Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7680 customer reviews

Brian M.

Brian M.

DISHWASHER WHIRLPOOL MDB8989SHZ0 Removed dishwasher Swapped everything over to new tub Reinstalled tub Ran Test cycle did not see any leaks at this time Installed kick plate OP TEST OK

Near N Village Ln, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB7749AWW2 I ran the unit. I was not able to duplicate an issue UniT tested good

Near Seabury Ave, Fairview Park, OH 44126
Joe O.

Joe O.

RANGE WHIRLPOOL KSDB900ESS3 Cc: interior lights not workingFound both interior bulbs blown. tested power to sockets. Needs interior bulbs. Advised customer warranty does not cover bulbs. Customer is going to purchase bulbs from local store. Op test ok

Near W 20th St, Cleveland, OH 44113
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDBTT56AWQ Switch membrane has failed. The part is discontinued; ordrng 1 99002802 (UI)

Near N Oxford Oval, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4816FW2 Cc: spin light flashingEntered diagnostics. Found no stored error codes. Ran auto test and calibration. Ran normal cycle. Found excessive suds in unit. Advised customer on detergent usage. Ran drain and spin. Unit functioning as designed. Op test ok

Near Summit Ave, Maple Heights, OH 44137
Brian M.

Brian M.

REFRIGERATOR GE PFE29PSDASS "Cc unit not cooling Found unit plugged in but not cooling Found compressor not running Removed start device and connected compressor tool Compressor will run and unit started to frost needs start device ; ordrng 1 WR87X29409 (compressor inverter15304), used 1 SHIPPING (shipping and handling) from stock"

Near Kent St, Kent, OH 44240
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104HBL0 There is plastic underneath the heating element unit tested good

Near Sycamore Dr, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH53521HZ4 "found one extra connector loose on switch call bj we couldn’t figure out he ask to call whirlpool spoke to tj, he said the on our truck stock switches does not goes with this unit cause unit already comes with four switches and harness wires are different so each switch only have two terminals the new interlock on truck stock ,one of switches has three terminals and the rest has two terminals that’s why there was one connector loose so what bj figure out is to take the blue wire of the new switches and they all will have two terminals only and it work opt test ok"

Near Camelot Way, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "installed evaporator, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890290, and 2 W10891067 from stock"

Near Elmwood Ave, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB855DC4 "Found black wire on terminal block broken replace wire from truck stock,opt test ok"

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW3 "Ran diagnostic found f0e5 off balance load clear ran drain and spin pass,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW "Ran diagnostic found error f0e5 off balance load clear error code ran calibration and auto test pass also put into drain and spin,opt test ok Working as designed"

Near Oak Point Rd, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc unit still leaking Called whirlpool, They advised me to check that water lines and filter head for air leaksI checked over all lines and everything seems to be normal can not see any air leaks every connector is sitting the way it should, removed check valve from bladder because pressure seemed to be to low. after confirming with whirlpool they advised to replace the freezer door ; ordrng 1 8201815 (connector) and 1 LW10918659 (dor-fip)"

Near S Cleveland Ave, Mogadore, OH 44260
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7300DW0 Cc unit still not running properly Ran test with load fill unit with some water and then pumped it out found unit to trickle in the pump normal then trickle out again Needs drain pump

Near Fenton Ave, Mogadore, OH 44260
Joe O.

Joe O.

RANGE MAYTAG MGR6600FZ1 "Cc: not closing, hinges damagedInstalled hinges. Op test ok"

Near E Pleasant Valley Rd, Independence, OH 44131
Joe O.

Joe O.

WASHER MAYTAG MVWB855DC3 Cc: error codeFound error code f6e2(communication error). Installed control and ui. Ran auto test and calibration. Op test ok

Near Cheryl Ann Dr, Seven Hills, OH 44131
Joe O.

Joe O.

RANGE GE PGB960EEJES Cc: error codesCould not duplicate error. Ran test bake to 350 in both ovens. Op test ok

Near Justo Ln, Seven Hills, OH 44131
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ET1LFKXKB02 Cc: water leaking in ff sectionFound drain plugged up. Cleared drain and ice. Op test ok

Near Ramage Ave, Maple Heights, OH 44137
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW0 Found error f6e2 Communication Error: UI Cannot Hear ACU check out is correct but she has two unit plug in the same outlet advise her again to make sure both unit are not connected on same circuit clear error code reboot computer for 3 minutes plug in ran calibration and auto test pass ran normal cycle pass advise her if it act up again it will need a control calling whirlpool to see if they agree with me or they want me to replace it /they kept me on hold to long I’m going to order control and control panel ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)

Near Jackson St, Lorain, OH 44052
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFH04 "Do not have the correct fitting for the evap. Called t/l Leon to flush the system, to see if it works. If not will have to replace the evap. Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok ; used 1 TJAF1200, 1 W10896677, and 1 WPW10143759 (DRIER) from stock"

Near Evangeline Rd, Cleveland, OH 44110
Corina B.

Corina B.

DRYER MAYTAG MEDB765FW0 CC that the unit will start. Found the door switch is broken. Replaced the door switch from t/s. Optest ok; used 1 WP3406107XXX (XXX DO NOT RESTOCK XXX) from stock

Near Brendan Ln, North Olmsted, OH 44070
Corey L.

Corey L.

RANGE WHIRLPOOL WFG770H0FZ0 "Customer complaint front left burner not lighting every time and the oven temps are off, confirmed, ignitor is weak, unit needs burner head asm, started bake cycle for 200 and waited 15 minutes after preheated, temp was 185, instructed customer on temp offset but did not adjust, letting his wife do it when she comes home; ordrng 1 WPW10515455 (burnr-head)"

Near Bridgestone Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint ice not being made, confirmed found filltube frozen, cleared, op test good"

Near Creekside Ln, North Ridgeville, OH 44039
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SHZ0 "CC that the unit ui had all the lights on. Ran diag no codes. Ran a calibration. Started a quick cycle, twice, let it run for several minutes. Working as designed. Optest ok."

Near Chaucer Ct, North Ridgeville, OH 44039
Corey L.

Corey L.

RANGE KITCHENAID KSEG950ESS1 "Installed main control, op test no good f2e1 stuck key pops up right away, unit needs new touch panel; ordrng 1 W10915815 (panl-cntrl)"

Near Queen Anne Ave, Lorain, OH 44052
Dan H.

Dan H.

ELEC SLIDE-IN JENN-AIR JES9800CAF00 "Installed new cooktop, op test good"

Near Highland Dr, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDHB01 "Customer complaint of noise, noise is compressor running, this is normal, installed compressor compartment cover, door shelves do not fit in new door, the liner is different, ordering another door; ordrng 1 W10862410 (dor-fip)"

Near Twin Oaks Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

RANGE KITCHENAID KGSS907SSS03 "CC that the unit will not heat up. Ran diag f2e1 shorted keypad, checked the keypad, good. Heated oven to 350*, sparked on first try every time. Repeated bake cycle heated every time. Has a good flame on the bake and broil. Optest ok"

Near Hilliard Oak Ln, Westlake, OH 44145
Corey L.

