We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near North Royalton, OH 44133
David R
Job Details: 03/22/2022
"Replaced heater assembly. Tested, heating and cycling. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Mentor, OH 44060
Jason N
Job Details: 03/22/2022
"Cc unit stopped draining during middle of cycleRan diagnostics, found code 6-4 for float switch open and 8-2 for drain pump electrical issue. Tried to cancel/drain, unit will not drain, no action from drain pump. Pulled drain pump, ohmed out motor, pump motor resistance good at 33ohms. Checked all connections on control, checked good. Unit need main control. ; ordrng 1 W11228314 (Main control)"
We serviced a
GE REFRIGERATOR
Model GFSF6KKYAWW
Near Mentor, OH 44060
Jason N
Job Details: 03/22/2022
"Cc unit not making iceFound ice maker indexing and not stopping, tried to reset/power cycle ice maker. No change, ice maker continues to index without stopping. Unit needs ice maker. ; ordrng 1 WR30X10097 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/22/2022
"Replace gearcase advise customer to run couple loads if still having same issue is the way is design,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Rocky River, OH 44116
Manny
Job Details: 03/22/2022
"Cc unit not cooling properly in the RC, stated that when she sets the temp higher the fridge freezes everything, took temps in RC and at the top of the cavity temp is 47 at the bottom 41 ran diagnostics all components pass, set control to lowest setting and compressor shuts off, control box is defective when unit is set to lowest temp unit thinks cooling is off, no fans or compressor will run, when set to recommended unit will start right up, unit up will need a control box ; ordrng 1 W11496881 (Control box)"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Lorain, OH 44055
Angel
Job Details: 03/22/2022
Cc that unit was not heating properly. Verified tested unit and would not heat. Checked power and was good. Took apart unit and found that the heating element was open. Will need heating element replaced. Ordering part.; ordrng 1 WP3387747 (Element)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Strongsville, OH 44136
David R
Job Details: 03/22/2022
Customer caught me before I pulled in driveway. Said they called yesterday and tried calling this morning. Do not need our services. Said they were doing work on the faucet and forgot to turn water back on to dishwasher. ; saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Strongsville, OH 44149
David R
Job Details: 03/22/2022
"Replaced filter, reservoir and filter head. Tested, good. Unit is calling and filling up water. Turned icemaker on. Cycled and called for water. Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Willowick, OH 44095
Corina B
Job Details: 03/22/2022
"Replaced the valve. Customer had the valve. Ran a calibration. Tested the hot, cold, fabric softener and bleach dispenser. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH3
Near Painesville, OH 44077
Jason N
Job Details: 03/22/2022
"Cc unit has a burned/burning smell last cycle ranChecked unit, found burnt chunk of debris stuck in heater element. Removed and cleaned up element. Ran diagnostics cycle in entirety, no codes at end, all functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS2
Near Cleveland, OH 44128
Corina B
Job Details: 03/21/2022
Replaced the pump and motor. Started a cycle. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Mayfield Heights, OH 44124
Manny
Job Details: 03/21/2022
"Replaced convection fan, main control user interface and temp sensor, ran bake to 350, opt test ok took core for return."
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089WES4
Near Kent, OH 44240
Brian M
Job Details: 03/21/2022
Installed rail and cover OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Cleveland, OH 44105
Corina B
Job Details: 03/21/2022
"Replaced the the gearcase, harness, clutch, rotor, stator, drain pump and agitator. Ran a calibration. Started a cycle. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Mentor, OH 44060
Dan H
Job Details: 03/21/2022
"Installed new tub, unit is not hooked up, unable to test, but there is not a hole in the tub now"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mogadore, OH 44260
Brian M
Job Details: 03/21/2022
Cc unit not advancing Found cold valve clogged Cleaned valve screen Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH01
Near Lyndhurst, OH 44124
Manny
Job Details: 03/21/2022
"Cc unit making a hammering noise when water is being dispense, installed filter for customer and ran about 2 quarts of water no noise. Unit is working as designed."
