We serviced a
KENMORE REFRIGERATOR
Model 106.5959299
Near Westlake, OH 44145
Angel
Job Details: 02/14/2022
"Cc that unit was not dispensing ice and not making ice. Verified and found icemaker did not finish cycling tried resetting and cycling but would not cycle will need icemaker. The auger motor would not function either i could not hear the switch clicking so removed front ui cover and found the tab that holds the switch was broken so the paddle was not able to press the switch will need switch cover. Ordering parts.; ordrng 1 WP2180226 (Cover) and 1 4317943 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model 36315165794
Near Madison, OH 44057
Dan H
Job Details: 02/14/2022
"Customer complaint that unit is not starting, confirmed, wash motor is not starting, wash motor is receiving 120vac , unit needs new wash motor, customer does not want repair ; ordrng 1 WD26X10013 (Wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE0
Near Painesville, OH 44077
Dan H
Job Details: 02/14/2022
"Customer complaint that unit is not cooling properly, fresh food temperature at 46 degrees, freezer section temperature at 45 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unit needs new control, also filter will not stay in filter housing, unit needs new filter head; ordrng 1 A01078804 (Cntrl) and 1 242009602 (Filter head)"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near Willoughby, OH 44094
Dan H
Job Details: 02/14/2022
"Customer complaint that unit is leaving white streaks on clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, agitator is working, fill valves are both working, unit drains and spins, unable to duplicate the problem , unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS
Near Mentor, OH 44060
Dan H
Job Details: 02/14/2022
"Installed new ice maker , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Solon, OH 44139
Brian M
Job Details: 02/14/2022
Complaint unit not advancing Found unit to have cold water shut off Advised on why unit needs cold water turned on OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near Willowick, OH 44095
Joe O
Job Details: 02/14/2022
Cc: loud thumpingCustomer stated they purchased unit as open box from Best Buy and unit has big dents hitting the drum. Popped dents out away from drum. Tested. Op test ok Advised customer warranty will not cover cosmetic. Customer showed pop
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Parma, OH 44134
Gabriel P
Job Details: 02/14/2022
"Found pulley squeaking replace from t/s,opt test ok ; used 1 279640 (PULLEY-IDR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
David R
Job Details: 02/14/2022
"Replaced splutch assembly, actuator and belt. Found cam parts had broken, causing rubbing against bottom shield. Ran diagnostics, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44113
Marie V
Job Details: 02/14/2022
"Cc that the freezer is not cooling properly. Took temps when arrived freezer 2* and fresh food section is. 33*. Unit is running correctly. Evaporator fan and condenser fan are running same with compressor. Cust can notice temp raise when is on defrost mode specially when freezer is not full. Set temp on freezer 2 * lower, .Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Mentor, OH 44060
Dan H
Job Details: 02/14/2022
"Customer complaint of electrical burning smell, inspected control and user interface , no burning noticed, ran test cycle , nothing burned underneath unit, found unit leaking from sump, unit needs new sump assembly , customer does not want repair at this time; ordrng 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Shaker Heights, OH 44122
Corina B
Job Details: 02/14/2022
Replaced the drain pump and the float switch. Found the waterline dripping. Advised cust to keep an eye on the waterline. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Willowick, OH 44095
Joe O
Job Details: 02/14/2022
Cc: intermittently will not turn onFound no stored error codes. Found unit connected to extension cord. Cord not suppling constant power. Need electrician
We serviced a
KITCHENAID RANGE
Model KCGC506JSS00
Near Painesville, OH 44077
Dan H
Job Details: 02/14/2022
"Customer complaint that house was recently converted to propane and plumber broke two orifaces while converting, confirmed, found two front burner orifaces broken, unit needs new orifaces; ordrng 2 W11337062 (Rf lf orifaces)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Painesville, OH 44077
Dan H
Job Details: 02/14/2022
"Customer complaint that unit is not making ice, ran ice maker diagnostics no error codes found, ice maker harvests, valve opens, found fill tube frozen, heater is receiving 120vac , unit needs new heater; ordrng 1 W11087201 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.67032601
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 02/14/2022
Replaced the heater. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXXY01
Near Solon, OH 44139
Corina B
Job Details: 02/14/2022
"Replaced the valve. Tested the water, no leaks. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Mentor, OH 44060
Joe O
Job Details: 02/14/2022
Cc: squealing noiseFound gear case leaking onto belt causing belt to slip. Needs gear case. ; ordrng 1 WH49X27322 (kit transmission pla)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Painesville, OH 44077
Joe O
Job Details: 02/14/2022
Installed lower spray arm. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near South Euclid, OH 44121
Corina B
Job Details: 02/14/2022
