We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Avon Lake, OH 44012
Angel
Job Details:
08/21/2023
Cc that clip came off and broke. Replaced clip with new one opt test good.
We serviced a
KENMORE REFRIGERATOR
Model 106.8770981
Near Avon Lake, OH 44012
Angel
Job Details:
08/21/2023
"Replaced ice maker got it to cycle properly but was not calking for water, checked voltage at ice maker head when calling for water and had 120vac but at valve it had 0vac calked BJ and stated if Ice maker has 120vac and valve has 0vac there has to be an internal wiring issue and theres nothing we can do about that. Unit was not able to be fixed."
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Aurora, OH 44202
Joe O
Job Details:
08/21/2023
Installed drain pump. Ran drain and spin. Drain pump still not engaging. Ran manual drain. Found drain pump still not powering on. Checked power at control. Found control is not sending proper power. Needs control; ordrng 1 WH22X36638 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDW00
Near Euclid, OH 44123
Jason N
Job Details:
08/21/2023
"Cc unit ff section not coolingFound ice and frost buildup in freezer section. No airflow to ff section, air passages are frosted up. Cleared ice and frost from freezer section, defrost drain tray is also iced over. Cleared ice and steamed up drain, ensured good flow through. Checked door gaskets, both doors are sealing properly. Op test good. Advised customer to allow up to 24 hrs for unit to return to desired temperature."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Painesville, OH 44077
Dan H
Job Details:
08/21/2023
"Installed new cooling fan, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Westlake, OH 44145
Bill
Job Details:
08/21/2023
"Changed suspension rods, opt test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Euclid, OH 44123
Jason N
Job Details:
08/21/2023
Cc has trouble starting unitFound unit powering on and starting cycle as designed. Advised customer on power up and cycle start procedure per service bulletin W1167941.
We serviced a
GE RANGE
Model JBP64B0B4WH
Near Austinburg, OH 44010
Dan H
Job Details:
08/21/2023
"Customer complaint that element is broken, confirmed , element is receiving 240vac, unit needs new element ; ordrng 1 WB44T10010 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Mentor, OH 44060
Joe O
Job Details:
08/21/2023
Cc: leaking long startFound unit not draining. Found punch left in garbage disposal. Removed punch. Ran test cycle. No leaks found. Op test ok
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Ashtabula, OH 44004
Dan H
Job Details:
08/21/2023
"Customer complaint that unit is not filling with water, started normal wash cycle, unit filled and began agitating, unit drained and spun, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Westlake, OH 44145
Manny
Job Details:
08/21/2023
"Tried to remove Wheel but it is stuck and not coming, had to cut it off replaced wheel and motor ran test cycle opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near North Ridgeville, OH 44039
Manny
Job Details:
08/21/2023
"Cc unit not working wont even power on, verified and unit not powering on but a faint humming coming from the bottom, ran diagnostics no luck unplugged unit and plugged back in, held down power button for 30 seconds and unit reset and came on ran diagnostics and found codes F0E5 and F0e9 both for off balance load and off balance pause. Cleared codes and ran test cycle and opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Manny
Job Details:
08/21/2023
"Cc unit leaking, verified and unit has no signs of leaking, but water valve under sink is leaking customer needs plumber to fix leak. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Lorain, OH 44052
Angel
Job Details:
08/21/2023
Cc that unit is making a loud vibrating sound and condensation on mullion. Verified for the vibration and found compressor cover is bent and found condenser fan off balance one of the blades broke off and shaft bent as well I straightened out the cover and tried straightening fan for now until I come back to install parts because we have to order right door as well damaged the right top corner causing it to buildup condensation because not sealing properly. Office to reschedule with customer.; ordrng 1 W11193484 (Blade) and 1 W11563806 (Condenser fan) and 1 LW10858417 (Door) and 1 W10465767 (Hinge cover) and 1 W11573371 (Hinge) and 1 W11417064 (Hinge) and 1 W11178521 (Name plate)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Olmsted Township, OH 44138
Bill
Job Details:
08/21/2023
"Cc shutting down to early, could not verify. Unit operating as intended, had customer dampen a towel. Tossed towel into unit ran on auto for 15 min ran fine, ran unit on timed dry for 20 min ran fine.; ordrng 2 WP3387223 (Sensor)s and 1 WPW10298258 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Elyria, OH 44035
Manny
Job Details:
08/21/2023
"Cc unit not turning off, and not heating, verified and unit only have 90vac from L1 to L2, needs electrician. Call TL to document"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lorain, OH 44053
Angel
Job Details:
08/21/2023
"Cc that unit will mot start just goes to done. Confirmed cc, found shifter kind of jammed up so replaced cam and actuator but it was still having the same issue so I replaced the capacitor as well tested unit opt test good. some times her breaker will trip verified washer and tested everything and no issues at all breaker could be weak causing issue also recommended not to overload washer. ; used 1 W10721967 (PULLEY), 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Olmsted Falls, OH 44138
Bill
Job Details:
08/21/2023
"Cc led lights out, confirmed cc. Changed led lights through out unit. Opt test good."
