Service History 521 | Freds Appliance

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS0

Near Parma, Ohio 44129

Corina H

Job Details: 10/13/2023

CC that the unit does not turn on. Confirmed. The ui is missing part of the keypad. Will need a new ui. ; ordrng 1 WPW10459139 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma, Ohio 44129

Corina H

Job Details: 10/13/2023

CC that the unit is off balance. Confirmed. Found the suspension rods are weak. Will need new suspension rods. ; ordrng 1 W11396716 (Suspension rods)

We serviced a

GE WASHER

Model GTWN4250D0WS

Near Solon, Ohio 44139

Corina H

Job Details: 10/13/2023

CC that the strap to the purse is under the agitator. Confirmed. Removed the agitator. Opt test ok. Charged a flat rate

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 10/13/2023

CC that the ice maker is not working. Another company came out and replaced the Icemaker. Confirmed. Found the f5 on the control. Unplugged the control for 30 seconds. The control f0. Cycled the ice maker and then filled. Turned the mullion rail on for 100%. Opt test ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 10/13/2023

CC that the side panel gets hot. Confirmed. Found the door not opening to a 90* angle. Checked for frame damage none visible. Will need the hinges and receivers.; ordrng 2 W10857234 (Hinges)s and 2 W11161898 (Receivers)s

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Mentor, Ohio 44060

Dan

Job Details: 10/13/2023

"Customer complaint of error code, ran diagnostics found f3e1(water level system error) error code, ran test cycle, unit filled to normal water level, unit completed test cycle, unit needs new control, customer does not want repair ; ordrng 1 W11201274 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Mentor, Ohio 44060

Dan

Job Details: 10/13/2023

"Installed new catch, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model mfw2055frz04

Near Mentor, Ohio 44060

Dan

Job Details: 10/13/2023

"Installed new valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ17

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 10/13/2023

"Installed new ice maker and fill tube, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT771REYW00

Near Mentor, Ohio 44060

Dan

Job Details: 10/13/2023

"Customer complaint that unit is not making ice, found bale arm fell out of ice maker , reinstalled, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW8300SW02

Near Painesville, Ohio 44077

Dan

Job Details: 10/13/2023

"Customer complaint of f21 error, confirmed, unit flashed f21(long drain) error code, found filter basket clogged, cleared, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Amherst, Ohio 44001

David R

Job Details: 10/13/2023

"Checked my work from last visit, condenser fan motor failed on its own, replaced. Also found that frost lbc/ice building up onevap wall. Unit not defrosting. Will need FZ motor, heater, thermistor and UI and main control *** setting as 2 count. Different problems. ; ordrng 1 W11567938 (Ui) and 1 WP2315549 (Evap fan motor) and 1 W11566475 (Harness) and 1 W11546981 (Heater) and 1 W11670354 (Control)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, Ohio 44055

David R

Job Details: 10/13/2023

"Cc unit will get to Rinse/Final Spin and not finish cycle. Customer mentioned flood in basket. Went through diagnostics mode, got error codes. Basket Speed Fault, Shifter Fault, Main Control Fault, Lid Lock Fault. Replaced actuator, capacitor, lid latch. Ran diagnostics, good. Ran calibration mode. Good. Op Test Ok. ; used 1 W10913953 (ACTUATOR), 1 W11428524 (CAPACTIOR), and 1 W11307244 (DOOR LOCK) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QP6A

Near Avon, Ohio 44011

David R

Job Details: 10/13/2023

"Cc unit FF cold, just recently had another company out, they replaced the FF damper but didnt put it right back in spot where its suppose to. Corrected position of damper and casing, found damper arm per came out of position and was constantly blowing cold air and not closing. Fixed as well, went into diagnostics. Tested. Good. Reset temps. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Parma, Ohio 44134

Manny

Job Details: 10/13/2023

See WJ pvr

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 10/13/2023

"Replaced control panel. Stared unit, working properly. Op test ok"

