We serviced a
KITCHENAID DISHWASHER
Model KDTE204DWH0
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 06/19/2018
Installed control and panel, ran diognostic cycle, op test ng, water leaking through sump, needs sump Cust to let us know; ordrng 1 WPW10455260 (SUMP152.35) and 1 WPW10705575 (OWI2633),
We serviced a
KRFC704FPS00 KITCHENAID
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan H
Job Details: 06/19/2018
Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.65oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJFA1200, 1 W10890075, 1 W10890087, 2 W10890117, 1 W10890131, 1 W10890290, 1 W10891056, 1 W10891058, and 1 W10898074 (LOK PREP)
We serviced a
NGD4655EW2 Whirlpool
Model Dryer
Near Cleveland, OH 44102
Brian M
Job Details: 06/19/2018
Cc that unit does not heat Found gas shut off Turned gas valve on OP TEST OK
We serviced a
WTW4816FW2 Whirlpool
Model Washer
Near Parma, OH 44129
Corey L.
Job Details: 06/19/2018
WTW4816FW2
We serviced a
GSL25JFTABS GE
Model Refrigerator
Near East Cleveland, OH 44118
Corina B
Job Details: 06/19/2018
CC that the unit is not cooling. Ff 60 fz 30. Removed evap cover good frost pattern. The evap fan is not running. Will need a new fan and control.
We serviced a
WRS312SNHM00 Whirlpool
Model Refrigerator
Near Parma Heights, OH 44130
Corey L.
Job Details: 06/19/2018
Customer complaint door is too hard to open, doors are level, unit is level right to left with a slight decline back to allow door to slowly shut, customer is an older lady who has a tough time opening the door, seals are perfect, put petroleum jelly around door seals, did not make a difference, unit is operating as designed,
We serviced a
JGC1536ADS Jenn-Air
Model Cooktop
Near Cleveland, OH 44120
Corina B
Job Details: 06/19/2018
CC that the burner are not lighting. Found the burners are sparking when one burner is lighting. When turning the burner on for two of them no spark. Will need a new burner head, Switches, manifold. The lt front burner the screw broke off into the ORFICE. Will need a new orfice and screws. Called SM to order parts advised cust to have silicone removed from cooktop before coming back.; ordrng 1 7513P515-60 (manifold p) and 1 7527P114-60 (holder- or) and 4 WP3368921 (screw-torx)s and 1 WP7527P006-60 (holder-orf) and 1 WP7527P026 (ORFICE) and 2 WP7527P026-60 (holder-orf)s and 1 WPW10184468 (harns-wire) and 1 WPW10406243 (burnr-head CENTER) and 3 WPW10406797 (burnr-head)s and 1 WPW10406878 (burnr-head)
We serviced a
WTW7000DW3 Whirlpool
Model Washer
Near Cleveland, OH 44111
Brian M
Job Details: 06/19/2018
Cc that unit trips breaker Took pics of POPFound unit installed to a GCFI outlet Plugged unit into different outlet Ran Auto and Calibration Test OP TEST OK Advised on replacing outlet with non GCFI;
We serviced a
MHW3505FW0 Maytag
Model Washer
Near Brooklyn, OH 44144
Brian M
Job Details: 06/19/2018
Cc that part of the UI is not working Found Ui not staying on selection Replaced ui ran Calibration OP TEST OK
We serviced a
CRE9600CCM Maytag
Model Range
Near Bedford Heights, OH 44146
Corina B
Job Details: 06/19/2018
CC that the back lf and front RT burners will be on low and go to a high setting not all the time. Turned the burners on. Will need switches. Called SM to order parts ; ordrng 2 WP7403P239-60 (switch)s
Near Bedford Heights, OH 44146
Corina B
Job Details: 06/19/2018
Whirlpool Washer CC that the washer works on one cycle and the hot water does not go into the unit. Started a super wash then a normal wash, washer agitated. Started a spin cycle, cycled. The hot water is not coming threw. Hot water going to the unit. Will need a new wate
We serviced a
WTW6600SB1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/19/2018
Found harness damaged between rps sensor and stator, also stator cracked.; ordrng 1 W10183157 (kit) and 1 WPW10419333 (stator)
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44134
Dan H
Job Details: 06/19/2018
Installed new sump assembly, op test good ; Job Cmpltd
We serviced a
KDTE404DSS0 KITCHENAID
Model DISHWASHER
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/19/2018
Replaced control board and panel. Tested dishwasher. Dishwasher is operating properly.; Job Cmpltd
We serviced a
KFIS29BBMS00 Kitchenaid
Model Refrigerator
Near Avon Lake, OH 44012
Corey L.
