Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc stated on Saturday unit was not running and was about 80 degrees in building and in fridge At arrival temps in fridge was 34 and freezer at 9 and was in a defrost Waited for unit to come out of defrost Evap frosted up normally not a sealed system issue but a control issue Will needs a control and thermistor ; ordrng 1 WPW10384183 (thermistor) and 1 W11357371 (Control)

Near OH-59, Ravenna, OH 44266
Joe O.

Joe O.

REFRIGERATOR GE PCR06BATASS Cc: not coolingFound unit pulling 1.2 amps. Found hissing from inside cabinet. Unit repairable internal cabinet leak.

Near Butterfly St, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYW01 CC that there is water leaking behind. Cycled the ice maker found the waterline is leaking to the ice maker. Cut the connections off replaced with a John guest fitting. Cycled the ice maker. No leaks. Optest ok.

Near E Oviatt Rd, Bay Village, OH 44140
Joe O.

Joe O.

WALL OVEN JENN-AIR JJW9630DDS Cc: upper oven over heatingFound no stored error codes. Ran test bake. Found unit has run away temp upper oven. Needs control and oven sensor.Sensor shows no longer available

Near Executive Ct, Mentor, OH 44060
David R.

David R.

WASHER MAYTAG MVWC465HW2 "Cc of vibration. Found unit basket was leaning all the way to the left. A little bit of a dip going towards the middle of the floor. Installers raised feet all the way up. Took off top to make sure the suspension rods are working properly and not damaged, good. Adjusted feet as best as possible, now basket is more centered. If banging around does occur, advised customer that unit will try to self balance itself, a little banging is normal, also ensure properly loading and detergent use. Ran through a test diagnostics. Good. Ran through a drain and spin, good. Also told customer of anti vibration pads available to purchase online or at stores to put on/under feet. Op test ok."

Near Akins Rd, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS20EVBL2 "Cc: vibration noise when dispensing waterPulled water filter. Placed bypass on filter head. Water pressure returned. Emptied water filter, reinstalled water filter. Advised customer if it happens again to try replacing the water filter. Op test ok"

Near Beaumont Dr, Mentor, OH 44060
David R.

David R.

DISHWASHER KITCHENAID KUDE20IXSS8 Replaced part. Tested all options on UI. Good. Op test ok

Near Lexington Cir, Broadview Heights, OH 44147
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 41 degrees, found evaporator frozen solid, installed new control , op test no good unit needs new defrost thermostat ; ordrng 1 WPW10290745 (Defrost thermostat), used 1 WPW10503278 (CNTRL-ELEC) from stock"

Near Woodview Rd, Cleveland Heights, OH 44121
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507ESS01 CC that the freezer light is out. When removing the led light from the freezer it turned back on. Light was not seated properly. Optest ok

Near Avery Way, North Ridgeville, OH 44039
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH76719CS1 "The door is twisted The unit needs a new door est only; ordrng 1 W10860351 (door/mw), used 1 SHIPPING (shipping and handling) from stock"

Near Lake Vue Dr, Roaming Shores, OH 44085
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint water dripping on floor and ice all over in frz, confirmed frost accumulation around doors and ceiling from door not shutting all the way due to evap drain clog and frozen water backed up on frz floor building up to meet drawer, quoted to clear ice and clog, ok, cleared, op test good"

Near Jonathan Cole Ct, Independence, OH 44131
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HZ1 "Customer complaint error code now display not working, confirmed, control has not response, found black wire at terminal block disconnected, replaced control and replaced terminal block and connected wire, op test good"

Near Wyndgate Ct, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WSF26C3EXB01 "Cc: not making ice, not dispensing iceFound wire harness running through door has broken wires. Found auger motor humming but not spinning. Needs door and auger motorDoor shows no longer available.; ordrng 1 LW10334261 (dor-fip bl71774) and 1 W11202789 (motor14541), used 1 SHIPPING (shipping and handling) from stock"

Near Arbordale Ln, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER SAMSUNG DV209AEWXAA "The belt is broken needs replaced ; ordrng 1 6602-001655 (BELT), used 1 SHIPPING (shipping and handling) from stock"

Near Schweitzer Rd, Rock Creek, OH 44084
Corey L.

Corey L.

DRYER WHIRLPOOL MEDB835DW4 "Customer complaint of a rattling sound, confirmed after running for about 5 minutes could hear tapping, found back vent elbow pinched against wall kinking duct to blower wheel allowing blower wheel house to flex enough to bump wheel, quoted to correct by a few adjustments, ok, corrected tapping by repositioning duct, op test good"

Near Walmar Rd, Bay Village, OH 44140
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8000BW0 "Customer complaint washer not completing cycles every time and says ul, confirmed found rough points in shaft, lifting basket up in placed stuck and held basket up, unit needs bearing and shaft kit W10435302, customer does not want repair at this time and would like to shop around for new ; used 1 SHIPPING (shipping and handling) from stock"

Near Parkside Dr, Bay Village, OH 44140
Joe O.

Joe O.

DRYER WHIRLPOOL WGD4850HW0 Installed listed parts. Tested. Op test ok

Near E 167th St, Cleveland, OH 44110
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5090JW0 "Replaced parts, op test good"

Near Northview Rd, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR AMANA SX23VW Cc: not cooling properlyCustomer stated ice cream not freezing. Advised customer once ice cream melts it does not refreeze properly. Found ff temps at 39 degrees and freezer at 15 degrees. Unit has a good frost pattern. Condenser fan is running. Found condenser completely covered. Removed debris. Advised customer to watch over the next 48 hours.

Near Beechmont Oval, Beachwood, OH 44122
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5000DW2 Found element open replace from truck stock opt test ok ; used 1 279838 (ELEMENT) from stock

Near Cypress E, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR GE GFE28HSHESS "Customer complaint of frost build up in freezer section , found freezer section door hitting hinge for fresh food section door preventing freezer section door from closing, adjusted, op test good"

Near Bratenahl Pl, Cleveland, OH 44108
Corey L.

Corey L.

WASHER MAYTAG MVW7230HW0 "Customer complaint washer not working, confirmed ui not allowing any selections, found control sending correct power, found wiggling wires on console harness kicks console on, tried correcting harness, unable to correct loose connection at control, unit needs ui and harness; ordrng 1 W11232465 (HARNESS) and 1 W11478526 (UI)"

Near Wolf Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404KPS0 "Replace console,opt test ok"

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GBS0 "Found no error codes try to start normal cycle it did not start check electrical box notice wires not having good contact re wire and correct issue try running a calibration test pass try running normal cycle again and it wouldn’t start also found water not draining empty water with shot vac found a big broken glass inside filter checked drain pump found a bone inside pump ,clear out ran normal cycle started and drain ,opt test ok"

Near Monticello Dr, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRS25FTBL00 "Cc: not making iceCustomer stated ice maker worked for about 3 weeks and then stopped. Found optics are functioning. Found ice maker stopped mid cycle, ice maker clicking trying to cycle. Found ice maker receiving 105v. Needs ice maker. ; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (shipping and handling) from stock"

Near Fox Hill Dr, Kirtland, OH 44094
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC565FW1 "Cust showed pop, sent pic. CC that the unit will not start and the drain pump is on. Held the start button in to clear the drain pump. Ran a calibration. Found the drain hose in a stand pipe that is only 18” off the ground. Advised cust to raise the drain hose at least 39” from the ground. In owners manual page 8. Optest ok."