We serviced a

GE DISHWASHER

Model GDT530PGP6WW

Near Montville, Ohio 44064

Jason N

Job Details: 10/13/2023

"Cc unit displays H20 and FTD during the cycle Found unit displaying FTD(failure to drain) but no water is remaining in tub. Pulled pressure sensor, found sensor gummed with with sludge. Cleaned pressure sensor and reinstalled. Ran 1 hr wash test, unit filled, drained several times, no faults. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Chesterland, Ohio 44026

Joe O

Job Details: 10/13/2023

Installed suspension rods. Ran auto test and calibration. Ran drain and spin. Op test ok

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/13/2023

Installed harness and control Ran test cycle with wet towel OP Test Ok

We serviced a

GE REFRIGERATOR

Model PYE22KSK0SS

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 10/13/2023

"Cc that freezer is not working. Confirmed, found frost on evaporator , they had repair this before, still having same issues. Recommend replacing heater, thermistor and control. Defrosted ice for cust. Ordering parts. ; ordrng 1 WR55X38248 (Control) and 1 WR55X10025 (Sensor) and 1 WR51X10131 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS11

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/13/2023

Cc ui is blank New owners but I was here in 2019 and that was the issue back then Part is NLA ; ordrng 1 13053103SP (board lv NLa)

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Solon, Ohio 44139

Brian M

Job Details: 10/13/2023

Cc unit not starting after add garment Started and stopped load Unit started back up each time Can not duplicate

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Solon, Ohio 44139

Brian M

Job Details: 10/13/2023

Installed hinge and latch and lid OP Test Ok

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Streetsboro, Ohio 44241

Brian M

Job Details: 10/13/2023

"Cc of wall damage Took photos of wall and area I can not determine if issues was caused by moving the fridge not something I noticed before or after moving it yesterday day, but the way the fridge sits it hugs the wall due to installation. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mogadore, Ohio 44260

Brian M

Job Details: 10/13/2023

Installed gearcase and shield OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Strongsville, Ohio 44149

Marie V

Job Details: 10/13/2023

"Cc that when open the door sometimes the door stays off like door is close. Tested unit when arrived, did not failed but could have defective door switches. Replaced them. Tested unit. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Fairview Park, Ohio 44126

Angel

Job Details: 10/13/2023

"Cc that dishes were not getting cleaned and heater was broken. Confirmed heater was broken in half, replaced heater and ran a diagnostics cycle to make sure everything worked opt test good."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 10/13/2023

Installed cabinet and name plate. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ4

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 10/13/2023

Cc: diagnostics cycle long cycleAdvised customer last visit diagnostics cycle would run for roughly 15-20 mins. Customer stated unit continuously ran for an hr and a half. Ran diagnostics test cycle. Unit may have been restarted in normal or different cycle. Diagnostics cycle ran its normal duration. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFX2676FRZ00

Near North Benton, Ohio 44449

Brian M

Job Details: 10/13/2023

Installed drip pan OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL RANGE

Model GJ8640XBB0

Near Cleveland, Ohio 44118

Joe O

Job Details: 10/13/2023

"Cc: not functioning Found unit is only receiving 123v. Breakers not labeled, could not tell if a breaker was tripped. Need electrician"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW09

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 10/13/2023

"Cc unit light staying on, will not shut off from controlsConfirmed light control circuit has failed on. Replaced main control using customer supplied pre Id part. Tested all functions. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 10/13/2023

"Cc unit water dispense slowVerified water pressure is on the lower end during dispense. Checked filter install, reinstall, same result. Checked water supply pressure in from valve in basement. Found valve is partially clogged. Advised customer they will need a plumber or DIY to replace supply valve."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS0

Near Willoughby, Ohio 44094

Jason N

Job Details: 10/13/2023

"Cc unit leaking waterCustomer stated they are seeing a water leak on the ceiling of their basement, unsure of origin, but wanted the unit checked for possible leakage. Pulled unit, no evidence of water. Checked supply lines, and dispense lines on rear of unit. Ran water dispense and ice maker cycle tests. No leaks on any lines. Unable to find origin of water leak but unit does not seem to be leaking."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, Ohio 44102

