We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cleveland Heights, OH 44118
Marie V
Job Details: 08/23/2022
"Cc that when try to start cycle starts and then shows done. Confirmed. Found bolt stuck underneath belt. Bolt is from motor. Motor has both of the, so this was extra from factory. Removed and Replaced belt from T/S, And replaced latch because is was not locking. Tested unit. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Gates Mills, OH 44040
Corina B
Job Details: 08/23/2022
CC that that the ice is clumps. Unit was in a defrost. Ran step 38 155 watts. Called BJ. Will need a door and ui. ; ordrng 1 W11449015 (Door) and 1 W11330486 (Ui) and 1 W11557001 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/23/2022
"Cc: frostingCustomer stated unit was working well after last visit, then started frosting up again. Found frost build up is center of freezer door. No gaps in freezer gasket. Siliconed around freezer cabinet. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HBZ1
Near Strongsville, OH 44136
David R
Job Details: 08/23/2022
"Cc unit not baking, new unit. Found frame in back bent, dropped on side/back. Frame bent so gas valve was not in right place for bake to connect properly. Corrected frame, showed customer and took pics. Everything is working correctly now. Good. Bake at 350* good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland Heights, OH 44118
Marie V
Job Details: 08/23/2022
Cc that when try to start a cycle unit shows done. Confirmed found error code f7e1 missing or wrong signal. Found capacitor open. Replaced from T/s. Can calibration and auto test. Started a cycle. Pass. Op test ok; used 1 W11395618 (CAPACITOR) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Solon, OH 44139
Corina B
Job Details: 08/23/2022
Replaced the panel and ui. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Beachwood, OH 44122
Joe O
Job Details: 08/23/2022
"Cc: not coolingFound temps in ff section at 59 degrees, freezer at 53 degrees. Found ball of ice on cap tube. Compressor buzzing. Needs compressor, and evaporatorCustomer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Beachwood, OH 44122
Joe O
Job Details: 08/23/2022
"Cc: lid light flashing, beeping, not drainingFound error codes f32(long drain). Ran drain and spin. Found no power going to drain pump or motor. Checked power at control. No power from control. Needs control,Customer does not want to repair at this time; ordrng 1 W10763748 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Customer complaint that doors are uneven, leveled unit, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2409LS0A
Near Cleveland, OH 44108
Corina B
Job Details: 08/23/2022
"CC that the wash light stays on and sometimes it does not work. Ran a rinse cycle the wash light stays on. Will need an ui. Customer does not want to repair ; ordrng 1 154852501 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Broadview Heights, OH 44147
David R
Job Details: 08/23/2022
"Cc headed unit make a rattle noise when he was wiping out the tub. Found a coin in between agitator and basket. Removed, ran diagnostics, no error codes. Good. All components working, good, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesterland, OH 44026
Jason N
Job Details: 08/23/2022
"Cc unit not spinning out large loads like blankets and towels Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Ran spin and drain with 5 large wet towels. Unit spun and drained properly. No issues found with unit at this time. Advised customer on proper loading sizing and usage of Drain and Spin cycle if load is needing additional water extraction. Unit is working as designed. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS04
Near Shaker Heights, OH 44120
Manny
Job Details: 08/23/2022
"Replaced control .opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Brook Park, OH 44142
Gabriel P
Job Details: 08/23/2022
Replace parts opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Parma, OH 44129
Gabriel P
Job Details: 08/23/2022
"Replace drain pump,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Parma, OH 44134
Gabriel P
Job Details: 08/23/2022
Try leveling unit as much as I could but is sealing all the way around opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS04
Near Maple Heights, OH 44137
Joe O
Job Details: 08/23/2022
"Cc: leakingFound unit continuously leaking out of water filter housing. Needs filter housing; ordrng 1 WP2186443 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44110
Corina B
Job Details: 08/23/2022
"F7E5 SHIFTER FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Tested the shifter, unlocked the lock before finished spinning. Replaced the shifter. Ran a calibration. Opt test ok. Brought back unused parts for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Solon, OH 44139
Brian M
Job Details: 08/23/2022
Replaced line and valve ran about 4 gallons of water No leak spotted
We serviced a
WHIRLPOOL RANGE
Model GY397LXUQ04
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44130
David R
Job Details: 08/23/2022
"Replaced drain pump. Ran diagnostics, good. All water drained out. All components working. Good. Op Test Ok."
