We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, OH 44116
Marie V
Job Details: 05/12/2021
"Replaced all parts, ran calibration and auto test to verify. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS02
Near North Royalton, OH 44133
Corina B
Job Details: 05/12/2021
"CC that the unit is not keep temp in the freezer. Ff 42*, Fz 5*. Found ice hitting the Fz evap. Checked the frost pattern on the Fz evap. Partial frost pattern. Used the gauges 20 vacuum and high was at 50 psi. Both equalized at 25 psi. Found dye in the drain pan. Checked the freezer evap, good. Checked the ff evap no dye. Used nitrogen with soap suds, no bubbles. Called t/l Drew unit is non repairable."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
KITCHENAID COOK TOP
Model KICU500XSS01
Near Thompson, OH 44086
Joe O
Job Details: 05/12/2021
Installed module. Tested. Op test ok
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Bay Village, OH 44140
Marie V
Job Details: 05/12/2021
Replaced control. Tested oven and burners. Op test okNo core for return
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Garfield Heights, OH 44125
Corina B
Job Details: 05/12/2021
"CC that the water sticks when dispensing it. Removed the ui board from the deli drawer water filled into the bottom of the door. Tested the dispenser does not shut off as soon as you remove the cup. Will need a new dispenser, door and ui.; ordrng 1 W11087492 (Switch) and 1 W11238426 (Harness) and 1 W11109505 (Spring) and 1 W10919724 (Door) and 1 W11125932 (Trim) and 1 W10815669 (Door) and 1 WPW10769076 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Madison, OH 44057
Joe O
Job Details: 05/12/2021
Cc: runs for a little bit then stopsRan test cycle. Found voltage fluctuating during cycle. Last time out voltage was dropping out. Advised customer if its the same issue they will have to contact an electrician. Unit functioning as designed. Op test ok
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Strongsville, OH 44149
David R
Job Details: 05/12/2021
"Cc unit making noises, sounds like nuts/bolts banging around, only can happen after running unit for 20-30 mins. Ran unit on timed Dry, high. Let unit run, no noise. About 5 mins in, heard a little squeak noise, once. Checked and idler binding up. Replaced from t/s. Tested. Good. Op test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
SAMSUNG DRYER
Model DV405ETPASUAA
Near Ashtabula, OH 44004
Brian M
Job Details: 05/12/2021
"Cc unit not running Found thermistor open and thermostat open Customer requested to leave unit open so he could vacuum unit out ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat) and 1 4713-001199 (bulb-light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
AMANA REFRIGERATOR
Model ASD2524VEW00
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
The drain was frozen a steam bath drain unit test good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/12/2021
"Replaced part, ran unit, ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WFC8090GX0
Near Madison, OH 44057
Jeff M
Job Details: 05/12/2021
The user display thats built into the door of the washer dryer to and one machine is frozen needs a new door display; ordrng 1 W11280150 (Door ui ASSY)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Avon, OH 44011
Marie V
Job Details: 05/12/2021
"Cc that the unit does not heat from the start, since unit was installed. Confirmed. Check power coming in, found from L1 to N 120 from L2 to N 122 and from L1 to L2 244V. Took unit apart, found heater not plugged in. Corrected issue, put back together and tested, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near South Euclid, OH 44118
Corina B
Job Details: 05/12/2021
"CC that the ice maker is not working. Jumped out the ice maker, not cycling. Put correct filter in the water was dripping out of the housing. Replaced the ice maker and filter housing. Cycled the ice maker and tested the filter housing. Optest ok. ; used 1 WPW10300024 (ICE MAKER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma Heights, OH 44130
Corina B
Job Details: 05/12/2021
"CC that the unit squeaks in a heavy load. Found the gearcase leaking with oil. Will need a rotor, stator, gearcase, clutch, and slider ordering parts and office will need to schedule because of some parts being out of stock.; ordrng 1 W10754158 (Stator motor) and 1 W10754161 (Rotor) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Perry, OH 44081
Joe O
Job Details: 05/12/2021
"Cc: not running, not spinningFound motor sitting under unit, not attached. Found bolt for unit not stripped. Found motor still running. Needs motor washerCustomer does not want to repair at this time ; ordrng 1 WH02X10212 (motor_washer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Joe O
Job Details: 05/12/2021
"Cc: not cooling properlyFound temps in ff section at 49 degrees, freezer at 28 degrees. Found evap completely frosted over. Entered diagnostics, found defrost sensor open. Needs evap fan harness and thermistor; ordrng 1 W11405276 (harness) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW3
Near Elyria, OH 44035
David R
Job Details: 05/12/2021
Replaced part. Tested bake at 350. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Elyria, OH 44035
David R
Job Details: 05/12/2021