Marie V

Job Details: 10/13/2023

Cc that glass door broke. Confirmed replaced glass door. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Mentor, Ohio 44060

Jason N

Job Details: 10/13/2023

"Cc unit making clicking noiseConfirmed noise in question. Damper operation is noisier, decibel wise then should be. Ordering damper control(diffuser). ; ordrng 1 W11236851 (Diffuser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, Ohio 44135

Angel

Job Details: 10/13/2023

"Tested unit for leaks first and found leak at evaporator. Reclaimed refrigerant, replaced compressor, drier filter and evaporator tested for leaks again and it was good. Than put unit into a vacuum and held a 30 inch vacuum. Recharged unit with 4.9oz of R134a and recommended customer to wait at least 24hrs for proper cooling."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Walton Hills, Ohio 44146

Bill

Job Details: 10/13/2023

"Cc not heating, confirmed cc. Changed heating element, ran diagnostics auto test confirmed operation of element. Found no error codes. Opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS2

Near Chagrin Falls, Ohio 44023

Bill

Job Details: 10/13/2023

"Cc not cooling, confirmed cc. Unit was clicking to turn on then immediately click off, clicks where audible. Removed control cover and tracked it to a relay on the board. Tapped the relay unit kicked on for about 1.5 secs then clicked off again. Ordered control board, explained to customer that the Ui is no longer available, and may be causing interference with the main board. Scheduled follow up for 10/17; ordrng 1 WP67006390 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW862CHC4

Near Cleveland, Ohio 44106

Marie V

Job Details: 10/13/2023

"Cc that the unit is not spinning or leaving water at the end of the cycle and that unit is showing dispenser low. Confirmed explain that dispenser unit is showing is bottom, if will not use, turn off load on go. Ran diag, no error codes, removed drain catch is empty. Cust using delicate cycle the spin is turned off. Explain that unit will not spin the clothes if spin is off. Tested unit with some towels. Drain good and spins good as well. Op test ok"

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Cleveland, Ohio 44105

Bill

Job Details: 10/13/2023

"Changed oven prob, tested opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMW1

Near Lyndhurst, Ohio 44124

Bill

Job Details: 10/13/2023

"Cc unit not cooling, confirmed cc. Pulled evap cover zero frost pattern, tested temp on compressor, 95 degs and running. Noticed that the unit has been serviced in the past as both low and high side had service ports. Connected hoses instantly pulled a 30 pound vac. After talking to the customer, customer stated that Jason had been out and serviced her unit about a year and half ago. she would like Jason to come back out with me on this repair. Ordered compressor, evaporator, and filter dryer. Follow up for 10/27; ordrng 1 WP2306093 (Evap) and 1 W10841139 (Compressor) and 1 WPW10143759 (Filter dryer)"

We serviced a

MAYTAG DRYER

Model MEDP575GW1

Near Bratenahl, Ohio 44108

Marie V

Job Details: 10/13/2023

"Cc that unit is making a noise , confirmed. Found change inside drum. Removed. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Avon Lake, Ohio 44012

David R

Job Details: 10/13/2023

"Replaced latch. Still not working. Found wires to drain pump broken. Spliced harness. Good. Connection is good. Ran diagnostics test. Good, all components working. Good. Op Test Ok."

