Service History 53 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Avon Lake, OH 44012

Angel

Job Details: 08/21/2023

Cc that clip came off and broke. Replaced clip with new one opt test good.

We serviced a

KENMORE REFRIGERATOR

Model 106.8770981

Near Avon Lake, OH 44012

Angel

Job Details: 08/21/2023

"Replaced ice maker got it to cycle properly but was not calking for water, checked voltage at ice maker head when calling for water and had 120vac but at valve it had 0vac calked BJ and stated if Ice maker has 120vac and valve has 0vac there has to be an internal wiring issue and theres nothing we can do about that. Unit was not able to be fixed."

We serviced a

GE WASHER

Model GFW550SSN2WW

Near Aurora, OH 44202

Joe O

Job Details: 08/21/2023

Installed drain pump. Ran drain and spin. Drain pump still not engaging. Ran manual drain. Found drain pump still not powering on. Checked power at control. Found control is not sending proper power. Needs control; ordrng 1 WH22X36638 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW00

Near Euclid, OH 44123

Jason N

Job Details: 08/21/2023

"Cc unit ff section not coolingFound ice and frost buildup in freezer section. No airflow to ff section, air passages are frosted up. Cleared ice and frost from freezer section, defrost drain tray is also iced over. Cleared ice and steamed up drain, ensured good flow through. Checked door gaskets, both doors are sealing properly. Op test good. Advised customer to allow up to 24 hrs for unit to return to desired temperature."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Painesville, OH 44077

Dan H

Job Details: 08/21/2023

"Installed new cooling fan, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Westlake, OH 44145

Bill

Job Details: 08/21/2023

"Changed suspension rods, opt test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Euclid, OH 44123

Jason N

Job Details: 08/21/2023

Cc has trouble starting unitFound unit powering on and starting cycle as designed. Advised customer on power up and cycle start procedure per service bulletin W1167941.

We serviced a

GE RANGE

Model JBP64B0B4WH

Near Austinburg, OH 44010

Dan H

Job Details: 08/21/2023

"Customer complaint that element is broken, confirmed , element is receiving 240vac, unit needs new element ; ordrng 1 WB44T10010 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Mentor, OH 44060

Joe O

Job Details: 08/21/2023

Cc: leaking long startFound unit not draining. Found punch left in garbage disposal. Removed punch. Ran test cycle. No leaks found. Op test ok

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Ashtabula, OH 44004

Dan H

Job Details: 08/21/2023

"Customer complaint that unit is not filling with water, started normal wash cycle, unit filled and began agitating, unit drained and spun, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Westlake, OH 44145

Manny

Job Details: 08/21/2023

"Tried to remove Wheel but it is stuck and not coming, had to cut it off replaced wheel and motor ran test cycle opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near North Ridgeville, OH 44039

Manny

Job Details: 08/21/2023

"Cc unit not working wont even power on, verified and unit not powering on but a faint humming coming from the bottom, ran diagnostics no luck unplugged unit and plugged back in, held down power button for 30 seconds and unit reset and came on ran diagnostics and found codes F0E5 and F0e9 both for off balance load and off balance pause. Cleared codes and ran test cycle and opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Manny

Job Details: 08/21/2023

"Cc unit leaking, verified and unit has no signs of leaking, but water valve under sink is leaking customer needs plumber to fix leak. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Lorain, OH 44052

Angel

Job Details: 08/21/2023

Cc that unit is making a loud vibrating sound and condensation on mullion. Verified for the vibration and found compressor cover is bent and found condenser fan off balance one of the blades broke off and shaft bent as well I straightened out the cover and tried straightening fan for now until I come back to install parts because we have to order right door as well damaged the right top corner causing it to buildup condensation because not sealing properly. Office to reschedule with customer.; ordrng 1 W11193484 (Blade) and 1 W11563806 (Condenser fan) and 1 LW10858417 (Door) and 1 W10465767 (Hinge cover) and 1 W11573371 (Hinge) and 1 W11417064 (Hinge) and 1 W11178521 (Name plate)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Olmsted Township, OH 44138