Job Details: 06/19/2018
Customer complaint of a loud noise, confirmed ice build up on frz section evap interfering with the fan making the noise, evap has good frost pattern, defrost heater and thermistor was within range 5.5k at 44 degrees, unit needs new boards, quoted, cleared ice from evap, reset power to the unit, customer wants to wait a week or so and see if it was a one time thing,
We serviced a
KUDS30IXWHA Kitchenaid
Model Dishwasher
Near Solon, OH 44139
Corina B
Job Details: 06/19/2018
Replaced the adjuster. Optest ok
We serviced a
WEG745H0FS0 Whirlpool
Model Range
Near Cleveland, OH 44104
Brian M
Job Details: 06/19/2018
Installed temp sensor Ran test bake 350 OP TEST OK
Near Oakwood Village, OH 44146
Corina B
Job Details: 06/19/2018
Maytag Dishwasher CC that the washer is making a noise in a spin cycle. Ran diag F7E1 – BASKET SPEED FAULT. Started a spin cycle, will need a gearcase. Called SM to order part. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase),
We serviced a
WDF320PADW1 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not cleaning the dishes, placed glasses upright in rack, started normal wash cycle, incoming water temperature at 74 degrees, glasses filled, Advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not heating, started unit, unit heated, unit is operating as designed ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBLA
Near Highland Heights, OH 44143
Jeff M
Job Details: 06/19/2018
Something was under the float. Unit tested good ; , Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated and tumbled, found vent disconnected in back and blocked with clothing, cleared and reconnected, good air flow outside, op test good ; Job Cmpltd,
We serviced a
MEDC300BW0 MAYTAG
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 06/19/2018
Customer complaint that unit is heating, started unit , unit is heating, unit is operating as designed ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Concord Township, OH 44077
Jeff M
Job Details: 06/19/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WRX988SIBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/19/2018
Installed FZ door gasket. Installed inverter board for LED lights. Refrigerator is operating properly.; Job Cmpltd
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Eastlake, OH 44095
Arthur V
Job Details: 06/19/2018
, Found bearing loud. Needs gearcase and spanner nut. ; ordrng 1 W11035749 (GEARCASE ) and 1 WP21366 (nut-spaner),
We serviced a
GX2FHDXVQ00 Whirlpool
Model Refrigerator
Near Chardon Township, OH 44024
Brian M
Job Details: 06/19/2018
Cc that unit still is not cooling in fridge Ran defrost found 30 ohm at cal rod But no amp draw on defrost Needs thermostat replac ; ordrng 1 WPW10165425 (bimetl-def45.60),
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS0
Near Geneva Township, OH 44041
Arthur V
Job Details: 06/19/2018
Upon arrival unit dead and belt removed and motor control removed—- turned op unit door lock comes on. No lock. Unit needs a door lock assy. Will need to install door lck before further diagnosis. Est=89.95 service call. 98.00 labor. 93.98 parts and shipping. Total est = 300.96 part needed is 1-131763255. Cust to call back if repair is wanted. ; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Cleveland, OH 44139
Robert A.
Job Details: 06/19/2018
Cust states that unit will stop, disp will go blank, then turn back on, ran diagnostics, 5-2 lock failure, 8-3 overflow condition, checked connections, good, ran unit, monitored incoming power, found outlet loosing power intermittently, need an electrician to correct power issue; Job Cmpltd,
We serviced a
WFW75HEFW0 WHIRLPOOL
Model WASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 06/19/2018
Removed shipping bolts from washer. Had to run calibration and test cycle for proper operation.
We serviced a
MVWB765FW0 Maytag
Model Washer
Near Chardon, OH 44024
Brian M
Job Details: 06/19/2018
Installed control Ran calibration cycle Ran rapid wash deep fill OP TEST OK Customer is not happy with the design of the machine It agitates and spins in the begging of the cycle
We serviced a
KFCO22EVBL5 Kitchenaid
Model Refrigerator
Near Bay Village, OH 44140
Corey L.