We serviced a

GE DISHWASHER

Model GDF510PSD1SS

Near Willoughby, Ohio 44094

Jason N

Job Details: 10/13/2023

Cc inside of unit will continuously exhibit mold growth even after cleaning unit outChecked all unit functions for heat dry and drain out. All functions passed. Advised customer they will need to scrub inside of unit throughly and run a hi temp/clean cycle x2 with white vinegar. No functionality issues found with unit.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Richmond Heights, Ohio 44143

Joe O

Job Details: 10/13/2023

Installed gasket. Op test ok

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 10/13/2023

"Cc: not heatingFound customer has unit lifted to max on front of unit, and lowest on rear causing unit to tilt backwards. Advised of moisture sensor, located in front of machine. Ran timed dry cycle. Unit heating. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found customers venting is excessively long. Found customers outside vent is blocked up and deck built over it blocking it. Unit functioning as designed. Need contractor, and venting shortened."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Highland Heights, Ohio 44143

Joe O

Job Details: 10/13/2023

"Cc: not coolingFound temps in ff section at 60 degrees, freezer at 30 degrees. Found evap cover frosted over. Found thermistors reading in range3.8k and 9.1k. Bimetal closed. Element at 107 ohms. Needs control and element; ordrng 1 W11567493 (Element) and 1 W11595219 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS00

Near Bratenahl, Ohio 44108

Marie V

Job Details: 10/13/2023

"Cc that unit is not cooling. Confirmed found evaporator frosted over. Verify bimetal-.07ohms. Ran diag step 7 heater comes on, showing open after few min on defrost , needs new bimetal. Fan and fan blade,; ordrng 1 W10822580 (Fan) and 1 WPW10225581 (Bimetal) and 1 WP2169142 (Blades), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Avon Lake, Ohio 44012

David R

Job Details: 10/13/2023

"Cc unit making noise. Ran diagnostics, grinding noise when in agitate. Seems to be coming from gearcase when turning back and forth. Ordering gearcase, belt and cam; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brooklyn, Ohio 44144

Angel

Job Details: 10/13/2023

Cc that washer on by itself and it smelled like burnt rubber. Ran diagnostics and found error code F1E2 motor fault on control. Looked underneath and everything looked good than I ran a spin in diagnostics and a agitation and passed. So I got to control board and removed it to inspect it and nothing looked burnt or smelled like it was burnt. Reinstalled control board and ran a calibration and auto test and passed. Not sure if it was a glitch on the control but as of now unit is working as should with no issues recommended customer to monitor for now if anything to give us a call.

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS1

Near Painesville, Ohio 44077

Jason N

Job Details: 10/13/2023

"Cc unit lock light flashing, unit will not respond Found control lock turned on. Turned off control lock. Started wash cycle. All functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/13/2023

"Cc unit not turning on and latch broken Found latch broken needs latch and strike Popped control off from the front and reached in and pulled power Reset board unit powers on. ; ordrng 1 W11457841 (Strike) and 1 W11394572 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Mantua, Ohio 44255

Brian M

Job Details: 10/13/2023

Cc of noise Customer is hearing the freezer fan running Advised on whirlpool article

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Mantua, Ohio 44255

Brian M

Job Details: 10/13/2023

Cc of leak Found drip pan clogged Cleared pan OP Test Ok

We serviced a

MAYTAG WASHER

Model MHWZ400TQ00

Near Euclid, Ohio 44123

Joe O

Job Details: 10/13/2023

Installed bellow. Tested. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rocky River, Ohio 44116

Marie V

Job Details: 10/13/2023

"Replaced pump motor, tested unit, no leaks. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Rocky River, Ohio 44116

David R

Job Details: 10/13/2023

"Cc unit never worked from start, customer had POP, took pics. Less than 30 days old. Customer is going to call Best Buy and try to get a new one. Control not sending voltage to water valve. Would replace water valve, control and sensor. Putting order just case customer doesnt get exchange of unit. ; ordrng 1 W11629914 (Control) and 1 W11545764 (Switch) and 1 W11434044 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Brook Park, Ohio 44142

Bill

Job Details: 10/13/2023

"Cc not cooling, confirmed cc. Ff section 55 deg, freezer -5 deg, checked frost pattern, pattern good. Tested evap fan, fan good. Tested damper minimal movement. Ordered new damper, follow scheduled for 10/17 ; ordrng 1 W11645127 (Damper)"