Near Brook Ln, Brooklyn, OH 44144
David R.

David R.

WASHER WHIRLPOOL MHW5100DW0 "Cc sometimes towels would not be spun all the way out, will have to go through drain/spin cycle. Went over loading and properly detergent use with customer. Also went over spin options, sometimes customer will accidentally hit that option and turn spin to low which in return with heavier loads will cause all water not to be drained out. Went over drain port in front bellow being clogged and also drain housing under unit being clogged. Customer mentioned they do have dogs that shed heavy. Would advise using clean washer cycle to clear out all left over debris in unit. Checked and cleared drain housing and drain port on bellow. Pressure hose checks good. Put everything back together. Ran with towel inside on high spin, good. Op test ok."

Near Concord Trail, Cleveland, OH 44130
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSO48QTX03 "Cc: temps not correct, water leaking from dispenserCustomer states she noticed the temps were not correct by water buildup under the ice bin. Customer stated she wasn’t sure if the chute door not closing could be the issue. Advised customer with the chute door not closing all the way it will allow warm air to enter the ice bin and can melt the ice. Compressor not running upon arrival. Found freezer temps at 10 degrees. Found chute flopping around not sealing. Motor skipping. Needs ice door and motorSpoke with BJ; ordrng 1 WP2180353 (door-chute1311) and 1 WPW10546285 (motor3264)"

Near Flanders Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW4 "Replace all parts and ran calibration ,opt test ok"

Near W Avalon Dr, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFW2055FRZ00 CC that the unit is not cooling. Found the compressor is seized. Will need a new compressor.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)

Near Carrington Ave, Cleveland, OH 44135
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706EBS01 CC that the icemaker is not working. Found ice on the back wall of the ice box. Ran diag step 56 lost home position. Ran step 57 Harvesting not completed. Will need a new ice maker and adapter. ; ordrng 1 W11294907 (Ice maker) and 1 W10864519 (Adapter)

Near Newton Rd, Middleburg Heights, OH 44130
David R.

David R.

WASHER WHIRLPOOL WFW5620HW2 "Replaced latch. Ran through diagnostics mode. All components working correctly. Customer had a question about item she washed, said it came out drenched. Went over spin options, just to make sure spin isn’t turned off or if need be advised turning spin option to last dot on fast to ensure proper spin and drain of water out items of clothing. Can also check more specs in owners manual. Op test ok."

Near Walmar Rd, Bay Village, OH 44140
David R.

David R.

WASHER MAYTAG MVWC465HW2 "Replaced. Ran diagnostics, good. No noise. Op test ok"

Near N Quarry Rd, Amherst, OH 44001
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Upon arrival the unit had a full Of ice customer stated that it’s been making ice for the past couple of days I was not able to find an issue unit tested good most likely the arm got stuck in place

Near Austinburg Rd, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found bimetal open will need to order it comes all in one harness ,; ordrng 1 W11449066 (HARNESS )"

Near W Oviatt Rd, Bay Village, OH 44140
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDI24SEWH3 "Installed new thermal fuse, op test good"

Near Fairmount Blvd, Cleveland, OH 44118
Jeff M.

Jeff M.

WASHER MAYTAG MVW6230HW0 I put the unit in diagnostics mode I was able to manually cycle and activate every component on the washer. But when I press start to automatically start a cycle the unit does nothing. Everything mechanically functions needs a new control board; ordrng 1 W11419173 (MAIN CONTROL )

Near Dillon Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB850YW "The units bearing failed unit is leaking out the bottom est only; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator), used 1 SHIPPING (shipping and handling) from stock"

Near W Forest Dr, Conneaut, OH 44030
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Customer complaint fridge temps aren’t correct, confirmed temps were 49 in ff and 2 in frz, evap has good frost pattern, fan is running, cold air return and entry to ff not blocked, found unit installed to surge protector sharing with range, plugged into wall and advised unit should be on its on dedicated outlet, outlet is properly grounded, advised to monitor fridge after 24-48 hours"

Near W 56th St, Cleveland, OH 44102
Dan H.

Dan H.

WASHER AMANA NTW4516FW2 "Customer complaint that lid lock light flashes and that’s it, lid lock is clicking, ran diagnostics found f5e3(lid unlock fault), installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near Kinsman Rd, Novelty, OH 44072
Corina B.

Corina B.

WASHER WHIRLPOOL WFW9550WW00 "CC that the unit did not spin. Ran diagF21 long drain. Checked drain pump, clear. Started a rinse and spin with towels. Towels came out damp. Optest ok."

Near Dunbury Dr, Maple Heights, OH 44137
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPE234GPS0 Cc unit leaking Found unit to be leaking from diverter Replaced sump assembly from truck stock Ran test cycle OP Test Ok ; used 1 W11085683 (PUMP&MOTOR) from stock

Near Edgemoor Ave, Solon, OH 44139
Brian M.

Brian M.

DRYER GE DPSB620EC2WW Cc unit not running Found belt broken Replaced using back stock from truck Ran test cycle OP Test Ok ; used 1 WE12M29 (Belt) from stock

Near S State Ave, Middlefield, OH 44062
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8989SHB0 Replaced the seal. Ran a calibration. Optest ok.

Near Mentor Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8000DW5 "Found error code f8e1 long fill and f0e3 overload also found a shut off valve on hoses and notice when put manual test no hot water coming in so I unplug shutoff hose and no water coming out explain customer that we have a counter issue with the auto shutoff hoses we recommend not to use on washer customer had other stainless steel hoses without shut off replace it to the washer ran manual test again then hot water and cold water came out pass,opt test ok"

Near Indian Ridge Cove, Westlake, OH 44145
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dw rack wheel fell off, confirmed right side wheel broken from upper rack, replaced with adjuster kit set sent, op test good"

Near Lee Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

DISHWASHER WHIRLPOOL GU2500XTPS3 "Customer complaint that unit doesn’t run through cycles, found clean led flashing 7 times indicating a heater issue, ran test cycle, heater is not working, heater is open, unit needs new heater; ordrng 1 W10518394 (Heater)"

Near Hazelwood Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT511SZDW00 Replaced the handles. Unit was not plugged in. Optest ok

Near W Canal Rd, Valley View, OH 44125
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Bushing to washplate will not come off. Tried serval ways and is ceased onto gearcase. Will need tub and basket. Additional labor might be added to replace large parts. Schedule as a 3 count job. ; ordrng 1 W10752719 (basket) and 1 W11219115 (TUB)"

Near Russia Rd, South Amherst, OH 44001
Jeff M.