"CC that the u it stops and the screen goes blank, never finishes a cycle. Confirmed. Found the drain hose laying on the ground. Raised the drain hose started a cycle the power would flicker. Checked the outlet, the prongs are loose. Plugged washer into a different outlet, started a cycle. Unit did not turn off. Opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Solon, OH 44139
Brian M
Job Details: 02/14/2022
Cc control goes out then kicks back on Unit it operating properly at this time Advised next time if it goes out to switch outlets to determine if its a outlet issue or if its a control issue
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Bedford, OH 44146
Brian M
Job Details: 02/14/2022
Cc no coolFound no pressure in system Needs evap and compressor Part not in stock office to schedule ; ordrng 1 W11507067 (Evap) and 1 WPW10750849 (compressor) and 1 WPW10143759 (dryer)
We serviced a
GE REFRIGERATOR
Model CVE28DM5NBS5
Near Chesterland, OH 44026
Brian M
Job Details: 02/14/2022
"Cc no water after replacing filter Found unit getting water at the back but not at dispenser Possibly a filter Customer to order a new filter if still not water then its an issue with the line and filter head Gave quote ; ordrng 1 WR17X31816 (Filter head) and 1 WR17X31817 (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Painesville, OH 44077
Joe O
Job Details: 02/14/2022
New dispenser drawer broken. Re ordering dispenser drawer. 2 techs needed; ordrng 1 W11524105 (Dispenser drawer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/14/2022
"Cc unit shut down and filled dispense not working properly againCalled wp techline, Bruce, possible wiring issue, checked all harness in freezer and refrigerator section, or UI board if all wiring checked good. Ordering Ui panel, will inspect wiring on return visit. ; ordrng 1 W11330971 (UI panel) and 1 WPW10675033 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44128
Manny
Job Details: 02/14/2022
"Replaced UI set unit to diagnostics and unit stops at step 6 called wpl tech line at 11:28am spoke to Leon and told him what parts we replaced and unit still have the same issue, he said could be owi sensor he had me disconnected the owi sensor and run diagnostics with sensor disconnected finished talking to tech at 12:0pm he advise to order owi sensor. Ordering owi sensor.; ordrng 1 W11410464 (Owi sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details: 02/14/2022
"Cc unit not cooling, hasnt heard compressor or fans for 2 weeks, customer had another company come out, did not do anything but said it is a sealed system repair. Temp reads 50 both sections. Unplugged unit, Plugged in. Unit compressor kicked on and fans all running. Let sit for 10-15 mins and took temps. Unit is starting to cool. Can hear refrigerant going through and valve switching from FF section to FF and all fans coming on properly. Suggested leaving water bottle in each section and monitor for 24-48 hours. After if still not cooling would recommend dye filter being replaced. As of today, unit is good, customer to monitor. Customer paid SVC only today."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brecksville, OH 44141
David R
Job Details: 02/14/2022
"Cc unit will not go pass sensing. Found No Fill Long Fill error code. Found hot water not turned on, corrected. Cleared error. Ran diagnostics cycle. All components working. Ran calibration cycle as well. Good. Ran a normal cycle, went pass sensing into wash, good. Let customer know about hot water needing to be on unless using strictly tap cold. Customer recently had people out to replace hot water and furnace, forgot to turn machines hot water back on. Op test ok."
We serviced a
KENMORE WASHER
Model 11026912691
Near Westlake, OH 44145
Angel
Job Details: 02/14/2022
"Cc that unit was making loud sound when agitating. Verified and found agitator cam worn will not grab when going back and forth on Agitation will need to be replaced. Ordering part.; ordrng 1 285810 (Agitator cam), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB6
Near Parma, OH 44134
David R
Job Details: 02/14/2022
"Customer pulled out in middle of floor before I arrived. Cc unit front Ui control not working. Not being able to go into program mode. Display showing all 8s waiting for program. All wire conventions are good. Will need main control. Ordering control ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JMW2430WS02
Near Rocky River, OH 44116
Angel
Job Details: 02/14/2022
Replaced glass. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 02/14/2022
Customer complaint of not drying ran diagnostic no error found and ran test heater turn on to 197 degrees working as design
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Brecksville, OH 44141
Gabriel P
Job Details: 02/14/2022
"Replace float switch,then ran auto test pass,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Brooklyn, OH 44144
Marie V
Job Details: 02/14/2022
"Ran entitlement it shows in warranty. Cc that the unit does not works. Confirmed, ignitor does not light up.verify power has 120V, ignitor was installed too close to the gas valve and it shorted out. Replaced ignitor from T/S. Tested unit. Op test ok; used 1 279311 (IGNITOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Parma Heights, OH 44130
Marie V
Job Details: 02/14/2022
"Cc that the unit fills up and drain but does not wash. Confirmed motor is receiving 122v. Unit will need new pump motor. Replaced pump motor from T/S. Tested unit, no leaks. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44130
David R
Job Details: 02/14/2022
Replaced water valves and belt. Ran diagnostics and calibration. Good. Op test ok.