Job Details: 06/19/2018
Customer complaint ice not being made, found ice machine in the off position, temp was 0 in frz and 40 in ff, cycled ice maker, ice maker did not get water, solenoid failed unit needs solenoid; ordrng 1 WPW10420083 (valve 8513)
We serviced a
CRE655 Maytag
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 06/19/2018
Customer complaint knobs are all worn cannot see numbers, ordered four surface selector knobs and both oven control knobs, customer will install parts no need to schedule a return visit; ordrng 4 W10856104 (knob 16.51)s and 1 WP7711P354-60 (knob- ther 1270) and 1 WP7711P357-60 (knob- sele 1232),
We serviced a
KDTM354DSS4 Whirlpool
Model Dishwasher
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/19/2018
Replaced the pump and motor. Optest ok
We serviced a
KUDS35FXSS9 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 06/19/2018
Installed new control , user interface , and harness, op test good; Job Cmpltd,
We serviced a
WTW4816FW WHIRLPOOL
Model WASHER
Near Berea, OH 44017
Macaulay G.
Job Details: 06/19/2018
Found restriction in washer fill hoses. Removed debris. Tested ok. Advanced into wash cycle.; Job Cmpltd
We serviced a
MEDB950YW0 MAYTAG
Model DRYER
Near Strongsville, OH 44149
Macaulay G.
Job Details: 06/19/2018
Tested dryer, found open heating element. Replaced element WP8544771 with truck stock. ; used 1 WP8544771 (ELEMENT)
We serviced a
GE REFRIGERATOR
Model DFE29JGDABB
Near North Perry, OH 44081
Arthur V
Job Details: 06/19/2018
Replaced ff fan motor and updated the software. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KDFE104DSS1 Kitchenaid
Model Dishwasher
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 06/18/2018
Installed kickplate; Job Cmpltd
We serviced a
MSD2454GRQ Maytag
Model Refrigerator
Near Cleveland, OH 44135
Corey L.
Job Details: 06/18/2018
Installed ice door chute, op test good, cleared ice on frz floor;
We serviced a
GX5FHTXVY05 Whirlpool
Model Refrigerator
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/18/2018
CC That the fz is leaking water. Found the drain tube is clogged. Service pointer W10632338 C, Special Project S38253 whirlpool will pay for part. Replaced the drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB00
Near Painesville Township, OH 44077
Arthur V
Job Details: 06/18/2018
Found freezer door bowed in the center. Needs door assy and glides advised cust may be 6-8 weeks for the door ; ordrng 1 W10864992 (FREEZER DOOR BLACK) and 2 WPW10120018 (slide)s, schdld next appmnt for 7/9 MON !,
We serviced a
WFG505M0BS3 WHIRLPOOL
Model RANGE
Near Bay Village, OH 44140
Dan H
Job Details: 06/18/2018
Installed new manifold, op test good ; Job Cmpltd
We serviced a
WRB329DMBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 06/18/2018
Found that unit did not have full charge of refrigerant. Reclaimed refrigerant, removed filter drier and soldered in new uv filter dryer from truck stock.Pulled vacuum on system for 15 minutes. Held 30 inch vacuum for 15 minutes. Charged with 4.25 ounces of R134A. Allowed time to begin to cool. All working ok.; used 1 WPW10143759 (DRIER) from stock, Job Cmplt
We serviced a
JES9860CAS02 JENN-AIR
Model RANGE
Near Bay Village, OH 44140
Dan H
Job Details: 06/18/2018
Installed new relays, op test no good, now 2 elements are working, unit needs other 2 relays; ordrng 2 WP8566493 (relay)s
We serviced a
MFI2269FRZ02 MAYTAG
Model REFRIGERATOR
Near Westlake, OH 44145
Dan H
Job Details: 06/18/2018
Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees , freezer section temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped system, found in a 15” vacuum, added half charge, frost pattern did not improve, system has restriction, ordering filter drier; ordrng 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE)
We serviced a
FRIGIDAIRE RANGE
Model FGGF3042KFJ
Near University Heights, OH 44118
Jeff M
Job Details: 06/18/2018
, The glow bar had a amp drawl of 1.3 recommend is 3amps. Replaced with ts unit op tested good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Parma, OH 44129
Brian M
Job Details: 06/18/2018
Cc that unit takes along time to dry Disconnect vent , ran test cycle OP TEST OK Customer has water in vent hose, restriction Advised on getting it replaced or cleaning it out ;
We serviced a
WMH32519FS-0 Whirlpool
Model Microwave
Near Fairview Park, OH 44126
Corey L.