Jeff M.

RANGE KENMORE 790.310328 Installed new part unit tested good ; used 1 12400035 (IGNITER) from stock

Near Hazelwood Cir, Geneva, OH 44041
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint water leaking from back of fridge, confirmed found valve with pinhole, unit needs water valve, *customer Will be calling in to schedule a 2nd appliance visit to disassemble range door to clean inner glass; ordrng 1 WPW10238100 (valve-inlt)"

Near Edgehill Rd, Cleveland Heights, OH 44106
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not making ice, fresh food section temperature at 50 degrees, freezer section temperature at 30 degrees, found leak in fresh food section evaporator unit needs new fresh food section evaporator and filter drier; ordrng 1 W10687098 (Evaporator) and 1 W10143759 (Drier)"

Near Greenbrier Dr, Chardon, OH 44024
Dan H.

Dan H.

DRYER GE GTDS825ED0MC "Customer complaint that unit is not starting, confirmed, thermal fuse and thermal cut off are good, door switch is good, belt is intact, unit needs new control ; ordrng 1 WE04X20528 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Rogers Rd, Willoughby Hills, OH 44094
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDB03CTBS0 "CC that the unit does not start, the start and rinse light at faint and didn’t drain. Checked the ribbon cable to the unit, split. Drain hose clogged. Checked Will need a new drain hose, ui and control. ; ordrng 1 WP8531877 (Ribbon cable) and 1 WPW10084141 (Control) and 1 WPW10358302 (Drain hose), used 1 Shipping from stock"

Near Baldwin Ave, Elyria, OH 44035
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHV05 CC that the ice maker is not working. Confirmed. Ran diag thermistor open. Tray started to flex the stopped. Will need a new ice maker; ordrng 1 W11284458 (Ice maker)

Near Byron Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER KENMORE 110.2022251 "The drain pump failed I took the pump off found nothing in the pump. The pump needs to be replaced ; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"

Near Villa Marina Ct, Mentor, OH 44060
Corina B.

Corina B.

DRYER MAYTAG MEDX655DW1 "CC that the unit started to smoking. Checked the wires, terminal block, heater, blower wheel, good. Checked power correct. Turned dryer on cycling properly. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked outside vent"

Near Valley Villas Dr, Parma, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CC that the ff section is not cooling. Found frost in the freezer blocking the vent. Checked the liner and frame, good. The ff door gasket at the bottom was not touching the frame. Steamed out the gasket and the freezer. Optest ok"

Near Whitehaven Dr, Parma, OH 44129
David R.

David R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cc unit not cooling. Went through diagnostics, Found evap fan not working. Damper, comp fan all working. Little frost building up on sides off evap cover. Might need to steam. Ordering parts. Put on cancellation list. ; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Boxwood Dr, Lorain, OH 44053
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF550SAHB "Found pop through entitlement, This is in a new building construction with no tenant, Customer complaint dw Leaking halfway through cycle, ran cycle for 25 minutes without leaks, trey has dust, no evidence of water leaking found, ran diagnostics, no faults, unable to duplicate the problem, unit is operating as designed"

Near Rockside Rd, Seven Hills, OH 44131
David R.

David R.

WASHER MAYTAG MVWC465HW2 "New gearcase spun by hand before installing, making a little grinding. Put on to see if any difference. Making noise still. Will need to order another new gearcase ; ordrng 1 W11035747 (gearcase)"

Near N Quarry Rd, Amherst, OH 44001
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Installed new control, washer powered up, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near E 94th St, Cleveland, OH 44106
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH32519HT3 Replaced the door. Optest ok

Near Timber Edge Dr, North Ridgeville, OH 44039
Joe O.

Joe O.

DRYER WHIRLPOOL WED4950HW0 "Cc: no heatFound unit is only receiving 120v. Customer has bulk fuses. Found fuse box is burned up, also found plug wires taped. Customer Needs a electrician and new power cord."

Near E 267th St, Euclid, OH 44132
Corina B.

Corina B.

WASHER MAYTAG MHW5630HW0 "CC that the unit stop mid cycle. Found the drain hose is 18” of the ground, the shipping bolts are in and the hot and cold are reversed?. Raised the drain hose, took the shipping bolts out and switched the hot and cold. Ran a quick wash. Optest ok. Brought parts back for return."

Near Brandtson Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 Replace parts opt test ok ; used 1 TJAF1200 (UV FILTER ) from stock

Near Bradley Rd, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc of no cool Unit is a r600No frost pattern Spoke to BJ Checked over lock ring connection with soapy water could not see anything Needs compressor and evap Will need lock ring tech and a r600 tech on return visit ; ordrng 1 W11368877 (Evap) and 1 W11370574 (Compressor)

Near Clare Ave, Maple Heights, OH 44137
David R.

David R.

WASHER MAYTAG MVWB835DW5 "Customer explained noise was gone, then tried a load of towels and heard something, wants it checked out. Found screw on the bottom of rotor loose and scrapping the washer drain pan underneath when heavy load in. Corrected, ran Normal cycle with load to see if any other noises pop up. Nothing, everything sounds good. All normal sounds. Drain water, put into diagnostics test 12, let alter spin out of clothes, all normal sounds. Let customer know to watch and if something pops back up to contact customer service."

Near Bellow Dr, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint that unit is not cooling properly, unit is not defrosting properly, heater and bimetal are good, unit needs new control; ordrng 1 W11353815 (Cntrl)"

Near W 105th St, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDW05 "Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 55 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new evaporator and compressor ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor)"

Near Dellbank Dr, Cleveland, OH 44144
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed condenser. Brought system down to 28in/hg vacuum for 15 min. Shut off vac, held vacuum for 15 min. No change to gauges. Recharged system with 4.5oz of r134a. Low side stable at 2 psi, good heat on condenser. Unit starting to cool. Advised customer to allow 24 hrs for unit to eternity to desired temps before restocking. Op test good."

Near Glen Dr, Eastlake, OH 44095
Joe O.

Joe O.

WASHER MAYTAG MHW5630HC0 Installed control and ui. Ran quick test cycle. Op test ok

Near Sunset Dr, Warrensville Heights, OH 44122
Brian M.

Brian M.