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Rootstown, OH 44272
Brian M
Job Details: 03/21/2022
"Cc unit not draining Found drain pump over heating Needs pump ; ordrng 1 WH23X28418 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Streetsboro, OH 44241
Brian M
Job Details: 03/21/2022
Customer showed pop too pic Customer had. Concerns with noise showed customer in whirlpool about all Normal operating noises No issue found OP Test Ok
We serviced a
N/A N/A
Model WRF535SWHZ00
Near University Heights, OH 44118
Manny
Job Details: 03/21/2022
"Cc ice maker hitting the door when the door is being closed, found ice maker hold in place by only one screws installed new screws op test ok."
We serviced a
FRIGIDAIRE WASHER
Model CWS3600AS0
Near Kirtland, OH 44094
Dan H
Job Details: 03/21/2022
"Customer complaint that unit is leaking, confirmed, found hole in drain tube, unit needs new drain hose; ordrng 1 134592700 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 11026132411
Near Streetsboro, OH 44241
Brian M
Job Details: 03/21/2022
Installed valve Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs325sdhz05
Near Mentor, OH 44060
Dan H
Job Details: 03/21/2022
"Customer complaint that ice maker tray is stuck, confirmed, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair at this time; ordrng 1 W11284458 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB3
Near Cleveland, OH 44104
Manny
Job Details: 03/21/2022
"Cc unit not washing, ran diagnostics and pump motor not running, trying to locate serial sticker and nowhere on the up unit asked customer and she said it was coming off so she took it off but wrote down Serial and model on units manual, took pic of s/n from manual, replaced pump motor ran calibration op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Strongsville, OH 44149
David R
Job Details: 03/21/2022
Replaced upper main control and upper latch. Good. Lights turning off when closing door. Unit is baking correctly. Good. Op test ok. ***return both cores
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Lorain, OH 44053
Gabriel P
Job Details: 03/21/2022
"Found clothes between outer and inner basket took clothes out ran diagnostic test pass,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44134
Gabriel P
Job Details: 03/21/2022
"Found error long fill no fill again ran manual test on cold water found small amount of pressure going inside unit disconnected hose turn valve saw great pressure replacing valve from t/s ran tap cold and good pressure came out,opt test ok ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG RANGE
Model MGT8720DS06
Near Parma, OH 44134
Gabriel P
Job Details: 03/21/2022
Replace regulator opt test ok
We serviced a
JENN-AIR RANGE
Model jds9860aap
Near Willoughby Hills, OH 44094
Joe O
Job Details: 03/21/2022
"Installed element. Ran test bake. Customer asked about convect fan being loud and intermittent light staying on. Found door switch bent. Straightened door switch. Found convent fan out of balance. Needs convect fan motor and bladeConvect fan shows discontinued.; ordrng 1 71003203 (fan asy.-(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near North Royalton, OH 44133
David R
Job Details: 03/21/2022
"Replaced drain hose and drain pump. Found more glass in hose, removed. Tested. Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, OH 44105
Jason N
Job Details: 03/21/2022
"Installed drive motor. Ran auto test, all functions passed, no abnormal sounds or operation. Op test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 03/21/2022
Installed wash plate and hub. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Solon, OH 44139
Jason N
Job Details: 03/21/2022
Installed infinite switch for LF burner. Tested burner for proper operation. All elements powering on correctly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cleveland, OH 44143
Joe O
Job Details: 03/21/2022
Cc: freezing in ff sectionFound ff temps at 40 degrees. Found freezer temps at 0 degrees. Items in front of vent frozen. Advised customer on loading. Advised customer to not put items directly in front of vent. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5P
Near Walton Hills, OH 44146
Marie V
Job Details: 03/21/2022
Replaced slides and drawer. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Novelty, OH 44072
Jason N
Job Details: 03/21/2022
"Cc unit water dispenser dripping Custom stated water dispenser will periodically drip and leave a small puddle in dispenser catch tray. Replaced valve and dispenser parts. Checked all water line connections at door bottom to ensure good seal. Ran dispenser test several times, did not see any drips at this time. Op test good."