Job Details: 06/18/2018
Installed humidity sensor, put potato in unit on side on paper towel as instructed on user guide, started potato sensing cycle, unit sensed potato and displayed “determine time......” unit did not shut off, potato was not edible, called techline, techline said to check thermistor and the sensor again, sensor should be around 2k at room temp, 7722254280
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cleveland, OH 44106
Gail V.
Job Details: 06/18/2018
The unit has a miscommunications error code needs a new control has an open thermistor in the water valves needs a new water housing estimate only; ordrng 1 W10812423 (CONTROL ) and 1 W11173597 (HOUSING ), used 1 SHIPPING (SHIPPING AND HANDLING)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Mentor, OH 44060
Robert A.
Job Details: 06/18/2018
Upon arrival only a child at home. The child called his parent who said they were on there way home —-found unit needs raised in the front causing mullion to be lower than the bracket Raised front and door is closing properly now ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near Newbury Township, OH 44065
Robert A.
Job Details: 06/18/2018
Installed ff fan/software update, op test ok; Job Cmpltd,
We serviced a
WTW7000DW2 Whirlpool
Model Washer
Near Fairview Park, OH 44126
Brian M
Job Details: 06/18/2018
Cc that not enough water entering Could not duplicate an issue showed customer user guide Ran calibration test OP TEST OK
We serviced a
WOC54EC7AS00 Whirlpool
Model Microwave
Near Maple Heights, OH 44137
Corina B
Job Details: 06/18/2018
Replaced the inverter. Optest ng. Will need a mag and main control. ; ordrng 1 W10217711 (inverter) and 1 W11098747 (magnetron) and 1 WPW10632435 (cntrl-elec),
We serviced a
KBHS109BSS00 KITCHENAID
Model MICRO OVEN
Near Strongsville, OH 44149
Dan H
Job Details: 06/18/2018
Customer complaint that unit is not heating, confirmed found unit in demo mode, turned off demo mode, unit heated, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749SAQ1
Near Wickliffe, OH 44092
Arthur V
Job Details: 06/18/2018
Upon arrival cycled unit no leaks. Let unit run for 30 min no leaks. Left leak mat —-customer to monitor. Could not duplicate issue ; Job Cmpltd,
We serviced a
WRF560SEYM01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 06/18/2018
Replaced water valve in refrigerator. W10790000a service pointer. Whirlpool tech line instructed to put water pressure kit.; ordrng 1 W10786952 (valve)
We serviced a
WMH31017HW0 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Chad P.
Job Details: 06/18/2018
No issues with door at this time. Found mounting nut and tray missing. ; ordrng 1 W10596040 (nut, MOUNT) and 1 WPW10337247 (TRAY)
We serviced a
WML55011HS0 WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Chad P.
Job Details: 06/18/2018
Found hanging nut missing. Needs nuts replaced. ; ordrng 2 W11122643 (NUT ASSY)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Auburn Township, OH 44023
Robert A.
Job Details: 06/18/2018
Installed control and panel, ran diagnostic cycle, op test ok; Job Compltd
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Aurora, OH 44202
Robert A.
Job Details: 06/18/2018
Ran diagnostics, no codes, water temp after fill 90 deg, needs to be 120deg, suggest running hot water in sink before starting unit, reset connections on heater, watched cycle, heater is working, no codes at end of cycle, suggest using extended dry, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model LSQ9645KQ1
Near Cleveland, OH 44120
Jeff M
Job Details: 06/18/2018
Coupling is broken everything else tests good needs new coupling; ordrng 1 285753A (coupling,motor), schdld next appmnt for 6/22 FRI 8-12,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 06/18/2018
The pump was not needed cust just got a new garbage disposal and the plug was never knocked out for the dishwasher; Job Cmpltd,
We serviced a
GE WASHER
Model GTWN4250D2WS
Near Garfield Heights, OH 44105
Jeff M
Job Details: 06/18/2018
The rubber part of the stop start button was pushed into the consul with a pair of needle nose I pulled the rubber back through the consul. Unit tested good; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Cllctd $86.35 CC Ref # 1137135378, Job Cmpltd,
We serviced a
MHW3505FW1 Maytag
Model Washer
Near North Olmsted, OH 44070
Brian M
Job Details: 06/18/2018
c that unit will not stay on selected cycle,Could not get unit into diagnostics Replaced Control Ran diagnostics found UI randomly turning on and off Replaced Ui OP TEST OK
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAW
Near Garfield Heights, OH 44125
Jeff M
Job Details: 06/18/2018
Ran unit for 20 minutes unit tested good no leaks ; Job Cmpltd,
We serviced a
WTW5000DW1 Whirlpool
Model Washer
Near Brook Park, OH 44142
Brian M
Job Details: 06/18/2018
Cc that unit will not go past rinse Ran diagnostics found error f7e1Found connector to capacitor bent and reading Open Needs motor capacitor replaced ; ordrng 1 W11158831 (CAPACITOR ),
We serviced a
LGEF3045KFK Fridgidaire
Model Range
Near Westlake, OH 44145
Corey L.