We serviced a
GE DISHWASHER
Model GDT630PSM6SS
Near Avon, OH 44011
Manny
Job Details:
08/21/2023
"Cc unit beeping like last time, verified and found keys stuck on keypad, customer stated that she remembered me saying something about the key needing to be replaced, explained that because the keys stayed stuck unit wont start unless the keys are unstuck, they will deal with it until they can replace the unit. Unit working properly but keys getting stuck on keypad. Opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Beachwood, OH 44122
Brian M
Job Details:
08/21/2023
Cc of water on top shelf Found little pile of water but when inspecting freezer I could not determine cause Cleaned up freezer and made sure seals are sealing Advised to watch
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Newbury Township, OH 44065
Brian M
Job Details:
08/21/2023
"Cc unit not finishing cycle, Ran test cycle, no mechanical issues found Ran diagnostics no issues, ran calibration Advised to watch"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW3
Near Painesville, OH 44077
Brian M
Job Details:
08/18/2023
"Cc unit not heating Found several errors F6e3 and f4e2 Thermal fuse open but also unit has ui going out, dim leds; ordrng 1 W10909685 (fuse-thrml) and 1 W11133029 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Jason N
Job Details:
08/18/2023
"Cc ice buildup in rear of ff section, and freezer not always freezing Confirmed hard frost buildup on ff evaporator. Unit will need ff harness replaced. ; ordrng 1 W11087438 (Harns-wire)"
We serviced a
MAYTAG DRYER
Model MGD6230RHW3
Near Eastlake, OH 44095
Jason N
Job Details:
08/18/2023
"Cc dent on side panel and scrapping noise when running"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/18/2023
Customer installed bin and issue seemed to have been fixed Advised to hold off on icemaker
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Rocky River, OH 44116
Bill
Job Details:
08/18/2023
"Changed igniter, opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44136
David R
Job Details:
08/18/2023
Replaced hinges for left door. Also put on plastic square spacer to help close door even more from ts. Good. Water and ice food. Also advised customer to pressed dispenser in middle to activate better. Op Test Ok.; used 1 WP2177331XXX (XXNO REORDERDOOR SPACER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Corina B
Job Details:
08/18/2023
Replaced the drain pan. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Perry, OH 44081
Joe O
Job Details:
08/18/2023
Installed gear case and hub. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lorain, OH 44055
Angel
Job Details:
08/18/2023
"Cc that unit is not starting at all. Confirmed cc, tried starting unit and nothing checked door switch wasnt broken so I took off the top and found switch came loose reinstalled it properly tested unit opt test good."
