We serviced a
KMHC319ESS0 Kitchenaid
Model Microwave
Near Valley View, OH 44125
Corey L.
Job Details: 06/26/2018
Customer complaint of a dim display, confirmed display is very faint, unplugged the unit, waited 1 min and plugged back in, display was fully illuminated, resetting the power has resolved the issue; Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Kirtland, OH 44094
Dan H
Job Details: 06/26/2018
Installed new doors and led board, op test good ; Job Cmpltd
We serviced a
KBFN402EPA02 KITCHENAID
Model REFRIGERATOR
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 06/26/2018
Cc that freezer had frosted over and ice bucket cannot be removed. Frosting in freezer has gone away. Advised Cust that likely the door was left open of a food item restricted the door from closing correctly. Closers and seal checks good. Found ice bin stuck. Removed and corrected install on rails. Now moving freely. Adjusted freeze settings. Ff temp settings check good. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Mentor, OH 44060
Arthur V
Job Details: 06/26/2018
Upon arrival ice maker is now working. Customer stated unit quit making ice so he unplugged unit and it started making ice. This has happened a couple of times. Ice bucket half full of ice and unit cycled and filled while in the home. Advised customer not to unplug unit if it happens again so that we can properly diagnose.. unit op test good at this time. Could not duplicate issue ; Job Cmpltd,
We serviced a
AGR6603SFW0 AMANA
Model RANGE
Near LaGrange, OH 44050
Macaulay G.
Job Details: 06/26/2018
Found range not always igniting correctly, not grounding at burner assembly. Repaired ground.; Job Cmpltd
We serviced a
WDT720PADB1 Whirlpool
Model Dishwasher
Near Bainbridge, OH 44023
Corina B
Job Details: 06/26/2018
CC that there is water in the bottom of the pump and motor and it smells. . Advised cust that is normal. Found the drain hose is below the sink. Raised the hose. Ran a calibration. Optest ok.
We serviced a
KDTE254ESS2 Kitchenaid
Model Dishwasher
Near Aurora, OH 44202
Brian M
Job Details: 06/26/2018
Cc that unit is not washing and soap dispenser not opening Found rubber gasket in soap dispenser exposed and keeping door from opening properly Put gasket into placeOP TEST OK
We serviced a
WTW7000DW0 Whirlpool
Model Washer
Near Valley View, OH 44125
Corey L.
Job Details: 06/26/2018
Customer complaint water doesn’t fill and LF code appears, ran diagnostics found f8e1 long fill, and f7e0 power loss, unit is plugged into gfi, found cold water not getting to the unit only filling with hot, all visible shut offs are open, advised customer to find why water is not getting to the basement; Job Cmpltd,
We serviced a
MVWB725BW0 MAYTAG
Model WASHER
Near Carlisle Township, OH 44044
Macaulay G.
Job Details: 06/26/2018
Found error code for rps sensor, washer not completing cycle. Office to order sensor.; ordrng 1 WPW10178988 (sensor)
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 06/26/2018
Unit is draining. Cust found small spot on water mat. Removed kick plate and ran normal wash. Unit is not leaking. No water spots on the floor. Advised it was likely residual water from last time unit was repaired.; Job Cmpltd
We serviced a
ED5LHAXWB00 WHIRLPOOL
Model REFRIGERATOR
Near Parma, OH 44129
Chad P.
Job Details: 06/26/2018
Found compressor seized. Needs compressor replaced.; ordrng 1 W10233961 (compressor)
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near North Olmsted, OH 44070
Brian B
Job Details: 06/26/2018
Replaced gearcase. Found splines in hub stripped out. Do not have in surplus stock. Office to order part.; ordrng 1 W10528947 (hub)
We serviced a
JFC2089WEP11 Jenn-Air
Model Refrigerator
Near Aurora, OH 44202
Brian M
Job Details: 06/26/2018
Cc that unit was freezing up in fridge Found ice built up on freezer floor Replaced drain with drain kit from truck stock Installed drain OP TEST OK
We serviced a
MBF1958XEQ1 Whirlpool
Model Refrigerator
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/26/2018
Cc of unit frosting up in freezer Ff36 fr10Found gasket creating a gap in left upper cornerSteamed gasket to make it pliable Gasket is now sealing ;
We serviced a
FAFW3001LW2 Frigidaire
Model Washer
Near Chardon, OH 44024
Corina B
Job Details: 06/26/2018
Replaced the lock and control. Ran a rinse and spin. Control would not line up for the cycles.