We serviced a
JENN-AIR RANGE
Model JES9750AAS
Near Wickliffe, OH 44092
Jason N
Job Details: 08/23/2022
"Installed console panel. Tested all functions, all functions test good. Op test good."
We serviced a
MAYTAG RANGE
Model MER6600FZ5
Near Solon, OH 44139
Marie V
Job Details: 08/23/2022
Cc that the oven seal is not in place properly. Confirmed. Found some pins on seal not good. Replaced seal. Ask cust to verify. Op test ok
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Garfield Heights, OH 44125
Marie V
Job Details: 08/23/2022
Replaced gearcase and basket. Pass. Also replaced bent from T/S. Calibrated unit. Op test ok; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Euclid, OH 44123
Manny
Job Details: 08/23/2022
"Cc no water coming in, ran diagnostics and found codes,F8e2 dispenser system error, f9e1 for long drain, f5e2 for latch error and f8e1 for not water entering the unit., ran test cycle unit started filling then stop and skipped to the washing cycle, and then stop at step 7 and it restart it, try restarting test cycle and unit gives same error codes again. Unit needs drain pump, inlet valve ass; ordrng 1 WP8183270 (latch) and 1 W10427967 (cntrl-elec) and 1 WPW10289387 (valve) and 1 W10351811 (housing(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland Heights, OH 44121
Corina B
Job Details: 08/23/2022
"CC that the unit does not start. Confirmed. Ran diag. F7e4 Basket Re- engagement. Checked the shifter, open. Replaced the shifter from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
ELECTROLUX FREEZER UPRIGHT
Model FFFH17F2QWB
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/23/2022
Installed control and defrost timer OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma Heights, OH 44130
David R
Job Details: 08/23/2022
"Replaced drain pump, found old one had something stuck around propellant blade. Tested, good, draining, Op Test Ok."
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS
Near Bratenahl, OH 44108
Manny
Job Details: 08/23/2022
"Cc unit not making ice, only hears water and no cooling, ran diagnostics set to compressor and compressor running for 10 seconds then shuts off, compressor is over heating, evaporator plate is cover in rust and mildew and heating cuttr is full of rust and water sensor no detecting the water. Customer will not proceed with the repair.; ordrng 1 WPW10218037 (evaporator) and 1 W10919199 (grid-cuttr) and 1 WPW10485962 (sensor) and 1 WPW10605286 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/23/2022
No issue with dishwasher Customer needed repair for microwave oven combo
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pierpont, OH 44082
Dan H
Job Details: 08/23/2022
Unit has black epoxy coated bushings and does not need replaced
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23CS55GS5
Near Pepper Pike, OH 44124
Brian M
Job Details: 08/23/2022
"Cc unit giving an error Found board corroded Replaced Found ui not responding ; ordrng 1 242041102 (board-control), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 08/23/2022
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, lid locks , valves open and close, good flow through valves, unit spins, unit drains, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model PSB42YSKBSS
Near Bay Village, OH 44140
Angel
Job Details: 08/23/2022
Cc that unit was maki g a buzzing or rattling sound. Unit is a builtin refrigerator and could here a sound coming from the top where the compressor and fans are at looked on top and found that the condenser fan is right behind the compressor and the rubber padding thats on the compressor was not stuck to the compressor how it should be and rubbing on the condenser fan. Reinstalled padding to compressor and explained customer that the only sound or issue i found was that. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Parma, OH 44134
Gabriel P
Job Details: 08/23/2022
Check voltage 120 going to icemaker need icemaker ordering ; ordrng 1 WPW10300022 (Icemaker)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44105
Marie V
Job Details: 08/23/2022
Cc that the unit is not drying well and the most important thing that bothers her is the static. Cust said she is using dryer sheets and fabric softener. Gave suggestions to cust she said she cant keep up with all that m that will be calling Maytag to get another dryer because is too much. Also took temps of appliance is cycling between 167* and 139*. Working as designed. Op test ok called whirlpool tech line. Also vent is clear.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cleveland, OH 44143
Jason N
Job Details: 08/23/2022
"Cc unit leaking water Checked unit drip pan and drain tube. Pulled drain tube, found 100% blocked with sludge in p trap. Flushed drain tube with water and steam. Reinstalled drain tube, ensured good flow-through from evaporator tray. Op test good. Noticed floor markings when unit was moved back into place, left side plastic rail slid under unit while moving back causing wheel to contact floor. Snapped pics. Advised customer that office will be in contact with them regarding next steps."