We serviced a
FRIGIDAIRE FREEZER
Model FFFH20F2QWF
Near Geneva, OH 44041
Dan H
Job Details:
08/18/2023
"Customer complaint that unit is not cooling, temperature at 0 degrees, unit in defrost when tech arrived, defrost cycle ended, evaporator fan and compressor started, good frost pattern formed on evaporator , unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44135
Manny
Job Details:
08/18/2023
"Replaced striker, ran test cycle, opt test ok"
We serviced a
FRIGIDAIRE WASHER
Model FAFW3801LW4
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/18/2023
"Cc unit not spinning properly and front leaks Found bearings to be grinding and tub loose will needs rebuilt, from experience with this model rear pulley because warped as well Found bellow ripped ; ordrng 1 137317100 (pulley,drum) and 1 134507120 (shell) and 1 5304520351 (Oring) and 1 134960600 (dsp drum assy) and 1 134362000 (shell,tub,front) and 1 134515300 (bellows kit)"
We serviced a
WHIRLPOOL WASHER
Model Wtw4950hw2
Near Aurora, OH 44202
Brian M
Job Details:
08/18/2023
Installed harness and suspension OP Test Ok
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Willowick, OH 44095
Jason N
Job Details:
08/18/2023
Installed outer glass and door trim. Op test good.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Olmsted Township, OH 44138
Bill
Job Details:
08/18/2023
"Cc making grinding noise during operation, confirmed cc. Pulled cam, cam gears looked good. Pulled hub, hub splines looked good. Gave estimate for gearcase, customer chose not to continue with repairs at this time.; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model Mgdb765fw0
Near Strongsville, OH 44136
David R
Job Details:
08/18/2023
"Cc scraping noise. Found worn pulley. Replaced dryer kit. Cleaned all inside. Tested, good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE REFRIGERATOR
Model DFE28JMHEES
Near Chagrin Falls, OH 44023
Corina B
Job Details:
08/18/2023
"CC that that the water and ice are not dispensing. Confirmed. The ui is not responding. Will need a new control and ui. Cust does not want to repair ; ordrng 1 WR55X41025 (Ui) and 1 WR55X44126 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Ravenna, OH 44266
Brian M
Job Details:
08/18/2023
Installed gasket
We serviced a
MAYTAG WALL OVEN
Model CWG3600AAB26
Near Willowick, OH 44095
Jason N
Job Details:
08/18/2023
"Cc unit oven not ignition/preheating Ran bake test, ignitor not glowing. Checked power out to ignitor, reading 0v. Unit will need control replaced. Quoted customer repair. ; ordrng 1 WPW10201912 (Control-elec)"
We serviced a
GE WASHER
Model GTW500ASN0WS
Near Euclid, OH 44132
Jason N
Job Details:
08/18/2023
"Cc unit not starting a cycle sometimes, and not draining/spinning Ran spin and drain cycle, unit drain working, but basket is not moving when motor starts for spin, unit then faults. Checked under unit, found drive belt shredded and falling off. Unit will need drive belt replaced. ; ordrng 1 WH01X24180 (Drive belt)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Cleveland, OH 44102
Jason N
Job Details:
08/18/2023
Installed outer door glass; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Cleveland, OH 44102
Jason N
Job Details:
08/18/2023
Installed pump/motor. Ran test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44102
Jason N
Job Details:
08/18/2023
Replaced broken drain nipple on pump.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Strongsville, OH 44149
Bill
Job Details:
08/18/2023
"Cc not draining, confirmed cc. Found broken wires at drain. Customer chose not to continue repairs."