Corey L.

DRYER GE GTD45EASJWS "Customer complaint dryer door brackets broken and door fell off, confirmed, brackets to hold dr failed, replaced with part sent, op test good"

Near Moorewood Ave, Avon Lake, OH 44012
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WOC75EC7HV03 "Customer complaint that unit keeps changing time and date, unit needs new user interface; ordrng 1 W11311650 (user interface )"

Near Huntington Close, North Royalton, OH 44133
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not spraying, confirmed, unit needs new sump assembly ; ordrng 1 W11087376 (pump&motor)"

Near Johnson Dr, Parma, OH 44130
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 "CC that the unit will not wash. Ran diag F7e1 basket speed fault. Started a manual agitate basket would not agitate. Found the connections to the capacitor was not plugged in. Checked the capacitor, good. Plugged the capacitor back in. Started a agitate and spin, good. Started a cycle with clothes. Optest ok"

Near Berkeley Dr, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint of frost build up in freezer section, found freezer section door not sealing on right side, found door not mounted properly, corrected, op test good"

Near Michael Dr, Brook Park, OH 44142
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM354DSS4 Installed ui. Ran diagnostics test cycle. Op test ok

Near Butternut Rd, Chesterland, OH 44026
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Recovered refrigerant, replaced evap, compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.5.oz r134a, unit cooling, pressures good. Replaced side plates. Op test ok. Give 24 hours for unit to return to normal temps.; used 1 WPW10143759 (DRIER) from stock"

Near Ridge Rd, North Royalton, OH 44133
Arthur V.

Arthur V.

WASHER WHIRLPOOL LAT9824AAE Found unit needs a water inlet valve —— part number 22001138. Part needed is nla since 01-16/. Advised customer someone would call him shortly about status SM

Near Girdled Rd, Painesville, OH 44077
Arthur V.

Arthur V.

COOKTOP ELE GE ZGU385NSM2SS "Found unit needs transformer.; ordrng 1 WB27X21609 (transformer), used 1 SHIPPING (shipping and handling) from stock"

Near Demshar Dr, Mentor, OH 44060
David R.

David R.

WASHER MAYTAG MVWB765FC3 Replaced part. Tested on diagnostics 51/52. Op test ok

Near Weatherwood Ln, Broadview Heights, OH 44147
David R.

David R.

WASHER MAYTAG MHW6630HW0 "Cc of water leaking, had some in drain pan. Unit on second floor. Shad picture of where suds was located, top of drain hose coming from machine. Took back off, ran unit on diagnostics cycle, also filled unit up and drained out. No water, nothing clogged or cracked or bent. Drained water a couple of times, no leaks. Checked hoses, checks all connection, no leaks and no water residue. No residue coming from ventilation port. Advised of usage of detergent. Customer put load in. Unit working fine. No leaks. Could not duplicate. Op test ok"

Near W Edgerton Rd, Broadview Heights, OH 44147
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found icemaker stalled in mid cycle. Needs icemaker ; ordrng 1 WPW10300022 (icemaker)

Near Bellflower Rd, Mentor, OH 44060
Jason N.

Jason N.

DRYER SAMSUNG DV210AEWXAA "Cc unit not blowing out hot air. Customer stated she already cleaned the vents, but to no avail.Confirmed no heat from unit in timed dry op. Checked all thermals, found element open, unit needs heater element. Ordering.; ordrng 1 WP35001247 (element8584), used 1 SHIPPING (shipping and handling) from stock"

Near Nob Hill Oval, Chagrin Falls, OH 44022
David R.

David R.

RANGE WHIRLPOOL WFE540H0ES0 "Replaced part. Tested on bake, 350*. Let preheat, waited a couple more mins. Tested. Good. Op test ok."

Near Hunting Meadows Dr, Strongsville, OH 44136
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit making thumping or knocking noiseRan different diagnostics functions to identify a sound, all functions normal, no abnormal sounds at this time. Advised customer she also may be hearing the unit liner contracting and expanding due to sudden temp changes when unit begins to cool or when unit goes into a defrost. Op test good."

Near Richmond Rd, Bedford, OH 44146
David R.

David R.

WASHER MAYTAG MHW5630HW0 "Cc load still wet at end of cycle. Said it’s only wet on the heavy duty cycle. No error codes. Ran diagnostics, good, spinning and all components working correctly. Looked at settings while on heavy duty, found spin turned off. Showed customer settings. Unit is good. Op test ok."

Near Emerson St, Columbia Station, OH 44028
David R.

David R.

DISHWASHER WHIRLPOOL WDF320PADW0 Cc unit is not heating. Found short on actual element. Also control is not working to turn on all options on Ui. Ordering control and heater.; ordrng 1 W10518394 (heater) and 1 W10804118 (cntrl-elec)

Near Westbridge Dr, Berea, OH 44017
Jason N.

Jason N.

REFRIGERATOR KENMORE 106.642324 "Cc unit needs defrostedFound freezer drain clogged, ice buildup in freezer bottom. Cleared ice and steamed drain clear. Checked drain tube behind unit, is clear. Op test good."

Near Flanders Dr, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5KVEXVB00 Installed new part unit op tested good

Near Melzer Ave, Cleveland, OH 44120
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Installed new part unit op tested good

Near Hyde Park, Beachwood, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MHW5100DW0 "Customer complaint washer leaking some times, started wash cycle, no leaking from dispenser area or valves, found dog hair around gasket and some evidence of dripping down the front, found drain holes in bellow clogged with dog hair and full of water from test cycle, advised customer to clean regularly to prevent, left water mit mat"

Near Plymouth Dr, Bay Village, OH 44140
David R.

David R.

DRYER MAYTAG MDE6700AYW Replaced element. Tested. Heat cycled. Op test ok

Near Overlook Way, North Ridgeville, OH 44039
Brian M.

Brian M.

RANGE WHIRLPOOL WEE730H0DB0 Installed fan element control and thermostat Ran self test. Ran test bake to 350 OP TEST OK

Near Newton Falls Rd, Ravenna, OH 44266
Corey L.

Corey L.

DRYER KENMORE 110.795228 "Replaced thermal fuse, op test good"

Near Lake Rd, Bay Village, OH 44140
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "Customer complaint that freezer section door gasket is rubbing against fresh food section door when opened, found dent in cabinet at freezer section door hinge causing freezer section door to be too close to fresh food section door at the bottom, this cannot be repaired, called whirlpool techline spoke to Dustin , unit is non repairable out of warranty, video chatted with techline to show them dent.