Bill

Job Details: 08/21/2023

"Cc shutting down to early, could not verify. Unit operating as intended, had customer dampen a towel. Tossed towel into unit ran on auto for 15 min ran fine, ran unit on timed dry for 20 min ran fine.; ordrng 2 WP3387223 (Sensor)s and 1 WPW10298258 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Elyria, OH 44035

Manny

Job Details: 08/21/2023

"Cc unit not turning off, and not heating, verified and unit only have 90vac from L1 to L2, needs electrician. Call TL to document"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lorain, OH 44053

Angel

Job Details: 08/21/2023

"Cc that unit will mot start just goes to done. Confirmed cc, found shifter kind of jammed up so replaced cam and actuator but it was still having the same issue so I replaced the capacitor as well tested unit opt test good. some times her breaker will trip verified washer and tested everything and no issues at all breaker could be weak causing issue also recommended not to overload washer. ; used 1 W10721967 (PULLEY), 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Olmsted Falls, OH 44138

Bill

Job Details: 08/21/2023

"Cc led lights out, confirmed cc. Changed led lights through out unit. Opt test good."

We serviced a

GE DISHWASHER

Model GDT630PSM6SS

Near Avon, OH 44011

Manny

Job Details: 08/21/2023

"Cc unit beeping like last time, verified and found keys stuck on keypad, customer stated that she remembered me saying something about the key needing to be replaced, explained that because the keys stayed stuck unit wont start unless the keys are unstuck, they will deal with it until they can replace the unit. Unit working properly but keys getting stuck on keypad. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH00

Near Beachwood, OH 44122

Brian M

Job Details: 08/21/2023

Cc of water on top shelf Found little pile of water but when inspecting freezer I could not determine cause Cleaned up freezer and made sure seals are sealing Advised to watch

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Newbury Township, OH 44065

Brian M

Job Details: 08/21/2023

"Cc unit not finishing cycle, Ran test cycle, no mechanical issues found Ran diagnostics no issues, ran calibration Advised to watch"

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW3

Near Painesville, OH 44077

Brian M

Job Details: 08/18/2023

"Cc unit not heating Found several errors F6e3 and f4e2 Thermal fuse open but also unit has ui going out, dim leds; ordrng 1 W10909685 (fuse-thrml) and 1 W11133029 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Jason N

Job Details: 08/18/2023

"Cc ice buildup in rear of ff section, and freezer not always freezing Confirmed hard frost buildup on ff evaporator. Unit will need ff harness replaced. ; ordrng 1 W11087438 (Harns-wire)"

We serviced a

MAYTAG DRYER

Model MGD6230RHW3

Near Eastlake, OH 44095

Jason N

Job Details: 08/18/2023

"Cc dent on side panel and scrapping noise when running"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/18/2023

Customer installed bin and issue seemed to have been fixed Advised to hold off on icemaker

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Rocky River, OH 44116

Bill

Job Details: 08/18/2023

"Changed igniter, opt test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, OH 44136

David R

Job Details: 08/18/2023

Replaced hinges for left door. Also put on plastic square spacer to help close door even more from ts. Good. Water and ice food. Also advised customer to pressed dispenser in middle to activate better. Op Test Ok.; used 1 WP2177331XXX (XXNO REORDERDOOR SPACER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Corina B

Job Details: 08/18/2023

Replaced the drain pan. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Perry, OH 44081

Joe O

Job Details: 08/18/2023

Installed gear case and hub. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Lorain, OH 44055

Angel

Job Details: 08/18/2023

"Cc that unit is not starting at all. Confirmed cc, tried starting unit and nothing checked door switch wasnt broken so I took off the top and found switch came loose reinstalled it properly tested unit opt test good."