We serviced a
GE REFRIGERATOR
Model PSB48YSNB
Near Brecksville, OH 44141
David R
Job Details:
08/18/2023
"Replaced FF gasket, and top door hinge. Use heat gun on both gaskets. Seems to be holding better to cabinet. As of now, test good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon Lake, OH 44012
Angel
Job Details:
08/18/2023
Cc that unit was freezing stuff in ff section. Confirmed temps were at low 30s ordering thermistor and main board also they dont have the seal for the ice chute will order as well and damper seems a little to loud ordering damper.; ordrng 1 12002355 (Thermistor) and 1 W11043763 (Control board) and 1 WPW10287601 (Seal) and 1 WPW10196393 (Damper)
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Parma, OH 44134
David R
Job Details:
08/18/2023
"Replaced controls, sensors and harness. Had a load of towels ready. Put towels in unit with Delicates/Quick cycle 45 mins. Looks like everything is sensing and counting down. Again advised customer of load size. Items need to be touching sensor in order to get Accurate time reading. Can do timed dry if needed for smaller loads or to bypass sensors. Unit is working good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Avon Lake, OH 44012
Angel
Job Details:
08/18/2023
Replaced main board steamed out ice and replaced evaporator cover opt test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44134
Manny
Job Details:
08/18/2023
"Replaced all parts ordered, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near North Ridgeville, OH 44039
Manny
Job Details:
08/18/2023
"Cc that unit is not agitating, verified and agitator is loose, added loctite and fasten bolt, ran test cycle unit working properly and agitating, advise customer to monitor the unit if agitator comes loose again will order agitator and the bolt."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1345XTVB2
Near Cleveland, OH 44128
Corina B
Job Details:
08/18/2023
"CC that there is water in the tub, lights flash. Not drying the dishes. Ran diag drain hose is clear. Heated turned on. No rinse aid being used. Ran the hot water in the sink before starting the dishwasher. Run normal, high temp, sani rinse and heat dry. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4519JW0
Near Cleveland, OH 44128
Corina B
Job Details:
08/18/2023
CC that the unit is not filling with water. Confirmed. Had the water sensing on auto sensing. Advised Cust to use bulky/sheets. Started a cycle with deep fill. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Rootstown, OH 44272
Brian M
Job Details:
08/18/2023
"Cc of noise Found noise coming from rear panel when draining, vibration noise Pushed panel in noise seemed to disappear Advised to watch"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44135
Corina B
Job Details:
08/18/2023
CC that the u it is not turning on. Confirmed. Checked the power l1 to n 120 volts. L2 to n 120 volts. L1 to l2 0 volts. Found the fuse is open. Advised Cust to replace the fuse at the breaker box. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW0
Near Cleveland, OH 44113
Corina B
Job Details:
08/18/2023
Replaced the motor. Opt test ng. Found the pin stop/run is missing. Cust had another unit pulled the pin from that dryer. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near North Royalton, OH 44133
Bill
Job Details:
08/18/2023
"Cc fog on items in unit when opening door, confirmed cc. Temps set at 36 deg, explained to customer that it is normal for items that cold to fog up when hit with warmer temps. Unit is operating as intended, showed customer how to reset filter light and how to make temp adjustments to unit."
We serviced a
WHIRLPOOL DRYER
Model WED9550WL1
Near North Royalton, OH 44133
Bill
Job Details:
08/18/2023
"Cc not heating, confirmed cc. Ohmd out heating element found open, visually confirmed broken element. Ordered new element, follow up scheduled for 8/22; ordrng 1 WP8544771 (Coil), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Cleveland, OH 44113
Corina B
Job Details:
08/18/2023
"CC that the dishes are coming out dirty and wet. Confirmed. Checked the water temp at the kitchen sink, 110*. Advised Cust to turn the hot water tank up to 125* no rinse aid being used. Advised Cust to run the hot water in the sink use rinse aid. Normal, prowash, or tough, with hi temp wash, sani rinse, extended heat dry. Opt test ok."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Avon Lake, OH 44012
Angel
Job Details:
08/18/2023
Replaced latch and springs also adjusted switches tested unit various times opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Parma Heights, OH 44130
David R
Job Details:
08/18/2023
"Cc unit leaking a small area in FF section. Took pics of where customer said leaking is happening, top shelf. Replaced control, thermistor and heater. Whipped up all water and condensation. Adjusted evap pan underneath. Tested. Good. Op Test Ok."