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/26/2018
Due to unit being unplugged upon arrival, we were not able to diagnose issues. There were no error codes and all components tested ok. Rescheduling to further diagnose issues. Advised customer to leave unit plugged in.
We serviced a
WRF540CWBB01 WHIRLPOOL
Model REFRIGERATOR
Near Geneva, OH 44041
Dan H
Job Details: 06/26/2018
Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator
We serviced a
WFG320M0BW2 WHIRLPOOL
Model RANGE
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/26/2018
Found top burners not sparking. Replaced spark module, tested oven, now working properly.; Job Cmpltd
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Parma, OH 44134
Chad P.
Job Details: 06/26/2018
Installed front panel. Op test ok. ; Job Cmpltd
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Independence, OH 44131
Chad P.
Job Details: 06/26/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Brian B
Job Details: 06/26/2018
Replaced mullion rail. Op test ok.; Job Cmpltd
We serviced a
MEDC215EW1 Whirlpool
Model Dryer
Near Willoughby Hills, OH 44094
Brian M
Job Details: 06/26/2018
MEDC215EW1
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Jefferson, OH 44047
Jeff M
Job Details: 06/26/2018
he drain hose is missing customer has a rubber hose in its place. And it is leaking; ordrng 1 W11169712 (DRAIN HOSE ), schdld next appmnt for 6/29
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 06/26/2018
Found voltage to light socket assy. No light. Needs socket and bulb ; ordrng 1 W10856866 (sockt-lite) and 1 W10888179 (BULB), schdld next appmnt for 6/29 FRI 8-12,
We serviced a
WFE515S0ES1 Whirlpool
Model Range
Near Cleveland, OH 44121
Corey L.
Job Details: 06/26/2018
ustomer complaint oven is not warming up, started bake for 350, unit preheated to 350 waited 15 extra min and explained why, temp at 365, unit is operating as designed
We serviced a
GU2275XTVY1 Whirlpool
Model Dishwasher
Near Lyndhurst, OH 44124
Corey L.
Job Details: 06/26/2018
Replaced panel, op test good; Job Cmpltd
We serviced a
LSQ9645KQ1 Whirlpool
Model Washer
Near Cleveland, OH 44120
Corey L.
Job Details: 06/26/2018
Installed coupler, op test good; Job Cmpltd
We serviced a
UDT555SAFP Whirlpool
Model Dishwasher
Near Cleveland, OH 44124
Corina B
Job Details: 06/26/2018
Replaced the parts listed. Optest ok
We serviced a
WFE540H0ES0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Dan H
Job Details: 06/25/2018
Customer complaint that right front knob is not working, found infinite switch screws had fallen out causing knob to hang inside console, installed new screws to infinite switch, right front element is working, op test good ; Job Cmpltd
We serviced a
WTW5600XW3 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/25/2018
Customer complaint that the cycle starts but then stops, ran diagnostics found f5e1(lid switch fault), f0e2( over suds condition) and f8e1(long/no fill) error codes, found drain hose laying on the floor, corrected, started normal wash cycle, unit filled and advanced to wash cycle, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
FFHS2611PFEA FRIGIDAIRE
Model REFRIGERATOR
Near Cleveland, OH 44105
Dan H
Job Details: 06/25/2018
Customer complaint that unit is freezing food, fresh food section temperature at 54 degrees, Freezer section temperature at 25 degrees, evaporator fan is running, compressor and condenser fan is running, Good frost pattern on evaporator, air damper is opened, unit need new control board, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 A01078804 (control)
We serviced a
TS22BRXAN00 ESTATE
Model REFRIGERATOR
Near Parma, OH 44134
Dan H
Job Details: 06/25/2018
Customer complaint that unit is leaking and is not making ice, found unit leaking at valve, tightened, no leak now, found ice maker fill tube frozen solid, unit needs new valve, shut off water until repair is made; ordrng 1 WP2315576 (valve-inlt)
We serviced a
MVWX655DW0 MAYTAG
Model WASHER
Near Grafton, OH 44044
Macaulay G.
Job Details: 06/25/2018
Replaced gear case. All tested ok except washer is making a noise when is agitates. Office to order hub assembly.; ordrng 1 W10528947 (drive hub kit)
We serviced a
WRF560SEYM05 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/25/2018
Replaced freezer door. Stretched seal, checked fit.