We serviced a

AMANA RANGE

Model AGR5630BDW1

Near Cleveland, Ohio 44109

Angel

Job Details: 10/13/2023

"Cc that unit keeps getting an F1 error. Confirmed, wiring is good on unit but still has issue with code intermittently. Unit will need control board and temp sensor. Gave customer estimate and stated they will rather look around for a new unit, charged service call. ; ordrng 1 WPW10572544 (Control board) and 1 WPW10181986 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, Ohio 44111

Angel

Job Details: 10/13/2023

Cc that unit is still not making enough ice. Took temps and and freezer was at 6* and I checked frost pattern and it was good also took temps at coils and they were at 0* and -1*. So I called tech line spoke with Derek explained issue went through some tests and we came up with its either a harness issue or customer is not letting ice buildup as uses it as soon as it makes ice having the issue to where its always low on ice. So I spoke to customer and we ended up coming up with letting unit alone for 24 to 48hrs without touching the ice to see if it makes ice and if does than it was just that they werent letting the ice maker make ice and would just use it as soon as it drops. If not we will call tech line again..

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Painesville, Ohio 44077

Jason N

Job Details: 10/13/2023

Cc unit randomly freezing product in ff sectionDiagnostics thermistor checks report back as passed. Controls already replaced. Ordering ff evaporator harness and cover to ensure all thermistors and associated wiring is new. ; ordrng 1 W11238397 (Cover) and 1 W11087438 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB

Near Cleveland, Ohio 44111

Angel

Job Details: 10/13/2023

Installed pump assembly and spray arm tested unit opt test good.

We serviced a

MAYTAG WASHER

Model MVWB750YW0

Near Painesville, Ohio 44077

Jason N

Job Details: 10/13/2023

"Cc unit vibrating when running a blanket loadChecked unit level, found front raised up too far, inner basket resting on the back of the cabinet. Leveled unit. Ran spin test with towel load. Unit vibration minimal, no abnormal sounds. Op test good."

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Gates Mills, Ohio 44040

Corina H

Job Details: 10/13/2023

CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KENMORE RANGE

Model 665.78003801

Near Painesville, Ohio 44077

Dan

Job Details: 10/13/2023

"Installed new control, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Westlake, Ohio 44145

Marie V

Job Details: 10/13/2023

"Replaced freezer door, this unit has the badge on freezer door but breakdown shows on fresh food section. Ordering badge. Cust will install. Op test ok; ordrng 1 W10839793 (Badge)"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Westlake, Ohio 44145

David R

Job Details: 10/13/2023

"Replaced motor, blower, pulley and dryer kit. Good. Cycling and heating. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Berea, Ohio 44017

David R

Job Details: 10/13/2023

"Cc unit FZ frost. Frost everywhere in FZ, bad gasket and light not working, ordering gasket, and door switch. ** setting as 2 count ; ordrng 1 WPW10714545 (Gasket) and 1 W11445850 (Switch)"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Brook Park, Ohio 44142

Bill

Job Details: 10/13/2023

"Changed control board, ran factory cycle. Opt test good."

We serviced a

MAYTAG DISHWASHER

Model MDB5969SDM0

Near Lakewood, Ohio 44107

Angel

Job Details: 10/13/2023

Cc that unit will not fill with water. Confirmed found that float switch had food stuck underneath it removed food tested unit and started filling and washing as should tested unit various times for customer so they can see its working opt test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Garrettsville, Ohio 44231

Brian M

Job Details: 10/13/2023

Broke out agitator Could not get spline off Torched and beat off gearcase with spline attached Rebuilt Gearcase and installed Ran test cycle Motor was making a whining noise Replaced using back stock ; used 1 W11026785 (Motor (back stock]) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Eastlake, Ohio 44095

Joe O

Job Details: 10/13/2023

Cc: not heatingFound unit is not receiving proper power. Killed power to fuse box. Checked fuses. Fuses good. Re applied power. Unit started heating. Need electrician

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Madison, Ohio 44057

Jason N

Job Details: 10/13/2023

"Cc unit continues to spin and wasnt counting down Ran diagnostics, no fault codes stored. Ran test cycle, all functions passed. Started quick wash cycle, ran in entirety. Cycle advanced to the end without issue. Could not find an issue with unit at this time."