We serviced a
AMANA WASHER
Model NTW4519JW
Near Atwater, OH 44201
Brian M
Job Details:
08/18/2023
Cc no cold water Installer had hot and cold reversed Fixed installation
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Garrettsville, OH 44231
Brian M
Job Details:
08/18/2023
Fixed installation issues
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near North Ridgeville, OH 44039
David R
Job Details:
08/18/2023
"Customer said when she puts unit on hot, she will open up and feel cool water, when she puts its on cool she will fill hot water. Advised customer that once unit starts, that you do not need to go in to feel water, water temp changes and can vary when opening up and trying to catch temp. No error codes. Ran diagnostics, unit valves are set right, cold is cold and hot is hot. Advised customer that whatever setting you put the temp on besides Tap Cold or will be a mixture. Cold temp will have hot or cool water come in, Hot Temp will have cold or cool water come in. Normal that way, needs to reach a certain temperature so thats why different water temps come into unit. Ran diagnostics and calibration. Good. Unit is functioning normally. Op Test Ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Garrettsville, OH 44231
Brian M
Job Details:
08/18/2023
Installed sump and drain pump and control OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW5430MW
Near Williamsfield, OH 44093
Brian M
Job Details:
08/18/2023
"Cc of banging when running , Ran empty no issues with no clothes Had customer add clothes, found customer over loading Showed customer visual on how its supposed to be loaded"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Independence, OH 44131
Bill
Job Details:
08/18/2023
"Changed water valve, ran factory calibration. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Geneva, OH 44041
Dan H
Job Details:
08/18/2023
"Customer complaint of noise, confirmed, noise is coming from air damper, unit needs new air damper; ordrng 1 WPW10479155 (Damper)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Ashtabula, OH 44004
Dan H
Job Details:
08/18/2023
"Customer complaint that unit is not washing or drying, placed glasses upright in racks and ran diagnostic test cycle, found 7-1(no heat) and 4-3 (wash motor not running) error codes , unit filled , incoming water temperature at 81 degrees, wash motor started, glasses filled, heater is working, unit needs new control; ordrng 1 W11305303 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
CROSLEY WASHER
Model CAW9444BW0
Near Cleveland Heights, OH 44118
Joe O
Job Details:
08/18/2023
"Cc: banging, off balanceFound suspension rods worn. Needs suspension rodsAdvised customer could also need basketCustomer does not want to repair at this time; ordrng 1 W10780048 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details:
08/18/2023
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
JENN-AIR RANGE
Model JES1450ML0
Near Westlake, OH 44145
Manny
Job Details:
08/18/2023
"Replaced parts but control panel is damaged on one or the corner, reordering panel; ordrng 1 W11647005 (Panel)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Willoughby, OH 44094
Dan H
Job Details:
08/18/2023
"Customer complaint that unit is not working, found unit in demo mode, turned off, started bake for 350 degrees, unit heated, op test good"
We serviced a
GE DISHWASHER
Model LFHT1817LW1
Near Willowick, OH 44095
Dan H
Job Details:
08/18/2023
"Customer complaint that unit is leaking, found door seal torn, found door hinges sprung, unit needs new door hinges and seal, customer does not want repair; ordrng 1 WD14X20128 (Hinge) and 1 WD14X20129 (Hinge) and 1 WD08X22095 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Mentor, OH 44060
Dan H
Job Details:
08/18/2023
"Customer complaint that oven is not heating past 245 degrees, started bake for 350 degrees, burner lit, oven temperature after preheat at 353 degrees, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Painesville, OH 44077
Dan H
Job Details:
08/18/2023
"Customer complaint that unit is not starting, customer started normal wash cycle, customer was not holding start button long enough to start cycle, showed customer how to start unit, lid locked, unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Westlake, OH 44145
Manny
Job Details:
08/18/2023
"Cc unit making a whooshing noise, verified and wheel spinning on shaft, unit needs motor and wheel.; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near North Ridgeville, OH 44039
Manny
Job Details:
08/18/2023
"Replaced heater, ran test opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Elyria, OH 44035
Manny
Job Details:
08/18/2023
"Replaced ui and front cover, opt test oktook core for return"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Mayfield Heights, OH 44124
Jason N
Job Details:
08/18/2023
"Cc unit clean light blinking and unit not responding, unit will need unplugged to resetRan diagnostics, found code f10e2 for vent wax motor electrical problem. All other functions tested good during cycle. Ordering vent motor assembly. ; ordrng 1 W11414073 (Vent) and 1 W11545539 (Gasket)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mayfield Heights, OH 44124
Jason N
Job Details:
08/18/2023
"Installed pump/motor. Ran wash test cycle, all functions passed. Op test good."