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWF

Near Geneva, OH 44041

Dan H

Job Details: 08/18/2023

"Customer complaint that unit is not cooling, temperature at 0 degrees, unit in defrost when tech arrived, defrost cycle ended, evaporator fan and compressor started, good frost pattern formed on evaporator , unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44135

Manny

Job Details: 08/18/2023

"Replaced striker, ran test cycle, opt test ok"

We serviced a

FRIGIDAIRE WASHER

Model FAFW3801LW4

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/18/2023

"Cc unit not spinning properly and front leaks Found bearings to be grinding and tub loose will needs rebuilt, from experience with this model rear pulley because warped as well Found bellow ripped ; ordrng 1 137317100 (pulley,drum) and 1 134507120 (shell) and 1 5304520351 (Oring) and 1 134960600 (dsp drum assy) and 1 134362000 (shell,tub,front) and 1 134515300 (bellows kit)"

We serviced a

WHIRLPOOL WASHER

Model Wtw4950hw2

Near Aurora, OH 44202

Brian M

Job Details: 08/18/2023

Installed harness and suspension OP Test Ok

We serviced a

AMANA RANGE

Model AGR6303MMS0

Near Willowick, OH 44095

Jason N

Job Details: 08/18/2023

Installed outer glass and door trim. Op test good.

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW1

Near Olmsted Township, OH 44138

Bill

Job Details: 08/18/2023

"Cc making grinding noise during operation, confirmed cc. Pulled cam, cam gears looked good. Pulled hub, hub splines looked good. Gave estimate for gearcase, customer chose not to continue with repairs at this time.; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model Mgdb765fw0

Near Strongsville, OH 44136

David R

Job Details: 08/18/2023

"Cc scraping noise. Found worn pulley. Replaced dryer kit. Cleaned all inside. Tested, good. Op Test Ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model DFE28JMHEES

Near Chagrin Falls, OH 44023

Corina B

Job Details: 08/18/2023

"CC that that the water and ice are not dispensing. Confirmed. The ui is not responding. Will need a new control and ui. Cust does not want to repair ; ordrng 1 WR55X41025 (Ui) and 1 WR55X44126 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near Ravenna, OH 44266

Brian M

Job Details: 08/18/2023

Installed gasket

We serviced a

MAYTAG WALL OVEN

Model CWG3600AAB26

Near Willowick, OH 44095

Jason N

Job Details: 08/18/2023

"Cc unit oven not ignition/preheating Ran bake test, ignitor not glowing. Checked power out to ignitor, reading 0v. Unit will need control replaced. Quoted customer repair. ; ordrng 1 WPW10201912 (Control-elec)"

We serviced a

GE WASHER

Model GTW500ASN0WS

Near Euclid, OH 44132

Jason N

Job Details: 08/18/2023

"Cc unit not starting a cycle sometimes, and not draining/spinning Ran spin and drain cycle, unit drain working, but basket is not moving when motor starts for spin, unit then faults. Checked under unit, found drive belt shredded and falling off. Unit will need drive belt replaced. ; ordrng 1 WH01X24180 (Drive belt)"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Cleveland, OH 44102

Jason N

Job Details: 08/18/2023

Installed outer door glass; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Cleveland, OH 44102

Jason N

Job Details: 08/18/2023

Installed pump/motor. Ran test cycle. All functions passed. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44102

Jason N

Job Details: 08/18/2023

Replaced broken drain nipple on pump.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Strongsville, OH 44149

Bill

Job Details: 08/18/2023

"Cc not draining, confirmed cc. Found broken wires at drain. Customer chose not to continue repairs."

We serviced a

GE REFRIGERATOR

Model PSB48YSNB

Near Brecksville, OH 44141

David R

Job Details: 08/18/2023

"Replaced FF gasket, and top door hinge. Use heat gun on both gaskets. Seems to be holding better to cabinet. As of now, test good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Avon Lake, OH 44012

Angel

Job Details: 08/18/2023

Cc that unit was freezing stuff in ff section. Confirmed temps were at low 30s ordering thermistor and main board also they dont have the seal for the ice chute will order as well and damper seems a little to loud ordering damper.; ordrng 1 12002355 (Thermistor) and 1 W11043763 (Control board) and 1 WPW10287601 (Seal) and 1 WPW10196393 (Damper)

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Parma, OH 44134

David R

Job Details: 08/18/2023

"Replaced controls, sensors and harness. Had a load of towels ready. Put towels in unit with Delicates/Quick cycle 45 mins. Looks like everything is sensing and counting down. Again advised customer of load size. Items need to be touching sensor in order to get Accurate time reading. Can do timed dry if needed for smaller loads or to bypass sensors. Unit is working good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Avon Lake, OH 44012

Angel

Job Details: 08/18/2023

Replaced main board steamed out ice and replaced evaporator cover opt test good.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Parma, OH 44134

Manny

Job Details: 08/18/2023

"Replaced all parts ordered, ran test cycle, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near North Ridgeville, OH 44039

Manny

Job Details: 08/18/2023

"Cc that unit is not agitating, verified and agitator is loose, added loctite and fasten bolt, ran test cycle unit working properly and agitating, advise customer to monitor the unit if agitator comes loose again will order agitator and the bolt."