Job Details: 06/18/2018
Installed new control board and filter to terminal block, op test good
We serviced a
FRIGIDAIRE RANGE
Model PLCF489GC
Near Shaker Heights, OH 44122
Jeff M
Job Details: 06/18/2018
My temp gun is missing I ordered one sat should be here Tuesday. They want a reschedule; schdld next appmnt for 6/21 THU 12-5,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near Chesterland, OH 44026
Jeff M
Job Details: 06/18/2018
Installed new part unit op tested good. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HV0
Near Streetsboro, OH 44241
Robert A.
Job Details: 06/18/2018
Found trim and handle in ss, need black Ofr1606002435; ordrng 1 W11110500 (HANDLE BLACK) and 1 WPW10310922 (TRIM, TOP BLACK), schdld next appmnt for 6/22 FRI !,
We serviced a
JFC2290VEM4 Jenn-Air
Model Refrigerator
Near Middleburg Heights, OH 44130
Brian M
Job Details: 06/18/2018
Cc of ice building up in bottom of freezer Found ice built up and not draining Needs drain tube kit Installed drain tube kit from t/s Steamed the rest of the ice out OP TEST OK ; used 1 W10619951 (TUBE-DRAIN)
We serviced a
MDB8979SFZ2 Maytag
Model Dishwasher
Near Westlake, OH 44145
Corey L.
Job Details: 06/18/2018
Replaced left track, op test good; Job Cmpltd
We serviced a
WFG505M0BS0 Whirlpool
Model Range
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 06/18/2018
CC that the lightbulb keeps popping. Checked the lightbulb, 40watt appliance bulb. Will need a socket. Called SM to order part. ; ordrng 1 W10856866 (sockt-lite)
We serviced a
NGD4655EW2 Amana
Model Dryer
Near Garfield Heights, OH 44125
Corina B
Job Details: 06/18/2018
Replaced the coils. Optest ok.
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Strongsville, OH 44149
Dan H
Job Details: 06/18/2018
Customer complaint that unit is leaking from door, started normal wash cycle, found unit leaking over tub lip, raised front feet to allow unit to lean back, no leaks, left water mitigation mat, op test good, advised customer to run hot water in sink before starting unit ; Job Cmpltd,
We serviced a
ED5FVGXWS07 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Dan H
Job Details: 06/18/2018
Customer complaint that unit is not producing enough ice and freezer section door gasket is falling off, reinstalled freezer section door gasket, ice bin is almost full, cycled ice maker, ice maker ejected ice and filled, unit is operating as designed ; Job Cmpltd
We serviced a
JES9860CAS02 JENN-AIR
Model RANGE
Near Parma, OH 44129
Dan H
Job Details: 06/18/2018
Customer complaint that left front element is not working, left front element turned right on, left front element is recieving 240vac, customer place tea kettle full of water on element, water boiled, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
JJW2527WS00 JENN-AIR
Model WALL OVEN
Near Independence, OH 44131
Dan H
Job Details: 06/18/2018
Installed new inner door glass, op test good ; Job Cmpltd
We serviced a
MDB8959SBB1 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/18/2018
Found control panel start button not operating, office to order control panel (black finish).; ordrng 1 WPW10475779 (panel-cntl)
We serviced a
WZF34X18DW01 WHIRLPOOL
Model FREEZER
Near Elyria, OH 44035
Macaulay G.
Job Details: 06/18/2018
All components checked ok. Advised to leave plugged in for 24 hours. If unit is not cold within 24 hours, call manufacturer.; Job Cmpltd,
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near South Amherst, OH 44001
Macaulay G.
Job Details: 06/18/2018
Replaced lid lock assembly. Ran washer through calibration and test cycles, washer is operating properly
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Macaulay G.