We serviced a
KENMORE DRYER
Model 417.947023
Near Cleveland, OH 44129
Manny
Job Details: 02/14/2022
"Replaced ordered parts, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Aurora, OH 44202
Jason N
Job Details: 02/14/2022
"Cc unit not cooling againConfirmed unit at room temperature. Compressor is running, checked pressure, low side in 20 in vacuum. Charged system with nitrogen, found leak at suction line joint, incomplete solder flow. Repaired joint, brought system down to 29 in/hg vacuum, tried to charge system with 4.5oz of r134a, no good, compressor is not pumping, low side reading 35 psi. Unit will need compressor replaced again. Compressor not showing in stock at Marcone. ; ordrng 1 W11393142 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Cleveland, OH 44124
Jason N
Job Details: 02/14/2022
"Cc unit not making iceCustomer stated unit didnt make ice for about a week then slowly started making ice. Ran manual ice maker harvest test, ice maker having a hard time kicking out ice. Mold heater not turning on. Unit needs ice maker.; ordrng 1 D7824706Q (Icemaker)"
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Strongsville, OH 44149
David R
Job Details: 02/14/2022
Replaced latch and main control. Ran diagnostics and normal cycle. Good. Op test ok.
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Willoughby, OH 44094
Corina B
Job Details: 02/14/2022
"CC that the unit is not getting hot. Confirmed. Checked the heater, open. Will need a new heater. ; ordrng 1 WE11X21156 (Heater)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/14/2022
"Replace console and control then ran calibration and auto test pass,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Avon Lake, OH 44012
Angel
Job Details: 02/14/2022
Cc that unit will not make sound when turning knob or pressing buttons. Confirmed unit will not make the sounds made sure all wires were good and tried reseting and would not work will need console replaced. Ordering part office to reschedule out of stock on my end.; ordrng 1 W11478526 (Ui)
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Amherst, OH 44001
Angel
Job Details: 02/14/2022
Replaced console tested and working as should. Opt test ok.
We serviced a
GE DISHWASHER
Model GDF570SSJ5SS
Near Cleveland, OH 44102
Manny
Job Details: 02/14/2022
"Cc unit not draining at all, found unit full of water, tried setting in a drain and unit wont drain, removed kick plate and heard drain pump, humming. Unit will need a drain pump. ; ordrng 1 WD19X24829 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Grafton, OH 44044
Marie V
Job Details: 02/14/2022
"Took POP . Cc that the unit is not making ice. Confirmed. Took temps 0* on freezer 38* on fresh food. Cycled ice maker it filled up with very little water, check the water pressure at the door. Not too good. Verify valve and opened all the way. Cycled ice maker now it filled all the way. Explain cust that the water line needs to Be open all the way. Advice cust to to allow ice maker few hours to starts making ice.Op test ok"
We serviced a
FRIGIDAIRE FREEZER
Model GLFH17F8HWE
Near Westlake, OH 44145
Angel
Job Details: 02/11/2022
"Cc that unit was not cooling and high temp alarm started beeping. Checked temperature and was at 56* also unit display said OF which could be because of low on freon or was just off customer had tried to put up temperature and no luck unit was completely off only lights were working got unit to turn on by lowering the temperature on unit and waited about 15mins to see if it had any frost pattern unit had no frost pattern at all. Will need evaporator, compressor, and filter drier. Gave customer estimate and said he will just get a new unit. Charged service call.; ordrng 1 297414901 (Evaporator) and 1 5304478809 (Compressor) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Ravenna, OH 44266
Brian M
Job Details: 02/11/2022
Cc no cool Found evap frosted due to clog in drain tube Cleared ice OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG114SWQ0
Near Ravenna, OH 44266
Brian M
Job Details: 02/11/2022
"Cc no bake or broil Found igniter faintly glowing not pulling enough amps to open Needs igniter ; ordrng 1 W10918546 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model GHW9400PT0
Near Avon, OH 44011
Angel
Job Details: 02/11/2022
Replaced inlet valve tested unit. Opt test ok.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS3
Near Chardon, OH 44024
Joe O
Job Details: 02/11/2022
"Cc: door switches broke, not startingFound interlock switch broke. Needs interlock switches. Replaced interlock switches. Tested. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Willowick, OH 44095
Joe O
Job Details: 02/11/2022
"Cc: not draining. Found unit has no drain loop installed, and drain hose plugged. Needs drain hose; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (drain hose)"
We serviced a
WHIRLPOOL DRYER GAS
Model WGD8600YW0
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/11/2022