Near W 130th St, Middleburg Heights, OH 44130
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB765FW1 "Customer complaint that unit is not completing cycles and cycle selector is not working sometimes, ran diagnostics found f5e1(lid switch fault), f8e6(water hazard), and f2e1(stuck key) error codes, lid is not locking, unit needs new lid lock, customer does not want repair at this time ; ordrng 1 W10810403 (lid lock assy)"

Near Forestwood Dr, Parma, OH 44134
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW1 Cc unit fills when water is on and will not stop when unplugged Needs water valve Replaced water valve Ran auto test and calibration OP TEST OK ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Auburn Rd, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR GE PFS22MIWABB "CC that the freezer is still not cooling. Checked the evap no frost pattern. Unit is in a defrost. Evap fan is running when it’s in a defrost. Unplugged the unit tested the compressor with the watt meter, unit would not turn on after 15 minutes. Used the start box for the compressor 1.3 amps. Will need a start relay. Cust paid the differences from the thermistor and the start relay ; ordrng 1 WR07X10086 (relay-ptc) and 1 WR55X24064 (capacitor)"

Near E 197th St, Euclid, OH 44119
Jason N.

Jason N.

DRYER WHIRLPOOL WED6620HC0 "Installed control board and console. Power on restored. Ran op test, unit test good."

Near Fox Run Trail, Aurora, OH 44202
Jason N.

Jason N.

DISHWASHER JENN-AIR JDB8200AWP1 "Cc unit not drying dishesRan diagnostics, found code 7-1 for no heat. Ran diagnostics cycle on the entirety. Heater did not turn on, checked heater circuit from control board, resistance at 16.7 ohms, checks good. No power from control. Unit needs control board. ; ordrng 1 W10866118 (cntrl-elec21082), used 1 SHIPPING (shipping and handling) from stock"

Near E Homestead Dr, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFCS22EVMS8 "Cc unit water dispense not workingCustomer stated the water dispense nor the ice maker are dispensing. They tried a new filter. Checked water source at sink valve, good water flow. Checked source at back of unit, no water at inlet connection. Customer has source water line running through multiple cabinets from sink to unit. Advised customer that she would need to contact plumber at this point."

Near Walnut Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

WASHER FRIGIDAIRE ATF8000FG1 "Customer complaint washer not working after pressing start on any cycle, confirmed door not locking, found door lock failed, unit needs dr lock asm; ordrng 1 131763256 (DR LOCK), used 1 SHIPPING (shipping and handling) from stock"

Near Paisley Dr, North Olmsted, OH 44070
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW3 Ran diagnostics getting a f8e1 error code. Clod water clogged. Needs water valve. Unit spinning ok. Needs leveled. ; ordrng 1 W11210463 (valve)

Near Marcy Rd, Pierpont, OH 44082
Corey L.

Corey L.

MICROWAVE WHIRLPOOL WOC54EC0HS01 customer complaint turntable will not work for several days or weeks then it will start working, no errors found, turntable operating as designed, customer may be selecting turntable option off by accident from time to time, explained this feature, unit is operating as designed"

Near Hedgebrook Dr, North Royalton, OH 44133
Corey L.

Corey L.

DRYER WHIRLPOOL WED8620HC0 "Customer complaint screw on door is not tight and rattles while using, confirmed, was able to get some bite on thread to tighten screw, tightened, op test good"

Near Rye Gate Dr, North Royalton, OH 44133
Corey L.

Corey L.

COOK TOP KITCHENAID KGCP462KSS02 "Customer complaint grill in center not working, found screw missing on burner and burner had been moved over too far from glow ignitor to light, added screw to burner, op test good"

Near Kennedy Ridge Rd, North Olmsted, OH 44070
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2569VEM4 "Cc unit not cooling and no lights on dispenser panelConfirmed unit not running, dispense panel only momentarily lights up when buttons are pressed. Unit compressor not running, unit needs main H.V. Board.; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"

Near E 194th St, Euclid, OH 44119
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint water not dispensing, confirmed water not dispensing with or without filter, ice cubes are really small and only a few dozen had been dropped, found water line right after house supply copper connection, water line stress relief not installed to back panel, installed water line to unit using stress relief loop supplied, op test good"

Near Creekside Ln, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER MAYTAG MVWB725BW0 Bearings have failed I can hear the stater and rotor sliding against each other there is that much play in the bearings.; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)

Near Clark Ave, Cleveland, OH 44102
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Installed new part unit op tested good

Near E 148th St, Cleveland, OH 44110
Joe O.

Joe O.

RANGE WHIRLPOOL WFG550S0HZ1 Installed dsi board. Ran test bake. Unit not igniting. Tested power to dsi board. Control not sending power to dsi. Needs main control; ordrng 1 W11258611 (cntrl-elec)

Near Kingston Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

RANGE WHIRLPOOL WFE320M0ES Cc: burners don’t workTested all burners. Tested bake and broil. Unit functioning as designed. Op test ok

Near Euclid Ave, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Removed washplate, had to break apart to remove. Also found hub retainer fork loose, has been rubbing on the underside of washplate. Replaced using truck stock. Installed new washplate. Op test good.; used 1 W10528947 (HUB) from stock"

Near Crystal Ave, Euclid, OH 44123
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 Installed door switch. Ran test cycle. Op test ok

Near Morley Rd, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MHW6630HW0 "Customer complaint that unit sounds like it is falling apart, ran diagnostics, no error codes found, ran test cycle, unit completed test cycle, no unusual noises heard, unit is not level and has a board wedged under back right corner, advised customer that unit needs to be on a solid level surface, unit is operating as designed"

Near Martin Luther King Jr Dr, Cleveland, OH 44104
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GS5SHGXLQ01 Installed bracket Ran test on water and ice OP TEST OK

Near South St, Garrettsville, OH 44231
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL IX7DDEXGZ000 "Cc unit water dispense not workingConfirmed no water from dispenser, ice maker is working and producing ice. Checked power in to water inlet valve on dispense side, good power at 122v when activated. Unit needs water inlet valve. ; ordrng 1 W11043013 (valve)"

Near Woodlane Dr, Mayfield, OH 44143
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ED5DHEXWB03 Cc unit not running Found unit to be not running but plugged in Moved thermostat and unit still did not kick In Smacked thermostat area and unit kicked in Needs thermostat and control replaced ; ordrng 1 WP2198202 (thermostat) and 1 WPW10366605 (cntrl-elec)

Near Comstock Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Installed new control, op test good"

Near W 85th St, Cleveland, OH 44102
Jason N.

Jason N.

RANGE WHIRLPOOL WFG535S0JS0 Cc unit burner not lighting RFFound no spark from RF burner head. Replaced electrode using overflow truck stock(WPW10515455). Good spark and flame ignition. Op test good.