We serviced a
KITCHENAID COOKTOP ELE
Model KCGD500GSS00
Near Independence, OH 44131
Gabriel P
Job Details: 08/23/2022
unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Marie V
Job Details: 08/23/2022
"Took POP. Cc that the unit is leaking from behind. Confirmed, found drain pan broken. Will need new. ; ordrng 1 W11559685 (Tray drip)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, OH 44135
Marie V
Job Details: 08/23/2022
" Replaced heater. Tested unit, pass. No leaks op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Painesville, OH 44077
Jason N
Job Details: 08/23/2022
"Cc unit not workingCust stated unit stopped working in middle of cycle, no lights or functions. Plugged in unit, unit powered on. Ran diagnostics test cycle, no codes stored in history. Unit ran through cycle without any issues. Started normal cycle and let run for several minutes. No issues found with unit at this time. Quoted customer possible main control as an estimate just to give her an idea of cost. ; ordrng 1 W10866116 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Euclid, OH 44123
Manny
Job Details: 08/23/2022
"Cc freezer frost buildup, verified and found fz door liner warped and gasket wont reach cabinet, we need to wait for the door to be replaced, told customer I can get my steamer and clean the frost, he asked whats the likelihood of the frost buildup again, told him very high chance because the gap on the fz door, he said no to bother steaming it since its gonna happen again, he said theyll rather wait for the doors.; saved tckt"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LT7100XVN0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 08/23/2022
Installed igniter. Ran test cycle. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Westlake, OH 44145
Marie V
Job Details: 08/23/2022
"Replaced motor. Tested unit, no leaks. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV48H7400GW/A2
Near Geneva, OH 44041
Dan H
Job Details: 08/23/2022
"Customer complaint that unit is not starting, found idler pulley broken, unit needs new idler pulley; ordrng 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Painesville, OH 44077
Jason N
Job Details: 08/23/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Cleveland, OH 44124
Brian M
Job Details: 08/23/2022
Cc ice maker over production Found unit Functioning as design Unit has a high bail are and its almost even with the bucket So unit gets really full before it shuts off
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Euclid, OH 44123
Manny
Job Details: 08/23/2022
"Cc unit not completing cycle, ran diagnostics and found codes F7E1 for baskets speed fault and f5e2 for latch fault, replaced parts pre id unit is working as designed, but needs drain hose, customer will attempt to install hose and if she cant shell call us; ordrng 1 W11244231 (hose) and 1 WPW10280024 (drain hose retainer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Angel
Job Details: 08/23/2022
Cc that unit was still not making ice. Took temperatures and ff section was at 39* and fC was at 4* Ran diagnostics and found unit had an E5 error code again. So I took apart freezer section and to check evaporator and found ball of ice around suction lines on evaporator and on left side of evaporator as well but unit had a perfect frost pattern and there not having cooling issues. Call BJ explained issue and stated it could be a defrost issue or it just had moisture bulging up until it got to this point. I steamed out all ice and ohmed out thermistor and at 75* it had 3.6kohms. BJ had me locate the thermistor correctly and to tell customer to monitor for now. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Avon, OH 44011
Angel
Job Details: 08/23/2022
Cc that unit kept running and would shut off. Ran diagnostics and found error code F9E1 long drain replaced drain pump with new one but everything was cleared went to run a calibration and found that latch was broken replaced latch from truck surplus parts. Ran a calibration. Opt test ok.; used 1 W11513248 (Latch) from stock
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Avon Lake, OH 44012
Angel
Job Details: 08/23/2022
"Cc that unit when it starts drain pump would just keep running. Ran diagnostics and found error code F8E3 overflow condition and F3E1 water level system error had to remove unit from place took apart back of unit checked pressure hose blew through it and checked switch and everything was good no kinks or clogged checked drain pump and was good as well can not find any issues with unit did see that the detergent customer uses is powered and uses a full scoop. Recommended customer to try liquid detergent and only use about 2 tablespoons of detergent to see if she wont have the issue anymore because i ran test cycle and also tried starting unit normally and worked every time. Explained to customer to monitor for now and try different detergent and if issue keeps happening she will need control board and pressure switch.; ordrng 1 W11029154 (Control) and 1 WPW10448876 (Pressure switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Sheffield Lake, OH 44054
Angel
Job Details: 08/23/2022
Replaced heater tested unit. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, OH 44053
Angel
Job Details: 08/22/2022
Replaced heating element and thermal fuse. Tested unit opt test ok.