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Amherst, OH 44001
Macaulay G.
Job Details: 06/25/2018
Checked dishwasher, found top rack sprayer line slightly disconnected. Reconnected sprayer and tested dishwasher, operating properly. Set down water mitigation mat.; Job Cmpltd
We serviced a
KRSF505EWH00 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Chad P.
Job Details: 06/25/2018
Found neutral wire backed out of the evap fan quick connect. Corrected wire. Reset power to unit. Fan now running. Good frost Patterson on evap Op test ok. Advised to monitor. Thermistor checks good
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, OH 44024
Brian M
Job Details: 06/25/2018
Installed defrost bimetal Tested defrost OP TEST OK
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FLDM01
Near Timberlake, OH 44095
Jeff M
Job Details: 06/25/2018
The installed new part unit op tested good. Cust can install the emblem ; ordrng 1
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ0
Near Mentor, OH 44060
Jeff M
Job Details: 06/25/2018
he idler pulley was bad I replaced it with ts unit op tested good ; ordrng 1 279640 (pulley,idler), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, JOB COMPLTD
We serviced a
LA5500XSW0 Whirlpool
Model Washer
Near Bedford Heights, OH 44146
Corina B
Job Details: 06/25/2018
Replaced the water valve. Optest ok
We serviced a
CRE9600CCM Maytag
Model Range
Near Bedford Heights, OH 44146
Corina B
Job Details: 06/25/2018
Replaced the switches. Optest ng. The smaller burner is staying on a high heat. Will need a new switch. Called SM to order part ; ordrng 1 WP7403P238-60 (switch-inf)
We serviced a
WHIRLPOOL WASHER
Model WTW6709TW1
Near Willoughby, OH 44094
Arthur V
Job Details: 06/25/2018
Found unit has tons of softener residue causing issue. Took out washplate (see pics). Advised customer to clean washer using affresh several times to start and then at least once a month if residue continues time to get a new washer. ; Job Cmpltd,
We serviced a
KRFF707ESS01 KITCHENAID
Model REFRIGERATOR
Near Parma, OH 44134
Chad P.
Job Details: 06/25/2018
Found drain pan is not accessible with out putting unit on its side or landing unit back very far.
We serviced a
WEE730H0DS0 Whirlpool
Model Cooktop
Near North Ridgeville, OH 44039
Corey L.
Job Details: 06/25/2018
Buttons and display is dead, replaced control, op test good; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Willoughby, OH 44094
Arthur V
Job Details: 06/25/2018
Cust complaint water not dispensing and no ice Found no water coming out of filter housing. Needs filter housing ; ordrng 1 WPW10121138 (housing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt [SdLink
We serviced a
WFG520S0FS1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Brian B
Job Details: 06/25/2018
Found LF top burner not lighting and knob stem is cracked. Cleaned orifice hole and Ignitor. Used another knob to test burner. Burner now lighting. Will need new knob.; ordrng 1 W11122880 (BURNER KNOB)
We serviced a
WDT910SAYM2 WHIRLPOOL
Model DISHWASHER
Near Avon, OH 44011
Brian B
Job Details: 06/25/2018
Replace the top basket racks,they were broken of,explain cause about cleaning the filter ran cycle,opt test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Painesville, OH 44077
Arthur V
Job Details: 06/25/2018
Upon arrival found ice bucket FULL of ice. Customer states unit icemaker quit making ice for about 4 days then filled the bucket. Advised customer it could have been a jam that broke free on its own. Installed freezer lens supplied by the customer. Unit op test good. ; , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/25/2018
Found motor running but no action. Needs motor and sump assy ; ordrng 1 W11087376 (MOTOR SUMP ASSY ),
We serviced a
MAYTAG DRYER
Model MGDC215EW0
Near Jefferson, OH 44047
Arthur V
Job Details: 06/25/2018
, Found obstruction between drum and felt seal. Removed. Op test good ; Job Cmpltd,
We serviced a
WTW5000DW Whirlpool
Model Washer
Near Cleveland, OH 44106
Brian M
Job Details: 06/25/2018
Cc that unit does not work Found power going to board but board not turning on .. Need control board replaced ; ordrng 1 W10634026 (cntrl-elec)
Near Cleveland, OH 44120