RANGE JENN-AIR JIS1450DS1 Cc unit making sizzle noise Tested burners with induction made pot and pan with water No abnormal noises Only noise I could hear was the relays ticking on low setting to regulate temperature Unit is operating as design OP Test Ok

Near Landerhaven Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

RANGE WHIRLPOOL RBD275PRB00 "Went to install customer supplied board Found UI ribbon to be cracked Needs UI ; ordrng 1 WP8304275 (swtch-memb), used 1 SHIPPING (shipping and handling) from stock"

Near Rivers Edge Dr W, Chagrin Falls, OH 44023
Brian M.

Brian M.

DISHWASHER WHIRLPOOL KDPE234GPS0 Ran entitlement 12-20-19 Cc unit will start and count down Found unit to be in demo mode Ran service mode to exit demo mode Ran test cycle OP Test Ok

Near Denise Ct, Solon, OH 44139
Dan H.

Dan H.

DISHWASHER KITCHENAID KDFE304DSS0 "Customer complaint that unit is leaking, found unit leaking from diverter valve, unit needs new sump assembly, customer does not want repair at this time ; ordrng 1 WPW10455261 (Sump assembly), used 1 SHIPPING (shipping and handling) from stock"

Near Hamlet Ln, Westlake, OH 44145
Dan H.

Dan H.

RANGE KITCHENAID KSEG700ESS2 "Installed new user interface, op test good"

Near Fairhill Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not working, found unit paused, unpaused, unit continued cycle, canceled, ran diagnostics found f8e1(long/no fill) error code, no cold water entering unit, found no cold water from supply, advised customer that they need a plumber to repair water supply, unit is operating as designed"

Near Woodbridge Ave, Cleveland, OH 44109
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Cc unit not washing properly Found water supply lines not getting water Advised to have plumbing looked at Ran test agitate spin and drain All functioning properly

Near Granada Blvd, Warrensville Heights, OH 44128
Dan H.

Dan H.

WASHER MAYTAG MVWC465HW2 "Customer complaint that unit started smoking, unit unplugged, plugged in, unit is unresponsive, control is receiving 120vac , unit needs new control, found burn marks and a crack on drain pump , unit needs new drain pump ; ordrng 1 W11249158 (CNTRL) and 1 W10919003 (Drain pump)"

Near Lynden Oval, Parma Heights, OH 44130
Joe O.

Joe O.

WASHER GE WDRR2500K4WW "Cc: not spinningFound basket mount broke. Needs basket, nut, agitator coupler, screw, washer, and sealCustomer does not want to repair at this time"

Near Maple Springs Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

DRYER WHIRLPOOL WED5100HW0 Installed blower wheel Ran auto test OP Test Ok

Near Tupelo Dr, Bedford Heights, OH 44146
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY00 "CC that the ice maker is not working and the freezer is to warm. Fz 40* ff 57*. Checked the evaporators no frost patterns. Ff evap has a non coated evap. Cust showed cust showed pop, sent pic. Has a 10 year warranty on cfc. Will need a new evap and compressor ; ordrng 1 WPW10643261 (Evap) and 1 W10309988 (Compressor)"

Near Deerfield Dr, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not making enough ice , found 14 cubes in bin, cycled ice maker, ice maker cycled and filled, ice box thermistor passes, installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Woodward Ave, Lakewood, OH 44107
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB765FW2 CC that the unit flashes a fault code. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Checked the power at the control 120 volts. Checked the led light flashing. Main control has malfunctioned. Will need a main control; ordrng 1 W11195970 (Control)

Near Tamarac Blvd, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KFIS20XVWH8 "Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Story Rd, Fairview Park, OH 44126
Dan H.

Dan H.

DRYER MAYTAG MED7230HW0 "Customer complaint that unit is not starting, found door switch disconnected, connected door switch, unit started, unit heated, op test good"

Near W 211th St, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB965HC0 Call tech line spoke to sterling explain him that water pressure is 60 psi is excellent but he wanted me to go ahead with repair he also said if valve doesn’t work customer may have hard water too much minerals on water so he gave me a kit to test that issue in case valve go bad water harness kit replace valve no water going in to unit call bj we check 120 v at the cold connector pass then we checked 120 on yellow and white wire for 120 read 0 voltage and cold water humming senior technician bj ask me to call whirlpool back again spoke to robert explain him that we have replace control board twice and console ones and valve twice and still no water to unit and it seems to go bad every two months or less then one month but Robert told me to replace control again ordering control ; ordrng 1 W11246700 (cntrl-elec)

Near Stowaway Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEG750H0HZ0 "Replace spark module them preheat to 350 it light in the first spark also reach to 350 degrees and cycle on and off perfectly good,did not replace valve cause is getting gas into unit,also show customer daughter that it was cycling on and off fine opt test ok"

Near Edgehurst Dr, Brook Park, OH 44142
Corey L.

Corey L.

REFRIGERATOR KENMORE 253.5169911 "Customer complaint freezer fan was cycling off and on every 3 seconds for a while after door was stuck open and frost developed but last two days it’s ran fine, fan running when arrived, cycled cooling off and on to restart fan, unable to duplicate the issue, customer would like to replace fan to be safe, adaptive frost control is discontinued and controls power evap motor; ordrng 1 5303918549 (evap motor service), used 1 SHIPPING (shipping and handling) from stock"

Near Hunt Rd, Strongsville, OH 44136
Corey L.

Corey L.

MICROWAVE MAYTAG MMV5208WQ1 "Replaced magnetron, op test good"

Near Jacqueline Dr, Parma, OH 44134
Jeff M.

Jeff M.

DRYER WHIRLPOOL LGB6200KQ0 "The door switch failed the unit is getting power needs a new door switch ; ordrng 1 WP3406107 (switch-dor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Farnham Dr, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDT03STSS0 Installed sump assembly. Ran test cycle. Op test ok

Near Fox Den E, Novelty, OH 44072
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Cc: tripping the gfi, ice build up in ice binCustomer states the unit has been plugged into gfi breaker since new. Advised customer appliances whirlpool advised not to have units hooked to gfi. Spoke with BJ, he stated whirlpool states not to have unit connected. Found unit is in series with 2 other outlets 1 being a gfi. Advised customer could run a separate circuit for the refrigerator or change the outlet in series to a standard outlet. Found unit leaking from the ice maker. Needs ice maker. Installed ice maker. Cycled ice maker. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Old Mill Rd, Chesterland, OH 44026
Corina B.

Corina B.

WASHER MAYTAG MVWC425BW0 "CC that the unit will not spin. Ran diag F7e1 basket speed fault. Checked the shifter, out of range. Replaced the shifter from t/s. Ran a calibration. An auto test. Optest ok. ; used 1 WPW10006355 (Shifter) from stock"

Near S Galahad Pl, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MVWB865GW0 "The unit has a miscommunication error code needs a main control and UI est only; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Leggett Rd, Montville, OH 44064
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed gasket, peragum and ice bin. Advised customer to watch over the next 48 hrs. Op test ok"

Near King Edward Ct, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc unit not coolingFound both freezer and ff section at room temperature. Compressor is running. Checked frost pattern on evaporator, no frost pattern. Unit has refrigerant leak, needs sealed system repair.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"

Near S Belvoir Blvd, South Euclid, OH 44121
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 Installed drain tube. Op test ok

Near Chillicothe Rd, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW0 "Cc unit not filling with waterRan diagnostics, no codes stored. Ran auto cycle, lot of suds present in tub. Asked customer about detergent, found customer was using non-h.e. Advised to use only h.e. Specific detergents. Ran calibration. Unit working as designed."