We serviced a
GE REFRIGERATOR
Model GFE28GELEDS
Near Madison, OH 44057
Joe O
Job Details: 08/22/2022
"Cc: not cooling properly, fan noise, not making iceFound temps in ff section at 50 degrees, freezer at 35 degrees. Freezer evap completely frosted over. Found ff thermistor reading 55 degrees. Ff evap thermistor reading 40 degrees. Found freezer thermistor reading at 34 degrees, freezer evap thermistor reading at -8 degrees. Ran manual defrost. Unit not defrosting. Ohmed out elements from control. Element checks good. Found no power from control to element. Needs controlCustomer stated he will have unit thawed. ; ordrng 1 WR55X38248 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
"Cc that the valve in the back of unit broke and theres ice buildup at the evaporator. Confirmed. Took temps 44* fresh food and 5* in freezer. Verify ohms on thermistor, called BJ in range will need UI and control. Also water valve is leaking. Gave estimate. Cust will call Maytag to see if they help with repair. ; ordrng 1 W10843055 (Control) and 1 W10882135 (Ui) and 1 W10865826 (Water valve) and 1 W11033168 (Harness wire), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near North Royalton, OH 44133
David R
Job Details: 08/22/2022
"Cc unit making noise. Found a piece of tape hitting condenser fan. Removed. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Kent, OH 44240
Brian M
Job Details: 08/22/2022
Cc unit not heating Found thermal cut off open Replaced using truck stock Fixed customers venting OP Test Ok ; used 1 279816 (CUTOFF) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Kent, OH 44240
Brian M
Job Details: 08/22/2022
Cc unit not cooling. Found fan iced over Cleared ice OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Mentor, OH 44060
Corina B
Job Details: 08/22/2022
Cc that the unit is leaking. Unit is in a drain pan. yellow Substance is inside the drain pan. Found a detergent cup with the same yellow substance. Advise customer that a bottle of detergent leaked into the drain pan. Started a spin cycle no unusual noises. Ran a calibration. Opt test OK
We serviced a
SAMSUNG DRYER
Model DV45H7000EW//A2
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Installed new roller and idler pulley, op test good"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is not drying, started normal dry cycle, igniter glowed, burner lit, burner is cycling normally, temperature out of vent cycling between 130 and 160 degrees on high setting, blower wheel is good, unable to duplicate the problem, unit is still operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Chesterland, OH 44026
Joe O
Job Details: 08/22/2022
"Cc: not startingFound unit is receiving proper power. Found element shorted to ground, and thermal fuse open. Needs thermal fuse and element. Replaced element and thermal fuse. Tested. Op test ok ; used 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Angel
Job Details: 08/22/2022
Cc that unit cools sometimes and lights are not turning on and display says door is open. Removed deli drawer control and unplugged it and everything started working as should lights turned on and display working as should. Left it unplugged until we replace part. Office to reschedule part out of stock.; ordrng 1 WPW10769076 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/22/2022
"Replace heater,opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma Heights, OH 44130
Gabriel P
Job Details: 08/22/2022
Dryer is heating and not scraping is working as design
We serviced a
SAMSUNG DRYER
Model DVE45R6100WA3
Near Perry, OH 44081
Jason N
Job Details: 08/22/2022
"Cc unit not workingCustomer stated unit makes a buzzing noise when trying to start a cycle. Confirmed, motor is buzzing, tried jumpstarting motor but start windings will not allow it to start. Unit needs drive motor. ; ordrng 1 DC31-00055G (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 08/22/2022
"CC that the door is locked and the drain pump stays on. Confirmed. Checked the drain pump, clear. Will need a new drain pump. ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brecksville, OH 44141
David R
Job Details: 08/22/2022
Replaced heater. Ran diagnostics. Good. Op Test Ok.
