296 (Hinge)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Euclid, OH 44132
Joe O
Job Details: 02/16/2023
Cc: ice build up in freezer bottomFound drain plugged. Needs drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44119
Joe O
Job Details: 02/16/2023
Installed gasket. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Bedford Heights, OH 44146
Gabriel P
Job Details: 02/16/2023
Ran diagnostic found error code f7e4 basket re engagement check shifter wire connections there good check slider to make it slide up and down is good ran calibration and auto test pass advise to monitor unit working as design
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Seven Hills, OH 44131
David R
Job Details: 02/16/2023
"Cc unit will not go through entire cycle and not draining. Long Drain error, Over Suds error. Emptied water in unit. Drain pump does not have debris in it. Will just hum and propeller blades not moving. Also found loose washplate, splines are starting to break apart. Will need new drain pump and washplate.; ordrng 1 WPW10581874 (Drain pump) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Atwater, OH 44201
Brian M
Job Details: 02/16/2023
Cc unit not making ice and making Found frost build up on freezer caused by door not shutting due to loading Advised to let unit defrost
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Kent, OH 44240
Brian M
Job Details: 02/16/2023
Cc of noise when opening fridge door Found hinge needed greased and reseated OP Test Ok
We serviced a
KENMORE REFRIGERATOR
Model 106.749394
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/16/2023
"Cc: water leaking into ff section, freezer floor frozenFound unit drain tube plugged. Needs drain cleared; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Brian M
Job Details: 02/16/2023
"Cc unit wont run unless you unplug it and replug it in According to tech sheet that should only have an issue if diagnostic was ran Can not duplicate but suspect issues With encoder control, and harness ; ordrng 1 W11335101 (Harness) and 1 W11481116 (Encoder) and 1 W11513246 (Control) and 1 W11513259 (Cord)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/16/2023
Installed capacitor. Ran auto test. Op test ok
We serviced a
GE WASHER
Model GTW685BSL1WS
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/16/2023
"Cc u it not working properly, stated that unit stopped mid cycle, verified and unit is leaking oil from the gearcase, unit needs gearcase, motor, shifter, and clutch-pulley, customer will not proceed with the repair ; ordrng 1 WH03X33731 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Clutch) and 1 WH49X25375 (1/2 hp motor and nut)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Pepper Pike, OH 44124
Manny
Job Details: 02/16/2023
"Cc unit not working and giving error code F7E1 verify, ran diagnostics and found codes F7E7 and F7E1 both for motor and basket speed fault, ran tachometer test and not detecting basket spin, set unit to a manual fast spin motor just hums unit needs shifter and cap, replaced capacitor and shifter, opt test ok ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Brian M
Job Details: 02/16/2023
Found capacitor to have a hole and leaking Replaced Ran test cycle OP Test Ok
We serviced a
GE DISHWASHER
Model PDT715SMN0ES
Near Chesterland, OH 44026
Joe O
Job Details: 02/16/2023
Installed drain pump. Tested. Pump running. Not draining. Vacuumed out from drain hose cleared drain hose. Tested again. Op test ok
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near University Heights, OH 44118
Manny
Job Details: 02/16/2023
"Cc unit making noise. Ran diagnostics, found F5e2 for door lock error, verified and lock is good, ran auto cycle and heard a noise coming from the back, took back cover off and found rotor bolt loose, fasten bolt reran auto test and no noise, opt test ok."
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near Garfield Heights, OH 44128
Brian M
Job Details: 02/16/2023
Adjusted burner valve to customers liking OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Seven Hills, OH 44131
David R
Job Details: 02/16/2023
"Replaced tubs, stator, clutch, rotor, slider, washplate, gearcase. Ran test 51/52. All components working. Good. All functions working, good. Op Test Ok."