"Installed belt, and idler pulley. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5700SW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/11/2022
Found fuse open customer already had a fuse replace opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KENMORE WASHER
Model 110.2235251
Near Grafton, OH 44044
Marie V
Job Details: 02/11/2022
"Cc that the unit is not spinning the clothes out all the way. Ran diag found error code F0E5 off balance load detected. Ran auto test , found hub stripped. Do not have part on my truck will have to order. Cust paid SC and parts, ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Geneva, OH 44041
Dan H
Job Details: 02/11/2022
"Customer complaint that door will not close, confirmed, hinges are bent, unit needs new hinges ; ordrng 1 WP8534854 (Hinge l) and 1 WP8534853 (Hinge r), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDC555DW2
Near Westlake, OH 44145
Manny
Job Details: 02/11/2022
"Cc unit stop heating, four open thermal cutoff, replaced cutoff with T/S #279816, ran normal cycle, opt test ok; used 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44135
Manny
Job Details: 02/11/2022
"Cc that unit wasnt making ice, stated that she talked to AP and that she told her how to turn the ice maker on, but wanted me to still do a wellness check on the unit to verify that everything is working properly. Ran service test and all components are operational. Unit is making ice and working as designed."
We serviced a
GE REFRIGERATOR
Model pfe28kmkbes
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/11/2022
Cc: not making iceFound temps at 39 in ff section and 2 in freezer. Found ice maker turned off. Turned unit on. Ran manual cycle and fill unit cycling and filling. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Kent, OH 44240
Brian M
Job Details: 02/11/2022
Cc no ice Found sensor open during testing Found that I forgot to plug in sensor OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Streetsboro, OH 44241
Brian M
Job Details: 02/11/2022
Needs door switch ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Avon Lake, OH 44012
Angel
Job Details: 02/11/2022
Cc that unit is leaking when icemaker is calling for water. Removed ice bin and had ice on bottom. Removed ice maker from place and found that the fill cup was full of ice causing the water to fall all around the bin and bottom of tray steamed out all ice and found the fill tube frozen as well will need water valve replaced. Ordering part.; ordrng 1 WPW10312696 (Inlet valve)
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Avon Lake, OH 44012
Angel
Job Details: 02/11/2022
Replaced lid and hinges. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, OH 44136
David R
Job Details: 02/11/2022
R600 unit. Forgot to put my R600 gauges on truck. Unit is in basement and still cooling. Rescheduling.**4 count ; schdld next appmnt for 2/11 FRI 1-4
We serviced a
MAYTAG DRYER
Model MEDC215EW
Near Wickliffe, OH 44092
Corina B
Job Details: 02/11/2022
"CC that the cord caught fire. Confirmed. Found the outlet prongs caught on fire. Will need an electrician. Checked the wires inside the dryer, good. Opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Geneva, OH 44041
Dan H
Job Details: 02/11/2022
"Customer complaint that unit only agitates and does not advance to spin cycle, ran diagnostics found f2e1(stuck key) error code, key is working, ran manual test cycle unit spins and agitates, valves open and close, drain pump is working, ran recalibration cycle, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Columbia Station, OH 44028
Marie V
Job Details: 02/11/2022
"Cc that when using unit it makes a noise. Confirmed noise comes on when cooling fan starts, removed unit and verify fan adjusted all screws and the insulation between the fan and back panel, to stop the raddled. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LSB6000PQ2
Near University Heights, OH 44118
Manny
Job Details: 02/11/2022
"Cc unit drain on the front, removed cabinet and found drain pump cracked and leaking, unit will need a drain pump; ordrng 1 WP3363394 (drain pump)"
We serviced a
WHIRLPOOL WASHER
Model GSQ9611KQ0
Near South Euclid, OH 44121
Joe O
Job Details: 02/11/2022
"Cc: not agitating, spinning, or drainingFound gear case leaking oil. Found motor just humming. Removed motor, motor still humming. Starts with assistance. Found lid switch broken. Found broken wires in harness. Needs gear case, lid switch, screws, harness, coupler, motor, basket drive assembly, and start capacitorHarness shows discontinued ; ordrng 1 3955197 (Harness(discontinued)) and 1 WP8572720 (stater capacitor) and 1 WP3352287 (motor-drve) and 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285753A (coupling,motor) and 2 WP3356311 (screw)s and 1 3949247V (switch-plg)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Euclid, OH 44117
Jason N
Job Details: 02/11/2022