We serviced a
GE WASHER
Model GUD27GSPM1DG
Near Cleveland, OH 44113
Gabriel P
Job Details: 03/21/2022
"Timer did not arrive re ordering timer and rescheduling,; ordrng 1 We04x22654 (Timer)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/21/2022
Found unit agitating in diagnostic but not on regular cycle call whirlpool spoke to rick he ask to replace control and capacitor and latch ; ordrng 1 WPW10482836 (Latch) and 1 W11411581 (Control) and 1 W11227944 (Capacitor)
We serviced a
WHIRLPOOL RANGE
Model RF386PXGQ3
Near Highland Heights, OH 44143
Joe O
Job Details: 03/21/2022
Installed infinite switch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near North Olmsted, OH 44070
Angel
Job Details: 03/21/2022
"Steamed out ball of ice in freezer section Recovered refrigerant replaced compressor, evaporator and filter drier put into a 29 vacuum and recharged unit with 3.7oz of R134. Recommended customer to wait 24hrs for proper cooling. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED8000BW
Near North Royalton, OH 44133
Marie V
Job Details: 03/21/2022
"Cc that the door does not close properly. Confirmed, swapped the catch on door. Had to get door apart to removed. Ask cust to verify. Pass. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/21/2022
"Replace thermistor,ran diagnostic test pass opt test ok"
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Maple Heights, OH 44137
Joe O
Job Details: 03/21/2022
"Cc: knocking, rattling noiseFound other 2 rollers warped. Needs front rollersSpoke with bj, he stated to use whirlpool direct replacement. ; ordrng 2 WPW10177428 (support)s"
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor, OH 44060
Jason N
Job Details: 03/21/2022
"Installed log valve assembly. Ran manual valves tests, all valves functions normal. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Joe O
Job Details: 03/21/2022
Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS05
Near Strongsville, OH 44136
Marie V
Job Details: 03/21/2022
Replaced thermostat.op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Westlake, OH 44145
Gabriel P
Job Details: 03/21/2022
Problem with hinges and bolt broke as well ; ordrng 1 WP2307857 (Right) and 1 W11403572 (Stop door) and 1 W11218690 (Hinge door) and 2 2314023 (Bushing)s and 1 WPW10485980 (Hinge door) and 1 W11474472 (Bolt) and 1 W11474472 (Bolt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mantua, OH 44255
Brian M
Job Details: 03/21/2022
Cc unit is freezing in the left bin Ran test 41 according to tech sheet and service pointer no issue found Advised to watch and product placement
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near North Royalton, OH 44133
David R
Job Details: 03/21/2022
"Parts sent out are not whats needed, parts sent out hold the feet in place, bottom base. Took pics, there is a metal piece that sits behind the warming drawer slide rail. It connects the part together but it is not on marcone look up, parts sent out part numbers from techline. Calling techline. He could not find metal piece that slide hooks to. Suggested having part researched by parts distributor. ; O-emld tckt"
We serviced a
SAMSUNG DRYER
Model DV48J7700EW/A2
Near North Royalton, OH 44133
David R
Job Details: 03/21/2022
"Replace motor assembly and roller assembly. Tested, Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seven Hills, OH 44131
David R
Job Details: 03/21/2022
"Replaced heater element, ran diagnostics, good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
David R
Job Details: 03/21/2022
Cc unit clicking and not going through cycle. Cleared error codes. Replaced actuator from t/s, ran diagnostics and calibration. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near North Ridgeville, OH 44039
David R
Job Details: 03/21/2022
"Cc unit will put clothes through extra wash even when not selected, going off balance a lot more often now, unit water level fills up to top, had a squeaking noise a couple weeks ago but stopped by itself. Diagnostics error codes, F0E5 off balance , F2E1 stuck key, F3E1 Pressure System fault. Ran diagnostics test, all components working but it spin and agitate unit is banging loud directly from gearcase. Suspension seems a little weak when pushing down on it. Checked pressure hose for F3E1, clear and not kinked. Gave estimate to customer for replacing Gearcase, suspension rods and control. Customer paid SVC only. Do not order parts.; ordrng 1 W10920541 (Control) and 1 W11130359 (Suspension) and 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MTW5630TQ1
Near Cleveland, OH 44108
Corina B
Job Details: 03/21/2022
"Replaced the clutch, gearcase, break, cam and coupler Started a cycle. Opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Mentor, OH 44060
Dan H