Replaced parts. Tested. Good. Set unit to automatic 8 hour defrost. Reset temp controls. Give 24 hours to return to normal temps. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near North Ridgeville, OH 44039
David R
Job Details: 05/12/2021
Replaced FZ light. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Berea, OH 44017
David R
Job Details: 05/12/2021
"Replaced lid. Tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Madison, OH 44057
Joe O
Job Details: 05/12/2021
"Cc: not agitating, agitator looseFound agitator stripped. Needs agitatorCustomer does not want to repair at this time; ordrng 1 WP3951744 (agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Painesville, OH 44077
Joe O
Job Details: 05/12/2021
"Cc: leaking behind unit, ice maker not workingFound ice maker optics not functioning. And found ice maker fill tube leaking behind unit. Needs fill tube and optics; ordrng 1 W10757851 (optic bd set ref) and 1 WP2256096 (fitting)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good. The pain they sent has black marks all over it cant be removed customer can install the new one; ordrng 1 W11034025 (Pan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Brian M
Job Details: 05/12/2021
Installed led OP Test Ok
We serviced a
GE DISHWASHER
Model GDT695SFL5DS
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/12/2021
Installed drain pump. Ran wash cycle then cancel drain. All functions tested good. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/12/2021
Installed main control. Ran auto test and calibration. Started normal wash load. Unit advanced properly into wash cycle. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
Gabriel P
Job Details: 05/12/2021
Customer complaints of and error code that show but it ask him to unplug unit and plug in and the error when away ran diagnostics no error found unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/12/2021
"Found terminal block burn replace from truck stock and also three prong wire as we replace ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near Kirtland, OH 44094
Joe O
Job Details: 05/12/2021
"Cc: not dispensing waterFound bracket broken for dispenser. Needs bracket; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN ELE
Model JJW2730DS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/12/2021
Installed ui. Tested. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS01
Near Mayfield, OH 44143
Joe O
Job Details: 05/12/2021
"Cc: error code, shuts offFound error code f8e0(upper cooling fan speed). Found unit not reading low speed cooling fan. Blower is receiving proper power. Needs blower; ordrng 1 W11248652 (blower)"
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Novelty, OH 44072
Brian M
Job Details: 05/12/2021
Cc of unit flashing red after 5 min of running Ran test bake up to 500 on both sides Could not duplicate an issue
We serviced a
GE RANGE
Model PGS920SEF3SS
Near Mayfield, OH 44143
Joe O
Job Details: 05/12/2021
"Cc: beeping, error code, not workingFound ui not allowing any selections. Customer stated error code was a f76, could not find an f76 error code in tech sheet. Could not enter service mode to check errors, ui will not allow selections. Needs uiCustomer would like to be added to cancellation list; ordrng 1 WB27X20745 (glass & touch board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Walton Hills, OH 44146
Jason N
Job Details: 05/12/2021
"Cc unit going offbalance, making a lot of noiseCustomer stated unit will go off balance about 50% of the time and make a lot of noise, or it will be fine. Ran diagnostics, found code f2e1 for stuck button. Cleared code. Ran auto test and calibration. All functions normal. Checked tub suspension. Springs checked good. Started a wash load then switched over to spin and drain. Unit has some vibration, noticed flooring is soft vinyl, vibrations are being transferred through floor. Advised customer to ensure load is properly balanced in basket and to use a higher speed spin to allow suspension to minimize vibration. Unit op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Solon, OH 44139
Brian M
Job Details: 05/12/2021
Installed pump OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/12/2021
The fresh Food either operators frosted over. The fan is not cycling. Needs a new operator cover and control board there is a service pointer the only pretend to the older models but this machine is showing the exact same issues.; ordrng 1 W11395558 (Evap cover kit) and 1 W11450890 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Corina B
Job Details: 05/12/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MHW6000XW0
Near Seven Hills, OH 44131
Marie V
Job Details: 05/12/2021
"Cc that the unit has an error code. Ran diag found error code of F6E1 COMMUNICATION ERROR BETWEEN CCU AND MCU F8E1 no water detected entering washer or pressure switch trip not detected . Tried to run auto test, failed. Unit just sits there, no movement at all. Found motor control shorted. Unit will need motor control Cust will not fix. If they change their mind they will call back; ordrng 1 WPW10374126 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Jason N
Job Details: 05/12/2021
Installed gas valve. Ran bake test. Good ignition and flame. Op test good.