"Cc unit ice maker works intermittently, door not opening for water filterFound ice bin full of ice at this time. Checked wires in door harness at hinge. Found wiring exposed. Unit needs freezer door. Checked water filter door, found filter jammed in housing, unable to release. Able to pry filter out. Reinserted filter and tested opening and closing of housing door. Opens and closes properly. Advise D customer 6-8 weeks for a door, and when door arrives to call office to schedule next service date.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Cleveland, OH 44124
Jason N
Job Details: 02/11/2022
"Cc unit not dispensing water and ice maker does not shut offCustomer stated water dispense does not work, she tried changing filter, did not help. She also stated ice maker does not shut off, ice builds up in container to the point where she can not pull it out. Confirmed, unit needs ice maker. Checked water dispense, no water at dispense. Disconnected fitting on bottom of door to check for water, good water pressure. Water line in door frozen. Flushed water water down tube, able to thaw, good dispense. Quoted customer for ice maker replacement. Ordering ice maker. ; ordrng 1 WR30X10093 (Icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/11/2022
"Cc unit doors not level and not closing correctlyFound LH door slightly lower then the right, and mullion barely catching mullion receiver. Leveled unit using leveling feet. Mullion rail catching properly but added nylon washers to receiver to ensure mullion will always catch. Op test good. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland, OH 44102
Gabriel P
Job Details: 02/11/2022
Found error code f9e1 long drain took drain pump apart found a sock stuck clear out try running and drain cycle on manual test is good opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 02/11/2022
"Found loose neutral wire correct issue,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDX700XL0
Near University Heights, OH 44118
Manny
Job Details: 02/11/2022
"Replaced parts ordered, blower wheel was stripped and had to cut it with angle grinder, door switch was broken replaced door switch with T/S #WPW10569603, ran normal cycle, opt test ok; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Aurora, OH 44202
Jason N
Job Details: 02/11/2022
"Cc unit making vibration noises Found condenser coils on bottom of unit vibrating on floor. Unit not on leveling feet, raised unit up onto leveling feet, vibration ceased. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FHTXMB04
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/11/2022
"Cc: leakingCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Found 1/4 in line to filter housing has pin hole. Installed 1/4 to 1/4 John guess fitting. Tested. Op test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bedford, OH 44146
Gabriel P
Job Details: 02/11/2022
"Found air on lines correct issue is not leaking no more,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, OH 44133
David R
Job Details: 02/11/2022
Replaced control and UI and both door switches.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Avon Lake, OH 44012
Angel
Job Details: 02/11/2022
Cc that unit was thawing out ice cream customer has the unit in the garage. Explained to customer that if the unit is in a temperature that lower than 50* the unit will stop working and not turn on the compressor because the temperature inside unit is getting to cold and make the compressor stop running. Customer stated that they were having the problem inside the house as well so I removed freezer back cover and made sure it was getting a good frost pattern and it was. So since the problem was a issue inside home as well im ordering the control since its working intermittently. Ordering part.; ordrng 1 W11446726 (Ui)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Euclid, OH 44117
Corina B
Job Details: 02/11/2022
"Checked power at the control, 0 volts. Checked the terminal block, 0 volts. Found the breaker turned off. Light came back on flashing normal. Unit will not start. Fault code f1 e1 control acu. Call t/l Leon file# 773295136 To replace the keypad. Advised cust to call customer care team to replace the unit. ; ordrng 1 W11414079 (Ui) and 1 W11413965 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, OH 44143
Joe O
Job Details: 02/11/2022
"Cc: not making ice, filter not releasingFound fill tube frozen. Ice maker cycling. Found fill tube heater open. Needs freezer door and filter housingCustomer does not want to repair at this time; ordrng 1 LW11026425 (dor-fip) and 1 W11162042 (housing), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Bedford, OH 44146
Gabriel P
Job Details: 02/11/2022
"Gearcase sound very loud and they are locking need gearcase gave estimate customer will install them self ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Strongsville, OH 44149
David R
Job Details: 02/11/2022
"Replaced hinge and lid. Tested, locks. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Westlake, OH 44145
Angel
Job Details: 02/11/2022