We serviced a

MAYTAG OTR MICROWAVE

Model MMV4206FW4

Near Mayfield, Ohio 44143

Joe O

Job Details: 10/12/2023

"Cc: microwave will not shut off, error codeFound error code f1e4(Microwave ACU PCBA failure). Needs controlCustomer does not want to repair at this time; ordrng 1 W11256464 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Highland Heights, Ohio 44143

Joe O

Job Details: 10/12/2023

Installed led modules. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Mayfield, Ohio 44143

Joe O

Job Details: 10/12/2023

Cc: shakingRan test cycle. Found unit is very well balanced. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL ICE MAKER

Model GI15NDXZB1

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 10/12/2023

"Installed water valve. Manually cycled. Unit filling, freezing. Powered unit on. Unit filling. Cycling. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Painesville, Ohio 44077

Dan

Job Details: 10/12/2023

"Installed new deli harness, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Solon, Ohio 44139

Corina H

Job Details: 10/12/2023

"CC that there is water leaking, stopped leaking when the water was turned off. Confirmed. Found the supply line leaks at the feral. Cust has a plastic waterline, advised Cust to replace the plastic waterline with a braided flex or copper. Will need a installer or plumber to replace the line. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL1

Near Mentor, Ohio 44060

Jason N

Job Details: 10/12/2023

"Cc unit not coolingFound compressor is not running. Check power to start device, 0v. Start device is not an OEM part, this an aftermarket part that was installed several years back according to the customer. Checked power at main control, 0v from p1. Unit will need main control and start device replaced ; ordrng 1 WPW10120827 (Control-elec) and 1 WPW10194431 (Start-dev)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Mentor, Ohio 44060

Jason N

Job Details: 10/12/2023

"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied. Ran test cycle, checks for leaks. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Chesterland, Ohio 44026

Jason N

Job Details: 10/12/2023

Cc unit lid strike broken Replaced lid strike using customer supplied pre Id part. Ran test cycle to ensure lid locking properly. Op test good.

We serviced a

MAYTAG DRYER

Model MDG3600BWW

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 10/12/2023

"Cc unit not drying clothes Customer states the drying performance has been steadily declining. Ran dryer test, timed dry on regular heat. Checked for proper flame, checked for airflow at vent outlet. Vent run is long but airflow check good at outlet. Let unit cycle several times, found after approx 10 min, gas coils no longer opened. Unit will need gas coils replaced. Quoted customer repair cost. Reapplied ga coils using truck stock part. Ran cycle test, good flame and cycle. Op test good. ; used 1 279834 (COIL) from stock"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Willowick, Ohio 44095

Jason N

Job Details: 10/12/2023

Cc unit too cold/icing up in freezerFound small amount of frozen condensation on top of freezer section. Small gap in freezer door gasket. Heated gasket and stretched to make a good seal to cabinet. Cleared frost from freezer. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Eastlake, Ohio 44095

Jason N

Job Details: 10/12/2023

"Cc unit not working, displays f6e2 errorRan diagnostics, found codes f6e2 for UI cannot hear ACU, f6e3 for ACU cannot hear UI, and f2e1 for UI stuck button. Quoted customer console replacement. Customer declined repair, estimate only. ; ordrng 1 W11112656 (Console)"

We serviced a

MAYTAG WASHER

Model Mvwb865gc1

Near Eastlake, Ohio 44095

Jason N

Job Details: 10/12/2023

"Cc unit keeps spinning at the end of the cycle, and makes a grinding noiseRan diagnostics, found code f9e2 for water ring detected, pump system drive problem. Ran auto test cycle, all functions passed. Ran drain and spin cycle, found noise under unit when basket is slowing down into a stop. Checked under unit, found slider ring has separated from slider. Unit will need slider replaced. Replaced slider using truck stock part. Ran spin and drain test, no abnormal noise heard. Op test good. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 10/12/2023