We serviced a

WHIRLPOOL DISHWASHER

Model DU1345XTVB2

Near Cleveland, OH 44128

Corina B

Job Details: 08/18/2023

"CC that there is water in the tub, lights flash. Not drying the dishes. Ran diag drain hose is clear. Heated turned on. No rinse aid being used. Ran the hot water in the sink before starting the dishwasher. Run normal, high temp, sani rinse and heat dry. Opt test ok."

We serviced a

AMANA WASHER

Model NTW4519JW0

Near Cleveland, OH 44128

Corina B

Job Details: 08/18/2023

CC that the unit is not filling with water. Confirmed. Had the water sensing on auto sensing. Advised Cust to use bulky/sheets. Started a cycle with deep fill. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Rootstown, OH 44272

Brian M

Job Details: 08/18/2023

"Cc of noise Found noise coming from rear panel when draining, vibration noise Pushed panel in noise seemed to disappear Advised to watch"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, OH 44135

Corina B

Job Details: 08/18/2023

CC that the u it is not turning on. Confirmed. Checked the power l1 to n 120 volts. L2 to n 120 volts. L1 to l2 0 volts. Found the fuse is open. Advised Cust to replace the fuse at the breaker box. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WHD3090GW0

Near Cleveland, OH 44113

Corina B

Job Details: 08/18/2023

Replaced the motor. Opt test ng. Found the pin stop/run is missing. Cust had another unit pulled the pin from that dryer. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near North Royalton, OH 44133

Bill

Job Details: 08/18/2023

"Cc fog on items in unit when opening door, confirmed cc. Temps set at 36 deg, explained to customer that it is normal for items that cold to fog up when hit with warmer temps. Unit is operating as intended, showed customer how to reset filter light and how to make temp adjustments to unit."

We serviced a

WHIRLPOOL DRYER

Model WED9550WL1

Near North Royalton, OH 44133

Bill

Job Details: 08/18/2023

"Cc not heating, confirmed cc. Ohmd out heating element found open, visually confirmed broken element. Ordered new element, follow up scheduled for 8/22; ordrng 1 WP8544771 (Coil), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Cleveland, OH 44113

Corina B

Job Details: 08/18/2023

"CC that the dishes are coming out dirty and wet. Confirmed. Checked the water temp at the kitchen sink, 110*. Advised Cust to turn the hot water tank up to 125* no rinse aid being used. Advised Cust to run the hot water in the sink use rinse aid. Normal, prowash, or tough, with hi temp wash, sani rinse, extended heat dry. Opt test ok."

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Avon Lake, OH 44012

Angel

Job Details: 08/18/2023

Replaced latch and springs also adjusted switches tested unit various times opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Parma Heights, OH 44130

David R

Job Details: 08/18/2023

"Cc unit leaking a small area in FF section. Took pics of where customer said leaking is happening, top shelf. Replaced control, thermistor and heater. Whipped up all water and condensation. Adjusted evap pan underneath. Tested. Good. Op Test Ok."

We serviced a

AMANA WASHER

Model NTW4519JW

Near Atwater, OH 44201

Brian M

Job Details: 08/18/2023

Cc no cold water Installer had hot and cold reversed Fixed installation

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Garrettsville, OH 44231

Brian M

Job Details: 08/18/2023

Fixed installation issues

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near North Ridgeville, OH 44039