"Cc that unit is freezing stuff. Found unit on freezer at 5* and ff section at 30*. Removed thermistor cover and tested thermistor and its reading out of range will need thermistor replaced. Ordering part.; ordrng 1 W11438736 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSR7333PQ0
Near Maple Heights, OH 44137
Gabriel P
Job Details: 02/11/2022
"Customer complaint not spinning found motor coupling broken replace ,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44149
David R
Job Details: 02/11/2022
"Cc unit making a whining noise and was leaking from left side, said he tried duplicating it but has not been making noise or leaking recently. Took off kickplate, adjusted right side leg to make unit a little more even. Ran different cycles, no noise, listening to wash motor. Ran test diagnostics, good. Customer to monitor and if problems persist. Would order wash motor assembly W11460945 and valve W11434044 and set as 2 count. As of today unit test good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
Angel
Job Details: 02/11/2022
Cc that unit has a code on display saying to redistribute load (OOB) which is off balance and a F0E7 error. Verified in ServiceMatters and found service pointer on both issues and unit has to have a software update to fix issue. We downloaded app with customer and tried to connect unit but i had no luck. Gave customer the whirlpool number to contact customer service to get her unit connected and to be able to get the software update on her unit to fix issue. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/11/2022
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model LSB6500FW4
Near Aurora, OH 44202
Corina B
Job Details: 02/11/2022
"CC that the unit is not working. Confirmed. Checked the door switch, 120 volts. Called BJ checked the press switch, good. Started to check power at the motor, and unit started up. Will need a timer. ; ordrng 1 WP3955765 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 02/11/2022
Replaced the ribbon cable. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Strongsville, OH 44149
David R
Job Details: 02/11/2022
Customer wanted a full clean out of the washer. We do not clean out unit but gave him charge for SVC and labor. Customer refused to pay and he called to talk to office. Customer did not want service. Wrote up what customer should pay and he didnt pay SVC. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWX700XL0
Near North Ridgeville, OH 44039
Angel
Job Details: 02/11/2022
"Cc that unit just keeps filling and will not stop. Ran diagnostics and unit had a overflow error code tested unit on a normal cycle and it would not stop filling you have to close the cold water line and than open it to stop. Unit will need main control because it keeps sending voltage to valve and stays open also ordering inlet valve. Checked underneath washer and the pulley shield was damaged from over loading and gearcase is leaking and loud when spinning. Will need gearcase, cam, pulley, and belt, as well. Ordering parts.; ordrng 1 W11132267 (Gearcase assembly) and 1 WPW10006384 (Belt) and 1 W10393562 (Control) and 1 W11168740 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Eastlake, OH 44095
Corina B
Job Details: 02/11/2022
"Replaced the cam, shifter and belt. Ran a calibration. Ran a manual agitate. Opt test ok"
We serviced a
MAYTAG DRYER
Model MGD6230HW1
Near Parma, OH 44130
Gabriel P
Job Details: 02/11/2022
Customer complaint of unit turning of on time dry after 20 minutes ran 2 large towels on time dry and it never shut off also check air flow is good also check the cycling of flame from back of unit and temp reach to 150 then it cycle off all the way to 120 then when turn on it when to 150 then cycle off call whirlpool they said replace operating thermal stat if they still have issue call consumer assist cause they cant find any problems with unit ; ordrng 1 Wp8577274 (Operating thermal stat)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS0
Near Pepper Pike, OH 44124
Manny
Job Details: 02/11/2022
"Cc unit not cooling, unit will need a evap harness, but part is discontinued at marcon, reach out to BJ and he did a nationwide search, and part is discontinued. Cant repair since part is no longer available. Cux paid for service"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/11/2022
"Cc unit made thumping noise RAn test cycle Could not duplicate Advised to watch Quoted for sump assembly ; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/11/2022
Installed compressor and drier Found unit not holding vac Checked connections with 140psi nitro no change in pressure Evacuated nitro Ran 28 inch vac Found compressor not starting Needs compressor ; ordrd 1 W11393142 (Compressor)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 02/11/2022
"Installed new heating element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Conneaut, OH 44030
Dan H
Job Details: 02/11/2022
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e6(motor fault) and f0e5(off balance) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"