"CC that the bin is not coming. Confirmed. Bin was frozen to the door. Advised Cust to empty the bin every 7-10 days because of the warm air going into the unit from opening and closing the doors. Checked the door flap, no air leaks. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Bedford Heights, Ohio 44146

Corina H

Job Details: 10/12/2023

CC that the drain pump is not working. Confirmed. Drain pump not turning on the turned on when siphoning the water out. Replaced the drain pump. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Brecksville, Ohio 44141

Corina H

Job Details: 10/12/2023

"CC that the unit is not agitating. Confirmed. Started a bulky load with clothes, not agitating. Started a normal cycle, filled to the top. Called t/l. Checked the pressure hose, clear. Ran a agitate and a spin in diag with clothes will do both.will need a new control; ordrng 1 W11624943 (Control)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, Ohio 44144

Manny

Job Details: 10/12/2023

"Cc unit leaking from Valve, verified and hot valve broken, replaced valve with Surplus TS#W11210463, ran calibration and ran test cycle opt test ok; used 1 W11210463 (Valve(TS surplus)) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Cleveland, Ohio 44103

Corina H

Job Details: 10/12/2023

CC that the unit is not cooling. Confirmed. Fz 14 ff 68. Found the evap fan not running. Will need a control and fan.; O-emld tckt

We serviced a

FRIGIDAIRE WASHER

Model FFLE2022MW1

Near University Heights, Ohio 44118

Corina H

Job Details: 10/12/2023

"CC that the unit does not turn on. Confirmed. Found the lid lock is open. Will need a new lid lock. ; ordrng 1 137353300 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Willoughby, Ohio 44094

Jason N

Job Details: 10/12/2023

"Cc unit not finish cycles, clean light flashings and beeping at the end of the cycleRan diagnostics, found code f9e1 for drain problem and f10e2 vent wax motor electrical problem. Ran auto test cycle. All functions passed. Ran wash test and canceled several times, found after heating up, drain pump stops functioning. Unit will need drain pump replaced. Replaced drain pump using misc truck stock part. Ran wash test then canceled to drain. Op test good. ; used 1 W11412291 (Drain pump) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Eastlake, Ohio 44095

Jason N

Job Details: 10/12/2023

"Cc unit making a loud screeching noiseRan dryer test, confirmed noise from pulley or roller. Pulled unit apart, found idler pulley and rear support roller both semi seized. Quoted customer repair cost. Used truck stock repair kit to replace parts. Reran dryer op test, no abnormal noise heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near East Cleveland, Ohio 44112

Manny

Job Details: 10/12/2023

"Cc unit not cooling, verified and unit warm, partial frost on evap and compressor pulling 0.54 amps, unit needs compressor and filter; ordrng 1 WPW10507886 (compressor) and 2 WPW10143759 (dryer)s"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 10/12/2023

"Cc that unit is making noise again, verified and found metal debris and a pin, removed from pump and reinstalled, ran test cycle opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Painesville, Ohio 44077

Dan

Job Details: 10/12/2023

"Customer complaint that strike broke, confirmed, installed new strike, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV01

Near Painesville, Ohio 44077

Dan

Job Details: 10/12/2023

"Customer complaint that everything is freezing in fresh food section , fresh food section temperature at 41 degrees, freezer section temperature at 0 degrees, thermistors are within range, unit needs new control , customer does not want repair at this time ; ordrng 1 W11196400 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Warrensville Heights, Ohio 44128

Manny

Job Details: 10/12/2023

"Cc that tub broke off, verified and rod bushings are damaged and one of the suspension rods is off the bushing and tub on its side, replaced rods with pre id, ran test cycle and opt test ok"

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