We serviced a
ROPER WASHER
Model RTW4641BQ0
Near South Euclid, OH 44121
Joe O
Job Details: 08/22/2022
"Cc: not spinning, wet clothes at end of cycleFound error codes f7e5(shifter fault) f7e6(motor fault) f5e3(lid unlock fault). Ran auto test. Ran manual agitate and spin. Found unit not shifting. Actuator trying to shift. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Installed new user interface , op test good"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near East Cleveland, OH 44112
Joe O
Job Details: 08/22/2022
Cc: burners not lighting properAdjusted burners. Customer is going past ignite point of burners. Advised customer on how to properly ignite burners. Adjusted low setting. Op test ok Customer showed pop
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Royalton, OH 44133
Marie V
Job Details: 08/22/2022
"Replaced gearcase, motor, actuator, belt, cam and agitator. Ran calibration. Pass. And auto test. Showed maintenance guy .op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 08/22/2022
Installed heater OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDBH949AWQ4
Near Independence, OH 44131
David R
Job Details: 08/22/2022
"Cc unit display not lighting, start and cancel not lighting up. Not lights on start/cancel but got it to still work and cycle through. Will need panel UI. Customer paid SVC only. Do not order parts.; ordrng 1 W10810347 (Panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Manny
Job Details: 08/22/2022
"Replaced relay control, ran bake to 350 unit got to 365 them went back down and stayed around 256, spoke to bj he advise calling Frigidaire techline, spoke to Alex from Frigidaire. Ran some test and we found the potentiometer reverse. Fixed the knobs opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44135
Manny
Job Details: 08/22/2022
"Cc unit only cooling in the FZ, found evap fan running slow, unit will need evap fan replaced.; ordrng 1 WPW10464673 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6LS
Near Aurora, OH 44202
Brian M
Job Details: 08/22/2022
Cc of noise Could not duplicate issue Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, OH 44118
Corina B
Job Details: 08/22/2022
Replaced the right side gasket. Left side is also ripping. Will need a gasket on the left side. Office the reschedule appointment ; ordrng 1 W10830046 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Warrensville Heights, OH 44122
Gabriel P
Job Details: 08/22/2022
Found door warped and not closing properly ordering right door also the edge is sharpe ; ordrng 1 LW10865738 (Right)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Shaker Heights, OH 44122
Gabriel P
Job Details: 08/22/2022
Damper making loud noise ordering ; ordrng 1 WPW10594329 (Control damper)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Painesville, OH 44077
Jason N
Job Details: 08/22/2022
Cc unit oven door gasket is looseReplaced oven door gasket using customer supplied pre id part. Op test good.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Mentor, OH 44060
Jason N
Job Details: 08/22/2022
"Cc unit not starting/heating Confirmed unit will not start cycle when start button in pressed. Checked door switch, door switch tested good for continuity, found connector back out on switch. Reconnected door switch and tested unit. Unit started and was heating. Stopped and started cycle several times, unit started each time. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Jason N
Job Details: 08/22/2022
"Cc unit spray arms not working Ran diagnostics, found code 4-3 for motor not running. Replaced wash motor using customer supplied pre Id part. Reran diagnostics cycle in entirety to clear codes, all functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW8
Near Mentor, OH 44060
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is leaking, no leaks found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Mentor, OH 44060
Dan H
Job Details: 08/22/2022
"Installed new control, op test good"
We serviced a
MAYTAG DRYER
Model MEDB950YG2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 08/22/2022
CC that there is a loud noise. Confirmed. Found the idler pulley worn. Replaced the repair kit from t/ s. Vacuumed out the dryer. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model MVWB965HW0
Near Walton Hills, OH 44146
David R
Job Details: 08/22/2022