Near Chardon Rd, Euclid, OH 44117
Corey L.

Corey L.

REFRIGERATOR KENMORE 596.7200302 "Customer complaint water still dripping onto floor, evap drain is clear and no ice on frz floor, found frost accumulation under frz drawer in front and when opening door it will melt and drip on floor, slides are weak, verbally quoted slides only, customer will make sure to push extra on door to make sure it’s shut"

Near Northview Dr, Strongsville, OH 44136
Jason N.

Jason N.

WINE COOLER WHIRLPOOL WUW55X24HS0 "Installed l.v. Transformer/inverter, unit powered on. Compressor running, checked controls for functionality. Op test good."

Near Delaware Dr, Cleveland Heights, OH 44106
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 The control isn’t sending power needs a control and pump; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)

Near Dennison Ashtabula Rd, Orwell, OH 44076
Jeff M.

Jeff M.

RANGE WHIRLPOOL NO TAG The igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock

Near Case Ave, Mentor, OH 44060
Jason N.

Jason N.

DRYER WHIRLPOOL LGQ8858JQ0 "Cc unit not drying/heatingRan dryer test cycle, 1st flame cycle good, all following cycles ignitor glowed but no ignition. Unit needs gas coils. Replaced using truck stock. Ran dryer op test, good ignition for 5 consecutive cycle. Op test good.; used 1 279834 (COIL) from stock"

Near Ardleigh Dr, Cleveland Heights, OH 44106
Brian M.

Brian M.

COOKTOP ELE JENN-AIR JED3430WF01 "Cc front right burner not heating Found burner not getting power from switch Needs right burner switch ; ordrng 1 WPW10222828 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"

Near Warwick Ct, Aurora, OH 44202
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JFC2290REP00 Installed new part unit tested good

Near Cedar Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MHW5500FW1 "The unit is not responding at all completely dead I cannot enter diagnostics I cannot turn it on I cannot turn it off it’s frozen. Most likely has a communications error needs both the main control and user interface. EST only ; ordrng 1 W10911044 (panel-cntl) and 1 W11201286 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Westwood Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replace control and also customer had issue top shelf not opening found screw loose correct issue also check for any ice build on evap is good ,opt test ok"

Near Belmont Dr, Avon Lake, OH 44012
Jason N.

Jason N.

FREEZER WHIRLPOOL WZF34X16DW04 "Cc unit still has ice buildup Found again small amount of frozen condensation near top front of unit cabinet. Gasket seal is good. This may be an airflow issue, ordering evap fan. Advised customer that we may have to rearrange some product in unit to maximize air circulation as unit is stocked full on all shelves.; ordrng 1 WP2169142 (evaporator fan blade) and 1 WPW10359880 (motor-evap)"

Near Goldenrod Dr, Mentor-on-the-Lake, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replace part opt test ok

Near Schueller Blvd, Sheffield Lake, OH 44054
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRFC300ESS01 "Replaced damper, op test good"

Near Woodlawn Ct, Strongsville, OH 44149
Corey L.

Corey L.

MICROWAVE WHIRLPOOL n/a "Stated I’m here for a mw and was told “ok”, found a whirlpool mw matching model but not description and no serial on job, this unit has been looked at already and is unrepairable"

Near Pearl Rd, Strongsville, OH 44136
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dispenser door fell off and dw door kind of bounces back up when opened all the way, confirmed, dispenser and cover not damaged, reinstalled dispenser door, adjusted springs one hole loser to relieve some tension, op test good"

Near Rosalee Ln, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 The door switch was causing the refrigerator to turn off. I installed the new control board unit tested good; used 1 WPW10503278 (CNTRL-ELEC) from stock

Near Penn Line Rd, Pierpont, OH 44082
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBFN402EPA02 "Customer complaint im stopped working, temps were -1, found bail arm in the off position, customer unaware of shut off arm, turned on, Im filled, op test good"

Near Canterbury Dr, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

RANGE AMANA AGR5330BAS3 Installed new part unit tested good

Near Summer Ave, Ashtabula, OH 44004
Corey L.

Corey L.

DRYER KENMORE 110.7090299 "Customer had home broken into and valuables taken, had forgot a part was supposed to come and customer can not locate, please resend part either to customer or to tech pending office discretion ; ordrng 1 279787 (motor)"

Near Ponciana Ave, Cleveland, OH 44135
Joe O.

Joe O.

REFRIGERATOR GE GBS22KBSACC "Cc: not cooling properlyFound ff temps at 41 degrees and freezer at 13 degrees. Sides of freezer are extremely hot. Found condenser fan not running. Spun fan by hand. Found unit continues to run but not speeding up. Needs condenser fan and blade; ordrng 1 WR60X10148 (fan condenser asm2947) and 1 WR84X10055 (condenser fan motor14083), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Clay St, Thompson, OH 44086
Jason N.

Jason N.

DISHWASHER KITCHENAID KDPE234GPS0 "Installed control board and wash pump/motor. Ran diagnostics cycle all the way though. No codes at end, op test good."

Near Glenwood Ave, Willoughby, OH 44094
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer had POP. Cc of light switch left door sticking. Confirmed, ordering light switches. Added door spacer to see if that will help in the meantime. ; ordrng 2 W11396033 (SWITCH )s, used 1 WP2177331 (DOOR SPACER) from stock"

Near Drake Rd, Strongsville, OH 44136
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit making ice chunks, cannot dispense.Found ice cubes fusing together in ice container, large pieces of ice on bottom on container. Ran ice maker harvest test, on ice mold refill, water dripping from ice maker into ice container. Unit needs ice maker. Replaced using truck stock. Ran harvest test, indexed and filled with water, no leaks. Op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near N Ridge Rd, Perry, OH 44081
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Customer complaint excessive snow and frost in frz so it was emptied and now ice has went away, confirmed only a small amount of frost on light switch, advised warm air entering unit causes the frost build up, gaskets are ok, slides check good, advised to monitor doors are fully shut and nothing caught in gaskets"

Near Pattie Dr, Berea, OH 44017
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc unit had frost on evap wall they turned unit off and it defrosted they plugged it back in ands it’s been about 2 weeks and running normal Found temps to be -0 in freezer and 36 in fridge Unit is functioning properly No ice build up In freezer OP Test Ok

Near Industry Rd, Atwater, OH 44201
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Installed control and UI Ran auto test and calibration OP Test Ok

Near Porter Rd, Rootstown, OH 44272
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Replaced parts. Give 24 hours to return to normal temps. Reminded customer to empty out ice bin every couple of weeks and clean. Set temps to recommended. Op test ok

Near N Greystone Dr, Strongsville, OH 44149
Jason N.