David R

Job Details: 08/18/2023

"Customer said when she puts unit on hot, she will open up and feel cool water, when she puts its on cool she will fill hot water. Advised customer that once unit starts, that you do not need to go in to feel water, water temp changes and can vary when opening up and trying to catch temp. No error codes. Ran diagnostics, unit valves are set right, cold is cold and hot is hot. Advised customer that whatever setting you put the temp on besides Tap Cold or will be a mixture. Cold temp will have hot or cool water come in, Hot Temp will have cold or cool water come in. Normal that way, needs to reach a certain temperature so thats why different water temps come into unit. Ran diagnostics and calibration. Good. Unit is functioning normally. Op Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Garrettsville, OH 44231

Brian M

Job Details: 08/18/2023

Installed sump and drain pump and control OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW5430MW

Near Williamsfield, OH 44093

Brian M

Job Details: 08/18/2023

"Cc of banging when running , Ran empty no issues with no clothes Had customer add clothes, found customer over loading Showed customer visual on how its supposed to be loaded"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Independence, OH 44131

Bill

Job Details: 08/18/2023

"Changed water valve, ran factory calibration. Opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Geneva, OH 44041

Dan H

Job Details: 08/18/2023

"Customer complaint of noise, confirmed, noise is coming from air damper, unit needs new air damper; ordrng 1 WPW10479155 (Damper)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Ashtabula, OH 44004

Dan H

Job Details: 08/18/2023

"Customer complaint that unit is not washing or drying, placed glasses upright in racks and ran diagnostic test cycle, found 7-1(no heat) and 4-3 (wash motor not running) error codes , unit filled , incoming water temperature at 81 degrees, wash motor started, glasses filled, heater is working, unit needs new control; ordrng 1 W11305303 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

CROSLEY WASHER

Model CAW9444BW0

Near Cleveland Heights, OH 44118

Joe O

Job Details: 08/18/2023

"Cc: banging, off balanceFound suspension rods worn. Needs suspension rodsAdvised customer could also need basketCustomer does not want to repair at this time; ordrng 1 W10780048 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Dan H

Job Details: 08/18/2023

"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

We serviced a

JENN-AIR RANGE

Model JES1450ML0

Near Westlake, OH 44145

Manny

Job Details: 08/18/2023

"Replaced parts but control panel is damaged on one or the corner, reordering panel; ordrng 1 W11647005 (Panel)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0HS20

Near Willoughby, OH 44094

Dan H

Job Details: 08/18/2023

"Customer complaint that unit is not working, found unit in demo mode, turned off, started bake for 350 degrees, unit heated, op test good"

We serviced a

GE DISHWASHER

Model LFHT1817LW1

Near Willowick, OH 44095

Dan H

Job Details: 08/18/2023

"Customer complaint that unit is leaking, found door seal torn, found door hinges sprung, unit needs new door hinges and seal, customer does not want repair; ordrng 1 WD14X20128 (Hinge) and 1 WD14X20129 (Hinge) and 1 WD08X22095 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR RANGE

Model JGS8860BDP18

Near Mentor, OH 44060

Dan H

Job Details: 08/18/2023

"Customer complaint that oven is not heating past 245 degrees, started bake for 350 degrees, burner lit, oven temperature after preheat at 353 degrees, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Painesville, OH 44077

Dan H

Job Details: 08/18/2023

"Customer complaint that unit is not starting, customer started normal wash cycle, customer was not holding start button long enough to start cycle, showed customer how to start unit, lid locked, unit filled and began agitating, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Westlake, OH 44145

Manny

Job Details: 08/18/2023

"Cc unit making a whooshing noise, verified and wheel spinning on shaft, unit needs motor and wheel.; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near North Ridgeville, OH 44039

Manny

Job Details: 08/18/2023

"Replaced heater, ran test opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Elyria, OH 44035

Manny

Job Details: 08/18/2023

"Replaced ui and front cover, opt test oktook core for return"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA1

Near Mayfield Heights, OH 44124

Jason N

Job Details: 08/18/2023

"Cc unit clean light blinking and unit not responding, unit will need unplugged to resetRan diagnostics, found code f10e2 for vent wax motor electrical problem. All other functions tested good during cycle. Ordering vent motor assembly. ; ordrng 1 W11414073 (Vent) and 1 W11545539 (Gasket)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Mayfield Heights, OH 44124

Jason N

Job Details: 08/18/2023

"Installed pump/motor. Ran wash test cycle, all functions passed. Op test good."