Near E 33rd St, Cleveland, OH 44114
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2269FRZ02 Installed end caps and cover. Op test ok

Near Nelson Ave, Cleveland, OH 44105
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW2 "Cc unit not finishing cycles or not spinning outRan diagnostics, found codes r7e5 for shifter fault, f8e1 for no fill/long fill. Replaced shift actuator using truck stock. Ran auto test and calibration. All functions passed, op test good.; used 1 W10913953 (ACTUATOR) from stock"

Near Baxterly Ave, Lakewood, OH 44107
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 Installed control board. Ran auto test and calibration. Op test good.

Near Parkwood Rd, Lakewood, OH 44107
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc: not drainingCustomer states one day the unit wouldn’t drain, the next day they cancelled the cycle and it drained. Ran normal cycle. Unit filled and was washing. Cancelled cycle. Unit drained. Ran diagnostics test cycle. Found error codes f5e2(door stuck closed) states it can be caused from the customer starting the dishwasher without opening the door between cycles. And f6e4(float switch open) found customer has the drain low in the cabinet under the sink. Advised customer the drain needs to be placed as high in the cabinet to prevent water from flowing back into dish washer. Float and valve on drain are functioning. no error codes after diagnostics test cycle. Unit functioning as designed. Op test ok"

Near E Parkleigh Dr, Seven Hills, OH 44131
David R.

David R.

MICROWAVE WHIRLPOOL KMHS120ESS7 "Customer showed POP. Cc light underneath not turning off. Tried pressing light button, nothing, still stays on. Relay stuck on board. Ordering control.; ordrng 1 W10891019 (panl-cntrl) and 1 W11182110 (cntrl-elec) and 1 WPW10210878 (housng-lmp)"

Near Clear Creek Dr, North Ridgeville, OH 44039
David R.

David R.

WASHER MAYTAG MVWB700BW0 "Cc of unit not spinning like it should, codes popping up, not finishing cycle, loud sound when spinning. F71 Suds detection, F51 motor RPS failure. Spun basket by hand, spins but loud noise coming from bearings. Tested in diagnostics, before spin tried starting up code F51 came up. Washplate comes up but will be damaged. Ordering tub, sensor, hub, washplate.; ordrng 1 W10381078 (outer tub ) and 1 W10820039 (hub) and 1 W11252784 (WASHPLATE ) and 1 WPW10178988 (sensor)"

Near Mills Rd, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF300EBS00 Cc of water not dispensing Found bladder to be frozen Defrosted bladder and raised temp in fridge to help keep bladder from freezing OP TEST OK

Near Gardenview Dr, Maple Heights, OH 44137
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc dispenser not popping open Ran auto test found dispenser not opening when it should be Pulled door skin found dispenser wire not seated all the way in the connector Reseated connector Ran auto test twice and each time dispenser opened OP TEST OK

Near Aurora Rd, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDPE234GPS0 Customer never received an owners manual with his units. I explained how the machine works and how it should be operated unit tested good I could not duplicate an issue

Near Reid Dr, Parma Heights, OH 44130
Brian M.

Brian M.

OTR MICROWAVE KITCHENAID KMHC319ESS0 Cc that sometimes door will say to close it and sometimes the light will not come on when opening it Found unit to be working properly at this time but advised that they may need door switches replaced Customer wants to wait and see what happens EST only

Near Lisa Ln, Solon, OH 44139
Brian M.

Brian M.

WASHER MAYTAG MVWB835DC4 Cc of unit making a noise and not spinning out properly Ran high speed spin with empty load found unit to be making a ticking noise could not pin point where noise is coming from Ran High speed spin with load and tick sound turned into a squeaking noise again I can not find location of noise every time I move or adjust the leveling the sound will change a little but will not go away. At this time I can not pin point noise and not sure what could be causing the issue. Customer to contact with Home Depot they are supposedly replacing her unit

Near Morgan Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 I was able to remove the sheets without removing the agitator. Still installed new part unit op tested good

Near Stratford Dr, Parma, OH 44129
Jeff M.

Jeff M.

REFRIGERATOR GE GTS21FSKCSS "Evaporator fan is not running needs new evaporator fan motor. Est only ; ordrng 1 WR60X27431 (evaporator motor - a), used 1 SHIPPING (shipping and handling) from stock"

Near St Clair St, Willoughby, OH 44094
Corey L.

Corey L.

COOK TOP KITCHENAID KFGU706VSS02 "Customer complaint burners poof when lighting and middle burner not lighting, confirmed, found soot on ignitor tips not giving a good ground for spark, scrapped soot off tip, burner lights advised customer to clean other as needed like a spark plug metal should be showing"

Near Coronado Cir, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MRT311FFFH00 I pulled the refrigerator out I took the back panel off I found that there was a run of copper tubing that was sitting against the floor with no sound dampening could very well be causing the sounds. Unit tested good

Near Thornton Dr, Parma, OH 44129
Corina B.

Corina B.

RANGE KITCHENAID KDRS483VSS03 "Cust power went out and the unit started working. Called t/l TJ with the age of machine should replace the parts. Will need to order the ui, also. The right front burner does not not simmer on low, will need a new switch. ; ordrng 1 WPW10116117 (swtch-memb) and 1 WPW10371235 (valve-brnr)"

Near Inverness Dr, Bay Village, OH 44140
David R.

David R.

DRYER WHIRLPOOL WED7500GC0 "Cc long dry times. Found vent was blocked at end by a handful of lint. Cleared, then good airflow coming out. Upped Dryness level to 3. Tested sensors and they are good. Op test ok"

Near W 130th St, Parma Heights, OH 44130
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305ESS00 Cc of loose door handle and fridge not leveled. Tightened all handles. Leveled unit out as best as possible. Op test ok

Near Ashley Ln, North Royalton, OH 44133
David R.

David R.

DRYER GE GTD42EASJ2WW Replaced parts. Tested. Op test ok

Near Glenbrook Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 I could not find an issue with the machine we did go over proper loading and proper usage. Op tested good

Near Alden Dr, Parma, OH 44134
Arthur V.

Arthur V.

RANGE WHIRLPOOL AGR5330BAB3 Found right front burner not operating properly. Needs valve and burner Reschedule at customer request ; ordrng 1 W10861724 (venturi) and 1 WPW10141709 (valve-brnr)

Near Royalview Dr, Willowick, OH 44095
Arthur V.

Arthur V.

WASHER MAYTAG MVWB765FW1 Customer complaint unit not cleaning clothes and leaving detergent marks (white residue on clothes ). Ran diagnostics only error was a f2e1 ——stuck button—-ran a service cycle and a load size calibration cycle. Both passed. Advised customer to change out drain hose he has a flexable rubber hose on it now—-and clamp. Ship direct to customer for him to install. Advise cust to run a clean cycle with affresh twice in a row and to reduce soap usage to no more than two reaspoons of detergent Right now he is using a capful ; ordrng 1 W11244231 (hose) and 1 WP356138 (clamp)

Near Green Dr, Willowick, OH 44095
Jeff M.