Jason N.

WASHER AMANA NAV5800AWW "Cc unit leaking waterCustomer stated she ran several loads after last visit and it was ok, most recent load she ran it leaked again but in a different place then last time. Ran wash test on super load size, filled up tub, let cycle for 10 min, no leaks found. Ran drain and spin cycle, no leaks found. Ran another wash cycle on medium load size, let cycle for 10 min. No leaks found. Ran spin and drain, no leaks. Could not duplicate a leak condition on unit."

Near W Parkway Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Replace thermistor and control,opt test ok also notice customer food was blocking vent advise customer how to load unit better"

Near W 13th St, Lorain, OH 44052
Corey L.

Corey L.

WALL OVEN FRIGIDAIRE FGF348KCN "Customer complaint oven did not maintain heat while baking for a few weeks then would not preheat sometimes and now doesn’t want to preheat at all, ignitor failed, quoted to replace with ts part, ok, replaced ignitor with kit, op test good; used 1 12400035 (IGNITER) from stock"

Near Meadowbrook Blvd, Cleveland Heights, OH 44118
Corey L.

Corey L.

DISHWASHER WHIRLPOOL MDB7959SHZ0 "Customer complaint door fell off dw, found springs removed and hinge pin not in correct channel on door bracket, reinstalled door to hinge, op test good, reinstalled springs, drain hose and power to unit for testing, op test good"

Near Blanche Ave, Cleveland Heights, OH 44118
David R.

David R.

DRYER GE DPSR483GA2WW Cc unit not heating. Found open gas coils. ; used 1 279834 (COIL 22.45) from stock

Near Willow Wood Dr, Strongsville, OH 44136
David R.

David R.

WASHER WHIRLPOOL WTW6800WW1 "Cc unit not doing anything, will fill up and stop. Went through diagnostics. Found F32 long drain error code. Blew through pressure hose, clear. Tested from control, 13.7 ohms on drain pump, 120 coming from control down to pump. Took apart pump and found a penny stuck in the propeller blades. Removed, no other damage. Tested again in diagnostics, went through and all components working. Ran normal cycle, good. Op test ok"

Near Coe Ave, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER AMANA NFW5800HW0 Installed UI control Ran auto test Ran test cycle OP Test Ok

Near Luke Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Recovered refrigerant was hardly any in system Installed compressor and filter drier Went to run a vac but would not hold Added an oz of refrigerant found unit to have a leak coming from Yoder loop/ cap tube area of cabinet Pulled down on cap tube and cap tube came right out Called whirlpool non repairable.

Near Kerrington Way, Solon, OH 44139
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW1 "Cc unit coding f6e2 Ran diagnostics, confirmed code f6e2 for ui cannot hear acu. Replaced main control board and console using customer supplied parts. Ran auto test and calibration. Op test good."

Near Casa Bella Dr, Perry, OH 44081
Corina B.

Corina B.

WASHER AMANA NFW5800HW0 Replaced the ui. BM has core. Started a cycle. Optest ok.

Near Luke Dr, Streetsboro, OH 44241
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM404KPS0 "Customer complaint that unit is leaking, found unit leaning forward, leveled unit, op test good"

Near Josephine Dr, Independence, OH 44131
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc unit not washing properly Found that cold water was restricted due to debris in valve filter Removed and cleaned filter Ran valve test OP Test Ok Ran auto test and calibration OP Test Ok Advised again of leaking at shut offs advised on having them replaced

Near E Waterloo Rd, Akron, OH 44312
Dan H.

Dan H.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint that oven door will not close, confirmed, found hinge sprung, installed new hinges and receivers, op test good"

Near Saywell Ave, Cleveland, OH 44108
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSF705HBS00 Cleared ice buildup. Installed fan and thermistor. Advised customer to allow 24 hrs for temps to adjust. Op test ok

Near Clarkwood Dr, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KBFS25EVMS0 CC that the temps don’t stay at 0* and 37* all the time. Found the start relay not turning the compressor on. Replaced the start relay from surplus t/s. Optest ok. ; used 1 WPW10197428 (Start relay) from stock

Near Fairview Dr, Kent, OH 44240
Joe O.

Joe O.

RANGE MAYTAG MGR8800FZ0 Cc: oven not heatingTested multiple times. Unit lighting and heating. Unit functioning as designed. Op test ok

Near Auburn Rd, Chardon, OH 44024
Corey L.

Corey L.

REFRIGERATOR MAYTAG MSS25N4MKZ00 "Customer complaint fridge making a noise, confirmed found clay noise suppressor not installed to high side line and laying under fan as fan spun it tapped plastic moisture cover over putty, reinstalled to line, op test good"

Near Maplewood Ave, Maple Heights, OH 44137
Jason N.

Jason N.

OTR MICROWAVE MAYTAG MMV1175JZ0 "Cc unit hood light out after changing bulbCustomer stated he changed the bulb after old one started to flicker. After change light would not work. Confirmed, no power to bulb socket 0v. Damaged light triac, unit needs control board. Replaced using customer supplied pre Id part. Installed bulb, illumination returned, all light levels function good. Op test good. Advised customer if he needs to change hood light in the future to unplug unit beforehand to avoid damaging circuit board."

Near Remington Dr, Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit not washing properly Ran diagnostics found no errors Ran auto test and calibration Ran bulky test with a load of cloths

Near Udall Rd, Hiram, OH 44234
Joe O.

Joe O.

WASHER MAYTAG MHW5630HW0 "Cc: continuously spinning after the cycle was over, not making to spin cycleFound error codes f4e1(heater relay error), f0e2(oversuds), f0e5(off balance), f5e2(door lock failure), f5e3(door unlock failure). Ran quick test. Doors are locking and unlocking. Needs control and heater assembly; ordrng 1 W11314664 (heater) and 1 W11322901 (cntrl-elec)"

Near Harper Valley Ln, Geneva, OH 44041
Jeff M.

Jeff M.

REFRIGERATOR GE GNE26GMDCES Installed new part unit tested good

Near Red Oak Dr, Perry, OH 44081
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SHZ0 Installed new part unit tested good

Near Moseley Rd, Thompson, OH 44086
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Found fresh food section evap frozen found a service pointer on issue replaced fan from truck stock and steam all ice completely,opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"

Near Greystone Dr, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer having same issue as before drain pan on fresh food section is clogg call tech spoke to Leon, he said cause this is the 4 time this issue been repair is not repairable gave customer file # to call whirlpool

Near Greystone Dr, Amherst, OH 44001
Jason N.