Brian M
Job Details: 06/25/2018
WTW8500DW0 Whirlpool WasherCc that unit does not agitate Found wash plate loose from gear case Removed wash plate found washplate and gearcase spindle are damagedNeeds gearcase and washplate; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy),
We serviced a
MVWC425BW0 Maytag
Model Washer
Near Oakwood Village, OH 44146
Corina B
Job Details: 06/25/2018
Replaced the cam and gearcase. Ran a calibration. Normal wash and a drain and spin. Optest ok;
We serviced a
JCB2582WTF00 JENN-AIR
Model REFRIGERATOR
Near Rocky River, OH 44116
Dan H
Job Details: 06/25/2018
Customer complaint that fresh food section door is not closing properly, confirmed, found door closers worn out, ordering new fresh food section door closer
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 06/25/2018
customer complaint that unit is not starting, Ran diagnostics found f5e2(lid lock fault) error code, installed new lid lock, op test good. ; used 1 W10838613 (LATCH)
We serviced a
W8RXEGMWQ00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/25/2018
Found air leaks around door gaskets. Stretched seals. Used silicone around door frames of refrigerator; Job Cmpltd
We serviced a
WRT311FZDB00 WHIRLPOOL
Model REFRIGERATOR
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/25/2018
Replaced freezer door. Put silicone around door and in gaps around edges. Put mitigation mat under refrigerator.; Job Cmpltd
We serviced a
FFTR1821QB2 FRIGIDAIRE
Model REFRIGERATOR
Near North Royalton, OH 44133
Chad P.
Job Details: 06/25/2018
Found door seal came off door letting in warm moist air. Also handle broke off. Needs seal, handle and screw for handle. ; ordrng 1 240521303 (screw) and 1 242193212 (gasket-ref door) and 1 5304506471 (HANDLE)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44130
Chad P.
Job Details: 06/25/2018
Unit stored fault for fill valve thermistor. Found harness not fully inserted into control. Plugged in and reset power. Ran service mode, calibration and normal wash. Unit now working correctly. Op test ok. ; Job Cmpltd
We serviced a
WFG540H0ES1 WHIRLPOOL
Model RANGE
Near Lorain, OH 44052
Brian B
Job Details: 06/25/2018
Found LF burner not lighting. Ignitor is working. Cleaned orifice hole, adjusted low flame setting, leveled unit. All burners now lighting. Op test ok.; Job Cmpltd
We serviced a
MFX2876DRH00 MAYTAG
Model REFRIGERATOR
Near Lorain, OH 44052
Brian B
Job Details: 06/25/2018
Found freezer door gasket not sealing at upper right corner. Removed freezer door and used steamer to clear ice. Used steamer to reform freezer gasket. Now sealing. Op test ok
We serviced a
WED5800BW0 Whirlpool
Model Dryer
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/25/2018
Customer complaint door will not shut so dryer does not finish without propping door closed, confirmed found catch wore out, unit needs new door catch; ordrng 1 279570 (catch door dryer)
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 06/25/2018
Cc that no ice is being made Found ice maker rotating but not calling for water Needs ice maker ; ordrng 1 4317943 (icemaker only)
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Brian M
Job Details: 06/25/2018
Cc of unit not making ice Found ice maker rotating but not calling for water ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd
We serviced a
WRF560SMHZ00 Whirlpool
Model Refrigerator
Near Beachwood, OH 44122
Holly Butcher
Job Details: 06/25/2018
Found styrofoam stuck under bottom of freezer door seal Keeping it from closing properly Steamed ice out removed styrofoam OP TEST OK
We serviced a
KUDI02FRSS1 Kitchenaid
Model Dishwasher
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/25/2018
Cc that unit does not turn on Found thermal fuse replaced using truck stock Ran test cycle OP TEST OK ; used 1 W10258275 (BIMETAL)
We serviced a
WDT720PADM2 Whirlpool
Model Dishwasher
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/25/2018
Customer complaint dishes not drying and mold inside, ran diagnostics found,f7e1 no heat, found heating element open, unit needs heating element ; ordrng 1 W10518394 (heater)
We serviced a
WFW8740DW0 Whirlpool
Model Washer
Near North Olmsted, OH 44070
Corey L.