Job Details: 06/18/2018
Tested dryer. Not sensing fully, cleaned moisture sensor pad, tested dryer, now operating properly.; Job Cmpltd
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Avon Lake, OH 44012
Macaulay G.
Job Details: 06/18/2018
Replaced timer in dryer. Tested dryer, operating properly.; Job Cmpltd
We serviced a
KFIS29BBBL00 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Chad P.
Job Details: 06/18/2018
Installed evap and charged unit. Advised to allow 24 hrs for normal cooling. ; Job Cmpltd
We serviced a
MVWB835DW2 Maytag
Model Washer
Near Westlake, OH 44145
Corey L.
Job Details: 06/18/2018
Customer complaint of clunking noises, started normal wash cycle, unit filled and advanced to agitate, found a piece of paper sucking into rotor, removed, op test good;
We serviced a
GEW9250PW1 Whirlpool
Model Dryer
Near Kent, OH 44240
Corina B
Job Details: 06/18/2018
Replaced the heater. Vacuumed out the dryer. Optest ok
We serviced a
ROPER DRYER ELE
Model RED4516FW0
Near Ravenna, OH 44266
Robert A.
Job Details: 06/18/2018
Cc timer not moving, reset connections, found l1 and comon reversed on term block, corrected, started timed dry, timer motor running, recieving 120vac, watched timer, good, op test okCust Has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,
We serviced a
MAYTA DRYER
Model MEDB755DW2
Near Cleveland, OH 44104
Jeff M
Job Details: 06/18/2018
The vents are very dirty need cleaned; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, OH 44104
Jeff M
Job Details: 06/18/2018
The unit is being over filled and it’s on a pallet unit tested good just needs to not be on a pallet and not overload; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near Plymouth Township, OH 44004
Arthur V
Job Details: 06/18/2018
Upon arrival unit icemaker in off position per the position of the bail arm. Put bail arm down and ice maker cycled and filled. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near Plymouth Township, OH 44004
Arthur V
Job Details: 06/18/2018
Upon arrival unit icemaker in off position per the position of the bail arm. Put bail arm down and ice maker cycled and filled. Unit op test good ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Garrettsville, OH 44231
Robert A.
Job Details: 06/18/2018
Unit was converted to propane, now no burners will ignite, too much pressure, checked regulator, correct, still too much pressure, turned reg to off, no pressure change, needs regulator; ordrng 1 WPW10602001 (REGULATOR), schdld next appmnt for 6/21 THU !
We serviced a
JFC2290VEM7 Jenn Air
Model Refrigerator
Near Broadview Heights, OH 44147
Brian M
Job Details: 06/18/2018
Cc Fr is building frost in upper left hand corner Found small air leak coming in from left hand side Steamed gasket OP TEST OK Customer wants an estimate on replacing gasket if need be
We serviced a
KSC24C8EYY02 Kitchenaid
Model Refrigerator
Near Westlake, OH 44145
Corey L.
Job Details: 06/18/2018
Customer complaint light is blinking, and condensation on left wall in ff section, found door sagging hitting kick plate not sealing properly, quoted, adjusted doors even, cycled power to the unit, led light is bad on the top of ff section; ordrng 1 WPW10637153 (module 32.41),
We serviced a
KDPE234GPS0 Kitchenaid
Model Dishwasher
Near Westlake, OH 44145
Corey L.
Job Details: 06/18/2018
Customer complaint dishwasher is not shutting properly, found unit unlevel, quoted to level unit, leveled unit, op test good, ran diagnostics no codes found
We serviced a
WDF510PAYS6 Whirlpool
Model Dishwasher
Near Aurora, OH 44202
Holly Butcher
Job Details: 06/18/2018
CC that the unit is not draining. Found a piece of glass in the drain pump. Removed the glass. Started a normal cycle and a drain. Optest ok
We serviced a
WSF26C2EXF01 WHIRLPOOL
Model REFRIGERATOR
Near Fairview Park, OH 44126
Chad P.
Job Details: 06/18/2018
Found harness in door broken that goes to icemaker. Also lines from valve to door are cracked and leaking. Needs lines and door replaced.; ordrng 1 LW10371918 (dor-fip ms) and 1 WPW10238092 (LINE) and 1 WPW10279882 (LINE
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44107
Chad P.
Job Details: 06/18/2018
Replaced ice maker. Advised to allow 24-48 hrs for basket to fill. ; Job Cmpltd