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Cleveland, OH 44110
Jeff M
Job Details: 05/12/2021
The unit is not heating. The control board its not sending power to the igniter needs both igniter and control board I cannot read the serial number; ordrng 1 W11176454 (Ignitor) and 1 W11126814 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Bedford Heights, OH 44146
Brian M
Job Details: 05/12/2021
Cc ice maker has fell Lund icemaker has popped off mounting screw Put icemaker into place OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/12/2021
"Cc wheels are broken Needs wheels Customer to install No need for return visit ; ordrng 2 WPW10323189 (stop)s and 4 W10195416V (dish rack wheel)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Euclid, OH 44132
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
KENMORE RANGE
Model 790.9611240D
Near Elyria, OH 44035
Gabriel P
Job Details: 05/12/2021
"Replace switch,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/12/2021
"Cc unit not cooling/ temps not reading correctly. Customer stated the temps in ff section are reading high and alarm light is lit, but it feels cold enough. Ff display flashing 64 degrees. Ran diagnostics, thermistors reading 1 in freezer, 39 in ff section. All functionality tests good. Pressed alarm reset on UI. Display reading properly at 42 degrees. Let unit cool down for a few minutes, ff section reading 37. Unit is cooling normally."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/12/2021
Installed new freezer door. Tested dispense functions. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44120
Jason N
Job Details: 05/12/2021
"Cc unit not advancing cycle. Ran diagnostics, found code f8e1;for no/long fill. Found drain hose laying on floor. Secured to wall using zip ties to create loop. Ran auto test and calibration. Op test good. Note: Customer does not have hot water connected, stated thats fine as long as he uses tap cold setting only."
We serviced a
KENMORE RANGE
Model n/a
Near Streetsboro, OH 44241
Brian M
Job Details: 05/12/2021
"Cc unit not baking Found igniter to be weak Needs igniter ; ordrng 1 316489403 (ignitor,burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/12/2021
Cc unit not starting Replaced thermal fuse OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Parma, OH 44134
David R
Job Details: 05/12/2021
"Replaced parts, tested and showed customer. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/12/2021
Found 122 voltage going to control and 119 voltage going to pump motor but not starting gave estimate customer will call whirlpool for coverage ; used 1 W11025157 (Pump) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Amherst, OH 44001
Gabriel P
Job Details: 05/11/2021
"Found ice maker update and not stopping on home position it continues to cycle need ice maker ; used 1 SENIORDISCOUNT (senior discount), and 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lorain, OH 44053
Gabriel P
Job Details: 05/11/2021
Found same error code as before lost communication error also pump drain over heating when draining and some time not drain customer said ; ordrng 1 W11112661 (Console) and 1 W11171748 (Control) and 1 W10876600 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Amherst, OH 44001
Gabriel P
Job Details: 05/11/2021
Replace all parts opt test ok
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/11/2021
"Found error code f9e1 long drain and f3e1 acu not detecting pressure .check drain pump is clear blow threw drain hose clear also blow threw pressure hose clear and checked for any kink or ripped hose confirm is good call senior tech he advise to replace pressure switch and control gave estimate customer will not repair ; ordrng 1 W11201286 (Control) and 1 WPW10448876 (Pressure switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEB
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/11/2021
"Replace valve no leaks show customer,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Strongsville, OH 44136
David R
Job Details: 05/11/2021
"Replaced parts. Ran 5 cups of water. No leaking. Customer said it would leak as soon as you would stop the dispenser. Good. Called techline to document. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44124
Brian M
Job Details: 05/11/2021
Installed igniter and controls Ran test bake to 350 OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Brecksville, OH 44141
David R
Job Details: 05/11/2021
"Cc intermittent problems, you can select cycle and unit will skip down to one min, sometimes at the end of a cycle unit will stay at 1 min until unplugged, sometimes no water. F7E7, F2E1. Did a factory reset, calibration, diagnostics. Parts on order, will replace along with UI being ordered.*** office to reschedule ; ordrng 1 W11478523 (UI)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
David R
Job Details: 05/11/2021