We serviced a
AMANA RANGE
Model acr4303mfb7
Near Cleveland Heights, OH 44121
Joe O
Job Details:
08/18/2023
"Cc: not heating, oven or cooktopFound unit is not receiving proper power. Unit only receiving 120v. Shows 0v across l1 and l2. Needs electrician"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Highland Heights, OH 44143
Joe O
Job Details:
08/18/2023
"Cc: no powerFound error codes f6e3(communication error) f3e2(inlet water temp) f0e4(spin limited by water temp) f6e2(communication error) f2e1(stuck key). Cannot run test cycle. Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11135391 (console) and 1 W11611438 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44105
Joe O
Job Details:
08/18/2023
Cc: lid lockedFound error code f9e1(long drain)found drain pump harness ripped out of drain pump. Found unit will not allow diagnostics test cycle. Needs harness; ordrng 1 W11643701 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chagrin Falls, OH 44022
Joe O
Job Details:
08/18/2023
"Cc: growling noiseCustomer stated u it was making a growling noise and would stop when the door was opened. Stated they went on vacation and unplugged unit and it has not made the noise since. Evap thermistor is reading in range. Found element reading in range. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11566851 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Chagrin Falls, OH 44023
Joe O
Job Details:
08/18/2023
"Cc: door fallingFound spring broke. Needs springCustomer does not want to repair at this time; ordrng 1 WP8270020 (door spring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Chardon, OH 44024
Joe O
Job Details:
08/18/2023
Installed damper assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kirtland, OH 44094
Joe O
Job Details:
08/18/2023
"Cc: not cooling, buzzing noiseFound compressor noise, compressor not running. Needs compressor, ordrng 1 W11574734 (Compressor kit)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Warrensville Heights, OH 44128
Brian M
Job Details:
08/17/2023
Cc unit not washing properly Could not duplicate issue Ran calibration and advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44052
Angel
Job Details:
08/17/2023
"Cc that unit was not heating they cleaned out vent but still no heat. Verified and found cut off open, replaced cut off and high limit tested unit opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Perry, OH 44081
Dan H
Job Details:
08/17/2023
"Customer complaint of f6e1 error, confirmed, unit needs new user interface ; ordrng 1 W11460962 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Bill
Job Details:
08/17/2023
"Replaced evap fan motor, opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Chesterland, OH 44026
Corina B
Job Details:
08/17/2023
CC that there was a can a pop left in the freezer and it exploded. Removed the bin to clean the freezer. Opt test ok.
We serviced a
GE WASHER
Model GTW540ASP1WS
Near North Ridgeville, OH 44039
Marie V
Job Details:
08/17/2023
"Cc that the unit stared making a noise and unit stopped before spinning. Confirmed. Found cam on motor is stripped, try to remove can use a impact gum but if does not comes out will need motor as well. also showed cust oil from gearcase is leaking. Will need gearcase, belt, speedsensor, pulley and washplate. Cust will call if she wants to continue ; ordrng 1 WH03X32217 (Pulley) and 1 WH03X32158 (Speed sensor) and 1 WH01X24180 (Belt) and 1 WH49X25375 (Motor) and 1 WH03X33731 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH43X32857 (Impeller), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Strongsville, OH 44136
David R
Job Details:
08/17/2023
"Replaced valves. Control not needed. Tested unit, ran diagnostics. Running with load in. Good. Cold is working now correctly. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Manny
Job Details:
08/17/2023
"Replaced parts ordered, opt test okcustomer stated that she needs the door seal replaced, stated they can replace it themselves if unable theyll call us to come out and install it for them.; ordrng 1 W10906683 (seal-door)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Dan H
Job Details:
08/17/2023
"Installed new suspension, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Jason N
Job Details:
08/17/2023
Installed suspension springs. Op test good.
We serviced a
GE REFRIGERATOR
Model PFSS2MIXASS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/17/2023
Installed ui OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Windham, OH 44288
Joe O
Job Details:
08/17/2023
Cc: not startingFound lid lock is reading open. Needs latch; ordrng 1 W11394572 (Lid lock assembly)