Job Details: 03/21/2022
"Installed new water filter housing, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
Angel
Job Details: 03/21/2022
Cc that they did not know how to properly use the unit and that it was clicking and would fill and stop. I explained all functions on unit to customer and explained to him that when the washer is clicking and water comes in and stops in the beginning of the cycle is because the unit is sensing and its a normal operation. Also ran a quick cycle with customer so he can see what the unit does through the cycle. Now customer has a better understanding of how unit operates. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Parma, OH 44130
Manny
Job Details: 03/21/2022
"Cc unit is dead, unit was unplugged when I got there, plugged in unit and unit was stuck in an emergency drain, ran diagnostics and found code F0E5 for off balance load cleared code and ran test cycle, unit finished with no errors, noticed unit no level, leveled unit and ran test cycle and calibration, opt test ok, explain o customer that if he even encounters same issue to hold down start/pause button for qt least 10 seconds and that Ill clear it."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
David R
Job Details: 03/21/2022
"Cc unit not going through cycle. Found lid lock malfunctioning. Cleared codes, replaced latch from t/s. Tested. Ran diagnostics and calibration. Good. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Montville, OH 44064
Joe O
Job Details: 03/21/2022
"Cc: not cooling, control lights shut offFound no indicator lights on control. Attempted to enter diagnostics. Cannot get control to respond. Unit is receiving proper power. Control is receiving proper power. Needs control box Customer does not want to repair at this time ; ordrng 1 W11382529 (Control box), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model DG8410
Near Painesville, OH 44077
Joe O
Job Details: 03/21/2022
Installed igniter. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS00
Near Mentor, OH 44060
Corina B
Job Details: 03/21/2022
Found the wave guide to the magnetron damaged. Took pictures. Will need to reorder. ; ordrng 1 W11346197 (Magnetron)
We serviced a
FRIGIDAIRE DRYER
Model FDE546RES0
Near Painesville, OH 44077
Corina B
Job Details: 03/21/2022
"CC that there a loud screeching and pounding noise when running. Started a cycle with clothes, found the shaft is worn. ; ordrng 1 5303281153 (Bearings) and 1 5303937139 (Glides) and 1 131553600 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Mentor, OH 44060
Joe O
Job Details: 03/21/2022
"Cc: continuously running, ticking/thumping noiseUnit not running upon arrival. Found temps in ff section at 40 degrees, freezer at 0 degrees. Tested fans damper, and compressor. No abnormal noises. Cycled ice maker. Could not duplicate issue. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW
Near Eastlake, OH 44095
Joe O
Job Details: 03/21/2022
Cc: noise during cycleRan test cycle. Found small rattling noise from venting hitting wall. Blower sounds good. No abnormal noises. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL STACK W/D
Model WFC7500VW1
Near Cleveland, OH 44103
Manny
Job Details: 03/21/2022
"Cc unit is locked full of clothes and water, lock and draining lights flashing, verify and unit display is flashing tried setting the unit to drain pump only hums, removed drain catch and its cleared, pump is seized up and will need to be replaced, customer will not proceed with the repair.; ordrng 1 WPW10465252 (pump Drain), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Wellington, OH 44090
David R
Job Details: 03/21/2022
"Cc unit is shaking a lot. Found drain hose hitting unit, zipped tied and also suggested a cloth to help keep it from hitting back of un it. Also suggested anti vibration pads for unit. Gave estimate for suspension rods if customer wants to replace those. As of know customer said they are going to buy vibration and go from there. Also advise to not overload. I tested unit out with towels and unit was good. SVC to be paid only. Do not order parts. ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44123
Jason N
Job Details: 03/21/2022
"Installed gas regulator. Turned gas on, checked for leaks, none found. Tested all burners and oven for proper operation. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Rocky River, OH 44116
Marie V
Job Details: 03/21/2022
"Cc that when you open the door it opens all the way. Confirmed unit is working as designed. Cam is working as designed. Also floor is not all the way leveled, I have pics. Explain cust that thats how unit works, theres nothing that will stop the door mid way. Called whirlpool tech line. Said that if door is going up and then drops is working as designed."