"Cc not agitating or spinning. Found pulley nut off, not tightened correctly. Corrected back on to pulley. Tested diagnostics, good, unit components working correctly. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Cleveland, OH 44109
David R
Job Details: 05/11/2021
"Cc noise when starting up. Drain pump is a little bit louder. Other than that unit is working correctly. Gave estimate to customer, customer paid SVC. Do not order parts ; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT6
Near North Royalton, OH 44133
David R
Job Details: 05/11/2021
"Found broken clips on top rack, ordering; ordrng 4 WPW10195622 (Stop)s"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRB00
Near Cleveland, OH 44128
David R
Job Details: 05/11/2021
"Customer had POP. CC not cooling correctly, freezer working. Found control not sending voltage down to FZ harness. Defrost issue. Replaced main control and steamed all ice off evap cover. Programmed, good. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Parma Heights, OH 44130
David R
Job Details: 05/11/2021
"Cc water filter stuck. Found housing not correctly installed causing filter not to pop out. Corrected, tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LSB6200KQ1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/11/2021
"Cc that washer was not washing draining or spinning. We verified and bypassed the lid lock to test it and started working as should. Will need to replace lid lock. Ordering part.; ordrng 1 3949247V (Lid switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Joe O
Job Details: 05/11/2021
Installed control. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Avon, OH 44011
Marie V
Job Details: 05/11/2021
"Cc that the unit does not heat. Confirmed. Found heater open. Receiving 240V. Unit will need new heater. Cust will call if he wants to continue ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDE6200AYW
Near Mentor, OH 44060
Joe O
Job Details: 05/11/2021
"Cc: not tumblingFound pulley broke and caused belt to break. Needs idler pulley, arm, and beltBelt replaced under 1 year ago. Belt covered for 1 year.Customer does not want to repair at this time ; ordrng 1 WP6-3700340 (bearing) and 1 WP6-3705180 (idler arm) and 1 WP33002535 (belt)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Beachwood, OH 44122
Brian M
Job Details: 05/11/2021
Installed igniter OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cleveland Heights, OH 44121
Jason N
Job Details: 05/11/2021
"Cc unit not starting/operating.Customer stated unit will only give a tone occasionally. Able to get unit into diagnostics, no codes in history, unit kicks out of diagnostics when trying to start functionality tests. Unit will not power on or off. Found service pointer for unresponsive unit. Unit needs ACU. Customer not repairing at this time, estimate only. ; ordrng 1 W11322903 (ACU)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ02
Near Cleveland Heights, OH 44118
Corina B
Job Details: 05/11/2021
Replaced the gaskets. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, OH 44139
Brian M
Job Details: 05/11/2021
Cc unit not spinning out clothes and are wet Ran test load with 4 big towels got soaking wet and and ran drain and spin Did not run full spin cycle and towels where just damp OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Joe O
Job Details: 05/11/2021
Cc: not rinsing and spinningFound error codes f0e4(high water temp) found hot and cold valves reversed. Swapped water lines. Ran auto test and calibration. Customer has slow drip for water supply valve.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Westlake, OH 44145
Marie V
Job Details: 05/11/2021
"Cc that the unit makes a loud noise when is about to start spinning. Cust Showed video. It sounds that it comes from drain pump. Ran diag got error code of F5E2 lock failure. Ran step 12. Noise started when drain pump got power but it wasnt too loud, similar to video, video was a little louder. Took front panel off and checked drain pump catch found some hair, removed , ran drain and spin with towels in it. No noise. Op test ok 1-2 tablespoons of detergent and 6-7 bath towels equals full load."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rocky River, OH 44116
Marie V
Job Details: 05/11/2021
"Cc that the unit didnt worked at all. Got a cord and plugged in unit to outlet. Started normal cycle. Unit started working, canceled cycle. Unit started drain pump. Ran diag no error codes. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/11/2021
Complaint unit goes off balance Found bottom shell by feet to be smashed in Needs shell ; ordrng 1 W10677265 (cabinet)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Rocky River, OH 44116
Marie V
Job Details: 05/11/2021
"Cc that the unit is leaking from door. Took panel off and started unit. Unit looks like is making a wave. Check spray arm. Found top part of spray arm broken. Will need new one. Cust can install, no need to schedule ; ordrng 1 W11101428 (Spray arm)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44111