Job Details: 06/25/2018
Customer complaint washer not draining, found drain tube too far down standing pipe not allowing unit to fully drain, corrected and fastened in place, op test good;
We serviced a
KSC24C8EYY02 Kitchenaid
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 06/25/2018
Replaced LED module, op test good; Job Cmpltd
We serviced a
KFCO22EVBL5 Kitchenaid
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 06/25/2018
Retested ice maker again, heard a rattling in the ice maker and opened up ice maker, found heater contact, burnt and corroded,replaced ice maker it’s ts, op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39)
We serviced a
MGDX655DW2 Maytag
Model Dryer
Near Solon, OH 44139
Corina B
Job Details: 06/25/2018
Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Replaced the parts listed. Optest ok;
We serviced a
MVWB835DW Whirlpool
Model Washer
Near Franklin Township, OH 44240
Corina B
Job Details: 06/25/2018
MVWB835DW
We serviced a
MGDC215EW2 Maytag
Model Dryer
Near Garrettsville, OH 44231
Corina B
Job Details: 06/25/2018
CC that the unit is not heating, tap on panel unit turns on. Checked the timer, 120 v. Checked the fuse 120 v. Unplugged the motor connector, plugged back in heating. Would not turn back on. will need a new wire harness. Called SM to order parts ; ordrng 1 279827 (motor!dryer) and 1 W10865748 (harns-wire) and 1 WP694089 (wheel)
We serviced a
ED5FVGXWS07 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 06/25/2018
Found ice maker has only made one set of cubes since last visit. I.m. Has cubes but will not eject them. Found thermostat open. Replaced and cycled ice maker. Op test ok. Advised 24 hrs to fill the basket. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd
We serviced a
WDF520PADM0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 06/25/2018
Installed new control board, op test good ; Job Cmpltd
We serviced a
WRT541SZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 06/25/2018
Customer complaint of frost build up in freezer section, found left side of fresh food section door not sealing to cabinet, used heat and petroleum jelly to adjust door gasket and stick it to cabinet, op test good
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Lakewood, OH 44107
Dan H
Job Details: 06/25/2018
Customer complaint that unit is not making ice, ice maker started cycle on its own when tech arrived, ice maker ejected ice and mold filled, unable to duplicate the problem, unit is operating as designed
We serviced a
MHW3505FW1 MAYTAG
Model WASHER
Near Lakewood, OH 44107
Dan H
Job Details: 06/25/2018
Customer complaint that control panel is dead, found control lock on, turned control lock off, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, started normal wash cycle, door locked, unit filled and began washing, turned control lock back on, unable to turn back off, control lock button is not responding, unit needs new user interface ; ordrng 1 W11218377 (user interface )
We serviced a
MDB7749SBM3 MAYTAG
Model DISHWASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/25/2018
Tested dishwasher, found user interface switching between cycles on its own. Office to order user interface panel (stainless) and electronic control board; ordrng 1 W10595568 (cntrl-elec) and 1 W10811169 (panel-cntl),
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/25/2018
Tested washer, found drive wheel needed tightened. Ran calibration, washer is operating properly; Job Cmpltd
We serviced a
GX2FHDXVQ07 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/25/2018
Replaced ice maker from truck stock. Tested ice maker, now working properly.; used 1 W10884390 (ICE MAKER ASSY)
We serviced a
WTW6600SB1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Jessica Shreve
Job Details: 06/25/2018
Replaced rps sensor kit and stator. Ran washer through test cycles. Washer is operating properly.; Job Cmpltd
We serviced a
MEDC215EW1 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Chad P.
Job Details: 06/25/2018
Found baffle loose. Tightened. Op test ok. ; Job Cmpltd
We serviced a
NTW4610YQ0 AMANA
Model WASHER
Near Cleveland, OH 44109
Chad P.