Jeff M.

WASHER MAYTAG MVWC415EW customer bought a used refurbished control board off the Internet. I got the machine to work I had to clear the pressure sensor code recalibrate the machine. Ran a normal wash cycle unit filled and proceeded to the wash section. Explain to the customer I cannot guarantee the control board but it appears to be working.

Near Brichford Rd, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADB5 "Cc not cleaning dishes wellCustomer states wash performance has been poor of late and dishes are not coming out hot and dry like they used toRan diagnostics, found code 7-1 for no heat. Ran diagnostics cycle in entirety. Element turned on at end. No codes at end, heater circuit reenergized. Advised customer to monitor. Op test good."

Near Ravenna Rd, Chardon, OH 44024
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL n/a "Found water line inside door frozen clear out them put back together and started dispensing water,opt test ok"

Near Gable Ln, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 CC that the water does not work and the lights go out. Found the deli drawer ui is Full of water and the wires are corroded. Unplugged the deli control. Lights and water back back. Will need a new door and control. ; ordrng 1 W10815668 (dor-fip bl) and 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)

Near Wheaton Dr, Sheffield, OH 44054
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8989SHZ0 "Found no defect on drain hose and no cracks also seal are good door sealing properly also insulation not wet and valve is not crack or defective lowes manager said installer brought it back and said it was leaking from the door underneath advise manager that if unit is not properly level it could leak and if the space is tighter when pushing dishwasher in door would have tension when trying to close it everything test good won’t be able to duplicate ,opt test ok"

Near Midway Blvd, Elyria, OH 44035
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Found no water after filter head assy. Needs filter head and filter. Reschedule at customer request. ; ordrng 1 EDR1RXD1 (water filter) and 1 W11162042 (housing)

Near Truman Ave, Wickliffe, OH 44092
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 CC that the ice maker are broke off. Found the tab to the ice maker is broken. Will need a new ice maker. ; used 1 4317943 (ICEMAKER 12359) from stock

Near Woodmill Dr, Westlake, OH 44145
Arthur V.

Arthur V.

WASHER WHIRLPOOL LSN1000KQ0 Found coupling broken. Replaced with truck stock. Op test good ; used 1 285753A (COUPLING) from stock

Near Bar Harbour Ln, Mentor, OH 44060
David R.

David R.

REFRIGERATOR MAYTAG MFI2269VEQ1 "Cc unit not turning on, front UI no display. All power coming from man in control in back. Unit getting 120. Control not sending out correct voltage. Ordering control board.; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Forest Park Dr, LaGrange, OH 44050
Dan H.

Dan H.

RANGE AMANA AGG222VDW4 "Customer complaint that front burners are not lighting, installed new burner heads, op test good"

Near Edanola Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSCS23INSS00 "Replace housing then dispense water,opt test ok"

Near Stonehedge Dr, Westlake, OH 44145
Corina B.

Corina B.

FREEZER WHIRLPOOL WRF535SWHZ03 CC that the light does not turn on when opening the door. Will need a new switch. ; ordrng 1 W11396033 (SWITCH)

Near Piedmont Ct, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced the bins and shelves. Found the lower tracks are hanging up, when opening the door. Will need new rails. ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)"

Near Southbridge Cir, Westlake, OH 44145
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW4 Ran diagnostics getting 2 error codes f0e3 (overloaded). And f8e1 (long fill no fill ) Found dispenser clogged Took apart and cleaned out. Customer concerned with small amounts of water left in dispenser advised this is normal. Advised customer about soap usage ran a service cycle and a load size calibration cycle. Passed. Advised two tablespoons of original strength he detergent Unit op test good

Near Hampton Ct, Beachwood, OH 44122
David R.

David R.

WASHER WHIRLPOOL WFW95HEDW0 "Replaced control and stator, as soon as plugged in, sparks came from control. Went through tech sheet and wiring diagram. Everything is plugged in correctly and everything has continuity and in range of where it should be. Called techline. Austin, checked continuity and voltage. Check on ordering another control and sending senior tech to double check everything ; saved tckt"

Near Clark Rd, Wellington, OH 44090
Corina B.

Corina B.

FREEZER WHIRLPOOL WRF535SWHZ03 CC that the freezer light does not work. Found the door switch is frozen. Steamed out the door switch and gasket. Optest ok.

Near Piedmont Ct, Westlake, OH 44145
Arthur V.

Arthur V.

RANGE MAYTAG MER6772BAW Found unit has a f1-8 error code. Keypad shorted. Unit clock and touch pad one part. Part number 74006213 is no longer available. Unit is unrepairable. ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Callow Rd, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30FXSS1 Cc that unit leaked on right side and it was soapy water Ran test cycle found unit to be full of suds despite not adding any soap Cleared out as much suds as possible buy running a few fill and drain and also by adding cups of cold water to cut down the soap after that ran test cycle and found no leaks at this time

Near Majors Ln, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WRT518SZFW00 "Cc of door seal, had doors switches to other side. Gap on seal to cabinet of door. Steamed gasket, applied silicone. Leave closed for half an hour to let conform. Op test ok"

Near Frederick Ave, Columbia Station, OH 44028
Brian M.

Brian M.

WASHER ROPER RTW4516FW1 Cc unit is shaking bad Found unit to un even Leveled out unit ran high speed spin with wet towels OP TEST OK Ran calibration OP TEST OK

Near Mohican Pl, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc: not cooling in ff sectionFound temps at 53 degrees in ff section and -3 in freezer. Entered Manual defrost. Unit defrosting. Steamed remaining frost. Installed control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock

Near King Richard Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Is making ice customer use heat blower to steam out ice buildup in back there was a service pointer for the housing in the back it hasn’t been replaced also found wire on harness snap customer complaints that he only getting crush ice only found out that the wire that xwas broken supply voltage to auger that switch from crushed and cubes ordering part need ; ordrng 1 242095806 (harness-wiring) and 1 5303918784 (air handler housin) and 1 808456301 (cover)

Near Oaknoll Dr, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED2KHAXVT01 "Replaced the optic eye. Optest ok. Brought core back for return ; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Porter Rd, North Olmsted, OH 44070
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Cc of squeaking when unit runs showed me a video of the noise Ran diagnostics found no error Ran auto test and calibration with no noise heard Added several towels and ran normal cycle no noise Drained and spun out the towels ran another normal cycle still no noise Checked under unit to make sure the rotor wasn’t dragging the floor no issue found verified that rotor was clean and no oil underneath OP TEST OK At this time I can not duplicate issue

Near Hazelnut Rd, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSCS25FKSS02 Replaced the reservoir. Optest ng. When install the filter the water was leaking from the housing. Will need a filter housing. ; ordrng 1 WP2199840 (housing)

Near Argyle Oval, Rocky River, OH 44116
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Installed mw control board, inverter board and magnetron. Ran multiple heat op tests. Good heat each time. Op test good."

Near Cotswold Dr, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104HPS0 "CC that there is soap left in the unit when done. Ran diag 4-3 wash motor not running, 7-1 no heat. Checked the power at the control 0 volts to the pump and motor. Will need a control and pump and motor.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"

Near Russell Ave, Parma, OH 44134
Dan H.

Dan H.

RANGE WHIRLPOOL WFE540H0ES "Customer complaint of burning smell coming from oven, element is good, bottom of oven is dirty, started bake for 350 degrees , oven heated, advised customer to run clean oven cycle, unit is operating as designed"

Near Larchmont Ave, Lakewood, OH 44107
Dan H.

Dan H.

WALL OVEN JENN-AIR JJW2830WP00 "Customer complaint that oven is not heating, started upper and lower oven on bake for 350 degrees, both ovens heated to 350 degrees, unable to duplicate the problem , unit is operating as designed"

Near Eleven River Rd, Rocky River, OH 44116
Corey L.

Corey L.

DRYER WHIRLPOOL WED7500GW0 "Customer complaint door keeps opening while drying, found door not closing tightly, unit is leaning forward, leveled unit, replaced latch and strike with parts sent, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, op test good"

Near Thornhope Rd, Cleveland, OH 44135
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB119WFBW00 "Customer complaint that unit is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 8 degrees, set to coldest settings, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, thermistors test good, unit needs new control, installed new control, op test good ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

Near Emerald View, Fairview Park, OH 44126
Dan H.

Dan H.

COOK TOP WHIRLPOOL KCGS350ESS00 "Customer complaint that flame is too high, burners are not adjustable, unit is operating as designed"

Near Valley Forge Dr, Fairview Park, OH 44126
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL MSS26C6MFZ "Customer complaint of frost in freezer section , found top of freezer section door gasket not sealing, used heat and petroleum jelly to adjust door gasket, door is sealing now, op test good"

Near Woodrow Ave, Parma, OH 44134
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new part unit op tested good

Near W Main St, Madison, OH 44057
Joe O.

Joe O.

DRYER KENMORE 110.963501 Cc: not heatingFound thermal cut off blown. Checked element. Needs thermal cut off. Spoke with BJ he stated to replace the cutoff. Replaced Thermal cut off. Ran test cycle. Unit cycling heat. Op test ok; used 1 279769 (THERMAL CUTOFFXXACADEMY RETU) from stock

Near Stratford Rd, Hudson, OH 44236
Arthur V.

Arthur V.

RANGE FRIGIDAIRE GLGF386DSE Found latch door lock frozen in place. To replace latch top has to be removed and all the screws holding burners in place are rusted in place. To remove screws you would need to replace burner assy. This range is older and that would not be cost effective —broke off first screw i tried. Unit not worth repairing unit is 14 years old ; used 1 SENIORDISCOUNT (senior discount) from stock

Near Painesville Warren Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Found terminal block wire broken and burner also the terminal and three prong wire cord as well replace from truck stock,opt test ok is heating ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

Near Cooper Foster Park Rd, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDB06 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890087, 1 W10890099, 1 W10890115, 1 W10890126, 1 W10890131, 1 W10890290, and 1 W10891067 from stock"

Near Pearl Rd, Cleveland, OH 44109
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR W30400P "Took door apart found hinges wearing out not closing door all the way giving estimate for hinges and receptaclealso she want seal as well customer said she will get new one instead do not order parts,opt test ok ; used 1 SHIPPING (shipping and handling) from stock"

Near Cobblestone Chase, Westlake, OH 44145
David R.

David R.

MICROWAVE WHIRLPOOL WMH31017FS0 "Cc unit not recognizing door open/close. Bad interlocks. Gave estimate to customer, did not want fixed; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near W Lincoln St, Oberlin, OH 44074
Arthur V.

Arthur V.

RANGE AMANA AER6303MFW2 Replaced control and sensor. Did temp test checks good. Took core for return

Near Mentor Ave, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER ROPER RTW4516FW2 customer called Whirlpool and got an authorization number. The water valve is not closing properly allowing water to leak through the valves into the tub; ordrng 1 W11210463 (valve)

Near Cobblestone Ln, Mentor, OH 44060
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Found evaporator frozen to picture steam completely ran test 5 and test 38 force defrost pass reboot computer,advise customer if it does happen again they will need a control opt test ok"

Near Deer Run Dr, Amherst, OH 44001
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS01FLSS6 "Customer complaint dishwasher is not working but has power, confirmed every selection working except start button, cancel drain turns on pump, unit needs ui and ribbon ; ordrng 1 WP8270168 (cntrl-elec) and 1 WP8524447 (cable-ribn)"

Near Timberwood Dr, Broadview Heights, OH 44147
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Called techline talked to David. Wants me to remove pressure regulator,customer losing alot of pressure at the dispenser ,and order valve and by pass for the filter. Also need to order copper water line ice maker install kit AV only. ; ordrng 1 8003rP (tube-water) and 1 W11043013 (valve) and 1 W11395888 (BY PASS)"

Near Walker Ln, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR MAYTAG MSB27C2XAM00 Cc fridge door isn’t sealing and sometimes water leaks from door after dispensing waterfound door tweaked due to customers floor Adjusted door to align it up better and door seems to close better Added check valve from back stock to water line to help with water drippings OP TEST OK ; used 1 8201815 (CHECK VALVE CONNECTOR ) from stock

Near E Riddle Ave, Ravenna, OH 44266
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS30IXSS1 "Control board is getting power needs a new control board estimate only; ordrng 1 WPW10380685 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Poplar Ln, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB119WFBM01 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200 from stock"

Near Mentor Ave, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 "Customer had and extended warranty through whirlpool he call whirlpool and whirlpool will send the claim number to freds for authorization any found melted wires on terminal correct issue,opt test ok"

Near Manchester Ln, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 "Found melted wires,correct issue opt test ok"

Near Manchester Ln, Bay Village, OH 44140
Arthur V.

Arthur V.

WALL OVEN KITCHENAID KODE500EBS04 Needs outer door glass.and badge. Reschedule at customer request ; ordrng 1 W10772815 (glass-door) and 1 W10839793 (nameplate)

Near Main St, Conneaut, OH 44030
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS51ES4ES00 "Customer complaint oven stopped working after starting self clean, customer performed after using broil cycle, found thermal fuse open, replaced unit unlocked and powered up, bake & broil not heating, found tod open also, replaced, blower fan checks pass"

Near Albion Rd, North Royalton, OH 44133
Arthur V.

Arthur V.

WASHER GE GTW330ASK0WW "Cleaned area with degreaser ,replaced belt,shield,and lid lock — reamed out pressure port with drill bit— ran software update. Op test good Advised customer about not having a grounded outlet. (Using a cheater plug"

Near Hubbard Rd, Madison, OH 44057
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Dishwasher is oversudsing. Cust is using cascade platinum pods and is getting tons of suds. Water hardness is 15gpm or 250ppm considered hard. Unit does not leak if no soap is used. Customer to try a small amount of soap either powder or gel but not the pods. and call back if there is a issue

Near W 64th St, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc unit is not making iceRan ice maker diagnostics tests, harvest test good, water fill no good. Fill tube frozen. Steamed fill tube clear and retested, water fill good. Checked fill tube heater power, only receiving 52v ac. Tested at door harness connection, same reading. Checked power in to unit, good at 123v, however polarity is wrong, and ground to N only reading 98v. Called wp techline, Dave, stated customer should get power to unit corrected but doesn’t think this would cause the power to fill tube issue, would need control board ; ordrng 1 W11212392 (cntrl-elec)"

Near Bowling Green Rd, Maple Heights, OH 44137
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Upon arrival sensor light flashing meaning unit was in a pause mode. Found unit very unlevel. Re leveled unit Ran diagnostics no errors. Did service test unit passed. op test good cycled unit working as designed.

Near Pennsylvania Ave, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT314TFDW "Cc unit not coolingOnce again..unit not plugged in, RTM was not given message. Spoke to RTM, told her Friday we will be back, she will personally plug in unit Thursday before she leaves. ;

Near Miles Rd, Bedford, OH 44146
Arthur V.

Arthur V.

UPRIGHT / CHEST FRIGIDAIRE LFFH17F3QWA Replaced tstat. Unit started. Op test good

Near Lampson Rd, Austinburg, OH 44010
Jason N.

Jason N.

RANGE WHIRLPOOL GBD307PDB09 "Cc unit upper oven not heatingCustomer stated neither broil nor bake are working on upper, lower is fineFound broil element physically open, unit needs broil element, checked resistance on bake element, good at 27ohms. Elements not receiving power. Ordering broil element and thermostat. ; ordrng 1 WP9759243 (thrmst-fix) and 1 WP9760771 (elmnt-brol)"

Near Chardon Rd, Willoughby Hills, OH 44094
Jason N.

Jason N.

DISHWASHER WHIRLPOOL MDB9150AWB "Cc unit still leaking Customer states it’s at the end of the cycle she notices the water.Ran wash test for 15 min, no leaks found, split door to check inside for water/moisture, looks good. Ran rinse cycle to the end. Rechecked door gasket, inner door vent gasket. Still no leaks found. Ran another wash cycle for 15 min, could not duplicate a leak anywhere on unit. No water/drips in or around the unit."

Near Cumberland Dr, Garfield Heights, OH 44125
Jason N.

Jason N.

WASHER WHIRLPOOL WFW8620HW1 "Cc unit not fillingCustomer showed pop Ran diagnostics, f0e2 for oversuds. Ran test 12 auto cycle, unit filled with water, all valves working, drained, did not tumble, unit powered itself off afterwards. Ran drain and spin cycle, unit not sensing or spinning. Ordering control and stator motor. ; ordrng 1 W11352122 (CONTROL) and 1 W11354542 (STATOR)"

Near Willowick Dr, Willowick, OH 44095
Jason N.

Jason N.

DRYER WHIRLPOOL MEDC465HW0 "Cc unit making squealing or scrapping noiseFound object stuck in drum felt seal. Removed and retested, no abnormal noise. Op test good"

Near S Perkins Ct, Bedford Heights, OH 44146
Jason N.

Jason N.

DRYER FRIGIDAIRE AEQ8000FG0 "Cc customer thinks the vent is not connectedCustomer states since last repair, moisture has been forming on top of unit, and it sounds louder. Pulled washer out next to unit, was able to see vent connection on dryer thanks to a cutout in the partition. Aligned dryer vent tube to wall connector. Reset connection. Ran dryer op test. Op test good."

Near Clearlake Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYW04 The unit is not going through a defrost cycle needs a thermistor.; ordrng 1 WPW10383615 (thermistor)

Near Manor Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE404DWH0 Installed new part unit op tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Amber Wood Dr, Kirtland, OH 44094
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF540PADM3 "Found error 7-1 heating follow all instructions on service matter and it fix issue ran auto test delete code check temperature on heating element 215 ,also found loose wire on terminal correct issue opt test ok.

Near Fredericksburg Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Found temp on freezer 41 degrees fresh food section 49 check fresh food section no frost also on freezer evap as well also compressor sound loud check with bullet pierce valve for pressure read 0

Near Avon Belden Rd, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc of burning smell. Found heater element shorted from the bracket it is connected to. Called into safety and documented. Fixable. Ordering heater; ordrng 1 WPW10314195 (shield) and 1 WPW10436849 (heater)"

Near W Lincoln St, Oberlin, OH 44074
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED9200SQ1 Found error code f01 control failure check for p5 connector maker it was insert in all the way check voltage pass service matter ask to replace control customer will not repair do not order parts opt test ok

Near Breakers Blvd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER ELE WHIRLPOOL WED49STBW0 "Found thermal cutoff open also roller bearings is chewing inside making unit to squeak gave estimate customer will not repair,opt test ok ; used 1 279816 (CUTOFF), and 1 4392065 (DRYER REPAIR KIT) from stock"

Near Bradford Ln, Avon, OH 44011
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7300DW0 Cc unit. Not washing properly Found error for drain and motor over temp Found unit to be sitting flush to floor and when washing rotor is dragging the floor Raised feet so unit isn’t sitting on floor Removed and inspected drain pump can’t see an obstruction Ran test cycle Quoted for drain pump because drain pump doesn’t seem to be as strong as it should pumping out But everything seems to be functioning properly EST only

Near Fenton Ave, Mogadore, OH 44260
David R.

David R.

RANGE WHIRLPOOL WFE540H0ES0 "Cc oven not heating. Found shorted bake element. 240 is coming from control. Ordering element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Hunting Meadows Dr, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Replaced parts. Tested. Control and unit staying on. No signs of refrigerant leak. Clip was broke off that hold slides in place. Fan with harness just Incase frost is building up and slid plate holders.; ordrng 1 W10633627 (motor-evap ) and 1 W10852648 (plate) and 1 WPW10317523 (plate)

Near Ridge Rd, North Royalton, OH 44133
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Cc unit not filling Ran diagnostics found error for over suds Ran auto test with no errors Ran calibration Ran normal load with clothes added unit filled and made it to the wash cycle with no issue Ran drain and spin no issue found Can not duplicate issue OP TEST OK Advised customer on soap usage

Near Cackler Rd, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Complaint unit not spinning Found wire harness underneath rubbing gearcase due to improper clip position Wires are damaged needs wire harness also found softener cup missing Needs wire harness and cup; ordrng 1 8575076A (dispenser asy) and 1 W10903238 (WIRES )

Near OH-303, Streetsboro, OH 44241
David R.

David R.

DRYER MAYTAG MGDB835DW4 "Cc of charcoal smell. Checked power to unit, good. Customer just had vent cleaned, checked, good. Took apart unit, took drum out. No lint, no wires burned. Checked components, all test good. Ran unit, heat cycling on and off. Smell is fumes coming from gas/fire combining to heat unit. Everything is operational. Op test ok. Called techline, Cathy, documented, went over if customer has been painting, fumes could be also coming from that."

Near Park Ln Dr, Strongsville, OH 44136
Brian M.

Brian M.

DRYER MAYTAG MDE7658BYW Cc unit still not heating Found element open Needs element Customer does not want to repair EST only

Near Overlook Rd, Kent, OH 44240
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDTE334DSS0 "The relay for the heating element is stuck on the control needs a new main control estimate only; ordrng 1 W10866116 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Arrowood Dr, Mentor, OH 44060
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOCA7EC0HZ00 Cc unit keeps resetting Found when trying to access service mode unit went into demo mode Finally got into service mode found error of f6e0 communication error was stored in there several times According to tech sheet needs UI console replaced Needs UI console ; ordrng 1 W11428588 (UI CONSOLE )

Near Shinnecock Ln, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 The unit have an F6 e1 Communications error between the user interface and then control. I cleared the code ran a drain and spin unit tested good was not able to duplicate an issue

Near Light House Ct, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Unplugged each fan the dc volts on the ladder will drop to 0 dc back to 13 dc, Replaced the controls. Optest ng. Called t/l Leon to replace the ui. Will need a new ui and the led lights to the ff, the wires ripped out of the connector. ; ordrng 1 W10804160 (cntrl-elec) and 1 W11205082 (module) and 1 W11330971 (UI)"

Near Hunt Rd, Strongsville, OH 44136
Brian M.

Brian M.

DRYER WHIRLPOOL GEW9250PT1 Cc unit will not start Verified unit not running Found thermal fuse open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Deep Woods Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404ESS2 "Found error code ff8e1 slow drain also f8e2 drain pump electrical problem and f6e4 float switch check for any loose connection didn’t found any took out pump didn’t find any glass inside put back together ran auto test pass customer said it happens intermittently but not showing the problem if it still acting up I advise customer to have office call me so I can tell office what part to order ,opt test ok"

Near Kensington Dr, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the gasket. Optest ok.

Near Glenhurst Rd, Willowick, OH 44095
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the freezer gasket. Optest ok

Near Bridgewater Ln, Chardon, OH 44024
David R.

David R.

WASHER WHIRLPOOL WTW4950XW3 "Cc not spinning. F7E7 motor not reaching RPM, F8E1 no fill long fill. Water valves good. Basket is not spinning or moving freely. Nothing binding basket. Looked underneath unit. Grease all over, everything. Will need gearcase and all lower components, hub kit. Do not order parts; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 1 W11395618 (CAP) and 1 W11395618 (SHIFTER) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"

Near Chandlers Ln, Olmsted Falls, OH 44138
Corey L.

Corey L.

WASHER MAYTAG MHW5630HW0 "Customer complaint washer finishes quickly sometimes and detergent is gone but softener is still there, ran diagnostics no errors, unit sharing outlet with newer dryer on gfi, hot and cold supplies checks pass with sp W11401418 checks, unable to duplicate the problem, unit is operating as designed"

Near Maplegrove Ave, North Royalton, OH 44133
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 CC that there is not enough water going into the unit. Ran diag no codes. Ran a calibration. Started a normal cycle. Filled correctly. 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok.

Near Peppermint Pl, North Royalton, OH 44133
Corey L.

Corey L.

DRYER WHIRLPOOL WED9470WW1 "Customer complaint dryer squeaking badly, confirmed, found front rollers failed, quoted to replace using repair kit, ok, replaced belt, pulley and rollers, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Mohawk Trail, Cleveland, OH 44130
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JFC2290VEM4 "Cc ice maker leaking Found icemaker to be leaking from bottom Needs icemaker ; ordrng 1 D7824706Q (ice maker11943), used 1 SHIPPING (shipping and handling) from stock"

Near Cranberry Ridge Ln, Chagrin Falls, OH 44023
Corina B.

Corina B.

DISHWASHER KITCHENAID KDPE234GPS0 Replaced the control and pump and motor. Ran a calibration. Optest ok.

Near Timber Lake Dr, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer had filter. Showed how to install. Customer installed themselves. Op test ok

Near Chandlers Ln, Olmsted Falls, OH 44138
Corey L.

Corey L.

DRYER WHIRLPOOL LGR7646EQ3 "Customer complaint dryer not heating, confirmed found thermal fuse open, customer had just replaced a foil style vent with a telescoping low profile adapter at the wall, quoted to replace fuse, ok, replaced with ts, op test good; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Jefferson Way, Westlake, OH 44145
Corina B.

Corina B.

DRYER WHIRLPOOL WGD9151YW0 "CC that the unit will not start. Found the idler pulley bearing is worn, replaced the dryer repair kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Coronado Cir, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, found crack in new evaporator , unit needs new evaporator ; ordrng 1 W10836706 (evaporator), used 1 TJAF1200, 1 W10890087, 1 W10890099, 1 W10890115, 1 W10890126, 1 W10890131, 1 W10890290, and 1 W10891067 from stock"

Near Elmwood Ave, Garfield Heights, OH 44125
David R.

David R.

WASHER MAYTAG MVWB765FC3 Replaced part. Ran test 51/52. Op test ok

Near Opal St, North Ridgeville, OH 44039
Joe O.

Joe O.

DRYER WHIRLPOOL MEDB835DW4 Cc: loud banging noiseFound blower wheel cracked. Needs blower wheel.; ordrng 1 WP697772 (blower wheel)

Near Russell Ave, Parma, OH 44134
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 Installed tub assembly. Ran quick test. Placed water mat.

Near Dorothy Dr, Chesterland, OH 44026
Joe O.

Joe O.

DRYER MAYTAG MEDB835DW4 Cc: intermittently not heatingCustomer states one day half the cycles outs not heat after like 3 mins. Tested every cycle. With wet towel to verify if the cycles are heating or not. Advised customer to allow the unit to run through the full cycle. Every cycle is heating. Moisture sensor is functioning. Unit functioning as designed. Op test ok

Near Denise Dr, Kent, OH 44240
Dan H.

Dan H.

COOK TOP GE PP912BM2BB "Customer complaint that left rear element is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element; ordrng 1 WB30T10136 (element haliant 8 in), used 1 SHIPPING (shipping and handling) from stock"

Near Kingsbury Dr, Rocky River, OH 44116

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