We serviced a

AMANA RANGE

Model acr4303mfb7

Near Cleveland Heights, OH 44121

Joe O

Job Details: 08/18/2023

"Cc: not heating, oven or cooktopFound unit is not receiving proper power. Unit only receiving 120v. Shows 0v across l1 and l2. Needs electrician"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Highland Heights, OH 44143

Joe O

Job Details: 08/18/2023

"Cc: no powerFound error codes f6e3(communication error) f3e2(inlet water temp) f0e4(spin limited by water temp) f6e2(communication error) f2e1(stuck key). Cannot run test cycle. Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11135391 (console) and 1 W11611438 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, OH 44105

Joe O

Job Details: 08/18/2023

Cc: lid lockedFound error code f9e1(long drain)found drain pump harness ripped out of drain pump. Found unit will not allow diagnostics test cycle. Needs harness; ordrng 1 W11643701 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/18/2023

"Cc: growling noiseCustomer stated u it was making a growling noise and would stop when the door was opened. Stated they went on vacation and unplugged unit and it has not made the noise since. Evap thermistor is reading in range. Found element reading in range. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11566851 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Chagrin Falls, OH 44023

Joe O

Job Details: 08/18/2023

"Cc: door fallingFound spring broke. Needs springCustomer does not want to repair at this time; ordrng 1 WP8270020 (door spring), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Chardon, OH 44024

Joe O

Job Details: 08/18/2023

Installed damper assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Kirtland, OH 44094

Joe O

Job Details: 08/18/2023

"Cc: not cooling, buzzing noiseFound compressor noise, compressor not running. Needs compressor, ordrng 1 W11574734 (Compressor kit)"

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Warrensville Heights, OH 44128

Brian M

Job Details: 08/17/2023

Cc unit not washing properly Could not duplicate issue Ran calibration and advised to watch

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Lorain, OH 44052

Angel

Job Details: 08/17/2023

"Cc that unit was not heating they cleaned out vent but still no heat. Verified and found cut off open, replaced cut off and high limit tested unit opt test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Perry, OH 44081

Dan H

Job Details: 08/17/2023

"Customer complaint of f6e1 error, confirmed, unit needs new user interface ; ordrng 1 W11460962 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Garfield Heights, OH 44125

Bill

Job Details: 08/17/2023

"Replaced evap fan motor, opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF302ESS01

Near Chesterland, OH 44026

Corina B

Job Details: 08/17/2023

CC that there was a can a pop left in the freezer and it exploded. Removed the bin to clean the freezer. Opt test ok.

We serviced a

GE WASHER

Model GTW540ASP1WS

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/17/2023

"Cc that the unit stared making a noise and unit stopped before spinning. Confirmed. Found cam on motor is stripped, try to remove can use a impact gum but if does not comes out will need motor as well. also showed cust oil from gearcase is leaking. Will need gearcase, belt, speedsensor, pulley and washplate. Cust will call if she wants to continue ; ordrng 1 WH03X32217 (Pulley) and 1 WH03X32158 (Speed sensor) and 1 WH01X24180 (Belt) and 1 WH49X25375 (Motor) and 1 WH03X33731 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH43X32857 (Impeller), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Strongsville, OH 44136

David R

Job Details: 08/17/2023

"Replaced valves. Control not needed. Tested unit, ran diagnostics. Running with load in. Good. Cold is working now correctly. Good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Broadview Heights, OH 44147

Manny

Job Details: 08/17/2023

"Replaced parts ordered, opt test okcustomer stated that she needs the door seal replaced, stated they can replace it themselves if unable theyll call us to come out and install it for them.; ordrng 1 W10906683 (seal-door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Mentor, OH 44060

Dan H

Job Details: 08/17/2023

"Installed new suspension, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Jason N

Job Details: 08/17/2023

Installed suspension springs. Op test good.

We serviced a

GE REFRIGERATOR

Model PFSS2MIXASS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/17/2023

Installed ui OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Windham, OH 44288

Joe O

Job Details: 08/17/2023

Cc: not startingFound lid lock is reading open. Needs latch; ordrng 1 W11394572 (Lid lock assembly)

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