Job Details: 06/25/2018
Installed parts listed. Op test ok. ; Job Cmpltd
We serviced a
WTW7040DW1 WHIRLPOOL
Model WASHER
Near Sheffield Lake, OH 44054
Brian B
Job Details: 06/25/2018
Ran diagnostics error code f3e2,temp fault, f8e1,long fill. Ran manual diag. Cold valve is working, but no hot water. Removed hose, good hot water pressure to machine. Valve humming but no water. Will need new water valve. Office to order part.; ordrng 1 W11220230 (WATER VALVE)
We serviced a
KBFS22EWMS7 KITCHENAID
Model REFRIGERATOR
Near Sheffield, OH 44054
Brian B
Job Details: 06/25/2018
Machine leaking water from freezer. Customer has already replaced updated drain tube, but did not clear ice inside freezer pan. Used steamer to clear drain. Cleaned condensor coils. Op test ok
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Avon, OH 44011
Brian B
Job Details: 06/25/2018
CC of vibrating. Ran diag, F0E5 code. Off balance load detected. Leveled machine and ran drain and spin. Noticed less vibration , but there is still some vibration. Machine is on an upper level wood floor. Some vibrationCalled whirl TL, Mark. He said to check suspension, checks ok. Drain hose was vibrating against back of machine. Used tie wrap to fasten. He documented call and said machine operating as designed. Suggested to customer to use shake away pads to help absorb vibration. ; Job Cmpltd
We serviced a
417.94712400 Kenmore
Model Washer
Near Geneva-on-the-Lake, OH 44041
Brian M
Job Details: 06/25/2018
Cc of drum not spinning Found belt slipped off Placed belt back on pulley ran test cycle OP TEST OK
We serviced a
FEX831FS1 Frigidaire
Model Washer
Near Geneva-on-the-Lake, OH 44041
Brian M
Job Details: 06/25/2018
Cc of noise Found drum glide damaged and popping out of place Chewed up lower door felt seal Needs lower felt seal and new drum glides
We serviced a
WED4815EW1 Whirlpool
Model Dryer
Near Bay Village, OH 44140
Corey L.
Job Details: 06/25/2018
Customer complaint on different cycles dryer doesn’t shut off unless door is open, started timed dry near end of cycle in cool down, unit did not shut off, found timer not plugged in, timer is getting 220v, plugged timer in, op test good;
Near Chesterland, OH 44026
Corina B
Job Details: 06/25/2018
ED2SHAXMQ10 Whirlpool Refrigerator
We serviced a
FFU1464DW2 Frigidaire
Model Freezer
Near Chesterland, OH 44026
Corina B
Job Details: 06/25/2018
Replaced the control. Optest ok
We serviced a
KRSF505EWH00 KITCHENAID
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Gabriel P
Job Details: 06/25/2018
Cc of no cool Found fridge off plugged unit in Found fridge cooling but freezer was not Ran step for of service frost approved and fan started to run RA advised me to replace thermistor Installed thermistor in freezer OP TEST OK Advised customer to wait 48 hours for cool ; used 1 W10316760 (THERMISTOR)
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Willoughby, OH 44094
Brian M
Job Details: 06/25/2018
Cc of loud noise Found noise coming from air baffle , normal non loud noise OP TEST OK If issue returns pre id air baffle ; Job Cmplt
We serviced a
363.78282891 KENMORE
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corey L.
Job Details: 06/25/2018
Customer complaint of vibration noises, unit was unplugged, customer plugged in unit, the internal parts of the compressor were banging around like there was no oil, customer says no cooling issues, just the vibration customer needs a new compressor
We serviced a
WRF535SWHW WHIRLPOOL
Model REFRIGERATOR
Near Chardon, OH 44024
Corina B
Job Details: 06/25/2018
Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
MDB7759SAS0 MAYTAG
Model DISHWASHER
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/25/2018
Found control panel shorted. Needs panel replaced.; ordrng 1 WPW10475777 (PANEL)
We serviced a
WRF555SDFZ05 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Chad P.
Job Details: 06/25/2018
Found fill tube to ice maker blocked up with ice. Most likely a result of the filter being installed and air getting into the line. Removed blockage. No dripping. Cycled I.m. Op test ok. Advised 24 hrs for basket to fill. ; Job Cmpltd
We serviced a
KDTE254ESS1 Kitchenaid
Model Dishwasher
Near Lyndhurst, OH 44124
Brian M
Job Details: 06/22/2018
Cc that unit does not start Found drain pump running but not pushing water out . Removed pump found bread tie stuck in pump ran pump dry pump is operating normal Installed filled unit with water ran drain Clog in hose could not remove all water with vac from hose Needs drain hose replaced
We serviced a
JGS9900BDB Jenn-Air
Model Range
Near University Heights, OH 44118
Brian M
Job Details: 06/22/2018
c that unit does not heat up Found bake igniter open Replaced ignitor from truck stock OP TEST OK ; used 1 12400035 (IGNITER)