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BBL01
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/16/2023
"Installed control. Microwave still giving f6e8 error. Spoke with bj, ohmed out harnesses. He led power. Blew fuse during testing. Needs microwave fuse; ordrng 2 WP4375321 (fuse)s"
We serviced a
GE DRYER
Model GFDR270EH0WW
Near University Heights, OH 44118
Manny
Job Details: 02/16/2023
"Cc unit making noise, verified and unit sounds like something is broken inside, took apart and roller support on bulkhead is bend and rollers are hard to spin, and theres is damaged to the drum where the support bend, unit will need drum, front bulkhead, and all 5 rollers, support still good and can be reused. Customer will not proceed with the repair.; ordrng 5 WE03X10016 (roller asm wheel)s and 1 WE20X10160 (support drum front) and 1 WE21X10026 (drum assembly), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089AEP12
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/16/2023
"Control making clicking sound and not making unit work ordering ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2023
"Customer complaint that unit fills too much, Ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, found hot water line disconnected from wall, advised customer that hot water line needs to be connected, pressure hose is clear, started normal wash cycle, unit started filling, motor is not running, just humming, found bad capacitor, unit needs new capacitor; ordrng 1 W11158830 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2023
"Customer complaint that unit is leaking, confirmed, found water line not inserted properly, corrected, op test good"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44111
Marie V
Job Details: 02/16/2023
"Cc that the top burner is not cming off to clean in. Also flames are too high, corrected all burners. Also unit will need small burner and right front. Cust will install. ; ordrng 1 WPW10515453 (Small burner) and 1 WPW10636224 (Burner top)"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18PNZB2
Near Waite Hill, OH 44094
Dan H
Job Details: 02/16/2023
"Found heat exchanger falling apart, heat exchanger is part of evaporator assembly, unit needs new evaporator ; ordrng 1 WPW10218037 (Evaporator)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS0
Near Chardon, OH 44024
Dan H
Job Details: 02/16/2023
"Installed new air damper, found last air damper that was installed was missing foam gasket, installed new filter head, advised customer to monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Andover, OH 44003
Dan H
Job Details: 02/16/2023
"Customer complaint that unit is backfilling with water, ran test cycle, unit filled, washed and drained, started normal wash cycle, unit filled and began washing, unit drained, unable to duplicate the problem ,unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model DWU9200AAX
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/16/2023
Replace seal opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details: 02/16/2023
"Cc that the unit is not completing cycle. Ran diag , no error codes. Ran auto test, pass. Tilted unit, found oil from gearcase. Ordering gearcase, cam and belt. Will replace latch on return visit. ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KW2A
Near Cleveland, OH 44102
Marie V
Job Details: 02/16/2023
"Cc of unit making noises and not working. Con. Unit will run motor and drain pump but it will not add any water. Verify voltage going to float switch, none, also verify voltage going to water valve none. Unit will need new timer. ; ordrng 1 154858101 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Lakewood, OH 44107
Marie V
Job Details: 02/16/2023
"Cc that the unit is not working and it showed an error code. Confirmed, found error code f6e2 communication error and f2e1 ui stuck button. Took panel off and verify voltage going to panel has 5vdc. Unit will need panel. ; ordrng 1 W10838672 (Control panel)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Lakewood, OH 44107
Marie V
Job Details: 02/16/2023
"Replaced pump motor, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 02/16/2023
"Customer complaint that unit is not working m started normal wash cycle, door locked, unit filled and began washing, , repeated with same results, unit is operating as designed"
We serviced a
KENMORE REFRIGERATOR
Model 106.51133213
Near Westlake, OH 44145
Gabriel P
Job Details: 02/16/2023
"Replace led light,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Strongsville, OH 44149
David R
Job Details: 02/16/2023
"Cc unit not cycling through. No error codes. Ran diagnostics test mode. Did not agitate or spin. Buzzing noise. Followed SP #: W11632927. Replaced cap from t/s. Ran diagnostics again. Good, all components working. Ran a quick wash, good. Op Test Ok ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Chardon, OH 44024
Jason N
Job Details: 02/16/2023
"Cc unit not drying dishesRan diagnostics, found codes f4e2 for heater open, unplugged or bad relay. Pulled unit and checked element continuity. Found element reading open, terminal damaged. Replaced element using customer supplied pre Id part. Reset fault code and ran auto test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Lorain, OH 44053
David R
Job Details: 02/16/2023
Replaced FF LED module. Tested. Good. All lights working. Op Test Ok
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near North Ridgeville, OH 44039
David R
Job Details: 02/16/2023
Cc oven bake not working. Found broken bake element. Ordering element. ; ordrng 1 W10779716 (Element)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/16/2023
Cc unit not starting Found unit completely functional no issues Ran diagnostics test no errors and no issues with dispenser OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 02/16/2023
Cc unit not advancing Found customer using warm setting and hot water shut off Advised on settings Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Avon Lake, OH 44012
Marie V
Job Details: 02/16/2023
"Cc that the unit is not making ice. Took temps 0* on freezer , 41* in fresh food section and 8* inside ice box. Jump stared ice maker it wont stop cycling. Unit will need new. Replaced from T/S. Unit cycled and filled with water. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG DRYER
Model DE612
Near Painesville, OH 44077
Dan H
Job Details: 02/16/2023
"Installed new rollers,, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Mentor, OH 44060
Joe O
Job Details: 02/16/2023
Installed control and thermistor. Entered manual defrost. Unit defrosting. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
IKEA REFRIGERATOR
Model IX5HHEXWS01
Near Cleveland, OH 44113
Manny
Job Details: 02/16/2023
"Cc unit not cooling in the Ff, verified and no cool in the Ff temps 49* and in fz 5, found evap with frost check defrost sensor and out of range, unit needs defrost sensor.; ordrng 1 WPW10165425 (bimetl-def), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near South Euclid, OH 44121
Manny
Job Details: 02/16/2023
"Replaced door and grille, opt test ok"
We serviced a
MAYTAG WALL OVEN
Model CWG3600AAB26
Near Richmond Heights, OH 44143
Manny
Job Details: 02/16/2023
"Cc unit temps are off, verify and unit keeps overheating, temps on my probe were 505and on display 350 unit needs main control and probe sensor, customer will not proceed with the repair ; ordrng 1 WPW10201912 (cntrl-elec) and 1 WP74011433 (sensor- ov), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9051YW1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/16/2023
"Cc unit not heating Cheek for flame, no power to igniter. Checked all thermals. Found thermal fuse open. Replaced thermal fuse using truck stock part. Reran dryer op test, good ignition and flame. Good airflow at vent outlet. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mantua, OH 44255
Jason N
Job Details: 02/16/2023
Cc unit making a banging noise in spin cycleRan spin and drain cycle. Found drain hose slapping against the back panel. Rerouted drain hose. No abnormal sounds heard. Op test good.