Jason N.

WASHER GE WPGT9150HWW "Cc unit flooded laundry roomCustomer states she was running a load, and when she came back water was overflowing the tub all over the floor. Inspected unit, found pressure sensor hose split at tub connection, had pulled away from tub. Cut tube back to get to good rubber, reconnected to tub with spring clamp. Ran wash test for 15 min, tub filled to sensed level and stopped, advanced to wash cycle. Op test good."

Near Debonaire Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaints of dishes not being dry advise customer that she still has to wipe dishes with a towel at the end of cycle customer said her old unit had dishes dry at the end of cycle explain her she can’t compare her old unit to the ones now ran diagnostics no error codes check temp on heater 214 degrees working as designed,opt test ok"

Near E 39th St, Lorain, OH 44055
Corey L.

Corey L.

DRYER MAYTAG MCE8000AYW "Customer complaint drum is not spinning, found belt broken, quoted for belt from ts, ok, while replacing belt found motor pulley cracked creating belt failure, customer cannot stay longer for tech to get to pulley properly to try and remove so quoted to replace motor with pulley and pulley itself separately since I have an extra motor pulley at home so we can refund motor if able to remove pulley when we return; ordrng 1 W10410996 (motor-driv), used 1 4392065 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"

Near Winston Ln, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB8959SBB3 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Barchester Dr, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 CC that food is freezing in the ff. Ff 42*-32*. Found the freezer set at -3 and ff at 40*. Set freezer at 0* and ff at 38*. Advised cust the cold air coming from the freezer is -3* +or- 5*. Optest ok.

Near Danbury Dr, Aurora, OH 44202
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5DHEXWB00 "Customer complaint ice maker not dispensing ice, confirmed paddle not activating auger motor, found pin broken on ice paddle switch bracket not allowing paddle to activate auger, unit needs dispenser switch bracket; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"

Near Edgepark Dr, Garfield Heights, OH 44125
Jason N.

Jason N.

RANGE KENMORE 790.7040901 "Cc unit oven not ignitingRan bake test, ignitor barely glowing, drawing 2.1a. Ignitor weak, needs replaced. Replaced ignitor using truck stock. Ran bake test to 300 degrees. Good ignition, preheat normal. Operation test good.; used 1 12400035 (IGNITER) from stock"

Near Lakeshore Blvd, Willowick, OH 44095
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305EBS00 "Cc FF section temp was at 50* but notice the door was slightly opened. Letting all warm air rush in, since than temp has stayed a constant 38*. Checking all components over. Went through diagnostics, all components working good. As of now, op test ok"

Near Stillbrooke Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Gold Finch Ct, Mentor, OH 44060
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH31017HS4 "Ran entitlement, good. Replaced the control panel. Optest ok."

Near Devorah Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW72HEDW0 Found drain hose banging correct issue opt test ok

Near Owego Ave, Lakewood, OH 44107
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Customer complaint that unit is leaking, found evaporator drain tube not draining into evaporator drain pan, corrected, op test good"

Near Marcelline Ct, Cleveland, OH 44125
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD7500GC0 "Door was not closing correct issue,opt test ok"

Near Doris Dr, Brook Park, OH 44142
David R.

David R.

REFRIGERATOR WHIRLPOOL KSF26C4XYY01 "Controlis for a different call. Clips on evap cover broke/missing, ordering no charge. Comp terminal bent on new part, tried correcting. Replaced parts. Recovered refrigerant, pulled 28”vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok. Ordering clips. Give 24 hours to return to normal temps. If anything pops up in meantime before return, customer can call office. ; ordrng 4 W11232019 (clip)s"

Near Greyfriars Cir, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS00 Installed hinge. Op test ok

Near Ranch Rd, Willoughby, OH 44094
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that the lights are flickering, handle is loose and the drawers side out; used 1 W11205083 (Led light), and 1 W10908166 (Led ligt) from stock"

Near Clearbrook Ln, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Customer wants to reschedule with a senior tech ,when I arrive to customer home he said noise stop I couldn’t find the noise and the evap cover panel and everything else was install properly I took it back out show customer everything is ok put it back in and still no noise I can’t figure it out told them office will contact them before scheduling an appointment office to review ; O-emld tckt"

Near Linden Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DRYER ELE MAYTAG MEDC215EW1 Found blower housing fuse open replace from truck stock opt test ok ; used 1 WP3392519 (THERMAL FUSE 15.40) from stock

Near Center Ridge Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JJW2430DS01 "Replace console,opt test ok"

Near St Joseph Way, Avon, OH 44011
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 "Cc: not starting, ui not allowing selectionsFound ui will not allow selections. Found error codes f5e4(lid not opened between cycles), f5e1(lid switch fault-lid is open.), f2e1(stuck key). Ran auto test. Found lid will not lock. Entered manual test mode, found lid will not lock. Ran test 8 for lid lock. Needs control and uiCustomer does not want to repair at this time"

Near Haven Ct, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR GE DFE29JSDASS "Customer complaint stopped cooling in frz about 5 days ago, confirmed 60 in ff and 40 ff set to coldest, compressor and fans are running, found no frost pattern on frz evap, found condenser line to comp corroded in drain pan, moisture in unit at this point compressor and evaporators need replaced, and at that point since ice maker was failed also would still need that installed, verbally quoted customer, customer does not want repair. Saved tckt"

Near Sunny Glen Ave, Cleveland, OH 44128
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Cc: not making ice, freezing food in ff sectionFound temps in ff section at 39 degrees. Found ice maker fill tube frozen, water valve seeping. Needs water valve.; ordrng 1 W11043013 (valve7878), used 1 SHIPPING (shipping and handling) from stock"

Near Auburn Rd, Chardon, OH 44024
David R.

David R.

REFRIGERATOR FRIGIDAIRE FGHB2844LF7 "Cc FZ not feeling as cold, ice on bottom of freezer, ice under Icemaker in bottom. New housing kit for Icemaker, drain is clogged and took off cover, fan isn’t working. Fan is getting voltage from control. Will need kit, fan, steam out ice and also clear drains. Customer paid SVC, do not order parts ; ordrng 1 241509402 (motor) and 1 530391784 (HOUSING KIT), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Partridge Dr, Strongsville, OH 44136
Dan H.

Dan H.

DRYER MAYTAG MEDB725BW0 "Installed new dryer repair kit, op test good"

Near W 132nd St, Cleveland, OH 44111
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890121, and 2 W10890126 from stock"

Near E 59th St, Cleveland, OH 44105
Jeff M.

Jeff M.

DRYER KENMORE 11062912100 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Aberdeen Rd, Madison, OH 44057
Jeff M.

Jeff M.