"Customer has no POP, out of warranty per lookup. Cc unit flashing F5 error. Can hear lid lock trying to lock by itself. Will need lid latch. ; ordrng 1 W11188327 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details: 08/22/2022
"Cc unit making a loud noise, verified and wash plate spinning on its own, leaned unit back and found gear case leaking oil, there is oil in motor, shifter, cap belt and cam, unit will need gearcase, shifter, cap, hub, cam, belt, slider and motor. ; ordrng 1 W10404050 (latch) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W11283592 (motor-drve) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Chagrin Falls, OH 44022
Manny
Job Details: 08/22/2022
"Cc unit is dead, verified and 82 in ff and 81 in fz, pulled unit out and hooked to killawatt and compressor pulling 9.15amps, unit needs compressor, customer will not proceed with the repair, theyll look around for a new unit and if they can find one theyll call us to continue ; ordrng 1 W10160407 (compressor) and 2 WPW10143759 (dryer)s and 1 TJ90BPV31 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44115
Angel
Job Details: 08/22/2022
Cc that they have wet clothes at end of cycle. Ran diagnostics and there were no error codes ran a auto test and passed also did a calibration. Looked underneath unit and everything looked clean no gear case oil anywhere also removed rotor to inspect and looked perfect. So I asked customer to see if he had some towels or clothes to run a rinse and spin to see if it spins out the clothes properly and it spun out the towels perfectly. Customer was there with me I just recommended to keep loads not to heavy and to make sure the spin is always on to make sure he gets the clothes spun out properly. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW
Near Cleveland, OH 44113
Gabriel P
Job Details: 08/22/2022
"Found terminal block damage replace from truck stock,opt test ok ; used 1 279320 (BLOCK-TERM) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126PB1
Near Euclid, OH 44119
Jason N
Job Details: 08/22/2022
Cc unit not making ice Customer had originally quote that I had given her several months ago. Verified ice maker will not cycle. Ice maker kit cost increased from original quote. Quoted customer new cost for ice maker replacement. ; ordrng 1 IM116000 (Ice maker kit)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS1
Near Painesville, OH 44077
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is leaking, ran test cycle, no leaks found, advised customer to run clean dishwasher cycle and to run hot water in sink before starting , unit is operating as designed"
We serviced a
ELECTROLUX FREEZER
Model EI32AF80QSC
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/22/2022
Cc unit showed over temp Found unit operating properly Could not determine issue Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Solon, OH 44139
Manny
Job Details: 08/22/2022
"Cc unit smells like burned rubber, removed bottom cover everything in working order, checked inside to make sure nothing stuck in heater, heater is clean just some calcification from the water, ran diagnostics or codes found, unit finished without any issues or smell, advise customer to run a clean cycle with white vinegar, Cant duplicate the burning smell, called wpl tl unit is working as designed, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/22/2022
Cc that the dispenser is not opening. Confirmed. Removed front panel and found loose connection. Corrected issue. Tested unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Angel
Job Details: 08/22/2022
Replaced ice maker made sure it cycled and filled. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Pepper Pike, OH 44124
Corina B
Job Details: 08/22/2022
"CC that there is oil on ground. Confirmed took a pic. Will need a new gear case, cam, motor and capacitor. Washplate does come off. ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11395618 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near South Euclid, OH 44121
Jason N
Job Details: 08/22/2022
Installed main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
GE WASHER
Model WCVH6800J0MR
Near Rome, OH 44085
Dan H
Job Details: 08/22/2022
"Customer complaint that unit is shaking and walking, confirmed, shocks are worn out, unit needs new shocks, customer does not want repair at this time; ordrng 4 WH01X10343 (Shock)s, used 1 SHIPPING (shipping and handling) from stock"