Marie V
Job Details: 05/11/2021
"Cc that the unit has an error code F8E4 overfill, float switch open. Unit does not have float switch in unit. Installed new one we ordered but unit still need drip tray. Ordering part.; ordrng 1 W11025993 (Drip tray)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/11/2021
Found error code f1e0 communication error and f2e1 stuck key unit needs and electronic control and user interface follow all step on diagnostics and it reappear error ; ordrng 1 W11029431 (Console) and 1 W11034208 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Rocky River, OH 44116
Marie V
Job Details: 05/11/2021
Cc that when you pull the top rack door seal comes off. Confirmed. Replaced door seal and adjusted top rack. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODC304EWH01
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/11/2021
"Replace blower and thermostat,then preheat to 350,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Rocky River, OH 44116
Marie V
Job Details: 05/11/2021
"Replaced valve. Tested ice maker pass. Filled, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Geneva, OH 44041
Jeff M
Job Details: 05/11/2021
Installed the new part op tested good.
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Jefferson, OH 44047
Jeff M
Job Details: 05/11/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model LGQ9557KQ1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/11/2021
Installed drive motor. Ran dryer operational test. Good tumble and heat. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/11/2021
"Cc unit oven not ignitingCustomer stated he can hear sparking, but it doesnt ignite, can also smell gas. Ran bake test, found unit sparking, but not at ignitor. Found bottom drawer full of metal pans and sheets. Removed a few off the top. Retested bake. Good spark and ignition. Ran several times to ensure good spark and flame. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near LaGrange, OH 44050
David R
Job Details: 05/11/2021
"Replaced part. Also found drain pump smashed against back cabinet, not able to drain properly, corrected. Tested. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/11/2021
Found unit desmantle took pictures husband try to fix put unit back together then diagnose unit found hub stripped advise customer of how to better use washer also hub been replace; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near LaGrange, OH 44050
David R
Job Details: 05/11/2021
"Cc questions about basket moving, not leveled. Showed customer slant in basement that washer is sitting on. Not making unit leveled. Would recommend wood to prop up left side correctly and leveling out. Unit is good. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Westlake, OH 44145
Gabriel P
Job Details: 05/11/2021
"Customer complaints of vibrating sound level unit,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/11/2021
"Found the burner assembly not in the exhaust. Reattached the burner assembly. Replaced the flame sensor, gas coils and cutoff."
We serviced a
GE REFRIGERATOR
Model GFSS6KKXASS
Near Kent, OH 44240
Brian M
Job Details: 05/11/2021
"Cc no water Found bladder frozen and heater not turning on Found rear evap wall cover frosted over on the sides Advised to have heater and evap wall replaced ; ordrng 1 WR60X10272 (evap cover asm) and 1 WR51X10109 (water tank heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Chardon, OH 44024
Jeff M
Job Details: 05/11/2021
Customer is having an issue with the machine not cooling properly its sitting inside the garage it is outside the operating temperature parameters of 55? and 110?. I did adjust the sensor and put it in its correct location and taped it in place I took a picture. I told the customer by the time Monday rolls around the temperatures will be in the 70s which will be within the parameters of the machine operating correctly and it should work fine
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC39EGSS
Near Mentor, OH 44060
Jeff M
Job Details: 05/11/2021
I unplugged the machine waited 15 seconds plug back in everything started to work unit tested good
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/11/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, unit drained and fill up and continued washing, found unit leaking from sump, unit needs new sump assembly , installed new sump assembly, op test good ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Dan H
Job Details: 05/11/2021
"Customer complaint that ice maker is not working and fresh food section door needs new hinge, found fresh food section door closer worn, found ice maker not sending 120vac to valve, unit need new door closer and ice maker, part is out of stock so not scheduling return appointment ; ordrng 1 WP2182179 (Closer) and 1 WPW10329686 (Closer) and 1 4317943 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"