WASHER GE GTW460ASJ7WW The unit is not locking needs a new lock ; ordrng 1 WH01X27954 (lid lock quick relea)

Near Ericston Ct, Painesville, OH 44077
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 Rollers failed installed new part unit tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Seneca St, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Customer has an excessive amount of weight on the fridge door causing it to where out the door needs shimmed up as of now the door is catching on the cabinet causing it not to shut easily; ordrng 2 WP487576 (washer)s and 2 WP487802 (washer)s

Near Madison, OH 44057
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Cc unit not cleaning dishes, seems to not advance cycles or heat the water.Ran diagnostics, found codes 10-1 for dispenser electrical problem4-3 for motor not running, 8-2 for drain motor electrical problem. Ran diagnostics cycle, motor pulsing on and off throughout cycle. Replaced main control and pump/ motor assembly using customer supplied pre Id partsRan diagnostics cycle in the entirety. Finished with no faults, heater turned on. Op test good."

Near Sandhurst Dr, Highland Heights, OH 44143
David R.

David R.

WALL OVEN MAYTAG MGT8720DS02 Cc top bake not working. Found ash white ignitor. Replaced from t/s. Tested. Good. Op test ok; used 1 12400035 (IGNITER) from stock

Near Lakeridge Way, Columbia Station, OH 44028
Joe O.

Joe O.

REFRIGERATOR GE GSCF3PGXCFBB "Cc: evap fan noiseFound evap fan is hitting cover. Found evap fan blade stripped and fan blade pulling off causing blade to hit the cover. Needs evap fan blade. ; ordrng 1 WR02X12149 (ring compression334) and 1 WR60X30922 (FAN BLADE5835), used 1 SHIPPING (shipping and handling) from stock"

Near Lamplight Ln, Willoughby Hills, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Installed new hinge cover, op test good"

Near Lake Rd, Rocky River, OH 44116
Brian M.

Brian M.

REFRIGERATOR GE n/a Customer had concerns about gasket and gurgling noise as well as bottom being warm Unit has a nice even frost pattern and has ice cubes frozen and temps in both sections are normal At this time I do not see an issue

Near Coy Ln, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER MAYTAG MVWB865GW0 "CC that there is a burn mark on the cord and does nothing. Checked the cord good. Checked outlet, good. Checked the power 120 volts. Unplugged the ui, no light. Will need a new control. ; ordrng 1 W11162440 (Control), used 1 Shipping from stock"

Near Lloyd Ave, Aurora, OH 44202
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF520PADW7 Customer received the wrong sump assembly. Re ordering sump assemblySump shows out of stock. Office to reschedule. ; ordrng 1 W11025157 (pump&motor)

Near E 266th St, Euclid, OH 44132
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KFIS20XVMS11 "Customer complaint right door is not shutting, confirmed, found door hitting top cabinet trim from fridge pushed too far back, advised customer unit needs at least 1” on either side and 3” of space on top to properly ventilate, moved fridge out about an inch to show door will shut"

Near Brainard Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

WASHER MAYTAG MVWB865GC0 "CC that the unit will not start. When plugging the unit in f5 flashes. Will not start. Will need a main control, ui and latch. ; ordrng 1 W11162441 (Ui) and 1 W11162440 (Control) and 1 W10861642 (Latch)"

Near Glenshire Rd, Bedford, OH 44146
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Cc unit not making IceFound broken wiring on bottom freezer door. Previous repair on wiring already, very messy, broken white wire broken off up inside door, no more repair can be made. Unit needs new freezer door. Auth covering parts cost, quoted service and labor. Advised customer approx 4-6 weeks for door arrival, call office when it arrives to schedule finish up appt.; ordrng 1 LW10669496 (dor-fip)"

Near W Glen Eagle Dr, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Recovered refrigerant Installed evap and filter Ran 28 inch vac for 20 min let sit for 15 no change Recharge with 5.5oz of r134a Normal frost pattern showed on evap OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock

Near Willoughby, OH 44094
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer complaint time is jumping around, time on oven was correct, called wpl tl, they advised to follow pointer and have them update through the application on mobile device and if that does not work then to replace console with one from Plainfield’s warehouse as all new manufactured consoles have the new update fixing the clock issue. tried walking through update with customer over the phone, unable to find the update option, advised customer to call Contact connected appliance team and left the number, took part for return.

Near Orange, OH
Joe O.

Joe O.

DISHWASHER MAYTAG MDB7609AWB2 "Cc: not cleaning properly, not dispensing soap, ui not allowing selections Ran diagnostics test cycle. Unit has good pressure, spray arms are functioning, found dispenser not opening. Could not duplicate ui issue, found no silver migration on ribbon cable. Needs dispenserCustomer does not want to repair at this time"

Near Staunton Rd, University Heights, OH 44118
Joe O.

Joe O.

STACK W/D KENMORE 417.927022 Installed belt. Ran test cycle. Op test ok

Near Village Dr, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW1 "Customer complaint that lid is not locking ran diagnostics found f5e3(lid will not unlock) error code , unit needs new lid lock; used 1 W10810403 (LID LATCH) from stock"

Near Lake Ave, Lakewood, OH 44107
Dan H.

Dan H.

FREEZER WHIRLPOOL WRT111SFDM04 "Customer complaint of condensation build up in fresh food section , found freezer section door not closing properly, found fresh food section door gasket not sealing on left side, used steamer to adjust door gasket, adjusted door shims, op test good"

Near Lake Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

WASHER GE GTUP270GM3WW "The bearings have failed needs replaced ; ordrng 1 WH16X10186 (washing machine supp), used 1 SHIPPING (shipping and handling) from stock"

Near Conneaut, OH 44030
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced parts, tested. Set temps back to recommended. Give 24 hours to return to normal temps. Op test ok"

Near Lauren Ln, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSCS25INSS00 "CC that the ice maker is not working. Checked the optic eye, good. Cycled the ice maker stopped halfway. Will need a new ice maker; ordrng 1 2198597 (Ice maker), used 1 Shipping from stock"

Near Pepper Dr, Solon, OH 44139
Jason N.

Jason N.

WASHER WHIRLPOOL NTW4516FW3 "Installed new drain pump and control board. Ran auto test, lid lock not engaging due to having to pop lid last visit out to get m/s. Replaced lid lock using truck stock. Ran auto test and calibration. Op test good.; used 1 W11307244 (DOOR LOCK) from stock"

Near Warrensville Center Rd, University Heights, OH 44118
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE304GPS0 "Cc unit not cleaning dishes.Ran diagnostics, no codes stored. Ran wash cycle, found spray hole arms clogged with food debris. Reduced spray pressure all around. Unit needs new spray arms. Advised customer that dishes should be clear of large bits of food debris before placing in unit. Also recommenced using high temp wash with finish pods; ordrng 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)"

Near Beechers Brook Rd, Mayfield, OH 44143

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