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Kirtland, OH 44094
Brian M
Job Details: 03/21/2022
"Cc of leak Found leak coming from around sump assembly Leaking on all components Recommend replacement of all parts underneath ; ordrng 1 WD18X22782 (sump manifold) and 1 WD19X25278 (Diverter) and 1 WD19X25187 (Pump) and 1 WD35X10382 (dishwasher sump clam) and 1 WD26X23258 (pump wash kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 03/21/2022
"Try replacing out side seal but unit was really tight to get out try couple time until seal broke advise customer to get a contractor to get dishwasher out for me in order for me to replace seal or use unit the way it is cause is not going to leak he the side to use as is,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Conneaut, OH 44030
Dan H
Job Details: 03/21/2022
"Installed new burner head, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/21/2022
"Cc unit not spinning outRan diagnostics test, some noise during spin cycle. Found basket drive hub starting to wear. Replaced using truck stock part. Ran spin and drain test with clothing load. All functions normal, no abnormal noise heard. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near South Euclid, OH 44121
Jason N
Job Details: 03/21/2022
"Cc unit control panel discolored after self cleanCustomer stated after self clean mode, control panel was discolored and unit display was showing Err fault. Confirmed area on lower control panel is discolored. Found oven flue is misaligned with outlet below console, left side of vent raised up into console area causing heat to contact lower console. Ordering console panel and oven flue. Panel is not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10901802 (Panel) and 1 W11457094 (Flue oven)"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near University Heights, OH 44118
Jason N
Job Details: 03/21/2022
"Cc unit not powering onChecked power in to unit, found L1 or L2 missing to unit. Checked breaker, not tripped, powered breaker off then back on, no change. Advised customer to have an electrician inspect power supply to unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44111
Marie V
Job Details: 03/21/2022
"Cc that the gaskets are coming off. Confirmed replace gaskets, and steamed out. Tested doors. Added petroleum jelly to the seals. Op test ok."
We serviced a
GE REFRIGERATOR
Model GNE25JGKCFWW
Near Chesterland, OH 44026
Brian M
Job Details: 03/21/2022
Cc unit shut off Found unit plugged in No fans or compressor runningReset power Unit started Advised to watch for 48 hours
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Cleveland, OH 44124
Brian M
Job Details: 03/21/2022
"Cc unit not turning On found timer to be clicking and buzzing Needs timer ; ordrng 1 WP8566184 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EFA3
Near Solon, OH 44139
Brian M
Job Details: 03/21/2022
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model LSE7806ACE
Near Cleveland, OH 44106
Manny
Job Details: 03/21/2022
"Cc unit leaking, ran normal cycle let unit fill up to max no leaks set unit into a drain no leaks, tilted unit to the side while draining no leaks, ran drain and spin Still no leaks removed front cover and unit is completely dry inside, advise customer to keep an eye on it and if she sees water to give us a call and well take another look."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB3
Near Cleveland Heights, OH 44106
Manny
Job Details: 03/21/2022
"Cc unit leaking, ran diagnostics cycle and no leaks checked floor and insulation for any water stains and no stains anywhere, unit is working as designed"
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHWH1
Near Shaker Heights, OH 44122
Jason N
Job Details: 03/21/2022
"Installed console control. Ran wash test, all functions normal. Op test good."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near South Amherst, OH 44001
Angel
Job Details: 03/21/2022
Cc that unit was still dripping from dispenser. Confirmed unit was still dripping replaced water dispenser line tested dispenser and could not see any drops had customer test it herself and opt test was good. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LBJ
Near Ashtabula, OH 44004
Dan H
Job Details: 03/21/2022
"Customer complaint that unit is not cooling properly, fresh food temperature is at 50 degrees, freezer section temperature at 32 degrees, evaporator fan is running , compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs a new evaporator and filter drier , customer does not want repair; ordrng 1 WPW10143759 (Drier) and 1 5303918492 (Evaporator)"
We serviced a
GE RANGE
Model JKP38GOJ3BB
Near Rome, OH 44085
Dan H
Job Details: 03/21/2022
"Installed new bake elements, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Orwell, OH 44076
Dan H
Job Details: 03/21/2022
"Installed new user interface , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Avon, OH 44011
Angel
Job Details: 03/21/2022
Cc that unit is not producing enough ice. Verified temps and freezer was at 10* and ff section at 42* but unit was in defrost mode. Verified ice maker got it to cycle and fill and passed. Called BJ and explained issue and stated to replace ice maker because the thermostat on the ice maker might be reading wrong. Ordering ice maker.; ordrng 1 W11556926 (Ice maker)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Westlake, OH 44145
Angel
Job Details: 03/21/2022
Cc that unit is rubbing when turning. Verified and unit is not rubbing the only thing that i can hear is the fan running and blowing air and can hear the air passing through the bottom making a sound like if it was rubbing. Unit is functioning as should. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.67902791
Near Cleveland, OH 44135
Marie V
Job Details: 03/21/2022
"Cc that the unit shuts off after 20 min and sometimes it does not stars. Started unit, let the unit run. Almost at 20 min unit motor stared making a weird noise and then stopped. Motor is overheating, cant start unit becau motor starts to hum loud. Unit will need new motor and blower wheel. Cust paid SC will wait on landlord to see if they continue.; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Painesville, OH 44077
Dan H
Job Details: 03/21/2022
"Customer complaint that led lights are out, installed new led module, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Cleveland, OH 44130
Marie V
Job Details: 03/21/2022
"Cc that the unit leaks but not all the time. Unit is tilted, leveled legs and also found lots of suds. Told cust to run a clean washer cycle to help cut down on the suds because that can also cause a leak. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Bay Village, OH 44140
Angel
Job Details: 03/21/2022
Replaced lid. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KEBK101SSS04
Near Cleveland, OH 44130
Marie V
Job Details: 03/21/2022
Replaced heating element. Preheated unit to 350*. Took temps. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Kent, OH 44240
Brian M
Job Details: 03/21/2022
"Customer concerned with multiple issues , auger motor, lights and freezer fan loud Customer had unit unplugged and off for several days unit is completely defrosted Lights are working unit is cooling only thing I can confirm is the issue with auger motor Quoted for motor Advised to let run and watch over the next 48 hours ; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Oberlin, OH 44074
David R
Job Details: 03/18/2022
"Cc unit making slow ice. Filter just has been replaced. Found ice stuck in icemaker water line. Cleared, tested. Good, icemaker called for water and cycled. Op test ok."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Geneva, OH 44041
Joe O
Job Details: 03/18/2022
Cc: not heatingFound igniter pulling 0 amps. Igniter receiving proper power. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Willowick, OH 44095
Joe O
Job Details: 03/18/2022
"Cc: no hot waterFound error code f0e4(spin limited by water temp) f3e2(inlet water temperature fault). Customers information from warranty company was incorrect. Spoke with BJ, stated Customer needs to contact warranty company to get correct dispatch"
We serviced a
KENMORE RANGE
Model 62946799890
Near Madison, OH 44057
Dan H
Job Details: 03/18/2022
"Customer complaint that oven element is broken, confirmed, element is receiving 240vac, unit needs new element, called landlord, no answer; ordrng 1 WP74010750 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Cleveland, OH 44109
Corina B
Job Details: 03/18/2022
Called Ron from whirlpool. Found the frame damaged. Called t/l Anthony unit is non repairable. Cust is going to call customer service
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, OH 44074
David R
Job Details: 03/18/2022
Replaced water valve per techline request. Customer to monitor unit.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Sheffield, OH 44054
Gabriel P
Job Details: 03/18/2022
Found motor humming when press start but when turning basket it start tumbling ordering motor and blower ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower)